JP2022143659A - Transfer management system, transfer management device, and transfer management method - Google Patents

Abstract

To ensure that appropriate locations can be easily designated as transfer points to which vehicles are to be transferred.SOLUTION: A transfer management system for managing transfer of a vehicle includes: a candidate acquisition unit for acquiring a candidate location to which a vehicle is to be transferred; a determination unit for determining whether or not it is possible to park the vehicle at the candidate location; a setting unit for setting the candidate location as a transfer destination when it is determined that the vehicle can be parked at the candidate location; and a notification unit for performing notification of the result of the determination when it is determined that the vehicle cannot be parked.SELECTED DRAWING: Figure 1

Description

The present invention relates to a transfer management system, a transfer management device, and a transfer management method.

Conventionally, in services that provide vehicles, methods have been proposed for streamlining the process of transporting vehicles and delivering them to users. For example, Patent Literature 1 discloses a system for carrying a vehicle to a pick-up location desired by a user who has made a reservation for renting a vehicle in a car sharing service. In the system described in Patent Literature 1, the place where the user receives the vehicle is assumed to be an automobile dealer's shop or the user's home.

JP 2020-046946 A

By the way, with the popularization of services that provide vehicles, it is expected that the need for transporting vehicles to various locations will increase. In order to deliver the vehicle to the transfer destination, it is necessary to stop or park the vehicle for a certain period of time. Therefore, the transfer destination of the vehicle must be a place where it is possible to stop or park the vehicle. However, since the user does not always know the location that satisfies such conditions, it was not easy to appropriately specify the transfer destination.
SUMMARY OF THE INVENTION The present invention has been made in view of such a background, and an object of the present invention is to enable easy designation of an appropriate place as a transfer destination when transferring a vehicle.

As a first aspect for achieving the above object, there is provided a transfer management system for managing the transfer of vehicles, comprising: a candidate acquisition unit for acquiring positions of candidates for transfer destinations of the vehicle; a determination unit that determines whether or not the vehicle can be parked; a setting unit that sets the candidate position as the transfer destination when it is determined that the vehicle can be parked; and a notification unit that notifies the result of determination when it is determined that it is not possible to do so.

In the above vehicle management system, the determination unit determines whether the candidate position is a position where it is legally possible to park the vehicle, and whether it is possible to secure a space for parking the vehicle at the candidate position. It may be determined whether or not the vehicle can be parked at the candidate position based on whether or not.

In the above vehicle management system, the candidate acquisition unit acquires the position of the candidate specified by the designator, and the notification unit, when the determination unit determines that the vehicle cannot be parked, the A configuration may be adopted in which the designator is notified of the determination result.

In the above vehicle management system, a position obtaining unit that obtains the position of the designator is provided, and the candidate obtaining unit detects the position of the designator when the determination unit determines that the vehicle cannot be parked. , and the notification unit may notify the designator of the position of the candidate searched by the candidate acquisition unit and the determination result of the determination unit.

In the above vehicle management system, the candidate acquisition unit provides a user interface for specifying the position of the candidate, acquires the position of the specified candidate using the user interface, and the user interface comprises: The configuration may include a map and a display object that is superimposed on the map and indicates locations where the vehicle cannot be parked.

In the above vehicle management system, either a first method or a second method can be selected as a method of transporting the vehicle. is parked at the transfer destination, and then the user who receives the vehicle receives the vehicle parked at the transfer destination. and the user receives the vehicle at the transfer destination while the transferee is staying at the transfer destination, and the notification unit, when the first method is selected and, when the determination unit determines that the vehicle cannot be parked at the candidate position, it may be configured to notify that the transportation method of the vehicle is changed to the second method. .

In the above vehicle management system, either a first method or a second method can be selected as a method of transporting the vehicle. is parked at the transfer destination, and then the user who receives the vehicle receives the vehicle parked at the transfer destination. A method in which the user receives the vehicle at the transfer destination while the transferee is staying at the transfer destination, and the notification unit selects the first method. In this case, if the determination unit determines that the vehicle cannot be parked at the candidate position, it may be configured to notify that the candidate position is to be changed.

In the vehicle management system described above, a position acquisition unit that acquires the position of the user is provided, and the determination unit acquires the position of the user acquired by the position acquisition unit when the second method is selected. It may be determined as a transfer destination candidate.

In the vehicle management system, a communication unit that communicates with an in-vehicle device mounted on the vehicle, a first terminal device used by the transporter, and a second terminal device used by the user, and a door lock of the vehicle. a door lock control unit that transmits a release notification for unlocking the door lock and a lock notification for locking the door lock to the in-vehicle device by the communication unit, wherein the door lock control unit selects the second method. code display information for displaying a code on the first terminal device is transmitted, and the second terminal device reads the code displayed by the first terminal device based on the code display information Alternatively, the cancellation notification may be transmitted to the in-vehicle device.

As a second aspect for achieving the above object, there is provided a transfer management device for managing transfer of a vehicle, comprising: a candidate acquisition unit for acquiring positions of candidates for transfer destinations of the vehicle; a determination unit that determines whether or not the vehicle can be parked; a setting unit that sets the candidate position as the transfer destination when it is determined that the vehicle can be parked; and a notification unit that notifies the determination result when it is determined that it is not possible to perform the transfer management device.

As a third aspect for achieving the above object, there is provided a transfer management method for managing transfer of a vehicle, which comprises obtaining positions of candidate transfer destinations of the vehicle, and parking the vehicle at the candidate positions. If it is determined that the vehicle can be parked, the position of the candidate is set as the transfer destination, and if it is determined that the vehicle cannot be parked , a transfer management method of notifying a determination result.

According to the above configuration, it is possible to easily designate an appropriate place as the transfer destination of the vehicle.

Explanatory drawing which shows the outline|summary of a vehicle management system. A block diagram of a vehicle management system. 4 is a flowchart showing the operation of the management device; 4 is a flow chart showing the operation of the user terminal; FIG. 4 is a diagram showing an example of a screen displayed by a user terminal; The figure which shows another example of the screen which a user terminal displays. 4 is a sequence diagram showing the operation of the vehicle management system; FIG. 4 is a flowchart showing the operation of the management device;

[1. Outline of Vehicle Management System]
FIG. 1 is an explanatory diagram showing an outline of a vehicle management system 1 of this embodiment. The vehicle management system 1 operates as a transfer management system that manages the transfer of the vehicle V. FIG.
Transporting the vehicle V is executed by a person or an information processing system that transports the vehicle V to a specified destination. The transportation of the vehicle V is performed, for example, in the case of delivering the vehicle V to the user who rents the vehicle V in a vehicle rental service. Specifically, there are examples of delivering a vehicle V owned or managed by a company that operates a vehicle rental service to the user's home or near the home, and delivering a vehicle V owned or managed by an individual to the user. Also, the transportation of the vehicle V includes the case where the vehicle V is moved at the location of the person who gets on the vehicle V. Specifically, there is an example in which the vehicle V is moved to a place where users of transportation services such as taxis and buses wait. An example of this is known as a so-called forwarding or pick-up vehicle. The vehicle V in this case is a private automobile, a taxi, a bus, or other shared vehicle. A method of transporting the vehicle V includes a method of driving the vehicle V by a human. Moreover, when the vehicle V has an automatic driving function, the vehicle V may be moved to the transfer destination by the automatic driving function. As a specific example, the transfer of the vehicle V may include dispatching a taxi using an autonomous vehicle to a customer who wishes to board.

