JP2021189578A - Information processing server, information processing system, information processing device, and information processing method for point return option of giving point in accordance with purchase price of specific commodity - Google Patents

Abstract

To provide an information processing server, etc., capable of providing a point return option which is a right to receive a point in accordance with a purchase price of a commodity of a specific manufacturer or brand.SOLUTION: A manufacturer or the like issues a point return option of giving a prescribed point in accordance with a purchase price when a target commodity such as a commodity manufactured by the manufacturer or a commodity of a specific brand of the manufacturer is purchased, and manages a remaining amount of points possessed by a customer by means of a point return option management server. When a customer purchases a commodity, an inquiry about whether the commodity to be purchased is a target commodity and whether a remaining amount of the point return option is sufficient for a point to be given in accordance with a purchase price of the commodity to be purchased is made to the point return option management server. If the remaining amount is sufficient, the prescribed point is given in accordance with the purchase price of the commodity. A limitation for a target company or target shop may be imposed so as to allow only a shop of a specific retail dealer to use the point return option.SELECTED DRAWING: Figure 1

Description

The present invention is an information processing server, an information processing system, an information processing device, and an information processing method for processing information regarding a point back option, which is the right to receive points for the purchase price of a product such as a specific manufacturer or brand. It is about.

As a means for retailers and service providers to retain customers, points can be used to pay for future goods and services for payments when purchasing goods and using services. Point services are widely adopted. Point services are provided to each retailer and service provider, and services provided across multiple operators are also widespread, but all are provided by operators who have direct contact with customers. Is common.

On the other hand, manufacturers who do not have direct contact with customers, for example, who offer products sold by retailers, also continuously purchase their own products or products of their own specific brand. We want to retain customers who are fans of our own brand. However, unlike retailers, it is difficult to have direct contact with customers, so it is difficult to retain customers in the form of point services.

To deal with these issues, for example, from the perspective of promoting the sale of specific products, the specific products for which points are to be awarded are stored in a database, and when purchasing the products, this database is referred to for specific products. An invention relating to a point management system for granting points to a purchase of a product is disclosed (see Patent Document 1).

JP-A-2017-0977776

According to the invention described in Patent Document 1, for example, it is considered possible for a manufacturer to promote sales of its own products, etc. by giving bonus points, etc. only to its own products or products of its own specific brand. Will be. However, points are given at the time of purchase of the product, and although it is possible to motivate customers to purchase bonus points, etc., they are assured that they will continue to purchase their own products. It is not something you can get. Not only is it easier to select in-house products at the time of purchase, but there is also a need for a mechanism that allows customers to commit to the purchase of specific products such as in-house products.

Further, these points are required to be provided promptly without imposing a special burden on the customer who purchased the product. However, in the invention described in Patent Document 1, the customer sends a receipt image after the purchase. It is supposed to inquire the database from the POS terminal via the network. The former lacks real-time performance and imposes an operational burden on the customer, and the latter requires repair of cash register terminals such as POS terminals for inquiring about target products, but it is preferable that such problems can be avoided. ..

The present invention has been made to cope with such a problem, and makes it possible to provide a point back option which is a right to receive points for the purchase price of a product such as a specific manufacturer or brand. , An information processing server, an information processing system, an information processing device, and an information processing method for processing information related to a point back option.

The first invention relating to an information processing server for solving the problem according to the present invention is information processing for processing information regarding a point back option, which is the right to receive points for the purchase price of one or more predetermined products. User identification information that identifies a user, option type identification information that identifies the type of point back option owned by the user, product identification information that identifies the product that the user purchases, and the product. The balance inquiry receiving means for receiving the balance inquiry of the point back option for a predetermined point given to the purchase price of the product including the purchase price of the product, and the product specified from the product identification information are the option type identification information. It is specified from the target determination means for determining whether the product can be awarded points by the point back option of the type specified from, and the option type identification information held by the user specified from the user identification information. Based on the balance determination means for determining whether the balance of the point back option of a certain type is sufficient for the predetermined points given to the purchase price of the product, the target determination means, and the determination results of the balance determination means, the above-mentioned The answer output means for outputting the answer to the balance inquiry is provided, and the answer output means is at least determined by the target determination means that the product is a target product to which points can be awarded, and the balance determination means is said to be the target product. It is an information processing server characterized by outputting an answer that allows a predetermined point to be given to the purchase price of the product on condition that the balance of the point back option is determined to be sufficient for the predetermined point. ..

Further, in the first invention relating to the information processing server according to the present invention, the balance inquiry receiving means receives a balance inquiry including seller identification information for identifying a business operator or a store that sells the product, and the target determination means. Determines whether the business operator or store identified from the seller identification information is the target business operator or target store that can receive points by the point back option of the type specified from the option type identification information. The answer output means is used for the purchase price of the product, provided that at least the target business operator or the store is determined by the target determination means to be the target business operator or the target store to which the points can be given by the point back option. On the other hand, it can also be characterized by outputting an answer that enables the awarding of predetermined points.

The second invention relating to an information processing server for solving the problem according to the present invention is an information processing for processing information regarding a point back option, which is the right to receive points for the purchase price of one or more predetermined products. It is a server and is given to the purchase price of the product, including option identification information for identifying the point back option owned by the user, product identification information for identifying the product purchased by the user, and the purchase price of the product. A balance inquiry receiving means that accepts a balance inquiry of the point back option for a predetermined point, and a target for which a product specified from the product identification information can receive points by the point back option specified from the option identification information. A target determination means for determining whether the product is a product, a balance determination means for determining whether the balance of the point back option specified from the point back option identification information is sufficient for a predetermined point given to the purchase price of the product, and a balance determination means. A response output means for outputting a response to the balance inquiry based on the target determination means and the determination result of the balance determination means is provided, and the response output means is at least the target determination means and the product gives points. A predetermined point is given to the purchase price of the product on condition that it is determined that the product can be received and that the balance of the point back option is sufficient for the predetermined point by the balance determination means. It is an information processing server characterized by outputting possible answers.

Further, in the second invention relating to the information processing server according to the present invention, the balance inquiry receiving means receives a balance inquiry including seller identification information for identifying a business operator or a store that sells the product, and the target determination means. Determines whether the business operator or store identified from the seller identification information is the target business operator or target store that can receive points by the point back option specified from the point back option identification information. The response output means shall be for the purchase price of the product, provided that at least the target business operator or the store is determined by the target determination means to be the target business operator or the target store to which the points can be given by the point back option. It can also be characterized by outputting an answer that enables the awarding of predetermined points.

In the present invention, when a predetermined target product is purchased, a point back option, which is the right to receive points for the purchase price, is issued to manage the balance, and the target is when the user purchases the product. By determining whether it corresponds to the product and determining that it is possible to give a predetermined point to the purchase price if it corresponds to the target product, the point back at the time of purchase is used as an incentive for the manufacturer. It is possible to encourage customers who are users to make substantial reservation purchases of their own products or products of their own specific brand.

In addition, when purchasing a product after receiving points from the point back option, it is determined whether the business or store that sells the product is the target business or store that can receive the points from the point back option. If the configuration is such that the point back option can be used not only for limited products but also for limited businesses and stores that sell products, manufacturers, etc. can cooperate with specific retailers. Then, the present invention can be utilized for promoting customer development and retaining customers.

The point in the present invention is a payment method having a monetary value that is generally provided as a service to a customer by a retailer / service provider or the like and can be applied to the purchase price of the product, which is given as a privilege to the purchase of the product. (Including items that can be exchanged for a specific product with a certain number of points, and items that are not equivalent to a currency unit such as 2 points = 1 yen.) And are provided under the name of "points". Although it is common, the name and the name of the unit are not particularly limited. The point-back option in the present invention is the right to receive such points for the purchase price when a product of a specific manufacturer or brand is purchased.

In the present invention, the merchandise to which points can be awarded by the point back option is not limited to tangible merchandise, but may be a merchandise to be traded by paying a predetermined consideration. That is, not only the purchase price of the tangible product but also the usage price of the intangible service can be included in the purchase price of the product in the present invention. The point return rate by the point back option for the purchase price of the product is not particularly limited, and points equivalent to the full purchase price may be given, or 50% of the purchase price may be given. A constant reduction rate may be set.

The first invention relating to an information processing system for solving the problem according to the present invention is information processing for processing information regarding a point back option, which is the right to receive points for the purchase price of one or more predetermined products. An information processing system consisting of a server and a terminal device connected to the information processing server via a network, wherein the information processing server is user identification information for identifying a user from the terminal device, and the user. Predetermined points given to the purchase price of the product, including option type identification information for identifying the type of point back option held by the user, product identification information for identifying the product purchased by the user, and the purchase price of the product. The balance inquiry receiving means for receiving the balance inquiry of the point back option for the product, and the target product for which the product specified from the product identification information can receive points by the point back option of the type specified from the option type identification information. The target determination means for determining whether or not the product and the balance of the point back option of the type specified from the point back option type identification information held by the user specified from the user identification information are given to the purchase price of the product. Based on the balance determination means for determining whether or not the predetermined points are sufficient, and the determination results of the target determination means and the balance determination means, the response to the balance inquiry is output and transmitted to the terminal device. The response transmission means is provided with means, and at least the target product is determined by the target determination means to be a target product to which points can be awarded, and the balance of the point back option is set to the predetermined point by the balance determination means. On condition that it is determined that the product is sufficient, a reply that a predetermined point can be given to the purchase price of the product is transmitted to the terminal device, and the terminal device receives the predetermined point in the purchase price of the product. Upon receiving a response that can be granted, the product is provided with a coupon for granting a predetermined point to the purchase price of the product, or a coupon output means for outputting a coupon output signal for outputting the coupon to another terminal device. It is an information processing system characterized by this.

