JP2022068649A - Information management system, information management method and program - Google Patents

Abstract

To provide a technology of make a proposition on QOL using various kinds of information.SOLUTION: An information management system comprises an acquisition unit that acquires biometric information about customer's living body and living information about customer's life, and an output unit that outputs the biometric information and living information acquired by the acquisition unit in association with individual recognition information of a customer.SELECTED DRAWING: Figure 12

Description

The present invention relates to an information management system, an information management method, and a program.

As a technique for making proposals for maintaining or improving the quality of life of consumers (hereinafter referred to as "QOL"), for example, Patent Document 1 describes problems that may occur from the present to the future. The technology to introduce experts to the elderly is disclosed while making people aware of it.

Japanese Patent No. 6635569

The QOL of consumers is influenced by various factors such as information on the health of consumers and information on housing and living, but there was no technology to make proposals on QOL using these various information.

In view of the above circumstances, it is an object of the present invention to provide a technique linked to a proposal regarding maintenance and improvement of QOL by using various information.

One aspect of the present invention is an acquisition unit that acquires biological information about a customer's living body and living information about a customer's life, and the biological information and living information acquired by the acquisition unit as individual recognition information of the customer. It is an information management system including an output unit that outputs in association with each other.

In one aspect of the present invention, in the information management system, the biometric information is information regarding at least one of the customer's fact recognition ability and the customer's motor function.

One aspect of the present invention is the information management system, which analyzes based on the combination of the biometric information and the living information acquired by the acquisition unit to maintain the quality of life of the customer or the life of the customer. The output unit includes an analysis unit for deriving the proposal information for improving the quality of the above, and the output unit outputs the proposal information derived by the analysis unit.

One aspect of the present invention is the information management system, wherein the analysis unit obtains information for improving the quality of life of the customer based on the customer's fact recognition ability and the customer's motor function. Derived as proposal information.

One aspect of the present invention is the information management system, and the analysis unit derives the degree of independence and the degree of long-term care as the proposed information as information for improving the quality of life of the customer.

One aspect of the present invention is the information management system, in which the biometric information newly acquired by the acquisition unit and the living information, or the proposed information newly derived by the analysis unit can be compared. It is provided with a comparison unit that outputs a comparison result comparing data items.

One aspect of the present invention is the information management system, wherein the proposed information relates to information about air conditioning in a room where the customer lives, and equipment or services that assist the customer's life in the living space. Includes information, information about the customer's health improvement, information about the customer's inheritance, information about the customer's assets, or information about the customer's care.

One aspect of the present invention is the information management system, and the living information includes living space information regarding a living space in which the customer lives, or living space information indicating an idea about the customer's way of life.

One aspect of the present invention is a program for making a computer function as an information management system.

One aspect of the present invention is an acquisition step in which a computer acquires biological information regarding a customer's living body and living information regarding a customer's living, and a computer obtains biological information and living information acquired in the acquisition step. It is an information management method including an output stage for outputting in association with the individual recognition information of the customer.

INDUSTRIAL APPLICABILITY According to the present invention, it becomes possible to provide a technique linked to a proposal regarding maintenance and improvement of QOL by using various information.

It is a figure which shows roughly the device configuration and the usage environment of the information management system in the embodiment. It is a functional block diagram which shows the functional composition of a terminal. It is a figure which shows typically the flow of information such as a proposal information. It is a figure which shows the database. It is a figure which shows the content of the information contained in the biological information and living information. It is a figure which shows the data item which belongs to the degree of independence and the degree of care in the biometric information. It is a figure which shows the data item belonging to a motor function. It is a figure which shows the data item belonging to a living space. It is a figure which shows the data item which belongs to the way of living. It is a figure which shows the data content of the analysis database. It is a figure which shows the data content of the analysis database. It is a figure which shows an example of an input screen. It is a figure which shows an example of a living body / living information. It is a figure which shows an example of the proposal information. It is a flowchart which shows the process flow of an information management system.

