JP2021105881A - Information processing device, method, and program - Google Patents

Abstract

To provide a technique for further promoting transition to a higher plan service.SOLUTION: A server 20 of a subscription type service system 1 comprises a material presentation module 2034 and a rental material reception module 2036 as its functions. The material presentation module presents information about cameras and peripheral materials rentable only in higher plans (second plan) than a user contract plan (first plan) about cameras and peripheral materials rentable in a rental service. The rental material reception module receives information on the camera and peripheral material selected by a user, and subjects the user of the material to rental processing.SELECTED DRAWING: Figure 3

Description

The present disclosure relates to information processing devices, methods and programs.

In recent years, subscription-type services that provide various services on a flat-rate basis are becoming widespread. There are a wide variety of services that can be used on a flat-rate basis, such as content viewing services and regular purchase services for goods. In addition, depending on the provider of the subscription type service, there are cases where a plurality of different plans are offered depending on the content of the service to be provided, and different charges are applied to each. For example, in a content viewing service, different plans are set depending on the range of content that can be viewed.

In a subscription service with a plurality of contract plans, there is a technology that proposes an optimal plan to a user based on information on the user's usage status (purchase history, viewing history, etc.). Patent Document 1 discloses a technique of automatically generating an optimum contract plan based on a history of additional purchases or cancellations of a user in a subscription service and proposing it to the user.

WO2015-162715

By the way, in the subscription service in which multiple contract plans are set hierarchically like the upper plan / lower plan, the upper plan is provided for a limited period of time in order to encourage the contract change to the upper plan. Services are provided that allow users to experience the services under more favorable conditions than usual. For example, in the flat-rate music listening service, the usage fee for the first fixed period (for example, 3 months) after contracting a paid plan is made free.

Operators of such subscription services usually offer benefits such as discounts on usage fees in conjunction with changing contracts to higher-level plans. For users who have experienced the high-quality service of the upper plan, re-contracting to the lower plan is highly reluctant, and it takes physical time and effort to change the contract plan again. Therefore, the ratio of the user continuing the contract to the upper plan as it is increases, and it may be easier for the operator of the subscription service to achieve the purpose of providing the user with a higher quality service. On the other hand, when changing the contract to a higher-level plan, the psychological hurdle increases for the user who is worried about the omission of the work of canceling or re-contracting. Therefore, even if the service of the upper plan can be experienced under preferential conditions, there are a certain number of users who hesitate to utilize the opportunity.

In addition, the operator of such a subscription service usually makes it possible to use all the services provided by the upper plan when providing the user with an opportunity to experience the service of the upper plan. If you want to provide benefits such as a free period after changing the contract to the upper plan, you should be able to use all services, of course, and in order to maximize the appeal of the upper plan to the user within a limited period. This is because it is most effective to enable all available services to be experienced. On the other hand, if all the services of the upper plan can be experienced, it is difficult to propose the experience of the upper plan to the same user multiple times and frequently. Therefore, it is usual to make a proposal in the form of providing benefits only at the time of initial registration of each user (free for the first month only at the time of initial registration, etc.).

From the above, there is a need for technology for lowering the psychological hurdles for shifting to higher-level plan services and proposing experiences for higher-level plan services.

Therefore, in this disclosure, a technology that further promotes the transition of a higher-level plan to a service will be described.

According to one embodiment of the present disclosure, an information processing device including a control unit for providing a subscription-type service to a user is provided. The subscription-type service provides users with a plurality of plans with different service contents for each plan. The information processing device provides the user with a part of the service content of the second plan whose service content is higher than that of the first plan selected by the user.

According to one embodiment, a method is provided for causing a computer equipped with a processor to execute and provide a subscription-type service to a user. The subscription-type service provides users with a plurality of plans with different service contents for each plan. The method is that the processor determines a part of the service content of the second plan whose service content is higher than that of the first plan selected by the user, and a part of the service content of the second plan. , And the steps to provide available to the user.

Further, according to one embodiment, a program is provided for causing a computer having a processor to execute the program and providing a subscription-type service to a user. The subscription-type service provides users with a plurality of plans with different service contents for each plan. The program tells the processor a step of determining a part of the service content of the second plan whose service content is higher than that of the first plan selected by the user, and a part of the service content of the second plan. , And the steps to provide available to the user.

According to the present disclosure, in a subscription-type service that provides a plurality of plans with different service contents of each plan to the user in a selectable manner, the service content is higher than that of the first plan selected by the user. A part of the service content of the upper second plan is provided to the user so that it can be used. Therefore, the user who has a contract for the first plan can receive a part of the service contents of the second plan while maintaining the current contract for the first plan. This makes it possible to further promote the transition of higher-level plans to services.

It is a figure which shows the whole structure of the subscription type service system 1. It is a block diagram which shows the functional configuration of the terminal apparatus 10 which constitutes the subscription type service system 1 of Embodiment 1. FIG. It is a figure which shows the functional configuration of the server 20 which comprises the subscription type service system 1 of Embodiment 1. FIG. It is a figure which shows the data structure of the user database 281 which the server 20 stores, the contract plan database 282, and the equipment database 283. It is a flowchart which shows an example of the flow which performs the decision acceptance processing of the contract plan by the subscription type service system 1 of Embodiment 1. FIG. It is a flowchart which shows an example of the flow of performing the rental reception processing of a camera equipment by the subscription type service system 1 of Embodiment 1. It is a figure which shows the screen example of the terminal apparatus 10 in the decision acceptance processing of a contract plan. It is a figure which shows the screen example of the terminal apparatus 10 in the rental reception process of a camera equipment. It is a figure which shows the screen example of the terminal apparatus 10 in the rental reception process of a camera equipment. It is a figure which shows the screen example of the terminal apparatus 10 in the rental reception process of a camera equipment. An example of a screen in which the user is urged to search for other equipment again when a specific equipment cannot be rented is shown. It is a figure which shows the functional configuration of the server 20 which constitutes the subscription type service system 1 of Embodiment 2. It is a flowchart which shows 1st example of the flow which performs the rentalable equipment determination process by the subscription type service system 1 of Embodiment 2. It is a flowchart which shows the 2nd example of the flow which performs the rentalable equipment determination process by the subscription type service system 1 of Embodiment 2. It is a flowchart which shows the 3rd example of the flow which performs the rentalable equipment determination process by the subscription type service system 1 of Embodiment 2. It is a flowchart which shows the 4th example of the flow which performs the rentalable equipment determination process by the subscription type service system 1 of Embodiment 2. It is a flowchart which shows the 5th example of the flow which performs the rentalable equipment determination process by the subscription type service system 1 of Embodiment 2. It is a flowchart which shows the 6th example of the flow which performs the rentalable equipment determination process by the subscription type service system 1 of Embodiment 2.

Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. In the following description, the same parts are designated by the same reference numerals. Their names and functions are the same. Therefore, the detailed description of them will not be repeated.

<Overview>
The subscription type service will be described below. This subscription-type service is, for example, a service for renting an article composed of one or a plurality of parts to a user on a flat-rate basis. A plurality of types of rentable items with different manufacturers and performances are prepared, and can be used by renting them according to the user's preference. The user can use the goods rental service by registering as a member on the server that provides this subscription-type service, paying a fixed membership fee (for example, monthly fee) for each predetermined period, and accessing the server. be. When the user accesses the server and applies for rental of the desired item, the server processes the shipment of the item and sends the item to the user. The user who receives the article uses the article and returns the article by a predetermined deadline. That is, this subscription-type service is a service that allows the rental of goods as many times as necessary on a flat-rate basis.

In the following embodiment, the rental service in the subscription type service will be described by taking as an example a service of renting peripheral equipment such as a camera and an interchangeable lens.

For example, in this subscription-type service, a user is made to select one plan from a plurality of plans having different service contents and register as a member. These multiple plans are ranked according to a fixed membership fee for each predetermined contract period (for example, one month), and the higher the plan, the higher the membership fee, and more cameras and peripheral equipment accordingly. It is possible to rent. For example, as the selling price of a camera or peripheral equipment increases, it is set so that it can only be rented with a higher plan. The predetermined contract period may be automatically renewed.

In addition, in this subscription-type service, cameras and peripheral equipment that can be rented only with a plan (second plan) higher than the plan contracted by the user (first plan) are shorter than the above-mentioned predetermined contract period. Rental is possible for a limited period (for example, one week) (hereinafter, the service is referred to as "1week rental"). At this time, the user does not need to change the contract contents, that is, to contract to a higher-level plan, and does not need to pay an additional cost. In addition, the cameras and peripheral equipment that can be rented by this 1-week rental are a part of the cameras and peripheral equipment that can be rented by contract users of higher-level plans that can be originally rented. This is because if all cameras and peripheral equipment can be rented, the significance of ranking will be lost by using 1 week rental many times.

