JP2021152843A - Reservation management system and reservation management method - Google Patents

Abstract

To provide a reservation management system with improved tolerance of reservation of facilities.SOLUTION: A reservation management system 10 includes: an acquisition unit 32a for a first reservation person to acquire reservation instruction information for making a first reservation of any one of a plurality of facilities 80; a determination unit 32b for determining importance of the first reservation based on the acquired reservation instruction information; a formulation unit 32c for formulating a reservation change pattern subjected to the first reservation by changing an existing second reservation whose importance is lower than that of the determined first reservation to empty one of a plurality of facilities 80; and a management unit 32e for changing reservation information based on the reservation change pattern that minimizes an amount of predicted energy consumption among a plurality of formulated reservation change patterns.SELECTED DRAWING: Figure 1

Description

The present invention relates to a reservation management system for reserving facilities and the like.

Facility management, in which companies and organizations comprehensively plan, manage, and utilize facilities and their environments for organizational activities, is attracting attention. As a technique related to facility management, Patent Document 1 discloses a facility reservation management system capable of flexibly managing reservations when reserving facilities such as conference rooms.

JP-A-2017-151607

The present invention provides a reservation management system or the like with improved tolerance for facility reservations.

The reservation management system according to one aspect of the present invention includes an acquisition unit for acquiring reservation instruction information for the first reservation person to make an arbitrary first reservation for a plurality of facilities, and the acquired reservation instruction information. Based on the determination unit that determines the importance of the first reservation, and the reservation information that is stored in the storage unit and indicates the reservation status of the plurality of facilities, the determination unit of the first reservation is determined. The formulation department that vacates one of the plurality of facilities by changing an existing second reservation that is less important than the importance and formulates a reservation change pattern that is the target of the first reservation, and the reservation change pattern. For each of the plurality of formulated reservation change patterns, when a plurality of the above are formulated, a prediction unit that predicts the energy consumption of the entire plurality of facilities when the reservation change pattern is executed, and the predicted said It is provided with a management unit that changes the reservation information based on the reservation change pattern that consumes the least amount of energy.

In the reservation management method according to one aspect of the present invention, the first reservation person acquires reservation instruction information for making any one first reservation of a plurality of facilities, and based on the acquired reservation instruction information, By determining the importance of the first reservation and referring to the reservation information indicating the reservation status of the plurality of facilities stored in the storage unit, the importance is higher than the determined importance of the first reservation. By changing the existing second reservation, one of the plurality of facilities is vacated and a reservation change pattern to be the target of the first reservation is formulated, and when a plurality of reservation change patterns are formulated, it is formulated. For each of the plurality of reservation change patterns, the energy consumption of the entire plurality of facilities when the reservation change pattern is executed is predicted, and the predicted energy consumption is based on the reservation change pattern that minimizes the predicted energy consumption. The reservation information is changed.

The program according to one aspect of the present invention is a program for causing a computer to execute the reservation management method.

According to the present invention, a reservation management system or the like with improved tolerance for facility reservations is realized.

FIG. 1 is a block diagram showing a functional configuration of a reservation management system according to an embodiment. FIG. 2 is a diagram that visualizes the reservation information. FIG. 3 is a diagram showing an example of detailed information of a plurality of facilities. FIG. 4 is a flowchart of an operation example 1 of the reservation management system according to the embodiment. FIG. 5 is a diagram showing a first example of the reservation adjustment screen. FIG. 6 is a diagram showing a first reservation change pattern. FIG. 7 is a diagram showing a second reservation change pattern. FIG. 8 is a diagram showing an example of a notification screen when the reservation cannot be adjusted. FIG. 9 is a diagram showing an example of prediction reference information. FIG. 10 is a diagram showing an example of a notification screen when the reservation can be adjusted. FIG. 11 is a diagram showing a second example of the reservation adjustment screen. FIG. 12 is a diagram showing a third example of the reservation adjustment screen. FIG. 13 is a flowchart of an operation example 2 of the reservation management system according to the embodiment. FIG. 14 is a flowchart of an operation example 3 of the reservation management system according to the embodiment.

Hereinafter, embodiments will be specifically described with reference to the drawings. It should be noted that all of the embodiments described below show comprehensive or specific examples. Numerical values, shapes, materials, components, arrangement positions and connection forms of components, steps, order of steps, etc. shown in the following embodiments are examples, and are not intended to limit the present invention. Further, among the components in the following embodiments, the components not described in the independent claims will be described as arbitrary components.

It should be noted that each figure is a schematic view and is not necessarily exactly shown. Further, in each figure, substantially the same configuration may be designated by the same reference numerals, and duplicate description may be omitted or simplified.

(Embodiment)
[composition]
The configuration of the reservation management system according to the embodiment will be described. FIG. 1 is a block diagram showing a functional configuration of a reservation management system according to an embodiment. As shown in FIG. 1, the reservation management system 10 includes an information terminal 20, a server device 30, a plurality of lighting devices 40, a plurality of air conditioning devices 50, and a plurality of cameras 60.