FIG. 1 is a diagram schematically showing a device configuration and a usage environment of the information management system 10 in the embodiment. The customer in the embodiment is assumed to be a so-called senior generation or middle generation individual. In the information management system 10, the biological information about the living body of the customer and the living information about the living of the customer are input to the terminal 100 by the advisor who receives the consultation from the customer. The terminal 100 that has acquired the biometric information and the living information performs analysis using the database 200 based on the combination of the acquired biometric information and the living information, and the quality of life of the customer (hereinafter referred to as "QOL"). Derived and output the proposal information to improve. The advisor makes a proposal to the customer based on the output proposal information.

In addition, the information management system 10 outputs biological / living information that summarizes biological information and living information. Since the biological information and the living information have been different information in the past, it is possible to provide information that leads to a proposal for maintenance and improvement of QOL by using various information by putting them together.

Further, the information management system 10 outputs a comparison result comparing the history information described later with the newly input information and the like.

The database 200 is stored in a cloud, a database server, or the like. Details of biometric information, living information, and database 200 will be described later.

FIG. 2 is a functional block diagram showing a functional configuration of the terminal 100. The terminal 100 includes a CPU (Central Processing Unit), a memory, an auxiliary storage device, and the like connected by a bus, and by executing an information management program, the communication unit 110, the input unit 111, the display unit 112, and the control unit 120 are combined. Functions as a device to be equipped.

The communication unit 110 performs communication for acquiring information from the database 200. The input unit 111 is configured by using an input device such as a touch panel, a mouse, and a keyboard. The input unit 111 may be an interface for connecting the input device to the terminal 100. In this case, the input unit 111 generates input data (for example, instruction information indicating an instruction to the terminal 100) from the input signal input in the input device, and inputs the input data to the terminal 100.

The display unit 112 is an output device such as a CRT (Cathode Ray Tube) display, a liquid crystal display, and an organic EL (Electro Luminescence) display. The display unit 112 may be an interface for connecting the output device to the terminal 100. In this case, the display unit 112 generates a video signal from the video data and outputs the video signal to the video output device connected to the display unit 112.

All or part of each function of the communication unit 110 and the control unit 120 is realized by using hardware such as ASIC (Application Specific Integrated Circuit), PLD (Programmable Logic Device), and FPGA (Field Programmable Gate Array). May be done. The information management program may be recorded on a computer-readable recording medium. The computer-readable recording medium is, for example, a flexible disk, a magneto-optical disk, a portable medium such as a ROM or a CD-ROM, or a storage device such as a hard disk built in a computer system. The information management program may be transmitted via a telecommunication line.

The control unit 120 in FIG. 2 controls the operation of each unit of the terminal 100. The control unit 120 is executed by a device including, for example, a processor such as a CPU and a RAM. By executing the information management program, the control unit 120 functions as a display control unit 121, an information acquisition unit 122, an analysis unit 123, a timing generation unit 124, and a comparison unit 125.

The display control unit 121 controls the entire screen displayed on the display unit 112. The information acquisition unit 122 acquires biometric information and living information by acquiring information from the database 200 or acquiring information input by the input unit 111. The analysis unit 123 performs analysis using the database 200 based on the combination of the acquired biological information and living information, and derives proposal information for improving the QOL of the customer. The derived proposal information is output to the display unit 112 by, for example, the display control unit 121, or is output as a printed matter by a printer (not shown).

The timing generation unit 124 generates the timing at which the analysis unit 123 derives the proposed information. Examples of the timing include regular timing such as once a year, timing when new living information is input, and timing when instructions from the advisor are input. The comparison unit 125 compares the history information described later with the newly input information and the like.

FIG. 3 is a diagram schematically showing the flow of information such as proposal information. First, biological information and living information are input. The analysis unit 123 analyzes using the database 200 based on the combination of the biological information and the living information at the timing generated by the timing generation unit 124, derives the proposal information for improving the QOL of the customer, and proposes. Information is output.

The comparison unit 125 can compare the newly acquired biometric information and the living information, or the newly derived proposal information when there is the proposal information output in the past, the past biometric information and the living information. Outputs the comparison result comparing various data items.

The living body / living information output unit 126 collects the living body information and the living information, and outputs the living body / living information in which the living body information and the living information are associated with the customer number of the customer.

The output proposal information, living body / living information, and comparison results are provided to the customer, the customer's family such as the customer's child, and the care manager in charge of the customer through the advisor.

