JP2020067935A - Vehicle operation management system and operation management device used in vehicle operation management system - Google Patents

Abstract

To provide a vehicle operation management system that prevents a user who requests an operation of a transportation service and an assigned driver from spending an unstable time until implementation or cancellation of the operation of the transportation service is confirmed, and enhances a possibility of the implementation of the operation of the transportation service.SOLUTION: A vehicle operation management system 1 has a management site 2 and a management terminal 8. The management terminal has a limited disclosure selective display. An operation control unit of the management site includes: a storage unit for storing operation request information; a profitability determination unit for determining whether the operation satisfies profitability; a disclosure adjustment unit for keeping undisclosed and making unconfirmed operation information when it is determined that the profitability is not satisfied; a related user detection unit for detecting a related user when it is determined that the profitability is not satisfied; and an unconfirmed information provision unit for providing unconfirmed operation information of the transportation service including proposal information promoting a ride reservation for the related user, an operation request user, and an assigned driver in a case where limited disclosure indication information is received from the limited disclosure selective display when the related user is detected.SELECTED DRAWING: Figure 9

Description

  The present invention relates to a vehicle operation management system and an operation management device used in the vehicle operation management system.

  As the vehicle operation management system, those shown in Patent Documents 1 and 2 have been proposed. Specifically, in Patent Document 1, regarding a transportation service in which the same vehicle provides boarding flights in a plurality of types of boarding modes, a subset satisfying a predetermined condition among a subset of feasible boarding flights Each time, the selection probability of boarding flights that compose the relevant subset is calculated, the combination of boarding flights is selected based on the calculated selection probability, and the selected combination is presented to the user. Has been done. According to this, compared with the case of listing the boarding flights that can satisfy the boarding request, it is possible to present the user with options that can be expected to improve the economic effect. In Patent Document 2, when selecting a combination of boarding flights presented to the user, the expected value of profit or the expected value of utility is maximized based on the selection probability and the expected value of the number of boarding requests received in the future. The selected combinations are shown. According to this, it is possible to present the user with a combination of boarding flights that is desirable from the viewpoint of the benefit of the transport service provider or the utility of the user.

  By the way, in rural areas, there are many problems such as aging and population decline, and in vacant areas, traffic vulnerable people are deprived of the movements that are indispensable for visiting hospitals and shopping. For this reason, paid transportation by private cars is drawing attention as an indispensable means of transportation for people in areas with no traffic. This paid transportation by private car has the potential to not only provide the indispensable transportation means to the empty areas but also to revitalize the area through the maintenance and creation of rich areas. Is expected to be utilized.

JP, 2014-238831, A JP, 2016-085734, A

  However, when such paid transportation by private car is operated in a blank area of traffic, as a practical matter, when receiving a request for a temporary flight (e.g., event flight or demand flight), it is operated with a small number of passengers. It may be necessary or necessary to operate on demand as requested by the user. In such a case, profitability may not be satisfied depending on the relationship with the boarding fare or the boarding fare. For this reason, as an operation manager, if the number of users that can meet the profitability is secured under the prescribed boarding fare system, the operation of the flight is confirmed, and if the number of users that can meet the profitability cannot be secured. Would like to stop the service.

  However, if you do so, the requester of the operating flight who is also a boarding reservation user and the driver in charge will have an unstable time until it is decided whether to implement or cancel the operation of the operating flight, Furthermore, if it becomes necessary to stop operation frequently, the significance of the existence of providing paid transportation by private vehicle will be questioned as a system.

  The present invention has been made in view of the above circumstances, and a first object thereof is an unstable time until a user who requests a service of a service flight or a driver in charge determines whether the operation of the service flight is to be carried out or stopped. An object of the present invention is to provide a vehicle operation management system that can suppress spending time and increase the possibility of operating a service flight. A second object is to provide an operation management device used in the vehicle operation management system.

  In order to achieve the first object, the present invention has the following configurations (1) to (6).

(1) In a vehicle operation management system in which an administrator receives an operation request for an operation flight from a user and assigns a driver in charge for the operation flight and manages the operation thereafter,
An operation management device that manages the operation of the service flight, and a management terminal that is communicable between the operation management device and that is operated by the administrator are provided,
The management terminal transmits, to the operation management device, limited access determination information that transmits, to the operation management device, limited access instruction information for instructing only limited users to access information regarding undetermined operation information of the operated flight based on an operation by the administrator. Is equipped with
The operation management device,
When receiving the operation request information of the service flight, a storage unit that stores the information as management information,
A profitability determination unit that determines whether or not the operation of the service flight satisfies the profitability based on the operation request information stored in the storage unit,
When the profitability determination unit determines that the operation of the operated flight satisfies the profitability, it discloses that the operation of the operated flight is confirmed and that the boarding reservation within the boarding slot is accepted, and the operation is performed. When it is determined that the operation of the flight does not meet the profitability, a publication adjustment unit that determines the operation information of the operated flight as unpublished and undetermined,
When the profitability determination unit determines that the operation of the service flight does not satisfy the profitability, a related user detection unit that detects a related user from the operation request information,
When the related user detection unit detects the related user, and when the limited public instruction information is received from the limited public determination unit, the disclosure adjustment unit sets the operation information of the service flight as undisclosed. An unconfirmed information providing unit that provides unconfirmed operation information of an operation flight including limited proposal information for prompting passengers to the related user, the operation request user of the operation flight, and the driver in charge.
Is provided.

  According to this configuration, when the profitability of the operation of the requested flight is recognized, it is disclosed that the operation of the operated flight is confirmed and that the boarding reservation within the boarding slot is accepted. , It is possible to raise profitability by further inviting boarding reservations while publicizing that the operation is actively performed. On the other hand, if the profitability of the operation of the requested flight is not recognized, the operation information of the operated flight is basically undisclosed. When a related user is detected from the operation request information, the unconfirmed information of the operating flight including the suggestion information for prompting the passenger to board the related user is provided to the related user on condition that the limited access instruction information is obtained from the management terminal based on the operation of the administrator. Since it is provided, the related users will be informed that the shortage of the number of passengers reserved for boarding is the cause of undetermined operation, and that the relevant flight is highly likely to be boarded by the related users, and the local residents As a motivation, the user wants to support the operation as much as possible, and the related user is prompted to make a reservation for boarding the service flight. In addition, undecided information on the operating flight including proposal information for prompting passengers to travel is also provided to the service requester (boarding reservation user) and the driver in charge of the operating flight. Since it is informed that it is the cause of confirmation, the user who requested the operation of the flight and the driver in charge will not only spend the time in an unstable state where the situation is completely unknown, but also grasp the current situation and In order to increase the possibility of carrying out the operation, the user will be encouraged to make a boarding reservation for other users who have not yet made a boarding reservation. As a result, the operation requesting user (boarding reservation user) and the driver in charge of the operating flight do not spend an unstable time until it is decided whether the operation of the operating flight is to be carried out or stopped, while the operation of the operating flight is carried out. The possibility can be increased. Moreover, even if, in the end, the boarding reservation users do not gather and the profitability of the operation of the operated flight is not recognized, the operation of the operated flight is not disclosed in principle. Except for the driver in charge, it is not necessary to notify that the operating flight has stopped, and it is possible to suppress giving a negative impression to the user about the operation activities.

