JP2020123868A - Telephone and control method - Google Patents

Abstract

To provide a telephone that allows a user of another telephone to determine whether an incoming call is a nuisance call.SOLUTION: A telephone includes a caller telephone number acquisition unit that acquires a caller telephone number, a storage unit that stores the caller telephone number acquired by the caller telephone number acquisition unit, a recording unit that records a content of a call, and a control unit. After the line of the call is released, the control unit transmits the call content recorded by the recording unit and information on the caller telephone number stored in the storage unit to a predetermined telephone number.SELECTED DRAWING: Figure 3

Description

The present invention relates to telephones.

There is a known nuisance call prevention function that compares the sender's phone number acquired by the number display function with the previously registered nuisance phone number on the phone and rejects the call if they match. ..

JP, 2001-309026, A

However, in the background art described above, the user must register the telephone number of the nuisance call in advance in the telephone that wants to prevent incoming nuisance calls. The telephone number of the nuisance call is registered by registering the received telephone number in the list of nuisance telephone numbers after the call ends. For this purpose, the user needs to determine whether the incoming call is a nuisance call and register. However, this judgment may be difficult for elderly people and the like whose cognitive function is deteriorated.

The present invention has been made in view of the above problems, and provides a telephone that allows a user of another telephone to determine whether an incoming call is a nuisance call.

The telephone of the present invention includes a caller telephone number acquisition unit that acquires a caller telephone number, a storage unit that stores the caller telephone number acquired by the caller telephone number acquisition unit, and a recording unit that records the call content. And a control unit, the control unit, after the line of the call is released, the call content recorded by the recording unit, and information regarding the caller telephone number stored in the storage unit. , Is transmitted to a predetermined telephone number.

According to the present invention, it is possible to provide a telephone that allows a user of another telephone to determine whether an incoming call is a nuisance call.

It is a figure which shows the external appearance of the telephone which concerns on embodiment of this invention. It is a block diagram showing composition of a telephone concerning an embodiment of the present invention. 6 is a flowchart showing an example of operation of the telephone according to the embodiment of the present invention. 6 is a flowchart showing an example of operation of the telephone according to the embodiment of the present invention. 6 is a flowchart showing an example of operation of the telephone according to the embodiment of the present invention. It is a flowchart which shows operation|movement of the conventional telephone.

Hereinafter, embodiments of the telephone of the present invention will be described. FIG. 1 is a diagram showing an appearance of a telephone 1 according to an embodiment of the present invention. The telephone 1 includes a telephone body 2 and a handset 3. The telephone body 2 and the handset 3 are connected to each other wirelessly or by wire. Hereinafter, a case where the telephone body 2 and the handset 3 are wirelessly connected, that is, a cordless telephone having a number display function will be described as an example.

The telephone body 2 includes a display unit 4 capable of displaying various kinds of information such as a telephone number of a person who made a call and a telephone number of a person who made a call. When the number display function is ON, the number display display 5 is displayed on the display unit 4. Further, the telephone body 2 includes a dial button 8 for the user to perform a dial operation, an answering machine setting button 6 for making an answering machine setting, and a menu operation button 7 for making various setting operations. When the answering machine function is ON in the answering machine setting button 6, the lamp lights up. In addition to this, the telephone body 2 is provided with operation buttons for various functions, but the description thereof is omitted.

FIG. 2 is a block diagram showing the configuration of the telephone 1 according to the embodiment of the present invention. The telephone body 2 includes a main control unit 20, a wireless unit 21, a RAM (Random Access Memory) 22, a non-volatile memory 23, a public telephone line control unit 25, a caller telephone number acquisition unit 26, and a display unit. 27 and an operation unit 28 are provided.

