JP2019159649A - Product provision information search server and buying and selling mediation system - Google Patents

Abstract

To provide services in which means for moving "goods" such as products to customers and means for moving "persons" such as customers to shops where products are provided are included.SOLUTION: A server includes: product information acquisition means for acquiring product information from a customer end terminal; search means for searching, from database, for a combination of home delivery service provider information relating to a home delivery service provider providing home delivery services of the acquired product, selling service provider information relating to a selling service provider providing the acquired product, and moving service provider information relating to a moving service provider providing means to move the customer to the selling location, and moving service provider information relating to a moving service provider providing means to move the product to the customer from the selling location of the acquired product; and search result transmitting means for transmitting the search result to the customer end terminal.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a product provision information search server and a sales mediation system.

  There is a delivery service in which the ordered product is delivered to the customer's home. However, in this home delivery service, the area where home delivery is possible is limited for each home delivery store that performs the home delivery service. For this reason, the above-described home delivery service cannot deliver to a place far away from the home delivery store.

  In order to solve the above problem, Patent Document 1 discloses a home delivery service that can receive a home delivery service by providing a home delivery contractor who undertakes the home delivery service of the home delivery shop even at a location far away from the home delivery shop. A service mediation system is described.

JP 2009-80565 A

  However, the technique described in Patent Document 1 has a concept of delivering “goods” such as products, and has a concept of carrying “people” such as moving customers to actual stores such as home delivery stores. Absent. Here, the customer has a request to select a product acquisition method from various conditions when acquiring the product desired by the customer. Specifically, select “I want to go to a real store to see the product”, “I have a store that is obsessed”, or “Compare the cost and time required, and choose to go to the home delivery service and the real store "I want to do it."

  Therefore, the present invention aims to provide a service including means for moving a “good” such as a product to a customer and a means for moving a “person” such as a customer to a store where the product is provided. To do.

In order to solve the above problems, the present invention has the following configuration.
(First invention)
The product provision information search server according to the first invention is a product information acquisition means for acquiring product information related to a product requested by a customer from a customer side terminal, and a home delivery service related to a home delivery service provider that provides a home delivery service for the product Stores provider information, sales service provider information related to a sales service provider that provides a sales service for the product at a sales location, and mobile service provider information related to a customer or a mobile service provider that provides means for moving the product. From the database, the delivery service provider information related to the delivery service provider providing the delivery service of the product of the product information acquired by the product information acquisition unit, and the product of the product information acquired by the product information acquisition unit Service Provider Information on Sales Service Providers that provide other sales services And a combination of mobile service provider information relating to a mobile service provider that provides a means for moving a customer to the sales location of the sales service provider, and the sales location of the product in the product information acquired by the product information acquisition means Search means for searching for mobile service provider information relating to a mobile service provider that provides means for moving the goods up to the customer, and search result transmission for transmitting a search result by the search means to the customer side terminal Means.

(Second invention)
A product provision information search server according to a second aspect of the present invention is the product provision information search server according to claim 1, wherein a selection result acquisition for acquiring a selection result based on a search result by the search means from the customer side terminal In accordance with the selection result acquired by the means and the selection result acquisition means, the product information is associated with customer information relating to the customer in advance, the terminal on the delivery service provider side, the terminal on the sales service provider side, or movement Mediation processing means for transmitting to the terminal on the service provider side.

(Third invention)
A product provision information search server according to a third invention is the product provision information search server according to claim 1 or 2, and uses a search result by the search means in a specific order according to a customer's request. Sorting means capable of sorting the search results is further provided, and the search result sending means sends the search results sorted by the sorting means to the customer side terminal.

(Fourth invention)
A product provision information search server according to a fourth aspect of the present invention is the product provision information search server according to claim 3, wherein the sorting means has, as the specific order, at least a price required to provide a product in ascending order. The search results obtained by the search means can be sorted in the order of the time required to provide the product and the order close to the time when the customer desires to provide the product.

(Fifth invention)
A product provision information search server according to a fifth invention is the product provision information search server according to any one of claims 1 to 4, wherein the product provision information search server is selected by a customer using a search result by the search means. The search result transmitting means further transmits the search result narrowed down by the narrowing means to the customer side terminal.

(Sixth invention)
A sales mediation system according to a sixth aspect of the present invention receives a search result by the search means from the product provision information search server according to any one of claims 1 to 5 and the product provision information search server. And a customer side terminal.

(Seventh invention)
A sales mediation system according to a seventh aspect is the sales mediation system according to claim 6, wherein the customer side terminal specifies a search result transmitted from the search result transmission means according to a customer's request. Customer-side sorting means that can be sorted in this order.

(Eighth invention)
The sales mediation system according to an eighth aspect of the present invention is the sales mediation system according to claim 7, wherein the customer-side sorting means includes, as the specific order, at least the order in which the price required to provide the products is low, The search results transmitted from the search result transmitting means can be sorted in the order of the time required to provide the products and the order close to the time that the customer desires to provide the products.

(9th invention)
A sales mediation system according to a ninth aspect is the sales mediation system according to any one of claims 6 to 8, wherein the customer terminal transmits a search result transmitted from the search result transmission means. Is further provided with a customer-side narrowing means for narrowing down to only search results including specific information selected by the customer.