FIG. 4 is a diagram showing the database 200. The database 200 includes an application acquisition database 200A, a building database 200B, an interview observation database 200C, a proposal history database 200D, and an analysis database 200E. The database 200 is provided for each customer and is stored in association with a customer number (individual recognition information) that uniquely indicates the customer.

The application acquisition database 200A is a database that stores information automatically obtained by a device that acquires various information about a living body such as a wearable device attached to a customer and a device related to air conditioning and locking. Since the application acquisition database 200A is acquired by an application that acquires information from various devices, it is aggregated by the server that controls the application and recorded as the application acquisition database 200A.

The building database 200B is a database that stores information about a building or the like in which a customer resides. The interview observation database 200C is a database that stores information obtained by an advisor interviewing a customer or observing a customer or a residence. The proposal history database 200D is a database that stores the proposal information output in the past, and the biological information and living information at that time. The analysis database 200E is a database used by the analysis unit 123 when performing analysis based on a combination of biological information and living information.

FIG. 5 is a diagram showing biological information and living information. As shown in FIG. 5, the biometric information is information on the degree of independence and care of the customer, and the motor function of the customer. Living information is information showing the living space in which the customer lives (hard aspects such as floor plans) and the living style of the customer (soft aspects such as the customer's way of life (including the customer's thinking about the living space)). .. Information on how customers live is also referred to as lifestyle information.

Hereinafter, these specific data items will be described with reference to FIGS. 5 to 9. In FIGS. 5 to 9, "A", "B", and "C" described corresponding to each data item indicate a database in which the data of the data item is stored. Specifically, "A" indicates the application acquisition database 200A, "B" indicates the building database 200B, and "C" indicates the interview observation database 200C.

FIG. 6 is a diagram showing an example of data items belonging to the degree of independence and the degree of long-term care in biometric information. Data items belonging to the degree of independence / long-term care are certification for long-term care, current medical history, hospital visit, medical history, medication / supplement, height / weight, blood type, exercise / movement / movement check, thermal sensation, and sleep status. .. FIG. 7 is a diagram showing an example of data items belonging to motor function in biological information. Data items belonging to motor function are walking speed (speed per minute), number of steps, nutritional management, and cognitive function.

FIG. 8 is a diagram showing an example of data items belonging to the living space in the living information. The data items belonging to the living space are building type (residential only, combined with apartment, apartment only), floor plan, age, heat insulation performance, bathroom specifications (conventional, unit bath), presence or absence of steps (indoor, outdoor), renovation history , Security service usage, living environment simulation results (sunshine, sunlight, ventilation, daylighting, heating and cooling), furniture layout, home appliances / equipment status, indoor / outdoor cleanup status, housing renovation status, owned real estate (living, living) (Not), the value of real estate owned (road prices, etc.), financial assets (banks, securities, insurance), and the status of trust / will implementation.

FIG. 9 is a diagram showing an example of data items belonging to the way of living in the living information. Data items that belong to the way of life include family members living together (relationship, age, occupation, grade, etc.), family members living separately (relationship, age, occupation, grade, etc.), pets, long-term care insurance service usage status (day service, home-visit care, short stay, etc.) ), Relationship with care manager, Satisfaction with long-term care service, frequency of going out / going out, friendship, interaction with neighbors, daily housework implementation status, exercise habits, health anxiety, hobbies, fun and favorite things, entertainment, grooming・ Interest / actual condition of care, long-term care experience, average schedule for one week, temperature / humidity / illuminance, key lock status, intention for future housing, intention for inheritance, other temperature / humidity / illuminance, and key lock status.

10A and 10B are diagrams showing an example of the data contents of the analysis database 200E. The analysis database 200E is composed of a combination of input information and proposal information corresponding to the combination. FIG. 10A shows 1 example of an indoor environment proposal and 10 examples of a living environment proposal, and FIG. 10B shows 3 examples of health-related proposals, 4 examples of long-term care-related proposals, and 2 examples of financial-related proposals. Has been done.