(2) Under the configuration of (1) above,
In the operation management device, when the related user detection unit detects the related user, inquiry information is created to inquire of the related user whether to publish unconfirmed information about the operated flight. An inquiry information creation / delivery unit for delivering the inquiry information to the management terminal,
In the management terminal, the inquiry information distributed by the inquiry information creating / delivering unit is displayed as a limited-public selection display as the limited-disclosure determining unit for selectively disclosing the unconfirmed information of the operated flights. The configuration is adjusted to.

  According to this configuration, only when the management site recognizes the existence of the related user who is highly likely to be the boarding reservation user, the inquiry information is distributed to the management terminal to display the limited public selection display on the management terminal. Since the (private disclosure determination unit) is displayed, the characteristics of the administrator (being in the local circumstances) can be used to increase the operability of the service flight through the limited public selection operation of the limited public selection display. On the other hand, if there are special circumstances (for example, circumstances that should not be known to other users), etc., consider it and select the unpublished selection without performing the restricted publication selection operation. By maintaining the state, it is possible to give priority to specific circumstances rather than increasing the possibility of operating the service flight. Furthermore, since the limited public selection display is displayed on the management terminal only when asking the administrator to make a decision, the administrator should reduce the number of objects to be managed at all times, and increase the burden on the administrator as much as possible. Can be suppressed.

(3) Under the configuration of either (1) or (2) above,
The related user detection unit is configured to create an operation route creation unit that creates an operation route based on boarding reservation information of the operation flight, and a user who lives around the operation route created by the operation route creation unit to operate the operation flight. As a user related to the request information, a user extraction unit that extracts from the user information stored in the storage unit is provided.

  According to this configuration, it is possible to specifically find a related user who is highly likely to make a reservation for boarding the service flight, and provide the related user with unconfirmed service information of the service flight, thereby It is possible to increase the number of users who reserve a flight.

(4) In a vehicle operation management system in which an administrator receives an operation request for an operation flight from a user, assigns a driver in charge for the operation flight, and manages the operation thereafter,
An operation management device that manages the operation of the service flight, and a management terminal that is communicable between the operation management device and that is operated by the administrator are provided,
The operation management device,
When receiving the operation request information of the service flight, a storage unit that stores the information as management information,
A profitability determination unit that determines whether or not the operation of the service flight satisfies the profitability based on the operation request information stored in the storage unit,
When the profitability determination unit determines that the operation of the operated flight satisfies the profitability, it discloses that the operation of the operated flight is confirmed and that the boarding reservation within the boarding slot is accepted, and the operation is performed. When it is determined that the operation of the flight does not meet the profitability, a publication adjustment unit that determines the operation information of the operated flight as undisclosed and undetermined,
When the profitability determination unit determines that the operation of the service flight does not meet the profitability, related user selection target information for selecting a related user related to the operation request information, and the management terminal, A related user extraction information distribution unit that distributes related user transmission display information that displays related user transmission display that selects related user information from the related user selection target information and transmits the related user information to the operation management device. ,
When the administrator receives the related user information selected by the related user transmission display from the related user selection target information distributed by the related user extraction information distribution unit, the publication adjustment unit does not publish the operation information of the service flight. And the unconfirmed information providing unit that provides the unconfirmed operation information of the operating flight including the suggestion information for prompting the passenger reservation to the related user, the operation request user of the operating flight, and the driver in charge.
Is provided.

  According to this configuration, when the operation of the temporary flight does not satisfy the profitability and the operation information is undisclosed (unconfirmed), the management site is related to find the related user related to the operation of the operation flight. The user selection target information is delivered to the management terminal, the administrator selects a related user from the related user selection target information, and sends it back to the management site. Therefore, it is selected using the characteristics of the administrator. Limited access to related users. As a result, the boarding reservation of the relevant user by the related user is prompted, and the possibility of operating the service flight can be increased. In addition, unconfirmed information on the operating flight including proposal information for prompting passengers to travel is also provided to the user who requested the operation of the operating flight (boarding reservation user) and the driver in charge. Since the cause of the confirmation is notified, it is possible to prevent the operation requesting user and the driver in charge of the operation flight from spending in an unstable state where the situation is completely unknown. In addition, the operation requesting user and the driver in charge will grasp the current situation by the limited disclosure, and will encourage other users who have not yet made a reservation to board the train. The possibility can be increased.

(5) Under the configuration according to any one of (1) to (4) above,
The unconfirmed information providing unit provides the unconfirmed information of the operating flight on the condition that the related user, the user requesting the operation of the operating flight and the driver in charge access the operation management device. At least one mode of browsing the undetermined operation information of the operated flight and actively distributing the undetermined operation information of the operated flight to the related user, the user who requested the operation of the operated flight, and the driver in charge The configuration is adjusted to.

  According to this configuration, it is possible to accurately notify the related user, the service requester of the operating flight, and the driver in charge of the unconfirmed information of the operating flight by using the specific providing method.

(6) Under the configuration according to any one of (1) to (5) above,
The unconfirmed operation information of the operated flight provided by the unconfirmed information providing section is associated with the boarding reservation application form,
The storage unit is set to sequentially store and update the boarding reservation information added through the boarding reservation application form as additional information of the operation request information,
The profitability determination unit is set to determine whether or not the operation of the service flight satisfies the profitability based on the operation request information stored in the storage unit with the storage update of the storage unit. It is configured to be.

  With this configuration, the number of boarding reservation users is constantly checked, and when the number of boarding reservation users reaches a number that meets the profitability, the operation information of the operated flight is immediately disclosed to all users, and the smooth operation is performed. In addition, it is possible to shift to normal operation work.

  In order to achieve the second object, the present invention has the following configuration (7).

(7) In an operation management device used in a vehicle operation management system in which a manager receives an operation request for an operation flight from a user and assigns a driver in charge for the operation flight and performs operation management thereafter,
When receiving the operation request information of the service flight, a storage unit that stores the information as management information,
A profitability determination unit that determines whether or not the operation of the service flight satisfies the profitability based on the operation request information stored in the storage unit,
When the profitability determination unit determines that the operation of the operated flight satisfies the profitability, it discloses that the operation of the operated flight is confirmed and that the boarding reservation within the boarding slot is accepted, and the operation is performed. When it is determined that the operation of the flight does not meet the profitability, a publication adjustment unit that determines the operation information of the operated flight as unpublished and undetermined,
When the profitability determination unit determines that the operation of the service flight does not meet the profitability, a related user detection unit that detects a related user from the operation request information,
When the related user detection unit detects the related user, and when the limited disclosure instruction information is received from the management terminal of the manager, the publication adjustment unit sets the operation information of the service flight as undisclosed. And an unconfirmed information providing unit that provides the unconfirmed information of the operating flight including the suggestion information for prompting the passenger to the related user, the user who requested the operation of the operating flight, and the driver in charge. It is configured to be.

  According to this configuration, it is possible to provide a preferable operation management device used in the above (1).

  Advantageous Effects of Invention According to the present invention, it is possible to prevent a user requesting an operation of a service flight or a driver in charge from spending an unstable time until it is determined whether the operation of the service flight is to be carried out or to be cancelled. It is possible to provide a vehicle operation management system capable of increasing the possibility of the above and an operation management device used for the vehicle operation management system.

