JP2020149110A5 - - Google Patents
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- JP2020149110A5 JP2020149110A5 JP2019043751A JP2019043751A JP2020149110A5 JP 2020149110 A5 JP2020149110 A5 JP 2020149110A5 JP 2019043751 A JP2019043751 A JP 2019043751A JP 2019043751 A JP2019043751 A JP 2019043751A JP 2020149110 A5 JP2020149110 A5 JP 2020149110A5
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- 239000003814 drug Substances 0.000 claims description 16
- 238000000034 method Methods 0.000 claims description 3
Description
第1の本発明の薬局支援システムは、薬局に対応するメッセージサービスで用いられる薬局アカウントと、前記薬局の顧客に対応する前記メッセージサービスで用いられる顧客アカウントを管理するアカウント管理手段と、前記顧客に調剤した処方箋の内容を管理する処方箋管理手段と、前記処方箋ごとに、前記処方箋の内容に応じたタイミングで、前記薬局アカウントから前記顧客アカウントに対して、前記処方箋の内容に応じたシナリオに従って、前記処方箋により調剤される薬剤を服用した後の状況に関して質問する質問メッセージの送信、及び、前記メッセージサービスを介して前記顧客アカウントから前記質問に対する回答メッセージを受信するメッセージ処理手段と、前記メッセージ処理手段が送受信したメッセージを管理するメッセージ管理手段と、前記メッセージ管理手段が管理するメッセージを前記薬局に配置された薬局端末に供給する薬局端末処理手段とを有し、前記メッセージ処理手段は、前記処方箋の内容に基づいて、前記処方箋により調剤される薬剤を前記顧客が服薬する服薬期間の開始日及び最終日を推定し、前記服薬期間内の1又は複数の日を選択し、選択された日に前記質問メッセージを送信することを特徴とする。
The first pharmacy support system of the present invention provides a pharmacy account used in a message service corresponding to a pharmacy, an account management means for managing a customer account used in the message service corresponding to a customer of the pharmacy, and an account management means for the customer. The prescription management means for managing the contents of the dispensed prescription, and the pharmacy account to the customer account at the timing according to the contents of the prescription for each prescription, according to the scenario according to the contents of the prescription. A message processing means for sending a question message asking a question about the situation after taking a drug dispensed by a prescription, and a message processing means for receiving an answer message to the question from the customer account via the message service, and the message processing means. It has a message management means for managing transmitted / received messages and a pharmacy terminal processing means for supplying a message managed by the message management means to a pharmacy terminal arranged in the pharmacy, and the message processing means is the content of the prescription. Based on, the start date and the last day of the dosing period in which the customer takes the drug dispensed by the prescription is estimated, one or more days within the dosing period are selected, and the question is asked on the selected day. It is characterized by sending a message.
第2の本発明は、薬局支援方法において、アカウント管理手段、処方箋管理手段、メッセージ処理手段、メッセージ管理手段、及び薬局端末処理手段を有し、前記アカウント管理手段は、薬局に対応するメッセージサービスで用いられる薬局アカウントと、前記薬局の顧客に対応する前記メッセージサービスで用いられる顧客アカウントを管理し、前記処方箋管理手段は、前記顧客に調剤した処方箋の内容を管理し、前記メッセージ処理手段は、前記処方箋ごとに、前記処方箋の内容に応じたタイミングで、前記薬局アカウントから前記顧客アカウントに対して、前記処方箋の内容に応じたシナリオに従って、前記処方箋により調剤される薬剤を服用した後の状況に関して質問する質問メッセージの送信、及び、前記メッセージサービスを介して前記顧客アカウントから前記質問に対する回答メッセージを受信し、前記メッセージ管理手段は、前記メッセージ処理手段が送受信したメッセージを管理し、前記薬局端末処理手段は、前記メッセージ管理手段が管理するメッセージを前記薬局に配置された薬局端末に供給し、前記メッセージ処理手段は、前記処方箋の内容に基づいて、前記処方箋により調剤される薬剤を前記顧客が服薬する服薬期間の開始日及び最終日を推定し、前記服薬期間内の1又は複数の日を選択し、選択された日に前記質問メッセージを送信することを特徴とする。 The second invention has an account management means, a prescription management means, a message processing means, a message management means, and a pharmacy terminal processing means in a pharmacy support method, and the account management means is a message service corresponding to a pharmacy. The pharmacy account used and the customer account used in the message service corresponding to the customer of the pharmacy are managed, the prescription management means manages the contents of the prescription dispensed to the customer, and the message processing means is said. For each prescription, at the timing according to the contents of the prescription, the pharmacy account asks the customer account about the situation after taking the drug dispensed by the prescription according to the scenario according to the contents of the prescription. The question message is transmitted, and the answer message to the question is received from the customer account via the message service. The message management means manages the messages sent and received by the message processing means, and the pharmacy terminal processing means. Supply a message managed by the message management means to a pharmacy terminal arranged in the pharmacy, and the message processing means takes the drug dispensed by the prescription based on the contents of the prescription by the customer. It is characterized in that the start date and the last date of the medication period are estimated, one or a plurality of days within the medication period are selected, and the question message is transmitted on the selected day.