The reservation management system 10 is a system that manages usage reservations (hereinafter, simply referred to as reservations) of a plurality of facilities 80. Each of the plurality of facilities 80 is, for example, a conference room. The first reservation person can make a reservation for a plurality of facilities 80 by accessing the server device 30 using the information terminal 20. A lighting device 40, an air conditioning device 50, and a camera 60 are installed in each of the plurality of facilities 80.

First, the information terminal 20 will be described. The information terminal 20 is an information terminal operated by the first reservation person to reserve the facility 80, and is a user interface device in the reservation management system 10. The information terminal 20 is, for example, a stationary information terminal such as a personal computer, but may be a portable information terminal such as a smartphone or a tablet terminal. The information terminal 20 may be a wall-mounted information terminal installed at the entrance of the facility 80 (that is, the entrance of the conference room). Specifically, the information terminal 20 has an input receiving unit 21 and an output unit 22.

The input receiving unit 21 receives the operation input or the voice input of the first reservation person. The input receiving unit 21 is realized by, for example, a touch panel or a hardware button (mouse button) that receives an operation input of the first reservation person. The input receiving unit 21 may be realized by a microphone or the like that receives the voice input of the first reservation person.

The output unit 22 outputs information. The output unit 22 is realized by a display panel such as a liquid crystal panel or an organic EL (Electroluminescence) panel, and outputs (displays) an image. Further, the output unit 22 may be realized by a speaker, for example, and may output audio.

Next, the server device 30 will be described. The server device 30 is a management device that manages the reservation status of the plurality of facilities 80. The server device 30 includes a communication unit 31, an information processing unit 32, and a storage unit 33.

The communication unit 31 is a communication module (communication circuit) for the server device 30 to communicate with the information terminal 20, the plurality of lighting devices 40, the plurality of air conditioning devices 50, and the plurality of cameras 60. The communication performed by the communication unit 31 is, for example, wired communication, but may be wireless communication. The communication standard used for communication is also not particularly limited.

The information processing unit 32 performs information processing for managing reservations for a plurality of facilities 80. Specifically, the information processing unit 32 manages the reservations of the plurality of facilities 80 by using the reservation information stored in the storage unit 33 indicating the reservation status of the plurality of facilities 80. The information processing unit 32 is realized by, for example, a microcomputer, but may be realized by a processor or a dedicated circuit. Specifically, the information processing unit 32 includes an acquisition unit 32a, a determination unit 32b, a formulation unit 32c, a prediction unit 32d, a management unit 32e, a notification unit 32f, and a control unit 32g.

The storage unit 33 is a storage device that stores a program executed by the information processing unit 32, reservation information indicating the reservation status of the plurality of facilities 80, detailed information of the plurality of facilities 80, and the like. The storage unit 33 is realized by, for example, an HDD (Hard Disk Drive) or a semiconductor memory.

The reservation information is, for example, information associated with the name of the person making the reservation, the number of users, the purpose of use (for example, a management meeting, a visitor, etc.), the date and time of the reservation, and the like for each of the plurality of facilities 80. Further, FIG. 2 is a diagram in which reservation information is visualized, and an image as shown in FIG. 2 is displayed on the output unit 22 of the information terminal 20 so that the first reservation person can grasp the reservation status. The numbers in parentheses in FIG. 2 are diagrams showing the number of users.

In addition, the importance of the reservation included in the reservation information (hereinafter, also referred to as the second reservation) is determined. In the example of FIG. 2, each of the plurality of second reservations has a different display mode depending on the importance. Importance is expressed in three stages, for example, as shown at the bottom of FIG.

Further, in the storage unit 33, as detailed information of each of the plurality of facilities 80, the identification information of the facility 80 (for example, the name and number of the conference room) is the capacity (maximum number of users) of the facility 80 and the facility 80. It is associated with information indicating the equipment installed in. FIG. 3 is a diagram showing an example of detailed information of the plurality of facilities 80.

Next, the lighting device 40, the air conditioning device 50, and the camera 60 will be described. The lighting device 40 is a device that illuminates the inside of the facility 80 in which the lighting device 40 is installed. Specifically, the lighting device 40 is a base light, a ceiling light, a downlight, or the like.

The air conditioner 50 adjusts the air quality (specifically, temperature and humidity) in the facility 80 in which the air conditioner 50 is installed. The air conditioner 50 is an air conditioner capable of adjusting the temperature of the wind sent from the air conditioner 50 by having a heat exchanger (not shown) or the like.

The camera 60 captures an image (for example, a moving image) in the facility 80 in which the camera 60 is installed, and transmits the image information of the captured image to the server device 30. The camera 60 is realized by an optical system such as a lens, an image sensor, and the like.

[Operation example 1]
Next, operation example 1 of the reservation management system 10 will be described. FIG. 4 is a flowchart of an operation example 1 of the reservation management system 10.

When the reservation start operation of the first reservation person is received by the input reception unit 21 of the information terminal 20 (S11), the information terminal 20 acquires the reservation information from the server device 30, and the output unit 22 is shown in FIG. A reservation screen that visualizes such reservation information is displayed (S12).