In other words, this 1-week rental is a service for promoting the transition to the service of the higher plan by making it possible to rent a camera and peripheral equipment that can be rented only in the higher plan by trial.

<First Embodiment>
Hereinafter, a subscription-type service system 1 for providing a service for renting peripheral equipment such as a camera and an interchangeable lens will be described. In the following description, for example, when the terminal device 10 accesses the server 20, the server 20 responds with information for generating a screen on the terminal device 10. The terminal device 10 generates and displays a screen based on the information received from the server 20.

<1 Overall configuration of subscription type service system 1>
FIG. 1 is a diagram showing the overall configuration of the subscription type service system 1. The subscription-type service system is a system that allows peripheral equipment such as cameras and interchangeable lenses to be rented on a flat-rate basis according to the plan contracted by the user. As shown in FIG. 1, the subscription-type service system 1 has a plurality of terminal devices (in FIG. 1, terminal devices 10A and terminal devices 10B are shown. Hereinafter, they may be collectively referred to as "terminal devices 10". ) And the server 20. The terminal device 10 and the server 20 are connected to each other so as to be able to communicate with each other via the network 80. The network 80 is composed of a wired or wireless network.

The terminal device 10 is a device operated by each user. The terminal device 10 is realized by a mobile terminal such as a smartphone or tablet compatible with a mobile communication system. In addition, the terminal device 10 may be, for example, a stationary PC (Personal Computer) or a laptop PC. As shown as the terminal device 10B in FIG. 1, the terminal device 10 includes a communication IF (Interface) 12, an input device 13, an output device 14, a memory 15, a storage unit 16, and a processor 19.

The terminal device 10 is communicably connected to the server 20 via the network 80. The terminal device 10 is compatible with wireless base stations 81 compatible with communication standards such as 5G and LTE (Long Term Evolution), and wireless LAN (Local Area Network) standards such as IEEE (Institute of Electrical and Electronics Engineers) 802.11. It is connected to the network 80 by communicating with a communication device such as a wireless LAN router 82.

The communication IF 12 is an interface for inputting / outputting signals because the terminal device 10 communicates with an external device. The input device 13 is an input device (for example, a touch panel, a touch pad, a pointing device such as a mouse, a keyboard, etc.) for receiving an input operation from a user. The output device 14 is an output device (display, speaker, etc.) for presenting information to the user. The memory 15 is for temporarily storing a program, data processed by the program or the like, and is a volatile memory such as a DRAM (Dynamic Random Access Memory). The storage unit 16 is a storage device for storing data, for example, a flash memory or an HDD (Hard Disc Drive). The processor 19 is hardware for executing an instruction set described in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

The server 20 is a device that manages information on each user, information on a plurality of contract plans, and information on peripheral equipment such as a camera and an interchangeable lens. The server 20 presents peripheral equipment such as a camera and an interchangeable lens that can be rented to the user, and accepts a rental application from the user. When the server 20 receives a rental application from the user, the server 20 processes the shipment of the equipment.

In addition, the server 20 presents peripheral equipment such as a camera and an interchangeable lens to be rented for 1 week, and accepts a rental application from a user. Similarly, when the server 20 receives a rental application from the user for the equipment to be rented for 1 week, the server 20 processes the shipment of the equipment.

The server 20 is a computer connected to the network 80. The server 20 includes a communication IF 22, an input / output IF 23, a memory 25, a storage 26, and a processor 29.

The communication IF 22 is an interface for inputting / outputting signals because the server 20 communicates with an external device. The input / output IF 23 functions as an interface with an input device for receiving an input operation from the user and an output device for presenting information to the user. The memory 25 is for temporarily storing a program, data processed by the program or the like, and is a volatile memory such as a DRAM (Dynamic Random Access Memory). The storage 26 is a storage device for storing data, for example, a flash memory or an HDD (Hard Disc Drive). The processor 29 is hardware for executing an instruction set described in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

<1.1 Configuration of terminal device 10>
FIG. 2 is a block diagram of a terminal device 10 constituting the subscription type service system 1 of the first embodiment. As shown in FIG. 2, the terminal device 10 operates with a plurality of antennas (antenna 111, antenna 112) and wireless communication units (first wireless communication unit 121, second wireless communication unit 122) corresponding to each antenna. Reception unit 130 (including touch-sensitive device 131 and display 132), audio processing unit 140, microphone 141, speaker 142, position information sensor 150, camera 160, storage unit 170, and control unit 180. And include. The terminal device 10 also has functions and configurations (for example, a battery for holding electric power, a power supply circuit for controlling the supply of electric power from the battery to each circuit, and the like) which are not particularly shown in FIG. As shown in FIG. 2, each block included in the terminal device 10 is electrically connected by a bus or the like.

The antenna 111 radiates a signal emitted by the terminal device 10 as a radio wave. Further, the antenna 111 receives radio waves from the space and gives a received signal to the first wireless communication unit 121.

The antenna 112 radiates a signal emitted by the terminal device 10 as a radio wave. Further, the antenna 112 receives a radio wave from the space and gives a received signal to the second radio communication unit 122.

Since the terminal device 10 communicates with other wireless devices, the first wireless communication unit 121 performs modulation / demodulation processing for transmitting / receiving signals via the antenna 111. Since the terminal device 10 communicates with other wireless devices, the second wireless communication unit 122 performs modulation / demodulation processing for transmitting / receiving signals via the antenna 112. The first wireless communication unit 121 and the second wireless communication unit 122 are communication modules including a tuner, an RSSI (Received Signal Strength Indicator) calculation circuit, a CRC (Cyclic Redundancy Check) calculation circuit, a high frequency circuit, and the like. The first wireless communication unit 121 and the second wireless communication unit 122 perform modulation / demodulation and frequency conversion of the wireless signal transmitted / received by the terminal device 10 and give the received signal to the control unit 180.

The operation receiving unit 130 has a mechanism for receiving a user's input operation. Specifically, the operation reception unit 130 is configured as a touch screen, and includes a touch-sensitive device 131 and a display 132.

The touch-sensitive device 131 accepts an input operation by the user of the terminal device 10. The touch-sensitive device 131 detects the user's contact position with respect to the touch panel, for example, by using a capacitive touch panel. The touch-sensitive device 131 outputs a signal indicating the contact position of the user detected by the touch panel to the control unit 180 as an input operation.

The display 132 displays data such as images, moving images, and texts under the control of the control unit 180. The display 132 is realized by, for example, an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display.

The voice processing unit 140 performs modulation / demodulation of the voice signal. The voice processing unit 140 modulates the signal given from the microphone 141 and gives the modulated signal to the control unit 180. Further, the voice processing unit 140 gives a voice signal to the speaker 142. The voice processing unit 140 is realized by, for example, a processor for voice processing. The microphone 141 receives the voice input and gives the voice signal corresponding to the voice input to the voice processing unit 140. The speaker 142 converts the voice signal given from the voice processing unit 140 into voice and outputs the voice to the outside of the terminal device 10.

The position information sensor 150 is a sensor that detects the position of the terminal device 10, and is, for example, a GPS (Global Positioning System) module. The GPS module is a receiving device used in a satellite positioning system. The satellite positioning system receives signals from at least three or four satellites and detects the current position of the terminal device 10 on which the GPS module is mounted based on the received signals.

The camera 160 is a device for receiving light by a light receiving element and outputting it as a captured image. The camera 160 is, for example, a depth camera capable of detecting the distance from the camera 160 to the shooting target.

The storage unit 170 is composed of, for example, a flash memory or the like, and stores data and programs used by the terminal device 10. In a certain aspect, the storage unit 170 stores the user information 171.

The user information 171 is information on a user who uses the terminal device 10 to use a rental service for peripheral equipment such as a camera and an interchangeable lens. The user information includes information for identifying the user (user ID), user name, information on the plan contracted by the user (contract plan ID), information on the equipment used by the user (equipment ID for identifying the equipment), and the like. Is included.

The control unit 180 controls the operation of the terminal device 10 by reading the program stored in the storage unit 170 and executing the instructions included in the program. The control unit 180 is, for example, an application installed in the terminal device 10 in advance. By operating according to the program, the control unit 180 exerts functions as an input operation reception unit 181, a transmission / reception unit 182, a data processing unit 183, and a notification control unit 184.

