JP2019153010A - Pseudo chat device, pseudo chat execution method, and program - Google Patents

Abstract

To relatively reduce psychological resistance to a pseudo chat when a user performs the chat on a computer.SOLUTION: A pseudo chat device includes: a user information acquisition unit for acquiring user information about a user; a template selection unit for selecting any one of a plurality of templates with a scenario of a pseudo group conversation based on the user information; an utterance pattern information selection unit for selecting any one of a plurality of utterance pattern information indicating an utterance example in the pseudo group conversation; a scenario generation unit for generating a scenario including a statement of a pseudo leader who leads a pseudo group conversation and a statement of one or more pseudo participants by applying, to the acquired template, the utterance pattern information selected by the utterance pattern information selection unit; and a pseudo chat execution unit for executing a pseudo chat, by using the acquired scenario, in which a pseudo leader, one or more pseudo participants and a user participate.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a pseudo chat device, a pseudo chat execution method, and a program.

  A technique for allowing a user to perform a pseudo conversation (chat) on a computer has been proposed. For example, in the network pseudo conversation system described in Patent Document 1, a server device stores a dictionary database in response to a registration request from a terminal. In the dictionary database, character image data, correspondence between words and response sentences, and unique identification information are associated with each other. When the server apparatus receives a conversation request designating identification information from the terminal, the server apparatus specifies a dictionary database based on the identification information. Further, when the server apparatus receives the conversation sentence from the terminal, the server apparatus sends the response sentence associated with the word included in the conversation sentence in the dictionary database and the image data included in the dictionary database to the terminal that requested the conversation. Send.

JP 2004-178299 A

Even if a service for performing pseudo chat is provided to a user, the service is not useful for the user unless the user uses the service. For example, even if a chatbot that simulates a doctor has a service that provides medical guidance or medical information by chatting with the user, the user must feel psychological resistance to the chat with the doctor and use the service. The user cannot receive medical guidance or medical information.
From the viewpoint of effective use of the service, it is preferable that the psychological resistance to the chat is small when the user performs the pseudo chat on the computer.

  An object of the present invention is to provide a pseudo chat device, a pseudo chat execution method, and a program that can solve the above-described problems.

  According to the first aspect of the present invention, the pseudo chat apparatus uses, as the user information, any one of a user information acquisition unit that acquires user information that is information about a user and a plurality of templates of a pseudo group conversation scenario. A template selection unit to select based on, a speech pattern information selection unit to select any one of a plurality of speech pattern information indicating a speech example in a pseudo group conversation based on the user information, and a template selected by the template selection unit A scenario for generating a scenario including the utterance of a pseudo-leader who leads the pseudo-group conversation and the utterances of one or more pseudo-participants by applying the utterance pattern information selected by the utterance pattern information selection unit The pseudo-leader, the one or more pseudo-participants, and the user using the generated scenario, Comprising a pseudo chat execution unit for executing a pseudo chat to join, the.

  According to the second aspect of the present invention, in the pseudo chat execution method, based on the user information, a step of obtaining user information that is information about the user and a plurality of templates of a pseudo group conversation scenario are obtained. A step of selecting, a step of selecting any one of a plurality of utterance pattern information indicating an utterance example in the pseudo group conversation based on the user information, and applying the selected utterance pattern information to the selected template. Generating a scenario including a statement of a pseudo-leader who leads the pseudo-group conversation and a statement of one or more pseudo-participants; and using the obtained scenario, the pseudo-leader and the one or more people Performing a pseudo chat in which the pseudo-participant and the user participate.

  According to the third aspect of the present invention, the program obtains one of a plurality of templates of a scenario of a pseudo group conversation and a step of acquiring user information, which is information about the user, on the computer based on the user information. A step of selecting, a step of selecting any one of a plurality of utterance pattern information indicating an utterance example in the pseudo group conversation based on the user information, and applying the selected utterance pattern information to the selected template. Generating a scenario including a statement of a pseudo-leader who leads the pseudo-group conversation and a statement of one or more pseudo-participants; and using the obtained scenario, the pseudo-leader and the one or more people And a step of executing a pseudo chat in which the pseudo-participant and the user participate.

