JP2021101386A - Shopping support system and server - Google Patents

Abstract

To provide information related to a taste and an interest of a customer or information related to a commodity which a customer wants to purchase, when a customer purchases in a shop, for motivation of commodity purchase.SOLUTION: A registration information reading part reads taste/interest information of a customer or commodity information (registration information) of a commodity which a customer wants to purchase, which is registered in a first portable terminal (information holding means) which a customer possesses. A specific commodity search part collates the read registration information with a commodity arrangement database, then searches for a specific commodity related to the registration information. A specific commodity detection part compares a position of the first portable terminal (customer's position) identified by a customer position identification part with an arrangement position of the specific commodity stored in the commodity arrangement database, in a shop, for detecting whether or not the customer is near the specific commodity. An arrangement image creation part creates an arrangement image which indicates an arrangement state of the specific commodity when the customer is near the specific commodity. Then an image presentation part presents the arrangement image to the customer.SELECTED DRAWING: Figure 3

Description

Embodiments of the present invention relate to shopping support systems and servers.

Traditionally, when shopping at a store, a customer makes a note or memorizes a desired product and relies on the memo or memory for shopping. However, it was not possible to obtain information other than the products noted in advance, for example, information on products related to the customer's hobbies and tastes.

The problem to be solved by the present invention is a shopping support system that can motivate a customer to purchase a product by providing information related to the customer's hobbies and tastes and the product desired by the customer when shopping at a store. And to provide a server.

The shopping support system of the embodiment includes a registration information reading unit, a product placement database, a customer position specifying unit, a specific product search unit, a specific product detection unit, a display image generation unit, and an image presentation unit, respectively. The registration information reading unit reads the registration information from the information holding means possessed by the customer in which the customer's registration information is registered. The product placement database stores the shelving allocation of products in the store. The customer location identification unit identifies the current position of the customer in the store. The specific product search unit searches the product placement database for the specific product related to the registration information and the display position of the specific product in the store. The specific product detection unit detects whether or not there is a specific product in the vicinity based on the current position of the customer in the store and the display position of the specific product. The display image generation unit generates a display image showing the display state at the display position of the specific product when the specific product is detected in the vicinity of the customer's current position. The image presentation unit presents the displayed image to the information holding means possessed by the customer.

The server of the embodiment includes a registration information reading unit, a product placement database, a customer position specifying unit, a specific product search unit, a specific product detection unit, and a display image generation unit, respectively. The registration information reading unit reads the registration information from the information holding means possessed by the customer in which the customer's registration information is registered. The product placement database stores the shelving allocation of products in the store. The customer location identification unit identifies the current position of the customer in the store. The specific product search unit searches the product placement database for the specific product related to the registration information and the display position of the specific product in the store. The specific product detection unit detects whether or not there is a specific product in the vicinity of the customer's current position based on the customer's current position in the store and the display position of the specific product. The display image generation unit generates a display image showing the display state at the display position of the specific product when the specific product is detected in the vicinity of the customer's current position.

FIG. 1 is a block diagram showing a hardware configuration of a server system constituting the shopping support system according to the first embodiment of the present invention. FIG. 2 is a block diagram showing a hardware configuration of a mobile terminal owned by a customer. FIG. 3 is a block diagram showing a functional configuration of the shopping support system. FIG. 4 is a diagram showing an example of an arrangement image. FIG. 5 is a diagram showing an example of a display image. FIG. 6-1 is a flowchart showing a processing flow from the customer entering the store to the presentation of the arrangement image of the specific product on the customer's smartphone. FIG. 6-2 is a flowchart showing the flow of processing from the presentation of the arrangement image of the specific product to the display image of the specific product on the customer's smartphone. FIG. 7 is a block diagram showing a functional configuration of the shopping support system according to the second embodiment of the present invention. FIG. 8-1 is a flowchart showing the flow of processing from the customer entering the store to the presentation of the arrangement image of the specific product on the customer's smartphone. FIG. 8-2 is a flowchart showing the flow of processing from the presentation of the arrangement image of the specific product to the display image of the specific product on the customer's smartphone.

(First Embodiment)
The shopping support system 100a according to the first embodiment of the present invention will be described with reference to the drawings. The present invention is not limited to this embodiment. FIG. 1 is a block diagram showing a hardware configuration of a server system 5a constituting the shopping support system 100a according to the first embodiment. FIG. 2 is a block diagram showing a hardware configuration of the mobile terminal 50a owned by the customer C.