Further, in the first invention relating to the information processing system according to the present invention, in the information processing server, the balance inquiry receiving means performs a balance inquiry including seller identification information for identifying a business operator or a store that sells the product. The target business operator or the store identified from the seller identification information can receive points by the point back option of the type specified from the point back option type identification information. Judging whether it is a target store, the response transmission means is conditioned on the condition that at least the target business operator or the store is determined to be the target business operator or the target store to which the points can be given by the point back option by the target determination means. In the terminal device, the coupon output means has a predetermined point with respect to the purchase price of the product. It is also possible to output the coupon that can be used at the business operator or the store, or a coupon output signal for outputting the coupon to another terminal device when the response that can be granted is received. ..

A second invention relating to an information processing system for solving a problem according to the present invention is an information processing for processing information regarding a point back option, which is the right to receive points for the purchase price of one or more predetermined products. An information processing system consisting of a server and a terminal device connected to the information processing server via a network, wherein the information processing server identifies an option that identifies a point back option owned by a user from the terminal device. A balance inquiry receiving means for receiving a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including information, product identification information for identifying the product purchased by the user, and the purchase price of the product. And, the target determination means for determining whether the product specified from the product identification information is the target product for which points can be given by the point back option specified from the option identification information, and the identification from the point back option identification information. The balance is determined based on the balance determination means for determining whether the balance of the point back option to be performed is sufficient for the predetermined points given to the purchase price of the product, the target determination means, and the determination results of the balance determination means. A response transmission means for outputting an answer to an inquiry and transmitting it to the terminal device is provided, and the response transmission means is determined by at least the target determination means that the product is a target product for which points can be awarded, and the said. On condition that the balance of the point back option is determined to be sufficient for the predetermined points by the balance determination means, a response that enables the predetermined points to be given to the purchase price of the product is transmitted to the terminal device. When the terminal device receives a reply that a predetermined point can be given to the purchase price of the product, the terminal device receives a coupon for giving a predetermined point to the purchase price of the product, or the coupon is given to another terminal device. It is an information processing system characterized by being provided with a coupon output means for outputting a coupon output signal for output to the product.

Further, in the second invention relating to the information processing system according to the present invention, in the information processing server, the balance inquiry receiving means performs a balance inquiry including seller identification information for identifying a business operator or a store that sells the product. Accepted, the target determination means is whether the business operator or store identified from the seller identification information is the target business operator or target store to which points can be given by the point back option specified from the point back option identification information. On the condition that the business operator or store is determined by the target determination means at least to be the target business operator or the target store to receive the points given by the point back option. An answer that enables a predetermined point to be given to the purchase price of the product is transmitted to the terminal device, and in the terminal device, the coupon output means can give a predetermined point to the purchase price of the product. Upon receiving the possible answer, the coupon that can be used by the business operator or the store, or a coupon output signal for outputting the coupon to another terminal device may be output.

In the information system according to the present invention, when it is determined that the information processing server according to the present invention described above can give a predetermined point to the purchase price of the product by the point back option, a dedicated terminal installed in the store. Or, a coupon for giving a predetermined point to the purchase price of the product is output to the terminal device such as a smartphone owned by the user, so if this is presented at the time of payment at the store, the cash register terminal The present invention has a configuration that makes it easy to carry out the present invention without any modification.

The first invention relating to an information processing apparatus for solving the problem according to the present invention is information processing for processing information regarding a point back option, which is the right to receive points for the purchase price of one or more predetermined products. Option type identification information that identifies the type of point back option owned by the user, the balance of the point back option owned by the user, product identification information that identifies the product purchased by the user, The option type is a balance inquiry receiving means for receiving a balance inquiry of the point back option for a predetermined point given to a predetermined point given to the purchase price of the product including the purchase price of the product, and a product specified from the product identification information. The target judgment means for determining whether the product can be awarded points by the type of point back option specified from the identification information and the balance of the point back option held by the user are given to the purchase price of the product. The answer is provided with a balance determination means for determining whether or not the predetermined points are sufficient, and an answer output means for outputting an answer to the balance inquiry based on the determination results of the target determination means and the balance determination means. The output means is determined by the target determination means at least that the product is a target product for which points can be awarded, and that the balance determination means determines that the balance of the point back option is sufficient for the predetermined points. The information processing device is characterized in that it outputs an answer that enables a predetermined point to be given to the purchase price of the product on the condition that.

Further, in the first invention relating to the information processing apparatus according to the present invention, the target determination means is a point back option of a type specified by the store in which the information processing apparatus is installed from the point back option type identification information. The answer output means determines that the store is a target store that can receive points by the point back option, at least by the target determination means. In addition, it is also possible to output an answer that enables a predetermined point to be given to the purchase price of the product.

A second invention relating to an information processing apparatus for solving a problem according to the present invention is an information processing for processing information regarding a point back option, which is the right to receive points for the purchase price of one or more predetermined products. Option identification information that identifies the point back option owned by the user, the balance of the point back option owned by the user, the product identification information that identifies the product purchased by the user, and the product of the device. The balance inquiry receiving means for receiving the balance inquiry of the point back option for a predetermined point given to the purchase price of the product including the purchase price, and the product specified from the product identification information are specified from the option identification information. The target determination means for determining whether the product can be awarded points by the point back option and the balance of the point back option held by the user are the predetermined points given to the purchase price of the product. It is provided with a balance determination means for determining whether or not it is sufficient, and an answer output means for outputting an answer to the balance inquiry based on the determination results of the target determination means and the balance determination means, and the answer output means is at least the above. The product is subject to the condition that the target product is determined by the target determination means to be a target product for which points can be awarded, and the balance determination means determines that the balance of the point back option is sufficient for the predetermined points. It is an information processing device characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product.

Further, in the second invention relating to the information processing apparatus according to the present invention, the target determination means is the point of the point back option specified from the point back option identification information in the store where the information processing apparatus is installed. The answer output means determines whether the store can receive the award, and the answer output means determines that the store is a target store to which the points can be given by the point back option at least by the target determination means. It can also be characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product.

In the information processing apparatus according to the present invention, the type of the point back option owned by the user and the balance thereof are stored in the smartphone, IC card, etc. possessed by the user, and the information is used to store the product according to the point back option. By configuring the configuration to determine whether or not to grant a predetermined point to the purchase price, the information processing device according to the present invention does not need to manage the point back option balance for each user, and it is easy to implement even offline. It becomes.

The present invention can also be specified as an invention relating to an information processing method executed by the information processing server according to the present invention.

The first invention relating to an information processing method executed by an information processing server according to the present invention processes information regarding a point back option, which is the right to receive points for the purchase price of one or more predetermined products. Information processing method executed by the information processing server, wherein the information processing server identifies a user, user identification information, and option type identification information for identifying the type of point back option possessed by the user. A balance inquiry acceptance step that accepts a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including product identification information that identifies the product that the user purchases, and the purchase price of the product. The information processing server determines whether the product specified from the product identification information is a target product that can receive points by the point back option of the type specified from the option type identification information, and the target determination step. The information processing server determines that the balance of the point back option of the type specified from the point back option type identification information held by the user specified from the user identification information is given to the purchase price of the product. The information processing server has a balance determination step for determining whether or not the points are sufficient, and an answer output step for outputting an answer to the balance inquiry based on the determination results of the target determination step and the balance determination step. In the answer output step, the information processing server determines that the product is a target product for which points can be awarded at least in the target determination step, and the balance of the point back option is determined in the balance determination step. It is an information processing method characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product on condition that it is determined that the points are sufficient.

The second invention relating to the information processing method executed by the information processing server according to the present invention processes information regarding the point back option, which is the right to receive points for the purchase price of one or more predetermined products. Information processing method executed by the information processing server, wherein the information processing server identifies option identification information for identifying a point back option owned by a user, product identification information for identifying a product purchased by the user, and the like. The information processing server and the information processing server that accepts the balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including the purchase price of the product, are specified from the product identification information. A target determination step for determining whether a product is a target product for which points can be awarded by the point back option specified from the option identification information, and a point back specified by the information processing server from the point back option identification information. Based on the balance determination step of determining whether the option balance is sufficient for the predetermined points given to the purchase price of the product, and the information processing server based on the determination results of the target determination step and the balance determination step. It has a response output step that outputs a response to the balance inquiry, and in the response output step, the information processing server determines that the product is a target product to which points can be awarded at least in the target determination step. Further, on condition that the balance of the point back option is determined to be sufficient for the predetermined points in the balance determination step, it is possible to output an answer that allows the predetermined points to be given to the purchase price of the product. This is a characteristic information processing method.

Further, the information processing method executed by the information processing server according to the present invention can also be specified as an invention relating to the information processing method executed by each configuration of the information processing server according to the present invention described above.

The present invention can also be specified as an invention relating to an information processing method executed by the information processing system according to the present invention.

The first invention relating to an information processing method executed by the information processing system according to the present invention processes information regarding a point back option, which is the right to receive points for the purchase price of one or more predetermined products. An information processing method executed by an information processing server and a terminal device connected to the information processing server via a network, wherein the information processing server identifies a user from the terminal device. Information, option type identification information that identifies the type of point back option owned by the user, product identification information that identifies the product that the user purchases, and the purchase price of the product, which is given to the purchase price of the product. The balance inquiry reception step that accepts the balance inquiry of the point back option for a predetermined point to be performed, and the point of the type in which the product specified by the information processing server from the product identification information is specified from the option type identification information. The target determination step for determining whether the product can be awarded points by the back option and the information processing server are specified from the point back option type identification information held by the user specified from the user identification information. A balance determination step for determining whether the balance of the point back option of a certain type is sufficient for a predetermined point given to the purchase price of the product, and the information processing server determines the target determination step and the balance determination step. Based on the result, it has an answer transmission step of outputting an answer to the balance inquiry and transmitting it to the terminal device, and in the answer transmission step, the information processing server points to the product at least in the target determination step. The purchase price of the product is determined to be the target product to be granted, and the purchase price of the product is determined to be sufficient for the balance of the point back option in the balance determination step. When the response that can be granted is transmitted to the terminal device and the terminal device receives the response that the predetermined points can be granted to the purchase price of the product, the predetermined points are given to the purchase price of the product. It is an information processing method characterized by having a coupon for giving, or a coupon output step for outputting a coupon output signal for outputting the coupon to another terminal device.