The first reservation person who visually recognizes the reservation screen tries to make a reservation for the facility 80 by seeing the vacancy of the reservation. Here, with respect to the reservation status shown in FIG. 2, we would like to reserve facility 80 for a meeting in which 10 people are scheduled to participate from 13:00 to 15:00 (hereinafter, this reservation is also referred to as the first reservation). In this case, there is no facility 80 that is open between 13:00 and 15:00. In such a case, the output unit 22 displays the reservation adjustment screen according to the operation of the first reservation person (S13), and the input reception unit 21 requests the reservation adjustment from the first reservation person. Accept the operation (S14). FIG. 5 is a diagram showing an example of a reservation adjustment screen.

As shown in FIG. 5, the first reservation person specifies the time zone in which the facility 80 is desired to be used, the purpose of use, the number of users, the necessary equipment, and the like by the operation in step S14. It should be noted that it is not specified which facility 80 the first reservation person wants to reserve.

When the acceptance of the operation is completed, the information terminal 20 transmits the reservation instruction information including the designated information (information indicating the time zone, purpose of use, number of users, required equipment, etc.) to the server device 30, and the server device 20. The acquisition unit 32a of 30 acquires reservation instruction information via the communication unit 31 (S15). The reservation instruction information is information for the first reservation person to make any one first reservation of the plurality of facilities 80.

Subsequently, the determination unit 32b determines the importance of the first reservation based on the acquired reservation instruction information (S16). For example, the importance is associated with the selection of the purpose of use on the reservation adjustment screen, and the determination unit 32b determines the importance of the first reservation based on the information indicating the purpose of use included in the reservation instruction information. do. The importance is determined in three stages, for example, high importance, medium importance, and low importance.

When the reservation management system 10 is used by the company A, the importance of the purpose of use when a meeting in which a person belonging to a company other than the company A participates is the purpose of use is that only the person belonging to the company A participates. It is set higher than the importance of the purpose of use when the meeting to be held is the purpose of use. In addition, the importance of the purpose of use when the purpose of use is a meeting in which people from multiple departments participate even within the same company A is the purpose of use when the purpose of use is a meeting in which only people from a single department participate. It is set higher than the importance of the purpose.

Next, the formulation unit 32c attempts to formulate a reservation change pattern by referring to the reservation information stored in the storage unit 33 (S17). Specifically, the formulation department 32c first identifies the facility 80 that satisfies the requirements for the number of users and the required equipment, based on the information indicating the number of users included in the reservation instruction information and the information indicating the required equipment. In operation example 1, the 201 conference room, the 202 conference room, and the 203 conference room all meet the requirements for the number of users and the necessary equipment (see FIGS. 2 and 5), so that the 201 conference room, the 202 conference room, and the 203 conference room are satisfied. 203 All of the conference rooms are identified.

Next, the formulation unit 32c identifies a second reservation having a lower importance than the importance of the first reservation determined in step S16 among the existing reservations targeting the facility 80 specified in step S17. For example, if the first reservation is determined to be of high importance, the medium or low importance reservation is identified as the second reservation. In the example of FIG. 2, each of the reservation of the reservation person B and the reservation of the reservation person C is specified as the second reservation.

Next, the formulation unit 32c formulates a reservation change pattern that is the target of the first reservation by leaving one of the plurality of facilities 80 open by changing the specified facility 80 that is the target of the second reservation. The change of the second reservation means the change of the facility 80 subject to the second reservation, and does not mean the cancellation of the second reservation. In the example of FIG. 2, by changing the reservation of the reservation person B from the 202 conference room to the 203 conference room, the 202 conference room is vacated and the first reservation change pattern to be the target of the first reservation and the reservation of the reservation person C are made. By changing from the 203 conference room to the 202 conference room, the 203 conference room is vacated and the second reservation change pattern to be the target of the first reservation is formulated. FIG. 6 is a diagram showing a first reservation change pattern, and FIG. 7 is a diagram showing a second reservation change pattern.

Next, the formulation unit 32c determines whether or not the reservation change pattern has been formulated (S18). When the reservation change pattern cannot be formulated (No in S18), the notification unit 32f transmits the notification information for notifying the first reservation person that the reservation cannot be adjusted to the communication unit 31 to the information terminal 20. Let (S19). As a result, the notification screen as shown in FIG. 8 is displayed on the output unit 22 of the information terminal 20. FIG. 8 is a diagram showing an example of a notification screen when the reservation cannot be adjusted.

Subsequently, the formulation unit 32c determines whether or not a plurality of reservation change patterns have been formulated (S20). When only one reservation change pattern is established (No in S20), the acquisition unit 32a describes the reservation person (also described as the second reservation person) whose reservation is changed when the reservation information is changed according to the reservation change pattern. Acquires approval information for approving the change of the reservation (S21). Specifically, the acquisition unit 32a acquires the approval information as a response to the approval request by causing the communication unit 31 to transmit the approval request to the information terminal (not shown) of the second reservation person. The approval information is transmitted from the information terminal in response to the operation of the second reservation person to the information terminal.