Explanatory drawing explaining the example of the route where regular fixed-route operation is performed. Explanatory drawing explaining the example of the route where demand operation is performed. The conceptual diagram which shows the relationship between the operation management service site and related persons etc. which concern on embodiment. The figure which shows one of the management screens displayed on an administrator terminal. The figure which shows the state which carries out a boarding reservation (transmission) under the content of the boarding reservation application displayed on a user terminal. The figure which shows the arrival time notification etc. of the operating vehicle which reaches a user terminal. The figure which shows the charge date confirmation display in August displayed on a driver terminal. The figure which shows the notification of the day before the charge which reaches a driver terminal. The block diagram which shows the outline of a function structure of the vehicle operation management system which concerns on 1st Embodiment. The figure which shows notionally the functional structure of the arithmetic control part in the management site which concerns on 1st Embodiment. The figure which shows notionally the functional structure of the arithmetic control part in the management terminal which concerns on 1st Embodiment. The figure which shows notionally the functional structure of the arithmetic control part in the user terminal which concerns on 1st Embodiment. The figure which shows notionally the functional structure of the arithmetic control part in the driver terminal which concerns on 1st Embodiment. Explanatory drawing explaining the process process in the vehicle operation management system which concerns on 1st Embodiment. The figure which shows an example of the service flight status (list) screen displayed on the management terminal which concerns on 1st Embodiment. The figure which shows an example of the unfixed operation screen provided by the management site which concerns on 1st Embodiment. The flowchart which shows an example of the control performed in the vehicle operation management system which concerns on 1st Embodiment. The figure which shows notionally the functional structure of the arithmetic control part in the management site which concerns on 2nd Embodiment. Explanatory drawing explaining the process process in the vehicle operation management system which concerns on 2nd Embodiment. FIG. 10 is a diagram showing an example of a state in which related user selection target information is displayed as a related user selection target screen on the management terminal in the second embodiment.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  In the present embodiment, an automobile operation management system used for operating a vehicle in an empty traffic area will be described as an example.

  First, the content of the area where the vehicle is operated and the basic content of the vehicle operation performed in that area will be described.

  FIG. 1 shows an example of a route on which a regular scheduled route operation, which is one mode of vehicle operation, is performed. In FIG. 1, D1 is a one-way one-lane road (two lanes for a round trip). This road D1 passes through a predetermined station Ra on the railway line R and is the main road in this area. The area around the station Ra is the only downtown area in this area, and in addition to public facilities such as government offices and schools, there are medical facilities such as hospitals and dentists, supermarkets, convenience stores, karaoke shops, etc. There are commercial and entertainment facilities.

  Roads D2 and D3 are connected to the road D1 at a position away from the station Ra. The roads D2 and D3 are local roads that are used for two-way, one-lane, two-way traffic. The area along the roads D2 and D3 is a mountainous area, and is a remote area in which most of the surrounding areas are mountains and hills.

  A plurality of villages A1 to A3 exist at a position far away from the road D1 on the road D2. Villages A1 to A3 are remote villages 10 km or more away from the station Ra. Road D3 is a dead end. At the dead end, an event venue (open space) A4 where residents of the villages A1 to A3 gather Is provided.

  The total number of inhabitants living in the villages A1 to A3 is about several hundreds, but the ratio of elderly people is large, and there are many people who cannot drive a car. The public bus is not operated on the road D2 (that is, the residents of the settlements A1 to A3).

  In order to facilitate the transportation of the residents of the villages A1 to A3, scheduled regular route operation and demand operation are to be performed as described later. On-time fixed-route operation is to run on a fixed-time route. The fixed-time fixed-route stops are shown as S1 to S7. The stop S1 serves as a starting point and is for residents of the village A1. Stop S2 is for residents of village A2. Stop S3 is for residents of village A3.

  The stop S4 is set at a position where the road D2 intersects the main road D1. The stop S5 is set near a position where an elementary school and a junior high school are located. The stop S6 is set at a position near the government office. The stop S7 is the end point of the regular fixed-route operation and is set near the station Ra. In this way, the route of the regular fixed route operation is a route from the stop S1 to S7 of the end point via S2, S3, S4, S5 and S6. The return flight will follow the opposite route. Note that the number of regular scheduled service operations is, for example, two in the morning, two in the morning, one in the afternoon, and two in the evening.

  As a variation of regular scheduled service, temporary service (temporary flight) is performed as appropriate. This extraordinary operation is performed when an event (for example, Bon Odori, fireworks display, Imonikai, etc.) is held at the event venue A4 (event flight). This temporary operation route is a route from the stop S1 to the stop S8 via S2, S3 and S4 (reverse route is the reverse). Temporary service is assumed to be a flight that leaves the stop S1 at a preset fixed time on the day of the event.

  On-time fixed-line operation including temporary operation and demand operation are carried out by the unity of residents (cooperation). First, as a vehicle for operation, a private vehicle owned by the residents of the villages A1 to A3 is used, or a dedicated vehicle managed by assistance from a local government or donation from a company is used. The number of operating vehicles is at least 2 or more, and preferably about 10 are prepared.

  The driver who drives the operating vehicle is selected from the residents of the villages A1 to A3. In order to be selected as the driver 1, it is necessary to be a person who has undergone a pre-course (for example, a course of about half a day to a day) in advance. That is, the content of the training includes, for example, knowledge about safe driving and practical skills, training on how to assist passengers (especially elderly people and infants) in getting on and off the vehicle for operation, knowledge on operation management required by the driver, There are classes on how to do it. The driver who has completed the course is registered as a driver of the operating vehicle (name, address, age, sex, telephone number, type of operating vehicle to drive, etc.).

  FIG. 2 shows an example when demand operation (temporary operation) is performed. In FIG. 2, P1 is a passenger who has reserved a demand service for boarding, and P2 and P3 are passengers who desire to share a car with the demand service (the operating vehicle) for which the boarding is reserved. In demand driving, a departure place, a destination, and a route can be freely selected according to passengers' wishes. FIG. 2 shows a case where the passenger P1 who reserved for boarding is set at the home (nearby) as a departure place and heads toward the stop S4 via the vicinity of the home of the passenger P2 and the vicinity of the home of the passenger P3.

  The nearest stop for the passenger P1 is S2, and a moving route α1 on foot from the passenger P1's home to the stop S2 is indicated by a broken line. Similarly, the nearest stop for the passenger P2 is S3, and the walking route α2 from the passenger P2's home to the stop S3 is indicated by a broken line. The nearest stop for the passenger P3 is also S3, and the travel route α3 on foot from the passenger P3's home to the stop S3 is indicated by a broken line.

  For passengers P1 to P3, if the travel time or travel distance to the nearest stop is long, walking to the stop becomes difficult. Therefore, there is a high possibility (necessity) of requesting demand operation in order to avoid walking to the stop. The fare when using the demand service is more expensive than when using the scheduled service, but considering the travel time and travel distance to the stop, you can use the scheduled service or It will be decided whether to use the service.