The second invention relating to the information processing method executed by the information processing system according to the present invention processes information regarding the point back option which is the right to receive points for the purchase price of one or more predetermined products. An information processing method executed by an information processing server and a terminal device connected to the information processing server via a network, wherein the information processing server is a point back option owned by a user from the terminal device. The balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including the option identification information for identifying the product, the product identification information for identifying the product purchased by the user, and the purchase price of the product. The balance inquiry acceptance step to be accepted and the target determination by the information processing server to determine whether the product specified from the product identification information is a target product to which points can be given by the point back option specified from the option identification information. The step, the balance determination step in which the information processing server determines whether the balance of the point back option specified from the option identification information is sufficient for a predetermined point given to the purchase price of the product, and the information processing. The server has an answer transmission step of outputting an answer to the balance inquiry and transmitting it to the terminal device based on the determination result of the target determination step and the balance determination step, and the information in the answer transmission step. The processing server determines that the product is a target product for which points can be awarded at least in the target determination step, and that the balance of the point back option is sufficient for the predetermined points in the balance determination step. On the condition that, a reply that a predetermined point can be given to the purchase price of the product is transmitted to the terminal device, and the terminal device can give a predetermined point to the purchase price of the product. When receiving the answer, it is characterized by having a coupon for giving a predetermined point to the purchase price of the product, or a coupon output step for outputting a coupon output signal for outputting the coupon to another terminal device. It is an information processing method.

Further, the information processing method executed by the information processing system according to the present invention can also be specified as an invention relating to the information processing method executed by each configuration of the information processing system according to the present invention described above.

The present invention can also be specified as an invention relating to an information processing method executed by the information processing apparatus according to the present invention.

The first invention relating to an information processing method executed by the information processing apparatus according to the present invention processes information regarding a point back option, which is the right to receive points for the purchase price of one or more predetermined products. Information processing method executed by the information processing apparatus to be processed, wherein the information processing apparatus identifies an option type identification information for identifying the type of the point back option possessed by the user, and the point back option possessed by the user. A balance inquiry acceptance step that accepts a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including the balance, product identification information that identifies the product purchased by the user, and the purchase price of the product. The information processing device determines whether the product specified from the product identification information is a target product that can receive points by the point back option of the type specified from the option type identification information. The information processing device has a balance determination step of determining whether the balance of the point back option held by the user is sufficient for a predetermined point given to the purchase price of the product, and the information processing device. Based on the determination result of the target determination step and the balance determination step, the information processing apparatus has at least the target determination step, which has an answer output step for outputting an answer to the balance inquiry. The purchase price of the product is provided on condition that the product is determined to be a target product for which points can be awarded, and the balance of the point back option is determined to be sufficient for the predetermined points in the balance determination step. It is an information processing method characterized by outputting an answer that enables a predetermined point to be given to.

The second invention relating to the information processing method executed by the information processing apparatus according to the present invention processes information regarding the point back option, which is the right to receive points for the purchase price of one or more predetermined products. Information processing method executed by the information processing apparatus to be performed, wherein the information processing apparatus identifies option identification information for identifying a point back option possessed by a user, a balance of the point back option possessed by the user, and the above. A balance inquiry acceptance step that accepts a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including product identification information that identifies the product that the user purchases, and the purchase price of the product, and the above. The information processing device has a target determination step of determining whether the product specified from the product identification information is a target product that can receive points by the point back option specified from the option identification information, and the information processing device. A balance determination step for determining whether the balance of the point back option held by the user is sufficient for a predetermined point given to the purchase price of the product, and the information processing apparatus determines the target determination step and the target determination step. It has a response output step that outputs a response to the balance inquiry based on the determination result of the balance determination step, and in the response output step, the information processing apparatus has at least the product as a point in the target determination step. A predetermined point is granted to the purchase price of the product on condition that it is determined that the product is a target product to be granted and that the balance of the point back option is sufficient for the predetermined point in the balance determination step. It is an information processing method characterized by outputting an answer that is possible.

Further, the information processing method executed by the information processing apparatus according to the present invention can also be specified as an invention relating to the information processing method executed by each configuration of the information processing apparatus according to the present invention described above.

According to the present invention, when a product of a specific manufacturer or brand is purchased, it is possible to implement a service using a point back option, which is the right to receive a predetermined point for the purchase price. When a customer purchases a point-back option, the purchase equivalent to the balance of the point-back option is committed for a product such as a specific manufacturer or brand. It is effective for expanding and retaining customers, and also has the effect of making it easier for manufacturers and others to make sales prospects for products. By limiting the businesses and stores that sell products, it will be possible to promote customer development through tie-ups between manufacturers and retailers.

It is a figure which shows the outline of the 1st and 2nd Embodiment of this invention. It is a block diagram which showed the system configuration in 1st Embodiment of this invention by a functional block. It is a block diagram which showed the system configuration in the 2nd Embodiment of this invention by a functional block. It is a figure which shows the flow of the point back option purchase in 1st and 2nd Embodiment of this invention. It is the first figure which shows the flow of the balance inquiry of the point back option and the point grant at the time of product purchase in the 1st Embodiment of this invention. FIG. 2 is a second diagram showing a flow of inquiring the balance of a point back option and awarding points at the time of purchasing a product according to the first embodiment of the present invention. It is a figure which shows the flow of the balance inquiry of the point back option and the point grant at the time of product purchase in the modification of the 1st Embodiment of this invention. It is a figure which shows the flow of the balance inquiry of the point back option and the point grant at the time of product purchase in the 2nd Embodiment of this invention. It is a figure which shows the flow of the balance inquiry of the point back option and the point grant at the time of product purchase in the modification of the 2nd Embodiment of this invention. It is a figure which shows the flow of the balance inquiry of the point back option and the point grant at the time of product purchase in the 3rd Embodiment of this invention. It is a figure which shows the flow of the balance inquiry of the point back option and the point grant at the time of product purchase in the modification of the 3rd Embodiment of this invention. It is a figure which shows the example of the information about the point back option stored in the point back option management server in 1st and 2nd Embodiment of this invention. It is a flowchart which shows the processing flow of the point back option purchase in 1st and 2nd Embodiment of this invention. It is a flowchart which shows the process flow of the balance inquiry of the point back option in 1st and 2nd Embodiment of this invention. It is a figure which shows an example of the flow of money, goods, a point back option and a point related to the point back option provided by this invention.

The embodiment for carrying out the present invention will be described in detail with reference to the drawings. In the following, a plurality of embodiments of the present invention and variations thereof will be described, but these explanations show some examples of the embodiments assumed for the present invention, and the present invention is described below. It is not limited to the embodiments described.

FIG. 1 shows an outline of the first and second embodiments of the present invention. In the present invention, when a predetermined target product (one product or a plurality of products) such as a company product or a product of a specific brand of the company is purchased, a predetermined point is given (point back) to the purchase price. The manufacturer or the like issues a point back option, which is a right to be received, and the point back option management server 10 manages the balance. A manufacturer or the like may cooperate with a retailer to issue a point back option that can be used only at a specific retailer's store (may be used in common by multiple retailers' stores) or only at a specific store. ..

The points given by the point back option are money that retailers and service providers generally provide as a service to customers and can be applied to the purchase price of products given as a privilege for the purchase of products. It is a payment method having a target value, and here, it corresponds to a payment method that can be applied to the purchase price of a product in the same way as cash at a retail store 30.

Customers who are users are retailers of maker servers 40 such as manufacturers that issue point back options from customer terminals 20 such as personal computers and smartphones, and retailers that provide point back option services in partnership with manufacturers. The point back option management server 10 is accessed via the Web page called from the vendor server 50 to request the purchase of the point back option. When the payment processing of the predetermined purchase price is performed on the payment server 60, the balance of the point back option is recorded on the point back option management server 10.

For the point back options purchased by the customer, target products and target stores to which predetermined points are given when purchased for each type are set, and such information is stored in the point back option management server 10. When a customer purchases a product, information on the point back option owned by the customer, the product code (JAN code) of the product to be purchased, and the purchase of the product are obtained from the cash register terminal 31 or the in-store terminal 32 installed in the retail store 30. A request for balance inquiry of the point back option including information such as the price (selling price), the store code of the retail store where the cash register terminal 31 and the in-store terminal 32 are installed is transmitted to the point back option management server 10.

In the point back option management server 10 that receives the request for the balance inquiry of the point back option, whether the product to be purchased corresponds to the target product for which points can be given by the point back option owned by the customer, or the retail store 30 points back. The target product is determined by determining whether it corresponds to the target business operator or target store that can receive points by the option, or whether the balance of the point back option held by the customer is sufficient for the predetermined points given to the purchase price of the product. If the balance of the point back option is sufficient for the points given to the target business operator or the target store, the balance of the point back option will be sufficient for the specified points for the balance inquiry. An answer that allows a predetermined point to be given to the purchase price is output and transmitted to the cash register terminal 31 or the in-store terminal 32.

In the first embodiment in which the in-store terminal 32 receives an answer to the balance inquiry of the point back option, a coupon for giving a predetermined point to the purchase price of the product is output from the in-store terminal 32 in response to the answer. When the customer presents the coupon on the cash register terminal 31 at the time of purchasing the product, the cash register terminal 31 executes a process of settling the purchase price of the product, sends the sales information of the product to the sales management system 70, and identifies the product from the coupon. Information necessary for granting a predetermined point is transmitted to the point management system 80 that manages the balance of points held by the customer.

In the second embodiment in which the cash register terminal 31 receives an answer to the balance inquiry of the point back option, the cash register terminal 31 executes a process of settling the purchase price of the product and transmits the sales information of the product to the sales management system 70. At the same time, according to the received answer, the information necessary for awarding the predetermined points is transmitted to the point management system 80 that manages the balance of the points held by the customer.

