JP2020187387A - Luggage charge settlement system and luggage charge settlement method - Google Patents

Abstract

To provide a luggage charge settlement system and a luggage charge settlement method that make it possible to smoothly perform a process of measuring a luggage and settling an excess charge according to a size of the luggage without any hassle when a transportation user boards a vehicle with the luggage.SOLUTION: A luggage charge settlement system includes a camera 2 that photographs a user and a luggage, a PC 3 that performs processing relating to a luggage charge settlement, and a touch panel display 13 that presents guidance information to the user. The PC 3 detects the user and the luggage based on output information of the camera 2 at an entrance gate 1, associates the user with the luggage carried by the user based on the detected result, measures a size of the luggage based on the output information of the camera 2, determines an overage fee based on the measured result, and presents information on the overage fee to the user carrying the target luggage by the touch panel display 13.SELECTED DRAWING: Figure 3

Description

The present invention relates to a baggage charge settlement system and a baggage charge settlement method that measure the size of a baggage carried by a transportation user and settle an excess charge according to the size of the baggage.

Aircraft have size and weight restrictions on the luggage that passengers can bring into their cabins. In addition, luggage that cannot be brought into the guest room can be checked in at the airport, and the size of luggage that such passengers can check is limited, and if the weight exceeds the upper limit, an excess charge will be charged according to the weight. I try to impose it.

When an excess charge is imposed on such passenger's luggage, the staff measures the size and weight of the luggage and setstles the excess charge, which is inconvenient because it takes time and the passenger is kept waiting for a long time. .. Therefore, conventionally, there is known a baggage charge settlement system that measures the size and weight of a passenger's luggage and setstles an excess charge according to the size and weight of the luggage (see Patent Document 1).

Japanese Unexamined Patent Publication No. 2008-233961

By the way, there is a demand to impose an excess charge according to the size and weight of passengers' luggage not only in aircraft but also in transportation such as railroads, buses, and ships. In addition, there is a demand to impose an excess charge according to the size and weight of the passenger's baggage not only for the baggage checked by the passenger (checked baggage) but also for the baggage that the passenger brings into the vehicle (carry-on baggage).

However, in the conventional technique, when a passenger who goes to the baggage storage counter deposits the baggage, the size and weight of the baggage are measured and the excess charge is settled, and the checked baggage is exclusively targeted. For this reason, the conventional technique has a problem that the process of measuring the size and weight of the carry-on baggage and settling the excess charge cannot be smoothly performed without any trouble.

Therefore, the present invention takes time and effort to measure the size of the luggage and settle the excess charge according to the size of the luggage when the user of the transportation system boarded the vehicle while carrying the luggage. The main purpose is to provide a baggage charge settlement system and a baggage charge settlement method that can be performed smoothly without making a call.

The baggage charge settlement system of the present invention is a baggage charge settlement system that measures the size of luggage carried by a transportation user and setstles an excess charge according to the size of the luggage. It is equipped with a camera that captures luggage, an information processing device that performs processing related to baggage charge settlement, and a display device that presents guidance information to the user, and the information processing device is used based on the output information of the camera. A person and luggage are detected, the user and the luggage carried by the user are associated with each other based on the detection result, the size of the luggage is measured based on the output information of the camera, and the size of the luggage is measured based on the measurement result. The excess charge is determined, and the display device is configured to present information on the excess charge to the user carrying the target baggage.

In addition, the baggage charge settlement method of the present invention measures the size of the baggage carried by the user of the transportation system, and causes the information processing device to perform a process of reimbursing the excess charge according to the size of the baggage. It is a charge settlement method that detects a user and luggage based on the output information of the camera that shoots the user and luggage, and associates the user with the luggage carried by the user based on the detection result. The size of the luggage is measured based on the output information of the camera, the excess charge is determined based on the measurement result, and the display device provides information on the excess charge to the user carrying the target luggage. The configuration will be presented.