  Here, an example of the charge system when using the scheduled service or the demand service will be described. First, when using the fixed-time fixed-route operation, only the amount of money according to the usage distance is used, and the charge per unit distance is E1 (E1 × usage distance). On the other hand, the usage fee of the passenger P1 who initially reserved for the demand service is a fee E2 which is slightly higher than the above fee E1 according to the usage distance, and a fixed basic fee EB2 is separately collected. (The total charge is EB2 + E2 x usage distance). Further, the passengers P2 and P3 who wish to share in demand service are limited to the above E2 (the basic charge EB2 is unnecessary). In this way, the fixed-time route operation is the cheapest, the fee for the first reservation for demand operation is the most expensive, and the fee for synergizing with demand operation is an intermediate fee. Of course, the above-mentioned charges are merely examples, and can be set appropriately.

  As shown in FIG. 3, the vehicle operation management system 1 is used for the operation of the vehicle. In the vehicle operation management system 1, as conceptually shown in FIG. 3, the management site (operation management device (specifically, management server as an information processing device)) 2 is centered on the management site 2. The relevant parties including the manager 3, the user (user) 4, the driver 5, and the vehicle 6 are involved.

  As a management server, the management site 2 is the core of the operation of the vehicle 6. The management site 2 responds to the requests from the above-mentioned related parties 3 to 5 through the terminals, in response to the requests. In the reply, when the related person (manager 3) is requested to calculate the operation route of the vehicle 6, or when the management site 2 itself needs the operation route of the vehicle 6, the management site 2 , The route calculation service site 7 is requested to calculate the operation route, the management site 2 creates an operation route using the calculation result, and stores the operation route and sends it to the terminal of the requesting party 3. , Or will be stored.

  The administrator 3 can exchange information with the management site 2 via the management terminal 8 (personal computer (PC)). The manager 3 controls the overall operation service of the vehicle 6 and grasps the status information while the vehicle 6 is operating by exchanging information with the management site 2 via the management terminal 8. Specifically, through the management terminal 8, information management (registration, modification, cancellation of user (user) ID, registration, modification, cancellation of operation vehicle 6), management of operating flights (operation) Creation, modification, cancellation of flights, publication of operating flights), management of reservations (reception, modification, cancellation of reservations), management of operations (display of operation status (progress and trouble), display of operation history, extraction), etc. Done. FIG. 3 shows that various types of registration information are sent from the management terminal 8 to the management site 2 as typical information exchanges between the management terminal 8 and the management site 2 It is shown that the terminal 8 is provided with the operation status confirmation information. Further, in FIG. 4, the management terminal 8 can receive management information (operation management information, driver management information, vehicle management information, user management information, operation status information) from the management site 2 and manage based on the browsing. It is shown. The manager 3 is a person who knows the local situation, the resident situation in the area, etc. better than ordinary residents, for example, the staff of the government office, the people selected by the recommendation from the residents of the villages A1 to A3, etc. Is in charge.

  In this case, in consideration of the user (especially the elderly) 4S who generally has low IT literacy, the administrator 3 registers the user through such a user 4S through the telephone 12, writing, direct oral communication, and the like. When a request for boarding reservation of the vehicle 6 is received, the manager 3 performs a procedure based on the request to the management site 2 through the management terminal 8 based on the request.

  The user 4 can exchange information with the management site 2 via the user terminal 9 (user information processing device). By exchanging information with the management site 2 via the user terminal 9, the user 4 can apply and confirm a boarding reservation, confirm the operation status of the vehicle 6 on the day, and the like. Through the user terminal 9, application for reservation (viewing flight, application for boarding reservation, cancellation, receipt of notification of reservation completion), confirmation of boarding reservation (viewing boarding reservation, notification of boarding day), operating vehicle 6 The operation status is confirmed (confirmation of operation status of reserved flights, display of estimated arrival time, notification immediately before arrival).

  In FIG. 3, as typical information exchanges between the user terminal 9 and the management site 2, boarding reservation application information is sent from the user terminal 9 to the management site 2, and the management site 2 sends the boarding reservation application information. It is shown that the confirmation information for the confirmation of boarding reservation and the day before boarding is provided. Further, FIG. 5 shows a state where the user terminal 9 is used to make a reservation for boarding a service flight, and FIG. 6 shows a state where the estimated arrival time of the reserved vehicle 6 is sent. ing.

  In FIG. 5, reference numeral 9Da is a “reservation application display (selection switch)” for making a reservation application, and reference numeral 4a is a hand of the user 4 in a state of touching and selecting “reservation application display”. Show.

  The driver 5 can exchange information with the management site 2 via the driver terminal 10 (driver information processing device). The driver 5 can confirm the driver in charge by exchanging information with the management site 2 via the driver terminal 10. Specifically, the driver 5 can check the driver's day (shift) through the driver terminal 10. ), Notification of the day before operation, etc. are performed (see FIG. 3). As a specific display example thereof, FIG. 7 shows a state in which confirmation information of the driver's charge date (shift) is displayed on the driver terminal 10 (● indicates the charge date), and FIG. 8 shows the driver terminal. 10 shows a state in which the previous day's notification of the operating day in charge has arrived. Regarding the driver 5, the above-mentioned registration contents (name, address, age, sex, telephone number, type of driving vehicle to be driven, etc.) are registered (stored) in the management site 2.

  An in-vehicle terminal (vehicle information processing device, for example, tablet terminal) 11 is installed in the vehicle 6 (driving vehicle 6). The driver 5 who drives the vehicle 6 can exchange information with the management site 2 via the in-vehicle terminal 11, and the driver 5 uses the driver terminal 10 to operate the management site 2. Registration (departure registration, boarding completion registration, disembarking completion registration), trouble occurrence registration, own vehicle position information transmission, application (app (program)) reception (described later), etc. can be performed (see FIG. 3). .

  The functions of the management site 2, the management terminal 8, the user terminal 9, the driver terminal 10, and the vehicle-mounted terminal 11 are realized by the system configuration diagram shown in FIG.

  The management site 2 includes a storage unit 2A, a calculation control unit 2B, and a communication unit 2C in order to ensure the function as a computer, and the management terminal 8, the user terminal 9, the driver terminal 10, and the in-vehicle terminal 11 are provided. In the same manner, the storage units 8A, 9A, 10A and 11A, the operation control units 8B, 9B, 10B and 11B, and the communication units 8C, 9C, 10C and 11C are similarly provided. In addition, the management terminal 8, the user terminal 9, the driver terminal 10, and the vehicle-mounted terminal 11 are provided with display units 8D, 9D, 10D, 11D, of which the display units 9D, 10D, 11D are touch panels (touches). Input device). Since the personal computer is used for the management terminal 8, an input device 8E such as a keyboard and a mouse is used.

  More specifically, the elements 2A to 2C, 8A to 8D, 9A to 9D, 10A to 10D, 11A to 11D in the management site 2, the management terminal 8, the user terminal 9, the driver terminal 10, and the vehicle-mounted terminal 11 are , And has the following configuration.

  In the management site 2, the communication unit 2C is capable of communicating with the communication terminals 8C, 9C, 10C and 11C of the management terminal 8, the user terminal 9, the driver terminal 10 and the vehicle-mounted terminal 11, respectively. The management site 2 can exchange information with the management terminal 8, the user terminal 9, the driver terminal 10, and the vehicle-mounted terminal 11. The storage unit 2A includes storage elements such as a ROM (Read Only Memory) and a RAM (Random Access Memory), and the storage unit 2A stores necessary information such as membership information of a user who is a member registrant and operation management. Management of information (temporary flights (event flights, demand flights) operation requests (including boarding reservation requests), subsequent management information, etc.), driver information, user management information (including boarding reservation information for each operating flight), etc. Information is stored.