As shown in FIG. 1, the shopping support system 100a includes a server system (hereinafter, referred to as a server) 5a installed in the store S. The server 5a has a general computer system configuration in which the CPU (Central Processing Unit) 10a is the control subject and executes the program P1. The server 5a provides information to support the shopping when the customer C makes a purchase at the store S in response to the request of the mobile terminal 50a (FIG. 2) possessed by the customer C.

The CPU 10a includes a wireless connection I / F (Interface) 13 that connects to a plurality of wireless APs (access points) 14a to 14n installed at predetermined positions in the store S via a bus line 12a. Further, the CPU 10a is connected to the ROM (Read Only Memory) 22, the RAM (Random Access Memory) 23a, the HDD (Hard Disk Drive) device 26, and the LAN (Local Area Network) controller 24, respectively, via the bus line 12a.

The RAM 23a is a main storage device, and functions as a temporary storage unit for calculation results when the CPU 10a performs calculation processing. The ROM 22 and the HDD device 26 are auxiliary storage devices. The ROM 22 stores data necessary for arithmetic processing performed by the CPU 10a. The HDD device 26 stores the program P1 executed by the CPU 10a. Further, the LAN controller 24 connects the server 5a to another computer (not shown in FIG. 1) via a network.

The program P1 executed by the CPU 10a is a file in an installable format or an executable format, and is a computer-readable recording medium such as a CD-ROM, a flexible disc (FD), a CD-R, or a DVD (Digital Versatile Disc). Recorded and provided on. Further, the program P1 may be stored on a computer connected to a network such as the Internet and downloaded to the server 5a via the network. The read program P1 is stored in the HDD device 26.

The server 5a connects to the mobile terminal 50a (FIG. 2) owned by the customer C via a wireless LAN (for example, Wi-Fi (registered trademark)) via the wireless APs 14a to 14n.

As shown in FIG. 2, the mobile terminal 50a is a wristwatch-type mobile terminal that is wirelessly connected to the smartphone (hereinafter referred to as the first mobile terminal) 52a owned by the customer C and the first mobile terminal 52a in advance. 52b (hereinafter referred to as a second mobile terminal) is provided. The first mobile terminal 52a is wirelessly connected to the server 5a. The second mobile terminal 52b is preferably a so-called wearable terminal that can be worn and used by the customer C, and may be a glasses-type mobile terminal or a wristband-type mobile terminal in addition to the wristwatch type. In the present embodiment, the first mobile terminal 52a serves as an information holding means and includes a built-in memory 25a for registering the hobby / preference information of the customer C or the desired product information (hereinafter referred to as registration information). The second mobile terminal 52b may be used as the information holding means.

The first mobile terminal 52a has a general computer system configuration in which the CPU 10b is the control body and executes the program P2. The CPU 10b connects to the wireless connection controller 15a via the bus line 12b. The first mobile terminal 52a wirelessly connects to the server 5a and the second mobile terminal 52b via the wireless connection controller 15a, respectively. Further, the CPU 10b is connected to the RAM 23b and the built-in memory 25a, respectively, via the bus line 12b.

The RAM 23b is a main storage device, and functions as a temporary storage unit for calculation results when the CPU 10b performs calculation processing. The built-in memory 25a is an auxiliary storage device, and is composed of, for example, a flash memory, and stores the program P2 executed by the CPU 10b and the registration information K of the customer C.

The CPU 10b further connects the liquid crystal display 28a and the touch panel 29 via the display / input controller 26a.

The second mobile terminal 52b has a general computer system configuration in which the CPU 10c is the control subject and executes the program P3. The CPU 10c connects to the wireless connection controller 15b via the bus line 12c. Further, the CPU 10c is connected to the RAM 23c and the built-in memory 25b (for example, a flash memory) via the bus line 12c, respectively. The CPU 10c is further connected to the liquid crystal display 28b via the display controller 26b.

The RAM 23c is a main storage device, and functions as a temporary storage unit for calculation results when the CPU 10c performs calculation processing. The built-in memory 25b is an auxiliary storage device, and stores a program P3 executed by the CPU 10c.

The programs P2 and P3 are provided by the store S, for example, when the customer C becomes a member of the store S. The provided programs P2 and P3 are acquired by the customer C by downloading directly from the server 5a. Alternatively, the customer C may access the server 5a at home via the Internet and download the server 5a. The downloaded program P2 is stored in the built-in memory 25a of the first mobile terminal 52a. Further, the downloaded program P3 is stored in the built-in memory 25b of the second mobile terminal 52b.

Next, among the processes executed by the shopping support system 100a, the arrangement image generation process and the display image generation process, which are characteristic processes of the present embodiment, will be described.

