JP2018206044A - Transaction control device, transaction control method, and transaction control program - Google Patents

Abstract

To give a user the motivation to spontaneously receive a delivery article.SOLUTION: A transaction control device includes an acquisition unit and a transaction control unit. The acquisition unit acquires information on a cost which was borne by the user in receiving a delivery article in the case where the user receives the delivery article which had been delivered to a predetermined base. The transaction control unit performs transaction processing of paying a consideration for the reception of the delivery article to the user from a delivery company which is in charge of delivering the delivery article, on the basis of the cost information which is acquired by the acquisition unit.SELECTED DRAWING: Figure 12

Description

  The present invention relates to a transaction control device, a transaction control method, and a transaction control program.

  Some services provided to the user change the efficiency of the service depending on whether or not the user is at home. For example, if the user is at home, the delivery product (package) can be delivered smoothly when the user is at home, while the delivery product is delivered when the user is absent. Inconveniences such as inability to complete can occur.

  As a technology to deal with such problems, home delivery support that accepts the designation of a convenience store to receive delivery items from the recipient and displays the benefits given to the recipient when the receipt of the delivery item is completed at the convenience store A method has been proposed.

Japanese Patent No. 4841599

  However, with the above-described conventional technology, it is difficult to give a user the motivation to receive a delivery item spontaneously. For example, in the above-described conventional technology, the user can enjoy the benefits (coupons, etc.) that can be used at the convenience store that received the delivery item. It may not be motivated to try.

  The present application has been made in view of the above, and an object thereof is to provide a transaction control device, a transaction control method, and a transaction control program capable of giving a motivation for a user to voluntarily receive a delivery item. To do.

  The transaction control apparatus according to the present application is acquired by an acquisition unit that acquires information about a cost borne by a user when receiving a delivery item when the user receives a delivery item delivered to a predetermined base, and the acquisition unit A transaction control unit for executing a transaction process in which a consideration for receiving the delivery item is paid to the user from a delivery company responsible for delivery of the delivery item based on information on the received cost. To do.

  According to the aspect of the embodiment, there is an effect that it is possible to give a user a motivation to receive a delivery item spontaneously.

FIG. 1 is a diagram illustrating an example of a transaction control process according to the first embodiment. FIG. 2 is a diagram illustrating an example of a transaction control process according to the first embodiment. FIG. 3 is a diagram illustrating a configuration example of the transaction control system according to the first embodiment. FIG. 4 is a diagram illustrating a configuration example of the transaction control apparatus according to the first embodiment. FIG. 5 is a diagram illustrating an example of a delivery information storage unit according to the first embodiment. FIG. 6 is a diagram illustrating an example of the movement information storage unit according to the first embodiment. FIG. 7 is a diagram illustrating an example of a calculation condition storage unit according to the first embodiment. FIG. 8 is a diagram illustrating an example of a transaction history storage unit according to the first embodiment. FIG. 9 is a diagram illustrating a configuration example of a user terminal according to the first embodiment. FIG. 10 is a flowchart (1) illustrating a processing procedure according to the first embodiment. FIG. 11 is a flowchart (2) illustrating a processing procedure according to the first embodiment. FIG. 12 is a sequence diagram illustrating a processing procedure according to the first embodiment. FIG. 13 is a diagram illustrating an example of a transaction control process according to the second embodiment. FIG. 14 is a diagram illustrating an example of a transaction control process according to the second embodiment. FIG. 15 is a diagram illustrating a configuration example of a transaction control apparatus according to the second embodiment. FIG. 16 is a flowchart illustrating a processing procedure according to the second embodiment. FIG. 17 is a hardware configuration diagram illustrating an example of a computer that realizes the function of the transaction control apparatus.

  Hereinafter, a mode for carrying out a transaction control device, a transaction control method, and a transaction control program according to the present application (hereinafter referred to as “embodiment”) will be described in detail with reference to the drawings. In addition, the transaction control device, the transaction control method, and the transaction control program according to the present application are not limited by this embodiment. In addition, the embodiments can be appropriately combined within a range that does not contradict processing contents. In the following embodiments, the same portions are denoted by the same reference numerals, and redundant description is omitted.

[1. First Embodiment]
[1-1. Example of transaction control processing according to first embodiment]
An example of the transaction control process according to the first embodiment will be described with reference to FIGS. 1 and 2. First, an exemplary flow of transaction control processing according to the first embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of a transaction control process according to the first embodiment. FIG. 1 shows an example in which transaction control processing relating to a delivery item is performed by the transaction control apparatus 100 according to the first embodiment.

  A transaction control device 100 shown in FIG. 1 is a server device that controls a predetermined transaction performed between a delivery company and a user. The transaction control device 100 communicates with the delivery company device 50 managed by the delivery company, the user terminal 10 that is an information processing terminal owned by the user, and the like, and executes various processes described below.

  The delivery company device 50 is a server device used by the delivery company. In the example of FIG. 1, the delivery company apparatus 50 is installed in a delivery center that is an example of a delivery base of a delivery company. When a delivery request is received from a delivery source, the delivery company device 50 acquires a delivery destination (user) address, address, name, telephone number, contents of delivery, and the like. Then, the delivery company apparatus 50 generates delivery information that is information in which the date and time of delivery and the delivery destination are registered. The delivery company performs delivery to the delivery destination based on the delivery information generated by the delivery company apparatus 50. Although illustration in FIG. 1 is omitted, there may be a plurality of delivery companies that deliver to the user. In the following, the delivery company may be read as the delivery company device 50. For example, the description “the delivery company transmits information” may actually indicate the situation “the delivery company device 50 used by the delivery company transmits information”.

  A user terminal 10 illustrated in FIG. 1 is an information processing terminal such as a smartphone used by a user. A user U01 shown in FIG. 1 is an example of a user who is a delivery destination of a delivery item. In the example illustrated in FIG. 1, the user terminal 10 is used by the user U01. Although illustration in FIG. 1 is omitted, the number of user terminals 10 according to the first embodiment is not limited to one, and a plurality of user terminals 10 may exist. For example, the user U01 may have a plurality of user terminals 10. In the following, the user may be read as the user terminal 10. For example, the description “user U01 accesses transaction control apparatus 100” may actually indicate a situation where “user terminal 10 used by user U01 accesses transaction control apparatus 100”.

