JP2020161133A - Service provision support system, service provision support device, service provision support method, and program - Google Patents

Abstract

To provide a service provision support system, a service provision support device, a service provision support method, and a program capable of grasping a change in a life situation of a family living in a dwelling house.SOLUTION: In a service provision support system 1, a service provision support device includes: a reception unit for receiving notification information including sensor identification information and information notified by a sensor; a determination unit for, on the basis of the information notified by the sensor which is included in the received notification information, determining whether or not tendency of the information detected by the sensor has changed for each of a plurality of pieces of sensor identification information; and an acquisition unit for, from a first DB in which the identification information of a plurality of dwelling houses and the identification information of one or more sensors installed in the plurality of dwelling houses is stored so as to be associated with each other for each of the plurality of dwelling houses, acquiring one or more pieces of identification information of the dwelling houses associated with each of one or more pieces of identification information of the sensor for each of which it is determined that the tendency of the information detected by the sensor has changed.SELECTED DRAWING: Figure 2

Description

The present invention relates to a service provision support system, a service provision support device, a service provision support method, and a program.

When the family composition changes from a multi-family family due to the independence of children, or when the family ages, the living conditions in the house where the family lives often change. If you can ask about changes in the family structure and the age of the family, you can grasp the living conditions, so you can know that the living conditions have changed. However, it is difficult to ask about the family structure and the age of the family because they are personal information.

Regarding the technology for grasping the living condition, a technology is known that enables a service applicant residing in another place to grasp the living condition of the person concerned from the history data of the number of times the door of the refrigerator of the person to be monitored is opened and closed ( For example, see Patent Document 1). With this technology, for example, a refrigerator with a built-in communication function such as Bluetooth, which has been developed in recent years, is installed in the place of a person whose life is monitored, such as old parent B, and the number of times the refrigerator door is opened and closed is counted and held. , The home terminal receives this count value periodically, and the home terminal automatically sends it to the server through the information network and holds it. On the other hand, if the registered user such as a child can be authenticated by ID and password, the data of the number of times the refrigerator door is opened and closed is downloaded by inquiring to the server using the user's home terminal or mobile phone to check the living conditions. Be able to grasp.

Japanese Unexamined Patent Publication No. 2003-228784

In the technology described above, the sensor that detects opening and closing is the refrigerator. From the result of detecting the opening and closing of the refrigerator, it is easy to obscure the information of the family and the husband who do not open the refrigerator so much, so it is not possible to grasp the living situation of the whole house widely.
In addition, since the purpose is to watch over families in remote areas, it is not possible to grasp changes in the living conditions of families living in houses.

The present invention has been made in view of the above-mentioned problems, and provides a service provision support system, a service provision support device, a service provision support method, and a program capable of grasping a change in the living conditions of a family living in a house. The purpose is to provide.

(1) In order to solve the above problems, the service provision support system according to the present embodiment is a service provision support system including a sensor and a service provision support device that performs processing based on the information notified by the sensor. The service provision support device has a reception unit that receives notification information including the identification information of the sensor and the information notified by the sensor, and the information notified by the sensor included in the notification information received by the reception unit. Based on the above, a determination unit that determines whether or not the tendency of the information detected by the sensor has changed for each identification information of one or a plurality of the sensors, identification information of a plurality of houses, and a plurality of the houses. One or more sensors that the determination unit determines that the tendency of the information detected by the sensors has changed from the first DB that stores the identification information of one or more sensors installed in the house in association with each other. The information notified by the sensor includes an acquisition unit that acquires one or more housing identification information associated with each of the identification information of the sensor, and the tendency of the information detected by the sensor and the information detected by the sensor. Is a service provision support system that includes one or both of the information indicating that the has changed.

According to the service provision support system according to the present embodiment, the service provision support device includes a reception unit that receives notification information including the identification information of the sensor and the information notified by the sensor. Notification information is sent from the house. The service provision support device determines whether or not the tendency of the information detected by the sensor has changed based on the information notified by the sensor included in the notification information received by the reception unit for each identification information of one or more sensors. A determination unit for determining is provided. Based on the information notified by the received sensor, the judgment unit changes the tendency of the information detected by the sensor based on whether or not the information detected by the sensor has changed from the information detected by the past sensor by a threshold value or more. Determine if it has been done. The service provision support device has a sensor that determines from a first DB that stores identification information of a plurality of houses in association with identification information of one or a plurality of sensors installed in the houses for each of the plurality of houses. It is provided with an acquisition unit that acquires one or more housing identification information associated with each of the identification information of one or a plurality of sensors that are determined to have changed the tendency of the detected information. The first DB may be installed outside the service provision support device, or may be provided in the service provision support device 100.
Further, based on the information notified by the sensor included in the notification information received by the reception unit, the acquisition unit identifies the house associated with each of the identification information of one or more sensors received by the reception unit from the first DB. Acquire one or more pieces of information.
In this way, the service provision support device receives the notification information including the identification information of the sensor and the information notified by the sensor, and the sensor detects the notification information based on the information notified by the sensor included in the received notification information. Whether or not the tendency of the information has changed is determined for each identification information of one or more sensors, and the identification information of the house associated with the identification information of the sensor whose tendency of the information detected by the sensor has changed is obtained from the first DB. Since it can be acquired, it is possible to grasp that the living conditions of the family living in the house have changed.
In addition, the service provision support device obtains one or more housing identification information associated with each of the received identification information of one or a plurality of sensors from the first DB based on the information notified by the sensor included in the received notification information. Since multiple acquisitions can be made, it is possible to grasp that the living conditions of the family living in the house have changed.

(2) One embodiment of the present invention may further include a creation unit that creates a list including the identification information of one or a plurality of the houses acquired by the acquisition unit in the service provision support system described above. ..
With this configuration, the service provision support device can create a list including the identification information of one or more houses that are determined to have changed the tendency of the information detected by the sensor, and thus the tendency of the information detected by the sensor. Can present the identification information of one or more houses determined to have changed.

(3) In one embodiment of the present invention, in the service provision support system described above, the reception unit includes identification information of the sensor, information notified by the sensor, and information indicating the date and time notified by the sensor. Upon receiving the notification information, the service providing support device receives the identification information of the sensor and the information detected by the sensor when the notification information received by the reception unit includes the information detected by the sensor. The first period of the processing unit that stores the sensor detection information associated with the information indicating the date and time notified by the sensor in the storage unit and the plurality of sensor detection information stored in the storage unit. Further provided with a derivation unit that derives statistical values of information detected by the sensors based on the plurality of sensor detection information for each identification information of one or a plurality of sensors, and the determination unit is derived by the derivation unit. Based on the above statistical values, it may be determined whether or not the tendency of the information detected by the sensor has changed for each of the identification information of one or a plurality of the sensors.

With this configuration, when the notification information received by the reception unit includes the information detected by the sensor, the service provision support device can display the identification information of the sensor, the information detected by the sensor, and the sensor. It is provided with a processing unit that stores sensor detection information associated with information indicating the date and time of notification in the storage unit. The storage unit may be installed outside the service providing support device, or may be installed inside. The service provision support device obtains statistical values of information detected by the sensors based on the plurality of sensor detection information in the first period among the plurality of sensor detection information stored in the storage unit of one or more sensors. A derivation unit for deriving each identification information is provided. The statistical value is an average value or the like. The service provision support device includes a determination unit that determines whether or not the tendency of the information detected by the sensors has changed based on the statistical values derived by the out-licensing unit for each identification information of one or a plurality of sensors. The determination unit determines whether or not the tendency of the information detected by the sensor has changed based on whether or not the derived statistical value has changed by a threshold value or more from the statistical value derived based on the past sensor detection information. To do.
In this way, the service provision support device sets the statistical value of the information detected by the sensor based on the plurality of sensor detection information in the first period among the plurality of sensor detection information stored in the storage unit. Derived for each identification information of multiple sensors. The service provision support device determines whether or not the tendency of the information detected by the sensor has changed based on the derived statistical value for each identification information of one or more sensors, and the tendency of the information detected by the sensor is determined. Since the identification information of the house associated with the identification information of the changed sensor can be acquired from the first DB, it is possible to grasp that the living condition of the family living in the house has changed.

(4) In one embodiment of the present invention, in the service provision support system described above, each of the information indicating the floor plan of the plurality of houses is associated with the position where the sensor is installed in the floor plan. Further, based on this, the determination unit may determine whether or not the tendency of the information detected by the sensors has changed for each of the identification information of one or a plurality of sensors.
By configuring in this way, the determination unit includes each of the information indicating the floor plan of the plurality of houses, the information associated with the position where the sensor is installed in the floor plan, and the notification information received by the reception unit. Based on the identification information of the sensor and the information detected by the sensor, it is determined for each identification information of one or a plurality of sensors whether or not the tendency of the information detected by the sensor has changed.
In this way, the service provision support device tends to detect information by the sensor based on the information that associates each of the information indicating the floor plan of the plurality of houses with the position where the sensor is installed in the floor plan. Since it is determined for each identification information of one or a plurality of sensors whether or not it has changed, it becomes easy to grasp the movement of a person in a house, and thus it becomes easy to analyze the obtained information.

(5) In one embodiment of the present invention, in the service provision support system described above, the determination unit uses a sensor based on a standard deviation of a second period different from the first period statistical value with respect to the statistical value of the first period. It may be determined for each of the identification information of one or a plurality of sensors whether or not the tendency of the information detected by the sensor has changed.
With this configuration, one or more whether or not the tendency of the information detected by the sensor has changed based on the standard deviation of the second period different from the first period with respect to the statistical value of the first period. Judgment is made for each sensor identification information.
In this way, the service provision support device determines whether or not the tendency of the information detected by the sensor has changed based on the standard deviation of the second period with respect to the statistical value of the first period, and the tendency of the sensor detection information changes. Since the identification information of the house associated with the identification information of the changed sensor can be acquired from the first DB, it is possible to grasp that the living conditions of the family living in the house have changed.

(6) In one embodiment of the present invention, in the service provision support system described above, the sensor may be a sensor that detects the opening / closing of a door or a sensor that detects the movement of a person.
With this configuration, the service provision support device receives the information detected by the sensor that detects the opening / closing of the door or the sensor that detects the movement of a person for each identification information of one or a plurality of sensors.
In this way, the service provision support device receives the information detected by the sensor that detects the opening / closing of the door or the sensor that detects the movement of a person for each identification information of one or a plurality of sensors. The service provision support device determines whether or not the tendency of the information detected by the sensor has changed based on the received sensor identification information and the information detected by the sensor for each identification information of one or more sensors. However, since the identification information of the house associated with the identification information of the sensor whose tendency of the information detected by the sensor has changed can be acquired from the first DB, it is possible to grasp that the living condition of the family living in the house has changed.

(7) In one embodiment of the present invention, in the service provision support system described above, the acquisition unit receives identification information of a plurality of houses, information indicating the floor plan of the houses for each of the plurality of houses, and the houses. From the second DB that stores at least one of the information indicating the equipment of the house and the information indicating the family structure living in the house in association with each other, it is stored in association with the identification information of one or more of the houses. One or more of the information indicating the floor plan of the house, the information indicating the equipment of the house, and at least one of the information indicating the family composition living in the house may be acquired.
By configuring in this way, the service provision support device provides identification information of a plurality of houses, information indicating the floor plan of each of the plurality of houses, information indicating the facilities of the house, and the family composition living in the house. Information indicating the floor plan of the house stored in association with the acquired identification information of one or more houses and the equipment of the house are shown from the second DB which stores at least one of the indicated information in association with each other. Acquire one or more information of at least one of the information and the information indicating the family structure living in the house.
In this way, the service provision support device includes information indicating the floor plan of the house, information indicating the equipment of the house, and the family living in the house, which are stored in association with the identification information of one or more houses acquired from the second DB. Since at least one or more of the information indicating the composition can be acquired, the information indicating the floor plan of the house where the living conditions of the living family have changed, the information indicating the facilities of the house, and the family composition living in the house At least one of the information indicating the above can be grasped.

(8) In one embodiment of the present invention, in the service provision support system described above, the creating unit includes information indicating the floor plan of one or more houses acquired by the acquiring unit and information indicating the equipment of the housing. , The content may be created based on each of at least one of the information indicating the family structure living in the house.
By configuring in this way, the service provision support device has at least one of the acquired information indicating the floor plan of one or more houses, the information indicating the facilities of the house, and the information indicating the family composition living in the house. Create content based on each of the two pieces of information.
As described above, the service provision support device has at least one of the acquired information indicating the floor plan of one or more houses, the information indicating the facilities of the house, and the information indicating the family composition living in the house. Since the content can be created based on the above, it is possible to create the content for the house where the living conditions of the living family have changed.

(9) In one embodiment of the present invention, in the service provision support system described above, the acquisition unit includes identification information of a plurality of houses and information indicating a resident of the house for each of the plurality of houses. Alternatively, from the third DB that stores at least one of the resident's inquiry history, the product purchase history, the search history, and the web browsing history for each of the plurality of residents in association with each other. Alternatively, one or a plurality of information indicating the resident of the house stored in association with the identification information of the plurality of houses may be acquired.
With this configuration, the service provision support device provides identification information of a plurality of houses, information indicating a resident of the house for each of the plurality of houses, and a resident inquiry for each of the one or more resident. It is stored in association with the identification information of one or more houses acquired from the third DB, which stores at least one of the history, the purchase history of the product, the search history, and the browsing history of the Web in association with each other. Acquire one or more information indicating the resident of the house.
In this way, the service provision support device acquires one or more pieces of information indicating the resident of the house stored in association with the identification information of one or more houses acquired from the third DB, and obtains one or more pieces of information. Since at least one of the resident inquiry history, the product purchase history, the search history, and the web browsing history, which are stored in association with each of the information indicating the resident, can be acquired, the house It is possible to grasp that the living conditions of the family living in the area have changed.

(10) In one embodiment of the present invention, in the service provision support system described above, the resident is stored in association with each of the information indicating one or a plurality of resident acquired by the acquisition unit. Inquiry history, purchase history of products, search history, and at least one of web browsing history are acquired, and the inquiries history of the acquired resident, purchase history of products, and search history are acquired. And, the content may be created based on at least one of the information of the browsing history of the web.
By configuring in this way, the service provision support device has a resident inquiry history, a product purchase history, and a search history that are stored in association with each of the acquired information indicating one or more resident. And, at least one of the information of the web browsing history is acquired, and at least one of the acquired resident inquiry history, product purchase history, search history, and web browsing history. Create content based on.
In this way, the service provision support device can create content based on at least one of the acquired inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the Web. Therefore, it is possible to grasp that the living conditions of the family living in the house have changed.

(11) In one embodiment of the present invention, in the service provision support system described above, the acquisition unit associates identification information of a plurality of houses with information indicating an address of the house for each of the plurality of houses. From the stored fourth DB, one or a plurality of information indicating the address of the house stored in association with the identification information of the one or a plurality of the houses acquired by the acquisition unit may be acquired.
With this configuration, the service provision support device acquires one or more pieces of information indicating the address of the house stored in association with the identification information of one or more houses acquired from the fourth DB.
In this way, since the service provision support device can acquire one or more information indicating the address of the house stored in association with the identification information of one or more houses acquired from the fourth DB, the living conditions of the resident family Can be delivered to the changed house.

(12) In one embodiment of the present invention, in the service provision support system described above, the creation unit uses each of the addresses of one or more houses acquired by the acquisition unit as a destination, and the content including the content created. You may also create a notification.
With this configuration, the service provision support device creates a content notification including the created content, with each of the acquired addresses of one or more houses as the destination.
In this way, the service provision support device can create a content notification including the created content by addressing each of the acquired addresses of one or more houses, and therefore delivers the content to the house where the living conditions of the resident family have changed. You can create content notifications.

(13) In one embodiment of the present invention, the service provision support system described above may include a communication unit that transmits the list created by the creation unit to a predetermined destination.
With this configuration, the service provision support device transmits the created list to a predetermined destination.
In this way, since the service provision support device can send the created list to a predetermined destination, it is possible to notify that the living conditions of the family living in the house have changed.

(14) In one embodiment of the present invention, in the service provision support system described above, the sensor includes a detection unit, information detected by the detection unit, and identification information of the sensor, and provides a service provision support device. A processing unit that creates notification information as a destination and a communication unit that transmits the notification information created by the processing unit to the service provision support device may be provided.
With this configuration, in the service provision support system, the sensor includes a detection unit. The detection unit may be a door open / close detection sensor that detects the opening / closing of the door, or may be a person detection sensor that detects a person. The sensor includes a processing unit that includes information detected by the detection unit and identification information of the sensor, and creates notification information addressed to the service provision support device. The processing unit acquires the information detected by the detection unit. The processing unit creates notification information for the service provision support device, including the detected information and the identification information of the sensor, and outputs the created notification information to the communication unit. The communication unit acquires the notification information output by the processing unit, and transmits the acquired notification information to the service provision support device.
As described above, in the service provision support system, since the sensor transmits the notification information, the service provision support device can receive the notification information transmitted by the sensor.

(15) In one embodiment of the present invention, in the service provision support system described above, the sensor includes a detection unit, a determination unit that determines whether or not the tendency of information detected by the detection unit has changed, and a determination unit. When the determination unit determines that the tendency of the information has changed, one or both of the information indicating that the tendency of the detected information has changed and the information detected by the detection unit, and the sensor. A processing unit that includes identification information and creates notification information addressed to the service provision support device, and a communication unit that transmits the notification information created by the processing unit to the service provision support device are provided. May be good.
With this configuration, in the service provision support system, the sensor includes a detection unit. The detection unit may be a door open / close detection sensor that detects the opening / closing of the door, or may be a person detection sensor that detects a person. In addition, the sensor includes a determination unit that determines whether or not the tendency of the information detected by the detection unit has changed. The determination unit determines whether or not the tendency of the information detected by the sensor has changed based on whether or not the information detected by the detection unit has changed from the information detected by the past sensor by a threshold value or more. Further, when the determination unit determines that the tendency of the information has changed, the sensor includes either one or both of the information indicating that the tendency of the detected information has changed and the information detected by the detection unit, and the sensor. It is provided with a processing unit that creates notification information addressed to the service provision support device, including the identification information of the above. The processing unit creates information indicating that the tendency of the detected information has changed when the determination unit determines that the tendency of the information has changed. The processing unit includes information indicating that the tendency of the detected information created has changed, one or both of the information detected by the detection unit, and the identification information of the sensor, and the service provision support device is used as the destination. Create notification information and output the created notification information to the communication unit. The communication unit acquires the notification information output by the processing unit, and transmits the acquired notification information to the service provision support device.
As described above, in the service provision support system, since the sensor transmits the notification information, the service provision support device can receive the notification information transmitted by the sensor.
(16) In one embodiment of the present invention, in the service provision support system described above, the sensor includes a detection unit, information detected by the detection unit, and identification information of the sensor, and uses the GW as a destination. The service provision support system includes a processing unit that creates detection information and a communication unit that transmits the detection information created by the processing unit to the GW, and the service provision support system receives the detection information transmitted by the sensor. Based on the detected information included in the received detection information, the information indicating the date and time when the detected information was acquired is acquired, the information indicating the date and time when the acquired detected information was acquired, and the identification information of the sensor. , The GW that includes the detected information, creates notification information destined for the service provision support device, and transmits the created notification information to the service provision support device may be provided.

With this configuration, in the service provision support system, the sensor includes a detection unit. The detection unit may be a door open / close detection sensor that detects the opening / closing of the door, or may be a person detection sensor that detects a person. The sensor includes a processing unit that includes information detected by the detection unit and identification information of the sensor and creates detection information destined for the GW. The processing unit outputs the detection information to the communication unit. The communication unit acquires the notification information output by the processing unit and transmits the acquired notification information to the GW. The GW receives the detection information transmitted by the sensor, acquires information indicating the date and time when the detected information was acquired based on the detected information included in the received detection information, and acquires the acquired detected information. The notification information is created for the service provision support device, including the information indicating the above, the identification information of the sensor, and the detected information, and the created notification information is transmitted to the service provision support device.
As described above, in the service provision support system, the sensor transmits the notification information via the GW, so that the service provision support device can receive the notification information transmitted by the sensor.

(17) In one embodiment of the present invention, in the service provision support system described above, the sensor includes a detection unit, a determination unit that determines whether or not the tendency of information detected by the detection unit has changed, and a determination unit. When the determination unit determines that the tendency of the information has changed, one or both of the information indicating that the tendency of the detected information has changed and the information detected by the detection unit, and the sensor. The service provision support system includes a processing unit that includes identification information and creates notification information addressed to the GW, and a communication unit that transmits the notification information created by the processing unit to the GW. The notification information transmitted by the sensor is received, and based on the received notification information, information indicating the date and time when the notification information is received is acquired, the information indicating the acquired date and time, the identification information of the sensor, and the identification information. It is provided with a GW that includes information indicating that the tendency of the detected information has changed, creates notification information destined for the service provision support device, and transmits the created notification information to the service provision support device. You may.

