JP2021060672A - Electronic ticket processing method and program - Google Patents

Abstract

To provide an electronic ticket processing method that is effective to prevent unauthorized resale and unauthorized entry.SOLUTION: When receiving a ticket purchase request from a user terminal 2, a server 1 issues a tentative ticket, sends it to the user terminal 2, and registers model-specific information of the user terminal 2 in a database in association with tentative ticket information. When a formal ticket issuance request and the model-specific information are received from the user terminal 2 for which the tentative ticket has been acquired at a predetermined time period, a formal ticket before entry approval to which an input operation button is added is sent, provided that the received model-specific information is already registered in the database, and the user terminal 2 displays this on a screen. A user operates the operation button at an entry gate. When this input operation matches an entrance determination code, screen display changes to a formal ticket after entry approval, and entry is permitted.SELECTED DRAWING: Figure 1

Description

The present invention relates to a method of processing an electronic ticket that downloads an electronic ticket to a mobile terminal and permits admission on the condition that a predetermined input operation is performed on the display screen of the mobile terminal at the entrance gate of the event venue.

Instead of conventional paper tickets, services that accept ticket applications and payments on the Internet and distribute electronic tickets to ticket purchasers are becoming widespread.
This is because paper tickets are easy to transfer to another person, so there is a problem that illegal resale is likely to occur.

Electronic tickets are expected as a means to solve this problem, but they have the following problems. That is, there is a problem that a person who has not purchased an electronic ticket displays a ticket image on his / her mobile terminal by an illegal means and bypasses the visual admission confirmation. In order to prevent this unauthorized entry, the paper ticket is "mogiri", that is, the ticket stub is torn off, but the electronic ticket changes the ticket image so as to be different from the original display state. Various techniques related to the process of changing the display state (hereinafter referred to as "electronic mogiri") have been developed.

For example, in the invention of the "ticket processing method and program" disclosed in Patent Document 1 and the invention of the "electronic ticket management method and electronic ticket management program" disclosed in Patent Document 2, the electronic ticket image is displayed on the mobile terminal. By displaying it on the screen and performing operations such as tap input or slide input on this image, the electronic shaving process is executed.

Japanese Unexamined Patent Publication No. 2014-149556 Japanese Unexamined Patent Publication No. 2015-197867

By using the techniques described in Patent Documents 1 and 2, unauthorized entry can be prevented without introducing an expensive device. Moreover, the same intuitive operability as when picking up a paper ticket can be obtained.
However, there is the following problem in that the ticket is an image on the screen. The problem is that the display screen of a mobile terminal may be difficult to read due to light reflection, brightness and darkness of the screen, and the admission process tends to take longer than a paper ticket.
In addition, if the user is allowed to perform an input operation on the screen, it may be necessary to explain to an unfamiliar user the operation of displaying or inputting the electronic ticket on the screen. Therefore, in Patent Documents 1 and 2, a staff member operates the screen of the mobile terminal on behalf of the user, but since the staff member touches the mobile terminal with a finger, there is a problem that some users dislike this.

In view of such a problem, an object of the present invention is to enable the user himself / herself to perform electronic shaving processing by performing a simple screen operation.

In order to achieve the above object, the method for processing an electronic ticket according to the present invention is:
A management computer equipped with a database that registers user information and ticket information by connecting to the user terminal used by the user via the Internet so that it can communicate with each other.
Upon receiving the ticket purchase request and the user identification information (eg, the model-specific information of the user terminal) from the user terminal, a temporary ticket is issued, and the temporary ticket information including the image-related data is used as the user identification information. The steps of associating and registering in the database and sending to the user terminal,
A step of receiving a formal ticket transmission request from the user terminal together with the user identification information at a predetermined time zone (example: from the opening time to the start time) when the ticket target (example: concert or sports match) is held. When,
The user-specific information received together with the formal ticket transmission request is collated with the user-specific information registered in the database, and if they match, a plurality of operation buttons that can be input only during the time period are displayed. The step of transmitting the pre-approval official ticket information including the added image-related data to the user terminal is performed.
The pre-approval official ticket image is displayed on the screen of the user terminal, and an input operation (in the following embodiment, tap input on the touch panel display) for two or more of the additionally displayed operation buttons is predetermined. The official ticket image after approval, which is different from the official ticket image before approval, is displayed on the condition that it matches the admission determination code (in the following embodiment, a 4-digit number predetermined by the organizer). It is characterized by being displayed on the screen.