When the approval information is acquired, the management unit 32e changes the reservation information based on the established reservation change pattern (S22). If the approval information is not acquired (when the second reservation person does not approve the change), the reservation information is not changed and the process of step S19 is performed.

When a plurality of reservation change patterns are formulated by the formulation unit 32c (Yes in S20), the prediction unit 32d indicates the entire plurality of facilities 80 when the reservation change pattern is executed for each of the plurality of formulation change patterns. Predict energy consumption in (S23). The prediction unit 32d predicts the energy consumption by using, for example, the prediction reference information stored in advance in the storage unit 33. FIG. 9 is a diagram showing an example of prediction reference information.

As shown in FIG. 9, in the prediction reference information, for each of the plurality of facilities 80, the energy consumption when the facility 80 is used for a unit time by the reference number of people and the number of users (number of users) are shown. The amount of increase / decrease in energy consumption per person when it is different from the standard number of people is associated with it. By comparing such prediction reference information with the number of users of each of the plurality of reservations included in the reservation change pattern, the prediction unit 32d consumes energy in the entire plurality of facilities 80 (that is, 201 conference rooms, 202). The total energy consumption of the conference room and the 203 conference room) can be predicted.

In the example of FIG. 2, the prediction unit 32d determines the energy consumption of the entire plurality of facilities 80 when the first reservation change pattern (FIG. 6) is executed based on such prediction reference information, and the second reservation change. Predict the energy consumption of the entire plurality of facilities 80 when the pattern (FIG. 7) is executed. The energy consumption prediction method is not limited to the method using such prediction reference information (method based on the number of users), and any existing method may be used.

After the energy consumption is predicted as described above, the acquisition unit 32a determines the second reservation in which the reservation is changed when the reservation information is changed according to the reservation change pattern in which the predicted energy consumption is the smallest. Acquires approval information for the person to approve the change of the reservation (S24). Specifically, the acquisition unit 32a acquires the approval information as a response to the approval request by causing the communication unit 31 to transmit the approval request to the information terminal (not shown) of the second reservation person. The approval information is transmitted from the information terminal in response to the operation of the second reservation person to the information terminal.

When the approval information is acquired, the management unit 32e changes the reservation information based on the reservation change pattern that minimizes the predicted energy consumption (S25). If the approval information is not acquired (when the second reservation person does not approve the change), the reservation information is not changed and the process of step S19 is performed.

After step S22 and after step S25, the notification unit 32f causes the communication unit 31 to transmit the notification information for notifying the first reservation person that the reservation has been adjusted to the information terminal 20 (S26). .. As a result, the notification screen as shown in FIG. 10 is displayed on the output unit 22 of the information terminal 20. FIG. 10 is a diagram showing an example of a notification screen when the reservation can be adjusted.

In addition, the notification unit 32f notifies the second reservation person (that is, the reservation person whose reservation has been changed due to adjustment) (S27). Specifically, the notification unit 32f causes the communication unit 31 to transmit the notification information to the information terminal (not shown) of the second reservation person. For example, when the reservation information is changed based on the first reservation change pattern (FIG. 6), the second reservation of the reservation person B is changed from the 202 conference room to the 203 conference room, so that the facility 80 is sent to the reservation person B. You will be notified of the change.

As described above, the reservation management system 10 can optimize the reservation in consideration of the importance of the first reservation and the energy efficiency. By optimizing the reservation, there are cases where the first reservation is allowed even if the facility 80 is full. That is, in the reservation management system 10, it can be said that the tolerance for reservation of the facility 80 is improved.

It is not essential to obtain approval information when changing the reservation. That is, the process of step S21 and the process of step S24 may be omitted.

[Another example of the importance determination method 1]
Next, Example 1 of the method of determining the importance in the operation example 1 will be described. For example, the reservation adjustment screen may include an input form for inputting the organization to which the user who uses the facility 80 in the first reservation belongs. FIG. 11 is a diagram showing an example of such a reservation adjustment screen. The affiliated organization is, for example, a company (company A, company B, etc.), but may be a department (department A, department B, etc.) within one company. When the affiliated organization is input, the information terminal 20 transmits the reservation instruction information including the information about the affiliated organization to the server device 30, and the acquisition unit 32a acquires the reservation instruction information.

In this way, when the information about the affiliated organization is acquired, the determination unit 32b makes the first reservation in place of the information indicating the purpose of use or based on the information regarding the affiliated organization in addition to the information indicating the purpose of use. You may judge the importance of. In general, a meeting in which n companies (or n departments) participate is considered to be more important than a meeting in which m (<n) companies (or m departments) participate. Therefore, the determination unit 32b determines that the greater the number of affiliated organizations (the number of participating companies or participating departments) is, the higher the importance is. When the determination unit 32b determines the importance using both the information indicating the purpose of use and the information regarding the organization to which the user belongs, for example, the evaluation value of the importance based on the information indicating the purpose of use and the organization to which the determination unit belongs. The evaluation value of the importance based on the information is calculated individually, and the sum of the calculated evaluation values (or the weighted sum) is used as the importance.