The first and second embodiments are premised on the configuration in which the information regarding the balance of the point back option held by the customer who is the user is managed by the point back option management server 10, but the points held by the customer. It is also possible to store the balance of the back option in the customer terminal 20 such as a smartphone held by the customer or the IC card, and such an embodiment will be described later as a third embodiment.

The block diagram of FIG. 2 shows an example of a system configuration according to the first embodiment of the present invention as a functional block. In FIG. 2, the point back option management server 10 corresponds to the information processing server according to the present invention.

The point-back option management server 10 is a server computer connected to a network such as the Internet, and is provided with an auxiliary storage device such as a CPU, a main memory, and an HDD. In the point-back option management server 10, a program stored in the auxiliary storage device is read into the main memory, and a predetermined function is realized by executing arithmetic processing on the CPU.

The physical configuration of the computer constituting the pointback option management server 10 is not particularly limited, and the same computer is provided with functions other than the purchase processing of the pointback option and the answer to the balance inquiry in the present invention. It may be something that can be done. Further, each function required for the present invention may be physically realized by one computer, or may be realized by a plurality of computers in cooperation with each other.

The purchase reception unit 11, the balance registration unit 13, the balance inquiry processing unit 15, the target determination unit 16, the balance determination unit 17, and the balance update unit 18 of the point back option management server 10 are all functionally specified. The program corresponding to the function of each part stored in the auxiliary storage device such as the HDD is read into the main memory, and the CPU executes the arithmetic processing to realize the function corresponding to each part.

A predetermined storage area of an auxiliary storage device such as an HDD is allocated to the target information storage unit 12 and the balance information storage unit 14 of the point-back option management server 10. These storage areas do not have to be physically provided in one computer, but may be distributed in a plurality of computers such as computers constituting the database server.

The customer terminal 20 is a network terminal capable of connecting to a network such as the Internet and transmitting / receiving data to / from the point back option management server 10, but its configuration is not particularly limited, and a smartphone, a tablet computer, or the like. A network terminal such as a personal computer can be used.

The cash register terminal 31 corresponds to a payment terminal such as a POS terminal installed in a retail store 30 where a customer purchases a product, and data communication with a point back option management server 10, a sales management system 70, and a point management system 80. The configuration of the terminal is not particularly limited as long as it is possible. The sales management system 70 is a computer system that collects and manages information and the like related to products sold from the cash register terminal 31, but the configuration thereof is not particularly limited in the present invention. The point management system 80 is a computer system that collects information about points given by selling products from a cash register terminal 31 and manages the balance thereof, but the configuration thereof is not particularly limited in the present invention. ..

As the in-store terminal 32, a KIOSK terminal installed in the retail store 30 and capable of input / output of information by being operated by a visiting customer is used, and data communication with the point back option management server 10 via a network such as the Internet is used. The configuration of the terminal is not particularly limited as long as it is possible. The balance inquiry unit 321 and the coupon output unit 322 of the in-store terminal 32 are both functionally specified, and a program corresponding to the function of each unit stored in the auxiliary storage device such as the HDD of the in-store terminal 32 is provided. By reading into the main memory of the in-store terminal 32 and executing arithmetic processing in the CPU of the in-store terminal 32, the functions corresponding to each part may be realized.

The maker server 40 and the retailer server 50 are HTTP servers connected to the Internet, and have a function of transmitting a Web page of the maker or the retailer in response to a request from the customer terminal 20. The payment server 60 is also an HTTP server connected to the Internet, but it is operated by a payment company that provides payment means such as credit cards and electronic money, and the purchase price of the point back option managed by the point back option management server 10 is charged. Has a function to settle

In FIG. 2, the point back option management server 10 and the in-store terminal 32 correspond to the information processing system according to the present invention (as will be described later in FIG. 6, the point back option management server 10 and the customer terminal 20 correspond to the present invention. (It is also possible to configure the information processing system related to), the in-store terminal 32 is installed in the retail store 30 where the customer purchases the product, and the in-store terminal 32 makes a balance inquiry to the point back option management server 10 to inquire the balance. It is different from the second embodiment shown in FIG. 3 in that the coupon is output according to the result of the above.

The block diagram of FIG. 3 shows an example of the system configuration according to the second embodiment of the present invention as a functional block. Also in FIG. 3, the point back option management server 10 corresponds to the information processing server according to the present invention, but in the second embodiment, the in-store terminal 32 is not installed (or even if it is installed) in the retail store 30. (Not used for the implementation of), the cash register terminal 31 makes a balance inquiry to the point back option management server 10, and the cash register terminal 31 directly executes the processing necessary for granting points, as shown in FIG. It is different from the first embodiment.

On the premise of the above configuration, the purchase of the point back option in the first and second embodiments of the present invention and the processing flow from the balance inquiry of the point back option to the granting of points at the time of product purchase will be described. , The purchase flow of the point back option common to the first and second embodiments will be described with reference to FIGS. 4, 12, 13, and 15.

In the present invention, a supplier of products such as a manufacturer has the right to receive predetermined points for the purchase price of the products in order to promote the sale of the products of the company or the products of a specific brand of the company. Issue a point back option and sell it to the customer who is the user. It is assumed that the issuer of the point back option is mainly a manufacturer that manufactures products, but wholesalers such as sales agents that sell products of specific manufacturers and select shops that sell products selected by the company are It may be the issuer of the point back option. In addition, the manufacturer may cooperate with a specific retailer (may be multiple retailers) to issue a point-back option that allows the products of the specific manufacturer to be used at the store of the specific retailer. ..

A customer who wants to purchase a point back option activates a Web browser of a customer terminal 20 and calls a predetermined Web page of a manufacturer or retailer issuing the point back option from the manufacturer server 40 or the retailer server 50. These web pages contain information about pointback options that customers can purchase, and when a web page for purchasing pointback options is selected, they are connected to the pointback option management server 10 as shown in FIG. To.

The flowchart of FIG. 13 shows the processing flow of the point back option management server 10 when a customer who has accessed the Web page for purchasing the point back option purchases the point back option.

When accessing the Web page for purchasing the point back option, the customer ID and password for identifying the customer are required to be input, and when this information is transmitted from the customer terminal 20 to the point back option management server 10, the customer is authenticated. Processing is performed (S01). When the customer is authenticated (S02 is Yes), the customer terminal 20 displays an option menu on which the point back options that can be purchased are posted (S03).

The customer ID used to identify the customer here is an ID that identifies the service user related to the point back option assigned by the issuer of the point back option such as the manufacturer, but the affiliated retailer is the main body. If you provide a point service that gives points to customers according to the purchase price, etc., and assign an ID to each customer, if you issue a point back option that can be used only at the retailer's store, The membership number of the point card assigned to the customer by the retailer may be used as a common ID.

The point back options displayed in the option menu here have an option ID that identifies the point back option for each type of point back option, and each point back option gives points to the target product when purchased. Information on the target retailer who can receive points, the point return rate for the purchase price, etc. is stored in the target information storage unit 12 of the point back option management server 10, and the information is read out. Is displayed in the option menu.

FIG. 12 exemplifies information on a target product or the like related to each point back option stored in the target information storage unit 12. For target products, a product code (JAN code) that identifies the product for which points are given to the purchase price by the point back option when purchased, and for target retailers, points are given according to the purchase price by the point back option. A store code that identifies the retailer's store that can be received (or a business code that identifies the retailer if the store is not limited) is memorized, and what percentage of the purchase price is The return rate indicating whether or not you can receive point back is also set for each option ID (in the case of operating with a fixed return rate such as point backing the entire purchase price, it is not always necessary to set the return rate here. Not necessary).

As for the point back option sold to the customer here, if the return rate is 100%, the point back equivalent to the purchase price can be received at the time of purchasing the target product, but the option is cheaper than the amount equivalent to the point back amount. By setting the purchase amount of, the customer can be an incentive to purchase the point back option. In the example of Fig. 12 (1 point = 1 yen, assuming that the unit of points is equivalent to the currency unit), if you purchase the point back option of "A001" for 2,000 yen per unit, it will be the target. Since a point back of 3,000 yen can be received at a return rate of 100% for the purchase of a product worth 3,000 yen, a merit of 1,000 yen will be given to the customer. If you purchase the point back option of "A002" for 1,000 yen per unit, you can receive point back for 1,500 yen at a return rate of 50% for the purchase of the target product for 3,000 yen. Customers will receive a benefit of 500 yen.

FIG. 15 shows an example of the flow of money, goods, point back options and points among related parties related to the point back option provided by the present invention (1 point = 1 yen, and the unit of points is a currency unit. It is assumed that they are equivalent.) Is shown. Customer C has a point back option (the unit of the balance is opt = option points) that allows 3,000 points to be given at a return rate of 100% for the purchase of the target product of 3,000 yen. Suppose you purchased it for 000 yen. The purchase price of the point back option of 2,000 yen is paid to the manufacturer A who manufactures the target product, which is the actual issuer of the point back option, via the point back option manager M (here, the purchase price of the point back option is 2,000 yen). The fee paid to the manager M of the point back option shall not be considered).

When customer C purchases a product worth 3,000 yen at the store of retailer X, customer C receives a product worth 3,000 yen at the store of retailer X (not limited to products subject to the point back option). 3,000 points will be awarded to the purchase price. Customer C can purchase the point back option for 2,000 yen and earn points for purchasing the product for 3,000 yen, so that a profit of 1,000 yen will be generated.

Between retailer X and maker A, retailer X pays maker A a purchase price of 2,000 yen for a product sold to customer C for 3,000 yen (here, the existence of a wholesaler is present). After 3,000 points have been given to customer C by the point back option, for example, from manufacturer A to retailer X in order to share the burden of the points given to customer C, for example. A payment of 2,500 yen will be made. Since maker A receives the sales price of the point back option of 2,000 yen, the actual burden of both maker A and retailer X is 500 yen, which is equivalent to 1,000 yen obtained by customer C. Both parties bear the profit in a 1: 1 ratio.