  According to the present invention, when a user performs a pseudo chat on a computer, the psychological resistance to the chat can be made relatively small.

It is a schematic block diagram which shows the function structure of the pseudo chat system which concerns on embodiment of this invention. It is a figure which shows the example of the form which the pseudo chat apparatus which concerns on the embodiment performs a pseudo chat. It is a figure showing an example of user information concerning the embodiment. It is a figure showing an example of a template which a template storage part concerning the embodiment memorizes. It is a figure showing an example of a part of a template main part concerning the embodiment. It is a figure showing an example of a part of scenario concerning the embodiment. It is a figure which shows the example of the speech pattern information which the speech pattern information storage part which concerns on the embodiment memorize | stores. It is a figure which shows the example of a display of the screen of the pseudo chat by the terminal device which concerns on the embodiment. It is a flowchart which shows the example of the process sequence which the pseudo chat apparatus which concerns on the embodiment performs a pseudo chat. It is a figure which shows the example of the minimum structure of the pseudo chat apparatus which concerns on this invention.

Hereinafter, although embodiment of this invention is described, the following embodiment does not limit the invention concerning a claim. In addition, not all the combinations of features described in the embodiments are essential for the solving means of the invention.
FIG. 1 is a schematic block diagram showing a functional configuration of a pseudo chat system according to an embodiment of the present invention. As shown in FIG. 1, the pseudo chat system 1 includes a pseudo chat device 100 and a terminal device 200. The pseudo chat device 100 includes a communication unit 110, a storage unit 180, and a control unit 190. The storage unit 180 includes a user information storage unit 181, a template storage unit 182, and a speech pattern information storage unit 183. The control unit 190 includes a user information acquisition unit 191, a template selection unit 192, a speech pattern information selection unit 193, a scenario generation unit 194, and a pseudo chat execution unit 195.
In addition, the pseudo chat device 100 and the terminal device 200 communicate via the communication network 900.

The pseudo chat system 1 performs pseudo chat and provides guidance or information to the user. The instruction here is to guide the user to perform a certain action.
Below, the pseudo-chat system 1 demonstrates as an example the case where it guides a user to attach a sleep diary for sleep improvement in counseling in cognitive behavior therapy. However, the application target of the pseudo chat system 1 is not limited to a specific one. For example, the pseudo chat system 1 may provide product information to the user through online shopping and guide the purchase method of the product.
Hereinafter, the pseudo chat is referred to as a pseudo chat. A group conversation in a pseudo chat is called a pseudo group conversation. The group conversation here is a conversation between three or more persons.

The pseudo chat device 100 functions as a server device in the pseudo chat system 1. The pseudo chat device 100 executes a pseudo chat, and provides guidance and information for sleep improvement to the user by a statement in the chat. In particular, the pseudo chat device 100 simulates a pseudo leader and one or more pseudo participants by generating and executing a pseudo chat scenario. The pseudo-leader serves as a teacher (a counselor who leads counseling) who gives guidance on sleep improvement. The pseudo-participant serves as a participant (person to be counseled) who receives guidance for sleep improvement.
The pseudo chat device 100 is configured using a computer such as a workstation.

The simulated chat device 100 simulates not only the pseudo-leader but also the pseudo-participant, so that the user can feel that he / she is being instructed not only by himself but also by other participants. When the user feels that there is a friend who receives guidance together, it provides mental support for receiving guidance, and in this respect, psychological resistance to the user performing pseudo chat is relatively small.
In addition, since the user has a sense of belonging to the group of the pseudo chat, the willingness to receive the pseudo chat is easily continued. In this respect, the psychological resistance to the user performing the pseudo chat becomes relatively small.

