JP2022156123A - Service providing device - Google Patents

Abstract

To provide a service providing device which takes returning home of a user who forwards a rental vehicle into account.SOLUTION: A service providing device 5 includes: a first lending information acquisition unit 514 which acquires a piece of lending information of each of a plurality of first lending vehicles allocated in a first area; a second lending information acquisition unit 515 which acquires pieces of lending information of second lending vehicles allocated in a second area; a calculation unit 516 which calculates the number of open first lending vehicles being available at prescribed date and time on the basis the lending information of each of the plurality of first lending vehicles; a facility usage accepting unit 517 which, when the number of the open vehicles is a prescribed number or less, forwards the second lending vehicle to the first area, and accepts an application of usage from a dealer in the first area on condition of re-forwarding to the second area after a prescribed time period has passed; and a facility usage permitting unit 518 which permits a user to use the dealer on the basis of the lending information of the second lending vehicles when an application of use from a user living in the second area is accepted.SELECTED DRAWING: Figure 5

Description

The present invention relates to a service providing device for providing services incidental to vehicle rental services.

Conventionally, in a vehicle rental service in which a use start place and a use end place are different, a user who matches a forwarding request forwards a rented vehicle parked at a use end place to the use start place, thereby reducing costs related to forwarding. A device that does this is known (see Patent Literature 1, for example).

Japanese Patent No. 6767815

However, the device described in Patent Document 1 does not consider means for the user who has forwarded the rental vehicle to the usage start location to return home.

A service providing device, which is one aspect of the present invention, includes a first rental information acquiring unit that acquires rental information of each of a plurality of first rental vehicles placed in a first area; A first rental vehicle that can be used at a predetermined date and time based on the rental information of each of a plurality of first rental vehicles acquired by a second rental information acquisition unit that acquires vehicle rental information and a first rental information acquisition unit and when the number of vacant first rental vehicles calculated by the calculating unit is equal to or less than a predetermined number, forward the second rental vehicle to the first area on a predetermined date and time, and a predetermined time has elapsed. On the condition that the second rental vehicle will be rerouted to the second area later, the facility use reception section that accepts applications to use the prescribed facilities in the first area, and the facility use reception section from users living in the second area a facility use permitting unit that permits the user to use the predetermined facility based on the rental information of the second rental vehicle acquired by the second rental information acquisition unit when the application for use of the predetermined facility is received. .

ADVANTAGE OF THE INVENTION According to this invention, the service provision apparatus which considered until the return home of the user who forwards a rental vehicle can be provided.

The figure which shows an example of a structure of the system provided with the service provision apparatus which concerns on embodiment of this invention. FIG. 2 is a block diagram showing the main configuration of the first and second in-vehicle devices of FIG. 1; FIG. 2 is a block diagram showing the main configuration of the user terminal in FIG. 1; FIG. 2 is a block diagram showing the main configuration of the dealer terminal of FIG. 1; 1 is a block diagram showing the configuration of main parts of a service providing apparatus according to an embodiment of the present invention; FIG. 4 is a flow chart showing an example of matching processing executed by a computing unit of the service providing apparatus;

An embodiment of the present invention will be described below with reference to FIGS. 1 to 6. FIG. A service providing apparatus according to an embodiment of the present invention includes a business entity that provides a part of an automobile dealer's store as a workspace on the condition that a rental vehicle is forwarded to the automobile dealer, and a user who wishes to use the workspace. It is configured as a device that provides a matching service for In the following, an example will be described in which a user residing in a second area forwards a rental vehicle having a station in the residential area to a car dealer in the first area. The rental vehicle is a vehicle used for vehicle rental services such as car sharing services and rental cars.

FIG. 1 is a diagram showing an example of the configuration of a system (hereinafter referred to as a service providing system 100) provided with a service providing device according to an embodiment of the present invention. As shown in FIG. 1, the service providing system 100 includes a first vehicle-mounted device 2A mounted on each of a plurality of first rental vehicles 1A, a second vehicle-mounted device 2B mounted on a second rental vehicle 1B, a second It comprises a user terminal 3 owned by a user residing in area B, a dealer terminal 4 owned by a car dealer 101 in first area A, and a service providing device 5 owned by a business entity that provides a vehicle rental service. .

