JP2021149351A - Management system, management method, and program - Google Patents

Abstract

To provide a management system, a management method, and a program capable of more appropriate vehicle control even when a user uses a cabin space without making a vehicle travel.SOLUTION: A management system manages a service of providing a user with a vehicle capable of autonomous travel without a driver on board. The management system includes: a reception part configured to receive a use application of the vehicle by the user; and a security level determination part configured to enhance a security level of the vehicle, when a first application to use a cabin space without making the vehicle travel is received by the reception part, in comparison to a case when a second application to make the vehicle travel is received.SELECTED DRAWING: Figure 4

Description

The present invention relates to management systems, management methods, and programs.

As a service using a vehicle, an invention relating to a pick-up service using an autonomous driving vehicle in which a driver does not ride is disclosed (Patent Document 1).

JP-A-2019-79462

In this type of service, not only the user is transported by vehicle, but also the user can use the space inside the vehicle without driving the vehicle. Was not considered.

The aspect of the present invention is made in consideration of such circumstances, and even when the user uses the space in the vehicle interior without traveling the vehicle, more appropriate vehicle control is performed. One of the purposes is to provide a management system, management method, and program that can be used.

The management system, management method, and program according to the present invention have adopted the following configurations.
(1): The management system according to one aspect of the present invention is a management system that manages a service that provides a user with a vehicle capable of autonomously traveling without the driver getting on the vehicle. When the reception unit that accepts the application for use and the reception unit accept the first application for using the space in the vehicle interior without driving the vehicle, the security level of the vehicle is set to drive the vehicle. It is a management system including a security level determination unit that is higher than when the second application is accepted.

(2): In the embodiment of (1) above, the vehicle interior use control unit for controlling the use of the vehicle interior by the user based on the security level determined by the security level determination unit is further provided. The vehicle interior use control unit controls so that the illuminance in the vehicle interior of the vehicle becomes equal to or higher than the threshold value when the user uses the space in the vehicle interior without traveling the vehicle according to the first application. Is what you do.

(3): In the aspect of (2) above, when the user uses the space in the vehicle interior without traveling the vehicle according to the first application, the vehicle interior use control unit is used in the vehicle interior. The degree of monitoring for monitoring the user by the vehicle interior monitoring device for monitoring the vehicle is higher than the degree of monitoring when the use of driving the vehicle is executed by the second application for driving the vehicle.

(4): In the embodiment (2) or (3), the vehicle interior use control unit is a user who uses the space inside the vehicle interior without driving the vehicle according to the first application. When there are a plurality of such users and each user approves another user, the user is made to use the space in the vehicle interior.

(5): In any one of the above (1) to (4), the usage state acquisition unit for acquiring the usage state in the vehicle interior of the user is further provided, and the usage state acquisition unit is the use. When it is determined that the usage state of the vehicle interior of the person is inappropriate, the management device is notified of the information about the user.

(6): In any one of the above (1) to (5), when the usage time of the service that uses the space in the vehicle interior without traveling the vehicle is longer than a predetermined time, the vehicle. Is further provided with a usage adjustment unit for using the service for the purpose of transporting the user according to the second application.

(7): In any one of the above (1) to (6), the security level determining unit changes the security level of the vehicle when the vehicle exists in a predetermined area. ..

(8): In the aspect of (6) above, the utilization adjustment unit does not accept the first application when the vehicle exists in a predetermined area.

(9): In the management method according to another aspect of the present invention, the computer accepts an application for the use of the vehicle by the user, and the first application for using the space in the vehicle interior without running the vehicle is accepted. If so, the security level of the vehicle is raised as compared with the case where the second application for driving the vehicle is accepted.

(10): In the program according to another aspect of the present invention, the computer is made to accept the application for the use of the vehicle by the user, and the first application for using the space in the vehicle interior without running the vehicle is accepted. When this is done, it is a program that raises the security level of the vehicle as compared with the case where the second application for driving the vehicle is accepted.

According to the above aspects (1) to (10), more appropriate vehicle control can be performed even when the user uses the space in the vehicle interior without driving the vehicle.

It is a block diagram of the management system 1 including the management apparatus 300. It is a block diagram of the vehicle 200. It is a figure which shows an example of the content of security information 298. It is a block diagram of the management device 300. It is a figure which shows an example of the content of the user information 372. It is a figure which shows an example of the content of use request list information 374. It is a figure which shows an example of the content of vehicle information 376. It is a figure which shows an example of the contents of the vehicle condition management table 378. It is a figure which shows an example of the content of use schedule information 380. It is a figure which shows an example of the image which input the authentication information. It is a figure which shows an example of the image IM2 which performs mutual recognition. It is a sequence diagram which shows the flow of a series of processing by the management system 1 of embodiment.

Hereinafter, embodiments of the management system, management method, and program of the present invention will be described with reference to the drawings. The management system includes a management device that manages a service (hereinafter referred to as a transportation service) in which a driver runs a vehicle that can autonomously travel without getting on the vehicle and transports the user by vehicle in a designated section. The designated section is a section designated by a user who gets on the vehicle or another user. The section is, for example, a section from the boarding point to the getting-off point (destination). Further, the management device may manage a service (hereinafter, referred to as a space utilization service) that allows the user to use the space in the vehicle interior without driving the vehicle. The space utilization service is, for example, a service that provides a user with the space inside the vehicle interior as a private room. The space utilization service may include a usage service before the start of transportation of the user and a usage service after the user is transported to the destination. Further, in the following description, the user's use of the passenger compartment during the transportation service will be described as not being included in the space use service. In addition, services including transportation services and space utilization services are referred to as vehicle utilization services.

[overall structure]
FIG. 1 is a configuration diagram of a management system 1 including a management device 300. The management system 1 includes one or more terminal devices 100, one or more vehicles 200, and a management device 300 used by the user. These components can communicate with each other via the network NW. The network NW includes the Internet, WAN (Wide Area Network), LAN (Local Area Network), public line, provider device, dedicated line, wireless base station and the like.

[Terminal device]
The terminal device 100 is a mobile terminal that can be possessed by a user, such as a smartphone or a tablet terminal. In the terminal device 100, an application program for using the above-mentioned vehicle use service, a browser, or the like is activated to support the vehicle use service described below. In the following description, it is assumed that the terminal device 100 is a smartphone and an application program (vehicle use application) for receiving the vehicle use service is activated. The vehicle use application communicates with the management device 300 according to the operation of the user, sends a vehicle use request from the user to the management device 300, and provides information based on the information received from the management device 300. ..