With this configuration, in the service provision support system, the sensor includes a detection unit. The detection unit may be a door open / close detection sensor that detects the opening / closing of the door, or may be a person detection sensor that detects a person. In addition, the sensor includes a determination unit that determines whether or not the tendency of the information detected by the detection unit has changed. The determination unit determines whether or not the tendency of the information detected by the sensor has changed based on whether or not the information detected by the detection unit has changed from the information detected by the past sensor by a threshold value or more. Further, when the determination unit determines that the tendency of the information has changed, the sensor includes information indicating that the tendency of the detected information has changed and / or both of the information detected by the detection unit. It includes a processing unit that includes sensor identification information and creates notification information addressed to the GW. The processing unit creates information indicating that the tendency of the detected information has changed when the determination unit determines that the tendency of the information has changed. The processing unit creates notification information for the GW, including information indicating that the tendency of the created detected information has changed and sensor identification information, and outputs the created notification information to the communication unit. .. The communication unit acquires the notification information output by the processing unit and transmits the acquired notification information to the GW. The GW receives the notification information transmitted by the sensor, acquires the information indicating the date and time based on the received notification information, and the information indicating the acquired date and time, the identification information of the sensor, and the tendency of the information change. Notification information is created for the service provision support device, including information indicating that the service has been performed, and the created notification information is transmitted to the service provision support device.
As described above, in the service provision support system, the sensor transmits the notification information via the GW, so that the service provision support device can receive the notification information transmitted by the sensor.
(18) In one embodiment of the present invention, in the service provision support system described above, the communication unit may perform wireless communication.
With this configuration, the communication unit of the sensor wirelessly communicates with the service provision support device or the GW.
In this way, in the service provision support system, since the sensor performs wireless communication, it can be easily installed even if the house in which the sensor is installed is an existing one.

(19) In one embodiment of the present invention, in the service provision support system described above, the sensor includes a battery for operating the sensor.
With this configuration, the sensor has a built-in battery that operates its own sensor. The battery may be either a primary battery such as a dry battery or a secondary battery that is charged and used repeatedly.
In this way, in the service provision support system, since the sensor has a built-in battery, the sensor can be operated without supplying electricity from the outlet to the sensor. In other words, since it is not necessary to draw power to the sensor, it can be installed later even in an existing house.

(20) In one embodiment of the present invention, in the service provision support system described above, the battery may be a solar cell.
With this configuration, the sensor incorporates a solar cell that operates its own sensor.
In this way, in the service provision support system, since the sensor has a built-in solar cell, the sensor can be operated without supplying electricity from the outlet to the sensor. In other words, since it is not necessary to draw power to the sensor, it can be installed later even in an existing house. Moreover, it is possible to eliminate the need for battery replacement.

(21) In one embodiment of the present invention, a reception unit that receives notification information including the identification information of the sensor and the information notified by the sensor, and the sensor included in the notification information received by the reception unit notify. A determination unit that determines whether or not the tendency of the information detected by the sensor has changed based on the above-mentioned information for each identification information of the one or a plurality of the sensors, identification information of a plurality of houses, and a plurality of identification information. From the first DB that stores the identification information of one or more sensors installed in the house in association with each of the houses, the determination unit determines that the tendency of the information detected by the sensors has changed. It includes an acquisition unit that acquires one or more housing identification information associated with each of the identification information of the plurality of sensors, and the information notified by the sensor includes information detected by the sensor and detection by the sensor. A service provision support device that includes one or both of information indicating that the tendency of information has changed.
According to the service provision support device according to the embodiment of the present invention, the invention is substantially the same invention except that the category is different from that of the service provision support system, and the same actions and effects are exhibited.

(22) In one embodiment of the present invention, a step of receiving notification information including the identification information of the sensor and the information notified by the sensor, and the sensor included in the notification information received in the receiving step have notified. Based on the information, a step of determining whether or not the tendency of the information detected by the sensor has changed for each identification information of the sensor, identification information of a plurality of houses, and a plurality of the houses. From the first DB that stores the identification information of one or more sensors installed in the house in association with each of the above, it is determined that the tendency of the information detected by the sensors has changed in the determination step. It has a step of acquiring one or more housing identification information associated with each of the identification information of the plurality of sensors, and the information notified by the sensor includes the information detected by the sensor and the information detected by the sensor. It is a service provision support method executed by the service provision support device, which includes one or both of the information indicating that the tendency of the information has changed.
According to the service provision support method according to the embodiment of the present invention, the invention is substantially the same invention except that the category is different from that of the service provision support system, and the same actions and effects are exhibited.

(23) In one embodiment of the present invention, the computer of the service provision support device receives a notification information including the identification information of the sensor and the information notified by the sensor, and the notification information received in the receiving step. Based on the information notified by the sensor included in, it is determined for each identification information of one or more sensors whether or not the tendency of the information detected by the sensor has changed, and the identification of a plurality of houses. From the first DB that stores the information and the identification information of one or more sensors installed in the house for each of the plurality of houses in association with each other, the tendency of the information detected by the sensors changes in the determination step. The step of acquiring one or more housing identification information associated with each of the identification information of one or more sensors determined to have been performed is executed, and the information notified by the sensor includes the information detected by the sensor. The program includes, or both, and / or information indicating that the tendency of the information detected by the sensor has changed.
According to the program according to the embodiment of the present invention, the invention is substantially the same invention except that the category is different from that of the service provision support device, and the same actions and effects are exhibited.

According to the embodiment of the present invention, the service providing support device receives notification information including the identification information of the sensor and the information detected by the sensor. Based on the sensor identification information included in the received notification information and the information detected by the sensor, it is determined for each identification information of one or more sensors whether or not the tendency of the information detected by the sensor has changed. , The identification information of the house associated with the identification information of the sensor whose tendency of the information detected by the sensor has changed can be acquired from the first DB. Therefore, it is possible to grasp that the living conditions of the family living in the house have changed.

It is a figure which shows an example of the service provision support system service provision support system which concerns on 1st Embodiment. It is a block diagram which shows an example of the service provision support system of 1st Embodiment. It is a figure which shows an example of the sensor detection information. It is a figure which shows an example of the sensor detection information of the 1st period. It is a figure which shows an example of a house-related information. It is a sequence chart which shows an example of the operation of the service provision support system of 1st Embodiment. It is a figure which shows an example of the service provision support system which concerns on 2nd Embodiment. It is a block diagram which shows an example of the service provision support system of 2nd Embodiment. It is a figure which shows an example of a house characteristic information. It is a figure which shows an example of a house characteristic information. It is a figure which shows an example of a house characteristic information. It is a sequence chart which shows an example of the operation of the service provision support system of 2nd Embodiment. It is a block diagram which shows an example of the service provision support system of the modification 1 of 1st Embodiment. It is a sequence chart which shows an example of the operation of the service provision support system of the modification 1 of 1st Embodiment. It is a block diagram which shows an example of the sensor included in the service provision support system of the modification 1 of the 1st Embodiment. It is a block diagram which shows an example of the service provision support system of the modification 2 of the 1st Embodiment. It is a figure which shows an example of the sensor installation position information. It is a sequence chart which shows an example of the operation of the service provision support system of the modification 2 of the 1st Embodiment. It is a block diagram which shows an example of the sensor included in the service provision support system of the modification 2 of the 1st Embodiment.

Next, the service provision support system, the service provision support device, the service provision support method, and the program of the present embodiment will be described with reference to the drawings. The embodiments described below are merely examples, and the embodiments to which the present invention is applied are not limited to the following embodiments.
In all the drawings for explaining the embodiment, the same reference numerals are used for those having the same function, and the repeated description will be omitted.
Further, "based on XX" in the present application means "based on at least XX", and includes a case where it is based on another element in addition to XX. Further, "based on XX" is not limited to the case where XX is used directly, but also includes the case where XX is calculated or processed. "XX" is an arbitrary element (for example, arbitrary information).

(First Embodiment)
(Service provision support system)
The service provision support system 1 according to the embodiment of the present invention is a computer device that supports the provision of services based on information indicating that a sensor installed in the house has detected the service.
FIG. 1 is a diagram showing an example of a service provision support system according to the first embodiment. The service provision support system 1 according to the first embodiment includes sensors 10-1 to 10-n (n is an integer of n> 0), a gateway (Gateway: GW) 15-1 to GW15-n, and the like. The service provision support device 100 and the first DB 200 are provided.
Each of the sensors 10-1 to 10-n is connected to GW15-1 to GW15-n. Each of the GWs 15-1 to GW15-n, the service providing support device 100, and the first DB 200 are connected to each other via the network 50.
The network 50 includes, for example, a radio base station, a Wi-Fi access point, a communication line, a provider, the Internet, and the like. The network 50 may include a local network in part.
Each of the sensors 10-1 to 10-n is installed in each of the houses 5-1 to 5-n and detects the presence of a person. Each of the sensors 10-1 to 10-n may be a door open / close detection sensor that detects the opening / closing of the door, or may be a human detection sensor that detects a person. By using the door open / close detection sensor, extremely clear data as to whether or not the door has been opened can be obtained, so that the obtained data can be easily analyzed. In the present embodiment, as an example, the case where each of the sensors 10-1 to 10-n is a door open / close detection sensor will be described. Each of the sensors 10-1 to 10-n may be installed on the door of the living room or may be installed on the door of the entrance.

When each of the sensors 10-1 to 10-n detects that the door has been opened, each of the sensors 10-1 to 10-n transmits information indicating that the door has been opened to the GWs 15-1 to GW15-n.
Each of the GWs 15-1 to GW15-n acquires the information transmitted by each of the sensors 10-1 to 10-n indicating that the door has been opened. Each of GW15-1 to GW15-n acquires the date and time when the information indicating that the door is opened is acquired when the information indicating that the door is opened is acquired, and the information indicating the acquired date and time and the sensor The notification information for the service provision support device 100 is created, including the identification information of the above and the information indicating that the door has been opened. Here, at the date and time when each of the GW15-1 to GW15-n acquired the information indicating that the door to be acquired was opened, each of the sensors 10-1 to 10-n detected that the door was opened. It can be regarded as the date and time when it was done. Therefore, the date and time when the information indicating that the door to be acquired is acquired is described as having the same meaning as the date and time when the door is detected to be opened. Each of GW15-1 to GW15-n transmits the created notification information to the service providing support device 100.
In the present embodiment, the sensor 10-1 and the GW 15-1 are installed in the house 5-1 and the sensors 10-2 and the GW 15-2 are installed in the house 5-2, ..., The sensor 10-n. , GW15-n and the case where the GW15-n is installed in the house 5-n will be described.
Hereinafter, any sensor among the sensors 10-1 to 10-n will be referred to as a sensor 10. Any sensor of GW15-1 to GW15-n will be referred to as GW15.

The service providing support device 100 receives the notification information transmitted by each of the GWs 15-1 to GW15-n. The service provision support device 100 includes sensor identification information, information detected by the sensor such as the sensor detecting the opening / closing of the door (hereinafter referred to as “sensor detection information”), and a sensor such as the opening / closing of the door. It stores sensor detection information, which is information associated with information indicating the date and time when the detection information was detected. The service provision support device 100 receives the sensor identification information included in each of the received one or more notification information, the information indicating that the door has been opened, and the information indicating the date and time, and the identification information of the received sensor. And the sensor detection information, which is the information associated with the information indicating that the door has been opened and the information indicating the date and time, is stored.
The service provision support device 100 uses one or a plurality of sensors to obtain statistical values of information indicating that the sensors have been detected based on the plurality of sensor detection information in the first period among the plurality of stored sensor detection information. Derived for each identification information of. The service provision support device 100 determines whether or not the tendency of the sensor detection information has changed for each identification information of one or a plurality of sensors based on the derived statistical values.
The service provision support device 100 has a tendency of sensor detection information from a first DB that stores identification information of a plurality of houses in association with identification information of one or a plurality of sensors installed in the houses for each of the plurality of houses. Acquires one or more housing identification information associated with each of the identification information of one or more sensors determined to have changed. The service provision support device 100 creates a house list including identification information of one or more houses acquired. The service provision support device 100 transmits the created house list to a predetermined destination.
Hereinafter, the sensor 10, the GW 15, the service provision support device 100, and the first DB 200 included in the service provision support system 1 will be described.

(Sensor 10 included in the service provision support system 1, GW15, service provision support device 100, and first DB200)
FIG. 2 is a block diagram showing an example of the service provision support system of the first embodiment.
As described above, the service provision support system 1 includes a sensor 10, a GW 15, a service provision support device 100, and a first DB 200. First, the sensor 10 will be described.
(Sensor 10)
The sensor 10 is an address for electrically connecting the communication unit 16, the storage unit 11, the information processing unit 13, the detection unit 17, the battery BAT, and each component as shown in FIG. It is equipped with a bus line 19 such as a bus or a data bus.
The communication unit 16 is realized by a communication module. Specifically, the communication unit 16 is composed of a wireless device that performs wireless communication by wireless communication technology such as wireless LAN, Bluetooth (registered trademark), Z-Wave, ZigBee, and EnOcean. Hereinafter, as an example, a case where the communication unit 16 is configured by a wireless device that performs wireless communication via a wireless LAN will be described. Further, the communication unit 105 may be configured by a device that performs wired communication. The communication unit 16 communicates with the GW 15. The communication unit 16 may communicate with an external communication device such as the service provision support device 100 via the network 50. Specifically, the communication unit 16 transmits the detection information output by the information processing unit 13 to the GW 15. By configuring the communication unit 16 included in the sensor 10 with a wireless device, it can be easily attached to the house 5 as compared with the case where it is configured with a device that performs wired communication. Therefore, it can be installed later even in an existing house. On the other hand, by configuring the communication unit 16 included in the sensor 10 with a device that performs wired communication, it can be attached without worrying about whether or not the radio wave reaches the GW 15 as compared with the case where it is configured by a wireless device. Can be done.
The storage unit 11 is realized by, for example, a RAM (Random Access Memory), a ROM (Read Only Memory), an HDD (Hard Disk Drive), a flash memory, or a hybrid storage device in which a plurality of these is combined. The storage unit 11 stores the program 12 executed by the information processing unit 13 and the application 18.
Program 12, for example, is an operating system that sits between the user or application program and the hardware, providing a standard interface to the user or application program while at the same time being efficient for each resource such as the hardware. Management.
The application 18 includes information indicating that the door has been opened and identification information of the sensor 10 when the detection unit 17 detects that the door has been opened in the sensor 10, and the detection information destined for the GW 15. To create. The application 18 causes the sensor 10 to transmit the created detection information.

All or part of the information processing unit 13 is a functional unit (hereinafter, software) realized by, for example, a processor such as a CPU (Central Processing Unit) executing a program 12 and an application 18 stored in the storage unit 11. (Called a functional unit). All or part of the information processing unit 13 may be realized by hardware such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), or FPGA (Field-Programmable Gate Array), and is a software function. It may be realized by a combination of a unit and hardware.
The information processing unit 13 includes, for example, a processing unit 14.
The processing unit 14 acquires information indicating that the door has been opened, which is output by the detection unit 17, and includes information indicating that the acquired door has been opened and identification information of the sensor 10, and includes the service provision support device 100. Create the detection information to be the destination. The processing unit 14 outputs the created detection information to the communication unit 16.
The detection unit 17 detects the opening / closing of the door installed in the sensor 10. When the door is opened, the detection unit 17 outputs information indicating that the door is opened to the information processing unit 13.
The battery BAT operates the sensor 10 by supplying electricity to the communication unit 16, the storage unit 11, the information processing unit 13, and the detection unit 17. By using the battery BAT as the power source for the sensor 10, the sensor 10 can be operated without supplying electricity from the outlet to the sensor 10. That is, since it is not necessary to draw the power supply to the sensor 10, it can be installed later even in an existing house.

(GW15)
The GW 15 receives the detection information transmitted by the sensor 10, and acquires information indicating the date and time when the information indicating that the door has been opened is acquired based on the information including the received detection information indicating that the door has been opened. To do. The GW 15 includes information indicating the acquisition date and time of the acquired information indicating that the door has been opened, sensor identification information, and information indicating that the door has been opened, and notifies the service provision support device 100 as the destination. Create information. The GW 15 transmits the created notification information to the service provision support device 100 via the network 50.

(Service provision support device 100)
The service provision support device 100 is realized by a device such as a personal computer, a server, or an industrial computer. The service provision support device 100 includes a communication unit 105, a storage unit 110, an information processing unit 130, and an address bus, a data bus, or the like for electrically connecting each component as shown in FIG. It is equipped with a bus line 150.
The communication unit 105 is realized by a communication module. Specifically, the communication unit 105 is composed of a device that performs wired communication. Further, the communication unit 105 may be configured by a wireless device that performs wireless communication by a wireless communication technology such as a wireless LAN. The communication unit 105 communicates with an external communication device such as the GW 15 and the first DB 200 via the network 50. Specifically, the communication unit 105 receives the notification information transmitted by the GW 15, and outputs the received notification information to the information processing unit 130. Further, the communication unit 105 acquires the house identification information request output by the information processing unit 130, and transmits the acquired house identification information request. The communication unit 105 acquires the house identification information response transmitted by the first DB 200, and outputs the acquired house identification information response to the information processing unit 130. Further, the communication unit 105 acquires the house list output by the information processing unit 130, and transmits the acquired house list to a preset destination.

The storage unit 110 is realized by, for example, a RAM, a ROM, an HDD, a flash memory, or a hybrid storage device in which a plurality of these are combined. The storage unit 110 stores the program 111 executed by the information processing unit 130 and the application 112. Further, the storage unit 110 stores the sensor detection information 113.
Program 111 is, for example, an operating system, located between the user or application program and the hardware, providing a standard interface to the user or application program while being efficient for each resource such as hardware. Management.
The application 112 causes the service providing support device 100 to receive the notification information transmitted by the GW 15. The application 112 causes the service provision support device 100 to accept the sensor identification information included in the received notification information, the information indicating that the door has been opened, and the information indicating the date and time. The application 112 provides the sensor detection information of the storage unit 110 with the sensor detection information associated with the identification information of the sensor received by the service provision support device 100, the information indicating that the door has been opened, and the information indicating the date and time. Store in 113.
The application 112 detects the sensor based on the plurality of sensor detection information in the first period among the plurality of sensor detection information stored in the sensor detection information 113 of the storage unit 110 in the service provision support device 100. The statistical value of the information indicating the above is derived for each identification information of one or more sensors. The application 112 causes the service providing support device 100 to determine whether or not the tendency of the sensor detection information has changed for each identification information of one or a plurality of sensors based on the derived statistical values. The application 112 causes the service provision support device 100 to acquire one or more housing identification information associated with each of the identification information of one or a plurality of sensors that have determined that the tendency of the sensor detection information has changed from the first DB 200. .. The app 112 causes the service provision support device 100 to create a house list including identification information of one or more houses acquired.

(Sensor detection information)
The sensor detection information 113 stores information in a table format in which the identification information of the sensor, the sensor detection information, and the information indicating the date and time when the door is detected to be opened are associated with each other.
FIG. 3 is a diagram showing an example of sensor detection information. In the example shown in FIG. 3, the sensor detection information 113 includes the sensor identification information “SEN001”, the sensor detection information “open”, and the information indicating the date and time “** month ** day ** hour ** minute”. Information associated with the sensor identification information "SEN002", sensor detection information "open", information indicating the date and time "** month ** day ** hour ** minute", and sensor Information that associates the identification information "SEN003", the sensor detection information "open", and the information indicating the date and time "** month ** day ** hour ** minute", and ..., the sensor identification information "SEN00n" , And the information in association with the sensor detection information "open" and the information indicating the date and time "** month ** day ** hour ** minute" is stored in the table format information. The explanation will be continued by returning to FIG.

All or part of the information processing unit 130 is a software function unit realized by, for example, a processor such as a CPU executing the program 111 and the application 112 stored in the storage unit 110. All or part of the information processing unit 130 may be realized by hardware such as LSI, ASIC, or FPGA, or may be realized by a combination of software function unit and hardware.
The information processing unit 130 functions as, for example, a reception unit 131, a processing unit 132, a derivation unit 133, a determination unit 134, an acquisition unit 135, and a creation unit 136.
The reception unit 131 acquires the notification information output by the communication unit 105, and sets the sensor identification information included in the acquired notification information, the information indicating that the door has been opened, and the date and time when the door has been detected to be opened. Get the information to show. The reception unit 131 receives the acquired sensor identification information, information indicating that the door has been opened, and information indicating the date and time when the door has been detected to be opened. The reception unit 131 outputs the identification information of the received sensor, the information indicating that the door has been opened, and the information indicating the date and time when the door has been detected to be opened to the processing unit 132.
The processing unit 132 acquires the sensor identification information output by the reception unit 131, the information indicating that the door has been opened, and the information indicating the date and time when the door has been detected to be opened, and the acquired sensor identification information. The sensor detection information 113, which is information in which the information indicating that the door has been opened and the information indicating the date and time when the door has been detected is associated with each other, is stored in the sensor detection information 113 of the storage unit 110.

