JP2021179666A - Management device, object reservation method, and program - Google Patents

Abstract

To verify adequacy of request for providing an object.SOLUTION: A management device 4 includes: a reservation application accepting unit 431 which accepts, from a membership base system, reservation application information for applying reservation of an object which a member of the membership base system is allowed to use; a determination unit 432 which determines whether the reservation application information satisfies a system reservation condition being set in association with the membership base system; and a notification unit 435 which notifies the membership base system of information according to a result of determination of the determination unit 432.SELECTED DRAWING: Figure 3

Description

The present invention relates to a management device for managing an object used by a user, an object securing method, and a program.

Conventionally, a system is known in which a member is made to use a service on condition that the member is registered. Patent Document 1 describes a member service system that provides member services to members (hereinafter referred to as "membership infrastructure system"), and a business operator that has a membership contract with a business operator that provides member services (hereinafter, "related business operator"). The technology that allows members to use the services provided by) is described.

Japanese Unexamined Patent Publication No. 2004-70597

The related business operator may make a membership contract not only with one member service business operator but also with a plurality of member service business operators. In this case, it may not be appropriate for the related business operator to uniformly provide the same content to the business operator of each member service. For example, in the membership service, the larger the scale, the larger the number of objects used by the member, and the smaller the scale, the smaller the number of objects used by the member. In this case, if a small-scale membership service provider requests the provision of many objects, the difference between the number of objects provided and the number of objects actually used becomes large, and the objects are effectively utilized. There was a problem that it could not be done.

Therefore, the present invention has been made in view of these points, and an object of the present invention is to provide a management device, an object securing method, and a program capable of verifying the validity of a request for provision of an object.

The management device according to the first aspect of the present invention includes a securing application receiving unit that receives securing application information for applying for securing an object to be used by a member of the membership infrastructure system from the membership infrastructure system, and the securing application information. , A determination unit that determines whether or not the system reservation condition set in association with the member infrastructure system is satisfied, and a notification unit that notifies the member infrastructure system of information based on the result of the determination by the determination unit. Have.

Even if the management device further has a system allocation unit that allocates the member infrastructure system to the object based on the securement application information when it is determined that the securement application information satisfies the system reservation condition. Alternatively, the notification unit may notify the member infrastructure system of information about the object to which the membership infrastructure system is assigned.

The securing application information may include a desired securing location selected as the desired placement location from among a plurality of placement locations where the plurality of objects are respectively arranged, and the determination unit may include the securing desired location. , It may be further determined whether or not the securement application information satisfies the place reservation condition set in association with the securement desired place.

The management device has a usage application receiving unit that receives usage application information for the member to apply for the use of the object from the member infrastructure system, and the member to the object secured based on the usage application information. It may further have a member allocation unit to which the member is assigned, and a usage control unit that controls the use of the object to which the member is assigned based on the usage reservation information based on the usage application information corresponding to the member. ..

The notification unit may notify the member infrastructure system of the information regarding the service for securing the object based on the usage status of the object by the member.
When the management device determines that the reservation application information satisfies the system reservation condition, the management device issues a system reservation ID for identifying the application for securing the object, and the system reservation ID issued. It may further have an information recording unit for recording the reservation reservation information including the above-mentioned reservation application information.

The object securing method according to the second aspect of the present invention includes a step of receiving securing application information from the member infrastructure system for applying for securing of an object to be used by a member of the membership infrastructure system, which is executed by a computer. The reservation application information includes a step of determining whether or not the system reservation condition set in association with the membership infrastructure system is satisfied, and a step of notifying the membership infrastructure system of information based on the determination result.

The program according to the third aspect of the present invention is the securing application receiving unit, which receives the securing application information for applying for securing the object for the member of the membership infrastructure system to use the computer from the membership infrastructure system, and the securing application information. Is a determination unit that determines whether or not the system reservation condition set in association with the member infrastructure system is satisfied, and a notification unit that notifies the member infrastructure system of information based on the result of the determination by the determination unit. Make it work.

According to the present invention, there is an effect that the validity of the request for providing the object can be verified.

It is a figure for demonstrating the outline of a management system. It is a figure for demonstrating the outline of a management system. It is a figure which shows the structure of the management apparatus. It is a figure which shows an example of the structure of the database stored in the storage part. It is a flowchart which shows the flow of processing of a management apparatus.

[Overview of management system S]
1 and 2 are diagrams for explaining the outline of the management system S. The management system S includes a member terminal 1, a locker device 2, a member infrastructure system 3, and a management device 4. The management system S is for providing a reservation service including a service for securing an object to be used by a member U of the member service provided by the business operator and a service for reserving the object for the user. It is a system used for.

The object is an object borrowed and used by the user, and is, for example, a locker L. The user includes a member U of the member infrastructure system 3 (a member U of the member service provided by the member infrastructure system 3) and a general user who is a non-member of the membership infrastructure system 3.

The member terminal 1 is a terminal used by the member U, for example, a smartphone. For example, a dedicated application program (hereinafter referred to as "member application") for the member U to use the member service provided by the member infrastructure system 3 is installed in the member terminal 1.

The locker device 2 is a device for providing a locker service. The locker service is a service for providing the user with the use of the locker L. The locker device 2 includes a plurality of lockers L and a terminal T that controls the locker L (for example, locks and unlocks the door of the locker L) and setstles the usage fee of the locker L. .. The locker device 2 is arranged in various places such as the premises of a station and the building of a government office.

