JP2020067855A - Safety confirmation system - Google Patents

Abstract

To use a network of a financial system for processing to transmit a message for safety confirmation to a distant family or the like.SOLUTION: In a system, mode selection means 50 for an A monitoring center 20 and a B monitoring center 22 switches an operation screen displayed on an A automated teller machine 32 used for deposit transaction in a disaster area to a safety confirmation mode. Safety notification reception means 52 receives input of data to identify a user of a safety notification, a transmission message and a data to identify a receiver of the message from the operation screen in the safety confirmation mode. Safety notification display means 54 displays the massage on a B automated teller machine 34 as a transmission destination.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a safety confirmation system using an ATM (Automatic Transaction Device) of a financial institution.

  At the time of a large-scale disaster, a message or the like using a mobile carrier or a telephone line is used (Patent Document 1). However, in the case of mobile radio wave outage, power outage, or congestion of telephone lines, there are cases where it is not always possible to confirm safety when necessary.

Patent 5679401

The known conventional techniques have the following problems to be solved.
Networks for controlling automatic transaction equipment of financial institutions are extremely reliable. Moreover, it is possible to communicate over a wide area, which is suitable for contacting relatives in the distant area. However, considering security etc., we would like to minimize the parts that modify the existing system. At the same time, it is desirable to be as easy to use as possible. The present invention aims to solve the above problems.

  The following configurations are means for solving the above problems.

<Structure 1>
It is installed in an automatic transaction device used for deposit and savings transactions of financial institutions,
Mode selection means for switching the operation screen to the safety confirmation mode,
In the safety confirmation mode, a safety notification acceptance unit that accepts input of data for identifying the user of the safety notification, a transmission message, and data for identifying the recipient of the message, and stores the same in a storage device on the operation screen.
A safety confirmation system comprising: a safety notification display means for reading and displaying a corresponding transmission message from a storage device when data for identifying a recipient is input through an operation screen.

<Structure 2>
Installed in a server that remotely controls an automatic transaction device used for deposit and savings transactions of financial institutions,
Mode selection means for switching the operation screen of the automatic transaction device to the safety confirmation mode,
In the safety confirmation mode, a safety notification acceptance unit that accepts input of data for identifying the user of the safety notification, a transmission message, and data for identifying the recipient of the message, and stores the same in a storage device on the operation screen.
When the data for identifying the destination user is input on the operation screen of the destination automatic transaction device, a safety notification display means for reading and displaying the corresponding transmission message from the storage device is provided. Safety confirmation system.

<Structure 3>
3. The safety confirmation system according to the configuration 1 or 2, wherein the safety notification receiving means receives the email address of the recipient and sends a transmission message to the corresponding address.

<Structure 4>
The safety confirmation system according to configuration 1 or 2, wherein the safety notification receiving means reads the account number from the bank card and automatically generates data for identifying the user.

<Structure 5>
3. The safety confirmation system according to configuration 1 or 2, wherein the safety notification receiving means receives the safety notification by operating a terminal device of an operator of the monitoring center requested by the user.

<Structure 6>
The safety confirmation system according to configuration 1 or 2, wherein the safety notification receiving means reads the message created by the terminal device of the user and includes the message in the transmitted message.

<Structure 7>
The safety notification receiving means or the safety notification display means displays an operation screen in the safety confirmation mode on the display unit of the mobile terminal device of the user or the receiver by communicating with the mobile terminal device of the user. The safety confirmation system according to configuration 1 or 2.

<Structure 8>
The safety notification reception means and the safety notification display means make a call by a telephone of the ATM when the user operates any ATM and the receiver operates any other ATM, or 3. The safety confirmation system according to Structure 1 or 2, wherein communication control for making a videophone call is performed by an ATM telephone, a camera, and a display unit.

<Structure 9>
In the storage device of the server described above, a destination registration database for preregistering destination data that specifies the destination to which the user wants to be notified of the safety in the event of a disaster before the disaster occurs. The safety confirmation system according to configuration 1 or 2, characterized in that

<Structure 10>
10. The safety confirmation system according to configuration 9, wherein the message to be transmitted can be registered in advance in the destination registration database together with the destination data.

<Structure 11>
A computer program that causes a computer of an automatic transaction device or a server that remotely controls the automatic transaction device to function as the means according to any one of configurations 1 to 10.