The derivation unit 133 is a statistical value of information indicating that the sensor has detected the sensor based on the plurality of sensor detection information in the first period among the plurality of sensor detection information stored in the sensor detection information 113 of the storage unit 110. Is derived for each identification information of one or more sensors.
FIG. 4 is a diagram showing an example of sensor detection information in the first period. As an example, FIG. 4 shows a change in the number of times the door installed in the living room is opened and closed for one month with respect to the identification information of one sensor. In FIG. 4, the horizontal axis is “day” and the vertical axis is “the number of times the living door is opened and closed. According to FIG. 4, it can be seen that the trend of the number of times the living door is opened and closed has changed from around the 17th. In No. 4, the case where the first cycle is one month is shown, but the first cycle may be one week, January to March, April to June, July to September, and October. It may be a season such as from December to December. The derivation unit 133 derives the trend of the plurality of sensor detection information in the first period for the identification information of one or a plurality of sensors. Return to FIG. 2 and continue the explanation.
The derivation unit 133 derives statistical values such as the average value and standard deviation of the sensor detection information based on the sensor detection information in the first period. The derivation unit 133 outputs the derived statistical value to the determination unit 134.

The determination unit 134 acquires one or a plurality of statistical values output by the derivation unit 133, and determines whether or not the tendency of the sensor detection information has changed based on each of the acquired one or a plurality of statistical values. Judgment is made for each identification information of the plurality of sensors. Specifically, the determination unit 134 determines that when the average value is used as the statistical value, the tendency of the sensor detection information has changed when the change in the average value is equal to or greater than the average value threshold value. When the change in the average value is less than the average value threshold value, it is determined that the tendency of the sensor detection information has not changed.
Further, the determination unit 134 determines that when the standard deviation is used as the statistical value, the tendency of the sensor detection information has changed when the change in the standard deviation is equal to or greater than the standard deviation threshold, and the standard deviation is determined. If the change is less than the standard deviation threshold, it is determined that the tendency of the sensor detection information has not changed.
When the determination unit 134 determines that the tendency of the sensor detection information has changed, the determination unit 134 outputs the sensor identification information associated with the statistical value indicating the tendency of the sensor detection information to the acquisition unit 135.
The acquisition unit 135 acquires one or more sensor identification information output by the determination unit 134, and acquires the housing identification information associated with each of the acquired sensor identification information from the first DB 200. .. Specifically, the acquisition unit 135 includes the acquired identification information of one or a plurality of sensors, creates a house identification information request destined for the first DB 200, and outputs the created house identification information request to the communication unit 105. .. The acquisition unit 135 acquires the house identification information response transmitted by the first DB 200 in response to the house identification information request, and acquires the identification information of one or a plurality of houses included in the acquired house identification information response. The acquisition unit 135 outputs the acquired identification information of one or more houses to the creation unit 136.
The creation unit 136 acquires the identification information of one or a plurality of houses output by the acquisition unit 135, includes a list of the acquired identification information of the one or a plurality of houses, and creates a house list whose destination is a preset destination. create. The creation unit 136 outputs the created housing list to the communication unit 105.

(1st DB200)
The first DB 200 is realized by a device such as a personal computer, a server, or an industrial computer. The first DB 200 may be a cloud server. The first DB 200 is a bus line 250 such as an address bus or a data bus for electrically connecting the communication unit 205, the storage unit 210, the information processing unit 230, and each component as shown in FIG. And.
The communication unit 205 is realized by a communication module. Specifically, the communication unit 205 is composed of a device that performs wired communication. Further, the communication unit 205 may be configured by a wireless device that performs wireless communication by a wireless communication technology such as a wireless LAN. The communication unit 205 communicates with an external communication device such as the service provision support device 100 via the network 50. Specifically, the communication unit 205 receives the house identification information request transmitted by the service providing support device 100, and outputs the received house identification information request to the information processing unit 230. Further, the communication unit 205 acquires the house identification information response output by the information processing unit 230, and transmits the acquired house identification information response.

The storage unit 210 is realized by, for example, a RAM, a ROM, an HDD, a flash memory, or a hybrid storage device in which a plurality of these are combined. The storage unit 210 stores the program 211 executed by the information processing unit 230 and the application 212. Further, the storage unit 210 stores the housing-related information 213.
Program 211 is, for example, an operating system, located between the user or application program and the hardware, providing a standard interface to the user or application program while being efficient for each resource such as hardware. Management.
The application 212 causes the first DB 200 to receive the house identification information request transmitted by the service provision support device 100. The application 212 acquires the identification information of one or more sensors included in the received housing identification information request in the first DB 200, and outputs the identification information of the house associated with each of the acquired identification information of the one or more sensors. Get it. The application 212 causes the first DB 200 to create a house identification information response to the service provision support device 100, which includes the acquired identification information of one or a plurality of houses. The application 212 causes the first DB 200 to transmit the created house identification information response.
(Housing related information)
The house-related information 213 stores information in a table format in which the house identification information and the sensor identification information are associated with each other.
FIG. 5 is a diagram showing an example of housing-related information. In the example shown in FIG. 5, the house-related information 213 includes information associating the house identification information “H001” with the sensor identification information “SEN001”, the house identification information “H002”, and the sensor identification information. Information associated with "SEN002", housing identification information "H003", information associated with sensor identification information "SEN003", ..., House identification information "H00n", and sensor identification information. The information associated with "SEN00n" is stored. The explanation will be continued by returning to FIG.

All or part of the information processing unit 230 is a software function unit realized by, for example, a processor such as a CPU executing the program 211 and the application 212 stored in the storage unit 210. All or part of the information processing unit 230 may be realized by hardware such as LSI, ASIC, or FPGA, or may be realized by a combination of software function unit and hardware.
The information processing unit 230 acquires the house identification information request output by the communication unit 205, and acquires the identification information of one or more sensors included in the acquired house identification information request. The information processing unit 230 acquires the house identification information stored in association with the acquired identification information of one or more sensors from the house-related information of the storage unit 210. The information processing unit 230 includes the acquired identification information of one or more houses, creates a house identification information response addressed to the service provision support device 100, and outputs the created house identification information response to the communication unit 205. ..

(Operation of service provision support system)
FIG. 6 is a sequence chart showing an example of the operation of the service provision support system of the first embodiment.
(Step S1)
The detection unit 17 of the sensor 10 detects that the door has been opened, and outputs information indicating that the door has been opened to the information processing unit 13.
In the information processing unit 13, the processing unit 14 acquires the information output by the detection unit 17 indicating that the door has been opened, and includes the acquired information indicating that the door has been opened and the identification information of the sensor 10. The detection information destined for the service provision support device 100 is created. The processing unit 14 outputs the created detection information to the communication unit 16.
(Step S2)
The communication unit 16 transmits the detection information output by the processing unit 14 to the GW 15.
(Step S3)
The GW 15 receives the detection information transmitted by the sensor 10, and acquires information indicating the date and time when the information indicating that the door has been opened is acquired based on the information including the received detection information indicating that the door has been opened. To do.
(Step S4)
The GW 15 includes information indicating the acquisition date and time of the acquired information indicating that the door has been opened, sensor identification information, and information indicating that the door has been opened, and notifies the service provision support device 100 as the destination. Create information.
(Step S5)
The GW 15 transmits the created notification information to the service provision support device 100 via the network 50.

(Step S6)
The communication unit 105 of the service providing support device 100 receives the notification information transmitted by the GW 15, and outputs the received notification information to the information processing unit 130.
In the information processing unit 130, the reception unit 131 acquires the notification information output by the communication unit 105, and the sensor identification information included in the acquired notification information, the information indicating that the door has been opened, and the door have been opened. The information indicating the date and time when the information indicating that the information was acquired is acquired. The reception unit 131 receives the acquired sensor identification information, information indicating that the door has been opened, and information indicating the date and time when the information indicating that the door has been opened has been acquired. The reception unit 131 outputs the identification information of the received sensor, the information indicating that the door has been opened, and the information indicating the date and time when the information indicating that the door has been opened is acquired to the processing unit 132.
The processing unit 132 acquires the sensor identification information output by the reception unit 131, the information indicating that the door has been opened, and the information indicating the date and time when the information indicating that the door has been opened has been acquired, and the acquired sensor. The sensor detection information 113, which is information in which the identification information of the above, the information indicating that the door has been opened, and the information indicating the date and time when the information indicating that the door has been opened are associated with each other Remember in.
(Step S7)
The derivation unit 133 is a statistical value of information indicating that the sensor has detected the sensor based on the plurality of sensor detection information in the first period among the plurality of sensor detection information stored in the sensor detection information 113 of the storage unit 110. Is derived for each identification information of one or more sensors. The derivation unit 133 derives the trend of the plurality of sensor detection information in the first period for the identification information of one or more sensors. The derivation unit 133 derives statistical values such as the average value and standard deviation of the sensor detection information based on the sensor detection information in the first period. The derivation unit 133 outputs the derived statistical value to the determination unit 134.
(Step S8)
The determination unit 134 acquires one or a plurality of statistical values derived by the derivation unit 133, and determines whether or not the tendency of the sensor detection information has changed based on each of the acquired one or a plurality of statistical values. Judgment is made for each of the identification information of the plurality of sensors. When the determination unit 134 determines that the tendency of the sensor detection information has changed, the determination unit 134 outputs the sensor identification information associated with the statistical value indicating the tendency of the sensor detection information to the acquisition unit 135.
(Step S9)
The acquisition unit 135 acquires one or more sensor identification information output by the determination unit 134, and acquires the housing identification information associated with each of the acquired sensor identification information from the first DB 200. .. The acquisition unit 135 includes the acquired identification information of one or more sensors, creates a house identification information request destined for the first DB 200, and outputs the created house identification information request to the communication unit 105.
(Step S10)
The communication unit 105 acquires the house identification information request output by the acquisition unit 135, and transmits the acquired house identification information request to the first DB 200.

(Step S11)
The communication unit 205 of the first DB 200 receives the house identification information request transmitted by the service provision support device 100, and outputs the received house identification information request to the information processing unit 230.
The information processing unit 230 acquires the house identification information request output by the communication unit 205, and acquires the identification information of one or more sensors included in the acquired house identification information request. The information processing unit 230 acquires the house identification information stored in association with the acquired identification information of one or more sensors from the house-related information of the storage unit 210. The information processing unit 230 creates a house identification information response to the service provision support device 100, including the acquired identification information of one or more houses.
(Step S12)
The information processing unit 230 outputs the created house identification information response to the communication unit 205. The communication unit 205 acquires the house identification information response output by the information processing unit 230, and transmits the acquired house identification information response to the service provision support device 100.
(Step S13)
The communication unit 105 of the service providing support device 100 receives the house identification information response transmitted by the first DB 200, and outputs the received house identification information response to the information processing unit 130.
The acquisition unit 135 acquires the house identification information response output by the communication unit 105, and acquires the identification information of one or a plurality of houses included in the acquired house identification information response. The acquisition unit 135 outputs the acquired identification information of one or more houses to the creation unit 136.
The creation unit 136 acquires the identification information of one or a plurality of houses output by the acquisition unit 135, includes a list of the acquired identification information of the one or a plurality of houses, and creates a house list whose destination is a preset destination. create.
(Step S14)
The creation unit 136 outputs the created housing list to the communication unit 105. The communication unit 105 acquires the house list output by the information processing unit 130, and transmits the acquired house list.

In the first embodiment described above, the case where the sensor 10 is wirelessly connected to the GW 15 and the GW 15 is connected to the service provision support device 100 via the network 50 has been described, but this is not the case. The sensor 10 may be connected to the service providing support device 100 via the network 50. In this case, the processing unit 14 of the sensor 10 includes information indicating the date and time when the information indicating that the door has been opened, the identification information of the sensor, and the information indicating that the door has been opened are included in the service provision support device. Create notification information with 100 as the destination.
In the first embodiment described above, the case where one sensor 10 is installed in the house 5 has been described, but the present invention is not limited to this example. For example, a plurality of sensors 10 may be installed in the house 5. In this case, the service provision support device 100 may grasp the position where the person moves in the floor plan of the house and support the provision of the service based on the grasp result of the position where the person moves.
In the first embodiment described above, the case where the sensor 10 is provided with the battery BAT has been described, but the present invention is not limited to this example. For example, electricity may be supplied to the sensor 10 from a power source. In this case, the sensor 10 is not provided with the battery BAT. For example, electricity may be supplied to the sensor 10 from an outlet. In this case, the power supply of the sensor 10 may be backed up by wiring from the wall on the back surface of the sensor 10 to an outlet. With this configuration, it is possible to eliminate the need for battery replacement as compared with the case where the sensor 10 is provided with the battery BAT.
Further, the battery BAT of the sensor 10 may be composed of a solar cell. With this configuration, it is possible to eliminate the need for battery replacement as compared with the case where the battery BAT is composed of a primary battery such as a dry battery, a secondary battery that is charged and used repeatedly. Further, electricity can be supplied to the sensor 10 without supplying electricity from the outlet to the sensor 10. For example, electricity can be supplied to the sensor 10 from the back wall of the sensor 10 without wiring to an outlet.
In the first embodiment described above, the information indicating the floor plan of the house in which the sensor 10 is installed may be associated with the installation position of the sensor 10 in the floor plan of the house. In this case, the determination unit 134 acquires one or more statistical values derived by the out-licensing unit 133, and each of the acquired statistical values and the sensor 10 in the floor plan of the house where the sensor 10 is installed. Based on the installation position, it is determined whether or not the tendency of the sensor detection information has changed for each identification information of one or a plurality of the sensors. With such a configuration, it becomes easy to grasp the movement of a person in a house, and thus it becomes easy to analyze the obtained information.
In the first embodiment described above, in addition to the sensor 10, a network camera and a smart plug may be installed in the house 5. In this case, the service provision support device 100 supports the provision of the service based on the information obtained from the network camera or the smart plug.
In the first embodiment described above, the service provision support device 100 may include the first DB 200. With such a configuration, it is possible to omit the communication performed between the service providing support device 100 and the first DB 200.

According to the service provision support system according to the first embodiment, the service provision support device 100 includes identification information of the sensor, information indicating that the sensor has detected, and information indicating the date and time of detection by the sensor. A reception unit 131 for receiving notification information is provided. Notification information is sent from the house. The service provision support device 100 provides sensor detection information in which the sensor identification information included in the notification information received by the reception unit 131, the information indicating that the sensor has detected the information, and the information indicating the date and time when the sensor has detected the sensor are associated with each other. , A processing unit 132 for storing in the storage unit 110 is provided. The storage unit 110 may be installed outside the service providing support device 100, or may be installed inside.
The service providing support device 100 sets a statistical value of information indicating that the sensor has been detected based on the plurality of sensor detection information in the first period among the plurality of sensor detection information stored in the storage unit 110. Alternatively, it is provided with a derivation unit 133 that derives each identification information of a plurality of sensors. The statistical value is an average value or the like. The service provision support device 100 includes a determination unit 134 that determines whether or not the tendency of the sensor detection information has changed based on the statistical values derived by the out-licensing unit 133 for each identification information of one or a plurality of sensors. The determination unit 134 determines whether or not the tendency of the sensor detection information has changed based on whether or not the derived statistical value has changed by a threshold value or more from the statistical value derived based on the past sensor detection information. .. The service provision support device 100 has the determination unit 134 from the first DB 200 that stores the identification information of the plurality of houses and the identification information of one or a plurality of sensors installed in the houses for each of the plurality of houses in association with each other. The acquisition unit 135 is provided to acquire one or more housing identification information associated with each of the identification information of one or a plurality of sensors determined to have changed the tendency of the sensor detection information. The first DB may be installed outside the service provision support device 100, or may be provided in the service provision support device 100. The service provision support device 100 includes a creation unit 136 that creates a list including identification information of one or a plurality of houses acquired by the acquisition unit 135.

As described above, among the plurality of sensor detection information stored in the storage unit 110, the service provision support device 100 is a statistic of information indicating that the sensor has detected the sensor based on the plurality of sensor detection information in the first period. The value is derived for each identification information of one or more sensors. The service provision support device 100 determines whether or not the tendency of the sensor detection information has changed based on the derived statistical value for each identification information of one or a plurality of sensors, and the sensor whose tendency of the sensor detection information has changed. Since the identification information of the house associated with the identification information of the house can be obtained from the first DB, it is possible to grasp that the living conditions of the family living in the house have changed. That is, the service provision support device 100 is obtained by installing sensors at major locations such as the living door and entrance of a house, analyzing the trend of the data detected by the installed sensor for a predetermined period, and analyzing the trend. Based on the remarkable changes in the trends, it is possible to grasp the changes in the living conditions of the family living in the house in order to catch the signs of changes in lifestyle, health condition, etc. Since it is possible to grasp that the living conditions of the family living in the house have changed, it is possible to make a proposal for remodeling, a proposal for relocation, and the like.

Further, in the service provision support device 100, the determination unit 134 further bases the sensor detection information on the information indicating each of the floor plans of the plurality of houses and the information associated with the position where the sensor is installed in the floor plan. Whether or not the tendency has changed is determined for each identification information of one or more of the sensors. With this configuration, the determination unit 134 associates each of the information indicating the floor plans of the plurality of houses with the position where the sensor is installed in the floor plan, and the one or one derived by the out-licensing unit 133. Based on each of the plurality of statistical values, it is determined whether or not the tendency of the sensor detection information has changed for each of the identification information of the sensor. In this way, the service provision support device 100 further changes the tendency of the sensor detection information based on the information that associates each of the information indicating the floor plan of the plurality of houses with the position where the sensor is installed in the floor plan. Since it is determined for each identification information of one or more of the sensors, it becomes easy to grasp the movement of a person in the house, and thus it becomes easy to analyze the obtained information.

Further, in the service provision support device 100, the determination unit 134 determines whether or not the tendency of the sensor detection information has changed based on the standard deviation of the second period different from the first period with respect to the statistical value of the first period. Judgment is made for each identification information of one or more sensors. In this way, the service provision support device 100 determines whether or not the tendency of the sensor detection information has changed based on the standard deviation of the second period with respect to the statistical value of the first period, and the tendency of the sensor detection information changes. Since the house identification information associated with the sensor identification information can be obtained from the first DB, it is possible to grasp that the living conditions of the family living in the house have changed.
Further, in the service providing support device 100, based on the plurality of sensor detection information in the first period, the statistical value of the information indicating that the sensor for detecting the opening / closing of the door or the sensor for detecting the movement of a person has detected is one. Alternatively, it is derived for each identification information of a plurality of sensors. In this way, the service provision support device 100 detects the opening and closing of the door based on the plurality of sensor detection information in the first period among the plurality of sensor detection information stored in the storage unit 110. Statistical values of information indicating that the sensors that detect motion have detected are derived for each identification information of one or more sensors. The service provision support device 100 determines whether or not the tendency of the sensor detection information has changed based on the derived statistical value for each identification information of one or a plurality of sensors, and the sensor whose tendency of the sensor detection information has changed. Since the identification information of the house associated with the identification information of the house can be obtained from the first DB, it is possible to grasp that the living conditions of the family living in the house have changed.

In the service provision support system 1 according to the first embodiment, the sensor 10 identifies the sensor, the detection unit 17, the information indicating that the detection unit 17 has detected, the information indicating the date and time when the detection unit 17 has detected, and the sensor. It is also possible to include a processing unit that includes information and creates notification information addressed to the service provision support device 100, and a communication unit that transmits the notification information created by the processing unit to the service provision support device. Good. With this configuration, in the service provision support system 1, the sensor 10 includes a detection unit 17. The detection unit 17 may be a door open / close detection sensor that detects the opening / closing of the door, or may be a person detection sensor that detects a person. The sensor 10 includes information indicating that the detection unit 17 has detected the information, information indicating the date and time of the detection by the detection unit 17, and identification information of the sensor 10, and creates notification information destined for the service provision support device 100. The processing unit 14 is provided. The processing unit 14 acquires information indicating that the detection unit 17 has detected it, and acquires information indicating the date and time of detection based on the acquired information indicating that it has been detected. The processing unit 14 creates and creates notification information to which the service provision support device 100 is addressed, including information indicating detection, information indicating the date and time of detection by the detection unit 17, and sensor identification information. The notification information is output to the communication unit 16. The communication unit 16 acquires the notification information output by the processing unit 14, and transmits the acquired notification information to the service provision support device 100. As described above, in the service provision support system, since the sensor 10 transmits the notification information, the service provision support device 100 can receive the notification information transmitted by the sensor 10.