Claims (6)
前記顧客に調剤した処方箋の内容を管理する処方箋管理手段と、
前記処方箋ごとに、前記処方箋の内容に応じたタイミングで、前記薬局アカウントから前記顧客アカウントに対して、前記処方箋の内容に応じたシナリオに従って、前記処方箋により調剤される薬剤を服用した後の状況に関して質問する質問メッセージの送信、及び、前記メッセージサービスを介して前記顧客アカウントから前記質問に対する回答メッセージを受信するメッセージ処理手段と、
前記メッセージ処理手段が送受信したメッセージを管理するメッセージ管理手段と、
前記メッセージ管理手段が管理するメッセージを前記薬局に配置された薬局端末に供給する薬局端末処理手段とを有し、
前記メッセージ処理手段は、前記処方箋の内容に基づいて、前記処方箋により調剤される薬剤を前記顧客が服薬する服薬期間の開始日及び最終日を推定し、前記服薬期間内の1又は複数の日を選択し、選択された日に前記質問メッセージを送信する
ことを特徴とする薬局支援システム。 A pharmacy account used in a message service corresponding to a pharmacy, an account management means for managing a customer account used in the message service corresponding to a customer of the pharmacy, and an account management means.
A prescription management means for managing the contents of the prescription dispensed to the customer,
Regarding the situation after taking the drug dispensed by the prescription for each of the prescriptions from the pharmacy account to the customer account at the timing according to the contents of the prescription according to the scenario according to the contents of the prescription. A message processing means for sending a question message to ask a question and receiving an answer message to the question from the customer account via the message service.
A message management means for managing messages sent and received by the message processing means, and
It has a pharmacy terminal processing means for supplying a message managed by the message management means to a pharmacy terminal arranged in the pharmacy.
Based on the contents of the prescription, the message processing means estimates the start date and the last date of the dosing period in which the customer takes the drug dispensed by the prescription, and sets one or more days within the dosing period. A pharmacy support system characterized by selecting and sending the question message on the selected day.
前記メッセージ管理手段は、少なくとも前記質問メッセージ、前記回答メッセージ及びフリー入力メッセージについて併せて管理する
ことを特徴とする請求項1~3のいずれかに記載の薬局支援システム。 The message processing means can also accept any free input message that does not answer the question message sent from the customer account.
The pharmacy support system according to any one of claims 1 to 3, wherein the message management means also manages at least the question message, the answer message, and the free input message.