(Tenth invention)
A sales mediation system according to a tenth aspect of the present invention is the sales mediation system according to any one of claims 6 to 9, wherein the product is a food, and a food owned by a customer is stored. A storage device capable of transmitting storage information regarding stored food to the customer side terminal is provided, and the customer side terminal is a customer based on the acquired product information and the storage information transmitted from the storage device. Is further provided with a deriving means for deriving only the missing food among the foods requested by.

  According to the present invention, it is possible to provide a service including means for moving a “thing” such as a product to a customer and a means for moving a “person” such as a customer to a store where the product is provided. it can.

It is a schematic diagram which shows the system configuration | structure of the sales mediation system in 1st Embodiment. It is a block diagram which shows the structure of the customer side terminal in 1st Embodiment. It is a block diagram which shows the structure of the merchandise provision information search server in 1st Embodiment. It is a figure which shows the example of a display of the search result sorted in the specific order by performing the sort process in 1st Embodiment. It is a figure which shows the example of a display of the search result sorted in the specific order by performing the sort process in 1st Embodiment. It is a figure which shows the example of a display of the search result sorted in the specific order by performing the sort process in 1st Embodiment. FIG. 5A is a diagram illustrating a display example of a narrowing condition during execution of a narrowing process according to the first embodiment, and FIG. 8B is a diagram illustrating a display example of a search result as a result of performing the narrowing process. It is a figure which shows the flow of the sales mediation system in 1st Embodiment. It is a schematic diagram which shows the system configuration | structure of the sales mediation system in 2nd Embodiment. It is a block diagram which shows the structure of the customer side terminal in 2nd Embodiment. It is a figure which shows the flow of the sales mediation system in 2nd Embodiment.

(First embodiment)
Hereinafter, with reference to the drawings, the trading brokerage system 10 in the first embodiment will be described.
FIG. 1 is a schematic diagram showing a system configuration of a buying and selling brokerage system 10 in the first embodiment. This sales mediation system 10 mediates transactions among customers, home delivery service providers, sales service providers, and mobile service providers.

  The “home delivery service provider” is a business that provides a home delivery service for products. For example, the delivery service providers include “delivery (distribution) traders”, “home delivery / net super traders”, “mobile super traders”, and the like.

  A “sales service provider” is a business operator who provides a sales service for products at a sales location. For example, the sales service providers include “store-type retail stores” such as department stores, supermarkets, and specialty stores, and “restaurants” such as restaurants and pubs.

  The “mobile service provider” is a business operator that provides a means for moving customers or products. For example, the mobile service provider includes a “delivery agent”, a “shopping agent”, a “mobility service provider (a provider that provides a means for moving people)”, and the like.

  As shown in FIG. 1, the sales brokerage system 10 includes a plurality of customer-side terminals 100, a product provision information search server 200, a plurality of home delivery service provider-side terminals 300, and a plurality of sales service provider-side terminals 400. And a plurality of mobile service provider side terminals 500. In the first embodiment, the “buy and sell brokerage system 10 for obtaining“ food ”requested by the customer, where“ product ”is“ food ”, will be described. In the following, “food” refers to both finished products (eg, omelet rice) and ingredients (eg, eggs, milk), and “food” refers only to ingredients. Show.

Customer side terminal 100 is a smart phone which a customer owns as an example. The customer terminal 100 is connected to the product provision information search server 200 via a network such as the Internet, a LAN (Local Area Network), a WAN (Wide Area Network) or the like.
The product provision information search server 200 is connected to each of the customer side terminal 100, the home delivery service provider side terminal 300, the sales service provider side terminal 400, and the mobile service provider side terminal 500 via the network.

  The delivery service provider side terminal 300 is, for example, a communication terminal such as a smartphone, a tablet terminal, or a PC (personal computer) owned by the delivery service provider. The home delivery service provider side terminal 300 is connected to the product provision information search server 200 via the network.

  For example, the sales service provider side terminal 400 is a communication terminal such as a smartphone, a tablet terminal, or a PC (personal computer) owned by the sales service provider. The sales service provider side terminal 400 is connected to the product provision information search server 200 via the network.

  The mobile service provider side terminal 500 is, for example, a communication terminal such as a smartphone, a tablet terminal, or a PC (personal computer) owned by the mobile service provider. The mobile service provider side terminal 500 is connected to the product provision information search server 200 via the network.

FIG. 2 is a block diagram illustrating a configuration of the customer terminal 100 according to the first embodiment.
As shown in FIG. 2, the customer terminal 100 includes a control unit 110, a storage unit 120, an operation unit 130, a display unit 140, and a communication unit 150.

  The control unit 110 includes a CPU 112 (Central Processing Unit), a ROM 114 (Read Only Memory), a RAM 116 (Random Access Memory), and an input / output interface (I / O 118). These units are connected to each other via a bus. ing.

  Functional units including a storage unit 120, an operation unit 130, a display unit 140, and a communication unit 150 are connected to the I / O 118. Each of these functional means can communicate with the CPU 112 via the I / O 118.

  As the storage unit 120, for example, an SSD (Solid State Drive), a flash memory, or the like is used. The storage unit 120 stores an order processing program 120A for executing the order processing in the first embodiment. In the storage unit 120, for example, the order processing program 120A is acquired by downloading from a Web site provided by the product provision information search server 200.

  In addition, the storage unit 120 includes a food information database 120B that stores food information related to food. This food information includes information indicating only finished products (eg, omelet rice) and information indicating ingredients (eg, eggs, milk, etc.) necessary for cooking the finished product (eg, omelet rice). .

