JP2022104163A - Mobile store management device and mobile store management system - Google Patents

Abstract

To move a mobile store to a place where it is easy for a user to purchase a product at a timing when the user can easily purchase the product.SOLUTION: A mobile store management device 2 includes a reservation information acquisition unit 231 that acquires reservation information indicating a reservation time at which a conference room is reserved and a place of the conference room, a route determination unit 232 that determines a movement route that a mobile store for autonomously traveling to sell products takes from a location of the mobile store to the place of the conference room indicated by the reservation information, and a movement timing determination unit 233 that determines a movement timing at which the mobile store moves to the conference room based on the reservation time indicated by the reservation information.SELECTED DRAWING: Figure 3

Description

The present invention relates to a mobile store management device and a mobile store management system that manages mobile stores that autonomously travel and sell products to users.

Mobile stores are known that sell products by vehicles capable of autonomous driving. In Patent Document 1, after the business hours of a predetermined store are over, a vehicle loaded with the products of the predetermined store and operated as a mobile store is parked at a preset sales place for a predetermined time to sell the products. The information processing system is disclosed.

Japanese Unexamined Patent Publication No. 2020-126559

A user who wants to purchase a product sold at a mobile store according to the technique of Patent Document 1 needs to visit the sales place after the business hours of the predetermined store are closed and while the mobile store is parked at the sales place. There is. However, there are cases where the time and place where the mobile store is parked at the sales place and the parking place are not the timing and place where the user can easily purchase the product. For example, even if a participant in a conference wants to buy a product before the conference starts, he / she may not have time to go to a sales place away from the conference room to buy the product.

Therefore, the present invention has been made in view of these points, and an object of the present invention is to move a mobile store to a place where it is easy for a user to purchase a product at a timing when the user can easily purchase the product.

In the first aspect of the present invention, a reservation information acquisition unit that acquires reservation information indicating the reservation time in which the conference room is reserved and the position of the conference room, and a mobile store that autonomously travels and sells products. Based on the route determination unit that determines the travel route through which the mobile store passes from the location of the room to the position of the conference room indicated by the reservation information, and the reservation time indicated by the reservation information, the mobile store is the conference room. Provided is a mobile store management device including a movement timing determination unit for determining a movement timing to move to.

For example, the movement timing determination unit may reach the position of the conference room indicated by the reservation information before at least one of the scheduled start time and the scheduled end time of the conference determined by the reservation time indicated by the reservation information. The movement timing is determined so that the moving store moves.

For example, the reservation information includes a participant identification information for identifying a conference participant who participates in a conference, and the reservation information acquisition unit is provided with the participant identification information included in the reservation information and the conference room. The route determination unit acquires the visitor identification information that identifies the visitors who have entered the building, and the route determination unit participates in the meeting from the meeting room to the meeting participants of the meeting employee identification information that matches the visitor identification information. The movement route to the position of the conference room where the meeting in which the identified local participant participates is held is determined.

For example, the routing unit refers to an employee schedule database that stores an employee's schedule including a scheduled time of a meeting and participation information indicating whether or not to participate in the meeting from the meeting room, and the reservation information is obtained. Employees whose meeting is scheduled at a time that overlaps with the reserved time shown and whose participation information indicates that they will participate in the meeting from the meeting room are identified as local participants who will participate in the meeting from the meeting room. The movement route to the position of the meeting room where the meeting in which the local participating employee participates is held is determined.

For example, the movement timing determination unit determines the movement timing at which the moving store moves to the position of the meeting room based on the reservation time of the meeting room where the meeting in which the local participating employee participates is held.

For example, the mobile store management device identifies and identifies the attributes of the local participating employees by referring to an employee attribute database that stores an employee in association with the attributes of the employee as a product to be mounted on the mobile store. Further, a product selection unit for selecting a product with a high probability of being purchased by the local participating employee based on the attribute is further provided, and the route determination unit is a location of a mobile store equipped with the product selected by the product selection unit. Therefore, the movement route to the position of the meeting room where the meeting in which the local participating employee who has a high probability of purchasing the selected product is held is determined.

For example, the mobile store management device refers to a purchase history database that stores products purchased before the meeting and products purchased after the meeting, and the meeting starts a product that is highly likely to be purchased before the meeting. It is further provided with a product selection unit that selects products before the meeting and selects products that are likely to be purchased after the meeting before the end of the meeting, and the movement timing determination unit is likely to be purchased before the meeting. The mobile store carrying the product determines the movement timing so that it moves to the meeting room before the scheduled start time of the meeting determined by the reservation time indicated by the reservation information, and the product with high probability of being purchased after the meeting is selected. The movement timing is determined so that the mounted mobile store moves to the conference room before the scheduled end time of the conference determined by the reservation time indicated by the reservation information.

For example, the reservation information includes a number of participating employees indicating the number of employees participating in the conference and a number of visitors indicating the number of non-employees participating in the conference. Among the number of participating employees included, the number of local participating employees who participate in the meeting is specified from the meeting room, and the number of the specified local participating employees and the number of visitors are used to participate in the meeting from the field. The number of local participants to be specified is specified, and the larger the number of the specified local participants is, the more the number of products to be loaded in the mobile store is increased.

For example, the mobile store management device further includes a route notification unit that notifies the mobile store of the travel route determined by the route determination unit.

For example, the mobile store management device causes the mobile store to travel along the movement route by controlling the product mounting unit on which the product is mounted, the traveling unit for traveling the mobile store, and the traveling unit. It further includes a travel control unit.