According to the present invention, the user and the luggage are detected based on the output information of the camera, the size of the luggage for each user is measured, and the excess charge is determined based on the measurement result, and the excess charge is determined. Information about the above is presented to the user by the display device. Therefore, even while the user is moving toward the vehicle to board the vehicle, the size of the luggage carried by the user can be measured and information on the excess charge can be presented to the user. As a result, when a transportation user boarded a vehicle with his / her luggage carried, he / she can measure the size of the luggage and settle the excess charge according to the size of the luggage without any hassle. It can be done smoothly.

Overall configuration diagram of the luggage charge settlement system according to this embodiment Explanatory drawing showing the installation situation of the entrance gate 1 and the camera 2. A block diagram showing a schematic configuration of an entrance gate 1, a camera 2, and a PC 3. Explanatory drawing showing touch panel display 13 and card reader 14 of entrance gate 1. Explanatory drawing showing the transition state of the screen displayed on the touch panel display 13 of the entrance gate 1. Flow chart showing the procedure of processing performed on PC3

The first invention made to solve the above problems is a baggage charge settlement system that measures the size of luggage carried by a transportation user and setstles an excess charge according to the size of the luggage. The information processing device includes a camera that captures the user and luggage, an information processing device that performs processing related to baggage charge settlement, and a display device that presents guidance information to the user. The user and the baggage are detected based on the output information, the user and the baggage carried by the user are associated with each other based on the detection result, and the size of the baggage is measured based on the output information of the camera. The excess charge is determined based on the measurement result, and the display device is configured to present information on the excess charge to the user carrying the target baggage.

According to this, based on the output information of the camera, the user and the luggage are detected, the size of the luggage for each user is measured, the excess charge is determined based on the measurement result, and the information on the excess charge is determined. Is presented to the user by the display device. Therefore, even while the user is moving toward the vehicle to board the vehicle, the size of the luggage carried by the user can be measured and information on the excess charge can be presented to the user. As a result, when a transportation user boarded a vehicle with his / her luggage carried, he / she can measure the size of the luggage and settle the excess charge according to the size of the luggage without any hassle. It can be done smoothly.

Further, in the second invention, the camera outputs three-dimensional information, and the information processing device measures the size of the luggage based on the three-dimensional information.

According to this, the size of the luggage can be measured accurately.

Further, the third invention further includes a reading device adjacent to the display device, which reads the payment information of the user from the device possessed by the user, and the information processing device is the payment acquired from the reading device. Based on the information, the processing related to the settlement of excess charges shall be performed.

According to this, it is possible to safely settle the excess charge based on the payment information of the user.

Further, in the fourth invention, the information processing device provides an operation unit for instructing a user who does not consent to pay the excess charge to re-execute the process of measuring the size of the baggage. It is configured to be displayed in.

According to this, when the user is not satisfied with the amount of the excess charge, the process of measuring the size of the package can be executed again.

Further, in the fifth aspect of the invention, the information processing device displays an operation unit on the display device instructing a user who does not consent to pay the excess charge to present guidance information regarding delivery of a package. It is configured.

According to this, since the guidance information regarding the delivery of the package is presented to the user, the user can easily request the delivery of the package.

Further, the sixth invention further includes a gate device for restricting entry to the boarding area, and the display device is a display provided in the gate device.

According to this, it is possible to present information on the excess charge of luggage to the user who is going through the gate device. In addition, it is possible to restrict the admission of users who do not pay the excess fee.

Further, in the seventh invention, the gate device is configured to confirm the boarding ticket possessed by the user.

According to this, it is possible to settle the excess baggage charge at the same time as confirming the boarding pass (boarding pass, boarding pass, boarding pass, etc.) of the user.

Further, the eighth invention is a baggage charge settlement method in which an information processing device is made to perform a process of measuring the size of a baggage carried by a transportation user and settling an excess charge according to the size of the baggage. The user and the baggage are detected based on the output information of the camera that captures the user and the baggage, and the user and the baggage carried by the user are associated with each other based on the detection result. A configuration that measures the size of a package based on output information, determines an excess charge based on the measurement result, and presents information on the excess charge to a user carrying the target package by a display device. And.