The operation means 130 is provided with a power button, various operation buttons, and the like.
As the display means 140, for example, a liquid crystal display (LCD), an organic EL (Electro Luminescence) display, or the like is used. This display means 140 has a touch panel for the customer to operate the customer side terminal 100 integrally with the display surface. Therefore, in the first embodiment, when the customer operates the display unit 140, food information related to the food desired by the customer is input to the customer terminal 100.

  The communication means 150 is connected to the above-described network, and enables communication with the product provision information search server 200 via this network. In the first embodiment, the communication unit 150 and the network are connected wirelessly.

FIG. 3 is a block diagram showing the configuration of the product provision information search server 200 in the first embodiment.
As shown in FIG. 3, the product provision information search server 200 includes a control unit 210, a storage unit 220, and a communication unit 230.

The control unit 210 includes a CPU 212, a ROM 214, a RAM 216, and an I / O 218, and these units are connected to each other via a bus.
Each functional unit including a storage unit 220 and a communication unit 230 is connected to the I / O 218. Each of these functional units can communicate with the CPU 212 via the I / O 218.

  As the storage unit 220, for example, an HDD (Hard Disk Drive), an SSD, or a flash memory is used. The storage means 220 stores an order processing program 220A. This order processing program 220A is preinstalled in the product provision information search server 200. Not limited to this, the order processing program 220A may be stored in a non-volatile storage medium, or distributed via a network, and appropriately installed in the product provision information search server 200.

  The storage means 220 stores a delivery service provider database 220B, a sales service provider database 220C, a mobile service provider database 220D, and a customer database 220E.

  In the home delivery service provider database 220B, home delivery service provider information related to the home delivery service provider is registered. This home delivery service provider information includes information indicating the “name”, “location address”, “contact” and “home delivery service” of the home delivery service provider. The information indicating this "home delivery service" includes information on foods handled, food price information on food prices, transfer offer price information on prices for delivering food to customers, and foods under customers. Provided time information related to the deliverable time is included. The home delivery service provider information is updated each time information is transmitted from the home delivery service provider side terminal 300.

  In the sales service provider database 220C, sales service provider information related to the sales service provider is registered. This sales service provider information includes information indicating the “name”, “location address”, “contact” and “sales service” of the sales service provider. Information indicating this “sales service” includes handled food information and food price information. The sales service provider information is updated each time information is transmitted from the sales service provider side terminal 400.

  In the mobile service provider database 220D, mobile service provider information related to the mobile service provider is registered. The mobile service provider information includes information indicating the “name”, “address of the location”, “contact address”, and “mobile service” of the mobile service provider. The information indicating the “mobile service” includes mobile means providing information indicating a sales place of a sales service provider capable of providing the mobile service, mobile offer price information, and provisionable time information. . The mobile service provider information is updated each time information is transmitted from the mobile service provider side terminal 500.

  In the customer database 220E, customer information related to customers is registered. The customer information includes, for example, information indicating the customer's “name”, “address”, and “contact” and “identification information” that identifies each customer terminal 100. This “identification information” is terminal-specific information for identifying each customer-side terminal 100. For example, a MAC (Media Access Control) address, a SIM (Subscriber Identity Module) card ID (Identification) number, , Customer ID entered by the customer is included.

  The communication means 230 is connected to the above-described network, and communicates with the customer side terminal 100, the delivery service provider side terminal 300, the sales service provider side terminal 400, and the mobile service provider side terminal 500 via this network. Is possible. In the first embodiment, the communication unit 230 and the network are connected wirelessly.

  Next, with reference to FIG.2 and FIG.3, the functional structure of CPU112 of the customer side terminal 100 and CPU212 of the merchandise provision information search server 200 is demonstrated.

  As shown in FIG. 2, the CPU 112 of the customer terminal 100 functions as an acquisition unit 112A, a customer side sorting unit 112B, a customer side narrowing unit 112C, and a transmission processing unit 112D. The CPU 112 functions as each of these units by writing the order processing program 120A stored in the storage unit 120 into the RAM 116 and executing it.

  The acquisition unit 112A acquires food information. Specifically, when the display unit 140 is operated by the customer, the acquisition unit 112A analyzes the operation mode of the display unit 140 by the customer and acquires the corresponding food information from the food information database 120B of the storage unit 120.

  The customer-side sorting unit 112B can sort the search results transmitted from the search result transmission unit 212C described later in a specific order according to the customer's request. In the first embodiment, the search results sorted by the customer side sorting unit 112B are displayed on the display unit 140 in a specific order corresponding to the sorting (see FIGS. 4 to 6). Details of this will be described later.

  The customer side narrowing means 112C narrows down the search result transmitted from the search result transmitting means 212C described later to only the search result including the specific information selected by the customer. In the first embodiment, only the search result including the narrowing condition for narrowing the search result by the customer side narrowing means 112C and the specific information is displayed on the display means 140 (see FIG. 7). Details of this will be described later.

  The transmission processing unit 112D performs processing for transmitting food information to the product provision information search server 200. The “food information” is associated with the “identification information” for identifying the customer terminal 100 of the transmission source, and from which customer terminal 100 the “food information” is transmitted. Can be identified. Further, the transmission processing unit 112D performs a process of transmitting a selection result based on a search result by the search unit 212B described later to the product provision information search server 200.