<Structure 12>
A computer-readable recording medium in which the computer program according to structure 11 is recorded.

<Effect of configuration 1>
The network used for data communication of the automatic transaction device of a financial institution is capable of wide area communication and is extremely reliable. In addition, financial institutions will maintain the functions of local ATMs in order to withdraw cash from victims in the event of a disaster. If this ATM can be used to confirm the safety of the victims, it is possible to reliably contact distant families.
<Effect of configuration 2>
If an application module for message reception and transmission control is installed on the server side that can remotely control the automated teller machine, it is possible to control the safety confirmation message transmission of all managed automated teller machines.
<Effect of configuration 3>
The destination user can receive the message on the smartphone via the ATM network. It is possible to receive the message without the recipient operating the ATM.
<Effect of configuration 4>
When the user inputs a message to the ATM, if the bank card is inserted into the ATM, the user name and the like can be automatically input. A safety confirmation message can be sent at the same time as the deposit and withdrawal process.
<Effect of configuration 5>
A user who has difficulty in inputting a message can call the ATM monitoring center to receive assistance for message sending work.
<Effect of configuration 6>
A user can prepare a message with a terminal device such as a smartphone in advance, read the message into an ATM, and use the ATM network to perform a safety confirmation operation.
<Effect of configuration 7>
It is possible to send and receive a safety confirmation message by operating a mobile terminal device of a user or a receiver by connecting to an ATM through proximity communication.
<Effect of configuration 8>
You can also check your safety by voice or videophone.
<Effect of configuration 9>
If the destination is registered in advance in the storage device of the server, the victim can omit the operation for designating the destination. A server or the like that monitors an automatic transaction device can store and utilize data separated from the financial system.
<Effect of configuration 10>
If it is a standard message, it is possible to register in advance and notify the safety by a simple operation.

It is a network configuration explanatory view of the system of the present invention. It is explanatory drawing of an example of a transmission / reception message. It is explanatory drawing (1) of message transmission operation. It is explanatory drawing (2) of transmission operation of a message. It is explanatory drawing (3) of transmission operation of a message. It is a process explanatory view (1) of the side which receives a message. It is a process explanatory view (2) of the side which receives a message. It is a process explanatory view (3) of the side which receives a message. FIG. 10 is an explanatory diagram of a message email transmission process according to the second embodiment. FIG. 13 is an explanatory diagram of an example of a transmission destination registration screen according to the third embodiment.

  Many ATMs (automated transaction devices) of financial institutions have high reliability due to duplicated lines and can secure electric power by private power generation equipment. Moreover, it is installed in many places around the railway station with high convenience and high population density.

  In the present invention, by utilizing the location environment of such an automatic transaction device, the automatic transaction device is used as a communication means for confirming the safety of a victim and a non-affected person (family, acquaintance, etc.) in a large-scale disaster.

  In addition, cash may be robbed from the automated transaction equipment in the disaster area, but if the automated transaction equipment is released in the disaster area to confirm the safety, the number of users will increase, and the crime prevention effect can be expected.

  Many existing automated teller machines are connected to a surveillance center through a network and are constantly monitored to support their users and prevent crime. This monitoring center also monitors the automatic transaction devices of multiple financial institutions collectively. Furthermore, the surveillance center can exchange information with other surveillance centers through the network.

  The present invention effectively uses the function of this monitoring center, and enables simple transmission and reception of a safety confirmation message. Hereinafter, the embodiment of the present invention will be described in detail for each example.

FIG. 1 is an explanatory diagram of a network configuration of the system of the present invention.
In the present invention, the safety confirmation management server 12 is provided to relay and control the transfer of the safety confirmation message. The safety confirmation management server 12 is connected to the A monitoring center 20 and the B monitoring center 22 via a network.

  Further, the safety confirmation management server 12 is also connected to the other bank management server 14 and the mobile network management server 16 via the network 18. The safety confirmation management server 12 receives a request to transmit a safety confirmation message from the automatic transaction device, and uses the other bank management server 14 and the mobile network management server 16 through the network 18 to perform communication using various media in a wide area. to enable.