According to this, as in the first invention, when a transportation user boarded a vehicle with luggage, the size of the luggage is measured and the excess charge is settled according to the size of the luggage. The processing to be performed can be performed smoothly without any trouble.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is an overall configuration diagram of a luggage charge settlement system according to the present embodiment.

This baggage charge settlement system setstles excess charges according to the size of luggage carried by users of public transportation (aircraft, railroads, buses, ships, etc.), and is the entrance gate 1 (gate device). A camera 2, a PC 3 (information processing device), a payment server 4, and an IC card 5 are provided.

The entrance gate 1 is installed at transportation facilities (airport, railway station, bus terminal, boarding area) so as to restrict entry to the boarding area of the vehicle (airport boarding passage, railway station platform, etc.). .. At this entrance gate 1, when the user completes the payment (payment) of the excess charge, the door is opened to allow the user to enter (board), and if the user does not accept the payment of the excess charge, the door Deny the user's admission with the door closed.

The camera 2 is installed near the entrance gate 1 and photographs a user approaching the entrance gate 1 and a baggage carried by the user. Further, the camera 2 has a function of a visible light camera for performing color photography and a function of a depth measuring camera for measuring the depth (distance from the camera 2) of the subject, and has a color image (RGB image) and a depth. Output information.

The PC3 performs processing related to the settlement of the package charge. The PC 3 is installed at an appropriate place such as a monitoring room in a transportation facility, and communicates with the camera 2 and the entrance gate 1 via a communication path such as a premises network. Further, the PC 3 communicates with the payment server 4 via a wide area network (Internet or the like).

The payment server 4 is operated by a payment service provider (credit company, etc.). The payment server 4 executes payment processing related to excess charges in response to a payment request from the PC 3. The payment server 4 may be operated by a payment agency service provider (payment agency server).

The IC card 5 is possessed by the user, holds the user's payment information (credit information), and provides the user's payment information to the PC 3 via the entrance gate 1. The PC 3 provides the payment information of the user to the payment server 4 when making a payment request to the payment server 4.

In this embodiment, only the operation related to the baggage charge settlement will be described, but the entrance gate 1 is a device (ticket gate, ticket gate, etc.) for confirming the boarding pass (boarding pass, boarding pass, boarding pass, etc.) possessed by the user. It may have a function as a boarding gate machine, etc.), that is, a device for checking the authority of a user boarding a vehicle.

Further, in the present embodiment, the PC3 that performs the processing related to the baggage charge settlement is provided, but instead of the PC3, the cloud computer (information processing device) may perform the necessary processing. In this case, the entrance gate 1 and the camera 2 may communicate with the cloud computer via a wide area network (Internet or the like).

Next, the entrance gate 1 and the camera 2 will be described. FIG. 2 is an explanatory diagram showing the installation status of the entrance gate 1 and the camera 2.

One camera 2 is installed before and after the entrance gate 1. The camera 2 captures a user approaching the entrance gate 1 and the luggage carried by the user. Based on the image taken by the camera 2, the PC 3 detects a user approaching the entrance gate 1 and the luggage, and performs a process of associating the user with the luggage carried by the user.

A touch panel display 13 (display device) and a card reader 14 (reading device) are provided on the entrance side of the entrance gate 1 (see FIG. 4). Various screens (see FIG. 5) are displayed on the touch panel display 13. In the card reader 14, when the excess charge is settled (paid), the operation of holding the IC card 5 possessed by the user is performed.

A door 11 (flap door) is provided on the exit side of the entrance gate 1. If no excess charge has been incurred, or if the excess charge has been settled (paid), the door 11 opens and the user can pass through the entrance gate 1. If the user does not approve the payment of the excess fee, the door 11 remains closed and the user cannot pass through the entrance gate 1 and turns back.