FIG. 2 is a diagram illustrating an example of a form in which the pseudo chat device 100 performs a pseudo chat. In the example of FIG. 2, the pseudo chat apparatus 100 simulates one pseudo leader B11 and two pseudo participants B21 and B22. Further, the user U participates in the pseudo chat as a participant, and the chat by one teacher and three participants is performed in a pseudo manner.
However, the number of pseudo-leaders and pseudo-participants simulated by the pseudo-chat device 100 is not limited to one and two as shown in FIG. 2, and may be two or more including the pseudo-leaders and pseudo-participants. That's fine.

  Here, as a method for executing a pseudo group conversation, a method in which a pseudo lead is configured by a chatbot (Chatbot, an agent for simulating a chat participant) and a plurality of users are each participating as a participant can be considered. . However, in this method, when the users start free talk, the pseudo chat apparatus cannot control the flow of the talk. Furthermore, when a conversation flows in a direction that the pseudo chat device does not intend due to a free talk between users, the conversation may not be established (the pseudo chat device may not be able to make a statement that holds as a conversation).

Further, as another method for executing the pseudo group conversation, it is conceivable to provide one chat bot for each of the pseudo leader and the pseudo participant and operate each chat bot independently. However, technical hurdles are very high in order to establish a conversation using this method.
On the other hand, the pseudo chat device 100 generates and executes a scenario including the statements of the pseudo leader and the pseudo participant. Since the pseudo chat apparatus 100 executes the pseudo chat by executing one scenario, the control of the flow of the talk is relatively easy, and the technical hurdle for establishing the conversation is also relatively low.

The communication unit 110 communicates with other devices. In particular, the communication unit 110 communicates with the terminal device 200 via the communication network 900 to transmit and receive messages in the pseudo chat.
The storage unit 180 stores various types of information and programs for configuring the control unit 190. The storage unit 180 is configured using a storage device provided in the pseudo chat device 100.

The user information storage unit 181 stores user information. The user information here is information about the user.
FIG. 3 is a diagram illustrating an example of user information. The user information shown in FIG. 3 includes items of “user ID”, “sex”, “age”, “recording count”, “average sleep time”, and “Athens insomnia scale”.

  Determining the degree of similarity between a user and a pseudo-participant by giving information (pseudo-participant characteristic information described later) having items similar to the user information to a pseudo-participant that simulates a group conversation participant Can do. Based on this similarity, it is expected that the user can provide information that can be used as a reference by presenting the remarks of pseudo-participants that are similar to the user so that the user can easily perform actions that can be performed. The On the other hand, it is expected that by presenting the remarks of a pseudo participant that is significantly different from the user, it is possible to provide the user with a new awareness, such that the user can present another behavior that the user did not expect.

  Template storage unit 182 stores a plurality of pseudo-group conversation scenario templates. Hereinafter, the template of the scenario of the pseudo group conversation is simply referred to as a template. Each of the templates includes a utterance of a pseudo-leader who serves as a counselor in cognitive behavior therapy, and information indicating the utterance timing of one or more pseudo-participants who serve as a counseling subject in cognitive behavior therapy.

FIG. 4 is a diagram illustrating an example of a template stored in the template storage unit 182. In FIG. 4, an example of a plurality of templates stored in the template storage unit 182 is shown in a table format, and one row corresponds to one template.
As shown in FIG. 4, in each template, a template ID, a template selection condition, and a template body are associated with each other.

The template ID is identification information for identifying a template. Although FIG. 4 shows an example in which a serial number is used as a template ID, the template ID is not limited to a serial number and can be data in various formats that can identify a template.
The template selection condition indicates information for the template selection unit 192 to select a template.
The template body is the basis for a simulated chat scenario. The scenario generation unit 194 generates a scenario by inserting the speech of the pseudo participant into the template body.

FIG. 5 is a diagram illustrating an example of a part of the template main body. In the example of FIG. 5, the pseudo-leader's remarks are shown following the tag “Teacher:”. In addition, <> indicates the speech timing of the pseudo participant and the user.
FIG. 6 is a diagram illustrating an example of a part of a scenario. The scenario shown in FIG. 6 can be obtained by inserting information indicating the pseudo-participant's speech and the user's speech timing into the template body of FIG. In the example of FIG. 6, user X and user Y are pseudo participants, and user A is a user (a person who actually receives counseling).

