JP2022070437A - Medical interview system, method for medical interview, and medical interview program - Google Patents

Abstract

To provide a medical interview system, a method for a medical interview, and a medical interview program that can determine the timing of inputting to a medial interview sheet.SOLUTION: The present invention relates to a medical interview system for doing a medical interview with a medical interview sheet displayed on a screen of a terminal device of a patient who made an appointment for a medical facility. The medical interview system includes: an appointment unit for acquiring appointment information for making an appointment for a medical facility; and a medical interview unit for performing a medical interview to acquire medical interview information as answers to the medical interview sheet and determining the timing of performing a medical interview on the basis of the appointment information (a primary medical interview classification) acquired by the appointment unit.SELECTED DRAWING: Figure 4

Description

The present invention relates to a medical examination system, a medical examination method, and a medical examination program.

Conventionally, a medical examination reservation system has been proposed in which a patient can make a medical examination reservation via a communication network using a terminal device such as a personal computer, a smartphone, or a tablet in order to receive medical treatment at a medical institution (for example,). See Patent Document 1). The patient can make a medical appointment by using the medical examination reservation system, and can also input predetermined information into the questionnaire displayed on the terminal device. In addition, when the visit date approaches, an email prompting the patient to confirm the reservation (hereinafter referred to as the reservation confirmation email) is automatically sent to the patient, and the patient is sent to the site where the URL is described in the reservation confirmation email and the questionnaire is entered. A guiding system has also been proposed. On the medical institution side, a questionnaire in which predetermined information is input by the patient in advance is displayed on the terminal device of the examination room so that the doctor can refer to it at the time of medical examination.

Japanese Unexamined Patent Publication No. 2012-079002

However, in the conventional example, the predetermined information input to the questionnaire is not the information on the day of the examination but the time when the examination is reserved or the reservation confirmation email is received. Therefore, the predetermined information entered in the questionnaire may not be highly accurate information for the doctor performing the examination. In addition, depending on the symptom that the patient wishes to see, it may be possible to perform a more accurate examination by conducting a plurality of interviews and observing the progress. Therefore, there is a demand for a system that can determine the timing of input to the questionnaire.

The present invention has been made in view of the above circumstances, and it is an exemplary subject to provide a medical examination system, a medical examination method, and a medical examination program capable of determining the timing of input to a medical examination form.

In order to solve the above-mentioned problems, the present invention has the following configurations.
This is a medical inquiry system that displays a questionnaire screen on a terminal device owned by a patient who has reserved a medical examination at a medical institution.
Acquisition means for acquiring reservation information regarding appointments for medical examinations at the medical institution, and
The medical examination means for conducting the medical examination in order to obtain the medical examination information which is the answer to the medical examination form, and
Based on the reservation information acquired by the acquisition means, a determination means for determining the timing of conducting the inquiry by the inquiry means and a determination means.
A medical examination system.

Further objects or other features of the invention will be manifested by preferred embodiments described below with reference to the accompanying drawings.

According to the present invention, it is possible to provide a medical examination system, a medical examination method, and a medical examination program capable of determining the timing of input to a medical examination sheet.

Block diagram showing a medical examination system of an embodiment A diagram showing an example of (a) reservation information of an embodiment, and (b) a diagram showing the types of questionnaires and the contents of each questionnaire. A flowchart illustrating a process of determining the timing of transmitting the questionnaire of the embodiment and a process of selecting a predetermined questionnaire from the questionnaire. (A) A diagram showing an example in which reservation information is classified into four groups, and (b) a diagram showing a relationship between the classified group and a questionnaire to be selected and a timing for transmitting the questionnaire.