Next, the schematic configuration of the entrance gate 1, the camera 2, and the PC 3 will be described. FIG. 3 is a block diagram showing a schematic configuration of an entrance gate 1, a camera 2, and a PC 3.

The entrance gate 1 includes a door 11, a drive unit 12, a touch panel display 13, a card reader 14, a communication unit 15, a memory 16, and a processor 17.

The door 11 is provided so as to be openable and closable, opens when allowing the passage of the user, and closes when the passage of the user is restricted. The drive unit 12 opens and closes the door 11 in response to an opening / closing instruction from the processor 17.

The touch panel display 13 presents guidance information to the user, and displays various screens (see FIG. 5).

The card reader 14 reads the IC card 5 possessed by the user.

The communication unit 15 communicates with the PC 3. Specifically, the communication unit 15 receives the display information of the touch panel display 13 and the control information of the door 11 from the PC 3. Further, the communication unit 15 transmits the operation information of the touch panel display 13 and the payment information of the user acquired from the IC card 5 by the card reader 14 to the PC 3.

The memory 16 stores a program executed by the processor 17.

The processor 17 performs various processes by executing a program stored in the memory 16. In the present embodiment, the processor 17 controls the touch panel display 13 to display various screens. Further, the processor 17 controls the card reader 14 to acquire the information of the IC card 5.

The camera 2 includes an image sensor 21 for color photographing, two image sensors 22 and 23 for depth measurement on the left and right, an infrared projector 24, a communication unit 25, a memory 26, and a processor 27.

The color image sensor 21 photographs a subject and outputs a color image (RGB image) for detecting a moving object.

The left and right depth measurement image sensors 22 and 23 take a picture of the subject and output the left and right shot images for depth measurement.

The infrared projector 24 projects a predetermined pattern of infrared rays onto the subject. By calibration using this pattern, the accuracy of stereo distance measurement based on the detection results (captured images) of the left and right depth measurement image sensors 22 and 23 can be improved.

The communication unit 25 communicates with the PC 3. Specifically, the communication unit 25 transmits the color image acquired by the color photographing image sensor 21 and the depth information acquired by the processor 27 to the PC 3.

The memory 26 stores a program executed by the processor 27.

The processor 27 performs various processes by executing the program stored in the memory 26. In the present embodiment, the processor 27 performs stereo distance measurement based on the left and right captured images output from the left and right depth measurement image sensors 22 and 23 by the difference between the two, and the depth information (three-dimensional information) of the subject. Specifically, a distance image in which information on the distance to the subject is stored in pixel units is generated.

The PC 3 includes a communication unit 31, a memory 32, and a processor 33.

The communication unit 31 communicates with the camera 2, the entrance gate 1, and the payment server 4. Specifically, the communication unit 31 receives the color image and the depth information transmitted from the camera 2. Further, the communication unit 31 transmits control information for opening and closing the door 11 to the entrance gate 1, and receives the payment information of the user from the entrance gate 1. Further, the communication unit 31 transmits a payment instruction including the payment information of the user to the payment server 4, and receives a response from the payment server 4 as to whether or not to approve the payment.

The memory 32 stores a program executed by the processor 33. In addition, the memory 32 stores the registration information of the package charge database. In the present embodiment, the dimensions of the luggage are ranked, and the excess charge is set stepwise according to the rank, and the amount of the excess charge for each rank of the luggage is registered in the luggage charge database.

The processor 33 performs various processes by executing the program stored in the memory 32. In the present embodiment, the processor 33 performs each process of motion detection, motion tracking, baggage size measurement, personal baggage association, settlement, payment instruction, entrance gate control, and display control.

In the motion detection process, a person and luggage as a motion object are detected from a color image (frame) periodically output from the camera 2 by object recognition.

In the moving object tracking process, the moving object detected this time is associated with the previously detected moving object based on the characteristic information of the moving object (person and luggage) acquired by the moving object detection process. By updating the feature information of each moving object by this moving object tracking process, the detection accuracy of the moving object detection process can be improved, and the accuracy of the personal baggage association process can be improved.