As described above, the reservation instruction information includes information on the organization to which the user who uses the facility 80 in the first reservation belongs, and the determination unit 32b is based on the information on the organization to which the user belongs in the acquired reservation instruction information. Therefore, it may be determined that the greater the number of affiliated organizations, the higher the importance of the first reservation.

[Another example 2 of the importance determination method]
Next, Example 2 of the importance determination method in Operation Example 1 will be described. For example, the reservation adjustment screen may include an input form for inputting the urgency of the first reservation. FIG. 12 is a diagram showing an example of such a reservation adjustment screen. The urgency is input in, for example, three stages, but may be input in two or more stages, or may be input in four or more stages. When the urgency is input, the information terminal 20 transmits the reservation instruction information including the information indicating the urgency to the server device 30, and the acquisition unit 32a acquires the reservation instruction information.

In this way, when the information indicating the urgency is acquired, the determination unit 32b uses the information indicating the urgency instead of the information indicating the purpose of use or in addition to the information indicating the purpose of use. The importance of one reservation may be determined. The determination unit 32b determines that the higher the urgency of the first reservation, the higher the importance. When the determination unit 32b determines the importance by using both the information indicating the purpose of use and the information indicating the urgency, for example, the evaluation value of the importance based on the information indicating the purpose of use and the urgency. The evaluation value of the importance based on the information indicating the above is calculated individually, and the sum of the calculated evaluation values (or the weighted sum) is used as the importance.

As described above, the reservation instruction information includes information indicating the urgency of the first reservation, and the determination unit 32b indicates the information based on the information indicating the urgency included in the acquired reservation instruction information. It may be determined that the higher the urgency, the higher the importance of the first reservation.

The determination unit 32b may determine the importance by combining two or more of the information indicating the purpose of use, the information indicating the organization to which the user belongs, and the information indicating the urgency.

[Operation example 2]
The reservation management system 10 can also reflect the usage state when the facility 80 is actually used in the reservation information. FIG. 13 is a flowchart of an operation example 2 of such a reservation management system 10.

First, the acquisition unit 32a acquires the usage status of the facility 80 (S31). The acquisition unit 32a acquires, for example, an image (image information) taken by the camera 60 from a camera 60 provided in the facility 80, and performs image processing on the acquired image to allow a user in the facility 80. Whether or not there is a facility 80 is acquired as the usage status of the facility 80. If the image in the facility 80 when there is no person in the storage unit 33 is stored as a background image, the acquisition unit 32a acquires the presence or absence of a user in the facility 80 by the difference between the background image and the current image. can do. Any existing method may be used as a method for identifying the presence or absence of a user using an image.

Next, the management unit 32e determines whether or not the use is completed before the reservation end time at the facility 80 based on the acquired usage status (S32). Specifically, the management unit 32e specifies the end time of the reservation at the facility 80 by referring to the reservation information, and compares the end time of the specified reservation with the time when the user disappears. The above determination can be made.

When the management unit 32e determines that the use is completed earlier than the reservation end time (Yes in S32), the management unit 32e reflects the end of use in the facility 80 in the reservation information (S33). For example, when the use of the facility 80 reserved from 13:00 to 15:00 ends at 14:00, the management unit 32e changes the reservation information from 14:00 to 15:00 to a vacant space. On the other hand, if it is determined that the use is not completed earlier than the reservation end time (No in S32), the reservation information is not changed.

In this way, the management unit 32e reflects the end of use of the facility 80 in the reservation information when it is determined that the use is completed earlier than the end time of the reservation based on the acquired usage status. If the reservation information reflects that the use of the facility 80 has ended early, other users can timely grasp that the facility 80 is not actually used, and the facility 80 is vacant. You can make effective use of your time. That is, the reservation management system 10 can support the effective utilization of the free time of the facility 80.

[Operation example 3]
The reservation management system 10 can also automatically extend the reservation when it is considered that the use of the facility 80 is not completed by the end time of the reservation. FIG. 14 is a flowchart of an operation example 3 of such a reservation management system 10.

First, the acquisition unit 32a acquires the usage status of the facility 80 (S41). This process is the same as step S31 of the operation example 2.

Next, the management unit 32e determines whether or not it is necessary to extend the reservation at the facility 80 (hereinafter, also referred to as a third reservation) based on the acquired usage status (S42). For example, based on the acquired usage status, if the user is still present in the facility 80 before a predetermined time (for example, 5 minutes) before the end time of the reservation, it is necessary to extend the third reservation. Is determined.

When it is determined that the extension of the third reservation is not necessary (No in S42), the operation ends. When the management unit 32e determines that the extension of the third reservation is necessary (Yes in S42), the management unit 32e compares the importance of the third reservation with the importance of the fourth reservation immediately after the third reservation, and the third It is determined whether or not the importance of the reservation is higher than the importance of the fourth reservation (S43). When the management unit 32e determines that the importance of the third reservation is higher than the importance of the fourth reservation (Yes in S43), the management unit 32e extends the third reservation (S44). Specifically, the management unit 32e shifts the end time of the third reservation to the back by a predetermined time (for example, 30 minutes) in the reservation information. Regarding the fourth reservation, the reservation time may be shortened by a predetermined time, or the entire reservation time may be shifted backward by a predetermined time. Further, the notification unit 32f notifies the reservation person of the fourth reservation (specifically, the information terminal of the reservation person of the fourth reservation) that the third reservation has been extended (S45).