<Embodiment>
[Interview system]
FIG. 1 is a block diagram showing a medical examination system of the present embodiment. The medical examination system 1 has a server 100, and the server 100 is connected to the terminal devices 200, 200a, 200b ..., 400, 400a, 400b ... By wire or wirelessly via the communication network 300. Here, the terminal device 200 is owned by the patient A, the terminal device 200a is owned by the patient B, and the terminal device 200b is owned by the patient C, both of which have the same configuration. Further, the terminal device 400 is installed in the examination room A of a predetermined medical institution, the terminal device 400a is installed in the examination room B of the predetermined medical institution, and the terminal device 400b is installed in the examination room C of the predetermined medical institution. It is installed in, and both have the same configuration. Therefore, in the following description, the terminal device 200 owned by the patient A and the terminal device 400 installed in the examination room A will be described. The communication network 300 includes a known communication network such as the Internet or a local network.

The server 100 may be possessed by each medical institution, or may be possessed by a reservation / interview institution or the like that provides a reservation / inquiry service to a plurality of medical institutions. Further, the terminal devices 400, 400a, 400b ... may be installed in the examination room of the same medical institution, may be installed in the examination room of a different medical institution, and may be installed not only in the examination room but also in the reception room. It may be installed in the office or the secretariat. Further, the terminal devices 400, 400a, 400b ... May be remote terminals or the like used for online medical treatment or the like.

The server 100 has a reservation unit 110, a reservation database 112, a patient database 114, an inquiry unit 120, and an inquiry database 122. The reservation unit 110 transmits information on a screen (hereinafter referred to as a reservation screen) for reserving medical treatment at a medical institution (not shown) to a terminal device 200 connected via a communication network 300. Further, the reservation unit 110 receives information for reserving medical treatment (hereinafter referred to as reservation information) input using the reservation screen from the terminal device 200 connected via the communication network 300. The reservation unit 110 stores the received reservation information in the reservation database 112, and creates new information in the patient database 114 based on the reservation information (in the case of a first visit) or updates the information (in the case of a return visit). The reservation unit 110 functions as an acquisition means for acquiring reservation information for making a reservation for a medical institution. Further, the reservation unit 110 transmits the reservation information to the inquiry unit 120.

The medical examination unit 120 determines the timing of interviewing the patient A based on the reservation information received from the reservation unit 110. The determination of the timing of the medical examination includes changing the timing of the medical examination by the medical examination unit 120 according to the reservation information. Further, the medical examination unit 120 selects a predetermined medical examination sheet from a plurality of medical examination forms prepared in advance based on the reservation information. In other words, the medical examination unit 120 determines the content of the medical examination sheet based on the reservation information. At the timing of the medical examination, the medical examination unit 120 transmits information on the screen (hereinafter referred to as the medical examination screen) of the selected medical examination sheet (specifically, a question group having a plurality of questions) to the terminal device 200. The medical examination unit 120 transmits, for example, an e-mail or the like containing the URL of the medical examination sheet to the terminal device 200 of the patient. The medical examination unit 120 receives from the terminal device 200 the information of the answer to the medical examination form input using the medical examination screen (hereinafter referred to as the medical examination information). The medical examination unit 120 functions as a medical examination means for conducting a medical examination in order to acquire the medical examination information. The medical examination unit 120 stores the received medical examination information in the medical examination database 122. Further, the medical examination unit 120 can send the medical examination information to the reservation unit 110, and the reservation unit 110 can update the patient database 114 based on the medical examination information.

The reservation unit 110 and the inquiry unit 120 are realized by controlling, for example, a CPU (not shown) of the server 100. It is assumed that the CPU controls the server 100 while using the RAM (not shown) as a work area according to various programs and the like stored in the ROM (not shown). Further, the server 100 has a known function capable of connecting to the communication network 300.

The reservation database 112 is a database for storing information for identifying patient A (hereinafter referred to as identification information) in association with reservation information. The patient database 114 is a database for storing information about patient A (hereinafter referred to as patient information). The medical examination database 122 is a database for storing the identification information of the patient A, a plurality of questions (questions) for the patient A, and a plurality of answers to each question in association with each other. The reservation database 112, the patient database 114, and the medical examination database 122 are constructed in, for example, a large-capacity storage device. In addition, the personal information of the patient shall be protected by known techniques.