A vehicle management system 1 of this embodiment is a system related to a vehicle rental service that provides a vehicle V. FIG. Vehicle rental services include car sharing, rental cars, and car leasing. In this embodiment, a vehicle management system 1 related to a car sharing service will be described. Specifically, the vehicle management system 1 performs processing for delivering the vehicle V provided by the car sharing service to the user U2 who rents the vehicle V. FIG. That is, the vehicle management system 1 gives an example of transporting the vehicle V by the user U1 driving the vehicle V to the transport destination and delivering it to the user U2.

Vehicle V is transported by user U1 to a location designated by user U2. That is, the user U1 is a delivery person who delivers the vehicle V, and corresponds to an example of a transfer person. The user U1 is, for example, a staff member employed by an entity that runs a car sharing service, or a user who rents a vehicle V registered with the car sharing service. A user U2 is a person who is registered in the vehicle management system 1 in advance as a member of the car sharing service, and is a user of the service. A user U2 in this embodiment corresponds to an example of a user who receives a vehicle V. FIG. Also, the user U2 designates the transfer destination to which the vehicle V is transferred, and thus corresponds to an example of a designator.

A car sharing service related to the vehicle management system 1 may be a service between individuals in which a vehicle V owned or managed by an individual is rented out to a user U2 who is an individual. In this case, the user U1 is the owner or manager of the vehicle V, or a person who delivers the vehicle V at their request. In the present embodiment, a case in which a user U1, who is the owner of a vehicle V, transfers the vehicle V to a user U2 in a car sharing service between individuals will be taken as an example. Further, although an example in which the vehicle V is a four-wheel vehicle will be described below, the type of the vehicle V is not particularly limited.

Vehicle management system 1 includes management device 100, delivery person terminal 210 used by user U1, and user terminal 220 used by user U2. The management device 100 can perform mutual data communication with the deliverer terminal 210 and with the user terminal 220 through the communication network 500 . The management device 100 corresponds to an example of a transfer management device.

The management device 100 is a device operated or managed by an entity that provides a car sharing service, such as a server device. The delivery person terminal 210 and the user terminal 220 are, for example, portable computers called mobile devices or handheld computers.

The delivery person terminal 210 has a touch panel 214 . The user terminal 220 has a touch panel 224 . The touch panels 214 and 224 are devices in which a display panel such as a liquid crystal display panel or an organic EL panel and a touch sensor for detecting touch operations are superimposed. The touch panels 214 and 224 function as display devices and input devices.

The vehicle management system 1 may include an in-vehicle device 230 . The in-vehicle device 230 is a device mounted on the vehicle V. FIG. In-vehicle device 230 has a wireless communication function and performs data communication with management device 100 through communication network 500 . In-vehicle device 230 unlocks the doors of vehicle V according to the control data transmitted by management device 100 .

The communication network 500 may be any data communication network, such as a wide area communication network including a public line network, a LAN (Local Area Network), and the like. The management device 100 may be a cloud server.

The vehicle management system 1 executes a process for determining the place where the user U1 delivers the vehicle V to the user U2, that is, the delivery place, along with the provision of the car sharing service. Specifically, the management device 100 sets the location specified by the user U2 as a candidate for the delivery location PL. When the candidate for the delivery place PL is a place where the vehicle V can be parked, the management device 100 determines the delivery place PL and notifies the user U1 and the user U2 of it. The delivery place PL is a place where the vehicle V is transferred and corresponds to an example of a transfer destination.

The vehicle management system 1 allows the user U2 to select one of two methods of handing over the vehicle V to the user U2: parking handover and face-to-face handover.
Parked delivery is a method in which the user U2 receives the parked vehicle V after the user U1 parks the vehicle V at the delivery location PL. After parking the vehicle V, the user U1 may leave the delivery place PL.
Face-to-face delivery is a method in which, after the user U1 stops the vehicle V at the delivery place PL, the user U1 stays at the delivery place PL, and the user U2 goes to the delivery place PL to face the user U1 and receive the vehicle V. .
The delivery place PL may be a parking lot or a road where parking or stopping is allowed. Also, the delivery place PL may be a private property other than a parking lot, such as the home of the user U2, where the vehicle V can be parked or stopped.

[2. Configuration of Vehicle Management System]
FIG. 2 is a block diagram of each device constituting the vehicle management system 1. As shown in FIG.
The management device 100 includes a processor 10 , a storage section 20 and a communication section 30 . The processor 10 is an information processing device such as a CPU (Central Processing Unit) or a microcontroller. The storage unit 20 stores programs executed by the processor 10 and data processed by the processor 10 . The storage unit 20 may be a nonvolatile storage device configured using a semiconductor memory device such as a flash memory, a magnetic storage device, an optical storage device, or the like. Moreover, the storage unit 20 may include a volatile storage area configured by a semiconductor memory device, and the work area of the processor 10 may be formed by this volatile storage area. Further, when the processor 10 is configured as an integrated device in which a volatile memory is integrated, the storage unit 20 is configured as a non-volatile storage device.

The storage unit 20 stores a control program 21 , map data 22 , parking facility data 23 , parking restriction data 24 , delivery plan data 25 and billing data 26 .
The control program 21 is a program executed by the processor 10 to control the management device 100 . The map data 22 is data for creating and displaying a map. The map data 22 includes information such as the position, size and name of various facilities such as roads, intersections, parking lots and shopping malls.

The parking facility data 23 is data associated with the map data 22 . The parking available facility data 23 includes data relating to parking lots and facilities other than parking lots, among the facilities included in the map data 22, which are equipped with parking lots. For example, the parking available facility data 23 includes data indicating facility names, locations, types of facilities, available parking hours, and parking fees. The parking available facility data 23 may include data indicating whether or not the parking lot of the facility can be used for a car sharing service in which the vehicle management system 1 is involved.

The parking restriction data 24 includes data regarding locations of roads, intersections, and facilities included in the map data 22 where parking is restricted. Specifically, the parking restriction data 24 includes data on locations and areas where parking is prohibited or restricted based on national or local laws, regulations, ordinances, and the like. Places and areas where parking is prohibited or restricted include, for example, no-parking/stopping areas, no-parking areas, and no-parking places defined by laws, regulations, ordinances, and the like. The parking restriction data 24 may include data on locations and facilities where parking of the vehicle V is physically restricted. For example, the parking restriction data 24 may include data relating to private or public parking lots in which the size of an automobile or two-wheeled vehicle that can be parked is restricted and the vehicle V cannot be parked due to this restriction. In this case, the parking restriction data 24 may include data relating to parking lots and data relating to the types and sizes of vehicles that cannot be parked in association with each other.