This has the following advantages.
First, it is easy to match the ticket purchaser with those who come to the venue. It is easy to prevent unauthorized resale because it can be determined that the person is the same person only by confirming that the user-specific information such as the model-specific information of the mobile terminal matches.
Secondly, since the official ticket image just before admission and the image at the time of visual check of the staff are different, the staff can quickly judge whether or not to enter. Therefore, congestion at the entrance gate can be avoided, and it is possible to handle the paper ticket and the electronic ticket at the same entrance gate.
Thirdly, since the user himself / herself can perform the input operation on the screen, which is equivalent to the paper ticket, it is not enough to hand over his / her mobile terminal to the staff to operate it.
Fourth, it is not necessary to install a ticket inspection device because it is possible to judge whether or not to enter the venue only by visually checking the staff.

According to the present invention, the problems of illegal resale and illegal entry of electronic tickets can be solved at the same time.

It is a figure explaining the processing outline from ticket sale to admission. It is a figure which illustrates the provisional ticket image and the corresponding formal ticket image (before admission approval). It is a functional block block diagram of a server. It is a figure which illustrates the information stored in the user ticket information database. It is a figure which illustrates the information stored in the event information database. It is a functional block block diagram of a user terminal. It is a processing flow diagram from ticket sales to admission. It is a figure exemplifying that the official ticket image was changed to a different image at the entrance gate. It is another figure which illustrates that the official ticket image changed to a different image at the entrance gate. It is a figure explaining the content which can be delivered to a user.

A system according to an embodiment of the present invention (hereinafter, “the system”) will be described in the following order with reference to the drawings.
(1) Outline of ticket processing function by this system (2) Configuration of this system (2-1) Overall configuration of this system (2-2) Functional block configuration of server of this system (2-3) Use of this system Functional block configuration of the user terminal (3) Operation of this system (4) Cooperation between this system and the content distribution system (5) Modification examples, etc.

<< (1) Outline of ticket processing function by this system >>
FIG. 1 is a diagram illustrating an outline of functions from ticket sales to admission permission provided by this system.
A ticket purchase program (hereinafter, "dedicated ticket application") is provided to a mobile terminal (hereinafter, "user terminal") of a person who intends to use an electronic ticket (hereinafter, "user") from an app store on the network in advance. ) Is downloaded and installed.
The user activates the dedicated ticket application stored in the user terminal 2 and applies for a ticket to the system management computer (hereinafter, “server”) (step S1).
If the model-specific information of the received user terminal 2 is not registered in the database, the server 1 registers it (step S2). Hereinafter, this model-specific information will be referred to when confirming the validity of the ticket and the ticket holder.
The server 1 transmits a temporary ticket to the user terminal 2 if there is a remaining number of tickets, and the user terminal 2 displays this on the screen (step S3). This "temporary ticket" is a voucher for the "official ticket" described later, and is a proof of ticket purchase.

The user reads the data code represented by the QR code (registered trademark) posted near the entrance gate of the venue on the day with the user terminal 2 used when obtaining the temporary ticket, and requests the server 1 to issue the official ticket. (Step S4).
Here, the "official ticket" is a ticket required when passing through the entrance gate, and can be received from the server 1 only for a short time before the performance in principle.
The server 1 collates the model-specific information of the user terminal 2 that has requested the issuance of the official ticket with the model-specific information of the user terminal 2 for which the temporary ticket has been acquired (step S5), and if they match, the seat number and the like are displayed. A formal ticket containing additional information is generated and transmitted (step S6). Two or more operation buttons are included as components of this official ticket image.
The official ticket displayed on the screen of the user terminal 2 is presented to the staff at the entrance gate, and the input operation for the operation buttons is performed as instructed by the staff. The official ticket that is the target of this input operation is called the "formal ticket before approval". If the operation is performed as instructed, the official ticket on the screen is displayed and changed (step S7). The clerk visually checks this display change, that is, the electronic shaving, and approves the passage of the entrance gate (step S8). The official ticket that is subject to this visual check and is allowed to enter is called the "official ticket after approval".