The main control unit 20 (control unit) controls each unit constituting the telephone body 2 according to a control program stored in the non-volatile memory 23. The non-volatile memory 23 stores a control program and the like. The RAM 22 functions as a main memory of the main control unit 20. The originator telephone number acquisition unit 26 acquires the originator telephone number of the incoming call using the number display function. The acquired caller's telephone number is temporarily stored in the RAM 22 (storage unit). The public telephone line control unit 25 is connected to the public telephone line 24. The main control unit 20 controls the public telephone line control unit 25 to control connection and disconnection of a line for communication with other telephones. The operation unit 28 includes the answering machine setting button 6, the menu operation button 7, the dial button 8 and the like described in FIG. To turn on the function of the transmission source telephone number acquisition unit 26, the user turns on the number display function with the menu operation button 7 in FIG.

As shown in FIG. 2, the handset 3 includes a main control unit 30, a RAM (Random Access Memory) 32, a non-volatile memory 33, and a wireless unit 31. Further, a microphone 37 corresponding to the mouthpiece of the handset 3 and a speaker 36 corresponding to the earpiece are provided.

The main control unit 30 controls each unit constituting the handset 3 according to a control program stored in the non-volatile memory 33. The non-volatile memory 33 stores a control program and the like. The RAM 32 functions as a main memory of the main control unit 30. Although not shown in FIG. 1, the handset 3 includes a display unit 34 that displays the telephone number of the other party of the outgoing call, the originating telephone number of the incoming call, and an operating unit 35 that performs a dial operation. And are provided.

The telephone main body 2 and the handset 3 are wireless cordless telephones. The wireless connection is performed via the wireless unit 21 and the wireless unit 31.

Note that the present invention will be described by taking the above-mentioned cordless telephone as an example, but the present invention is similarly applied to various telephones such as a so-called parent-child telephone having a parent device and a child device and a portable telephone. It is possible to apply.

Next, the operation flow of the conventional telephone will be described with reference to the flowchart of FIG. The external appearance of the conventional telephone is the same as that of the telephone 1 of the present invention shown in FIG. 1, and the block diagram thereof is the same as that of the present invention shown in FIG.

It is premised that the telephone 1 has a number display contract. The flowchart of FIG. 6 shows the case where the answering machine function is OFF, the number display function is ON, and the call rejection function is ON. The call rejection function is a list of telephone numbers to be rejected (hereinafter referred to as a call rejection list) stored in the non-volatile memory 23 of the telephone set 1 and the originator of the incoming call stored in the RAM 22. The telephone number is compared with the telephone number, and if there is a matching telephone number, the incoming call is rejected. The call rejection function includes a function that sends a message that rejects the call after the call is received and the line is closed, and a function that does not perform the call itself.

When there is an incoming call to the telephone 1 (S101: Yes), the originator telephone number acquisition unit 26 acquires the originator telephone number using the number display function (S102). If there is a phone number that matches the acquired caller's phone number in the incoming call rejection list (S103: Yes), the incoming call is rejected (S114), and the process ends.

When the acquired caller telephone number does not match the call rejection list (S103: No), the bell of the telephone 1 rings (S104). When the user of the telephone set 1 goes off-hook from the handset 3 of the telephone set 1, the telephone line is closed (S105), and the call shifts (S140). When the user hooks the handset 3 on-hook, the call ends and the telephone line is released (S141). The user determines whether or not the incoming call was a nuisance call based on the content of the call. When the user determines that the call is a nuisance call (S142: Yes), the caller telephone number is registered in the incoming call rejection list using the menu operation button 7 of the telephone 1 (S143). If it is determined that the call is not a nuisance call (S142: No), the process ends.

When the user of the telephone 1 is an elderly person or the like whose cognitive function is deteriorated, it may be difficult to judge whether or not a clever call or fraudulent call is a nuisance call. It is possible to request a decision if there is a family living together, but it may be difficult to request a decision if the family does not live together.

Further, the work of registering in the incoming call rejection list may be difficult for a user who is unfamiliar with the operation of the telephone 1, especially for an elderly person or a person requiring care. It is possible to request registration work if the elderly or family members such as care recipient live together or in the vicinity, but if you live far away, go to the registration work. Not easy to do.