The delivery plan data 25 includes information on delivery of the vehicle V from the user U1 to the user U2. Specifically, the delivery plan data 25 includes information specifying the user U1, information specifying the user U2, information specifying the vehicle V received by the user U2, delivery date and time, delivery place, and other information. The information specifying the users U1 and U2 is, for example, identification information such as IDs given to the users U1 and U2 by the vehicle management system 1 . The information specifying the vehicle V includes identification information given to the vehicle V by the vehicle management system 1, a registration number of the vehicle V, and the like. The billing data 26 includes information about the fee charged to the user U2 for renting the vehicle V to the user U2 and the reward given to the user U1. When the vehicle management system 1 executes a process related to a paid car sharing service, the user U2 is charged a fee according to the type of vehicle V, usage time, travel distance, and the like. Further, when the user U1 owns or manages the vehicle V, the user U1 is given a reward associated with renting out the vehicle V. FIG. The billing data 26 includes the amounts of these charges and rewards. In this embodiment, billing data 26 includes remuneration for user U1's share of vehicle V delivery. For example, when the user U1 bears the parking fee of the vehicle V in order to deliver the vehicle V, the vehicle management system 1 provides a reward or a valuable coupon for the user U1's burden. The billing data 26 includes information about the amount of remuneration for user U1 and coupons.

The processor 10 implements the functions of the management device 100 by executing the control program 21 . A candidate acquisition unit 11 , a determination unit 12 , a setting unit 13 , and a notification unit 14 are shown as functional units configured by the processor 10 . Each of these functional units is realized by cooperation of software and hardware when the processor 10 executes the control program 21 .

The candidate acquisition unit 11 acquires the positions of candidates for the delivery place. A candidate for the delivery place is a place specified by the user U2. When the user U2 designates the position of the delivery place desired by the user U2, the candidate acquisition unit 11 acquires the designated position as a candidate of the delivery place. At this stage, the location designated by user U2 is a candidate, not the final delivery location.
The candidate acquisition unit 11 also has a function of acquiring location information from the user terminal 220 . In this case, the candidate acquisition unit 11 functions as a position acquisition unit.

The determination unit 12 determines whether or not the delivery location candidate acquired by the candidate acquisition unit 11 is suitable for delivery of the vehicle V. FIG. Specifically, based on the parking restriction data 24, the determination unit 12 determines whether the position of the candidate for the delivery place is a position where it is legally possible to park the vehicle V, and determines the parking space for the vehicle V. It is determined whether or not the vehicle V can be parked at the delivery place candidate based on whether or not it can be secured. A position where it is not legally possible to park the vehicle V is, for example, a place corresponding to a no-parking/stopping area or a no-parking area. In addition, when the candidate for the delivery place is a parking facility designated by the facility data 23 for parking, the determination unit 12 determines that the candidate for the delivery place is suitable for delivery of the vehicle V. FIG.

Further, the determination unit 12 determines whether or not the candidate for the delivery place is suitable for delivery of the vehicle V based on the delivery method selected by the user U2, the parking facility data 23, and the parking restriction data 24. judge. Specifically, when the user U2 selects face-to-face delivery, the determination unit 12 determines that the candidate delivery location is suitable for delivery of the vehicle V even if it is in a no-parking area. On the other hand, when the user U2 selects parking delivery, the determination unit 12 determines that the position of the candidate for the delivery location is not suitable for delivery of the vehicle V if the location is in a no-parking area.

When the determination unit 12 determines that the vehicle V can be parked at the candidate position of the delivery place PL, the setting unit 13 sets the position of the candidate of the delivery place PL to the delivery place PL. to generate or update the delivery plan data 25.

The notification unit 14 notifies the deliverer terminal 210 and the user terminal 220 of the position of the delivery place PL set by the setting unit 13 .

The communication unit 30 is a communication device connected to the communication network 500 . The communication unit 30 includes, for example, a connector to which an Ethernet (registered trademark) cable is connected, and a communication interface circuit that transmits and receives signals through the cable. The communication unit 30 may be a communication device that includes an antenna and an RF circuit and performs wireless data communication.
The communication unit 30 performs data communication with the delivery person terminal 210 , the user terminal 220 , and the vehicle-mounted device 230 through the communication network 500 under the control of the processor 10 .

The deliverer terminal 210 has a processor 211 , a storage unit 212 , a communication unit 213 and a touch panel 214 . The storage unit 212 stores programs executed by the processor 211 and data processed by the processor 211 . Processor 211 executes programs stored in storage unit 212 and controls delivery person terminal 210 .

A processor 211 is an information processing device such as a CPU or a microcontroller. The same applies to processors 221 and 231, which will be described later.
The storage unit 212 may be a nonvolatile storage device configured using a semiconductor memory device such as a flash memory, a magnetic storage device, an optical storage device, or the like. The storage unit 212 may also include a volatile storage area configured by a semiconductor memory device, and the work area of the processor 211 may be formed by this volatile storage area. If the processor 211 is configured as an integrated device with integrated volatile memory, the storage unit 212 is configured as a non-volatile storage device. Storage units 222 and 232, which will be described later, can also have the same configuration.

The communication unit 213 is a communication device that includes an antenna, an RF circuit, etc., and performs wireless data communication through a mobile communication line. The communication unit 213 connects to the communication network 500 and performs data communication with the management device 100 under the control of the processor 211 .
A touch panel 214 displays various images under the control of the processor 211 . The touch panel 214 detects a touch operation on the touch panel 214 and outputs operation data indicating the detected operation to the processor 211 .

The user terminal 220 has a processor 221 , a storage unit 222 , a communication unit 223 , a touch panel 224 , a camera 225 and a GNSS 226 .
The processor 221 executes programs stored in the storage unit 222 and controls the user terminal 220 . The storage unit 222 stores programs executed by the processor 221 and data processed by the processor 221 .

The communication unit 223 is a communication device that includes an antenna, an RF circuit, etc., and executes wireless data communication through a mobile communication line. The communication unit 223 connects to the communication network 500 and performs data communication with the management device 100 under the control of the processor 221 .

The touch panel 224 displays various images under the control of the processor 221 . The touch panel 224 detects a touch operation on the touch panel 224 and outputs operation data indicating the detected operation to the processor 221 .

The camera 225 shoots under the control of the processor 221 and outputs the shot image to the processor 221 .
A GNSS (Global Navigation Satellite System) 226 detects the position of the user terminal 220 under the control of the processor 221 .