For example, the mobile store management device is a purchasing user who specifies a purchased product specifying unit that specifies a product taken out from the product mounting unit and a purchasing user who takes out the taken out product specified by the purchased product specifying unit. The extracted product is associated with the specific unit, the purchased product information indicating the extracted product specified by the purchased product specifying unit, and the purchased user information indicating the purchasing user specified by the purchasing user specifying unit. It is further provided with a transmission control unit for transmitting to an external device for making a payment.

In the second aspect of the present invention, the mobile store management device includes a mobile store that autonomously travels along a passage in a predetermined area to sell products and a mobile store management device that manages the mobile store. The conference indicated by the reservation information from the location of the information acquisition unit that acquires the reservation information indicating the reserved time of the conference room and the position of the conference room, and the mobile store that autonomously travels and sells the product. Based on the route determination unit that determines the movement route through which the moving store to the position of the room and the reservation time indicated by the reservation information, the movement timing determination that determines the movement timing at which the moving store moves to the conference room. The mobile store comprises a unit, a movement route determined by the route determination unit, and a movement information notification unit for notifying the mobile store of movement information including the movement timing determined by the movement timing determination unit. , A product mounting unit for mounting the product, a traveling unit for traveling the mobile store, a movement information acquisition unit for acquiring movement information including the movement route and the movement timing from the mobile store management device, and the above. Provided is a mobile store management system including a travel control unit that causes the mobile store to travel to the conference room along the travel route by controlling the travel unit when the movement timing is reached.

According to the present invention, there is an effect that a mobile store can be moved to a place where it is easy for a user to purchase a product at a timing when the user can easily purchase the product.

It is a figure for demonstrating the outline of the mobile store management system which concerns on embodiment. It is a figure which shows the structure of the mobile store schematically. It is a figure which shows typically the structure of the mobile store management apparatus. It is a figure for demonstrating the movement route. It is a flowchart which shows an example of the flow of a process executed by a mobile store management apparatus.

[Overview of mobile store management system S according to the embodiment]
FIG. 1 is a diagram for explaining an outline of the mobile store management system S according to the embodiment. The mobile store management system S includes a mobile store 1 that autonomously travels along a passage in a predetermined area to sell products, and a mobile store management device 2 that manages the mobile store 1. A predetermined area is, for example, a building in which an office or a conference room is provided. In the present embodiment, a use case is assumed in which a mobile store 1 utilizing an autonomous traveling robot sells products in a building provided with one or more conference rooms.

The mobile store management device 2 manages the operation of the mobile store 1. The mobile store management device 2 is, for example, a server existing on the cloud. The mobile store management device 2 determines a movement route through which the mobile store 1 passes from the location of the mobile store 1 to the position of the conference room reserved for use. Next, the mobile store management device 2 determines the movement timing at which the mobile store 1 moves to the conference room through the movement route based on the reserved time in which the conference room is reserved. Then, the mobile store management device 2 notifies the mobile store 1 of the movement route and the movement timing ((1) in FIG. 1).

When the movement timing notified by the mobile store management device 2 is reached, the mobile store 1 autonomously travels along the movement route to the conference room and stands by in front of the conference room ((2) in FIG. 1). .. User U, who visits the conference room to hold a conference, purchases a product from the mobile store 1 waiting in the conference room ((3) in FIG. 1). As described above, the mobile store management system S moves the mobile store 1 to a place where it is easy for the user to purchase the product at the timing when the user can easily purchase the product, so that the burden on the user U when purchasing the product can be reduced.

[Structure of mobile store 1]
FIG. 2 is a diagram schematically showing the configuration of the mobile store 1. The mobile store 1 includes a wireless communication unit 10, a position acquisition unit 11, an imaging unit 12, a sound collecting unit 13, a product mounting unit 14, a traveling unit 15, a storage unit 16, a control unit 17, and an output unit. Equipped with 18.

The wireless communication unit 10 is a wireless communication module for transmitting and receiving information with other devices. The wireless communication unit 10 transmits / receives information to / from the mobile store management device 2 via wireless communication. For example, the wireless communication unit 10 performs wireless communication via a base station corresponding to a wireless communication system such as LTE (Long Term Evolution) or 5G (fifth generation mobile communication system). Further, unlicensed wireless communication such as Wi-Fi (registered trademark) may be performed.

The position acquisition unit 11 acquires the current position of the mobile store 1. The position acquisition unit 11 includes a GPS receiver that receives radio waves transmitted from artificial satellites used in GPS (Global Positioning System). The position acquisition unit 11 may use absolute position information acquired by an indoor positioning technique such as IMES (Indoor MEssaging System) as position information. In this case, the GPS receiver receives the transmitter position information of the indoor GPS transmitter from the indoor GPS transmitter using the same radio wave format as the GPS satellite. The position acquisition unit 11 identifies the current position of the mobile store 1 based on the received transmitter position information. The position acquisition unit 11 may specify the current position of the mobile store 1 in the building based on the plurality of transmitter position information received from the plurality of indoor GPS transmitters. The position acquisition unit 11 transmits the acquired current position of the mobile store 1 to the mobile store management device 2 via the wireless communication unit 10.

The image pickup unit 12 is a camera mounted on the mobile store 1. The image pickup unit 12 generates an image captured by capturing the periphery of the mobile store 1. For example, the image pickup unit 12 generates an image captured by capturing the front of the mobile store 1 in the traveling direction. Further, the image pickup unit 12 may be provided with a movement mechanism for moving the camera, and can control the movement mechanism to image not only the front in the traveling direction but also the left and right and the top and bottom.