The input operation reception unit 181 performs a process of accepting a user's input operation to an input device such as a touch-sensitive device 131. The input operation reception unit 181 is based on the information of the coordinates when the user touches the touch-sensitive device 131 with a finger or the like, and the user's operation is a flick operation, a tap operation, or a drag (swipe). Determine the type of operation, such as whether it is an operation.

The transmission / reception unit 182 performs a process for the terminal device 10 to transmit / receive data to / from an external device such as a server 20 according to a communication protocol.

The data processing unit 183 performs a calculation on the data received by the terminal device 10 according to a program, and outputs the calculation result to a memory or the like.

The notification control unit 184 performs a process of presenting information to the user. The notification control unit 184 performs a process of displaying the display image on the display 132, a process of outputting the sound to the speaker 142, a process of generating vibration in the camera 160, and the like.

<1.2 Functional configuration of server 20>
FIG. 3 is a diagram showing a functional configuration of the server 20 constituting the subscription type service system 1 of the first embodiment. As shown in FIG. 3, the server 20 functions as a communication unit 201, a storage unit 202, and a control unit 203.

The communication unit 201 performs a process for the server 20 to communicate with an external device.

The storage unit 202 stores data and programs used by the server 20. The storage unit 202 stores the user database 281, the contract plan database 282, the equipment database 283, and the like.

The user database 281 is a database for holding information of each user in the subscription type service system 1. Details will be described later.

The contract plan database 282 is a database for holding information on the contract plan provided by the subscription type service system 1. Details will be described later.

The equipment database 283 is a database for holding information on peripheral equipment such as cameras and interchangeable lenses that can be rented in the rental service provided by the subscription type service system 1. Details will be described later.

The control unit 203 exerts the functions shown as various modules when the processor of the server 20 performs processing according to the program.

The reception control module 2031 controls a process in which the server 20 receives a signal from an external device according to a communication protocol.

The transmission control module 2032 controls a process in which the server 20 transmits a signal to an external device according to a communication protocol.

The contract plan presentation module 2033 controls a process of presenting a plurality of plans having different service contents when a new user registers as a member in order to use the rental service provided by the subscription type service system 1. The contract plan presentation module 2033 reads information on a plurality of plans from the contract plan database 282 and presents the information. When presenting a plurality of plans, for example, a fixed membership fee for each contract plan is presented, and each contract plan is presented to the user in a selectable manner.

The equipment presentation module 2034 controls a process of presenting information on cameras and peripheral equipment that can be rented by the rental service provided by the subscription type service system 1. The equipment presentation module 2034 reads and presents information on rentable cameras and peripheral equipment from the equipment database 283. At this time, the information of the contract plan that can be rented and the information indicating that the user is the target of the 1-week rental that can be used are also presented.

When the equipment presentation module 2034 presents information on rentable cameras and peripheral equipment, it presents equipment that can be rented for all contract plans regardless of the user's contract plan. In addition, although the user cannot rent with the original contract plan, the equipment to be rented for 1 week is presented. Since the equipment to be rented for 1 week differs depending on the contract plan of the user who accesses the server 20, the equipment presentation module 2034 controls the target of 1 week rental according to the contract plan of the user. This is to encourage the user to shift to a higher-level plan service by presenting information on cameras and peripheral equipment that cannot be rented to the user and presenting the equipment that is the target of 1-week rental. By presenting all the equipment and controlling it so that the user cannot select it, it is possible to control the equipment that cannot be rented so as not to be rented. Specifically, a rental application button may be arranged so that the rental application button can be pressed only by a user who can rent, or it may be controlled by a screen transition for making a rental application.

When the equipment presentation module 2034 presents information on cameras and peripheral equipment that can be rented, it presents all the information on the equipment handled by the rental service, and from the information on the inventory status of the equipment stored in the equipment database 283, at that time. Only equipment that can be rented at may be presented in a selectable manner. In addition, from the information on the inventory status of the equipment, it may be decided not to present the equipment that cannot be rented at that time.

The contract plan reception module 2035 accepts the contract plan selected when the new user registers as a member, and controls the process of registering as a member. The contract plan reception module 2035 receives user information such as the user's name and the destination address of the equipment together with the contract plan information selected by the user from the contract plan presented by the contract plan presentation module 2033, and stores it in the user database 281. Register as a member.

The rental equipment reception module 2036 receives information on the camera and peripheral equipment selected by the user, and controls the rental process of the equipment to the user. The rental equipment reception module 2036 receives information such as the scheduled return date as well as information on the equipment selected by the user from the information on the camera and peripheral equipment presented by the equipment presentation module 2034, and stores it in the user database 281 to perform rental processing. conduct. Based on the information of this equipment, the operator of the subscription type service system 1 ships the equipment to the user.

<2 data structure>
FIG. 4 is a diagram showing the data structures of the user database 281, the contract plan database 282, and the equipment database 283 stored in the server 20.

As shown in FIG. 4, each of the records in the user database 281 includes an item "user ID", an item "contract plan ID", an item "contract expiration date", an item "equipment rental service usage history", and the like. ..

The item "user ID" is information for identifying each user registered as a member in the subscription type service system 1.

The item "contract plan ID" is information for identifying a plurality of contract plans having different service contents in the subscription type service system 1.

The item "contract expiration date" is information indicating the expiration date of the contract period of the user in the subscription type service system 1. The contract period can be automatically renewed, and the server 20 changes the expiration date of the contract period to a date one month ahead as an automatic renewal target unless otherwise requested by the user.

The item "equipment service usage history" is information related to the history of each user using the rental service of the camera and peripheral equipment. Specifically, the item "equipment ID", the item "rental date", and the item "return". Includes "(planned) date" and item "status". The information related to the history includes information on the rental service being used (rented) and information on the used (returned).

The item "equipment ID" is information for identifying peripheral equipment such as a camera and an interchangeable lens to be rented in the subscription type service system 1.

The item "rental date" is information indicating the date on which the camera and peripheral equipment rental service was rented. The day of lending may be the day when the user applies for the rental service, the day when the equipment is shipped to the user, or the day when the user receives the equipment.

The item "return (scheduled) date" is information indicating the scheduled return date when the rental service of the camera and peripheral equipment is being used, or the return date when the equipment has already been returned and used. The scheduled return date may be the date received from the user or the date specified by the equipment presentation module 2034. Specifically, in the case of 1-week rental, the equipment presentation module 2034 specifies a date one week after the rental date as the scheduled return date, which is the date.

The item "status" is information indicating the usage status of the rental service of the camera and peripheral equipment. Specifically, when the rental service is being used, it is "rented", and when it has been used, it is "returned".

The server 20 updates the user database 281 as it accepts membership registration from each user and accepts rental services for cameras and peripheral equipment.

Each of the records in the contract plan database 282 includes an item "contract plan ID", an item "contract plan name", an item "charge", and the like.

The item "contract plan ID" is information for identifying the contract plan, and corresponds to the item "contract plan ID" in the user database 281.

The item "contract plan name" is information indicating the name of the contract plan.

The item "charge" is information indicating a flat rate for the contract period (1 month) of the contract plan.

For example, in the contract plan information stored in the contract plan database 282, the item "contract plan name" is "Lv1 pass", the flat rate is "¥ 5,800", and the item "contract plan name" is ". The flat rate of "Lv2 pass" is "¥ 9,800", and the flat rate of the item "contract plan name" is "Lv3 pass" is "¥ 13,800". That is, ranking is made for each contract plan, and the membership fee is set to be high for higher-ranked plans.

Each of the records in the equipment database 283 includes the item "equipment ID", the item "equipment type", the item "available contract plan ID", the item "1weeks available contract plan ID", the item "inventory status", etc. including.

The item "equipment ID" is information for identifying peripheral equipment such as a camera and an interchangeable lens to be rented, and corresponds to the item "equipment ID" in the user database 281.

The item "equipment type" is information indicating the name of the type of peripheral equipment such as a camera or an interchangeable lens to be rented.

The item "Available contract plan ID" is information indicating a contract plan in which the equipment can be rented. For example, as shown in FIG. 4, for each type of item "contract plan ID", "○" indicating that the equipment can be rented, or "x" indicating that the equipment cannot be rented. Is stored.

The item "1weeks available contract plan ID" is information indicating a contract plan in which the equipment can be rented in the case of 1week rental. For example, as shown in FIG. 4, for each type of item "contract plan ID", "○" indicating that the equipment can be rented in the case of 1 week rental, or rental of the equipment in the case of 1 week rental. An "x" indicating that it is impossible is stored.