The in-vehicle device 230 has a processor 231 , a storage section 232 , a communication section 233 and a door lock control section 234 .
The processor 231 executes programs stored in the storage unit 232 and controls the in-vehicle device 230 . The storage unit 232 stores programs executed by the processor 231 and data processed by the processor 231 .

The communication unit 233 is a communication device that includes an antenna, an RF circuit, a baseband circuit, etc., and executes wireless data communication through a mobile communication line. The communication unit 233 connects to the communication network 500 and performs data communication with the management device 100 under the control of the processor 231 .

The door lock control unit 234 is connected to a door lock device (not shown) of the vehicle V. As shown in FIG. The door lock control unit 234 unlocks the doors of the vehicle V by outputting a control signal to the door lock device.
The door lock control unit 234 may be configured to be connected to an ECU (Electronic Control Unit) (not shown) mounted on the vehicle V and output control data to the ECU. Also, a control device mounted on the vehicle V, such as a car navigation system, may be used as the in-vehicle device 230 . In this case, the communication unit 233 can use a TCU (Telematics Control Unit) mounted on the vehicle V. FIG.

[3. Operation of Vehicle Management System]
FIG. 3 is a flow chart showing the operation of the management device 100. As shown in FIG. FIG. 4 is a flow chart showing the operation of the user terminal 220. As shown in FIG. 5 and 6 are diagrams showing examples of screens displayed by the user terminal 220. FIG. The operation of setting the delivery place PL by the vehicle management system 1 will be described with reference to these figures.
The operations of steps SA11 to SA14 in FIG. 3 are executed by the candidate acquisition unit 11, and the determination unit 12 executes steps SA15, SA17, and SA18. The setting unit 13 executes step SA20. The operations of steps SA16 and SA19 are executed by the candidate acquisition unit 11 and the notification unit 14, and the notification unit 14 executes step SA21. The operations of FIG. 4 are performed by processor 221 .

The management device 100 communicates with the user terminal 220 to acquire the position of the user terminal 220 detected by the user terminal 220 using the GNSS 226 (step SA11). Management device 100 generates map data including the position acquired in step SA11 based on map data 22 (step SA12).

The management device 100 generates a delivery place specification user interface (hereinafter referred to as UI) for the user terminal 220 to specify the delivery place PL, and transmits it to the user terminal 220 (step SA13). At step SA13, the management device 100 transmits a request to specify the delivery place PL together with the delivery place specification UI. The delivery place designation UI transmitted in step SA13 includes the map generated by management device 100 in step SA12.

In FIG. 4, the user terminal 220 receives the delivery place designation UI (step SB11), and displays the delivery place designation UI on the touch panel 224 (step SB12).

FIG. 5 is a diagram showing an example of a screen 301 displayed on the touch panel 224. As shown in FIG. A screen 301 constitutes a delivery place designation UI. That is, the screen 301 is a user interface that allows the user U2 to input the method of delivery of the vehicle V and the place of delivery PL by performing a touch operation on the touch panel 224 . The user terminal 220 displays the screen 301 using, for example, a web browser function. In this case, the management device 100 transmits web page data including the screen 301 or a URL (Uniform Resource Locator) for displaying the screen 301 to the user terminal 220 . Also, the user terminal 220 may display the screen 301 by the function of the application program for using the car sharing service.

A delivery method input section 302 and a delivery place input section 303 are arranged on the screen 301 .
The delivery method input unit 302 receives input for selecting a delivery method. The delivery method input section 302 displays a character string requesting the user U2 to select a delivery method. The delivery method input unit 302 has, for example, a radio button as shown in FIG. 5, and can perform an input to select either face-to-face delivery or parking delivery by a touch operation on the radio button.

The delivery place input field 303 displays a character string requesting the user U2 to specify the delivery place PL.
The delivery place input section 303 has a map display section 310 . Map display portion 310 displays the map generated by management device 100 in step SA12. In the example of FIG. 5, roads 321 and 322 and a facility 331 are displayed on the map displayed on the map display unit 310 . An icon 341 , a pointer 342 , and an icon 343 are arranged on the map of the map display section 310 . The icon 341 is a display object indicating that the facility 331 is a facility with a parking lot or a parking lot. A pointer 342 is a display object that indicates the position of the delivery place PL. An icon 343 is a display object that indicates the position of the user terminal 220 .

When a touch operation is performed on the position of the pointer 342 on the map display unit 310 and the operation position moves, the user terminal 220 moves the pointer 342 so as to follow the operation position. The user terminal 220 scrolls the map displayed on the map display unit 310 when a touch operation is performed at a position other than the pointer 342 on the map display unit 310 and the operation position moves. In this case, the user terminal 220 may communicate with the management device 100 and receive data for scrolling the map from the management device 100 .

The delivery place designation UI may be configured such that the address of the delivery place PL and the name of the facility serving as the delivery place PL can be input in the delivery place input section 303 . For example, the delivery location input unit 303 may include an input box for inputting characters so that the name and address of the facility can be input. In this case, the user terminal 220 may perform a process of specifying the position of the candidate for the delivery place PL based on the information input in the input box.

Returning to FIG. 4, the user terminal 220 accepts input from the user U2 who uses the delivery place specification UI (step SA13). The user terminal 220 transmits the delivery method selected by the user U2 and the position of the candidate for the delivery place PL to the management device 100 based on the input contents to the delivery place specification UI (step SB14).

Returning to FIG. 3, the management device 100 acquires the delivery method transmitted by the user terminal 220 and the positions of candidates for the delivery place PL (step SA14). Management device 100 determines whether or not the candidate for delivery place PL is a place where parking or stopping is prohibited (step SA15).

In step SA15, the management device 100, for example, if the position of the candidate for the delivery place PL is a road and corresponds to a no-parking/stopping zone defined by the parking restriction data 24, it is a place where parking/stopping is prohibited. I judge. In addition, for example, if the position of the candidate for the delivery place PL is a facility such as a commercial facility or a public facility that does not have a parking lot, the management device 100 determines that it is a place where parking and stopping are prohibited. judge. For example, if the position of the candidate for the delivery place PL is a parking lot or a facility where parking is possible, and the facility is a facility where the vehicle V cannot be parked due to restrictions such as the size of the vehicle that can be parked, the management device 100 may be determined to be a prohibited place. Further, if the management device 100 can confirm that the position of the candidate for the delivery place PL is a facility where parking is possible based on the parking facility data 23, the management device 100 determines that parking and stopping are not prohibited. good.

When the management device 100 determines that the candidate of the delivery place PL is a place where parking and stopping is prohibited (step SA15; YES), the management device 100 notifies the user terminal 220 of the place where the candidate of the delivery place PL cannot park and stop. Along with notifying that it is, the UI for specifying the place of delivery is sent to the user terminal 220 again (step SA16). The notification in step SA16 is executed by the notification unit 14. FIG. Also, at step SA16, the management device 100 transmits a request to change the delivery place PL together with the delivery place specification UI. The operation of transmitting the request to change the delivery place PL and the delivery place designation UI is executed by the candidate acquisition unit 11 . After transmitting the delivery place specification UI in step SA16, the management device 100 returns to step SA14. Further, the user terminal 220 receives the delivery location designation UI transmitted by the management device 100 in step SA16, and executes the operation of FIG.