  The A monitoring center 20 and the B monitoring center 22 are provided to independently manage the automatic transaction device groups of different financial institutions. These are managed by the A operator 26 and the B operator 28, and can support the user's deposit and withdrawal operation and the like by remotely operating the automatic transaction device.

That is, the A monitoring center 20 manages the A automatic transaction device 32 via the network 18. The B monitoring center 22 manages a B automatic transaction device 34 of a financial institution via the network 18.

  Further, the B monitoring center 22 also collectively manages the automatic transaction devices of other financial institutions via the network 18. Each monitoring center manages a large number of automatic transaction devices and can be operated remotely as needed, but only one or several devices are shown in this drawing. In the following embodiments, message transmission between the A automatic transaction device 32 and the B automatic transaction device 34 will be described as an example.

  According to the system of the present invention, the user can send the safety confirmation message using any of these automatic transaction devices, for example, the A automatic transaction device 32. This message can be displayed through the network, for example, by using the automatic transaction device of the financial institution designated by the user, for example, the B automatic transaction device 34.

  Therefore, by using this system, the user in the disaster area can reliably deliver the safety confirmation message to family members and friends living in remote areas. In the following description, an example of transmitting a message from the A automatic transaction device 32 to the B automatic transaction device 34 will be described. It is also possible to transmit to the mobile terminal device 17 managed by the network management server 16.

  In order to realize the function of this system, for example, the mode selection unit 50, the safety notification reception unit 52, the safety notification display unit 54, and the transmission are transmitted to the safety confirmation management server 12, the A monitoring center 20, or the B monitoring center 22. Means 56 are provided. These are computer program modules newly added in order to cause the automatic transaction device to execute message transmission / reception processing.

  Incorporating these modules into all automated teller machines is cumbersome. Therefore, the automatic transaction device may be remotely controlled by being installed in the A monitoring center 20 or the B monitoring center 22 that manages the automatic transaction device. Alternatively, when the safety confirmation management server 12 requests a message transmission through the A monitoring center 20 or the B monitoring center 22 and the like, remotely controls the corresponding automatic transaction device to perform message transmission / reception processing. Good.

  The mode selection means 50 has a function of remotely operating the automatic transaction device and switching the operation screen to the safety confirmation mode. In a disaster area such as when a disaster occurs, for example, the A operator 26 of the A monitoring center 20 remotely changes the operation screen of the automatic transaction device. The safety confirmation management server 12 may automatically change the operation screen of the automatic transaction device. As a result, in the automatic transaction device in the disaster area, the user can always use the automatic transaction device to perform the process of transmitting the safety confirmation message.

  In the safety confirmation mode, the safety notification acceptance unit 52 accepts input of data for identifying the user of the safety notification, a transmission message, and data for identifying the destination of the message on the operation screen. For example, the A monitoring center 20 It has a function to store in the storage device. The stored data is transmitted to the destination by the message transmitting means 56. The transmitted data is transmitted to, for example, the B monitoring center 22 that manages the B automatic transaction device 34, and is stored in the storage device.

  The safety notification display means 54 in the B monitoring center 22 remotely controls the B automatic transaction device 34, and when the data for identifying the transmission partner is input by the operation of the operation screen, the corresponding data from the storage device ( It has a function to read and display the sent message). It should be noted that the safety confirmation server 12 may execute all the processes of the A monitoring center 20 and the B monitoring center 22 described above.

An example of the transmission / reception message will be described with reference to FIG.
In the figure, it is assumed that the A automatic transaction device 32 managed by the A monitoring center 20 is installed in the disaster area. The user in the disaster area uses the A automatic transaction device 32 to display the operation screen 36 and performs a message transmission operation for confirming the safety.

  A message input screen 38, a kana keyboard 42, a correction button 40, and a designation button 44 are displayed on the operation screen 36. The user uses the Kana keyboard 42 to create a message.

  In the case of an automatic transaction device of an existing financial institution, there are many keyboards used for remittance processing, etc. that can only input katakana. Therefore, this figure shows an example of inputting the entire message in katakana.

  In the following example as well, the functions of the deposit / withdrawal / withdrawal system of the existing financial institution are used as much as possible so that the safety confirmation message can be transmitted / received without a major change. However, it goes without saying that if the system allows kanji input, then messages containing kanji can be input.