The item "inventory status" is information indicating the inventory status of the equipment. Specifically, "○" indicating that there is inventory that can be rented, or "×" indicating that it cannot be rented due to being rented to another user or being repaired, etc. is stored. ing.

<3 operation>
Hereinafter, with reference to FIGS. 5 and 6, the determination acceptance process and rental process of the contract plan for the rental service of peripheral equipment such as cameras and interchangeable lenses by the subscription type service system 1 according to the first embodiment will be described. do.

FIG. 5 is a flowchart showing an example of a flow of performing a contract plan decision acceptance process by the subscription type service system 1 of the first embodiment.

In step S111, the input operation reception unit 181 of the terminal device 10 receives from the user an operation for registering as a member for using the rental service of peripheral equipment such as a camera and an interchangeable lens by the subscription type service system 1. .. For example, when the user refers to the Web page provided by the server 20 and wishes to use the rental service, he / she performs an operation for registering as a member. The transmission / reception unit 182 transmits a request for displaying the member registration screen to the server 20.

In step S121, the communication unit 201 of the server 20 receives a request for displaying the member registration screen transmitted from the terminal device 10. The contract plan presentation module 2033 communicates the contract plan list information to the terminal device 10 in order to present the contract plan list information by referring to the contract plan database 282 in response to the request from the terminal device 10. Respond through unit 201.

In step S113, the transmission / reception unit 182 of the terminal device 10 receives the list information of the contract plan transmitted from the server 20. The notification control unit 184 displays the list information of the received contract plans on the display 132. The input operation reception unit 181 accepts the contract plan selected from the list information of the contract plans from the user, and receives the user information such as the user's name and the delivery address of the equipment. The transmission / reception unit 182 transmits the selected contract plan information and the user information to the server 20.

In step S123, the contract plan reception module 2035 of the server 20 receives the information of the selected contract plan and the user information transmitted from the terminal device 10 via the communication unit 201.

In step S125, the contract plan reception module 2035 of the server 20 registers the member by storing the received contract plan information and the user information in the user database 281.

As described above, the user who uses the rental service of the subscription type service system 1 selects one contract plan from a plurality of ranked contract plans at the time of member registration and performs member registration. This makes it possible to register as a member with an appropriate contract plan according to the equipment that the user wants to use.

FIG. 6 is a flowchart showing an example of a flow of performing rental reception processing of camera equipment by the subscription type service system 1 of the first embodiment.

In step S211, the input operation reception unit 181 of the terminal device 10 receives an operation for presenting a list of equipment in order to use the rental service of peripheral equipment such as a camera and an interchangeable lens from the user. For example, when a user refers to a Web page provided by the server 20 and wishes to rent equipment using the rental service, in order to understand what kind of equipment is available (whether it can be rented). , Perform the operation to present the equipment list. The transmission / reception unit 182 transmits a request for presenting the equipment list to the server 20.

In step S221, the communication unit 201 of the server 20 receives a request for presenting a list of equipment transmitted from the terminal device 10. In response to the request from the terminal device 10, the equipment presentation module 2034 responds to the terminal device 10 via the communication unit 201 in order to present the equipment list by referring to the equipment database 283. do. At this time, the server 20 preferentially displays the equipment of his / her favorite registered as a favorite on the terminal device 10 by the favorite selection button described later, and recommends to rent the equipment.

When presenting the equipment list, the terminal device 10 is instructed to present the equipment that can be rented in all contract plans regardless of the contract plan of the user of the terminal device 10. In addition, the contract plan of the user is read from the user database 281, and if there is equipment that cannot be rented with the contract plan of the user, but the equipment that is the target of 1 week rental exists, it is shown that the contract plan of the user is the target of 1 week rental. , Instruct the terminal device 10. As a result, the user can grasp the equipment that can be rented according to his / her contract plan and the equipment that can be rented and the equipment that cannot be rented by using 1 week rental.

When presenting the equipment list, all equipment is presented, but in order to prevent selection of equipment that cannot be rented, the rental application button is displayed on the display 132, and the rental application button is pressed only for equipment that can be rented. You may instruct the terminal device 10 to make it possible. Further, the terminal device 10 may be instructed to change the screen for making a rental application only in the case of equipment that can be rented.

In step S213, the transmission / reception unit 182 of the terminal device 10 receives the information of the equipment list transmitted from the server 20. The notification control unit 184 displays the information of the received equipment list on the display 132. At that time, based on the instruction of the equipment presentation module 2034, the display 132 is displayed as described above. The input operation reception unit 181 receives information on the equipment to be rented selected from the information in the equipment list from the user. The transmission / reception unit 182 transmits the information of the selected equipment to the server 20.

In step S223, the rental equipment reception module 2036 of the server 20 receives the information (rental request) of the selected equipment transmitted from the terminal device 10 via the communication unit 201.

In step S225, the rental equipment reception module 2036 of the server 20 performs rental processing by storing the received equipment information in the user database 281. Based on the information of this equipment, the operator of the subscription type service system 1 ships the equipment to the user.

As described above, the user who uses the rental service of the subscription type service system 1 can rent the equipment that can be rented by his / her contract plan from the information of the equipment list that can be rented. , Grasp the equipment that cannot be rented, select the equipment you want to rent, and receive the equipment rental. This makes it possible to rent the equipment that the user wants to use.

In addition, although it is not possible to rent with the contract plan of the user, the equipment subject to 1-week rental is presented as equipment that can be rented by using 1-week rental. Therefore, it is possible to rent a camera or peripheral equipment that can be rented only with a higher-level plan for a trial period shorter than the original contract period (rentalable period). As a result, it is possible to promote the transition to the service of the upper plan by experiencing a part of the service of the upper plan for a limited time.

<4 screen example>
Hereinafter, a screen example of the contract plan determination reception process by the subscription type service system 1 and a screen example of the camera equipment rental reception process will be described with reference to FIGS. 7 to 10.

FIG. 7 is a diagram showing a screen example of the terminal device 10 in the decision acceptance process of the contract plan. The screen example of FIG. 7 shows a screen example in which the list information of the contract plan in the terminal device 10 of the user is displayed. Corresponds to step S113 in FIG.

As shown in FIG. 7, the display 132 of the terminal device 10 has a selection button 1031a for selecting a contract plan, a list display unit 1031b for displaying contract plan list information and a fixed charge, and the selected contract plan. The decision button 1031c for making an application is displayed. The list of contract plans displayed in the list display unit 1031b is a list stored in the contract plan database 282, and is read by the contract plan presentation module 2033. This allows the user to select an appropriate contract plan according to his / her favorite equipment.

FIG. 8 is a diagram showing a screen example of the terminal device 10 in the rental reception process of the camera equipment. The screen example of FIG. 8A is a screen example in which the information of the equipment list in the terminal device 10 of the user is displayed, and the item "user ID" stored in the user database 281 of FIG. 4 is ". An example is shown when the user of "# 1A2B" accesses the server 20. Corresponds to step S213 in FIG. FIG. 8B shows another example for displaying a plurality of rentable camera equipment.

As shown in FIG. 8, on the display 132 of the terminal device 10, the equipment photographs 1032a and 1032f showing the appearance of the equipment and the equipment display units 1032b and 1032g for displaying information such as the equipment ID, the type of equipment, the specifications, and the model number are displayed. And the contract plan display 1032c, 1032h indicating the contract plan that the equipment can be rented, the links 1032d, 1032i for selecting the equipment as the rental request, and as a favorite when the user likes the equipment. The favorite selection buttons 1032e and 1032j for registration are displayed. The contract plan displays 1032c and 1032h indicate that the user who has contracted to the contract plan displayed in the relevant column and a contract plan higher than this can rent without using 1week rental. .. Further, on this screen, a 1-week target display 1032k indicating that the product is a target for 1-week rental is displayed.

In the example shown in FIG. 8, the links 1032d and 1032i are link settings for the user to select the equipment as a rental request, and information on the equipment including the equipment photographs 1032a and 1032f and the equipment display units 1032b and 1032g is displayed. The entire area is set as a link. The server 20 manages a link to a page for applying for rental of the equipment for each rentable equipment. That is, in the illustrated example, the terminal device 10 responds to the user accepting an operation of designating the area indicated by the link 1032d or the link 1032i by the pointing device (mouse, touch panel, etc.). The server 20 is requested to provide information for displaying a more detailed page on the display 132 for renting the equipment corresponding to the above. The setting of this link may be set so as not to transition to the next screen when the accessing user cannot rent, or may be restricted on the transition destination screen. Further, favorite selection buttons 1032e and 1032j are provided within the range of the links 1032d and 1032i. The favorite selection buttons 1032e and 1032j are buttons for registering the equipment as a favorite when the user wishes to rent it (this time or in the future), and the color changes when selected. It has become like. By registering it as a favorite in this way, you can quickly reach the equipment at a later time. The equipment that can be selected at this time is not limited to the user's contract plan, and may be higher than the user's contract plan. This is to enable rental when the user shifts to a higher contract plan in the future.