When it is determined that the candidate for the delivery place PL is not a place where parking or stopping is prohibited (step SA15; NO), the management device 100 determines whether the candidate for the delivery place PL is a place where parking is prohibited. Determine (step SA17). That is, the management device 100 determines whether or not the delivery place PL is a place where the vehicle V can be stopped but where the vehicle V cannot be parked.

In step SA17, the management device 100, for example, if the position of the candidate for the delivery place PL is a road, falls within a no-parking zone defined by the parking restriction data 24, and does not fall under a no-parking/stopping zone, parking is prohibited. It is judged to be a prohibited place. Further, if the management device 100 can confirm that the position of the candidate for the delivery place PL is a facility where parking is possible based on the parking facility data 23, the management device 100 may determine that parking is not prohibited. .

If the management device 100 determines that the candidate for the delivery place PL is a place where parking is prohibited (step SA17; YES), the management device 100 determines whether or not the delivery method acquired in step SA14 is parking delivery (step SA18). When the management device 100 determines that the delivery method is the parking delivery (step SA18; YES), the management device 100 notifies the user terminal 220 that the candidate for the delivery place PL is a place where parking is not allowed. The UI for specifying the place of delivery is sent to the terminal 220 again (step SA19). The notification in step SA19 is executed by the notification unit 14. FIG. Further, at step SA19, the management device 100 transmits a request to change the delivery place PL or the delivery method together with the delivery place designation UI. The operation of transmitting a request to change the delivery place PL or the delivery method and the delivery place designation UI is executed by the candidate acquisition unit 11 . After transmitting the delivery place designation UI in step SA19, the management device 100 returns to step SA14. Further, the user terminal 220 receives the delivery location designation UI transmitted by the management device 100 in step SA19, and executes the operation of FIG.

If the management device 100 determines that the candidate for the delivery place PL is not a place where parking is prohibited (step SA17; NO), the management device 100 sets the position of the candidate for the delivery place PL as the delivery place PL (step SA20). Specifically, the process of setting the delivery place PL is a process of including the position of the delivery place PL in the delivery plan data 25 as the position at which the vehicle V is to be delivered and storing it in the storage unit 20 .

That is, if the candidate for the delivery place PL is a place where the vehicle V can be stopped and parked, the management device 100 determines the candidate for the delivery place PL as the delivery place PL.
If the management device 100 determines that the delivery method acquired in step SA14 is not parking delivery (step SA18; NO), it executes step SA20. That is, even if the candidate for the delivery place PL is a place where the vehicle V cannot be parked, the management device 100 determines the candidate for the delivery place PL as the delivery place PL when the delivery method is face-to-face delivery. When face-to-face delivery is performed, it is possible to keep the user U1 from leaving the vehicle V. FIG. Therefore, if the delivery place PL is a place where at least the vehicle V is allowed to stop, face-to-face delivery can be performed.

Management device 100 notifies deliverer terminal 210 and user terminal 220 of the position of delivery place PL set in step SA20 and the delivery method (step SA21). This notification may use e-mail or a message of SNS (Social Network Service). Thereby, the user U1 and the user U2 are informed of the method of delivering the vehicle V and the position of the delivery place PL. The user U1 and the user U2 should just deliver the vehicle V according to the notification from the management apparatus 100. FIG.

When the management device 100 determines that the candidate for the delivery place PL is a place where parking and stopping is prohibited (step SA15; YES), before notifying the user terminal 220 in step SA16, the user terminal 220 may be searched for a candidate delivery place PL. That is, the management device 100 uses the function of the candidate acquisition unit 11 to search for candidates for the delivery place PL existing within a preset distance from the user terminal 220 based on the position information of the user terminal 220 acquired in step SA11. Explore. Here, the candidates for the delivery place PL searched by the management device 100 are at least places where the vehicle V can stop, preferably places where the vehicle can be parked and stopped. For example, the management device 100 searches for paid or free parking lots located within a set distance from the location of the user terminal 220 . Management device 100 may select a candidate closest to user terminal 220 from among the retrieved candidates for delivery place PL, and notify it in step SA16. In this case, at step SA16, the management device 100 notifies the user that the candidate for the delivery place PL is a place where the vehicle cannot be parked or stopped, and the location information and the name of the candidate for the delivery place PL searched by the management device 100. Send to terminal 220 . In this case, the management device 100 may transmit a request to change the delivery place PL and a delivery place designation UI in step SA16.
Similarly, when management device 100 determines that the candidate for delivery place PL is a place where parking is prohibited and the delivery method is parking delivery (step SA18; YES), management device 100 Candidates for the delivery place PL may be searched for as described above before the notification to . In this case, at step SA19, the management device 100 sends a notification that the candidate for the delivery place PL is a place where parking is not allowed, and the position information and name of the candidate for the delivery place PL searched by the management device 100 to the user terminal. 220. Moreover, the management device 100 may transmit a request to change the delivery place PL or the delivery method and a delivery place designation UI in step SA19.

FIG. 3 illustrates an example in which the management device 100 makes determinations in steps SA15 and SA17 for the positions of candidates for the delivery method and delivery place PL acquired from the user terminal 220. FIG. For example, the management device 100 may make the determination while an input is being made using the delivery place designation UI.

For example, when the position of the delivery place PL is input by moving the pointer 342 on the screen 301, the management device 100 determines whether the input position of the delivery place PL is a place where parking or stopping is prohibited. determine whether or not Then, if the input candidate for the delivery place PL is a place where parking or stopping is prohibited, the determination result may be displayed on the screen 301 .
A display example in this case is shown in FIG. In FIG. 6, a message 351 indicating that parking and stopping is prohibited is displayed on the map display section 310 corresponding to the position of the pointer 342 moved by the operation of the user U2. Since the vehicle V cannot be delivered regardless of the delivery method at a place where parking and stopping of the vehicle V is prohibited, it is desirable to request the user U2 to change the position of the candidate for the delivery place PL. According to the display of FIG. 6, the message 351 is displayed on the map display unit 310 when the user U2 performs an operation, so the user U2 can quickly change the position of the candidate for the delivery place PL.

The example shown in FIG. 6 can be realized by the operations of the user terminal 220 and the management device 100. FIG.
For example, the display of FIG. 6 can be realized by the management device 100 transmitting a delivery place specifying UI including the message 351 to the user terminal 220 at step SA16. Alternatively, the display of FIG. 6 can also be realized by displaying a message 351 on the screen 301 when the user terminal 220 receives the request transmitted by the management apparatus 100 in step SA16.

