JP2021009615A - Product sales data processing apparatus and program - Google Patents

Abstract

To provide a product sales data processing apparatus and a program that can efficiently perform processing.SOLUTION: A POS terminal comprises: a salesperson-side processing unit including a salesperson-side display unit that performs display directed to a salesperson and a salesperson-side reading unit that can read a settlement code and is provided on a salesperson side; and a customer-side processing unit including a customer-side display unit that performs display directed to a customer and a customer-side reading unit that can read a settlement code and is provided on a customer side. The POS terminal makes control of the salesperson-side processing unit and control of the customer-side processing unit different from each other.SELECTED DRAWING: Figure 10

Description

The present invention relates to a product sales data processing device and a program.

In recent years, payments using two-dimensional codes have become widespread (see, for example, Patent Document 1). In payment using a two-dimensional code, there are a method of displaying a payment code composed of a two-dimensional code on a payment machine and a method of displaying the payment code on a mobile terminal owned by a customer. In the method of displaying the payment code consisting of the two-dimensional code on the payment machine, the payment code is read by the mobile terminal owned by the customer to make the payment. Further, in the method of displaying the payment code on the mobile terminal owned by the customer, the payment code is read by the scanner provided in the payment machine to perform the payment.

Special Table 2016-533590

However, there are many salesclerks and customers who are unfamiliar with payments using such two-dimensional codes. For this reason, both the clerk and the customer may be confused about the operation and may take time for the settlement process.

An object of the present invention is to provide a product sales data processing device and a program capable of efficiently performing settlement processing.

In order to solve the above-mentioned problems, the product sales data processing device according to one aspect of the present invention can read the clerk side display unit and the payment code that display the display toward the clerk side, and is provided on the clerk side. A clerk-side processing unit including a clerk-side reading unit, a customer-side display unit that displays toward the customer side, and a customer-side processing unit that can read a payment code and includes a customer-side reading unit provided on the customer side. , The control for the clerk-side processing unit and the control for the customer-side processing unit are different.

As described above, the processing can be performed efficiently.

It is a network block diagram of a POS system. It is a figure which shows the installation example of a POS terminal. It is a figure which shows the appearance example of a POS terminal. It is a figure which shows the configuration example of a POS terminal. It is a figure which shows the configuration example of a mobile terminal. It is a figure explaining the outline of the operation mode of a POS terminal. It is a figure explaining the outline of the operation mode of a POS terminal. It is a figure explaining the outline of the operation mode of a POS terminal. This is a display example on a POS terminal. This is a display example on a POS terminal. This is a display example on a POS terminal. This is a display example on a POS terminal. This is a display example on a POS terminal. This is a display example on a POS terminal. This is a display example on a mobile terminal. This is a display example on a POS terminal. This is a display example on a POS terminal. It is a flowchart which shows an example of the operation of a POS terminal. It is a flowchart which shows an example of the operation of a POS terminal. This is a display example on a mobile terminal. It is a flowchart which shows an example of the operation of the settlement business terminal. It is a flowchart which shows an example of the operation of a POS terminal. This is a display example on a POS terminal. This is a display example on a POS terminal.

Hereinafter, the first embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing a configuration example of a POS (Point Of Sales) system according to an embodiment of the present invention. As shown in FIG. 1, the POS system 1 shown in FIG. 1 includes a store controller 10 and three POS terminals 20. The store controller 10 and the POS terminal 20 are connected to each other by a wired or wirelessly connected LAN (Local Area Network) 11. Hereinafter, when the first POS terminal 20-1, the second POS terminal 20-2, and the third POS terminal 20-3 are not particularly distinguished, they are collectively referred to as the POS terminal 20. The POS system 1 may further include a monitoring terminal (not shown) that displays the status (operation mode, processing status, etc.) of the POS terminal 20 and controls the POS terminal 20.

The configuration of the POS system 1 shown in FIG. 1 is an example. For example, in the POS system 1, the number of POS terminals 20 installed is not particularly limited. Further, the POS system 1 of the present embodiment may be configured not to include the store controller 10. If the configuration of the POS system 1 does not include the store controller 10, the store controller 10 may be used in another device (for example, one POS terminal 20 that is representative of the plurality of POS terminals 20). May be combined with the function as.

The POS system 1 can be introduced in various stores (convenience stores, supermarkets, etc.).

The store controller 10 is an information processing device that manages the POS system 1, manages the POS terminal 20 and the like in the POS system 1, and manages various information such as a product master. The store controller 10 appropriately transmits the latest product master to the POS terminal 20. The product master is a file that stores product information such as product identification information (for example, JAN code), product name (product name, item name), selling price, and discount information of each product. The store controller 10 acquires a product master reflecting the latest product information from an external device (for example, a server at the headquarters or a removable storage medium) and appropriately transmits the product master to the POS terminal 20.

The POS terminal 20 executes a product registration process for registering a product to be purchased. The operation of registering a product (product registration operation) is performed, for example, as an operation of scanning a barcode attached to a product using a scanner, an operation of a preset button or the like displayed on a product registration screen, or the like. By such a product registration operation, for example, product identification information is input to the POS terminal 20, and the POS terminal 20 acquires the product information corresponding to the input product identification information. Further, the POS terminal 20 generates and stores product information (hereinafter, referred to as registration information) registered corresponding to each transaction.

The registration information includes transaction identification information that identifies the corresponding transaction, registration information identification information that identifies the registration information, registration date and time, product identification information of each registered product, product name of each registered product, and selling price. It may include discount information, the number of transaction points (number of purchase points) indicating the number of items of the product to be purchased, and the total price (total amount) corresponding to the product to be purchased. In addition, the registration information may further include registration device identification information for identifying the POS terminal 20 that generated the registration information (that is, the POS terminal 20 that registered the product related to the registration information). As described above, the registration information has the content that reflects the product registration processing result corresponding to one transaction.

The registration information is used for the settlement process in the own device or another POS terminal 20. The settlement process is a process of paying and settling the price of a registered product by selectively using cash, electronic money, a credit card, or the like. When the settlement process is performed on another POS terminal 20, the settlement process is executed on any one of the plurality of POS terminals 20. Examples of the mode for designating the other POS terminal 20 to be executed from the plurality of POS terminals 20 include the following first designation mode and second designation mode.

The first designation mode is a mode in which the clerk designates another POS terminal 20 for executing the settlement process on the POS terminal (own device) 20. That is, the clerk performs an operation for designating another POS terminal 20 (settlement device designation operation) on the POS terminal (own device) 20 to execute the settlement process from among the plurality of other POS terminals 20. Specify another POS terminal 20. In addition, the POS terminal 20 displays the operation information indicating the operating status of the other POS terminal 20, and when the clerk specifies the other POS terminal 20 in the POS terminal 20, the other POS terminal 20 is displayed. You may be able to check the operating status.

When the clerk designates another POS terminal 20, the registration information generated in the POS terminal (own device) 20 is transmitted to the other designated POS terminal 20 via the LAN 11. That is, when another POS terminal 20 is designated after the product registration process, the POS terminal (own device) 20 reflects the result of the product registration process on the designated other POS terminal 20. Send the registration information. In the present embodiment, the POS terminal 20 directly transmits the registration information to the other POS terminal 20, but the registration information may be transmitted to the other POS terminal 20 via the store controller 10. ..

In the second designation mode, a medium for settlement processing (accounting ticket (registered trademark)) is issued from the POS terminal 20, and the customer reads the accounting ticket handed by the clerk to another POS terminal 20. It is a mode to make it. That is, the customer specifies another POS terminal 20 to execute the settlement process from among the plurality of other POS terminals 20 by having the other POS terminal 20 read the checkout ticket handed over by the clerk.

On the checkout ticket, the registration device identification information indicating the issuer's POS terminal 20 and the registration information are printed (printed) in the form of either a barcode (one-dimensional code) or a two-dimensional code. .. When the other POS terminal 20 reads the code of the checkout ticket, it acquires the registration information indicated by the read code. The other POS terminal 20 executes the settlement process according to the operation of the customer. Further, when the settlement process is completed, the other POS terminal 20 notifies the POS terminal 20 of the end of the settlement process.

The mobile terminal 40 is a device that a customer can carry and communicate with via a network NW. The mobile terminal 40 is, for example, a smartphone, a tablet terminal, a mobile phone, or the like. By reading the two-dimensional code with the mobile terminal 40, it is possible to make a payment after accounting.

As shown in FIG. 1, the POS system 1 is capable of communicating with the payment operator gateway 60 via the cloud center 50 and the network NW. The payment operator gateway 60 is capable of communicating with the payment operator 70 and is also capable of communicating with the mobile terminal 40 via the network NW. The POS system 1, the cloud center 50, the payment operator gateway 60, and the payment operator 70 may be able to communicate directly via the network NW or without going through the network NW by another communication mode or the like. ..

The cloud center 50 reports payment data generated by the mobile terminal 40, links payments to a plurality of stores where the POS system 1 is installed, transfers sales proceeds, and provides payment data transmitted from the POS system 1. .. The cloud center 50 transmits aggregated data and the like to the POS system 1.
The settlement business gateway 60 manages stores (member stores) that cooperate with the payment business, manages transactions with member stores, sales management, aquaing management, comprehensive business management, and the like. The POS system 1 will be installed in this member store.
The payment business operator 70 performs payment using a payment code (hereinafter, also referred to as “code payment service”). The settlement company 70 manages deposits and withdrawals from customers. Deposits from customers are made, for example, through a bank account using the customer's credit card or bank card, or by cash from a predetermined ATM. Payment from a customer's credit card, etc. is executed at the request of the customer, but when the deposit amount becomes small, such as when the deposit amount is less than a predetermined amount, it is executed without receiving the customer's request. May be good. Further, the settlement business operator 70 deposits the amount deducted from the customer's deposit amount to the cloud center 50 based on the settlement using the settlement code. The payment destination when making a payment is the store where the POS system 1 is installed.

Payment data is transmitted to the payment operator gateway 60 from the POS system 1 of the member store or the mobile terminal 40. The payment operator gateway 60 transfers the transmitted payment data to the payment operator. The payment business operator withdraws money from the customer's credit card or bank card according to the payment data, and makes a deposit to the cloud center 50. The cloud center makes a transfer to the member store in response to the payment from the payment operator. When the payment is completed, the payment business operator transmits the payment completion data to the POS system 1 and the mobile terminal 40 via the payment business operator gateway 60.

The POS terminal 20 of the present embodiment is a device capable of performing both registration processing and settlement processing. Further, the POS terminal 20 has a plurality of operation modes. The plurality of operation modes include a normal mode, a full self mode, a semi-self mode, and the like. These operating modes will be further described later. FIG. 2 is a diagram showing an installation example of the POS terminal 20. FIG. 2A is a perspective view of the POS terminal 20 and the like as viewed from the customer side. FIG. 2B is a perspective view of the POS terminal 20 and the like as viewed from the clerk side. As shown in FIG. 2A, a counter is placed on the right side of the POS terminal 20 when viewed from the customer side.

In addition, a bill 400 is placed in front of the customer side of the POS terminal 20. A two-dimensional code (specific product code) 400C is printed on the customer side of the bill 400. The term "printed on the bill 400" includes a case where the print is directly printed on the bill 400 and a case where the printed paper or sheet is attached (pasted) to the bill 400. Further, although not shown, the bill 400 displays a photograph of the specific product, a description of the specific product, an amount of the specific product, and the like.

The specific product code 400C includes store information and specific product information related to the specific product. The specific product is not particularly limited, but for example, a product provided to the customer by a clerk who is placed near the POS terminal 20 and operates the POS terminal 20, such as coffee, soft serve ice cream, and Chinese manju. It may be drip coffee or the like.

FIG. 3 is a diagram showing an example of the appearance of the POS terminal 20. FIG. 3A is a perspective view of the POS terminal 20 as viewed from the customer side. FIG. 3B is a perspective view of the POS terminal 20 as viewed from the clerk side. FIG. 4 is a diagram showing a configuration example of the POS terminal 20. In FIGS. 3 and 4, the same parts are designated by the same reference numerals.

Hereinafter, a configuration example of the POS terminal 20 shown in FIG. 4 will be described with reference to FIG. The POS terminal 20 includes a CPU 201, a ROM 202, a RAM 203, a hard disk 204, a customer side display unit 205, a customer side fixed scanner unit 206, a customer side handy scanner unit 207, a card payment unit 208, and a change machine 209. A store clerk side display unit 210, a key operation unit 211, a store clerk side handy scanner unit 212, a printing unit 213, an audio output unit 214, a communication unit 215, and a store clerk side fixed scanner unit 216 are provided. These can communicate with each other via the bus. The reference numeral 211a will be described later. Further, the customer-side scanner units 206 and 207 and the customer-side display unit 205 constitute the customer-side processing unit, and the clerk-side scanner units 212 and 216 and the clerk-side display unit 210 constitute the clerk-side processing unit.

The CPU 201 is a central processing unit, and controls the operation of the POS terminal 20 by reading and executing a program stored in the ROM 202.
The ROM 202 is a read-only memory, and stores various information used by the CPU 201 including a program.

The RAM 203 is a read / write memory and stores various information. For example, the RAM 203 includes information acquired from the outside (for example, a product master acquired from the store controller 10), information generated in the process (for example, registration information (registration data) generated in the registration process for registering the product, purchase). Stores the settlement information, etc. generated in the settlement process for settlement (settlement) of products.

The hard disk 204 stores various information. The hard disk 204 may store, for example, a program executed by the CPU 201 instead of the ROM 202. Further, instead of the RAM 203, information acquired from the outside or information generated in the process may be stored.

The customer side display unit 205 is a touch display for customers that displays toward the customer side, displays various information to the customer, and receives various inputs from the customer.
The customer-side fixed scanner unit 206 and the customer-side handy scanner unit 207 are customer-use scanner units, and optically read various types of information. For example, the customer-side fixed scanner unit 206 and the customer-side handy scanner unit 207 have a bar code (product code, etc.) attached to the product or a code (bar code, 2) printed on the accounting ticket (registered trademark). Dimension code etc.) is read optically. In addition to the above, the customer-side fixed scanner unit 206 and the customer-side handy scanner unit 207 are printed on gift certificates (gift certificates, coupons, complimentary tickets) and various cards (for example, membership cards, point cards, etc.). You may read the code (bar code, two-dimensional code, etc.). The customer-side fixed scanner unit 206 is fixedly provided in the housing of the POS terminal 20, and the customer-side handy scanner unit 207 is connected to and fixed to the housing via a cord. Therefore, when reading the barcode, the customer-side fixed scanner unit 206 brings the product or the like closer to the customer-side fixed scanner unit 206, and the customer-side handy scanner unit 207 is the customer-side handy scanner unit. The 207 is designed to be used close to a product or the like.