In the luggage dimension measurement process, the depth information of the luggage area detected by the motion detection process is extracted from the depth information (three-dimensional information) acquired from the camera 2, and the size of the luggage is measured based on the depth information. .. In the present embodiment, a pair of cameras 2 provided before and after the entrance gate 1 can acquire depth information in front of and behind the luggage, and the size of the luggage can be accurately measured based on the depth information before and after the luggage. it can. Further, as the size of the luggage, the total value of the three sides (length, width and height) of the luggage is calculated. In the case of a non-rectangular baggage such as a sphere, the size of the baggage is calculated from the three sides assuming the smallest rectangular parallelepiped that can accommodate the baggage.

In the personal baggage association process, a person is associated with the baggage carried by the person, and baggage information for each person regarding which person has which baggage is generated. In the present embodiment, the person and the luggage are associated with each other based on the position information as the detection result of the motion detection process. Specifically, from the person and the luggage detected by the motion detection process, the combination in which the distance between the person and the luggage is the shortest is selected, and the person and the luggage are associated with each other. Further, the person and the luggage may be associated with each other based on the flow line information as the tracking result of the moving object tracking process. If a person carries a plurality of packages, the person is associated with the plurality of packages.

In the settlement process, the amount of the excess charge to be charged to the user is acquired based on the size of the package acquired in the package size measurement process and the package information acquired in the personal baggage association process. In the present embodiment, it is determined whether or not the size of the luggage exceeds a predetermined reference value, that is, the upper limit of the free size, and if the size of the luggage exceeds the upper limit of the free size, Refer to the package charge database to obtain the amount of excess charge according to the size of the package. Further, in the present embodiment, the size of the luggage is divided into ranks, and the excess charge is set in stages according to the rank. The target luggage acquires the corresponding rank and corresponds to the rank. Get the amount of the overage fee. In addition, when the user carries a plurality of packages, the amount of the excess charge is set based on the overall dimensions of the plurality of packages.

In the payment instruction processing, the payment server 4 is instructed to execute the payment processing related to the excess charge. In the present embodiment, the payment information of the user is acquired from the IC card 5 and the payment information is provided to the payment server 4. The payment server 4 executes the payment process based on the user's payment information acquired from the PC 3, and when the payment process is normally completed in the payment server 4, the payment server 4 receives a payment approval response.

In the entrance gate control process, the door 11 of the entrance gate 1 is instructed to open and close. In the present embodiment, when the size of the luggage does not exceed the free size, that is, when the excess charge does not occur, the entrance gate 1 is instructed to open the door 11. Further, when an excess charge is generated and a payment approval response is received from the payment server 4, the entrance gate 1 is instructed to open the door 11.

In the display control process, the touch panel display 13 of the entrance gate 1 is controlled to display various screens (see FIG. 5) on the touch panel display 13.

Next, the touch panel display 13 and the card reader 14 provided on the entrance side of the entrance gate 1 will be described. FIG. 4 is an explanatory diagram showing the touch panel display 13 and the card reader 14 of the entrance gate 1. FIG. 5 is an explanatory diagram showing a transition state of the screen displayed on the touch panel display 13 of the entrance gate 1.

As shown in FIG. 4, a touch panel display 13 and a card reader 14 are provided on the entrance side of the entrance gate 1 (see FIG. 2). Various screens shown in FIG. 5 are displayed on the touch panel display 13. In the card reader 14, an operation of holding the IC card 5 possessed by the user is performed.

When the size of the luggage carried by the user exceeds the upper limit of the free size, the excess charge confirmation screen shown in FIG. 5A is displayed on the touch panel display 13.