As shown in FIG. 8B, the terminal device 10 displays information on a plurality of devices. The terminal device 10 receives a designation from the user for the area of the link 1032d. That is, the terminal device 10 accepts an operation in which the user specifies the first equipment in the area of the link 1032d, and in the area of the link 1032d, the equipment photograph 1032a corresponding to the first equipment and the equipment display. Part 1032b, the contract plan display 1032c, and the favorite selection button 1032e are displayed.

Similarly, the terminal device 10 accepts an operation in which the user specifies the second equipment in the area of the link 1032i, and in the area of the link 1032i, the equipment photograph 1032f corresponding to the second equipment and the equipment display. The unit 1032g, the contract plan display 1032h, and the favorite selection button 1032j are displayed. Further, the terminal device 10 displays the 1-week target display 1032k in the area of the link 1032i.

As described above, as shown in FIGS. 8A and 8B, the terminal device 10 has an area (links 1032d, 1032i) in which a link to a page for displaying the details of the equipment is set. The favorite selection buttons 1032e and 1032i are displayed so as to be included in. The terminal device 10 does not perform an operation of transitioning the favorite selection buttons 1032e and 1032i to the page set in the link 1032d and 1032i in response to an operation specified by the user, but the user sets a favorite for the device. Assuming that the operation has been performed, the server 20 is notified of the information that identifies the equipment and the information that associates the equipment with the user's designation as a favorite.

Further, as shown in FIG. 8B, the favorite selection button 1032j and the 1-week display unit 1032k are arranged so as to face each other based on the silhouette of the photograph of the equipment shown in the equipment photograph 1032f. As a result, the terminal device 10 displays the favorite selection button 1032e on the link 1032d or the like for each of the plurality of devices, and displays the 1 week target display 1032k for the devices subject to 1 week rental. do. Therefore, the user can display a unified feeling because the position where the favorite selection button (favorite selection button 1032j, etc.) is arranged with respect to the equipment photo (equipment photo 1032f) is specified for all equipment. The equipment subject to 1-week rental can be easily visually recognized, and the user can be motivated to rent the equipment for 1-week rental as a trial.

Here, as shown in FIGS. 8A and 8B, the favorite selection buttons 1032e and 1032j are displayed in the areas of the links 1032d and 1032i, respectively, but the silhouettes of the equipment in the equipment photographs 1032a and 1032f are different. It may be arranged in another area. As a result, the favorite selection buttons 1032e and 1032j are displayed so as not to overlap with the silhouette of the equipment and can be easily visually recognized. Therefore, when the user tries to specify the favorite selection buttons 1032e and 1032j, the favorite selection buttons 1032e and 1032j are mistakenly displayed. It is possible to easily avoid the situation where the area different from 1032j is specified, that is, the situation where the user tries to specify the favorite and performs an unintended operation can be reduced.

The example shown in FIG. 8 is a display example of a list of equipment when the user “# 1A2B” shown in FIG. 4 has accessed. As shown in FIG. 4, the user whose contract plan is "Lv1 pass" and the equipment (interchangeable lens) whose equipment ID is "# 345" cannot be rented by the user whose contract plan is "Lv1 pass". However, users with a contract plan of "Lv1 pass" can rent by using 1week rental. Therefore, the 1-week target display 1032k indicating that the product is the target of the 1-week rental is displayed.

FIG. 9 is a diagram showing a screen example of the terminal device 10 in the rental reception process of camera equipment. The screen example of FIG. 9 is a screen example in which the information of the equipment list in the terminal device 10 of the user is displayed as in FIG. 8, and the item “user ID” stored in the user database 281 of FIG. Shows an example when the user of "# 3C4D" accesses the server 20. Corresponds to step S213 in FIG.

As shown in FIG. 9, on the display 132 of the terminal device 10, the equipment photographs 1033a and 1033f showing the appearance of the equipment and the equipment display units 1033b and 1033g for displaying information such as the equipment ID, the type of equipment, the specifications, and the model number are displayed. And the contract plan display 1033c, 1033h showing the contract plan that the equipment can be rented, the links 1033d, 1033i for selecting the equipment as the rental request, and as a favorite when the user likes the equipment. The favorite selection buttons 1033e and 1033j for registration are displayed. Further, unlike the example shown in FIG. 8, this screen does not display the 1-week target display indicating that it is the target of the 1-week rental.

The example shown in FIG. 9 is a display example of a list of equipment when the user “# 3C4D” shown in FIG. 4 has accessed. As shown in FIG. 4, the user has a contract plan of "Lv2 pass", and the equipment (interchangeable lens) having the equipment ID "# 345" can be rented by the user having the contract plan "Lv2 pass". Therefore, the 1-week target display indicating that it is the target of 1-week rental is not displayed.

By controlling in this way, the user can grasp the equipment that can be rented by his / her contract plan and the equipment that can be rented by using 1 week rental.

FIG. 10 is a diagram showing a screen example of the terminal device 10 in the rental reception process of camera equipment. The screen example of FIG. 10 is a screen example of a state in which the rental application screen is transitioned to by selecting the link 1032h shown in FIG. 8 or the link 1033h shown in FIG. Corresponds to step S213 in FIG.

As shown in FIG. 10, on the display 132 of the terminal device 10, the equipment photograph 1034a showing the appearance of the equipment, the equipment display unit 1034b displaying information such as the equipment ID, the type, specifications, and model number of the equipment, and the equipment concerned. The application button 1034c for renting the equipment, the application button 1034d for renting the equipment by 1week rental, the favorite selection button 1032j, and the example link button 1032y are displayed. The terminal device 10 associates the example link button 1032y with a link to a page to which a photographed image taken with the equipment shown in the equipment photograph 1034a is uploaded. That is, by performing the operation of designating the example link button 1032y, the user can easily confirm the finish of the photographed image when the photograph is taken with the equipment shown in the equipment photograph 1034a and the equipment display unit 1034b.

Further, the terminal device 10 displays 1 week target display 1032k and rental requirement 1032w in association with the equipment photograph 1034a. The rental requirement 1032w indicates to the user that there is a requirement imposed on the user when the user rents the equipment corresponding to the equipment photograph 1034a. The requirement may be imposed when renting regardless of 1 week rental (normal rental), or when renting equipment (that is, when the equipment can be rented according to the contract plan shown in FIG. 7). It may be imposed when renting 1 week. Further, the requirement is not limited to one type, and there may be a plurality of types. For example, a business operator that operates a rental service with 20w imposes requirements for users who can rent equipment when the price of the equipment is above a certain level. Such a requirement includes the addition of a method for verifying the identity of the renting user (submission of identity verification documents, implementation of identity verification by telephone). For example, it may be imposed as an additional requirement to submit a photographed image of the user himself / herself together with the identity verification document. Further, when there are a plurality of types of the requirements, the content of the requirements imposed on the user may be changed according to the types. For example, the first type of requirement is to submit a photographed image taken by the user himself together with the identity verification document, and the second type of requirement is the photographed image as described above (the user together with the identity verification document). In addition to the captured image taken by oneself), identity verification may be imposed by telephone. As a result, it is possible to expand the range of equipment that can be rented and provide rental services to a limited number of contractors. In addition, some of the equipment can be rented after simplifying the procedure for identity verification, and it is possible to provide the user with an opportunity to use the rental service.

The terminal device 10 displays the equipment photo 1034a, 1 week target display 1032k, and rental requirement 1032w in association with each other, and the user cannot specify the area where the equipment photo 1034a, 1 week target display 1032k is displayed, and the rental requirement 1032w is set. The displayed area may be associated with a link to a page for detailing the requirements imposed on the user when renting. Comparing FIG. 8B and FIG. 10, the rental requirement 1032w (at the position where the favorite selection button 1032e was displayed with respect to the position of the silhouette of the equipment in the equipment photograph 1034a (FIG. 8B) (FIG. 8B) FIG. 10) is displayed. Therefore, when the user is provided with a unified screen display starting from the position of the equipment photograph 1034a, and the user transitions to a page displaying detailed information for renting individual equipment as shown in FIG. , If there is a requirement for renting the equipment, the user can easily confirm the requirement.