According to the scenario of FIG. 6, in the pseudo-chat pseudo leaders to question the "Hello. Did you guys record for one week." In response to this question, the pseudo-participant user X replied “I recorded twice.”, And user Y replied “I am seven.” receive.
Thus, by presenting the pseudo participant's answer to the user before the user's answer, the user can get a sense that he / she is being instructed with other participants as well as himself / herself. When the user feels that there is a friend who receives guidance together, it provides mental support for receiving guidance, and in this respect, psychological resistance to the user performing pseudo chat is relatively small.

In addition, since the user has a sense of belonging to the group of the pseudo chat, the willingness to receive the pseudo chat is easily continued. In this respect, the psychological resistance to the user performing the pseudo chat becomes relatively small.
Further, the user can grasp the answer method by referring to the answer of the pseudo participant, and can answer relatively easily in this respect.

  The speech pattern information storage unit 183 stores a plurality of speech pattern information. The speech pattern information is information indicating a speech example in the pseudo group conversation. The speech pattern information includes pseudo participant characteristic information. The pseudo participant characteristic information is information indicating characteristics assumed for the pseudo participant to which the speech pattern information is applied.

FIG. 7 is a diagram illustrating an example of speech pattern information stored in the speech pattern information storage unit 183. In FIG. 7, an example of a plurality of message pattern information stored in the message pattern information storage unit 183 is shown in a table format, and one line corresponds to one message pattern information. One message pattern information is information for one pseudo participant.
In the example of FIG. 7, the speech pattern information includes “user ID”, “sex”, “age”, “number of recordings”, “average sleep time”, “Athens insomnia scale”, “template 1: reason for recording” / "Reason for failure to record" is included.

The user ID is identification information for identifying a pseudo participant assumed by the utterance pattern information, and is also used as identification information for the utterance pattern information.
Each information of gender, age, number of recordings, average sleep time, and Athens insomnia scale corresponds to an example of pseudo participant characteristic information. The remark pattern information selection unit 193 selects remark pattern information by comparing these pieces of information with user information (gender, age, number of recordings, average sleep time, and Athens insomnia information about the user). Note that the recording count here is the number of times that a sleep diary could be recorded in one week.

As the utterance pattern information, information obtained when the pseudo chat device 100 actually provides guidance for sleep improvement may be used. In this case, for a user who receives guidance for sleep improvement, the speech pattern information is information on other users or information when the user has received guidance for sleep improvement in the past.
By using the information when the pseudo chat device 100 actually provides guidance for sleep improvement, more realistic information can be provided to the user.

In the example of FIG. 7, “Template 1” of “Template 1: Reason for recording / not recording” indicates that the information is used for the template with the template ID “1”. The main body of the template whose template ID is “1” is shown in FIG. “Reason for recording / unable to record” is information used as a utterance at the location of “<Share reason for recording>” or “<Share reason for recording>” in the template. Is shown.
Further, pseudo participant characteristic information may be used as information indicating an example of a statement. For example, in the template shown in FIG. 5, the utterance of the pseudo participant can be configured using the “recording count” information in the utterance pattern information at the location “<recording count sharing>”.

The control unit 190 controls each unit of the pseudo chat device 100 and executes various processes. The control unit 190 is configured by a CPU (Central Processing Unit) included in the pseudo chat device 100 reading various information and programs from the storage unit 180 and executing the programs using the various information.
The user information acquisition unit 191 acquires user information stored in the user information storage unit 181.

  The template selection unit 192 selects one of a plurality of templates stored in the template storage unit 182 based on the user information. Specifically, the template selection unit 192 compares the template selection condition with the user information, and selects a template whose user information satisfies the template selection condition. Alternatively, the template selection unit 192 may select a template whose user information is closest to the template selection condition.