Vehicle use requests include, for example, application type, boarding point, disembarking point, desired boarding time, number of passengers, etc., which are identification information that distinguishes between a space use request (first application) and a transportation request (second application). Is included. The space use request is electronic information that requests that the space inside the vehicle be used as a private room without driving the vehicle. The transportation request is electronic information requesting that the user be transported over a designated section by the vehicle 200. Further, the vehicle use request may include the position information of the terminal device 100. In addition, the vehicle use request may include information on the in-vehicle device to be used and information on the vehicle interior. In the example of FIG. 1, three users U1, U2, and U3 are illustrated. The user U1 is a person who causes the terminal device 100 to send a vehicle use request for the users U1 and U2 to receive the service. The user U3 is a person who causes the terminal device 100 to send a vehicle use request for receiving the service. In this way, there may be users of various aspects.

[vehicle]
The vehicle 200 is a vehicle having at least a passenger compartment. FIG. 2 is a configuration diagram of the vehicle 200. The vehicle 200 includes, for example, a monitoring unit 210, a communication device 220, a navigation device 230, a vehicle sensor 237, an HMI (Human Machine Interface) 238, a vehicle interior monitoring device 240, an authentication device 242, and vehicle interior lighting. It includes a device 244, a driving force output device 260, a brake device 262, a steering device 264, a door lock device 266, and an automatic operation control unit 270.

The monitoring unit 210 is, for example, a camera that images the space outside the vehicle 200, a radar or LIDAR (Light Detection and Ranging) that has a detection range outside the vehicle 200, and an object recognition that performs sensor fusion processing based on these outputs. Including equipment and the like. The monitoring unit 210 estimates the types of objects (particularly vehicles, pedestrians, and bicycles) existing around the vehicle 200, and outputs the information of the position and speed to the automatic driving control unit 270.

The communication device 220 is, for example, a wireless communication module for connecting to a network NW or directly communicating with another vehicle, a terminal device 100 of a user, or the like. The communication device 220 performs wireless communication based on Wi-Fi, DSRC (Dedicated Short Range Communications), Bluetooth (registered trademark), and other communication standards. As the communication device 220, a plurality of communication devices 220 may be prepared according to the application.

The navigation device 230 includes, for example, an HMI 232, a GNSS (Global Navigation Satellite System) receiver 234, and a navigation control device 236. The HMI 232 includes, for example, a touch panel display device, a speaker, a microphone, and the like. The GNSS receiver 234 positions its own position (position of the vehicle 200) based on the radio waves arriving from the GNSS satellite. The navigation control device 236 includes, for example, a CPU (Central Processing Unit) and various storage devices, and controls the entire navigation device 230. Map information (navigation map) is stored in the storage device. A navigation map is a map that expresses roads with nodes and links. The navigation device 230 uses the communication device 220 to upload position information indicating the positioned position to the management device 300. The location information is uploaded periodically, for example, in milliseconds to seconds.

The vehicle sensor 237 includes a vehicle speed sensor that detects the speed of the vehicle 200, an acceleration sensor that detects the acceleration, a yaw rate sensor that detects the angular velocity around the vertical axis, an orientation sensor that detects the direction of the vehicle 200, and the like. Further, the vehicle sensor 237 may include a position sensor that detects the position of the vehicle 200. The position sensor may be, for example, a GNSS receiver 234 or another GPS (Global Positioning System) device. Further, the vehicle sensor 237 may include an illuminance sensor that detects the illuminance in the vehicle interior. Further, the vehicle sensor 237 may include an odor sensor that detects an odor in the vehicle interior. Further, the vehicle sensor 237 detects SOC (State Of Charge), which is the charge rate of the in-vehicle battery (not shown) mounted on the vehicle 200, detects the remaining electric power, and whether or not the vehicle is being charged. May include a battery sensor to detect. For example, the battery sensor determines that charging is in progress when the charging plug of the external charging facility that supplies power to the in-vehicle battery is connected to the vehicle 200, and is not charging when the charging plug is not connected. Is determined. Further, it may be determined that the in-vehicle battery is being charged when the increase rate of the SOC of the in-vehicle battery in a predetermined time is equal to or more than the threshold value, and it may be determined that the in-vehicle battery is not being charged when it is less than the threshold value. The detection result by the vehicle sensor 237 is output to the automatic driving control unit 270.

The HMI 238 is an interface device for exchanging information with a user inside or outside the vehicle interior. The HMI 238 includes, for example, input / output interfaces such as a display device, a speaker, a touch panel, a button, a mouse, and a keyboard. The HMI 238 may be provided on the instrument panel, for example, or may be provided for each seat in the vicinity of the front of each seat in the vehicle interior.

The vehicle interior monitoring device 240 includes, for example, a vehicle interior camera, an infrared sensor, and the like that image the space inside the vehicle interior. The image captured by the camera and the detection result by the infrared sensor may be output to the automatic operation control unit 270 or uploaded to the management device 300 by the communication device 220.

The authentication device 242 is a device for confirming that the user who intends to get on the vehicle 200 is a legitimate user (authentication of the user). A legitimate user is a user who has an agreement with the management device 300 for boarding. The authentication device 242 may be any device as long as it has an authentication function, such as a short-range wireless communication device, a biometric authentication device, and a password input device. The authentication device 242 outputs the authentication result to the automatic operation control unit 270.

The vehicle interior lighting device 244 is a lighting device (for example, an interior light) for brightening the vehicle interior of the vehicle 200 by emitting a light source such as an LED (Light Emitting Diode). The vehicle interior lighting device 244 adjusts the illuminance of the entire vehicle interior by adjusting the illuminance of the light source by the operation content by the user and the control by the vehicle interior use control unit described later.

The driving force output device 260 outputs a traveling driving force (torque) for the vehicle to travel to the driving wheels. The driving force output device 260 includes, for example, a combination of an internal combustion engine, a motor, a transmission, and the like, and a power ECU (Electronic Control Unit) that controls them. The power ECU controls the above configuration according to the information input from the automatic operation control unit 270 or the information input from the operation operator (not shown).

The brake device 262 includes, for example, a brake caliper, a cylinder that transmits flood pressure to the brake caliper, an electric motor that generates flood pressure in the cylinder, and a brake ECU. The brake ECU controls the electric motor according to the information input from the automatic operation control unit 270 or the information input from the operation operator so that the brake torque corresponding to the braking operation is output to each wheel. The brake device 262 may include a mechanism for transmitting the hydraulic pressure generated by the operation of the brake pedal included in the operation operator to the cylinder via the master cylinder as a backup. The brake device 262 is not limited to the configuration described above, and is an electronically controlled hydraulic brake device that controls the actuator according to the information input from the automatic operation control unit 270 to transmit the oil pressure of the master cylinder to the cylinder. May be good.

The steering device 264 includes, for example, a steering ECU and an electric motor. The electric motor, for example, applies a force to the rack and pinion mechanism to change the direction of the steering wheel. The steering ECU drives the electric motor according to the information input from the automatic operation control unit 270 or the information input from the operation operator to change the direction of the steering wheel.

The door lock device 266 locks or unlocks the door provided in the vehicle 200. The door lock device 266 may include a mechanism for automatically opening and closing the door.