The terminal device 200 possessed by the patient A has a display unit 210 for displaying a reservation screen and a medical examination screen, and an input unit 220 for inputting reservation information and medical examination information. The terminal device 200 is, for example, a personal computer, a smartphone, a tablet terminal, or the like. Further, the terminal device 200 has a known function that can be connected to the communication network 300. The display unit 210 is, for example, a screen of a liquid crystal display, a tablet terminal, or the like. The input unit 220 is, for example, a keyboard, a mouse, a touch panel of a tablet terminal, a microphone, or the like.

The terminal device 400 included in the examination room A is a terminal installed in the examination room of a predetermined medical institution and operated by a medical worker such as a doctor or a nurse. The terminal device 400 includes a display unit 410 that displays various information stored in the reservation database 112 and / or the patient database 114 of the server 100, the medical examination information stored in the medical examination database 122, and the patient's examination results. It has an input unit 420 for inputting examination results and the like. The terminal device 400 is, for example, a personal computer or the like, but may be a smartphone, a tablet terminal or the like. Further, the terminal device 400 has a known function that can be connected to the communication network 300. The display unit 410 is, for example, a screen of a liquid crystal display, a tablet terminal, or the like. The input unit 420 is, for example, a keyboard, a mouse, a touch panel of a tablet terminal, a microphone, or the like. On the medical institution side, the terminal device 400 can be used to manage patient reservations and questionnaires. Further, on the medical institution side, the terminal device 400 can be used to perform processing such as marking a highly urgent appointment after the patient's interview.

[Reservation information]
The reservation information received by the reservation unit 110 from the terminal device 200 will be described. The reservation unit 110 displays a reservation screen for causing the patient to input reservation information on the display unit 210 of the terminal device 200. On the reservation screen, known input forms such as patient information, information about the medical institution to be reserved, a text box for inputting simple symptoms, a pull-down menu, an option button, a radio button, etc. are arranged together with a label.

Here, the patient information includes the patient's name, date of birth, gender, contact information such as a telephone number, and the like. The patient information may include an identification number for identifying the patient described on the medical examination ticket or the like, for example, a medical record number, in the case of a patient who is revisited. In the case of a patient who is first seen, a new identification number may be issued after separately registering information about the patient before proceeding to input the reservation information, and then the patient may be guided to input the reservation information. .. Here, the identification number for identifying the patient includes a number consisting of numbers, alphabets, symbols, and the like.

Information about the medical institution to be reserved includes information such as the name of the medical institution to be reserved, the department to be reserved, the name of the doctor who wants to receive medical treatment if desired, the date and time when the medical examination is desired, and whether the patient is first or revisited. The simple symptom may be freely input by the patient in a text box or the like, or may be selected from a plurality of preset symptoms by a pull-down menu or the like. Further, the reservation information may include a part having pain or discomfort. It should be noted that, in the reservation information, the input items for a part having a simple symptom, pain, or discomfort can be regarded as a primary medical examination even if it is a simple medical examination.

FIG. 2A shows reservation information and a specific example. In the reservation information of FIG. 2 (a), for example, the patient's name (patient Taro, etc.), the patient's date of birth (January 1, 1998, etc.), the patient's gender (male, etc.), and the patient's contact information ( 03-xxxxxx-phone number such as xxxxxx), medical institution to reserve (○○ general hospital, etc.), clinical department to reserve (ophthalmology, etc.), desired consultation date (December 20, 2nd year of Reiwa, etc.), first consultation Or re-examination (first examination, etc.), symptom (something seems to fly), etc.

[Information stored in the patient database]
The patient database 114 stores the patient information obtained from the appointment information. The patient database 114 may store information such as medical examination results, test results, and medications by past doctors, and may include so-called electronic medical records.