In the service provision support system 1 according to the first embodiment, the sensor 10 includes a detection unit 17, information indicating that the detection unit 17 has detected, and sensor identification information, and detection information destined for the GW 15. The service provision support system 1 receives the detection information transmitted by the sensor 10, and the service provision support system 1 includes a processing unit 14 for creating the above and a communication unit 16 for transmitting the notification information created by the processing unit 14 to the GW 15. Based on the information indicating that the information was detected, the information indicating the date and time when the information indicating the detection was acquired was acquired, and the information indicating the date and time when the information indicating the detection was acquired and the sensor A GW 15 may be provided which includes identification information and information indicating detection, creates notification information addressed to the service provision support device 100, and transmits the created notification information to the service provision support device 100. ..
With this configuration, in the service provision support system 1, the sensor 10 includes a detection unit 17. The detection unit 17 may be a door open / close detection sensor that detects the opening / closing of the door, or may be a person detection sensor that detects a person. The sensor 10 includes a processing unit 14 that includes information indicating that the detection unit 17 has detected the sensor and identification information of the sensor, and creates detection information for the service provision support device 100 as a destination. The processing unit 14 acquires the information indicating that the detection unit 17 has detected, and creates and creates the detection information to which the GW 15 is the destination, including the acquired information indicating the detection and the identification information of the sensor. The notification information is output to the communication unit 16. The communication unit 16 acquires the notification information output by the processing unit 14, and transmits the acquired notification information to the GW 15. The GW 15 receives the detection information transmitted by the sensor 10, and based on the information indicating the detection included in the received detection information, acquires and acquires the information indicating the date and time when the information indicating the detection was acquired. Notification information is created by creating notification information for the service provision support device 100, including information indicating the date and time when the information indicating detection was acquired, sensor identification information, and information indicating detection. Is transmitted to the service provision support device 100. As described above, in the service provision support system 1, the sensor 10 transmits the notification information via the GW 15, so that the service provision support device 100 can receive the notification information transmitted by the sensor 10.

In the service provision support system 1 according to the first embodiment, the communication unit 16 may perform wireless communication. With this configuration, the communication unit 16 of the sensor 10 wirelessly communicates with the service provision support device 100 or the GW 15. As described above, in the service provision support system, since the sensor 10 performs wireless communication, even if the house in which the sensor 10 is installed is an existing one, it can be easily installed.
In the service provision support system 1 according to the first embodiment, the sensor 10 includes a battery BAT that operates the sensor 10. With this configuration, the sensor 10 has a built-in battery BAT that operates the own sensor 10. The battery BAT may be either a primary battery such as a dry battery or a secondary battery that is charged and used repeatedly. As described above, in the service provision support system 1, since the sensor 10 has a built-in battery BAT, the sensor 10 can be operated without supplying electricity from the outlet to the sensor 10. That is, since it is not necessary to draw the power supply to the sensor 10, it can be installed later even in an existing house.
In the service provision support system 1 according to the first embodiment, the battery BAT may be a solar cell. With this configuration, the sensor 10 has a built-in solar cell that operates the own sensor 10. As described above, in the service provision support system 1, since the sensor has a built-in solar cell, the sensor can be operated without supplying electricity from the outlet to the sensor. That is, since it is not necessary to draw the power supply to the sensor 10, it can be installed later even in an existing house. Moreover, the replacement of the battery BAT can be eliminated.

(Second Embodiment)
(Service provision support system)
The service provision support system according to the embodiment of the present invention is a computer device that supports the provision of services based on information indicating that a sensor installed in the house has detected the service.
FIG. 7 is a diagram showing an example of the service provision support system according to the second embodiment. The service provision support system 1a according to the second embodiment includes sensors 10-1 to 10-n (n is an integer of n> 0), a gateway (Gateway: GW) 15-1 to GW15-n, and the like. A service providing support device 100a, a first DB 200, a second DB 300, a third DB 400, and a fourth DB 500 are provided.
Each of the sensors 10-1 to 10-n is connected to GW15-1 to GW15-n. Each of GW15-1 to GW15-n, the service providing support device 100a, the first DB200, the second DB300, the third DB400, and the fourth DB500 are connected via the network 50.
Each of GW15-1 to GW15-n acquires the date and time when the information indicating that the door is opened is acquired when the information indicating that the door is opened is acquired, and the information indicating the acquired date and time and the sensor The notification information to which the service provision support device 100a is addressed is created, including the identification information of the above and the information indicating that the door has been opened. Each of GW15-1 to GW15-n transmits the created notification information to the service provision support device 100a.
The service providing support device 100a receives the notification information transmitted by each of the GWs 15-1 to GW15-n. The service provision support device 100a stores the sensor detection information, which is information in which the sensor identification information, the sensor detection information, and the information indicating the date and time are associated with each other. The service provision support device 100a receives the sensor identification information included in each of the received one or more notification information, the information indicating that the door has been opened, and the information indicating the date and time, and the received sensor identification information. And the sensor detection information, which is the information associated with the information indicating that the door has been opened and the information indicating the date and time, is stored.

The service provision support device 100a uses one or a plurality of sensors to obtain statistical values of information indicating that the sensors have been detected based on the plurality of sensor detection information in the first period among the plurality of stored sensor detection information. Derived for each identification information of. The service providing support device 100a determines whether or not the tendency of the sensor detection information has changed based on the derived statistical values for each of the identification information of one or a plurality of the sensors.
The service provision support device 100a has a tendency of sensor detection information from a first DB that stores identification information of a plurality of houses in association with identification information of one or a plurality of sensors installed in the houses for each of the plurality of houses. Acquires one or more housing identification information associated with each of the identification information of one or more sensors determined to have changed. The service provision support device 100a creates a house list including identification information of one or more houses acquired. The service provision support device 100a transmits the created house list to a predetermined destination.

Further, the service provision support device 100a associates the identification information of a plurality of houses, the information indicating the layout of the houses for each of the plurality of houses, the information indicating the facilities of the house, and the information indicating the family composition living in the houses. Information indicating the layout of the house stored in association with the identification information of one or more houses acquired from the second DB to be stored, information indicating the equipment of the house, and information indicating the family composition living in the house are one. Alternatively, multiple acquisitions are made, and content is created based on information indicating the layout of one or more houses acquired, information indicating the facilities of the house, and information indicating the family composition living in the house.
The service provision support device 100a includes identification information of a plurality of houses, information indicating the resident of the house for each of the plurality of houses, a resident inquiry history for each of the one or more resident, and purchase of products. From the third DB that stores the history, the search history, and the browsing history of the web in association with each other, one or more information indicating the resident of the house stored in association with the acquired identification information of one or more houses is acquired. Then, the resident's inquiry history, the purchase history of the product, the search history, and the web browsing history, which are stored in association with each of the acquired information indicating one or more resident, are acquired and acquired. Content is created based on information indicating the resident of the house, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the web.
The service provision support device 100a is associated with the identification information of one or a plurality of houses acquired from the fourth DB which stores the identification information of the plurality of houses and the information indicating the addresses of the houses for each of the plurality of houses in association with each other. One or more pieces of information indicating the addresses of the stored houses are acquired, and the created content is distributed based on the information indicating the addresses of the acquired one or more houses.
Hereinafter, the sensor 10, the GW 15, the service provision support device 100a, the first DB200, the second DB300, the third DB400, and the fourth DB500 included in the service provision support system 1a are different from the first embodiment. The service provision support device 100a, the second DB 300, the third DB 400, and the fourth DB 500 will be described.

(Sensor 10 included in the service provision support system 1a, GW15, service provision support device 100a, first DB200, second DB300, third DB400, and fourth DB500)
FIG. 8 is a block diagram showing an example of the service provision support system of the second embodiment.
As described above, the service provision support system 1a includes a sensor 10, a GW 15, a service provision support device 100a, a first DB 200, a second DB 300, a third DB 400, and a fourth DB 500.
(Service provision support device 100a)
The service provision support device 100a is realized by a device such as a personal computer, a server, or an industrial computer. The service provision support device 100a includes a communication unit 105, a storage unit 110a, an information processing unit 130a, and an address bus, a data bus, or the like for electrically connecting each component as shown in FIG. It is equipped with a bus line 150.
The communication unit 105 communicates with external communication devices such as the GW 15, the first DB200, the second DB300, the third DB400, and the fourth DB500 via the network 50. Specifically, in addition to the processing described in the first embodiment, the following processing is performed. The communication unit 105 acquires the housing feature information request output by the information processing unit 130, and transmits the acquired housing feature information request. The communication unit 105 acquires the housing feature information response transmitted by the second DB 300, and outputs the acquired housing feature information response to the information processing unit 130. Further, the communication unit 105 acquires the resident-related information request output by the information processing unit 130, and transmits the acquired resident-related information request. The communication unit 105 acquires the resident-related information response transmitted by the second DB 300, and outputs the acquired resident-related information response to the information processing unit 130. Further, the communication unit 105 acquires the address request output by the information processing unit 130 and transmits the acquired address request. The communication unit 105 acquires the address response transmitted by the second DB 300, and outputs the acquired address response to the information processing unit 130. In addition, the communication unit 105 acquires the content notification output by the information processing unit 130 and transmits the acquired content notification.

The storage unit 110a is realized by, for example, a RAM, a ROM, an HDD, a flash memory, or a hybrid storage device in which a plurality of these are combined. The storage unit 110a stores the program 111 executed by the information processing unit 130a and the application 112a. Further, the storage unit 110a stores the sensor detection information 113.
The application 112a causes the service provision support device 100a to execute the following processing in addition to the processing that the application 112 causes the service provision support device 100 to execute. The application 112a includes information indicating the floor plan of the house, information indicating the equipment of the house, and the family living in the house, which are stored in the service provision support device 100a from the second DB in association with the identification information of one or more houses. Content is provided based on information indicating the floor plan of one or more houses acquired by acquiring one or more information indicating the composition, information indicating the equipment of the house, and information indicating the family composition living in the house. Let me create it.
The application 112a causes the service provision support device 100a to acquire one or more pieces of information indicating the resident of the house stored in association with the identification information of one or more houses from the third DB, and one or more pieces of the information. The resident's inquiry history, the purchase history of the product, the search history, and the web browsing history, which are stored in association with each of the information indicating the resident of the resident, are acquired, and the acquired inquiry history of the resident is obtained. , Create content based on the purchase history of products, search history, and web browsing history.
The application 112a causes the service provision support device 100a to acquire one or more pieces of information indicating a house address stored in association with the identification information of one or more houses from the fourth DB, and one or more pieces of the acquired information. The created content is distributed based on the information indicating the address of the house.

All or part of the information processing unit 130a is a software function unit realized by, for example, a processor such as a CPU executing the program 111 and the application 112a stored in the storage unit 110a. All or part of the information processing unit 130a may be realized by hardware such as LSI, ASIC, or FPGA, or may be realized by a combination of software function unit and hardware.
The information processing unit 130a functions as, for example, a reception unit 131, a processing unit 132, a derivation unit 133, a determination unit 134, an acquisition unit 135a, and a creation unit 136a.
The acquisition unit 135a acquires one or more sensor identification information output by the determination unit 134, and acquires the housing identification information associated with each of the acquired sensor identification information from the first DB 200. .. Specifically, the acquisition unit 135a includes the acquired identification information of one or more sensors, creates a house identification information request destined for the first DB 200, and outputs the created house identification information request to the communication unit 105. .. The acquisition unit 135a acquires the house identification information response transmitted by the first DB 200 in response to the house identification information request, and acquires the identification information of one or more houses included in the acquired house identification information response. The acquisition unit 135a outputs the acquired identification information of one or more houses to the creation unit 136a.
The acquisition unit 135a provides information indicating the floor plan of the house associated with each of the acquired identification information of one or more sensors, information indicating the equipment of the house, and information indicating the family composition living in the house. Obtained from 2DB300. Specifically, the acquisition unit 135a includes the acquired identification information of one or a plurality of sensors, creates a housing feature information request destined for the second DB 300, and outputs the created housing feature information request to the communication unit 105. .. The acquisition unit 135a acquires the housing feature information response transmitted by the second DB 300 in response to the housing feature information request, and includes information indicating the floor plan of one or more houses included in the acquired housing feature information response, and housing equipment. And the information indicating the family composition living in the house is acquired. The acquisition unit 135a outputs information indicating the floor plan of one or more acquired houses, information indicating the facilities of the house, and information indicating the family composition living in the house to the preparation unit 136a.

The acquisition unit 135a includes information indicating the resident of the house associated with each of the acquired identification information of one or more sensors, the inquiry history of the resident, the purchase history of the product, the search history, and the Web. The browsing history of the above is acquired from the third DB 400. Specifically, the acquisition unit 135a creates a resident-related information request destined for the third DB 400, including the acquired identification information of one or more sensors, and sends the created resident-related information request to the communication unit 105. Output. The acquisition unit 135a acquires the resident-related information response transmitted by the third DB 400 in response to the resident-related information request, and includes information indicating the resident of one or more houses included in the acquired resident-related information response. , Acquires the inquiry history of residents, the purchase history of products, the search history, and the browsing history of the Web. The acquisition unit 135a outputs the information indicating the resident of one or more houses acquired, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the Web to the creation unit 136a. To do.
The acquisition unit 135a acquires information indicating the address of the house stored in association with each of the acquired identification information of the house from the fourth DB 500. Specifically, the acquisition unit 135a includes the acquired identification information of one or a plurality of houses, creates an address request destined for the fourth DB 500, and outputs the created address request to the communication unit 105. The acquisition unit 135a acquires the address response transmitted by the fourth DB 500 in response to the address request, and acquires information indicating the addresses of one or more houses included in the acquired address response. The acquisition unit 135a outputs information indicating the addresses of one or more acquired houses to the creation unit 136a.

The creation unit 136a acquires the identification information of one or a plurality of houses output by the acquisition unit 135a, includes a list of the acquired identification information of the one or a plurality of houses, and creates a house list whose destination is a preset destination. create. The creation unit 136a outputs the created housing list to the communication unit 105.
The creation unit 136a acquires the information indicating the floor plan of one or more houses output by the acquisition unit 135a, the information indicating the equipment of the house, and the information indicating the family composition living in the house, and the acquired one or more units. Content is created based on information that indicates the floor plan of a house, information that indicates the equipment of the house, and information that indicates the family structure of the house. For example, the content is associated in advance with respect to each of the information indicating the floor plan of the house, the information indicating the equipment of the house, and the information indicating the family composition living in the house. Select the appropriate content.
The creation unit 136a acquires the information output by the acquisition unit 135a indicating the resident of one or more houses, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the Web. , Create content based on the acquired information indicating the resident of one or more houses, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the Web. For example, for each of the information indicating the resident of a house, the inquiry history of the resident, the purchase history of products, the search history, and the browsing history of the Web, the contents are associated in advance with respect to the elements. The creation unit 136a selects the corresponding content.
The creation unit 136a acquires the information indicating one or more addresses output by the acquisition unit 135a, and for each of the acquired information indicating the one or more addresses, based on the identification information of the house associated with the address. Identify the sensor identification information associated with the housing identification information. The creation unit 136a includes content created based on the information indicating the floor plan of the house associated with the identification information of the identified sensor, the information indicating the equipment of the house, and the information indicating the family composition living in the house. , Create a content notification destined for that address. The creation unit 136a outputs the created content notification to the communication unit 105.
The creation unit 136a acquires the information indicating one or more addresses output by the acquisition unit 135a, and for each of the acquired information indicating the one or more addresses, based on the identification information of the house associated with the address. Identify the sensor identification information associated with the housing identification information. The creation unit 136a is based on the information indicating the resident of the house associated with the identification information of the identified sensor, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the Web. Create a content notification addressed to that address, including the content created in. The creation unit 136a outputs the created content notification to the communication unit 105.

(2nd DB300)
The second DB 300 is realized by a device such as a personal computer, a server, or an industrial computer. The second DB 300 may be a cloud server. The second DB 300 includes a communication unit 305, a storage unit 310, an information processing unit 330, and a bus line 350 such as an address bus or a data bus for electrically connecting each component as shown in FIG. And.
The communication unit 305 is realized by a communication module. Specifically, the communication unit 305 is composed of a device that performs wired communication. Further, the communication unit 305 may be configured by a wireless device that performs wireless communication by a wireless communication technology such as a wireless LAN. The communication unit 305 communicates with an external communication device such as the service provision support device 100a via the network 50. Specifically, the communication unit 305 receives the housing feature information request transmitted by the service provision support device 100a, and outputs the received housing feature information request to the information processing unit 330. Further, the communication unit 305 acquires the housing feature information response output by the information processing unit 330, and transmits the acquired housing feature information response.

The storage unit 310 is realized by, for example, a RAM, a ROM, an HDD, a flash memory, or a hybrid storage device in which a plurality of these are combined. The storage unit 310 stores the program 311 executed by the information processing unit 330 and the application 312. Further, the storage unit 310 stores the housing feature information 313.
Program 311 is, for example, an operating system, located between the user or application program and the hardware, providing a standard interface to the user or application program, and at the same time being efficient for each resource such as hardware. Management.
The application 312 causes the second DB 300 to receive the housing feature information request transmitted by the service provision support device 100a. The application 312 acquires the identification information of one or more sensors included in the received housing feature information request in the second DB 300, and shows the floor plan of the house associated with each of the acquired identification information of the one or more sensors. The information, the information indicating the equipment of the house, and the information indicating the family composition living in the house are acquired. The application 312 includes information indicating the floor plan of one or more houses acquired, information indicating the facilities of the house, and information indicating the family composition living in the house in the second DB 300, and addresses the service provision support device 100a. Let's create a housing feature information response. The application 312 causes the second DB 300 to transmit the created housing feature information response.
(Housing feature information)
The house feature information 313 stores information in a table format in which information indicating the identification information of the sensor, information indicating the floor plan of the house, information indicating the equipment of the house, and information indicating the family composition living in the house are associated with each other. The information indicating the floor plan of the house may be represented by a combination of living room, dining room, kitchen such as LDK and DK. Residential equipment is information indicating equipment installed in a house such as a water heater and a water purifier. The information indicating the family composition living in a house is information indicating attributes such as name, age, and occupation.
FIG. 9 is a diagram showing an example of housing feature information. In the example shown in FIG. 9, the house feature information 313 includes the sensor identification information "SEN001", the information "○○" indicating the floor plan of the house, and the information "*****" indicating the equipment of the house. Information associated with the information "△△△△" indicating the family structure, the identification information "SEN002" of the sensor, the information "○○" indicating the floor plan of the house, and the information "*****" indicating the equipment of the house. * ”, Information that indicates the family structure“ △△△△ ”, sensor identification information“ SEN003 ”, information that indicates the floor plan of the house“ ○○ ”, and information that indicates the equipment of the house“ Information that associates "*****" with information "△△△△" that indicates the family structure, ..., sensor identification information "SEN00n", and information that indicates the floor plan of the house "○○" , The information "*****" indicating the equipment of the house and the information "△△△△" indicating the family structure are stored. The explanation will be continued by returning to FIG.

All or part of the information processing unit 330 is a software function unit realized by, for example, a processor such as a CPU executing a program 311 and an application 312 stored in the storage unit 210. All or part of the information processing unit 330 may be realized by hardware such as LSI, ASIC, or FPGA, or may be realized by a combination of software function unit and hardware.
The information processing unit 330 acquires the housing feature information request output by the communication unit 305, and acquires the identification information of one or more sensors included in the acquired housing feature information request. The information processing unit 230 includes information indicating the floor plan of the house, information indicating the equipment of the house, and information indicating the family composition living in the house, which are stored in association with each of the acquired identification information of one or more sensors. Is acquired from the housing feature information of the storage unit 310. The information processing unit 330 includes information indicating the floor plan of one or more houses acquired, information indicating the facilities of the house, and information indicating the family composition living in the house, and the house destined for the service provision support device 100a. A feature information response is created, and the created housing feature information response is output to the communication unit 305.