The automatic driving control unit 270 includes, for example, a route travel control unit 272, a boarding / alighting position search unit 274, a user recognition unit 276, a boarding / alighting control unit 280, an HMI control unit 290, and a vehicle interior use control unit 292. It is provided with a usage status acquisition unit 294. The boarding / alighting control unit 280 includes, for example, a stop / start control unit 282 and a door lock control unit 284. These components are realized, for example, by executing a program (software) by a hardware processor such as a CPU (Central Processing Unit). Some or all of these components are hardware such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), GPU (Graphics Processing Unit), etc. It may be realized by (including circuits), or it may be realized by the cooperation of software and hardware. The program may be stored in advance in a storage device such as an HDD (Hard Disk Drive) or a flash memory (a storage device provided with a non-transient storage medium), or a removable storage device such as a DVD or a CD-ROM. It is stored in a medium (non-transient storage medium), and may be installed in the storage device by mounting the storage medium in the drive device. The automatic operation control unit 270 may include a storage unit 296. The storage unit 296 is realized by an HDD, a DVD, a RAM (Random Access Memory), a flash memory, or the like. Information such as security information 298 and programs is stored in the storage unit 296.

FIG. 3 is a diagram showing an example of the contents of the security information 298. The security information 298 is a usage permission condition for permitting the user to use the security level, an illuminance limit in the vehicle interior indicating the content of the illuminance restriction in the vehicle interior at the time of use, and a period for monitoring the user in the vehicle interior. It is associated with monitoring restrictions that indicate conditions, etc., and in-vehicle device restrictions that indicate the conditions of use of in-vehicle devices at the time of use. Each item of the security information 298 is acquired from the management device 300. The security information 298 is referred to when the vehicle interior usage control unit 292 controls the usage of the vehicle interior. Hereinafter, information such as usage permission conditions, vehicle interior illuminance restrictions, monitoring restrictions, and in-vehicle device restrictions associated with the security level may be collectively referred to as "restriction information".

The route travel control unit 272 controls the driving force output device 260, the brake device 262, and the steering device 264 so that the vehicle 200 travels on the designated route. The route information is received from the management device 300 by the communication device 220. The route information includes information on the boarding position and the getting-off position for each user. For example, the route travel control unit 272 applies the route acquired from the management device 300 to the high-precision map information, and determines the recommended lane in which the vehicle 200 should travel on the route. The high-precision map information is more accurate than the map information held by the navigation device 230, and includes, for example, information such as road width, slope, curvature, and signal position for each lane. The recommended lane is a lane determined in order to efficiently travel on the route based on a standard such as moving to the left lane before turning left at an intersection or the like. The high-precision map information is stored in, for example, the storage unit 296.

Then, the route travel control unit 272 automatically travels the vehicle 200 so as to avoid contact with an object whose position and speed are input from the monitoring unit 210, while traveling in the recommended lane in principle. The route travel control unit 272 generates a target track on which the vehicle 200 will travel in the future. The target trajectory includes, for example, a velocity element. For example, the target track is expressed as a series of points (track points) to be reached by the vehicle 200. The track point is a point to be reached by the vehicle 200 for each predetermined mileage, and separately, the target speed and target acceleration for each predetermined sampling time (for example, about 0 commas [sec]) are the target track. Generated as part. Further, the track point may be a position to be reached by the vehicle 200 at the sampling time for each predetermined sampling time. In this case, the information of the target velocity and the target acceleration is expressed by the interval of the orbital points. The boarding / alighting control unit 280 also has the same function.

The boarding / alighting position search unit 274 refers to the input information from the monitoring unit 210, the high-precision map information, and the like, and stops the vehicle 200 at the boarding position and the getting-off position included in the route information acquired from the management device 300. Search for a stop position (boarding / alighting position) where the user can get on or off. The boarding / alighting position search unit 274 searches for a boarding / alighting position based on recognizable white lines and yellow lines on the road, road signs, road widths, presence / absence of sidewalks and guardrails, etc. based on input information from the monitoring unit 210. decide.

The user recognition unit 276 recognizes the user who is about to get on the vehicle 200 based on the input information from the monitoring unit 210. For example, the user recognition unit 276 attempts to get on the vehicle 200 by inputting the image of the camera included in the monitoring unit 210 into a model that can be learned by machine learning and can determine the "user who is trying to get on". Recognize the users who are.

The stop / start control unit 282 of the boarding / alighting control unit 280 performs deceleration control and steering control for stopping the vehicle 200 at the boarding / alighting position searched and determined by the boarding / alighting position search unit 274, and from the boarding / alighting position toward the roadway. It performs deceleration control and steering control for starting the vehicle 200.

The door lock control unit 284, for example, when the vehicle 200 stops at the boarding / alighting position and the authentication device 242 obtains information that the user has been successfully authenticated, the door of the predetermined door of the door lock device 266. Unlock the lock. Further, the door lock control unit 284 locks the door lock of a predetermined door of the door lock device 266 after the user gets on the vehicle 200 and before the vehicle 200 is started by the stop / start control unit 282. do. Further, the door lock control unit 284 may control to lock the door lock of a predetermined door of the door lock device 266 when the user gets on the vehicle and starts using the space utilization service. Further, the door lock control unit 284 is a door lock device when a user approaching the stopped vehicle 200 is a user who is about to board the vehicle or when the use of the space utilization service for a predetermined time is completed. Control may be performed to unlock the door lock of a predetermined door of 266.

The HMI control unit 290 controls the HMI 238 so as to output various information to the user, and controls the HMI 238 and other devices so as to reflect the instruction from the user received by the HMI 238.

The vehicle interior use control unit 292 controls the use of the vehicle interior of the vehicle 200 by the user based on the security level of the user transmitted from the management device 300. For example, the vehicle interior use control unit 292 refers to the security level of the security information 298 stored in the storage unit 296 based on the security level included in the information acquired from the management device 300, and is associated with the matching security level. Get restriction information. Then, the vehicle interior use control unit 292 executes vehicle control regarding the user's interior use according to the security level based on the acquired restriction information. The details of the function of the vehicle interior use control unit 292 will be described later.

The usage status acquisition unit 294 acquires the usage status of the user's interior of the vehicle based on the monitoring result of the vehicle interior monitoring device 240 and the detection result of the vehicle sensor 237. The usage status acquisition unit 294 may acquire the status of the user during the ride, or may acquire the usage status of the user from the state of the vehicle interior after the ride. The details of the function of the usage status acquisition unit 294 will be described later.