Next, the operation flow of the telephone 1 of the present invention will be described with reference to the flowchart of FIG. The flowchart of FIG. 3 also shows the case where the answering machine function is OFF, the number display function is ON, and the incoming call rejection function is ON, on the assumption that a contract for the number display is made. When there is an incoming call to the telephone set 1 (S1: Yes), the originator telephone number acquisition unit 26 acquires the originator telephone number using the number display function (S2). The acquired caller's telephone number is temporarily stored in the RAM 22. If there is a telephone number in the incoming call rejection list that matches the acquired telephone number of the caller (S3: Yes), the incoming call is rejected (S14), and the process ends.

If the incoming call originator telephone number does not match the incoming call rejection list (S3: No), the bell of the telephone 1 rings (S4). When the user of the telephone set 1 goes off-hook on the handset 3 of the telephone set 1, the telephone line is closed (S5) and a call is made (S6). Along with the call transfer, recording of the call content is started (S6). The recorded call content is stored in the non-volatile memory 23 (recording unit) under the control of the main control unit 20. When the user of the telephone 1 hooks the handset 3 and the line is released (S7), the recording ends (S8). It is described that the line is closed and opened based on off-hook and on-hook operations. However, with the handset 3 placed on the cradle of the telephone body 2, a call by button operation, a so-called on-hook call is performed. May be.

Next, the telephone set 1 automatically sends the recorded call content and the telephone number of the caller (information about the caller's telephone number) to the transfer destination. The transfer destination is a predetermined telephone number set in advance, for example, a telephone number of a user of the telephone 1 such as a family member living apart (hereinafter, referred to as a separate family telephone). The telephone 1 automatically makes a call to a predetermined transfer destination, and when there is a response from the transfer destination, the line is closed (S9). When the line is closed, the main control unit 20 of the telephone 1 sets the telephone number of the caller stored in the RAM 22 and the recorded voice of the call recorded between step 6 and step 8. , And transmits (S10). The telephone number of the caller is transmitted, for example, as voice information such as synthetic voice.

The user of the separated family telephone who receives the call in step 10 listens to the recorded voice of the transferred call and determines whether the call is a nuisance call. When the user of the telephone in the separate house determines that the call is not a nuisance call, the line is disconnected and the process ends (this operation flow is omitted in FIG. 3). If the user of the telephone of the separated family determines from the recorded voice of the transferred call that it is a nuisance call and is a telephone number that should be rejected in the future, remote control is performed to telephone 1 to reject the call. To register. The telephone of the separated family may be a general push-type telephone.

For remote operation, a known technique using a DTMF (Dual-Tone Multi-Frequency) signal of a push-type telephone is used. First, the telephone 1 transmits a voice guidance requesting the input of a personal identification number. The personal identification number is determined in advance between the user of the telephone 1 and the user of the telephone of the separated family, and is registered in the telephone 1. When the personal identification number is transmitted from the telephone of the separated family and is authenticated by the telephone 1, the telephone 1 then transmits the recorded voice and the telephone number of the caller.

After that, for example, the telephone 1 transmits a voice guidance "Please press the telephone number to be registered as the nuisance telephone number from the area code and finally press # (sharp)". When the user of the separate family telephone inputs a telephone number to be registered as a nuisance telephone number, the telephone number input by the user is transmitted from the separate family telephone to the telephone set 1 as a DTMF signal. When the telephone 1 receives this (S11: Yes), the telephone 1 displays, for example, "Is the telephone number registered in the nuisance call ○○―○○○○―○○○○? If it is wrong, please press the phone number and # again." When the user of the telephone of the separated family performs an input operation of 1 (one), the telephone 1 registers the received telephone number as a nuisance telephone number in the incoming call rejection list stored in the nonvolatile memory 23 ( S12). When the registration is completed, the line is released (S13).

