JP2021056579A - Commodity sales data processing system and program - Google Patents

Abstract

To provide technology capable of issuing media showing benefits to customers.SOLUTION: A commodity sales data processing system includes a registration device that registers a commodity through the operation of a clerk, and a settlement device that performs settlement processing based on registration information about the commodity registered by the registration device in response to the operation of a customer. The registration device includes issuing means for issuing media showing benefits to the customer when conditions for granting benefits related to transactions are met, and transmission means for transmitting registration information to the settlement device. The settlement device includes receiving means for receiving the registration information transmitted by the transmission means, and settlement means for performing settlement processing based on the registration information received by the receiving means.SELECTED DRAWING: Figure 14

Description

The present invention relates to a product sales data processing system and a program.

A medium such as a gift certificate or a coupon showing benefits to the customer may be issued according to the cumulative amount of the price of the product purchased by the customer (see, for example, Patent Document 1). The issuance timing of such media is often the time of transaction when the accumulated amount exceeds a predetermined amount.

Japanese Unexamined Patent Publication No. 2015-179549

In this way, since the medium is issued at the time of transaction and handed to the customer, the medium is issued in the system operated by the registration device in which the product is registered and the settlement device in which the settlement process is performed according to the operation of the customer. There was a problem that it was difficult.

The present invention has been made in view of such circumstances, and an object of the present invention is to provide a technique capable of issuing a medium showing benefits to customers.

In order to solve the above-mentioned problems, the product sales data processing system according to one aspect of the present invention is based on a registration device in which a product is registered by an operation of a clerk and registration information on the product registered by the registration device. In a product sales data processing system including a settlement device that performs settlement processing according to a customer's operation, the registration device issues a medium showing benefits to the customer when the conditions for granting benefits related to transactions are satisfied. The settlement device includes an issuing means and a transmitting means for transmitting the registration information to the settlement device, and the settlement device is received by the receiving means for receiving the registration information transmitted by the transmitting means and the receiving means. It is characterized in that it is provided with a settlement means for performing settlement processing based on the registration information.

It is a network block diagram of a POS system. It is a figure which shows the installation example of a POS terminal. It is a figure which shows the appearance example of a POS terminal. It is a figure which shows the configuration example of a POS terminal. It is a figure explaining the outline of the operation mode of a POS terminal. It is a figure explaining the outline of the operation mode of a POS terminal. It is a figure explaining the outline of the operation mode of a POS terminal. It is a figure which shows the display example of the clerk side display part in the 1st POS terminal. It is a figure which shows the display example of the clerk side display part in the 1st POS terminal. It is a figure which shows an example of a shopping voucher. It is a figure which shows the display example of the clerk side display part in the 1st POS terminal. This is a display example of the customer side display unit in the second POS terminal in the full self mode. It is a figure which shows the display example of the clerk side display part in the 1st POS terminal. It is a figure which shows the display example of the clerk side display part in the 1st POS terminal. It is a figure which shows the display example of the clerk side display part in the 1st POS terminal. It is a flowchart which shows the process from the registration of a product to the issuance of a privilege medium. It is a flowchart which shows the process when the registration information is recalled. It is a figure which shows another example of the payment decision screen.

FIG. 1 is a network configuration diagram of a POS (Point Of Sales) system according to an embodiment of the present invention. The POS system 1 shown in FIG. 1 includes three first POS terminals 20-1, a second POS terminal 20-2, a third POS terminal 20-3, and a store controller (store computer, management device) 10, each of which is a LAN 11. It is connected so that it can communicate via. Hereinafter, when the first POS terminal 20-1, the second POS terminal 20-2, and the third POS terminal 20-3 are not particularly distinguished, they are collectively referred to as the POS terminal 20.

FIG. 2 is a diagram showing an installation example of a POS terminal. FIG. 2A is a perspective view of the POS terminal 20 and the like as viewed from the customer side. FIG. 2B is a perspective view of the POS terminal 20 and the like as viewed from the clerk side. As shown in FIG. 2A, a counter is placed on the right side of the POS terminal 20 when viewed from the customer side.

FIG. 3 is a diagram showing an example of the appearance of the POS terminal. FIG. 3A is a perspective view of the POS terminal 20 as viewed from the customer side. FIG. 3B is a perspective view of the POS terminal 20 as viewed from the clerk side. FIG. 4 is a diagram showing a configuration example of the POS terminal 20. In FIGS. 3 and 4, the same parts are designated by the same reference numerals.

Hereinafter, a configuration example of the POS terminal 20 shown in FIG. 4 will be described with reference to FIG. The POS terminal 20 includes a CPU 201, a ROM 202, a RAM 203, a hard disk 204, a customer side display unit 205, a customer side scanner unit 206, a card payment unit 208, a change machine 209, a clerk side display unit 210, and the like. It includes a key operation unit 211, a clerk side scanner unit 212, a printing unit 213, an audio output unit 214, and a communication unit 215. These can communicate with each other via the bus.

The CPU 201 is a central processing unit, and controls the operation of the POS terminal 20 by reading and executing a program stored in the ROM 202.
The ROM 202 is a read-only memory, and stores various information used by the CPU 201 including a program.

The RAM 203 is a read / write memory and stores various information. For example, the RAM 203 contains information acquired from the outside (for example, a product master acquired from the store controller 10) and information generated in the process (for example, registration information generated in the registration process, settlement information generated in the settlement process, etc.). Remember. In the following description, either one or both of the registration information and the settlement information may be referred to as transaction information.

The hard disk 204 stores various information. The hard disk 204 may store, for example, a program or the like executed by the CPU 201 instead of the ROM 202. Further, instead of the RAM 203, information acquired from the outside or information generated in the process may be stored.

The customer side display unit 205 is a touch display for the customer, displays various information to the customer, and receives various inputs from the customer.
The customer side scanner unit 206 is a customer scanner unit, and for example, optically reads a barcode (product code, etc.) attached to a product.

The customer side scanner unit 206 is used when the customer registers the product, but the customer may register the product by another method. For example, when a product preset button or the like is displayed on the customer side display unit 205, the customer can operate (press) the preset button to register the product.

The card payment unit 208 is a payment mechanism using various cards (credit card, debit card, transportation card, etc.). The card payment unit 208 of the present embodiment includes a card recognition unit (reading unit), a display unit, and an operation unit, but at least it may be provided with a card recognition unit. The card recognition unit identifies the card by reading magnetic data or an IC. When making a payment with a credit card or debit card, it is necessary to enter a PIN or the like. Therefore, the card recognition unit may be provided with a "numeric keypad for PIN input".

The change machine 209 (cash settlement unit) is a cash settlement mechanism, has a bill / coin slot and a bill / coin outlet, calculates the amount to be inserted into the slot, and determines the amount to be inserted and the purchase amount. The difference amount of change is calculated, and the change is discharged from the discharge port. Further, it may be provided with a reject discharge port for discharging indistinguishable coins such as defective coins.

The clerk side display unit 210 is a touch display for the clerk, displays various information to the clerk, and receives various inputs from the clerk.
The key operation unit 211 is composed of various keys (buttons) and receives various inputs from a clerk.
The clerk side scanner unit 212 is a scanner unit for clerk, and for example, the bar code (product code, etc.) attached to the product, the clerk code attached to the name tag of the clerk, the bar code of the gift certificate, etc. are optically displayed. Read to.

The scanner unit 212 on the clerk side is used when the clerk registers the product, but the clerk may register the product by another method. For example, when a key corresponding to a product (for example, a key corresponding to a sports newspaper) is arranged in the key operation unit 211, the clerk may operate (press) the key to register the product. it can. Further, when the preset key corresponding to the product is displayed on the display unit 210 on the clerk side, the clerk can operate the preset key to register the product.

The printing unit 213 is a printing unit that discharges media, and prints and issues various media such as receipts and receipts, for example. The printing unit 213 shares the printing unit on the clerk side and the printing unit on the customer side by one unit. For example, the printing unit 213 is provided so as to be rotatable so as to be oriented from the store clerk side to the customer side and from the customer side to the store clerk side (direction of the medium issuing port). The orientation of the printing unit 213 may be changed manually, or may be automatically changed (mechanically controlled, etc.) according to, for example, the transition of the operation mode. Further, the orientation of the printing portion or the correctness of the orientation of the printing portion may be detected by a sensor or the like.
For example, FIG. 3 (A) shows an example in which the orientation of the printing unit 213 (direction of the medium issuing port) is facing the clerk side, and FIG. 3 (B) shows an example in which the orientation of the printing unit 213 (direction of the medium issuing port) is. An example of facing the customer side is shown. In the present embodiment, one printing unit 213 is used to share the printing unit on the clerk side and the printing unit on the customer side, but the present invention is not limited to this, and the printing unit on the clerk side and the printing unit are not limited to this. Two printing units on the customer side may be provided as separate printing units.

The audio output unit 214 outputs audio. For example, the voice output unit 214 outputs voice guidance and the like.
The communication unit 215 transmits / receives information to / from another device (another POS terminal 20, a store controller 10).