  As described above, the delivery company delivers the delivery item to the user U01. Here, for the delivery company, if the user U01 himself / herself goes to the delivery center to receive the delivery, the labor of delivery and the labor of re-delivery generated due to the absence of the user U01 are reduced. Can do.

  Therefore, the transaction control apparatus 100 according to the first embodiment gives the user motivation to voluntarily receive a delivery by a transaction control process described below. Specifically, the transaction control apparatus 100 calculates the cost that the user U01 bears to receive the delivery at the delivery center. And the transaction control apparatus 100 performs the transaction process which pays the user U01 for consideration for delivery goods based on the calculated cost. In other words, the transaction control device 100 may return the cost incurred by the user U01 to the user U01 so that the user U01 does not damage the user U01 even when the user U01 himself goes to the delivery center to receive the delivery. The right deal. Furthermore, the transaction control apparatus 100 may give a predetermined privilege to the user U01 in addition to the consideration for receiving the delivery item. Thereby, the transaction control apparatus 100 can provide the motivation that the user U01 himself / herself receives the delivery item to the base, prompts the user U01 to receive it, and can reduce the delivery effort by the delivery company. Hereinafter, the flow of transaction control processing according to the first embodiment by the transaction control device 100 will be described with reference to FIG. 1.

  First, the transaction control device 100 acquires information related to the delivery item from the delivery company device 50. Specifically, the transaction control apparatus 100 acquires information about the delivery item by receiving a notification that the delivery item (package) addressed to the user U01 has arrived at the delivery center (step S11).

  Subsequently, the transaction control apparatus 100 transmits a notification indicating a delivery receipt request to the user U01 (step S12). Specifically, the transaction control device 100 is given a predetermined privilege when the delivery to the user U01 is stored at the delivery center location or when the user U01 goes to the delivery center and receives the delivery. Etc. are transmitted to the user terminal 10. For example, the transaction control apparatus 100 transmits a notification to the user terminal 10 via an application installed on the user terminal 10 (hereinafter simply referred to as “application”).

  When the user U01 is willing to stop at the delivery center and receive the delivery, the user U01 responds to the delivery receipt request transmitted from the transaction control device 100 (step S13). In the example of FIG. 1, it is assumed that the user U01 is in the middle of returning home using a taxi when receiving the notification.

  After responding to the delivery receipt request, the user U01 moves to the delivery center to receive the delivery (step S14). At this time, the transaction control apparatus 100 requests the user terminal 10 for information regarding the movement of the user U01 (hereinafter referred to as “movement information”). In response to the request, the user terminal 10 continuously transmits movement information during movement to the transaction control apparatus 100 (step S15).

  The movement information includes, for example, a transition of position information based on a GPS (Global Positioning System) function provided in the user terminal 10. Moreover, the transaction control apparatus 100 may acquire movement information including a point and a movement distance where the user U01 has moved via a map application executed in the user terminal 10, a cloud service, or the like.

  Furthermore, the transaction control apparatus 100 may acquire movement information from a target other than the user terminal 10 when possible. For example, when the user U01 is in a taxi, the transaction control device 100 is a transportation device 30 corresponding to a taxi in-vehicle terminal or a taxi company server device (not shown in FIG. 1). The movement information may be acquired from For example, the transaction control apparatus 100 acquires movement information including the point and distance to which the user U01 has moved based on the car navigation function of the transportation apparatus 30. Moreover, the transaction control apparatus 100 may acquire the specific amount of the taxi boarding fee which the user U01 pays through the transportation apparatus 30 as movement information.

  Then, the transaction control device 100 calculates the delivery receipt cost borne by the user U01 based on the movement information acquired from the user terminal 10 or the transportation device 30 (step S16).

  Although details will be described later, the transaction control device 100, for example, calculates the difference between the boarding fee when the user U01 stops at the delivery center in response to the request and the boarding fee when assuming that the user U01 goes straight to the home, Calculated as the cost borne by the user U01. In this case, the transaction control apparatus 100 acquires position information of the user terminal 10 when responding to the notification as movement information. Moreover, the transaction control apparatus 100 acquires the route information assumed that the user U01 moves to the delivery center after responding to the notification. Furthermore, the transaction control apparatus 100 calculates a boarding fee when the user U01 stops at the delivery center in response to the request based on the acquired route information. The transaction control apparatus 100 may include a predetermined fee that costs the user U01 to stop by the delivery center in the cost. Moreover, the transaction control apparatus 100 does not necessarily need to perform the process which calculates cost. For example, the transaction control apparatus 100 may acquire a boarding fee for a taxi on which the user U01 has boarded, and may handle the acquired boarding fee as a cost borne by the user U01.

  The user U01 receives the delivery item at the delivery center and further moves to his or her original destination (for example, the home of the user U01), and then performs payment processing for the taxi fare (step S17). Specifically, the user U01 executes a taxi fare payment process via a predetermined application installed in the user terminal 10 (for example, a taxi dispatch application provided by the transaction control device 100 or a taxi company).

  The user terminal 10 transmits a notification that the user U01 has paid for the taxi fare to the transaction control apparatus 100 (step S18). Specifically, the user terminal 10 transmits a settlement request for transferring the boarding fee to the taxi company when taxi fare payment processing is executed in the above application. The taxi fare settlement process may be performed via the transaction control device 100 or may be performed between the user U01 and the transportation facility device 30. When the payment process is performed between the user U01 and the transportation facility apparatus 30, the user terminal 10 transmits to the transaction control apparatus 100 information on the payment such as the payment process and the payment amount.

  The transaction control device 100 calculates the price paid by the delivery company to the user U01 based on the calculated cost, triggered by the user U01 paying the boarding fee to the taxi company. For example, the transaction control apparatus 100 determines the price paid by the delivery company to the user U01 based on the labor cost due to the user U01 receiving the delivery item at the delivery center and the cost borne by the user U01 for receiving the delivery item. calculate. More specifically, the transaction control apparatus 100 calculates the consideration paid by the delivery company to the user U01 by adding the cost borne by the user U01 and a predetermined fee corresponding to the labor charge.