FIG. 2 is a diagram illustrating a provisional ticket and a formal ticket. The temporary ticket image of FIG. 2A displays a ticket ID and ticket attributes (for example, event name, venue name, date, opening time, start time, etc.). Information that is not found in the temporary ticket, such as the seat number, is added to the official ticket image of FIG. 2B, and a background image or background color that cannot be understood until the day of the event may be added. In addition, a plurality of operation buttons used at the time of admission check are added and displayed on the official ticket. In the example of FIG. 2, four operation buttons having labels of "1", "2", "3", and "4", respectively, are displayed at positions close to the four corners of the screen. When two or more of these operation buttons are tapped in a predetermined order by the system, the image of the official ticket changes, and the staff member who sees the change allows admission.
The outline of this system has been explained above.
Next, the configuration and operation of this system will be described in detail.

<< (2) Configuration of this system >>
<< (2-1) Overall configuration of this system >>
In this system, as shown in FIG. 3, the server 1 and the user terminal 2 are communicably connected via the Internet N.
The server 1 is an information processing device that performs processing from ticket sales to admission management, and is composed of one or a plurality of servers.
The user terminal 2 is a terminal device used by a person (user) who purchases a ticket using this system, brings it to the venue on the day of the event, and receives admission permission, and is portable information such as a smartphone or tablet terminal. It is a processing device.

<< (2-2) Functional block configuration of the server of this system >>
The functional block configuration of the server 1 will be described with reference to FIG. The server 1 includes a control unit 11 and a storage unit 12. It also includes a communication interface unit 13 that transmits / receives data to / from the user terminal 2 via the Internet N, and an input / output unit 14 such as a mouse, keyboard, and display.

The storage unit 12 includes a user ticket information database (hereinafter, "user ticket DB") 121 and an event information database (hereinafter, "event information DB") 122, and is necessary for the server 1 to execute various processes. Stores computer programs and data. It is also used as a work area for temporarily storing data during execution of various processes. The storage unit 12 is composed of a ROM, a RAM, a hard disk, and the like.

The user ticket DB 121 will be described with reference to FIG. The user ticket DB 121 registers as a user when the system is first accessed from the user terminal 2. The user ID (A1) generated by the server 1 is assigned, and at the same time, the model-specific information (A2) of the user terminal 2 is registered. This model-specific information plays a central role as information that identifies one user in the implementation of the functions provided by this system. Upon receiving the ticket purchase application from the user terminal 2, the following ticket sales information (A3) for each user is registered.・ When the ticket can be sold, the ticket ID is generated and registered, and the temporary ticket data is registered.・ The seat number is undecided at the beginning, but it will be decided and registered within the specified period when the event is approaching.・ Register official ticket data that contains information that differs for each user, such as seat numbers. -Register various statuses. Status includes whether the ticket was purchased, paid for, issued a formal ticket, visited on the day, and so on. If necessary, register the name, address, gender, age, contact information, etc. as user personal information (A4).

Temporary ticket data and official ticket data include ticket attribute data and image-related data. Ticket attribute data is various data related to the event, such as the name of the event, the date and time of the event, the program, the performers, the seat number, and the price. Image-related data includes image components that are the basis of the ticket image (for example, a photo used for the background of the ticket image, designed characters and pictures that are displayed in front of the background), and ticket images. Contains a script that specifies the generation.