FIG. 3 is a block diagram showing a functional configuration of the shopping support system 100a. The CPU 10a of the server 5a operates according to the program P1, and the wireless communication unit 30, the connection setting unit 31, the product placement database 32, the registration information reading unit 33a, the customer position specifying unit 34, the specific product search unit 84a, and the arrangement shown in FIG. The image generation unit 86a, the specific product detection unit 88a, and the display image generation unit 90a are operated as functional units, respectively.

The CPU 10b of the first mobile terminal 52a operates according to the program P2, and the wireless communication unit 80, the information input unit 81, the information registration unit 82, the connection setting unit 83, and the image presentation unit 92 shown in FIG. 3 are used as functional units, respectively. Make it work.

The CPU 10c of the second mobile terminal 52b operates according to the program P3, and operates the wireless communication unit 96 and the incoming call notification unit 98 shown in FIG. 3 as functional units, respectively.

The wireless communication unit 30 included in the server 5a communicates with the first mobile terminal 52a via a plurality of wireless APs 14a to 14n (FIG. 1) connected to the wireless connection I / F13. The connection setting unit 31 connects the server 5a to the first mobile terminal 52a.

The product placement database 32 is stored in the HDD device 26 (FIG. 1). The product placement database 32 has an image showing the name of the product handled in the store S and the appearance of the product. Further, the product arrangement database 32 contains the shelf allocation information of each product in the store S (which floor on which floor and which product shelf each product is displayed, and what number of product shelves from the left to display). Has been done). Furthermore, each product is given a keyword that characterizes the product. This keyword is a name that can be collated with the hobby / preference information registered by the customer C. For example, a plurality of keywords associated with diving, such as "diving," "sea," and "leisure," are given to products used for diving.

The registration information reading unit 33a reads the registration information K registered by the customer C in the built-in memory 25a from the information registration unit 82.

The customer position specifying unit 34 identifies the position of the first mobile terminal 52a in the store S, for example, by performing indoor positioning using Wi-Fi (registered trademark). Since the customer C possesses the first mobile terminal 52a, it is assumed that the first mobile terminal 52a is in the same position as the customer C. That is, the customer position specifying unit 34 sets the position of the specified first mobile terminal 52a as the position of the customer C in the store S. First, the customer position specifying unit 34 measures the radio wave intensity when each of the wireless APs 14a to 14n communicates with the first mobile terminal 52a. Then, based on each measured radio wave intensity, the relative position of the first mobile terminal 52a with respect to each radio AP 14a to 14n is specified. The customer position specifying unit 34 determines the position of the first mobile terminal 52a (the position of the customer C) in the store S based on the relative position of the specified first mobile terminal 52a and the respective installation positions of the wireless APs 14a to 14n. Identify. The customer position specifying unit 34 may specify the position of the customer C by specifying the position of the second mobile terminal 52b.

The configuration of the customer positioning unit 34 is not limited to that described above. For example, the position of the first mobile terminal 52a may be specified by the GPS (Global Positioning System) positioning function of the first mobile terminal 52a, and the specified position may be transmitted to the server 5a. Further, in a place where GPS positioning is difficult due to weak radio waves such as an underground floor, a base station that transmits a signal having position information may be installed to perform positioning. Such an indoor positioning technology is called IMES (Indoor MEssaging System), and the position of the first mobile terminal 52a can be specified by receiving the signal transmitted by the base station on the first mobile terminal 52a. ..

The specific product search unit 84a collates the registration information K registered by the customer C in the built-in memory 25a from the information registration unit 82 with the keyword or product information given to each product registered in the product placement database 32. Then, the specific product M that is similar to or matches (related to) the registration information K of the customer C and the display position of the specific product M are searched for, respectively.

The arrangement image generation unit 86a generates an arrangement image I1 (FIG. 4) indicating the display position of the specific product M in the store S (arrangement image generation processing).

The specific product detection unit 88a compares the position of the first mobile terminal 52a (the position of the customer C) in the store S with the display position of the specific product M in the vicinity of the first mobile terminal 52a (for example, within 10 m). Detects whether there is a specific product M in.

When the specific product detection unit 88a detects that the customer C is in the vicinity of the specific product M, the display image generation unit 90a generates a display image I2 (FIG. 5) showing the display state of the specific product M (FIG. 5). Display image generation processing).

The wireless communication unit 80 included in the first mobile terminal 52a communicates with the server 5a and the second mobile terminal 52b. Then, the arrangement image I1 or the display image I2 transmitted from the server 5a is received via the wireless communication unit 80. Further, the second mobile terminal 52b is notified via the wireless communication unit 80 that the arrangement image I1 or the display image I2 has been received.