[Management device]
FIG. 4 is a configuration diagram of the management device 300. The management device 300 includes, for example, a communication unit 310, a front processing unit 320, an authentication unit 326, a vehicle use determination unit 330, a route determination unit 340, a security level determination unit 342, a use adjustment unit 344, and a settlement. It is provided with a processing unit 350. The front processing unit 320 includes, for example, a reception unit 322 and an information providing unit 324. These components are realized, for example, by a hardware processor such as a CPU executing a program (software). Some or all of these components may be realized by hardware such as LSI, ASIC, FPGA, GPU (including circuit part; circuitry), or realized by collaboration between software and hardware. May be good. The program may be stored in advance in a storage device such as an HDD or a flash memory (a storage device including a non-transient storage medium), or a removable storage medium such as a DVD or a CD-ROM (non-transient). It is stored in a sex storage medium), and may be installed in the storage device by mounting the storage medium in the drive device. The management device 300 may include a storage unit 370. The storage unit 370 is realized by a DVD, a RAM (Random Access Memory), a flash memory, or the like. Information such as user information 372, usage request list information 374, vehicle information 376, vehicle status management table 378, usage schedule information 380, and map information 382 is stored in the storage unit 370.

FIG. 5 is a diagram showing an example of the contents of the user information 372. The user information 372 is, for example, associated with authentication information that identifies a user, such as a name, gender, age, address, occupation, and emergency contact information. The authentication information includes, for example, a user ID, a password, and the like, which are identification information that identifies the user. In addition, the authentication information may include biometric authentication information such as fingerprint information and iris information. Each item of the user information 372 is registered at the time of subscribing to the service managed by the management device 300. Each part of the management device 300 performs various processes with reference to the user information 372.

FIG. 6 is a diagram showing an example of the contents of the usage request list information 374. The usage request list information 374 is determined by, for example, the application type, boarding point, disembarking point, desired boarding time, number of users, and vehicle using vehicle determination unit 330 to allow the user to use the vehicle 200 for the user ID. Information such as a determined flag indicating whether or not it has been determined is associated with it. The application type, boarding point, getting-off point, desired boarding time, and number of passengers are information included in the vehicle use request. For example, when a space use request is applied, since the vehicle 200 does not travel, the information on the disembarkation point is not stored, or a point similar to the boarding point is stored in the disembarkation point. In the case of a transportation request, the boarding point and the getting-off point are the start point and the end point of the section related to transportation. In the example of FIG. 6, when the user is allowed to use the vehicle 200, "1" is stored in the determined flag, and when not used, "0" is stored in the determined flag, but other identification information is stored. You may use it. A set of applicant ID, user ID, boarding point, getting-off point, desired boarding time, and determined flag related to one request are referred to as records. A request is any form of information, including the content required for a record to be generated.

FIG. 7 is a diagram showing an example of the contents of the vehicle information 376. The vehicle information 376 is associated with the vehicle ID, which is the identification information for identifying the vehicle 200 managed by the management device 300, with the in-vehicle device information, the vehicle interior information, the maximum number of passengers who can ride at the same time, and the like. .. The in-vehicle device information includes, for example, information about equipment different from ordinary equipment (for example, high-performance audio equipment, DVD playback device, video telephone function). The vehicle interior information includes, for example, information on the vehicle interior environment (for example, whether or not the seat can be rotated, whether or not there is a table, the material of the seat, and the contents of the lighting equipment). The in-vehicle device information, the vehicle interior information, and the maximum number of passengers are examples of information that serves as a reference when determining the vehicle 200 to be used by the user.

FIG. 8 is a diagram showing an example of the contents of the vehicle status management table 378. In the vehicle status management table 378, the current usage status, usage history, continuous usage time, current position, and vehicle 200 are being charged with respect to the vehicle ID which is the identification information for identifying the vehicle 200 managed by the management device 300. This is information associated with the charge status flag, which is identification information indicating whether or not the vehicle 200, and the charge rate of the vehicle-mounted battery mounted on the vehicle 200. The vehicle status management table 378 may store the remaining charge instead of the charge rate. The usage status includes, for example, information that distinguishes between transportation use and space use. In addition, the usage status may include information on usage time and user ID. In the usage history, past usage modes (types of transportation, space usage, etc.) of the vehicle are stored in chronological order. The continuous use time is the time used in the same usage mode. For example, when the previous and previous usage modes are the same usage mode (for example, space usage), the time obtained by adding the respective usage times is stored as the continuous usage time. In the example of FIG. 8, the charging status flag stores "1" when charging and "0" when not charging, but the flag information is not limited to this. .. Further, the vehicle status management table 378 may include reservation information.

FIG. 9 is a diagram showing an example of the contents of the usage schedule information 380. The usage schedule information 380 is generated for each vehicle ID and usage date, for example. The usage schedule information 380 is, for example, information in which information such as a boarding / alighting point, a scheduled arrival time, information indicating boarding / alighting, and a user ID of a user getting on / off is arranged in chronological order. In the example of FIG. 9, the schedule of the transportation use on the use date “2020/04/30” of the vehicle ID “V001” is shown, but the schedule may be stored in the same manner for the space use.

The map information 382 is, for example, information in which the road shape is expressed by a link indicating a road and a node connected by the link. Further, the map information 382 includes, for example, information on the center of the lane, information on the boundary of the lane, and the like. Further, the map information 382 may include road information, traffic regulation information, address information (address / zip code), facility information, telephone number information, and the like. The map information 382 may be updated at any time by the communication unit 310 communicating with another device. The map information 382 includes, for example, high-precision map information.

The communication unit 310 is, for example, a network card for connecting to the network NW. The communication unit 310 communicates with the terminal device 100, the vehicle 200, and other external devices via the network NW.

The reception unit 322 acquires the vehicle use request issued from the user's terminal device 100 via the communication unit 310, and registers it in the storage unit 370 as one record of the above-mentioned use request list information 374.

By transmitting information to the user's terminal device 100, the information providing unit 324 causes the terminal device 100 to provide information to the user in cooperation with the application program of the terminal device 100. The form of information provision is not limited to this, and may be provided in the form of e-mail or web page provision.

The authentication unit 326 performs an authentication process for the user of the vehicle 200 at the time of application for vehicle use and the start of use. For example, the authentication unit 326 generates an authentication image for inputting authentication information such as a user ID and a password when the management device 300 is accessed from the terminal device 100, and displays the generated image on the terminal device 100. At the same time, based on the authentication information input using the image, the user information 372 stored in the storage unit 370 is referred to, and depending on whether or not the information matching the authentication information is stored, the vehicle use service is provided. Determine whether to allow the use. For example, the authentication unit 326 permits the use when the information matching the authentication information is included in the user information 372, and refuses the use when the matching information is not included.

Further, the authentication unit 326 may receive the authentication information from the user who got on the vehicle 200 and perform the authentication in cooperation with the authentication device 242 mounted on the vehicle 200 and the user recognition unit 276. Further, when a plurality of users use the vehicle 200, the authentication unit 326 may perform a process in which each user approves the use of another user.