Each of the plurality of first rental vehicles 1A has a station 101a as a parking space provided in the premises of the automobile dealer 101, and the second rental vehicle 1B has a parking lot provided in the premises of the user's home 102 (parking of the user's condominium). station 102a. A station means a parking lot for parking a rental vehicle.

The first and second vehicle-mounted devices 2A, 2B, the user terminal 3, the dealer terminal 4, and the service providing device 5 are configured to communicate with each other via the communication network 6. FIG. The communication network 6 includes not only public wireless communication networks such as the Internet and mobile phone networks, but also closed communication networks such as wireless LAN and Wi-Fi (registered trademark) provided for each predetermined management area. ) etc. are also included.

FIG. 2 is a block diagram showing the main configuration of the first and second vehicle-mounted devices 2A and 2B of FIG. Since the first rental vehicle 1A and the second rental vehicle 1B have the same configuration, here, the first and second rental vehicles 1A and 1B are referred to as the rental vehicle 1 and the first and second vehicle-mounted devices 2A and 2B. is described as an in-vehicle device 2 .

As shown in FIG. 2, the in-vehicle device 2 includes a controller 20, an input/output device 21 electrically connected to the controller 20, a positioning sensor 22, a navigation device 23, a communication unit 24, a sensor group 25, an actuator 26, mainly have

The input/output device 21 is a general term for devices that receive commands from crew members riding in the rental vehicle 1 and output information to the crew members. For example, the input/output device 21 includes various switches through which the occupant inputs various commands by manipulating operation members, a microphone through which the occupant inputs commands by voice, a monitor that provides information to the occupant via a display image, and a voice command to the occupant. A speaker for providing information is included.

The input/output device 21 also has a card reader 211 that reads user information from an authentication card possessed by a user of the rental vehicle 1 (including the user described above). The authentication card incorporates an integrated circuit (IC) and stores user's personal information (user information). The card reader 211 is configured to be able to read the user information stored in the authentication card when the user approaches the authentication card from the outside of the vehicle when starting to use the rental vehicle 1 .

The positioning sensor 22 is, for example, a GPS sensor, receives positioning signals transmitted from GPS satellites, and measures the position of the rental vehicle 1 based on the received signals. The navigation device 23 is a device that searches for a target route on the road to the destination input by the passenger and provides guidance along the target route. Input of the destination and guidance along the target route are performed via the input/output device 21 . The communication unit 24 is configured to be able to wirelessly communicate with external devices such as the user terminal 3 , the dealer terminal 4 and the service providing device 5 via the communication network 6 .

The sensor group 25 is a general term for a plurality of sensors that detect the state of the rental vehicle 1 and the like. For example, the sensor group 25 includes a vehicle speed sensor for detecting the vehicle speed of the rental vehicle 1, an acceleration sensor for detecting the longitudinal acceleration and lateral acceleration (lateral acceleration) of the rental vehicle 1, and the number of revolutions of the traveling drive source. and a sensor for detecting the operation of the accelerator pedal, the brake pedal, and the steering wheel.

The actuator 26 drives various devices mounted on the rental vehicle 1 according to commands from the controller 20 . The actuator 26 has, as an example, a lock actuator 261 that unlocks or locks a door lock. The actuator 26 also includes an engine drive actuator, a transmission drive actuator, a braking device drive actuator, a steering actuator, and the like.

The controller 20 includes a computer having an arithmetic unit 201 such as a CPU (microprocessor), a storage unit 202 such as ROM, RAM, hard disk, etc., and other peripheral circuits (not shown). The calculation unit 201 has an information reception unit 201a, an information transmission unit 201b, and an information output unit 201c as functional configurations.