The information input unit 81 inputs the registration information K of the customer C to the first mobile terminal 52a via the touch panel 29 (FIG. 2) of the first mobile terminal 52a.

The information registration unit 82 stores the registration information K of the customer C. Of the registration information K, the hobby / preference information is information related to the hobby / preference of the customer C such as “drive, golf, photograph”. In addition, the desired product information in the registration information K is the product information that the customer C is interested in, such as "new product product a, autumn product b", or the product that customer C wants to purchase, such as "product c, product d". Information.

The connection setting unit 83 connects the first mobile terminal 52a to the server 5a. Further, the first mobile terminal 52a is connected to the second mobile terminal 52b.

The image presenting unit 92 presents the arrangement image I1 or the display image I2 received from the server 5a by the first mobile terminal 52a to the customer C.

The wireless communication unit 96 included in the second mobile terminal 52b communicates with the first mobile terminal 52a. The second mobile terminal 52b receives a signal informing that the first mobile terminal 52a has received the arrangement image I1 or the display image I2 via the wireless communication unit 96.

The incoming call notification unit 98 notifies the customer C that the arrangement image I1 or the display image I2 is presented to the image presentation unit 92. As a specific notification method, a message may be displayed on the second mobile terminal 52b, or the indicator provided on the second mobile terminal 52b may be blinked. Alternatively, the second mobile terminal 52b may be vibrated.

Next, taking the case where the customer C registers the keyword "drive" in the information registration unit 82 as hobby / preference information as an example, the specific arrangement image I1 and the display image I2 presented to the customer C by the shopping support system 100a. An example will be described.

(Example of arrangement image I1)
The specific product search unit 84a collates the keyword given to each product registered in the product placement database 32 with the hobby / preference information of "drive" registered by the customer C. In the present embodiment, the specific product search unit 84a searches for a product related to the drive, such as "sunglasses, shoes, an automobile magazine", as the specific product M.

FIG. 4 is a diagram showing an example of the arrangement image I1 generated by the arrangement image generation unit 86a. As shown in FIG. 4, the arrangement image I1 includes the arrangement of the product shelves R in the store S, the name N of the searched specific product M, and the display position L. The customer C can grasp the display position of the specific product M related to the drive by looking at the arrangement image I1. Then, the display position of the specific product M that you actually want to pick up and check can be reached without hesitation. Although not shown in FIG. 4, the current position of the customer C may be superimposed and displayed on the arrangement image I1.

(Example of display image I2)
The specific product detection unit 88a compares the position of the first mobile terminal 52a in the store S with the display position of the specific product M held in the product arrangement database 32.

When the specific product detection unit 88a detects that the first mobile terminal 52a is in the vicinity of the display position of the specific product M, that is, when the customer C approaches the vicinity of the specific product M, the display image generation unit The 90a generates a display image I2 showing the display state of the specific product M based on the shelving allocation information of the specific product M held in the product arrangement database 32.

FIG. 5 is a diagram showing an example of the generated display image I2. As shown in FIG. 5, the display image I2 is an image showing a state in which the specific product M is actually shelved on the product shelf R. The display image I2 displays a front view of the product shelf R on which the specific product M is displayed, and an image showing the appearance of the specific product M is superimposed on the display position of the specific product M. Further, in order to emphasize the specific product M, hatching H is applied to the display position of the specific product M. Further, incidental information Ia such as special sale information regarding the specific product M is superimposed on the display image I2. Customer C can easily search for the specific product M by comparing the display image I2 with the product shelf R around the current position.

Next, the flow of processing performed by the shopping support system 100a will be described with reference to the flowcharts of FIGS. 6-1 and 6-2. FIG. 6-1 shows the flow of processing from the time the customer C enters the store until the arrangement image I1 is presented on the first mobile terminal 52a. FIG. 6-2 shows the flow of processing from the presentation of the arrangement image I1 to the presentation of the display image I2 on the first mobile terminal 52a.

The first mobile terminal 52a activates the program P2 (FIG. 2) in response to the instruction of the customer C who has visited the store S, and further, the second mobile terminal that is wirelessly connected to the first mobile terminal 52a in advance. The program P3 (FIG. 2) of 52b is started (S10). Then, the connection setting unit 83 of the first mobile terminal 52a connects the first mobile terminal 52a to the server 5a via the wireless AP having the strongest radio field strength among the plurality of wireless APs 14a to 14n (FIG. 1). Connect (S12).