  The correction button 40 is for correcting the input message, for example, character by character. When the input of the message is completed, the designation button 44 is pressed to end the message transmission operation. It should be noted that a method of designating a transmission partner will be described with reference to the drawings starting from FIG.

  In the example of FIG. 2, the user of the transmission destination can receive the message by using the B automatic transaction device 34 managed by the B monitoring center 22. Specifically, the message is as shown in the message display screen 46 in the figure. The sender is the sender of the message. The procedure for transmitting and receiving such a message will be described more specifically with reference to the drawings starting from FIG.

3 to 5 are explanatory views of a message transmission operation.
The message transmission procedure of the system of the present invention will be described. Normally, when a user stands in front of the A automatic transaction device 32 (Fig. 2), a transaction selection screen as shown in Fig. 3 (a) is automatically displayed.

  Here, it is assumed that a disaster occurs in the area where the automatic transaction device A is installed. At this time, the A operator 26 of the A monitoring center 20 shown in FIG. 1 switches the A automated teller machine 32 to a mode for accepting a safety confirmation message by remote control.

  As a result, the initial screen as shown in FIG. 3B is displayed on the operation screen of the automatic teller machine A. When the safety confirmation selection button 58 on this screen is pressed, the safety confirmation message can be transmitted. The user can transmit a message for confirming the safety together with the deposit / withdrawal process of deposit / saving, or instead of the deposit / withdrawal process.

  In the next screen shown in FIG. 3C, it is possible to select one of message transmission, use of videophone, and use of internet call. When a trouble occurs during the operation of the automatic teller machine 32 in the ordinary deposit and withdrawal process of deposits and savings, the user can talk to the A operator 26 using the telephone provided.

  Almost all existing automated teller machines have these phones installed. If this is used, the telephones of the A automatic transaction device 32 and the B automatic transaction device 34 are connected via the A monitoring center 20 and the B monitoring center 22 to use the A automatic transaction device 32 and the B automatic transaction device 34. It becomes possible for people to talk with each other.

  In FIG. 3C, this is expressed as an internet call. It becomes a videophone by simultaneously transferring the images taken by the user with the camera. Here, first, the case where the message transmission / reception selection button 60 is pressed will be described.

  When the user of the A automatic transaction device 32 presses the message transmission / reception selection button 60, a message asking you to insert a card is displayed as shown in FIG. When the user inserts a bank card (not shown) into the automatic teller machine A, a screen prompting the user to input a personal identification number is displayed as shown in the figure.

  As the screen shown in FIG. 3D, the screen used for the existing authentication process can be used as it is. In some cases, users do not have a bank card. At this time, the account number may be specified automatically or by requesting the input of a name or telephone number for personal identification, or by an operator of the server.

  Next, as shown in FIG. 4 (a), a guide for instructing the user to wait for a while is displayed. This screen is displayed during the preparation process for message transmission.

  Next, the screen of FIG. 4B is displayed, and the financial institution of the transmission destination is selected. As this screen, the screen used for remittance processing can be used as it is. When any financial institution is selected, the screen shown in FIG. 4 (c) is displayed.

  On this screen, it is possible to input the name of the transmission partner, that is, the user of the transmission destination using katakana. Since there is a possibility that the transmission partner cannot be specified only by the financial institution name and the depositor name, input of a telephone number is requested on the screen of the next FIG. 4 (d).

  4B to 4D show an example of an operation for inputting information for identifying the transmission partner. For example, if the account number of the transmission partner is known, it is possible to specify the transmission partner more reliably by entering this.

  Further, in this embodiment, a message can be input from the A automatic transaction device 32 and the message can be read out using the B automatic transaction device 34. However, for example, as shown in the drawing of FIG. 1, if the message can be transmitted to the mobile terminal 17 of the transmission partner, it is not necessary to use the B automatic transaction device 34.

  For example, when the telephone number of the mobile phone of the other party is input using the screen of FIG. 4D, the message can be transferred to the mobile phone by SMS.

  Further, if the mail address can be entered on the screen of FIG. 4D, the message can be sent to the mobile terminal or the computer by mail.

  That is, the operations from FIG. 4B to FIG. 4D are for identifying the message transmission partner and selecting the message transmission method, and various modifications are possible. This will be described below with reference to FIG.