[Interview sheet]
The contents of the questionnaire to be displayed on the display unit 210 of the terminal device 200 by the medical examination unit 120 will be described. The questionnaire is a document consisting of a plurality of questions about the patient's mental and physical condition, medical history, presence or absence of allergies, etc. at the time of inputting the questionnaire, and is an electronic document in this embodiment. .. When the simple symptom included in the reservation information is called the primary medical examination, the medical examination using the questionnaire can be said to be the secondary medical examination. The display unit 210 of the terminal device 200 owned by the patient displays a medical examination screen composed of a plurality of questions transmitted from the medical examination unit 120. The patient inputs each answer to the plurality of questions displayed on the display unit 210 of the terminal device 200 by using the input unit 220 of the terminal device 200.

In the present embodiment, the medical examination unit 120 changes the contents of the medical examination sheet displayed on the medical examination screen based on the reservation information. In other words, the medical examination unit 120 selects a predetermined medical examination sheet from a plurality of medical examination forms prepared in advance based on the reservation information. Therefore, in the present embodiment, a plurality of questionnaires are prepared in advance. The plurality of questionnaires may be stored in the medical examination database 122, or may be stored in another storage unit (not shown) of the server. Here, the plurality of questionnaires prepared in advance are, for example, questionnaire A, questionnaire B, questionnaire C, questionnaire D, and questionnaire E.

FIG. 2B is a table showing the types of questionnaires and the contents of each questionnaire. Questionnaire A is a questionnaire including a normal question group sent to a patient who answered "first visit" in the appointment information (first visit / normal version). Questionnaire B is a questionnaire including a normal question group sent to a patient who answered "re-examination" in the appointment information (re-examination / normal version). Questionnaire C is a questionnaire containing a detailed question group for obtaining more detailed information than a normal question group, which is sent to a patient who answered "re-examination" in the appointment information (re-examination /). Detailed version). Questionnaire D is a questionnaire containing a group of questions for determining the degree of urgency (hereinafter referred to as urgency) sent to a patient who answered "re-examination" in the reservation information (re-examination / Urgency diagnosis version). Questionnaire E is a questionnaire including a group of questions for determining the degree of urgency, which is sent to a patient who answered "first visit" in the appointment information (first visit / urgency diagnosis version). For example, in the case of the patient of FIG. 2A, since it is the “first medical examination”, the medical examination unit 120 selects the medical examination sheet A or the medical examination sheet E.

The specific question content of each questionnaire is according to the reservation information, for example, the desired clinical department, symptom, and the like. For example, in the case of the patient shown in the specific example shown in FIG. It has become. The same applies to patients who wish to see other clinical departments, and the contents of the questionnaire are known, so explanations will be omitted. Here, the content of the question in the normal version is, for example, to confirm the start time of fever and the body temperature when the symptom of fever is selected in the primary medical examination of pediatrics. As for the contents of the detailed version of the question, for example, when selecting the exacerbation of fever in the primary interview, the presence or absence of red eye and the color of the lips (for example, suspicion of Kawasaki disease) regarding the symptoms of fever as well as the symptoms other than fever. ) And the presence or absence of convulsions (eg, suspected encephalopathy). In the question of the urgency diagnosis version, for example, when bloody stool is selected in the primary interview, it is like confirming whether it is strawberry jam-like (for example, suspected intussusception).

[Flow of appointment and interview]
Here, the flow of appointments and interviews will be briefly explained. The patient connects to the server 100 via the communication network 300 using the terminal device 200. The reservation unit 110 of the server 100 causes the display unit 210 of the patient terminal device 200 to display the reservation screen via the communication network 300. The patient inputs the reservation information using the input unit 220 while looking at the reservation screen displayed on the display unit 210 of the terminal device 200, and the terminal device 200 transmits the reservation information to the server 100 via the communication network 300. The reservation unit 110 of the server 100 stores the received reservation information in the reservation database 112 and / or the patient database 114, and transmits the reservation information to the inquiry unit 120.