The first mobile terminal 52a confirms whether the information registration unit 82 has the registration information K of the customer C (S14). When there is the registration information K of the customer C (S14; Yes), the process proceeds to S16, and when there is no registration information K of the customer C (S14; No), the process of FIG. 6-1 ends.

The first mobile terminal 52a transmits the registration information K of the customer C to the server 5a (S16). The wireless communication unit 80 confirms whether or not the arrangement image I1 has been received from the server 5a (S18). When the arrangement image I1 is received (S18; Yes), the process proceeds to S20, and at other times (S18; No), S18 is repeated.

The first mobile terminal 52a presents the arranged image I1 to the image presenting unit 92 (S20). Then, the first mobile terminal 52a notifies the second mobile terminal 52b that the arrangement image I1 has been presented (S22).

The first mobile terminal 52a confirms whether the connection with the server 5a has been disconnected (S24). When the connection is disconnected (S24; Yes), the process of FIG. 6-1 is completed, and at other times (S24; No), the process proceeds to S50 (FIG. 6-2).

The connection setting unit 31 of the server 5a connects the server 5a to the first mobile terminal 52a (S30). The wireless communication unit 30 confirms whether or not the registration information K of the customer C has been received from the first mobile terminal 52a (S32). When the registration information K is received (S32; Yes), the process proceeds to S34, and at other times (S32; No), S32 is repeated.

The specific product search unit 84a searches for the specific product M (S34). Then, the arrangement image generation unit 86a generates the arrangement image I1 based on the search result of the specific product M (S36). Next, the arrangement image generation unit 86a transmits the arrangement image I1 to the first mobile terminal 52a (S38).

The server 5a confirms whether the connection with the first mobile terminal 52a has been disconnected (S40). When the connection is disconnected (S40; Yes), the process of FIG. 6-1 is completed, and at other times (S40; No), the process proceeds to S60 (FIG. 6-2).

The wireless communication unit 80 confirms whether or not the display image I2 has been received from the server 5a (S50). When the display image I2 is received (S50; Yes), the process proceeds to S52, and at other times (S50; No), S50 is repeated.

The first mobile terminal 52a presents the display image I2 to the image presentation unit 92 (S52). Then, the first mobile terminal 52a notifies the second mobile terminal 52b that the display image I2 has been presented (S54).

The first mobile terminal 52a confirms whether the connection with the server 5a has been disconnected (S56). When the connection is disconnected (S56; Yes), the process of FIG. 6-2 ends, and at other times (S56; No), the process returns to S50.

The customer position specifying unit 34 specifies the position of the first mobile terminal 52a in the store S (S60). Then, the specific product detection unit 88a detects whether the first mobile terminal 52a is in the vicinity of the specific product M (S62). When the first mobile terminal 52a is in the vicinity of the specific product M (S62; Yes), the process proceeds to S64, and when the first mobile terminal 52a is in the vicinity of the specific product M (S62; No), the process returns to S60.

The display image generation unit 90a generates the display image I2 (S64). Further, the display image generation unit 90a transmits the display image I2 to the first mobile terminal 52a (S66).

The server 5a confirms whether the connection with the first mobile terminal 52a has been disconnected (S68). When the connection is disconnected (S68; Yes), the process of FIG. 6-2 is completed, and at other times (S68; No), the process returns to S60.

As described above, according to the shopping support system 100a of the first embodiment, the registration information reading unit 33a is a hobby of the customer C registered in the first mobile terminal 52a (information holding means) possessed by the customer C. Read preference information or desired product information (registration information K). The specific product search unit 84a collates the read registration information K with the product placement database 32 and searches for the specific product M related to the registration information K. The specific product detection unit 88a includes the position of the first mobile terminal 52a (the position of the customer C) specified by the customer position identification unit 34 in the store S and the display position of the specific product M stored in the product arrangement database 32. , To detect whether the customer C is in the vicinity of the specific product M. When the customer C is in the vicinity of the specific product M, the display image generation unit 90a generates a display image I2 showing the display state of the specific product M and presents it to the image presentation unit 92. Since the display image I2 showing the actual display state is presented, the customer C can easily find the specific product M. Then, it is possible to prevent forgetting to buy the target product and shorten the time to search for the product of interest. In particular, when the customer C visits the store S for the first time, the customer C does not know the product arrangement of the store S, so that the shopping support system 100a further exerts the above-mentioned effect.

Further, according to the shopping support system 100a of the first embodiment, the arrangement image generation unit 86a generates an arrangement image I1 indicating the display position of the specific product M in the store S and presents it to the image presentation unit 92. Therefore, when a plurality of specific products M are searched, the customer C can examine the order of shopping in advance, so that the shopping can be performed efficiently.