The user vehicle determination unit 330 refers to the vehicle information 376 and the vehicle status management table 378 based on the record registered in the use request list information 374, and determines the vehicle 200 that matches the user's request. For example, the vehicle use determination unit 330 refers to the current position of the vehicle status management table 378 based on the boarding point or the position information of the terminal device 100 included in the vehicle use request, and is a vehicle within a predetermined distance. Extract vehicles with vacant usage status. In addition, the vehicle use vehicle determination unit 330 acquires information on the extracted vehicle from the vehicle information 376, and is capable of boarding more than the number of users included in the vehicle use request, and also includes the requested in-vehicle device information and information. Vehicles that satisfy the conditions of the vehicle interior information or vehicles that meet the conditions are equal to or greater than the threshold value are extracted.

When there are a plurality of vehicles that match the user's request, the user vehicle determination unit 330 transmits information about the plurality of vehicles that match the information providing unit 324 to the user's terminal device 100, and uses the plurality of vehicles. The vehicle selected by the user is determined as the vehicle to be used by the user.

Further, the usage vehicle determination unit 330 determines the usage schedule of the user for the determined vehicle 200, and registers the determined usage schedule in the usage schedule information 380. For example, when the usage vehicle determination unit 330 determines the usage schedule for the transportation request, the usage vehicle determination unit 330 determines the estimated arrival time in the case of boarding based on the desired boarding time of the record of the usage request list information 374, and the traffic information of the day. In addition, the estimated arrival time in the case of getting off is determined in consideration of the legal speed information and the like. Further, when the vehicle to be used is determined, the vehicle use determination unit 330 stores "1" in the determined flag of the use request list information 374. Further, when the vehicle 200 that matches the request does not exist, "0" is stored in the determined flag of the usage request list information 374. The used vehicle determination unit 330 may search for the used vehicle again after a lapse of a predetermined time for the record whose determined flag is "0".

When the usage mode of the vehicle 200 by the user is transportation, the route determination unit 340 determines the route to be instructed to the vehicle 200 based on the usage schedule information 380 and the map information 382, and uses the communication unit 310. Route information is transmitted to the vehicle 200. The function of the route determination unit 340 is the same as that of the existing navigation system.

The security level determination unit 342 determines the security level when the user uses the vehicle 200. The security level is, for example, the degree of restriction regarding the environment inside the vehicle and the use of in-vehicle equipment. The security level determination unit 342 determines the security level based on, for example, the content of the vehicle use request received by the reception unit 322, the current position of the vehicle 200, and the like. Details of the function of the security level determination unit 342 will be described later.

The usage adjustment unit 344 adjusts the usage mode of the vehicle 200 used by the user. For example, the usage adjustment unit 344 refers to the vehicle status management table 378, and when the continuous usage time of the space utilization service is equal to or longer than a predetermined time, the next usage mode of the vehicle 200 is intended to be transported by the second application. Let's change to the service that was done. If space use continues for a long time, there is concern about dirt and odors inside the vehicle, so by using it at the transportation destination at a predetermined timing, let other users monitor the inside of the car and detect dirt and odors at an early stage. Can be done.

Further, the usage adjustment unit 344 refers to the charge status flag of the vehicle status management table 378, and when the vehicle 200 is in the charge state, suppresses the use in the transportation service and makes it used in the space utilization service that does not travel. You may adjust. Further, the usage adjustment unit 344 refers to the charge rate of the vehicle status management table 378, executes the use in the transportation service when the charge rate is equal to or more than the predetermined value, and uses the space utilization service when the charge rate is less than the predetermined value. May be adjusted to execute the use of. Further, the usage adjustment unit 344 may limit the use of the vehicle-mounted device related to the use of the vehicle-mounted battery according to the charging rate. For example, when the charging rate is less than or equal to the first predetermined value, the use of the videophone function is prohibited, and when it is less than or equal to the second predetermined amount, which is smaller than the first predetermined amount, the use of the DVD playback device is prohibited. do.

The payment processing unit 350 performs processing for collecting charges from the user. For example, the payment processing unit 350 cooperates with an external device that manages payments for electronic money and credit cards, and collects charges from users. For example, when the space utilization service is used, the payment processing unit 350 calculates the billing amount based on at least one of the usage time, the in-vehicle device used, the power consumption amount, and the number of users. Further, when the transportation service is used, the settlement processing unit 350 calculates the billing amount based on at least one information of the transportation distance, the transportation time, and the number of users. Further, the settlement processing unit 350 may, for example, discount or add a premium from the normal calculated amount according to the time zone to be used. For example, the payment processing unit 350 discounts the usage fee when the vehicle is used during a time when there are many vacant vehicles or when the space use service is used for the vehicle when the in-vehicle battery is charged, and the usage fee is discounted during a busy time. If there are few vacant vehicles, the usage fee will be increased. As a result, it is possible to promote the use in a situation where there are many vacant vehicles and suppress the use in a situation where there are few vacant vehicles. Further, the payment processing unit 350 may adjust the amount of money according to the vehicle type and the like.

[Determining the security level and controlling the use of the passenger compartment according to the level]
Next, the details of determining the security level and controlling the use of the passenger compartment according to the level will be described. When the reception unit 322 receives the first application for using the space in the vehicle interior without driving the vehicle 200, the security level determination unit 342 sets the security level of the vehicle 200 to the second vehicle 200. It will be higher than when the application is accepted. For example, the space utilization service is supposed to be used mainly by individuals or friends, but it is less frequently seen from the outside than the running vehicle 200, and it is difficult for the public to see it. Therefore, there is a risk that the morals of the vehicle will deteriorate and the interior of the vehicle will be abused. Therefore, the security level determination unit 342 can make the user use the vehicle interior space in a more appropriate environment by raising the security level when providing the space utilization service as compared with the case where the transportation service is provided. ..

In the following, among the vehicle use requests accepted by the reception department 322, the security level when the transportation service application (second application) is accepted is set to "level 1", and the space use service application (first application) is set. ) Is accepted as "Level 2", which is higher than "Level 1". The security level determination unit 342 transmits information indicating the security level determined by the vehicle use request to the vehicle 200.

The vehicle interior use control unit 292 of the vehicle 200 acquires information indicating the security level from the management device 300, and corresponds to the security level from the security information 298 stored in the storage unit 296 based on the security level included in the acquired information. Get the attached restriction information. Further, the vehicle interior use control unit 292 executes vehicle control regarding the user's vehicle interior use based on the acquired restriction information.