FIG. 7 is a sequence diagram showing operations of the vehicle management system 1. As shown in FIG. FIG. 7 shows a series of operations for unlocking the door lock of the vehicle V when face-to-face delivery is performed.
In FIG. 7, steps SA31 to SA34 show operations of the management device 100, and these operations are executed by the notification unit . Step SC11 shows the operation of the deliverer terminal 210. FIG. Steps SB21 and SB22 show the operation of the user terminal 220, and step SD11 shows the operation of the in-vehicle device 230. FIG.

When it is confirmed that user U1 and user U2 have arrived at delivery place PL, management device 100 generates an image code based on the authentication data (step SA31). The authentication data is data for authenticating a person who delivers the vehicle V and a person who receives the vehicle V, and is composed of, for example, a plurality of numbers, or characters and symbols other than numbers. The management device 100 may include the authentication data in the delivery plan data 25 and store it in the storage unit 20, for example. The image code generated by the management device 100 may be an optically recognizable code, such as a bar code or a two-dimensional code.

Management device 100 transmits the image code generated in step SA31 to delivery person terminal 210 . The deliverer terminal 210 receives the image code transmitted by the management device 100 and displays the image code on the touch panel 214 (step SC11).

Here, the user U2 operates the user terminal 220 to read the image code with the camera 225 (step SB21). That is, the processor 221 of the user terminal 220 performs photographing by the camera 225 according to the operation of the user U2, extracts the image code from the photographed image, and decodes the image code.
The user terminal 220 transmits the read data obtained by reading the image code to the management device 100 (step SB22).

Management device 100 receives the read data transmitted by deliverer terminal 210 and determines whether or not the received read data matches the authentication data (step SA33). If the read data and the authentication data do not match (step SA33; NO), management device 100 returns to step SA31 and repeats the process. Here, the management device 100 may terminate the process as authentication failure.

When the read data and the authentication data match (step SA33; YES), management device 100 transmits control data instructing unlocking of the door lock to in-vehicle device 230 (step SA34).
The in-vehicle device 230 causes the door lock control unit 234 to unlock the doors of the vehicle V according to the control data transmitted by the management device 100 (step SD11).

By the operation in FIG. 7, the image code is displayed on the deliverer terminal 210 used by the user U1 at the delivery place PL. The user U2 reads the image code displayed on the deliverer terminal 210 and transmits it to the management device 100. FIG. When the delivery person terminal 210 is the terminal device of the authorized delivery person who delivers the vehicle V, and the user terminal 220 is the terminal device of the authorized user who rents the vehicle V, the authentication succeeds and the vehicle V Door lock is unlocked. On the other hand, if either the deliverer terminal 210 or the user terminal 220 is not a legitimate terminal device managed by the management device 100, the authentication by the management device 100 fails. Therefore, the vehicle V can be safely handed over from the user U1 to the user U2. Also, if the vehicle V is not the vehicle to be rented to the user U2, the doors are not unlocked in step SD11. Therefore, it is possible to prevent the vehicle V from being mixed up.

FIG. 8 is a flow chart showing the operation of the management device 100. As shown in FIG. The operation shown in FIG. 8 is an operation of providing a reward or a valuable coupon for the user U1's burden when the user U1 bears the parking fee of the vehicle V for delivery of the vehicle V. FIG. The operation of FIG. 8 is performed by the setting unit 13, for example.

Management device 100 determines whether or not delivery place PL set in step SA20 of FIG. 3 is a paid parking facility (step SA41). A pay parking facility is, for example, a pay parking lot or a facility that has a parking lot and has a parking fee. If it is determined that the delivery place PL is not a paid parking facility (step SA41; NO), the management device 100 terminates this process.

When it is determined that the delivery place PL is a paid parking facility (step SA41; YES), the management device 100 determines whether or not the delivery place PL is a coupon-applied facility (step SA42). A coupon-applied facility is a facility determined to issue a coupon for user U1's burden. The facility to which the coupon is to be applied is determined by the parking available facility data 23 . That is, the parking available facility data 23 includes the location, name, coupon content, and the like of the facility to which the coupon is to be applied.

For example, if the delivery place PL is a coupon-applied facility and is a commercial facility, the user U1 is given a coupon that can be used at this commercial facility. In this case, the contents of the coupon include cash vouchers that can be used for purchasing products at commercial facilities, using paid services, eating and drinking, etc., and discount tickets for discounting these.

When the management device 100 determines that the delivery place PL is a coupon-applied facility (step SA42; YES), the management device 100 issues a coupon (step SA43). Management device 100 associates the coupon issued in step SA43 with user U1, and updates billing data 26 (step SA44). This enables user U1 to use the coupon. This type of coupon is acquired by the deliverer terminal 210 when the user U1 accesses the management device 100 via the deliverer terminal 210, for example. In this case, the user U1 enjoys the benefits of the coupon by displaying the coupon on the touch panel 214, or by having the NFC communication device (not shown) of the delivery terminal 210 communicate with a device installed in the store. can.

When the management device 100 determines that the delivery place PL is not a facility subject to coupon allocation (step SA42; NO), the management device 100 calculates the amount of the parking fee borne by the user U1 (step SA45). Management device 100 associates the incentive corresponding to the amount calculated in step SA45 with user U1, and updates billing data 26 (step SA46). This enables user U1 to receive an incentive equivalent to the parking fee paid by user U1. The content of the incentive is, for example, a payment of money to the user U1, a paid ticket that can be used when the user U1 rents a vehicle in a car sharing service, or the like.

In this way, the vehicle management system 1 can compensate the financial burden of the user U1 when using a paid parking facility as the delivery place PL.

[4. Other embodiments]
The above embodiment shows a specific example to which the present invention is applied, and does not limit the form to which the invention is applied.

In the above embodiment, the user U1 uses the delivery place designation UI to input a candidate for the delivery place PL in both cases where the delivery method of the vehicle V is face-to-face delivery and parking delivery. mentioned and explained. This is an example, and for example, when the delivery method is face-to-face delivery, the position of user U1 may be determined as a candidate for delivery place PL. In this case, it is possible to save the trouble of inputting by the user U1.

In the above embodiment, an example has been described in which the management device 100 sets the delivery place PL after the management device 100 determines the candidate for the delivery place PL designated by the user U2. This is just an example, and for example, the user U1 may designate candidates for the delivery place PL. In this case, management device 100 may perform determinations in steps SA15 and SA17 for candidates for delivery place PL designated by user U1. Further, the management device 100 may perform the determination after obtaining the consent of the user U1 regarding the candidate of the delivery place PL and the delivery method designated by the user U2, or may perform the reverse process.

FIG. 8 shows the operation of compensating for the financial burden of user U1 when user U1 bears the parking fee. You may perform the process of compensating for the physical burden. For example, when the user U2 bears the parking fee by parking or stopping the vehicle V at the delivery place PL, a coupon or incentive may be issued for this burden.