  Subsequently, the transaction control device 100 notifies the delivery company device 50 of the amount of consideration based on the calculated cost (step S19). When the delivery amount device 50 is notified of the amount of consideration from the transaction control device 100, the delivery company device 50 executes a payment process for the amount of the notified amount (step S20).

  Transaction control device 100 controls transactions (payment processing) by delivery company device 50. For example, the transaction control device 100 controls transaction processing in which payment is made from an account held by the delivery company device 50 to an account held by the user U01. In this way, the transaction control apparatus 100 returns the consideration for receiving the delivery item to the user U01 (step S21). Specifically, the transaction control apparatus 100 returns the consideration for receiving the delivery item to the user U01 by cashing back part or all of the taxi fee paid by the user U01 to the taxi company. Note that the transaction control apparatus 100 may perform processing related to the provision of the privilege notified to the user U01, together with the reduction of the consideration.

  As described above with reference to FIG. 1, the transaction control apparatus 100 according to the first embodiment transmits to the user U01 a notification regarding a delivery item delivered to a delivery center that is a predetermined base. And the transaction control apparatus 100 acquires the movement information which is the information regarding a movement in case the user U01 moves to a delivery center at the time of the receipt of the delivery which concerns on notification. Furthermore, the transaction control apparatus 100 calculates the cost burdened by the user U01 for receiving the delivery item at the delivery center based on the acquired movement information.

  Further, the transaction control device 100 is paid to the user U01 from a delivery company (delivery company device 50 in the example of FIG. 1) for receiving the delivery item, based on the information related to the cost. Execute transaction processing.

  Thus, the transaction control apparatus 100 calculates the cost actually borne by the user U01, and returns the consideration to the user U01 based on the calculated cost. Further, the transaction control device 100 executes transaction processing such that the user U01 can obtain a fee for receiving a delivery item and a predetermined privilege. As a result, the transaction control apparatus 100 can provide the motivation for the user U01 to stop at the delivery center and allow the delivery items to be received at the delivery center. It can be suppressed.

  Next, the flow of the transaction control process described in FIG. 1 will be described using FIG. 2 with a focus on the operation of the user U01 on the user terminal 10. FIG. 2 is a diagram illustrating an example of a transaction control process according to the first embodiment. FIG. 2 shows an example in which the user terminal 10 displays information regarding a delivery receipt request notified from the transaction control device 100 and information regarding consideration.

  When the transaction control device 100 receives from the delivery company device 50 that the delivery has arrived at the delivery center, the transaction control device 100 notifies the user terminal 10 of the arrival of the delivery (step S31). As shown in FIG. 2, the user terminal 10 displays the notification transmitted from the transaction control device 100 on the screen.

  In the example shown in FIG. 2, the user terminal 10 says, “The package for the customer has arrived at the nearest delivery center. Would you like to receive it? Is displayed on the screen.

  The transaction control apparatus 100 transmits the notification 71 to the user terminal 10 via, for example, a home delivery service application that operates on the user terminal 10. Note that the transaction control apparatus 100 is not limited to an app, and may transmit a notification to the user terminal 10 using a communication function such as SMS (Short Message Service).

  After viewing the notification 71 displayed on the user terminal 10, the user U01 responds to the transaction control apparatus 100 that the delivery item (package) is received at the delivery center (step S32). For example, the user U01 responds to the transaction control apparatus 100 that the delivery item is received at the delivery center by pressing the display button 72 indicating the content “receive at the delivery center” with the finger 90. When the user U01 responds that the delivery item is not received at the home delivery center, the user U01 presses the display button 73 indicating the content “desired to deliver to home” with the finger 90.

  Thereafter, the user terminal 10 moves as the user U01 moves. At this time, the user terminal 10 transmits the movement information of the user U01 to the transaction control apparatus 100. For example, the user terminal 10 periodically transmits the movement information to the transaction control apparatus 100 every predetermined time (for example, every 10 seconds).

  Further, when the user U01 uses a taxi, the user terminal 10 requests the transportation device 30 to dispatch a taxi to the user U01 via a taxi dispatch application or the like. For example, the user U01 inputs position information indicating the current location, a destination (for example, the home of the user U01), and a base (for example, a delivery center) that stops while moving to the destination on the taxi dispatch application. Information input by the user U01 is transmitted to the transportation apparatus 30 and a taxi is dispatched. In addition, the taxi dispatch application may have a function of displaying route information when stopping at the delivery center, an additional amount of boarding fee when stopping at the delivery center, based on map information on the cloud, for example. . The information displayed by the taxi dispatch application may be information acquired by the user terminal 10 via the transaction control device 100 or information acquired by the user terminal 10 via the transportation device 30. There may be.

  Further, the user U01 may settle the taxi fee for the used taxi via a taxi dispatch application or the like. For example, the user terminal 10 receives a notification of the used taxi fare through a taxi dispatch application. Specifically, the user terminal 10 receives from the transportation apparatus 30 a notification 75 indicating that “Thank you for using it. The amount of money used this time is 3000 yen”.

  The user U01 presses the display button 76 with the finger 90 indicating “OK”. As a result, for example, payment processing to the transportation apparatus 30 is executed from an account or credit card registered in advance by the user U01. At this time, the user terminal 10 requests payment processing to the transportation apparatus 30 and transmits the taxi fee paid by the user U01, movement information until the taxi fee is settled, etc. to the transaction control apparatus 100 (step S33). ). Note that the information related to the settlement process may be transmitted from the transportation apparatus 30 to the transaction control apparatus 100.

  Transaction control apparatus 100 calculates the cost borne by user U01 based on the movement information acquired from user terminal 10 and the like. Moreover, the transaction control apparatus 100 calculates the amount of consideration to be cashed back to the user U01 from the delivery company. Then, the transaction control device 100 performs transaction processing in which the consideration for receiving the delivery item is paid to the user from the delivery company responsible for delivery of the delivery item, when the taxi fee is paid from the user terminal 10. Run.

  Then, after executing the transaction process, the transaction control apparatus 100 notifies the user U01 of the fee to be cashed back and the content of the privilege to be granted (step S34).