For example, the vehicle interior use control unit 292 permits unlimited adjustment of the illuminance in the vehicle interior of the vehicle 200 when the user uses the transportation service (when the vehicle interior control at level 1 is executed). do. Further, the vehicle interior use control unit 292 is a threshold value in which the illuminance in the vehicle interior of the vehicle 200 is included in the restriction information when the user uses the space use service (when the vehicle interior control at level 2 is executed). (In the example of FIG. 3, Th1) or more is controlled. This threshold value is, for example, a value associated with the illuminance that is presumed to be able to visually recognize the inside of the vehicle to some extent from the outside of the vehicle. For example, the vehicle interior use control unit 292 acquires the illuminance in the vehicle interior by the illuminance sensor included in the vehicle sensor 237, and when the acquired illuminance is less than the threshold value Th1, the interior light (light source) is used by the vehicle interior lighting device 244. Is turned on and the illuminance is controlled to be equal to or higher than the threshold Th1. Further, the vehicle interior use control unit 292 controls so that the illuminance in the vehicle interior does not fall below the threshold value Th1 when the user receives an instruction to adjust the illuminance of the vehicle interior lighting device 244 by operating the HMI 238. In this case, the vehicle interior use control unit 292 may output a message such as "It cannot be further darkened at the current security level" to the vehicle 200 or the terminal device 100 via the information providing unit 324. .. In this way, in the case of the space utilization service, by brightening the interior of the vehicle so that it can be visually recognized from the outside, for example, the morale of the user with respect to the space utilization of the vehicle 200 may be lowered or the vehicle may be misused by the user. It can be suppressed.

Further, the vehicle interior use control unit 292 may increase the degree of monitoring by the vehicle interior monitoring device 240 when the user uses the space use service, as compared with the case where the user uses the transportation service. .. To increase the degree of monitoring means, for example, to lengthen the imaging time with the vehicle interior camera, widen the imaging range, and detect objects with an infrared sensor in addition to imaging with the vehicle interior camera. Things etc. are included.

For example, in the vehicle interior use control unit 292, when the user uses the transportation service, the internal combustion engine such as an engine operated by fuel is operating, or the vehicle 200 is traveling at a predetermined speed or higher. In this case, when the behavior of the vehicle 200 satisfies a predetermined condition such as when the amount of speed change in a predetermined time is equal to or more than a predetermined amount such as sudden acceleration or sudden stop, the vehicle interior monitoring device 240 is used in the vehicle interior. Monitor users. Further, when the user uses the space utilization service, the vehicle interior use control unit 292 continuously monitors the user in the vehicle interior by the vehicle interior monitoring device 240 while the user is present in the vehicle interior. Let me. In this way, in the case of the space utilization service, by lengthening the monitoring period of the user as compared with the case of the transportation service, the morale of the user is lowered when the space of the vehicle 200 is used, or the interior of the vehicle is abused. Can be suppressed.

Further, the vehicle interior use control unit 292 controls to permit or deny the use of the user based on the use permission condition according to the security level from the management device 300. In this case, the authentication unit 326 of the management device 300 may perform mutual recognition among the users when a plurality of users use the space in addition to the personal authentication of the users according to the level. In the example of FIG. 3, when the security level is level 1, one or more users are individually authenticated, and when the security level is 2, personal authentication is performed when there is one user. It is set to perform personal authentication and mutual recognition when there are two or more people. When performing personal authentication, the authentication unit 326 displays an image for inputting authentication information on a display device included in the terminal device 100 of the user performing the authentication or the HMI 238 of the vehicle 200 on which the user is on board, and the authentication information. Accepts input.

FIG. 10 is a diagram showing an example of an image in which authentication information is input. The display mode such as the layout and display contents of the image IM1 is not limited to the following examples. The same shall apply in the following description of the image. The image IM1 shown in FIG. 10 includes, for example, an authentication information input area A11 and a switch display area A12 as authentication screens. In the authentication information input area A11, for example, an area for causing the user to input a user ID and a password as authentication information for identifying the user is displayed. The switch display area A12 includes, for example, the icon IC 11 and the icon IC 12. The icon IC 11 is a GUI (Graphical User Interface) switch (OK button shown in FIG. 10) that accepts the management device 300 to execute the user authentication process based on the information input in the authentication information input area A11. The icon IC 12 is a GUI switch (CANCEL button shown in FIG. 10) that accepts the termination of the display of the image IM1 without performing authentication. In the example of FIG. 10, when the selection of the icon IC 11 is accepted, the authentication unit 326 of the management device 300 uses the user information 372 of the user information 372 based on the contents of the user ID and password entered in the authentication information input area A11. Refer to the ID and password, and decide whether to allow or deny the use of the service depending on whether they match.

Further, when the vehicle use request is a space use service and the number of users is a plurality, the authentication unit 326 may use a display device included in the HMI 238 of the vehicle 200 on which the plurality of users have boarded or a plurality of users to use. Each terminal device 100 of the above displays an image for mutual recognition, and the final permission or disapproval of use is determined based on the subsequent input contents of the user.

FIG. 11 is a diagram showing an example of the image IM2 for which mutual recognition is performed. The image IM2 includes, for example, a character display area A21 and a switch display area A22 as mutual recognition screens. In the character display area A21, characters are displayed for each user to select whether or not to approve the use of another user. In the example of FIG. 11, in the character display area A21, characters such as "Are other users who use at the same time acquaintances?" Are displayed.

The switch display area A22 includes, for example, the icon IC21 and the icon IC22. The icon IC 21 is a GUI switch (YES button shown in FIG. 11) that accepts permission for use by other users. The icon IC 22 is a GUI switch (NO button shown in FIG. 12) that accepts refusal to use by another user. In the example of FIG. 11, when the selection of the icon IC 21 is accepted, the authentication unit 326 permits simultaneous use by a plurality of users who are in the vehicle 200. When the selection of the icon IC 22 is accepted, the authentication unit 326 of the management device 300 refuses to use the vehicle 200 until all users are refused or another user (for example, the refused user) gets off. The vehicle interior use control unit 292 is controlled so as not to be used. In this case, the authentication unit 326 may cause the terminal device 100 or the HMI 238 of the vehicle 200 to output information indicating that the use is refused, and keep the door of the vehicle 200 open until another user gets off. To control. As a result, it is possible to prevent another person from using the vehicle 200 in space at the same time. Therefore, it is possible to prevent the occurrence of crimes in the vehicle space.

Further, when a plurality of users do not board at the same time but board at different timings, the authentication unit 326 recognizes the number of users from the image captured by the vehicle interior camera of the vehicle interior monitoring device 240 of the vehicle 200. When the number of users increases, the above-mentioned image IM2 may be transmitted to the terminal device 100 of each user or the display device of the vehicle 200 for mutual approval. Further, when a plurality of users do not have the terminal device 100, such as a parent and a child, only the other user (for example, the parent) approves. You may go.

In addition, when permitting use including users who are not acquaintances, such as the ride sharing service, the authentication unit 326 allows the character display area A21 to "allow sharing of space with other users on board." Mutual recognition may be performed by displaying characters such as "?". As a result, for example, it is possible to allow the use of a combination in which the occurrence of troubles between users such as children and students is low, and it is possible to refuse the use of a suspicious person. Therefore, the service can be used more widely, and a safer and more comfortable service can be provided.

The personal authentication using the image shown in FIG. 10 and the mutual recognition authentication shown in FIG. 11 may be performed by the vehicle 200 side (for example, the user recognition unit 276 or the vehicle interior use control unit 292). In this case, the user information 372 may be stored in the storage unit 296.

