JP2021051663A - Passenger guidance system - Google Patents

Abstract

To improve a service to passengers in a vehicle by providing individual guidance to the passengers in the vehicle and provide a prescribed service to the passengers even when the vehicle is automatically driven in an unattended operation.SOLUTION: A passenger guidance system that guides a passenger of a vehicle comprises: a passenger information acquisition unit that acquires passenger information of the passenger when the passenger gets on the vehicle; and a control unit that provides guidance according to the passenger information acquired by the passenger information acquisition unit.SELECTED DRAWING: Figure 2

Description

The present disclosure relates to a passenger guidance system that provides guidance to passengers of vehicles such as buses.

Conventionally, the passenger guidance system mounted on the bus is that when the bus approaches the stop after the bus starts running, the bus driver presses the stop button indicated by the stop on the guide tape device. , The name of the next stop is broadcast in the car through a speaker (for example, Patent Document 1). In addition, when the bus driver presses a guide button or the like, the guide device is activated, and this guide device detects that the bus is approaching a stop and broadcasts the name of the next stop in the car through a speaker.

Japanese Unexamined Patent Publication No. 11-185085

However, in the conventional passenger guidance system, the passengers in the vehicle are uniformly guided, and the passengers in the vehicle are not individually guided. Therefore, it is necessary to improve the service for the passengers in the vehicle. There is room for improvement. Further, since the conventional passenger guidance system is manually operated for guidance, there is a problem that the service cannot be provided in the unmanned driving of the vehicle by automatic driving in the future.

The purpose of the present disclosure is to improve the service to the passengers in the vehicle by providing individual guidance to the passengers in the vehicle, and to provide a predetermined service to the passengers when the vehicle is automatically driven unmanned. Is to provide a passenger guidance system that can provide.

The passenger guidance system according to the present disclosure is a passenger guidance system that guides passengers in a vehicle, and includes a passenger information acquisition unit that acquires passenger information of the passenger when the passenger gets on the vehicle, and the passenger information. It has a control unit that provides services according to passenger information acquired by the acquisition unit.

According to the present disclosure, by providing individual guidance to passengers in the vehicle, it is possible to improve the service to the passengers in the vehicle, and even when the vehicle is automatically driven unmanned, the passengers are given a predetermined value. Can provide services.

Schematic diagram of a bus and a bus stop equipped with the passenger guidance system according to the embodiment of the present disclosure. A block diagram showing a configuration of a passenger guidance system according to an embodiment of the present disclosure.

Hereinafter, embodiments of the present disclosure will be described in detail with reference to the drawings as appropriate.

<Structure of passenger guidance system>
The configuration of the passenger guidance system 1 according to the embodiment of the present disclosure will be described in detail below with reference to FIGS. 1 and 2.

The passenger guidance system 1 according to the present embodiment is a system including a vehicle 2 such as a bus and a stop 3. Here, the vehicle 2 has a driver's seat 100 and a front door 101 in front of the vehicle 2 in the traveling direction, and has a central door 102 in the center.

Specifically, the passenger guidance system 1 includes an external image pickup unit 10 as a second image pickup unit, an internal image pickup unit 20 (20a, 20b, 20c) as a first image pickup unit, and a wireless transmission unit 30. It has an operating state information acquisition unit 40, a speaker 50, a display unit 60, and a control device 70. The external imaging unit 10 and the wireless transmission unit 30 are provided at the stop 3. The internal imaging unit 20, the driving state information acquisition unit 40, the speaker 50, the display unit 60, and the control device 70 are provided in the vehicle 2.

The external imaging unit 10 captures a moving image of passengers lined up at the bus stop 3 in order to get on the vehicle 2, and outputs the image data of the captured moving image to the wireless transmission unit 30 as image information.

As shown in FIG. 1, the internal imaging unit 20 includes an internal imaging unit 20a provided in the front of the vehicle, an internal imaging unit 20b provided in the center of the vehicle, and a rear of the vehicle with respect to the traveling direction of the vehicle 2. It is composed of an internal imaging unit 20c provided in the above.

The internal imaging unit 20a captures a moving image of a passenger riding in front of the vehicle. The internal imaging unit 20b captures a moving image of a passenger in the center of the vehicle. The internal imaging unit 20c captures a moving image of a passenger riding in the rear of the vehicle. The internal imaging unit 20a, the internal imaging unit 20b, and the internal imaging unit 20c output the image data of the captured moving image of the passenger to the control device 70 as image information.

The wireless transmission unit 30 generates a wireless signal including image data input from the external imaging unit 10 and wirelessly transmits the generated wireless signal.