On the excess charge confirmation screen shown in FIG. 5A, characters 41 indicating the amount of the excess charge and characters 42 inquiring the user whether to pay the excess charge are displayed. Further, the excess charge confirmation screen is provided with a "yes" button 43 and a "no" button 44. When the user operates the "Yes" button 43 on the excess charge confirmation screen, the PC 3 instructs the payment server 4 to execute the payment processing related to the excess charge, and the payment processing is normally completed on the payment server 4. , Transition to the settlement completion screen shown in FIG. 5 (B). On the other hand, when the user operates the "No" button 44, the screen transitions to the menu screen shown in FIG. 5C.

Further, on the excess charge confirmation screen, the character 45 of the guide regarding the excess baggage status is displayed. In this guide, the user is presented with the size of the luggage that can be added at the current charge (rank), that is, how large the luggage can be brought in later without increasing the charge.

On the settlement completion screen shown in FIG. 5B, a character 41 indicating the amount of the excess charge and a character 46 indicating that the settlement (payment) of the excess charge has been completed are displayed.

The menu screen shown in FIG. 5 (C) is provided with a "measure again" button 47 (operation unit), a "send by courier" button 48 (operation unit), and a "do nothing" button 49. ing. When the user operates the "Measure again" button 47 on this menu screen, the baggage dimension measurement process is redone using the current color image and depth information acquired by the camera 2, and the measurement is being performed as shown in FIG. 5 (D). Transition to the screen. On the other hand, when the user operates the button 48 of "send by courier", the screen transitions to the delivery guidance screen shown in FIG. 5 (E). Further, when the user operates the "do nothing" button 49, the process ends.

On the measuring screen shown in FIG. 5D, a character 51 indicating that the baggage size measurement process is being executed, a preloader 52 that visualizes the progress of the baggage size measurement process, and a user are requested to wait. Character 53 and is displayed.

On the delivery guidance screen shown in FIG. 5 (E), characters 54 prompting the user to go to the delivery station and a map 55 guiding the position of the delivery station are displayed.

As described above, in the present embodiment, when the user is not satisfied with the amount of the excess charge, the process of measuring the size of the package can be executed again by operating the "measure again" button 47. it can. In addition, when the user gives up bringing the parcel into the vehicle and delivers it to the destination by another means of transportation, by operating the button 48 of "Send by courier", guidance on parcel delivery Information can be viewed.

Next, the procedure of the processing performed by the PC 3 will be described. FIG. 6 is a flow chart showing a procedure of processing performed by the PC 3.

In the processor 33 of the PC3, first, a process of detecting a moving object (person and luggage) (moving object detection processing) and a processing of tracking a moving object (person and luggage) based on a color image acquired from the camera 2 (moving object tracking processing). ) And (ST101). Next, the processor 33 of the PC 3 performs a process of associating the person and the baggage detected in the color image (personal baggage association process) (ST102).

Next, the processor 33 of the PC 3 performs a process of measuring the size of the baggage (baggage size measurement process) based on the depth information (three-dimensional information) acquired from the camera 2 (ST103).

Next, the processor 33 of the PC 3 determines whether or not the person has reached the entrance of the entrance gate 1 based on the moving object tracking result (position information of the person) (ST104). Here, if the person has not reached the entrance of the entrance gate 1 (No in ST104), the process returns to the motion detection process of ST101.

On the other hand, when the user has reached the entrance of the entrance gate 1 (Yes in ST104), then it is determined whether or not the size of the luggage exceeds the upper limit of the free size (ST105).

Here, if the size of the luggage does not exceed the upper limit of the free size (No in ST105), the entrance gate 1 is instructed to open the door 11 (ST111). As a result, the door 11 is controlled to be opened at the entrance gate 1, and the user can pass through the entrance gate 1. In this way, when the size of the luggage does not exceed the upper limit of the free size, that is, when the excess charge does not occur, the door 11 of the entrance gate 1 is reached when the user reaches the entrance of the entrance gate 1. Will open, allowing the user to walk through the entrance gate 1.

On the other hand, when the size of the baggage exceeds the upper limit of the free size (Yes in ST105), the excess charge confirmation screen (see FIG. 5A) is displayed on the touch panel display 13 (ST106).