(Overview of each operation mode)
Subsequently, the operation mode of the POS terminal 20 will be described. The POS terminal 20 has a plurality of operation modes. Specifically, the POS terminal 20 has four types of operation modes (normal mode, full self mode, and semi-self mode). The operation modes described below are operation modes during normal business operations (operation modes related to product registration processing and accounting processing), such as totaling modes for totaling and inquiring sales and sales, and sales staff and maintenance staff. It does not include the maintenance mode for setting work and maintenance work, and the training mode for newcomers to train.

5 to 8 are diagrams for explaining the outline of the operation mode of the POS terminal. FIG. 5 is a diagram illustrating an outline of the normal mode. FIG. 5A is a schematic diagram showing the flow of processing (product registration processing, accounting processing) in the normal mode and the operation of people (clerks, customers), and FIG. 5B is a schematic diagram of the POS terminal 20 in the normal mode. It is a flowchart which showed the basic flow of operation.
FIG. 6 is a diagram illustrating an outline of the full self mode. FIG. 6A is a schematic diagram showing the flow of processing (product registration processing, accounting processing) in the full self mode and the operation of a person (customer), and FIG. 6B is a schematic diagram of the POS terminal 20 in the full self mode. It is a flowchart which showed the basic flow of operation.
FIG. 7 (A) is a schematic diagram showing the flow of processing (product registration processing, accounting processing) in the semi-self mode and the operation of a person (customer), and FIGS. 7 (B) and 7 (C) are in the semi-self mode. It is a flowchart which showed the basic flow of operation of a POS terminal 20.

In the following description, as a different aspect from the above-mentioned classification of the three operation modes, the mode in which the POS terminal 20 executes the product registration process is the registration mode, and the mode in which the settlement process is executed is the accounting mode (or settlement). Mode) may be referred to.

(Normal mode)
As shown in FIG. 5A, the normal mode is an operation mode in which the clerk side executes the registration process and the customer side executes the settlement process. That is, as shown in FIG. 5B, in the normal mode, the clerk side is in the registration mode and the customer side is in the accounting mode. That is, the POS terminal 20 operates as a registration accounting mode when viewed throughout the registration process to the settlement process.

In the normal mode, the clerk registers the customer's purchased product on the clerk side (the clerk side scanner unit 212, the clerk side display unit 210, the key operation unit 211). That is, the POS terminal 20 executes the registration process of the purchased product by the operation of the clerk (operation of the clerk side scanner unit 212, the clerk side display unit 210, the key operation unit 211, etc.) (upper part of FIG. 5A). ..

When the registration process by the clerk is completed, the customer confirms the total amount of the purchased products on the clerk side display unit 210, inserts money into the change machine 209, or operates the card settlement unit 208 to settle the payment (FIG. 5). Lower part of (A)). That is, the POS terminal 20 executes the settlement process by the operation of the customer (inserting money into the change machine 209, operating the card settlement unit 208) (lower part of FIG. 5A).

That is, in the normal mode, as shown in FIG. 5B, the product is initially scanned by the clerk side scanner unit 212 (step S10: YES) and the product is registered (step S11). After pressing the subtotal key (for example, the subtotal key displayed on the clerk side display unit 210 or the subtotal key arranged on the key operation unit 211) (step S30: YES), on the customer side, for example, the change machine 209. Settlement is performed by (step S50), and the process is completed.

The customer may wait until the registration process by the clerk is completed (until the total amount is fixed), but may insert money into the change machine 209 before the registration process is completed. That is, the POS terminal 20 can accept payment during the registration process (upper part of FIG. 5A).

In addition, the clerk may wait until the customer's payment is completed (until the customer picks up the change or receipt), but may register the next customer's purchased product. That is, the POS terminal 20 can register the purchased product of the next customer during the settlement process (lower part of FIG. 5A). In addition, the clerk may be absent during the payment by the customer (lower part of FIG. 5A). That is, the reception of the customer may be completed during the settlement of the customer.

In addition, the POS terminal 20 controls the payout of change / fishing tag by the change machine 209 in order to prevent forgetting to take the change when there is change, and a sensor or the like that the customer has removed the change / fishing tag. After recognizing with, the printing unit 213 controls the issuance of the receipt. The same applies to other operation modes. As mentioned above, in the normal mode (the same applies to the double scan mode), there may or may not be a clerk in front of the customer who receives the change, but when there is a clerk, the above-mentioned control is not always performed. (That is, the change / fishing bill may be paid out and the receipt may be issued at the same time, or the receipt may be issued first). Further, the timing of paying out change / fishing bills and issuing receipts may be controlled according to the current operation mode and the presence / absence of a clerk (for example, the presence / absence of a clerk is recognized by a sensor).

(Full self mode)
As shown in FIG. 6A, the full self mode is an operation mode in which the customer side executes the registration process and the customer side executes the settlement process. That is, as shown in FIG. 6B, in the case of the full self mode, the customer side is in both the registration mode and the accounting mode. That is, the POS terminal 20 operates as a registration accounting mode when viewed throughout the registration process to the settlement process.

In the full self mode, the customer registers the purchased product on the customer side (customer side scanner unit 206, customer side display unit 205). That is, the POS terminal 20 executes the registration process of the purchased product by the customer's operation (scanning by the customer-side scanner unit 206, touching the customer-side display unit 205) (upper part of FIG. 6A).

When the registration process is completed, the customer confirms the total amount of the purchased products on the customer side display unit 205, inserts money into the change machine 209, or operates the card settlement unit 208 to settle the payment (FIG. 6 (A). ) Lower). That is, the POS terminal 20 executes the settlement process by the operation of the customer (inserting money into the change machine 209, operating the card settlement unit 208) (lower part of FIG. 6A).

That is, in the full self mode, as shown in FIG. 6B, the product is scanned or the like by, for example, the customer side scanner unit 206 (step S20: YES) on the customer side, and the product is registered (step S21). After pressing the registration completion key (for example, the registration completion key displayed on the customer side display unit 205) (step S40: YES), payment is performed on the customer side by, for example, the change machine 209 (step S50), and processing is performed. Is completed.

In the full self mode, as described above, the customer side executes both the registration process and the settlement process, but the clerk side does not mean that nothing can be done. That is, the POS terminal 20 can scan the clerk code with the clerk side scanner unit 212 even when the POS terminal 20 is operating in the full self mode. Further, the POS terminal 20 can display various information on the clerk side display unit 210 even when the POS terminal 20 is operating in the full self mode.

(Semi-self mode)
The semi-self mode is an operation mode by two or more POS terminals 20, and as shown in FIG. 7 (A), a clerk of at least one POS terminal 20 (the first POS terminal 20-1 in the example of FIG. 7). The registration process is executed on the side, and the other POS terminal 20 (one of the second POS terminal 20-2 and the third POS terminal 20-3 in the example of FIG. 7) receives the registration information and registers. This is an operation mode in which the settlement process is executed on the customer side of the POS terminal 20 that has received the information. That is, in the semi-self mode, one or more (in the example of FIG. 7, one of the first POS terminals 20-1 as shown in FIG. 7B) is in the registration-only mode, and one or more of the other (FIG. 7). In this example, as shown in FIG. 7C, the second POS terminal 20-2 and the third POS terminal 20-3) are in the accounting-only mode.

In the semi-self mode, the clerk registers the customer's purchased product on the clerk side (the clerk side scanner unit 212, the clerk side display unit 210, the key operation unit 211) on the POS terminal 20 in the registration-only mode. That is, the POS terminal 20 executes the registration process of the purchased product by the operation of the clerk (operation of the clerk side scanner unit 212, the clerk side display unit 210, the key operation unit 211, etc.) (upper part of FIG. 7A). ..

When the registration process by the clerk is completed, the customer moves to the POS terminal 20 in the accounting-only mode, confirms the total amount of the purchased products on the clerk side display unit 210, inserts money into the change machine 209, or makes a card payment. The payment is made by operating the unit 208 (lower part of FIG. 7A). That is, the POS terminal 20 executes the settlement process by the operation of the customer (inserting money into the change machine 209, operating the card settlement unit 208) (lower part of FIG. 7A).

When the registration process is completed on the registration-only mode POS terminal 20 (first POS terminal 20-1 in the example of FIG. 7), the customer changes from the registration-only mode POS terminal 20 to the accounting-only mode POS terminal 20 (FIG. 7). In the example, it moves to the second POS terminal 20-2), but the information necessary for the settlement process (registration information generated in the first POS terminal 20-1 in the registration-only mode, etc.) is stored in the destination POS terminal 20. Be supplied.

The destination POS terminal 20 (the POS terminal 20 that executes the settlement process among the POS terminals 20 in the accounting-only mode) may be specified in the registration-only mode POS terminal 20. Alternatively, the POS terminal 20 in the registration-only mode issues a medium (a medium on which a barcode or the like for acquiring information necessary for settlement processing is printed) and reads the medium. The destination POS terminal 20 may be used.

That is, in the semi-self mode, the product is first registered on the clerk side of the POS terminal 20 (first POS terminal 20-1) in the registration-only mode. For example, as shown in FIG. 7B, the product is registered (step S11) by scanning the scanner unit 212 on the clerk side (step S10: YES). After pressing the subtotal key (for example, the subtotal key displayed on the clerk side display unit 210 or the subtotal key arranged on the key operation unit 211) (step S30: YES), for example, the POS terminal 20 in the accounting-only mode (for example, When either the second POS terminal 20-2 or the third POS terminal 20-3) is specified (step S31: YES), registration information is transmitted to the designated POS terminal 20 (step S32), and the registration-only mode The process at the POS terminal 20 is completed.