  As shown in FIG. 3, the CPU 212 of the product provision information search server 200 functions as product information acquisition means 212A, search means 212B, search result transmission means 212C, selection result acquisition means 212D, and mediation processing means 212E. The CPU 212 functions as each of these units by writing the order processing program 220A stored in the storage unit 220 into the RAM 216 and executing it.

  The product information acquisition unit 212 </ b> A acquires food information transmitted from the customer side terminal 100 via the communication unit 230.

The search means 212B searches for predetermined information from the storage means 220.
The retrieval unit 212B includes, from each database stored in the storage unit 220, home delivery service provider information relating to a home delivery service provider that provides a food delivery service of the food information acquired by the product information acquisition unit 212A, and product information acquisition unit Sales service provider information relating to a sales service provider providing a food sales service of the food information acquired by 212A, and a mobile service provider relating to a mobile service provider providing means for moving customers to the sales location of the sales service provider The combination of the provider information and the mobile service provider information relating to the mobile service provider that provides the means for moving the food from the food sales location of the food information acquired by the merchandise information acquisition means 212A to below the customer are searched. .

  Further, in order to associate the food information acquired by the product information acquisition unit 212A with the customer information, the search unit 212B uses the identification information associated with the food information to search the transmission source of the food information from the customer database 220E of the storage unit 220. The customer information corresponding to the customer terminal 100 is searched.

  The search result transmission unit 212C transmits the search result by the search unit 212B to the customer terminal 100. Specifically, the search result transmission unit 212C includes a combination of the home delivery service provider information, the sales service provider information, and the mobile service provider information among the search results by the search unit 212B. The mobile service provider information is transmitted to the customer terminal 100.

  The selection result acquisition unit 212D acquires a selection result based on the search result by the search unit 212B from the customer side terminal 100. Specifically, the selection result acquisition unit 212D acquires the search result selected by the customer as the selection result from the search results by the search unit 212B transmitted by the search result transmission unit 212C.

  The mediation processing unit 212E associates the food information with the customer information according to the selection result acquired by the selection result acquisition unit 212D, and the delivery service provider side terminal 300, the sales service provider side terminal 400, or the mobile service provider To the terminal 500. Specifically, the mediation processing means 212E uses the food information acquired by the product information acquisition means 212A and the customer information searched by the search means 212B using the identification information associated with the food information as the order information, and the selection result The acquisition unit 212D transmits the result to the delivery service provider side terminal 300, the sales service provider side terminal 400, or the mobile service provider side terminal 500 according to the selection result acquired.

  Next, with reference to FIGS. 4 to 7, the sorting process by the customer side sorting unit 112B and the narrowing process by the customer side narrowing unit 112C will be described. In the first embodiment, by performing the sorting process by the customer side sorting unit 112B, as a specific order, the price required to provide foods is the lowest (hereinafter referred to as “price order”), and the foods are required to be provided. The search result transmitting unit 212C transmits the data in the order of early time (hereinafter referred to as “order of provision time”) and the order close to the time desired by the customer to provide food (hereinafter referred to as “order of desired time”). Search results can be sorted.

  4 to 6 are diagrams illustrating display examples of search results sorted in a specific order by performing the sorting process.

  As shown in FIG. 4, the display unit 140 displays the search result transmitted from the search result transmission unit 212C. The pull-down menu 141 is displayed on the upper left side of the display means 140 in a state where the search result is displayed, and a narrowing switch 142 is displayed on the right side of the pull-down menu 141. In the first embodiment, by operating this pull-down menu 141, at least items indicating "order by price", "order by provision time", and "order by desired time" are expanded (not shown). Then, based on the fact that the customer has selected a desired item from among the developed items, the sorting process by the customer side sorting means 112B is performed.

Here, when the customer selects the item “in order of price” from the pull-down menu 141, as shown in FIG. 4, the search result is displayed on the display unit 140 in the order of price.
Further, when the customer selects the item “in order of provision time” from the pull-down menu 141, as shown in FIG. 5, the search result is displayed on the display unit 140 in order of provision time. Furthermore, in this case, provision time information 143 indicating the time during which each service provider can provide food is displayed on the display means 140.

  In addition, when the customer selects the item of “order of desired time” from the pull-down menu 141, the search results are displayed on the display means 140 in order of desired time, as shown in FIG. Further, in this case, difference information 144 indicating the difference between the time when each service provider can provide food and the time when the customer wants to provide food is displayed on the display means 140.

  On the other hand, in the first embodiment, the narrowing process by the customer side narrowing means 112C is started by operating the narrowing switch 142, and the narrowing condition menu 145 shown in FIG. 7A is developed. Here, in the first embodiment, as the specific information for the customer to narrow down the search results, as shown in FIG. 7A, “service type”, “price”, “time”, and “evaluation”. Information about is provided.

  Based on the fact that the customer has selected desired specific information from the developed refinement condition menu 145 and then operated the refinement start button 146 displayed below the display means 140, FIG. The search result corresponding to the narrowing-down result shown in FIG.

Next, with reference to FIG. 8, the flow of the sales brokerage system 10 in the first embodiment will be described.
FIG. 8 is a diagram showing the flow of the sales brokerage system 10 in the first embodiment.

  As shown in FIG. 8, first, the customer terminal 100 performs food information acquisition processing for acquiring food information. Specifically, in the food information acquisition process, the operation mode of the display unit 140 by the customer is analyzed by the acquisition unit 112A, and the food information corresponding to the analysis result is acquired from the food information database 120B of the storage unit 120.