The example shown in FIG. 10 is an example showing a state after the screen transition when the user rents the equipment. In the case of the screen shown in FIG. 10, when a user whose contract plan is "Lv1 pass" accesses, it cannot be rented normally, but it can be rented by 1 week rental, so that the application button 1034c is inactive. (Not selectable), and the application button 1034d is in the active state (selectable). Further, when the user whose contract plan is "Lv2 pass" accesses, the application button 1034c is in the active state because it can be rented normally, and the application button 1034d is in the inactive state because it is not applicable. (For example, if it is possible to rent normally, the application button 1034d may be hidden).

In step S213 of FIG. 6, when the user cannot rent the equipment, the link 1032h or the link 1033h may be controlled so as not to be inactive and transition to the screen shown in FIG. Further, the screen transitions to the screen shown in FIG. 10, but the application button 1034c may be controlled so as not to be pressed.

By controlling in this way, it is possible to control so that rental processing is not performed for equipment that cannot be rented.

Here, as shown in FIG. 8 and the like, the terminal device 10 displays a plurality of equipment to be rented, and when the user specifies a specific equipment, the screen example in which the equipment cannot be rented is further described. explain.

FIG. 11 shows an example of a screen in which the user is urged to search for other equipment again when the specific equipment cannot be rented. FIG. 11A shows a display example of a screen when the specific equipment cannot be rented because it is being rented. FIG. 11B shows a display example of the screen when a similar device is searched again.

Comparing FIGS. 10 and 11, in FIG. 11, it is shown that the equipment has already been rented (rented) to the application button 1034c and cannot be rented to the user (rental not possible). The terminal device 10 may not accept the rental operation by inactivating the application button 1034c. Further, as shown in FIG. 11, the terminal device 10 displays the re-search window 1032x1. The terminal device 10 is a device similar to the device displayed in FIG. 11 (A) to the user in the re-search window 1032x1 (that is, the device specified by the user from the list of devices as shown in FIG. 8 and the like). Display the re-search button 1032x2 for re-searching. In response to the user's operation on the re-search button 1032x2, the terminal device 10 transmits a predetermined search condition to the server 20, and receives a search result corresponding to the predetermined key from the server 20.

Further, the terminal device 10 displays a page about the specific equipment such as FIG. 10 in response to an operation in which the user specifies the specific equipment in FIG. 8 or the like, and then searches again as shown in FIG. 11 (A). The window 1032x1 may be displayed so as to pop up. As a result, it is possible to encourage the user to pay attention to the re-search window 1032x1 while notifying the user that the equipment cannot be rented because it is being rented, and to encourage the user to continue the operation of renting the equipment. can. The terminal device 10 deletes the re-search window 1032x1 in response to the operation of the user who specifies the "x" button in the re-search window 1032x1.

In FIG. 11B, the terminal device 10 displays the result of re-searching the equipment based on at least one of the equipment information of FIG. 11A and the information of the user's contract plan. The terminal device 10 displays the search condition display unit 1032s01 on the display 132, and displays the equipment specified by the server 20 based on the search condition. In the example of FIG. 11B, the terminal device 10 displays the details of the search condition transmitted to the server 20 in response to the user's operation on the re-search button 1032x2 in FIG. 11A to the search condition display unit 1032s01. it's shown.

Here, the terminal device 10 has (i) equipment (that is, equipment specified by the user to rent) displayed in FIG. 11 (A) or (ii) user's contract as the predetermined search condition. You may set at least one of the information related to the plan and send the search condition to the server 20. For example, the terminal device 10 searches for equipment in response to an operation on the re-search button 1032x2, using the manufacturer information of the equipment (equipment displayed in FIG. 11A) that the user tried to rent as a search condition. You may do it. Further, in response to the operation of the search button 1032x2, the terminal device 10 responds to the user's contract plan and / or a plan higher than the user's contract plan (for example, a contract one higher than the user's contract plan). The search condition may be transmitted to the server 20 using the plan) as the search condition. This makes it possible to facilitate an operation for re-searching for the same type of equipment when the equipment that the user wants to rent cannot be rented due to being rented or the like. For example, even if the user does not set the search condition, the equipment can be re-searched based on the search condition of the equipment similar to the equipment that the user tried to rent. This facilitates the operation until the user rents the equipment, and can promote the use of the rental service.

<Summary>
As described above, according to the present embodiment, the equipment that cannot be rented under the contract plan of the user, but is the target of the 1-week rental, is presented as the equipment that can be rented by using the 1-week rental. As for the equipment that is eligible for 1week rental, some of the cameras and peripheral equipment that can be rented only with the higher plan can be rented as a trial for a period shorter than the original contract period (rentable period). It is a thing. As a result, by experiencing some of the services of the upper plan for a limited time, it becomes possible to further promote the transition to the services of the upper plan.

<Second embodiment>
Hereinafter, a subscription-type service system 1 for providing a service for renting peripheral equipment such as a camera and an interchangeable lens will be described.

<1 Overall configuration of subscription type service system 1>
FIG. 12 is a diagram showing a functional configuration of the server 20 constituting the subscription type service system 1 of the second embodiment. The overall configuration of the subscription-type service system 1 and the configuration of the terminal device 10 in the second embodiment are the same as those in the first embodiment, and will not be described repeatedly. As shown in FIG. 12, the configuration of the server 20 is the same as that of the first embodiment except that it newly includes the function of the rentable equipment determination module 2037. Hereinafter, the functions of the rentable equipment determination module 2037 in the second embodiment will be described.

The rentable equipment determination module 2037 determines which contract plan users can rent cameras and peripheral equipment that can be rented by the rental service provided by the subscription type service system 1, and which equipment is subject to 1 week rental. Controls the process of deciding whether to do so. Which equipment is to be rented for 1 week is determined by the browsing history of the user, the desired information of the user, the equipment information possessed by the user, the schedule information of the user, and the posted information of the external device (SNS, etc.). In addition, the rentable equipment determination module 2037 reaches a predetermined quantity after a predetermined period elapses when it is subject to 1 week rental for a predetermined period or when it is subject to 1 week rental for a predetermined quantity. After that, the process of excluding from the target of 1 week rental is controlled.

<2 data structure>
Since the data structure in the second embodiment is the same as that in the first embodiment, it will not be described repeatedly.

<3 operation>
Hereinafter, the rentable equipment determination process by the subscription type service system 1 in the second embodiment will be described with reference to FIGS. 13 to 18.

FIG. 13 is a flowchart showing a first example of a flow of performing rentalable equipment determination processing by the subscription type service system 1 of the second embodiment. The example shown in FIG. 13 is an example in which a predetermined equipment is subject to 1-week rental for a predetermined period of time.

In step S321, the input / output IF23 of the server 20 receives input from the operator of the subscription-type service system 1 the equipment to be rented for 1 week and the period for which the equipment is rented for 1 week.

In step S323, the rentable equipment determination module 2037 of the server 20 determines the input equipment to be rented for 1 week as the target for 1 week rental. At this time, the end date of the period for which the equipment is subject to 1-week rental is calculated and stored.

In step S325, the rentable equipment determination module 2037 of the server 20 updates the equipment database 283 so that the information of the equipment determined to be the target of the 1-week rental is the target of the 1-week rental. In this state, when the equipment list in step S211 shown in FIG. 6 is presented, the equipment targeted for 1-week rental is preferentially displayed when the user of the target contract plan accesses the equipment. You may recommend to rent.

In step S327, the rentable equipment determination module 2037 of the server 20 targets the equipment that was the target of the 1-week rental for a limited time after the end date of the stored period that is the target of the 1-week rental has passed. Make a decision to remove from.

In step S329, the rentable equipment determination module 2037 of the server 20 updates the equipment database 283 so that the information of the equipment determined to be excluded from the 1-week rental is not the target of the 1-week rental.

As described above, when a predetermined equipment is subject to 1-week rental for a predetermined period, the equipment is subject to 1-week rental within the predetermined period and is excluded from the 1-week rental after the predetermined period has elapsed. NS. As a result, it is possible to set the equipment to be rented for 1 week for a limited time by a campaign or the like, and to easily perform the process of excluding the equipment to be rented for 1 week after the lapse of the period.

FIG. 14 is a flowchart showing a second example of the flow of performing the rentalable equipment determination process by the subscription type service system 1 of the second embodiment. The example shown in FIG. 14 is an example in which a predetermined quantity is limited to a 1-week rental.

In step S421, the input / output IF23 of the server 20 receives input of the equipment to be rented for 1 week and the quantity to be rented for 1 week from the operator of the subscription type service system 1.

In step S423, the rentable equipment determination module 2037 of the server 20 determines the input equipment to be rented for 1 week as the target for 1 week rental. At this time, the quantity of the equipment to be rented for 1 week is stored.