The sound collecting unit 13 is a microphone mounted on the mobile store 1. The sound collecting unit 13 collects sounds around the mobile store 1 and generates sound collecting information indicating the collected sounds.

The product loading unit 14 is a shelf on which products are mounted. The product mounting unit 14 may be a box as well as a shelf, and may be provided with a door that allows the opening of the box to be opened and closed. Further, the product mounting unit 14 may include a device for keeping the mounted product warm or cold. The product may be mounted on the product mounting unit 14 manually, or may be mounted using an arm robot or the like.

The traveling unit 15 drives the mobile store 1. For example, the traveling unit 15 includes a tire and a motor for traveling the mobile store 1, and drives the mobile store 1 according to the control of the motion control unit 172 described later.

The output unit 18 is a display that displays various information. Further, the output unit 18 may include a speaker. The output unit 18 displays various information as an image or outputs it as a voice under the control of the output control unit 175, which will be described later.

The storage unit 16 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), a hard disk, and the like. The storage unit 16 stores a program executed by the control unit 17. The storage unit 16 stores the movement route acquired from the mobile store management device 2.

The control unit 17 is a computing resource including a processor such as a CPU (Central Processing Unit). By executing the program stored in the storage unit 16, the control unit 17 realizes functions as a route acquisition unit 171, an operation control unit 172, a purchase user identification unit 173, a purchase product identification unit 174, and an output control unit 175. do.

The route acquisition unit 171 acquires a movement route through the aisle in the building from the mobile store management device 2 via the wireless communication unit 10. The route acquisition unit 171 stores the movement route acquired from the mobile store management device 2 in the storage unit 16. Further, the route acquisition unit 171 updates the movement route stored in the storage unit 16 every time a new movement route is acquired from the mobile store management device 2.

The motion control unit 172 controls the motion of the mobile store 1. For example, the motion control unit 172 controls the traveling unit 15 to drive the moving store 1 along the moving route. Specifically, the motion control unit 172 drives the mobile store 1 based on the state data detected by various sensors mounted on the mobile store 1. The state data is, for example, the remaining battery level, the temperature, and the moving speed. The motion control unit 172 moves the mobile store 1 forward, backward, turns left or right, or stops based on the state data. Further, the motion control unit 172 controls a movement mechanism for moving the camera to change the direction of the camera, and opens / closes the door of the shelf of the product mounting unit 14.

The motion control unit 172 operates the mobile store 1 according to the surrounding conditions by using the current position of the mobile store 1 and the captured image. For example, when the motion control unit 172 analyzes the captured image while waiting in the conference room and identifies that the user U has raised his hand or is approaching the mobile store 1, the product is mounted. The door of the unit 14 is opened so that the user U can take out the product.

Further, the motion control unit 172 may open the door of the product mounting unit 14 of the mobile store 1 based on the voice emitted by the user U acquired by the sound collecting unit 13. For example, the motion control unit 172 determines that the user U has issued a voice indicating an instruction to open the door of the product mounting unit 14 or an instruction to purchase the product based on the analysis result of analyzing the voice emitted by the user U. In this case, the door of the product mounting unit 14 is opened so that the user U can take out the product from the product mounting unit 14.

The purchasing user specifying unit 173 performs personal authentication of the user and identifies the purchasing user who has taken out the product from the product mounting unit 14. For example, the purchasing user specifying unit 173 identifies the purchasing user based on the face of the identified user by analyzing the captured image (face authentication). Specifically, the purchasing user identification unit 173 has features of the user's face identified from the captured image from a personal information database in which the feature information indicating the features of the user's face and the user identification information for identifying the user are associated with each other. Identify user identification information that matches. Then, the purchasing user specifying unit 173 identifies the user indicated by the specified user identification information as the purchasing user.

The purchasing user specifying unit 173 may specify the purchasing user by another method. For example, the purchasing user specifying unit 173 identifies the purchasing user based on the fingerprint information acquired from the fingerprint authentication device mounted on the mobile store 1 (fingerprint authentication). Further, the purchasing user specifying unit 173 may specify the user's fingerprint from the captured image acquired when the user takes out the product from the product mounting unit 14, and specify the purchasing user based on the specified fingerprint. Further, the purchasing user specifying unit 173 can improve the accuracy of identifying the purchasing user by combining a plurality of methods. The purchasing user specifying unit 173 may identify the purchasing user by reading the user identification information from the user's IC card using the IC card reader mounted on the mobile store 1.

The purchased product specifying unit 174 identifies the product taken out from the product mounting unit 14. For example, the purchased product specifying unit 174 identifies the product taken out from the product mounting unit 14 by analyzing the captured image. Further, the purchased product specifying unit 174 may specify the product taken out from the product mounting unit 14 by reading the RFID tag attached to the product. Further, the purchased product specifying unit 174 can improve the accuracy of identifying the product taken out from the product mounting unit 14 by combining a plurality of methods.

The output control unit 175 associates the purchased product with the purchasing user who purchased the product, and transmits the purchased product to an external device for payment of the product via the wireless communication unit 10. The external device is, for example, a mobile store management device 2. For example, the output control unit 175 associates the purchased product information indicating the product taken out from the product mounting unit 14 specified by the purchased product specifying unit 174 with the purchased user information indicating the purchased user specified by the purchasing user specifying unit 173. And sends it to the mobile store management device 2.