The information receiving unit 201a receives various information and various signals detected by an external device such as the service providing device 5 and each unit. For example, the information receiving unit 201 a receives user information read by the card reader 211 . The information transmitting unit 201b transmits various kinds of information and various signals received by the information receiving unit 201a to an external device such as the service providing device 5 or the like. For example, the information transmitting section 201b transmits the user information received by the information receiving section 201a to the service providing apparatus 5 via the communication unit 24. FIG. The service providing device 5 determines the presence or absence of reservation information for the rental vehicle 1 corresponding to the received user information, and if there is corresponding reservation information, transmits an unlock command via the communication unit 53, If there is no information, a lock command is sent. The information receiving section 201 a receives an unlock command or a lock command transmitted from the service providing device 5 via the communication unit 24 .

The information output unit 201c outputs various information received by the information reception unit 201a to each unit. For example, the information output section 201c outputs a release signal to the lock actuator 261 when the information reception section 201a receives an unlock command via the communication unit 24, and outputs a lock signal to the lock actuator 261 when it receives a lock command. The lock actuator 261 unlocks the door when an unlock signal is output from the controller 20, and locks the door when the lock signal is output.

The storage unit 202 stores various programs executed by the calculation unit 201, various data, and the like.

FIG. 3 is a block diagram showing the main configuration of the user terminal 3 of FIG. 1. As shown in FIG. The user terminal 3 forwards the second rental vehicle 1B in the second region B to the station 101a of the car dealer 101 in the first region A, and is operated by a user who uses a part of the shop of the car dealer 101 as a workspace. Terminal. The user terminal 3 is configured by a mobile wireless terminal typified by a smart phone. Note that the first area A and the second area B are, for example, the first area A is an urban area, the second area B is an area adjacent to the first area A, and the second area B The first area A is an area where the number of rental vehicles 1 used is relatively large.

As shown in FIG. 3, the user terminal 3 includes a computing unit 31 such as a CPU, a storage unit 32 such as a RAM, ROM, hard disk, etc., a communication unit 33, an input/output unit 34, an I/O interface, and the like. and other peripheral circuits that do not include a computer.

The communication unit 33 is configured to be able to wirelessly communicate with an external device such as the service providing device 5 via the communication network 6 . Also, the communication unit 33 is configured to be capable of wireless communication with the first and second vehicle-mounted devices 2A, 2B mounted on the first and second rental vehicles 1A, 1B via short-range wireless communication such as Bluetooth (registered trademark). be done.

The input/output unit 34 is a general term for devices for inputting/outputting various commands and the like, and is configured by a monitor, a touch panel, and the like. A user inputs user information via the input/output unit (touch panel) 34 . The user information includes the user's address, name, contact information, driver's license number, information necessary for settlement (for example, credit card number), and the like. The user can use the rental vehicle 1 after inputting user information and registering as a member. In addition, the user, via the input/output unit (touch panel) 34, uses application information for applying to use the workspace of the automobile dealer 101, information to the effect that the application is not applied for, confirmation information indicating that the use permission information has been confirmed, and the like. Enter The usage application information includes usage date, usage start time, usage end time, etc. The entered information is displayed on the input/output unit (monitor) 34 .

The calculation unit 31 has an information reception unit 311, an information display unit 312, and an information transmission unit 313 as functional configurations. The information receiving unit 311 receives various information transmitted from an external device such as the service providing device 5 via the communication unit 33 and various information and various signals input from the input/output unit 34 . For example, the information receiving unit 311 receives usage acceptance information and usage permission information transmitted from the service providing apparatus 5 . Further, the information receiving unit 311 receives usage application information, information indicating that usage is not requested, and confirmation information input from the input/output unit 34 .

The information display unit 312 displays various information and various commands received by the information reception unit 311 on the input/output unit (monitor) 34 . For example, the information display unit 312 displays on the input/output unit (monitor) 34 the usage acceptance information, usage permission information, usage application information, information indicating that usage is not requested, and confirmation information received by the information receiving unit 311 . The information transmission unit 313 transmits various information and various command signals received by the information reception unit 311 to the service providing apparatus 5 and each unit. For example, the information transmitting section 313 transmits the usage application information, the information indicating that the usage is not requested, and the confirmation information received by the information receiving section 311 to the service providing apparatus 5 via the communication section 33 .

FIG. 4 is a block diagram showing the essential configuration of the dealer terminal 4 of FIG. The dealer terminal 4 is a terminal operated by an employee of the automobile dealer 101 in the first region A, and is configured by a personal computer or the like.