The customer-side fixed scanner unit 206 and the customer-side handy scanner unit 207 are used when the customer registers the product, but the customer may register the product by another method. For example, when a preset key (button for ordering a product) corresponding to a product is displayed on the customer side display unit 205, the customer may operate (press) the preset key to register the product.

The card payment unit 208 is a payment mechanism using various cards (credit card, prepaid card such as transportation card, point card, etc.). The card payment unit 208 includes a card recognition unit (reading unit), a display unit, and an operation unit. The card recognition unit magnetically or electrically reads information on various cards. For example, a credit card is, for example, a contact type card, which is inserted through an insertion slot (not shown) provided under the card payment unit 208, and information is read by a magnetic sensor provided inside the card payment unit 208. .. Further, for example, a prepaid card such as a transportation card is a contactless IC card, and information is read by an IC card reader / writer provided on the surface of the card payment unit 208, and information after payment is written. .. For the read information, the settlement (settlement) of the purchased product is used.

In addition, when the card recognition unit uses the information recognized for the settlement (settlement) of the purchased product (that is, in the case of credit card settlement, in the case of prepaid card settlement by prepaid card, the points held by the point card are used. In addition to using (consuming), etc.), when not using the information recognized in the settlement (settlement) of the purchased product (for example, when giving benefits by presenting a credit card, when giving points to the point card) Etc.), various cards may be recognized. The card payment unit 208 of the present embodiment includes a card recognition unit (reading unit), a display unit, and an operation unit, but the card payment unit 208 may include at least a card recognition unit. Further, the card recognition unit of the present embodiment corresponds to a contact type card (IC card, magnetic card) and a non-contact type card (IC card), but only for the contact type or non-contact type card. It may be the corresponding one.

The change machine 209 (cash settlement unit) is a cash settlement mechanism, has a bill / coin slot and a bill / coin outlet, calculates the amount to be inserted into the slot, and determines the amount to be inserted and the purchase amount. The difference amount of change is calculated, and the change is discharged from the discharge port. The change machine 209 is directed toward the customer and is operated by the customer. When bills or coins are inserted into the slot, they are detected by a sensor (detection that there was insertion, detection of the number of coins by denomination, etc.).

The clerk side display unit 210 is a touch display for the clerk that displays toward the clerk side, displays various information to the clerk, and receives various inputs from the clerk.
The key operation unit 211 is composed of various keys (hardware keys, buttons) and receives various inputs from a clerk.
The store clerk side handy scanner unit 212 and the store clerk side fixed scanner unit 216 are scanner units for the store clerk and optically read various information. For example, the clerk-side handy scanner unit 212 and the clerk-side fixed scanner unit 216 optically read the bar code attached to the product or the clerk code attached to the clerk's name tag. In addition to the above, the clerk-side handy scanner unit 212 and the clerk-side fixed scanner unit 216 may read the code printed on the checkout ticket, the gift certificate, and the code printed on various cards. The store clerk side handy scanner unit 212 is connected to and fixed to the housing via a cord, and the store clerk side fixed scanner unit 216 is fixedly provided on the housing of the POS terminal 20. Therefore, when reading the barcode, the store clerk side handy scanner unit 212 is brought closer to the product etc., and the store clerk side fixed scanner unit 216 is fixed to the store clerk side. It is designed to be used close to the scanner unit 216.

The clerk-side handy scanner unit 212 and the clerk-side fixed scanner unit 216 are used when the clerk registers the product, but the clerk may register the product by another method. For example, when a key corresponding to a product (for example, a key corresponding to a sports newspaper) is arranged in the key operation unit 211, the clerk operates (presses) the key and registers the product. Good. Further, when the preset key corresponding to the product is displayed on the clerk side display unit 210, the clerk may operate the preset key to register the product.

The printing unit 213 prints and issues various media (receipt, checkout ticket, etc.). The printing unit 213 is rotatably changed in the direction from the clerk side to the customer side and from the customer side to the clerk side (direction of the medium issuing port). The orientation of the printing unit 213 may be changed manually, or may be automatically changed (mechanically controlled, etc.) based on, for example, switching of the operation mode (details will be described later). The correctness of the orientation of the printing unit 213 may be detected by a sensor or the like. It should be noted that switching the operation mode is also called shifting the operation mode.

The audio output unit 214 outputs audio. For example, the voice output unit 214 outputs voice guidance and the like.
The communication unit 215 transmits / receives information to / from another terminal (another POS terminal 20, a store controller 10).

A configuration example of the mobile terminal 40 will be described with reference to FIG. FIG. 5 is a block diagram showing a configuration example of a mobile terminal. The mobile terminal 40 shown in FIG. 5 includes a CPU 401, a storage unit 402, a RAM 403, a display unit 404, an operation unit 405, an imaging unit 406, and a communication unit 407.
The CPU 401 is a central processing unit, and controls the operation of the mobile terminal 40 by reading and executing a program stored in the storage unit 402.
The storage unit 402 is an auxiliary storage device of the CPU 401, and stores various information used by the CPU 401 including a program. The storage unit 402 stores a program for making a payment (hereinafter referred to as a "payment program") by reading a payment code composed of a two-dimensional code. The payment program includes a program for generating payment data from a payment code. By using the payment program, payment can be made according to the registered information by reading the payment code. In addition, customer information, which is information about the owner of the mobile terminal 40, is stored in the storage unit 402. Customer information includes information such as the owner's name, gender, age, code payment service charge balance, and credit card number.
The RAM 403 is the main storage device of the CPU 401.
The display unit 404 displays an image according to the display control of the CPU 401. The display unit 404 may be configured as a touch panel capable of operating the screen.
The operation unit 405 collectively indicates various controls provided in the mobile terminal 40, various input devices connected to the mobile terminal 40, and the like.
The image pickup unit 406 performs imaging under the control of the CPU 401. Further, the imaging unit 406 of the present embodiment can also function as a part for reading the two-dimensional code in a code reader that processes the two-dimensional code (an example of control information).
The communication unit 407 is a portion that wirelessly communicates via the network NW. The communication unit 407 allows the mobile terminal 40 to communicate with the cloud center 50 and the payment operator gateway 60.

Further, the mobile terminal 40 generates payment data based on the payment code read from the POS terminal 20. The payment data includes registered product information and store information included in the two-dimensional code. The payment data also includes customer information stored in the storage unit 402 of the mobile terminal 40.

Under the above configuration, the mobile terminal 40 of the present embodiment has the function of a web browser. That is, the mobile terminal 40 can access the web page of the designated URL and display the accessed web page on the display unit 404 under the communication via the network by the communication unit 407.

(Overview of each operation mode)
Subsequently, the operation mode of the POS terminal 20 will be described. The POS terminal 20 has a plurality of operation modes. Specifically, the POS terminal 20 has at least three types of operation modes (normal mode, full self mode, and semi-self mode).

The above-mentioned operation mode is an operation mode during normal work (operation mode related to registration processing and settlement processing), and is an aggregation mode for totaling and inquiring sales, sales, etc., and setting work by a clerk, maintenance staff, etc. It does not include maintenance mode for maintenance work, training mode for newcomers to train, etc.

Further, in the following description, as a different aspect from the above-mentioned classification of operation modes (normal mode, full self mode, semi-self mode), the POS terminal 20 executes the registration process as the registration mode and the settlement process. The mode to do is sometimes called the accounting mode.

6 and 7 are diagrams for explaining the outline of the operation mode of the POS terminal 20. FIG. 6 is a diagram illustrating an outline of the normal mode. FIG. 6A is a schematic diagram showing the flow of processing (registration processing, settlement processing) and the operation of people (clerks, customers) in the normal mode, and FIG. 6B is the operation of the POS terminal 20 in the normal mode. It is a flowchart which showed the basic flow of. FIG. 6 is a diagram illustrating an outline of the full self mode. FIG. 7A is a schematic diagram showing the flow of processing (registration processing, settlement processing) and the operation of a person (customer) in the full self mode, and FIG. 7B is the operation of the POS terminal 20 in the full self mode. It is a flowchart which showed the basic flow of.

(Normal mode)
As shown in FIG. 6A, the normal mode is an operation mode in which the clerk side executes the registration process and the customer side executes the settlement process. That is, as shown in FIG. 6B, in the POS terminal 20 in the normal mode, the clerk side is in the registration mode and the customer side is in the accounting mode. That is, the POS terminal 20 in the normal mode operates as the registration accounting mode when viewed throughout the registration process to the settlement process.

In the normal mode, the clerk registers the customer's purchased product on the clerk side (clerk side handy scanner unit 212, clerk side fixed scanner unit 216, clerk side display unit 210, key operation unit 211). That is, the POS terminal 20 performs the registration process of the purchased product by the operation of the clerk (scanning by the clerk side handy scanner unit 212 or the clerk side fixed scanner unit 216, touching the clerk side display unit 210, operating the key operation unit 211). Is executed (upper part of FIG. 6 (A)).

When the registration process by the clerk is completed, the customer confirms the total amount of the purchased products on the clerk side display unit 210, inserts money (cash) into the change machine 209, or operates the card settlement unit 208 to settle the payment. (Lower part of FIG. 6A). That is, the POS terminal 20 executes the settlement process by the customer's operation (inserting cash into the change machine 209, operating the card settlement unit 208) (lower part of FIG. 6A).

That is, in the normal mode, as shown in FIG. 6B, the clerk first scans the product (step S10: YES) and registers the product (step S11). After pressing the subtotal key (for example, the subtotal key displayed on the clerk side display unit 210 or the subtotal key arranged on the key operation unit 211) (step S30: YES), on the customer side, for example, the change machine 209 Settlement is performed by (step S50), and the process is completed. In step S30, the subtotal key is an operation key for completing the registration process, and may be referred to as a subtotal button, a registration completion key, a registration completion button, a checkout key, a checkout button, or the like.

The customer may wait until the registration process by the clerk is completed (until the total amount is fixed), but may insert cash into the change machine 209 before the registration process is completed. That is, the POS terminal 20 can accept payment during the registration process (upper part of FIG. 6A).

In addition, the customer may select a payment method (also referred to as a payment type, a payment method, or a payment type) before the registration process is completed. That is, the POS terminal 20 can accept the selection of the payment method during the registration process (details will be described later).

In addition, the clerk may wait until the customer's payment is completed (until the customer picks up the change or receipt), but may register the next customer's purchased product. That is, the POS terminal 20 can register the purchased product of the next customer during the settlement process (lower part of FIG. 6A). In addition, the clerk may be absent during the payment by the customer (lower part of FIG. 6A). That is, the reception of the customer may be completed during the settlement of the customer.

In addition, the POS terminal 20 controls the payout of change / fishing bills by the change machine 209 in order to prevent forgetting to take the change when there is change, and a sensor or the like that the customer has removed the change / fishing bill. You may control the issuance of the receipt by the printing unit 213 after recognizing in. The same applies to other operation modes.

Further, in the normal mode, as described above, the clerk side executes the registration process, and the customer side of the own terminal executes the settlement process using the registration information generated in the registration process (see FIG. 6). In addition, the clerk executes the registration process and transmits the registration information generated in the registration process to another terminal (another terminal capable of executing the settlement process, for example, another POS terminal 20) (via LAN11). , Send directly to another terminal, or send to another terminal via the store controller 10 or a monitoring terminal (not shown). The same shall apply hereinafter), and the registration information generated in the registration process is coded (bar). It is also possible to execute the process of converting into a code (two-dimensional code, etc.), printing it on a medium, and issuing it as a bill. That is, the POS terminal 20 in the normal mode has a function of registering a product in the own terminal and making a payment at the own terminal, and a function of registering a product in the own terminal and making a payment in another terminal.

The above-mentioned function of registering a product on the own terminal and making a payment on another terminal is an original function of the semi-self mode described later. Semi-self mode is classified into registration-only mode and accounting-only mode. The POS terminal 20 in the semi-self mode (registration-only mode) has a function of registering a product on its own terminal and making a payment on another terminal. Specifically, the POS terminal 20 in the semi-self mode (registration-only mode) executes the registration process on the clerk side and transmits the registration information generated in the registration process to another terminal (or is generated in the registration process). Code the registration information, etc., print it on the medium, and issue it as an accounting ticket). The POS terminal 20 in the semi-self mode (accounting-only mode) has a function of settling products registered in other terminals. Specifically, the POS terminal 20 in the semi-self mode (accounting-only mode) receives the registration information transmitted from the POS terminal 20 in the semi-self mode (registration-only mode) (or the POS in the semi-self mode (registration-only mode)). Read the checkout ticket issued at the terminal 20) and execute the settlement process.

The POS terminal 20 in the normal mode has a function of registering a product on its own terminal and making a payment on another terminal, like the POS terminal 20 in the semi-self mode (registration-only mode), but the POS terminal 20 in the full self mode. (The same applies to the POS terminal 20 in the normal mode), like the POS terminal 20 in the semi-self mode (accounting-only mode), may have a function of settling the products registered in other terminals. That is, the full self mode POS terminal 20 and the normal mode POS terminal 20 receive registration information from other terminals (semi-self mode (registration-only mode) POS terminal 20, normal mode POS terminal 20, etc.) (or). You may read the bill and execute the settlement process.

(Full self mode)
As shown in FIG. 7A, the full self mode is an operation mode in which the customer side executes the registration process and the customer side executes the settlement process. That is, as shown in FIG. 7B, in the full self mode POS terminal 20, the customer side is in both the registration mode and the accounting mode. That is, the POS terminal 20 in the full self-mode operates as the registration accounting mode when viewed throughout the registration process to the settlement process.

In the full self mode, the customer registers his / her purchased product on the customer side (customer side scanner units 206 and 207, customer side display unit 205). That is, the POS terminal 20 executes the registration process of the purchased product by the operation of the customer (scanning by the customer side scanner units 206 and 207, touching the customer side display unit 205) (upper part of FIG. 7A).

When the registration process is completed, the customer confirms the total amount of the purchased products on the customer side display unit 205, inserts cash into the change machine 209, or operates the card settlement unit 208 to settle the payment (FIG. 7 (A). ) Lower). That is, the POS terminal 20 executes the settlement process by the customer's operation (inserting cash into the change machine 209, operating the card settlement unit 208) (lower part of FIG. 7A).

That is, in the full self mode, as shown in FIG. 7B, the product is scanned or the like on the customer side (step S20: YES), and the product is registered (step S21). After pressing the registration completion key (for example, the registration completion key displayed on the customer side display unit 205) (step S40: YES), payment is performed on the customer side by, for example, the change machine 209 (step S50), and processing is performed. Is completed. The registration completion key according to step S40 is an operation key for completing the registration process, and may be referred to as a registration completion button, a subtotal key, a subtotal button, a checkout key, a checkout button, or the like.