The event information DB 122 will be described with reference to FIG. Since this system usually targets a plurality of events, an event ID (B1) is assigned to each event to manage event information (B2), ticket information (B3), and other information. The event information (B2) includes the event name, performers, date / opening time / starting time, venue name, and the like. The ticket information (B3) includes the total number of sales, the remaining number, the ticketing amount, the sales period, and the like. In addition, the exchange time from the temporary ticket to the official ticket and the image information unique to the official ticket, for example, the background image are also registered. Register a short time such as 2 hours before the performance as the exchange time from the temporary ticket to the official ticket. This is because it is desirable to issue the official ticket to the user immediately before the event from the viewpoint of preventing fraudulent activity. Official tickets include user-specific information such as seat numbers, but common information such as background images is registered here. It is effective to prevent fraud by changing the background pattern and color for each event so that you do not know until the opening time. This is because if the pattern is known in advance, it may induce fraudulent acts. In addition, the admission judgment data for collating with the input by the user at the admission gate is also registered.

Next, the functional block configuration of the control unit 11 will be described (see FIG. 3).
The control unit 11 includes a user input reception unit 111, a ticket sales unit 112, a formal ticket issuing unit 113, a seat determination unit 114, and the like. The functions of each of these units are realized by the CPU reading the computer program stored in the storage unit 12 into the memory and executing the read code, but some of them may be realized by hardware.

The user input reception unit 111 acquires various data transmitted from the user terminal 2. These data include a ticket purchase application, personal information necessary for the ticket purchase application, and model-specific information, and the acquired information is registered in the user ticket DB 121. In addition, after purchasing the ticket, a request for exchange for the official ticket will be sent from the event venue on the day, so receive this.

When the user input reception unit 111 receives the ticket purchase application, the ticket sales unit 112 confirms whether or not there is a remaining number by referring to the event information DB 122. If there is no remaining number, that fact is transmitted to the user terminal 2. Even if there is a remaining number, the user ticket DB 121 is referred to, and if the ticket has already been purchased, the ticket is not sold. This is because, in principle, one ticket can be purchased with one user terminal 2. If the ticket can be sold, a ticket ID is generated, a temporary ticket displaying the ticket ID is generated, and the ticket is transmitted to the user terminal 2. It should be noted that when there is a purchase application, only the fact that the application has been accepted may be sent, and the provisional ticket may be sent when the payment is made within the predetermined period. If cashless payment can be easily performed on the user terminal 2, the installed payment application is used to transfer money from the user's account to the system's account. In this case, since the transfer is completed immediately, the temporary ticket can be sent almost at the same time as the application. However, since the payment method is not essential to the present invention, detailed description thereof will be omitted.

When the official ticket issuing unit 113 is accessed from the user terminal 2 at a predetermined time before the event starts, the official ticket issuing unit 113 refers to the user ticket DB 121, confirms that the model-specific information matches, and then confirms the match of the model-specific information, and then the seat number. The official ticket data including the above is transmitted to the user terminal 2. Here, the transmitted data includes a plurality of operation buttons added to the image of the official ticket.

The seat determination unit 114 determines the seat number and registers it in the user ticket DB 121 before the official ticket issuance starts. This seat number is referenced by the official ticket issuing unit 113 and is included in the official ticket data. It should be noted that the seats may be designated by just before the opening, and may be done at any time after the provisional ticket is issued. However, it is desirable that the seat selection information be disclosed to the user when the official ticket data is transmitted. This is from the viewpoint of preventing illegal resale.

<< (2-3) Functional block configuration of the user terminal of this system >>
As shown in FIG. 6, the user terminal 2 includes a storage unit 21, an input / output unit 22, a communication interface unit 23, and a control unit 24.

The storage unit 21 is composed of a ROM, RAM, and the like, and is used as a work area for storing programs and data necessary for the control unit 24 to execute various processes, and for temporarily storing data during process execution. Or something. The input / output unit 22 includes a touch panel display 221. The touch panel display 221 is not only a screen display means but also an input operation means for accepting operations such as tap input and slide input. In addition, the camera function is indispensable to read the QR code posted at the venue on the day. The communication interface unit 23 transmits / receives data to / from the server 1 via the Internet N.