(3rd DB400)
The third DB 400 is realized by a device such as a personal computer, a server, or an industrial computer. The third DB 400 may be a cloud server. The third DB 400 includes a communication unit 405, a storage unit 410, an information processing unit 430, and a bus line 450 such as an address bus or a data bus for electrically connecting each component as shown in FIG. And.
The communication unit 405 is realized by a communication module. Specifically, the communication unit 405 is composed of a device that performs wired communication. Further, the communication unit 405 may be configured by a wireless device that performs wireless communication by a wireless communication technology such as a wireless LAN. The communication unit 405 communicates with an external communication device such as the service provision support device 100a via the network 50. Specifically, the communication unit 405 receives the resident-related information request transmitted by the service provision support device 100a, and outputs the received resident-related information request to the information processing unit 430. Further, the communication unit 405 acquires the resident-related information response output by the information processing unit 430, and transmits the acquired resident-related information response.

The storage unit 410 is realized by, for example, a RAM, a ROM, an HDD, a flash memory, or a hybrid storage device in which a plurality of these are combined. The storage unit 410 stores the program 411 executed by the information processing unit 430 and the application 412. Further, the storage unit 410 stores the resident-related information 413.
Program 411 is, for example, an operating system, located between the user or application program and the hardware, providing a standard interface to the user or application program while being efficient for each resource such as hardware. Management.
The application 412 causes the third DB 400 to receive the resident-related information request transmitted by the service provision support device 100a. The application 412 acquires the identification information of one or more sensors included in the received resident-related information request in the third DB 400, and indicates the resident associated with each of the acquired identification information of the one or more sensors. Information, resident inquiry history, product purchase history, search history, and web browsing history are acquired. The application 412 includes the inquiry history of one or more residents acquired by the third DB 400, the purchase history of the product, the search history, and the browsing history of the Web, and destinations the service provision support device 100a. Have a resident-related information response created. The application 412 causes the third DB 400 to transmit the created resident-related information response.
(Resident-related information)
Resident-related information 413 is table-format information that associates sensor identification information, resident information, resident inquiry history, product purchase history, search history, and web browsing history. Remember. Resident inquiries include inquiries about gardening and inquiries about disaster prevention. Merchandise includes ventilation systems, waxes and the like.
FIG. 10 is a diagram showing an example of housing feature information. In the example shown in FIG. 10, the resident-related information 413 includes the sensor identification information “SEN001”, the information indicating the resident “+++”, the inquiry history “***”, and the purchase history of the product “Δ”. Information related to "△△", search history "○○○", web browsing history "XXXX", sensor identification information "SEN002", information indicating resident "++++", and inquiry history " *** ”, purchase history of products“ △△△ ”, search history“ 〇〇〇 ”, and information related to web browsing history“ XXX ”,
Sensor identification information "SEN003", resident information "+++", inquiry history "***", product purchase history "△△△", search history "○○○", and the Web Information associated with the browsing history "XXXX", ..., sensor identification information "SEN00n", resident information "+++", inquiry history "***", and purchase history of products. The information associated with "△△△", the search history "○○○", and the web browsing history "XXXX" is stored. The explanation will be continued by returning to FIG.

All or part of the information processing unit 430 is a software function unit realized by, for example, a processor such as a CPU executing the program 411 and the application 412 stored in the storage unit 410. All or part of the information processing unit 430 may be realized by hardware such as LSI, ASIC, or FPGA, or may be realized by a combination of software function unit and hardware.
The information processing unit 430 acquires the resident-related information request output by the communication unit 405, and acquires the identification information of one or more sensors included in the acquired resident-related information request. The information processing unit 430 includes information indicating a resident stored in association with each of the acquired identification information of one or more sensors, a resident inquiry history, a product purchase history, a search history, and the like. The browsing history of the web is acquired from the resident-related information 413 of the storage unit 410. The information processing unit 430 includes the acquired information indicating one or more residents, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the Web, and includes the service provision support device 100a. A resident-related information response to the destination is created, and the created resident-related information response is output to the communication unit 405.

(4th DB500)
The fourth DB 500 is realized by a device such as a personal computer, a server, or an industrial computer. The fourth DB 500 may be a cloud server. The fourth DB 500 is a bus line 550 such as an address bus or a data bus for electrically connecting the communication unit 505, the storage unit 510, the information processing unit 530, and each component as shown in FIG. And.
The communication unit 505 is realized by a communication module. Specifically, the communication unit 505 is composed of a device that performs wired communication. Further, the communication unit 505 may be configured by a wireless device that performs wireless communication by a wireless communication technology such as a wireless LAN. The communication unit 505 communicates with an external communication device such as the service provision support device 100a via the network 50. Specifically, the communication unit 505 receives the address request transmitted by the service provision support device 100a, and outputs the received address request to the information processing unit 530. Further, the communication unit 505 acquires the address response output by the information processing unit 530 and transmits the acquired address response.

The storage unit 510 is realized by, for example, a RAM, a ROM, an HDD, a flash memory, or a hybrid storage device in which a plurality of these are combined. The storage unit 510 stores the program 511 executed by the information processing unit 530 and the application 512. Further, the storage unit 510 stores the address information 513.
Program 511 is, for example, an operating system, located between the user or application program and the hardware, providing a standard interface to the user or application program while being efficient for each resource such as hardware. Management.
The application 512 causes the fourth DB 500 to receive the address request transmitted by the service providing support device 100a. The application 512 causes the fourth DB 500 to acquire the identification information of one or more sensors included in the received address request, and to acquire the information indicating the address associated with each of the acquired identification information of the one or more sensors. .. The application 512 causes the fourth DB 500 to create an address response to the service provision support device 100a, which includes information indicating one or a plurality of acquired addresses. The application 512 causes the fourth DB 500 to transmit the created address response.
(Address information)
The address information 513 stores information in a table format in which the identification information of the sensor and the address information are associated with each other. An example of address information is an IP address.
FIG. 11 is a diagram showing an example of housing feature information. In the example shown in FIG. 11, the address information 513 includes information relating the sensor identification information "SEN001" and the address information "XX: XX: XX: XX", the sensor identification information "SEN002", and the address. Information associated with the information "XX: XX: XX: XX", information associated with the sensor identification information "SEN003", and address information "XX: XX: XX: XX", ... The information in which the identification information "SEN00n" and the address information "XX: XX: XX: XX" are associated with each other is stored. The explanation will be continued by returning to FIG.

All or part of the information processing unit 530 is a software function unit realized by, for example, a processor such as a CPU executing the program 511 and the application 512 stored in the storage unit 510. All or part of the information processing unit 530 may be realized by hardware such as LSI, ASIC, or FPGA, or may be realized by a combination of software function unit and hardware.
The information processing unit 530 acquires the address request output by the communication unit 505, and acquires the identification information of one or more sensors included in the acquired address request. The information processing unit 530 acquires the address information stored in association with each of the acquired identification information of the sensor from the address information 513 of the storage unit 510. The information processing unit 530 creates an address response destined for the service provision support device 100a, including information indicating the acquired one or more addresses, and outputs the created address response to the communication unit 505.

(Operation of service provision support system)
FIG. 12 is a sequence chart showing an example of the operation of the service provision support system of the second embodiment.
The service provision support system 1a performs the following processing in addition to the processing described with reference to FIG.
(Step S21)
The acquisition unit 135a of the service provision support device 100a creates a housing feature information request destined for the second DB 300, including identification information of one or a plurality of sensors.
(Step S22)
The acquisition unit 135a outputs the created housing feature information request to the communication unit 105. The communication unit 105 acquires the housing feature information request output by the acquisition unit 135a, and transmits the acquired housing feature information request.
(Step S23)
The communication unit 305 of the second DB 300 receives the housing feature information request transmitted by the service provision support device 100a, and outputs the received housing feature information request to the information processing unit 330. The information processing unit 330 acquires the housing feature information request output by the communication unit 305, and acquires the identification information of one or more sensors included in the acquired housing feature information request. The information processing unit 330 includes information indicating the floor plan of the house, information indicating the equipment of the house, and information indicating the family composition living in the house, which are stored in association with each of the acquired identification information of one or more sensors. Is acquired from the housing feature information 313 of the storage unit 310. The information processing unit 330 includes information indicating the floor plan of one or more houses acquired, information indicating the facilities of the house, and information indicating the family composition living in the house, and the house destined for the service provision support device 100a. A feature information response is created, and the created housing feature information response is output to the communication unit 305.
(Step S24)
The communication unit 305 acquires the housing feature information response output by the information processing unit 330, and transmits the acquired housing feature information response to the service provision support device 100a.
The communication unit 105 of the service providing support device 100a acquires the housing feature information response transmitted by the second DB 300, and outputs the acquired housing feature information response to the information processing unit 130a.
(Step S25)
In the information processing unit 130a, the acquisition unit 135a acquires the housing feature information response output by the communication unit 105, and obtains information indicating the floor plan of one or more houses included in the acquired housing feature information response and housing equipment. The information to be shown and the information to show the family composition living in the house are acquired. The acquisition unit 135a outputs information indicating the floor plan of one or more acquired houses, information indicating the facilities of the house, and information indicating the family composition living in the house to the preparation unit 136a.
The creation unit 136a acquires the information indicating the floor plan of one or more houses output by the acquisition unit 135a, the information indicating the equipment of the house, and the information indicating the family composition living in the house, and the acquired one or more units. Content is created based on information that indicates the floor plan of a house, information that indicates the equipment of the house, and information that indicates the family structure of the house.

(Step S26)
The acquisition unit 135a of the service provision support device 100a creates a resident-related information request destined for the third DB 400, including the acquired identification information of one or more sensors, and transmits the created resident-related information request to the communication unit 105. Output to.
(Step S27)
The communication unit 105 acquires the resident-related information request output by the acquisition unit 135a, and transmits the acquired resident-related information request.
(Step S28)
The communication unit 405 of the third DB 400 receives the resident-related information request transmitted by the service provision support device 100a, and outputs the received resident-related information request to the information processing unit 430. The information processing unit 430 acquires the resident-related information request output by the communication unit 405, and acquires the identification information of one or more sensors included in the acquired resident-related information request. The information processing unit 430 includes information indicating a resident stored in association with each of the acquired identification information of one or more sensors, a resident inquiry history, a product purchase history, a search history, and the like. The browsing history of the web is acquired from the resident-related information 413 of the storage unit 410. The information processing unit 430 includes the acquired information indicating one or more residents, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the Web, and includes the service provision support device 100a. A resident-related information response to the destination is created, and the created resident-related information response is output to the communication unit 405.
(Step S29)
The communication unit 405 acquires the resident-related information response output by the information processing unit 430, and transmits the acquired resident-related information response to the service provision support device 100a.
(Step S30)
The communication unit 105 of the service providing support device 100a acquires the resident-related information response transmitted by the second DB 300, and outputs the acquired resident-related information response to the information processing unit 130a.
In the information processing unit 130a, the acquisition unit 135a acquires the resident-related information response output by the communication unit 105, and includes information indicating the resident of one or more houses included in the acquired resident-related information response, and the residence. The inquiry history of the person, the purchase history of the product, the search history, and the browsing history of the Web are acquired. The acquisition unit 135a outputs the information indicating the resident of one or more houses acquired, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the Web to the creation unit 136a. To do.

(Step S31)
The acquisition unit 135a includes identification information of one or a plurality of houses, creates an address request destined for the fourth DB 500, and outputs the created address request to the communication unit 105.
(Step S32)
The communication unit 105 acquires the address request output by the acquisition unit 135a, and transmits the acquired address request.
(Step S33)
The communication unit 505 of the fourth DB 500 receives the address request transmitted by the service providing support device 100a, and outputs the received address request to the information processing unit 530. The information processing unit 530 acquires the address request output by the communication unit 405, and acquires the identification information of one or more houses included in the acquired address request. The information processing unit 530 acquires information indicating an address stored in association with each of the acquired identification information of one or a plurality of houses from the address information 513 of the storage unit 510. The information processing unit 530 creates an address response destined for the service provision support device 100a, including information indicating the acquired one or more addresses, and outputs the created address response to the communication unit 505.
(Step S34)
The communication unit 505 acquires the address response output by the information processing unit 530, and transmits the acquired address response to the service provision support device 100a.
(Step S35)
The communication unit 105 of the service providing support device 100a acquires the address response transmitted by the fourth DB 500, and outputs the acquired address response to the information processing unit 130a.
In the information processing unit 130a, the acquisition unit 135a acquires the address response output by the communication unit 105, and outputs one or more address information included in the acquired address response to the creation unit 136a.
The creation unit 136a acquires the information indicating one or more addresses output by the acquisition unit 135a, and for each of the acquired information indicating the one or more addresses, based on the identification information of the house associated with the address. Identify the sensor identification information associated with the housing identification information. The creation unit 136a includes content created based on the information indicating the floor plan of the house associated with the identification information of the identified sensor, the information indicating the equipment of the house, and the information indicating the family composition living in the house. , Create a content notification destined for that address. The creation unit 136a outputs the created content notification to the communication unit 105.
The creation unit 136a acquires the information indicating one or more addresses output by the acquisition unit 135a, and for each of the acquired information indicating the one or more addresses, based on the identification information of the house associated with the address. Identify the sensor identification information associated with the housing identification information. The creation unit 136a is based on the information indicating the resident of the house associated with the identification information of the identified sensor, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the Web. Create a content notification addressed to that address, including the content created in. The creation unit 136a outputs the created content notification to the communication unit 105.
(Step S36)
The communication unit 105 acquires the content notification output by the creation unit 136a, and transmits the acquired content notification.

In the second embodiment described above, the service provision support device 100a creates content based on information indicating the floor plan of the house, information indicating the equipment of the house, and information indicating the family composition living in the house. In addition, the case of creating content based on the information indicating the resident of the house, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the web has been explained. Not. For example, the service provision support device 100 may create either one of both contents.
Further, even if the service provision support device 100a creates content based on at least one of information indicating the floor plan of the house, information indicating the equipment of the house, and information indicating the family composition living in the house. Good.
Further, the service provision support device 100a is based on at least one of information indicating the resident of the house, the inquiry history of the resident, the purchase history of the product, the search history, and the browsing history of the Web. , Content may be created.
In the second embodiment described above, the service provision support device 100a may include at least one of a first DB 200, a second DB 300, a third DB 400, and a fourth DB 500. With this configuration, it is possible to omit the communication performed between the service providing support device 100, the first DB 200, the second DB 300, the third DB 400, and at least one of the fourth DB 500.
Further, at least two of the first DB 200, the second DB 300, the third DB 400, and the fourth DB 500 may be composed of one DB.

According to the service provision support system of the second embodiment, the service provision support device 100a includes identification information of a plurality of houses, information indicating the layout of the houses for each of the plurality of houses, and information indicating the facilities of the houses. , Information indicating the layout of a house stored in association with the identification information of one or more houses acquired from the second DB 300 which stores at least one of the information indicating the family structure living in the house in association with each other. And one or more of the information indicating the equipment of the house and at least one of the information indicating the family composition living in the house are acquired, and the information indicating the layout of the acquired one or more houses and the house The content is created based on at least one of the information indicating the equipment of the house and the information indicating the family composition living in the house.
As described above, the service provision support device 100a lives in the house, the information indicating the floor plan of the house stored in association with the identification information of one or more houses acquired from the second DB 300, the information indicating the facilities of the house, and the information indicating the facilities of the house. One or more of the information indicating the family composition is acquired, and the information indicating the floor plan of the acquired one or more houses, the information indicating the facilities of the house, and the family composition living in the house are obtained. Since the content can be created based on each of at least one of the indicated information, it is possible to create the content for the house where the living conditions of the living family have changed. In addition, by creating content based on the floor plan, housing equipment, family structure, etc., it is possible to create content that highly reflects customer needs.
In addition, the service provision support device 100a includes identification information of a plurality of houses, information indicating a resident of the house for each of the plurality of houses, a resident inquiry history for each of the one or a plurality of residents, and a product. The residence of a house stored in association with the identification information of one or more houses acquired from the third DB 400, which stores at least one of the purchase history, the search history, and the browsing history of the Web in association with each other. Resident inquiry history, product purchase history, search history, and the Web, which are stored in association with each of the acquired information indicating one or more residents by acquiring one or more information indicating the person. Based on at least one of the information of the browsing history of the resident, the inquiry history of the acquired resident, the purchase history of the product, the search history, and the browsing history of the web. , Create content.
In this way, the service provision support device 100a acquires one or more pieces of information indicating the resident of the house, which is stored in association with the identification information of one or more houses acquired from the third DB 400, and the acquired one or more pieces. Acquire and acquire at least one of the resident inquiry history, the purchase history of the product, the search history, and the web browsing history, which are stored in association with each of the information indicating the resident of the house. Since content can be created based on at least one of the inquiries history of the resident, the purchase history of the product, the search history, and the browsing history of the Web, the living conditions of the family living in the house can be checked. You can grasp what has changed. In addition, by creating content based on the resident of a house, the inquiry history of the resident, the purchase history of products, the search history, the browsing history of the Web, etc., it is possible to create content that highly reflects customer needs.
In addition, the service provision support device 100a acquires one or more pieces of information indicating the address of the house stored in association with the acquired identification information of one or more houses from the fourth DB 500, and the acquired one or more houses. Create a content notification containing the created content to each of the addresses of.
In this way, the service provision support device 100a acquires one or more pieces of information indicating the house address stored in association with the acquired identification information of one or more houses from the fourth DB 500, and obtains one or more pieces of information. Since it is possible to create a content notification including the created content by addressing each of the addresses of the houses in the house, it is possible to create a content notification to be delivered to the house where the living conditions of the resident family have changed.

(Modification 1 of the first embodiment)
(Service provision support system)
The service provision support system 1b according to the first modification of the first embodiment is a computer device that supports the provision of services based on the information detected by the sensors installed in the house.
FIG. 1 can be applied to an example of the service provision support system 1b according to the first modification of the first embodiment. However, instead of the service provision support device 100, the service provision support device 100b is provided.

The service providing support device 100b receives the notification information transmitted by each of the GWs 15-1 to GW15-n. The service providing support device 100b stores sensor detection information which is information in which the identification information of the sensor, the information detected by the sensor, and the information indicating the date and time when the information detected by the sensor is detected are associated with each other. The service provision support device 100b receives the sensor identification information included in each of the received one or more notification information, the information detected by the sensor, and the information indicating the date and time, and the received sensor identification information and the sensor. The sensor detection information, which is the information associated with the information detected by the sensor and the information indicating the date and time, is stored.
The service provision support device 100b determines whether or not the tendency of the information detected by the sensors has changed based on the stored sensor detection information for each identification information of the one or a plurality of sensors.
The service provision support device 100 associates and stores the identification information of a plurality of houses and the identification information of one or a plurality of sensors installed in the houses for each of the plurality of houses, and the information detected by the sensors is stored in the first DB. Acquire one or more of the identification information of the house associated with each of the identification information of one or a plurality of sensors that are determined to have changed the tendency of. The service provision support device 100 creates a house list including identification information of one or more houses acquired. The service provision support device 100 transmits the created house list to a predetermined destination.
Hereinafter, the service provision support device 100b having a portion different from that of the first embodiment of the sensor 10, the GW 15, the service provision support device 100b, and the first DB 200 included in the service provision support system 1b will be described.

(Sensor 10 included in the service provision support system 1b, GW15, service provision support device 100b, and first DB200)
FIG. 13 is a block diagram showing an example of the service provision support system of the first modification of the first embodiment.
As described above, the service provision support system 1b includes a sensor 10, a GW 15, a service provision support device 100b, and a first DB 200. The service provision support device 100b will be described.

(Service provision support device 100b)
The service provision support device 100b is realized by a device such as a personal computer, a server, or an industrial computer. The service provision support device 100b includes a communication unit 105, a storage unit 110, an information processing unit 130b, and an address bus, a data bus, or the like for electrically connecting each component as shown in FIG. It is equipped with a bus line 150.

The application 112b causes the service providing support device 100b to receive the notification information transmitted by the GW 15. The application 112b causes the service provision support device 100b to receive the sensor identification information included in the received notification information, the information detected by the sensor, and the information indicating the date and time. The application 112b stores the sensor detection information in which the identification information of the sensor received by the service provision support device 100b, the information detected by the sensor, and the information indicating the date and time are associated with each other in the sensor detection information 113 of the storage unit 110. Let me.
The application 112b determines whether or not the tendency of the information detected by the sensor has changed based on the plurality of sensor detection information stored in the sensor detection information 113 of the storage unit 110 in the service provision support device 100b. Judgment is made for each identification information of a plurality of sensors. The application 112b causes the service provision support device 100b to obtain one or more housing identification information associated with each of the identification information of one or a plurality of sensors that have determined from the first DB 200 that the tendency of the information detected by the sensors has changed. Get it. The application 112b causes the service provision support device 100b to create a house list including identification information of one or more houses acquired.