  Various necessary programs include those that accept operation requests (including boarding reservations) for temporary flights such as event flights and demand flights, those that accept boarding reservations for each operating flight, and the profitability of operating each operating flight is determined. To detect related users based on information regarding temporary flight operation, disclosure of unscheduled flight information, temporary flight request information (including boarding reservation information) and subsequent additional boarding information, temporary flight Information for providing the undetermined operation information of No. 1 to limited users under predetermined conditions is stored in the storage unit 2A. In particular, as a program for detecting related users, in the present embodiment, a program that creates an operation route based on boarding reservation information in cooperation with the route calculation service site 7 and a user who lives in the vicinity of the operation route are provided. What is extracted from the member information of the user is used, and accordingly, the management terminal is asked to inquire of the administrator 3 whether or not the unconfirmed information of the temporary flight is disclosed to the extracted related user. In FIG. 8, a device for creating and distributing inquiry information for displaying the disclosure selection display (disclosure determination unit) 42 (see FIG. 15) is provided.

  The arithmetic control unit 2B is configured by a CPU (Central Processing Unit), and the arithmetic control unit 2B, based on the program read from the storage unit 2A, as shown in FIG. Functions as an adjusting unit 2Bk, a related user detecting unit 2Bl (operating route creating unit 2Bla, user extracting unit 2Blb), an inquiry information creating and delivering unit 2Bm, an unconfirmed information providing unit 2Bn, an operation request receiving unit 2Bo, a boarding reservation unit 2Bp, etc. To do.

  In the management terminal 8, the storage unit 8A requests to browse the management information stored in the storage unit 2A of the management site 2 as a necessary program (application (application), software), the management information, and the inquiry. The inquiry information and the like distributed from the information creation and distribution unit 2Bm are stored in the management terminal 8 for browsing and display. In this embodiment, when the inquiry information is browsed and displayed on the management terminal 8, the disclosure selection display 42 is displayed (constituting the disclosure determination unit), and the disclosure selection display 42 is selected by the administrator 3. By operating, it is possible to select whether the unconfirmed information of the operating flight is made public or not made public. The arithmetic control unit 8B is configured by a CPU (Central Processing Unit) like the arithmetic control unit 2B, and the arithmetic control unit 8B, under the program read from the storage unit 8A, as shown in FIG. It functions as the browsing requesting unit 8Ba, the browsing display unit 8Bb, and the like.

  In the user terminal 9, in the storage unit 9A, necessary programs (applications, software) for viewing and displaying distribution information from the management site 2, those for applying for boarding reservations for operating flights, and access to the management site 2 Then, those which request the operation of the event flight and the demand flight which are temporary flights (including the boarding reservation of the operating flight) are stored. The arithmetic and control unit 9B is configured by a CPU (Central Processing Unit) like the arithmetic and control unit 2B, and the arithmetic and control unit 9B sends a message to the management site 2 under the program read from the storage unit 9A. It functions as a browsing display unit 9Ba, a boarding reservation application unit 9Bb, a temporary flight operation request unit 9Bc, and the like.

  In the driver terminal 10, the storage unit 10A easily guides the exchange of information with the management site 2, such as a program for viewing and displaying distribution information from the management site 2 as a necessary program (application, software). Similar to the arithmetic and control unit 2B, the arithmetic and control unit 10B is stored under the configuration of a CPU (Central Processing Unit) as shown in FIG. It functions as the browsing display unit 10Ba under the issued program. Regarding the vehicle-mounted terminal 11 as well, the storage unit 11A and the calculation control unit 11B are basically configured similarly to the driver terminal 10.

  In such a vehicle operation management system 1, the following management control is performed. This will be specifically described with reference to the process step explanatory diagram shown in FIG.

(1) In the vehicle operation management system 1, the user 4 can use the user terminal 9 to make an operation request to the management site 2 for temporary flights such as event flights and demand flights. This operation request is to be accepted by the operation request acceptance section 2Bo of the management site 2, and the operation request acceptance section 2Bo uses the request user (name), the place of departure, the destination, and the boarding reservation of the requester as the operation request information. Etc. are stored in the storage unit 2A.

(2) In the vehicle operation management system 1, the management site 2 determines whether or not the profitability determination section 2Bj satisfies the profitability (profitability condition) that should be the standard for the operation of the temporary flight related to the request. To do. This is because the continuity of operation cannot be ensured by operating temporary flights that do not meet the profitability. In this case, whether or not the profitability is satisfied is basically judged by whether or not profit can be made by using the mileage of the extra flight, the number of reserved users, the fare, and the operating cost. In making such a judgment, it is possible to arbitrarily determine the profitability that should serve as a standard, taking into account other perspectives and factors such as regional support, the existence of subsidies, and extra fares.

(3) In the vehicle operation management system 1, the management site 2 determines that the profitability determination unit 2Bj satisfies the profitability for the operation of the temporary flight (when a plurality of users 4 reserve the boarding at the same time as the request). ), It decides the operation implementation of the temporary flight related to the request, and the operation information including the operation implementation is disclosed by the disclosure adjustment unit 2Bk. By publicizing the reliable operation of flights that satisfy profitability, it is possible to confirm the boarding of the boarding reservation user, promote the boarding reservation of a new user 4, improve profitability, and further promote carpooling. This is to revitalize the area.

(4) In the vehicle operation management system 1, when the profitability determination unit 2Bj determines that the profitability determination does not satisfy the profitability of the temporary flight operation, the management site 2 uses, as a general rule, the operation information by the disclosure adjustment unit 2Bk. Even if the user 4 accesses the management site 2, the operation information cannot be browsed. Even if it decides to stop the operation after this, unlike the case of stopping the operation that was open to the public, it is not necessary to publish the correction contents of the operation stop and to notify, etc. This is to prevent the negative impression of the operation activity from being given to the user 4 due to the operation stoppage by not having to publish the correction content of the operation stoppage and notifying the user.

(5) In the vehicle operation management system 1, when the profitability determination unit 2Bj determines that the profitability of the temporary flight is not satisfied, the related user detection unit 2Bl uses the operation request information based on the operation request information. Detect related related users (potential users). This is because it is necessary to find a user who can share a flight with the service flight and to make a reservation for boarding so as to satisfy profitability. Therefore, specifically, the operation route creation unit 2Bla working in cooperation with the route calculation service site 7 creates an operation route based on the operation request information, and the user extraction unit 2Blb lives in the vicinity of the obtained operation route. The user 4 who does this is extracted from the member information of the user 4.