The control unit 24 is composed of, for example, a CPU, and executes a dedicated ticket application 211 and other programs. As a result, it is possible to send and receive data to and from the server 1 and receive various functions provided by this system. The user terminal 2 installs the ticket application 211 in advance and stores it in the storage unit 21. When using the function provided by this system, the ticket application 211 is started on the user terminal 2 to send and receive information to and from the server 1. The control unit 24 develops a program such as the ticket application 211 on the memory and functions as a ticket purchase unit 241, a temporary ticket display unit 242, an official ticket request unit 243, an official ticket display unit 244, an official ticket update display unit 245, and the like. To do.

The ticket purchasing unit 241 applies for the purchase of a ticket to the server 1, receives a temporary ticket from the server 1 if there is a remaining number, and stores the temporary ticket in the storage unit 21. When applying to server 1, the address, name, gender, age, etc. are also sent if necessary.

The temporary ticket display unit 242 displays the image components included in the received temporary ticket data on the touch panel display 221 according to the script received at the same time.

The official ticket requesting unit 243 receives the official ticket required when passing through the entrance gate of the event venue. Specifically, when the QR code posted at the venue is read with the ticket application 211 activated, a formal ticket transmission request is transmitted to the server 1 together with the model-specific information of the user terminal 2. The official ticket can be obtained only when the model-specific information transmitted to the server 1 matches the model-specific information registered in the user ticket DB 121.

The formal ticket display unit 244 displays the image parts included in the received formal ticket data on the touch panel display 221 according to the script received at the same time.

The official ticket update display unit 245 taps the operation button attached to the official ticket according to the admission judgment code given by the staff at the entrance gate, and the original official ticket image is provided on the condition that the input operation is performed correctly. Display an image different from. If the staff judges that this display change is appropriate, they will be admitted.

The overall configuration of this system and the configurations of the server 1 and the user terminal 2 have been described above. Subsequently, the operation of this system will be described in detail with reference to FIG. 7.

<< (3) Operation of this system >>
In this system, the QR code for the user terminal 2 to communicate with the server 1 is posted on a fan site, an advertisement in a newspaper or a magazine, or the like. This QR code contains information that identifies the server 1. The user terminal 2 activates the ticket application 211 and reads this QR code (S11). As a result, the server 1 is accessed and the purchase of the ticket is applied for, and at the same time, the model-specific information of the user terminal 2 is also transmitted to the server 1 (S12). The server 1 registers this model-specific information in the user ticket DB 121 (S13).

If there is a remaining number of tickets, the server 1 issues a temporary ticket and transmits the temporary ticket data to the user terminal 2 (S14).
As described above, in this system, since the purchase is made on the user terminal 2, it is impossible to make a large-scale purchase. Since user management is performed using the model-specific information of the user terminal 2, it prevents people in the resale business from creating a computer program and automatically accessing it many times per second to purchase a large number of tickets. You can.
The user terminal 2 displays an image of a temporary ticket as shown in FIG. 2A on the touch panel display 221 (S15).

In this system, temporary tickets must be exchanged for official tickets at the venue on the day of the event. Therefore, a large number of QR codes will be posted near the entrance gate. Since the server 1 is accessed by reading this, the server 1 can confirm that the person who purchased the ticket is coming to the venue on the day. However, this alone does not prevent unauthorized entry, so the electronic shaving process described later is required.
The user who came on the day activates the ticket application 211 on the user terminal 2 used at the time of purchasing the temporary ticket and reads the posted QR code (S16). As a result, the server 1 is accessed and the official ticket issuance request is transmitted to the server 1, and at the same time, the model-specific information is also transmitted (S17). It should be noted that setting the QR code posting location near the entrance gate is effective in preventing fraud. This is because there are usually security staff in the venue, which has a psychological effect of deterring cheating.

If the received model-specific information is registered in the user ticket DB 121 and the official ticket has not been issued (Yes in S18), the server 1 generates a formal ticket including the seat number and sends it to the user terminal 2. Send (S19). Depending on the event, it may be necessary to show an ID card, but this system, which exchanges temporary tickets and official tickets, allows you to easily verify your identity, provided that you are using the same user terminal. This will prevent unauthorized resale as much as possible. The user terminal 2 displays the received official ticket data on the touch panel display 221 (S20). At this point, admission has not yet been obtained, so the displayed ticket is called a pre-approval official ticket. If No in S18, that is, when the verification of the model-specific information fails or the official ticket has already been issued, the server 1 sends an error message to the user terminal 2 or logs the received model-specific information. Performs error processing such as registering in a file or invalidating a temporary ticket (S21).