Further, the vehicle interior use control unit 292 has a higher security level than "level 2" when the user uses the space use service and the position of the vehicle 200 is within a predetermined area. It may be changed to "level 3" and vehicle control may be performed based on the level 3 restriction information. In this case, the vehicle interior use control unit 292 may, for example, allow only one user to use the vehicle by personal authentication (cannot be used by multiple people) or the illuminance in the vehicle interior as "level 3" restriction information. Is controlled so as to be equal to or higher than the threshold value Th2, which is larger than the threshold value Th1. The predetermined area is, for example, a preset insecure area. As a result, for example, when providing a space utilization service in an insecure area, it is possible to provide a more appropriate space utilization service by permitting only the use in an environment in which the passenger compartment cannot be abused.

Further, the vehicle interior use control unit 292 has a lower security level than "level 2" when the above-mentioned predetermined area is a preset area with good security or is expected to have less crime. It may be changed to "level 1". An area that is safe or is expected to have less crime is, for example, a parking lot of a management company (maintenance factory, etc.) that cleans and maintains the vehicle 200, or a predetermined distance from a police station or police box (for example). , Several tens of meters), such as a parking lot. As a result, the user can use the space inside the vehicle interior under the restrictions suitable for the area where the vehicle 200 is located.

[Processing based on the usage status of the vehicle by the user]
Hereinafter, processing based on the usage state of the vehicle 200 by the user will be described. The usage state acquisition unit 294 of the vehicle 200 acquires the usage state for each user based on the monitoring result by the vehicle interior monitoring device 240 and the detection result by the vehicle sensor 237. For example, the usage state acquisition unit 294 acquires the user's behavior from the image captured by the vehicle interior camera, and estimates the user's usage state from the acquired behavior. Specifically, the usage state acquisition unit 294 analyzes a camera image, acquires feature information (for example, features of a face or posture), and estimates the acquired feature information and a predetermined state. Perform pattern matching with information to acquire the user's status. The state estimation information is stored in, for example, the storage unit 296. The user's state includes, for example, "a state in which the user is operating the terminal device 100 or an in-vehicle device", "a state in which the user is sleeping", "a state in which an object is dropped", and "a state in which food or drink is spilled". , "A state in which users are fighting with each other" and "A state in which users are smoking" are included. Further, as the state of the user, for example, the odor degree acquired by the odor sensor during or after use may be acquired. The usage status acquisition unit 294 acquires the user status each time the user status changes.

In addition, the usage status acquisition unit 294 acquires information such as the usage time for each user and the type of in-vehicle device used. The usage status acquisition unit 294 transmits the acquired information to the management device 300 via the communication device 220. When the usage state acquisition unit 294 determines that the user's state is inappropriate, the usage state acquisition unit 294 may notify the management device 300 of information about the user. For example, the usage status acquisition unit 294 states that the user's status is "a state of spilling food or drink", "a state of fighting", or "a state of smoking even though the passenger compartment is non-smoking". In some cases, or when the odor level detected by the odor sensor is equal to or higher than the threshold value, it is determined that the usage state is inappropriate.

The usage adjustment unit 344 of the management device 300 adjusts the next usage content of the vehicle 200 based on the user information acquired by the usage status acquisition unit 294. For example, the usage adjustment unit 344 refers to the usage history and continuous usage time included in the vehicle status management table 378, and when there is a vehicle that has been used in the space utilization service for a predetermined time or longer, the vehicle 200 is transported. Adjust to use in. If the space is used for a long time, there is a concern that the interior of the vehicle will be dirty or smelled. You can check the situation. In addition, it is possible to suppress deterioration of morals due to long-term use of space by individuals or friends.

Further, the utilization adjustment unit 344 may control the vehicle 200 to be cleaned or maintained at a maintenance shop or the like when the vehicle 200 is used improperly. As a result, the vehicle 200 can be brought into a clean state at an early stage.

In addition, the usage adjustment unit 344 controls that when the user makes an inappropriate use, the use is refused until a certain period of time elapses. In addition, the usage adjustment unit 344 may request a fine according to the type of inappropriate act and control the refusal of use until the requested fine is paid.

Further, the usage adjustment unit 344 may not accept the application for the space utilization service (first application) when the position of the vehicle 200 exists in the predetermined area. As a result, for example, it is possible to prohibit the use of space when the predetermined area is an unsafe area, so that it is possible to prevent the inside of the vehicle from being abused or being talked to by a suspicious person outside the vehicle. can do.

[Processing sequence]
Hereinafter, a series of processing flows by the management system 1 of the embodiment will be described. In the following, as the processing by the management system 1 of the embodiment, the processing using the terminal device 100, the vehicle 200, and the management device 300 used by the user will be described.

FIG. 12 is a sequence diagram showing a flow of a series of processes by the management system 1 of the embodiment. In the example of FIG. 12, the user performs a user information registration process from the terminal device 100 to the management device 300 (step S100). Further, the vehicle 200 transmits information indicating the usage state and the current position of the vehicle 200 to the management device 300 (step S102). The management device 300 receives the user information transmitted from the terminal device 100, stores the received information in the user information 372, and stores the information transmitted from the vehicle 200 in the vehicle status management table 378 (step). S104). The process of step S102 is continuously executed in a predetermined cycle in the subsequent processes, and the vehicle status management table 378 is updated each time.

Next, the user accesses the management device 300 from the terminal device 100 in order to use the vehicle use service (step S110). The management device 300 receives the authentication information for the accessing terminal device 100, and performs the authentication process based on the received authentication information (step S112). In the following, it is assumed that the user is permitted to use the service. Next, the management device 300 receives the user's vehicle use request from the terminal device 100 (step S114), determines a vehicle to be used that meets or is similar to the conditions of the received vehicle use request (step S116), and determines the use. Information indicating the vehicle is transmitted to the terminal device 100 (step S118). Further, the management device 300 determines the security level when the user uses the vehicle based on the vehicle use request (step S120), and transmits the determined security level information to the vehicle 200 (step S122).

Next, when the user gets on the vehicle, the vehicle 200 displays the image IM1 as shown in FIG. 10 on the display device included in the HMI 238, and acquires the authentication information input by the image IM1 (step S124). ), The acquired authentication information is transmitted to the management device 300 (step S126). The management device 300 receives the authentication information transmitted from the vehicle 200, performs an authentication process (step S128), and transmits the authentication result to the vehicle 200 (step S130). Here, it is assumed that boarding and use of services are permitted by authentication. The vehicle 200 executes vehicle interior usage control according to the security level (step S132). Next, the vehicle 200 acquires the usage state of the user (step S134), and transmits information including the acquired usage state to the management device 300 (step S136).