The driving state information acquisition unit 40 acquires the driving state information regarding the driving state of the vehicle 2 and outputs the acquired driving state information to the control device 70. The driving state information acquisition unit 40 stores, for example, the position information indicating the position immediately before the position where the vehicle is greatly shaken at the time of starting the vehicle or the operation route, the shaking information indicating the degree of shaking, and the map information in association with each other. It is a navigation device or the like, and in this case, when it is determined that the vehicle 2 has reached the position of the position information, the shaking information associated with the position information is output as the driving state information.

Speakers 50 are provided at a plurality of different positions in the vehicle. The speakers 50 are provided in a row along the traveling direction of the vehicle 2, for example. The plurality of directional speakers 20 may be provided in a staggered shape or other arrangement shape along the traveling direction of the vehicle 1. The speaker 50 provides predetermined voice guidance under the control of the control device 70.

The display unit 60 displays a predetermined character or image under the control of the control device 70 to provide a predetermined display guide.

The control device 70 controls the operation of the passenger guidance system 1. Specifically, the control device 70 includes a storage unit 71, a passenger information acquisition unit 72, a wireless reception unit 73, and a control unit 74.

The storage unit 71 stores the control program in advance. The storage unit 71 stores in advance a position specifying table in which the position of the vehicle 2 in the vehicle and the position of the speaker 50 are associated with each other. The storage unit 71 stores a passenger information selection table in which passenger identification information and passenger information are associated with each other. The storage unit 71 stores in advance a guidance information providing table in which passenger information and guidance information are associated with each other. The storage unit 71 stores a ranking table in which the passenger identification information and the passenger rank are associated with each other. The storage unit 71 stores in advance a safety assurance table in which the driving state, the rank for promoting safety assurance according to the acceleration of the vehicle 2, and the guidance information are associated with each other.

Here, the position inside the vehicle is a position specified by the x-coordinates and the y-coordinates of the x-axis and the y-axis that are orthogonal to each other when the inside of the vehicle is viewed in a plan view. Passenger information includes age information, gender information, nationality information, disability information, and information on stops scheduled to disembark. The identification information is, for example, a passenger-specific ID. Guidance information includes guidance on the approaching stop, guidance to priority seats for passengers in need of care or assistance, guidance to give priority seats to healthy persons seated in priority seats, in different languages. This is information for providing a predetermined guide, a guide for urging the grip of the strap or the handrail, or a guide for urging the stop of movement in the vehicle.

The passenger information acquisition unit 72 acquires passenger information of passengers from a recording medium necessary for the passengers to board the vehicle 2, and outputs the acquired passenger information to the control unit 74. Here, the recording medium is a transportation electronic card, a silver pass, a handicapped person preferential treatment card, a commuter pass that is not digitized, or the like.

When the recording medium is a transportation electronic card and the passenger gets on the vehicle with the transportation electronic card and pays the fare, the passenger information acquisition unit 72 does not contact the transportation electronic card in parallel with the boarding and the fare payment. It has a communication function of acquiring passenger information and outputting it to the control unit 74 by communicating with. Further, when the recording medium is a silver pass, a handicapped person preferential device card, or a non-digitized commuter pass, the passenger information acquisition unit 72 captures the recording medium and outputs the image data of the captured image to the control unit 74. It has a camera function.

When the passenger information acquisition unit 72 acquires, for example, name information as passenger information, the passenger information acquisition unit 72 stores a table that associates the name information with information that identifies an individual on the server of the operating company that operates the vehicle 2. If so, it may be possible to communicate with the server of the operating company and acquire personally identifiable information associated with the name information acquired as passenger information based on this table as additional passenger information. ..

When the passenger information acquisition unit 72 acquires, for example, name information as passenger information, the passenger information acquisition unit 72 searches for a stop where the passenger gets off in advance using route search software or the like, and associates the search result information with the name information. If the table is stored in the server of the operating company that operates the vehicle 2 and can be used, or if the passengers declare the stop to get off verbally or by writing in advance, the information of the declared content and the name information are corresponded. When the attached table is stored in the storage unit 71, the information of the bus stop associated with the name information acquired as passenger information in this table may be acquired as additional passenger information. Good.

When the vehicle 2 approaches the stop 3, the wireless receiving unit 73 establishes a wireless connection with the wireless transmitting unit 30 and becomes capable of wirelessly communicating with the wireless transmitting unit 30, and then the wireless transmitting unit 73. The wireless signal wirelessly transmitted from 30 is received, image data is extracted from the received wireless signal, and the image data is output to the control unit 74.

The control unit 74 is composed of an electronic control device such as an ECU (Electronic Control Unit), and controls the entire operation of the control device 70 by executing a control program stored in the storage unit 71.

The control unit 74 analyzes the image data input from the wireless reception unit 73 to identify the faces of the passengers who are riding in the vehicle 2 by image recognition, and imparts unique identification information to each identified passenger. At the same time, the storage unit 71 stores the passenger information selection table in which the assigned identification information and the passenger information input from the passenger information acquisition unit 72 are associated with each other.