In the full self mode, as described above, the customer side executes both the registration process and the settlement process, but the clerk side does not mean that nothing can be done. That is, even when the POS terminal 20 is operating in the full self mode, for example, the clerk side scanner units 212 and 216 scan the clerk code, display various information, and register the product. It is possible to do it. The state in which the registration process is executed on both the clerk side and the customer side (operation mode) may be referred to as a double scan mode.

(Semi-self mode)
The semi-self mode is an operation mode by two or more POS terminals 20, and as shown in FIG. 8 (A), a clerk of at least one POS terminal 20 (the first POS terminal 20-1 in the example of FIG. 8). The registration process is executed on the side, and the settlement process is performed on the customer side of the other POS terminal 20 (one of the second POS terminal 20-2 and the third POS terminal 20-3 in the example of FIG. 8). The operation mode to execute. That is, in the semi-self mode, one or more (in the example of FIG. 8, one of the first POS terminals 20-1 as shown in FIG. 8B) is in the registration-only mode, and one or more of the other (FIG. 8). In this example, as shown in FIG. 8C, the second POS terminal 20-2 and the third POS terminal 20-3) are in the accounting-only mode.

In the semi-self mode, the clerk registers the customer's purchased product on the clerk side (the clerk side scanner unit 212, 216, the clerk side display unit 210, the key operation unit 211) on the first POS terminal 20-1 in the registration-only mode. To do. That is, the first POS terminal 20-1 executes the registration process of the purchased product by the operation of the clerk (operation of the clerk side scanner units 212 and 216, the clerk side display unit 210, the key operation unit 211, etc.) (FIG. 8 (FIG. 8). A) Upper row).

When the registration process by the clerk is completed, the customer moves to the second POS terminal 20-2 in the accounting-only mode, confirms the total amount of the purchased products on the display unit 210 on the clerk side, and inserts money into the change machine 209, or , The card settlement unit 208 is operated to settle the payment (lower part of FIG. 8A). That is, the second POS terminal 20-2 executes the settlement process by the operation of the customer (inserting money into the change machine 209, operating the card settlement unit 208) (lower part of FIG. 8A).

When the registration process is completed at the registration-only mode POS terminal 20 (first POS terminal 20-1 in the example of FIG. 8), the customer changes from the registration-only mode POS terminal 20 to the accounting-only mode POS terminal 20 (FIG. 8). In the example, it moves to the second POS terminal 20-2), but the destination POS terminal 20 (second POS terminal 20-2) is used for the settlement process of the registered POS terminal 20 (first POS terminal 20-1). Necessary information (registration information, etc.) is supplied.

Information required for settlement processing from the registration-only mode POS terminal 20 (first POS terminal 20-1 in the example of FIG. 8) to the accounting-only mode POS terminal 20 (second POS terminal 20-2 in the example of FIG. 8). As a supply method, a method of transmitting information necessary for settlement processing from the POS terminal 20 in the registration-only mode to the POS terminal 20 in the accounting-only mode (may be transmitted via the store controller 10. The same applies hereinafter) or registration. There is a method of issuing a medium (a medium on which a bar code or the like for acquiring information necessary for settlement processing is printed) on the POS terminal 20 in the dedicated mode.

The destination POS terminal 20 (the POS terminal 20 that executes the settlement process among the POS terminals 20 in the accounting-only mode) may be specified in the registration-only mode POS terminal 20. Alternatively, the POS terminal 20 in the registration-only mode issues a medium (a medium on which a barcode or the like for acquiring information necessary for settlement processing is printed) and reads the medium. It may be the POS terminal 20 of the destination.

That is, in the semi-self mode, the product is first registered on the clerk side of the POS terminal 20 (first POS terminal 20-1) in the registration-only mode. For example, as shown in FIG. 8B, the product is registered by scanning the scanner units 212 and 216 on the clerk side (step S10: YES) (step S11). After pressing the subtotal key (for example, the subtotal key displayed on the clerk side display unit 210 or the subtotal key arranged on the key operation unit 211) (step S30: YES), for example, the POS terminal 20 in the accounting-only mode (for example, When the second POS terminal 20-2) is designated (step S31: YES), the registration information is transmitted to the designated POS terminal 20 (step S32), and the process is completed.

In the example of FIG. 8B, when the product registration is completed, the subtotal key is first pressed, and then (after the subtotal key is pressed), the POS terminal 20 is specified. However, the product registration is completed. Occasionally, the processing procedure may be such that the POS terminal 20 is specified directly (without pressing the subtotal key). In the latter case, it is not necessary to display the subtotal key on the screen.

Subsequently, as shown in FIG. 8C, the POS terminal 20 (second POS terminal 20-2) designated by the registration-only mode POS terminal 20 (second POS terminal 20-2) receives the registration information. (Step S49: YES), the settlement is performed on the customer side, for example, by the change machine 209 (step S50), and the process is completed.

The clerk can register the purchased product of the next customer after transmitting the registration information (or after issuing the medium) (lower part of FIG. 8A). In addition, the clerk may be absent after transmitting the registration information (lower part of FIG. 8A).

In the example of FIG. 8, the second POS terminal 20-2 in the accounting-only mode executes the settlement process using the registration information of the product registered in the first POS terminal 20-1 in the registration-only mode. That is, the registration information used by the second POS terminal 20-2 in the accounting-only mode for the settlement process is the registration information of the product registered when the first POS terminal 20-1 is operating in the registration-only mode. However, if the registration information can be transmitted to the second POS terminal 20-2 in the accounting-only mode (or if the accounting ticket (registered trademark; the same applies hereinafter) can be issued), the second POS terminal 20 in the accounting-only mode The registration information used by -2 for the settlement process does not necessarily have to be the registration information of the product registered when the first POS terminal 20-1 is operating as the registration-only mode.

As an example, the registration information used by the second POS terminal 20-2 in the accounting-only mode for the settlement process may be the registration information of the product registered when the first POS terminal 20-1 is operating in the normal mode. That is, the second POS terminal 20-2 in the accounting-only mode may execute the settlement procedure using the registration information of the product registered when the first POS terminal 20-1 is operating in the normal mode.

When the clerk of the first POS terminal 20-1 completes the registration process (when trying to send registration information or issue a checkout ticket), the customer side makes a payment operation (change machine 209). If the insertion of money into the card and the operation of the card settlement unit 208) have already started, the transmission of registration information or the issuance of the checkout ticket may be prohibited, or the settlement operation may be cancelled. ..

Further, in the example of FIG. 8, the second POS terminal 20-2 receives the registration information (or reads the accounting ticket) and executes the settlement processing when operating as the accounting-only mode. However, if the settlement process can be executed after receiving the registration information (or after reading the checkout ticket), when the second POS terminal 20-2 receives the registration information (or reads the checkout ticket). The operation mode does not necessarily have to be the accounting-only mode.

As an example, the second POS terminal 20-2 receives registration information from another terminal (for example, the first POS terminal 20-1) when operating in the full self mode, and uses the registration information received from the other terminal. You may execute the settlement process. In addition, the second POS terminal 20-2 reads the checkout ticket issued by another terminal (for example, the first POS terminal 20-1) while operating in the full self mode, and the checkout read from the other terminal. The settlement process may be executed using the registration information obtained from the ticket.

The second POS terminal 20-2 shifts from the full self mode to the accounting-only mode before executing the settlement process using the registration information received from the other terminal (registration information received from the other terminal as the settlement procedure in the accounting-only mode). To process). In addition, the second POS terminal 20-2 shifts from the full self mode to the accounting-only mode before executing the settlement processing using the accounting ticket issued by the other terminal (in the other terminal as the settlement procedure of the accounting-only mode). Process registration information based on issued bills).

The second POS terminal 20-2 does not have to shift from the full self mode to the accounting-only mode before executing the settlement process using the registration information received from the other terminal (as a settlement procedure in the full self mode, etc.). You may process the registration information received from the terminal). Further, the second POS terminal 20-2 does not have to shift from the full self mode to the checkout mode before executing the checkout process using the checkout ticket issued by the other terminal (full self mode checkout procedure). Registration information based on the accounting voucher issued on another terminal may be processed). In these cases, data may be transmitted and received between the plurality of POS terminals 20, and registration settlement processing and the like may be performed between the plurality of POS terminals.

(Notification of operation mode)
Each POS terminal 20 may notify the current operation mode of its own terminal. For example, each POS terminal 20 may display the current operation mode of its own terminal on the clerk side display unit 210. Specifically, each POS terminal 20 displays a screen having an operation mode display field of the own terminal on the clerk side display unit 210, and displays the current operation mode of the own terminal in the operation mode display field on the screen. You may. Further, each POS terminal 20 displays a screen on which an image (for example, a button-like image) corresponding to each operation mode is arranged on the clerk side display unit 210, and corresponds to the current operation mode of the own terminal on the screen. The image to be displayed may be displayed in a display mode different from that of the image that does not correspond to the current operation mode (for example, a display mode that is more conspicuous than the display mode of other images). For example, the normal mode image and the full self mode image are always displayed, and when the current operation mode of the own terminal is the normal mode, the normal mode image is displayed in a display mode that is more conspicuous than the full self mode image, and the own terminal is displayed. When the current operation mode of is the full self mode, the full self mode image may be displayed in a display mode that is more conspicuous than the normal mode image. In addition, each POS terminal 20 may also display the current operation mode of its own terminal on the customer side display unit 205.

Further, each POS terminal 20 may notify the current operation mode of another terminal in place of or in addition to the current operation mode of the own terminal. That is, each POS terminal 20 may notify the current operation mode of the other terminal by recognizing each other's current operation mode of the other terminal. As an example of the method in which each POS terminal 20 recognizes the current operation mode of another terminal, each POS terminal 20 notifies the other terminal of the operation mode (latest operation mode) after the transition to the operation mode (LAN11). This is a method of directly notifying other terminals via the store controller 10 or notifying other terminals via a store controller 10 or a monitoring terminal (not shown). Further, each POS terminal 20 may notify the current processing status of the other terminal as well as the current operation mode of the other terminal.

Further, each POS terminal 20 may notify information according to the current operation mode and the like (operation mode, processing status, etc.) of the own terminal. For example, each POS terminal 20 may display a predetermined message on the customer side display unit 205 when the current operation mode of the own terminal is the full self mode, for example, when waiting. Further, the POS terminal 20 may notify the information according to the current operation mode of another terminal or the like in place of or in addition to the information according to the current operation mode of the own terminal.

(Switching of operation mode (transition))
Subsequently, the transition of the operation mode of the POS terminal 20 will be described. The operation mode of the POS terminal 20 is switched (the operation mode is changed) according to an explicit mode switching operation (also referred to as a mode transition operation) by the clerk. Specifically, the operation mode is switched according to the operation of the mode switching button 211a (see FIG. 3B) arranged at the uppermost stage and the rightmost end of the key operation unit 211.

Since the mode switching button 211a is arranged at the corner of the key operation unit 211, it is possible to reduce operation mistakes when switching the operation mode and to easily switch the operation mode. That is, when the mode switching button 211a is present at the corner of the key operation unit 211, for example, the mode switching button 211a which is the operation target is compared with the case where the mode switching button 211a is located near the center of the key operation unit 211. Since the number of other adjacent buttons is small, operation mistakes such as operating other buttons in a hurry are unlikely to occur, and the position of the mode switching button 211a to be operated can be instantly specified, so mode switching operation can be performed without stress. It can be performed.

Further, since the mode switching button 211a is arranged at the upper right corner (topmost and rightmost) of the key operation unit 211, the mode switching operation is performed not only when the clerk is on the clerk side but also when the clerk is on the customer side. You will be able to do it. That is, the clerk on the customer side cannot normally see each button of the key operation unit 211, but the mode switching button 211a existing at the upper right end of the key operation unit 211 is reached out from the customer side and groped. Since the mode switching button 211a, which is the operation target, can be easily recognized only by (feeling of the hand), the clerk on the customer side can perform the mode switching operation without moving to the clerk side.

In the present embodiment, the mode switching button 211a is arranged at the upper right corner of the key operation unit 211, but the mode can be recognized only by groping (a position that can be recognized relatively easily). The switching button 211a may be arranged at a position other than the upper right corner of the key operation unit 211. Also, instead of or in addition to arranging the mode switching button 211a at a position that can be recognized only by groping (for example, the corner at the upper right corner), it can be distinguished from other buttons even from the customer side. The mode switching button 211a may be formed on the surface. For example, the size of the mode switching button 211a may be different from the size of other buttons to the extent that it can be distinguished only by groping, or the shape of the mode switching button 211a may be different from the shape of other buttons. Alternatively, the height of the mode switching button 211a may be different from the height of the other buttons (for example, the mode switching button 211a may be projected more than the other buttons). ), The feel of all or part of the surface of the mode switching button 211a (the surface touched by the hand) may be different from the feel of other buttons (for example, only the surface of the mode switching button 211a is rough or rough. You may feel it, or you may provide protrusions or dents only on the surface of the mode switching button 211a).

In the present embodiment, the mode switching button 211a is arranged in the key operation unit 211 in consideration of various advantages as described above, but instead of arranging the mode switching button 211a in the key operation unit 211, Alternatively, in addition, a mode switching button (not shown) may be arranged on the screen displayed on the clerk side display unit 210.

Further, the POS terminal 20 can switch the operation mode without an explicit mode switching operation. For example, the POS terminal 20 is a condition related to time such as an elapsed time (for example, an elapsed time since the last operation) and a predetermined time (schedule), from another terminal (POS terminal 20, monitoring terminal, mobile terminal) or the like. The operation mode is switched based on the conditions related to the transmission and reception of information such as the mode switching instruction (mode switching instruction).

It should be noted that the POS terminal 20 switches when the operation mode of the own terminal is switched, regardless of whether the mode switching operation is performed by the clerk or not by the explicit mode switching operation. The later operation mode (latest operation mode) may be notified to another terminal.

In the following description, it is assumed that the first POS terminal 20-1 and the second POS terminal 20-2 are in the normal mode. Further, it is assumed that the third POS terminal 20-3 is in the full self mode. Further, in the following description, it is assumed that the POS terminal 20 switches its own operation mode each time the mode switching button 211a is operated (pressed). However, in the following description, for convenience, the description of the semi-self mode is omitted. Therefore, every time the mode switching button 211a is operated, the operation mode is basically switched from the normal mode to the full self mode, and the operation mode is changed from the full self mode. It is assumed that the operation mode is switched to the normal mode.

(Display example of POS terminal 20 in normal mode)
9 to 14 are display examples in the POS terminal 20 in the normal mode. Specifically, FIGS. 9 (A), 9 (B), 10 (A), 12 (A), and (B) are all clerk-side display units 210 of the first POS terminal 20-1 in the normal mode. It is a display example in. Further, FIGS. 10 (B), 11 (A) to (E), 13 (A), (B), and 14 (B) are all on the customer side of the first POS terminal 20-1 in the normal mode. This is a display example in the display unit 205.