After transmitting the recorded voice and the source telephone number (S10), the telephone set 1 is in a standby state for receiving a DTMF signal (a standby state for accepting a remote operation) (S11). If the DTMF signal is not received even after the lapse of a predetermined time (S15: Yes), there is a possibility that the user of the telephone of the separated family is absent and the telephone is switched to the answering machine. Therefore, the line is opened (S16). This predetermined time may be, for example, about 1 minute.

As a result, the user of the telephone of the separated family can judge whether the call received by the telephone 1 is a nuisance call. Further, since the caller's telephone number of the call received at the telephone 1 is also transmitted, it can be registered in the incoming call rejection list of the telephone 1 by remote operation. An elderly person or the like can register a nuisance phone number in the incoming call rejection list without making a judgment as to whether it is a nuisance call or operating the telephone 1.

In addition, even if the user of the telephone 1 agrees to the contract for the malicious solicitation, the user of the telephone of the separated family can know the call contents and the telephone number of the sender. It is possible to take measures such as cooling off.

The user of the telephone of the separated family need not perform the incoming call rejection list registration operation immediately after receiving the recorded voice and the caller telephone number. Even after the predetermined time has elapsed (S15: Yes) and the line has been opened (S16), the telephone 1 may be operated and registered in the incoming call refusal list by a normal remote operation procedure. The same applies when the user of the telephone of the separated family is absent and the recorded voice of the telephone 1 and the caller telephone number are received and recorded by the answering machine function.

(Modification 1)
In the above-described embodiment, the source telephone number of the call received by the telephone 1 is transmitted as voice information, so that the user of the telephone of the separated family needs to record the telephone number. In addition, the user of the telephone of the separated family needs to input the telephone number during remote control. However, the caller telephone number is stored in the RAM 22 of the telephone 1 when it is acquired (S2). Therefore, the user of the telephone of the separated family may only perform the operation of registering in the incoming call rejection list when it is determined that the telephone call is a nuisance call.

For example, the voice guidance sent from the telephone 1 is "If you want to register the originator phone number of this recorded call as a nuisance phone number, press 1 (Ichi) and finally # (Sharp)." May be This voice guidance indicates that the caller's telephone number of the call received by the telephone 1 is stored in the RAM 22 of the telephone 1 (information indicating that the caller's telephone number is stored). When the operation of registering as a nuisance telephone number is performed, the caller telephone number stored in the RAM 22 is registered in the incoming call rejection list stored in the non-volatile memory 23. Of course, in this voice guidance, the source telephone number may also be transmitted as voice information. The user of the telephone of the separated family does not need to input the caller telephone number, but can confirm the caller telephone number as voice information.

(Modification 2)
The flowchart of FIG. 4 is a diagram showing an operation flow of the embodiment in which the present invention is applied to the telephone 1 in which the answering machine function is ON. Here, the telephone 1 has the answering machine function ON, the number display function ON, and the call rejection function ON. Up to the ringing of the bell (S4), it is the same as the embodiment of FIG. When the user of the telephone 1 takes the handset 3 off hook (S30: Yea), the line is closed (S35), recording is started along with the call transition (S36), and the line is released by off hook (S37). Recording ends (S38). After this, the process proceeds to “2” in FIG. 3 and so on.

On the other hand, if it is not off-hook in step 30 (S30: No), the answering machine function is activated, the line is closed (S31), and the recording of the call is started (S32). The recording of the call by the answering machine function is stored in the non-volatile memory 23. When the call ends and recording of the answering machine function ends (S33), the line is released (S34). After this, the process proceeds to "2" in FIG. The recorded voice transmitted to the forwarding destination is recorded by the answering machine function. The following is the same as the embodiment of FIG.