The speech pattern information selection unit 193 selects any one of the plurality of speech pattern information stored in the speech pattern information storage unit 183 based on the user information. Specifically, the utterance pattern information selection unit 193 compares the user information with the pseudo participant characteristic information included in the utterance pattern information and selects the utterance pattern information.
As the utterance pattern information applied to the utterances of at least one pseudo participant in the pseudo group conversation, the utterance pattern information selecting unit 193 exhibits pseudo-participant characteristics that exhibit characteristics similar to the user characteristics indicated by the user information above a predetermined condition. The speech pattern information associated with the information may be selected. It is expected that information that is helpful to the user can be provided by presenting the speech of a pseudo participant similar to the user, such that the user can present an action that can be easily performed.

  In addition, the utterance pattern information selection unit 193 displays pseudo-participants that exhibit characteristics different from the user characteristics indicated by the user information by a predetermined condition or more as the utterance pattern information applied to the utterances of at least one pseudo-participant in the pseudo-group conversation The speech pattern information associated with the characteristic information may be selected. It is expected that by presenting the remarks of the pseudo-participant greatly different from the user, it is possible to provide the user with a new awareness so that the user can present another behavior that the user did not expect.

The scenario generation unit 194 generates a scenario by applying the utterance pattern information selected by the utterance pattern information selection unit 193 to the template selected by the template selection unit 192. The scenario generated by the scenario generation unit 194 includes a pseudo-leader's utterance and one or more pseudo-participant's utterances.
The pseudo chat execution unit 195 executes a pseudo chat in which a pseudo leader, one or more pseudo participants, and a user participate using the scenario generated by the scenario generation unit 194.

The terminal device 200 functions as a user interface in the pseudo chat system 1. The terminal device 200 includes a display screen such as a liquid crystal panel or an LED panel, for example, and displays the pseudo-leader's speech and the pseudo-participant's speech transmitted by the pseudo-chat device 100. The terminal device 200 includes an input device such as a keyboard and receives a user operation. In particular, the terminal device 200 receives a user's speech input operation in the pseudo chat, and transmits the input speech to the pseudo chat device 100.
The terminal device 200 is configured using a computer such as a personal computer, a smart phone, or a tablet terminal device.

  The communication network 900 mediates communication between the communication unit 110 of the pseudo chat device 100 and the terminal device 200. Communication network 900 is not limited to a particular form of communication network. For example, the communication network 900 may be the Internet. Alternatively, the communication network 900 may be a communication network dedicated to the pseudo chat system 1.

  FIG. 8 is a diagram illustrating a display example of a pseudo chat screen by the terminal device 200. In the example of FIG. 8, the pseudo chat device 100 executes the scenario, so that the pseudo-leaders “Okaji-sensei” and “Joe-sensei” speak, and the pseudo-participants “Ikuo” and “Aki”. And present the remarks. The user participates in the pseudo chat with the name “Muro”.

Next, the operation of the pseudo chat device 100 will be described with reference to FIG.
FIG. 9 is a flowchart illustrating an example of a processing procedure in which the pseudo chat device 100 performs a pseudo chat.
9, the user information acquisition unit 191 acquires the user information stored in the user information storage unit 181 (step S11).
Then, the template selection unit 192 selects one of the plurality of templates stored in the template storage unit 182 based on the user information (step S12).

Further, the utterance pattern information selection unit 193 selects any one of the plurality of utterance pattern information stored in the utterance pattern information storage unit 183 based on the user information (step S13).
The scenario generation unit 194 generates a scenario by applying the utterance pattern information selected by the utterance pattern information selection unit 193 to the template selected by the template selection unit 192 (step S14).
The pseudo chat execution unit 195 executes the pseudo chat using the scenario generated by the scenario generation unit 194 (step S15).
After step S15, the process of FIG.

  The scenario development may be changed in accordance with the user's remarks. For example, the template is divided into a plurality of parts, the template selection unit 192 selects the next template according to the user's remarks while the pseudo chat execution unit 195 executes the pseudo chat, and the scenario generation unit 194 The next scenario may be generated based on the template.