(6) In the vehicle operation management system 1, when the management site 2 determines that the existence of a related user (probable user) who can share a car is recognized, the management 3 finally determines that the flight has not been operated. It is up to you to decide whether or not to release the fixed operation information. It is necessary to increase the number of boarding reservation users and satisfy profitability by disclosing undetermined operation information of the relevant flight to related users only, while users 4 who use temporary flights have special circumstances rather than profitability. This is because it may be necessary to give priority to, and the profitability may be canceled by the extra charge. Therefore, the management site 2 distributes the inquiry information to the management terminal 8 of the manager 3 in order to inquire whether or not the unconfirmed operation information of the operation flight is limited to the related user (prospective user). . As shown in FIG. 15, when the list display list 40 of operating flights is displayed on the management terminal 8, the inquiry information is displayed in a limited public selection display (publication determining unit) in the corresponding operating flight display 41. It is displayed as 42. The limited public selection display 42 allows the administrator 3 to select whether the unconfirmed operation information is disclosed to the related users, the temporary flight operation requester, and the driver in charge, or is maintained in an undisclosed state. When the administrator 3 does not operate the limited public selection display (immediately after the display), the undisclosed operation information remains undisclosed, and the limited public selection display 42 is selected and slides to the right in FIG. When the operation is performed, the limited disclosure instruction information is transmitted to the management site 2, and the undetermined operation information is made open to the related users, the temporary flight operation requester, and the driver in charge.

(7) In the vehicle operation management system 1, the administrator 3 basically selects the limited public selection display 42 on the management terminal 8 except when the operation requesting user has special circumstances. The instruction information of limited disclosure is transmitted to the management site 2 by sliding rightward in the middle. This is to allow the management site 2 to limitly disclose the unconfirmed operation information (provide the unconfirmed information by the unconfirmed information providing unit 2Bn described later) to the related users, the temporary flight operation requester, and the driver in charge.

(8) In the vehicle operation management system 1, when the administrator 3 determines that the operation requesting user has special circumstances, the administrator 3 does not perform the selection operation on the limited public selection display 42 displayed on the management terminal 8. , Keep undisclosed. This is because we have taken into consideration cases where we do not want others to know such as illness treatment and cases where the problem of profitability is solved by a surcharge.

(9) The contents of (7) and (8) above will be described with a specific example. As described above, FIG. 15 is a list display list 40 of operating flights displayed on the management terminal 8. In the list display list 40 of operating flights, the operating flight displays 41a and 41b indicate event flights, and The flight display 41c indicates demand flights. Further, in the list display list 40 of operating flights, a boarding frame is shown with a simplified graphic 43 resembling a human figure to the left of each limited public selection display 42. It has been reserved for boarding, and those without hatching have not been reserved for boarding. In the operating flight display 41a, since the number of boarding reservation users has become two who satisfy the profitability after the limited publication of the undetermined operation information based on the selection operation of the limited public selection display 42 by the administrator 3, the limited public selection display 42 Indicates that the display has changed to normal publication. In the operating flight display 41b, since the number of passengers booked for boarding is one that does not satisfy the profitability, the administrator 3 performs the selection operation of the limited public selection display 42, and the unconfirmed operating information is limited public. It shows the state. In the operating flight display 41c, in consideration of the special circumstances of the requesting user of the demand flight, the administrator 3 does not perform the selection operation on the limited public selection display 42, so that the unconfirmed operating information is not displayed. It indicates that it is open to the public.

  Further, the list display list 40 of the operating flights displayed on the management terminal 8 also displays the scheduled fixed-route operating flights displays 41d and 41e. Regarding this fixed-time fixed route operation flight display, it is automatically judged whether or not the operation satisfies the profitability, and if it does not meet the profitability, it shows an undisclosed state that the operation implementation is undecided ( In this case, the user 4 can make a tentative reservation), and if the profitability is satisfied, it indicates the open state (opening), which means that the operation implementation has been decided. When the operation is shifted to the actual operation, the "in operation" display is shown as shown in the fixed-time fixed route service flight display 41e, and when the operation is completed, as shown in the fixed-time fixed route service flight display 41d. , "End" is displayed.

(10) In the vehicle operation management system 1, when the undetermined information providing unit 2Bn of the management site 2 receives the limited disclosure instruction information, the disclosure adjustment unit 2Bk makes the undetermined operation information of the temporary flight undisclosed. To provide related users (probable users), operation requesters of temporary flights, and drivers in charge with undetermined operation information of operating flights including proposal information for prompting boarding reservations. Encourage related users to make boarding reservations, and prevent temporary flight operation requesting users and drivers in charge from getting into an unstable state where the current status of the temporary flight is completely unknown, and boarding based on an understanding of the current status. This is to urge other users who have not made a reservation to encourage boarding reservations. In this case, the unconfirmed operation information of the operation flight including the suggestion information for prompting the boarding reservation is displayed in the undetermined operation screen 44 in the user terminal 9 and the driver terminal 10 of the related user 4 and the operation requesting user as shown in FIG. 16, for example. The unconfirmed operation screen 44 displays the operation schedule contents (operation date and time, destination, etc.) 45 of the operated flight, the boarding reservation status display 46, and the suggestion display 47 prompting the boarding reservation to show the cause of the unconfirmed operation. The description, etc. shown are shown, and further, in consideration of the convenience of the related user 4 who has seen the unconfirmed operation screen 44, a “to boarding reservation” selection display for shifting to the boarding reservation screen (boarding reservation application form) (Selection switch) 48 is displayed. Further, in this case, as the “providing” of the unconfirmed operation information, the related user, the temporary flight operation request user, and the driver in charge access the management site 2 to browse the unconfirmed operation information, and the management site 2 is the related user. It is possible to take at least one of the modes (including mail delivery) in which undetermined operation information is actively distributed to the temporary flight operation requester and the driver in charge.

  As a result, when the number of boarding reservation users satisfies the profitability, the operation implementation decision is made and the operation information including the operation implementation is disclosed as usual. On the other hand, when the number of boarding reservation users does not reach the profitability, it is decided to stop the operation, the responsible driver is released, and the boarding reservation user 4 is notified of the operation stop. (See the flow of the dashed arrow in FIG. 14).

  The outline of the control of the vehicle operation management system 1 will be specifically described with reference to the flowchart shown in FIG. In FIG. 17, Q indicates a step.

  When the user 4 requests the operation of an extra flight such as an event flight or a demand flight, the management site 2 stores the operation request information about the requested flight in the storage unit 2A (Q1, Q2). The operation request information of the operation request user 4 also includes boarding reservation information, and the boarding reservation information includes the current number of boarding reservation users, the address of the boarding reservation user, the boarding place, the boarding place, and the like. In Q2, when the management site 2 stores the temporary flight operation request information in the storage unit 2A, in Q3, the management site 2 extracts boarding reservation information for the temporary flight and operates the temporary flight. It is determined whether there is profitability (profitability condition). Basically, whether or not this profitability is satisfied will be judged using the distance traveled by the flight, the number of passengers booked on board, the fare, the operating cost, etc. The viewpoint may be taken into consideration.

  If the determination in Q3 is YES, it means that the operation requesting user is composed of a plurality of users, and in that case, in Q4, it is decided to disclose the operation information including the operation of the temporary flight, and the operation information is disclosed. To be done. As a result, the operation of the extra flight is confirmed, the boarding reservation user 4 is confirmed to board the extra flight, and the driver in charge is confirmed to drive the extra flight. Further, by disclosing the operation information, a new boarding reservation for the non-boarding reservation user can be urged within the boarding frame, and when a boarding reservation for the temporary flight is newly made, profitability is improved.