  Based on the end of the food information acquisition process, the customer terminal 100 transmits the food information acquired in the food information acquisition process to the product provision information search server 200 by the transmission processing unit 112D.

  In the merchandise offer information search server 200, based on the receipt of the food information from the customer terminal 100, a search process for searching for each service provider capable of providing a service corresponding to the food of the received food information is performed. . Specifically, in the search process, a delivery service related to a delivery service provider that provides a food delivery service for food information acquired by the product information acquisition unit 212A from each database stored in the storage unit 220 by the search unit 212B. The provider information, the sales service provider information related to the sales service provider that provides the food sales service of the food information acquired by the product information acquisition means 212A, and the means for moving the customer to the sales location of the sales service provider Movement relating to a mobile service provider that provides a means for moving food from the food sales location of the food information acquired by the product information acquisition means 212A to the customer under the combination of the mobile service provider information related to the mobile service provider to be provided Service provider information is searched. In this search process, the search unit 212B uses the identification information associated with the food information acquired by the product information acquisition unit 212A, from the customer database 220E of the storage unit 220 to the customer terminal 100 that is the transmission source of the food information. Corresponding customer information is also searched.

  Based on the end of the search process, the product provision information search server 200 uses the search result transmission unit 212C to search for the delivery service provider information and the search result from the search unit 212B searched by the search process. The sales service provider information and the combination of the mobile service provider information and the mobile service provider information are transmitted to the customer terminal 100.

  In the customer terminal 100, display processing for displaying the search result transmitted from the product provision information search server 200 on the display means 140 is performed. In the first embodiment, in the display process, the order of search results displayed by default does not have regularity such as “order by price” or “order by provision time”. That is, in the display process, the search result is displayed on the display unit 140 at random.

  In the customer terminal 100, after the display process, a sort process and a narrowing process for sorting and / or narrowing search results are performed.

  Among the sort processing and narrowing-down processing, in the sort processing, the customer selects a desired item from the pull-down menu 141 displayed on the display means 140, so that the customer side sorting means 112B selects the specific order selected by the customer. Search results are sorted.

  Of the sorting process and the narrowing process, in the narrowing process, first, the narrowing condition menu 145 is expanded when the customer operates the narrowing switch 142 displayed on the display unit 140. Next, in this narrowing-down process, after specific information desired by the customer is selected from the narrowing-down condition menu 145, the narrowing-down by the customer-side narrowing-down means 112C is performed by operating the narrowing-down start button 146. A search result corresponding to the narrowing-down result is displayed on the display unit 140.

  In the customer terminal 100, based on the completion of the sort process / restriction process, the transmission processing unit 112D transmits the selection result based on the search result by the search unit 212B to the product provision information search server 200. This selection result is determined by the customer operating the display means 140.

  In the product provision information search server 200, based on the reception of the selection result from the customer terminal 100, the mediation processing means 212E causes the delivery service provider terminal 300, the sales service provider terminal 400, or the mobile service provider. The order information is transmitted to the terminal 500. In the example shown in FIG. 8, the product provision information search server 200 uses the food information acquired by the product information acquisition unit 212A and the identification information associated with the food information by the mediation processing unit 212E. The customer information is sent as order information to the delivery service provider side terminal 300 according to the selection result acquired by the selection result acquisition means 212D.

(Operational effects of the first embodiment)
According to the structure of 1st Embodiment, there exist the following effects.
In the first embodiment, as described above, the product provision information search server 200 including at least the product information acquisition unit 212A, the search unit 212B, and the search result transmission unit 212C is provided.

Thereby, in the first embodiment, the search result by the search unit 212 </ b> B is transmitted from the product provision information search server 200 to the customer side terminal 100.
Here, there are demands for customers to go to a store and select food by themselves, and for food to be delivered to themselves, in order to conduct trading activities. Therefore, in the service for the customer to acquire food, the means for moving "goods" such as food under the customer is distinguished from the means for moving "people" such as customers to the store where the food is provided. There is no need.

  Therefore, since the product provision information search server 200 according to the first embodiment is configured as described above, the customer-side terminal 100 receives “things” such as products as a search result by the search means 212B. And a means for moving a “person” such as a customer to a store where the product is provided can be provided.

In the first embodiment, the product provision information search server 200 further includes the selection result acquisition unit 212D and the mediation processing unit 212E as described above.
Thereby, according to 1st Embodiment, the transaction between a customer, a delivery service provider, a sales service provider, and a movement service provider can be mediated via the merchandise provision information search server 200.

Further, in the first embodiment, as described above, the customer side terminal 100 including at least the customer side sorting unit 112B is provided.
Here, in the first embodiment, from the product provision information search server 200 to the customer terminal 100, the above-mentioned delivery service provision is included in the search results by the search means 212B searched by the search processing shown in FIG. All of the mobile service provider information, the sales service provider information, the combination of the mobile service provider information, and the mobile service provider information. For example, in the first embodiment, even if the sales location of the sales service provider of the customer's destination by the mobile service provider is an area away from the customer's address (eg, the destination sales location “Yokohama” ", The customer's address" Tokyo "), and the mobile service provider information corresponding to the mobile service provider are transmitted to the customer terminal 100. This is because the customer may have time, so it is up to the customer to decide which service to select after presenting all services to the customer.

