JP2021179639A5 - - Google Patents

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JP2021179639A5
JP2021179639A5 JP2021131722A JP2021131722A JP2021179639A5 JP 2021179639 A5 JP2021179639 A5 JP 2021179639A5 JP 2021131722 A JP2021131722 A JP 2021131722A JP 2021131722 A JP2021131722 A JP 2021131722A JP 2021179639 A5 JP2021179639 A5 JP 2021179639A5
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Japan
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data
utterance
unit
voice
audio data
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JP2021131722A
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Japanese (ja)
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JP7288701B2 (en
JP2021179639A (en
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Priority claimed from JP2019204469A external-priority patent/JP6933397B2/en
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Claims (2)

対象者の音声を音声データに変換可能なマイク装置と接続され、前記マイク装置から受信した前記音声データをテキスト化可能な音声認識装置であって、
前記マイク装置から受信した前記音声データをテキスト化し、前記対象者の発言データを生成する発言データ生成部と、
前記発言データと予め定められた禁止ワードデータとを比較し、一致又は類似する頻度を集計する集計部と、
前記集計部による集計の結果を管理者に表示する表示部と、
前記発言データ生成部により生成された発言データを前記音声データの発信元ごとに分類して蓄積して保存する発言データ保存部と、
を有する、音声認識装置。 A speech recognition device connected to a microphone device capable of converting a subject's voice into voice data, and capable of converting the voice data received from the microphone device into text,
a utterance data generation unit that converts the voice data received from the microphone device into text and generates utterance data of the subject person;
an aggregation unit that compares the utterance data with predetermined prohibited word data and aggregates the frequency of matching or similarity;
a display unit for displaying a result of counting by the counting unit to an administrator;
an utterance data storage unit for classifying, accumulating, and storing the utterance data generated by the utterance data generation unit for each source of the voice data;
A speech recognition device having 前記集計部は、予め定められ、前記音声データの発信元が属する属性において頻繁に用いられる特定音声データと前記音声データとを比較し、前記特定音声データとは異なる前記音声データについて前記集計を行う、請求項１記載の音声認識装置。 The aggregating unit compares the audio data with specific audio data that is predetermined and frequently used in an attribute to which the source of the audio data belongs, and performs the aggregation on the audio data that is different from the specific audio data. 2. The speech recognition apparatus according to claim 1 .
JP2021131722A 2019-11-12 2021-08-12 voice recognition device Active JP7288701B2 (en)

Priority Applications (1)

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JP2021131722A JP7288701B2 (en) 2019-11-12 2021-08-12 voice recognition device

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JP2019204469A JP6933397B2 (en) 2019-11-12 2019-11-12 Speech recognition device, management system, management program and speech recognition method
JP2021131722A JP7288701B2 (en) 2019-11-12 2021-08-12 voice recognition device

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JP2021179639A JP2021179639A (en) 2021-11-18
JP2021179639A5 true JP2021179639A5 (en) 2022-11-15
JP7288701B2 JP7288701B2 (en) 2023-06-08

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WO2022230784A1 (en) 2021-04-28 2022-11-03 キヤノン株式会社 Decontamination agent visualizing sheet, decontamination agent visualizing particle, and decontamination agent visualizing method using same, and information acquisition system

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JP4527654B2 (en) * 2005-11-24 2010-08-18 Ｎｅｃアクセステクニカ株式会社 Voice communication device
JP2011170274A (en) * 2010-02-22 2011-09-01 Chugoku Electric Power Co Inc:The Accident restoration training device
JP2012190090A (en) * 2011-03-09 2012-10-04 Fujitsu Ltd Lesson information processing device, method, and program
JP6605961B2 (en) * 2016-01-05 2019-11-13 富士フイルム株式会社 Care optimization support device, operation method and program thereof, and care optimization support system
JP2017135642A (en) * 2016-01-29 2017-08-03 株式会社日立システムズ Telephone voice monitoring evaluation system
JP6680584B2 (en) * 2016-03-16 2020-04-15 株式会社日立情報通信エンジニアリング Call recording system and call recording method
JP6767796B2 (en) * 2016-07-08 2020-10-14 株式会社日立情報通信エンジニアリング Call management system and its voice recognition control method
JP6670224B2 (en) * 2016-11-14 2020-03-18 株式会社日立製作所 Audio signal processing system
JP2021081452A (en) * 2018-03-08 2021-05-27 株式会社インタラクティブソリューションズ Presentation support method using computer and support system
JP7274315B2 (en) * 2019-03-13 2023-05-16 株式会社日立情報通信エンジニアリング Call center system and call monitoring method

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