FIG. 9A shows the display contents on the registration screen in the initial state on the clerk side display unit 210. In the following explanation, the initial state is a state in which processing is not in progress, for example, a state in which no product is registered yet, and no payment (settlement) has been made yet, unless otherwise specified. In a state (such as when the payment method has not been selected, cash has not been inserted, or gift certificates have been registered), and nothing has been done about the customer (such as when the membership card has not been read). is there.

In FIG. 9A, the tab area T1 on the upper right of the screen is a tab corresponding to each display content (display screen). The first POS terminal 20-1 interrupts the registration process of the customer (the reason for the interruption is to return to the store to add the purchased product), and the registration process of the next customer is possible. That is, the first POS terminal 20-1 displays a new registration screen for the next customer while holding (memorizing) the display contents (registration contents) of the registration screen for the customer based on the operation of the clerk. In the example shown in FIG. 8A, there is only one tab (tab area T1), but the first POS terminal 20-1 displays a number of tabs according to the number of registration screens (number of customers) in progress (the number of tabs is displayed. The registration screen to be enabled (active) is switched according to the tab areas T1, T2, T3, ...) And the tab operation (pressing).

In the tab area T1, information for identifying the tab from other tabs (number “1” in the example of FIG. 9A) is displayed. Further, the tab area T1 is provided with a clerk-side amount display column HR01 for displaying the amount deposited from the customer. Further, although not displayed in the example shown in FIG. 9A, various information (described later) other than the above is displayed in the tab area T1.

The image GA02 at the lower left of the screen shows the state (specifically, the normal mode) of the other terminal (second POS terminal 20-2). The image GA03 at the lower left of the screen shows the state (specifically, the full self mode) of another terminal (third POS terminal 20-3).

When the canned beer is registered by the clerk from the state where the first POS terminal 20-1 displays the registration screen of FIG. 9 (A) on the clerk side display unit 210, FIG. 9 (B) is displayed on the clerk side display unit 210. ) Is displayed as shown in the registration screen. The first POS terminal 20-1 starts a transaction for selling the product by registering the first product, here, registering the canned beer.

In FIG. 9B, the subtotal button BT10 at the lower right of the screen is a button for instructing the end of product registration. The clerk operates (touches) the subtotal button BT10 after the product registration is completed.

The 20-2 cash register button BT12 and the 20-3 cash register button BT13 are displayed at the lower right of the registration screen. In the normal mode, the customer performs the settlement process at the cash register (here, the first POS terminal 20-1), but as in the semi-self mode, another cash register (for example, the second POS terminal 20-2 or the third POS terminal 20-3) It is also possible for customers to perform payment processing at other cashiers by sending registration information to. The 20-2 cash register button BT12 and the 20-3 cash register button BT13 are buttons for designating another cash register when the customer performs a checkout process at another cash register in the normal mode.

The clerk operates the 20-2 cash register button BT12 when designating the second POS terminal 20-2 as the terminal for transmitting the registration information. “(Normal)” indicated on the 20-2 cash register button BT12 indicates that the operation mode of the second POS terminal 20-2 corresponding to the 20-2 cash register button BT12 is the normal mode.

The 20-3 cash register button BT13 is a button for designating the 20-3 cash register (third POS terminal 20-3). The clerk operates the 20-3 cash register button BT13 when designating the third POS terminal 20-3 as the terminal for transmitting the registration information. “(Full self)” indicated on the 20-3 cash register button BT13 indicates that the operation mode of the third POS terminal 20-3 corresponding to the 20-3 cash register button BT13 is the full self mode.

The checkout button BT15 is a button for the printing unit 213 to issue a checkout ticket. The clerk operates the checkout button BT15 when the POS terminal 20 (the POS terminal 20 in which the customer has read the checkout) executes the process.

When comparing the POS terminal 20 in the normal mode and the POS terminal 20 in the full self mode as the POS terminal 20 to which the registration information is transmitted, the POS terminal 20 in the full self mode is better than the POS terminal 20 in the normal mode. Is preferable as a destination for transmitting registration information. Since the POS terminal 20 in the normal mode is basically operated by a clerk (see FIG. 5A), processing (for example, registration processing, customer support, etc.) continuously exists and is registered. Even if you send information, there is a high possibility that it will not be processed immediately, and even if it is vacant (even if there is no clerk or customer), it is basically vacant to respond immediately to customers who want support from the clerk. On the other hand, the full self-mode POS terminal 20 can transmit the registration information immediately if there is no customer, and even if there is a customer, it is sufficient to simply process them in order. This is because problems such as are unlikely to occur.

In view of the above, the store clerk is notified whether or not the POS terminal 20 as the destination of the registration information is preferable, or which is more preferable when there are a plurality of destinations of the registration information. As an example, in FIG. 9B, the outline portion of the 20-3 cash register button BT13 corresponding to the third POS terminal 20-3 in the full self mode, which is relatively preferable as the transmission destination of the registration information, is shown by a solid line, and the registration information is transmitted. The outline portion of the 20-2 cash register button BT12 corresponding to the second POS terminal 20-2 in the relatively unfavorable normal mode is shown by a broken line. The above-mentioned notification by the contour portion is an example, and the clerk determines whether or not the POS terminal 20 as the destination of the registration information is preferable, or which is more preferable when there are a plurality of destinations of the registration information. The notification mode is not limited as long as it can be recognized. For example, those who are relatively unfavorable may display the background color of the button in gray down, or may add a penalty mark or a diagonal line to the entire button. Further, the display size, shape, and display position of the button may be different depending on whether or not it is preferable as the POS terminal 20 to which the registration information is transmitted, and some information (“priority” or “recommended”” may be given to the button. You may attach a badge-like image, etc.

When cash is inserted by a customer from the state where the registration screen shown in FIG. 9B is displayed on the clerk side display unit 210, the first POS terminal 20-1 is inserted into the clerk side amount display column HR01 at the upper right of the screen. When the amount of money, for example, 500 yen, is invested, the numerical value of "500" is displayed. Since cash has not been inserted at the stage shown in FIG. 9B, the display column on the right side of the screen on which "Custody" is written shows the numerical value corresponding to the amount of money inserted. The numerical value of "0" is displayed. Further, when cash is inserted, the payment is made at the own terminal (first POS terminal 20-1) instead of the other terminals (second POS terminal 20-2, third POS terminal 20-3). Therefore, the buttons (20-2 cash register button BT12, 20-3 cash register button BT13, checkout button BT15) used when making a payment at other terminals (2nd POS terminal 20-2, 3rd POS terminal 20-3) are used. It may be hidden (may be erased).

When the registration of the product is completed and the subtotal button BT10 is operated by the clerk in the first POS terminal 20-1 without cash being inserted by the customer, the display unit 210 on the clerk side shows FIG. 10 (A). The small screen (small window) SG02 is superimposed on the registration screen and displayed. This small screen SG02 notifies the clerk of payment-related information (total amount, device deposit amount (deposit amount)). Here, in addition to the above-mentioned "canned beer", "asparagus" and "glue lunch" are registered as products, the total amount of the products is 803 yen, and the amount of cash input to the change machine 209 is 0 yen ( An example is shown in which cash is not inserted.

As shown in FIG. 10A, the first POS terminal 20-1 is used as a button for selecting payment by a code payment service (hereinafter referred to as “code payment”) together with a small screen SG02 on the clerk side display unit 210. , Clerk side cash register read button BT21, customer side cash register read button BT22, company A code display button BT23, company B code display button BT24, and other payment button BT25 are displayed. By operating any of the clerk side cashier read button BT21, the customer side cashier read button BT22, the company A code display button BT23, and the company B code display button BT24, which are the selection units, the clerk side POS read payment method and the customer Either the side POS reading payment method or the mobile terminal reading payment method is selected.

The POS reading payment method on the clerk side is a payment method in which the clerk reads the payment code displayed on the customer's mobile terminal 40 by the scanner units 212 and 216 on the clerk side.
The customer-side POS reading payment method is a payment method in which the customer reads the payment code displayed on the customer's mobile terminal 40 by the customer-side scanner units 206 and 207.
The mobile terminal reading payment method is a payment method in which the customer reads the payment code of the payment company A or B displayed on the customer side display unit 205 on his / her own mobile terminal 40.

When the clerk side cash register read button BT21 is operated, the clerk side POS read payment method is selected as the payment method. Further, when the customer side cash register read button BT22 is operated, the customer side POS read payment method is selected as the payment method. Further, when the company A code display button BT23 is operated, the mobile terminal reading payment method is selected as the payment method. Further, when the company B code display button BT24 is operated, a mobile terminal reading payment method is selected in which the customer reads the payment code of company B, which is the payment operator displayed on the customer side display unit 205, on his / her own mobile terminal 40. To.

In addition, instead of the clerk side cash register read button BT21, the customer side cash register read button BT22, the company A code display button BT23, the company B code display button BT24, and the other payment button BT25, a button for selecting code payment may be provided. .. Then, after the button for selecting the code payment is operated, the clerk side display unit 210 shows the clerk side cash register read button BT21, the customer side cash register read button BT22, the company A code display button BT23, the company B code display button BT24, and others. The payment button BT25 may be displayed.

Further, when the clerk operates the other payment button BT25, the payment method determination screen shown in FIG. 10B is displayed on the customer side display unit 205. On this screen, a cash settlement button BT41, a credit settlement button BT42, and an electronic money settlement button BT43 are displayed. After the registration of the product is completed, the cash settlement button BT41, the credit settlement button BT42, or the electronic money settlement button BT43 is pressed (operated) by the customer to select and determine the settlement method. Specifically, when the customer presses (operates) the cash settlement button BT41, cash settlement is selected and determined as the settlement method. When the customer presses (operates) the credit card payment button BT42, payment by credit card is selected and determined as the payment method. When the customer presses (operates) the electronic money settlement button BT43, the settlement by electronic money is selected and determined as the settlement method. When cash is inserted into the change machine 209 before the registration of the product is completed, cash settlement is selected and determined as the settlement method, as in the case where the cash settlement button BT41 is operated.

When the cash settlement button BT41 is pressed by the customer on the settlement method determination screen shown in FIG. 10B, the first POS terminal 20-1 displays the cash settlement screen shown in FIG. 11A on the customer side display unit 205. indicate. On the cash settlement screen, the first POS terminal 20-1 displays a message prompting the player to insert cash into the change machine 209, saying "Please insert money", and also displays the total amount of goods (payment amount) and The amount of money put into the change machine 209 is displayed. Here, an example is shown in which the amount displayed as the total amount of the goods is 803 yen, and the cash inserted into the change machine 209 is still 0 yen (no cash has been inserted). Subsequently, when the customer inserts cash into the change machine 209, the first POS terminal 20-1 displays the inserted amount in the "deposit amount" display column. For example, when 500 yen is inserted into the change machine 209, the number "500" is displayed in the "deposit amount" display column.

After that, when the amount of money put into the change machine 209 becomes equal to or more than the total amount of goods, the cash settlement end screen shown in FIG. 11B is displayed. For example, when the amount of money inserted into the change machine 209, for example, the amount of money inserted is 1000 yen, as shown in FIG. 11B, the first POS terminal 20-1 displays the "deposit amount" on the cash settlement end screen. The numerical value of "1000" is displayed in the display field of ".

Further, the first POS terminal 20-1 displays the end button BT40 on the cash settlement end screen, and also displays a message prompting the player to operate the end button BT40 saying "Please press the end button if you like". The first POS terminal 20-1 displays the total amount of goods, the amount of cash put into the change machine 209, and the amount of change on the cash settlement end screen. In the example shown in FIG. 11B, the total amount of the goods is 803 yen, the amount of cash put into the change machine 209 is 1000 yen, and the amount of change is 197 yen.

After that, when the customer presses (operates) the end button BT40, the change screen shown in FIG. 11C is displayed. As shown in FIG. 11C, the first POS terminal 20-1 displays a message prompting the customer to receive the change, "Please receive the change" on the customer side display unit 205. Then, the receipt screen shown in FIG. 11D is displayed, and the receipt is printed and issued by the printing unit 213. As shown in FIG. 11D, the first POS terminal 20-1 displays a message "Thank you for receiving the receipt" on the customer side display unit 205, and prompts the customer to receive the receipt.

In this way, the first POS terminal 20-1 ends the transaction for selling the product. Since the change is not paid out until the end button BT40 is pressed (operated), the customer can adjust the number of coins to be paid out as change by aligning the fractions of the amounts. ..

Further, on the payment method determination screen shown in FIG. 10B, when the credit card payment button BT42 is pressed by the customer, the first POS terminal 20-1 displays a credit card payment screen (not shown) on the customer side display unit 205. , Make a payment by credit card. Further, when the electronic money settlement button BT43 is pressed by the customer, the first POS terminal 20-1 displays an electronic money settlement screen (not shown) on the customer side display unit 205, and makes an electronic money settlement.

Further, on the registration screen shown in FIG. 10A, when the clerk side cashier read button BT21 is operated by the clerk side, the clerk side scanner units 212 and 216 select the clerk side POS read payment method. Therefore, the first POS terminal 20-1 displays the code display request screen shown in FIG. 12A on the clerk side display unit 210. In the code display request screen shown in FIG. 12A, the small screen (small window) SG03 is superimposed and displayed on the registration screen. On this small screen SG03, the message "Please display the payment code to the customer" is displayed to prompt the customer to display the payment code. Further, the back button BT61 and the OK button BT62 are displayed on the small screen SG03. When the clerk operates the back button BT61, the first POS terminal 20-1 displays the registration screen on which the small screen SG02 shown in FIG. 10A is displayed on the clerk side display unit 210 to reselect the payment method. ..

Further, when the OK button BT62 is operated, the first POS terminal 20-1 displays the code reading instruction screen shown in FIG. 12B. In the code reading instruction screen shown in FIG. 12B, the small screen SG04 is superimposed on the registration screen and displayed. On the small screen SG04, the message "Please read the barcode" is displayed to prompt the clerk to read the payment code (bar code) displayed by the customer. An image of reading a barcode by the clerk-side scanner unit 212 is displayed on the small screen SG04, and the barcode may be read by either the clerk-side scanner unit 212 or 216.

When the clerk reads the payment code with the clerk side scanner units 212 and 216, the first POS terminal 20-1 transmits the payment data corresponding to the read payment code to the payment business operator via the payment business operator gateway 60. After that, the first POS terminal 20-1 receives the settlement completion data transmitted from the settlement operator via the settlement operator gateway 60.

Further, the stop button BT63 is displayed on the small screen SG04, and when the clerk operates the stop button BT63, the first POS terminal 20-1 displays the registration screen on which the small screen SG02 shown in FIG. 10A is displayed. It is displayed on the side display unit 210 to reselect the payment method.