The medical examination unit 120 determines the timing of transmitting the medical examination sheet based on the reservation information, and selects a predetermined medical examination form from the medical examination forms A to E. When it is time to send the medical examination sheet, the medical examination unit 120 transmits the information on the medical examination screen of the predetermined medical examination form selected to the terminal device 200 of the patient. The patient inputs the medical examination information using the input unit 220 while looking at the medical examination screen displayed on the display unit 210 of the terminal device 200, and the terminal device 200 transmits the medical examination information to the server 100 via the communication network 300. The medical examination unit 120 of the server 100 stores the received medical examination information in the medical examination database 122.

[Processing for determining the timing of sending the questionnaire and processing for selecting the questionnaire]
FIG. 3 is a flowchart illustrating a process of determining a timing for transmitting a medical examination sheet after the medical examination unit 120 receives reservation information from the reservation unit 110, and selecting a predetermined medical examination sheet from the medical examination sheets A to E. Is. When the reservation unit 110 receives the reservation information, the inquiry unit 120 performs the processes after step 510 (hereinafter referred to as S).

In S510, the inquiry unit 120 acquires reservation information from the reservation unit 110. In S512, the inquiry unit 120 indicates that the day when the patient inputs the reservation information based on the reservation information (hereinafter referred to as the reservation input date) is X days or more before the day when the patient wants to see a medical institution (hereinafter referred to as the desired consultation date). For example, it is determined whether or not it is 6 days or more ago. If the inquiry unit 120 determines in S512 that it is X days or more, the process proceeds to S514, and if it determines that it is not X days or more, the process proceeds to S528.

In S514, the inquiry unit 120 determines whether or not the patient is the first medical examination based on the reservation information. If the inquiry unit 120 determines in S514 that it is the first medical examination, the process proceeds to S516, and if it is determined that it is not the first medical examination (it is a re-examination), the process proceeds to S522. In S516, the inquiry unit 120 determines whether or not the symptom is mild based on the reservation information. If the inquiry unit 120 determines in S516 that the symptom is mild, the process proceeds to S518, and if it determines that the symptom is not mild (heavy), the process proceeds to S520.

In S518, the inquiry unit 120 selects the inquiry form A, determines the timing of transmitting the inquiry form A to the patient on the day before the desired examination date, and proceeds to the process in S542. In S520, the medical examination unit 120 selects the medical examination sheet E, determines the timing of transmitting the medical examination sheet E to the patient on the appointment input date, that is, immediately, and proceeds to the process in S542.

In S522, the inquiry unit 120 determines whether or not the progress is poor or worsened based on the reservation information. If the inquiry unit 120 determines in S522 that it corresponds to poor progress or deterioration, it proceeds to S524 and does not correspond to poor progress or deterioration (corresponds to good progress or no change). If it is determined, the process proceeds to S526. In S524, the medical examination unit 120 selects the medical examination sheet D, determines the timing of transmitting the medical examination sheet D to the patient on the appointment input date, that is, immediately, and proceeds to the process in S542. In S526, the inquiry unit 120 selects the inquiry form B, determines the timing of transmitting the inquiry form B to the patient on the day before the desired examination date, and proceeds to the process in S542.

In S528, the inquiry unit 120 determines whether or not the appointment input date is Y days before the desired consultation date, for example, 2 to 5 days before the appointment information. If the inquiry unit 120 determines in S528 that it is Y days before, the process proceeds to S530, and if it is determined that it is not Y days ago, for example, the current day or one day before (the day before), the process proceeds to S532. In S530, the inquiry unit 120 determines whether or not the patient is the first medical examination based on the reservation information. If the inquiry unit 120 determines in S530 that it is the first medical examination, the process proceeds to S518, and if it is determined that the medical examination is not the first medical examination, the process proceeds to S522.

In S532, the inquiry unit 120 determines whether or not the patient is the first visit based on the appointment information. If the inquiry unit 120 determines in S532 that it is the first medical examination, the process proceeds to S534, and if it is determined that the medical examination is not the first medical examination, the process proceeds to S536. In S534, the medical examination unit 120 selects the medical examination sheet A, determines the timing of transmitting the medical examination sheet A to the patient on the appointment input date, that is, immediately, and proceeds to the process in S542.