  For example, the user terminal 10 displays a notification 77 indicating that “Thank you for receiving your luggage. We will cash back 2000 yen out of the taxi expenses used to receive your luggage.” This means that the transaction control apparatus 100 has calculated “2000 yen” as a consideration to be given back to the user U01. More specifically, it means that the transaction control device 100 controls the transaction processing in which “2000 yen” is paid as a price from the delivery company device 50 in response to the act of receiving the delivery item of the user U01. . In addition, the user terminal 10 gives a notification 79 indicating that a privilege such as points that can be used for a predetermined service or the like has been granted, such as “500 points have been given to the customer by receiving the package”. Is displayed.

  As described above with reference to FIGS. 1 and 2, the transaction control device 100 performs a transaction process in conjunction with the user terminal 10, the transportation device 30, the delivery company device 50, etc. The transaction processing that can reduce the burden on the user U01 caused by the receipt of is executed. Hereinafter, the structure etc. of the transaction control apparatus 100 which performs such a process, and the transaction control system 1 containing the transaction control apparatus 100 are demonstrated in detail.

[1-2. Transaction control system configuration]
The structure of the transaction control system 1 including the transaction control apparatus 100 according to the first embodiment will be described with reference to FIG. FIG. 3 is a diagram illustrating a configuration example of the transaction control system 1 according to the first embodiment. As illustrated in FIG. 3, the transaction control system 1 according to the first embodiment includes a user terminal 10, a transportation device 30, a delivery company device 50, and a transaction control device 100. These various devices are communicably connected via a network N by wire or wireless. Note that the transaction control system 1 shown in FIG. 3 may include a plurality of user terminals 10, a plurality of transportation apparatuses 30, and a plurality of delivery company apparatuses 50.

  The user terminal 10 is, for example, an information processing apparatus such as a smartphone, a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), or a wearable device. It is. Furthermore, the user terminal 10 may include various smart devices having an information processing function. For example, the user terminal 10 may include a smart home appliance such as a TV (television) or a stationary speaker, a smart vehicle such as an automobile, a drone, a home robot, and the like.

  The transportation device 30 is an information processing device used by transportation. For example, the transportation device 30 is realized by a terminal mounted on a transportation means such as a taxi or a bus, a server device managed by a transportation operator, or a combination thereof. Further, the transportation device 30 executes various processes in conjunction with the transaction control device 100. For example, when a user uses a taxi dispatch application to make a payment for a taxi, the transportation apparatus 30 may transmit information on the payment to the transaction control apparatus 100.

  The delivery company apparatus 50 is an information processing apparatus used by the delivery company. For example, the delivery company device 50 is a server device installed at a predetermined location by the delivery company, or a terminal used by each delivery company (delivery person or the like). Further, the delivery company device 50 is not configured as a single device, but may be a combination of a server device and a terminal.

  The delivery company apparatus 50 generates delivery information based on an order for delivery items. Further, the delivery company device 50 transmits the delivery destination identification information included in the delivery information to the transaction control device 100. For example, the delivery company device 50 transmits the identification information of the user terminal 10 used by the user as the delivery destination, the contact information of the user, and the like to the transaction control device 100.

  The transaction control device 100 is a server device that transmits a notification regarding a delivery product delivered to a predetermined base to a user. As described above, the transaction control apparatus 100 acquires movement information when the user moves to a predetermined location when receiving a delivery item related to the transmitted notification. Then, the transaction control apparatus 100 calculates the cost burdened by the user for receiving the delivery at a predetermined location based on the movement information. Furthermore, the transaction control apparatus 100 executes transaction processing in which a consideration for receiving the delivery item is paid from the delivery company to the user based on the information on the cost.

[1-3. Configuration of transaction control device]
Next, the configuration of the transaction control apparatus 100 according to the first embodiment will be described with reference to FIG. FIG. 4 is a diagram illustrating a configuration example of the transaction control apparatus 100 according to the first embodiment. As shown in FIG. 4, transaction control apparatus 100 includes communication unit 110, storage unit 120, and control unit 130. The transaction control device 100 includes an input unit (for example, a keyboard and a mouse) that receives various operations from an administrator who uses the transaction control device 100, and a display unit (for example, a liquid crystal display) that displays various types of information. ).

(About the communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card). The communication unit 110 is connected to the network N in a wired or wireless manner, and transmits / receives information to / from the user terminal 10, the transportation device 30, and the delivery company device 50 via the network N.

(About the storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 120 includes a delivery information storage unit 121, a movement information storage unit 122, a calculation condition storage unit 123, and a transaction history storage unit 124.

(About the delivery information storage unit 121)
The delivery information storage unit 121 stores delivery information that is information related to individual delivery. Here, FIG. 5 shows an example of the delivery information storage unit 121 according to the first embodiment. FIG. 5 is a diagram illustrating an example of the delivery information storage unit 121 according to the first embodiment. In the example illustrated in FIG. 5, the delivery information storage unit 121 includes items such as “delivery ID”, “delivery trader ID”, “delivery destination user”, “delivery destination information”, and “delivery base information”.

  “Delivery ID” indicates identification information for identifying each delivery. The delivery ID is generated, for example, by a delivery company every time a delivery request is made and delivery occurs. The “delivery company ID” indicates identification information for identifying the delivery company. In this specification, identification information as shown in FIGS. 5 to 8 may be used as a reference symbol. For example, the delivery identified by the delivery ID “F01” may be referred to as “delivery F01”.

  “Delivery destination user” indicates a user as a delivery destination. “Delivery destination information” indicates delivery destination information registered in each delivery. The “delivery base information” indicates a base where the delivery arrives before the delivery is delivered to the user. For example, the base is a delivery center set up by each delivery company and is the delivery center nearest to the delivery destination. Note that the base may not be a home delivery center as long as the user can go and receive the delivery. For example, the base may be a convenience store for temporarily storing delivery items.

  That is, in the example of the data illustrated in FIG. 5, the delivery F01 identified by the delivery ID “F01” is the delivery performed by the delivery company G01 identified by the delivery company ID “G01”. The delivery F01 indicates that the delivery destination user is “user U01”, and the delivery destination “address”, “contact address”, and “delivery scheduled date and time” are registered as delivery destination information. Further, in the delivery F01, it is indicated that the nearest base of the user U01 to which the delivery item is delivered is the “delivery center XXX”.