Further, on the registration screen shown in FIG. 10A, when the customer side cash register read button BT22 is operated by a clerk, the customer side POS read payment method is selected. At this time, the first POS terminal 20-1 displays the code display request screen shown in FIG. 12A on the clerk side display unit 210 in the same manner as when the clerk side cash register read button BT21 is operated.

Subsequently, when the OK button BT62 is operated by the clerk, the first POS terminal 20-1 displays the code reading instruction screen shown in FIG. 13A on the customer side display unit 205. On the code reading instruction screen shown in FIG. 13A, the first POS terminal 20-1 causes the customer side display unit 205 to display the total amount (here, 803 yen) and the like together with the small screen SG05. On this small screen SG05, the message "Please display the payment code and load it into the scanner" is displayed to prompt the customer to display the payment code, and the payment code (bar code) by the scanner units 206 and 207 on the customer side. Prompt to read.

The payment code displayed on the mobile terminal 40 is easier to read by the customer-side scanner units 206 and 207 when the mobile terminal 40 is bright (high brightness) than when the mobile terminal 40 is dark (low brightness). Therefore, in accordance with the message "Please display the payment code and scan it into the scanner", a cautionary note for brightening the display of the mobile terminal 40 such as "Please brighten the screen of the mobile phone" is displayed on the screen. It may be displayed above. Alternatively, after displaying the cautionary statement "Please brighten the screen of the mobile phone", the message "Please display the payment code and scan it with the scanner" may be displayed. In addition, if the customer-side scanner units 206 and 207 cannot read the data, a cautionary note such as "Please brighten the screen of the mobile phone" may be displayed. The display on the mobile terminal 40 will be described after the display on the POS terminal 20 in the normal mode is described.

When the customer reads the payment code with the customer-side scanner units 206 and 207, the first POS terminal 20-1 transmits the payment data corresponding to the read payment code to the payment business operator via the payment business operator gateway 60. After that, the first POS terminal 20-1 receives the settlement completion data transmitted from the settlement operator via the settlement operator gateway 60.

Further, on the registration screen shown in FIG. 10A, when the company A code display button BT23 is operated by a clerk, a mobile terminal reading payment method using the payment code for company A is selected. At this time, the first POS terminal 20-1 displays the payment code screen shown in FIG. 13B on the customer side display unit 205. The payment code for company A is displayed on the payment code screen shown in FIG. 13 (B). On the payment code screen shown in FIG. 13B, the first POS terminal 20-1 causes the customer side display unit 205 to display the total amount (here, 803 yen) and the like together with the small screen SG06. On this small screen SG06, the message "Please check the total payment amount in company A payment and read the payment code" is displayed, prompting the mobile terminal 40 to read the payment code.

As shown in FIG. 13B, when the payment code screen is displayed on the customer side display unit 205, the brightness may be different from that when other images are displayed on the customer side display unit 205. Good. When the payment code displayed on the customer side display unit 205 is read by the mobile terminal 40, it is easier to read the payment code screen displayed on the customer side display unit 205 when the brightness is higher than when the brightness is low. When the brightness of the payment code screen displayed on the customer side display unit 205 is maximum, the mobile terminal 40 makes it easier to read the payment code. Therefore, when displaying the payment code screen on the customer side display unit 205, the brightness may be higher than when another image is displayed on the customer side display unit 205, for example, the brightness may be maximized.

When the customer reads the payment code with the mobile terminal 40, the mobile terminal 40 transmits the payment data corresponding to the read payment code to the payment business operator via the payment business operator gateway 60. After that, the mobile terminal 40 receives the payment completion data transmitted from the payment business operator via the payment business operator gateway 60.

Further, on the registration screen shown in FIG. 10A, when the company A code display button BT23 is operated by a clerk, the payment code for company B is displayed on the customer side display unit 205 instead of the payment code for company A. To do. After that, the settlement is performed in the same manner as when the company A code display button BT23 is operated by the clerk.

Then, in the first POS terminal 20-1, after any one of the clerk side cash register read button BT21, the customer side cash register read button BT22, the company A code display button BT23, and the company B code display button BT24 is operated, the scanner The payment code is read by any of units 206, 207, 212, 216 and the mobile terminal 40. After that, after the settlement by the settlement business operator is completed and the settlement completion data is received, the first POS terminal 20-1 displays the settlement completion screen on the customer side display unit 205 as shown in FIG. At this time, the printing unit 213 prints and issues the receipt. On the payment completion screen, the total amount of payment (payment amount, here 803 yen), the charge balance before payment (balance before payment, here 2162 yen), the charge balance after payment (balance, here 1359 yen) Is displayed. In addition, the message "Thank you for receiving the receipt" is displayed to prompt you to receive the receipt. In this way, the settlement is completed.

(Display example of mobile terminal)
FIG. 15 is a display example on the mobile terminal 40. FIG. 15A is a display example of a screen displayed on the mobile terminal 40 when payment is started. As shown in FIG. 15A, when the payment is started, the payment start screen shown in FIG. 15A is displayed on the display unit 404 of the mobile terminal 40. On the payment start screen, a payment start message is displayed, and a payment code display button BT71 and a payment code reading button BT72 are displayed. The payment start screen is provided for each payment business operator, and here, an example in which the payment business operator is company A will be described.

When the customer operates the payment code display button BT61 on the payment start screen shown in FIG. 15 (A), as shown in FIG. 15 (B), the display unit 404 of the mobile terminal 40 displays the customer information required for payment. A two-dimensional code (bar code and QR code (registered trademark)), which is a payment code related to the payment, is displayed. These two-dimensional codes include personal information of the customer who owns the mobile terminal 40, information on the authority to enable payment, and the like. The first POS terminal 20-1 can read the payment code displayed on the display unit 404 of the mobile terminal 40 by the scanner units 206, 207, 212, 216. When the payment completion data is transmitted from the payment operator after the payment code is read by any of the scanner units, the mobile terminal 40 makes a payment including information on the payment as shown in FIG. 15 (C). The completion report screen is displayed on the display unit 404. Here, on the payment completion report screen displayed on the mobile terminal 40, information such as the name of the store where the purchase was made, the payment amount, the charge balance before payment, and the charge balance after payment is displayed.

Further, when the customer operates the payment code reading button BT72 on the payment start screen shown in FIG. 15A, the payment code reading screen shown in FIG. 15D is displayed on the display unit 404 and provided on the mobile terminal 40. The image pickup device is activated. Further, as shown in FIG. 15D, the message "Please take a picture of the payment code" is displayed on the payment code reading screen. As shown in FIG. 13B, when the payment code screen is displayed on the customer side display unit 205 of the first POS terminal 20-1, the payment code on the payment code screen is photographed according to the displayed message ( (Scan), the mobile terminal 40 generates payment data and transmits it to the payment business operator. Further, when the settlement completion data is transmitted from the settlement operator, the mobile terminal 40 displays the settlement completion screen including the information related to the settlement on the display unit 404 as shown in FIG. 15 (E). Here, on the payment completion screen displayed on the mobile terminal 40, information such as the name of the store where the purchase was made, the payment amount, the charge balance before payment, and the charge balance after payment is displayed on the display unit 404. In addition, the mobile terminal 40 displays the PAY button BT73 on the payment completion screen. By operating the PAY button BT73, the completion of payment is confirmed.

(Display example of POS terminal 20 in full self mode)
Subsequently, the display in the full self mode will be described with reference to FIGS. 16 and 17. 16 and 17 are display examples of the customer side display unit 205 in the full self mode. FIG. 16A is a display example of the registration start screen displayed on the customer side display unit 205 of the POS terminal 20 before the start of product registration. In the screen shown in FIG. 16A, the registration start button BT30 is displayed on the right side of the screen, and the display language switching buttons BT35 to BT37 are displayed on the lower left side of the screen. The registration start button BT30 is a button for instructing the start of product registration. The customer operates the registration start button BT30 before starting the product registration.

FIG. 16B is a display example of the registration screen displayed on the customer side display unit 205 of the POS terminal 20 before the product registration is started. Specifically, FIG. 16B shows the display contents of the registration screen in the scene where two items of products (tea and Daifuku rice cake) are registered. When the registration start button BT30 is operated on the registration start screen shown in FIG. 16B, a registration screen (initial state registration screen) in which no product has been registered is displayed. For convenience of explanation, FIG. 16B shows a registration screen after the product has already been registered.

In FIG. 16B, the image GA01 at the lower left of the screen shows the state of the 20-2 cash register (second POS terminal 20-2). Image GA02 at the bottom left of the screen shows the state of the 20-3 cash register (third POS terminal 20-3).

As shown in FIG. 16B, the message "Please register the product" is displayed in the upper left of the screen, and the message "Please bring the barcode of the product closer to the scanner to register" is displayed below it. Is displayed. Further below, the message "If there is no barcode, please select an item from the bottom" is displayed, and below that, the "Vegetable" button BT38 is displayed.

The checkout button BT32 is displayed at the lower right of the screen, and the clerk call button BT33 is provided on the left side of the checkout button BT32. The checkout button BT32 is a button for instructing the end of product registration. The customer operates the checkout button BT32 after the product registration is completed. The clerk call button BT33 is a button for calling a clerk as described above.

In addition, display language switching buttons BT35 to BT37 are displayed at the lower left of the screen. As described above, the buttons BT35 to BT37 are buttons for switching the display language to English, Chinese, and Korean, respectively. The "vegetable" button BT38 is a button for displaying each preset key of the vegetable. By pressing the "vegetable" button BT38, preset keys corresponding to vegetable products (for example, carrots, Chinese cabbage, cabbage, onions, etc.) are displayed.

FIG. 17 is a display example on the settlement screen displayed on the customer side display unit 205 in the full self mode. FIG. 17A is a settlement screen (payment method selection screen) displayed when the settlement process is started. For example, the POS terminal 20 displays a payment method selection screen as shown in FIG. 17A when the checkout button BT32 is operated on the registration screen (see FIG. 16B).

On the payment method selection screen shown in FIG. 17A, a company A payment image, a company B payment image, a cash payment button, a credit card payment button, and an electronic money payment button are displayed. In addition, the company A payment image includes a company A payment code read button and a company A payment code display button, and the company B payment image includes a company B payment code read button and a company B payment code display button. It has been.

Of these, when the company A payment code reading button displayed on the company A payment image is operated, the first POS terminal 20-1 displays the code reading instruction screen shown in FIG. 13A on the customer side display unit 205. Then, the customer is urged to display the payment code for company A, and the customer-side scanner units 206 and 207 are urged to read the payment code for company A to make a payment. Further, when the company A payment code display button displayed on the company A payment image is operated, the first POS terminal 20-1 displays the payment code screen shown in FIG. 13B on the customer side display unit 205. The payment code for company A is displayed, and the mobile terminal 40 is prompted to read the payment code to make a payment.

Further, when the company B payment code read button or the company B payment display button displayed on the company B payment image is operated, the first POS terminal 20-1 has the company A payment code read button or the company A payment code display button. Compared with the case where the operation is performed, the payment is performed by the same procedure except that the payment code for company A is changed to the payment code for company B.

When the cash settlement button is operated, the first POS terminal 20-1 makes a settlement displaying the images shown in FIGS. 17B and later. FIG. 17B is a settlement screen (payment screen) displayed when starting payment by cash. For example, the POS terminal 20 displays a deposit screen as shown in FIG. 17 (B) when cash is operated on the payment method selection screen (see FIG. 17 (A)). FIG. 17C is a settlement screen (payment screen) displayed when determining the deposit amount. For example, the POS terminal 20 displays a deposit screen as shown in FIG. 17 (C) when cash (deposit) equal to or greater than the payment amount (purchase amount) is inserted.

FIG. 17D is a settlement screen (change screen) displayed when the change is released. For example, the POS terminal 20 displays a change screen as shown in FIG. 17 (D) when the end (receipt) button BT40 is operated on the deposit screen (FIG. 17 (C)). FIG. 17 (E) is a settlement screen (receipt screen) displayed when the change is removed. For example, the POS terminal displays a receipt screen as shown in FIG. 17 (E) when change is removed from the outlet of the change machine 209. The POS terminal 20 may install a sensor such as a photo sensor in the vicinity of the outlet, and when the sensor recognizes an object (assuming a customer's hand), it may be determined that the change has been removed.

FIG. 17F is a pause screen displayed when in the hibernate state. That is, the POS terminal 20 is in the hibernate mode (hibernate state), but when it is in the hibernate mode, it displays a hibernate screen as shown in FIG. 17 (F).

The POS terminal 20 displays the registration start screen (FIG. 16 (A)) after the receipt screen (FIG. 17 (E)) is displayed. For example, the POS terminal 20 displays the registration start screen after the receipt is removed from the issuing port of the printing unit 213. The POS terminal 20 may be provided with a sensor capable of recognizing that the receipt has been removed from the issuing port.

Further, when no change occurs, the transition from the deposit screen (FIG. 17 (C)) to the receipt screen (FIG. 17 (E)) may be performed without displaying the change screen (FIG. 17 (D)). ..

(Payment pattern)
As shown in FIG. 18, there are three patterns of payment by displaying the payment code: payment pattern A, payment pattern B, and payment pattern C.
The payment pattern A is a pattern in which a payment code is displayed on the POS terminal 20 and the payment code is read by the mobile terminal 40. The payment pattern A includes a mobile terminal reading payment method.
The payment pattern B is a pattern in which the payment code is displayed on the mobile terminal 40 and the payment code is read by the scanner units 206, 207, 212, 216. The payment pattern B includes a POS reading payment method on the clerk side and a POS reading payment method on the customer side.
As shown in FIG. 2, the payment pattern C is a pattern in which the mobile terminal 40 reads the two-dimensional code 400C, which is the payment code displayed on the bill 400 provided in the store. The contents of the payment pattern A, the payment pattern B, and the payment pattern C are as follows.

[Payment pattern A]
The contents of the payment pattern A are as follows.
The payment code is displayed on the POS terminal 20, and the payment code displayed on the POS terminal 20 is read by the mobile terminal 40.
The transmission source of the payment data is the mobile terminal 40, and the payment data is transmitted from the mobile terminal 40 to the payment business operator.
Product registration is performed on the POS terminal 20.
The settlement amount is included in the settlement data and is read from the POS terminal 20.
The customer information is stored in the mobile terminal 40.
The store information is read from the POS terminal 20.
That is, the payment pattern A uses the payment amount and store information acquired from the POS terminal 20 by the mobile terminal 40 after the product registration is performed on the POS terminal 20, and the customer information held by the mobile terminal 40. This is a payment pattern that generates payment data and transmits the generated payment data to the payment operator gateway 60. Since the payment code displayed by the POS terminal 20 includes the payment amount and store information, the mobile terminal 40 acquires the payment amount and the store code by reading the payment code displayed by the POS terminal 20. Further, in the payment pattern A, the payment code includes at least information on the payment amount and store information.