As shown in FIG. 4, the dealer terminal 4 includes a calculation unit 41 such as a CPU, a storage unit 42 such as ROM and RAM, a communication unit 43, an input/output unit 44, and other components (not shown) such as an I/O interface. and a computer having a peripheral circuit of

The communication unit 43 is configured to be able to wirelessly communicate with an external device such as the service providing device 5 via the communication network 6 . The input/output unit 44 is a general term for devices for inputting/outputting various commands and various information, and is composed of a keyboard, a microphone, a speaker, a monitor, etc. that can be operated by the employee of the automobile dealership 101 . The employee inputs work space availability information and the like via the input/output unit (keyboard) 43 .

The computing unit 41 has an information receiving unit 411 and an information transmitting unit 412 as functional configurations. The information receiving unit 411 receives various information transmitted from an external device such as the service providing device 5 via the communication unit 43 and various information and various signals input from the input/output unit 44 . For example, the information receiving unit 411 receives inquiry information transmitted from the service providing device 5 . The information receiving section 411 also receives the vacancy information input from the input/output section 34 . The information transmission unit 412 transmits various information and various instruction signals received by the information reception unit 411 to the service providing apparatus 5 and each unit. For example, the information transmitting section 412 transmits the vacancy information received by the information receiving section 411 to the service providing apparatus 5 via the communication section 43 . The storage unit 42 stores various programs executed by the calculation unit 41 and various data.

FIG. 5 is a block diagram showing the main configuration of the service providing device 5 according to the embodiment of the present invention. The service providing device 5 is a terminal managed by an employee of an entity that provides a vehicle rental service, and is configured by, for example, a server device. The service providing device 5 may be configured using a virtual server function on the cloud, or may be configured to be distributed among a plurality of terminals.

As shown in FIG. 5 , the service providing device 5 has a controller 50 and a communication unit 53 electrically connected to the controller 50 . The communication unit 53 is configured to be able to wirelessly communicate with external devices such as the in-vehicle device 2 , the user terminal 3 and the dealer terminal 4 via the communication network 6 .

The controller 50 includes a computer having a computing unit 51 such as a CPU, a storage unit 52 such as a ROM, RAM, hard disk, etc., and other peripheral circuits (not shown). The calculation unit 51 includes, as a functional configuration, an information reception unit 511, an information transmission unit 512, a reservation management unit 513, a first rental information acquisition unit 514, a second rental information acquisition unit 515, and a calculation unit 516. , a facility use acceptance unit 517 , a facility use permission unit 518 , and a charge calculation unit 519 .

The information receiving unit 511 receives various information, various signals, and the like transmitted from external devices such as the in-vehicle device 2 and each unit. For example, the information receiving unit 511 receives reservation application information for the first and second rental vehicles 1A and 1B transmitted from a user terminal (not shown), and user information transmitted from the first and second vehicle-mounted devices 2A and 2B. etc., are received via the communication unit 53 .

The information transmission unit 512 transmits various kinds of information and various signals received by the information reception unit 511 to external devices such as the in-vehicle device 2 and other units. For example, the information transmitting section 512 transmits the reservation application information and user information received by the information receiving section 511 to the reservation managing section 513 .

The reservation management unit 513 receives and manages reservations for a plurality of first rental vehicles 1A and second rental vehicles 1B. For example, the reservation management unit 513 selects the first and second rental vehicles 1A and 1B that satisfy the reservation information based on the reservation application information transmitted by the information transmission unit 512, and when approved by the user, is approved. Applications for using the first and second rental vehicles 1A and 1B are accepted as reserved vehicles. The reservation management unit 513 also receives an application for using the second rental vehicle 1B as a forwarding vehicle based on the usage permission information permitted by the facility usage permission unit 518 .

The reservation management unit 513, which has received applications for use as reserved vehicles and forwarding vehicles, creates current and future usage plans for each of the plurality of first and second rental vehicles 1A and 1B, and stores the created usage plans. Register in the vehicle database 522 of the unit 52 . The usage plan includes the start date and time of usage as a reserved vehicle or forwarding vehicle, the end date and time of usage, and a maintenance plan to be periodically executed.