  When the determination in Q3 is NO, in Q5, it is basically decided to keep the operation information including the operation of the temporary flight undisclosed. As a result, the operation information of this temporary flight becomes undisclosed unconfirmed information, and the user 4 cannot see the unconfirmed operation information.

  When the operation information is determined not to be disclosed as described above, the management site 2 creates an operation route in cooperation with the route calculation service site 7 as a part of detecting the related user 4 in Q6. In creating the operation route, the management site 2 provides the route calculation service site 7 with the operation request information of the temporary flights (e.g., boarding place, getting off place (destination)).

  When the operation route is obtained in Q6, the management site 2 extracts the target users 4 residing around the operation route in Q7. This is because the user 4 who has a relatively high possibility of synergizing with the temporary flight is selected. In extracting the target user 4, member registration information (address, etc.) is used.

  In the next Q8, it is determined whether or not the target user exists, and when the Q8 is YES, in Q9, it is determined whether or not there is a change in the information regarding the target user of the previously processed Q7. . This is because it is desired to perform the processing of the next Q10 under the newly added target user 4.

  In Q10, regarding the operation information of the temporary flight, the inquiry information as to whether or not the limited disclosure is performed is distributed to the management terminal 8 of the manager 3 for the limited target users (see Q7 to Q9) described above. To do. As for the distribution of the inquiry information as to whether or not to perform the limited publication, as shown in FIG. 15, when the list display list 40 of the operated flights is displayed on the management terminal 8, the limited disclosure selection display (selection switch) 42. Is reflected as being displayed, and the limited disclosure instruction information or the non-disclosure instruction information is transmitted to the management site 2 by the selection operation of the administrator 3.

  When the inquiry information of Q10 is delivered, in Q11, the management site 2 determines whether or not the limited disclosure instruction information has been received as an indication of the intention of the manager 3. This is because the administrator 3 wants to reflect or use the local circumstances and the like that the administrator 3 is well aware of regarding whether or not the limited disclosure is performed. Therefore, when this Q11 is YES, in Q12, the unconfirmed information providing unit 2Bn provides the unconfirmed operation information to the limited users (related users, operation requesting users) and the driver in charge (limited). Release). As a result, the limited users (related users, operation request users) and the driver in charge receive the limited disclosure of the unconfirmed operation information of the temporary flight (the provision of the unconfirmed operation information by the unconfirmed information providing unit 2Bn), You can browse it. As a result, the target user 4 of Q7 learns that an operating flight runs near his / her home, and this works as an incentive to board the extra flight together with the consciousness that supports the operating system with each other. You will be prompted to make a reservation to board. At this time, when the limited release is performed, the current boarding reservation user (number of boarding reservation users) is displayed as the unconfirmed operation information of the temporary flight, and the operation execution is unconfirmed with the current number of reservation users (profitability). It is considered that the display in the condition (not satisfying the condition), the display 47 (see FIG. 15) for urging the passenger to make a reservation for reservation, enhances the incentive.

  In addition, among the limited number of users, the operation requesting user and the driver in charge will know from the limited release information that the operation execution will be disclosed due to the shortage of the number of reservation requesting users. While it is possible to eliminate the feeling of instability in the state where the user does not understand the information at all, it also serves as an opportunity to encourage other users who have not yet applied for a reservation to apply for a reservation in order to implement the temporary flight operation.

  In the next Q13, it is judged whether or not there is a boarding reservation from the related user. When Q13 is YES, the processing is returned to Q2, and under the situation where new additional boarding reservation information is added, the processing of Q2 to Q13. Is repeated. If NO in Q13, the process proceeds to Q14, in which it is determined whether or not the boarding reservation end time for the service flight has been reached. When this Q14 is NO, the process returns to Q2 and Q2 is reached until the reservation end time is reached. The processing of Q14 is repeated.

  When Q14 is YES, the management site 2 decides to stop the operation of the operation flight without disclosing the operation information of the temporary flight, and notifies the boarding reservation user and the driver in charge of the operation stop (Q15, Q16). In this case, it is not necessary to publish the suspension of operation because the unconfirmed operation information of this temporary flight has not been disclosed, and even if the operation is stopped, it will have a negative impact on the activity evaluation of the relevant operation system. It is possible to reduce the amount given to the user 4.

  When 11 is NO, the undetermined operation information is kept undisclosed. By the administrator's selection, it is possible to reflect the special circumstances (existence of circumstances that should not be disclosed to the public, when a surcharge is paid and profitability is satisfied, etc.) to the limited disclosure.

  When Q8 and Q9 are NO, the process goes directly to Q13.

  18 to 20 show the second embodiment. In the second embodiment, the same components as those in the first embodiment are designated by the same reference numerals and the description thereof will be omitted.

  In the second embodiment, as shown in FIG. 19, when the operation of the temporary flight does not satisfy the profitability and the operation information is undisclosed (undetermined), the related users related to the operation of the temporary flight are displayed. In order to find out, the management site 2 delivers the related user selection target information (member information (user information)) to the management terminal 8, and the manager 3 uses the characteristic from the related user selection target information. Then, the related user is selected and sent back to the management site 2.

  Therefore, as shown in FIG. 18, the operation control unit 2B in the management site 2 replaces the related user detection unit 2B1 and the inquiry information creation and distribution unit 2Bm in the first embodiment with a related user extraction information distribution unit 2Bq. It is supposed to function, and when the profitability determination unit 2Bj determines that the operation of the temporary flight does not satisfy the profitability, the related user extraction information distribution unit 2Bq transmits the related user selection target information and the related user transmission. Display information, and deliver. As the related user selection target information, user information (name, address, etc.) recorded as member registration information is used, which is distributed to the management terminal 8 and is shown in FIG. Thus, the related user selection target screen 50 including the list of the user information (name, address) display 51 is displayed. The related user transmission display information is displayed on the management terminal 8 as a related user transmission display 54, and the related user transmission display 54 includes a “selection” display 52 and a “transmission” display 53. The "selection" display 52 is arranged to the right of each user information display 51 on the related user selection target screen 50, and selects whether the user information display 51 is selected (selected as a related user) or not. In FIG. 20, for example, “selection” is shown as being surrounded by a solid line in a selected state, and “selection” is shown as being surrounded by a broken line and not being selected. It is shown as something. The “transmission” display 53 is for transmitting (transmitting) the user information selected by the “selection” display 52 to the management site 2 as related user information by the selection operation. In order to be clearly distinguishable from the “select” display 52, it is displayed with a large area at the bottom of the related user selection target screen 50.

  With such a configuration, when the operation of the temporary flight does not satisfy the profitability and the operation information is undisclosed (undetermined), as shown in FIG. 19, the related user selection target information and the related user transmission display information are displayed. Will be distributed from the management site 2 to the management terminal 8, and upon receipt of the distribution, the manager 3 uses the related user transmission display 54 (“selection” display 52 and “transmission” display 53) When the user information is transmitted, the unconfirmed information providing unit 2Bn in the management site 2 displays the unconfirmed operation screen (see FIG. 16) of the operating flight including the suggestion information 47 for prompting the boarding, as shown in FIG. Provide to related users etc. (Limited release of undetermined operation information). For this reason, even in this case, the temporary flight operation request user (boarding reservation user) and the driver in charge are prevented from spending an unstable time until it is decided whether the operation of the flight is to be carried out or stopped, and the temporary operation is prevented. It is possible to increase the possibility of operating a flight.