[Payment pattern B]
The contents of the payment pattern B are as follows.
The payment code is displayed on the mobile terminal 40, and the payment code displayed on the mobile terminal 40 is read by the POS terminal 20.
The transmission source of the payment data is the POS terminal 20, and the payment data is transmitted from the POS terminal 20 to the payment business operator.
Product registration is performed on the POS terminal 20.
The payment amount is directly input to the POS terminal 20 by product registration.
The customer information is stored in the mobile terminal 40 and is read from the mobile terminal 40.
The store information is stored in the store controller 10 and is acquired from the store controller 10.
That is, in the payment pattern B, after the product is registered on the POS terminal 20, the payment code related to the customer information and the like displayed on the mobile terminal 40 is read by the POS terminal 20, and the customer information acquired from the mobile terminal 40 and the POS This is a payment pattern in which payment data is generated using the payment amount and store information held by the terminal 20, and the generated payment data is transmitted to the payment operator gateway 60. Further, in the payment pattern B, at least the customer information is included in the payment code.

[Payment pattern C]
The contents of the payment pattern C are as follows.
The payment code is displayed by a store display (two-dimensional code) including product data provided near the POS terminal 20 in the store, and the store display is read by the mobile terminal 40.
The transmission source of the payment data is the mobile terminal 40, and the payment data is transmitted from the mobile terminal 40 to the payment business operator.
The product registration is performed by the mobile terminal 40 reading from the store display.
The payment amount is directly input to the mobile terminal 40.
The customer information is stored in the mobile terminal 40.
The store information is read by the mobile terminal 40 from the store display.
That is, in the payment pattern C, the mobile terminal 40 reads the store display (two-dimensional code) including the product data provided near the POS terminal 20 in the store where the POS system 1 is installed, and the mobile terminal 40 reads the payment code. This is a pattern in which a payment is made by generating and transmitting the data to the payment operator gateway 60. As the store display, for example, the two-dimensional code 400C printed on the customer side of the bill 400 shown in FIG. 2 is used. Further, in the payment pattern D, the payment code (two-dimensional code 400C) includes at least information on the payment amount and store information.

(Example of operation of POS terminal 20 in normal mode)
Next, an operation example of the POS terminal 20 in the normal mode will be described. FIG. 19 is a flowchart showing an example of the operation of the POS terminal 20. Specifically, the flowchart of FIG. 19 shows an example of an operation from the start of product registration on the POS terminal 20 in the normal mode to the completion of payment. The flowchart of FIG. 19 starts, for example, when the POS terminal 20 in the normal mode first registers the product.

Step S111: The POS terminal 20 registers the product according to the operation of the clerk.
Step S112: The POS terminal 20 determines whether or not the subtotal button BT10 has been pressed. If it is determined that the subtotal button BT10 has been pressed, the POS terminal 20 proceeds to step S113. If it is determined that the subtotal button BT10 is not pressed, the POS terminal 20 returns to step S111 and repeats the product registration.
Step S113: The POS terminal 20 displays the subplanning surface SG02 shown in FIG. 10A on the clerk side display unit 210.
Step S114: The POS terminal 20 determines whether or not the payment method (the POS reading payment method on the clerk side) for reading the payment code by the clerk side scanner is selected. The POS terminal 20 makes this determination based on whether or not the clerk-side cashier read button BT21 shown in FIG. 10A is operated. When it is determined that the clerk side cash register read button BT21 is operated and the clerk side POS read payment method is selected, the POS terminal 20 proceeds to step S115, and the clerk side cash register read button BT21 is not operated and the clerk side POS If it is determined that the read-in payment method is not selected, the process proceeds to step S120.

Step S115: The POS terminal 20 displays the code display request screen shown in FIG. 12A on the clerk side display unit 210. Subsequently, the POS terminal 20 proceeds to step S116 after the clerk or the like operates the OK button BT62.
Step S116: The POS terminal 20 displays the code reading instruction screen shown in FIG. 12B on the clerk side display unit 210. During this time, the customer activates the payment program stored in the mobile terminal 40 and causes the display unit 404 of the mobile terminal 40 to display the payment code.
Step S117: The POS terminal 20 determines whether or not the clerk has read the payment code displayed on the display unit 404 of the mobile terminal 40 by the clerk side scanner units 212 and 216. When it is determined that the clerk side scanner units 212 and 216 have read the payment code, the POS terminal 20 proceeds to step S118. Further, when it is determined that the clerk side scanner units 212 and 216 have not read the payment code, the POS terminal 20 repeats the process of step S117.

Step S118: The POS terminal 20 generates payment data using the read payment code, product registration information, store information, and the like, and transmits the payment data to the payment business operator.
Step S119: The POS terminal 20 determines whether or not the payment completion data transmitted from the payment operator has been received. When it is determined that the payment completion data has been received, the POS terminal 20 ends the processing of the flowchart shown in FIG. If it is determined that the payment completion data has not been received, the POS terminal 20 repeats the process of step S119.

Step S120: The POS terminal 20 determines whether or not the payment method for reading the payment code (customer-side POS reading payment method) has been selected by the customer-side scanner units 206 and 207. The POS terminal 20 makes this determination based on whether or not the customer-side cash register read button BT22 shown in FIG. 10A is operated. When it is determined that the customer side cash register read button BT22 is operated and the customer side POS read payment method is selected, the POS terminal 20 proceeds to step S121, and the customer side cash register read button BT22 is not operated and the customer side POS read payment is made. If it is determined that the method is not selected, the process proceeds to step S122.
Step S121: The POS terminal 20 displays the code reading instruction screen shown in FIG. 13A on the customer side display unit 205. Subsequently, the POS terminal 20 proceeds to step S117.

Step S122: The POS terminal 20 determines whether or not the payment method (mobile terminal reading payment method) for reading the payment code on the mobile terminal 40 has been selected. The POS terminal 20 makes this determination based on whether or not the company A code display button BT23 or the company B code display button BT24 shown in FIG. 10A is operated. When it is determined that the mobile terminal reading payment method is selected by operating the company A code display button BT23 or the company B code display button BT24, the POS terminal 20 proceeds to step S123 and proceeds to the company A code display button BT23 or the company B code. If it is determined that the mobile terminal reading payment method is not selected without operating the display button BT24, the process proceeds to step S124.
Step S123: The POS terminal 20 displays the payment code screen shown in FIG. 13B on the customer side display unit 205. Subsequently, the POS terminal 20 proceeds to step S119.
Step S124: The POS terminal 20 makes a payment by another payment method. Payment by other payment methods includes payment by cash, credit card, and electronic money. After that, the POS terminal 20 ends the processing of the flowchart shown in FIG.

(Operation example of mobile terminal 40)
Next, an operation example of the mobile terminal 40 will be described. FIG. 20 is a flowchart showing an example of the operation of the mobile terminal 40. Specifically, the flowchart of FIG. 20 shows an example of an operation from the start of payment on the mobile terminal 40 to the completion of payment. The flowchart of FIG. 20 starts, for example, when the POS terminal 20 in the normal mode activates the payment program.

Step S131: The mobile terminal 40 displays the payment start screen shown in FIG. 15A when the payment program is activated.
Step S132: The mobile terminal 40 determines whether or not the operation of pressing the payment code display button BT61 shown in FIG. 15A displayed on the display unit 404 has been performed. If it is determined that the operation of pressing the payment code display button BT61 has been performed, the mobile terminal 40 proceeds to step S133, and if it is determined that the operation of pressing the payment code display button BT61 has not been performed, the mobile terminal 40 proceeds to step S136.

Step S133: As shown in FIG. 15B, the mobile terminal 40 displays the payment code on the display unit 404.
Step S134: The mobile terminal 40 determines whether or not the payment completion data transmitted by the payment operator has been received. If it is determined that the payment completion data has been received, the mobile terminal 40 proceeds to step S135. If it is determined that the payment completion data has not been received, the mobile terminal 40 repeats the process of step S134.
Step S135: The mobile terminal 40 displays the settlement completion report screen shown in FIG. 15C on the display unit 404. After that, the processing of the flowchart shown in FIG. 20 is completed.
Step S136: The mobile terminal 40 determines whether or not the operation of pressing the payment code reading button BT72 shown in FIG. 15A displayed on the display unit 404 has been performed. When the mobile terminal 40 determines that the operation of pressing the payment code display button BT71 has been performed, the process proceeds to step S137, and when it is determined that the payment code display button BT71 has not been pressed, the mobile terminal 40 returns to step S132. Repeat the process.
Step S137: The mobile terminal 40 displays the payment code reading screen shown in FIG. 15 (D).
Step S138: The mobile terminal 40 determines whether or not the payment code has been read. If it is determined that the payment code has been read, the mobile terminal 40 proceeds to step S138. If it is determined that the payment code has not been read, the mobile terminal 40 repeats the process of step S138.
Step S139: The mobile terminal 40 displays the payment content information. As a screen for displaying the payment content information, the mobile terminal 40 displays the payment completion screen on the display unit 404 as shown in FIG. 15 (E).
Step S140: The mobile terminal 40 determines whether or not the operation of pressing the PAY button BT73 has been performed. When it is determined that the operation of pressing the PAY button BT73 has not been performed, the mobile terminal 40 repeats the process of step S140. When it is determined that the operation of pressing the PAY button BT73 has been performed, the mobile terminal 40 ends the process of the flowchart shown in FIG.

(Operation example of payment operator gateway 60)
Next, an operation example of the payment operator gateway 60 will be described. FIG. 21 is a flowchart showing an example of the operation of the payment operator gateway 60. Specifically, the flowchart of FIG. 21 shows an example of an operation from the transmission of payment data from the POS terminal 20 or the mobile terminal 40 to the transmission of payment completion data.

Step S151: Receives payment data transmitted from the POS terminal 20 or the mobile terminal 40.
Step S152: The payment process is performed by receiving the payment data. In the payment process, the payment business operator 70 withdraws from the bank card or credit card of the customer P and makes a deposit to the cloud center 50. In addition, the cloud center 50 makes a transfer to the store where the POS system 1 is provided.
Step S153: After the payment process is completed, the customer payment completion data is transmitted to the POS terminal 20 and the mobile terminal 40. In this way, the processing of the flowchart shown in FIG. 21 is completed.

(Example of operation of POS terminal 20 in full self mode)
Next, an operation example of the POS terminal 20 in the full self mode will be described. FIG. 22 is a flowchart showing an example of the operation of the POS terminal 20. Specifically, the flowchart of FIG. 22 shows an example of the operation from the start of product registration to the completion of payment on the POS terminal 20 in the full self mode. The flowchart of FIG. 22 starts when, for example, the POS terminal 20 in the full self mode first registers the product.

Step S211: The POS terminal 20 registers the product according to the operation of the clerk.
Step S212: The POS terminal 20 determines whether or not the checkout button BT32 displayed on the customer side display unit 205 has been pressed. If it is determined that the checkout button BT32 has been pressed, the POS terminal 20 proceeds to step S213. If it is determined that the checkout button BT32 is not pressed, the POS terminal 20 repeats the process of step S212.

Step S213: The POS terminal 20 displays the settlement screen (payment method selection screen) shown in FIG. 17A as the accounting screen for accounting on the customer side display unit 205.
Step S214: The POS terminal 20 determines whether or not a payment method (customer-side POS reading payment method) for reading a payment code by the customer-side scanner of the POS terminal 20 has been selected. Specifically, it is determined whether or not the company A settlement read button or the company B settlement read button shown in FIG. 17A has been operated. When it is determined that the customer-side POS reading payment method is selected by operating the company A payment reading button or the company B payment reading button, the POS terminal 20 proceeds to step S215. Further, when it is determined that the company A payment read button or the company B payment read button is not operated and the customer side POS read payment method is not selected, the POS terminal 20 proceeds to step S219.
Step S215: The POS terminal 20 displays the code reading instruction screen shown in FIG. 13A on the customer side display unit 205. The customer displays the payment code on the display unit 404 of the mobile terminal 40 in response to the display of the code reading instruction screen.

Step S216: The POS terminal 20 determines whether or not the payment code displayed on the mobile terminal 40 has been read by the customer-side scanner units 206 and 207. If it is determined that the payment code has been read, the POS terminal 20 proceeds to step S216. If it is determined that the payment code has not been read, the POS terminal 20 repeats the process of step S216.
Step S217: The POS terminal 20 generates payment data using the read payment code, product registration information, store information, and the like, and transmits the payment data to the payment business operator.
Step S218: It is determined whether or not the settlement completion data transmitted from the completed business operator has been received. When it is determined that the payment completion data has been received, the POS terminal 20 ends the processing of the flowchart shown in FIG. If it is determined that the payment completion data has not been received, the POS terminal 20 repeats the process of step S218.

Step S219: The POS terminal 20 determines whether or not the payment method (mobile terminal reading payment method) for reading the payment code on the mobile terminal 40 has been selected. The POS terminal 20 makes this determination based on whether or not the company A payment display button and the company B payment display button shown in FIG. 17A are operated. When it is determined that the mobile terminal reading payment method is selected by operating the company A payment display button and the company B payment display button, the POS terminal 20 proceeds to step S220, and the company A payment display button and the company B payment display button are pressed. If it is determined that the mobile terminal reading payment method is not selected without being operated, the process proceeds to step S221.
Step S220: The POS terminal 20 displays the payment code screen shown in FIG. 13B on the customer side display unit 205. Subsequently, the POS terminal 20 proceeds to step S218.
Step S221: The POS terminal 20 makes a payment by another payment method. Payment by other payment methods includes payment by cash, credit card, and electronic money. After that, the POS terminal 20 ends the processing of the flowchart shown in FIG.

(Outline of operation example of POS terminal 20 in semi-self mode)
The semi-self mode has a registration-only mode and an accounting-only mode. In the registration-only mode, the clerk-side processing unit operates and the customer-side processing unit pauses. On the other hand, in the accounting-only mode, the clerk-side processing unit is suspended and the customer-side processing unit is activated. The customer-side processing unit in the registration-only mode and the clerk-side processing unit in the accounting-only mode may be in an operable state without being suspended.

In the registration-only mode, the clerk performs the registration process in the clerk side processing unit. The operation of the POS terminal 20 (first POS terminal 20-1) at this time is the same as the operation of the clerk side processing in the normal mode until the subtotal button BT10 is operated. Therefore, the registration process on the registration screen shown in FIG. 9A is performed, and the registration screen shown in FIG. 9B is displayed. Here, the registration process is completed by operating the subtotal button BT10 or operating the 20-2 cash register button BT12 or the 20-3 cash register button BT13.

