JP2020021306A - Individual commodity management system, individual commodity management device, and program thereof - Google Patents

Abstract

To allow for providing services based on individual commodities without the need for complicated work on the commodity to be provided with services.SOLUTION: An individual commodity management device includes search means, acquisition means, and control means. The search means searches a storage part that stores information related to a service to a purchaser who purchases a commodity in association with an individual commodity code for identifying each commodity. The acquisition means acquires the individual commodity code of the commodity registered by a registration device that registers the commodity to be purchased. The control means, when information on the service is stored in the storage part as a result of the search by the search means in association with the individual commodity code acquired by the acquisition means, controls so as to output the information on the service to the registration device.SELECTED DRAWING: Figure 1

Description

  An embodiment of the present invention relates to an individual product management system, an individual product management device of the system, and a program of the individual product management device.

  2. Description of the Related Art There is a registration device that registers a bar code, a two-dimensional data code, or another code symbol attached to a product purchased by a customer with a reader, thereby registering sales data of the product. This type of registration device is called an electronic cash register, a POS (Point Of Sales) terminal, or the like. In this type of registration device, it has already been performed to automatically discount the price of the product or issue a coupon based on the code symbol data read by the reader.

  Recently, a technology has been developed in which an IC (Integrated Circuits) tag is attached to each product and the data of the IC tag is read by a reader, and the products are managed on an individual product basis based on the data. I have.

  However, at present, services such as discounts or coupon tickets are provided in units of SKU (Stock Keeping Unit), which is the minimum unit of inventory management. For this reason, even if a product is managed as the same SKU, that is, a product having a common product number or product code, for example, a discount is applied to a product whose elapsed days from the manufacturing date is equal to or more than a predetermined number of days. In such a case, conventionally, the clerk has been forced to perform a complicated operation such as putting a discount seal on each of the products to be discounted one by one.

JP 2008-192052 A

  The problem to be solved by the embodiment of the present invention is that an individual item management system that can provide a service on an individual item basis without complicating work for a product to be provided with a service, and It is an object of the present invention to provide an individual product management device of this system and a program for the individual product management device.

  In one embodiment, the individual item management device includes a search unit, an acquisition unit, and a control unit. The search unit searches a storage unit that stores information related to a service to a purchaser who purchases the product in association with an individual product code for identifying each product. The acquisition means acquires an individual product code of a product registered by a registration device that registers a product to be purchased. The control unit, when the information on the service is stored in the storage unit as a result of the search by the search unit in association with the individual product code acquired by the acquisition unit, outputs the information on the service to the registration device. To control.

FIG. 1 is a schematic diagram showing the entire configuration of an individual item management system according to one embodiment. FIG. 3 is a schematic diagram showing a data structure of a manufactured product record stored in a manufactured product database in the embodiment. FIG. 3 is a schematic diagram showing a data structure of an individual product record stored in an individual product database in the embodiment. FIG. 4 is a schematic diagram showing a data structure of a lot record stored in a lot database in the embodiment. In the embodiment, a schematic diagram showing a data structure of a sales item record stored in a sales item database. FIG. 2 is a schematic diagram showing a data structure of a service record stored in a service database in the embodiment. FIG. 3 is a schematic diagram illustrating a data structure of a result record stored in a result database in the embodiment. FIG. 2 is a block diagram showing a main circuit configuration of a maker server in the embodiment. FIG. 2 is a block diagram showing a circuit configuration of a main part of the management server in the embodiment. FIG. 2 is a block diagram showing a main part circuit configuration of the POS terminal in the embodiment. FIG. 3 is a schematic diagram showing a configuration of data stored in a memory of an IC tag provided to a product in the embodiment. 5 is a flowchart showing a main part procedure of information processing executed by a processor of the POS terminal in the embodiment. 5 is a flowchart showing a main part procedure of information processing executed by a processor of the management server in the embodiment. 4 is a flowchart showing a main part procedure of information processing executed by a processor of a maker server in the embodiment.

  Hereinafter, an embodiment of an individual product management system and an individual product management device that can provide a service on an individual product basis without complicating work for a product to be provided with a service will be described with reference to the drawings. Will be explained.

  First, an overall configuration of an individual product management system 1 according to an embodiment will be described with reference to the schematic diagram of FIG. In addition, this embodiment is a case where the product is a food with a consumption expiration date. In this embodiment, the type of service is discounted or discounted.

  The individual product management system 1 includes a plurality of maker systems 10 configured for each maker that manufactures products, a plurality of store systems 20 configured for each store that sells products, a service management system 30, a network 40, including.

  The plurality of maker systems 10 each include a maker server 11, the plurality of store systems 20 each include a store server 21, and the service management system 30 includes a management server 31. The network 40 connects the maker server 11 of each maker, the store server 21 of each store, and the management server 31 so that bidirectional communication is possible. The network 40 is a wide area network. The network 40 may be a public network such as the Internet, or a dedicated network such as a WAN (Wide Area Network).

  The maker server 11 includes a manufactured product database 12, an individual product database 13, and a lot database 14. The maker server 11 may include a manufactured product database 12, an individual product database 13, and a lot database 14 in a built-in storage device, or a manufactured product database 12, an individual product database 13, and a lot database 14 in an external storage device. May be provided.

  The manufactured product database 12 is an area for storing data on products manufactured by the manufacturer, that is, a so-called manufactured product storage unit. FIG. 2 shows a data record per product stored in the manufactured product database 12. Hereinafter, this data record is referred to as a manufactured product record 12R. The manufactured product record 12R includes at least the product code and the expiration date. The product code is a unique code assigned to a group of products in units of SKU. The expiration date is the number of days from the production date set by the manufacturer to the expiration date for the product specified by the corresponding product code. The manufactured product database 12 of each maker system 10 stores manufactured product records 12R for all products manufactured by the maker.

  The individual product database 13 is an area for storing data on individual products of products manufactured by the manufacturer, that is, a so-called individual product storage unit. FIG. 3 shows a data record per product stored in the product database 13. Hereinafter, this data record is referred to as an individual product record 13R. The individual product record 13R includes at least an individual product code, a product code, and a lot code. The individual product code is a unique code assigned to each individual product. The lot code is a code for identifying a lot when the individual product specified by the corresponding individual product code is manufactured. The lot code is also called a lot number or the like. The individual product database 13 of each manufacturer system 10 stores individual product records 13R for individual products manufactured by the manufacturer.

  The lot database 14 is an area for storing data relating to a unit for manufacturing products having the same product code at one time, that is, a so-called lot, that is, a so-called lot storage unit. FIG. 4 shows a data record per lot stored in the lot database 14. Hereinafter, this data record is referred to as a lot record 14R. The lot record 14R includes at least a lot code, a product code, and a date and time of manufacture. The production date and time is the date and time when the product specified by the corresponding product code is manufactured in units of the lot specified by the corresponding lot code. The date and time of manufacture may be only the date. A lot record 14R is stored in the lot database 14 of each maker system 10 each time a product is manufactured in lots by the maker.

Returning to FIG.
The store server 21 is connected to a plurality of POS terminals 23 via a LAN (Local Area Network) 22 and centrally manages a registration process, a settlement process, and the like of a purchased product executed by each POS terminal 23. The store server 21 includes a sales product database 24. The store server 21 may include the sales product database 24 in a built-in storage device, or may include the sales product database 24 in an external storage device.

  The sales product database 24 is an area for storing data on products sold at the store, that is, a so-called sales product storage unit. FIG. 5 shows a data record for each product stored in the sales product database 24. Hereinafter, this data record is referred to as sales merchandise record 24R. The sales product record 24R includes at least a product code, a product name, a price, and a maker code. The product name and price are the name set for the product specified by the corresponding product code and the selling price per product. The maker code is a unique code assigned to each maker to identify the maker that manufactured the product specified by the corresponding product code. The maker server 11 stores a maker code set for the maker system 10 to which the maker server 11 belongs in a storage unit. The sales product database 24 of each store system 20 stores sales product records 24R for all products sold at the store.

Returning to FIG.
The management server 31 includes a service database 32 and a performance database 33. The management server 31 may include the service database 32 and the result database 33 in a built-in storage device, or may include the service database 32 and the result database 33 in an external storage device.

  The service database 32 is an area for storing data relating to discount services in units of individual products manufactured by the manufacturer, that is, a so-called service storage unit. FIG. 6 shows a data record for one product stored in the service database 32. Hereinafter, this data record is referred to as a service record 32R. The service record 32R includes at least a maker code, a product code, a service condition, and service information. The service condition represents a service establishment condition set by the maker specified by the corresponding maker code for the product specified by the corresponding product code in units of individual products. For example, in the case where a service of discounting the price of an individual product that has passed a certain period from the production date among the products managed by the same product code is implemented, the service condition is the number of days representing the certain period. For example, in the case of implementing a service of discounting the price of an individual item whose remaining days until the expiration date is equal to or less than a predetermined number of days, the service condition is the predetermined number of days. The service information is information of a service provided when a corresponding service condition is satisfied. For example, in the case of a service for discounting a price, the service information is a discount amount or a discount rate.

  In a case where a service such as discount or discount is performed in units of individual products in at least one manufacturer, a service record 32R including service conditions and service information is stored in the service database 32. Thereafter, when canceling the service, the corresponding service record 32R is deleted from the service database 32.

  The performance database 33 is an area for storing data indicating a result of the service executed under the service conditions set in the service database 32 at the store, that is, a performance storage unit. FIG. 7 shows data records per result stored in the result database 33. Hereinafter, this data record is referred to as a performance record 33R. The performance record 33R includes at least a maker code, a store code, performance information, and an execution date. The store code is a unique code set for each store in order to identify the store where the store system 20 has been constructed. The store server 21 stores a store code set for the store system 20 to which the store server 21 belongs in a storage unit. The performance information is information that is produced by a maker specified by a corresponding maker code and indicates a result of a service executed in a store specified by a corresponding store code. For example, in the case of a service for discounting the price of a product, the performance information is a discount amount. The execution date is the date when the service was executed.

Next, main hardware configurations of the maker server 11, the management server 31, and the POS terminal 23 will be described with reference to block diagrams of FIGS.
FIG. 8 shows a main circuit configuration of the maker server 11. As shown in FIG. 8, the maker server 11 includes a processor 111, a main memory 112, an auxiliary storage device 113, a clock 114, a communication interface 115, a device interface 116, and a system transmission line 117. The system transmission line 117 includes an address bus, a data bus, a control signal line, and the like. The system transmission line 117 connects the processor 111 and other units directly or via a signal input / output circuit, and transmits data signals exchanged between them. The computer of the maker server 11 is configured by connecting the processor 111, the main memory 112, and the auxiliary storage device 113 via the system transmission line 117.

  The processor 111 corresponds to a central part of the computer. The processor 111 controls each unit according to an operating system or an application program so as to realize various functions as the maker server 11. The processor 111 is, for example, a CPU (Central Processing Unit).

  The main memory 112 corresponds to a main storage part of the computer. The main memory 112 includes a nonvolatile memory area and a volatile memory area. The main memory 112 stores an operating system or an application program in a nonvolatile memory area. The main memory 112 may store data necessary for the processor 111 to execute processing for controlling each unit in a nonvolatile or volatile memory area. The main memory 112 uses a volatile memory area as a work area in which data is appropriately rewritten by the processor 111. The nonvolatile memory area is, for example, a ROM (Read Only Memory). The volatile memory area is, for example, a RAM (Random Access Memory).

  The auxiliary storage device 113 corresponds to an auxiliary storage part of the computer. For example, the auxiliary storage device 113 may be an electric erasable programmable read-only memory (EEPROM), a hard disk drive (HDD), or a solid state drive (SSD). The auxiliary storage device 113 stores data used when the processor 111 performs various processes, data created by the process of the processor 111, and the like. The auxiliary storage device 113 may store the application program described above. The auxiliary storage device 113 may store at least one of the manufactured product database 12, the individual product database 13, and the lot database 14.

  The clock 114 measures the time. The processor 111 processes the time measured by the clock 114 as the current time.

  The communication interface 115 is connected to the network 40. The communication interface 115 performs data communication with another server, for example, the store server 21 or the management server 31 via the network 40 according to a preset communication protocol.

  The device interface 116 detachably connects the electronic device 5 such as a personal computer or a tablet terminal. When the electronic device 5 is connected, the device interface 116 performs data communication with the electronic device 5 according to a communication protocol. The connection between the device interface 116 and the electronic device 5 may be wired or wireless.

  FIG. 9 shows a main circuit configuration of the management server 31. As shown in FIG. 9, the management server 31 includes a processor 311, a main memory 312, an auxiliary storage device 313, a clock 314, a communication interface 315, and a system transmission line 316. The system transmission line 316 includes an address bus, a data bus, a control signal line, and the like. The system transmission line 316 connects the processor 311 and other units directly or via a signal input / output circuit, and transmits data signals exchanged between them. The computer of the management server 31 is configured by connecting the processor 311, the main memory 312, and the auxiliary storage device 313 via the system transmission line 316.

  The processor 311 corresponds to a central part of the computer. The processor 311 controls each unit to realize various functions as the management server 31 according to an operating system or an application program. The processor 311 is, for example, a CPU.

  The main memory 312 corresponds to a main storage part of the computer. The main memory 312 includes a nonvolatile memory area and a volatile memory area. The main memory 312 stores an operating system or an application program in a nonvolatile memory area. The main memory 312 may store data necessary for the processor 311 to execute processing for controlling each unit in a nonvolatile or volatile memory area. The main memory 312 uses a volatile memory area as a work area in which data is appropriately rewritten by the processor 311. The nonvolatile memory area is, for example, a ROM. The volatile memory area is, for example, a RAM.

  The auxiliary storage device 313 corresponds to an auxiliary storage part of the computer. For example, an auxiliary storage device 313 may be an EEPROM, an HDD, or an SSD. The auxiliary storage device 313 stores data used when the processor 311 performs various processing, data created by the processing in the processor 311, and the like. The auxiliary storage device 313 may store the application program described above. The auxiliary storage device 313 may store at least one of the service database 32 and the result database 33 described above.

  The clock 314 measures the time. The processor 311 processes the time measured by the clock 314 as the current time.

  The communication interface 315 is connected to the network 40. The communication interface 315 performs data communication with another server, for example, the maker server 11 or the store server 21 via the network 40 according to a preset communication protocol.

  FIG. 10 shows a main circuit configuration of the POS terminal 23. As shown in FIG. 10, the POS terminal 23 includes a processor 231, a main memory 232, an auxiliary storage device 233, a clock 234, a communication interface 235, an automatic changer 236, a keyboard 237, a display 238, a scanner 239, a printer 240, a tag reader 241 and A system transmission line 242 is provided. The system transmission line 242 includes an address bus, a data bus, a control signal line, and the like. The system transmission line 242 connects the processor 231 and other units directly or via a signal input / output circuit, and transmits data signals exchanged between them. The computer of the POS terminal 23 is configured by connecting the processor 231, the main memory 232, and the auxiliary storage device 233 via the system transmission line 242.

  The processor 231 corresponds to a central part of the computer. The processor 231 controls each unit to realize various functions as the POS terminal 23 according to an operating system or an application program. The processor 231 is, for example, a CPU.

  The main memory 232 corresponds to a main storage part of the computer. The main memory 232 includes a nonvolatile memory area and a volatile memory area. The main memory 232 stores an operating system or an application program in a nonvolatile memory area. The main memory 232 may store data necessary for the processor 231 to execute a process for controlling each unit in a nonvolatile or volatile memory area. The main memory 232 uses a volatile memory area as a work area in which data is appropriately rewritten by the processor 231. The nonvolatile memory area is, for example, a ROM. The volatile memory area is, for example, a RAM.

  The auxiliary storage device 233 corresponds to an auxiliary storage part of the computer. For example, an auxiliary storage device 233 may be an EEPROM, an HDD, or an SSD. The auxiliary storage device 233 stores data used by the processor 231 to perform various processing, data created by the processing in the processor 231, and the like. The auxiliary storage device 233 may store the application program described above.

  The clock 234 keeps time. The processor 231 processes the time measured by the clock 234 as the current time.

  The communication interface 235 is connected to the LAN 22. The communication interface 235 performs data communication with the store server 21 and the like connected via the LAN 22 according to a preset communication protocol.

  The automatic change machine 236 includes a coin unit and a bill unit. The coin unit sorts coins inserted into the coin insertion slot one by one to identify a denomination, and stores the denomination in a safe according to denomination. The coin unit takes out a coin of the corresponding denomination from the safe based on, for example, change data, and pays it out to a coin payout exit. The bill unit sorts the bills inserted into the bill insertion slot one by one to identify the denomination, and stores the denomination in a safe according to the denomination. The bill unit takes out a bill of a corresponding denomination from a safe based on, for example, change data, and pays out the bill to a bill payout exit. The POS terminal 23 may connect a drawer for storing cash or the like to the system transmission path 242 instead of the automatic change machine 236. Alternatively, the POS terminal 23 may connect the drawer to the system transmission line 242 together with the automatic change machine 236.

  The keyboard 237 is a dedicated input device provided with various function keys such as a multiplication key, a subtotal key, and a closing key, in addition to a numeral key for numeral values such as points and amounts. Any function of the POS terminal 23 may be assigned to any key of the general-purpose keyboard. The closing key is a key for the operator to declare the registration closing of the transaction related to the sale of the product. For example, the current key, the credit key, and the like correspond to the closing key.

  The display 238 is a display device for displaying a product name, a sales amount, a total amount, a change amount, and the like. There are two types of displays 238, one for shop assistants operating the POS terminal 23 and one for shoppers. Note that a touch panel that also serves as an input device and a display device may be applied instead of the keyboard 237 and the display 238.

  The scanner 239 reads a code symbol. The code symbol is, for example, a barcode. The code symbol may be, for example, a two-dimensional data code. The scanner may be a type that reads a code symbol by scanning with a laser beam, or may be a type that reads a code symbol from an image captured by an imaging device.

  The printer 240 prints receipt data representing the details of the transaction on receipt paper. The receipt paper on which the receipt data is printed is discharged from a receipt issuing port, cut by a cutter, and issued as a paper receipt. The data printed on the receipt paper by the printer 240 is not limited to the receipt data. The printer 240 can also print, for example, coupon data on receipt paper.

  The tag reader 241 has an antenna, and performs short-range wireless communication between the antenna and the IC tag to read data stored in a memory of the IC tag in a non-contact manner. When a plurality of IC tags are present near the antenna at the same time, the tag reader 241 can collectively collect data of the IC tags. The IC tag is also called a wireless tag, an RF tag, an electronic tag, an RFID, or the like.

  Products sold at stores are provided with an IC tag for each product. As shown in FIG. 11, a tag ID, an individual product code, a product code, and a maker code are stored in the memory of the IC tag assigned to the product. The tag ID is a unique code set for each IC tag. The individual product code, the product code, and the maker code are information on the product to which the IC tag is attached.

  The IC tag is provided by the manufacturer before the product is shipped. The maker is provided with a device for writing an individual product code, a product code, and a maker code on an IC tag in which a unique tag ID is stored in advance, and affixing the IC tag one by one to a product. The individual product code is a unique code generated based on a tag ID read from an IC tag, for example. The product code and the manufacturer code are codes determined by the product to which the IC tag is attached.

  The manufacturer assigns an IC tag having a common product code and a different manufacturer code to each of a plurality of products of the same SKU manufactured in lots. Based on the information at this time, in the manufacturer system 10, an individual product record 13R is registered in the individual product database 13 and a lot record 14R is registered in the lot database 14. The registration of the individual product record 13R and the lot record 14R is performed via the maker server 11 by an electronic device such as a personal computer or a tablet terminal connected to the device interface 116 of the maker server 11.

  Note that the step of applying an IC tag to a product is not limited to the above-described step. A configuration in which an individual product code relating to the product, an IC tag in which a product code and a maker code are stored is given to each product manufactured in lot units, and the individual product database 13 and the lot database 14 are updated. Should be fine.

  Next, main operations of the individual product management system 1 will be described with reference to flowcharts in FIGS. FIG. 12 shows a main procedure of information processing executed by the processor 231 of the POS terminal 23 according to a predetermined program. FIG. 13 shows a main procedure of information processing executed by the processor 311 of the management server 31 according to a predetermined program. FIG. 14 shows a main procedure of information processing executed by the processor 111 of the maker server 11 according to a predetermined program. The contents of the processing illustrated and described below are merely examples. The processing procedure and processing contents are not particularly limited as long as a similar result can be obtained.

  The processor 231 of the POS terminal 23 waits for reading of the tag ID as Act1 in FIG. When the tag ID of the IC tag assigned to one product purchased by the customer who is the purchaser is read by the tag reader 241, the processor 231 determines YES in Act1, and proceeds to Act2. The processor 231 acquires the tag data stored in the IC tag memory together with the tag ID as Act2. The tag data includes an individual product code, a product code, and a maker code.

  The processor 231 detects a product code from the tag data as Act3. Then, the processor 231 requests the store server 21 to search the sales product database 24 with the product code as Act4. In response to this request, the store server 21 searches the sales product database 24 and reads out the sales product record 24R including the product code, so that the processor 231 performs the Act 5 from the sales product database 24 via the communication interface 235. The read sales merchandise record 24R is acquired.

  Further, the processor 231 detects the individual product code and the maker code from the tag data as Act6. Then, the processor 231 controls the communication interface 235 so as to transmit the first inquiry command to the management server 31 as Act7. With this control, the first inquiry command is transmitted from the communication interface 235. The first inquiry command includes the individual product code and the manufacturer code read from the IC tag. The first inquiry command also includes a terminal code. The terminal code is a unique code set for each POS terminal 23 to identify the POS terminal 23. The terminal code is stored in the main memory 232. The first inquiry command is transmitted to the store server 21 via the LAN 22, and further transmitted to the management server 31 via the network 40. At this time, the store server 21 adds a store code to the first inquiry command.

  The processor 311 of the management server 31 waits for the first inquiry command as Act 21 in FIG. Upon receiving the first inquiry command via the communication interface 315, the processor 311 obtains a maker code from the first inquiry command as Act22. Then, the processor 311 controls the communication interface 315 so as to transmit the second inquiry command to the maker server 11 of the maker identified by the maker code as Act 23. With this control, a second inquiry command is transmitted from the communication interface 315. The second inquiry command includes the individual product code, the maker code, the store code, and the terminal code that have included the first inquiry command. The second inquiry command is transmitted to each maker server 11 via the network 40.

  The processor 111 of each maker server 11 waits for the second inquiry command as Act 41 in FIG. Upon receiving the second inquiry command via the communication interface 115, the processor 111 sets the maker code included in the second inquiry command as Act 42 with the maker code set in the main memory 112 of the maker server 11 in advance. Check whether they match. Here, if the maker codes do not match, the processor 111 determines NO in Act 42 and ends the process. At this time, the processor 111 discards the second inquiry command.

  The processor 111 determines YES in Act42 when the maker codes match, and proceeds to Act43. The processor 111 acquires the individual product code from the second inquiry command as Act43. Then, the processor 111 searches the individual article database 13 with the individual article code as Act 44. An individual product record 13R including the individual product code is stored in the individual product database 13 of the manufacturer in which the manufacturer code is set. The processor 231 reads out the individual item record 13R including the individual item code from the individual item database 13 as Act45.

  The processor 111 detects the product code from the individual product record 13R as Act 46. Then, the processor 111 searches the manufactured product database 12 as Act 47. The manufactured product database 12 of the manufacturer stores a manufactured product record 12R including the product code. The processor 111 reads out the manufactured product record 12R including the product code from the manufactured product database 12 as Act48. The processor 111 detects the number of expiration days from the manufactured product record 12R as Act49.

  Further, the processor 111 detects the lot code from the individual product record 13R as Act50. Then, the processor 111 searches the lot database 14 as Act51. The lot record 14R including the lot code is stored in the lot database 14 of the maker. The processor 111 reads out the lot record 14R including the lot code from the lot database 14 as Act 52. The processor 111 detects the manufacturing date and time from the lot record 14R as Act 53.

  When the expiration date and the manufacturing date are thus detected, the processor 111 controls the communication interface 115 to transmit the first response command to the management server 31. With this control, the first response command is transmitted from the communication interface 115. The first response command includes data of the product code detected in the process of Act 46, the expiration date detected in the process of Act 49, and the manufacturing date and time detected in the process of Act 53. The first response command also includes the individual product code, the maker code, the store code, and the terminal code included in the second inquiry command. The first response command is transmitted to the management server 31 via the network 40.

  As described above, the processing of the processor 111 when the second inquiry command having the same maker code is received ends. Note that the processing of Act 46 to Act 49 and the processing of Act 50 to Act 53 may be interchanged.

Returning to the description of FIG.
In Act 23, the processor 311 of the management server 31 that has controlled the transmission of the second inquiry command waits for the first response command as Act 24. When receiving the first response command via the communication interface 115, the processor 311 determines YES in Act 24, and proceeds to Act 25. The processor 311 detects the maker code and the product code from Act 1 as the first response command. Then, the processor 311 searches the service database 32 with the maker code and the product code as Act 26.

  When the maker identified by the maker code performs a discount service in units of individual products of the product identified by the product code, the service database 32 includes a service record including the maker code and the product code. 32R is stored. When the maker does not carry out the discount service in the unit of the individual product, the service database 32 does not store the service record 32R including the maker code and the product code.

  The processor 311 checks whether or not the service record 32R in which the maker code matches the product code is stored in the service database 32 as Act 27. If the corresponding service record 32R is not stored in the service database 32, the processor 311 determines NO in Act27 and proceeds to Act30. The processing of Act 30 will be described later.

  If the service record 32R corresponding to the service database 32 is stored in Act 27, the processor 311 determines YES, and proceeds to Act. The processor 311 reads the service record 32R from the service database 32 as Act 28, and acquires the service condition. Then, the processor 311 checks whether or not the service condition is satisfied as Act 29.

  For example, when the service condition is the number of days of the service of “reduction of the price of a product for which a certain period has elapsed from the date of manufacture”, the processor 311 starts the clock 314 from the date of manufacture included in the first response command. Calculate the number of days elapsed until the date and time counted by Then, the processor 311 confirms whether or not the elapsed days is larger than the number of days set in the service condition, and determines that the service condition is satisfied when the elapsed time is larger than the number of days set in the service condition.

  For example, when the service condition is “the remaining days of the service in which the number of days remaining until the expiration date is less than or equal to a predetermined number of days”, the processor 311 first includes the first response command in the first response command. The expiration date is calculated from the manufacturing date and the expiration date. Next, the processor 311 calculates the number of days remaining from the date and time counted by the clock 114 to the expiration date. Then, the processor 311 confirms whether or not this remaining number of days is smaller than the remaining number of days set in the service condition, and determines that the service condition is satisfied if it is smaller.

  If it is determined in Act 29 that the service condition is not satisfied, the processor 311 determines NO, and proceeds to Act 30. As described above, the processor 311 proceeds to Act 30 even when the corresponding service record 32R is not stored in the service database 32 in Act 27.

  The processor 311 controls the communication interface 315 to transmit a response command without service to the POS terminal 23 that is the transmission source of the first inquiry command as Act 30. With this control, the communication interface 315 transmits a response command indicating no service. The response command without service includes the terminal code and the store code included in the first response command. The response command without service is received by the store server 21 via the network 40. In the store server 21 that has received the response command, it is checked whether or not the store code included in the response command matches the store code stored in the storage unit. If they do not match, the response command is discarded. On the other hand, if the store codes match, a response command is transmitted from the store server 21 to the POS terminal 23 via the LAN 22.

  On the other hand, if it is determined in Act 29 that the service condition is satisfied, the processor 311 determines YES and proceeds to Act 31. The processor 311 acquires service information from the service record 32R as Act31. Then, the processor 311 controls the communication interface 315 so as to transmit a response command with service to the POS terminal 23 that is the transmission source of the first inquiry command as Act 31. With this control, the communication interface 315 transmits a response command indicating that there is a service. The response command with the service includes the service information acquired in the process of Act 30. The response command with service also includes the maker code, store code, and terminal code included in the first response command. The response command with the service is received by the store server 21 via the network 40. In the store server 21 that has received the response command, it is checked whether or not the store code included in the response command matches the store code stored in the storage unit. If they do not match, the response command is discarded. On the other hand, if the store codes match, a response command is transmitted from the store server 21 to the POS terminal 23 via the LAN 22.

Returning to the description of FIG.
In Act 7, the processor 231 that has controlled the transmission of the first inquiry command waits for a response command in Act 8. Then, when a response command including the terminal code set in the POS terminal 23 is received from the management server 31 via the communication interface 235, the processor 231 determines YES in Act8 and proceeds to Act9. The processor 231 confirms whether the response command is a response command with service or a response command without service as Act9.

  If the response command indicating no service is received in Act 9, the processor 231 determines NO, and proceeds to Act 13. The processor 231 performs a product registration process as Act13. That is, the processor 231 generates merchandise sales data based on the merchandise code, the merchandise name, the price, and the like of the sales merchandise record acquired in the process of Act5, and performs registration processing in the transaction list area formed in the main memory 232.

  On the other hand, if the response command indicating that the service is present is received in Act 9, the processor 231 determines YES, and proceeds to Act 10. The processor 231 reports service information as Act10. That is, if the service information is a discount, the processor 231 displays on the display 238 a display indicating that the product of the product name included in the sales product record read in the process of Act 5 is discounted by the discount. Notify by doing it. As a display example in this case, a display such as “Product XXX is discounted by ZZ yen due to a maker's privilege” can be considered. If the service information is the discount rate, the processor 231 notifies the display 238 of a display indicating that the product is discounted at the discount rate. As a display example in this case, a display such as “Product XXX is discounted by ZZ% due to a manufacturer's privilege” can be considered.

  The processor 231 executes the service as Act11. That is, when the service information is a discount, the processor 231 calculates a discounted price obtained by discounting the price included in the sales product record read in the process of Act 5 by the discount. If the service information is the discount rate, the processor 231 calculates a discounted price after discounting the same price at the discount rate.

  The processor 231 controls the communication interface 235 so as to transmit the service execution result to the management server 31 as Act 12. With this control, the communication interface 235 transmits the notification data of the service execution result. The notification data includes the maker code included in the response command with the service, the date and time measured by the clock 234, that is, the execution date, and the result information. If the service information is a discount, the performance information is the discount. If the service information is a discount rate, the discount amount is calculated from the price and the discount rate.

  The notification data is transmitted to the store server 21 via the LAN 22 and further transmitted to the management server 31 via the network 40. At this time, the store server 21 adds a store code to the notification data.

Returning to the description of FIG.
The processor 311 that controls the transmission of the response command with the service in Act 32 waits for notification data of the service execution result as Act 33. Then, upon receiving the notification data of the service execution result via the communication interface 315, the processor 311 determines YES in Act 33 and proceeds to Act 34. The processor 311 generates the result record 33R with the maker code, the store code, the result information, and the execution date included in the notification data as Act. Then, the processor 311 updates the result database 33 so that the result record 33R is added to the result database 33.

  As described above, the processor 311 ends the process started in response to receiving the first inquiry command.

Returning to the description of FIG.
After completing the transmission of the service execution result notification data in Act 12, the processor 231 proceeds to Act 13. The processor 231 executes the product registration process described above as Act13. However, at this time, the processor 231 generates merchandise sales data based on the discounted price or the discounted price calculated in the process of Act 11, and performs registration processing in the transaction list area.

  After completing the process in Act 13, the processor 231 ends the process in response to the tag reader 241 reading the tag ID of the IC tag assigned to one product. Thereafter, when the tag ID of the IC tag assigned to another product is read by the tag reader 241 in the POS terminal 23, the processor 231 repeats the processing after Act1 again. As a result, in the management server 31 and the maker server 11, the same processing as the processing described with reference to FIG. 13 or FIG. 14 is executed again.

  Further, when the closing key is input in the POS terminal 23, the processor 231 executes a settlement process based on the merchandise sales data registered in the transaction list area. This payment processing is a well-known processing performed in a normal POS terminal, and thus a detailed description thereof will be omitted. Normally, the printer 240 operates by the settlement processing, and the receipt is printed. Therefore, if the discount service is performed on an individual item basis in one transaction, the processor 231 of the POS terminal 23 prints a message on the receipt indicating that the discount is on an individual item basis along with the discount amount. May be controlled to be performed.

  Here, in the individual product management system 1, the service management system 30 and the maker system 10 of each manufacturer constitute an individual product management device. In the individual item management system 1, a POS terminal 23 incorporated in the store system 20 of each store constitutes a registration device.

  Specifically, the POS terminal 23 constitutes reading means for reading the individual product code from the product to be purchased by the processor 231 executing the processes of Act1, Act2, and Act6 in FIG. 12 in cooperation with the tag reader 241. . Further, the POS terminal 23 constitutes an output unit that outputs the individual product code read by the reading unit to the individual product management device by the processor 231 executing the process of Act 7 in FIG. 12 in cooperation with the communication interface 235. I do. Further, the POS terminal 23 constitutes an execution unit that executes a service based on the information on the service output from the individual item management device by the processor 231 executing the process of Act 11 in FIG.

  On the other hand, the service management system 30 and the maker system 10 use the individual product database 13, the lot database 14, and the service database 32 to associate the individual products with individual product codes and provide services to purchasers who purchase the products. And a storage unit for storing the information according to. Specifically, the individual product database 13 functions as a first storage unit that stores a lot code for identifying a lot when the product is manufactured, in association with the individual product code. The lot database 14 and the service database 32 function as a second storage unit that stores information related to the service in association with the lot code. More specifically, the lot database 14 stores, in association with the lot code, a product code for identifying a type of a product manufactured using the lot identified by the lot code as a unit and a manufacturing date of the product. The service database 32 functions as a fourth storage unit that stores information on the service in association with the product code.

  Then, the processor 111 of the maker server 11 executes the processes of Act44 and Act51 in FIG. 14, and the processor 311 of the management server 31 executes the process of Act26 in FIG. A search unit for searching the storage unit is configured.

  Further, the processor 311 of the management server 31 executes the processing of Act21 to Act23 of FIG. 13 and the processor 111 of the maker server 11 executes the processing of Act41 to Act43 of FIG. The POS terminal 23 for registering a product to be purchased constitutes an acquisition unit for acquiring the individual product code of the product registered.

  Further, the processor 111 of the maker server 11 executes the processes of Act44 to Act54 of FIG. 14 and the processor 311 of the management server 31 executes the processes of Act24 to Act32 of FIG. And control means. That is, as a result of the search by the search means, when the information relating to the service is stored in the storage unit in association with the individual product code acquired by the acquiring means, the information relating to the service is transmitted to the POS terminal 23. Is controlled to output.

  Specifically, as a result of the search performed by the search unit, the individual product management device determines whether the lot code stored in the first storage unit in association with the individual product code acquired by the acquisition unit is related to the service in the second storage unit. If the information is stored, control is performed so that information relating to the service is output to the POS terminal 23.

  More specifically, the individual product management device stores the lot code stored in the first storage unit in association with the individual product code acquired by the acquisition unit as a result of the search by the search unit, in the third storage unit. If the manufacturing date satisfies the service providing condition, and information on the service is stored in the fourth storage unit for the product code stored in the third storage unit in association with the lot code. In this case, control is performed so that information relating to the service is output to the POS terminal 23.

  Further, the processor 311 of the management server 31 executes the processes of Act 33 and Act 34 in FIG. 13 in cooperation with the performance database 33, so that the individual item management device is executed by the POS terminal 23 based on the information related to the service. And collecting means for collecting information indicating the result of the service.

  According to the individual product management system 1 configured as described above, services such as discounts and discounts can be provided in units of individual products instead of SKU units. Specifically, even if the products have the same product code, the service can be provided in units of lots having different manufacturing dates and times. More specifically, among the products managed with the same product code, a service that discounts or discounts the price of individual products that have passed a certain period from the production date, or the number of days remaining until the expiration date is less than a predetermined number of days A service of discounting or discounting the price of an individual product can be provided. At that time, no complicated work such as putting a discount seal on the product to be provided with the service is not required at all. Therefore, it is possible to provide services in units of individual products under the initiative of the manufacturer without putting a burden on the store.

  Further, according to the individual item management system 1, information indicating the results of the services executed by the POS terminals 23 of each store is collected by the management server 30, and is stored in the result database 33 as the result record 33R. The performance record 33R includes at least a maker code, a store code, performance information, and an execution date. Therefore, for example, by summing up the performance information within a predetermined period for each maker code for each store code, it is possible to know for each store the total amount of discount generated during that period by the service provided by each manufacturer on a single item basis. . From this information, each manufacturer can accurately compensate each store for the loss caused by the discount.

  As described above, the embodiments of the individual product management system and the individual product management device capable of providing the service in individual products without complicating work for the product to be provided with the service have been described. Such an embodiment is not limited to this.

  In the above-described embodiment, each product is provided with an IC tag, and the tag ID, the individual product code, the product code, and the manufacturer code are stored in the IC tag. As another embodiment, a reading unit may be configured by adding a two-dimensional data code representing an individual product code, a product code, and a maker code to each product, and reading the two-dimensional data code with the scanner 239. .

  In the above-described embodiment, the service record 32R stored in the service database 32 has been described as a record including a maker code, a product code, a service condition, and service information. As another embodiment, the product code included in the service record 32R may be replaced with the lot code and manufacturing date and time included in the lot record 14R. Alternatively, the lot code and the date of manufacture may be added while leaving the product code. In this case, the processor 111 of the maker server 11 determines in Act 54 of FIG. 14 that the expiration date acquired in the process of Act 49, the lot code detected in the process of Act 50, and the individual product included in the second inquiry command. A first response command including a code, a maker code, a store code, and a terminal code is transmitted to the management server 31. The processor 311 of the management server 31 detects the lot code together with the maker code from the first response command and searches the service database 32 in Act 25 to Act 32 of FIG. Then, when a service record 32R in which the maker code matches the lot code is detected, the processor 311 checks the service condition of the service record 32R, and transmits the service information to the POS terminal 23 when the condition is satisfied. Even with such a configuration, the individual product management system 1 can provide services such as discounts in lot units. In such an embodiment, the service database 32 functions alone as a second storage unit.

  As another embodiment, the product code included in the service record 32R may be replaced with an individual product code. That is, service information may be set in units of individual products. In this case, when the processor 311 of the management server 31 receives the first inquiry command in Act 21 of FIG. 13, the processor 311 searches the service database 32 in Act 26 using the individual product code included in the first inquiry command in Act 26. When the service record 32R including the individual product code is detected, the processor 311 checks the service condition of the service record 32R, and transmits the service information to the POS terminal 23 when the service condition is satisfied. Even when such a configuration is adopted, the individual product management system 1 can provide services on an individual product basis. In such an embodiment, the service database 32 functions alone as a storage unit.

  In the above embodiment, the type of service is set to discount or discount. The type of service is not limited to this. For example, the service may be such that a coupon is issued when service conditions are satisfied in units of individual products. Alternatively, the service may be such that a two-dimensional data code for application to an Internet site is printed on a receipt when the service condition is satisfied.

  In the above-described embodiment, in Act 29 of FIG. 13, if the service condition is the number of days elapsed from the manufacturing date, it is checked whether or not the number of days is greater than the number of days set in the service condition. It was determined that the service condition was satisfied. In this regard, it may be determined whether or not the elapsed days are equal to or greater than the number of days set in the service conditions, and if the elapsed days are equal to or greater than the number of days, it may be determined that the service conditions are satisfied. Similarly, if the service condition is the number of days remaining until the expiration date, it is checked whether the remaining number of days is equal to or less than the number of days set in the service condition. You may judge that it is materialized.

  In the above embodiment, the POS terminal 23 is exemplified as the registration device. The registration device is not limited to the POS terminal 23. In short, the registration device only needs to include a reading unit, an output unit, and an execution unit. That is, the payment function may not be provided. Therefore, for example, the terminal may be a terminal attached to a shopping card and reading the data of the IC tag attached to the product when the customer puts the product to be purchased into the cart.

  In the above-described embodiment, a maker that manufactures a product and a store that sells the product are described separately. In this regard, the present embodiment can be applied even when the maker and the store are common, such as a grocery store that sells products cooked in the store.

  In the above-described embodiment, the service management system 30 includes a management server 31, a service database 32, and a performance database 33, and the maker systems 10 of the respective manufacturers include a maker server 11, a manufactured product database 12, an individual product database 13, and a lot database 14, respectively. The case where it has is illustrated. In another embodiment, the management server 31, the service database 32, and the performance database 33, and the maker server 11, the manufactured product database 12, the individual product database 13, and the lot database 14 of each maker are provided on cloud computing. You may. In this case, the maker server 11 and the management server 31 can be configured by one server computer. Further, the number of databases of the manufactured product database 12, the individual product database 13, the lot database 14, the service database 32, and the performance database 33 can be reduced by appropriately combining the data.

  In the above embodiment, the operations of the management server 31, the maker server 11, and the POS terminal 23 have been described assuming that the program is stored in the main memory or the auxiliary storage device in advance. The program may be installed in the auxiliary storage device as appropriate according to, for example, an operation of a user or the like. In this case, the program can be recorded on a removable recording medium or installed by communication via a network. The recording medium may be in any form as long as it can store a program, such as a CD-ROM or a memory card, and can be read by an apparatus.

  In addition, although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These new embodiments can be implemented in other various forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. These embodiments and modifications thereof are included in the scope of the invention, and are also included in the invention described in the claims and the equivalents thereof.

  DESCRIPTION OF SYMBOLS 1 ... Individual goods management system, 10 ... Manufacturer system, 11 ... Manufacturer server, 12 ... Manufacturing goods database, 13 ... Individual goods database, 14 ... Lot database, 20 ... Store system, 21 ... Store server, 22 ... LAN, 23 ... POS terminal, 24: sales product database, 30: service management system, 31: management server, 32: service database, 33: achievement database, 40: network.

Claims (6)

A search unit that searches a storage unit that stores information related to a service to a purchaser who purchases the product in association with an individual product code that identifies each of the products;
Acquisition means for acquiring the individual product code of the product registered by the registration device for registering the product to be purchased,
As a result of the search by the search unit, when information on the service is stored in the storage unit in association with the individual product code acquired by the acquisition unit, information on the service is output to the registration device. Control means for controlling the
An individual item management device comprising: The search means,
A first storage unit that stores a lot code for identifying a lot when the product is manufactured, in association with an individual product code for identifying each of the products, and
A second storage unit that stores information related to the service in association with the lot code;
Is a means of searching for
The control unit, as a result of the search by the search unit, stores the lot code stored in the first storage unit in association with the individual product code acquired by the acquisition unit in the second storage unit. The individual item management device according to claim 1, wherein when information on the service is stored, control is performed to output the information on the service to the registration device. The search means,
A first storage unit that stores a lot code for identifying a lot when the product is manufactured, in association with an individual product code for identifying each of the products;
A third storage unit that stores, in association with the lot code, a product code for identifying a type of a product manufactured using the lot identified by the lot code as a unit, and a manufacturing date of the product; and
A fourth storage unit that stores information related to the service in association with the product code;
Is a means of searching for
The control unit stores the lot code stored in the first storage unit in association with the individual product code acquired by the acquisition unit as a result of the search by the search unit in the third storage unit. If the manufactured date satisfies the service provision condition, and the product code stored in the third storage unit in association with the lot code, the information related to the service is stored in the fourth storage unit. 2. The individual item management device according to claim 1, wherein, when is stored, control is performed such that information on the service is output to the registration device. 3. Collecting means for collecting information indicating a result of a service executed by the registration device based on the information on the service;
The individual item management device according to any one of claims 1 to 3, further comprising: An individual product management device according to any one of claims 1 to 4,
Reading means for reading the individual product code from a product to be purchased,
An output unit that outputs the individual product code read by the reading unit to the individual product management device, and
Executing means for executing a service based on the information on the service output from the individual item management device,
A registration device with
Individual product management system with The computer of the individual product management device
Search means for searching a storage unit for storing information relating to a service to a purchaser who purchases the product in association with an individual product code for identifying each product;
Acquisition means for acquiring the individual product code of the product registered by the registration device that registers the product to be purchased, and
As a result of the search by the search unit, when information on the service is stored in the storage unit in association with the individual product code acquired by the acquisition unit, information on the service is output to the registration device. Control means for controlling the
Program to function as