  FIG. 5A is a message input screen. As described above, the message input screen 38, the kana keyboard 42, the correction button 40, and the designation button 44 are displayed here. The kana keyboard 42 is operated to input a message on the message input screen 38, and the designation button 44 is pressed to confirm the content of the message.

  In Fig. 5 (b), a message saying "please wait for a while" is displayed. FIG. 5C is an operation screen for returning the bank card to the user after the transaction is completed. The user receives the card and usage details and the process ends. It should be noted that it is preferable that, for example, the transmitted message is printed as it is on this usage statement. These screens can also use existing transaction screens as they are.

6 to 8 are explanatory diagrams of the process on the side of receiving a message.
FIG. 6A is a screen automatically displayed when the user stands in front of the B automatic transaction device 34. Here, as shown in FIG. 6B, the user is prompted to insert a bank card. Then, as shown in FIG. 6 (c), the user is prompted to enter the personal identification number. In FIG. 6D, a time waiting display for ending the authentication processing is displayed.

The processes up to this point are the same as the normal deposit and savings transaction authentication process.
Here, the safety notification display means 54 of the B automatic transaction device 34 reads the received electronic message for remittance processing and detects that a message is transmitted to the user. The safety confirmation message is stored in the storage device of the B monitoring center 22 together with the account information of the corresponding user of this bank.

  By remote control of the B monitoring center 22, as shown in FIG. 7A, a guidance display saying "There is a message for you" is displayed to the user. When the user presses the confirmation button 62, the screen shown in FIG. 7B is displayed.

  On this screen, the name of the bank that received the message, the name of the store where the automatic teller machine 32 is installed, and the like are displayed. In addition, the name of the victim who entered the message is also displayed. And the message that was kept is displayed below it.

  If the user only needs to read this message, he or she may press the confirmation button 66. This completes the message reception process. On the other hand, if a reply to this message is desired, the reply button 64 is pressed. Then, the screen shown in FIG. 7C is displayed.

  The screen of FIG. 7 (c) is exactly the same as the screen used when the disaster victim sent a message. Using this, the user can reply to the victim. Then, when the designation button 44 is pressed on the screen of FIG. 7C, this message is returned to the sender.

  After that, the screen of FIG. 7D is displayed. Then, the screen of FIG. 8A is continuously displayed. This is the screen that is displayed after inquiring the balance of ordinary deposits and savings. If you want to continue depositing and withdrawing transactions, press any button. When the end button 68 is pressed to end the processing, the screen shown in FIG. 8B is displayed. That is, the card inserted in the B automatic transaction device 34 is returned to the user, the screen of FIG. 8C is displayed, and the process is ended.

(send e-mail)
FIG. 9 is an explanatory diagram of a process of sending a message by mail.
A message transmission method using the wide area network shown in FIG. 1 will be described. This embodiment is a process in the case where the mobile terminal device cannot send an email in the disaster area, or the disaster victim does not have a mobile terminal device and the receiving side can receive the email in the mobile terminal device or the personal computer. At this time, the automatic transaction device accepts the input of the transmission message, and the message transfer control means 70 of the safety confirmation management server 12 transmits the message to the mobile terminal 17 through the network 18.

  In the first embodiment, the example in which the A monitoring center 20 and the B monitoring center 22 are provided with the mode selecting means 50, the safety notification receiving means 52 and the like has been described. However, when these are provided in the safety confirmation management server 12, the safety is confirmed. The confirmation management server 12 can automatically remotely operate the automatic transaction device through a large number of monitoring centers such as the A monitoring center 20 and the B monitoring center 22.

  As shown in FIG. 9, by the operation as described in FIGS. 4C and 4D, the mail address of the user of the transmission destination is accepted together with the transmission message and stored in the storage device of the safety confirmation management server 12. . That is, the safety confirmation management server 12 monitors, in the safety confirmation mode, the user's operation of accepting the input of the transmission message through the deposit and savings transaction screen.

  The safety confirmation management server 12 acquires the data from the automatic transaction device when the transmission message and the mail address of the transmission destination are input. Then, a comment indicating that the transmission message has been accepted may be displayed on the operation screen of the automatic transaction device, and the transaction operation may be returned to the initial state.