Assuming that the manufacturing cost at maker A is 1,000 yen, the profit that maker A normally obtains at 1,000 yen (= 2,000 yen-11,000 yen) is 500 yen (= 4,000 yen-). Although it will be reduced to 3,500 yen), it is possible to secure sales of 3,000 yen for the target product at the time of selling the point back option, and it is also effective in retaining customer C. Retailer X will also bear an extra 500 yen, which is apportioned to maker A, for the profit of 1,000 yen (3,000 yen-2,000 yen) that is normally obtained, but the target product 3, Securing sales of 000 yen and expecting future sales equivalent to 3,000 points given to customer C, and at least two opportunities for customer C to visit the store (when purchasing products subject to the point back option and granting) By securing (when using the points), it is possible to expect an effect on the retention of customer C.

Returning to the flowchart of FIG. 13, the point back option management server 10 displaying the option menu on the customer terminal 20 is in a state of waiting for the selection of one of the point back option types (S04), and ends at the customer terminal 20. The option menu remains displayed until the operation is performed (S05 is No, S03), but when one of the pointback option types is selected (S04 is Yes), the purchase reception unit 11 is activated. Then, the customer terminal 20 is requested to settle the purchase price (sales amount in the example of FIG. 12) (S06). In FIG. 13, the customer's identity authentication is preceded by S01-S02, but the customer's identity authentication may be executed after one of the pointback option types is selected from the option menu. ..

The point back option may be able to purchase multiple units at once, and when the customer selects one of the point back option types and purchase units on the customer terminal 20, the option ID and purchase unit that identify the selected point back option. Information including is transmitted to the point back option management server 10. Further, the customer terminal 20 is connected to the payment server 60, the payment server 60 performs payment processing of the purchase price of the point back option by a credit card, electronic money, or the like, and the information that the payment is completed is the point back option management server 10. Is notified to the purchase reception unit 11.

When it is confirmed that the payment processing of the purchase price of the point back option has been performed in the purchase reception unit 11 (S07 is Yes), the balance registration unit 13 is activated and the balance of the point back option is newly added to the balance information storage unit 14. It is registered in (S08). Although an example is shown in FIG. 4, a customer ID (X12345) that identifies the customer who purchased the point back option, an option ID (A001) that identifies the type of the purchased point back option, and a purchased point back option are shown. The balance (3,000 opt = option points) is stored in association with the balance information storage unit 14 (including information on the expiration date when the expiration date is set in the point back option). As for the balance of the purchased point back option, the purchase price (3,000 yen in this example) of the target product for which points are to be awarded may be recorded as the balance.

For each option ID, a JAN code (target JAN code) that identifies a product to which the point back option can be applied to the target information storage unit 12 and a store code (target) that identifies a store that can use the point back option. In addition to the store code), the point redemption rate for the purchase price (sales price) of the target product is stored in association with it (for all pointback option types, the redemption rate is the total purchase price = 100% redemption rate. It is not always necessary to memorize the return rate if it is fixed as such), and this information can be used to determine which product and which store can use the balance of the point back option held by the customer. , The quantity (number of points) of points given to the purchase price (selling price) of the product purchased by the customer can be calculated.

Further, the option ID for identifying the type of the point back option in which the balance is registered is stored in the customer terminal 20 in association with the customer ID, and when such information is used to purchase the target product using the point back option. Will be used for. Here, an example of using a customer terminal 20 such as a smartphone has been described, but the method of purchasing the point back option is not limited to this example, and the point back option can be used, for example, as in the in-store terminal 32 of the retail store 30. Install a dedicated terminal connected to the point back option management server 10 via the network at the retail store that handles it, have the dedicated terminal read an IC card such as a point card owned by the customer, and read the customer ID from there. The option ID for identifying the type of the point back option in which the balance is registered may be stored in the IC card in association with the customer ID while being transmitted to the point back option management server 10.

The examples so far are based on the assumption that the point back option owned by the customer is specified from the customer ID of the customer who purchased the point back option and the option ID of the purchased point back option, and the balance is managed. As explained, without specifying the customer who purchased, in the form of a prepaid card that can be used online, a unique ID that identifies the point back option is assigned to each purchase unit of the point back option (customers are online). You may purchase a point back option by purchasing a card to which a different ID is assigned to each card, such as a prepaid card that can be used in.), And the balance may be managed.

Subsequently, the flow of inquiring the balance of the point back option and giving points at the time of purchasing the product in the first embodiment of the present invention will be described with reference to FIGS. 5 to 7 and the flowchart of FIG. In the first embodiment, the balance of the point back option is inquired from the in-store terminal 32 installed in the retail store 30 where points can be awarded by the point back option, or the customer terminal 20 such as a smartphone owned by the customer.

A customer who has purchased the point back option by the method described above using FIG. 4 or the like visits the retail store 30 where points can be awarded by the point back option, and as shown in FIG. 5, the retail store 30 The in-store terminal 32, which is a dedicated terminal installed inside and connected to the point back option management server 10 via the network, is operated according to the following procedure to output a coupon presented at the cash register terminal 31 when purchasing a product.

The customer operates the in-store terminal 32 to identify the customer from the customer terminal 20 such as a smartphone owned by the customer and the IC card such as a point card (membership card for point service), and the customer ID and the points owned by the customer. Have the option ID that identifies the type of back option read. In addition, product information such as recommended products and sale products to customers is presented on the in-store terminal 32, and when the customer selects a product and quantity that the customer wants to purchase, the product that identifies the product for which the coupon is output is identified. JAN code and its purchase price (selling price) are determined. Then, the point back option including the read customer ID and option ID, the determined JAN code and purchase price, and the store code that identifies the retail store 30 in which the in-store terminal 32 set in the in-store terminal 32 is installed. The balance inquiry request is transmitted from the balance inquiry unit 321 of the in-store terminal 32 to the point back option management server 10.

The point-back option management server 10 that has received this information executes the process shown in the flowchart of FIG.

In the point back option management server 10 that receives the request for the balance inquiry of the point back option for the points given to the purchase price including the customer ID, option ID, JAN code, purchase price, and store code transmitted from the in-store terminal 32. , The balance inquiry processing unit 15 is activated, and the customer ID, option ID, JAN code, purchase price, and store code are specified from the received balance inquiry (S11).

Subsequently, the target determination unit 16 is activated, and the type is identified by the option ID (“A001” in the example of FIG. 5) specified in S11 and the option ID stored in association with the target information storage unit 12. With reference to the JAN code (target JAN code) that identifies the target product for which points can be awarded by the point back option, it is confirmed whether the target product includes the JAN code specified in S11 (S12). If it is not included in the target product (S13 is No), the inquiry result for which points cannot be given is output as an answer to the balance inquiry (S19).

If it is included in the target product (S13 is Yes), the option ID specified in S11 (“A001” in the example of FIG. 5) and the option ID stored in association with the target information storage unit 12 are used. Check whether the store code specified in S11 is included in the target store by referring to the store code (target store code) that identifies the target store for which points can be awarded by the point back option that identifies the type (target store code). S14). If it is not included in the target store (S15 is No), the inquiry result for which points cannot be given is output as an answer to the balance inquiry (S19).

If it is included in the target store (S15 is Yes), the balance determination unit 17 is activated and the customer ID specified in S11 stored in the balance information storage unit 14 (“X12345” in the example of FIG. 5”. ), The balance of the option ID (“A001” in the example of FIG. 5) held by the customer identified in S11 (3,000 opt in the example of FIG. 5) is confirmed (S16). If the expiration date is set for the balance of the point back option, only the balance within the expiration date will be targeted. The quantity of points (number of points) given to the purchase price is calculated by multiplying the purchase price specified in S11 by the return rate of the points specified by the option ID, and the calculated number of points is multiplied by the point back option. If the balance is not enough (S17 is No), the inquiry result for disallowing points is output as an answer to the balance inquiry (S19). Alternatively, even if the calculated number of points does not meet the balance of the point back option, for example, after confirming whether or not the balance of points back is received even if the amount is not full, the number of points is used as the purchase price. It is also possible to output an answer that is the number of points that can be given to.

As explained earlier, instead of the balance in units of option points (opt) corresponding to the number of points given as described above, the purchase price of the target product to which points are given (this example). Then, 3,000 yen) may be recorded as the balance of the point back option. In that case, the purchase price specified in S11 is compared with the balance of the point back option stored in units of the amount. , It will be judged whether or not points can be awarded. The number of points given to the purchase price can be calculated by multiplying the purchase price by the return rate of the points specified by the option ID.

If the balance of the point back option is sufficient for the number of points given to the purchase price (S17 is Yes), the inquiry result that enables points to be given to the purchase price is output as an answer to the balance inquiry (S18). ), A response to the balance inquiry that points can be given to the purchase price or points cannot be given (or partly can be given) is transmitted from the balance inquiry processing unit 15 to the in-store terminal 32 (S20).

In the point back option management server 10, the balance update unit 18 is further activated to update the balance of the customer's point back option stored in the balance information storage unit 14 by reducing the number of points to be awarded. However, the timing of executing such balance update processing is not particularly limited, and it may be executed in parallel with the transmission of the answer to the balance inquiry, or the cash register terminal after the payment processing. The payment information may be received from 31 and the balance may be updated based on the payment information after the reception.

In the in-store terminal 32, the balance inquiry unit 321 accepts the answer to the balance inquiry, and if the answer is that points can be given to the purchase price, the coupon output unit 322 is activated to operate the product selected by the customer. At the time of purchase, a coupon for giving points by multiplying the purchase price by the return rate is output. The coupon may be output on paper from the in-store terminal 32, or the in-store terminal 32 transmits predetermined information to the customer terminal 20 such as a smartphone and is electronically displayed on the screen of the customer terminal 20. It may be one.