Subsequently, as shown in FIG. 7C, after receiving the registration information (step S49: YES), the POS terminal 20 in the accounting-only mode (that is, the POS terminal 20 designated by the POS terminal 20 in the registration-only mode). Is settled on the customer side, for example, by the change machine 209 (step S50), and the processing at the POS terminal 20 in the accounting-only mode is completed.

After transmitting the registration information, the clerk can register the purchased product of the next customer (lower part of FIG. 7A). In addition, the clerk may be absent after sending the registration information (lower part of FIG. 7A). Further, the registration-only mode may not be provided. That is, even in the normal mode, it is sufficient that the registration information can always be specified to the other POS terminal 20 as in the registration-only mode. In the normal mode, it is not necessary to intentionally disable the transmission function. In this case, in the normal mode, in addition to the process of executing the registration process on the clerk side as described above and executing the settlement process on the customer side of the own terminal using the registration information generated in the registration process, in addition to the process. The clerk executes the registration process and transmits the registration information generated in the registration process to another terminal (another terminal capable of executing the settlement process, for example, another POS terminal 20) (to another terminal via LAN 11). A code (bar code, two-dimensional) is used to directly transmit or transmit to another terminal via the store controller 10 or a monitoring terminal (not shown), and the registration information generated in the registration process is the same below. It is also possible to execute the process of converting it into a code, etc., printing it on a medium, and issuing it as a bill. That is, the POS terminal 20 in the normal mode has a function of registering a product in the own terminal and making a payment at the own terminal, and a function of registering a product in the own terminal and making a payment in another terminal. Further, the POS terminal 20 in the normal mode has a function of registering a product on its own terminal and making a payment on another terminal, like the POS terminal 20 in the semi-self mode (registration-only mode), but the POS terminal 20 in the full self mode. (The same applies to the POS terminal 20 in the normal mode), like the POS terminal 20 in the semi-self mode (accounting-only mode), may have a function of settling the products registered in other terminals. That is, the full self mode POS terminal 20 and the normal mode POS terminal 20 receive registration information from other terminals (semi-self mode (registration-only mode) POS terminal 20, normal mode POS terminal 20, etc.) (or You may read the accounting ticket) and execute the settlement process.

(Notification of operation mode)
The POS terminal 20 notifies the current operation mode. For example, the current operation mode may be displayed on the clerk side display unit 210. Specifically, a screen having an operation mode display field may be displayed on the clerk side display unit 210, and the current operation mode may be displayed in the operation mode display field on the screen. Further, a screen on which an image corresponding to each operation mode (for example, a button-like image) is arranged is displayed on the clerk side display unit 210, and an image corresponding to the current operation mode on the screen is displayed as the current operation mode. It may be displayed in a display mode different from the uncorresponding image (for example, a display mode that stands out from the display mode of other images). The customer side display unit 205 may also display the operation mode in the same manner.

Further, the POS terminal 20 may notify the information according to the current operation mode. For example, the customer side display unit 205 may display a message according to the current operation mode. Specifically, when the current operation mode is the full self mode, for example, when waiting, the customer himself / herself registers the product (message such as "Please scan the customer"). It may be displayed on the customer side display unit 205 (for example, scroll display in large characters).

(Recall registration information in semi-self mode)
In the semi-self mode, when the registration process is performed by the POS terminal 20, for example, the first POS terminal 20-1, and the settlement process is performed by the designated POS terminal 20, for example, the second POS terminal 20-2, the first POS terminal 20 Registration information is transmitted from -1 to the second POS terminal 20-2. In the semi-self mode, the registration information transmitted from the first POS terminal 20-1 to the second POS terminal 20-2 can be recalled to the first POS terminal 20-1. Recalling the registration information means that after the registration information is transmitted to the POS terminal (second POS terminal 20-2), the settlement process to be executed by the POS terminal (second POS terminal 20-2) based on the registration information is suspended or settled. It is to cancel and return the transmitted registration information to the POS terminal (first POS terminal 20-1). The recall generally corresponds to the case of canceling the product registered by the POS terminal (first POS terminal 20-1), the case of additionally registering the product for additional purchase, or the case of correcting the registration information or the like. Is done. Specific examples of correction of registration information include addition of products, correction of quantity, discount operation by deletion and privilege, input of member identification information, and the like.

Recalling registration information is, for example, when the customer notices that he / she has forgotten his / her wallet in a car or the like after performing the registration process, and then returns to pick up the wallet or searches for a family member due to lack of money. It is also done for such things. After the recall operation, the second POS terminal 20-2 is capable of performing other operations. In addition, the operation may be put on hold, and the corrected registration information may be received again to perform the settlement process. In the first POS terminal 20-1, the recalled registration information can be put on hold and the product registration of another customer can be performed.

(Display of the clerk side display unit 210 on the first POS terminal 20-1)
Hereinafter, the display of the clerk side display unit 210 on the POS terminal 20 (first POS terminal 20-1) when the registration information is transmitted from the product registration and the transmitted registration information is recalled will be described with reference to FIGS. 8 and 9. To do. 8 and 9 are display examples of the clerk side display unit in the first POS terminal 20-1. In the description of FIGS. 8 and 9, it is assumed that the first POS terminal 20-1 is a semi-self mode registration-only mode, and the second POS terminal 20-2 is a semi-self mode accounting-only mode. Further, it is assumed that the third POS terminal 20-3 is in the full self mode. Further, it is assumed that the registration process is performed at the first POS terminal 20-1 and the settlement process is performed at the second POS terminal 20-2.

Further, in the present embodiment, the POS terminal 20 issues a medium (hereinafter, referred to as “privilege medium”) indicating the privilege to the customer when the privilege granting condition regarding the transaction is satisfied. In the present embodiment, as a condition for granting benefits related to transactions, a condition that the cumulative amount of the price of the registered product is equal to or more than a predetermined amount is taken as an example. The award medium is a medium that can be used for payment of the price, and may be referred to as a gift certificate, a cash voucher, a gift voucher, a shopping voucher, or the like. In addition, the privilege medium may be a ticket that can be exchanged for a specific product. Further, a plurality of privilege media may be issued in one transaction. Here, the plurality of privilege media may be a plurality of privilege media when the privilege medium is a single sheet of paper, or may be a privilege medium including a plurality of benefits even if it is one sheet. You may. An example of a privilege medium in which one sheet contains a plurality of benefits is a privilege medium in which a sheet of paper is provided with perforations and is used separately from the perforations each time a transaction is made.

In addition, the above-mentioned cumulative amount indicates the cumulative amount of purchase amount of one customer, for example, the total amount of shopping in the past January. The POS terminal 20 identifies a customer by, for example, a membership card or the like, and acquires the cumulative amount by referring to the purchase data of the customer. The predetermined amount is a predetermined amount such as 30,000 yen. In the case of this example, the privilege medium is issued when the total shopping amount of one customer in the past year is 30,000 yen or more.

In the semi-self mode, as an example of issuing a privilege medium, there is a form of issuing after the settlement process is completed, in which the customer needs to call a clerk at the end of the settlement process. There is a problem that the customer is kept waiting by this call, and the clerk recognizes that it is necessary to issue a privilege medium after the call, which takes time and effort for the clerk and the customer. Further, since such time and effort is required, there is a problem that the characteristic of the semi-self mode is impaired and the effect of introducing the semi-self mode is diminished.

In order to solve such a problem, in the present embodiment, the privilege medium is issued in the registration device in which the product is registered by the operation of the clerk. As a result, the store clerk is not called or the customer is not kept waiting, and the effect of introducing the semi-self mode can be fully enjoyed. In addition, when issuing the privilege medium in the registration device, since the settlement is not confirmed, for example, when the registration of the product is canceled, there is a problem, but in this embodiment, the function for having the clerk collect the privilege medium is provided. By providing it, this problem is also solved. In the following description, canceling the registration of a registered product may be expressed simply as canceling the product.

In the transactions shown in FIGS. 8 and 9 described below, since the cumulative amount of the prices of the registered products exceeds the predetermined amount, the POS terminal 20 shall issue the privilege medium. In the present embodiment, a shopping voucher will be described as an example as a privilege medium. Further, in the recall example described below, a mode in which two transactions are performed and the registration information in the first transaction is recalled in the second transaction will be described.

FIG. 8 is a display example on the registration screen displayed on the clerk side display unit 210 of the first POS terminal 20-1. Specifically, FIG. 8 shows the display contents of the registration screen in the scene where two items of goods (asparagus) are registered. The registration screen is displayed, for example, after the store clerk reads the barcode (product code, etc.) attached to the product and the registration process is started.

On the registration screen, a sheet (product registration sheet) showing the product registration contents corresponding to each transaction is displayed. The product registration sheet has tabs (areas) (product registration tabs (areas): an example of a heading area). In FIG. 8, one product registration tab (area) TAB-1 is displayed. On the product registration tab (area) TAB-1, a pattern of an arbitrary animal (here, "cat") is displayed.

In FIG. 8, the image GA01 at the lower left of the product registration sheet with the product registration tab (area) TAB-1 of the “cat” shows the state of the No. 2 cash register (second POS terminal 20-2 in FIG. 1). .. The image GA02 at the lower left of the product registration sheet shows the state of the No. 3 cash register (third POS terminal 20-3 in FIG. 1).