The plurality of lockers L include a reservation-only locker and a general-purpose locker. The reservation-only locker is a locker L that can be used by making a reservation, and is, for example, a locker L that can be used by a user making a reservation for the locker L through a member service or a reservation service. The reservation-only locker may include a reservation-only locker that can be secured by the member service provider. The general-purpose locker is a locker L that can be used without making a reservation, and is, for example, a locker L that can be used by a user performing a procedure for using the locker L at the terminal T of the locker device 2.

The locker device 2 shown in FIG. 1 is provided with six lockers L. For example, the lockers L1, L2, and L3 are reserved lockers, and the lockers L4, L5, and L6 are general lockers. The plurality of lockers L are not limited to reservation-only lockers and general-purpose lockers, and may further include shared lockers that can be used with or without reservation.

The member infrastructure system 3 is a system for providing member services. The member service is a service for providing the member U with the use of the provided service provided by the business operator (related business operator) affiliated with or contracted with the business operator of the member service. In this embodiment, the member service operator and the locker service operator, which is the provided service, have a tie-up relationship or a contractual relationship, and the member U may use the locker L as the member service. can. The business operator of the member service is, for example, a company that operates a railway transportation service or a company that operates an accommodation service.

The management device 4 is a device for providing a reservation service, for example, a server. The management device 4 may be arranged in the same place as the locker device 2, or may be arranged in a place different from the locker device 2 (for example, on the cloud). The business operator of the reservation service may be the same business operator as the locker service business operator or the member service business operator, or may be a different business operator.

The reservation service is a service that can be used by the member U of the member service provided by the business operator affiliated with or contracted with the locker service business operator, and the member U lockers in the reservation service via the member infrastructure system 3. Reserve L and use the reserved locker L. The locker L that can be reserved by the member U in the reservation service includes the locker L secured for the business operator of the member service to which the member U belongs and the locker L that is not secured. For example, the member U can use the locker L secured for the member service operator at a lower usage fee than the case where the locker L not secured is used.

Hereinafter, the processing flow of the management system S will be described with reference to FIG. 2. FIG. 2A shows a flow of processing of the management system S before securing the locker L. First, the member infrastructure system 3 transmits the securing application information for applying for securing the locker L to be used by the member U to the management device 4 ((1) in FIG. 2A).

When the management device 4 receives the reservation application information, the management device 4 determines whether or not the reservation application information satisfies the system reservation condition corresponding to the member infrastructure system 3 ((2) in FIG. 2A). The system reservation condition is a condition set in association with the member infrastructure system 3. For example, the larger the scale of the member service, the wider the condition (for example, the number of lockers L that can be secured is large, and the locker L can be secured. (Long period, etc.) is set, and the smaller the scale of the member service, the narrower the condition (for example, the quantity of locker L that can be secured is small, the period that locker L can be secured is short, etc.) is set. The system reservation condition may be set according to the frequency of use of the reservation service (frequency of application for securing the locker L) in addition to the scale of the member service.

Then, the management device 4 notifies the member infrastructure system 3 of the result information indicating the result of the above determination ((3) in FIG. 2 (a)). For example, when the management device 4 determines that the reservation application information satisfies the system reservation condition, the management device 4 notifies the member infrastructure system 3 of the information regarding the secured locker L as the result information. On the other hand, when the management device 4 determines that the reservation application information does not satisfy the system reservation condition, the management device 4 notifies the member infrastructure system 3 of the information indicating that the locker L cannot be secured as the result information.

By doing so, the management system S can verify the validity of the request for the provision of the object. Thereby, for example, when the business operator of the member service requests the locker L to be secured in the content commensurate with the scale of the member service, the management system S can secure the locker L in response to the request. As a result, the management system S can suppress the provision of the locker L in response to the deviant request by the member service operator.

FIG. 2B shows the flow of processing of the management system S after securing the locker L. First, when the member U of the member infrastructure system 3 performs an operation for applying for the use of the secured locker L in the member application of the member terminal 1, the member terminal 1 enters the member U via the member infrastructure system 3. The usage application information for applying for the use of the locker L is transmitted to the management device 4 ((4) in FIG. 2 (b)).

When the management device 4 receives the usage application information, the management device 4 allocates the member U to the locker L selected from the secured locker L ((5) in FIG. 2 (b)). Here, "allocation" is to occupy a specific locker for a predetermined period, and secure the member infrastructure system 3 assigned to the locker L or a member infrastructure system 3 other than the member U, and other. It is to limit the use of users.

Then, the management device 4 controls the use of the locker L to which the member U is assigned based on the usage reservation information ((6) in FIG. 2 (b)). The usage reservation information is information based on the usage application information, for example, information for identifying the application for use of the locker L by the member U, information for identifying the member U, and a period during which the member U uses the locker L. Includes information indicating that.

After that, the member U uses the assigned locker L. By doing so, the management system S uses the locker L secured for the operator of the member infrastructure system 3 (the operator of the member service provided by the member infrastructure system 3) as the member U of the member infrastructure system 3. Can be used by.
Hereinafter, the configuration of the management device 4 will be described.

[Configuration of management device 4]
FIG. 3 is a diagram showing the configuration of the management device 4. The management device 4 has a communication unit 41, a storage unit 42, and a control unit 43. The communication unit 41 is a network interface for communicating with the member terminal 1, the locker device 2, and the member infrastructure system 3, and includes, for example, a LAN (Local Area Network) controller.