In step S425, the rentable equipment determination module 2037 of the server 20 updates the equipment database 283 so that the information of the equipment determined to be the target of the 1-week rental is the target of the 1-week rental. In this state, when the equipment list in step S211 shown in FIG. 6 is presented, the equipment targeted for 1-week rental is preferentially displayed when the user of the target contract plan accesses the equipment. You may recommend to rent.

In step S427, the rentable equipment determination module 2037 of the server 20 determines the equipment that was the target of the 1-week rental in a limited quantity after the quantity using the 1-week rental reaches the stored quantity that is the target of the 1-week rental. 1. Make a decision to exclude from 1week rental.

In step S429, the rentable equipment determination module 2037 of the server 20 updates the equipment database 283 so that the information of the equipment determined to be excluded from the 1-week rental is not the target of the 1-week rental.

As described above, when a predetermined quantity is limited to a 1-week rental target, the equipment is subject to a 1-week rental within a predetermined quantity range, and is excluded from the 1-week rental target after the predetermined quantity is reached. As a result, it is possible to set a limited number of equipment to be rented for 1 week by a campaign or the like, and to easily perform a process of excluding the equipment to be rented for 1 week after the lapse of the period.

FIG. 15 is a flowchart showing a third example of the flow of performing the rentalable equipment determination process by the subscription type service system 1 of the second embodiment. The example shown in FIG. 15 is an example in which the equipment to be rented for 1 week is determined based on the browsing history of the user.

In step S511, the input operation reception unit 181 of the terminal device 10 receives an operation from the user for viewing the equipment list of the rental service of peripheral equipment such as a camera and an interchangeable lens.

In step S521, the rentable equipment determination module 2037 of the server 20 acquires the browsing history of the camera and peripheral equipment by the user. Specifically, the rentable equipment determination module 2037 acquires the access log of the Web page provided by the server 20, analyzes the log information in which the user browses the equipment, and acquires the browsing information.

In step S523, the rentable equipment determination module 2037 of the server 20 determines the equipment to be rented for 1 week based on the browsing information of the user. At this time, it is desirable that the browsing information of the base user is the browsing history of the equipment that cannot be rented even if the user uses the 1-week rental.

In step S525, the rentable equipment determination module 2037 of the server 20 updates the equipment database 283 so that the information of the equipment determined to be the target of the 1-week rental is the target of the 1-week rental. After that, when the user accesses the server 20 and presents the equipment list in step S211 shown in FIG. 6, the user of the target contract plan accesses the equipment targeted for 1 week rental based on the browsing information of the user. If this happens, the equipment may be displayed with priority and a recommendation may be made to rent the equipment. Further, based on the browsing information of the user, the recommendation may be made regardless of whether or not the user is eligible for 1 week rental.

As described above, the browsing history of the camera and peripheral equipment by the user is acquired, and the equipment to be rented for 1 week is determined based on the history information. As a result, when the user is browsing the equipment, it is considered that the user wants to rent the equipment, so that it is possible to flexibly determine the target equipment for 1 week rental according to the user's request. ..

FIG. 16 is a flowchart showing a fourth example of the flow of performing the rentalable equipment determination process by the subscription type service system 1 of the second embodiment. The example shown in FIG. 16 is an example in which the equipment to be rented for 1 week is determined based on the desired information input by the user.

In step S611, the input operation reception unit 181 of the terminal device 10 receives an operation from the user for inputting information of the equipment desired to be rented as a target of 1 week rental from peripheral equipment such as a camera and an interchangeable lens. The transmission / reception unit 182 transmits the input information of the desired equipment to the server 20.

In step S621, the rentable equipment determination module 2037 of the server 20 receives the input information of the desired equipment transmitted from the terminal device 10 via the communication unit 201.

In step S623, the rentable equipment determination module 2037 of the server 20 determines the equipment to be rented for 1 week based on the user's desired information.

In step S625, the rentable equipment determination module 2037 of the server 20 updates the equipment database 283 so that the information of the equipment determined to be the target of the 1-week rental is the target of the 1-week rental. After that, when the user accesses the server 20 and presents the equipment list in step S211 shown in FIG. 6, the equipment targeted for 1 week rental based on the information of the desired equipment input by the user is the target contract plan. When the user accesses the device, the device may be displayed preferentially and the device may be recommended to be rented. Further, based on the information of the user's desired equipment, the recommendation may be made regardless of whether or not the user is eligible for 1 week rental.

As described above, the user accepts the desired information of the camera and peripheral equipment to be rented for 1 week, and determines the equipment to be rented for 1 week based on the desired information. As a result, since the user wants to rent the equipment, it is possible to flexibly determine the target equipment for 1-week rental according to the user's request.

FIG. 17 is a flowchart showing a fifth example of a flow of performing rentalable equipment determination processing by the subscription type service system 1 of the second embodiment. The example shown in FIG. 17 is an example in which the equipment to be rented for 1 week is determined based on the equipment information possessed by the user input by the user or the schedule information input by the user.

In step S711, the input operation reception unit 181 of the terminal device 10 receives an operation for inputting the equipment information or the schedule information possessed by the user from the user. Equipment information is information on equipment that you own. Further, the schedule information is, for example, information on the user's action schedule input to a calendar application or the like. The transmission / reception unit 182 transmits the input information of the desired equipment to the server 20.

In step S721, the rentable equipment determination module 2037 of the server 20 receives the input equipment information or schedule information transmitted from the terminal device 10 via the communication unit 201.

In step S723, the rentable equipment determination module 2037 of the server 20 determines the equipment to be rented for 1 week based on the equipment information or the schedule information of the user. Specifically, it recommends an interchangeable lens applicable to the camera owned by the user. In addition, the user's schedule information is analyzed, and if there is event schedule information such as "athletic meet" or "live", it is determined that a telephoto lens is necessary. Based on this information, a telephoto lens as an interchangeable lens is targeted for 1-week rental and recommended to the user.

In step S725, the rentable equipment determination module 2037 of the server 20 updates the equipment database 283 so that the information of the equipment determined to be the target of the 1-week rental is the target of the 1-week rental. After that, when the user accesses the server 20 and presents the equipment list in step S211 shown in FIG. 6, the equipment targeted for 1 week rental is selected based on the analysis result of the equipment information possessed by the user or the schedule information. , When the user of the target contract plan accesses, the equipment may be displayed preferentially and the equipment may be recommended to be rented. Further, based on the analysis result of the equipment information or the schedule information possessed by the user, the recommendation may be made regardless of whether or not the user is eligible for 1 week rental.

As described above, the equipment information of the user or the schedule information of the user is received, and the equipment to be rented for 1 week is determined based on the equipment information or the schedule information. As a result, by recommending equipment applicable to the equipment owned by the user, or by recommending 1 week rental of the equipment when it is considered that the user plans to use the equipment, depending on the situation of the user. It is possible to flexibly determine the target equipment for 1-week rental.

FIG. 18 is a flowchart showing a sixth example of a flow in which the rentalable equipment determination process is performed by the subscription type service system 1 of the second embodiment. The example shown in FIG. 18 is an example in which the equipment to be rented for 1 week is determined based on the posted information of the external device 30 that provides services such as SNS. The illustration of the external device 30 is omitted.

In step S811, the external device 30 accepts input of posted information about peripheral equipment such as a camera and an interchangeable lens. This posted information may be general evaluation information about the camera and peripheral equipment, or may be evaluation information of the equipment by a user who has used the rental service of the subscription type service system 1. The posted information is disclosed to services such as SNS provided by the external device 30.

In step S821, the rentable equipment determination module 2037 of the server 20 acquires the posted information published to the service such as SNS. Specifically, a Web page is searched using information that identifies the device, such as a model number, as a keyword, and when posted information published on a service such as SNS is found, that information is acquired.

In step S823, the rentable equipment determination module 2037 of the server 20 determines the equipment to be rented for 1 week based on the posted information. Specifically, when a highly evaluated response (so-called “like”, etc.) is given to the posted information published on a service such as SNS, it is judged that the equipment is highly popular. Based on this information, the equipment is determined to be the target of 1 week rental.

In step S825, the rentable equipment determination module 2037 of the server 20 updates the equipment database 283 so that the information of the equipment determined to be the target of the 1-week rental is the target of the 1-week rental.

As described above, the posted information published on the service such as SNS is acquired, and the equipment to be rented for 1 week is determined based on the posted information. As a result, if a highly evaluated response is given to the posted information, it is judged that it is objectively popular. Therefore, by targeting the equipment for 1-week rental, 1-week rental of popular equipment can be flexibly performed. It is possible to determine the target equipment of.