At least the JAN code of the product to be discounted and the information for specifying the quantity of points to be given (the number of points) are embedded in the output coupon, and when the customer purchases the product, the customer purchases the product. A coupon is presented at the cash register terminal 31 together with a product to be purchased, a point card that can read a member ID that identifies a customer to be given points, and the like. The cash register terminal 30 reads the JAN code displayed on the label or the like attached to the product, the member ID recorded on the point card, and the information embedded in the coupon, and the purchase price is the same as at the time of normal sales. After performing payment processing and sending sales information to the sales management system 70, and confirming that the JAN code read from the product matches the JAN code specified from the coupon, it is specified from the information read from the coupon. The quantity of points (number of points) given to the purchase of the product and the member ID read from the point card are transmitted to the point management system 80. In the point management system 80, the number of points given to the purchase of the product is added to the balance of points held by the received member ID.

Similarly, when the answer to the balance inquiry allows a part of the points to be given to the purchase price, the settlement process of the purchase price of the product is executed and the sales information is transmitted to the sales management system 70, but the point management is performed. The number of points partially granted and the member ID are transmitted to the system 80, and the point management system 80 adds the number of points partially granted to the balance of points held by the received member ID.

As mentioned above, regarding the member ID that identifies the customer to whom points are awarded, the retailer affiliated with the manufacturer, etc. takes the lead in providing a point service that grants points to the customer according to the purchase price, etc. , If a member ID that identifies the customer who uses the point service is assigned and the point back option can be used only at the store of the retailer, the customer ID used for balance management of the point back option is also used. By using the member ID of the point service, both can be operated in common.

The point service provided by the retailer is not limited to the point service provided only by the retailer and can be used only at the retailer's store, and points can be given to the customer who purchased the product. If possible, the so-called common points provided by other retailers, telecommunications carriers, etc. may be targeted.

If, for example, a standardized barcode or QR code (registered trademark) is adopted for the coupon output to the paper medium or the customer terminal 20 used here, the cash register terminal generally used in retail stores can be used. Is a process for reading these codes and giving bonus points, etc. to the purchase price of a specific product (a process for giving the number of points read from the code, or a process for giving the number of points normally given from the code. Since the function of executing the process of assigning the number of points multiplied by a predetermined magnification) is provided, the present invention can be carried out without making any special modification to the cash register terminal 31.

When purchasing the same product multiple times, it is possible to perform a balance inquiry for the total purchase price and output a coupon that summarizes multiple identical products, but the coupon of the cash register terminal is read. Since the function to calculate and give bonus points etc. is generally processed for each product, coupons are issued for each product, and if the customer wants to purchase multiple products at once, multiple coupons are issued. It is preferable to issue one coupon.

Similarly, when the answer to the balance inquiry received by the balance inquiry unit 321 of the in-store terminal 32 allows a part of the points to be given to the purchase price, it is determined that the points can be given at the time of purchasing the product selected by the customer. If the coupon for giving points corresponding to the balance of the point back option is output from the coupon output unit 322, the points can be given by the same procedure.

In FIG. 5, an example of performing a balance inquiry using the in-store terminal 32 and outputting a coupon has been described, but in the first embodiment, as shown in FIG. 6, the balance is used using the customer terminal 20 such as a smartphone. It is also possible to make an inquiry and output a coupon. In this case, if the product to be purchased for which the purchase price (selling price) is specified and the store to purchase the product are selected on the Web page transmitted from the point back option management server 10, the description with respect to FIG. 5 Since the electronic coupon can be output to the customer terminal 20 in the same flow as the above, the customer can obtain the coupon before visiting the store where the product is purchased.

The above is the processing flow in the standard example of the first embodiment, and FIG. 7 shows a modified example of the first embodiment. In this example, the balance inquiry of the point back option and the reception of the answer to the balance of the point back option to the point back option management server 10 are performed by the customer terminal 20 such as a smartphone as in FIG. It is configured to output from. That is, when the customer terminal 20 receives a response to the balance inquiry that enables points to be given to the purchase price, the customer terminal 20 transmits a coupon output signal for outputting the coupon to the in-store terminal 32, and receives this. A coupon such as a paper medium is output from the in-store terminal 32. With this configuration, even if the in-store terminal 32 is offline, an embodiment of outputting a coupon such as a paper medium from the in-store terminal 32 becomes possible. The balance inquiry from the customer terminal 20 may be performed before the customer visits the retail store 30, or may be performed while checking the sale product or the like on the in-store terminal 32 after the customer visits the store.

As described above, instead of the configuration in which the customer ID of the customer who purchased the point back option and the option ID of the purchased point back option are used to specify the point back option owned by the customer and manage the balance. As a configuration to manage the balance by assigning a unique ID that identifies the point back option to each purchase unit of the point back option in the form of a prepaid card that can be used on the net without specifying the customer who purchased it. May be good. In that case, when requesting the balance inquiry to the point back option management server 10, the point back option assigned to each purchase unit of the point back option is replaced with the option ID that identifies the customer ID and the type of the point back option. A unique ID that identifies the will be included in the balance inquiry.

Subsequently, with reference to FIGS. 8 and 9, the flow of inquiring the balance of the point back option and giving points at the time of purchasing the product in the second embodiment of the present invention will be described. In the second embodiment, the balance of the point back option is inquired from the cash register terminal 31 installed in the retail store 30 where points can be awarded by the point back option.

In the second embodiment, as shown in FIG. 8, a customer who visits a retail store 30 that can use the point back option purchases a product that can receive points by the point back option. A smartphone that allows a customer to have a cashier who operates a cashier terminal 31 of a retail store 30 read a product to be purchased, a customer ID that identifies himself / herself, and an option ID that identifies the type of point-back option that he / she owns. Present the customer terminal 20 such as, or an IC card such as a point card.

In the cash register terminal 31, in order to inquire the balance of the point back option owned by the customer, the JAN code that identifies the product displayed in the form of a barcode on the label or the like attached to the product, and the customer terminal 20 or IC. The customer ID and option ID stored or displayed on the card are read and transmitted to the point back option management server 10. Further, the purchase points of the product are also input to the cash register terminal 31, the purchase price (sales price) of the product is calculated, and the cash register terminal 31 is used together with the store code for identifying the retail store 30 in which the cash register terminal 31 is installed. It is transmitted to the point back option management server 10. Even when the cash register terminal 31 is a self-checkout, the same information can be transmitted only by the operator of the cash register terminal 31 becoming a customer.

In the second embodiment, as in the first embodiment, the customer ID used for the balance management of the point back option and the member ID used for the balance management of the points in the point service are managed as different IDs. In some cases, the member ID used for point balance management is used as a common ID, but in the former case, the latter member ID is used as the IC card that reads the customer ID and option ID. Will be read from different point cards, etc.

The request for the balance inquiry of the point back option including the customer ID, option ID, JAN code, purchase price, and store code is received by the balance inquiry processing unit 15 of the point back option management server 10, and then the point back option management server. The process for the balance inquiry in 10 is the same as that of the first embodiment. The answer to the balance inquiry is transmitted from the balance inquiry processing unit 15 to the cash register terminal 31.

When the cash register terminal 31 receives the answer of the balance inquiry that enables points to be given to the purchase price, the cash register terminal 31 performs the settlement processing of the purchase price in the same manner as at the time of normal sales, and transmits the sales information to the sales management system 70. In addition, the point management system uses the number of points (number of points) given to the purchase of the product determined from the purchase price and option ID, which is included in the answer to the balance inquiry, and the member ID read from the point card. Send to 80. In the point management system 80, the number of points given to the purchase of the product is added to the balance of points held by the customer identified by the received member ID.

If the answer to the balance inquiry allows a part of the points to be given to the purchase price, the purchase price is settled and the sales information is sent to the sales management system 70, and the number of points to be given partly. Etc. are transmitted to the point management system 80. If the answer to the balance inquiry makes it impossible to give points to the purchase price, only the process of performing the settlement process of the purchase price and transmitting the sales information to the sales management system 70 is performed.

The above is the processing flow in the standard example of the second embodiment, and FIG. 9 shows a modified example of the second embodiment. In this example, the request for the balance inquiry of the point back option to the point back option management server 10 is transmitted from the customer terminal 20 such as a smartphone instead of the cash register terminal 31, and the answer to the balance inquiry is also the smartphone or the like instead of the cash register terminal 31. It is received by the customer terminal 20 of.

The customer terminal 20 such as a smartphone stores the customer ID and the option ID of the point back option purchased by the customer, and further, the JAN code of the product to be purchased, the purchase price of the product, and the cash register terminal 31 are installed. The store code of the store is received from the cash register terminal 31 (the customer may directly input this information into the customer terminal 20 or the bar code or the like attached to the product may be read by the customer terminal 20). The request for the balance inquiry including the information of the above may be transmitted from the customer terminal 20 to the point back option management server 10.

The flow of the balance inquiry in the point back option management server 10 is the same as that of the first embodiment and the case of FIG. 8, but the answer to the balance inquiry is transmitted to the customer terminal 20 such as a smartphone instead of the cash register terminal 31. To. A signal corresponding to the answer is transmitted from the customer terminal 20 to the cash register terminal 31, or a reply that points can be given (including partial points can be given) is displayed on the screen of the customer terminal 20 and the cash register terminal 31 is operated. By presenting it to the cashier in charge, it is sufficient to execute a process for receiving points corresponding to all or a part of the purchase price at the time of payment processing of the purchase price of the product on the cash register terminal 31.

As described in the first embodiment, the point back option owned by the customer is specified from the customer ID of the customer who purchased the point back option and the option ID of the purchased point back option, and the balance is managed. Instead of specifying the customer who purchased the point back option, a unique ID that identifies the point back option is assigned to each purchase unit of the point back option in the form of a prepaid card that can be used online, and the balance is calculated. The same may apply to the second embodiment as the configuration may be managed.

Subsequently, with reference to FIG. 10, the flow of inquiring the balance of the point back option and giving points at the time of purchasing the product in the third embodiment of the present invention will be described. In the third embodiment, the type and balance of the point back option owned by the customer are managed not by the point back option management server 10 but by a customer terminal 20 such as a smartphone or an IC card such as a point card.