The reservation management unit 513 also manages the use of the first and second rental vehicles 1A and 1B based on the created use plan. For example, when the reservation management unit 513 receives the user information transmitted by the information transmission unit 512, the reservation management unit 513 generates reservation information for the first and second rental vehicles 1A and 1B corresponding to the user information based on the created usage plan. If there is corresponding reservation information, an unlock command is transmitted to the in-vehicle device 2 via the communication unit 53, and if there is no corresponding reservation information, a lock command is transmitted. The in-vehicle device 2 outputs a release signal when receiving an unlocking command and a locking signal when receiving a locking command to the lock actuator 261, respectively, to unlock or lock the doors of the first and second rental vehicles 1A and 1B. .

The first rental information acquisition unit 514 acquires rental information of each of the plurality of first rental vehicles 1A arranged on the premises of the car dealer 101 . For example, the first rental information acquisition unit 514 acquires rental information for each of the plurality of first rental vehicles 1A from usage plans for each of the plurality of first rental vehicles 1A stored in the vehicle database 522 .

The second rental information acquisition unit 515 acquires rental information of the second rental vehicle 1B parked at the station 102a provided on the site of the user's home 102. FIG. For example, the second rental information acquisition unit 515 acquires the rental information of the second rental vehicle 1B from the usage plan of the second rental vehicle 1B stored in the vehicle database 522 .

The calculation unit 516 calculates the number of vacant first rental vehicles 1A that can be used in a predetermined time slot based on the rental information of each of the plurality of first rental vehicles 1A acquired by the first rental information acquisition unit 514. . For example, the calculation unit 516 calculates the number of vacant first rental vehicles 1A that can be used during the day (for example, from 10:00 to 18:00) when the first rental vehicles 1A are most used. The calculation unit 516 calculates the number of vacant first rental vehicles 1A each time the usage plan created by the reservation management unit 513 is updated. When the number of vacant first rental vehicles 1A is equal to or less than a predetermined number, the calculation unit 516 outputs a reception start signal corresponding to the day when the number of vacant vehicles is equal to or less than a predetermined number.

When the number of vacant first rental vehicles 1A calculated by the calculation unit 516 is equal to or less than a predetermined number, that is, when the reception start signal output by the calculation unit 516 is received, the facility use reception unit 517 determines that the number of vacancies is equal to or less than the predetermined number. The second rental vehicle 1B is forwarded to the automobile dealer 101 in the first area A at a predetermined time period (predetermined date and time) on the day of An application for use of a part of the store of the car dealer 101 is accepted on the condition that the car is forwarded again.

For example, when the ratio of the number of vacant vehicles to the total number of first rental vehicles 1A at a predetermined date and time becomes 50% or less, the facility usage reception unit 517 notifies the dealer terminal 4 via the communication unit 53 of a space that can be used as a work space. Send inquiry information to inquire about the presence or absence of When the facility use reception unit 517 receives, via the communication unit 53, the availability information for use as a workspace, which is transmitted from the dealer terminal 4, the reception information for accepting the use of the workspace is sent to the user via the communication unit 53. Send to terminal 3. The reception information includes the date and time when the workspace can be used.

Based on the reception information transmitted by the facility usage reception unit 517, the user transmits usage application information to the facility usage reception unit 517 when using the automobile dealership 101 as a workspace, and when not using it. Information to the effect that the facility is not to be used is transmitted to the facility use reception unit 517 .

When the facility use acceptance unit 517 accepts an application from the user to use the automobile dealer 101 as a workspace, the facility use permission unit 518 permits the second rental vehicle 1B acquired by the second rental information acquisition unit 515 to be rented. Based on the information, the user is permitted to use the car dealer 101 as a workspace. For example, the facility use permission unit 518 transmits the use permission information to the user terminal 3 via the communication unit 53 if the second rental vehicle 1B is available on the date and time included in the use application information.