The subtotal button BT10 at the lower right of the product registration sheet is a button for instructing the end of product registration. The clerk operates (touches) the subtotal button BT10 after the product registration is completed. The pause button BT11 is a button for suspending the own terminal (first POS terminal 20-1). The clerk operates the pause button BT11 when he / she leaves his / her terminal (for example, when he / she goes to search for a product or does not use it for a while). Cancel button BT12 is a button for canceling a registered product. The cancel button BT12 can also cancel the product shown in the recalled registration information. The clerk can cancel the registered product by selecting the product to be canceled and operating the cancel button BT12.

FIG. 9 is a display example on the subplanning surface displayed on the clerk side display unit 210 of the first POS terminal 20-1. Specifically, FIG. 9 shows the display contents of the subplanning surface in the scene following the scene of FIG. 8 (the scene after the operation of the subtotal button BT10). Further, as described above, since the cumulative amount of the price of the product registered in the transaction exceeds the predetermined amount, the POS terminal 20-1 issues the privilege medium.

In FIG. 9, the current total button BT20 is a button having the same function as the end (receipt) button BT40 that the customer presses after depositing money in the change fishing ticket machine. When the customer is confused about the operation at the timing of pressing the end (receipt) button BT40, the clerk presses the current total button BT20 on behalf of the customer, which is the same as when the end (receipt) button BT40 is operated. For example, change is paid out from a change fishing ticket machine or a receipt is issued.

The first cash register button BT21 is a button for designating a No. 2 cash register (second POS terminal 20-2 in FIG. 1). The clerk operates the first cash register button BT21 when designating the second POS terminal 20-2 as the terminal for executing the settlement process. The display of "(payment)" shown on the first cash register button BT21 indicates that the operation mode of the terminal (second POS terminal 20-2) corresponding to the first cash register button BT21 is the semi-self mode settlement mode. It is a representation.

Further, in FIG. 9, "A shopping voucher will be issued" is displayed in a pop-up. The pop-up display P0 is a screen for notifying the clerk that a cash voucher will be issued. When the operation of the first cash register button BT21 is accepted, the first POS terminal 20-1 issues a shopping ticket by the clerk side printing unit 213 and sends the registration information to the No. 2 cash register (second POS terminal 20-2). Send.

The pop-up display P0 is displayed on the clerk side display unit 210 to notify the clerk that the cash voucher will be issued, but is displayed on the customer side display unit 205 to notify the customer that the cash voucher will be issued. May also display the pop-up display P0. This makes it easier for customers to recognize that they will receive a shopping voucher from a clerk without going to the checkout device immediately.

The timing of issuing the shopping voucher is not limited to the timing when the operation of the first cash register button BT21 is accepted or the timing when the registration information is transmitted. The timing of issuing the shopping voucher may be, for example, when there is a subtotal operation, when the subtotal is operated, or when the checkout device receives the registration information. Further, during the product registration, the timing when the total amount of the registered products exceeds the predetermined amount or the timing when the predetermined product is registered may be the timing of issuing the accounting ticket.

FIG. 10 is a diagram showing an example of a shopping ticket. The privilege with the shopping voucher shown in FIG. 10 is a privilege that allows shopping for 500 yen. It is shown that this shopping voucher can be used within the expiration date for the next and subsequent transactions, and that no change will be made. In addition, a two-dimensional code is printed on the shopping voucher. This two-dimensional code is read by the POS terminal 20 when the shopping voucher is used and is applied to the price. The shopping voucher is handed to the customer by the clerk. In addition, the clerk may hand the shopping voucher to the customer after stamping the designated column of the shopping voucher. The customer who receives the shopping voucher goes to the second POS terminal 20-2 to make a payment.

The second cash register button BT22 is a button for designating the No. 3 cash register (third POS terminal 20-3 in FIG. 1). The clerk operates the second cash register button BT22 when designating the third POS terminal 20-3 as the terminal for executing the settlement process. The "(full)" indicated on the second cash register button BT22 indicates that the operation mode of the terminal (third POS terminal 20-3) corresponding to the second cash register button BT22 is the full self mode. is there. Further, the broken line of the second cash register button BT22 indicates that the operation of the button (second cash register button BT22) is displayed in a display mode (for example, gray down) indicating that the operation is not effective.

In the example shown in FIG. 9, the operation of the second cash register button BT22 is not valid, but if the operation of the second cash register button BT22 is valid and the operation of the second cash register button BT22 is accepted, the first POS Terminal 20-1 transmits registration information to the No. 3 cash register (third POS terminal 20-3). By operating the first cash register button BT21 and transmitting the registration information to the second POS terminal 20-2, the registration process of one transaction in the first POS terminal 20-1 is completed.

Further, since the send button is always displayed during product registration and displays the status of other devices, the selection of the device for performing the settlement process can be flexibly specified according to the situation. In FIG. 9, the display positions of the first register button BT21 and the second register button BT22 are changed from the display positions of the image GA01 and the image GA02, but the images GA01 and the image GA02 are displayed without changing the display positions. The first cash register button BT21 and the second cash register button BT22 may be displayed at the positions, respectively.

Further, the checkout ticket button BT25 shown in FIG. 9 is a button for causing the printing unit 113 to issue a checkout ticket. The clerk operates the checkout button BT25 when the POS terminal 20 that has read the checkout is to execute the settlement process. By operating the checkout ticket button BT25, the registration process of one transaction on the first POS terminal 20-1 is completed.

The information required to execute the settlement process is coded and printed on the checkout ticket. For example, the registration information itself used for the settlement process may be converted into a QR code (registered trademark) and printed on the accounting ticket, or information for specifying the registration information used for the settlement process (for example, transaction). Identification information, etc.) may be bar-coded and printed.

In the embodiment in which the accounting ticket printed with the QR code is issued, the POS terminal 20 (second POS terminal 20-2 or third POS terminal 20-3) that has read the accounting ticket (QR code) is, for example, The settlement process is executed using the registration information obtained from the QR code.

Further, in the embodiment in which the accounting ticket printed with the above bar code is issued, the POS terminal 20 (second POS terminal 20-2 or third POS terminal 20-3) that has read the accounting ticket (bar code) is, for example, A registration information acquisition request including information (transaction identification information, etc.) for identifying the registration information obtained from the barcode is sent to the terminal (1st POS terminal 20-1) that issued the accounting ticket, or the customer. By transmitting the registration information from the terminal that issued the accounting ticket to the terminal that has acquired the registration information (for example, the store controller 30), the registration information is received from the terminal that has sent the registration information acquisition request, and the settlement process is executed. In other words, in the mode of issuing an accounting ticket with the above barcode printed, registration information is acquired from the terminal that issued the accounting ticket (1st POS terminal 20-1) or the terminal that issued the accounting ticket. When the terminal (store controller 30 or the like) receives the registration information acquisition request transmitted from the POS terminal 20 (second POS terminal 20-2 or third POS terminal 20-3) that has read the checkout ticket, the registration information The registration information specified by the acquisition request is transmitted to the transmission source of the registration information acquisition request (registration information request source).

The issued checkout ticket is handed to the customer by the clerk. After that, the customer moves to the POS terminal 20 (first POS terminal 20-1 or second POS terminal 20-2), and the POS terminal 20 (customer side scanner unit 206) reads the code on the accounting ticket. Based on this, the settlement process is executed at the POS terminal 20.

The registration screen button BT26 is a button for returning the screen from the subplan side to the registration screen. The clerk operates the registration screen button BT26, for example, when changing (adding or canceling) the purchased product.

For example, a drawer or a change fishing ticket machine operated by the clerk may be provided on the clerk side, and the clerk may receive cash or the like from the customer to perform the settlement process. In this case, in FIG. 9, the current total button BT20 also serves as a button for instructing the input of the deposit amount, and the current total button BT20 is used when the clerk receives cash or the like from the customer and performs the settlement process. It may be. If the clerk has a drawer, enter the deposit amount and press the current total button BT20 to calculate the change and issue a receipt or receipt. If the clerk has a change fishing ticket machine, when the clerk deposits the cash received from the customer into the change fishing ticket machine, the deposit amount is automatically calculated and the change is paid by pressing the current total button BT20. It will be an operation to put out. Further, as described above, the current total button BT20 is a button to be operated after inputting the deposit amount equal to or more than the total amount, and FIG. 9 shows a scene in which the deposit amount equal to or more than the total amount is input. Absent. Therefore, in FIG. 9, similarly to the second cash register button BT22, the current total button BT20 may be displayed in a display mode indicating that the operation is not effective.

In this way, when the registration process of the first transaction is completed, the registration process of the next one transaction can be performed. The second transaction will be described below. FIG. 11 is a display example on the registration screen displayed on the clerk side display unit 210 of the first POS terminal 20-1 at the time of the second transaction. Specifically, FIG. 11 shows the display contents of the registration screen in the scene where two items of products (carrots) are registered. The registration screen is displayed, for example, after the store clerk reads the barcode (product code, etc.) attached to the product and the registration process is started.