The control unit 74 identifies the passengers in the vehicle by analyzing the image data input from the internal image pickup unit 20a, the internal image pickup unit 20b, and the internal image pickup unit 20c, tracks the movement of the passengers, and tracks the passengers' positions in the vehicle. Is specified, and in the position specifying table stored in the storage unit 71, the speaker 50 at the position associated with the specified position in the vehicle is selected.

The control unit 74 tracks the movement of passengers in the vehicle by analyzing the image data input from the internal imaging unit 20a, the internal imaging unit 20b, and the internal imaging unit 20c, and the passenger information stored in the storage unit 71. In the selection table, the passenger information associated with the passenger identification information to be tracked is selected. The control unit 74 selects the guidance information associated with the selected passenger information in the guidance information providing table stored in the storage unit 71, and the speaker 50 or the display unit 60 that selects the guidance of the guidance information. Control to do.

The control unit 74 analyzes the moving image captured by the internal imaging unit 20 (20a, 20b, 20c) to determine the safety state of the passenger's vehicle 2 in the vehicle, and classifies the passengers by rank according to the determined safety state. At the same time, the storage unit 71 stores a ranking table in which the passenger identification information and the rank are associated with each other. The control unit 74 selects the rank and guidance information associated with the operation state of the operation state information input from the operation state information acquisition unit 40 in the safety ensuring table stored in the storage unit 71. The control unit 74 guides the passengers with the identification information associated with the rank selected in the ranking table stored in the storage unit 71 by the selected speaker 50 or the display unit 60. Control to do.

Here, the ranks according to the safety state are, for example, A rank is seated, B rank is standing and holds the support, C rank is walking and holds the support, D rank is standing and does not hold the support, and E. When the rank is walking and the support is not grasped, the ranks are A rank, B rank, C rank, D rank and E rank in order from the rank in the safe state. In this case, the control unit 74 promotes the safety assurance associated with the operation state input from the operation state information acquisition unit 40 in the safety assurance table stored in the storage unit 71, for example, D rank and E rank. The selected speaker 50 or the display unit 60 is controlled to guide the passengers to grasp the strap or the handrail, or to stop the movement in the vehicle.

In addition, the rank according to the safety status is when A rank is a healthy person, B rank is a disabled person with a low priority for ensuring safety, and C rank is a disabled person with a high priority for ensuring safety (for example, a wheelchair user). In addition, the ranks are A, B, and C in order from the safe state. In this case, the control unit 74 prompts, for example, a C-rank passenger who is associated with the operation state input from the operation state information acquisition unit 40 in the safety assurance table stored in the storage unit 71 to ensure safety. On the other hand, the selected speaker 50 or the display unit 60 is controlled to guide the passenger to a space dedicated to the wheelchair. At this time, the control unit 74 can also control so as not to guide the A-ranked healthy person and the B-ranked disabled person.

The control unit 74 recognizes the passenger who got off by analyzing the image data input from the internal image pickup unit 20a, the internal image pickup unit 20b, and the internal image pickup unit 20c, and identifies the passenger stored in the storage unit 71. Delete information and passenger information.

As described above, according to the present embodiment, the passenger information of the passengers is acquired from the recording medium necessary for the passengers to get on the vehicle 2, and the guidance according to the acquired passenger information is provided in the vehicle. Since it is possible to provide individual guidance to the passengers in the vehicle, it is possible to improve the service to the passengers in the vehicle, and even when the vehicle 2 is automatically driven unmanned, a predetermined service is provided to the passengers. Can be provided.

Further, according to the present embodiment, passenger information can be easily acquired by acquiring passenger information by analyzing an image captured by a recording medium.

Further, according to the present embodiment, passengers are identified by analyzing the moving image captured by the internal imaging unit 20, identification information is generated for each passenger, and the analysis result of the moving image of the passenger imaged by the internal imaging unit 20. By tracking the movement of passengers in the vehicle based on the identification information and providing guidance according to the passenger information of the passengers to be tracked, it is possible to reliably guide the passengers moving in the vehicle.

Further, according to the present embodiment, the passengers who are on board are identified and identified for each passenger by analyzing the moving images of the passengers at the stop 3 captured by the external imaging unit 10 provided at the stop 3 of the vehicle 2. By generating information, tracking the movement of passengers in the vehicle based on the analysis result and identification information of the passenger moving image captured by the internal imaging unit 20, and providing guidance according to the passenger information of the tracked passengers. , Passengers can be imaged in a stable state to obtain identification information for each passenger.

Further, according to the present embodiment, the moving image captured by the internal imaging unit 20 is analyzed to determine the safety state of the passenger in the vehicle 2, and the passengers are classified by rank according to the determined safety state. By providing guidance based on the driving state and rank of the vehicle 2, it is possible to prevent the passenger from falling in the vehicle and ensure the safety of the passenger.