First, an example of an indoor environment proposal and an example of a living environment proposal will be described with reference to FIG. 10A. As an example of indoor environment proposal, the analysis unit 123 has a combination of input information of biological information (heat sensation (dull, not good at cooling)) and living space information (living environment simulation (solar radiation, ventilation, heating / cooling)). In the case of, "To prevent heat stroke, operate the air conditioner a little earlier than the time when it gets hot due to the summer sun. Make a proposal to stay cool without having to stay cool "is derived as proposal information. In this way, as the proposal information, it is possible to provide information regarding air conditioning in the room where the customer lives.

As an example of a living environment proposal, the analysis unit 123 says that if the combination of input information is living space information (entrance key is non-double lock) and living information (forgot to close the key), "remote control double lock installation". "Proposal" is derived as proposal information. In this way, as the proposal information, it is possible to provide information on the equipment that assists the life of the customer in the living space.

As an example of a living environment proposal, the analysis unit 123 finds that the combination of input information is biological information (current medical history (knee pain), outpatient status (orthopedic surgery)) and living space information (there is a staircase on the entrance porch). Derives "Proposal for installing a handrail on the entrance porch" as proposal information. In this way, as the proposal information, it is possible to provide information on the equipment that assists the life of the customer in the living space.

As an example of a living environment proposal, the analysis unit 123 said, "Proposal of heat insulation reform" when the combination of input information is living space information (deterioration of heat insulation performance) and living method information (large change in bathroom temperature and humidity). Is derived as proposal information. In this way, as the proposal information, it is possible to provide information on the equipment that assists the life of the customer in the living space.

As an example of a living environment proposal, the analysis unit 123 finds that when the combination of input information is biometric information (walking speed (decreasing tendency)) and living space information (floor plan information (LDK on the 1st floor, private room on the 2nd floor)). "Proposal of reform that can live only on the first floor" is derived as proposal information. In this way, as the proposal information, it is possible to provide information on the equipment that assists the life of the customer in the living space.

As an example of a living environment proposal, the analysis unit 123 finds that when the combination of input information is biometric information (walking speed (decreasing tendency)) and living space information (floor plan information (LDK on the 1st floor, private room on the 2nd floor)). "Proposal of reform that can live only on the first floor" is derived as proposal information. In this way, as the proposal information, it is possible to provide information on the equipment that assists the life of the customer in the living space.

As an example of a living environment proposal, the analysis unit 123 complains that the combination of input information is biological information (walking speed (decreasing tendency), cognitive function (decreasing tendency)) and living information (only elderly people are anxious about living). In the case of), "Proposal for relocation (Satakasumi / Elderly Housing with Care) and use of long-term care insurance service" is derived as proposal information. In this way, it is possible to provide information on the care of the customer as the proposal information.

As an example of a living environment proposal, the analysis unit 123 has a combination of input information such as biological information ((walking speed (decreasing tendency), cognitive function (decreasing tendency)), living space information (with assets), and living information (living style information). In the case of land utilization / inheritance intention, with separated family), "proposal of inheritance measures for the future of the whole family" is derived as proposal information. In this way, information on customer inheritance is derived as proposal information. Further, the analysis unit 123 can also make a proposal by combining three types of information: biological information, living space information, and living style information.

As an example of a living environment proposal, the analysis unit 123 finds that when the combination of input information is living space information (having land other than home) and living information (separate family information (with a house purchase plan)). , "Proposal of housing for children using idle land" is derived as proposal information. In this way, information about the customer's assets can be provided as the proposal information.

As an example of a living environment proposal, the analysis unit 123 said, "Pruning of garden trees" when the combination of input information is living space information (there is a garden) and living information (the garden is becoming unmaintainable).・ Proposal of weeding service ”is derived as proposal information. In this way, as the proposal information, it is possible to provide information on a service that assists the life of the customer in the living space.

As an example of a living environment proposal, the analysis unit 123 has a combination of input information of biological information (sickness), living space information (the road in front of the house is sloping), and living information (when it snows). If you are having trouble shoveling snow), derive "Proposal for snow shoveling service" as proposal information. In this way, as the proposal information, it is possible to provide information on a service that assists the life of the customer in the living space.

As an example of a living environment proposal, the analysis unit 123 has a combination of input information of biological information (bad knees, walking speed (decreasing tendency)) and living information (floor-standing luggage in the corridor, and there is a risk of falling. ), The "proposal of cleanup service" is derived as the proposal information. In this way, as the proposal information, it is possible to provide information on a service that assists the life of the customer in the living space.