In S536, the inquiry unit 120 determines whether or not it corresponds to poor progress, deterioration, or the like, based on the reservation information. If the inquiry unit 120 determines in S536 that it corresponds to poor progress or deterioration, it proceeds to S538 and does not correspond to poor progress or deterioration (corresponds to good progress or no change). If it is determined, the process proceeds to S540. In S538, the medical examination unit 120 selects the medical examination sheet C, determines the timing of transmitting the medical examination sheet C to the patient on the appointment input date, that is, immediately, and proceeds to the process in S542. In S540, the medical examination unit 120 selects the medical examination sheet B, determines the timing of transmitting the medical examination sheet B to the patient on the appointment input date, that is, immediately, and proceeds to the process in S542. In S542, the medical examination unit 120 transmits the selected medical examination form to the patient's terminal device 200 at the determined timing, and ends the process. In this way, the medical examination unit 120 functions as a determination means for determining the timing of conducting the medical examination based on the reservation information.

If the medical examination unit 120 cannot receive the medical examination information from the patient's terminal device 200 even after waiting for a predetermined time after transmitting the medical examination form to the patient's terminal device 200, the medical examination unit 120 provides information prompting the input of the medical examination form. It may be transmitted to the patient's terminal device 200. For example, if the patient does not input the questionnaire by the day before the desired medical examination date, the medical examination unit 120 may send an e-mail prompting the patient to input the questionnaire on the desired medical examination date to the patient's terminal device 200 in advance. The patient's terminal device 200 may be set to display the interview screen again. In addition, if the medical examination unit 120 cannot receive the medical examination information from the patient when it is determined that the urgency is high in the determination of the transmission timing of the medical examination sheet described above (when it is determined to be immediate), the medical examination unit 120 can receive the medical examination information during the reservation input date. You may want to send an e-mail prompting you to fill out the questionnaire or redisplay the interview screen.

[Relationship between primary medical examination classification and reservation input date]
FIG. 4A is a table showing an example in which reservation information, in other words, information obtained in the primary medical examination is classified into, for example, four groups for ophthalmology. Those classified into a plurality of groups based on the reservation information are hereinafter referred to as primary interview classification. The inquiry unit 120 classifies a large number of symptoms into, for example, four groups for determining the timing of sending the questionnaire and selecting the questionnaire. For example, in the interview unit 120, the patient who wishes to see an ophthalmologist is the first visit, and in the case of symptoms such as redness, itching, rheumatism, swelling, dry eye, and hay fever, the first visit indicates that the symptoms are mild. Classify into.

The interview unit 120 classifies the patient who wishes to see an ophthalmologist into group B, which indicates that the patient who wishes to see an ophthalmologist is a serious symptom at the first visit if the symptom is that something flies, the field of vision is narrowed, or the patient looks hazy at the first visit. do. The interview unit 120 classifies the patient who wishes to see an ophthalmologist into group C, which indicates that the patient who wishes to see an ophthalmologist has no change in the symptom and the progress is good, and the patient has a good progress or no change in the re-examination. The interview unit 120 classifies the patient who wishes to see an ophthalmologist into group D, which indicates that the patient who wishes to see an ophthalmologist has a re-examination and has symptoms such as worsening of symptoms and poor progress. The classification in FIG. 4A is an example, and the number of classifications and the method of classification are not limited to this.

FIG. 4B is a table showing the relationship between the group classified in FIG. 4A based on the reservation information and the selected questionnaire and the timing of transmitting the questionnaire. FIG. 4B shows the primary interview classification in the first column, the case where the reservation input date is from the current day to 1 day before in the second column, and the reservation input date is 2 to 5 days before in the third column. A certain case is shown, and a case where the reservation input date is 6 days or more before is shown in the 4th column. For example, in the case of the patient shown in FIG. 2A, the interview unit 120 classifies this patient into group B based on the reservation information that something appears to fly at the first medical examination. The medical examination unit 120 selects the medical examination sheet A or the medical examination sheet E based on the reservation information, specifically, the reservation input date, and determines the transmission timing of the selected medical examination sheet.