(About the movement information storage unit 122)
The movement information storage unit 122 stores information related to movement information acquired from the user or the transportation device 30. Here, FIG. 6 illustrates an example of the movement information storage unit 122 according to the first embodiment. FIG. 6 is a diagram illustrating an example of the movement information storage unit 122 according to the first embodiment. In the example illustrated in FIG. 6, the movement information storage unit 122 includes items such as “delivery ID”, “delivery destination user”, “terminal ID”, and “movement information”. The “movement information” has small items such as “notification date and time”, “location”, “location information at the time of notification”, “transportation”, and “movement distance to the location”.

  “Delivery ID” and “Delivery destination user” correspond to the same items shown in FIG. “Terminal ID” is identification information for identifying the user terminal 10 used by the user. The terminal ID is, for example, unique identification information (device ID or the like) of the user terminal 10. The delivery company apparatus 50 and the transaction control apparatus 100 can uniquely identify the user terminal 10 using the terminal ID. Note that the information registered as the terminal ID may include model information of the terminal.

  “Movement information” indicates information related to the movement of the user. “Notification date and time” indicates the date and time when the user is notified of the delivery receipt request. “Location” indicates a location where delivery is received.

  “Position information at the time of notification” indicates position information of the user terminal 10 when the transaction control apparatus 100 notifies the user terminal 10. In FIG. 6, the position information at the time of notification is conceptually represented as “B01”, but actually, the position information at the time of notification includes a specific position detected by the user terminal 10. Information (for example, specific numerical values indicating longitude and latitude) is stored. Note that the location information item at the time of notification is not a numerical value of longitude or latitude, but is a specific address such as an address or area name indicating the location of the user terminal 10 or “user's home”. Information indicating the location may be stored. For example, the transaction control apparatus 100 is configured such that the user terminal 10 is notified at the time of notification when information indicating that an IoT (Internet of Things) device or the like installed at the user's home is communicating with the user terminal 10 is acquired. It is estimated that the location is “user's home”.

  “Transportation” indicates the transportation when the user moves to the base after the notification. The transaction control apparatus 100 acquires information on the user's transportation means from the user terminal 10 or the transportation apparatus 30, for example. Specifically, the transaction control apparatus 100 acquires information that the user is using a taxi as a means of transportation via a taxi dispatching application used by the user terminal 10. Or the transaction control apparatus 100 acquires the information that the user is using the rent-a-car as a means of transportation from the transportation apparatus 30 mounted in the rent-a-car. In addition, the transaction control apparatus 100 may accept a report from the user regarding the transportation means used for movement.

  The “movement distance to the base” indicates the movement distance from the location of the user terminal 10 to the base at the time of notification. In FIG. 6, the travel distance to the base is conceptually described as “D01”, but actually, the specific distance detected by the user terminal 10 is included in the item of travel distance to the base. Is stored. For example, the user terminal 10 activates an app that can acquire route and distance information, such as a map app and a car navigation app, at a timing when notification is made from the transaction control device 100 and acceptance of delivery is accepted. Then, the user terminal 10 acquires the travel distance to the base using the function of the map application and transmits the acquired information to the transaction control apparatus 100. Transaction control apparatus 100 stores the information acquired from user terminal 10 in the item of travel distance to the base. The transaction control apparatus 100 acquires the position information of the user terminal 10 and the position information of the base, and compares the predetermined map information with the predetermined map information, thereby measuring the distance between the user terminal 10 and the base. The movement distance may be acquired.

  That is, the example of the data illustrated in FIG. 6 indicates that the delivery F01 is delivery with the user U01 as the delivery destination, and the terminal ID of the user terminal 10 owned by the user U01 is “A01”. Further, regarding the movement information of the user U01 in the delivery F01, the notification date and time is “June 1, 2017 12:00”, the base is “delivery center XXX”, and the position information at the time of notification is “B01”. The transportation means is “taxi”, and the travel distance to the base is “D01”.

(Regarding the calculation condition storage unit 123)
The calculation condition storage unit 123 stores information related to conditions when performing cost calculation. Here, FIG. 7 shows an example of the calculation condition storage unit 123 according to the first embodiment. FIG. 7 is a diagram illustrating an example of the calculation condition storage unit 123 according to the first embodiment. In the example illustrated in FIG. 7, the calculation condition storage unit 123 includes items such as “condition ID”, “transportation means”, “calculation cost”, “calculation method”, and “condition”.

  “Condition ID” indicates identification information for identifying a condition. “Transportation” indicates a transportation corresponding to the condition. “Calculated cost” indicates a type of fee that is recognized as a cost borne by the user. “Calculation method” indicates a method used when calculating the cost borne by the user. “Condition” indicates a condition for the fee paid by the user when receiving the delivery to be recognized as the cost borne by the user. The conditions are arbitrarily input or updated by an administrator of the transaction control apparatus 100, for example.

  That is, in the example of the data shown in FIG. 7, the condition J01 identified by the condition ID “J01” is applied when the transportation means is “taxi”, and is a cost calculated as a burden on the user. Indicates “boarding fee” and “fee”. Further, it is shown that the calculation method used in calculating the cost uses “travel distance” and “ride time”. In addition, one of the conditions for allowing the calculated cost to be recognized as a fee borne by the user is “being the nearest base from home”. This condition means that, for example, even if a user receives a delivery item at a base that is not the nearest base from home, the fee borne by the user in the reception is not calculated as a cost. The other condition indicates that “the distance to the base is equal to or less than a predetermined distance”. For example, this condition means that even if a delivery is received using a taxi beyond a predetermined distance, only a boarding fee up to a predetermined distance is allowed as a cost. Another condition indicates “linkage with application (position information)”. For example, in order for the taxi fee to be calculated as the cost, this condition is that taxis are allocated using a predetermined application provided by the transaction control device 100, and the location information is continuously transmitted to the transaction control device 100. It is shown that it is a condition to have done.

(About transaction history storage unit 124)
The transaction history storage unit 124 stores a history related to transactions executed by the transaction control device 100. Here, FIG. 8 shows an example of the transaction history storage unit 124 according to the first embodiment. FIG. 8 is a diagram illustrating an example of the transaction history storage unit 124 according to the first embodiment. In the example illustrated in FIG. 8, the transaction history storage unit 124 includes “transaction ID”, “delivery ID”, “transaction object”, “user payment amount”, “calculated cost”, and “payment amount”. , “Cashback” and “privilege”.