The registration screen has a structure in which sheets (product registration sheets) indicating the corresponding product registration contents are stacked for each transaction when a plurality of transactions are performed. For example, in FIG. 11, a state in which two product registration sheets are stacked is displayed. Designs of arbitrary animals (here, "cat" and "cow") are displayed on the product registration tabs (areas) TAB-1 and TAB-2. When multiple product registration tabs are displayed, the product registration tab corresponding to the transaction subject to current registration is displayed large, and the other tabs are displayed small. In the example shown in FIG. 11, since the transaction of the product registration tab (area) TAB-2 is the registration target, the product registration tab (area) TAB-2 is displayed in a large size, and the product registration tab (area) that is not the registration target is displayed. TAB-1 is displayed small.

In addition, the product registration tab (area) TAB-1, which is not a registration target, shows the status of the corresponding transaction. In FIG. 11, "No2 cash register" is displayed on the product registration tab (area) TAB-1, and the transaction corresponding to the product registration tab (area) TAB-1 is processed (settlement processing) at the No. 2 cash register. It shows that.

The product registration tab (area) is additionally displayed one by one for each increase in the transaction, and the product registration tab (area) is deleted each time the transaction is completed. In addition, instead of the symbol of an arbitrary animal, a registration order number such as "1", "2", "3" may be displayed. The registration order number indicates, for example, the order in which product registration is started.

Image GA01 and image GA02 are displayed at the lower left of the product registration sheet with the product registration tab (area) TAB-2 of "cow", and the subtotal button BT10, pause button BT11, and the rest button BT11 are displayed at the lower right of the product registration sheet. And the cancel button BT12 is displayed. These indications are common to all product registration sheets.

When a plurality of product registration tabs (areas) are displayed, the recall button BT27 is displayed on the left side of the subtotal button BT10. The recall button BT27 is a button for recalling the registration information transmitted to another POS terminal (second POS terminal 20-2 or third POS terminal 20-3). The clerk operates (touches) the recall button BT27 when recalling the registration information transmitted to another POS terminal 20 (for example, the second POS terminal 20-2).

The settlement screen is displayed on the second POS terminal 20-2 to which the registration information has been transmitted. FIG. 12 is a display example of the settlement screen displayed on the customer side display unit 205 of the POS terminal 20-2 in the semi-self mode. FIG. 12 describes a screen relating to a series of settlements when there is no recall. FIG. 12A is a settlement screen (payment method selection screen) displayed when the settlement process is started. On the illustrated payment method selection screen, the total payment amount (240 yen in this case), payment method options, and the like are displayed. As payment method options, cash, credit, electronic money, etc. are displayed as selectable operation buttons.

FIG. 12B is a settlement screen (payment screen) displayed when starting payment by cash. For example, the POS terminal 20 displays a deposit screen as shown in FIG. 12 (B) when cash is selected on the payment method selection screen (see FIG. 12 (A)). On the illustrated deposit screen, an image showing guidance on where to deposit money is displayed on the left side of the screen, and the payment amount (here, 383 yen), the amount deposited (deposit amount), etc. are displayed on the right side of the screen. Will be done. FIG. 12C is a settlement screen (payment determination screen) displayed when determining the deposit amount.

The POS terminal 20 displays a payment determination screen as shown in FIG. 12 (C) when cash (deposit) equal to or greater than the payment amount (purchase amount) is inserted. On the illustrated deposit decision screen, the payment amount (here, 383 yen), the amount put in (deposit amount, here, 400 yen), change (here, 17 yen), etc. are displayed on the right side of the screen. On the left side of the screen, guidance for determining the deposit amount (here, "If you like, please press the end button") is displayed. The end button BT40 is a button operated by the customer when determining the deposit amount. When the customer operates the end button BT40, the POS terminal 20 executes the settlement process based on the payment amount (here, 383 yen) and the deposit amount (here, 400 yen).

FIG. 12D is a settlement screen (change screen) displayed when the change is released. For example, the POS terminal 20 displays a change screen as shown in FIG. 12 (D) when the end (receipt) button BT40 is operated on the deposit determination screen (FIG. 12 (C)). On the illustrated change screen, an image prompting the receipt of change is displayed on the left side of the screen, and the payment amount (here, 383 yen) and the amount put in (deposit amount, here, 400) continue on the right side of the screen. Yen), change (here, 17 yen), etc. are displayed.

FIG. 12E is a settlement screen (receipt screen) displayed when the change is removed. For example, the POS terminal 20 displays a receipt screen as shown in FIG. 12 (E) when change is removed from the outlet of the change machine 209. The POS terminal 20 may install a sensor such as a photo sensor in the vicinity of the outlet, and when the sensor recognizes an object (assuming a customer's hand), it may be determined that the change has been removed. Further, it may have a function of preventing forgetting to take the change by printing a receipt or a receipt after detecting that the change has been removed.

FIG. 12F is a pause screen displayed when the POS terminal 20 is in a hibernate state. That is, the POS terminal 20 is in the hibernate mode (hibernate state), but when it is in the hibernate mode, it displays a hibernate screen as shown in FIG. 12 (F).

The POS terminal 20 displays the registration start screen (FIG. 11 (A)) after the receipt screen (FIG. 12 (E)) is displayed. For example, the POS terminal 20 displays the registration start screen after the receipt is removed from the issuing port of the printing unit 213. The POS terminal 20 may be provided with a sensor capable of recognizing that the receipt has been removed from the issuing port.

If the input amount and the deposit amount are equal and no change is generated, the change screen (FIG. 12 (D)) is not displayed, and the deposit screen (FIG. 12 (C)) is displayed on the receipt screen (FIG. 12 (E)). )) May be transitioned.

As described above, in the semi-self mode, when the customer performs the settlement, the POS terminal 20 causes the customer side display unit 205 to display the settlement screen or the like shown in FIG. 12 according to the progress and the situation of the operation. Further, the POS terminal 20 causes the clerk side display unit 210 to display the same display content as the display content displayed on the customer side display unit 205. For example, the POS terminal 20 causes the clerk side display unit 210 to display the same screen as the screen of the customer side display unit 205 (so-called mirror display, mirroring display). It should be noted that displaying the same display contents is not limited to displaying exactly the same screen, but also includes that some display contents and layouts are different. For example, even if at least a part of other display contents is different, the same display contents may be included in the display.

In the semi-self mode, the images shown in FIG. 12 are sequentially displayed on the customer side display unit 205, and the customer performs the settlement process according to the procedure displayed on the customer side display unit 205. While the settlement process is being performed, before the end (receipt) button BT40 shown in FIG. 12C is operated (pressed), the recall button BT27 shown in FIG. 11 displayed on the clerk side display unit 210 is displayed. By operating (pressing), the registration information transmitted to the second POS terminal 20-2 is recalled to the first POS terminal 20-1.

When the product registration sheet of the product registration tab (area) TAB-1 shown in FIG. 13 is displayed, the registration screen for the transaction of the product registration tab (area) TAB-1 is displayed. On this screen, you can cancel the registered product or register it additionally for additional purchase. At this point, there is no change in the registered products, so it is not necessary to collect the shopping voucher. However, since there is a possibility of collection due to cancellation of the product, the first POS terminal 20-1 issues a "shopping voucher." The pop-up screen P1 saying "It's done" is displayed. As a result, the clerk can recognize that the shopping voucher may be collected, so that the collection work in the case of collection can be smoothly performed.

As described above, when a plurality of privilege media are issued in one transaction, all or a part of them may be recoverable. For example, if a coupon of 10 yen is issued in units of 1000 yen, two coupons will be issued if the purchase amount is 2000 yen or more and less than 3000 yen, but the purchase amount will be 1000 yen or more and less than 2000 yen due to the cancellation of the product. If so, collect only one. If the purchase price is less than 1000 yen due to further cancellation of the product, all two will be collected.

FIG. 14 is a diagram showing a subplanning surface after the product has been canceled. It is assumed that the accumulated amount is less than the predetermined amount due to the operation of the cancel button BT12 and the cancellation of the product. When the accumulated amount becomes less than the predetermined amount in this way, the first POS terminal 20-1 notifies that the shopping voucher will be collected. Specifically, as shown in FIG. 14, a pop-up screen P2 stating "Please collect the shopping voucher" is displayed. As a result, the clerk can collect the shopping voucher, so that the shopping voucher can be issued even in the semi-self mode in which the customer pays by himself / herself.

Next, a processing example when the issued privilege medium is used will be described. The issued privilege medium can be registered when the product registration is completed and the subplanning surface is displayed. Therefore, the clerk causes the POS terminal 20 to read the two-dimensional code printed on the privilege medium handed over by the customer during the subplanning surface display.

FIG. 15 is a diagram showing an example of a subplanning surface in which two gift certificates are registered as privilege media. A registered gift certificate column 300 is displayed on this subplanning surface. The registered gift certificates are a 100-yen ticket that can be used for 100 yen and a 150-yen vegetable ticket that can be used for 150 yen. Since the amount that can be applied to the price with these two gift certificates is 250 yen, 250 yen is applied to the price of 505 yen, and the total amount that the customer should pay is 255 yen. The first POS terminal 20-1 transmits registration information indicating 255 yen as the amount to be paid by the customer to, for example, the second POS terminal 20-2. The customer pays 255 yen at the second POS terminal 20-2 to complete the settlement.