When the output control unit 175 acquires the information indicating that the payment has been completed from the mobile store management device 2, the output control unit 175 causes the output unit 18 to output the information indicating that the purchase process of the product has been completed. For example, the output control unit 175 causes the display of the output unit 18 to display an image including information indicating the specified purchasing user, information indicating the specified product, and information indicating that the payment has been completed. The information indicating the purchasing user is information that can identify the purchasing user, for example, the name of the purchasing user or the employee number of the purchasing user. The information indicating the product is, for example, the product name, the price of the product, the expiration date or the expiration date of the product, and the like. The output control unit 175 may output a voice or a sound effect indicating that the purchase process of the product is completed to the speaker of the output unit 18.

[Configuration of mobile store management device 2]
FIG. 3 is a diagram schematically showing the configuration of the mobile store management device 2. The mobile store management device 2 includes a communication unit 21, a storage unit 22, and a control unit 23. The communication unit 21 is a communication module for transmitting and receiving information with other devices. For example, the communication unit 21 transmits / receives information to / from the mobile store 1 via wireless communication.

The storage unit 22 is a storage medium including a ROM, a RAM, a hard disk, and the like. The storage unit 22 stores a program executed by the control unit 23. Further, the storage unit 22 stores various databases.

The storage unit 22 stores the personal information database. The personal information database stores the employee identification information that identifies an employee and the attribute information that indicates the attribute of the employee in association with each other. For example, the attribute information includes information such as the gender, age, and department to which the employee is expected to work within the range of movement of the mobile store 1. Further, the attribute information may include information indicating each employee's preference for food and drink and the strength of the willingness to purchase at the mobile store 1. Further, the attribute information may include information indicating a notification destination for notifying each employee of the information. The notification destination is, for example, an email address of each employee, an account of SNS (Social Network Service), or a destination of SMS (Short Message Service). Further, the attribute information may include feature data indicating the facial features of each employee.

The storage unit 22 stores a purchase history database showing the purchase history of each employee. The purchase history database includes the product contents and purchase time purchased by each employee. The purchase history database contains information indicating the products purchased before the meeting and the products purchased after the meeting. Specifically, the storage unit 22 has a purchase history in which information indicating products purchased before the start of the conference and products purchased after the conference ends and the scheduled time of the conference are associated with each other. Remember the database. The mobile store management device 2 determines the product to be mounted on the mobile store 1 based on the analysis result of analyzing the product content and the purchase time stored by each employee stored in the purchase history database.

The storage unit 22 stores the product information database. The product information database includes product information of each product sold at the mobile store 1. The product information is, for example, a product name, a product price, a product expiration date or an expiration date, and the like. Further, the product information may include an appearance image showing the appearance of the product.

The storage unit 22 stores the employee schedule database. The employee schedule database includes the scheduled time of the meeting to be attended and the participation information indicating whether or not to attend the meeting from the meeting room.

The storage unit 22 stores map data indicating the positions of offices, conference rooms, and passages provided in the building. The map data is given, for example, as link data in which a node which is a branch point of a route set in a building and each node are defined as a link. The link data includes a link ID (identifier) unique to the link, a link length, position information of a node indicating a start point and an end point of the link, angle (direction) data, a passage width, a passage type (flooring, etc.) and the like.

The storage unit 22 stores the map data in association with the travel quality information. The travel quality information includes, for example, the presence or absence of a step and the ease of travel of the mobile store 1. The storage unit 22 may store the location information acquired from the mobile store 1 in association with the travel quality information. The storage unit 22 may store outdoor map information as map data so that the mobile store 1 can move outdoors and move to a plurality of buildings.

The storage unit 22 stores a conference room reservation database that stores conference reservation information. The conference reservation information includes the reserved time when the conference room where the conference is held is reserved and the location of the conference room where the conference is held. The reserved time of the conference room indicates the period from the scheduled start time indicating the scheduled time when the conference is scheduled to start to the scheduled end time indicating the scheduled time when the conference is scheduled to end. The position of the conference room indicates the position of the conference room on the map data. Further, the conference room number may be indicated as the location of the conference room. In this case, the map data is stored in association with the position of the conference room and the number of the conference room. The conference reservation information includes the participant identification information for identifying the employee who participates in the conference and the number of participants who participate in the conference as the information of the participants who participate in the conference. The number of participants includes the number of participating employees, which is the number of employees participating in the conference, and the number of visitors, which is the number of people visiting the conference room from the outside.

The control unit 23 is a calculation resource including a processor such as a CPU. The control unit 23 realizes a function as an operation monitoring unit that monitors the operation of the mobile store 1 by executing the program stored in the storage unit 22.

The operation monitoring unit acquires various information from the mobile store 1. The information acquired by the operation monitoring unit from the mobile store 1 is, for example, position information indicating the current position of the mobile store 1, communication quality information indicating the communication quality of wireless communication, status information indicating the state of the mobile store 1, and mobile store 1. The captured image captured by the mobile store 1 and the sound collection information collected by the mobile store 1. The operation monitoring unit stores various acquired information in the storage unit 22 in association with the mobile store identification information that identifies the mobile store 1.

The operation monitoring unit monitors the operation of the mobile store 1 based on various information acquired at 1-second intervals, for example. The operation monitoring unit determines whether or not a failure has occurred in the mobile store 1 based on the various acquired information. Then, when a failure occurs in the mobile store 1, the operation monitoring unit notifies the alarm information indicating that the failure has occurred in the mobile store 1. The notification destination of the alarm information is a terminal used by the system observer who monitors the mobile store management system S.