  “Transaction ID” indicates identification information for identifying an individual transaction. “Delivery ID” corresponds to the same item shown in FIG. 5 and indicates identification information for identifying the delivery corresponding to the transaction. “Transaction target” indicates a subject that is a target of a transaction executed by the transaction control apparatus 100 in each delivery.

  “User payment” indicates a fee paid by the user. Specifically, the user's payment amount indicates the user's burden amount when moving to the base for receiving the delivery. The “calculated cost” indicates a cost calculated as borne by the user for receiving the delivery item. The calculated cost is calculated by the transaction control apparatus 100 based on the movement information.

  The “payment amount” indicates the amount of consideration that the delivery company pays to the transaction control apparatus 100 as the consideration for receiving the delivery item. Note that the payment amount of the consideration may be the same as the calculated cost, or may be a fee obtained by adding a predetermined fee to the calculated cost.

  “Cashback” indicates an amount to be returned to the user as consideration for receiving the delivery. The amount of cash back may be the same as the calculated cost, or may be a fee obtained by adding a predetermined fee to the calculated cost.

  The “privilege” indicates a privilege given to the user when the delivery item is received at the base. The privilege is, for example, a point that can be used for a predetermined service. In addition, a privilege is not restricted to the example shown in FIG. 8, For example, a taxi ticket, a shopping coupon ticket, etc. may be sufficient.

  That is, in the example of the data shown in FIG. 8, the transaction T01 identified by the transaction ID “T01” is a transaction related to the delivery F01, and the transaction targets are “delivery company G01”, “user U01”, This indicates that the taxi company is M01. Further, in transaction T01, the payment amount from the user U01 to the taxi company M01 is “3000 yen”, and the cost calculated as the burden on the user U01 is “2000 yen”. Further, in transaction T01, the control amount of the consideration paid by the delivery company G01 is “2200 yen” as the consideration for receiving the delivery item at the base. In transaction T01, the amount cashed back to user U01 is “2000 yen”, and the privilege given to user U01 is “500 points”.

  Although illustration in FIG. 8 is omitted, the transaction history storage unit 124 may store a history such as the number of times each user has received a delivery item in each transaction. Further, the transaction history storage unit 124 may store a history such as how much a user came to receive at a base in a plurality of deliveries with a certain user as a delivery destination. Further, the transaction history storage unit 124 may store a user's evaluation value based on a tendency to receive a delivery item at a base. For example, the transaction history storage unit 124 may store information that a high evaluation value is given to a user who has a relatively high tendency to receive a delivery item at a base.

(About the control unit 130)
Returning to FIG. 4, the description will be continued. The control unit 130 is, for example, a controller, and various programs (transaction control program programs) stored in a storage device inside the transaction control device 100 by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. (Corresponding to an example) is implemented by using the RAM as a work area. The control unit 130 is a controller, and is realized by an integrated circuit such as an application specific integrated circuit (ASIC) or a field programmable gate array (FPGA).

  As shown in FIG. 4, the control unit 130 includes a first acquisition unit 131, a transmission unit 132, a second acquisition unit 133, a reception unit 134, a calculation unit 135, a third acquisition unit 136, and transaction control. And implements or executes the functions and functions of information processing described below. Note that the internal configuration of the control unit 130 is not limited to the configuration illustrated in FIG. 4, and may be another configuration as long as the information processing described below is performed. In addition, the connection relationship between the processing units included in the control unit 130 is not limited to the connection relationship illustrated in FIG. 4, and may be another connection relationship.

(About the first acquisition unit 131)
The first acquisition unit 131 acquires information about a delivery item delivered to a predetermined location and information about a user who is a recipient of the delivery item. For example, the first acquisition unit 131 acquires information about a delivery item and information about a user who is a recipient based on information transmitted from the delivery company device 50.

  Specifically, the first acquisition unit 131 acquires information indicating that the delivery item has been delivered to a predetermined base (for example, a delivery center nearest to the user). In this case, the first acquisition unit 131 sends the acquired information to the transmission unit 132. The first acquisition unit 131 stores the acquired information in the delivery information storage unit 121 and the like.

(About transmitter 132)
The transmission unit 132 transmits a notification regarding a delivery product delivered to a predetermined location to the user. For example, the transmission unit 132 transmits a notification to the user via a predetermined application such as a home delivery service application provided by the transaction control apparatus 100. In addition, the transmission part 132 may transmit a notification to a user using functions, such as SMS, for example.

  Note that, when notifying the user, the transmission unit 132 may also transmit information regarding a delivery item delivered to a predetermined base. For example, the transmission unit 132 may transmit information such as a delivery source of the delivery item, a scheduled date and time when the delivery item is delivered, and a location where the delivery item is delivered. Specifically, the transmission unit 132 generates a notification describing the delivery information by embedding information such as the above-mentioned shipping source in a predetermined fixed sentence file or the like.

  Moreover, the transmission part 132 may notify in the aspect in which a user can reply a various request | requirement in the user terminal 10 which received notification. For example, the transmission unit 132 may perform notification in such a manner that the user can reply to a change request such as a scheduled delivery date and time or a place to be a delivery destination.

  Moreover, the transmission part 132 may transmit the notification containing the information regarding the privilege given to a user to a user, when a user receives delivery goods in a predetermined base. Thereby, the transmission part 132 can give a user the motivation to receive a delivery goods positively in a base.

(About the second acquisition unit 133)
The second acquisition unit 133 acquires movement information that is information regarding movement when the user moves to a predetermined base when receiving a delivery item related to the notification transmitted by the transmission unit 132.

  For example, the 2nd acquisition part 133 acquires the information about the transportation means which a user uses as movement information. More specifically, the 2nd acquisition part 133 acquires the information regarding utilization of at least any one of a taxi, a rental car, a rental cycle, a train, a bus, and other transportation as a transportation means. The transportation means is not limited to those exemplified above, and may be included as similar to the transportation means exemplified above.

  For example, the 2nd acquisition part 133 may acquire the information about the transportation means to be used from a user, and may acquire from the transportation device 30 corresponding to each transportation means. Specifically, when the user uses a taxi dispatch application, the second acquisition unit 133 acquires information indicating that the user has used a taxi as a transportation means based on the usage history. In addition, the second acquisition unit 133 obtains information or the like that the user has passed the ticket gate from the user terminal 10 (for example, when the user terminal 10 is used for transportation fee payment processing or ticket passage), the user Obtains information that uses public transport such as trains.