On the other hand, if the management unit 32e determines that the importance of the third reservation is less than or equal to the importance of the fourth reservation (No in S43), the management unit 32e does not extend the third reservation. In addition, the notification unit 32f notifies the information terminal of the reservation person of the third reservation to urge him / her to leave the facility 80 (with the arrival of the end time of the third reservation) (S46). The notification unit 32f may use the equipment (speaker or the like) installed in the facility 80 to give a notification prompting the exit from the facility 80.

In this way, when the management unit 32e determines that the extension of the third reservation is necessary based on the acquired usage status, the importance of the third reservation and the fourth reservation immediately after the third reservation are made. Whether or not to extend the third reservation is decided based on the importance of. As a result, the reservation management system 10 can automatically extend reservations of high importance.

[Operation example 4]
The reservation management system 10 may control the lighting device 40 and the air conditioning device 50 installed in the facility 80 according to the usage status of the facility 80. FIG. 15 is a flowchart of an operation example 4 of such a reservation management system 10.

First, the acquisition unit 32a acquires the usage status of the facility 80 (S41). This process is the same as step S31 of the operation example 2. Next, the control unit 32g controls at least one of the lighting device 40 and the air conditioning device 50 based on the acquired usage status (S42).

As described above, the usage status acquired by the acquisition unit 32a indicates the presence or absence of a user in the facility 80. Therefore, the control unit 32g turns on the lighting device 40 when the acquired usage status indicates that there is a user, and when the usage status indicates that there is no user, the lighting device 40 is turned on. Turns off. The control of the lighting device 40 is realized by, for example, the control unit 32g causing the communication unit 31 to transmit a control signal to the lighting device 40. By controlling the lighting device 40 in this way, it is possible to suppress unnecessary energy consumption. That is, the reservation management system 10 can save energy in the facility 80.

In addition, the acquisition unit 32a can estimate the number of users in the facility 80 by performing image processing on the image acquired from the camera 60 provided in the facility 80. The acquisition unit 32a can consider the number of faces reflected in the image as the number of users by performing face recognition processing, for example. As a method for specifying the number of users using an image, any existing method may be used.

The acquisition unit 32a acquires the number of such users as the usage status of the facility 80, and the control unit 32g increases the operating intensity of the air conditioner 50 as the number of users indicated by the acquired usage status increases. Let me. For example, the control unit 32g increases the set temperature while the air conditioner 50 is in the heating operation, and lowers the set temperature when the air conditioner 50 is in the cooling operation. The control unit 32g may increase the air volume of the air conditioner 50 as the number of users indicated by the acquired usage status increases. The control of the air conditioner 50 is realized, for example, by having the control unit 32g cause the communication unit 31 to transmit a control signal to the air conditioner 50. According to such control of the air conditioner 50, unnecessary energy consumption can be suppressed. That is, the reservation management system 10 can save energy in the facility 80.

[Effects, etc.]
As described above, the reservation management system 10 includes the acquisition unit 32a for acquiring the reservation instruction information for the first reservation person to make any one first reservation of the plurality of facilities 80, and the acquired reservation instruction information. Based on the above, the determination unit 32b for determining the importance of the first reservation and the reservation information stored in the storage unit 33 indicating the reservation status of the plurality of facilities 80 are used to refer to the determination information of the first reservation determined. The formulation department 32c, which formulates a reservation change pattern for the first reservation by changing one of the multiple facilities 80 by changing the existing second reservation, which is less important than the importance, and the reservation change pattern When a plurality of reservation change patterns are formulated, the prediction unit 32d that predicts the energy consumption of the entire plurality of facilities 80 when the reservation change pattern is executed for each of the plurality of formulated reservation change patterns, and the predicted energy consumption. A management unit 32e that changes reservation information based on the reservation change pattern that minimizes the amount is provided.

Such a reservation management system 10 can optimize the reservation in consideration of the importance of the first reservation and the energy efficiency. By optimizing the reservation, there are cases where the first reservation is allowed even if the facility 80 is full. That is, in the reservation management system 10, the allowance for reservation of the facility 80 is improved.

Further, for example, the reservation instruction information includes information indicating the purpose of use of the facility 80 in the first reservation. The determination unit 32b determines the importance of the first reservation based on the information indicating the purpose of use.

Such a reservation management system 10 can determine the importance of the first reservation based on the purpose of use of the facility 80 in the first reservation.

Further, for example, the reservation instruction information includes information regarding the organization to which the user who uses the facility 80 in the first reservation belongs. Based on the information about the affiliated organization, the determination unit 32b determines that the greater the number of affiliated organizations, the higher the importance of the first reservation.