Next, using FIG. 10B, a health-related proposal example, a long-term care-related proposal example, and a financial-related proposal example, an indoor environment proposal example will be described. As an example of health-related proposals, the analysis unit 123 has a combination of input information of biological information (initial cognitive impairment), living information (living together family information (living alone), and separate family information (parents are worried, there is a need to watch over). In the case of))), the "suggestion of the other party / watching" is derived as the proposal information. In this way, as the proposal information, it is possible to provide information on a service that assists the life of the customer in the living space.

As an example of health-related proposals, the analysis unit 123 said, "Proposal of cooking service" when the combination of input information is biological information (nutrition status (small food intake)) and living information (meal preparation is complete). Is derived as proposal information. In this way, as the proposal information, it is possible to provide information on a service that assists the life of the customer in the living space.

As an example of health-related proposals, the analysis unit 123 finds that the combination of input information is biological information (walking speed (decreasing tendency), number of steps (decreasing tendency)) and living information (increasingly staying at home). "Proposal of gymnastics that can be done indoors" is derived as proposal information. In this way, it is possible to provide information on improving the health of the customer as the proposal information.

As an example of a long-term care-related proposal, the analysis unit 123 has a combination of biometric information (because of illness, the body is ill and cannot move as expected) and living information (application for long-term care certification is required). In the case of (cannot rely on a child living separately), "proposal for follow-up of long-term care certification application" is derived as proposal information. In this way, it is possible to provide information on the care of the customer as the proposal information.

As an example of a long-term care-related proposal, the analysis unit 123 finds that the combination of input information is biometric information (before the age of 80) and living information (healthy now but uncertain about the future, wanting long-term care information in the area where he lives). , "Proposal for providing regional information" is derived as proposal information. In this way, it is possible to provide information on the care of the customer as the proposal information.

As an example of a long-term care-related proposal, the analysis unit 123 has a combination of input information of biological information (walking speed (decreasing tendency), sleep status (not sleeping well)) and living information (long-distance care for super-aged parents). In the case of), "proposal of respite care" is derived as proposal information. In this way, it is possible to provide information on improving the health of the customer as the proposal information.

As an example of a long-term care-related proposal, the analysis unit 123 has a combination of biometric information (needs long-term care 2), living information (family information living together (wants to travel with a friend, but gives up), and necessary long-term care insurance). If the service is insufficient (short stay), the "second opinion proposal" is derived as the proposal information. In this way, it is possible to provide information on the care of the customer as the proposal information.

As an example of a financial proposal, the analysis unit 123 has a combination of input information of living space information (building type (detached house, apartment)) and living information (owned real estate (owned and owned one house / apartment)). In the case of real estate (road price information), financial assets (owning multiple banks / securities)), "proposals for inheritance plans and inheritance measures" are derived as proposal information. Information on inheritance can be provided. In financial information, "owning multiple banks / securities" means that you own multiple bank deposits, postal savings, securities, and so on.

As an example of a financial proposal, the analysis unit 123 has a combination of input information such as living space information (building type (detached house, apartment)), living information (monthly income (pension, rental income), financial assets (bank)).・ In the case of (owning multiple securities)), “proposal of future-oriented money plan (monthly flow and stock plan)” is derived as proposal information. In this way, information about the asset can be provided as the proposal information.

As described above, the information management system 10 can derive and output information linked to the proposal of QOL by using various information such as biological information and living information. In addition, both proposals are proposals for maintaining the customer's QOL or improving the customer's quality of life.

Next, an input screen for biological information and living information will be described. FIG. 11 is a diagram showing an example of an input screen. The input screen is displayed on the display unit 112. The input screen is provided with an input field for each data item of biological information and living information. The advisor selects the relevant item with a radio button or check box, or inputs it in a text box. For example, in the case of "long-term care", if the long-term care is certified, the advisor selects the "long-term care certified" radio button and inputs the certification month and the level of long-term care required in the text box. In addition, an input field for the degree of independence in daily life is provided as information on the ability to recognize matters. The daily life independence degree input field is provided with a field for inputting the degree of independence in daily life and a field for inputting no problem if there is no problem.