Then, according to the shopping support system 100a of the first embodiment, the image presenting unit 92 presents the display image I2 or the arrangement image I1 to the smartphone 52a (first mobile terminal) owned by the customer C, and at the same time, The wristwatch-type mobile terminal 52b (second mobile terminal) notifies the customer C that the display image I2 or the arrangement image I1 is presented on the smartphone 52a. Therefore, the customer C can immediately notice that the display image I2 or the arrangement image I1 is presented without looking at the smartphone 52a. In addition, since it is not always necessary to worry about the state of the smartphone 52a, it is possible to shop at one's own pace.

Further, according to the shopping support system 100a of the first embodiment, the customer position specifying unit 34 identifies the position of the smartphone 52a (first mobile terminal) possessed by the customer C, thereby causing the customer C in the store S. Identify the location of. Therefore, the customer C can obtain the product information related to the specific product M from the smartphone 52a owned by the customer C at the store S without performing any special operation.

Further, according to the server 5a (server system) of the first embodiment, the server 5a has a registration information reading unit 33a, a product placement database 32, a customer position specifying unit 34, a specific product search unit 84a, and a specific product detecting unit. Each includes 88a and a display image generation unit 90a. Therefore, the first mobile terminal 52a does not need to generate the display image I2. Therefore, it is possible to suppress an increase in the processing load of the first mobile terminal 52a possessed by the customer C.

In the shopping support system 100a of the first embodiment, the second mobile terminal 52b only notifies the incoming call of the arrangement image I1 or the display image I2, but after presenting the arrangement image I1, the second mobile terminal 52b It is also possible to display the direction and distance from the current position to the display position of the specific product M on the mobile terminal 52b of the customer C to guide the customer C to the display position of the specific product M.

(Second Embodiment)
Next, the second embodiment will be described. In the second embodiment, a part of the processing performed by the server 5a in the first embodiment is performed by a mobile terminal 50b (smartphone (hereinafter, referred to as the first mobile terminal) 52c) and a wristwatch-type mobile terminal (hereinafter, the second). It is different in that it is performed in 52b) (called a mobile terminal). In the following description, the same parts as those in the first embodiment described above are indicated by the same reference numerals.

FIG. 7 is a block diagram showing a functional configuration of the shopping support system 100b. The shopping support system 100b includes a server system (hereinafter referred to as a server) 5b provided in the store S and a mobile terminal 50b owned by the customer C. The hardware configuration of the shopping support system 100b according to the second embodiment is the same as the hardware configuration of the shopping support system 100a (FIGS. 1 and 2). Therefore, the related hardware will be described with reference to the reference numerals of FIGS. 1 and 2.

The server 5b includes a wireless communication unit 30, a connection setting unit 31, a product placement database 32, and a customer location identification unit 34, respectively.

Of the mobile terminals 50b, the first mobile terminal 52c includes a registration information reading unit 33b and a specific product search unit, in addition to the components included in the first mobile terminal 52a (FIG. 2) described in the first embodiment. It includes 84b, an arrangement image generation unit 86b, a specific product detection unit 88b, and a display image generation unit 90b, respectively. The functional configuration of the second mobile terminal 52b of the mobile terminal 50b is the same as that of the first embodiment.

The first mobile terminal 52c receives the contents of the product placement database 32 included in the server 5b and the position (the position of the customer C) of the first mobile terminal 52c in the store S specified by the server 5b, respectively.

The registration information reading unit 33b reads the registration information K registered by the customer C in the information registration unit 82 of the first mobile terminal 52c.

The specific product search unit 84b collates the contents of the product placement database 32 with the registration information K registered in advance in the information registration unit 82 by the customer C, and the specific product M is in the same manner as described in the first embodiment. To search for. The arrangement image generation unit 86b generates an arrangement image I1 indicating the display position of the searched specific product M.

The specific product detection unit 88b detects whether the specific product M is in the vicinity of the customer C based on the position of the first mobile terminal 52c (the position of the customer C) in the store S. Then, when it is detected that the specific product M is in the vicinity of the customer C (for example, within 10 m), the display image generation unit 90b generates a display image I2 showing the display state of the specific product M. Then, the image presentation unit 92 presents the arrangement image I1 or the display image I2 to the customer C.

Next, the flow of processing performed by the shopping support system 100b will be described with reference to the flowcharts of FIGS. 8-1 and 8-2. FIG. 8-1 shows the flow of processing from the time the customer C enters the store until the arrangement image I1 is presented on the first mobile terminal 52c. FIG. 8-2 shows the flow of processing from the presentation of the arrangement image I1 to the presentation of the display image I2 on the first mobile terminal 52c.