In this way, when the amount available by the award medium is smaller than the price, registration information indicating the difference between the price and the available amount is transmitted, but when the amount available by the award medium is greater than or equal to the price, the price is settled. Is performed at the first POS terminal 20-1. For example, when the price is 980 yen and the available amount is 1000 yen, the payment is settled on the first POS terminal 20-1 without transmitting the registration information to the second POS terminal 20-2.

Next, the process from the registration of the above-mentioned product to the issuance of the privilege medium and the process after recall will be described using a flowchart. FIG. 16 is a flowchart showing a process from the registration of the product to the issuance of the privilege medium. Before the start of the flowchart shown in FIG. 16, it is assumed that the cumulative amount of customers at the present time (hereinafter, also referred to as “cumulative amount before transaction start”) has been acquired.

On the registration screen, the CPU 201 determines whether or not the product is scanned by the clerk-side scanner unit 212 or the product is selected by the preset button (or preset key) (step S101). In step S101, if the CPU 201 determines that the product has been scanned (or selected), the CPU 201 proceeds to step S102. Then, the CPU 201 registers the scanned (or selected) product (step S102).

If the CPU 201 determines in step S101 that the product has not been scanned (or selected), the CPU 201 proceeds to step S103. Next, the CPU 201 determines whether or not the subtotal button BT10 has been operated (step S103). In step S103, when the CPU 201 determines that the subtotal button BT10 is not operated, the CPU 201 returns to step S101. In step S103, when the CPU 201 determines that the subtotal button BT10 has been operated, the accumulated amount (the sum of the accumulated amount before the start of the transaction and the price in this transaction (excluding the amount allocated in the privilege medium)) It is determined whether or not the amount is equal to or greater than the predetermined amount (step S104).

When the accumulated amount is equal to or greater than the predetermined amount (step S104: YES), the CPU 201 generates a subplanning surface (with issuance) (step S105). The subplanning surface (with issuance) is a subplanning surface on which the pop-up display P0 shown in FIG. 9 is displayed. If the accumulated amount is not equal to or greater than the predetermined amount (step S104: NO), the CPU 201 generates a subplanning surface (normal) (step S106). The subplanning surface (normal) is a subplanning surface excluding the pop-up display P0 shown in FIG.

Next, the CPU 201 displays the subplanned surface generated in step S105 or 106 (step S107). The CPU 201 determines whether or not the registration screen button BT26 has been operated (step S108). In step S108, when the CPU 201 determines that the registration screen button BT26 has been operated, the CPU 201 returns to step S101. In step S108, when the CPU 201 determines that the registration screen button BT26 has not been operated, it determines whether or not the privilege medium has been registered (step S109).

If the CPU 201 determines in step S109 that the privilege medium is not registered (step S109: NO), the CPU 201 proceeds to step S111. In step S109, when it is determined that the privilege medium has been registered (step S109: YES), the CPU 201 generates the privilege medium information described above (step S110). This privilege medium information is information for applying the privilege to the transaction (for example, information indicating the available amount). Next, the CPU 201 determines whether the price in this transaction is larger than the available amount (step S111). This available amount is 0 yen when the privilege medium is not registered.

When the price in this transaction is larger than the available amount (step S111: YES), the CPU 201 determines whether or not the settlement device has been designated, for example, by operating the first cash register button BT21 (step S112). When the CPU 201 determines that the settlement device has been designated (step S112: YES), the CPU 201 generates registration information and transmits the registration information to the designated settlement device (step S112). When the privilege media information is generated, the privilege media information is included in the registration information and transmitted. Next, the CPU 201 displays a transmission confirmation screen (not shown) (step S114). This transmission confirmation screen is a screen indicating that the registration information has been transmitted to the designated settlement device.

In step S111, if the price in this transaction is not greater than the available amount (step S111: NO), the CPU 201 determines whether or not the current total button BT20 has been operated (step S115). If the current total button BT20 is not operated (step S115: NO), the process returns to step S108. When the current total button BT20 is operated (step S115: YES), the CPU 201 performs a settlement process (step S116) and proceeds to step S117.

The CPU 201 determines whether or not the accumulated amount is equal to or greater than a predetermined amount (step S117). When the accumulated amount is equal to or greater than the predetermined amount (step S117: YES), the CPU 201 sets the accumulated amount by subtracting the predetermined amount from the accumulated amount (step S118). In addition, the accumulated amount before the start of transaction is retained without being erased in case of recall. The CPU 201 issues a privilege medium (step S119), displays an unregistered screen (step S120), and ends this process. If the accumulated amount is not equal to or greater than the predetermined amount (step S117: NO), the CPU 201 displays an unregistered screen (step S120) and ends this process.

FIG. 17 is a flowchart showing a process when the registration information of the transaction that issued the privilege medium is recalled. It is assumed that the accumulated amount before the start of the transaction has been acquired before the start of the flowchart shown in FIG. When the registration information of the transaction that issued the privilege medium is recalled, the CPU 201 displays that the privilege medium has been issued (step S201). Specifically, the pop-up screen P1 shown in FIG. 13 is displayed. Next, the CPU 201 registers or cancels the product according to the operation of the clerk (step S202).

Next, the CPU 201 determines whether or not the subtotal button BT10 has been operated (step S203). In step S203, when the CPU 201 determines that the subtotal button BT10 is not operated, the CPU 201 returns to step S202. In step S203, when the CPU 201 determines that the subtotal button has been pressed, the accumulated amount (the sum of the accumulated amount before the start of transaction and the price in this transaction (excluding the amount allocated in the privilege medium)) is predetermined. It is determined whether or not the amount is equal to or more than the amount (step S204). If the accumulated amount is not more than the predetermined amount (step S204: NO), the privilege granting condition is no longer satisfied, so the CPU 201 displays a collection instruction by generating and displaying a subplanning surface (collection) (step). S205). The subplanning surface (collection) is a subplanning surface on which the pop-up display P2 shown in FIG. 14 is displayed. If the accumulated amount is equal to or greater than the predetermined amount (step S204: YES), the privilege medium does not need to be collected, so the process ends. After the process shown in FIG. 17 is completed, if there is a registered product, the registration information is transmitted to the designated settlement device, and if there is no registered product, the process ends without transmitting the registration information to the settlement device. To do.

Next, another example of the settlement screen shown in FIG. 12C will be described. FIG. 18 is a diagram showing another example of the deposit determination screen. The three settlement screens shown in FIGS. 12 (C) and 18 (A) and (B) are different in the presence or absence of the button BT41 without receipt and the button BT42 with receipt. Which settlement screen is to be displayed is preset by the store. FIG. 18A is an example of a settlement screen in which both the non-receipt button BT41 and the receipt button BT42 are displayed. FIG. 18B is an example of a settlement screen in which only the no-receipt button BT41 is displayed. FIG. 12C is an example of a settlement screen in which both the non-receipt button BT41 and the receipt button BT42 are not displayed. In addition, on the settlement screen of FIG. 18A, both the button without receipt BT41 and the button with receipt BT42 are displayed, but the customer can press only one of them.

When the customer presses the receipt button BT42 on the settlement screen of FIG. 18A, a receipt is issued. Further, when the customer presses the no-receipt button BT41 on the settlement screens of FIGS. 18A and 18B, an electronic receipt is output to the customer's smartphone instead of the receipt printed on the paper medium. .. The output destination of the electronic receipt is not limited to the customer's smartphone, but may be a server that stores data for displaying the receipt so that the customer can view the receipt from a mobile terminal or a PC, or a virtual server on the cloud. Since neither the non-receipt button BT41 nor the receipt button BT42 is displayed on the settlement screen of FIG. 12C, the customer has no choice and a receipt printed on a paper medium is issued. The customer can end the settlement by pressing the end button BT40 on any of the settlement screens shown in FIGS. 12 (C) and 18 (A) and (B).

In the embodiment described above, the POS system 1 includes one POS terminal 20 of a first POS terminal 20-1, a second POS terminal 20-2, and a third POS terminal 20-3, but includes two POS terminals. It may be one equipped with four or more POS terminals. Further, the POS system 1 includes a store controller 10 other than the POS terminal 20, but may not include a store controller. In this case, a specific one or any one of the plurality of POS terminals 20 stores. It may have the same function as the controller.

Further, in the above example, when recalling the registration information, after operating the recall button BT27, when there are a plurality of recall candidates, the product registration tab is operated to select the registration information to be recalled. However, the registration information to be recalled may be selected in another manner. For example, by operating the recall button BT27, an unsettled processing list screen including a list of registration information of unsettled transactions on another POS terminal 20 is displayed, and a recall is made from the registered information in the displayed list. You may choose the registration information to perform. This list may include registration information for transactions that are being registered, as well as registration information for unsettled transactions. Further, the registered information that has been settled may be displayed by changing the display mode from the registered information that has not been settled, for example, by changing the background color and pattern, the color and size of characters, the font, and the like. When the registration information to be recalled is selected from the unsettled processing list screen, the transaction information can be displayed side by side by selecting the list, so that the recall operation can be performed after confirming the transaction details and the like. In addition to the first POS terminal 20-1, in this case, if there is a clerk at the third POS terminal 20-3, the recall can be performed regardless of the registered device.