  In the first embodiment, the search result transmission unit 212C is arranged in the “order by price”, the “order by provision time”, and the “order by desired time” as a specific order according to the customer's request by the customer side sorting unit 112B. The search results sent from can be sorted. Therefore, according to 1st Embodiment, after showing all the services to a customer, it can sort into the search result according to a customer's request from the services.

In the first embodiment, the customer side terminal 100 further includes the customer side narrowing means 112C as described above.
As described above, in the first embodiment, from the product provision information search server 200 to the customer terminal 100, the customer's intention is to select which service to select after presenting all services to the customer. Of the search results by the search means 212B searched in the search process shown in FIG. 8, the home delivery service provider information, the sales service provider information, and the mobile service provider information All the combinations and the above mobile service provider information are transmitted.

  In the first embodiment, information relating to “service type”, “price”, “time”, and “evaluation” is provided as specific information for the customer to narrow down the search results, and these information are used. The search result is narrowed down by the customer side narrowing means 112C. Therefore, according to 1st Embodiment, after showing all the services to a customer, it can narrow down to the search result according to a customer's request from the services.

(Second Embodiment)
The trading brokerage system 10 of the second embodiment will be described while omitting the overlapping parts with the first embodiment.

FIG. 9 is a schematic diagram showing a system configuration of the buying and selling brokerage system 10 in the second embodiment.
As shown in FIG. 9, in addition to the structure of 1st Embodiment, the sales brokerage system 10 of 2nd Embodiment stores the food which a customer owns, and stores the storage information regarding the stored food into a customer. A storage device 600 that can transmit to the terminal 100 is provided. In addition, the storage device 600 according to the second embodiment is a “refrigerator” as an example.

  The storage device 600 includes at least photographing means (not shown) for photographing food stored in the storage device 600 and transmission means (not shown) for transmitting an image photographed by the photographing means as storage information. I have. Note that the transmission means (not shown) in the second embodiment is wirelessly connected to the same network as in the first embodiment, and can communicate with the customer terminal 100 via this network. .

  As shown in FIG. 10, the customer terminal 100 according to the second embodiment includes a voice input unit 160 that receives voice input from a customer in addition to the configuration of the first embodiment. In the second embodiment, as an example, the voice input unit 160 is a “microphone”.

  And the acquisition means 112A in 2nd Embodiment can acquire food information based on the voice which a customer utters. Specifically, when the voice uttered by the customer is input by the voice input unit 160, the acquisition unit 112A analyzes the voice uttered by the customer and obtains corresponding food information from the food information database 120B of the storage unit 120. get.

  Furthermore, the CPU 112 of the customer terminal 100 in the second embodiment functions as a derivation unit 112E in addition to the configuration of the first embodiment.

  The deriving unit 112E derives only the missing food from the food requested by the customer based on the food information acquired by the acquiring unit 112A and the storage information transmitted from the storage device 600. Although the details will be described later, the derivation unit 112E is based on the food information acquired by the acquisition unit 112A and the storage information transmitted from the storage device 600. Deriving information. The “insufficient ingredient information” is associated with “identification information” identifying the customer terminal 100 of the transmission source, and from which customer terminal 100 the “insufficient ingredient information” is transmitted. Can be identified.

  Next, with reference to FIG. 11, the flow of the sales brokerage system 10 in the second embodiment will be described with the food requested by the customer as “Omurice”. In addition, description is abbreviate | omitted about the duplication part with 1st Embodiment.

FIG. 11 is a diagram illustrating a flow of the sales brokerage system 10 in the second embodiment.
As shown in FIG. 11, first, food information acquisition processing is performed at the customer side terminal 100. Specifically, in the food information acquisition process, the voice (eg, “I want to eat omelet rice”) uttered by the customer input to the voice input unit 160 is analyzed by the acquisition unit 112A, and the food information corresponding to the analysis result is analyzed. Is acquired from the food information database 120B of the storage means 120 (example: “egg”, “rice”, “chicken”, “onion”, “milk”, “butter”, “salt”, “pepper”, “tomato” Ketchup "and" salad oil ").

  In the customer terminal 100, based on the completion of the food information acquisition process, the insufficient food information derivation process for deriving the insufficient food information is performed. Specifically, in the deficient food information derivation process, an image in the storage device 600 captured by a capturing unit (not shown) of the storage device 600 is transmitted to the customer terminal 100 as storage information by a transmission unit (not shown). Thereafter, in the deficient food information derivation process, the storage information transmitted by the customer terminal 100 is analyzed by the derivation means 112E, and the food information corresponding to the analysis result is derived from the food information database 120B of the storage means 120 (example) : "Rice", "onion", "milk", "salt", "pepper", "tomato ketchup", and "salad oil"). In the deficient food information derivation process, the derivation means 112E refers to the food information corresponding to the derived storage information and the food information acquired in the food information acquisition process to derive the deficient food information. (Example: “Egg”, “Chicken”, and “Butter”).

  Based on the completion of the deficient ingredient information derivation process, the customer terminal 100 transmits the deficient ingredient information derived in the deficient ingredient information derivation process to the product provision information search server 200 by the transmission processing unit 112D.

  The merchandise offer information search server 200 performs a search process for searching for each service provider that can provide a service corresponding to the food of the received lacking ingredient information based on the fact that the lacking ingredient information is received from the customer terminal 100. Done.