The storage unit 42 is a storage medium such as a ROM (Read Only Memory), a RAM (Random Access Memory), and a hard disk. The storage unit 42 stores a program executed by the control unit 43. The storage unit 42 stores a condition management database that manages system reservation conditions set for each member infrastructure system 3 and a reservation management database that manages reservations for the locker L.

FIG. 4 is a diagram showing an example of the configuration of the database stored in the storage unit 42. FIG. 4A is a diagram showing an example of the configuration of the condition management database. The condition management database stores different system reservation conditions for each member service operator who has a tie-up or contractual relationship with the locker service operator. As shown in FIG. 4A, the condition management database stores the business operator identification information in association with the system reservation condition (upper limit secured quantity and upper limit secured period).

The business operator identification information is information for identifying the business operator of the member infrastructure system 3. The upper limit secured quantity is the upper limit of the quantity of the locker L that can be secured. The upper limit secured quantity may be the upper limit of the quantity (or ratio) of the locker L that can be secured in one arrangement place, or may be the upper limit of the quantity of the locker L that can be secured in one application. It may be the upper limit of the total quantity of lockers L that can be secured in a plurality of applications in which at least a part of the period in which the locker L is desired to be secured overlaps.

The upper limit securing period is the upper limit of the period during which the locker L can be secured. For example, the larger the scale of the member service (larger number of members), the larger the upper limit secured quantity or the longer upper limit secured period is set, and the smaller the scale of the member service (smaller number of members), the smaller the maximum secured quantity or the short upper limit secured. The period is set.

The management device 4 may change the system reservation conditions according to the usage status of the reservation service. The management device 4 has, for example, the quantity of lockers L secured in response to an application for securing lockers L by the member infrastructure system 3 last time or in the past under the system usage conditions corresponding to a certain member infrastructure system 3, and the member infrastructure. The upper limit securing quantity (for example, the higher the ratio, the higher the upper limit securing quantity) and the upper limit securing period (the higher the ratio, the higher the upper limit securing period) according to the high ratio with the number of members U of the system 3 using the locker L. Extend) to change. Further, in the management device 4, for example, in a situation where the expiration date of the securing period for securing the locker L in a certain member infrastructure system 3 (for example, a period equal to the desired securing period) is approaching, the above ratio is less than a certain utilization rate. If so, change to the reduced upper limit secured quantity.

The system reservation condition is not limited to the upper limit securing quantity and the upper limit securing period, and may further include one or more secureable places indicating the arrangement places where the locker L can be secured. The secureable place includes, for example, a place where the locker L is used more frequently as the scale of the member service is larger. The secureable place may be an arrangement place designated in advance by the member service operator (for example, an arrangement place designated at the time of tie-up or contract with the locker service operator).

FIG. 4B is a diagram showing an example of the configuration of the reservation management database. As shown in FIG. 4B, the reservation management database includes the placement location, locker identification information, reserved reservation information (system reservation ID (identifier), business identification information, reservation period, etc.), and usage reservation information ( It is stored in association with the member reservation ID, member identification information, usage period, etc.). The locker identification information is information for identifying the locker L. The system reservation ID is information for identifying the application for securing the locker L by the member infrastructure system 3. The securing period is a period for securing the locker L in the member infrastructure system 3. The member reservation ID is information for identifying the application for the use of the locker L by the member U. The usage period is the period during which the member U uses the locker L.

Returning to FIG. 3, the control unit 43 is, for example, a CPU (Central Processing Unit). By executing the program stored in the storage unit 42, the control unit 43 includes the secure application reception unit 431, the determination unit 432, the system allocation unit 433, the object control unit 434, the notification unit 435, the usage application reception unit 436, and the control unit 43. It functions as a member allocation unit 437. Hereinafter, each function of the control unit 43 will be described separately for the processing before securing the locker L and the processing after securing the locker L.

<Processing before securing locker L>
The securing application receiving unit 431 receives the securing application information from the member infrastructure system 3 for applying to secure the locker L to be used by the member U of the membership infrastructure system 3 via the communication unit 41. The securing application information includes the area where the locker L is desired to be secured (for example, around Tokyo Station), and the location where the locker L is desired to be secured from among the plurality of placement locations where the locker L is arranged. Includes at least one of the selected one or more desired locations, the desired quantity of locker L to be secured, the desired period of securing locker L, the size of locker L desired to be secured, and the like. .. The desired quantity of lockers L may be the total quantity of lockers L desired to be secured at each placement location, or may be the quantity of lockers L for each placement location.

The determination unit 432 determines whether or not to secure the locker L based on the reservation application information. Specifically, the determination unit 432 determines whether or not the reservation application information satisfies the system reservation condition set in association with the member infrastructure system 3. The determination unit 432 is, for example, a business corresponding to the member infrastructure system 3 in which the desired securing quantity and the desired securing period included in the securing application information apply for securing the locker L based on the securing application information in the condition management database. It is determined whether or not the upper limit secured quantity and the upper limit secured period stored in association with the person identification information are not exceeded. When the member infrastructure system 3 applies for securing the locker L multiple times in which at least a part of the desired securing period overlaps, the determination unit 432 determines the upper limit securing quantity by the total quantity of the desired securing quantities of each application. It may be determined whether or not it exceeds.