<Summary>
As described above, according to the present embodiment, in the case of targeting 1 week rental for a predetermined period of time or the target of 1 week rental for a predetermined quantity limited, after a predetermined period of time or in a predetermined quantity. After arriving, it will be excluded from the target of 1 week rental. As a result, it is possible to set the equipment to be rented for 1 week for a limited period or quantity by a campaign or the like, and to easily perform the process of excluding the equipment for renting 1 week after the lapse of the period. In addition, the equipment to be rented for 1 week is determined based on the browsing history of the user, the desired information of the user, the equipment information possessed by the user, the schedule information of the user, and the posted information of the external device (SNS, etc.). This makes it possible to flexibly determine the target equipment for 1-week rental according to the user's wishes and objective evaluation.

Although the embodiments related to the disclosure have been described above, these can be implemented in various other embodiments, and can be implemented by making various omissions, substitutions, and changes. These embodiments and modifications, as well as those omitted, replaced and modified, are included in the technical scope of the claims and the equivalent scope thereof.

<Additional notes>
The matters described in each of the above embodiments will be added below.

(Appendix 1) An information processing device provided with a control unit, which is an information processing device for providing a subscription-type service to a user. The subscription-type service provides a plurality of plans having different service contents of each plan. The information processing device is provided to the user in a selectable manner, and the information processing device provides the user with a part of the service content of the second plan whose service content is higher than that of the first plan selected by the user. Information processing equipment provided for availability.

(Appendix 2) The information processing device provides the service content of the first plan so that it can be used during a predetermined contract period, and a part of the service content of the second plan is shorter than the contract period of the first plan. The information processing device according to (Appendix 1) provided during the period.

(Appendix 3) The information processing device provides a part of the services of the second plan to the user who has selected the first plan without changing the plan (Appendix 1) or. The information processing device according to (Appendix 2).

(Appendix 4) The information processing device presents the service content of the first plan and the service content of the second plan to the user so as to be viewable, and the user browses the service content of the second plan. The information processing device according to any one of (Appendix 1) to (Appendix 3), which presents to the user that a part of the services of the second plan is available.

(Appendix 5) The information processing device provides a part of the service contents of the second plan so that it can be used for a predetermined period of time, and in the case of the predetermined period, one of the services of the second plan is provided to the user. The information processing apparatus according to (Appendix 4), which presents that the unit is available.

(Appendix 6) The information processing device provides a part of the service content of the second plan so that it can be used in a predetermined quantity, and the number of parts of the service of the second plan used by the user is a predetermined quantity. The information processing device according to (Appendix 4) or (Appendix 5), which indicates to the user that a part of the services of the second plan is available when the above is not reached.

(Appendix 7) The information processing device determines to the user a part of the services of the second plan that can be added to the service contents of the first plan, from (Appendix 1) to (Appendix 7). The information processing device according to any one of 6).

(Appendix 8) The information processing device determines a part of the service of the second plan to be provided to the user based on the browsing history of the user browsing the service content of the second plan (Appendix 7). The information processing device described.

(Appendix 9) The information processing device receives and stores desired information about the service content of the user's second plan, and is a part of the service of the second plan provided to the user based on the user's desired information. The information processing apparatus according to (Appendix 7) or (Appendix 8).

(Appendix 10) The information processing device receives and stores the schedule information of the user's action schedule, and determines a part of the service of the second plan to be provided to the user based on the user's schedule information. The information processing apparatus according to any one of Supplementary note 7) to (Supplementary note 9).

(Appendix 11) The information processing device receives and stores information posted by the user for a part of the service of the second plan from an external device, and provides the service of the second plan to the user based on the posted information. The information processing apparatus according to any one of (Appendix 7) to (Appendix 10), which determines a part of the above.

(Appendix 12) The subscription-type service is a service for making an article composed of one or a plurality of parts available to a user, according to any one of (Appendix 1) to (Appendix 11). Information processing equipment.

(Appendix 13) The information processing device stores information on the goods used by the user and determines a part of the services of the second plan applicable to the goods used by the user (Appendix 12). The information processing device described in.

(Appendix 14) A method of providing a subscription-type service to a user, which is executed by a computer equipped with a processor. The subscription-type service provides a plurality of plans with different service contents to the user. The method is provided in a selectable manner, in which the processor determines a part of the service content of the second plan whose service content is higher than that of the first plan selected by the user, and the second method. A method of performing steps and performing steps to provide a portion of the plan's service content to users.

(Appendix 15) A program for providing a subscription-type service to a user by causing a computer equipped with a processor to execute the subscription-type service. The subscription-type service provides a plurality of plans with different service contents to the user. Provided selectably, the program tells the processor a step of determining a part of the service content of the second plan, which has a higher service content than the first plan selected by the user, and a second. A program that executes a step that provides a part of the service content of the plan to the user so that it can be used.

10 terminal devices, 20 servers, 80 networks, 130 operation reception unit (touch screen), 171 user information, 22 communication IF, 23 input / output IF, 25 memory, 26 storage, 29 processors, 201 communication unit, 202 storage unit, 281 User database, 282 contract plan database, 283 equipment database, 203 control unit, 301 communication unit, 302 storage unit, 303 control unit

Claims (15)

An information processing device provided with a control unit, which is an information processing device for providing a subscription-type service to a user.
The subscription-type service provides a plurality of plans with different service contents for each plan to the user in a selectable manner.
The information processing device
An information processing device that provides the user with a part of the service content of the second plan whose service content is higher than that of the first plan selected by the user. The information processing device
The service content of the first plan is provided so that it can be used for a predetermined contract period.
The information processing apparatus according to claim 1, wherein a part of the service content of the second plan is provided for a period shorter than the contract period of the first plan. The information processing device
The first or second aspect, wherein a part of the service of the second plan is provided to the user who has selected the first plan without changing the plan. Information processing equipment. The information processing device
The service content of the first plan and the service content of the second plan are presented to the user so as to be viewable.
Claims 1 to 1, which present to the user that a part of the service of the second plan is available when the user is browsing the service content of the second plan. The information processing apparatus according to any one of 3. The information processing device
A part of the service content of the second plan is provided available for a limited period of time.
The information processing apparatus according to claim 4, wherein in the case of the predetermined period, the user is presented with the fact that a part of the service of the second plan is available. The information processing device
A part of the service content of the second plan is provided so as to be available in a predetermined quantity.
When the number of uses of a part of the service of the second plan by the user has not reached the predetermined quantity, the user can use a part of the service of the second plan. The information processing apparatus according to claim 4 or 5, which is presented. The information processing device
Any one of claims 1 to 6 that determines for the user a part of the service of the second plan that can be added to the service content of the first plan. The information processing device described in the section. The information processing device
The information processing according to claim 7, wherein a part of the service of the second plan to be provided to the user is determined based on the browsing history of the user browsing the service content of the second plan. Device. The information processing device
Receives and stores desired information about the service content of the second plan of the user, and stores it.
The information processing apparatus according to claim 7 or 8, wherein a part of the service of the second plan to be provided to the user is determined based on the desired information of the user. The information processing device
Receives and stores schedule information that is the user's action schedule,
The information processing device according to any one of claims 7 to 9, which determines a part of the service of the second plan to be provided to the user based on the schedule information of the user. The information processing device
Information posted by the user to a part of the service of the second plan is received from an external device and stored.
The information processing device according to any one of claims 7 to 10, which determines a part of the service of the second plan to be provided to the user based on the posted information. The information according to any one of claims 1 to 11, wherein the subscription-type service is a service for making an article composed of one or a plurality of parts available to the user. Processing equipment. The information processing device
Memorize the information of the article used by the user,
The information processing apparatus according to claim 12, wherein a part of the service of the second plan applicable to the article used by the user is determined. A method of providing subscription-based services to users that is run by a computer with a processor.
The subscription-type service provides a plurality of plans with different service contents for each plan to the user in a selectable manner.
In the method, the processor
A step of determining a part of the service content of the second plan whose service content is higher than that of the first plan selected by the user, and
A method of executing a step of providing a part of the service content of the second plan to the user so as to be available. A program that allows a computer with a processor to run and provide subscription-based services to users.
The subscription-type service provides a plurality of plans with different service contents for each plan to the user in a selectable manner.
The program is delivered to the processor.
A step of determining a part of the service content of the second plan whose service content is higher than that of the first plan selected by the user, and
A program that executes a step of providing a part of the service content of the second plan to the user so as to be available.

Images