As illustrated in FIG. 8 (a), the event name, venue name, date, opening time, start time, etc. are displayed on the official ticket image before approval as in the temporary ticket, and the temporary ticket has. Information such as no seat number is also included. In addition to displaying the ticket attributes, the official ticket image before approval has four operation buttons that overlap and have labels "1", "2", "3", and "4" at the four corners of the screen. It is displayed at a position close to.

What is worrisome here is that the input process is mistakenly performed before entering the venue. In order to prevent this, a warning button such as "Please perform input operation at the entrance gate" is additionally displayed on the ticket image so that the operation button can be operated only after tapping this button. May be good.

When the official ticket before approval is presented to the staff at the entrance gate, the staff will tell the entrance judgment code which is a 3 to 4 digit number, so the user taps the number on the screen as told (S22). This is the electronic shaving operation in this system. This squeezing operation is as simple as tapping a button, so even people who are unfamiliar with screen operations can easily do it. Therefore, the user himself / herself can perform the operation by himself / herself instead of the staff, which is also one of the features of this system. The tapped number is detected on the touch panel display 221 and whether or not it matches the admission determination code is collated by the script received from the server 1 at the same time as the official ticket.

The "admission judgment code" will be decided in advance by the event organizer and will be notified to the staff on the day of the event.
The admission determination codes may be all different numbers such as "2143", but may be duplicated such as "3132". This is because when the numbers are all different, there are 24 ways of arranging them, but when they can be duplicated, there are 256 (= 4 to the 4th power) ways. However, if the same number appears consecutively like "3312", it may not be detected accurately depending on the tap operation method. Therefore, the same number may appear, but continuous appearance may not be possible. In this case, the number is 108 (= 4 × 3 × 3 × 3). Both are sufficient to prevent erroneous operation. This is because the possibility of accidentally tapping the four operation buttons at distant positions in the same order as the admission determination code is close to zero.

When the script downloaded to the user terminal 2 collates the input operation by the user with the admission determination code and matches (Yes in S23), the screen display is changed (S24). This is the official ticket after admission is approved. Before and after approval, the background color of the image changes from white to red (change from (a) to (b) in FIG. 8), which is an easy-to-understand change. When the staff visually observes this change in the screen display, admission is permitted.
In this way, the staff at the entrance gate can determine whether or not the ticket owner can enter by simply confirming that the image has changed.

All you have to do is to see at a glance that the ticket images before and after approval are different. Therefore, regardless of the change in the background color, in the official ticket before approval as shown in Fig. 9 (a), if the operation button is made larger, the characters of the ticket attribute such as the event name are made lighter, and the operation button is tapped correctly. , The operation button may be erased as shown in FIG. 9B to make the characters of the ticket attribute clear.
Alternatively, in the official pre-approval ticket, the operation button is enlarged, the ticket attribute is not displayed, and instead, a note such as "Do not tap the operation button until you show it to the staff at the entrance gate" is displayed and it is entered correctly. If so, the operation buttons and notes may be deleted and the characters of the ticket attribute may be displayed.
If No in S23, that is, if the screen does not change, the tap operation is performed again, and if the display does not change even after performing the operation a predetermined number of times, error processing is appropriately performed (S25).
After the image is changed to the image after approval, it is necessary to delete the operation button or invalidate the input to the operation button so as not to return to the image before approval.

The collation process between the admission determination code and the user input may be executed on the user terminal 2 side, but may also be performed by transmission to the server 1. In that case, the tap input is sent to the server 1 by the ticket application 211 or the script, and if the server 1 collates with the predetermined admission judgment code and matches, the official ticket is sent to the terminal after admission approval. To do. As described above, the verification of the admission determination code may be performed on the user terminal 2 side or the server side 1. However, when the operation is performed on the user terminal 2 side, it is desirable to transmit the admission approval to the server 1 and record it in the user ticket DB 121.