  Based on the end of the search process, the product provision information search server 200 uses the search result transmission unit 212C to search for the delivery service provider information and the search result from the search unit 212B searched by the search process. The sales service provider information and the combination of the mobile service provider information and the mobile service provider information are transmitted to the customer terminal 100.

In the customer terminal 100, display processing for displaying the search result transmitted from the product provision information search server 200 on the display means 140 is performed.
In the customer terminal 100, after the display process, a sort process and a narrowing process for sorting and / or narrowing search results are performed.

  In the customer terminal 100, based on the completion of the sort process / restriction process, the transmission processing unit 112D transmits the selection result based on the search result by the search unit 212B to the product provision information search server 200.

  In the product provision information search server 200, based on the reception of the selection result from the customer terminal 100, the mediation processing means 212E causes the delivery service provider terminal 300, the sales service provider terminal 400, or the mobile service provider. The order information is transmitted to the terminal 500.

(Operational effects of the second embodiment)
According to the structure of 2nd Embodiment, there exist the following effects. In addition, description is abbreviate | omitted about the duplication part with 1st Embodiment.

In 2nd Embodiment, 112 A of acquisition means acquire food information based on the audio | voice which a customer utters. That is, in the second embodiment, there is no need for the customer to manually input food information.
Here, there are cases where the customer is not free due to the case where the hand cannot be released during the other housework or the hand is dirty during the other housework. In addition, there is a demand for customers to perform a plurality of housework at the same time in order to increase the efficiency of housework.

  Therefore, according to the second embodiment, since the acquisition unit 112A can acquire food information based on the voice uttered by the customer, a plurality of housework can be performed at the same time even in the state where the hand is not available. Can contribute to the improvement of customer housework efficiency.

  In the second embodiment, as described above, in addition to the first embodiment, the storage device 600 and the derivation means 112E are provided.

  And in 2nd Embodiment, the shortage ingredient information derived | led-out by the derivation | leading-out means 112E is transmitted to the merchandise provision information search server 200, Based on this lacking ingredient information, the delivery service provider side terminal from the merchandise provision information search server 200 300, an order is requested to the sales service provider side terminal 400 or the mobile service provider side terminal 500 (order information is transmitted). Thereby, according to 2nd Embodiment, in acquiring the foodstuff which a customer desires, it can suppress acquiring the foodstuff already accommodated in the storage apparatus 600 redundantly.

(Other)
In the above embodiment, the delivery service providers include “delivery (distribution) traders”, “home delivery / net super traders”, “mobile super traders” and the like. However, the present invention is not limited to this, and the delivery service provider may include “general consumers” such as “neighbors” registered in the sales brokerage system 10. In this case, the “neighboring resident” who is the home delivery service provider may cook and provide the food requested by the customer (eg, the finished product “Omurice”), or the food requested by the customer (eg : “Egg” as a material) may be provided from the storage device 600 as a so-called “separation”.

  In the above embodiment, only the mobile service provider provides the customer moving means. However, the present invention is not limited to this, and the home delivery service provider and the sales service provider may also provide the customer moving means. That is, the home delivery service provider and the sales service provider in this case can provide a means for moving the customer to the own store, warehouse, or the like that can provide the product requested by the customer.

  In the above embodiment, the customer terminal 100 is a smartphone owned by a customer. However, the present invention is not limited to this, and the customer terminal 100 may be another communication terminal such as a tablet terminal or a PC.

  In the above embodiment, in the display process, the order of search results displayed by default does not have regularity such as “price order” or “provision time order”. However, the present invention is not limited to this, and as a default state in the display process, an order having regularity such as “order by price” or “order by provision time” may be set.

  In the above-described embodiment, the “refrigerator” for performing cold insulation has been described as the storage device 600. However, the storage device 600 is not limited thereto, and the “warm storage” for performing heat insulation may be used. Further, the storage device 600 may have a configuration that does not have a cold insulation function and a thermal insulation function.

  In the above embodiment, the “product” is “food”, but the present invention is not limited to this, and the “product” may be “daily necessities” such as a detergent or a sponge.

  In the above embodiment, the delivery service provider database 220B, the sales service provider database 220C, the mobile service provider database 220D, and the customer database 220E are provided in the product provision information search server 200. However, the present invention is not limited to these. May be made independent of the product provision information search server 200.

  In the above embodiment, the customer-side terminal 100 is provided with the customer-side sorting means 112B, and the customer-side terminal 100 performs the sorting process. However, the present invention is not limited to this, and the product provision information search server 200 includes sorting means that can sort the search results in a specific order according to the customer's request using the search result by the search means 212B. The server 200 may perform sort processing. In this case, the merchandise provision information search server 200 transmits the search results sorted by the sorting means to the customer terminal 100 by the search result sending means 212C in the sorting process. In this case, the “specific order” is the same as that in the above embodiment.

  In the above embodiment, the customer-side terminal 100 is provided with the customer-side narrowing means 112C, and the customer-side terminal 100 performs the narrowing-down process. However, the present invention is not limited to this, and the product provision information search server 200 is provided with a narrowing means for narrowing down to only the search results including the specific information selected by the customer using the search result by the search means 212B. A narrowing process may be performed at 200. In this case, the product provision information search server 200 transmits the search result narrowed down by the narrowing-down means to the customer-side terminal 100 by the search result transmission means 212C in the narrowing-down process. In this case, the “specific information” is the same as that in the above embodiment.