When the facility usage permitting unit 518 receives the confirmation information transmitted from the user terminal 3 that has received the usage permission information via the communication unit 53, the reservation management unit 513 updates the usage information of the second rental vehicle 1B and updates the usage information. Usage information is stored in vehicle database 522 . For example, suppose that the reception information is from 10:00 to 20:00 on XX, the usage application information is from 10:00 to 17:00 on XX, and the travel time from the user's home 102 to the car dealership 101 is 30 minutes. . In this case, the reservation management unit 513 registers the second rental vehicle 1B as a forwarding vehicle from 9:30 to 10:00 and from 17:00 to 17:30, and rents the second rental vehicle 1B to the first area A from 10:00 to 17:00. Register as a vehicle. In addition, a usage plan for registering vehicles for rent in the second region B after 18:00 is created.

The fee calculation unit 519 calculates a workspace usage fee to be charged to the user and a forwarding reward fee to be paid to the user based on the staying time of the user in the workspace. For example, the longer the user stays in the work space of the automobile dealer 101, the longer the usage time of the second rental vehicle 1B as a rental vehicle. , to reduce the usage fee per unit time of the workspace. On the other hand, the fee calculation unit 519 sets the forwarding reward fee for the user to be lower because the shorter the user's staying time in the workspace of the automobile dealer 101, the shorter the usage time of the second rental vehicle 1B as a rental vehicle. At the same time, the usage fee per unit time of the workspace is increased. After calculating the charge, the charge calculation unit 519 transmits it to the user terminal 3 .

The storage unit 52 stores various programs executed by the calculation unit 51, various data, and the like. The storage unit 52 has a user database 521 and a vehicle database 522 . The user database 521 stores information such as the user's address, name, contact information, driver's license number, information necessary for payment (for example, credit card number) and user ID input via the user terminal 3 (input/output unit 34). Information is stored. The vehicle database 522 stores vehicle information of a plurality of first rental vehicles 1A and second rental vehicles 1B, that is, IDs, model years, vehicle body numbers, vehicle numbers, and mileage of each of the first rental vehicles 1A and second rental vehicles 1B. , maintenance history, vehicle information representing vehicle conditions and vehicle characteristics such as operating rate, and usage plans for each of the first rental vehicle 1A and the second rental vehicle 1B.

FIG. 6 is a flow chart showing an example of matching processing executed by the calculation unit 51 of the service providing device 5. As shown in FIG. The processing shown in this flowchart is started when the facility use reception unit 517 receives the reception start signal output by the calculation unit 516 .

First, in step S<b>1 , inquiry information about a space that can be used as a work space is transmitted to the dealer terminal 4 by processing in the facility use reception unit 517 . Next, in step S2, the facility use reception unit 517 receives the vacancy information transmitted from the dealer terminal 4 by processing. Next, in step S3, it is determined whether or not there is a space that can be used as a work space based on the vacancy information received in step S2, through processing by the facility usage reception unit 517. FIG. If the result in step S3 is negative, the process ends, and if the result is positive, the process proceeds to step S4.

Next, in step S4, reception information for accepting use of the workspace is transmitted to the user terminal 3 by processing in the facility use reception unit 517. FIG. Next, in step S5, it is determined whether or not usage application information has been received from the user terminal 3. If the result is negative, in step S6, it is determined whether or not information indicating non-use has been received. If the result in step S6 is negative, the process returns to step S5, and if the result is positive, the process ends.

On the other hand, if the result in step S5 is affirmative, in step S7, the facility use permitting unit 518 transmits the use permission information to the user terminal 3. FIG. Next, in step S8, the confirmation signal transmitted from the user terminal 3 is received by the processing in the facility usage permitting section 518. FIG. When the confirmation signal is received, then in step S9, the fee is calculated by processing in the fee calculator 519, and in step S10, the calculated fee is transmitted to the user terminal 3. FIG. Next, in step S11, the reservation management unit 513 performs processing to update the usage plan for the second rental vehicle 1B, and the processing ends.

The operation of the service providing device 5 according to this embodiment is summarized as follows. First, if there is a day when the ratio of the number of vacant first rental vehicles 1A parked in the station 101a of the automobile dealer 101 is less than a predetermined percentage (a predetermined number or less) during a predetermined time period (daytime), facility use The reception unit 517 inquires of the dealer terminal 4 whether or not there is a space that can be used as a work space (step S1).