アカウント管理手段、処方箋管理手段、メッセージ処理手段、メッセージ管理手段、及び薬局端末処理手段を有し、
前記アカウント管理手段は、薬局に対応するメッセージサービスで用いられる薬局アカウントと、前記薬局の顧客に対応する前記メッセージサービスで用いられる顧客アカウントを管理し、
前記処方箋管理手段は、前記顧客に調剤した処方箋の内容を管理し、
前記メッセージ処理手段は、前記処方箋ごとに、前記処方箋の内容に応じたタイミングで、前記薬局アカウントから前記顧客アカウントに対して、前記処方箋の内容に応じたシナリオに従って、前記処方箋により調剤される薬剤を服用した後の状況に関して質問する質問メッセージの送信、及び、前記メッセージサービスを介して前記顧客アカウントから前記質問に対する回答メッセージを受信し、
前記メッセージ管理手段は、前記メッセージ処理手段が送受信したメッセージを管理し、
前記薬局端末処理手段は、前記メッセージ管理手段が管理するメッセージを前記薬局に配置された薬局端末に供給し、
前記メッセージ処理手段は、前記処方箋の内容に基づいて、前記処方箋により調剤される薬剤を前記顧客が服薬する服薬期間の開始日及び最終日を推定し、前記服薬期間内の1又は複数の日を選択し、選択された日に前記質問メッセージを送信する
ことを特徴とする薬局支援方法。
In the pharmacy support method
It has an account management means, a prescription management means, a message processing means, a message management means, and a pharmacy terminal processing means.
The account management means manages a pharmacy account used in a message service corresponding to a pharmacy and a customer account used in the message service corresponding to a customer of the pharmacy.
The prescription management means manages the contents of the prescription dispensed to the customer, and manages the contents of the prescription.
The message processing means dispenses a drug to be dispensed by the prescription for each prescription from the pharmacy account to the customer account at a timing according to the content of the prescription according to a scenario according to the content of the prescription. Send a question message asking about the situation after taking, and receive an answer message to the question from the customer account via the message service.
The message management means manages the messages sent and received by the message processing means, and manages the messages.
The pharmacy terminal processing means supplies a message managed by the message management means to a pharmacy terminal arranged in the pharmacy, and supplies the message to the pharmacy terminal.
Based on the contents of the prescription, the message processing means estimates the start date and the last date of the dosing period in which the customer takes the drug dispensed by the prescription, and sets one or more days within the dosing period. A pharmacy support method comprising selecting and sending the question message on the selected day.
Priority Applications (3)
Application Number | Priority Date | Filing Date | Title |
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JP2019043751A JP7058419B2 (en) | 2019-03-11 | 2019-03-11 | Pharmacy support system and pharmacy support method |
JP2022057149A JP7311122B2 (en) | 2019-03-11 | 2022-03-30 | Pharmacy support system and pharmacy support method |
JP2023105838A JP2023115239A (en) | 2019-03-11 | 2023-06-28 | Pharmacy support system and pharmacy support method |
Applications Claiming Priority (1)
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JP2019043751A JP7058419B2 (en) | 2019-03-11 | 2019-03-11 | Pharmacy support system and pharmacy support method |
Related Child Applications (1)
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JP2022057149A Division JP7311122B2 (en) | 2019-03-11 | 2022-03-30 | Pharmacy support system and pharmacy support method |
Publications (3)
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JP2020149110A JP2020149110A (en) | 2020-09-17 |
JP2020149110A5 true JP2020149110A5 (en) | 2022-03-14 |
JP7058419B2 JP7058419B2 (en) | 2022-04-22 |
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JP7132556B2 (en) * | 2019-09-09 | 2022-09-07 | メドピア株式会社 | Information processing device and program |
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JP2004062513A (en) * | 2002-07-29 | 2004-02-26 | Nec Fielding Ltd | Medicine recipe management system, medicine recipe management device, medicine recipe management method, and medicine recipe management program |
JP2005010904A (en) * | 2003-06-17 | 2005-01-13 | Windeii:Kk | Dispensing pharmacy activity support system |
JP2007122183A (en) | 2005-10-25 | 2007-05-17 | Chugoku Electric Power Co Inc:The | Prescription operation management system, method and program and medicine taking program running on cellular phone |
KR20190006755A (en) * | 2017-07-11 | 2019-01-21 | 주식회사 큐티티 | Medication counseling system and method |
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