(Modification 3)
The recording end (S8) in the flowchart of FIG. 3 need not be after the on-hook/line release (S7). For example, a solicitation call may take a long time. Since it is often possible to determine whether or not a nuisance call is made by listening to the first few minutes, for example, regardless of whether or not the call is continued after a predetermined time has elapsed from the start of recording (S6). The recording may be ended (S8). As a result, the telephone set 1 does not need to send the recorded voice for an unnecessarily long time to the telephone set of the separated family. The predetermined time is, for example, about 5 minutes. The automatic call to the transfer destination in step 9 is performed after the call started in step 6 is completed.

(Modification 4)
The flowchart of FIG. 5 is obtained by adding the determination of coincidence with the telephone directory registration number (S40) to the flowchart of FIG. The telephone directory is a list of telephone numbers frequently called from the telephone 1 and is stored in the non-volatile memory 23. Since the phone number stored in the phonebook is not a nuisance phone number, it does not match the incoming call rejection list (S3: No) and further matches the phonebook registration number (S40: Yes). Unless it is the destination telephone number (S41: No), the bell ringing (S4) shifts to a normal call. In this case, the call is not recorded.

On the other hand, if it matches the predetermined transfer destination telephone number (S41: Yes), there is a possibility that the incoming call rejection list registration operation may be performed remotely from the telephone of the separated family member. ". At this time, when the DTMF signal from the telephone of the separated family is not received (S11: No), the telephone call is a normal telephone call, and thus the step 1 is not performed and the telephone 1 maintains the telephone call state. (Not shown).

If it matches the registered telephone number, the caller is a telephone number that can be safely called. In this case, at the time of ringing the bell (S4), the ring tone may be changed, or the display unit 4 may display that the telephone number is a telephone number where the user can call with peace of mind.

If it does not match the phonebook registration number (S40: No), the phone number does not match the call rejection list or the phonebook, so the procedure proceeds to “1” in FIG. 3 and the call is recorded. Furthermore, the process may proceed from "1" in FIG. 5 to "1" in FIG. In this case, the bell does not ring for an incoming call, and the call is recorded by the answering machine function.

Further, although the above-described embodiment and the modification have been described as being registered in the incoming call rejection list, if it is determined from the recorded voice that the telephone number allows a reliable call, the caller's telephone number is stored in the telephone directory. You may register.

The above-described embodiment and modified examples can be implemented in combination as appropriate.

As described above, in the embodiment of the present invention, a source telephone number acquisition unit that acquires a source telephone number, a storage unit that stores the source telephone number acquired by the source telephone number acquisition unit, A recording unit for recording the content of the call; and a control unit, wherein the control unit, after the line of the call is released, the content of the call recorded by the recording unit and the originator stored in the storage unit. The information about the telephone number is transmitted to a predetermined telephone number. As a result, the caller's telephone number and the recorded call content are transmitted to the predetermined phone number set in advance. It is possible to determine whether the source telephone number is a telephone number that should be rejected or a telephone number that may be received.

Further, in the present embodiment, the control unit transmits the call content recorded by the recording unit and the information about the caller telephone number to the predetermined telephone number, and then performs remote control of the own device. It is characterized in that it is in a reception waiting state. With this, it is possible to receive a remote operation from a user having a predetermined telephone number. The user of the telephone having the predetermined telephone number, which has received the information, can remotely set the source telephone number to the telephone number which should be rejected or may be received.

Further, in the present embodiment, the control unit, if the caller telephone number acquired by the caller telephone number acquisition unit is not included in the predetermined phone number list stored in the storage unit, records the recording. It is characterized by performing. As a result, the caller's telephone number and the recorded call content are transmitted only when they are not included in the predetermined telephone number list. The predetermined telephone number list is a nuisance telephone number that should be rejected, and/or a telephone number that may be received. Recording is performed for incoming calls from telephone numbers that are not included in the predetermined telephone number list. As a result, it is not necessary to send the recorded call content and the caller's telephone number to a predetermined telephone number for an incoming call from a telephone number that does not need to be determined.