All or part of the information processing unit 130b is a software function unit realized by, for example, a processor such as a CPU executing the program 111 and the application 112b stored in the storage unit 110. All or part of the information processing unit 130b may be realized by hardware such as LSI, ASIC, or FPGA, or may be realized by a combination of software function unit and hardware.
The information processing unit 130b functions as, for example, a reception unit 131, a processing unit 132, a determination unit 134b, an acquisition unit 135, and a creation unit 136.
The determination unit 134b identifies one or a plurality of the sensors whether or not the tendency of the information detected by the sensor has changed based on the sensor detection information included in the sensor detection information 113 stored in the storage unit 110. Judgment is made for each information. Specifically, the determination unit 134b determines that the tendency of the sensor detection information has changed when the information detected by the received sensor changes from the information detected by the past sensor by a threshold value or more, and changes below the threshold value. It is determined that the tendency of the information detected by the sensor has not changed.
When the determination unit 134b determines that the tendency of the information detected by the sensor has changed, the determination unit 134b outputs the identification information of the sensor associated with the statistical value indicating the tendency of the information detected by the sensor to the acquisition unit 135.

(Operation of service provision support system)
FIG. 14 is a sequence chart showing an example of the operation of the service provision support system of the first modification of the first embodiment. Here, as an example, a case where the sensor 10 for detecting the presence of a person is a temperature sensor will be described. The sensor 10 that detects the presence of a person may be a humidity sensor.
(Step S41)
The detection unit 17 of the sensor 10 detects the temperature and outputs information indicating the temperature to the information processing unit 13.
In the information processing unit 13, the processing unit 14 acquires the information indicating the temperature output by the detection unit 17, includes the information indicating the acquired temperature and the identification information of the sensor 10, and sets the service provision support device 100b as the destination. Create detection information. The processing unit 14 outputs the created detection information to the communication unit 16.
(Step S42)
The communication unit 16 transmits the detection information output by the processing unit 14 to the GW 15.
(Step S43)
The GW 15 receives the detection information transmitted by the sensor 10, and acquires the information indicating the date and time when the information indicating the temperature is acquired based on the information indicating the temperature included in the received detection information.
(Step S44)
The GW 15 includes information indicating the acquisition date and time of the acquired temperature information, sensor identification information, and temperature information, and creates notification information destined for the service provision support device 100b.
(Step S45)
The GW 15 transmits the created notification information to the service provision support device 100b via the network 50.

(Step S46)
The communication unit 105 of the service providing support device 100b receives the notification information transmitted by the GW 15, and outputs the received notification information to the information processing unit 130b.
In the information processing unit 130b, the reception unit 131 acquires the notification information output by the communication unit 105, and the sensor identification information included in the acquired notification information, the information indicating the temperature, and the date and time when the information indicating the temperature is acquired. And get the information that indicates. The reception unit 131 receives the acquired sensor identification information, information indicating the temperature, and information indicating the date and time when the information indicating the temperature was acquired. The reception unit 131 outputs the identification information of the received sensor, the information indicating the temperature, and the information indicating the date and time when the information indicating the temperature is acquired to the processing unit 132.
The processing unit 132 acquires the sensor identification information output by the reception unit 131, the temperature information, and the date and time when the temperature information is acquired, and indicates the acquired sensor identification information and the temperature. The sensor detection information 113, which is information in which the information is associated with the information indicating the date and time when the information indicating the temperature is acquired, is stored in the sensor detection information 113 of the storage unit 110.
(Step S47)
The determination unit 134b acquires information indicating the temperature included in the sensor detection information 113, and based on each of the acquired information indicating the plurality of temperatures, determines whether or not the temperature tendency has changed with one or a plurality of sensors. Judgment is made for each identification information of. When the determination unit 134b determines that the temperature tendency has changed, the determination unit 134b outputs the identification information of the sensor whose temperature tendency has changed to the acquisition unit 135.
(Step S48)
The acquisition unit 135 acquires one or more sensor identification information output by the determination unit 134, and acquires the housing identification information associated with each of the acquired sensor identification information from the first DB 200. .. The acquisition unit 135 includes the acquired identification information of one or more sensors, creates a house identification information request destined for the first DB 200, and outputs the created house identification information request to the communication unit 105.
(Step S49)
The communication unit 105 acquires the house identification information request output by the acquisition unit 135, and transmits the acquired house identification information request to the first DB 200.

(Step S50)
The communication unit 205 of the first DB 200 receives the house identification information request transmitted by the service provision support device 100b, and outputs the received house identification information request to the information processing unit 230.
The information processing unit 230 acquires the house identification information request output by the communication unit 205, and acquires the identification information of one or more sensors included in the acquired house identification information request. The information processing unit 230 acquires the house identification information stored in association with the acquired identification information of one or more sensors from the house-related information of the storage unit 210. The information processing unit 230 creates a house identification information response to the service provision support device 100b, including the acquired identification information of one or more houses.
(Step S51)
The information processing unit 230 outputs the created house identification information response to the communication unit 205. The communication unit 205 acquires the house identification information response output by the information processing unit 230, and transmits the acquired house identification information response to the service provision support device 100b.
(Step S52)
The communication unit 105 of the service providing support device 100b receives the house identification information response transmitted by the first DB 200, and outputs the received house identification information response to the information processing unit 130.
The acquisition unit 135 acquires the house identification information response output by the communication unit 105, and acquires the identification information of one or a plurality of houses included in the acquired house identification information response. The acquisition unit 135 outputs the acquired identification information of one or more houses to the creation unit 136.
The creation unit 136 acquires the identification information of one or a plurality of houses output by the acquisition unit 135, includes a list of the acquired identification information of the one or a plurality of houses, and creates a house list whose destination is a preset destination. create.
(Step S53)
The creation unit 136 outputs the created housing list to the communication unit 105. The communication unit 105 acquires the house list output by the information processing unit 130, and transmits the acquired house list.

In the first modification of the first embodiment described above, the tendency of the information detected by the service provision support device 100b is based on the sensor detection information included in the sensor detection information 113 stored in the storage unit 110. The case where it is determined for each identification information of one or more sensors whether or not it has changed has been described, but the present invention is not limited to this example. For example, the sensor may determine whether or not the tendency of the detected information has changed. In this case, the service provision support system 1b includes the sensor 10b instead of the sensor 10.
FIG. 15 is a block diagram showing an example of a sensor included in the service provision support system of the first modification of the first embodiment.
(Sensor 10b)
The sensor 10b is an address for electrically connecting the communication unit 16, the storage unit 11, the information processing unit 13, the detection unit 17, the battery BAT, and each component as shown in FIG. It is equipped with a bus line 19 such as a bus or a data bus.
The storage unit 11 stores the program 12 executed by the information processing unit 13 and the application 18b.
The app 18b causes the sensor 10b to detect the temperature and determine whether or not the tendency of the detected temperature has changed. The app 18b includes, when it is determined that the temperature tendency has changed, one or both of the information indicating that the temperature health has changed and the information indicating the temperature, and the identification information of the sensor 10b. Have the detection information created with the GW15 as the destination. The application 18b causes the sensor 10b to transmit the created detection information.

The information processing unit 13 includes, for example, a processing unit 14b and a determination unit 21b.
The processing unit 14b acquires information indicating the temperature output by the detection unit 17.
The determination unit 21b acquires the information indicating the temperature acquired by the processing unit 14b, and determines whether or not the temperature tendency has changed based on the information indicating the acquired temperature and the information indicating the temperature acquired in the past. judge. The determination unit 21b determines that the temperature tendency has changed when the current temperature changes by a threshold value or more from the past temperature. When the determination unit 21b determines that the temperature tendency has changed, the determination unit 21b notifies the processing unit 14b that the temperature tendency has changed.
When the processing unit 14b acquires the information indicating that the temperature tendency output by the determination unit 21b has changed, either one of the information indicating that the acquired temperature tendency has changed and the information indicating the temperature, or Includes both and the identification information of the sensor 10b, and creates detection information destined for the service provision support device 100b. The processing unit 14 outputs the created detection information to the communication unit 16.
By providing the sensor 10b instead of the sensor 10, the detection information is transmitted from the sensor 10b to the service providing support device 100b when the temperature tendency changes. Therefore, the processing load of the service provision support device 100b can be reduced.
The service provision support system 1b can be applied not only when the sensor 10b is provided instead of the sensor 10, but also when the sensor 10 and the sensor 10b are provided.
In the first modification of the first embodiment described above, one or both of the sensor 10 and the sensor 10b are wirelessly connected to the GW 15, and the GW 15 is connected to the service provision support device 100b via the network 50. Was explained, but this is not the case. Either one or both of the sensor 10 and the sensor 10b may be connected to the service providing support device 100b via the network 50. In this case, either one or both of the sensor 10 and the sensor 10b creates notification information destined for the service provision support device 100b.
In the first modification of the first embodiment described above, the notification information includes either one of the sensor identification information and the information indicating that the tendency of the information detected by the sensor and the information detected by the sensor has changed. Although the case where both and the information indicating the date and time detected by the sensor are included has been described, the present invention is not limited to this example. For example, the notification information includes the identification information of the sensor and / or both of the information detected by the sensor and the information indicating that the tendency of the information detected by the sensor has changed, and the date and time when the sensor detects the information. The information indicating the above may not be included. With this configuration, the process of acquiring information indicating the date and time can be omitted. Further, for example, the notification information includes identification information of the sensor, information indicating that the tendency of the information detected by the sensor and the information detected by the sensor has changed, and includes information indicating the date and time of detection by the sensor. It may not be possible. With this configuration, the process of acquiring information indicating the date and time can be omitted.
In the first modification of the first embodiment described above, the service provision support device 100b may include the first DB 200. With such a configuration, it is possible to omit the communication performed between the service providing support device 100b and the first DB 200.

According to the service provision support system according to the first modification of the first embodiment, the service provision support system 1b includes a sensor and a service provision support device that performs processing based on the information notified by the sensor. The service provision support device 100b includes a reception unit 131 that receives notification information including the identification information of the sensor and the information notified by the sensor. Notification information is sent from the house.
The service provision support device 100b determines whether or not the tendency of the information detected by the sensor has changed based on the information notified by the sensor included in the notification information received by the reception unit 131, and the identification information of one or more sensors. A determination unit 134b for determining each time is provided.
The determination unit 134b has a tendency of the information detected by the sensor based on whether or not the information detected by the sensor has changed from the information detected by the past sensor by a threshold value or more based on the information notified by the received sensor. Determine if it has changed. The service provision support device 100b has the determination unit 134 from the first DB 200 that stores the identification information of the plurality of houses and the identification information of one or a plurality of sensors installed in the houses for each of the plurality of houses in association with each other. The acquisition unit 135 is provided to acquire one or more housing identification information associated with each of the identification information of one or a plurality of sensors that are determined to have changed the tendency of the information detected by the sensor. When the information notified by the sensor included in the notification information received by the reception unit 131 includes information indicating that the tendency of the information detected by the sensor has changed, the acquisition unit 135 starts from the first DB 200 to the reception unit 131. Acquires one or more housing identification information associated with each of the identification information of one or more sensors received by. The first DB may be installed outside the service provision support device 100b, or may be provided in the service provision support device 100b.
Further, based on the information notified by the sensor included in the notification information received by the reception unit, the acquisition unit identifies the house associated with each of the identification information of one or more sensors received by the reception unit from the first DB. Acquire one or more pieces of information.

In this way, the service provision support device 100b receives the notification information including the identification information of the sensor and the information notified by the sensor, and the sensor detects the notification information based on the information notified by the sensor included in the received notification information. Whether or not the tendency of the information has changed is determined for each identification information of one or more sensors, and the identification information of the house associated with the identification information of the sensor whose tendency of the information detected by the sensor has changed is stored in the first DB. Since it can be obtained from, it is possible to grasp that the living conditions of the family living in the house have changed.
Further, the service provision support device 100b obtains one housing identification information associated with each of the received identification information of one or a plurality of sensors from the first DB based on the information notified by the sensor included in the received notification information. Or, since multiple acquisitions can be made, it is possible to grasp that the living conditions of the family living in the house have changed.
That is, the service provision support device 100b installs the sensor 10 at a main place such as a living room door or a front door of a house, analyzes the data detected by the installed sensor 10, and based on the change obtained by the analysis. , Lifestyle, health condition, etc. can be grasped as a change in the living conditions of the family living in the house. Since it is possible to grasp that the living conditions of the family living in the house have changed, it is possible to make a proposal for remodeling, a proposal for relocation, and the like.

In addition, the service provision support device 100b further includes a creation unit 136 that creates a list including identification information of one or a plurality of houses acquired by the acquisition unit 135. With this configuration, the service provision support device 100b can create a list including the identification information of one or more houses that are determined to have changed the tendency of the information detected by the sensor. Therefore, the information detected by the sensor can be obtained. It is possible to present the identification information of one or more houses for which the tendency is determined to have changed.
Further, in the service provision support device 100b, the sensor 10b determines whether or not the tendency of the information detected by the detection unit 17 and the detection unit 17 has changed, and the determination unit 21b and the determination unit 21b determine the tendency of the information. When it is determined that the information has changed, the service provision support includes information indicating that the tendency of the detected information has changed, one or both of the information detected by the detection unit 17, and the identification information of the sensor 10b. A processing unit 14b that creates notification information destined for the device 100b, and a communication unit 16 that transmits the notification information created by the processing unit 14b to the service provision support device 100b may be provided.
With this configuration, in the service provision support device 100b, the sensor 10b includes a detection unit 17. The detection unit 17 may be a temperature sensor that detects the temperature, a door open / close detection sensor that detects the opening / closing of the door, or a person detection sensor that detects a person. Further, the sensor 10b includes a determination unit 21b for determining whether or not the tendency of the information detected by the detection unit 17 has changed. The determination unit 21b determines whether or not the tendency of the information detected by the sensor 10b has changed based on whether or not the information detected by the detection unit 17 has changed from the information detected by the past sensor by a threshold value or more. .. Further, when the determination unit 21b determines that the tendency of the information has changed, the sensor 10b either or both of the information indicating that the tendency of the detected information has changed and the information detected by the detection unit 17. And the processing unit 14b that includes the identification information of the sensor 10b and creates the notification information addressed to the service provision support device 100b. The processing unit 14b creates information indicating that the tendency of the detected information has changed when the determination unit 21b determines that the tendency of the information has changed. The processing unit 14b includes information indicating that the tendency of the detected information created has changed, one or both of the information detected by the detection unit 17, and the identification information of the sensor 10b, and includes the service provision support device 100b. The notification information to which is addressed is created, and the created notification information is output to the communication unit 16. The communication unit 16 acquires the notification information output by the processing unit 14b, and transmits the acquired notification information to the service provision support device 100b.
In this way, in the service provision support device 100b, the sensor 10b transmits the notification information, so that the service provision support device 100b can receive the notification information transmitted by the sensor 10b.

(Modification 2 of the first embodiment)
(Service provision support system)
The service provision support system 1c according to the second modification of the first embodiment is a computer device that supports the provision of services based on the information detected by the sensors installed in the house.
FIG. 1 can be applied to an example of the service provision support system 1c according to the second modification of the first embodiment. However, instead of the service provision support device 100, the service provision support device 100c is provided.

The service providing support device 100c receives the notification information transmitted by each of the GWs 15-1 to GW15-n. The service providing support device 100c receives the identification information of the sensor included in each of the received one or a plurality of notification information, the information detected by the sensor, and the information indicating the date and time. The service provision support device 100c includes information relating to each of the information indicating the floor plan of one or more houses and the position where at least one of the one or more sensors in the floor plan is installed, and the received sensor. Based on the identification information and the information detected by the sensor, it is determined for each identification information of one or more sensors whether or not the tendency of the information detected by the sensor has changed.
Hereinafter, the sensor 10, the GW 15, the service provision support device 100c, and the first DB 200 included in the service provision support system 1c will be described.

(Sensor 10 included in the service provision support system 1c, GW15, service provision support device 100c, and 1st DB200)
FIG. 15 is a block diagram showing an example of the service provision support system of the second modification of the first embodiment.
As described above, the service provision support system 1c includes a sensor 10, a GW 15, a service provision support device 100c, and a first DB 200. The service provision support device 100c will be described.

(Service provision support device 100c)
The service provision support device 100c is realized by a device such as a personal computer, a server, or an industrial computer. The service provision support device 100c includes a communication unit 105, a storage unit 110, an information processing unit 130c, and an address bus, a data bus, or the like for electrically connecting each component as shown in FIG. It is equipped with a bus line 150.
The storage unit 110 stores the program 111 executed by the information processing unit 130c and the application 112c. Further, the storage unit 110 stores the sensor installation position information 114.
The application 112c causes the service provision support device 100c to receive the notification information transmitted by the GW 15. The application 112c causes the service provision support device 100c to receive the sensor identification information included in the received notification information, the information detected by the sensor, and the information indicating the date and time. The application 112c is provided with information relating each of the information indicating the floor plan of one or more houses to the position where at least one of the one or more sensors in the floor plan is installed in the service provision support device 100c. Based on the received identification information of the sensor and the information detected by the sensor, it is determined for each identification information of one or more sensors whether or not the tendency of the information detected by the sensor has changed.
The application 112c causes the service provision support device 100c to obtain one or more housing identification information associated with each of the identification information of one or a plurality of sensors for which the tendency of the information detected by the sensors is determined to have changed from the first DB 200. Get it. The application 112c causes the service provision support device 100c to create a house list including identification information of one or more houses acquired.

(Sensor installation position information)
The sensor installation position information 114 refers to each of the information indicating the floor plan of one or more houses, the identification information of one or more sensors in the floor plan, and the position where at least one of the one or more sensors is installed. Stores tabular information associated with the indicated information. The information indicating the position may be represented by two-dimensional coordinates or three-dimensional coordinates. Specifically, when it is represented by two-dimensional coordinates, it is represented by latitude and longitude, and when it is represented by three-dimensional coordinates, it is represented by latitude, longitude and height. Here, the case where the information indicating the position is represented by three-dimensional coordinates will be continued.
FIG. 16 is a diagram showing an example of sensor installation position information. In the example shown in FIG. 16, the sensor installation position information 114 includes information "○○" indicating the floor plan of the house and identification information "SEN001" of the sensor installed in the room or section included in the floor plan of the house. , Information associated with the information "(△△, △△, △△)" indicating the position of the sensor, information "□□" indicating the floor plan of the house, and installation in the room or section included in the floor plan of the house Information that associates the identification information "SEN002" of the sensor with the information "(OO, OO, OO)" that indicates the position of the sensor, the information "○ □" that indicates the floor plan of the house, and its Information that associates the identification information "SEN003" of the sensor installed in the room or section included in the floor plan of the house with the information "(□□, □□, □□)" that indicates the position of the sensor, and ...・, Information “○ △” indicating the floor plan of the house, identification information “SEN00n” of the sensor installed in the room or section included in the floor plan of the house, and information indicating the position of the sensor “(〇 □, □” Stores tabular information including information associated with 〇, 〇 □) ”and information associated with it. The explanation will be continued by returning to FIG.

All or part of the information processing unit 130c is a software function unit realized by, for example, a processor such as a CPU executing the program 111 and the application 112c stored in the storage unit 110. All or part of the information processing unit 130 may be realized by hardware such as LSI, ASIC, or FPGA, or may be realized by a combination of software function unit and hardware.
The information processing unit 130c functions as, for example, a reception unit 131, a determination unit 134c, an acquisition unit 135, and a creation unit 136.
The reception unit 131 outputs the identification information of the received sensor, the information detected by the sensor, and the information indicating the date and time to the determination unit 134c.

The determination unit 134c acquires the sensor identification information output by the reception unit 131, the information detected by the sensor, and the information indicating the date and time. The determination unit 134c determines whether or not the tendency of the information detected by the sensor has changed based on the acquired sensor identification information, the information detected by the sensor, and the sensor installation position information 114 of the storage unit 110. Alternatively, it is determined for each identification information of a plurality of sensors. For example, the determination unit 134c identifies one or more sensors associated with each of the information indicating a room or section included in the floor plan of one or more houses, whether or not the tendency of the information detected by the sensors has changed. Judgment is made for each information.
Specifically, the determination unit 134c determines that the tendency of the information detected by the sensor has changed when the information detected by the received sensor changes from the information detected by the past sensor by a threshold value or more, and changes below the threshold value. If this is the case, it is determined that the tendency of the information detected by the sensor has not changed. When the determination unit 134c determines that the tendency of the information detected by the sensor has changed, the determination unit 134c outputs the identification information of the sensor associated with the information detected by the sensor to the acquisition unit 135.