Further, the medical examination unit 120 may transmit the medical examination sheet a plurality of times, for example, when there is a margin of several days from the reservation input date to the desired medical examination date. When the questionnaire is transmitted a plurality of times between the reservation input date and the desired consultation date, the inquiry unit 120 may transmit the same questionnaire or different questionnaires. For example, in the flowchart of FIG. 3, in the processing of S518, S520, S524, and S526, the inquiry unit 120 sets a plurality of selection and transmission timings of the inquiry form to be transmitted from the reservation input date to the desired examination date. That is, the schedule for sending the questionnaire is set. The medical examination unit 120 transmits the medical examination sheet set in the terminal device 200 of the patient according to the set schedule. As a result, it is possible to obtain answers to a plurality of questionnaires and to observe the progress of the patient's medical condition.

As described above, according to the present embodiment, it is possible to provide a medical examination system, a medical examination method, and a medical examination program capable of determining the timing of input to the medical examination form.

Although the preferred embodiments of the present invention have been described above, the present invention is not limited to these, and various modifications and changes can be made within the scope of the gist thereof.

For example, in the above-described embodiment, the medical examination unit 120 selects a predetermined medical examination sheet from a plurality of medical examination forms prepared in advance based on the reservation information, but the present invention is not limited to this. For example, at the timing when the medical examination unit 120 composed of artificial intelligence or the like receives the reservation information, one questionnaire may be created from a plurality of questions each time based on the reservation information.
Further, in the above-described embodiment, the timing of the medical examination and the selection of the medical examination sheet are determined based on the reservation information, but the present invention is not limited to this. For example, the timing of the medical examination may be determined or the questionnaire may be selected based on the information of the electronic medical record stored in the patient database 114. In this case, for example, the medical examination unit 120 composed of artificial intelligence or the like selects or creates a medical examination sheet based on the result of learning from the information stored in the patient database 114 and / or the reservation database 112, and determines the timing of the medical examination. You may go.
In addition, the medical examination unit 120 has a patient terminal from the reservation unit 110 so as to prompt the patient to come to the hospital earlier than the desired medical examination date, for example, when the medical examination result determines that the urgency is high, based on the result of the medical examination sheet. The device 200 may be notified to that effect.
Further, in the above-described embodiment, the reservation unit 110 and the medical examination unit 120 have been described separately, but the present invention is not limited to this. The reservation unit 110 may perform a part or all of the functions of the inquiry unit 120, or the inquiry unit 120 may perform a part or all of the functions of the reservation unit 110.