When the use of the service by the user is completed, the management device 300 receives the information including the usage state transmitted from the vehicle 200, and performs the payment process based on the received information (step S138). Specifically, the management device 300 calculates the billing amount related to the usage state, and transmits the calculated billing amount to the terminal device 100 (step S140). The terminal device 100 pays the billed amount by electronic money or the like, and transmits the completion of the payment to the management device 300 (step S142). As a result, a series of processes by the management system 1 of the embodiment is completed.

In the above-mentioned processing, instead of the processing of steps S124 to S128, when the vehicle 200 is detected by the vehicle interior monitoring device 240, the vehicle 200 indicates that the user has boarded. It may be transmitted to the management device 300, the management device 300 may display the image IM1 as shown in FIG. 10 on the terminal device 100, and perform the authentication process based on the authentication information input from the terminal device 100.

According to the embodiment described above, the management system 1 manages a service that provides a user with a vehicle 200 capable of autonomously traveling without the driver getting on the vehicle, and accepts an application for the use of the vehicle 200 by the user. When the reception unit 322 and the reception unit 322 accept the first application for using the space in the vehicle interior without driving the vehicle 200, the security level of the vehicle 200 is set to the second application for driving the vehicle 200. By providing the vehicle interior use control unit 292, which is higher than when the vehicle is accepted, a more appropriate vehicle is provided even when the user uses the space in the vehicle interior without driving the vehicle. Control can be performed. Further, according to the embodiment, it is possible to provide a more comfortable private room space even if the service uses the vehicle 200 as a private room space in addition to the normal transportation service.

The embodiment described above can be expressed as follows.
It is a management system that manages services that provide users with vehicles that can be driven autonomously without the driver getting on.
A storage device that stores programs and
With a hardware processor,
When the hardware processor executes the program,
Accepting applications for vehicle use by users,
When the first application for using the space in the vehicle interior without driving the vehicle is accepted, the security level of the vehicle is set as compared with the case where the second application for driving the vehicle is accepted. To make it higher
Management system.

Although the embodiments for carrying out the present invention have been described above using the embodiments, the present invention is not limited to these embodiments, and various modifications and substitutions are made without departing from the gist of the present invention. Can be added.

For example, some or all of the components of the management device 300 may be mounted on the vehicle 200, and some or all of the components of the vehicle 200 may be mounted on the management device 300. In this case, for example, the function of the authentication unit 326 of the management device 300 may be included in the user recognition unit 276 of the vehicle 200. Further, for example, a part of the functions of the vehicle interior use control unit 292 of the vehicle 200 is mounted on the management device 300 side, the management device 300 generates restriction information based on the security level and transmits it to the vehicle 200, and the vehicle 200 side. You may execute vehicle control based on the restriction information in. Further, the input of information in the authentication and mutual recognition of the embodiment may be voice input instead of (or in addition to) screen input. Further, the vehicle 200 may be a remote-controlled vehicle that is remotely controlled from a remote location. In this case, the vehicle 200 transmits various information acquired by the monitoring unit 210 to the external device by the communication device 220. The external device generates (or reproduces) an image showing the surrounding situation of the vehicle 200 based on various received information and presents it to the remote operator. At this time, in order to cover the delay due to communication, the image or the like may be corrected by the look-ahead process. The remote operator operates the driving operator based on the presented image. The operation performed on the driving operator is transmitted to the vehicle 200, and the vehicle 200 travels based on the received operation.

1 ... Management system, 100 ... Terminal device, 200 ... Vehicle, 210 ... Monitoring unit, 220 ... Communication device, 230 ... Navigation device, 237 ... Vehicle sensor, 238 ... HMI, 240 ... Vehicle interior monitoring device, 242 ... Authentication device, 244 ... Vehicle interior lighting device, 260 ... Driving force output device, 262 ... Brake device, 264 ... Steering device, 266 ... Door lock device, 270 ... Automatic operation control unit, 272 ... Route travel control unit, 274 ... Boarding / alighting position search unit , 276 ... User recognition unit, 280 ... Boarding / alighting control unit, 290 ... HMI control unit, 292 ... Vehicle interior usage control unit, 294 ... Usage status acquisition unit, 296, 370 ... Storage unit, 300 ... Management device, 310 ... Communication Department, 320 ... Front processing unit, 322 ... Reception unit, 324 ... Information provision unit, 326 ... Authentication unit, 330 ... Vehicle use determination unit, 340 ... Route determination unit, 342 ... Security level determination unit, 344 ... Usage adjustment unit, 350 ... Payment processing department

Claims (10)

It is a management system that manages services that provide users with vehicles that can be driven autonomously without the driver getting on.
The reception department that accepts applications for the use of the vehicle by the user, and
When the first application for using the space in the vehicle interior without driving the vehicle is accepted by the reception unit, and the second application for driving the vehicle is accepted for the security level of the vehicle. Security level determination unit to be higher than
A management system equipped with. A vehicle interior use control unit that controls the use of the vehicle interior by the user based on the security level determined by the security level determination unit is further provided.
The vehicle interior use control unit controls so that the illuminance in the vehicle interior of the vehicle becomes equal to or higher than the threshold value when the user uses the space in the vehicle interior without traveling the vehicle according to the first application. do,
The management system according to claim 1. When the user uses the space in the vehicle interior without traveling the vehicle according to the first application, the vehicle interior use control unit uses the vehicle interior monitoring device that monitors the vehicle interior to monitor the user. The degree of monitoring to be monitored is made higher than the degree of monitoring when the use of driving the vehicle is executed by the second application for driving the vehicle.
The management system according to claim 2. In the vehicle interior use control unit, when there are a plurality of users who use the space in the vehicle interior without driving the vehicle according to the first application, each user is another user. If the approval is given, the user is allowed to use the space in the vehicle interior.
The management system according to any one of claims 2 or 3. Further provided with a usage status acquisition unit for acquiring the usage status of the user's vehicle interior,
When the usage state acquisition unit determines that the usage state in the vehicle interior of the user is inappropriate, the usage state acquisition unit notifies the management device of information about the user.
The management system according to any one of claims 1 to 4. When the usage time of the service that uses the space in the vehicle interior without running the vehicle is longer than a predetermined time, the vehicle is used for the service for the purpose of transporting the user according to the second application. Further equipped with an adjustment unit,
The management system according to any one of claims 1 to 5. The security level determination unit changes the security level of the vehicle when the vehicle exists in a predetermined area.
The management system according to any one of claims 1 to 6. The utilization adjustment unit does not accept the first application when the vehicle exists in a predetermined area.
The management system according to claim 6. The computer
Accepting applications for vehicle use by users,
When the first application for using the space in the vehicle interior without driving the vehicle is accepted, the security level of the vehicle is set as compared with the case where the second application for driving the vehicle is accepted. To make it higher
Management method. On the computer
Let the user accept the application for the use of the vehicle,
When the first application for using the space in the vehicle interior without driving the vehicle is accepted, the security level of the vehicle is set as compared with the case where the second application for driving the vehicle is accepted. Make it expensive
program.

Images