If the car dealer 101 has a space that can be used as a work space (one corner of the business negotiation space, a conference room, etc.) (step S3), on the condition that the second rental vehicle 1B is forwarded and re-forwarded to the user in the second area B, Inquiries about use of the workspace are made (steps S4 and S5).

If the user wants to use the workspace, he or she applies for use of the workspace (step S5), and when the user applies for use, the usage fee is calculated. The usage fee is calculated so that the longer the user uses the workspace of the automobile dealer 101, the higher the forwarding fee and the lower the usage fee per unit time of the workspace (step S9).

When the user is permitted to use the workspace, the user goes to the automobile dealer 101 at the reserved date and time by the second rental vehicle 1B, and drives the second rental vehicle 1B to the station 101a in the premises of the automobile dealer 101. park. The second rental vehicle 1B parked at the station 101a is used as a rental vehicle for the first area A until the predetermined time reserved by the user. On the other hand, the user uses the work space of the automobile dealer 101 until the reserved predetermined time to work, and when the predetermined time comes, he goes home in the second rental vehicle 1B. The second rental vehicle 1B is parked at a station 102a provided on the site of the home 102. FIG.

According to this embodiment, the following effects can be obtained.
(1) The service providing device 5 according to the present embodiment includes a first rental information acquisition unit 514 that acquires rental information of each of the plurality of first rental vehicles 1A arranged in the first area A, A predetermined A calculation unit 516 that calculates the number of available first rental vehicles 1A available at the date and time, and when the number of available first rental vehicles 1A calculated by the calculation unit 516 is less than a predetermined number, the second rental vehicle 1B As a workspace of the automobile dealer 101 in the first area A, on the condition that the second rental vehicle 1B is forwarded to the first area A at a predetermined date and time, and the second rental vehicle 1B is re-forwarded to the second area B after a predetermined time has elapsed. A facility use reception unit 517 that receives an application for use, and when an application for use of the automobile dealer 101 from a user living in the second area B is received by the facility use reception unit 517, the second rental information acquisition unit 515 acquires the information. and a facility usage permission unit 518 that permits the user to use the car dealer 101 based on the rental information of the second rental vehicle 1B.

With this configuration, the second rental vehicle 1B arranged in the second area B can be used as a rental vehicle in the first area A, thereby preventing the number of rental vehicles in the first area A from falling below a predetermined number. be able to. In addition, the second rental vehicle 1B is forwarded to the first area A by a user living in the second area B, and then forwarded again to the second area B by the same user. The user who forwards to the second area B can return to the home 102 in the second area B by the second rental vehicle 1B. Furthermore, after the user forwards the second rental vehicle 1B to the first area A, the user can do telework in the workspace of the automobile dealer 101 in the first area A until the second rental vehicle 1B is forwarded again. can be used effectively.

(2) The station 102a where the second rental vehicle 1B is parked in the second area B includes a parking lot provided inside the home 102 where the user resides. With this configuration, the user returning to the second area B by the second rental vehicle 1B only needs to park the second rental vehicle 1B at the station 102a provided in the home 102. It is possible to go home to home 102 without using a separate means of transportation (bus, train, taxi, etc.).

(3) The predetermined facility includes an automobile dealer 101 that provides a vehicle rental service, and the second rental vehicle 1B is forwarded to a parking space within the premises of the automobile dealer 101 . With this configuration, the user can work such as telework in a relatively bright and clean space used for automobile business negotiations. Further, the automobile dealer 101 always secures a predetermined number or more of rental vehicles for use in the vehicle rental service, thereby increasing opportunities for people who come to the automobile dealer 101 to use the rental vehicles.

(4) Further includes a fee calculation unit 519 for calculating the usage fee of the automobile dealer 101 to be charged to the user and the forwarding fee to be paid to the user based on the staying time of the user at the automobile dealer 101 . With this configuration, for example, the longer the user uses the workspace of the automobile dealer 101, the higher the forwarding reward fee and the lower the usage fee per unit time of the workspace can be. Therefore, the user can use the workspace cheaply or with a reward. Further, the user can use the second rental vehicle 1B as a rental vehicle for the first area A for a long time by using the workspace for a long time.