On the other hand, the information acquired by the device is automatically displayed. For example, the "walking speed" and "number of steps" acquired by the device are automatically displayed.

In the input screen shown in FIG. 11, the information input by the advisor is stored in the database 200.

FIG. 12 is a diagram showing an example of living body / living information. The living body / living information can be displayed or printed on the display unit 112. The living body / living information is output by associating the living body information and the living information with the customer number of the customer. Specifically, as shown in FIG. 12, the information input by the advisor and the information acquired by the device are collected, and the biological information and the living information are output.

By outputting the biological information and the living information together as in the living body / living information shown in FIG. 12, the advisor can collectively view various information in a bird's-eye view. The information management system 10 can provide information linked to a proposal regarding maintenance and improvement of QOL.

FIG. 13 is a diagram showing an example of the proposed information. As described above, the proposed information can be displayed or printed on the display unit 112. The proposed information is information obtained by the analysis unit 123 performing analysis based on the combination of the biological information and the living information, and deriving the proposed information for maintaining the quality of life of the customer or improving the quality of life of the customer. Further, the proposal information is output in association with the customer number of the customer.

As shown in FIG. 13, the proposal information is displayed separately for each item such as "house-related information" and "health-related information". Then, the proposal information is shown for each item. Since the advisor can give advice to the customer by referring to the output proposal information, even a new adviser can provide accurate advice to the customer.

It should be noted that information indicating the customer's affair recognition ability may be input, and the analysis unit 123 may derive the degree of independence and the care degree as proposal information based on the customer's affair recognition ability and the customer's motor function. ..

Next, the processing flow of the information management system 10 will be described. FIG. 14 is a flowchart showing a processing flow of the information management system 10. The timing generation unit 124 determines whether or not the analysis timing has arrived (step S101). When the analysis timing has arrived (step S101: YES), the timing generation unit 124 notifies the analysis unit 123 that the analysis timing has arrived (step S102).

The analysis unit 123 notified that the analysis timing has arrived acquires biometric information from the database 200 (step S103) and acquires living information (step S104). Based on the combination of the acquired biometric information and the data items of the living information, it is determined whether or not there is the corresponding proposed information in the analysis database 200E (step S105). If there is no proposal information corresponding to the combination (step S105: NO), the analysis unit 123 proceeds to step S107.

If there is proposal information corresponding to the combination (step S105: YES), the analysis unit 123 records the corresponding proposal information (step S106). The analysis unit 123 determines whether or not the determination as to whether or not there is proposal information corresponding to the combination for all the data items is completed (step S170). If the determination as to whether or not there is the proposal information corresponding to the combination for all the data items is not completed (step S107: NO), the analysis unit 123 again determines the undetermined data items in step S105. ..

When the determination of whether or not there is the proposal information corresponding to the combination for all the data items is completed (step S107: YES), the analysis unit 123 outputs the proposal information recorded in step S106 (step S108). , The proposal information, the biometric information and the living information are recorded in the proposal history database 200D (step S109), and this process is terminated. If there is no proposal information, the proposal information is not output, and the proposal history database 200D records that there was no proposal information in this analysis, as well as biological information and living information. To.

In step S101, when the analysis timing has not arrived (step S101: NO), the comparison unit 125 determines whether or not the comparison timing has arrived (step S110). Here, the comparison timing includes a periodic timing such as once a week, a timing when new living information is input, and a timing when a comparison instruction from the advisor is input. If the comparison timing has not arrived (step S110: NO), the process returns to step S101.

When the comparison timing has arrived (step S110: YES), the comparison unit 125 determines whether or not there is a history in the proposal history database 200D (step S111). If there is no history (step S111: NO), there is no comparison target, so the process returns to step S101. If there is a history (step S111: YES), the comparison unit 125 performs comparison with comparable data items (step S112). Comparable data items include, for example, sleep time and the presence or absence of illness (eg, back pain has disappeared). The comparison unit 125 outputs the comparison result (step S113), and ends this process. The comparison result is output to the display unit 112 by, for example, the display control unit 121, or is output as a printed matter by a printer (not shown).