In the flow of purchasing the point back option in the first and second embodiments described with reference to FIGS. 4 and the like, the type (option ID) and balance (option balance) of the purchased point back option are transmitted to the point back option management server 10. Although it is stored and managed, these information are stored in the customer terminal 20 or the IC card and managed. In order to store this information in the customer terminal 20, the point back option registered in the point back option management server 10 by the flow of purchasing the point back option in the first and second embodiments described with reference to FIGS. 4 and the like. Information on the type and balance of the loyalty points may be stored in the customer terminal 20, and in order to store the information in an IC card such as a point card, as described above, the point back option management server of the in-store terminal 32 or the like An IC card such as a point card is read into a dedicated terminal connected to 10 via a network, and information on the type (option ID) and balance (option balance) of the point back option for which payment of the purchase price has been completed is sent to the IC card. It should be memorized.

When a customer who has a point back option visits a customer terminal 20 or a retail store 30 which has an IC card and can use the point back option, he / she communicates with the in-store terminal 32 installed in the retail store 30 to communicate with the in-store terminal 32. The same coupon as in the first embodiment is output to the in-store terminal 32. In this embodiment, as in the first embodiment, the customer operates the in-store terminal 32 to select the product to be purchased identified by the JAN code (the purchase price is also specified by the selected product), and the customer. Information on the option ID of the point back option and its balance held by the customer terminal 20 or the IC card is received by the in-store terminal 32.

In this embodiment, the in-store terminal 32 stores information about the target product and the target store for each type of the point back option similar to the information stored in the target information storage unit 12 of FIGS. 2 and 3, and the in-store terminal. It is determined from the JAN code whether the product selected in 32 is included in the target product of the option ID of the point back option owned by the customer, and the retail store 30 in which the in-store terminal 32 is installed is owned by the customer. Whether it is included in the target store of the option ID of the point back option is determined from the store code set in the in-store terminal 32. If it is included in the target product and the target small store, it is judged whether the balance of the point back option held by the customer is sufficient for the points given to the purchase price of the product (the first case where partial grant is possible is also possible). And the second embodiment), it is determined whether or not the coupon can be output. The output coupon is used to give points at the time of purchasing the product at the cash register terminal 31, as in the first embodiment.

FIG. 11 shows a modified example of the third embodiment. In FIG. 10, the process of determining the target product and the target store to be executed by the in-store terminal 32 and inquiring the balance of the point back option is executed here by a predetermined program stored in the customer terminal 20 or the IC card. From the in-store terminal 32, information on the JAN code of the product to be purchased, the purchase price (sales price) of the product, and the store code of the retail store 30 in which the in-store terminal 32 is installed, which are necessary for the balance inquiry, can be obtained from the customer terminal 20 or It is handed over to the IC card, the result of the balance inquiry is returned to the in-store terminal 32, and when points can be given (including cases where some points can be given), a coupon is output from the in-store terminal 32.

In the first to third embodiments described above, it is premised that the target products and target stores that can use the point back option are limited, but the target stores are not limited and only the target products are limited. It is also possible to issue a point-back option that has been made. In that case, the process of sending and receiving the store code and determining whether or not the store corresponds to the target store does not occur, and the retailers and retail stores that can use the point back option are not restricted.

Further, in the first to third embodiments, the product to which points are given to the purchase price by the point back option is assumed to be a tangible product displayed at a retail store, but the target product is tangible. If it is not limited to the products of the above, but if it is a transaction target for a predetermined price, for example, a massage chain store issues a point back option in which points are given to the massage treatment fee. As described above, the usage fee of the intangible service can also be the subject of the present invention.

10 Point back option management server 11 Purchase reception unit 12 Target information storage unit 13 Balance registration unit 14 Balance information storage unit 15 Balance inquiry processing unit 16 Target judgment unit 17 Balance judgment unit 18 Balance update unit 20 Customer terminal 30 Retail store 31 Cash register terminal 32 Store terminal 321 Balance inquiry unit 322 Coupon output unit 40 Manufacturer server 50 Retailer server 60 Payment server 70 Sales management system 80 Point management system

Claims (18)