(5) The rental information of the first rental vehicle 1A acquired by the first rental information acquisition unit 514 includes reservation information of each of the plurality of first rental vehicles 1A. With this configuration, the second rental vehicle 1B is forwarded to the first area A only on the date and time when the number of the first rental vehicles 1A is less than the predetermined number. Utilization of 1B becomes possible.

The above embodiment can be modified in various forms. Modifications will be described below.

In the above embodiment, an example was explained in which a part of the store of the car dealer 101 in the first area A is rented out as a work space, but the predetermined facility is not limited to the above, and may be other than the car dealer, and the usage method is also different. Not limited to workspaces. For example, a gymnasium, ground, or the like owned by a private company or the like may be rented out and used for sports.

In the above embodiment, the parking lot of the user's condominium is used as the station 102a for the second rental vehicle 1B, but if the user's house 102 is a detached house, the parking lot of this house is the station 102a. A configuration using the second rental vehicle 1B may also be used. That is, the second rental vehicle 1B is preferably a vehicle whose station 102a is a parking lot near the user's home 102 in the second area B. FIG.

In the above embodiment, a predetermined time period is used as the predetermined date and time for calculating the number of available units by the calculation unit 516. However, the predetermined date and time may be a predetermined time period on a predetermined day of the week, for example. There may be.

In the above embodiment, the facility use reception unit 517 transmits the inquiry information when the ratio of the number of vacant vehicles to the total number of first rental vehicles 1A at a predetermined date and time is 50% or less. For example, it may be configured to transmit the inquiry information when there are three or less. Moreover, the ratio of the number of vacant units and the predetermined number of units are not limited to the above, and can be set arbitrarily.

The above description is merely an example, and the present invention is not limited by the above-described embodiments and modifications as long as the features of the present invention are not impaired. It is also possible to arbitrarily combine one or more of the above embodiments and modifications, and it is also possible to combine modifications with each other.

1 vehicle, 2 in-vehicle device, 3 user terminal, 4 dealer terminal, 5 service providing device, 51 computing unit, 52 storage unit, 100 service providing system, 101 automobile dealer, 514 first rental information acquisition unit, 515 second rental information Acquisition unit 516 Calculation unit 517 Facility use reception unit 518 Facility use permission unit 519 Fee calculation unit A First region B Second region

Claims (5)

a first rental information acquisition unit that acquires rental information of each of a plurality of first rental vehicles arranged in a first area;
a second rental information acquisition unit that acquires rental information of a second rental vehicle arranged in a second area;
a calculation unit that calculates the number of available first rental vehicles available at a predetermined date and time based on the rental information of each of the plurality of first rental vehicles acquired by the first rental information acquisition unit;
When the number of vacant first rental vehicles calculated by the calculating unit is equal to or less than a predetermined number, the second rental vehicle is forwarded to the first area at the predetermined date and time, and after a predetermined time has passed, the second rental vehicle is sent to the first area. a facility use reception unit that receives an application for use of a predetermined facility in the first area on the condition that the rental vehicle is rerouted to the second area;
When an application for use of the predetermined facility from a user residing in the second area is received by the facility use reception unit, the second rental vehicle rental information acquired by the second rental information acquisition unit is used. and a facility use permitting unit that permits the user to use the predetermined facility. In the service providing device according to claim 1,
The service providing apparatus, wherein the station where the second rental vehicle is parked in the second area includes a parking lot provided in a residential area where the user resides. In the service providing device according to claim 1 or 2,
The predetermined facility includes an automobile dealer that provides a vehicle rental service,
The service providing device, wherein the second rental vehicle is forwarded to a parking space within the premises of the predetermined facility. In the service providing device according to any one of claims 1 to 3,
The provision of a service, further comprising a fee calculation unit that calculates a usage fee of the predetermined facility charged to the user and a forwarding fee to be paid to the user, based on a staying time of the user at the predetermined facility. Device. In the service providing device according to any one of claims 1 to 4,
The service providing device, wherein the rental information of the first rental vehicle acquired by the first rental information acquisition unit includes reservation information of each of the plurality of first rental vehicles.

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