Further, in the above example, the registration information is moved by the first POS terminal 20-1 that has performed the registration process recalling the registration information from the second POS terminal 20-2, but other embodiments may be used. For example, when the registration information is transmitted from the first POS terminal 20-1 that has undergone the registration process to the second POS terminal 20-2 and the settlement process is to be performed on the second POS terminal 20-2, the second POS terminal 20-2 is used. Move the transmitted registration information to another POS terminal 20, for example, the third POS terminal 20-3. The movement information is transmitted to the second POS terminal 20-2, and the registration information is transmitted from the second POS terminal 20-2 to the third POS terminal 20. You may move it to -3.

Further, in the above example, the first POS terminal 20-1 that has transmitted the registration information to the second POS terminal 20-2 does not store the transmitted registration information, but the transmitted registration information or a copy thereof is prepared in advance. After sending the registration information, the registration information and a copy thereof may be stored. In addition, a part of the registration information or a copy thereof may be stored. Regarding the registration information returned from the second POS terminal 20-2, only a part of the registration information, for example, the transaction number may be returned. Further, the transmission / reception of information is not limited to the information directly transmitted / received between the destination and the reception destination, but also between the destination and the reception destination even when the information is transmitted / received via another device such as the store controller 10. It will be sent and received.

Further, in the above example, although only one transaction information can be stored in the POS terminal 20, two or more transaction information may be stored so that the settlement process can be sequentially performed. .. In this case, one POS terminal 20 may store a plurality of registration information, or a plurality of POS terminals may store the registration information.

In this case, when the POS terminal 20 for recalling the registration information is selected, the display of the color, shape, animal pattern, etc. of the product registration tab (area) TAB may be characterized and displayed for each POS terminal. For example, the color of the product registration of the first POS terminal 20-1 in which the registration information about the transaction first transmitted to the second POS terminal 20-2 may be changed for each POS terminal 20. For example, the product registration tab (area) of the transaction registration information transmitted to the second POS terminal 20-2 has a red background, and the product registration tab (area) of the transaction registration information transmitted to the third POS terminal 20-3. ) May have an all-blue background.

Further, the color or the like may be changed for each registered cycle in each POS terminal 20. For example, in each of the second POS terminal 20-2 and the third POS terminal 20-3, the product registration tab (area) in which the registration information of the first transmitted transaction is yellow and the registration information of the second transmitted transaction is green. It may be filled in on the product registration sheet marked with. Further, similar or similar colors may be used instead of the same color or the like. For example, the registration information stored in the second POS terminal 20-2 is a reddish color such as red, orange, vermilion, or pink, and the registration information stored in the third POS terminal 20-3 is blue or green. , Light blue, bluish purple, etc. may be a bluish color.

Further, when the second POS terminal 20-2 can store a plurality of registration information, and when the registration information of the transaction currently being settled is recalled while the plurality of registration information is stored, the full self mode is used. The semi-self mode may be maintained without shifting to. In other words, when the second POS terminal 20-2 detects the reply of the registration information, it determines whether or not the registration information is stored, and when it determines that the registration information is not stored, the second POS terminal 20-2 shifts to the full self mode and the registration information. Maintain semi-self mode when memorizing. In this case, since the settlement process of the already stored registration information can be smoothly performed, the POS terminal can be operated efficiently. Further, when the registration information is recalled, the second POS terminal 20-2 may be on standby for correction of the recalled registration information. In this case, the customer does not move from the second POS terminal 20-2 and waits for the registration information to be transmitted again. The selection screen may be displayed on the customer side display unit 205 so that the customer can select whether to stand by or shift to the full self mode in this way. Further, when the registration process or the settlement process is performed in the full self mode and the registration information is not stored after the settlement process is completed, the mode may be shifted to the semi-self mode. In this case, even if the registration information is not stored, for example, if the next customer wants to start the registration process in the full self mode after the settlement process in the full self mode is completed, the semi-self mode is used. The transition to may be prohibited. In order to prohibit the transition to the semi-self mode in this case, for example, the transition to the semi-self mode may be performed after a predetermined time, for example, 10 seconds has elapsed after the processing in the full self mode is completed. The transition to the semi-self mode may be prohibited when the next customer is detected by the motion sensor.

Further, the POS terminal 20 may store the registration information of the transaction transmitted by the other POS terminal 20 to the other POS terminal 20 as the unsettled registration information. For example, when the first POS terminal 20-1 transmits the registration information to the second POS terminal 20-2, the third POS terminal 20-3 may take the registration information from the second POS terminal 20-2 and store it. .. In this case, for example, the third POS terminal 20-3 may transmit the take-back information to the second POS terminal 20-2. In this way, the registration information moves between the POS terminals 20 in a mode such as recall or pick-up. In addition, the unsettled registration information moved between the plurality of POS terminals 20 can be displayed as unsettled information on the product registration tab (area) on all POS terminals 20 or displayed as a list of unsettled products. You may try to.

Further, in the above example, the second POS terminal 20-2 that has returned the registration information in the semi-self mode shifts to the full self mode, and the customer side display unit 205 of the second POS terminal 20-2 is fully self-contained. The mode registration start screen is displayed, but you may switch to another mode. For example, the mode may be shifted to the normal mode. In this case, the customer side display unit 205 of the second POS terminal 20-2 may display the screen displayed first in the normal mode. Further, the second POS terminal 20-2 that has returned the registration information may remain in the self-mode. In this case, the customer side display unit 205 of the second POS terminal 20-2 that has returned the registration information may display the screen that is initially displayed in the semi-self mode.

Further, in the above example, the registration information can be recalled even when the settlement process is being performed on the first POS terminal 20-1, but the registration information can be recalled even when the settlement process is being performed on the first POS terminal 20-1. You may not be able to recall. In this case, the concern that the settlement process is complicated can be reduced. As a result, a plurality of POS terminals 20 can be efficiently operated.

Further, in the above example, the registration information is moved between the plurality of POS terminals 20 by transmission / reception, reply, or the like, but the registration information may be moved in another mode. For example, the registration information may be moved by writing the registration information in a code attached to the medium and moving the medium, such as a shopping voucher.

Further, in the above example, the POS terminal that performs the recall transmits the recall information, but another POS terminal 20 or the store controller 10 may transmit the recall information. For example, the store controller 10 calls the registration information transmitted from the first POS terminal 20-1 to the second POS terminal 20-2 so as to return the registration information from the second POS terminal 20-2 to the first POS terminal 20-1. The return information may be transmitted to the second POS terminal 20-2. Further, when the registration information transmitted from the first POS terminal 20-1 to the second POS terminal 20-2 is moved to the third POS terminal 20-3, the collection information is taken from the POS terminal 20 or the like other than the third POS terminal 20-3. The take-back information may be transmitted from another POS terminal 20 or the store controller 10 instead of transmitting.

Further, in the above example, the POS system 1 is configured to include a POS terminal 20 capable of performing both registration processing and settlement processing, but may be configured to include other POS terminals. .. For example, it may include a POS terminal that can perform registration processing and cannot perform settlement processing, or may include a POS terminal that cannot perform registration processing and can perform settlement processing. These POS terminals may be provided in place of the POS terminals 20 capable of performing both registration processing and settlement processing.

Further, in the above example, when the POS terminal 20 transmits the registration information to the other POS terminal 20, the other POS terminal 20 is not particularly limited, but the POS terminal 20 cannot be transmitted. You may. The POS terminal 20 that cannot transmit may be set to be unable to transmit when, for example, a status error occurs, for example, near-end, near-full, or out of receipt. Further, when the number of registration information that can be registered in the POS terminal 20 is the upper limit value, transmission may be disabled. Further, the possibility of transmission may differ depending on the operation mode of the POS terminal 20. For example, transmission may not be possible to the POS terminal 20 in the normal mode. In determining the mode, it may be determined whether it is valid or invalid by flag management, etc., depending on the system conditions, etc.). Further, in the case of the POS terminal 20 in the full self mode or the settlement mode, transmission may be disabled when an operation by another customer is being performed. Further, the conditions of the POS terminal 20 for disabling the transmission of registration information and the conditions of the POS terminal 20 for disabling recall may be common or different.

Further, as described above, when the issuance of (receipt, etc.) printed on a paper medium such as receipt paper is omitted, an electronic receipt may be issued instead of (receipt, etc.). For example, by registering the user in advance and entering the user identification information (membership number), etc., an electronic receipt may be automatically issued instead of (receipt, etc.), or the receipt, etc. and electronic. You may let the customer choose which of the receipts to issue. Alternatively, both receipts and the like and electronic receipts may be issued. In this case, the selection screen may be displayed and the customer may select, or the selection screen may be omitted by registering the selection pattern for each user in advance. As the issuing mode of the receipt or the like, for example, it may be possible to select from non-issuing, paper medium only, electronic receipt only, and both paper medium and electronic receipt. The selection screen in this case may be provided on at least one of the customer side display unit 205, the clerk side display unit 210, and the key operation unit 211. At this time, a receipt or the like may be issued at the same time as the change is issued. When paying out change and issuing a receipt or the like, the receipt or the like may be issued after the change is paid out, or the change may be paid out after the receipt or the like is issued. In addition, when issuing a receipt, the customer may pay out the change after receiving the receipt to prevent forgetting to take the receipt.