  INDUSTRIAL APPLICABILITY The present invention suppresses an unstable time until a flight service requester or a driver in charge decides whether to perform or cancel the operation of an operation flight, and enhances the possibility of implementing an operation of an operation flight.

1 Car operation management system 2 Management site (operation management device)
2A management site storage unit 2B management site operation control unit 2Bj profitability determination unit (operation control unit)
2Bk public adjustment unit (arithmetic control unit)
2 Bl related user detection unit (arithmetic control unit)
2Bla operation route creation unit (arithmetic control unit)
2Blb user extraction unit (arithmetic control unit)
2Bm inquiry information creation and distribution unit (arithmetic control unit)
2Bq Related user extraction information distribution unit (arithmetic control unit)
3 Administrator 4 User 5 Driver 6 Operating vehicle (operating flight)
8 Management terminal 42 Limited public selection display (limited public decision unit)
44 Unconfirmed operation screen (unconfirmed operation information)
47 Proposal Information Prompting for Boarding Reservations in Unconfirmed Operation Screen 51 User Information Display (Related User Selection Target)
52 "Selection" display (related user transmission display)
53 "Send" display (related user transmission display)
54 Related user transmission display

Claims (7)

In a vehicle operation management system in which an administrator receives an operation request for an operation flight from a user and assigns a driver in charge for the operation flight and manages the operation thereafter,
An operation management device that manages the operation of the service flight, and a management terminal that is communicable between the operation management device and that is operated by the administrator are provided,
The management terminal transmits, to the operation management device, limited access determination information that transmits, to the operation management device, limited access instruction information for instructing only limited users to access information regarding undetermined operation information of the operated flight based on an operation by the administrator. Is equipped with
The operation management device,
When receiving the operation request information of the service flight, a storage unit that stores the information as management information,
A profitability determination unit that determines whether or not the operation of the service flight satisfies the profitability based on the operation request information stored in the storage unit,
When the profitability determination unit determines that the operation of the operated flight satisfies the profitability, it discloses that the operation of the operated flight is confirmed and that the boarding reservation within the boarding slot is accepted, and the operation is performed. When it is determined that the operation of the flight does not meet the profitability, a publication adjustment unit that determines the operation information of the operated flight as unpublished and undetermined,
When the profitability determination unit determines that the operation of the service flight does not meet the profitability, a related user detection unit that detects a related user from the operation request information,
When the related user detection unit detects the related user, and when the limited public instruction information is received from the limited public determination unit, the disclosure adjustment unit sets the operation information of the service flight as undisclosed. An unconfirmed information providing unit that provides unconfirmed operation information of an operation flight including limited proposal information for prompting passengers to the related user, the operation request user of the operation flight, and the driver in charge.
Is equipped with,
A vehicle operation management system characterized in that In claim 1,
In the operation management device, when the related user detection unit detects the related user, inquiry information is created to inquire of the related user whether to publish unconfirmed information about the operated flight. An inquiry information creation / delivery unit for delivering the inquiry information to the management terminal,
In the management terminal, the inquiry information distributed by the inquiry information creating / delivering unit is displayed as a limited-public selection display as the limited-disclosure determining unit for selectively disclosing the unconfirmed information of the operated flights. Has been adjusted to
A vehicle operation management system characterized in that In claim 1 or 2,
The related user detection unit is configured to create an operation route creation unit that creates an operation route based on boarding reservation information of the operation flight, and a user who lives around the operation route created by the operation route creation unit to operate the operation flight. A user extraction unit that extracts from the user information stored in the storage unit as a user associated with the request information,
A vehicle operation management system characterized in that In a vehicle operation management system in which an administrator receives an operation request for an operation flight from a user and assigns a driver in charge for the operation flight and manages the operation thereafter,
An operation management device that manages the operation of the service flight, and a management terminal that is communicable between the operation management device and that is operated by the administrator are provided,
The operation management device,
When receiving the operation request information of the service flight, a storage unit that stores the information as management information,
A profitability determination unit that determines whether or not the operation of the service flight satisfies the profitability based on the operation request information stored in the storage unit,
When the profitability determination unit determines that the operation of the operated flight satisfies the profitability, it discloses that the operation of the operated flight is confirmed and that the boarding reservation within the boarding slot is accepted, and the operation is performed. When it is determined that the operation of the flight does not meet the profitability, a publication adjustment unit that determines the operation information of the operated flight as unpublished and undetermined,
When the profitability determination unit determines that the operation of the service flight does not satisfy the profitability, related user selection target information for selecting a related user related to the operation request information, and the management terminal, A related user extraction information distribution unit that distributes related user transmission display information for selecting related user information from the related user selection target information and displaying the related user transmission display for transmitting the related user information to the operation management device. ,
When the administrator receives the related user information selected by the related user transmission display from the related user selection target information distributed by the related user extraction information distribution unit, the publication adjustment unit does not publish the operation information of the service flight. And an unconfirmed information providing unit that provides unconfirmed operation information of an operating flight including suggestion information for prompting passengers to the related user, the user requesting the operation of the operating flight, and the driver in charge,
Is equipped with,
A vehicle operation management system characterized in that In any one of Claims 1-4,
The unconfirmed information providing unit provides the unconfirmed information of the operating flight on the condition that the related user, the user requesting the operation of the operating flight and the driver in charge access the operation management device. At least one mode of browsing the undetermined operation information of the operated flight and actively distributing the undetermined operation information of the operated flight to the related user, the user who requested the operation of the operated flight, and the driver in charge Has been adjusted to
A vehicle operation management system characterized in that In any one of Claims 1-5,
The unconfirmed operation information of the operated flight provided by the unconfirmed information providing section is associated with the boarding reservation application form,
The storage unit is set to sequentially store and update the boarding reservation information added through the boarding reservation application form as additional information of the operation request information,
The profitability determination unit is set to determine whether or not the operation of the service flight satisfies the profitability based on the operation request information stored in the storage unit with the storage update of the storage unit. Is
A vehicle operation management system characterized in that In the operation management device for the vehicle operation management system, which receives the operation request of the operation flight from the user, the administrator allocates the driver in charge for the operation flight and manages the operation thereafter,
When receiving the operation request information of the service flight, a storage unit that stores the information as management information,
A profitability determination unit that determines whether or not the operation of the service flight satisfies the profitability based on the operation request information stored in the storage unit,
When the profitability determination unit determines that the operation of the operated flight satisfies the profitability, it discloses that the operation of the operated flight is confirmed and that the boarding reservation within the boarding slot is accepted, and the operation is performed. When it is determined that the operation of the flight does not meet the profitability, a publication adjustment unit that determines the operation information of the operated flight as unpublished and undetermined,
When the profitability determination unit determines that the operation of the service flight does not meet the profitability, a related user detection unit that detects a related user from the operation request information,
When the related user detection unit detects the related user, and when the limited disclosure instruction information is received from the management terminal of the manager, the publication adjustment unit sets the operation information of the service flight as undisclosed. And an unconfirmed information providing unit that provides the unconfirmed information of the operating flight including the suggestion information for prompting the passenger to the related user, the user who requested the operation of the operating flight, and the driver in charge. Is
An operation management device used in a vehicle operation management system characterized by the above.

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