Further, for example, when the securement application information includes the securement desired place, the determination unit 432 tells the member infrastructure system 3 that the securement desired place has applied for the securement of the locker L based on the securement application information in the condition management database. Determine if it is included in the secureable location stored in association with the corresponding operator identification information.

The determination unit 432 may determine whether or not to secure the locker L by using a condition other than the system reservation condition. For example, the determination unit 432 further determines whether or not the reservation application information satisfies the conditions set for each placement location.

Specifically, the determination unit 432 determines whether or not the securement application information further satisfies the place reservation condition set in association with the securement desired place included in the securement application information. For example, in the management device 4, the upper limit secured quantity or the upper limit securing period is set for each placement place as a place reservation condition, and the upper limit securing quantity or the short upper limit securing period is set in the placement place where the utilization rate of the locker L is high. Is set, and a large upper limit securing quantity or a long upper limit securing period is set in the arrangement place where the utilization rate of the locker L is low.

In this case, the determination unit 432 determines whether or not the desired securing quantity or the desired securing period does not exceed the upper limit secured quantity or the upper limit securing period of the place reservation condition set in association with the desired securing place. By doing so, the management device 4 may secure a large number of lockers L in the member infrastructure system 3 or secure lockers L for a long period of time in a place where the locker L is highly utilized. It can be deterred.

The determination unit 432 may further determine whether or not the reservation application information satisfies the time reservation condition set for each time period. For example, in the management device 4, the upper limit secured quantity is set for each time as a time reservation condition, and the time when the usage rate of the locker L is high (for example, the Golden Week period, the summer vacation period including the Obon holiday, and the year-end and New Year period). Etc.) has a small upper limit secured quantity or a short upper limit secured period, and a large upper limit secured quantity or a long upper limit secured period is set when the utilization rate of the locker L is low. In this case, the determination unit 432 determines whether or not the desired securing quantity or the desired securing period does not exceed the upper limit secured quantity or the upper limit securing period of the time reservation condition corresponding to the desired securing period.

The determination unit 432 may determine whether or not the locker L can be secured based on the reservation application information. Specifically, the determination unit 432 may refer to the reservation management database and determine whether or not there are a number of unassigned lockers equal to the desired number of secured lockers in the desired secured place and the desired secured period. The unassigned locker is a locker L to which another member infrastructure system 3 or a user has not been assigned.

The determination unit 432 is based on the number of lockers L arranged at the desired securing location or the number of lockers L secured in response to the application for securing the locker L by the other member infrastructure system 3 at the desired securing location. It may be determined whether or not to secure the locker L. For example, the management device 4 is set with a predetermined threshold value corresponding to the number of lockers L arranged at the desired securing location or the number of lockers L secured at the desired securing location. In this case, the determination unit 432 secures the locker L when the number of lockers L arranged at the desired securing location is larger than the predetermined threshold value or when the number of the secured locker L is smaller than the predetermined threshold value. Then it is determined.

The determination unit 432 may determine whether or not to secure the locker L based on the past usage record of the locker service in the member infrastructure system 3 that has applied to secure the locker L based on the securing application information. The "past use record of the locker service" is, for example, the number of uses of the locker L by the member U of the member infrastructure system 3 per predetermined period (for example, one month). For example, the management device 4 is set with a predetermined threshold value corresponding to the usage record. In this case, the determination unit 432 determines that the locker L is to be secured when the number of uses per predetermined period by the member U of the member infrastructure system 3 who has applied to secure the locker L is greater than or equal to the predetermined threshold value.

The determination unit 432 may determine whether or not the member infrastructure system 3 for which the locker L is secured is a predetermined membership infrastructure system 3. For example, the management device 4 manages a list of member service providers that have a tie-up or contractual relationship with the locker service provider, and the determination unit 432 manages the member infrastructure system 3 that has applied to secure the locker L. It is determined whether or not the business operator is included in the above business operator list.

Various information may be set in the above list of businesses. For example, in the business operator list, information indicating whether or not the business operator is allowed to secure the locker L in real time may be set for each business operator, and the member U may be a member of the business operator. Information indicating whether or not the locker L is allowed to be used in real time via the service may be set.

The system allocation unit 433 secures a specific locker L for the member infrastructure system 3 when it is determined that the securing application information satisfies the system reservation condition. Specifically, when it is determined that the securement application information satisfies the system reservation conditions (and the place reservation conditions, etc.), the system allocation unit 433 sets the member infrastructure system 3 in the locker L based on the securement application information. Allocate.

The system allocation unit 433 allocates the member infrastructure system 3 to, for example, an unassigned locker in a number equal to the desired securing quantity arranged at the desired securing location. Further, the system allocation unit 433 allocates the member infrastructure system 3 to, for example, unassigned lockers in the desired securing place and the desired securing period, and the number of unassigned lockers equal to the desired securing quantity. The system allocation unit 433 selects, for example, the locker L to which the member infrastructure system 3 is allocated from the reservation-only locker or the reservation-only locker. By doing so, the management device 4 can provide the secured locker L to the member infrastructure system 3. If the system allocation unit 433 does not have the number of unassigned lockers equal to the desired number of secured lockers at the desired secured location, the member infrastructure system 3 may be added to the unassigned lockers arranged at other locations around the desired secured location. May be assigned.