Such a reservation management system 10 can determine the importance of the first reservation based on the number of organizations to which the user who uses the facility 80 in the first reservation belongs.

Further, for example, the reservation instruction information includes information indicating the urgency of the first reservation. Based on the information indicating the urgency, the determination unit 32b determines that the higher the urgency indicated by the information, the higher the importance of the first reservation.

Such a reservation management system 10 can determine the importance of the first reservation based on the urgency of the first reservation.

Further, for example, the reservation instruction information includes information indicating necessary equipment. By changing the second reservation, the formulation department 32c formulates a reservation change pattern that is the target of the first reservation by leaving one of the plurality of facilities 80 that meet the requirements for the necessary equipment.

Such a reservation management system 10 can determine the facility 80 to be the target of the first reservation in consideration of the requirements of the equipment provided in the facility 80.

Further, for example, the acquisition unit 32a provides approval information for the second reservation person who made the second reservation, which is changed by the reservation change pattern that minimizes the predicted energy consumption, to approve the change of the second reservation. get. The management unit 32e changes the reservation information based on the reservation change pattern that minimizes the predicted energy consumption on the condition that the approval information is acquired.

Such a reservation management system 10 can add the first reservation to the reservation information after obtaining the approval of the second reservation person.

Further, for example, the reservation management system 10 further notifies the second reservation person who has made the second reservation, which is changed by the reservation change pattern that minimizes the predicted energy consumption, of the change of the second reservation. A unit 32f is provided.

Such a reservation management system 10 can notify the second reservation person that the second reservation has been changed.

Further, for example, a lighting device 40 and an air conditioning device 50 are installed in each of the plurality of facilities 80. The acquisition unit 32a acquires the current usage status of each of the plurality of facilities 80. The reservation management system 10 includes a control unit 32g that controls at least one of the lighting device 40 and the air conditioning device 50 based on the acquired usage status.

Such a reservation management system 10 can save energy in the facility 80.

Further, for example, the acquisition unit 32a acquires the current usage status of one of the plurality of facilities 80. When the management unit 32e determines that the use of one facility 80 is completed earlier than the reservation end time based on the acquired usage status, the management unit 32e reflects the end of use at the facility 80 in the reservation information. ..

Such a reservation management system 10 can support the effective utilization of the free time of the facility 80.

Further, for example, the acquisition unit 32a acquires the current usage status of one of the plurality of facilities 80. When the management unit 32e determines that it is necessary to extend the third reservation at one facility 80 based on the acquired usage status, the importance of the third reservation and the fourth immediately after the third reservation Whether or not to extend the third reservation is decided based on the importance of the reservation.

Such a reservation management system 10 can automatically extend reservations of high importance.

Further, in the reservation management method executed by a computer such as the reservation management system 10, the first reservation person acquires the reservation instruction information for making an arbitrary first reservation of a plurality of facilities, and the acquired reservation instruction information. The importance of the first reservation is determined based on the above, and by referring to the reservation information indicating the reservation status of the plurality of facilities 80 stored in the storage unit 33, the importance of the first reservation is higher than the determined importance. By changing the existing second reservation of low importance, one of the multiple facilities 80 is vacated and a reservation change pattern to be the target of the first reservation is formulated, and when multiple reservation change patterns are formulated, it is formulated. For each of the plurality of reservation change patterns, the energy consumption in the entire plurality of facilities 80 when the reservation change pattern is executed is predicted, and based on the reservation change pattern in which the predicted energy consumption is the smallest, the energy consumption is predicted. Change the reservation information.

Such a reservation management method can optimize the reservation in consideration of the importance of the first reservation and the energy efficiency. By optimizing the reservation, there are cases where the first reservation is allowed even if the facility 80 is full. That is, in the reservation management method, the tolerance for reservation of the facility 80 is improved.

(Other embodiments)
Although the embodiments have been described above, the present invention is not limited to the above embodiments.

For example, in the above embodiment, the facility is described as a conference room, but it may be an exercise facility or the like.

Further, in the above embodiment, the reservation management system is realized by a plurality of devices, but may be realized as a single device. For example, the reservation management system may be realized as a single device corresponding to the server device of the above embodiment. When the reservation management system is realized by a plurality of devices, the components included in the reservation management system may be distributed to the plurality of devices in any way.

Further, the communication method between the devices in the above embodiment is not particularly limited. Further, in communication between devices, a relay device (including a server device) (not shown) may intervene.

Further, in the above embodiment, another processing unit may execute the processing executed by the specific processing unit. Further, the order of the plurality of processes described in the above embodiment may be changed, or the plurality of processes described in the above embodiment may be executed in parallel.

Further, in the above embodiment, each component may be realized by executing a software program suitable for each component. Each component may be realized by a program execution unit such as a CPU or a processor reading and executing a software program recorded on a recording medium such as a hard disk or a semiconductor memory.

In addition, each component may be realized by hardware. For example, each component may be a circuit (or integrated circuit). These circuits may form one circuit as a whole, or may be separate circuits from each other. Further, each of these circuits may be a general-purpose circuit or a dedicated circuit.