The first mobile terminal 52c activates the program P2 (FIG. 2) in response to the instruction of the customer C who has visited the store S, and further, the second mobile terminal that is wirelessly connected to the first mobile terminal 52c in advance. The program P3 (FIG. 2) of 52b is started (S80). Then, the connection setting unit 83 of the first mobile terminal 52c connects the first mobile terminal 52c to the server 5b via the wireless AP having a predetermined radio wave strength among the plurality of wireless APs 14a to 14n (FIG. 1). Connect (S82).

The first mobile terminal 52c confirms whether the information registration unit 82 has the registration information K of the customer C (S84). When there is the registration information K of the customer C (S84; Yes), the process proceeds to S86, and when there is no registration information K of the customer C (S84; No), the process of FIG. 8-1 ends.

The first mobile terminal 52c requests the server 5b to transmit the product placement database 32 (S86). Then, the first mobile terminal 52c receives the product placement database 32 from the server 5b (S88).

The specific product search unit 84b searches for the specific product M (S90). Then, the arrangement image generation unit 86b generates the arrangement image I1 (S92). The first mobile terminal 52c presents the arranged image I1 to the image presenting unit 92 (S94). The first mobile terminal 52c notifies the second mobile terminal 52b that the arrangement image I1 has been presented (S96).

The first mobile terminal 52c confirms whether the connection with the server 5b has been disconnected (S98). When the connection is disconnected (S98; Yes), the process of FIG. 8-1 is completed, and at other times (S98; No), the process proceeds to S120 (FIG. 8-2).

The connection setting unit 31 of the server 5b connects the server 5b to the first mobile terminal 52c (S100). The server 5b confirms whether or not there is a transmission request for the product placement database 32 from the first mobile terminal 52c (S102). When there is a request (S102; Yes), the process proceeds to S104, and when there is no request (S102; No), S102 is repeated. The server 5b transmits the product placement database 32 to the first mobile terminal 52c (S104).

The server 5b confirms whether the connection with the first mobile terminal 52c is disconnected (S106). When the connection is disconnected (S106; Yes), the process of FIG. 8-1 is completed, and at other times (S106; No), the process proceeds to S140 (FIG. 8-2).

The first mobile terminal 52c confirms whether or not the position of the first mobile terminal 52c in the store S has been received from the server 5b (S120). When the position of the first mobile terminal 52c is received (S120; Yes), the process proceeds to S122, and at other times (S120; No), S120 is repeated.

The specific product detection unit 88b detects whether the first mobile terminal 52c is in the vicinity of the specific product M (S122). When the first mobile terminal 52c is in the vicinity of the specific product M (S122; Yes), the process proceeds to S124, and when the first mobile terminal 52c is in the vicinity of the specific product M (S122; No), the process returns to S120. Although not shown in FIG. 8-2, in S122, when the display image I2 is already presented to the first mobile terminal 52c when the first mobile terminal 52c is not in the vicinity of the specific product M. May determine that the customer C has moved away from the specific product M that has approached once, delete the displayed display image I2, and present the arrangement image I1 again.

The display image generation unit 90b generates the display image I2 (S124). Then, the first mobile terminal 52c presents the display image I2 to the image presentation unit 92 (S126). Further, the first mobile terminal 52c notifies the second mobile terminal 52b that the display image I2 is presented (S128).

The first mobile terminal 52c confirms whether the connection with the server 5b has been disconnected (S130). When the connection is disconnected (S130; Yes), the process of FIG. 8-2 ends, and at other times (S130; No), the process returns to S120.

The customer position specifying unit 34 specifies the position of the first mobile terminal 52c in the store S (S140). The server 5b transmits the position of the specified first mobile terminal 52c to the first mobile terminal 52c (S142).

The server 5b confirms whether the connection with the first mobile terminal 52c is disconnected (S144). When the connection is disconnected (S144; Yes), the process of FIG. 8-2 ends, and at other times (S144; No), the process returns to S140.

As described above, according to the shopping support system 100b of the second embodiment, the first mobile terminal 52c includes a registration information reading unit 33b, a specific product search unit 84b, an arrangement image generation unit 86b, and a specific product detection unit 88b. Each of the display image generation units 90b is provided. Then, the first mobile terminal 52c receives the contents of the product placement database 32 and the position of the first mobile terminal 52c (the position of the customer C) in the store S from the server 5b, and receives the placement image I1 and the display image I2. To generate. Therefore, since the server 5b does not generate the arrangement image I1 and the display image I2, the calculation amount and the calculation time of the server 5b can be reduced. This makes it possible to prevent a decrease in the processing speed of the server 5b when many customers who visit the store S operate the shopping support system 100b at the same time.