For example, when the system allocation unit 433 determines that the security application information satisfies the system reservation condition (and the place reservation condition) immediately after the security application reception unit 431 receives the security application information, the locker L has a membership base. Allocate system 3. The system allocation unit 433 may allocate the member infrastructure system 3 to the locker L when the reservation desired period is approached after it is determined that the reservation application information satisfies the system reservation condition (and the place reservation condition).

The system allocation unit 433 allocates the member infrastructure system 3 to the locker L based on the reservation application information, for example, when the current time has passed the allocation start time based on the desired reservation period. The allocation start time is a time set before a predetermined time (for example, a few minutes before, a few hours, or a few days before) the start time of the desired securing period.

The system allocation unit 433 further functions as an information recording unit, and records the reservation reservation information based on the reservation application information in order to allocate the member infrastructure system 3 to the locker L. Specifically, when it is determined that the reservation application information satisfies the system reservation condition, the system allocation unit 433 issues a system reservation ID corresponding to the application for securing the locker L by the member infrastructure system 3 and issues the system reservation ID. Record the reserved reservation information including the numbered system reservation ID and the secured application information.

The system allocation unit 433, for example, has a system reservation ID for each locker identification information corresponding to the locker L to which the member infrastructure system 3 is assigned, and a business identification information corresponding to the business operator of the member service who has applied to secure the locker L. And the desired securing period included in the securing application information are stored in the reservation management database in association with the locker identification information. By doing so, the management device 4 can manage various information for each application for securing the locker L.

In the above, an example in which the system allocation unit 433 issues a system reservation ID corresponding to an application for securing the locker L has been described, but the present invention is not limited to this. For example, the system allocation unit 433 may issue a different system reservation ID for each locker L to which the member infrastructure system 3 is assigned. Further, for example, the system allocation unit 433 may issue a system ID for each group which is a unit that can be secured. The group is preset, for example, by a locker service provider or a reservation service provider. For example, each of the plurality of reservation-only lockers (or reservation-only lockers) belongs to any one of a plurality of groups including the plurality of reservation-only lockers, and the system allocation unit 433 is for each group. , Each issue a different system reservation ID.

The system allocation unit 433 may further function as a calculation unit for calculating the billing fee associated with securing the locker L. The system allocation unit 433 calculates the billing cost for each system reservation ID, for example. The system allocation unit 433 may calculate the billing cost for each member infrastructure system 3 (for each business operator identification information).

The system allocation unit 433 calculates the billing fee according to, for example, the secured quantity (the quantity of the secured locker L) and the secured period (the period in which the locker L is secured). The system allocation unit 433 may calculate the billing charge based on the basic charge for using the reservation service and the charge according to the secured quantity and the secured period. Further, the system allocation unit 433 may calculate a higher charge as the time to secure the locker L is higher when the usage rate of the locker L is higher, and the remaining quantity of the reservation-only locker or the reservation-only frame is small. You may calculate a higher charge. Further, the system allocation unit 433 may calculate a lower charge as the frequency with which the member infrastructure system 3 applies for securing the locker L is higher.

The object control unit 434 functions as a secure control unit and controls the use of the secure locker based on the secure reservation information corresponding to the member infrastructure system 3. The secured locker is the locker L to which the member infrastructure system 3 is assigned. For example, first, the object control unit 434 transmits control information including the locker identification information corresponding to the secured locker and the secured reservation information to the locker device 2 provided with the secured locker via the communication unit 41. Then, when the locker device 2 acquires the control information from the management device 4, it controls the use of the locker L (secured locker) indicated by the locker identification information.

The locker device 2 specifies, for example, an unlocked secure locker door that allows only the specific member infrastructure system 3 or its member U to unlock the locked secure locker door as a control of the use of the secure locker. Only the member infrastructure system 3 or its member U can be locked, the power supplied to operate the secure locker can be controlled only by the specific member infrastructure system 3 or its member U, or by another user. When trying to use the secured locker, a message indicating that the locker is unavailable is displayed on a display (not shown) provided in the terminal T.

The notification unit 435 notifies the member infrastructure system 3 of information based on the result of the determination by the determination unit 432 via the communication unit 41. When it is determined that the reservation application information does not satisfy the system reservation condition, the notification unit 435 notifies the member infrastructure system 3 of the information indicating that the locker L cannot be secured as the result information.

When it is determined that the reservation application information does not satisfy the system reservation condition, the notification unit 435 may notify the member infrastructure system 3 of the information for the reservation application information to satisfy the system reservation condition. For example, if the desired quantity to be secured included in the securement application information exceeds the upper limit secure quantity of the system reservation condition, the notification unit 435 may change the desired secure quantity to a quantity equal to the upper limit secure quantity of the system reservation condition. Notify the member infrastructure system 3 of the information indicating that the reservation condition is satisfied.

When it is determined that the reservation application information satisfies the system reservation conditions (and the place reservation conditions, etc.), the notification unit 435 notifies the member infrastructure system 3 of the information regarding the secured locker L as the result information. Specifically, the notification unit 435 notifies the member infrastructure system 3 of the information regarding the locker L to which the membership infrastructure system 3 is assigned. The notification unit 435 notifies the member infrastructure system 3 of information about the locker L, including, for example, the locker identification information corresponding to the secured locker L and the billing fee associated with the securing of the locker L.

For example, after the system allocation unit 433 allocates the member infrastructure system 3 to the locker L, or the object control unit 434 controls the use of the locker L, the notification unit 435 transfers information about the locker L to the member infrastructure system. Notify 3. The notification unit 435 may notify the member infrastructure system 3 of the information regarding the locker L immediately before the desired securing period.