(Operation of service provision support system)
FIG. 17 is a sequence chart showing an example of the operation of the service provision support system of the second modification of the first embodiment. Here, as an example, a case where the sensor 10 for detecting the presence of a person is a temperature sensor will be described. The sensor 10 that detects the presence of a person may be a humidity sensor.
(Step S61)
The detection unit 17 of the sensor 10 detects the temperature and outputs information indicating the temperature to the information processing unit 13.
In the information processing unit 13, the processing unit 14 acquires the information indicating the temperature output by the detection unit 17, includes the information indicating the acquired temperature and the identification information of the sensor 10, and sets the service provision support device 100c as the destination. Create detection information. The processing unit 14 outputs the created detection information to the communication unit 16.
(Step S62)
The communication unit 16 transmits the detection information output by the processing unit 14 to the GW 15.
(Step S63)
The GW 15 receives the detection information transmitted by the sensor 10, and acquires the information indicating the date and time when the information indicating the temperature is acquired based on the information indicating the temperature included in the received detection information.
(Step S64)
The GW 15 includes information indicating the date and time when the acquired temperature information is acquired, sensor identification information, and temperature information, and creates notification information destined for the service provision support device 100c.
(Step S65)
The GW 15 transmits the created notification information to the service provision support device 100c via the network 50.

(Step S66)
The communication unit 105 of the service providing support device 100c receives the notification information transmitted by the GW 15, and outputs the received notification information to the information processing unit 130c.
In the information processing unit 130c, the reception unit 131 acquires the notification information output by the communication unit 105, and the sensor identification information included in the acquired notification information, the information indicating the temperature, and the date and time when the information indicating the temperature is acquired. And get the information that indicates. The reception unit 131 receives the acquired sensor identification information, information indicating the temperature, and information indicating the date and time when the information indicating the temperature was acquired. The reception unit 131 outputs the identification information of the received sensor and the information indicating the temperature to the determination unit 134c.
The determination unit 134c acquires the sensor identification information output by the reception unit 131 and the information indicating the temperature. The determination unit 134c determines whether or not the tendency of the temperature information has changed based on the acquired sensor identification information, the temperature information, and the sensor installation position information 114 of the storage unit 110. Judgment is made for each identification information of the sensor. When the determination unit 134c determines that the tendency of the information indicating the temperature has changed, the determination unit 134c outputs the identification information of the sensor associated with the information indicating the temperature to the acquisition unit 135.
(Step S67)
The acquisition unit 135 acquires one or more sensor identification information output by the determination unit 134c, and acquires the housing identification information associated with each of the acquired sensor identification information from the first DB 200. .. The acquisition unit 135 includes the acquired identification information of one or more sensors, creates a house identification information request destined for the first DB 200, and outputs the created house identification information request to the communication unit 105.
(Step S68)
The communication unit 105 acquires the house identification information request output by the acquisition unit 135, and transmits the acquired house identification information request to the first DB 200.

(Step S69)
The communication unit 205 of the first DB 200 receives the house identification information request transmitted by the service provision support device 100c, and outputs the received house identification information request to the information processing unit 230.
The information processing unit 230 acquires the house identification information request output by the communication unit 205, and acquires the identification information of one or more sensors included in the acquired house identification information request. The information processing unit 230 acquires the house identification information stored in association with the acquired identification information of one or more sensors from the house-related information of the storage unit 210. The information processing unit 230 creates a house identification information response to the service provision support device 100c, including the acquired identification information of one or more houses.
(Step S70)
The information processing unit 230 outputs the created house identification information response to the communication unit 205. The communication unit 205 acquires the house identification information response output by the information processing unit 230, and transmits the acquired house identification information response to the service provision support device 100c.
(Step S71)
The communication unit 105 of the service providing support device 100c receives the house identification information response transmitted by the first DB 200, and outputs the received house identification information response to the information processing unit 130c.
The acquisition unit 135 acquires the house identification information response output by the communication unit 105, and acquires the identification information of one or a plurality of houses included in the acquired house identification information response. The acquisition unit 135 outputs the acquired identification information of one or more houses to the creation unit 136.
The creation unit 136 acquires the identification information of one or a plurality of houses output by the acquisition unit 135, includes a list of the acquired identification information of the one or a plurality of houses, and creates a house list whose destination is a preset destination. create.
(Step S72)
The creation unit 136 outputs the created housing list to the communication unit 105. The communication unit 105 acquires the house list output by the information processing unit 130, and transmits the acquired house list.

In the second modification of the first embodiment described above, the tendency of the information detected by the service provision support device 100c is based on the sensor detection information included in the sensor detection information 113 stored in the storage unit 110. The case where it is determined for each identification information of one or more sensors whether or not it has changed has been described, but the present invention is not limited to this example. For example, the sensor may determine whether or not the tendency of the detected information has changed. In this case, the service provision support system 1c includes the sensor 10c instead of the sensor 10.
FIG. 19 is a block diagram showing an example of a sensor included in the service provision support system of the second modification of the first embodiment.
(Sensor 10c)
The sensor 10c is an address for electrically connecting the communication unit 16, the storage unit 11, the information processing unit 13, the detection unit 17, the battery BAT, and each component as shown in FIG. It is equipped with a bus line 19 such as a bus or a data bus.
The storage unit 11 stores the program 12 executed by the information processing unit 13 and the application 18c.
The app 18c causes the sensor 10c to detect the temperature and determine whether or not the tendency of the detected temperature has changed. The app 18c includes, when it is determined that the temperature tendency has changed, one or both of the information indicating that the temperature health has changed and the information indicating the temperature, and the identification information of the sensor 10c. Have the detection information created with the GW15 as the destination. The application 18c causes the sensor 10c to transmit the created detection information.

The information processing unit 13 includes, for example, a processing unit 14c and a determination unit 21c.
The processing unit 14c acquires information indicating the temperature output by the detection unit 17.
The determination unit 21c acquires the information indicating the temperature acquired by the processing unit 14c, and determines whether or not the temperature tendency has changed based on the information indicating the acquired temperature and the information indicating the temperature acquired in the past. judge. The determination unit 21c determines that the temperature tendency has changed when the current temperature changes by a threshold value or more from the past temperature. When the determination unit 21c determines that the temperature tendency has changed, the determination unit 21c notifies the processing unit 14c that the temperature tendency has changed.
When the processing unit 14c acquires information indicating that the temperature tendency output by the determination unit 21c has changed, the processing unit 14c includes information indicating that the acquired temperature tendency has changed and identification information of the sensor 10c. The detection information addressed to the service provision support device 100c is created. The processing unit 14c outputs the created detection information to the communication unit 16.
By providing the sensor 10c instead of the sensor 10, the detection information is transmitted from the sensor 10c to the service providing support device 100c when the temperature tendency changes. Therefore, the processing load of the service providing support device 100c can be reduced.
The service provision support system 1c can be applied not only when the sensor 10c is provided instead of the sensor 10, but also when the sensor 10 and the sensor 10c are provided.
In the second modification of the first embodiment described above, one or both of the sensor 10 and the sensor 10c are wirelessly connected to the GW 15, and the GW 15 is connected to the service provision support device 100c via the network 50. Was explained, but this is not the case. Either one or both of the sensor 10 and the sensor 10c may be connected to the service providing support device 100c via the network 50. In this case, either one or both of the sensor 10 and the sensor 10c creates notification information destined for the service provision support device 100c.
In the second modification of the first embodiment described above, the case where one or both of the sensor 10 and the sensor 10c are installed in the house 5 has been described, but the present invention is not limited to this example. For example, a plurality of one or both of the sensor 10 and the sensor 10c may be installed in the house 5. In this case, the service provision support device 100c may grasp the position where the person moves in the floor plan of the house and support the provision of the service based on the grasp result of the position where the person moves.
In the second modification of the first embodiment described above, the notification information includes either one of the identification information of the sensor and the information indicating that the tendency of the information detected by the sensor and the information detected by the sensor has changed. Although the case where both and the information indicating the date and time detected by the sensor are included has been described, the present invention is not limited to this example. For example, the notification information includes the identification information of the sensor and / or both of the information detected by the sensor and the information indicating that the tendency of the information detected by the sensor has changed, and the date and time when the sensor detects the information. The information indicating the above may not be included. With this configuration, the process of acquiring information indicating the date and time can be omitted. Further, for example, the notification information includes identification information of the sensor, information indicating that the tendency of the information detected by the sensor and the information detected by the sensor has changed, and includes information indicating the date and time of detection by the sensor. It may not be possible. With this configuration, the process of acquiring information indicating the date and time can be omitted.
In the second modification of the first embodiment described above, the case where the service providing support device 100c stores the sensor installation position information 114 has been described, but the present invention is not limited to this example. For example, it may be configured as a server that stores the sensor installation position information 114. In this case, the service provision support device 100c determines each of the information indicating the floor plan of one or more houses stored in the server and the position where at least one of the one or more sensors in the floor plan is installed. Whether or not the tendency of the information detected by the sensor has changed based on the identification information of the sensor received by referring to the associated information and the information detected by the sensor is determined for each identification information of one or more sensors. Judge to.
In the second modification of the first embodiment described above, the sensor installation position information 114 includes each of the information indicating the floor plan of one or more houses, the identification information of one or more sensors in the floor plan, and one or more. Although the case where at least one of the sensors in the above is table-type information associated with the information indicating the installation position is described, the present invention is not limited to this example.
For example, even if the sensor installation position information 114 is table-type information in which each of the information indicating the floor plan of one or more houses is associated with at least one of the identification information of one or more sensors in the floor plan. Good.
Further, the sensor installation position information 114 includes identification information of one or more rooms included in each of the floor plans of one or more houses, and identification information of one or more sensors installed in one or more rooms. It may be tabular information further associated with at least one.
Further, the sensor installation position information 114 includes identification information of one or a plurality of rooms included in each of the floor plans of a plurality of houses, and at least one position of one or a plurality of sensors installed in the one or a plurality of rooms. It may be information in the form of a table in which
In the second modification of the first embodiment described above, the service provision support device 100c may include the first DB 200. With this configuration, it is possible to omit the communication performed between the service providing support device 100c and the first DB 200.

According to the service provision support system according to the second modification of the first embodiment, the service provision support device 100c includes a reception unit 131 that receives notification information including the identification information of the sensor and the information notified by the sensor. .. Notification information is sent from the house. The service provision support device 100c receives information relating to each of the information indicating the floor plan of one or more houses and the position where at least one of the one or more sensors in the floor plan is installed, and the reception unit 131. A determination unit 134c for determining whether or not the tendency of the information detected by the sensor has changed based on the notification information is provided for each identification information of one or a plurality of sensors. The information notified by the sensor includes one or both of the information detected by the sensor and the information indicating that the tendency of the information detected by the sensor has changed. The determination unit 134c determines that the tendency of the information detected by the sensor has changed when the information detected by the received sensor has changed from the information detected by the past sensor by a threshold value or more, and when the information has changed by less than the threshold value, the sensor has changed. It is determined that the tendency of the detected information has not changed.
In this way, the service provision support device 100c provides information indicating each of the floor plans of one or more houses and information relating to the position where at least one of the one or more sensors in the floor plan is installed. Based on this, it is determined whether or not the tendency of the information detected by the sensors has changed for each identification information of one or more sensors associated with each of the information indicating the room or section included in the floor plan of one or more houses. Therefore, it becomes easy to grasp the movement of a person in a house. Therefore, it becomes easy to analyze the obtained information, and it is possible to grasp that the living conditions of the family living in the house have changed.

The service provision support device 100c includes sensor identification information, information detected by the sensor, and information indicating the date and time of detection by the sensor, based on the information notified by the sensor included in the notification information received by the reception unit 131. The sensor detection information associated with the above is stored in the storage unit 110. The storage unit 110 may be installed outside the service providing support device, or may be installed inside. The service provision support device uses one or more sensors to obtain statistical values of information detected by the sensors based on the plurality of sensor detection information in the first period among the plurality of sensor detection information stored in the storage unit 110. It is provided with a derivation unit for deriving each identification information of. The statistical value is an average value or the like. The service provision support device includes a determination unit that determines whether or not the tendency of the information detected by the sensors has changed based on the statistical values derived by the out-licensing unit for each identification information of one or a plurality of sensors. The determination unit determines whether or not the tendency of the information detected by the sensor has changed based on whether or not the derived statistical value has changed by a threshold value or more from the statistical value derived based on the past sensor detection information. To do.
In this way, the service provision support device sets the statistical value of the information detected by the sensor based on the plurality of sensor detection information in the first period among the plurality of sensor detection information stored in the storage unit. Derived for each identification information of multiple sensors. Based on the derived statistical values, the service provision support device can determine whether or not the tendency of the information detected by the sensors has changed for each identification information of one or more sensors, so that the life of the family living in the house You can grasp that the situation has changed.

The service provision support device has a sensor that determines from a first DB that stores identification information of a plurality of houses in association with identification information of one or a plurality of sensors installed in the houses for each of the plurality of houses. It is provided with an acquisition unit that acquires one or more housing identification information associated with each of the identification information of one or a plurality of sensors that are determined to have changed the tendency of the detected information. The first DB may be installed outside the service provision support device, or may be provided in the service provision support device. The service provision support device identifies the house associated with each of the identification information of one or more sensors received from the first DB based on the information notified by the sensor included in the received notification information. Get one or more pieces of information.
In this way, the service provision support device determines whether or not the tendency of the information detected by the sensor has changed for each identification information of one or more sensors, and the sensor whose tendency of the information detected by the sensor has changed. Since the identification information of the house associated with the identification information can be acquired from the first DB, it is possible to grasp that the living conditions of the family living in the house have changed.

The service provision support device 100c provides the identification information of one or more rooms included in each of the floor plans of the plurality of houses and at least one of the identification information of one or more sensors installed in the one or more rooms. Further, based on the associated information, the identification information of the sensor received by the reception unit 131, and the information detected by the sensor, whether or not the tendency of the information detected by the sensor has changed is determined by one or more sensors. Judgment is made for each identification information. Information that further associates the identification information of one or more rooms included in each of the floor plans of a plurality of houses with at least one of the identification information of one or more sensors installed in one or more rooms is a service. It may be acquired from the outside of the provision support device 100c, or may be provided in the service provision support device 100c.
As described above, the service provision support device 100c contains the identification information of one or more rooms included in each of the floor plans of the plurality of houses and the identification information of one or more sensors installed in the one or more rooms. Whether or not the tendency of the information detected by the sensor has changed based on the information further associated with at least one, the identification information of the sensor received by the reception unit 131, and the information detected by the sensor. Since the determination can be made for each of the identification information of the plurality of sensors, it becomes easy to grasp the movement of a person for each one or a plurality of rooms included in each of the floor plans of the house. For this reason, detailed analysis of the obtained information becomes easy, and it is possible to grasp in detail that the living conditions of the family living in the house have changed.

The service provision support device 100c further adds identification information of one or more rooms included in each of the floor plans of a plurality of houses and at least one position of one or more sensors installed in the one or more rooms. Identification of one or more sensors based on the associated information, the identification information of the sensor received by the reception unit 131, and the information detected by the sensor, whether or not the tendency of the information detected by the sensor has changed. Judgment is made for each information. Information that further associates the identification information of one or more rooms contained in each of the floor plans of a plurality of houses with the position of at least one sensor of one or more sensors installed in the one or more rooms is provided as a service. It may be acquired from the outside of the support device 100c, or may be provided in the service provision support device 100c.
As described above, the service provision support device 100c includes the identification information of one or more rooms included in each of the floor plans of the plurality of houses, and at least one of the one or more sensors installed in the one or more rooms. Whether or not the tendency of the information detected by the sensor has changed based on the information further associated with the position, the identification information of the sensor received by the reception unit 131, and the information detected by the sensor, one or more. Since it can be determined for each identification information of the sensor, it becomes easy to grasp the movement of a person for each one or a plurality of rooms included in each of the floor plans of the house. For this reason, detailed analysis of the obtained information becomes easy, and it is possible to grasp in detail that the living conditions of the family living in the house have changed.
Further, the service provision support device 100c is represented by each of the information indicating the floor plan of one or more houses and the two-dimensional or three-dimensional coordinates in which at least one of the one or more sensors in the floor plan is installed. Whether or not the tendency of the information detected by the sensor has changed based on the information associated with the position, the identification information of the sensor received by the reception unit 131, and the information detected by the sensor, one or more. Judgment is made for each sensor identification information.
In this way, the service provision support device 100c receives the notification information including the identification information of the sensor and the information detected by the sensor, and the identification information of the sensor included in the received notification information and the information detected by the sensor. , Each of the information indicating the floor plan of one or more houses, and the information associating the position represented by the two-dimensional coordinate or the three-dimensional coordinate in which at least one of the one or more sensors in the floor plan is installed. Based on the above, it can be determined whether or not the tendency of the information detected by the sensors has changed for each identification information of one or a plurality of sensors. Therefore, it becomes easy to grasp the movement of a person in a house. Therefore, it becomes easy to analyze the obtained information, and it is possible to grasp that the living conditions of the family living in the house have changed.

The server includes a storage unit that stores the floor plan information of a plurality of houses in association with at least one of the identification information of one or a plurality of sensors installed in the house for each of the plurality of houses. Therefore, if the server can acquire one or more housing identification information associated with each of the identification information of one or a plurality of sensors that determine that the tendency of the information detected by the sensor has changed, the server resides in the house. You can grasp that the living conditions of your family have changed.
In this way, the server uses the identification information of one or more rooms included in each of the floor plans of the plurality of houses and at least one of the identification information of one or more sensors installed in the one or more rooms. It also has a storage unit that is associated and stored. Therefore, if the server determines that the tendency of the information detected by the sensors has changed, the identification information of one or more rooms included in each of the floor plans of the house associated with each of the identification information of one or more sensors. Can be obtained from the memory unit, so it is possible to grasp that the living conditions of the family living in the house have changed.
As described above, in the server, the storage unit is the identification information of one or more rooms included in each of the floor plans of the plurality of houses, and at least one of the one or more sensors installed in the one or more rooms. It is further associated with the position and stored. Suppose that the storage unit stores the identification information of one or more rooms included in each of the floor plans of the house associated with each of the positions of one or more sensors that the server determines that the tendency of the information detected by the sensors has changed. Since it can be obtained from, it is possible to grasp that the living conditions of the family living in the house have changed.
As described above, in the server, the storage unit is the identification information of one or more rooms included in each of the floor plans of the plurality of houses, and at least one of the one or more sensors installed in the one or more rooms. It is further associated with the position and stored. Temporarily, it is included in each of the floor plans of the house associated with each of the positions represented by the two-dimensional coordinates or the three-dimensional coordinates of one or more sensors that the server determines that the tendency of the information detected by the sensors has changed. Since the identification information of one or more rooms can be obtained from the storage unit, it is possible to grasp that the living conditions of the family living in the house have changed.

Further, when the sensor 10c determines whether or not the detection unit 17 and the tendency of the information detected by the detection unit 17 have changed, the determination unit 21c and the determination unit 21c determine that the tendency of the information has changed. A processing unit 14c and a processing unit 14c that include information indicating that the tendency of the detected information has changed and identification information of the sensor 10c and create notification information destined for the service provision support device 100c are created. The communication unit 16 for transmitting the notification information to the service provision support device 100c may be provided.
With this configuration, in the service provision support system 1c, the sensor 10c includes a detection unit 17. The detection unit 17 may be a door open / close detection sensor that detects the opening / closing of the door, or may be a person detection sensor that detects a person. Further, the sensor 10c includes a determination unit 21c for determining whether or not the tendency of the information detected by the detection unit 17 has changed. The determination unit 21c determines whether or not the tendency of the information detected by the sensor 10c has changed based on whether or not the information detected by the detection unit 17 has changed from the information detected by the past sensor by a threshold value or more. .. Further, the sensor 10c includes the information indicating that the tendency of the detected information has changed when the determination unit 21c determines that the tendency of the information has changed, and the identification information of the sensor, and includes the service provision support device 100c. A processing unit 14c for creating notification information to which is addressed to is provided. When the determination unit 21c determines that the tendency of the information has changed, the processing unit 14c creates information indicating that the tendency of the detected information has changed. The processing unit 14c creates notification information for the service provision support device 100c, including information indicating that the tendency of the created detected information has changed and sensor identification information, and creates the created notification information. Output to the communication unit 16. The communication unit 16 acquires the notification information output by the processing unit 14c, and transmits the acquired notification information to the service provision support device 100c.
As described above, in the service provision support system 1c, the sensor transmits the notification information, so that the service provision support device 100c can receive the notification information transmitted by the sensor.