The present invention includes the following gist.
(Purpose 1)
The medical examination system of the present invention is
This is a medical inquiry system that displays a questionnaire screen on a terminal device owned by a patient who has reserved a medical examination at a medical institution.
Acquisition means for acquiring reservation information regarding appointments for medical examinations at the medical institution, and
The medical examination means for conducting the medical examination in order to obtain the medical examination information which is the answer to the medical examination form, and
Based on the reservation information acquired by the acquisition means, a determination means for determining the timing of conducting the inquiry by the inquiry means and a determination means.
To prepare for.
(Purpose 2)
The reservation information may include the day when the medical institution wishes to see the doctor, the department where the doctor wants to see the doctor, the first visit or the return visit, and the symptoms of the patient.
(Purpose 3)
The determination means may determine the content of the questionnaire based on the reservation information.
(Purpose 4)
The determination means may determine the timing of conducting the interview based on the date when the reservation information is acquired by the acquisition means and the date when the medical institution wishes to receive a medical examination.
(Purpose 5)
The determination means may determine the number of times the inquiry is conducted by the inquiry means based on the reservation information.
(Purpose 6)
The determination means may determine the number of times the interview is conducted based on the date when the reservation information is acquired by the acquisition means and the date when the medical institution wishes to receive a medical examination.
(Purpose 7)
The inquiry method of the present invention is
This is a method of interviewing patients by displaying the screen of the questionnaire on the terminal device of the patient who has reserved the consultation at the medical institution.
The acquisition process for acquiring reservation information regarding appointments for medical examinations at the medical institution, and
The medical examination process in which the medical examination is performed in order to obtain the medical examination information that is the answer to the medical examination form, and
Based on the reservation information acquired in the acquisition process, a change step of changing the timing of conducting the inquiry in the inquiry process, and a change step of changing the timing of conducting the inquiry in the inquiry process.
To prepare for.
(Purpose 8)
The medical examination program of the present invention
This is a medical inquiry program that displays a questionnaire screen on a terminal device owned by a patient who has reserved a medical examination at a medical institution.
Computer,
Acquisition means for acquiring reservation information regarding appointments for medical examinations at the medical institution, and
The medical examination means for conducting the medical examination in order to obtain the medical examination information which is the answer to the medical examination form, and
Based on the reservation information acquired by the acquisition means, a determination means for determining the timing of conducting the inquiry by the inquiry means and a determination means.
To make it work.

1 Questionnaire system 100 Server 110 Reservation unit 112 Reservation database 114 Patient database 120 Questionnaire unit 122 Questionnaire database 200, 200a, 200b Terminal device 210 Display unit 220 Input unit 300 Communication network 400, 400a, 400b Terminal device

Claims (8)

This is a medical inquiry system that displays a questionnaire screen on a terminal device owned by a patient who has reserved a medical examination at a medical institution.
Acquisition means for acquiring reservation information regarding appointments for medical examinations at the medical institution, and
The medical examination means for conducting the medical examination in order to obtain the medical examination information which is the answer to the medical examination form, and
Based on the reservation information acquired by the acquisition means, a determination means for determining the timing of conducting the inquiry by the inquiry means and a determination means.
A medical examination system. The inquiry system according to claim 1, wherein the reservation information includes information on a day when the medical institution wishes to see a doctor, information on a clinical department wishing to see a doctor, information on a first visit or a return visit, and information on a patient's symptom. .. The medical examination system according to claim 2, wherein the determination means determines the content of the medical examination sheet based on the reservation information. The second or third aspect of the present invention, wherein the determination means determines the timing of conducting the interview based on the date when the reservation information is acquired by the acquisition means and the date when the medical institution wishes to receive a medical examination. Interview system. The medical examination system according to any one of claims 2 to 4, wherein the determination means determines the number of times the medical examination is conducted by the medical examination means based on the reservation information. The medical examination system according to claim 5, wherein the determination means determines the number of times the medical examination is conducted based on the day when the reservation information is acquired by the acquisition means and the day when the medical institution wishes to receive a medical examination. This is a method of interviewing patients by displaying the screen of the questionnaire on the terminal device of the patient who has reserved the consultation at the medical institution.
The acquisition process for acquiring reservation information regarding appointments for medical examinations at the medical institution, and
The medical examination process in which the medical examination is performed in order to obtain the medical examination information that is the answer to the medical examination form, and
Based on the reservation information acquired in the acquisition step, a determination step of determining the timing of conducting the inquiry in the inquiry step, and a determination step of determining the timing of conducting the inquiry in the inquiry step.
A medical examination method. This is a medical inquiry program that displays a questionnaire screen on a terminal device owned by a patient who has reserved a medical examination at a medical institution.
Computer,
Acquisition means for acquiring reservation information regarding appointments for medical examinations at the medical institution, and
The medical examination means for conducting the medical examination in order to obtain the medical examination information which is the answer to the medical examination form, and
Based on the reservation information acquired by the acquisition means, a determination means for determining the timing of conducting the inquiry by the inquiry means and a determination means.
A medical examination program to make it work.

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