The electronic picking operation of this system has the following advantages.
In addition to the operation buttons, the user terminal 2 must incorporate a script that detects the input operation and collates it with the admission determination code, so that the electronic shaving operation cannot be performed simply by copying the screen.
The staff at the entrance gate tells the user the code for determining the entrance and lets the user operate it, so that the staff does not have to touch the user's mobile terminal.
You can pass through the entrance gate just by inputting by the user. If the entrance gate is very crowded and there is no seat selection, it is possible that a person who has already entered will rent out his / her mobile terminal only when entering the gate of a friend, but after approval, it will change to an image. , You can prevent your friends from entering illegally.

By the way, focusing on the fact that the screen display changes when admission is possible, this display change can be utilized for providing user services. For example, if the background color usually changes to red, but the background changes to gold, this screen can be used as a ticket to participate in some kind of privilege (for example, a handshake event).

<< (4) Cooperation between this system and the content distribution system >>
This system purchases electronic tickets via the Internet. The substance of the electronic ticket is digital data, and is not different from video content such as a content distribution system in that the digital data is downloaded. In that case, it is possible to incorporate this system into a part of the content distribution system to make it a subsystem or to link it.

FIG. 10 shows an example in which this system is incorporated as a part of the content distribution system. Items represented by double-framed rectangles in the figure have already been mentioned in the above description. Before the ticket sales start, promotion activities are usually carried out in newspapers and on the Web. In addition to announcing in newspaper articles that purchases can be made via this system, the ticket application, which is an application dedicated to this system, can be downloaded (F11). When downloaded, the system side registers the model-specific information of the user terminal 2, so the system side can send a push notification at an appropriate timing and watch the event preview video on the user terminal 2 (F12). ). If you get a temporary ticket, you can download a video to thank you for purchasing the ticket (F13). Even before the event is held, content related to the event will be delivered at an appropriate time (F14).

After getting this ticket at the venue on the day, the dressing room video before the opening will be delivered (F15). Even after the event ends, user support will be provided within the specified period. During this support period, we will notify you of content that announces another paid content and a link to the ticket sales site of another event that will be held at a later date (F16). This is because the model-specific information is registered in the user ticket DB 121, so that the user terminal, that is, the individual user can be identified even after the event unless the user terminal 2 is discarded or the model is changed. Is. In this way, this system can provide various contents to users by being incorporated into or linked with a part of the content distribution system. In other words, the electronic ticket of this system is not only different from the paper ticket in the medium, but can add various values depending on the device. This is difficult to achieve with paper tickets, and is an advantage unique to electronic tickets.

<< (5) Modification examples >>
Although the embodiments have been described above, these system configurations, functional block configurations, processing flows, database table structures, and the like are merely examples.

In the above embodiment, the user terminal 2 registers in the system or obtains a temporary ticket via the QR code.
Although it is convenient to use a QR code, it is not essential for the present invention. This is because the model-specific information of the user terminal 2 is transmitted to the system side even when the purchase is applied from the ticket sales website without going through the QR code. What is important is that the model-specific information of the user terminal 2 is registered in the system.

In the above embodiment, the QR code posted at the venue is read in order to obtain the official ticket. However, the temporary ticket image may include a button for obtaining a formal ticket, and the button may be obtained by tapping the button only during the predetermined time zone of the day.
Regardless of the method, it suffices if the temporary ticket can be exchanged for a formal ticket at a predetermined time until the performance starts.

In addition, a plurality of admission determination codes may be prepared. For example, the attendant may have a memorandum with a plurality of four-digit numbers, one of which may be randomly selected and instructed to attend.
The admission determination code may be 2 or 3 digits. There are 12 ways to tap two different operation buttons in order. It is extremely unlikely that two operation buttons located far apart on the screen will be accidentally tapped according to the admission determination code, and practically two digits are acceptable.

In the above embodiment, the label of the operation button is a number, but it may be a character such as an alphabetic character or a kana, or a picture or a figure. It suffices if the operation buttons can be distinguished from each other.
The positions of the operation buttons do not have to be at the four corners of the screen, but may be at positions apart from each other. Further, the number of operation buttons is not limited to four, and any number may be used as long as it is two or more.