By executing the program stored in the storage unit 22, the control unit 23 realizes functions as a reservation information acquisition unit 231, a route determination unit 232, a movement timing determination unit 233, a route notification unit 234, and a product selection unit 235. do.

The reservation information acquisition unit 231 acquires the reservation information of the conference. For example, the reservation information acquisition unit 231 acquires the reservation time of the conference and the position of the conference room included in the reservation information. The reservation information acquisition unit 231 acquires reservation information every time the conference room reservation database is updated. Further, the reservation information acquisition unit 231 may acquire the added reservation information when new reservation information is added to the conference room reservation database.

The reservation information acquisition unit 231 may acquire information about the participants participating in the conference included in the reservation information. For example, the reservation information acquisition unit 231 acquires the participant identification information for identifying the conference participant who participates in the conference as the information about the participant who participates in the conference. Further, when the reservation information includes the number of participants, the reservation information acquisition unit 231 acquires the number of participants. Specifically, the reservation information acquisition unit 231 indicates the number of participating employees, which is included in the reservation information as the number of participants, indicating the number of employees participating in the conference, and the number of visitors indicating the number of non-employees participating in the conference. Get the number and.

The reservation information acquisition unit 231 acquires the visitor identification information for identifying the visitor who entered the building where the conference room is provided. For example, the reservation information acquisition unit 231 acquires the visitor identification information of the user who has entered the building from the entrance / exit management device that manages the entrance / exit of the user to the building. The entrance / exit management device is, for example, a server, and is connected to an entrance / exit determination device for determining entry / exit to / from a user's building. The entrance / exit determination device determines, for example, the entry / exit of each user into the building by reading the information stored in the IC card. Further, the entrance / exit management device may include a camera that captures the user's face, and may determine the entrance / exit of the user by identifying the user's face. When the user leaves the building, the reservation information acquisition unit 231 can acquire the visitor identification information of the user who has left the building in the same manner as when the user enters the building.

The route determination unit 232 determines the travel route through which the mobile store 1 passes from the location of the mobile store 1 to the position of the conference room indicated by the reservation information. For example, the route determination unit 232 acquires the current position of the mobile store 1 from the mobile store 1 via the communication unit 21, and sets the acquired current position of the mobile store 1 as the location. The route determination unit 232 determines a movement route with the location as the starting point and the location of the conference room as the destination. The position of the destination conference room is, for example, the side of the door of the conference room, but it may be in the aisle adjacent to the conference room or in the conference room.

The route determination unit 232 sequentially calculates the cost of the link that is the route from the node that is the branch point of the route set in the building to the next node (hereinafter referred to as "link cost"), and from the location to the destination. Determine the travel route that minimizes the link cost to the location of a conference room. A known technique can be used for the search algorithm of the movement route in the route determination unit 232. For example, the Dijkstra method, the A * algorithm, the genetic algorithm, or the like can be applied to the movement route search algorithm.

FIG. 4 is a diagram for explaining a movement route. FIG. 4 is a diagram schematically showing a part of a building in which the mobile store 1 sells products. The nodes N1 and N2 indicated by the black circles in FIG. 4 indicate the positions of the nodes which are the branch points of the routes set in the building. Further, the departure place D indicated by the white circle in FIG. 4 is the location of the acquired mobile store 1. The departure place D is, for example, a place where an inventory of products to be mounted on the mobile store 1 and a charging facility of the mobile store 1 are provided. The destination A indicated by the white circle in FIG. 4 is the position of the conference room set as the destination. The links R1 to R3 shown by the broken lines in FIG. 4 indicate links between the nodes.

The route determination unit 232 determines the movement route from the departure point D to the destination A. In the example of FIG. 4, the route determination unit 232 determines a movement route from the departure point D to the destination A via the node N1 and the node N2. Specifically, the route determination unit 232 determines a movement route through the link R1, the link R2, and the link R3.

The route determination unit 232 identifies the local participants who will participate in the meeting from the meeting room installed in the building among the employees who participate in the meeting, and the meeting room where the specified local participants participate in the meeting is held. Determine the travel route to the position. For example, the route determination unit 232 identifies a person who has entered the building in which the conference room is installed, and identifies the person as a local participant who participates in the conference from the conference room. Specifically, the route determination unit 232 identifies the participants in the conference of the participant identification information that matches the visitor identification information as the local participants.

The routing unit 232 may identify local participants from the employee schedule database. For example, the route determination unit 232 refers to the employee schedule database and identifies an employee whose meeting is scheduled at a time overlapping with the reservation time indicated by the reservation information as a local participant employee. For example, when the reservation time of the meeting is from 13:00 to 14:00, the route determination unit 232 identifies the employee whose meeting is scheduled from 13:00 to 14:00 in the employee schedule as a meeting participant employee. Of the identified conference participants, the route determination department 232 selects the conference participants whose participation information in the employee schedule indicates that they will participate in the conference from the conference room as local participants who participate in the conference from the conference room. Identify.

If the local participating employee can be identified, the route determination unit 232 sets the moving route starting from the location of the mobile store 1 and the location of the conference room where the specified local participating employee participates as the destination. decide. If the local participating employee cannot be identified, the route determination unit 232 determines that there is no local participating employee participating in the meeting from the conference room, and determines the moving route for the mobile store 1 to move to the conference room where there is no local participating employee. do not do. By doing so, the route determination unit 232 can prevent the mobile store 1 from moving to a place where there are no local participating employees and no user to purchase the product.