When the subtotal button BT10 is operated, the POS terminal 20 displays that the subtotal button BT10 is erased from the screen shown in FIG. 9B, and operates the 20-2 cash register button BT12 or the 20-3 cash register button BT13. To the clerk. The POS terminal 20 designates another POS terminal 20 (second POS terminal 20-2 or third POS terminal) that performs settlement processing by operating the 20-2 cash register button BT12 or the 20-3 cash register button BT13. The POS terminal 20 to which the registration information is transmitted is in the accounting-only mode.

When the 20-2 cash register button BT12 or the 20-3 cash register button BT13 is operated, the POS terminal 20 has the clerk side cash register read button BT21, the customer side cash register read button BT22, among the registration screens shown in FIG. 10 (A). The company A code display button BT23, the company B code display button BT24, and the other payment button BT25 are displayed on the clerk side display unit 210. Further, the POS terminal 20 allows the clerk to operate any of the clerk side cash register read button BT21, the customer side cash register read button BT22, the company A code display button BT23, the company B code display button BT24, and the other payment button BT25. prompt. After that, when the clerk operates any of the clerk side cashier read button BT21, the customer side cashier read button BT22, the company A code display button BT23, the company B code display button BT24, or the other payment button BT25, 20- 2 Send information about the payment method to the POS terminal specified by the cash register button BT12 or 20-3 cash register button BT13. The above is the operation in the registration-only mode.

In the accounting-only mode, the customer performs the settlement process. At this time, the operation of the POS terminal 20 is the same as the operation of the customer side processing unit after the subtotal button BT10 in the normal mode is operated. Therefore, for example, when the other payment button BT25 is operated after the POS terminal 20 for the settlement process is designated, the POS terminal 20 for the settlement process displays the payment method determination screen shown in FIG. 10B on the customer side. It is displayed on the display unit 205. After that, the screens shown in FIG. 11 are sequentially displayed, and the same settlement process as in the normal mode is performed.

Further, when the clerk side cash register read button BT21 is operated after the POS terminal 20 for performing the settlement processing is specified, the POS terminal 20 for performing the settlement processing displays the code display request screen shown in FIG. 12A on the customer side. Displayed in unit 205. After that, the settlement process similar to that in the normal mode is performed through the process of displaying the code reading instruction screen shown in FIG. 12B.

Further, when the customer side cash register read button BT22 is operated after the POS terminal 20 for the settlement process is specified, the POS terminal 20 for the settlement process displays the code reading instruction screen shown in FIG. 13A on the customer side. Displayed in unit 205. After that, the same settlement process as in the normal mode is performed.

Further, when the company A code display button BT23 or the company B code display button BT24 is operated after the POS terminal 20 for performing the settlement processing is specified, the POS terminal 20 for performing the settlement processing is settled as shown in FIG. 13 (B). The code screen is displayed on the customer side display unit 205. After that, the same settlement process as in the normal mode is performed. In this way, the registration process and the settlement process in the semi-self mode are performed.

In the registration-only mode, a designation button for designating the POS terminal 20 for transmitting registration information and performing settlement processing is displayed on, for example, the clerk side display unit 210, and this designation button operates the subtotal button BT10. It may be displayed after. Alternatively, instead of the subtotal button BT10, a designated button may be displayed so that the designated button also serves as a subtotal button. Further, instead of displaying the designated button on the clerk side display unit 210, or by displaying the designated button, the key operation unit 211 may be provided with the designated button.

As described above, in the POS terminal 20 in the POS system 1 of the present embodiment, the payment code displayed by the POS terminal 20 is read by the mobile terminal 40, and the payment code displayed by the mobile terminal 40 is read by the POS terminal 20. It has a selection unit that selects the payment to be read. In the payment in which the mobile terminal 40 reads the payment code displayed by the POS terminal 20, the payment code is displayed on the customer side display unit 205 of the POS terminal 20, and the payment code is read by the mobile terminal 40. In the payment in which the payment code displayed by the mobile terminal 40 is read by the POS terminal 20, the payment code displayed on the display unit 404 of the mobile terminal 40 is read by any of the scanner units 206, 207, 212, and 216 of the POS terminal 20. As described above, the POS terminal 20 is provided with a selection unit capable of selecting a payment method, so that the payment method requested by the customer can be selected quickly and reliably. Therefore, the settlement process can be performed efficiently.

Further, in the above POS terminal 20, in the normal mode, the clerk side cashier read button BT21, the customer side cashier read button BT22, the company A code display button BT23, and the company B code display button BT24 for selecting the payment method are used by the clerk. Is operable. Therefore, it is possible to prevent the customer from performing unnecessary operations. In addition, since the clerk who is accustomed to the operation of selecting the payment method can select the payment method, the settlement process can be performed efficiently.

Further, in the above-mentioned POS terminal 20, the store clerk side processing unit including the store clerk side display unit 210 and the store clerk side scanner units 212 and 216, and the customer side processing unit including the customer side display unit 205 and the customer side scanner units 206 and 207 are provided. Be prepared. In the above-mentioned POS terminal 20, the control for the clerk-side processing unit and the control for the customer-side processing unit are different. Specifically, in the normal mode, a selection button for selecting the payment method processing is displayed on the clerk side, an instruction for prompting the customer to display the payment code on the mobile terminal 40, etc. is displayed, and the customer side displays the payment code. Processing such as reading is performed. Therefore, since it is possible to give appropriate instructions according to the progress of the process, both the clerk and the customer can receive appropriate instructions. Therefore, the settlement process can be performed efficiently.

Further, in the above-mentioned POS terminal 20, the clerk side display unit 210 is provided with operation guidance for the clerk side scanner units 212 and 216, and the customer side display unit 205 is provided with operation guidance for the customer side scanner units 206 and 207. There is. Therefore, the POS terminal 20 can provide appropriate guidance to the operators (customers and clerk) who operate the scanner units 206, 207, 212, 216. Therefore, since it is possible to provide operation guidance according to the person performing the operation, it is possible to efficiently perform the settlement process.

Further, the above-mentioned POS terminal 20 is provided with a plurality of operation modes, and the control for the clerk side processing unit and the customer side processing unit is different between the normal mode and the full self mode. Therefore, since control can be performed according to the operation mode, the settlement process can be performed efficiently.

(Modification example)
Hereinafter, a modified example of the above embodiment will be described. In the above example, when the mobile terminal reading payment method is performed, the POS terminal 20 once displays the payment method selection screen shown in FIG. 17 (A), and the company A payment code display button or the company B payment code display button of the company A payment image. After the company B payment code display button of the company payment image is operated, the payment code is displayed on the payment code screen shown in FIG. 13 (B), but as shown in FIG. 23, the payment code is displayed on the payment method selection screen. May be displayed. In the example shown in FIG. 23, the POS terminal 20 directly displays the company A payment code on the company A payment image together with the company A payment code read button, and displays the company B payment code on the company B payment image together with the company B payment code read button. Display directly. In this way, instead of displaying the payment code display button on the payment method selection screen and displaying the payment code when the payment code display button is operated, the payment code is directly displayed on the payment method selection screen. As a result, the labor of the customer's operation can be reduced by one operation. Therefore, the settlement process can be performed efficiently.

Further, in FIG. 23, when displaying the company A payment image, the company B payment image, and the cash payment button, the cash payment button is displayed between the company A payment image and the company B payment image. In this way, when displaying payment images by different payment providers, the payment images are read by talking and displaying a plurality of payment images by sandwiching an image other than the payment image without arranging the payment images next to each other. It is possible to prevent the payment code from being mistaken.

Further, in the above example, the payment method is determined each time in each operation mode of the POS terminal 20, but for example, the settlement method may be determined according to the operation mode. Further, the payment method determined here is a provisional payment method, and the provisional payment method may be changed.

For example, the payment method in the normal mode may be tentatively determined as the mobile terminal read payment method, and the payment method in the full self mode may be determined as the customer side POS read payment method. In this case, a screen corresponding to the tentatively determined payment method may be displayed as a default on the clerk side display unit 210 and the customer side display unit 205 so that the payment method to be changed as appropriate can be selected.

In the above example, the card payment unit 208 can read a credit card or a prepaid card (electronic money), but may be able to read another card, for example, a membership card. The membership card here may be a membership card at a store where the POS terminal 20 is installed, or a membership card of a group or the like including the store.

If the membership card or prepaid card stores information on points that can be used for payment (hereinafter referred to as "payment points"), the card payment unit 208 reads and writes the information on the payment points. May be possible. Further, the customer side display unit 205 may be provided with a point display unit for displaying payment points. By providing the point display unit, the customer can easily recognize the payment points that can be used for payment, and the convenience of the customer can be enhanced. Further, the customer side display unit 205 may be provided with a point use button that allows the payment points to be used for payment. By providing a point use button, it becomes easier for customers to use payment points.

The payment points may be used only for payment by cash, credit card, or electronic money, or may be used for a plurality of these payments. Further, the payment points displayed on the customer side display unit 205 may be displayed from the time when the membership card is inserted into the card payment unit 208. For example, the product has been registered since the product was registered. It may be displayed until after the registration of the product is completed, or it may be displayed when the payment is made after the registration of the product is completed. By displaying the settlement points from the time when the product is registered, it is possible to smoothly prepare money for settlement in cash settlement. In addition, depending on the payment point, it can be used as a reference for selecting a payment method. For example, when there are many payment points remaining, the payment amount will be small, so select cash payment, and when there are few payment points remaining, the payment amount will be large, so select credit card payment. You can also.

In the above example, in the normal mode of the POS terminal 20, when the subtotal button BT10 is displayed, the 20-2 cash register button BT12 and the 20-3 cash register button BT13 are displayed, but the subtotal button BT10 is displayed. The 20-2 cash register button BT12 and the 20-3 cash register button BT13 may not be displayed when they are displayed. In this case, after pressing the subtotal button BT10, the 20-2 cash register button BT12 or the 20-3 cash register button BT13 may be displayed. By displaying the 20-2 cash register button BT12 and the 20-3 cash register button BT13 after pressing the subtotal button BT10, it is possible to facilitate the settlement process on the other POS terminal 20 even in the normal mode.

Further, in the above example, the subtotal button BT10 is not displayed in the registration-only mode of the semi-self mode, but the subtotal button BT10 is displayed and the 20-2 cash register button BT12 and the 20-3 cash register button BT13 are not displayed. You may. In this case, the 20-2 cash register button BT12 or the 20-3 cash register button BT13 may be displayed after the subtotal button BT10 is operated. Further, the 20-2 cash register button BT12 and the 20-3 cash register button BT13 may be displayed together with the subtotal button BT10.

Further, in the above example, when the POS terminal 20 selects payment by credit card at the time of product registration in the normal mode, the credit payment screen is displayed on the customer side in the settlement process after the subtotal button BT10 is pressed. It is displayed in 205. On the other hand, the POS terminal 20 may display the credit settlement screen on the customer side display unit 205 at the stage before the subtotal button BT10 is pressed at the time when the payment by the credit card is selected. In this case, the credit settlement screen may continue to be displayed even when the subtotal button BT10 is operated. Further, in this case, the POS terminal 20 may allow the credit card to be inserted into the card payment unit 208 before the registration of the product is completed.

Then, when the product registration is completed, in other words, when the subtotal button BT10 is pressed, if a credit card is inserted in the card payment unit 208, payment by the credit card is made when the subtotal button BT10 is pressed. May be started. When payment by credit card is started when the subtotal button BT10 is pressed, the credit payment screen is not displayed, and for example, a notification screen for notifying that payment is progressing by credit card is displayed on the customer side. It may be displayed in unit 205. Further, when making a payment using electronic money, if the electronic money is not a contactless IC but a contact type IC or the like and is inserted into the card payment unit 208 for payment, the payment is made with a credit card. Payment by electronic money may be performed by the same procedure. Further, in the case of payment by electronic money using a contactless IC, for example, when payment by electronic money is selected before the product registration is completed, the position where the prepaid card is brought close to is conspicuous, for example, a lamp. It may be lit or blinked.

Further, in the above example, the small screen SG01 shown in FIG. 9B is displayed when the product is registered. Further, when the payment method is not selected during the product registration and the subtotal button BT10 is operated to shift to the settlement process, the payment method determination screen shown in FIG. 10B is displayed on the customer side display unit 205. indicate. The display of the small screen SG01 or the payment method determination screen may be appropriately changed according to the state of the payment unit of the POS terminal 20, for example. For example, if there is a problem in inserting or withdrawing cash in the change machine 209, or if the change is near full or near end, the cash settlement button BT41 may not be displayed. Further, when there is a problem in inserting the card by the card settlement unit 208, the credit settlement button BT42 may not be displayed. Further, when there is a problem in reading the adjacent cards by the card payment unit 208, the electronic money payment button BT43 may not be displayed. Further, in these cases, instead of displaying each button, the display may be lightened, grayed out, or the display may be crossed.

It should be noted that the above embodiment is an example, and the specific configuration is not limited to the above embodiment, and includes a design and the like within a range that does not deviate from the gist of the invention.

For example, in the above example, the POS terminal 20 has three types of operation modes (normal mode, full self mode, and semi-self mode), but may have one or more of these operation modes. .. For example, the POS terminal may operate only in the normal mode or the semi-self mode, may operate in the normal mode and the full self mode or the semi-self mode, or may operate in the semi-self mode and the full self mode. In addition, when operating in the semi-self mode, it may operate only in the registration-only mode, it may operate only in the accounting-only mode, or it may be used by switching between both the registration-only mode and the accounting-only mode. It may be something that can be done.

Further, in the above example, the POS terminal 20 included in the POS system 1 is provided with a clerk-side processing unit and a customer-side processing unit, and product brain registration is possible in both the clerk-side processing unit and the customer-side processing unit. Yes, the settlement process is possible for both the product registered by the own terminal and the product registered by the other terminal in the POS system 1, but the POS terminal 20 may be in another mode. For example, a POS system dedicated to registration may be used, of which one or both of the clerk-side processing unit and the customer-side processing unit are provided, and the product can be registered by either or both of the clerk-side processing unit and the customer-side processing unit. The POS terminal may be included in the POS system. Alternatively, a POS terminal capable of settlement processing of the registered product on at least one of the own terminal and the other terminal in the POS system may be included.

Further, in the above example, when the subtotal key is operated, the POS terminal 20 superimposes the small screen SG02 on the registration screen (FIG. 10 (A)), but the POS terminal 20 displays the subtotal. When the key is operated, instead of (switching) the registration screen, a subplanning surface for displaying information or the like displayed on the small screen SG02 may be displayed.

The mode switching button 211a or the like for switching the operation mode is a hardware key, but the operation mode is switched by a software key displayed on the display unit (clerk side display unit 210 or the like) in place of or in addition to the hardware key. You may do so. That is, instead of or in addition to the mode switching button 211a, the software key corresponding to the mode switching button 211a may be displayed. The same applies to each button when a number of mode switching buttons corresponding to each operation mode are prepared.