An information processing server that processes information about point back options, which is the right to receive points for the purchase price of one or more predetermined products.
Includes user identification information that identifies the user, option type identification information that identifies the type of point back option owned by the user, product identification information that identifies the product that the user purchases, and the purchase price of the product. , A balance inquiry receiving means for accepting a balance inquiry of the point back option for a predetermined point given to the purchase price of the product,
A target determination means for determining whether the product specified from the product identification information is a target product that can receive points by the point back option of the type specified from the option type identification information.
It is determined whether the balance of the point back option of the type specified from the option type identification information held by the user specified from the user identification information is sufficient for the predetermined points given to the purchase price of the product. Balance judgment means to be done,
A response output means for outputting an answer to the balance inquiry based on the determination result of the target determination means and the balance determination means is provided.
The response output means determines that the product is a target product for which points can be awarded by at least the target determination means, and the balance determination means determines that the balance of the point back option is sufficient for the predetermined points. An information processing server characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product on condition that the product is purchased. The balance inquiry receiving means receives a balance inquiry including seller identification information that identifies a business operator or a store that sells the product.
The target determination means determines whether the business operator or store identified from the seller identification information is the target business operator or store that can receive points by the point back option of the type specified from the option type identification information. Judging,
The answer output means is used for the purchase price of the product, provided that at least the target business operator or the store is determined by the target determination means to be the target business operator or the target store to receive points by the point back option. The information processing server according to claim 1, wherein an answer that enables a predetermined point to be given to the user is output. An information processing server that processes information about point back options, which is the right to receive points for the purchase price of one or more predetermined products.
For a predetermined point given to the purchase price of the product, including option identification information for identifying the point back option owned by the user, product identification information for identifying the product purchased by the user, and the purchase price of the product. The balance inquiry receiving means for accepting the balance inquiry of the point back option, and
A target determination means for determining whether the product specified from the product identification information is a target product that can receive points by the point back option specified from the option identification information.
A balance determination means for determining whether the balance of the point back option specified from the point back option identification information is sufficient for a predetermined point given to the purchase price of the product.
A response output means for outputting an answer to the balance inquiry based on the determination result of the target determination means and the balance determination means is provided.
The response output means determines that the product is a target product for which points can be awarded by at least the target determination means, and the balance determination means determines that the balance of the point back option is sufficient for the predetermined points. An information processing server characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product on condition that the product is purchased. The balance inquiry receiving means receives a balance inquiry including seller identification information that identifies a business operator or a store that sells the product.
The target determination means determines whether the business operator or store identified from the seller identification information is a target business operator or store that can receive points by the point back option specified from the point back option identification information. do it,
The answer output means is used for the purchase price of the product, provided that at least the target business operator or the store is determined by the target determination means to be the target business operator or the target store to receive points by the point back option. The information processing server according to claim 3, wherein an answer that enables a predetermined point to be given to the user is output. From an information processing server that processes information about the point back option, which is the right to receive points for the purchase price of one or more predetermined products, and a terminal device connected to the information processing server via a network. Information processing system
The information processing server is
From the terminal device, user identification information for identifying a user, option type identification information for identifying a type of point back option owned by the user, product identification information for identifying a product purchased by the user, and the product. A balance inquiry receiving means for accepting a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including the purchase price of the product.
A target determination means for determining whether the product specified from the product identification information is a target product that can receive points by the point back option of the type specified from the option type identification information.
Whether the balance of the point back option of the type specified from the point back option type identification information held by the user specified from the user identification information is sufficient for the predetermined points given to the purchase price of the product. Balance judgment means to judge,
A response transmission means for outputting an answer to the balance inquiry and transmitting it to the terminal device based on the determination result of the target determination means and the balance determination means is provided.
The response transmission means is determined by at least the target determination means that the product is a target product for which points can be awarded, and the balance determination means determines that the balance of the point back option is sufficient for the predetermined points. On condition that, a reply that enables a predetermined point to be given to the purchase price of the product is transmitted to the terminal device.
The terminal device is
Upon receiving an answer that allows the purchase price of the product to be given a predetermined point, a coupon for giving a predetermined point to the purchase price of the product or a coupon for outputting the coupon to another terminal device. An information processing system characterized by being provided with a coupon output means for outputting an output signal. In the information processing server
The balance inquiry receiving means receives a balance inquiry including seller identification information that identifies a business operator or a store that sells the product.
The target determination means is a target business or store where the business or store identified from the seller identification information can receive points by the point back option of the type specified from the point back option type identification information. Judging whether
The response transmission means is used for the purchase price of the product, provided that the business operator or the store is determined by the target determination means to be the target business operator or the target store to receive points by the point back option. In response to this, an answer that enables the awarding of predetermined points is sent to the terminal device, and the answer is sent to the terminal device.
In the terminal device
When the coupon output means receives a reply that a predetermined point can be given to the purchase price of the product, the coupon or the coupon that can be used at the business operator or the store is output to another terminal device. The information processing system according to claim 5, wherein a coupon output signal for making the product output is output. From an information processing server that processes information about the point back option, which is the right to receive points for the purchase price of one or more predetermined products, and a terminal device connected to the information processing server via a network. Information processing system
The information processing server is
The terminal device is attached to the purchase price of the product, including option identification information for identifying the point back option owned by the user, product identification information for identifying the product purchased by the user, and the purchase price of the product. A balance inquiry receiving means that accepts a balance inquiry of the point back option for a predetermined point,
A target determination means for determining whether the product specified from the product identification information is a target product that can receive points by the point back option specified from the option identification information.
A balance determination means for determining whether the balance of the point back option specified from the point back option identification information is sufficient for a predetermined point given to the purchase price of the product.
A response transmission means for outputting an answer to the balance inquiry and transmitting it to the terminal device based on the determination result of the target determination means and the balance determination means is provided.
The response transmission means is determined by at least the target determination means that the product is a target product for which points can be awarded, and the balance determination means determines that the balance of the point back option is sufficient for the predetermined points. On condition that, a reply that enables a predetermined point to be given to the purchase price of the product is transmitted to the terminal device.
The terminal device is
Upon receiving an answer that allows the purchase price of the product to be given a predetermined point, a coupon for giving a predetermined point to the purchase price of the product or a coupon for outputting the coupon to another terminal device. An information processing system characterized by being provided with a coupon output means for outputting an output signal. In the information processing server
The balance inquiry receiving means receives a balance inquiry including seller identification information that identifies a business operator or a store that sells the product.
The target determination means determines whether the business operator or store identified from the seller identification information is a target business operator or store that can receive points by the point back option specified from the point back option identification information. do it,
The response transmission means is used for the purchase price of the product, provided that the business operator or the store is determined by the target determination means to be the target business operator or the target store to receive points by the point back option. In response to this, an answer that enables the awarding of predetermined points is sent to the terminal device, and the answer is sent to the terminal device.
In the terminal device
When the coupon output means receives a reply that a predetermined point can be given to the purchase price of the product, the coupon or the coupon that can be used at the business operator or the store is output to another terminal device. The information processing system according to claim 7, wherein a coupon output signal for making the product output is output. An information processing device that processes information about point back options, which is the right to receive points for the purchase price of one or more predetermined products.
Option type identification information that identifies the type of point back option held by the user, the balance of the point back option held by the user, product identification information that identifies the product purchased by the user, and the purchase price of the product. A balance inquiry receiving means for accepting a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including
A target determination means for determining whether the product specified from the product identification information is a target product that can receive points by the point back option of the type specified from the option type identification information.
A balance determination means for determining whether the balance of the point back option held by the user is sufficient for a predetermined point given to the purchase price of the product.
A response output means for outputting an answer to the balance inquiry based on the determination result of the target determination means and the balance determination means is provided.
The response output means determines that the product is a target product to which points can be awarded by at least the target determination means, and the balance determination means determines that the balance of the point back option is sufficient for the predetermined points. An information processing device characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product on condition that the product is purchased. The target determination means determines whether the store in which the information processing device is installed is a target store that can receive points by the point back option of the type specified from the point back option type identification information.
The answer output means grants predetermined points to the purchase price of the product, provided that the store is determined by the target determination means to be a target store for which points can be awarded by the point back option. 9. The information processing apparatus according to claim 9, wherein the information processing apparatus is characterized by outputting an answer that is possible. An information processing device that processes information about point back options, which is the right to receive points for the purchase price of one or more predetermined products.
Includes option identification information that identifies the point-back option held by the user, the balance of the point-back option held by the user, product identification information that identifies the product that the user purchases, and the purchase price of the product. A balance inquiry receiving means for receiving a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, and a balance inquiry receiving means.
A target determination means for determining whether the product specified from the product identification information is a target product that can receive points by the point back option specified from the option identification information.
A balance determination means for determining whether the balance of the point back option held by the user is sufficient for a predetermined point given to the purchase price of the product.
A response output means for outputting an answer to the balance inquiry based on the determination result of the target determination means and the balance determination means is provided.
The response output means determines that the product is a target product to which points can be awarded by at least the target determination means, and the balance determination means determines that the balance of the point back option is sufficient for the predetermined points. An information processing device characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product on condition that the product is purchased. The target determination means determines whether the store in which the information processing device is installed is a target store that can receive points by the point back option specified from the point back option identification information.
The answer output means grants predetermined points to the purchase price of the product, provided that the store is determined by the target determination means to be a target store for which points can be awarded by the point back option. 11. The information processing apparatus according to claim 11, wherein the information processing apparatus is characterized by outputting an answer that is possible. An information processing method executed by an information processing server that processes information about a point back option, which is the right to receive points for the purchase price of one or more predetermined products.
The information processing server identifies the user, the option type identification information for identifying the type of the point back option owned by the user, the product identification information for identifying the product purchased by the user, and the above. A balance inquiry acceptance step that accepts a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including the purchase price of the product, and
The information processing server determines whether the product specified from the product identification information is a target product that can receive points by the point back option of the type specified from the option type identification information, and a target determination step.
The information processing server determines that the balance of the point back option of the type specified from the point back option type identification information held by the user specified from the user identification information is given to the purchase price of the product. Balance judgment step to judge whether the points are sufficient, and
The information processing server has a response output step that outputs a response to the balance inquiry based on the determination results of the target determination step and the balance determination step.
In the answer output step, the information processing server determines that the product is a target product for which points can be awarded at least in the target determination step, and the balance of the point back option is determined in the balance determination step. An information processing method characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product on condition that it is determined that the points are sufficient. An information processing method executed by an information processing server that processes information about a point back option, which is the right to receive points for the purchase price of one or more predetermined products.
The information processing server grants the purchase price of the product, including option identification information for identifying the point back option owned by the user, product identification information for identifying the product purchased by the user, and the purchase price of the product. A balance inquiry acceptance step that accepts a balance inquiry of the point back option for a predetermined point to be performed, and
The information processing server determines whether the product specified from the product identification information is a target product that can receive points by the point back option specified from the option identification information, and a target determination step.
A balance determination step in which the information processing server determines whether the balance of the point back option specified from the point back option identification information is sufficient for a predetermined point given to the purchase price of the product.
The information processing server has a response output step that outputs a response to the balance inquiry based on the determination results of the target determination step and the balance determination step.
In the answer output step, the information processing server determines that the product is a target product for which points can be awarded at least in the target determination step, and the balance of the point back option is determined in the balance determination step. An information processing method characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product on condition that it is determined that the points are sufficient. By an information processing server that processes information about the point back option, which is the right to receive points for the purchase price of one or more predetermined products, and a terminal device connected to the information processing server via a network. Information processing method to be executed
The information processing server identifies the user identification information for identifying the user, the option type identification information for identifying the type of the point back option owned by the user, and the product purchased by the user from the terminal device. A balance inquiry acceptance step that accepts a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including product identification information and the purchase price of the product.
The information processing server determines whether the product specified from the product identification information is a target product that can receive points by the point back option of the type specified from the option type identification information, and a target determination step.
The information processing server determines that the balance of the point back option of the type specified from the point back option type identification information held by the user specified from the user identification information is given to the purchase price of the product. Balance judgment step to judge whether the points are sufficient, and
The information processing server has a response transmission step of outputting an answer to the balance inquiry and transmitting it to the terminal device based on the determination results of the target determination step and the balance determination step.
In the response transmission step, the information processing server determines that the product is a target product for which points can be awarded at least in the target determination step, and the balance of the point back option is determined in the balance determination step. On condition that it is judged that the points are sufficient, a reply that the predetermined points can be given to the purchase price of the product is transmitted to the terminal device.
When the terminal device receives a reply that a predetermined point can be given to the purchase price of the product, a coupon for giving a predetermined point to the purchase price of the product or the coupon is given to another terminal device. An information processing method comprising a coupon output step for outputting a coupon output signal for output. By an information processing server that processes information about the point back option, which is the right to receive points for the purchase price of one or more predetermined products, and a terminal device connected to the information processing server via a network. Information processing method to be executed
The product including the option identification information for identifying the point back option owned by the user, the product identification information for identifying the product purchased by the user, and the purchase price of the product from the terminal device. A balance inquiry acceptance step that accepts a balance inquiry of the point back option for a predetermined point given to the purchase price of
The information processing server determines whether the product specified from the product identification information is a target product that can receive points by the point back option specified from the option identification information, and a target determination step.
A balance determination step in which the information processing server determines whether the balance of the point back option specified from the option identification information is sufficient for a predetermined point given to the purchase price of the product.
The information processing server has a response transmission step of outputting an answer to the balance inquiry and transmitting it to the terminal device based on the determination results of the target determination step and the balance determination step.
In the response transmission step, the information processing server determines that the product is a target product for which points can be awarded at least in the target determination step, and the balance of the point back option is determined in the balance determination step. On condition that it is judged that the points are sufficient, a reply that the predetermined points can be given to the purchase price of the product is transmitted to the terminal device.
When the terminal device receives a reply that a predetermined point can be given to the purchase price of the product, a coupon for giving a predetermined point to the purchase price of the product or the coupon is given to another terminal device. An information processing method comprising a coupon output step for outputting a coupon output signal for output. An information processing method executed by an information processing device that processes information about a point back option, which is the right to receive points for the purchase price of one or more predetermined products.
Option type identification information for identifying the type of point back option owned by the user, the balance of the point back option owned by the user, and product identification information for identifying the product purchased by the user. , A balance inquiry acceptance step that accepts a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including the purchase price of the product.
The information processing device determines whether the product specified from the product identification information is a target product that can receive points by the point back option of the type specified from the option type identification information, and a target determination step.
A balance determination step in which the information processing device determines whether the balance of the point back option held by the user is sufficient for a predetermined point given to the purchase price of the product.
The information processing apparatus has a response output step for outputting a response to the balance inquiry based on the determination results of the target determination step and the balance determination step.
In the answer output step, the information processing apparatus determines that the product is a target product for which points can be awarded at least in the target determination step, and the balance of the point back option is determined in the balance determination step. An information processing method characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product on condition that it is determined that the points are sufficient. An information processing method executed by an information processing device that processes information about a point back option, which is the right to receive points for the purchase price of one or more predetermined products.
Option identification information for identifying the point back option owned by the user, the balance of the point back option possessed by the user, product identification information for identifying the product purchased by the user, and the product. A balance inquiry reception step that accepts a balance inquiry of the point back option for a predetermined point given to the purchase price of the product, including the purchase price of the product.
The information processing device determines whether the product specified from the product identification information is a target product that can receive points by the point back option specified from the option identification information, and a target determination step.
A balance determination step in which the information processing device determines whether the balance of the point back option held by the user is sufficient for a predetermined point given to the purchase price of the product.
The information processing apparatus has a response output step for outputting a response to the balance inquiry based on the determination results of the target determination step and the balance determination step.
In the answer output step, the information processing apparatus determines that the product is a target product for which points can be awarded at least in the target determination step, and the balance of the point back option is determined in the balance determination step. An information processing method characterized by outputting an answer that enables a predetermined point to be given to the purchase price of the product on condition that it is determined that the points are sufficient.

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