Further, when the second POS terminal 20-2 and the third POS terminal 20-3 are on standby while the clerk is operating the first POS terminal 20-1, the second POS terminal 20-2 and the third POS terminal 20-3 are on standby. The operation mode of is not particularly limited, but may be set to, for example, a full self mode. By waiting in the full self mode, the plurality of POS terminals 20 can be efficiently used. Further, when the number of waiting for cashiers at the first POS terminal 20-1 increases, the clerk of the first POS terminal 20-1 transmits registration information to either the second POS terminal 20-2 or the third POS terminal 20-3 to settle the payment mode. Can be operated as. Alternatively, the registration information in the transaction for which the registration process has been completed is transmitted to the second POS terminal 20-2 or the third POS terminal 20-3 so that the second POS terminal 20-2 or the third POS terminal 20-3 can take over the settlement process. You may. For example, in the case where the second POS terminal 20-2 takes over the settlement process, when the second POS terminal 20-2 is operating in the full self mode, the registration information is transmitted to the second POS terminal 20-2 to be full. After the settlement in the self-mode is completed, the settlement screen (payment method selection screen) shown in FIG. 12A may be displayed instead of the registration start screen shown in FIG. 11A.

Further, in the above example, by operating the recall button BT27 with the product registration tab (area) open, the transaction registration information corresponding to the product registration tab (area) is recalled, but in other embodiments. The registration information may be recalled. For example, by opening the product registration tab (area) after operating the recall button BT27, the registration information corresponding to the product registration tab (area) may be recalled, or after operating the recall button BT27. However, the registration information transmitted to the second POS terminal 20-2 or the third POS terminal 20-3 corresponding to the first cash register button BT21 or the second cash register button BT22 by operating the first cash register button BT21 or the second cash register button BT22. May be recalled.

In the embodiment described above, as a condition for granting benefits related to transactions, the cumulative amount of the registered product price has been described as an example of a predetermined amount or more, but the present invention is not limited to this. The following conditions can be mentioned as examples of the privilege granting conditions.
(1) A specific product or a product of a specific category has been registered (2) A customer has declined a plastic shopping bag that can be provided by a store. Example of "a specific product has been registered" in (1) above. One example is that a certain chocolate A was registered in a transaction. An example of "a product of a specific classification has been registered" is that a product classified as gum has been registered. As a privilege in this case, a 10-yen discount coupon valid for the next transaction can be mentioned.

The program for realizing the POS system 1 and the POS terminal 20 described above may be recorded on a computer-readable recording medium, and the program may be read into the computer system and executed. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. In addition, it shall include those that hold the program for a certain period of time. Further, the program may be transmitted from a computer system in which this program is stored in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting a program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. Further, the above program may be for realizing a part of the above-mentioned functions. Further, it may be a so-called difference file (difference program) that can realize the above-mentioned function in combination with a program already recorded in the computer system.

Hereinafter, a summary of the embodiments will be described.
[Technical field]
The present invention relates to a product sales data processing system and a program.
[Background technology]
A medium such as a gift certificate or a coupon showing benefits to the customer may be issued according to the cumulative amount of the price of the product purchased by the customer (see, for example, Patent Document 1). The issuance timing of such media is often the time of transaction when the accumulated amount exceeds a predetermined amount.
[Prior art literature]
[Patent Document]
[Patent Document 1] Japanese Unexamined Patent Publication No. 2015-179549 [Summary of Invention]
[Problems to be solved by the invention]
In this way, since the medium is issued at the time of transaction and handed to the customer, the medium is issued in the system operated by the registration device in which the product is registered and the settlement device in which the settlement process is performed according to the operation of the customer. There was a problem that it was difficult.
The present invention has been made in view of such circumstances, and an object of the present invention is to provide a technique capable of issuing a medium showing benefits to customers.
[Means to solve problems]
In order to solve the above-mentioned problems, the product sales data processing system according to one aspect of the present invention is based on a registration device in which a product is registered by an operation of a clerk and registration information on the product registered by the registration device. In a product sales data processing system including a settlement device that performs settlement processing according to a customer's operation, the registration device issues a medium showing benefits to the customer when the conditions for granting benefits related to transactions are satisfied. The settlement device includes an issuing means and a transmitting means for transmitting the registration information to the settlement device, and the settlement device is received by the receiving means for receiving the registration information transmitted by the transmitting means and the receiving means. It is characterized in that it is provided with a settlement means for performing settlement processing based on the registration information.
According to the above, it is possible to provide a technique capable of issuing a medium showing benefits to customers.
In the product sales data processing device, when the cancellation means for canceling the registration of the registered product and the cancellation of the registration of the registered product by the cancellation means do not satisfy the privilege granting condition, the above-mentioned A notification means for notifying that a part or all of the medium is to be collected may be provided.
According to the above, since the medium can be collected by the notification, the loss on the store side can be prevented.
In the product sales data processing device, the cancellation means may be provided in the registration device or the settlement device.
According to the above, when the cancellation means is provided in the registration device, the clerk can cancel the registration of the product in the registration device, and when the cancellation means is provided in the settlement device, the clerk pays. The product registration can be canceled on the device.
In the product sales data processing device, in the registration device, the medium is a medium that can be used for payment of the price, and when the price is settled using the medium, the amount that can be used by the medium is the price. In the above cases, the payment may be settled by the registration device, and when the available amount is smaller than the price, the transmission means may transmit the registration information indicating the difference between the price and the available amount.
According to the above, when the amount available by the medium is more than the price, the payment can be settled by the registration device, so that customer handling can be performed smoothly and customer satisfaction can be improved. .. In addition, since the registration information indicating the difference between the price and the available amount is transmitted, the customer can use the medium without any special operation, so that the customer can be handled smoothly and the customer satisfaction can be improved. Can be improved.
In order to solve the above-mentioned problems, the program according to another aspect of the present invention performs a registration device in which a product is registered by the operation of a clerk and a settlement process based on registration information regarding the product registered by the registration device. A program for causing the registration device to function as a first computer and the settlement device to function as a second computer in a product sales data processing system including a settlement device performed according to a customer's operation. The computer 1 is made to function as an issuing means for issuing a medium showing the privilege to the customer when the privilege granting condition for the transaction is satisfied, and a transmitting means for transmitting the registration information to the settlement device.
A program for making the second computer function as a receiving means for receiving the registration information transmitted by the transmitting means and a settlement means for performing a settlement process based on the registration information received by the receiving means. is there.
According to the above, it is possible to provide a technique capable of issuing a medium showing benefits to customers.

The program for realizing the POS terminal 20 described above may be recorded on a computer-readable recording medium, and the program may be read into a computer system and executed. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. In addition, it shall include those that hold the program for a certain period of time. Further, the program may be transmitted from a computer system in which this program is stored in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting a program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. Further, the above program may be for realizing a part of the above-mentioned functions. Further, it may be a so-called difference file (difference program) that can realize the above-mentioned function in combination with a program already recorded in the computer system.

Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configuration is not limited to the embodiments, and includes designs and the like within a range that does not deviate from the gist of the present invention.

1 ... POS system 10 ... Store controller 20 ... POS terminal 201 ... CPU
202 ... ROM
203 ... RAM
204 ... Hard disk 205 ... Customer side display unit 206 ... Customer side scanner unit 208 ... Card payment unit 209 ... Change machine 210 ... Clerk side display unit 211 ... Key operation unit 212 ... Clerk side scanner unit 213 ... Printing unit 214 ... Audio output unit 215 ... Communication unit

Claims (5)

In a product sales data processing system including a registration device in which a product is registered by the operation of a clerk and a payment device in which a payment process based on registration information about the product registered by the registration device is performed according to a customer's operation.
The registration device is
Issuing means to issue a medium showing benefits to customers when the conditions for granting benefits related to transactions are met,
A transmission means for transmitting the registration information to the settlement device, and
With
The settlement device is
A receiving means for receiving the registration information transmitted by the transmitting means, and a receiving means for receiving the registration information.
A settlement means that performs settlement processing based on the registration information received by the reception means, and
A product sales data processing system characterized by being equipped with. Cancellation means to cancel the registration of registered products and
When the registration of the registered product is canceled by the cancellation means and the privilege granting condition is no longer satisfied, the notification means for notifying that a part or all of the medium is to be collected, and the notification means.
The product sales data processing system according to claim 1, wherein the product sales data processing system is provided. The product sales data processing system according to claim 2, wherein the cancellation means is provided in the registration device or the settlement device. The registration device is
When the medium is a medium that can be used for payment of the price and the price is settled using the medium, and the amount available by the medium is equal to or greater than the price, the payment is settled by the registration device. The product sale according to any one of claims 1 to 3, wherein when the available amount is smaller than the price, the transmitting means transmits the registration information indicating the difference between the price and the available amount. Data processing system. The registration in a product sales data processing system including a registration device in which a product is registered by the operation of a clerk and a payment device in which a payment process based on registration information about the product registered by the registration device is performed according to a customer's operation. A program for making the device function as a first computer and making the checkout device function as a second computer.
The first computer,
Issuing means to issue a medium showing benefits to customers when the conditions for granting benefits related to transactions are met,
The checkout device is made to function as a transmission means for transmitting the registration information.
The second computer,
A receiving means for receiving the registration information transmitted by the transmitting means, and a receiving means for receiving the registration information.
A program for functioning as a settlement means for performing settlement processing based on the registration information received by the receiving means.

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