Specifically, first, when it is determined that the reservation application information satisfies the system reservation condition, the notification unit 435 notifies the member infrastructure system 3 of the first information indicating that the reservation application information has been accepted. Then, when the system allocation unit 433 allocates the member infrastructure system 3 to the locker L when the current time has passed the allocation start time, the notification unit 435 relates to the locker L to which the member infrastructure system 3 is allocated. The second information, which is information, is notified to the member infrastructure system 3.

In the above, the example in which the notification unit 435 notifies the member infrastructure system 3 of the information regarding the locker L to which the membership infrastructure system 3 is assigned has been described, but the present invention is not limited to this. The notification unit 435 may notify the member infrastructure system 3 of information for indicating the usage limit available to the member U of the membership infrastructure system 3. The usage frame is a frame for enabling the locker L of the desired quantity to be secured from among the plurality of lockers L arranged at the desired securing place without securing the specific locker L.

Specifically, first, the system allocation unit 433 records the reservation application information when it is determined that the reservation application information satisfies the system reservation condition. Then, the notification unit 435 notifies the member infrastructure system 3 of information for indicating the usage limit that can be used by the member U of the membership infrastructure system 3. For example, in the management device 4, the number of uses of the locker L by another user (general user or member U of another member infrastructure system 3) whose usage period overlaps at least a part at a desired placement location is the desired placement. Until the number of lockers L placed in the place is subtracted from the number indicated by the usage limit, the number of lockers L can be used by accepting applications for using the locker L by other users. Control not to accept the application when the number is exceeded.

By the way, the use of the locker L by the user may be delayed without being completed within the scheduled usage period. For example, in the schedule for securing and using a certain locker L, when the securing period of the member infrastructure system 3 is provided immediately after the usage period of the user, the management device 4 ends the use of the locker L by the user. However, if the locker L is delayed, the locker L cannot be secured for the member infrastructure system 3 according to the securing period (desired securing period). Therefore, in the locker L to which the member infrastructure system 3 is assigned, the management device 4 allocates the locker L to which the member infrastructure system 3 is assigned when the end of the use of the locker L by the user who used the locker L immediately before the securing period is delayed. , May be changed to another locker L.

Specifically, the system allocation unit 433 allocates the member infrastructure system 3 to the locker L, and then the user uses the locker L when a predetermined time based on the securing period of the member infrastructure system 3 has elapsed. If is not terminated, the locker L to which the member infrastructure system 3 is assigned is changed to another unassigned locker (another locker L to which neither the other member infrastructure system 3 nor the user is assigned). After that, the notification unit 435 notifies the member infrastructure system 3 of the information indicating that the secured locker L has been changed.

<Processing after securing locker L>
The usage application receiving unit 436 receives the usage application information for the member U to apply for the use of the locker L from the member infrastructure system 3 of the member U via the communication unit 41. The usage application information includes the system reservation ID corresponding to the application for securing the locker L by the member infrastructure system 3 of the member U, the business identification information corresponding to the business operator of the member service to which the member U belongs, and the member corresponding to the member U. Information for indicating the locker desired to be used selected from the identification information, the desired place to be used as the desired place to use the locker L, and the secured locker (locker L to which the member infrastructure system 3 is assigned). Locker identification information) and the desired period of use of the locker L are included.

Specifically, the usage application receiving unit 436 receives the usage application information from the member infrastructure system 3 via the communication unit 41.

When a specific locker L is secured, the usage application reception unit 436 is used in the locker L to which the member infrastructure system 3 corresponding to the business identification information included in the usage application information is assigned at the desired usage location. If there is a locker L that has not been used, or if the locker desired to be used is not used by another member U, the usage application information is accepted. Further, when the usage quota is secured, the usage application reception unit 436 will use the usage application information when the number of usages of the locker L by another member U during the desired usage period is less than the number indicated by the usage quota. Accept.

The member allocation unit 437 allocates the member U to the secured locker L based on the usage application information received by the usage application reception unit 436. Specifically, the member allocation unit 437 selects the locker L to which the member U is allocated from the secured lockers at the desired place of use. The member allocation unit 437 allocates the member U to the locker desired to be used selected by the member U from the secured lockers, for example. The "allocation" in this case is a process for making the corresponding locker L available only to the registered member U.

The member allocation unit 437 records the usage reservation information based on the usage application information when allocating the member U to the secured locker. Specifically, the member allocation unit 437 issues a member reservation ID corresponding to the application for use of the locker L by the member U, and records the secured reservation information including the issued member reservation ID and the usage application information. .. The member allocation unit 437 reserves, for example, the member reservation ID, the member identification information, and the usage period (desired usage period) in association with the locker identification information corresponding to the locker L to which the member U is assigned and the system reservation ID. Store in the management database. In the example shown in FIG. 4B, the member allocation unit 437 associates the usage reservation information including the member reservation ID “AR0001” with the locker identification information “L0001” and the system reservation ID “SR0001” in the reservation management database. Remember.