  Moreover, the 2nd acquisition part 133 may acquire the information regarding utilization of the private vehicle which a user owns as a transportation means. For example, the 2nd acquisition part 133 acquires the information about the private car which the user uses daily based on the information transmitted from the car navigation application which the user uses.

  Moreover, the 2nd acquisition part 133 acquires the distance from the point where a user is located to a predetermined base as movement information. In this case, the location where the user is located indicates, for example, the position where the user is located when the user is notified and the user responds to the transaction control apparatus 100 that he / she goes to the location to receive the delivery.

  For example, the 2nd acquisition part 133 specifies a point where a user is located by acquiring position information from user terminal 10 at the timing which transmitted a notice, or the timing which receives a response from a user. In addition, the second acquisition unit 133 derives a route from a location where the user is located to a predetermined location based on predetermined map information or the like, and acquires the distance of the derived route. In addition, the 2nd acquisition part 133 may acquire the distance from the point where a user is located to a predetermined | prescribed base | substrate using not only map information etc. but a predetermined known technique. For example, the second acquisition unit 133 may acquire the distance from the location where the user is located to the predetermined location by inputting the location information of the user terminal 10 and the location information of the location to a predetermined search engine. .

  Note that the second acquisition unit 133 may acquire position information indicating the position of the user's home, position information indicating the position of the work place, and the like that may be a delivery destination location. For example, the second acquisition unit 133 refers to the address or work address of the user's delivery destination described in the delivery information, and indicates position information indicating the position of the user's home or position information indicating the position of the user's work place. Etc. may be acquired. Such position information may be used for deriving route information and distance information when the user moves to the base.

  Here, the 2nd acquisition part 133 may presume position information on a part used as a user's base by continuing acquisition of position information. For example, the second acquisition unit 133 may estimate, among the position information acquired from the user terminal 10, the position information that is routinely acquired from midnight to early morning as position information indicating the user's home. Alternatively, the second acquisition unit 133 may estimate the position information that is acquired on a daily basis during the weekday out of the position information acquired from the user terminal 10 as the position information indicating the user's work place. .

  Further, the second acquisition unit 133 may acquire the movement information when the reception unit 134 receives a response indicating that the user receives the delivery at the base, or acquires the movement information at an arbitrary timing. May be. For example, even before the notification is transmitted to the user, the second acquisition unit 133 moves information (position information of the user terminal 10 or the like) every time the user activates an application such as a delivery service application or a taxi dispatch application. May be obtained.

  Note that the second acquisition unit 133 may acquire movement information not only from the user terminal 10 but also from the transportation device 30. For example, when the transportation device 30 is managed by a taxi company, the second acquisition unit 133 acquires, from the transportation device 30, information about taxi operation information and taxi boarding fees that the user has dispatched as movement information. Also good. In this case, the transportation device 30 identifies the taxi on which the user is boarding, based on the information requested by the user to dispatch a taxi via the taxi dispatch app and the communication processing with the transaction control device 100. And the transportation apparatus 30 transmits various information, such as the operation information regarding the specified taxi, a boarding fee, and the information which the user got on the taxi to the transaction control apparatus 100 side.

(Receiver 134)
The receiving unit 134 receives various communications and responses. For example, the receiving unit 134 receives from the user terminal 10 a response that the user receives the delivery item at the base.

  In addition, the receiving unit 134 receives a notification that the user has paid for the delivery. Specifically, the receiving unit 134 receives a notification from the transportation apparatus 30 that a payment process for transportation expenses or the like has been performed by the user.

  The receiving unit 134 may receive a notification via an application executed in the user terminal 10 owned by the user. For example, as shown in FIG. 1, according to the taxi dispatching application used by the user terminal 10, the user executes taxi fare payment processing via the application. In this case, the user terminal 10 performs a settlement process for the transportation apparatus 30 and transmits information (payment amount and the like) related to the settlement to the transaction control apparatus 100. The receiving unit 134 receives information related to the payment transmitted from the user terminal 10.

(About the calculation unit 135)
Based on the movement information acquired by the second acquisition unit 133, the calculation unit 135 calculates the cost that the user has paid to receive the delivery at a predetermined location.

  For example, the calculation unit 135 calculates the cost based on information on the transportation means used by the user. The calculation unit 135 refers to the calculation condition storage unit 123 and calculates the cost based on the content calculated as the cost set for each means of transportation.

  Specifically, the calculation unit 135 calculates the cost based on the transportation cost generated by using the transportation means, and the transportation cost generated for the user to receive the delivery at the predetermined base. For example, when the transportation means is a taxi, the calculation unit 135 calculates the cost based on the boarding fee (taxi fee) generated by using the taxi.

  Note that the calculation unit 135 may calculate all of the amount of money such as transportation expenses paid by the user as a cost, or may calculate a part of the amount as a cost. For example, the calculation unit 135 is a case where the user uses a taxi, and the position information when the user responds to the notification, the initial destination position information, and the base position information are acquired. The cost is calculated based on these pieces of information. Specifically, the calculation unit 135 calculates both the boarding fee when the user stops at the base in response to the notification and the boarding fee when it is assumed that the user has gone straight to the original destination.

  For example, the calculation unit 135 refers to the calculation condition storage unit 123, and calculates the boarding fee by a calculation method based on the travel distance and the boarding time when the transportation means is a taxi. In this case, the calculation unit 135 may make an inquiry to the transportation apparatus 30 as necessary, and obtain a boarding fee calculation method, a boarding fee set price, and the like. Then, the calculation unit 135 calculates the difference between the boarding fee when the user stops at the base in response to the notification and the boarding fee when assuming that the user has gone directly to the original destination as the cost borne by the user. calculate.

  In addition, the calculation unit 135 is a fuel cost generated by using a private car when the private car owned by the user is a means of transportation, and is generated because the user receives a delivery item at a predetermined base. The cost may be calculated based on the fuel cost. For example, the calculation unit 135 multiplies the distance from the position at the time when the user responds to the notification to the base by the fuel cost per distance at the time of calculation (specifically, the gasoline cost of the private car). Calculate the cost incurred by

  The calculation unit 135 may calculate the cost using various calculation methods corresponding to the transportation means. For example, when the transportation means is a rental car or a rental cycle, the calculation unit 135 may calculate all or part of the rental fee as a cost. In addition, the calculation unit 135 may calculate the cost for a rental car in consideration of fuel costs and the like.