Further, according to the present embodiment, information for identifying an individual is acquired from the server of the operating company of the vehicle 2 based on the passenger information, and the acquired information for identifying the individual and the passenger imaged by the external imaging unit 10 are obtained. When comparing the image analysis result with the image analysis result, it is possible to find out the unauthorized use of the recording medium when the person is different.

Further, according to the present embodiment, when nationality information is acquired as passenger information, guidance information can be provided in the language of the nationality of the acquired nationality information, and at this time, all nationality information of all passengers can be provided. If there is Japan, it is possible to provide guidance information only in Japanese, and it is possible to prevent information overload.

It should be noted that the present disclosure is not limited to the above-described embodiment in terms of the type, arrangement, number, etc. of the members, and deviates from the gist of the invention, such as appropriately replacing the constituent elements with those having the same effect and effect. Of course, it can be changed as appropriate as long as it is not.

Specifically, in the above embodiment, passenger information is acquired by the passenger information acquisition unit 72, but when a specific passenger repeatedly uses the same bus stop, the information on the bus stop that is repeatedly used and the information thereof. When the passenger's face is image-recognized by the control unit 74, the information of the bus stop associated with the image recognition information in the table is stored in the table in association with the information of the image recognition of the face of a specific passenger. It may be selected and used as passenger information.

Further, in the above embodiment, the external imaging unit 10 captures a moving image of the passenger and identifies the passenger's face by image recognition, but the internal imaging unit 20a captures the moving image of the passenger and recognizes the passenger's face by image recognition. It may be identified.

Further, in the above embodiment, the passengers are imaged by the three internal imaging units 20, but the passengers may be imaged by one, two, or four or more internal imaging units other than the three.

Further, in the above embodiment, the bus is illustrated as the vehicle 2, but the vehicle may be a train.

Further, in the above embodiment, the speaker 50 may be a directional speaker. As a result, individual guidance can be reliably provided to the passengers.

Further, although one display unit 60 is provided in the above embodiment, a plurality of display units 60 may be provided at a plurality of different positions in the vehicle.

The passenger guidance system according to the present disclosure is suitable for guiding passengers of vehicles such as buses.

1 Passenger guidance system 2 Large area 3 Stop 10 External imaging unit 20 Internal imaging unit 20a Internal imaging unit 20b Internal imaging unit 20c Internal imaging unit 30 Wireless transmission unit 40 Operating status information acquisition unit 50 Speaker 60 Display unit 70 Control device 71 Storage unit 72 Passenger information acquisition unit 73 Wireless reception unit 74 Control unit 100 Driver's seat 101 Front door 102 Central door

Claims (5)

It is a passenger guidance system that guides the passengers of the vehicle.
A passenger information acquisition unit that acquires information about the passenger when the passenger gets on the vehicle, and a passenger information acquisition unit.
A control unit that provides guidance according to passenger information acquired by the passenger information acquisition unit, and a control unit.
Have,
Passenger guidance system. The passenger information acquisition unit
The passenger information is acquired by analyzing the image captured by the recording medium.
The passenger guidance system according to claim 1. It has a first imaging unit that acquires image information of the passenger in the vehicle.
The control unit
By analyzing the image information acquired by the first imaging unit, the passengers are identified and identification information is generated for each passenger, and the analysis result of the image information of the passengers acquired by the first imaging unit is used. Based on the identification information, the movement of the passenger in the vehicle is tracked, and the guidance corresponding to the passenger information of the passenger to be tracked is provided.
The passenger guidance system according to claim 1 or 2. A second imaging unit provided at the bus stop and acquiring image information of the passenger at the bus stop.
A transmission unit that wirelessly transmits image information acquired by the second imaging unit to the vehicle, and a transmission unit.
A receiving unit provided in the vehicle and wirelessly receiving the image information transmitted from the transmitting unit,
A first imaging unit that acquires image information of the passenger inside the vehicle, and
Have,
The control unit
The passengers are identified by analyzing the image information received by the receiving unit, identification information is generated for each passenger, and the analysis result of the image information of the passengers acquired by the first imaging unit and the identification information. Based on the above, the movement of the passenger in the vehicle is tracked, and the guidance according to the passenger information of the passenger to be tracked is provided.
The passenger guidance system according to claim 1 or 2. A driving state information acquisition unit that acquires driving state information related to the driving state of the vehicle, and
Further, it has a first imaging unit for acquiring image information of the passenger in the vehicle, and further comprises.
The control unit
The image information acquired by the first imaging unit is analyzed to determine the safety state of the passenger in the vehicle, the passengers are classified by rank according to the safety state, and the driving state information acquisition unit. The guidance is provided based on the operating state and the rank acquired by the above.
The passenger guidance system according to claim 1 or 2.

Images