  On the other hand, for example, when the safety confirmation button is pressed on the transaction selection screen, the safety confirmation processing application on the safety confirmation management server 12 side may be activated in the cloud. This would be possible if the automated teller machine could be controlled remotely. In the present invention, the safety confirmation management server 12 remotely controls the automatic transaction device even when the application stored in the safety confirmation management server 12 is executed by the automatic transaction device.

  The safety confirmation processing application displays an input acceptance screen of a transmission message and a destination mail address, and when there is an input, thereafter, the operation screen of the automatic transaction device is returned to the initial state. The safety confirmation processing application can be operated separately from the electronic message creation processing for financial transactions, and a normal message containing Chinese characters can be input.

(Proximity communication)
It is also possible to input a transmission message from the mobile terminal device of the disaster victim to the automatic transaction device by near field communication such as Bluetooth (registered trademark), Wi-Fi, or two-dimensional bar code. Also in this case, the transmission message and the destination mail address can be accepted by the application that can control the operation on the safety confirmation management server 12 or the A monitoring center 20 side.

  This allows you to enter messages containing mixed kanji that cannot be entered in the financial system. Further, the message input operation screen may be displayed on the terminal device of the user by near field communication.

(Voice communication)
Conventionally, a telephone attached to the automatic transaction device can directly talk with the operator of the monitoring server. As described above, if a voice channel is secured between the A monitoring center 20 and the B monitoring center 22, it is possible to directly talk using the communication devices of the A automatic transaction device 32 and the B automatic transaction device 34. In the video telephone, the video channel may be secured between the A monitoring center 20 and the B monitoring center 22 in exactly the same manner.

  In addition, the operator of the monitoring center can assist the user who has difficulty in inputting a message. The automatic transaction device may be remotely operated, but if the safety notification acceptance means 52 is provided on the monitoring center side, the operator can directly perform data input operation.

(Bulletin board)
It is advisable to provide a bulletin board on the safety confirmation management server 12, the A monitoring center 20, etc. for registering the comments of the victims, for example, data such as "I am evacuating to Taro". Other victims and acquaintances in remote areas can search the bulletin board by searching for the financial institution name, victim name, or account code. The access method in that case is as described in FIG. 7.

FIG. 10 is an explanatory diagram of an example of a destination registration screen according to the third embodiment.
In this embodiment, it is possible to register in advance the information of the destination to which the safety is to be notified when a disaster occurs before the disaster occurs. The information transmission destination data 84 is stored in a storage device such as the safety confirmation management server 12 or the A monitoring center 20 as a transmission destination registration database 80 in association with the user data 82 such as the user's deposit account data. You should keep it.

  In the illustrated embodiment, when the user operates the transmission destination registration screen 71 to request the registration of the transmission destination, the automatic transaction device 32 sends the user data 82 and the transmission destination data 84 to the safety confirmation management server 12. Will be sent. The safety confirmation management server 12 takes over the control of the A automatic transaction apparatus 32 from the A monitoring center 20 when the A automatic transaction apparatus 32 enters the safety confirmation message transmission mode.

  The user may register a plurality of destination data 84 in the destination registration database 80. At this time, the button 76 labeled "Additional destination registration" is pressed. When all the destinations have been registered, the button 78 displayed as "Registration completed" is pressed. Thereby, for example, both a close family member and a workplace can be registered.

  That is, as the destination data 84, as shown in the figure, the destination address, the financial institution name (bank name), and the deposit account number are input. Further, a mail address, a telephone number, etc. can be input as required.

  In this way, the victim does not need to specify the destination when operating the automated teller machine to report the safety. It is not necessary to input a message as long as it is only the preset text 72 that is automatically set in advance as shown in the figure. The additional sentence 74 can be freely input in advance in the blank space in the figure. Since SMS is used in the illustrated example, the number of characters is limited. Normal email can be sent without restrictions.

  In this way, the transmission method can be selected for each destination. It is preferable to select a method such as voice message by telephone, e-mail, etc. In this way, if the transmission message and the transmission method are selected for each transmission destination, it is only necessary to select the transmission destination when the safety notification is desired.

  If there is only one destination, the destination can be automatically displayed on the operation screen to confirm the operation, and the user can simply press the send button. When there are a plurality of parties, it is preferable to be able to select a destination.