  As described above, the user information acquisition unit 191 acquires user information that is information about the user. The template selection unit 192 selects one of a plurality of templates of the pseudo group conversation scenario based on the user information. The speech pattern information selection unit 193 selects any one of a plurality of speech pattern information indicating a speech example in the pseudo group conversation based on the user information. The scenario generation unit 194 applies the utterance pattern information selected by the utterance pattern information selection unit 193 to the template selected by the template selection unit 192, and the utterance of the pseudo-leader who leads the pseudo group conversation and one or more A scenario including the utterances of a pseudo participant is generated. The pseudo chat execution unit 195 executes a pseudo chat in which a pseudo leader, one or more pseudo participants, and a user participate using the obtained scenario.

The pseudo chat apparatus 100 simulates not only the leader but also the participant, so that the user can feel that he / she is receiving guidance with other participants as well as himself / herself. When the user feels that there are participants other than himself / herself, the psychological resistance to the pseudo chat can be made relatively small.
Further, the user can grasp the answer method by referring to the answer of the pseudo participant, and can answer relatively easily in this respect.

In addition, by simulating not only the leader but also the participants, the pseudo chat device 100 can relieve the user's psychological burden even when a severe message is presented to the user.
For example, in counseling for sleep improvement, the pseudo-leader says “Let's get up early”, while one of the pseudo-participants says, “It is impossible for me”. Thereby, even when the user is not waking up early, the psychological burden on the user can be reduced.

  Also, a scenario suitable for the user can be obtained in that the template selection unit 192 selects a template. For example, the template storage unit 182 may store a template in which the pseudo-leader makes a strict statement and a template in which a gentle statement is made, and the template selection unit 192 may select a template according to the user. . The template selection unit 192 selects a template in which the pseudo-leader makes a strict statement for a user who can obtain a result from a severe utterance, and the user who produces a result in a gentle utterance You may make it select the template which a leader performs a friendly remark.

  For example, the template storage unit 182 stores each template in association with information indicating the severity of the pseudo-leader's statement in the template. In addition, the user information storage unit 181 stores user information including information indicating a correlation between the severity of the pseudo-leader's speech and the degree of achievement obtained by the user through counseling by the pseudo chat. The template selection unit 192 reads from the user information the severity of the pseudo-leader's statement that is correlated with the degree of achievement above a predetermined condition. Then, the template selection unit 192 selects a template stored in the template storage unit in association with information indicating the read severity.

  Further, for example, the template storage unit 182 stores the templates in a state where the templates are classified into a template in which the leader's speech is severe and a template in which the leader's speech is gentle. This classification is performed in advance by the administrator of the pseudo chat system 1, for example. In addition, the pseudo chat execution unit 195 distinguishes whether the leader's remarks in the template used for the pseudo chat are severe or gentle, and the number of times the weekly sleep diary is recorded by the user in the next pseudo chat. The associated information is stored in the user information storage unit 181 as part of the user information. The template selection unit 192 refers to the user information, and calculates the average value of the number of sleep diary recordings per week for each of the cases where the leader's utterance is severe and the leader's utterance is gentle. Then, the template selection unit 192 selects one of the templates classified as having a larger average value of the number of sleep diary recordings per week when the leader's speech is severe and when the leader's speech is gentle. select.

  Further, as a method for executing a pseudo group conversation, a method in which a pseudo leader is constituted by a chat bot (Chatbot, an agent that simulates a chat participant) and a plurality of users each participate as a participant in the pseudo chat can be considered. However, in this method, when users start a free talk, a server device that performs a pseudo group conversation cannot control the field. Furthermore, when the conversation flows in a direction not intended by the pseudo chat device 100 due to free talk between users, the conversation may not be established (the server device may not be able to make a statement that is valid as a conversation).