The object control unit 434 further functions as a usage control unit, and controls the use of the usage locker based on the usage reservation information corresponding to the member U. The locker used is the locker L to which the member U is assigned. For example, first, the object control unit 434 transmits control information including the locker identification information corresponding to the use locker and the use reservation information to the locker device 2 provided with the use locker via the communication unit 41. Then, when the locker device 2 acquires the control information from the management device 4, it controls the use of the locker L (usage locker) indicated by the locker identification information. The locker device 2 may have the terminal T control the use of the locker L indicated by the locker identification information.

The notification unit 435 may notify the member infrastructure system 3 of the member U of information regarding the reservation service based on the usage status of the locker L by the member U. The information regarding the reservation service is, for example, information for recommending the use of the reservation service to the member infrastructure system 3 for which the locker L is not applied for. In the notification unit 435, for example, when the number of uses of the locker L by the member U of the member infrastructure system 3 for which the locker L has not been applied for (for example, the number of uses per month) is equal to or higher than a predetermined threshold value. In addition, the member infrastructure system 3 is notified of the information for recommending the securing of the locker L to be used by the member U as the information regarding the reservation service. In this case, the notification unit 435 may notify the member infrastructure system 3 of information regarding the reservation service including the maximum quantity of the locker L that can be secured and the maximum period that the locker L can be secured.

Further, the notification unit 435 may notify the member infrastructure system 3 of information regarding the reservation service based on the tour content scheduled to be sold to the member U in the member service. For example, it is assumed that the management device 4 acquires information indicating the tour contents (location, number of people, nationality, length of stay and time, arrangement status of luggage storage location) from the member infrastructure system 3. In this case, if the luggage cannot be arranged, the notification unit 435 recommends securing a locker L to be used by the member U participating in the tour at the place where the tour is planned to be visited (for example, the nearest station to the tourist spot). Information for the purpose (for example, locker location, reservation status at scheduled stay time and usage prediction information (charge, locker size, number of vacant spaces)) is notified to the member infrastructure system 3.

The information regarding the reservation service may be information for recommending an increase or decrease in the number of lockers L to be secured in the member infrastructure system 3 that has applied for securing the lockers L. For example, the management device 4 is set with a first threshold value for determining whether or not the usage rate of the locker L by the member U is high, and a second threshold value for determining whether or not the utilization rate is low. Has been done. In this case, the notification unit 435 increases the quantity of the secured locker L when the ratio between the secured quantity of the locker L and the number of users of the locker L used by the member U is equal to or more than the first threshold value. Notify the member infrastructure system 3 of the information for recommendation. Further, when the ratio is equal to or less than the second threshold value, the notification unit 435 notifies the member infrastructure system 3 of information for recommending a reduction in the number of lockers L to be secured. The number of uses may be the number actually used by the member U or the number assumed based on the past usage record of the locker L by the member U.

The notification unit 435 may present the locker L usage fee to the member U before the member U applies for the use of the locker L. For example, first, the member terminal 1 requests the presentation of the usage fee when the locker L is used under the conditions desired by the member U (for example, the locker desired to be used and the desired period to be used) via the member infrastructure system 3. .. Then, the notification unit 435 notifies the member terminal 1 of information indicating the usage fee calculated based on the conditions desired by the member U via the member infrastructure system 3. The management device 4 may acquire a usage fee based on the conditions desired by the member U from the locker device 2.

The member infrastructure system 3 stores information indicating usage charges based on various conditions set in advance by the management device 4, and in response to a request for presentation of usage charges by the member terminal 1, the stored usage charges The usage fee corresponding to the conditions desired by the member U may be presented from among them. The member infrastructure system 3 may set a usage fee based on the conditions desired by the member U, and if the usage fee that can be set by the management device 4 is limited, the limitation is applied. The usage fee may be set within the range.

[Processing of management device 4]
Subsequently, the processing flow of the management device 4 will be described. FIG. 5 is a flowchart showing a processing flow of the management device 4. The process of S5 shown in FIG. 5 may be performed before the process of S4. This flowchart starts when the securing application receiving unit 431 receives the securing application information from the member infrastructure system 3 via the communication unit 41 (S1).

The determination unit 432 determines whether or not the reservation application information satisfies the system reservation condition set in association with the member infrastructure system 3 (S2). When it is determined that the reservation application information does not satisfy the system reservation condition (NO in S2), the management device 4 advances the process to S5. On the other hand, when it is determined that the securement application information satisfies the system reservation condition (YES in S2), the system allocation unit 433 allocates the member infrastructure system 3 to the locker L based on the securement application information (S3).

The object control unit 434 controls the use of the secure locker to which the system allocation unit 433 has allocated the member infrastructure system 3 based on the secure reservation information (S4). Then, the notification unit 435 notifies the member infrastructure system 3 of the result information via the communication unit 41 (S5).

For example, when it is determined that the reservation application information does not satisfy the system reservation condition (NO in S2), the notification unit 435 uses the information indicating that the locker L cannot be secured as the result information in the member infrastructure system 3 Notify to. On the other hand, when the notification unit 435 determines that the secured application information satisfies the system reservation condition (YES in S2) and the member infrastructure system 3 is assigned to the locker L, the notification unit 435 transfers the information about the locker L to the member infrastructure. Notify system 3.

[Modification example]
In the above, an example in which the object is the locker L has been described, but the present invention is not limited to this. For example, the object may be a bicycle. For example, a plurality of bicycles are arranged in a place such as a bicycle parking lot of a store or an apartment. Bicycles are equipped with electronic locks.