Also, FIG. 7 shows an example in which the door lock of the vehicle V is unlocked by the management device 100 transmitting control data to the in-vehicle device 230 . This is just an example, and for example, the electronic key information for unlocking the door lock of the vehicle V may be transmitted from the management device 100 to the user terminal 220 in step SA34. In this case, the in-vehicle device 230 may be configured to unlock the doors of the vehicle V by transmitting/receiving electronic key information to/from the user terminal 220 .

It should be noted that FIG. 2 is a schematic diagram showing the functional configuration of each device of the vehicle management system 1, divided according to the main processing contents, in order to facilitate understanding of the present invention, and limits the configuration of the device. not a thing For example, in the management device 100, the processing of the constituent elements of the processor 10 may be executed by one hardware unit or may be executed by a plurality of hardware units. The same applies to the delivery person terminal 210, the user terminal 220, and the in-vehicle device 230. Also, each process shown in FIGS. 3, 4, 7 and 8 may be executed by one program or may be executed by a plurality of programs.

The control program 21 can also be realized by recording the control program 21 on a portable information recording medium. Examples of information recording media include magnetic recording media such as hard disks, optical recording media such as CDs, and semiconductor storage devices such as USB (Universal Serial Bus) memories and SSD (Solid State Drives). It is also possible to use The processor 10 may read and execute the control program 21 from the information recording medium.

[5. Configuration supported by the above embodiment]
The above embodiment supports the following configurations.

(Configuration 1) A transfer management system for managing the transfer of a vehicle, comprising: a candidate acquisition unit that acquires positions of candidates for transfer destinations of the vehicle; and whether or not the vehicle can be parked at the positions of the candidates a determination unit that determines that the vehicle can be parked, a setting unit that sets the position of the candidate as the transfer destination when it is determined that the vehicle can be parked, and a determination unit that determines that the vehicle cannot be parked A transfer management system, comprising: a notification unit that notifies a determination result in a case.
According to the transfer management system of configuration 1, when a transfer destination candidate is designated and the vehicle can be parked at the candidate position, the transfer destination is set. Therefore, a location not suitable for delivery of the vehicle after the vehicle is transferred is not set as the transfer destination. As a result, an appropriate place can be easily designated as the transfer destination place of the vehicle.

(Configuration 2) The determination unit determines whether or not the candidate position is a position where it is legally possible to park the vehicle, and whether or not a space for parking the vehicle can be secured at the candidate position. 2. The transportation management system according to configuration 1, wherein it is determined whether the vehicle can be parked at the candidate location based on:
According to the transfer management system of configuration 2, it is possible to determine the candidates for the transfer destination from the viewpoints of whether the vehicle can be parked legally and whether the space for parking the vehicle can be secured. Therefore, a place suitable for delivery of the vehicle after the vehicle is transferred can be set as the transfer destination.

(Configuration 3) The candidate acquisition unit acquires the position of the candidate specified by the designator, and the notification unit, when the determination unit determines that the vehicle cannot be parked, the designator 3. The transport management system according to configuration 1 or 2, wherein the transfer management system notifies the determination result to the.
According to the transfer management system of configuration 3, when the designator designates the position of the candidate of the transfer destination, a notification is given when the vehicle cannot be parked at the designated position. Therefore, it is possible to easily designate a transfer destination suitable for delivery of the vehicle after the transfer.

(Configuration 4) A position acquisition unit that acquires the position of the designated person, and the candidate acquisition unit is close to the designated person's position when the determination unit determines that the vehicle cannot be parked. The transfer management system according to configuration 3, wherein the position of the candidate is searched for, and the notification unit notifies the designated person of the position of the candidate searched by the candidate acquisition unit and the determination result of the determination unit. .
According to the transportation management system of configuration 4, when the vehicle cannot be parked at the position specified by the designator, the designator is notified of candidate positions where the vehicle can be parked. Therefore, the designator can easily designate a transfer destination suitable for delivery of the vehicle after the transfer.

(Configuration 5) The candidate acquisition unit provides a user interface for specifying the position of the candidate, acquires the position of the specified candidate using the user interface, and the user interface includes a map and , and a display object overlaid on the map to indicate locations where it is not possible to park the vehicle.
According to the transfer management system of Configuration 5, it is possible to easily specify transfer destination candidates using a user interface including a map and display objects.

(Configuration 6) As a method for transferring the vehicle, either a first method or a second method can be selected, and the first method is a transfer person who transfers the vehicle. A method of parking a vehicle at a transfer destination and then receiving the vehicle parked at the transfer destination by a user who receives the vehicle. and the user receives the vehicle at the transfer destination while the transfer person stays at the transfer destination, and the notification unit receives the vehicle when the first method is selected. configuration 1 to configuration 5, wherein when the determination unit determines that the vehicle cannot be parked at the candidate position, a notification is made to change the transportation method of the vehicle to the second method. A transport management system according to any one of the preceding claims.
According to the transfer management system of configuration 6, it is possible to appropriately determine whether or not the transfer destination candidate is an appropriate place according to the transfer method of the vehicle. Furthermore, if the transfer method can be changed without changing the transfer destination candidates and the delivery of the vehicle after transfer can be executed, the change of the transfer method of the vehicle is notified. For this reason, it is possible to easily carry out the procedures related to the transfer of the vehicle.

(Configuration 7) As a method for transferring the vehicle, either a first method or a second method can be selected, and the first method is a transfer person who transfers the vehicle. The second method is a method in which a user who parks a vehicle at a transfer destination and then receives the vehicle parked at the transfer destination receives the vehicle parked at the transfer destination. A method in which the user receives the vehicle at the transfer destination while the transferee is staying at the transfer destination, and the notification unit, when the first method is selected, 6. The configuration according to any one of configurations 1 to 5, wherein when the determination unit determines that the vehicle cannot be parked at the candidate position, the candidate position is notified to be changed. Transport management system.
According to the transfer management system of configuration 7, it is possible to appropriately determine whether or not a transfer destination candidate is an appropriate place according to the transfer method of the vehicle. Furthermore, when the transfer destination needs to be changed, the change in the position of the transfer destination candidate is notified. This facilitates the procedure for transferring the vehicle.

(Arrangement 8) A position obtaining unit for obtaining the position of the user is provided, and the determination unit transfers the position of the user obtained by the position obtaining unit when the second method is selected. 8. The transport management system of configuration 6 or configuration 7, determining as a previous candidate.
According to the transfer management system of configuration 8, a place close to the position of the user who receives the vehicle is set as a transfer destination candidate, so it is possible to improve convenience for the user.