The route determination unit 232 sets a movement route in which the communication quality of the wireless communication of the mobile store 1 is as good as possible. For example, the route determination unit 232 determines a movement route having higher communication quality than the case of passing through another route by referring to the quality distribution information associated with the position on the map data and the communication quality at the position. .. Specifically, the route determination unit 232 identifies the communication quality of each link with reference to the quality distribution information, and weights the link so that the link cost of the link having poor communication quality of wireless communication becomes small. By doing so, it is possible to prevent the routing unit 232 and the wireless communication from becoming unstable. As a result, it is possible to suppress that the operation monitoring of the mobile store 1 cannot be performed or the purchase process cannot be performed.

The movement timing determination unit 233 determines the movement timing at which the moving store 1 moves to the conference room along the moving route based on the reservation time indicated by the reservation information. For example, the movement timing determination unit 233 determines the movement timing so that the moving store 1 moves to the position of the conference room indicated by the reservation information before the scheduled start time of the meeting determined by the reservation time indicated by the reservation information. Specifically, the movement timing determination unit 233 determines the movement start time of the mobile store 1 so that the mobile store 1 can stand by at the position of the conference room from a predetermined time before the scheduled start time of the meeting. The predetermined time is a time determined based on the time estimated to be required to purchase the product.

More specifically, the movement timing determination unit 233 determines as the movement start time the time before the scheduled start time, which is the sum of the time required for the moving store 1 to move through the moving route and the predetermined time. do. As an example, when the moving store 1 takes 5 minutes to move along the moving route, the moving timing determination unit 233 starts the meeting from a predetermined time (for example, 10 minutes) before the scheduled start time (13:00) of the meeting. The movement start time is determined to be 12:45 so that the moving store 1 can stand by at the position of the room.

Further, the movement timing determination unit 233 determines the movement timing so that the moving store moves to the position of the conference room indicated by the reservation information before the scheduled end time of the meeting determined by the reservation time indicated by the reservation information. The movement timing determination unit 233 determines the movement start time of the mobile store 1 so that the mobile store 1 can wait at the position of the conference room from a predetermined time before the scheduled end time of the conference.

The move timing determination unit 233 determines the move timing to move to the position of the meeting room where the meeting in which the local participants participate is held. Specifically, the movement timing determination unit 233 determines the meeting before the scheduled start time or the scheduled end time of the meeting, which is determined by the reserved time of the meeting room where the meeting in which the local participants participate, is held. The moving timing at which the moving store 1 can move to the position of the room is determined. The movement timing determination unit 233 does not determine the movement timing when it is determined that there are no local participating employees and the movement route is not determined.

The route notification unit 234 notifies the mobile store 1 of the movement route determined by the route determination unit 232 and the movement timing determined by the movement timing determination unit 233. For example, the route notification unit 234 notifies the movement route and the movement timing by the time when the movement start time determined by the movement timing determination unit 233 is reached. Specifically, the route notification unit 234 notifies the moving store 1 of the moving route and the moving start time when the moving route and the moving start time are determined.

The product selection unit 235 selects a product to be mounted on the mobile store 1. For example, the product selection unit 235 selects a product that is highly likely to be purchased by a local participant as a product to be mounted on the mobile store 1. Specifically, the product selection unit 235 identifies the attributes of the local participating employees by referring to the personal information database, and loads the products that are highly likely to be purchased by the local participating employees based on the identified attributes in the mobile store 1. Select as a product to do. In this case, the route determination unit 232 is a conference room in which a meeting is held in which a local participant who has a high probability of purchasing the selected product from the location of the mobile store 1 loaded with the product selected by the product selection unit 235 participates. Determine the travel route to the position. By doing so, the route determination unit 232 makes the mobile store 1 equipped with the products that the local participating employees want to purchase stand by at the position of the conference room, so that the products installed in the mobile store 1 are purchased. You can increase the probability of

The product selection unit 235 selects products with a high probability of being purchased before and after the meeting based on the scheduled time of the meeting. For example, the product selection unit 235 refers to the purchase history database and selects a product whose purchase time is included in a predetermined time zone corresponding to the scheduled time of the meeting as a product with a high probability of being purchased before and after the meeting. The predetermined time zone is, for example, morning (8:00 to 12:00), afternoon (12:00 to 15:00), evening (15:00 to 17:00), or night (17:00 to 20:00). The product selection unit 235 selects a product whose purchase time is included in a time zone in which at least a part of the scheduled meeting time overlaps. For example, when the scheduled meeting time is from 13:00 to 14:00, the product selection unit 235 identifies the product included in the time zone of the product purchase time (12:00 to 15:00) from the purchase history database. Select the specified product as a product that is likely to be purchased before and after the meeting.

The product selection unit 235 selects different products before and after the start of the meeting. For example, the product selection unit 235 refers to the purchase history database and selects products that are likely to be purchased before the meeting before the meeting starts. Specifically, the product selection unit 235 selects a product purchased in a time zone including the scheduled start time of the meeting as a product with a high probability of being purchased before the meeting. As an example, if the scheduled start time of the meeting is 13:00, the product selection unit 235 will use the products purchased before the meeting (for example, among the products whose purchase time is included in the afternoon (12:00 to 15:00)). Canned coffee) is selected as a product that is likely to be purchased before the meeting. Then, the route notification unit 234 determines the movement timing so that the mobile store 1 equipped with the product determined to be purchased before the meeting is likely to move to the meeting room before the scheduled start time of the meeting. do. By doing so, the probability that the product will be purchased before the meeting is held can be increased.