Further, as another method for executing the pseudo group conversation, it is conceivable to provide one chat bot for each of the pseudo leader and the pseudo participant and operate each chat bot independently. However, technical hurdles are very high in order to establish a conversation using this method.
On the other hand, the pseudo chat device 100 generates and executes a scenario including the statements of the pseudo leader and the pseudo participant. Since the pseudo chat apparatus 100 executes the pseudo chat by executing one scenario, the control of the flow of the talk is relatively easy, and the technical hurdle for establishing the conversation is also relatively low.

The template also includes information indicating the utterance timing of one or more quasi-participants serving as a counseling target person in cognitive behavior therapy, including the utterance of the pseudo-leader who serves as a counselor in cognitive behavior therapy.
As a result, the scenario generation unit 194 can obtain the scenario by a relatively simple process of inserting the participant's remarks into the template.

The speech pattern information includes pseudo participant characteristic information indicating characteristics assumed for the pseudo participant to which the speech pattern information is applied. The speech pattern information selection unit 193 compares the user information with the pseudo participant characteristic information and selects speech pattern information.
Thereby, the speech pattern information selection unit 193 can select more appropriate speech pattern information according to the user. The scenario generation unit 194 can generate a more appropriate scenario using the speech pattern information selected by the speech pattern information selection unit 193.

In addition, the speech pattern information selection unit 193 performs pseudo participation as a speech pattern information to be applied to the speech of at least one pseudo participant in the pseudo group conversation, and exhibits characteristics similar to the user characteristics indicated by the user information above a predetermined condition. The speech pattern information including the person characteristic information is selected.
It is expected that information that is helpful to the user can be provided by presenting the speech of a pseudo participant similar to the user, such that the user can present an action that can be easily performed.

In addition, the speech pattern information selection unit 193 displays pseudo-participants that exhibit characteristics that differ from the user characteristics indicated by the user information by more than a predetermined condition as speech pattern information applied to the speech of at least one pseudo-participant in the pseudo-group conversation. The speech pattern information including the characteristic information is selected.
It is expected that by presenting the remarks of the pseudo-participant greatly different from the user, it is possible to provide the user with a new awareness so that the user can present another behavior that the user did not expect.

Next, the minimum configuration of the present invention will be described with reference to FIG.
FIG. 10 is a diagram showing an example of the minimum configuration of the pseudo chat device according to the present invention. The pseudo chat device 10 illustrated in FIG. 10 includes a user information acquisition unit 11, a template selection unit 12, a speech pattern information selection unit 13, a scenario generation unit 14, and a pseudo chat execution unit 15.

  With this configuration, the user information acquisition unit 11 acquires user information that is information about the user. The template selection unit 12 selects one of a plurality of templates of the pseudo group conversation scenario based on the user information. The speech pattern information selection unit 13 selects any one of a plurality of speech pattern information indicating a speech example in the pseudo group conversation based on the user information. The scenario generation unit 14 applies the utterance pattern information selected by the utterance pattern information selection unit 13 to the template selected by the template selection unit 12, and the utterance of the pseudo-leader who leads the pseudo-group conversation and one or more A scenario including the utterances of a pseudo participant is generated. The pseudo chat execution unit 15 executes a pseudo chat in which a pseudo leader, one or more pseudo participants, and a user participate using the obtained scenario.

  The simulated chat device 10 simulates not only the leader but also the participant, so that the user can feel that he / she is receiving guidance with other participants as well as himself / herself. When the user feels that there are participants other than himself / herself, the psychological resistance to the pseudo chat can be made relatively small.

It should be noted that a program for realizing all or part of the functions of the control unit 190 is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed. You may perform the process of. Here, the “computer system” includes an OS and hardware such as peripheral devices.
Further, the “computer system” includes a homepage providing environment (or display environment) if a WWW system is used.
The “computer-readable recording medium” refers to a storage device such as a flexible medium, a magneto-optical disk, a portable medium such as a ROM and a CD-ROM, and a hard disk incorporated in a computer system. The program may be a program for realizing a part of the functions described above, and may be a program capable of realizing the functions described above in combination with a program already recorded in a computer system.