  In the above embodiment, the product providing information search server 200 is provided with the search unit 212B, and the search result by the search unit 212B is transmitted to the customer terminal 100. However, without providing the product providing information search server 200 with the search means 212B, the product providing information search server 200 receives the food information received from the customer side terminal 100 as a home delivery service provider side terminal 300 and a sales service provider side terminal 400. , And may be transmitted to the mobile service provider side terminal 500.

  In this case, the product providing information search server 200 provides the mobile service provider side terminal 500 with a sales service related to a sales service provider that can provide the food of the food information together with the food information received from the customer side terminal 100. It is desirable to send provider information. Thereby, it is possible to inform the mobile service provider who does not have the food requested by the customer of the sales service provider that can provide the food requested by the customer.

  In the above case, the merchandise provision information search server 200, from the mobile service provider side terminal 500, information indicating the sales service provider determined based on the above sales service provider information, the mobile provision price information, Information indicating the mobile service including the available time information is received. Upon receiving the information indicating the mobile service, the product provision information search server 200 reads the food price information of the sales service provider corresponding to the information indicating the mobile service from the sales service provider database 220C, and the customer requests. Determine the price of food.

DESCRIPTION OF SYMBOLS 10 Trading mediation system 100 Customer side terminal 110 Control means 112 CPU
112A Acquisition means 112B Customer side sorting means 112C Customer side narrowing means 112D Transmission processing means 112E Deriving means 114 ROM
116 RAM 118 I / O
120 storage means 120A order processing program 120B food information database 130 operation means 140 display means 141 pull-down menu 142 narrow-down switch 143 provision time information 144 difference information 145 narrow-down condition menu 146 narrow-down start button 150 communication means 160 voice input means 200 product information search Server 210 Control means 212 CPU
212A Product information acquisition unit 212B Search unit 212C Search result transmission unit 212D Selection result acquisition unit 212E Mediation processing unit 214 ROM 216 RAM
218 I / O 220 storage means 220A order processing program
220B Home delivery service provider database 220C Sales service provider database 220D Mobile service provider database 220E Customer database 230 Communication means 300 Home delivery service provider side terminal 400 Sales service provider side terminal 500 Mobile service provider side terminal 600 Storage device

Claims (10)

Product information acquisition means for acquiring product information related to the product requested by the customer from the customer side terminal,
Delivery service provider information relating to a delivery service provider providing the delivery service for the product, sales service provider information relating to a sales service provider providing the sale service for the product at a sales location, and means for moving the customer or the product From a database that stores mobile service provider information about mobile service providers that provide
Delivery service provider information related to a delivery service provider that provides a delivery service for the product of the product information acquired by the product information acquisition unit, and a sales service for the product of the product information acquired by the product information acquisition unit. A combination of sales service provider information relating to a sales service provider to be provided, and mobile service provider information relating to a mobile service provider that provides means for moving a customer to the sales location of the sales service provider, and the product information acquisition means Search means for searching for mobile service provider information relating to a mobile service provider that provides means for moving the product from the sales location of the product to the bottom of the customer of the product information acquired by
Search result transmission means for transmitting the search result by the search means to the customer side terminal;
Product offer information search server including Selection result acquisition means for acquiring a selection result based on a search result by the search means from the customer side terminal;
In accordance with the selection result acquired by the selection result acquisition means, the product information is associated with customer information relating to the customer in advance, a terminal on the delivery service provider side, a terminal on the sales service provider side, or a mobile service provider Mediating processing means for transmitting to the terminal on the side,
The product provision information search server according to claim 1, further comprising: Sorting means capable of sorting the search results in a specific order according to the customer's request using the search results by the search means,
The merchandise provision information search server according to claim 1 or 2, wherein the search result transmission means transmits the search result sorted by the sorting means to the customer side terminal. The sorting means includes
As the specific order, at least the search results by the search means are sorted in ascending order of the price required to provide the product, the order in which the time required to provide the product is early, and the time that the customer wants to provide the product. The product provision information search server according to claim 3 which can be performed. Using a search result by the search means, further comprising a narrowing means for narrowing down to only the search result including the specific information selected by the customer;
5. The product provision information search server according to claim 1, wherein the search result transmission unit transmits the search result narrowed down by the narrowing-down unit to the customer-side terminal. The product provision information search server according to any one of claims 1 to 5,
The customer side terminal that receives the search result by the search means from the product provision information search server,
Trading brokerage system with The customer side terminal
The buying and selling brokerage system according to claim 6, further comprising customer side sorting means capable of sorting the search results transmitted from the search result sending means in a specific order according to customer demands. The customer side sorting means includes:
As the specific order, the search result transmission means transmits at least the order in which the price required for providing the product is low, the order in which the time for providing the product is early, and the order in which the customer desires to provide the product. The brokerage system according to claim 7, wherein search results can be sorted. The customer side terminal
9. The customer-side narrowing-down unit according to claim 6, further comprising a customer-side narrowing-down unit that narrows down a search result transmitted from the search result transmitting unit to only a search result including specific information selected by a customer. Trading brokerage system. The product is food;
A storage device that stores food owned by a customer and that can transmit storage information about the stored food to the customer terminal,
The customer side terminal
The derivation | leading-out means which derives | leads-out only the foodstuffs which are insufficient among the foodstuffs which a customer desires based on the acquired said merchandise information and the said storage information transmitted from the said storage apparatus is further provided. The sales brokerage system according to any one of the above.