In addition, the product selection unit 235 selects products that are likely to be purchased after the meeting before the end of the meeting. Specifically, the product selection unit 235 selects a product purchased after the meeting among the products purchased in the time zone including the scheduled end time of the meeting as a product with a high probability of being purchased after the meeting. As an example, when the scheduled end time of the meeting is 17:00, the product selection unit 235 classifies the products purchased after the meeting (for example, light meals) among the products purchased in the evening (15:00 to 17:00). Select the rice balls, delicatessen bread, etc.) as products that are likely to be purchased after the meeting. Then, the route notification unit 234 determines the movement timing so that the mobile store 1 equipped with the product determined to be purchased after the meeting is likely to move to the meeting room before the scheduled end time of the meeting. .. By doing so, the probability that the product will be purchased after the meeting is over can be increased.

The product selection unit 235 may change the number of products to be loaded in the mobile store 1 according to the number of local participants, which is the number of people participating in the conference. For example, the product selection unit 235 specifies the number of local participants who participate in the conference from the field, and increases or decreases the number of products according to the number of the specified local participants. Specifically, first, the product selection unit 235 specifies the number of locally participating employees who participate in the meeting from the meeting room among the number of participating employees included in the reservation information. Next, the product selection unit 235 identifies the number of visitors included in the reservation information. Then, the product selection unit 235 increases the number of products to be loaded in the mobile store 1 as the sum of the number of locally participating employees and the number of visitors is larger. By doing so, for example, in a meeting in which many people participate, it is possible to reduce the possibility that the product is sold out, so that it is possible to suppress the loss of purchasing opportunities.

[Flow of processing executed by mobile store management device 2]
FIG. 5 is a flowchart showing an example of the flow of processing executed by the mobile store management device 2. First, the reservation information acquisition unit 231 acquires the conference reservation information from the conference room reservation database (step S1). For example, the reservation information acquisition unit 231 acquires the added reservation information when new reservation information is added to the conference room reservation database.

The route determination unit 232 acquires the location of the mobile store 1 (step S2). For example, the route determination unit 232 acquires the current position of the mobile store 1 acquired by the mobile store 1 as the location of the mobile store 1 via the communication unit 21.

When the route determination unit 232 acquires the location of the mobile store 1, it determines the travel route from the acquired location to the conference room (step S3). Specifically, the route determination unit 232 determines a movement route with the location as the starting point and the conference room as the destination.

The movement timing determination unit 233 determines the movement timing at which the movement store 1 moves to the conference room along the movement route determined by the route determination unit 232 based on the reservation time indicated by the reservation information (step S4). For example, the route determination unit 232 determines the movement start time so that the moving store 1 moves to the position of the conference room before the scheduled start time of the conference. Further, the route determination unit 232 may determine the movement start time so that the moving store 1 moves to the position of the conference room before the scheduled end time of the conference.

The route notification unit 234 notifies the mobile store 1 of the movement route determined by the route determination unit 232 and the movement timing determined by the movement timing determination unit 233 (step S5). For example, when the movement route and the movement timing are determined, the route notification unit 234 notifies the mobile store 1 of the determined movement route and the movement timing.

(Modification 1)
The mobile store management device 2 may manage a plurality of mobile stores 1. In this case, the mobile store management device 2 determines the movement route and the movement timing of each of the plurality of mobile stores 1, and notifies each of the plurality of mobile stores 1 of the determined movement route and the movement timing.

(Modification 2)
The mobile store 1 may have a part of the functions of the mobile store management device 2, or may have all the functions of the mobile store management device 2. When the mobile store 1 has all the functions of the mobile store management device 2, the mobile store 1 determines the movement route and the movement timing by itself, and autonomously travels in the building.

[Effect of mobile store management system S]
As described above, the mobile store management device 2 determines the travel route through which the mobile store 1 passes from the location of the mobile store 1 to the position of the conference room reserved for use, and the reservation time when the conference room is reserved. Based on the above, the movement timing at which the moving store 1 moves to the conference room is determined. By operating the mobile store management device 2 in this way, the mobile store 1 can autonomously travel along the movement route and move to the conference room at a time shortly before the start of the conference. As a result, the user U who visits the conference room to hold the conference can purchase the product from the mobile store 1 waiting in the conference room. As described above, the mobile store management system S moves the mobile store to a place where it is easy for the user to purchase the product at the timing when the user can easily purchase the product, so that the burden on the user U when purchasing the product can be reduced.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist. be. For example, all or part of the device can be functionally or physically distributed / integrated in any unit. Also included in the embodiments of the present invention are new embodiments resulting from any combination of the plurality of embodiments. The effect of the new embodiment produced by the combination has the effect of the original embodiment together.