In addition, general or specific embodiments of the present invention may be realized in recording media such as systems, devices, methods, integrated circuits, computer programs or computer-readable CD-ROMs. In addition, general or specific aspects of the present invention may be realized by any combination of systems, devices, methods, integrated circuits, computer programs and recording media.

For example, the present invention may be realized as a reservation management method executed by a computer such as the reservation management system of the above embodiment. The present invention may be realized as a program for causing a computer to execute a reservation management method. The present invention may be realized as a computer-readable non-temporary recording medium in which such a program is recorded.

In addition, it is realized by applying various modifications to each embodiment that can be conceived by those skilled in the art, or by arbitrarily combining the components and functions of each embodiment within the range not deviating from the gist of the present invention. Also included in the present invention.

10 Reservation management system 32a Acquisition unit 32b Judgment unit 32c Formulation unit 32d Prediction unit 32e Management unit 32f Notification unit 32g Control unit 33 Storage unit 40 Lighting equipment 50 Air conditioning equipment 80 Facilities

Claims (12)

An acquisition unit that acquires reservation instruction information for the first reservation person to make any one first reservation of a plurality of facilities, and
Based on the acquired reservation instruction information, a determination unit that determines the importance of the first reservation, and
By referring to the reservation information indicating the reservation status of the plurality of facilities stored in the storage unit, the existing second reservation having a lower importance than the determined importance of the first reservation is changed. In the formulation department, which vacates one of the plurality of facilities and formulates a reservation change pattern to be the target of the first reservation,
When a plurality of the reservation change patterns are formulated, for each of the plurality of formulated reservation change patterns, a prediction unit that predicts the energy consumption of the entire plurality of facilities when the reservation change pattern is executed, and a prediction unit.
A reservation management system including a management unit that changes the reservation information based on the reservation change pattern that minimizes the predicted energy consumption. The reservation instruction information includes information indicating the purpose of use of the facility in the first reservation.
The reservation management system according to claim 1, wherein the determination unit determines the importance of the first reservation based on the information indicating the purpose of use. The reservation instruction information includes information regarding the organization to which the user who uses the facility in the first reservation belongs.
The reservation management system according to claim 1, wherein the determination unit determines that the greater the number of the affiliated organizations, the higher the importance of the first reservation, based on the information about the affiliated organization. The reservation instruction information includes information indicating the urgency of the first reservation.
The reservation management system according to claim 1, wherein the determination unit determines that the higher the urgency indicated by the information, the higher the importance of the first reservation, based on the information indicating the urgency. The reservation instruction information includes information indicating necessary equipment, and includes information indicating necessary equipment.
Claim 1 that the formulation department formulates the reservation change pattern to be the target of the first reservation by changing the second reservation, vacating one of the plurality of facilities satisfying the requirements of the necessary equipment. The reservation management system according to any one of ~ 4. The acquisition unit acquires approval information for the second reservation person who made the second reservation, which is changed by the reservation change pattern that minimizes the predicted energy consumption, to approve the change of the second reservation. death,
The management unit changes the reservation information based on the reservation change pattern that minimizes the predicted energy consumption on the condition that the approval information is acquired. Any one of claims 1 to 5. Reservation management system described in section. Any of claims 1 to 6 including a notification unit for notifying the second reservation person who has made the second reservation, which is changed by the reservation change pattern that minimizes the predicted energy consumption. The reservation management system described in item 1. Lighting equipment and air conditioning equipment are installed in each of the plurality of facilities.
The acquisition unit acquires the current usage status of each of the plurality of facilities, and obtains the current usage status of each of the plurality of facilities.
The reservation management system according to any one of claims 1 to 7, wherein the reservation management system includes a control unit that controls at least one of the lighting device and the air conditioning device based on the acquired usage status. The acquisition unit acquires the current usage status of one of the plurality of facilities.
When the management unit determines that the use of the one facility is completed earlier than the reservation end time based on the acquired usage status, the end of use at the facility is reflected in the reservation information. The reservation management system according to claim 8. The acquisition unit acquires the current usage status of one of the plurality of facilities.
When the management unit determines that it is necessary to extend the third reservation at the one facility based on the acquired usage status, the importance of the third reservation and immediately after the third reservation. The reservation management system according to claim 8 or 9, which determines whether or not the third reservation can be extended based on the importance of the fourth reservation. The first reservation person acquires the reservation instruction information for making any one first reservation of a plurality of facilities, and
Based on the acquired reservation instruction information, the importance of the first reservation is determined.
By referring to the reservation information indicating the reservation status of the plurality of facilities stored in the storage unit, the existing second reservation having a lower importance than the determined importance of the first reservation is changed. In, one of the plurality of facilities is vacated and a reservation change pattern to be the target of the first reservation is formulated.
When a plurality of the reservation change patterns are formulated, the energy consumption of the entire plurality of facilities when the reservation change pattern is executed is predicted for each of the plurality of formulated reservation change patterns.
A reservation management method for changing the reservation information based on the reservation change pattern that minimizes the predicted energy consumption. A program for causing a computer to execute the reservation management method according to claim 11.

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