(Configuration 9) A communication unit that communicates with an in-vehicle device mounted on the vehicle, a first terminal device used by the transferee, and a second terminal device used by the user, and unlocking the door lock of the vehicle. a door lock control unit that transmits a release notification for locking and a lock notification for locking the door lock to the in-vehicle device by the communication unit, wherein the door lock control unit is controlled when the second method is selected. and transmitting code display information for displaying a code on the first terminal device, and when the second terminal device reads the code displayed by the first terminal device based on the code display information, The transportation management system according to any one of configurations 6 to 8, wherein the release notification is transmitted to the in-vehicle device.
According to the transport management system of configuration 9, when the transporter and the user are in the same place and the vehicle is delivered, the transporter, the user, and the vehicle can be prevented from being confused, and the vehicle can be reliably delivered. . As a result, it is possible to further enhance the safety of delivery of the vehicle after the vehicle has been transferred.

(Arrangement 10) A transfer management device for managing transfer of a vehicle, comprising: a candidate acquisition unit for acquiring positions of candidates for transfer destinations of the vehicle; and whether or not the vehicle can be parked at the positions of the candidates a determination unit that determines that the vehicle can be parked, a setting unit that sets the position of the candidate as the transfer destination when it is determined that the vehicle can be parked, and a determination unit that determines that the vehicle cannot be parked and a notification unit that notifies a determination result in a case.
According to the transfer management device of configuration 10, when a transfer destination candidate is designated and the vehicle can be parked at the candidate position, the transfer destination is set. Therefore, a location not suitable for delivery of the vehicle after the vehicle is transferred is not set as the transfer destination. As a result, an appropriate place can be easily designated as the transfer destination place of the vehicle.

(Arrangement 11) A transfer management method for managing transfer of a vehicle, wherein a position of a transfer destination candidate for the vehicle is obtained, and it is determined whether or not the vehicle can be parked at the candidate position, setting the position of the candidate as the transfer destination when it is determined that the vehicle can be parked, and notifying the determination result when it is determined that the vehicle cannot be parked; Management method.
According to the transfer management method of configuration 11, when a transfer destination candidate is specified and the vehicle can be parked at the candidate position, the transfer destination is set. Therefore, a location not suitable for delivery of the vehicle after the vehicle is transferred is not set as the transfer destination. As a result, an appropriate place can be easily designated as the transfer destination place of the vehicle.

DESCRIPTION OF SYMBOLS 1... Vehicle management system (transfer management system), 10... Processor, 11... Candidate acquisition part (position acquisition part, candidate acquisition part), 12... Judgment part, 13... Setting part, 14... Notification part, 20... Storage part, 21... control program, 22... map data, 23... available parking facility data, 24... parking restriction data, 25... delivery plan data, 26... charge data, 30... communication unit, 100... management device (transfer management device), 210... delivery person terminal, 220... user terminal, 230... in-vehicle device, 234... door lock control unit, 500... communication network, PL... delivery place (destination), V... vehicle.

Claims (11)

A transfer management system for managing the transfer of vehicles,
a candidate acquisition unit that acquires positions of candidates for the transfer destination of the vehicle;
a determination unit that determines whether the vehicle can be parked at the candidate position;
a setting unit that sets the position of the candidate as the transfer destination when it is determined that the vehicle can be parked;
and a notification unit that notifies a determination result when it is determined that the vehicle cannot be parked. The determination unit determines whether or not the candidate position is a position where it is legally possible to park the vehicle, and whether or not it is possible to secure a space for parking the vehicle at the candidate position. 2. The transportation management system according to claim 1, wherein it determines whether it is possible to park said vehicle at said candidate location. The candidate acquisition unit acquires the position of the candidate designated by the designator,
3. The transportation management system according to claim 1, wherein said notification unit notifies said designator of the determination result when said determination unit determines that said vehicle cannot be parked. A position acquisition unit that acquires the position of the designated person,
When the determination unit determines that the vehicle cannot be parked, the candidate acquisition unit searches for a position of the candidate close to the designator's position,
4. The transfer management system according to claim 3, wherein said notification unit notifies said designator of the position of said candidate searched by said candidate acquisition unit and the determination result of said determination unit. The candidate acquisition unit provides a user interface for specifying the position of the candidate, acquires the position of the candidate specified using the user interface,
The user interface includes:
a map;
a display object superimposed on the map and indicating locations where it is not possible to park the vehicle;
5. A transport management system according to any one of claims 1 to 4, comprising: Either a first method or a second method can be selected as a method for transporting the vehicle,
The first method is a method in which a transfer person who transfers the vehicle parks the vehicle at the transfer destination, and then a user who receives the vehicle receives the vehicle parked at the transfer destination,
The second method is a method in which the transferee stops the vehicle at the transfer destination and the user receives the vehicle at the transfer destination while the transferee is staying at the transfer destination. can be,
When the first method is selected and the determination unit determines that the vehicle cannot be parked at the candidate position, the notification unit selects the transfer method of the vehicle as described above. 6. The transport management system according to any one of claims 1 to 5, wherein notification is given to change to the second method. Either a first method or a second method can be selected as a method for transporting the vehicle,
The first method is a method in which a person who transfers the vehicle parks the vehicle at the destination, and then the user who receives the vehicle receives the vehicle parked at the destination. ,
The second method is a method in which the transferee stops the vehicle at the transfer destination and the user receives the vehicle at the transfer destination while the transferee is staying at the transfer destination. can be,
The notification unit changes the candidate position when the first method is selected and the determination unit determines that the vehicle cannot be parked at the candidate position. 6. The transport management system according to any one of claims 1 to 5, which notifies A position acquisition unit that acquires the position of the user,
8. The transfer management system according to claim 6, wherein when the second method is selected, the determination unit determines the position of the user acquired by the position acquisition unit as the transfer destination candidate. . a communication unit that communicates with an in-vehicle device mounted on the vehicle, a first terminal device used by the transporter, and a second terminal device used by the user;
a door lock control unit that transmits a release notification for unlocking the door lock of the vehicle and a lock notification for locking the door lock to the in-vehicle device by the communication unit;
The door lock control unit
transmitting code display information for displaying a code on the first terminal device when the second method is selected;
9. The cancellation notification is transmitted to the in-vehicle device when the second terminal device reads the code displayed by the first terminal device based on the code display information. The transport management system described in . A transfer management device for managing the transfer of vehicles,
a candidate acquisition unit that acquires positions of candidates for the transfer destination of the vehicle;
a determination unit that determines whether the vehicle can be parked at the candidate position;
a setting unit that sets the position of the candidate as the transfer destination when it is determined that the vehicle can be parked;
and a notification unit that notifies a determination result when it is determined that the vehicle cannot be parked. A transfer management method for managing transfer of a vehicle, comprising:
Acquiring a position of a candidate for a transfer destination of the vehicle;
determining whether it is possible to park the vehicle at the candidate position;
when it is determined that the vehicle can be parked, setting the position of the candidate as the transfer destination;
A transfer management method, wherein when it is determined that the vehicle cannot be parked, a determination result is notified.

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