1 Mobile store 10 Wireless communication unit 11 Position acquisition unit 12 Imaging unit 13 Sound collection unit 14 Product mounting unit 15 Traveling unit 16 Storage unit 17 Control unit 171 Route acquisition unit 172 Operation control unit 173 Purchased user identification unit 174 Purchased product identification unit 175 Output control unit 18 Output unit 2 Mobile store management device 21 Communication unit 22 Storage unit 23 Control unit 231 Reservation information acquisition unit 232 Route determination unit 233 Movement timing determination unit 234 Route notification unit 235 Product selection unit

Claims (12)

A reservation information acquisition unit that acquires reservation information indicating the reservation time when the conference room is reserved and the position of the conference room, and the reservation information acquisition unit.
A route determination unit that determines a travel route through which the mobile store passes from the location of the mobile store that autonomously travels and sells products to the position of the conference room indicated by the reservation information.
A movement timing determination unit that determines a movement timing for the moving store to move to the conference room based on the reservation time indicated by the reservation information.
A mobile store management device equipped with. The movement timing determination unit moves to the position of the conference room indicated by the reservation information before at least one of the scheduled start time and the scheduled end time of the conference determined by the reservation time indicated by the reservation information. Determines the movement timing so that
The mobile store management device according to claim 1. The reservation information includes the participant identification information for identifying the conference participant who participates in the conference.
The reservation information acquisition unit acquires the participant identification information included in the reservation information and the visitor identification information for identifying the visitors who have entered the building where the conference room is provided.
The route determination unit identifies the meeting participants of the participant identification information that matches the visitor identification information as the local participants who participate in the meeting from the meeting room, and the meeting in which the identified local participants participate. Determining the travel route to the location of the conference room to be held,
The mobile store management device according to claim 1 or 2. The routing unit refers to an employee schedule database that stores an employee's schedule including the scheduled time of the meeting and the participation information indicating whether or not to participate in the meeting from the meeting room, and the reservation indicated by the reservation information. The employee whose meeting is scheduled at the time overlapping with the time and whose participation information indicates that he / she will participate in the meeting from the meeting room is specified as a local participant who participates in the meeting from the meeting room. Determine the travel route to the location of the conference room where the conference in which the local participants participate is held.
The mobile store management device according to any one of claims 1 to 3. The movement timing determination unit determines the movement timing at which the mobile store moves to the position of the conference room based on the reservation time of the conference room where the conference in which the local participating employee participates is held.
The mobile store management device according to claim 3 or 4. As a product to be installed in the mobile store, the attribute of the local participating employee is specified by referring to the employee attribute database that stores the employee in association with the attribute of the employee, and the local participation is based on the specified attribute. It also has a product selection department that selects products that are likely to be purchased by employees.
The route determination unit is in the conference room where a meeting is held in which the local participating employees who are highly likely to purchase the selected product from the location of the mobile store loaded with the product selected by the product selection unit are held. Determine the travel route to the position,
The mobile store management device according to any one of claims 3 to 5. Refer to the purchase history database that stores the products purchased before the meeting and the products purchased after the meeting, select the products that are likely to be purchased before the meeting before the meeting starts, and select the products after the meeting. It also has a product selection unit that selects products that are likely to be purchased before the end of the meeting.
The movement timing determination unit
The movement timing is determined so that the mobile store equipped with the product with a high probability of being purchased before the conference moves to the conference room before the scheduled start time of the conference determined by the reservation time indicated by the reservation information.
The movement timing is determined so that the mobile store equipped with the product with high probability of being purchased after the conference moves to the conference room before the scheduled end time of the conference determined by the reservation time indicated by the reservation information.
The mobile store management device according to any one of claims 1 to 6. The reservation information includes the number of participating employees indicating the number of employees participating in the conference and the number of visitors indicating the number of non-employees participating in the conference.
The product selection unit specifies the number of locally participating employees who participate in the meeting from the meeting room among the number of participating employees included in the reservation information, and the number of the specified local participating employees and the number of visitors. Based on the above, the number of local participants participating in the conference is specified from the field, and the larger the number of the specified local participants, the larger the number of products to be installed in the mobile store.
The mobile store management device according to claim 6 or 7. A route notification unit for notifying the mobile store of the travel route determined by the route determination unit is further provided.
The mobile store management device according to any one of claims 1 to 8. The product mounting unit on which the product is mounted and the product mounting unit
The traveling unit that runs the mobile store and
A travel control unit that causes the mobile store to travel along the travel route by controlling the travel unit.
Further prepare,
The mobile store management device according to any one of claims 1 to 9. The purchased product identification unit that identifies the product taken out from the product mounting unit, and the purchased product identification unit.
A purchasing user specifying unit that identifies a purchasing user who has taken out the taken out product specified by the purchased product specifying unit, and a purchasing user specifying unit.
The purchased product information indicating the extracted product specified by the purchased product specifying unit is associated with the purchasing user information indicating the purchasing user specified by the purchasing user specifying unit, and the extracted product is settled. A transmission control unit that transmits to an external device,
Further prepare,
The mobile store management device according to claim 10. It is equipped with a mobile store that autonomously travels along an aisle in a predetermined area to sell products and a mobile store management device that manages the mobile store.
The mobile store management device is
An information acquisition unit that acquires reservation information indicating the reserved time for a conference room and the location of the conference room, and an information acquisition unit.
A route determination unit that determines a travel route through which the mobile store passes from the location of the mobile store that autonomously travels and sells products to the position of the conference room indicated by the reservation information.
A movement timing determination unit that determines a movement timing for the moving store to move to the conference room based on the reservation time indicated by the reservation information.
A movement information notification unit that notifies the movement store of movement information including the movement route determined by the route determination unit and the movement timing determined by the movement timing determination unit.
Equipped with
The mobile store is
The product mounting unit on which the product is mounted and the product mounting unit
A traveling unit for traveling the mobile store and
A movement information acquisition unit that acquires movement information including the movement route and the movement timing from the movement store management device, and
When the movement timing is reached, the travel control unit that causes the mobile store to travel to the conference room along the travel route by controlling the travel unit.
Mobile store management system with.

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