For example, after the bicycle is secured for the member infrastructure system 3, the member U first performs a procedure for applying for the use of the bicycle using the member application of the member terminal 1, and the management device 4 receives the procedure. The application is accepted via the member infrastructure system 3. Then, the management device 4 allocates the member U to the bicycle satisfying the condition desired by the member U, and controls the use of the bicycle to which the member U is assigned.

The management device 4 controls the electronic lock of the bicycle to the server by transmitting the control information to the server that manages the bicycle to which the member U is assigned (for example, the unlocking of the electronic lock by the assigned member U). To enable unlocking by users other than the member U, etc.). The server may be arranged around the bicycle to which the member U is assigned, or may be arranged in a place different from the place where the bicycle is arranged (for example, on the cloud). The management device 4 may control the electronic lock of the bicycle.

After that, the member U performs an operation for authenticating with the member application, the server, or the electronic lock of the bicycle of the member terminal 1, and starts using the bicycle. The "operation for authentication" is, for example, an operation of reading the QR code (registered trademark) displayed on the server display or the electronic lock of the bicycle with the member terminal 1, and the password notified to the member terminal 1 of the server or the bicycle. The operation of inputting to the electronic lock, the operation of holding the IC (Integrated Circuit) card (membership card) distributed by the membership service over the server or the electronic lock of the bicycle, and the like.

The object may be a parking lot (parking space). For example, in a lock plate (flap) type parking lot, the management device 4 is assigned by the member U by raising the lock plate of the parking space to which the member U is assigned so that the car cannot park in the parking space. Control the use of reserved parking spaces. In this case, the member U performs an operation for starting the use of the parking space at the member terminal 1 or the checkout machine arranged in the parking lot, and lowers the lock plate of the parking space to use the parking space. To start.

In addition to the above, the object may be a rental conference room, a rental space, or the like, and may be any object as long as it can be exclusively used or rented by a specific user for a certain period of time.

[Effects in this embodiment]
As described above, the management device 4 determines whether or not the reservation application information received from the member infrastructure system 3 satisfies the system reservation information set in association with the member infrastructure system 3. Then, the management device 4 notifies the member infrastructure system 3 of the result information indicating the result of determining whether or not the securing application information satisfies the system reservation information. By doing so, the management system S can verify the validity of the request for the provision of the object. Thereby, for example, when the business operator of the member service requests the locker L to be secured in the content commensurate with the scale of the member service, the management system S can secure the locker L in response to the request. As a result, the management system S can suppress the provision of the locker L in response to the deviant request by the member service operator.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist. be. For example, all or part of the device can be functionally or physically distributed / integrated in any unit. Also included in the embodiments of the present invention are new embodiments resulting from any combination of the plurality of embodiments. The effect of the new embodiment produced by the combination has the effect of the original embodiment together.

1 Member terminal 2 Locker device 3 Member infrastructure system 4 Management device 41 Communication unit 42 Storage unit 43 Control unit 431 Securing application reception unit 432 Judgment unit 433 System allocation unit 434 Object control unit 435 Notification unit 436 Usage application reception unit 437 Member allocation Department L Locker S Management System T Terminal U Member

Claims (8)

The securing application reception unit that accepts the securing application information for applying for securing the object to be used by the members of the membership infrastructure system from the membership infrastructure system, and
A determination unit for determining whether or not the reservation application information satisfies the system reservation condition set in association with the membership infrastructure system.
A notification unit that notifies the member infrastructure system of information based on the result of the determination by the determination unit, and
Management device with. Further, it has a system allocation unit that allocates the member infrastructure system to the object based on the securement application information when it is determined that the securement application information satisfies the system reservation condition.
The notification unit notifies the member infrastructure system of information about the object to which the membership infrastructure system is assigned.
The management device according to claim 1. The securing application information includes a securing desired place selected as the placement place desired to secure the object from a plurality of placement places in which the plurality of objects are arranged.
The determination unit further determines whether or not the reservation application information satisfies the place reservation condition set in association with the desired place to be secured.
The management device according to claim 1 or 2. A usage application reception unit that receives usage application information for the member to apply for the use of the object from the membership infrastructure system, and a usage application reception unit.
A member allocation unit that allocates the member to the secured object based on the usage application information, and
A usage control unit that controls the use of the object to which the member is assigned based on the usage reservation information based on the usage application information corresponding to the member.
Have more,
The management device according to any one of claims 1 to 3. The notification unit notifies the member infrastructure system of information regarding the service for securing the object based on the usage status of the object by the member.
The management device according to any one of claims 1 to 4. When it is determined that the reservation application information satisfies the system reservation condition, a system reservation ID for identifying the reservation application for the object is issued, and the issued system reservation ID and the reservation application information are issued. It also has an information recording unit that records secured reservation information including
The management device according to any one of claims 1 to 5. Computer runs,
The step of accepting the securing application information from the membership infrastructure system for applying to secure the object to be used by the members of the membership infrastructure system, and
A step of determining whether or not the secured application information satisfies the system reservation condition set in association with the member infrastructure system, and
A step of notifying the member infrastructure system of information based on the judgment result, and
How to secure an object with. Computer,
Securing application reception department that accepts securing application information from the member infrastructure system to apply for securing the object to be used by members of the membership infrastructure system,
A determination unit that determines whether or not the reservation application information satisfies the system reservation condition set in association with the membership infrastructure system, and information based on the result of the determination by the determination unit is notified to the membership infrastructure system. Notification section,
A program to function as.

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