Further, the present embodiment is characterized in that the recording unit records the call contents for a predetermined time from the beginning of the call contents. Thereby, the telephone number which should be rejected or the telephone number which may be received can be determined only in the first predetermined time, and in many cases. For long calls, you no longer need to send unnecessary call recordings.

Further, the present embodiment is characterized in that the call contents are recorded in the recording unit by an answering machine function. As a result, the recording of the content of the call includes not only the call being made but also the case where the call is recorded by the answering machine function. As a result, even for a telephone recorded by an answering machine, the user of the telephone having the predetermined telephone number that is sent to the predetermined telephone number and receives the information receives the telephone number that should be rejected or may be received. , Can be judged.

Further, the present embodiment is characterized in that the information regarding the source telephone number is voice information of the source telephone number. As a result, the information regarding the telephone number of the caller is transmitted to the predetermined telephone number by the voice information, and the user who hears this can know the caller telephone number of the recorded call content.

The information regarding the source telephone number is information indicating that the source telephone number is stored in the storage unit, and the control unit stores the storage unit in the storage unit based on the remote operation on the own device. The source telephone number being added is added to the predetermined telephone number list. As a result, since the caller telephone number is stored in the telephone, it is not necessary to send the caller telephone number to a predetermined telephone number.

The present invention is not limited to the above-described embodiments, and can be appropriately modified within the scope of the gist of the invention or the concept that can be read from the claims and the entire specification, and a telephone set accompanied by such modifications can also be used. Also, it is included in the technical scope of the present invention.

The present invention can be suitably adopted for a telephone.

1... Telephone, 2... Telephone main body, 3... Handset, 4... Display, 5... Number display display, 6... Answering machine setting button, 7... Menu operation button, 8... Dial button, 20... Main control section, 21 ... wireless unit, 22... RAM, 23... non-volatile memory, 24... public telephone line, 25... public telephone line control unit, 26... caller telephone number acquisition unit, 27... display unit, 28... operation unit, 30... main Control unit, 31... Wireless unit, 32... RAM, 33... Non-volatile memory, 34... Display unit, 35... Operation unit, 36... Speaker, 37... Microphone

Claims (8)

A sender phone number acquisition unit that acquires a sender phone number,
A storage unit that stores the source telephone number acquired by the source telephone number acquisition unit;
A recording unit that records the contents of the call,
A control unit,
Is equipped with
After the line of the call is released, the control unit transmits the call content recorded by the recording unit and the information regarding the caller telephone number stored in the storage unit to a predetermined telephone number. Characteristic telephone. The control unit, after transmitting the call content recorded by the recording unit and the information about the caller telephone number to the predetermined telephone number, sets the device in a standby state for receiving remote operation. The telephone according to claim 1, which is characterized in that. The control unit may perform the recording when the caller telephone number acquired by the caller telephone number acquisition unit is not included in a predetermined phone number list stored in the storage unit. The telephone set according to Item 2. The telephone according to any one of claims 1 to 3, wherein the recording unit records the call content for a predetermined time from the beginning of the call content. The telephone according to any one of claims 1 to 3, wherein the content of the call is recorded in the recording unit by an answering machine function. The telephone according to any one of claims 1 to 5, wherein the information regarding the source telephone number is voice information of the source telephone number. The information regarding the source telephone number is information indicating that the source telephone number is stored in the storage unit,
4. The telephone according to claim 3, wherein the control unit adds the caller telephone number stored in the storage unit to the predetermined telephone number list based on the remote control of the own unit. A caller phone number acquisition step of acquiring a caller phone number,
A storage step of storing the transmission source telephone number acquired in the transmission source telephone number acquisition step;
A recording step to record the call contents,
A step of transmitting the call content recorded in the recording step and information about the caller telephone number stored in the storing step to a predetermined telephone number after opening the line of the call;
A method for controlling a telephone, comprising: