JP2019219747A - Station service device and display control program - Google Patents

Abstract

To provide a station service device and a display control program that can prevent an input error of reissue registration reasons.SOLUTION: A station service device according to the embodiment includes a display part, a display control part and a reception part. The display part displays an image. The display control part allows the display part to display a reissue registration image for receiving registration of reissue of an IC card. The reception part receives a reissue registration reason selected by a user from a plurality of reissue registration reasons included in the reissue registration image displayed on the display part. In addition, the display control part, among the plurality of reissue registration reasons, displays a first icon indicating a reissue registration reason in a series of image groups when the loss of the IC card is the reissue registration reason and a second icon indicating a reissue registration reason in a series of image groups when the failure of the IC card is the reissue registration reason, with each icon in the same color system.SELECTED DRAWING: Figure 1

Description

  An embodiment of the present invention relates to station equipment and a display control program.

  Railway operators that have introduced transportation IC (Integrated Circuit) cards (hereinafter referred to as IC cards) normally operate due to a passenger who has lost an IC card or a failure of the IC card (for example, poor data reading or writing). IC cards are reissued for passengers who can no longer use them. Information such as personal information set on the IC card and the remaining amount of electronic money is stored in an upper server. In order to refer to the information of the IC card, first, the station service equipment such as a counter processing machine or a commuter pass issuing machine performs "reissue registration" processing of the IC card. select. However, if the deposit is incorrectly received at the time of reissue due to an erroneous entry of the reissue reason, or if it is necessary to perform correction processing to the upper system in order to correct the erroneous entry, the user (here, The work of station staff) could be complicated.

JP 2012-18601 A JP 2004-306478 A JP-A-2002-41205 JP 2008-15762 A

  It is an object of the present invention to provide a station service device and a display control program which can suppress erroneous input of a reissue registration reason.

  The station equipment of the embodiment has a display unit, a display control unit, and a reception unit. The display unit displays an image. The display control unit causes the display unit to display a reissue registration image for receiving registration of reissue of the IC card. The receiving unit receives a reissue registration reason selected by a user from a plurality of reissue registration reasons included in the reissue registration image displayed on the display unit. The display control unit may further include a first icon indicating a reissue registration reason in a series of images when the loss of the IC card is the reissue registration reason, among the plurality of reissue registration reasons, The second icon indicating the reissue registration reason in the series of images in the case where the failure is the reissue registration reason is displayed in the same system color.

The figure showing the example of system composition of the station service system containing station service equipment of an embodiment. The figure showing the example of appearance composition of the station equipment of an embodiment. FIG. 4 is a diagram illustrating an example of the contents of a card-related information DB according to the embodiment. The figure showing an example of menu screen IM1 of station equipment 100 of an embodiment. FIG. 7 is an exemplary view showing an example of a reissue registration reason selection screen IM2 according to the embodiment. The figure which shows an example of the confirmation screen IM21 displayed after the icon I31 of embodiment is selected. The figure which shows an example of the confirmation screen IM22 displayed after the icon I32 of embodiment is selected. FIG. 5 is an exemplary view showing an example of a card information inquiry screen IM3 of the embodiment. The figure which shows an example of the content confirmation screen IM41 of the card related information at the time of loss of embodiment. The figure which shows an example of the content confirmation screen IM42 of the card related information at the time of failure of embodiment. The figure which shows an example of the final confirmation screen IM51 of loss reissue registration of embodiment. The figure which shows an example of the final confirmation screen IM52 of failure reissue registration of embodiment. 6 is a flowchart illustrating an example of a display control process in the station service device 100 according to the embodiment.

  Hereinafter, a station service device and a display control program of an embodiment will be described with reference to the drawings.

  FIG. 1 is a diagram illustrating a system configuration example of a station service system including the station service device according to the embodiment. The station service system 1 illustrated in FIG. 1 includes one or more station service devices 100-1 to 100-n (n is a natural number) and a server device 200. The station equipment 100-1 to 100-n communicate with the server device 200 via a network NW including, for example, the Internet, a LAN (Local Area Network), a WAN (Wide Area Network), and the like. In the following description, the station equipment 100-1 to 100-n have the same configuration, and when it is not necessary to distinguish which station equipment, a hyphen after the hyphen indicating which station equipment is used. The reference numerals are omitted, and the description will be made as “station equipment 100”.

  The station service device 100 of the present embodiment is, for example, a device for a user (for example, a train station clerk) to perform various tasks such as ticket sales, transfer guidance, IC card issuance, and reissuance. The IC card is a traffic IC card in which electronic components such as an IC chip are embedded. The IC card indicates, for example, card information for identifying the IC card, personal information, validity period, use section, identification information of the entrance station (departure station), boarding time, entry from the station premises, or entry into the station premises. Effectiveness information including an entry / exit code, a balance of electronic money, and the like is stored. The station service equipment 100 is installed at least one in a predetermined area such as at each station or at each ticket gate.

  In addition, in order to efficiently execute various tasks by the user, the station service device 100 displays various screens, and receives information received by receiving selection and input operations by the user via the communication network NW. To the server device 200. Further, the station service device 100 receives information from the server device 200 and displays the received information on a screen.

  The server device 200 manages information about the IC card (IC card related information). Further, in response to the inquiry about the IC card from station equipment 100, server apparatus 200 acquires the corresponding IC card-related information, and transmits the acquired information to station equipment 100. Next, the station equipment 100 and the server device 200 will be specifically described.

  First, a functional configuration example and an external configuration example of the station equipment 100 will be described. FIG. 2 is a diagram illustrating an example of an external configuration of the station equipment 100 according to the embodiment. The station service device 100 includes, for example, a touch panel unit 110, a card insertion slot 120, a bill insertion slot 122, a coin insertion slot 124, a ticket ejection slot 126, a change ejection slot 128, a reader / writer 130, and an encode. / Decode unit 132, check unit 134, ticket issuing unit 136, change unit 138, device-side control unit 140, device-side communication unit 150, and device-side storage unit 160.

  The touch panel unit 110 includes, for example, a display unit 112 and a reception unit 114. The display unit 112 displays various images such as an image for allowing a user to purchase a ticket and an image for registering issuance or reissue of an IC card based on information output by the device-side control unit 140. indicate. The display unit 112 includes a display device such as an LCD (Liquid Crystal Display) or an organic EL (Electro Luminescence) display. Note that the display unit 112 may be provided with a speaker or the like that outputs sound, or may output sound corresponding to the content displayed on the display unit 112.

  The accepting unit 114 accepts a user's selection operation on an icon displayed on the screen of the display unit 112 and an input operation on a character input area. The icon is, for example, a GUI (Graphical User Interface) switch associated with screen transition or execution of a predetermined process. The icon is displayed by an image including a predetermined figure, color, pattern, and the like. The accepting unit 114 may include, for example, a user interface such as a button, a keyboard, a mouse, and a microphone. When the display unit 112 is a touch panel, the reception unit 114 is formed integrally with the display unit 112.

  For example, an IC card is inserted into the card insertion slot 120 shown in FIG. The IC card may be inserted, for example, in order to charge electronic money and update a use section or a use period of a commuter pass or the like. When a failure occurs, the card information, personal information, and validity information stored in the IC chip may be used. Etc. may be inserted for extraction. A bill is inserted into the bill insertion slot 122. A coin is inserted into the coin insertion slot 124. The ticket is discharged from the ticket outlet 126. From the change discharge port 128, coins of the change are discharged. Note that bills in the change are discharged from the bill insertion slot 122.

  The reader / writer 130 communicates with the IC card inserted into the card insertion slot 120. The reader / writer 130 includes, for example, an antenna, and performs wireless communication with an IC card using an ISM (Industry-Science-Medical) band such as 13.56 [MHz].

  The encoding / decoding unit 132, for example, decodes information read from the IC card by the reader / writer 130 and outputs the information to the device-side control unit 140, and encrypts information specified by the device-side control unit 140 to encrypt the information. Output to 130. The information instructed by the device-side control unit 140 is, for example, information obtained by subtracting the purchase price of a ticket from the balance of electronic money. The reader / writer 130 writes the information input from the encoding / decoding unit 132 to an IC card. As a result, the balance of electronic money from which the purchase price of the ticket has been subtracted is written in the IC card.

  The check unit 134 counts money inserted into the bill insertion slot 122 or the coin insertion slot 124 and outputs the counting result to the device-side control unit 140. The ticket issuing unit 136 forms (prints) a display object as an image on a preset stamp under the control of the device-side control unit 140. For example, the ticket issuing unit 136 forms a display object on a stamp using a thermal transfer method or an inkjet method. The ticket issuing unit 136 discharges the stamp on which the display object is formed, that is, the ticket from the ticket exit 126. Thereby, the ticket issuing unit 136 issues a ticket. The change unit 138 calculates the difference between the amount counted by the check unit 134 and the purchase amount of the ticket under the control of the device-side control unit 140, and causes the calculated amount to be discharged from the change outlet 128.

  The device-side control unit 140 includes, for example, a device-side communication control unit 141, a display control unit 142, an issue control unit 143, and a reissue control unit 144. Some or all of these functional units are realized by a hardware processor such as a CPU (Central Processing Unit) executing a program (software). In addition, some or all of these components include hardware (circuits) such as a large scale integration (LSI), an application specific integrated circuit (ASIC), a field-programmable gate array (FPGA), and a graphics processing unit (GPU). (Including circuitry), or may be realized by cooperation of software and hardware. The program may be stored in advance in a storage device such as an HDD (Hard Disk Drive) or a flash memory, or may be stored in a removable storage medium such as a DVD (Digital Versatile Disc) or a CD-ROM. The medium may be installed in the storage device by being mounted on the drive device.

  The device-side communication control unit 141 transmits, for example, inquiry information such as identification information of the IC card and personal information of the IC card owner to the server device 200 by the device-side communication unit 150. Further, the device-side communication control unit 141 receives IC card related information corresponding to the inquiry information from the server device 200. In addition, the device-side communication control unit 141 uses the device-side communication unit 150 to transmit information on issuance or reissue registration of an IC card to the server device 200. The device-side communication control unit 141 may cause the device-side storage unit 160 to store information and the like received from the server device 200 by the device-side communication unit 150.

  The display control unit 142 generates a menu screen for the user to perform a predetermined task on the station service device 100 and various image groups for allowing the user to make a selection, and causes the display unit 112 to display the group. The display control unit 142 may cause the display unit 112 to display various screens based on screen layout information or the like stored in the device-side storage unit 160, for example. The layout information includes, for example, information on an area to be displayed on a screen, information on the position and color of an icon, information on a background color, and the like. The content of the screen displayed on the display unit 112 by the display control unit 142 will be described later.

  The issuance control unit 143 causes the touch panel unit 110 to display the instructed purchase price when the user instructs to purchase a ticket. Thereby, the bill corresponding to these is inserted into the bill insertion slot 122 and the coin insertion slot 124. The issuance control unit 143 determines whether or not the calculated purchase amount is satisfied with reference to the counting result by the check unit 134. When the counting result satisfies the purchase price, the issuance control unit 143 causes the ticket issuing unit 136 to issue a ticket. When the counting result does not satisfy the purchase amount, the issue control unit 143 subtracts the shortfall short of the purchase amount from the charge balance of the electronic money of the IC card read by the reader / writer 130 to issue the ticket. The section 136 may issue a ticket. If the counted result does not satisfy the purchase amount and the shortfall amount less than the purchase amount is not in the charge balance, the issuance control unit 143 may control the ticket issue unit 136 not to issue the ticket. Good. At this time, the display control unit 142 causes the touch panel unit 110 to display information indicating that the amount is insufficient. Further, the issuance control unit 143 controls the change unit 138 to calculate change and discharge change after the issuance of the ticket.

  Further, the issuance control unit 143 may perform new issuance registration of the IC card. In this case, the issuance control unit 143 causes the display control unit 142 to display, on the display unit 112, a screen for inputting personal information of the owner (for example, a passenger) who owns the IC card, and the reception unit 114 receives the screen. The personal information is transmitted to the server device 200, and an IC card is issued.

  The reissue control unit 144 allows a user to reissue an IC card for a passenger who has lost the IC card or has become unable to use the IC card normally due to a failure of the IC card (for example, poor data reading or writing). Is performed to perform the control. For example, the reissue control unit 144 causes the display control unit 142 to display a screen for performing an IC card reissue registration process or a reissue process. The reissue registration process is, for example, a process for rewriting information of an IC card that cannot be used due to loss or failure with another IC card. When the reissue registration processing is completed, the IC card registered up to that point cannot be used. Further, the reissue processing can be performed from the day after the reissue registration processing is performed. When performing reissue processing, if you have selected Lost at the time of reissue registration processing, there is no IC card in hand of the passenger, so the deposit will not be refunded and if you have selected an obstacle, There will be a refund for the deposit.

  The device-side communication unit 150 transmits and receives data to and from the server device 200 or another station service device 100 or the like under the control of the device-side communication control unit 141. The device-side communication unit 150 is a communication interface such as a NIC (Network Interface Card), for example, but is not limited to this.

  The device-side storage unit 160 includes, for example, a nonvolatile storage medium such as a ROM (Read Only Memory), a flash memory, a HDD (Hard Disk Drive), an SDD (Solid State Drive), an SD card, and a RAM (Random Access Memory). , A volatile storage medium such as a register. The device-side storage unit 160 stores a program executed by the processor (for example, a display control program), layout information of various screens displayed on the display unit 112 by the display control unit 142, and various other setting information.

  Next, a functional configuration example of the server device 200 will be described. The server device 200 includes, for example, a server-side communication unit 210, a server-side control unit 220, a server-side display unit 230, and a server-side storage unit 240. The server-side communication unit 210 transmits and receives data to and from the station equipment 100 under the control of the server-side communication control unit 221. The server-side communication unit 210 is a communication interface such as an NIC, for example, but is not limited to this.

  The server-side control unit 220 includes, for example, a server-side communication control unit 221, a storage control unit 222, an IC card management unit 223, a collation unit 224, and a reissue unit 225. Some or all of these functional units are realized by a hardware processor such as a CPU executing a program (software). Some or all of these components may be realized by hardware (including a circuit section) such as an LSI, an ASIC, an FPGA, and a GPU, or may be realized by cooperation of software and hardware. May be done. The program may be stored in a storage device such as an HDD or a flash memory in advance, or may be stored in a removable storage medium such as a DVD or a CD-ROM. It may be installed in a storage device.

  The server-side communication control unit 221 transmits and receives data to and from the station service device 100 using the server-side communication unit 210. For example, the server-side communication control unit 221 receives card information such as card information of an IC card and personal information of an IC card owner received from the station service device 100 by the server-side communication unit 210.

  The storage control unit 222 performs processing such as storing data in the server-side storage unit 240 and reading data stored in the server-side storage unit 240.

  The IC card management unit 223 receives card information relating to new issuance, reissuance, and the like of an IC card from the station service device 100 via the server-side communication control unit 221 and manages the IC card based on the received card information. For example, the IC card management unit 223 causes the server-side storage unit 240 to store the card information from the station equipment 100 received by the server-side communication control unit 221 as the card-related information DB 242, for example. Further, the IC card management unit 223 updates the information in the card related information DB 242 based on the information received by the server-side communication control unit 221.

  The matching unit 224 receives the IC card inquiry information from the station equipment 100 via the server-side communication control unit 221, matches the received inquiry information with the card information 242, and checks the card-related information corresponding to the inquiry. Determine the presence or absence. In addition, when there is card-related information corresponding to the inquiry information, the matching unit 224 transmits the card-related information corresponding to the inquiry to the station service device 100.

  When the reissue registration of the IC card is received from the station equipment 100, the reissue unit 225 updates the information on the IC card registered in the card-related information DB 242.

  The server-side display unit 230 displays various data controlled by the server-side control unit 220, and performs display for notifying the server administrator of various information stored in the server-side storage unit 240. The server-side display unit 230 is, for example, a display device such as an LCD or an organic EL display, but is not limited thereto, and may have an input / output function such as a touch panel.

  The server-side storage unit 240 is realized by, for example, a nonvolatile storage medium such as a ROM, a flash memory, an HDD, an SDD, and an SD card, and a volatile storage medium such as a RAM and a register. The server-side storage unit 240 stores a card-related information DB 242, a program executed by the processor (for example, a display control program), and other various setting information.

  FIG. 3 is a diagram illustrating an example of the contents of the card-related information DB 242 according to the embodiment. The card-related information DB 242 corresponds to, for example, a card group, a card number, a card status, personal information, a secondary issuer, a bus schedule, a train schedule, a credit IC function, a multi-application function, a card face, and an auto charge function. It is attached. The card group is, for example, information for identifying a genre of the IC card and a group that manages the IC card. The card number is, for example, identification information for identifying an IC card. The card status is, for example, information on the usage status of the IC card. The personal information is, for example, information for identifying an individual, and includes, for example, at least one of a name (kana and kanji), a date of birth, a gender, and a telephone number. The secondary issuance business operator is, for example, information on a business operator that writes information on a bus commuter pass or information on a railway commuter pass on an IC card. The bus schedule and the train schedule are, for example, information on a bus or rail boarding section and a use period. The boarding section may include information on a passing point and information on a plurality of sections. The credit IC function includes, for example, information for determining whether the IC card has a credit function using electronic money. The multi-application function includes, for example, information for determining whether the IC card has the multi-application function. The card face includes, for example, information for identifying the design of the IC card face. The auto charge function includes, for example, information for determining whether or not a function is provided for automatically charging when the charge of the charged electronic money is equal to or less than a predetermined charge.

  Next, various screen examples for executing the station service using the station service device 100 will be described. FIG. 4 is a diagram illustrating an example of the menu screen IM1 of the station service device 100 according to the embodiment. The menu screen IM1 includes, for example, a title display area A1 and a task selection area A2. Information indicating a menu screen is displayed in the title display area A1. In the task selection area A2, for example, there are icons I1 to I4 for the user to select a task. The user selects, for example, an icon corresponding to the task to be executed from the icons I1 to I4. The display control unit 142 causes the display unit 112 to display a screen associated with the icon selected by the user. The following mainly describes the screen transition after the icon I3 associated with the reissue registration of the IC card is selected.

  FIG. 5 is a diagram illustrating an example of the reissue registration reason selection screen IM2 according to the embodiment. The screen IM2 shown in FIG. 5 includes a title display area A3 and a reissue reason selection area A4. In the title display area A3, for example, character information indicating a screen for selecting a registration reason for reissue of an IC card is displayed. The reissue reason selection area A4 includes, for example, an icon for selecting one of a plurality of reissue reasons. Here, in the subsequent screen transition, the display control unit 142 sets an icon indicating a reissue registration reason in a series of images when the loss of the IC card is the reissue registration reason among a plurality of reissue registration reasons. The first icon) and the icon (second icon) indicating the reissue registration reason in a series of images when the failure of the IC card is the reissue registration reason are arranged in the same system of colors. The color includes, for example, information on hue, lightness, and saturation. The same system also includes a predetermined error range.

  For example, the display control unit 142 assigns a color that is easy for a station attendant to visually recognize to each of the icon I31 corresponding to “lost” and the icon I32 corresponding to “lost” for the reissue registration reason that is the reissue registration reason. Is displayed on the display unit 112. The display control unit 142 makes it easy to visually distinguish the two icons I31 and I32 based on, for example, a combination of colors where the color difference between the two icons I31 and I32 is equal to or larger than a threshold value. For example, the display control unit 142 displays the icon I31 in orange and the icon I32 in purple. Further, the display control unit 142 may display the two icons I31 and I32 using, for example, two opposite colors of a hue circle.

  In addition, the display control unit 142 may display different patterns, marks, and the like so that the two icons I31 and I32 can be easily distinguished, or may display them by highlighting such as blinking display and highlight display. Good. In addition, the display control unit 142 may combine a plurality of display modes described above. Further, the display control unit 142 causes the icon I31 to display character information including the “lost” character, and causes the icon I32 to display character information including the “failure” character. In addition, each character information may be displayed with a different font, and may be displayed with a different character color. As a result, the user can clearly distinguish “lost” from “failure”, and can easily grasp which icon is associated with which.

  When one of the icons I31 and I32 is selected, the display control unit 142 causes the display unit 112 to display a confirmation screen for confirming again whether the selected reissue registration reason is sufficient. In this case, the display control unit 142 displays the background color of the confirmation screen in the same system as the colors displayed by the icons I31 and I32.

  FIG. 6 is a diagram illustrating an example of the confirmation screen IM21 displayed after the icon I31 of the embodiment is selected. In the example of FIG. 6, the display control unit 142 causes the confirmation screen IM21 to be displayed in a pop-up on the screen IM2. The pop-up display can alert the user to the selection. In this case, the display control unit 142 reduces the colors of the characters and the icons I displayed in the title display area A3 and the reissue reason selection area A4 of the screen IM2, and the user cannot select the icons I31 to I33 on the IM2. The display is controlled as follows.

  The display control unit 142 displays on the confirmation screen IM21 a mark or a character that calls attention to the user, and displays the icon I31A and the icon I31A for allowing the user to select whether or not “loss” has been selected as the reissue reason. Display I31B. Here, the icons I31A and I31B may be displayed in different colors and patterns.

  When the icon I31A is selected, the display control unit 142 makes a transition to a screen for registering reissue due to loss, and when the icon I31B is selected, terminates the display of the screen IM21. As a result, the screen IM2 is displayed. Displayed on top. When the screen IM2 is displayed on the foreground, the display control unit 142 displays characters and icons displayed on the screen IM2 in a dark color and enables selection of the icons I31 to I33 displayed on the IM2.

  FIG. 7 is a diagram illustrating an example of a confirmation screen IM22 displayed after the icon I32 of the embodiment is selected. In the example of FIG. 7, the display control unit 142 displays a confirmation screen IM22 in a pop-up on the screen IM2. In this case, the display control unit 142 reduces the color of characters and icons displayed in the title display area A3 and the reissue reason selection area A4 of the screen IM2 so that the user cannot select the icons I31 to I33 on the IM2. Is controlled.

  The display control unit 142 displays on the confirmation screen IM22 a mark or a character that calls attention to the user, and displays the icon I32A and the icon I32A for selecting whether or not “failure” is selected as the reissue reason. Display I32B. Here, the icons I32A and I32B may be displayed in different colors and patterns.

  When the icon I32A is selected, the display control unit 142 makes a transition to a screen for registering reissue due to a failure, and when the icon I32B is selected, terminates the display of the screen IM22. Displayed on top. When the screen IM2 is displayed on the foreground, the display control unit 142 displays characters and icons displayed on the screen IM2 in a dark color and enables selection of the icons I31 to I33 displayed on the IM2.

  As shown in FIGS. 6 and 7, the display control unit 142 displays the background colors of the confirmation screens IM21 and IM22 in the same system color as the color of the selected icon and displays the same. And "disability" can be clearly distinguished and recognized.

  Further, in the example of FIG. 6, when the user selects the icon I31A permitting the execution of the reissue registration processing due to loss, or in the example of FIG. 7, the user executes the reissue registration processing due to the failure. When the permitted icon I32A is selected, the display control unit 142 causes the display unit 112 to display a card information inquiry screen to inquire the server device 200 of the card information to be reissued.

  FIG. 8 is a diagram illustrating an example of the card information inquiry screen IM3 according to the embodiment. The inquiry screen IM3 includes a title display area A4 and a card information input area A5. In the title display area A4, character information indicating that the displayed screen is a card information inquiry screen is displayed. The card information input area A5 includes an area for receiving an input of a keyword for specifying card information from the card-related information DB 242 of the server device 200. The keyword is, for example, card number (IDi) or at least one of personal information such as name, date of birth, gender, and telephone number.

  When the accepting unit 114 accepts the card number or the personal information input by the user, the display control unit 142 displays the accepted information in the card information input area A5. Note that the information described above may not only be received by the receiving unit 114, but may be obtained by reading information stored in an IC card. For example, in the case where an IC card is possessed and reissued due to a failure, a card number or personal information may be able to be obtained from information stored in a storage unit of the IC card. Therefore, the user inserts the faulty IC card from the card insertion slot 120 while the card information inquiry screen IM3 is displayed, for example. The reissue control unit 144 determines whether card information or personal information has been acquired from the information inserted from the card insertion slot 120, read by the reader / writer 130, and decoded by the encoding / decoding unit 132. Then, when card information or personal information can be obtained by the reissue control unit 144, the display control unit 142 displays the obtained information in the card information input area A5.

  Further, the card information input area A5 may include an icon I41 for executing an inquiry about card information, an icon I42 for resetting the input card information and personal information, and an icon I43 for returning to the menu screen IM1. .

  When the icon I41 is selected, the reissue control unit 144 transmits the input card information or personal information to the server device 200, matches the card-related information DB 242 stored in the server-side storage unit 240, and finds a match. The card-related information is acquired, and the acquired card-related information is displayed on the display unit 112 by the display control unit 142. When a plurality of card-related information is extracted as a result of the comparison, the reissue control unit causes the display unit 112 to display a list of the plurality of extracted card-related information, and displays the list of the card-related information selected by the user. May be displayed. When the card-related information is specified, the display control unit 142 causes the display unit 112 to display a content confirmation screen of the specified card-related information.

  FIG. 9 is a diagram illustrating an example of the content confirmation screen IM41 of the card-related information at the time of loss according to the embodiment. The content confirmation screen IM41 in FIG. 9 includes, for example, a message display area A71 and a card-related information display area A81. In the message display area A71, a message for confirming the card-related information for use and a message for permitting the execution of the lost / reissue registration when the card-related information has the correct content are displayed.

  In the card-related information display area A81, for example, card-related information acquired from the server device 200 is displayed. In addition, the card-related information display area A81 includes, for example, an icon I51 for executing loss and reissue registration, an icon I52 for resetting the procedure for loss and reissue registration, and an icon I53 for returning to the menu screen IM1. You may. Here, the icon I51 is displayed in the same color as the icon used to select the lost reissue or the color used as the background color of the confirmation screen for confirming the reissue registration reason. In addition, character information including “lost” is displayed on the icon I51. As a result, the user can easily understand that registration processing for reissue due to loss is being performed.

  FIG. 10 is a diagram illustrating an example of the content confirmation screen IM42 of the card-related information at the time of failure according to the embodiment. The content confirmation screen IM42 in FIG. 10 includes, for example, a message display area A72 and a card-related information display area A82. In the message display area A72, a message for confirming the card-related information for use and a message for permitting execution of fault reissue registration when the card-related information is correct are displayed.

  In the card-related information display area A82, for example, card-related information acquired from the server device 200 is displayed. In addition, the card-related information display area A82 includes, for example, an icon I54 for executing loss and reissue registration, an icon I52 for resetting the procedure for loss and reissue registration, and an icon I53 for returning to the menu screen IM1. You may. Here, the icon I54 is displayed in the same color as the icon used to select the failure reissue or the color used as the background color of the confirmation screen for confirming the reissue registration reason. The icon I54 displays character information including "failure". As a result, the user can easily recognize that registration processing for reissue due to a failure is being performed.

  When the icon I51 or the icon I54 is selected, the display control unit 142 causes the display unit 112 to display a final confirmation screen before completing the reissue registration processing. FIG. 11 is a diagram illustrating an example of the final confirmation screen IM51 of lost reissue registration according to the embodiment. In the example of FIG. 11, the display control unit 142 displays a confirmation screen IM51 in a pop-up on the screen IM41. In this case, the display control unit 142 reduces the color of characters and icons displayed in the message display area A71 and the card-related information display area A81 of the screen IM41 so that the user cannot select an icon on the screen IM41. Is controlled.

  The display control unit 142 causes the final confirmation screen IM51 to display a mark or a character that calls attention to the user, and displays an icon I61A for selecting whether or not “loss” has been selected as the reissue reason. And I61B are displayed. Here, the icon I61A and the icon I61B may be displayed in different colors and patterns.

  The user selects the icon I61A when permitting the completion of the lost reissue registration. When the icon I61A is selected, the display control unit 142 completes the registration process of reissue due to loss. In this case, the reissuing control unit 144 transmits information about the reissuing to the server device 200. The reissuing unit 225 of the server device 200 updates the corresponding card-related information in the card-related information DB 242 based on the reissuing instruction from the station equipment 100. In the case of reissuance due to loss, the deposit will not be refunded because there is no IC card at hand.

  FIG. 12 is a diagram illustrating an example of the final confirmation screen IM52 of the failure reissue registration according to the embodiment. In the example of FIG. 12, the display control unit 142 displays the final confirmation screen IM52 in a pop-up on the screen IM42. In this case, the display control unit 142 reduces the color of the characters and the icons I displayed in the message display area A71 and the card-related information display area A81 of the screen IM42 so that the user cannot select the icons on the IM42. Is controlled.

  The display control unit 142 displays on the confirmation screen IM22 a mark or a character that calls attention to the user, and displays the icon I62A and the icon I62A for allowing the user to select whether or not “failure” has been selected as the reissue reason. I62B is displayed. Here, the icon I62A and the icon I62B may be displayed in different colors and patterns.

  The user selects the icon I62A when permitting the completion of the failure reissue registration. When the icon I62A is selected, the display control unit 142 completes registration of reissue due to a failure. In this case, the reissuing control unit 144 transmits information about the reissuing to the server device 200. The reissuing unit 225 of the server device 200 updates the corresponding card-related information in the card-related information DB 242 based on the reissuing instruction from the station equipment 100. When reissuing due to a failure, the deposit will be refunded because the IC card is at hand.

  Next, a display control process in the station equipment 100 according to the present embodiment will be described with reference to the drawings. Drawing 13 is a flow chart which shows an example of display control processing in station equipment 100 of an embodiment. In the following description, among various station services, a display control process in the case of performing an IC card reissue registration process will be described. The process shown in FIG. 13 is executed, for example, every time an icon for executing the reissue registration process is selected from the menu screen.

  In the example of FIG. 13, the display control unit 142 displays icons indicating a plurality of reissue registration reasons (for example, loss / failure) in colors different from other icons (step S100). Next, the receiving unit 114 determines whether the reissue registration reason has been selected (step S102). When the reissue registration reason is selected, the display control unit 142 displays the background color of the selected reissue registration reason confirmation screen in a color similar to the icon color (step 104).

  Next, the receiving unit 114 determines whether or not selection of confirmation permission (for example, an icon indicating that the selection is correct) has been received (step S106). When it is determined that the selection of the confirmation permission is accepted, the input screen of the card information or the personal information is displayed on the display unit 112 (step S108). Next, the receiving unit 114 receives an input of card information or personal information (step S110). The reissue control unit 144 makes an inquiry about the card-related information to the server device 200 based on the information received by the receiving unit 114 (step S112), and executes the reissue registration execution screen including the card-related information acquired from the server device 200. Is displayed (step S114). Next, the receiving unit 114 determines whether or not a selection to execute reissue registration has been received (step S116). When the selection of execution is received, the display control unit 142 causes the display unit 112 to display a final confirmation screen of a color similar to the color associated with the reissue registration reason (step S118). Next, the receiving unit 114 determines whether or not the selection of the final confirmation permission has been received (step S120). When it is determined that the selection of the final confirmation permission has been received, the reissue control unit 144 completes the reissue registration of the IC card (step S122). In the process of step S122, the display control unit 142 may display a screen indicating that reissue registration has been completed. Thus, the processing of this flowchart ends. If it is determined in step S102 that the reissue registration reason has not been selected, or if it is determined in step S106 that the selection of confirmation permission has not been received, the process proceeds to step S116. If it is determined that the selection of the final confirmation has not been received, or if it is determined in the processing of step S120 that the selection of the final confirmation permission has not been received, the processing of this flowchart ends.