When the user performs an operation to approve the payment of the excess charge, specifically, the operation of the "Yes" button 43 ("Approve" in ST105) on this excess charge confirmation screen, the IC card 5 is held over the user. When the user holds the IC card 5 over the card reader 14 of the entrance gate 1, the card reader 14 performs a reading operation and acquires the payment information of the user from the IC card 5 (ST108). At this time, the user holding the IC card 5 is specified based on the person detection result and the person tracking result based on the captured image of the camera 2, and the user and the registrant of the IC card 5 are associated with each other.

As an operation for urging the user to hold the IC card 5 over, the light source built in the card reader 14 may be blinked, or a guidance voice may be output from the speaker.

Next, the processor 33 of the PC 3 instructs the payment server 4 to execute the payment process related to the excess charge (ST109). At this time, the payment information of the user acquired from the IC card 5 is provided to the payment server 4. The payment server 4 executes the payment process based on the user's payment information acquired from the PC 3. Then, when the payment process is normally completed on the payment server 4 and the payment approval response is received from the payment server 4, the payment completion screen (see FIG. 5B) is displayed on the touch panel display 13 (ST110). In addition, the entrance gate 1 is instructed to open the door 11 (ST111). As a result, the door 11 is controlled to be opened at the entrance gate 1, and the user can pass through the entrance gate 1.

On the other hand, on the excess charge confirmation screen, when the user performs an operation of not approving the payment of the excess charge, specifically, an operation of the "No" button 44 ("Disapproved" in ST105), the menu screen (FIG. 5 (C) ) Is displayed on the touch panel display 13 (ST112).

On the menu screen, when the user performs an operation to instruct remeasurement, specifically, an operation of the "measure again" button 47 ("remeasurement" in ST113), the measuring screen (see FIG. 5 (D)). Is displayed on the touch panel display 13, and the baggage size measurement process is repeated using the current color image and depth information acquired by the camera 2 (ST115). Then, when the baggage size measurement process is completed, the process returns to ST105 and an excess determination is made as to whether or not the baggage size exceeds the free size.

On the other hand, when the user performs an operation of selecting delivery on the menu screen, specifically, an operation of the button 48 of "send by courier" ("delivery" in ST113), the delivery guidance screen (FIG. 5 (E)). (See) is displayed on the touch panel display 13 (ST114), and the process ends. Further, on the menu screen, the user performs an operation of selecting cancellation, specifically, an operation of the button 49 of "do nothing" ("stop" in ST113), and the process is terminated. In this case, the door 11 of the entrance gate 1 does not open, and the user turns back at the entrance of the entrance gate 1.

In the present embodiment, when the user reaches the entrance of the entrance gate 1 and the size of the luggage exceeds the free size, the touch panel display 13 displays the excess charge confirmation screen (see FIG. 5 (A)). ) Is displayed, but if the entrance gate 1 has a function as a device (ticket gate, boarding gate machine, etc.) for checking the authority of the user boarding the vehicle, the user can use the IC card 5. The screen for permitting boarding may be displayed at the timing when the card reader 14 is held over the card reader 14, and then the excess charge confirmation screen may be displayed when the size of the luggage exceeds the free size.

In the present embodiment, the excess charge is determined according to the size of the luggage, but when it is desired to limit the weight of the luggage brought in by the user, such as an aircraft or a linear motor car, the weight of the luggage is determined. The excess charge may be determined according to the situation. In addition, the excess charge may be determined based on both the size and weight of the package. In this case, a weight sensor may be provided near the entrance of the entrance gate 1 to measure the weight of the luggage. Further, based on the image of the camera 2, it may be detected that the luggage is placed on the weight sensor or that the user releases the hand holding the luggage.

Further, when the boarding distance is different for each user such as a railroad or a bus, the excess charge may be changed according to the boarding distance of the user.