  The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes designs and the like that do not depart from the gist of the present invention.

DESCRIPTION OF SYMBOLS 1 Pseudo chat system 10, 100 Pseudo chat apparatus 11, 191 User information acquisition part 12, 192 Template selection part 13, 193 Statement pattern information selection part 14, 194 Scenario generation part 15, 195 Pseudo chat execution part 110 Communication part 180 Storage part 181 User information storage unit 182 Template storage unit 183 Message pattern information storage unit 190 Control unit 200 Terminal device 900 Communication network

Claims (8)

A user information acquisition unit that acquires user information that is information about the user;
A template selection unit that selects any one of a plurality of templates of a pseudo group conversation scenario based on the user information;
A remark pattern information selection unit that selects any one of a plurality of remark pattern information indicating remark examples in a pseudo group conversation based on the user information;
The utterance pattern information selected by the utterance pattern information selection unit is applied to the template selected by the template selection unit, and the utterances of the pseudo-leader who leads the pseudo-group conversation and the utterances of one or more pseudo-participants A scenario generator that generates a scenario including
A pseudo chat execution unit that executes a pseudo chat in which the pseudo leader, the one or more pseudo participants, and the user participate using the obtained scenario;
A pseudo chat device comprising: The template includes statements of the pseudo-leader who serves as a counselor in cognitive behavior therapy, and information indicating the speech timing of the one or more pseudo-participants serving as a counseling target in the cognitive behavior therapy Including,
The pseudo chat device according to claim 1. The speech pattern information includes pseudo-participant characteristic information indicating characteristics assumed for the pseudo-participant to which the speech pattern information is applied,
The speech pattern information selection unit compares the user information with the pseudo participant characteristic information and selects the speech pattern information.
The pseudo chat device according to claim 2. The utterance pattern information selection unit is a quasi-representing characteristic that is similar to a user characteristic indicated by the user information and a characteristic more than a predetermined condition as utterance pattern information applied to the utterance of at least one pseudo participant in the pseudo-group conversation. Select speech pattern information including participant characteristic information.
The pseudo chat device according to claim 3. The speech pattern information selection unit is a pseudo-participant that exhibits a characteristic that differs from a user characteristic indicated by the user information by a predetermined condition or more as speech pattern information to be applied to a speech of at least one pseudo-participant in the pseudo-group conversation. Select utterance pattern information including person characteristic information,
The pseudo chat device according to claim 3 or 4. The template is associated with information indicating the severity of the pseudo-leader's statement in the template,
The user information includes information indicating a correlation between the severity of the utterance of the pseudo-leader and the degree of achievement obtained by the user in counseling by the pseudo-group conversation,
The template selection unit selects a template associated with the severity of the pseudo-leader's remarks correlated with the degree of the result equal to or higher than a predetermined condition.
The pseudo chat device according to any one of claims 2 to 5. Obtaining user information which is information about the user;
Selecting any one of a plurality of templates of a pseudo group conversation scenario based on the user information;
A step of selecting any one of a plurality of utterance pattern information indicating an utterance example in the pseudo group conversation based on the user information;
Applying a selected utterance pattern information to a selected template to generate a scenario including a utterance of a pseudo-leader who leads the pseudo-group conversation and a utterance of one or more pseudo-participants;
Performing a pseudo chat in which the pseudo-initiator, the one or more pseudo-participants, and the user participate using the obtained scenario;
A pseudo chat execution method including On the computer,
Obtaining user information which is information about the user;
Selecting any one of a plurality of templates of a pseudo group conversation scenario based on the user information;
A step of selecting any one of a plurality of utterance pattern information indicating an utterance example in the pseudo group conversation based on the user information;
Applying a selected utterance pattern information to a selected template to generate a scenario including a utterance of a pseudo-leader who leads the pseudo-group conversation and a utterance of one or more pseudo-participants;
Performing a pseudo chat in which the pseudo-initiator, the one or more pseudo-participants, and the user participate using the obtained scenario;
A program for running

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