The method of distributing the process performed by the server 5b and the process performed by the first mobile terminal 52c is not limited to that described in the second embodiment. For example, in the second embodiment, the product placement database 32 is transmitted from the server 5b to the first mobile terminal 52c, which is the registration information K of the customer C from the first mobile terminal 52c to the server 5b. May be transmitted, the search for the specific product M is performed on the server 5b, and the search result may be transmitted to the first mobile terminal 52c.

Although some embodiments of the present invention have been described, all of these embodiments are exemplary and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

5a Server system (server)
32 Product placement database 33a Registration information reading unit 34 Customer location identification unit 50a Mobile terminal 52a Smartphone (information holding means, first mobile terminal)
52b Watch-type mobile terminal (second mobile terminal)
84a Specific product search unit 86a Arrangement image generation unit 88a Specific product detection unit 90a Display image generation unit 92 Image presentation unit 100a Shopping support system

Japanese Unexamined Patent Publication No. 2012-185581

Shopping assistance system embodiment includes a registration information reading section, a commodity placement database, and the customer position specifying unit, a specific product search unit comprises respectively a specific product detection unit, and the images presenting unit. The registration information reading unit reads the registration information registered by the customer from at least one of the plurality of mobile terminals possessed by the customer. The product placement database stores the display position of the product in the store. The customer location identification unit identifies the current position of the customer in the store. The specific product search unit searches the product placement database for the specific product related to the registration information and the display position of the specific product in the store. The specific product detection unit detects whether or not there is a specific product in the vicinity based on the current position of the customer in the store and the display position of the specific product . Images presentation unit, at least one of the plurality of mobile terminals presents that there is a certain product in the vicinity of the customers.

The server of the embodiment includes a registration information reading unit, a product placement database, a customer position specifying unit, a specific product search unit, and a specific product detecting unit , respectively . The registration information reading unit reads the registration information registered by the customer from at least one of the plurality of mobile terminals possessed by the customer. The product placement database stores the display position of the product in the store. The customer location identification unit identifies the current position of the customer in the store. The specific product search unit searches the product placement database for the specific product related to the registration information and the display position of the specific product in the store. The specific product detection unit detects whether or not there is a specific product in the vicinity of the customer's current position based on the customer's current position in the store and the display position of the specific product .

Claims (5)

A registration information reading unit that reads the registration information from the information holding means possessed by the customer in which the registration information of the customer who visited the store is registered.
A product placement database that stores the shelving allocation of products in the store,
A customer location identification unit that specifies the current position of the customer in the store,
From the product placement database, a specific product related to the registration information, a specific product search unit for searching the display position of the specific product in the store, and a specific product search unit.
A specific product detection unit that detects whether or not the specific product is in the vicinity of the customer's current position based on the current position of the customer and the display position of the specific product in the store.
A display image generation unit that generates a display image showing the display state at the display position of the specific product when the specific product is detected in the vicinity of the customer's current position.
An image presenting unit that presents the display image to the information holding means possessed by the customer, and an image presenting unit.
A shopping support system characterized by having. It is provided with an arrangement image generation unit that generates an arrangement image indicating the display position of the specific product in the store.
The image presenting unit presents the arranged image to the customer.
The shopping support system according to claim 1, wherein the shopping support system is characterized in that. The image presenting unit is a first mobile terminal possessed by the customer and presenting the display image or the arrangement image, and the display image or the arrangement image is presented to the first mobile terminal. A second mobile terminal for notifying the customer of
The shopping support system according to claim 2, wherein the shopping support system is characterized in that. The customer position specifying unit identifies the position of the first mobile terminal or the second mobile terminal in the store.
The shopping support system according to claim 3, wherein the shopping support system is characterized in that. A registration information reading unit that reads the registration information from the information holding means possessed by the customer in which the registration information of the customer who visited the store is registered.
A product placement database that stores the shelving allocation of products in the store,
A customer location identification unit that specifies the current position of the customer in the store,
From the product placement database, a specific product related to the registration information, a specific product search unit for searching the display position of the specific product in the store, and a specific product search unit.
A specific product detection unit that detects whether or not the specific product is in the vicinity of the customer's current position based on the current position of the customer and the display position of the specific product in the store.
A display image generation unit that generates a display image showing the display state at the display position of the specific product when the specific product is detected in the vicinity of the customer's current position.
A server characterized by having.

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