Although the embodiments and the modifications thereof have been described above, these embodiments and the modifications thereof are presented as examples, and the scope of the invention is not intended to be limited. These embodiments and variations thereof can be implemented in various other embodiments, and various omissions, replacements, changes, and combinations can be made without departing from the gist of the invention. These embodiments and variations thereof are included in the scope and gist of the invention, and at the same time, are included in the scope of the invention described in the claims and the equivalent scope thereof.
The above-mentioned sensor 10, sensor 10b, sensor 10c, GW15, service provision support device 100, service provision support device 100a, service provision support device 100b, service provision support device 100c, first DB200, second DB300, third DB400, fourth DB500. Is realized by a computer as described above. In this case, a program for realizing the function of each functional block is recorded on a computer-readable recording medium. The program recorded on the recording medium may be read by the computer system and executed by the CPU. The term "computer system" as used herein includes hardware such as an OS (Operating System) and peripheral devices.
Further, the “computer-readable recording medium” refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM. Further, the "computer-readable recording medium" includes a storage device such as a hard disk built in a computer system.
Further, the "computer-readable recording medium" may include a medium that dynamically holds the program for a short period of time. What dynamically holds the program for a short period of time is, for example, a communication line when the program is transmitted via a network such as the Internet or a communication line such as a telephone line.
Further, the "computer-readable recording medium" may include a medium that holds a program for a certain period of time, such as a volatile memory inside a computer system serving as a server or a client.
Further, the above program may be for realizing a part of the above-mentioned functions. Further, the above-mentioned program may be realized by combining the above-mentioned functions with a program already recorded in the computer system.
Further, the above program may be realized by using a programmable logic device. The programmable logic device is, for example, an FPGA (Field Programmable Gate Array).

The above-mentioned sensor 10, sensor 10b, sensor 10c, GW15, service provision support device 100, service provision support device 100a, service provision support device 100b, service provision support device 100c, first DB200, second DB300, third DB400, fourth DB500. Has a computer inside. Then, the above-mentioned sensor 10, sensor 10b, sensor 10c, GW15, service provision support device 100, service provision support device 100a, service provision support device 100b, service provision support device 100c, first DB200, second DB300, third DB400, fourth DB500 Each process of the above processes is stored in a computer-readable recording medium in the form of a program, and the above processes are performed by the computer reading and executing this program. Here, the computer-readable recording medium refers to a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, a semiconductor memory, or the like. Further, this computer program may be distributed to a computer via a communication line, and the computer receiving the distribution may execute the program.
Further, the above program may be for realizing a part of the above-mentioned functions.
Further, a so-called difference file (difference program) may be used, which can realize the above-mentioned functions in combination with a program already recorded in the computer system.

The following additional notes will be further disclosed with respect to the above embodiments.
(1) The reception unit that receives notification information including the identification information of the sensor, the information indicating that the sensor has detected, and the information indicating the date and time that the sensor has detected, and the notification information received by the reception unit. A processing unit that stores in a storage unit the sensor detection information that associates the identification information of the sensor, the information indicating that the sensor has detected, and the information indicating the date and time of detection by the sensor. Of the plurality of sensor detection information stored in the storage unit, statistical values of information indicating that the sensors have been detected based on the plurality of sensor detection information in the first period can be obtained from one or more sensors. Judgment for determining whether or not the tendency of the sensor detection information has changed for each identification information of one or a plurality of the sensors based on the derivation unit derived for each identification information and the statistical value derived by the derivation unit. The determination unit detects the sensor from the first DB that stores the identification information of the unit, the plurality of houses, and the identification information of one or more sensors installed in the house for each of the plurality of houses in association with each other. An acquisition unit that acquires one or more housing identification information associated with each of the identification information of one or more sensors that are determined to have changed the tendency of information, and the acquisition unit that acquires one or more of the housing. A service provision support device including a creation unit that creates a list including identification information.
(2) The tendency of the sensor detection information is changed in the determination unit based on the information in which each of the information indicating the floor plan of the plurality of houses is further associated with the position where the sensor is installed in the floor plan. The service provision support device according to (1), wherein it is determined for each identification information of one or a plurality of the sensors whether or not the sensor has been used.
(3) The determination unit determines whether or not the tendency of the sensor detection information has changed based on the standard deviation of the second period different from the first period with respect to the statistical value of the first period. The service provision support device according to (1) or (2), which determines each identification information of the sensor.
(4) The service provision support device according to any one of (1) to (3), wherein the sensor is a sensor that detects the opening / closing of a door or a sensor that detects the movement of a person.
(5) The acquisition unit has identification information of a plurality of houses, information indicating the layout of the houses for each of the plurality of houses, information indicating the facilities of the houses, and information indicating the family composition living in the houses. Information indicating the layout of the house stored in association with the identification information of one or more of the houses and information indicating the facilities of the house from the second DB which is stored in association with at least one of the information. And one or more of the information indicating the family composition living in the house and one or more of them are acquired, and the creating unit obtains the information indicating the layout of the one or more houses acquired by the acquiring unit. , Any one of (1) to (4), which creates content based on each of at least one piece of information indicating the equipment of the house and the information indicating the family composition living in the house. Service provision support device described in.
(6) The acquisition unit includes identification information of a plurality of houses, information indicating a resident of the house for each of the plurality of houses, and an inquiry history of the resident for each of the one or more residents. It is stored in association with the identification information of one or more of the houses from the third DB which stores at least one information of the purchase history of the product, the search history, and the browsing history of the Web in association with each other. The creation unit acquires one or more pieces of information indicating the resident of the house, and the creating unit has the resident inquiry history stored in association with each of the information indicating the one or more resident acquired by the acquisition part. Acquire at least one of the product purchase history, search history, and web browsing history, and obtain the resident inquiry history, product purchase history, search history, and web browsing. The service provision support device according to any one of (1) to (5), which creates content based on at least one piece of information in the history.
(7) The acquisition unit may acquire one or more units from a fourth DB that stores identification information of a plurality of houses and information indicating the address of the house for each of the plurality of houses in association with each other. One or more pieces of information indicating the address of the house stored in association with the identification information of the house are acquired, and the creating unit uses each of the addresses of the one or more houses acquired by the acquisition unit as a destination. The service provision support device according to (5) or (6), which creates a content notification including the created content.
(8) The service provision support device according to any one of (1) to (7), comprising a communication unit that transmits the list created by the creation unit to a predetermined destination.
(9) A service provision support system including a sensor and a service provision support device that performs processing based on the information detected by the sensor. The service provision support device detects the identification information of the sensor and the sensor. A reception unit that receives notification information including information indicating that the sensor has performed and information indicating a date and time detected by the sensor, the identification information of the sensor included in the notification information received by the reception unit, and the sensor. A processing unit that stores sensor detection information in which the information indicating detection and the information indicating the date and time detected by the sensor are associated with each other are stored in a storage unit, and a plurality of the sensor detections stored in the storage unit. Of the information, a derivation unit for deriving statistical values of information indicating that the sensors have detected based on the plurality of sensor detection information in the first period for each identification information of one or a plurality of sensors, and the derivation unit. A determination unit that determines whether or not the tendency of the sensor detection information has changed based on the statistical value derived by the sensor for each identification information of the sensor, a plurality of housing identification information, and a plurality of housing identification information. From the first DB that stores the identification information of one or more sensors installed in the house in association with each of the houses, the determination unit determines that the tendency of the sensor detection information has changed. It includes an acquisition unit that acquires one or more housing identification information associated with each of the sensor identification information, and a processing unit that creates a list including the identification information of the one or more housings acquired by the acquisition unit. , Service provision support system.
(10) The sensor includes a detection unit, information indicating that the detection unit has detected, information indicating the date and time of detection by the detection unit, and identification information of the sensor, and is addressed to a service provision support device. The service provision support system according to (9), further comprising a processing unit that creates the notification information to be used, and a communication unit that transmits the notification information created by the processing unit to the service provision support device.
(11) The sensor includes a detection unit, information indicating that the detection unit has detected, and identification information of the sensor, and a processing unit that creates detection information destined for the GW, and the processing unit The service provision support system includes a communication unit that transmits the created notification information to the GW, receives the detection information transmitted by the sensor, and information indicating that the detection is included in the received detection information. Based on the above, the information indicating the date and time when the information indicating the detection was acquired was acquired, the information indicating the date and time when the acquired information indicating the detection was acquired, the identification information of the sensor, and the detection. The service provision support system according to (9), further comprising a GW that includes information to be shown, creates notification information addressed to the service provision support device, and transmits the created notification information to the service provision support device.
(12) The service provision support system according to any one of (10) and (11), wherein the communication unit performs wireless communication.
(13) The service provision support system according to any one of (9) to (12), wherein the sensor includes a battery for operating the sensor.
(14) The service provision support system according to (13), wherein the battery is a solar cell.
(15) Included in the step of receiving notification information including the identification information of the sensor, the information indicating that the sensor has detected, and the information indicating the date and time of detection by the sensor, and the notification information received in the receiving step. A step of storing the sensor detection information in which the identification information of the sensor, the information indicating that the sensor has detected, and the information indicating the date and time of detection by the sensor are stored in the storage unit, and the storage. Among the plurality of sensor detection information stored in the unit, the statistical value of the information indicating that the sensor has detected based on the plurality of sensor detection information in the first period is used as the identification information of one or more sensors. A step of deriving each sensor, a step of determining whether or not the tendency of the sensor detection information has changed based on the statistical value derived in the deriving step, and a step of determining for each identification information of the sensor. In the step of determining the sensor detection information from the first DB that stores the identification information of the plurality of houses and the identification information of one or more sensors installed in the house for each of the plurality of houses in association with each other. A step of acquiring one or more housing identification information associated with each of the identification information of one or a plurality of sensors determined to have changed the tendency, and the identification of the one or a plurality of the housing acquired in the acquisition step. A service provision support method performed by a service provision support device, which comprises a step of creating a list containing information.
(16) A step of receiving notification information including identification information of the sensor, information indicating that the sensor has detected, and information indicating the date and time of detection by the sensor, and a step of receiving the notification information to the computer of the service providing support device. The storage unit stores the sensor detection information in which the identification information of the sensor included in the notification information received in the above is associated with the information indicating that the sensor has detected the sensor and the information indicating the date and time of the detection by the sensor. Of the steps to be stored in the storage unit and the plurality of sensor detection information stored in the storage unit, statistical values of information indicating that the sensors have been detected based on the plurality of sensor detection information in the first period. Identification of one or more sensors based on the step of deriving each identification information of one or more sensors and the statistical value derived in the deriving step, whether or not the tendency of the sensor detection information has changed. The determination is made from a step of determining each information, a first DB that stores identification information of a plurality of houses and identification information of one or a plurality of sensors installed in the house for each of the plurality of houses. In the step of acquiring one or more housing identification information associated with each of the identification information of one or a plurality of sensors determined to have changed the tendency of the sensor detection information, and one acquired in the acquisition step. Alternatively, a program that executes a step of creating a list including the identification information of the plurality of the houses.

1, 1a, 1b, 1c ... Service provision support system, 5-1-5n, 5 ... Housing, 10-1 to 10-n, 10, 10b, 10c ... Sensor, 11 ... Storage unit, 12 ... Program, 13 ... Information processing unit, 14, 14b, 14c ... Processing unit, 15-1 to 15-n, 15 ... GW, 16 ... Communication unit, 17 ... Detection unit, 18, 18b, 18c ... App, 19 ... Bus line, 21, 21c ... Judgment unit, 50 ... Network, 100, 100a, 100b, 100c ... Service provision support device, 105 ... Communication unit, 110, 110a ... Storage unit, 111 ... Program, 112, 112a, 112b, 112c ... App, 113 ... Sensor detection information, 114 ... Sensor installation position information, 130, 130a, 130b, 130c ... Information processing unit, 131 ... Reception unit, 132 ... Processing unit, 133 ... Derivation unit, 134, 134b, 134c ... Judgment unit, 135 ... acquisition unit, 136 ... creation unit, 150 ... bus line, 200 ... first DB, 205, 305, 405, 505 ... communication unit, 210, 310, 410, 510 ... storage unit, 211, 311, 411, 500, ... Program, 212, 312, 412, 512 ... App, 213 ... Housing related information, 230, 330, 430, 530 ... Information processing department, 250, 350, 450, 550 ... Bus line, 300 ... 2nd DB, 313 ... Housing features Information, 400 ... 3rd DB, 413 ... Resident-related information, 500 ... 4th DB, 513 ... Address information

Claims (23)

A service provision support system including a sensor and a service provision support device that performs processing based on the information notified by the sensor.
The service provision support device is
A reception unit that receives notification information including the identification information of the sensor and the information notified by the sensor.
Whether or not the tendency of the information detected by the sensor has changed based on the information notified by the sensor included in the notification information received by the reception unit is determined for each identification information of the sensor. Judgment unit and
Information detected by the sensor from the first DB that stores the identification information of the plurality of houses in association with the identification information of one or a plurality of sensors installed in the house for each of the plurality of houses. It is provided with an acquisition unit that acquires one or more housing identification information associated with each of the identification information of one or more sensors that have determined that the tendency of the above has changed.
The service provision support system includes, or both of the information detected by the sensor and the information indicating that the tendency of the information detected by the sensor has changed, the information notified by the sensor. The service provision support system according to claim 1, further comprising a creation unit that creates a list including the identification information of one or more of the houses acquired by the acquisition unit. The reception unit receives notification information including identification information of the sensor, information notified by the sensor, and information indicating the date and time notified by the sensor.
The service provision support device is
When the notification information received by the reception unit includes the information detected by the sensor, the identification information of the sensor, the information detected by the sensor, and the information indicating the date and time notified by the sensor. A processing unit that stores sensor detection information associated with and in the storage unit,
Of the plurality of sensor detection information stored in the storage unit, statistical values of information detected by the sensors based on the plurality of sensor detection information in the first period are obtained for each identification information of one or more sensors. Further equipped with a derivation part to be derived from
The determination unit determines whether or not the tendency of the information detected by the sensor has changed based on the statistical value derived by the derivation unit for each of the identification information of the sensor. Alternatively, the service provision support system according to claim 2. Based on the information further associating each of the information indicating the floor plan of the plurality of houses with the position where the sensor is installed in the floor plan, the determination unit changed the tendency of the information detected by the sensor. The service provision support system according to any one of claims 1 to 3, wherein it is determined for each of the identification information of one or a plurality of sensors. The determination unit determines whether or not the tendency of the information detected by the sensors has changed based on the standard deviation of the second period different from the first period with respect to the statistical value of the first period. The service provision support system according to claim 3, wherein a determination is made for each of the identification information. The service provision support system according to any one of claims 1 to 5, wherein the sensor is a sensor that detects the opening / closing of a door or a sensor that detects the movement of a person. The acquisition unit includes identification information of a plurality of houses, information indicating the floor plan of the house for each of the plurality of houses, information indicating the facilities of the house, and information indicating the family composition living in the house. Information indicating the floor plan of the house stored in association with the identification information of the house, information indicating the equipment of the house, and the information indicating the equipment of the house from the second DB which is stored in association with at least one of the information. The service provision support system according to claim 2, which acquires one or more information indicating one or more of the information indicating the family structure living in a house. The creating unit has at least one of information indicating the floor plan of one or more houses acquired by the acquiring unit, information indicating the equipment of the house, and information indicating the family composition living in the house. The service provision support system according to claim 7, which creates content based on each. The acquisition unit includes identification information of a plurality of houses, information indicating a resident of the house for each of the plurality of houses, an inquiry history of the resident for each of one or a plurality of residents, and a product. Residence of a house stored in association with the identification information of one or more of the houses from a third DB that stores the purchase history, the search history, and at least one of the information of the web browsing history in association with each other. The service provision support system according to claim 2, which acquires one or more pieces of information indicating a person. The creating unit has a resident inquiry history, a product purchase history, a search history, and a web browsing that are stored in association with each of the information indicating one or more resident acquired by the acquisition unit. Content is acquired based on at least one of the information of the history, the inquiry history of the acquired resident, the purchase history of the product, the search history, and the browsing history of the Web. The service provision support system according to claim 9, wherein the service provision support system is created. The acquisition unit of the one or more houses acquired by the acquisition unit from a fourth DB that stores the identification information of the plurality of houses and the information indicating the address of the house for each of the plurality of houses in association with each other. The service provision support system according to claim 2, wherein one or a plurality of information indicating a house address stored in association with the identification information is acquired. The service provision support system according to claim 8 or 10, wherein the creation unit creates a content notification including the created content by addressing each of the addresses of one or more houses acquired by the acquisition unit. .. The service provision support system according to claim 2, further comprising a communication unit that transmits the list created by the creation unit to a predetermined destination. The sensor
With the detector
A processing unit that includes information detected by the detection unit and identification information of the sensor and creates notification information addressed to the service provision support device.
The service provision support system according to any one of claims 1 to 13, further comprising a communication unit that transmits the notification information created by the processing unit to the service provision support device. The sensor
With the detector
A determination unit that determines whether or not the tendency of the information detected by the detection unit has changed,
When the determination unit determines that the tendency of the information has changed, one or both of the information indicating that the tendency of the detected information has changed and the information detected by the detection unit, and the sensor. A processing unit that creates notification information for the service provision support device, including identification information, and
The service provision support system according to any one of claims 1 to 13, further comprising a communication unit that transmits the notification information created by the processing unit to the service provision support device. The sensor
With the detector
A processing unit that includes information detected by the detection unit and identification information of the sensor and creates detection information destined for the GW.
A communication unit that transmits the detection information created by the processing unit to the GW is provided.
The service provision support system is
The detection information transmitted by the sensor is received, and based on the detected information included in the received detection information, the information indicating the date and time when the detected information is acquired is acquired, and the acquired date and time when the acquired detected information is acquired is obtained. A GW that includes the information to be shown, the identification information of the sensor, and the detected information, creates notification information destined for the service provision support device, and transmits the created notification information to the service provision support device.
The service provision support system according to any one of claims 1 to 13, further comprising. The sensor
With the detector
A determination unit that determines whether or not the tendency of the information detected by the detection unit has changed,
When the determination unit determines that the tendency of the information has changed, one or both of the information indicating that the tendency of the detected information has changed and the information detected by the detection unit, and the sensor. A processing unit that creates notification information for the GW, including identification information,
A communication unit that transmits the notification information created by the processing unit to the GW is provided.
The service provision support system is
The notification information transmitted by the sensor is received, and based on the received notification information, information indicating the date and time when the notification information is received is acquired, the information indicating the acquired date and time, and the identification information of the sensor. , GW that includes information indicating that the tendency of the detected information has changed, creates notification information for the service provision support device, and transmits the created notification information to the service provision support device.
The service provision support system according to any one of claims 1 to 13, further comprising. The service provision support system according to any one of claims 14 to 17, wherein the communication unit performs wireless communication. The sensor
The service provision support system according to any one of claims 1 to 18, further comprising a battery for operating the sensor. The service provision support system according to claim 19, wherein the battery is a solar cell. A reception unit that receives notification information including the identification information of the sensor and the information notified by the sensor.
Whether or not the tendency of the information detected by the sensor has changed based on the information notified by the sensor included in the notification information received by the reception unit is determined for each identification information of the sensor. Judgment unit and
Information detected by the sensor from the first DB that stores the identification information of the plurality of houses in association with the identification information of one or a plurality of sensors installed in the house for each of the plurality of houses. It is provided with an acquisition unit that acquires one or more housing identification information associated with each of the identification information of one or more sensors that have determined that the tendency of the above has changed.
The service provision support device includes, or both of the information detected by the sensor and the information indicating that the tendency of the information detected by the sensor has changed, the information notified by the sensor. A step of receiving notification information including the identification information of the sensor and the information notified by the sensor, and
Whether or not the tendency of the information detected by the sensor has changed based on the information notified by the sensor included in the notification information received in the receiving step is determined for each identification information of the sensor. Judgment steps and
The sensor detected in the determination step from the first DB that stores the identification information of the plurality of houses in association with the identification information of one or a plurality of sensors installed in the house for each of the plurality of houses. It has a step of acquiring one or more housing identification information associated with each of the identification information of one or more sensors determined to have changed the tendency of information.
The service provision support device executes the information notified by the sensor, which includes either or both of the information detected by the sensor and the information indicating that the tendency of the information detected by the sensor has changed. Service provision support method. On the computer of the service provision support device,
A step of receiving notification information including the identification information of the sensor and the information notified by the sensor, and
Whether or not the tendency of the information detected by the sensor has changed based on the information notified by the sensor included in the notification information received in the receiving step is determined for each identification information of the sensor. Judgment steps and
The sensor detected in the determination step from the first DB that stores the identification information of the plurality of houses in association with the identification information of one or a plurality of sensors installed in the house for each of the plurality of houses. The step of acquiring one or more housing identification information associated with each of the identification information of one or more sensors determined to have changed the tendency of the information is executed.
A program in which the information notified by the sensor includes, or both, information detected by the sensor and information indicating that the tendency of the information detected by the sensor has changed.

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