Further, in the above example, the POS terminal 20 includes one printing unit 213 that can rotatably change the direction from the clerk side to the customer side and from the customer side to the clerk side (see FIGS. 2 to 4). Instead of one printing unit 213, two printing units (a printing unit fixedly directed to the clerk side and a printing unit fixedly directed to the customer side) may be provided.

In the above example, when the registration information is transmitted to another terminal, the clerk specifies (selects) the terminal to which the registration information is transmitted (destination), but when the registration information is transmitted to the other terminal, the clerk May only specify that the registration information is to be transmitted without specifying the destination terminal. That is, only the send button may be arranged. In the mode in which the clerk only specifies that the registration information is to be transmitted without specifying the destination terminal, the transmitting terminal selects one terminal as the destination according to a predetermined priority and registers it in the selected terminal. Send information.

The predetermined priority is, for example, when the registration information is transmitted from the first POS terminal 20-1 to another terminal (second POS terminal 20-2, third POS terminal 20-3), the third POS terminal 20-3 in the full self mode May be higher than that of the second POS terminal 20-2 in the normal mode (registration information may be preferentially transmitted to the third POS terminal 20-3 in the full self mode).

Further, in the above example, the store clerk side processing unit is provided with the store clerk side handy scanner unit 212 and the store clerk side fixed scanner unit 216, but only the store clerk side handy scanner unit 212 or the store clerk side fixed scanner unit 216 is provided. It may have been. Further, although the customer-side fixed scanner unit 206 and the customer-side handy scanner unit 207 are provided, only the customer-side fixed scanner unit 206 and the customer-side handy scanner unit 207 may be provided.

Further, in the above example, in the normal mode, the clerk selects either the display of the payment code on the POS terminal 20 or the reading of the payment code by the POS terminal 20, and in the full self mode, the customer selects the payment code for the POS terminal 20. Either display or reading of the payment code by the POS terminal 20 is selected, but either the display of the payment code on the POS terminal 20 or the reading of the payment code by the POS terminal 20 is automatic based on the selection conditions based on the predetermined conditions. It may be decided as a target. For example, the payment method may be automatically selected according to the operation mode of the POS terminal 20 that performs the registration process. For example, when the POS terminal 20 is in the normal mode, the customer does not perform the registration process and the time allowance for displaying the payment code of the mobile terminal 40 becomes large. Therefore, the payment is made by reading the payment code by the POS terminal 20 and is full. In the self-mode, the customer registers and the time margin for displaying the payment code of the mobile terminal 40 is reduced, so that the payment may be made by displaying the payment code on the POS terminal 20.

Further, in this case, the payment method once selected may be reselected. For example, according to the above example, when the POS terminal 20 is in the normal mode, the payment method is set to read the payment code by the POS terminal 20, but the payment method is changed to the method in which the POS terminal 20 displays the payment code. A change button may be provided. The payment method change button may be provided in the clerk side processing unit, for example, the clerk side display unit 210, or may be provided in the customer side processing unit, for example, the customer side display unit 205. Alternatively, it may be provided in both the clerk side processing unit and the customer side processing unit.

Further, the payment method may be set in advance by the store or the like based on a predetermined selection condition. Further, the selection condition may be a condition other than the operation mode. For example, a time zone such as a busy time zone or a quiet time zone may be used as a selection condition, or the customer's characteristics, such as gender and age, may be determined and the customer's characteristics may be used as a selection condition. Alternatively, the number of registered products or the number of types may be used as a selection condition, or a combination of these conditions may be used as a selection condition.

Further, the predetermined selection condition is the type of electronic money used for payment, and the mode of payment may be determined based on the type of electronic money used for payment. For example, when the electronic money A is used, the payment code is displayed on the customer side display unit 205, and when the electronic money B is used, the payment code displayed on the mobile terminal 40 is read. May be good. In addition, the passage of time such as the time elapsed since the payment code is displayed may be set as a predetermined selection condition, and the mode of payment may be changed when the predetermined time has elapsed. For example, after displaying the payment code on the customer side display unit 205, if the payment is not performed for a certain period of time, the payment may be shifted to the payment that reads the payment code displayed on the mobile terminal 40. In this case, when it is difficult to read the payment code with one display, the payment code may be easily read by the other display, and the reading may be performed quickly and the payment may proceed smoothly.

Further, the predetermined selection condition may be, for example, an attribute of the customer. The attributes of the customer may be attributes such as the age, gender, and whereabouts of the customer, or may be the usage history of payment. The customer's attributes may be acquired by information linked by the customer's membership card or the like, manual input by the clerk or the customer, image recognition, face authentication, or the like. Since the payment mode is selected from the customer attributes, it is possible to determine the payment mode suitable for the customer attributes.

Further, in the above example, the payment method is determined by the clerk selecting the payment method and operating the payment method selection button, but the payment method may be selected by another selection. For example, the clerk payment method may not be selected, and the payment may be made by a payment method predetermined according to the operation mode. Further, the payment method may be selected by operating the device provided outside the store controller 10 or other POS terminal 20.

Further, in the above example, when the payment code fails to be read and an error occurs, the occurrence of the error may be notified by an error sound, or the cause of the error and the countermeasures may be notified as an error message. Good. The speaker that emits an error sound may be directed to the customer side or the clerk side. The error message may be displayed on either one of the clerk side display unit 210 and the customer side display unit 205, or may be displayed on both sides. When the error message is displayed on both the clerk side display unit 210 and the customer side display unit 205, the contents may be the same or different. The mode of notifying these error contents may be set according to the contents of the error.

For example, a plurality of errors may be classified according to their contents, an error code may be attached, and a countermeasure for each error code may be determined. For example, an error caused by non-member use is given an error code 001, an error caused by an invalid one-time key is given an error code 002, and the credit card used for code payment is prohibited. Error code 005 is attached to the error caused by. The error caused by the prohibition of use of the credit card used for code payment is an error that may cause unauthorized use, but the error that may cause unauthorized use is the credit used for code payment. There are errors such as the card being a stolen reported card or a blacklist card. In the case of these errors that may be used illegally, the clerk may be alerted to the fraudulent use.

As an example when an error occurs, for example, in the case of an error with error code 001, as shown in FIG. 24, the error message "I am not a member of XX Pay" is displayed on the clerk side display unit 210 and the customer side display unit 205. It is displayed on both sides of. In addition, in the error of error code 002, the error message "Invalid one-time key" is displayed on the clerk side display unit 210, and "Please update the payment screen again" on the customer side display unit 205. Error message is displayed. At this time, the error message displayed on the clerk side display unit 210 is a message dedicated to the clerk side display unit 210, and the error message displayed on the customer side display unit 205 is a message dedicated to the customer side display unit 205. ..

In addition, in the error of the error code 005, the error message "The credit card has been suspended is displayed" is displayed on the clerk side display unit 210, and the error message is not displayed on the customer side display unit 205, or simply "An error has occurred. The message "Yes" is displayed. By such a response, it is possible to call the clerk's attention to unauthorized use without the customer's awareness. Similar measures are taken for errors that may be fraudulently used, such as errors such as the credit card used for code payment being a stolen reported card or a blacklist card.

Further, when the communication between the POS system 1 and the payment operator 70 fails in the code payment, the POS system 1 cannot grasp whether or not the payment is completed. In this case, the printing unit 213 may print and issue a receipt containing the message "a transaction with unknown settlement has occurred". In this case, the printing unit 213 can change its orientation between the clerk side and the customer side. Therefore, for example, when the printing unit 213 is facing the customer side, the printing unit 213 is temporarily directed to the clerk side. Then, a message or an icon prompting the clerk to receive the receipt printed and issued by the printing unit 213 may be displayed on the clerk side display unit 210.

Further, when the POS terminal 20 determines that the payment code cannot be displayed on the clerk side display unit 210 or the customer side display unit 205, the POS terminal 20 makes a payment by scanning the payment code displayed on the mobile terminal 40 with a scanner. To. Therefore, when the POS terminal 20 determines that the payment code cannot be displayed on the clerk side display unit 210 or the customer side display unit 205, the POS terminal 20 prompts the customer to display the payment code on the mobile terminal 40. When it is determined that the payment code cannot be displayed on the clerk side display unit 210 or the customer side display unit 205, for example, the clerk side display unit 210 or the customer side display unit 205 that displays the payment code is a full-color display device. It is not a (full-color liquid crystal display device) but a "7-segment display" or a "black and white display".

Hereinafter, Supplementary notes 11 to 15 and Supplementary notes 21 to 25 are disclosed.
(Appendix 11)
A display unit that displays a payment code that can be settled by being read by an external reader,
Equipped with a reader that can read the payment code displayed on the external display device,
A payment unit that completes payment by reading the payment code displayed on the external reader by the customer.
In order to make a payment, a selection unit that selects either the display of the payment code by the display unit or the reading of the payment code by the reading unit, and
A product sales data processing device characterized by being equipped with.

According to the configuration of Appendix 11, the settlement process can be performed efficiently.

(Appendix 12)
The product sales data processing device according to Appendix 11, wherein the selection unit automatically selects either the display of the payment code by the display unit or the reading of the payment code by the reading unit based on a predetermined selection condition.

According to the configuration of Appendix 12, it is possible to eliminate the need for the judgment of the clerk in determining the payment method.

(Appendix 13)
The product sales data processing device according to Appendix 11 or 12, wherein the selection unit selects reading of the payment code by the reading unit when it is determined that the payment code cannot be displayed on the display unit.

According to the configuration of Appendix 13, it is possible to prevent unnecessary operations from being performed.

(Appendix 14)
The product sales data processing device according to any one of Appendix 11 to 13, wherein the selection unit can be operated by a clerk.

According to the configuration of Appendix 14, it is possible to prevent the customer from performing unnecessary operations.

(Appendix 15)
Computer,
A display means that displays a payment code that can be settled by being read by an external reader,
A reading means that can read the payment code displayed on the external display device,
A payment means that completes payment by reading the payment code displayed on the external reader by the customer.
A selection means for selecting either the display of the payment code by the display means or the reading of the payment code by the reading means in order to make a payment.
A program characterized by functioning as.

According to the configuration of Appendix 15, the settlement process can be performed efficiently.

(Appendix 21)
The clerk side display unit that displays toward the clerk side and the clerk side processing unit that can read the payment code and includes the clerk side reading unit provided on the clerk side,
It is provided with a customer-side display unit that displays a display toward the customer side and a customer-side processing unit that can read the payment code and includes a customer-side reading unit provided on the customer side.
A product sales data processing device characterized in that the control for the clerk-side processing unit and the control for the customer-side processing unit are different.

According to Appendix 21, the processing can be performed efficiently.

(Appendix 22)
The control for the clerk processing unit is an operation guide of the clerk side reading unit displayed on the clerk side display unit.
The product sales data processing device according to Appendix 21, which is an operation guide of the customer side reading unit displayed on the customer side display unit, controls the customer side processing unit.

According to Appendix 22, operation guidance can be provided according to the person performing the operation.

(Appendix 23)
It has multiple operation modes related to product registration and settlement performed by at least one of the clerk and the customer.
The product sales data processing device according to Appendix 21 or 22, wherein the control of the clerk-side processing unit and the customer-side processing unit is different depending on the operation mode.

According to Appendix 23, control can be performed according to the operation mode.

(Appendix 24)
The clerk-side reading unit is a handy scanner and
The customer-side reading unit is a fixed scanner, and the operation guide of the handy scanner is displayed on the clerk-side display unit.
The product sales data processing device according to any one of Supplementary note 21 to 23, which displays an operation guide of the fixed scanner on the customer side display unit.

According to Appendix 24, appropriate operation guidance can be provided.

(Appendix 25)
A clerk-side display means that displays toward the clerk side and a clerk-side processing means that can read the payment code and includes a clerk-side reading means provided on the clerk-side.
It is possible to read the customer side display means and the payment code that display the display toward the customer side, and it functions as a customer side processing means including the customer side reading unit provided on the customer side.
A program characterized in that the control for the clerk-side processing unit and the control for the customer-side processing unit are different.

According to Appendix 25, the processing can be performed efficiently.

The program for realizing the POS system 1 and the POS terminal 20 described above may be recorded on a computer-readable recording medium, and the program may be read into the computer system and executed. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. In addition, it shall include those that hold the program for a certain period of time. Further, the program may be transmitted from a computer system in which this program is stored in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting a program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. Further, the above program may be for realizing a part of the above-mentioned functions. Further, a so-called difference file (difference program) may be used, which can realize the above-mentioned functions in combination with a program already recorded in the computer system.

1 ... POS system 10 ... Store controller 20 ... POS terminal 201 ... CPU
202 ... ROM
203 ... RAM
204 ... Hard disk 205 ... Customer side display unit 206 ... Customer side fixed scanner unit 207 ... Customer side handy scanner unit 208 ... Card payment unit 209 ... Change machine 210 ... Clerk side display unit 211 ... Key operation unit 211a ... Mode switching button 212 ... Handy scanner unit on the clerk side 213 ... Printing unit 214 ... Audio output unit 215 ... Communication unit 216 ... Fixed scanner unit on the clerk side

Claims (5)

The clerk side display unit that displays toward the clerk side and the clerk side processing unit that can read the payment code and includes the clerk side reading unit provided on the clerk side,
It is provided with a customer-side display unit that displays a display toward the customer side and a customer-side processing unit that can read the payment code and includes a customer-side reading unit provided on the customer side.
A product sales data processing device characterized in that the control for the clerk-side processing unit and the control for the customer-side processing unit are different. The control for the clerk processing unit is an operation guide of the clerk side reading unit displayed on the clerk side display unit.
The product sales data processing device according to claim 1, wherein the control for the customer side processing unit is an operation guide of the customer side reading unit displayed on the customer side display unit. It has multiple operation modes related to product registration and settlement performed by at least one of the clerk and the customer.
The product sales data processing device according to claim 1 or 2, wherein the control of the clerk-side processing unit and the customer-side processing unit is different depending on the operation mode. The clerk-side reading unit is a handy scanner and
The customer side reader is a fixed scanner and
The operation guide of the handy scanner is displayed on the display unit on the clerk side, and the operation guide is displayed.
The product sales data processing device according to any one of claims 1 to 3, which displays an operation guide of the fixed scanner on the customer side display unit. Computer,
A clerk-side display means that displays toward the clerk side and a clerk-side processing means that can read the payment code and includes a clerk-side reading means provided on the clerk-side.
It is possible to read the customer side display means and the payment code that display the display toward the customer side, and it functions as a customer side processing means including the customer side reading unit provided on the customer side.
A program characterized in that the control for the clerk-side processing unit and the control for the customer-side processing unit are different.

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