The ticket processing method of the present invention is effective in preventing resale because one user terminal and one ticket are linked. Moreover, since the same effect as that of a paper ticket can be easily realized, unauthorized entry can be prevented. Therefore, it can be expected to be widely supported as an electronic ticket preferable in terms of security.

1: Server 121: User ticket information database 2: User terminal 211: Ticket application 221: Touch panel display N: Internet

Claims (7)

A management computer equipped with a database that registers user information and ticket information by connecting to the user terminal used by the user via the Internet so that it can communicate with each other.
Upon receiving the ticket purchase request and the user identification information from the user terminal, a temporary ticket is issued, the temporary ticket information including the image-related data is registered in the database in association with the user identification information, and the use is performed. Steps to send to the terminal and
A step of receiving a formal ticket transmission request from the user terminal together with the user identification information at a predetermined time zone when the ticket target is held, and
The user-specific information received together with the formal ticket transmission request is collated with the user-specific information registered in the database, and if they match, a plurality of operation buttons that can be input only during the time period are displayed. The step of transmitting the pre-approval official ticket information including the added image-related data to the user terminal is performed.
The pre-approval official ticket image is displayed on the screen of the user terminal, and the pre-approval is provided on the condition that the input operation for two or more of the additionally displayed operation buttons matches the predetermined admission determination code. A method for processing an electronic ticket, which comprises displaying an official ticket image after approval, which is different from the official ticket image, on the screen. The electronic ticket processing method according to claim 1, wherein the user-specific information is model-specific information of the user terminal. The first or second claim is characterized in that the formal ticket transmission request is transmitted to the management computer by reading the data code posted in or around the venue during the time zone with the user terminal. The electronic ticket processing method described in any of the above. The seat is not specified at the time of issuing the provisional ticket, the seat selection information is received when the formal ticket information before approval is received, and the received seat selection information is included and displayed in the formal ticket image before or after approval. The method for processing an electronic ticket according to any one of claims 1 to 3. The method for processing an electronic ticket according to any one of claims 1 to 4, wherein a number, a character, or a figure is displayed as a label on each of the operation buttons. It is a ticket processing program that is downloaded to the user's mobile terminal, accesses the ticket sales site via the communication network, and processes the process from the purchase of the electronic ticket to the entrance.
To the mobile terminal
A step of transmitting user-specific information together with a ticket purchase request to the management computer of the ticket sales site, receiving temporary ticket information including image-related data of the issued temporary ticket, and displaying the temporary ticket image on the screen.
A step of transmitting a formal ticket transmission request to the management computer together with the user identification information at a predetermined time when the ticket target is held.
On condition that the user identification information transmitted together with the formal ticket transmission request and the user identification information at the time of issuing the provisional ticket match, a plurality of operation buttons that can be input only during the time period are added. Steps to receive pre-approval official ticket information, including image-related data
The pre-approval official ticket image is displayed on the screen of the mobile terminal, and the pre-approval official ticket image is provided on condition that the input operation for two or more of the additionally displayed operation buttons matches the predetermined admission determination code. The step of displaying the official ticket image after approval, which is different from the ticket image, on the screen,
A program characterized by executing. Equipped with a database that executes processing from electronic ticket sales to admission management for user terminals used by users who have accessed the ticket sales site via a communication network, and registers user information and ticket information. On the computer
Upon receiving the ticket purchase request and the user identification information from the user terminal, a temporary ticket is issued, the temporary ticket information including the image-related data is registered in the database in association with the user identification information, and the use is performed. Steps to send to the terminal and
A step of receiving a formal ticket transmission request from the user terminal together with the user identification information at a predetermined time zone when the ticket target is held, and
If the user-specific information received together with the formal ticket transmission request and the user-specific information registered in the database are collated and match, a plurality of operation buttons that can be input only during the time period are added. The step of transmitting the pre-approval official ticket information including the image-related data to the user terminal, and
A program characterized by executing.

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