  According to at least one embodiment described above, in the station service device 100, the display unit 112 that displays an image, and the display control that causes the display unit 112 to display a reissue registration image that accepts registration of reissue of an IC card. A display control unit having a unit 142 and a receiving unit 114 for receiving a reissue registration reason selected by the user among a plurality of reissue registration reasons included in the reissue registration image displayed on the display unit 112. Reference numeral 142 denotes a first icon indicating a reissue registration reason in a series of images when the loss of the IC card is the reissue registration reason among a plurality of reissue registration reasons, and a failure of the IC card indicating the reissue registration reason. If the second icon indicating the reissue registration reason in a series of images in the case of a reason is aligned with the same system of colors, the user can register the reissue registration It is possible to suppress erroneous input. As a result, erroneous receipt of the deposit to the passenger during the reissue processing can be suppressed, and correction processing to a higher-level system (such as the server device 200) can be reduced, so that business efficiency can be improved.

  In the station service device 100 of the above-described embodiment, for example, in addition to the touch panel unit 110, a second touch panel unit operated by an IC card owner (passenger) may be provided. In this case, the display control unit 142 displays the above-described confirmation screens IM21 and IM22 and the final confirmation screens IM51 and IM52 on the second touch panel unit, and causes the passenger to perform an icon operation. As a result, both the user and the passenger can confirm the input contents, so that erroneous inputs can be suppressed more accurately.

The above embodiment can be expressed as follows.
A display unit for displaying an image,
A reception unit for receiving information from users,
A storage unit,
A hardware processor that executes a program stored in the storage unit,
In the storage unit, the hardware processor,
Displaying a reissue registration image for accepting the reissue registration of the IC card on the display unit;
Among the plurality of reissue registration reasons included in the reissue registration image displayed on the display unit, the reception unit receives a reissue registration reason selected by a user,
Further, of the plurality of reissue registration reasons, a first icon indicating a reissue registration reason in a series of images when the loss of the IC card is the reissue registration reason, A second icon indicating a reissue registration reason in a series of images in the case of a reason is arranged with the same type of color,
The program for executing the processing is stored,
Station equipment.

  While some embodiments of the invention have been described, these embodiments have been presented by way of example only, and are not intended to limit the scope of the inventions. These embodiments can be implemented in other various forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are also included in the invention described in the claims and equivalents thereof.

DESCRIPTION OF SYMBOLS 1 ... station service system, 100 ... station service equipment, 110 ... touch panel part, 112 ... display part, 114 ... reception part, 120 ... card insertion slot, 122 ... bill insertion slot, 124 ... coin insertion slot, 126 ... ticket ejection Exit, 128: Change outlet, 130: Reader / writer, 132: Encode / decode unit, 134: Checking unit, 136: Ticket issuing unit, 138: Change unit, 140: Device control unit, 141: Device communication Control unit 141: display control unit, 143: issue control unit, 144: reissue control unit, 200: server device, 210: server-side communication unit, 220: server-side control unit, 221: server-side communication control unit, 222 ... Storage control unit, 223: IC card management unit, 224: verification unit, 225: reissue unit, 230: server side display unit, 240: server side storage unit

Claims (5)

A display unit for displaying an image,
A display control unit for displaying, on the display unit, a reissue registration image for accepting registration of reissue of an IC card;
Among a plurality of reissue registration reasons included in the reissue registration image displayed on the display unit, a reception unit that receives a reissue registration reason selected by a user,
The display control unit includes: a first icon indicating a reissue registration reason in a series of images when the loss of the IC card is the reissue registration reason among the plurality of reissue registration reasons; A second icon indicating a reissue registration reason in a series of images in the case where is a reissue registration reason, and are displayed in the same system of colors.
Station equipment. The display control unit causes the first icon to display character information including a lost character, and causes the second icon to display character information including a failure character.
The station equipment according to claim 1. The display control unit is a background color of a confirmation screen displayed for reconfirming the reissue registration reason selected by the user or a final confirmation screen for final confirmation before completing registration of reissue of the IC card. Are displayed in the same color as the icon indicating the selected reissue registration reason,
The station service equipment according to claim 1 or 2. The display control unit, the confirmation screen or the final confirmation screen, pop-up display on the display unit,
The station service equipment according to claim 3. A computer that controls station equipment,
A reissue registration image for accepting the reissue registration of the IC card is displayed on the display unit,
Among a plurality of reissue registration reasons included in the reissue registration image displayed on the display unit, a reissue registration reason selected by a user is accepted,
Further, a first icon indicating a reissue registration reason in a series of images when the loss of the IC card is the reissue registration reason among the plurality of reissue registration reasons, Displaying each of the second icons indicating the reissue registration reason in the series of images in the case of the reason in the same series of colors;
Display control program.

Images