Further, in the present embodiment, the excess charge is settled (paid) by holding the IC card 5 over the card reader 14 provided at the entrance of the entrance gate 1, but before entering the entrance gate 1, in advance. It may be possible to settle the excess charge. In this case, it is sufficient to confirm with the IC card 5 or face recognition that the excess charge has been paid, and open the door 11 of the entrance gate 1.

Further, in the present embodiment, the touch panel display 13 provided at the entrance of the entrance gate 1 is displayed with a screen notifying the user that it is necessary to pay the excess charge, but in front of the entrance gate 1. A digital signage may be installed, and the information screen regarding the excess charge may be displayed in advance on the digital signage.

Further, in the present embodiment, when the size of the baggage exceeds the free size, the touch panel display 13 is configured to display the excess charge confirmation screen, but the user uses the baggage size for which the excess charge has already been settled. The excess charge confirmation screen may be displayed on the touch panel display 13 when the baggage size is exceeded by registering it in the authority information of the above. In this case, for example, the frequency with which the excess charge confirmation screen is displayed can be reduced each time the vehicle is boarded (such as when changing trains).

As described above, embodiments have been described as an example of the techniques disclosed in this application. However, the technique in the present disclosure is not limited to this, and can be applied to embodiments in which changes, replacements, additions, omissions, etc. have been made. It is also possible to combine the components described in the above embodiments into a new embodiment.

The baggage charge settlement system and the baggage charge settlement method according to the present invention measure the size of a baggage when a transportation user boarded a vehicle while carrying the baggage, and an excess charge according to the size of the baggage. Luggage charge reimbursement system and luggage that have the effect of being able to smoothly perform the reimbursement process without any hassle, and reimburse excess charges according to the size of the luggage carried by the transportation user. It is useful as a charge settlement method.

1 Entrance gate (gate device)
2 Camera 3 PC (information processing device)
4 Payment server 5 IC card 11 Door 13 Touch panel display (display device)
14 Card reader (reader)
47 buttons (operation unit)
48 buttons (operation unit)

Claims (8)

It is a baggage charge settlement system that measures the size of luggage carried by transportation users and setstles excess charges according to the size of the luggage.
A camera that shoots users and luggage,
An information processing device that performs processing related to baggage charge settlement,
Equipped with a display device that presents guidance information to users,
The information processing device
The user and luggage are detected based on the output information of the camera,
Based on the detection result, the user is associated with the luggage carried by the user,
The size of the luggage is measured based on the output information of the camera,
Determine the excess charge based on the measurement result,
A baggage charge settlement system characterized in that information on excess charges is presented to a user carrying the target baggage by the display device. The camera outputs three-dimensional information and
The baggage charge settlement system according to claim 1, wherein the information processing device measures the size of the baggage based on the three-dimensional information. Further, adjacent to the display device, a reading device for reading the payment information of the user from the device possessed by the user is provided.
The baggage charge settlement system according to claim 1, wherein the information processing device performs processing related to settlement of excess charges based on payment information acquired from the reading device. The information processing device is characterized in that the display device displays an operation unit instructing a user who does not consent to pay the excess charge to re-execute the process of measuring the size of the package. The baggage charge settlement system according to claim 1. The information processing device is characterized in that an operation unit for instructing a user who does not consent to pay the excess charge to present guidance information regarding delivery of a package is displayed on the display device. Luggage charge settlement system described in. In addition, it is equipped with a gate device that restricts entry to the boarding area.
The baggage charge settlement system according to claim 1, wherein the display device is a display provided in the gate device. The baggage charge settlement system according to claim 6, wherein the gate device confirms a boarding ticket possessed by the user. It is a baggage charge settlement method that causes an information processing device to perform a process of measuring the size of luggage carried by a transportation user and adjusting the excess charge according to the size of the luggage.
Detects users and luggage based on the output information of the camera that shoots users and luggage,
Based on the detection result, the user is associated with the luggage carried by the user,
The size of the luggage is measured based on the output information of the camera,
Determine the excess charge based on the measurement result,
A baggage charge settlement method characterized in that information on excess charges is presented to a user carrying the target baggage by a display device.

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