Since the proposal information is derived when the above-mentioned analysis timing occurs, the analysis timing is also the timing for the advisor to propose to the customer, but for example, the analysis timing may be the timing for performing only the analysis. Then, the timing when the proposal information is output after analysis may be provided as the proposal timing.

In the embodiment described above, for example, even when it is analyzed that a handrail is necessary, if the customer intends to move in the future, it is possible not to output the proposal that the handrail is necessary. That is, if we focus only on the living space (hard side), a handrail is necessary, which is certainly partially optimal, but in this embodiment, we make an overall optimal proposal by considering the soft side as well. be able to.

In addition, information on medical institutions and osteopathic clinics may be accumulated so that more appropriate proposals can be made. Specifically, in the case of low back pain, a proposal such as introducing the osteopathic clinic and the orthopedic surgery with which the osteopathic clinic is linked may be output.

Furthermore, information about the real estate company may be accumulated so that more appropriate proposals can be made. For example, for consultations on land only, we will introduce real estate company A, which has many transactions on land only, and for consultations on land and buildings, real estate companies that have many transactions on land and buildings. You may output a suggestion to introduce B.

Regarding financial assets, information on banks and securities companies may be accumulated, and if it is a consultation on inheritance, a proposal to introduce a bank that has more know-how on inheritance may be output.

Furthermore, you may introduce a proposal that also considers human relationships. For example, "Housing proposal for children using idle land" was mentioned as a proposal candidate, but if the relationship with the child is not good, the proposal may not be output.

The customer in the above-described embodiment is assumed to be an individual of a so-called senior generation or middle generation, but since biometric information and living information can be obtained from any generation, the above embodiment can be referred to as a senior generation or an individual. It may be applied to customers other than the middle generation.

Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and includes designs and the like within a range that does not deviate from the gist of the present invention.

10 ... Information management system, 100 ... Terminal, 110 ... Communication unit, 111 ... Input unit, 112 ... Display unit, 120 ... Control unit, 121 ... Display control unit, 122 ... Information acquisition unit, 123 ... Analysis unit, 124 ... Timing Generation part, 125 ... Comparison part, 200 ... Database, 200A ... App acquisition database, 200B ... Building database, 200C ... Interview observation database, 200D ... Proposal history database, 200E ... Analysis database

Claims (10)

An acquisition unit that acquires biometric information about the customer's living body and living information about the customer's life,
An output unit that outputs biometric information and living information acquired by the acquisition unit in association with the individual recognition information of the customer.
Information management system equipped with. The information management system according to claim 1, wherein the biometric information is information relating to at least one of the customer's ability to recognize the facts and the customer's motor function. An analysis unit that performs analysis based on the combination of the biological information and living information acquired by the acquisition unit and derives proposal information for maintaining the quality of life of the customer or improving the quality of life of the customer. Prepare,
The information management system according to claim 2, wherein the output unit outputs the proposal information derived by the analysis unit. The information management system according to claim 3, wherein the analysis unit derives information for improving the quality of life of the customer as the proposed information based on the customer's fact recognition ability and the customer's motor function. The information management system according to claim 4, wherein the analysis unit derives the degree of independence and the degree of long-term care as the proposed information as information for improving the quality of life of the customer. A claim including a comparison unit that outputs a comparison result comparing comparable data items among the biometric information and living information newly acquired by the acquisition unit or the proposed information newly derived by the analysis unit. The information management system according to any one of claims 3 to 5. The proposed information includes information on air conditioning in the room where the customer lives, information on equipment or services that assist the customer's life in the living space, information on improving the health of the customer, information on inheritance of the customer, and information on the inheritance of the customer. The information management system according to any one of claims 3 to 6, which includes information on assets or information on the care of the customer. The information management system according to any one of claims 1 to 7, wherein the living information includes living space information regarding a living space in which the customer lives, or living style information indicating an idea about the customer's way of life. A program for causing a computer to function as the information management system according to any one of claims 1 to 8. The acquisition stage in which the computer acquires the biological information about the customer's living body and the living information about the customer's life.
An output step in which the computer outputs the biological information and living information acquired in the acquisition step in association with the individual recognition information of the customer.
Information management method.

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