  The operation screen for transmitting the message may be the same as that already described with reference to FIG. In particular, a server that monitors the automatic transaction device and a management server that is connected to these servers via a network can store unique data separate from the financial system. Therefore, a system with good operability and a high degree of freedom can be constructed.

  It is not always easy to enter the telephone number of the person to be notified of the safety in the midst of the disaster. Sometimes you can't immediately remember your mobile phone number. In addition, when there are many users of the automated teller machine, it is desirable to shorten the operation time for each user as much as possible.

  Further, when there are a plurality of destinations, each destination may be a telephone call, an email, or a different contact method, which also causes a long operation time. The buttons 76 shown in FIG. 10 can be operated to input different destinations, and finally the button 78 can be operated to register all the input destinations. The system for registering the destination in advance can further enhance the convenience of the present invention.

12 Safety confirmation management server 14 Other bank management server 16 Mobile network management server 17 Mobile terminal device 18 Network 20 A monitoring center 22 B monitoring center 26 A operator 28 B operator 32 A automatic transaction device 34 B automatic transaction device 36 Operation screen 38 Message Input screen 40 Correction button 42 Kana keyboard 44 Designation button 46 Message display screen 50 Mode selection means 52 Safety notification reception means 54 Safety notification display means 56 Transmission means 58 Safety confirmation selection button 60 Message transmission / reception selection button 62 Confirmation button 64 Reply button 66 confirmation Button 68 End button 70 Message transfer control means 71 Destination registration screen 72 Fixed sentence 74 Additional sentence 76 Another destination registration button 78 Registration complete button 80 Destination registration database 82 User data 84 Destination data

Claims (12)

It is installed in an automatic transaction device used for deposit and savings transactions of financial institutions,
Mode selection means for switching the operation screen to the safety confirmation mode,
In the safety confirmation mode, a safety notification acceptance unit that accepts input of data for identifying the user of the safety notification, a transmission message, and data for identifying the recipient of the message, and stores the same in a storage device on the operation screen.
A safety confirmation system comprising: a safety notification display means for reading and displaying a corresponding transmission message from a storage device when data for identifying a recipient is input through an operation screen. Installed in a server that remotely controls an automatic transaction device used for deposit and savings transactions of financial institutions,
Mode selection means for switching the operation screen of the automatic transaction device to the safety confirmation mode,
In the safety confirmation mode, a safety notification acceptance unit that accepts input of data for identifying the user of the safety notification, a transmission message, and data for identifying the recipient of the message, and stores the same in a storage device on the operation screen.
When the data for identifying the destination user is input on the operation screen of the destination automatic transaction device, a safety notification display means for reading and displaying the corresponding transmission message from the storage device is provided. Safety confirmation system.   The safety confirmation system according to claim 1 or 2, wherein the safety notification receiving means receives the mail address of the recipient and sends a transmission message to the corresponding address.   The safety confirmation system according to claim 1 or 2, wherein the safety notification receiving means reads the account number from the bank card and automatically generates data for identifying the user.   3. The safety confirmation system according to claim 1, wherein the safety notification receiving means receives the safety notification by operating the terminal device of the operator of the monitoring center requested by the user.   The safety confirmation system according to claim 1 or 2, wherein the safety notification receiving means reads a message created by a terminal device of a user and includes the message in a transmission message.   The safety notification receiving means or the safety notification display means displays an operation screen in the safety confirmation mode on the display unit of the mobile terminal device of the user or the receiver by communicating with the mobile terminal device of the user. The safety confirmation system according to claim 1 or 2.   The safety notification reception means and the safety notification display means make a call by a telephone of the ATM when the user operates any ATM and the receiver operates any other ATM, or The safety confirmation system according to claim 1 or 2, wherein communication control for making a videophone call is performed by an ATM telephone, a camera, and a display unit.   In the storage device of the server described above, a destination registration database for preregistering destination data that specifies the destination to which the user wants to be notified of the safety in the event of a disaster before the disaster occurs. The safety confirmation system according to claim 1 or 2, wherein:   10. The safety confirmation system according to claim 9, wherein a message to be transmitted can be registered in advance in the destination registration database together with the destination data.   A computer program causing a computer of an automatic transaction device or a server that remotely controls the automatic transaction device to function as the means according to any one of claims 1 to 10.   A computer-readable recording medium in which the computer program according to claim 11 is recorded.

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