  Note that the calculation unit 135 may calculate the cost based on the acquired distance when the distance from the point where the user is located to the predetermined base is acquired as the movement information. For example, the calculation unit 135 determines that the distance between the user's position and the base is a predetermined value when the travel information is not clear in the acquired travel information, or when it is difficult to calculate the transportation cost or the like. The cost borne by the user may be calculated by a method such as multiplying by.

  In this case, the calculation unit 135 may determine whether the distance satisfies a predetermined condition, and may calculate the cost based on the determined result. For example, the calculation unit 135 includes a current position where the user is located (for example, a position where the user gets in a taxi or a position when the user responds to the notification), a base such as a delivery center, and a user's destination (for example, the user's home). ) To calculate the distance that the user has actually moved. Furthermore, the calculation unit 135 calculates a distance obtained by subtracting the movement distance when it is assumed that the user has moved from the current position to the home without approaching the base from the actual movement distance. Then, the calculation unit 135 calculates the cost borne by the user based on the calculated distance when the calculated distance satisfies a predetermined condition. In other words, the calculation unit 135 determines whether the distance from the location where the user is located to the predetermined base satisfies a predetermined condition, and based on the amount of distance determined to satisfy the predetermined condition, May be calculated.

  In the above example, the calculation unit 135 may set various conditions. For example, an example of the condition is that the actual moving distance of the user is 1.2 times or less compared to the moving distance when it is assumed that the user has moved from the current position to the home without going to the base. It is. Since the calculation unit 135 can adjust the distance used for calculating the cost by setting the condition regarding the amount of distance, it is possible not to calculate an excessively high numerical value as the cost borne by the user. . Alternatively, the condition may be that the distance obtained by subtracting the movement distance when it is assumed that the user has moved from the current position to the home without moving to the base from the actual movement distance is equal to or less than a predetermined value. . In other words, the calculation unit 135 does not calculate using all the distances of the movement when the movement is excessively long, but calculates the cost using only the distance that satisfies the condition. You may make it do. Further, the calculation unit 135 may calculate the cost based not only on the distance but also on the time required for traveling to the base. As for the required time, the calculation unit 135 may set a predetermined condition in the same manner as the above distance, and may calculate the cost using only an amount of time that satisfies the condition. Further, the calculation unit 135 may calculate the cost based not only on the distance but also on the time required for traveling to the base. Further, the calculation unit 135 may calculate the cost based not only on the distance but also on the time required for traveling to the base.

  Furthermore, the calculation unit 135 may include a predetermined fee that is costly for the user to stop at the base. Specifically, the calculation unit 135 calculates the cost that the user spends for receiving the delivery items, including a predetermined fee that takes time and effort for the user, in addition to the actual expenses such as transportation costs and fuel costs. To do. The predetermined fee required for the user can be a fixed amount or a dynamic amount. For example, the calculation unit 135 may include a larger amount of commission in the cost as the distance from the location where the user is located to a predetermined location is longer.

  In addition, the calculation unit 135 may refer to the calculation condition storage unit 123 and calculate only the cost incurred under a condition that meets a predetermined condition as the cost borne by the user. For example, when the user uses a taxi, the calculation unit 135 indicates that “the location from which the user receives delivery items is the nearest location from home”, “the distance to the location is a predetermined distance or less”, The cost may be calculated on the condition that “location information is acquired through linkage with an application” or the like. The conditions listed above are merely examples, and the calculation unit 135 may calculate costs after setting various conditions.

  The calculation unit 135 stores information regarding the calculated cost in the transaction history storage unit 124. The calculation unit 135 stores or stores information in the calculation condition storage unit 123 when, for example, an input or update is received from the administrator of the transaction control device 100 or the transportation apparatus 30 regarding the calculation condition. Update the information. In addition, the calculation unit 135 sends information regarding the calculated cost to the third acquisition unit 136.

  Note that the calculation unit 135 may perform a cost calculation process at an arbitrary timing. For example, the calculation unit 135 may perform a cost calculation process in response to reception of information indicating that the user has received a delivery item from the delivery company device 50 at the base. Or the calculation part 135 may perform the calculation process of a cost triggered by having received the information to the effect that the user paid expenses, such as a taxi, from the transportation apparatus 30. FIG.

  Furthermore, the calculation unit 135 may calculate a consideration paid by the delivery company to the transaction control apparatus 100 based on the calculated cost. For example, the calculation unit 135 may calculate an amount obtained by adding a predetermined fee to the amount of cost borne by the user as the consideration paid by the delivery company to the transaction control apparatus 100 side.

(About the third acquisition unit 136)
The third acquisition unit 136 acquires information on the cost borne by the user when receiving the delivery when the user receives the delivery delivered to a predetermined base. For example, the third acquisition unit 136 acquires the amount calculated by the calculation unit 135 as information on the cost borne by the user.

  Here, the third acquisition unit 136 may acquire information other than the amount calculated by the calculation unit 135 as information related to the cost borne by the user. Specifically, the third acquisition unit 136 acquires information on the transportation cost of the transportation facility used by the user when receiving the delivery as information on the cost. For example, the third acquisition unit 136 may acquire the transportation cost itself of the transportation facility used by the user from the user, and estimate the acquired transportation cost as the cost borne by the user.

  More specifically, the 3rd acquisition part 136 may acquire the information regarding the price of the taxi which the user utilized when receiving delivery goods. In this case, the 3rd acquisition part 136 may acquire the price of a taxi via the transportation apparatus 30, and may acquire the price of a taxi by the self-report from a user. When the transportation device 30 and the taxi dispatch application in the user terminal 10 are linked, the third acquisition unit 136 may acquire information related to the taxi price via the application.

  In addition, the 3rd acquisition part 136 may acquire the full amount of the taxi expense which the user paid as information regarding a cost, and may acquire a part of money as information regarding a cost. Specifically, the 3rd acquisition part 136 acquires the information regarding the price of the taxi which arises when a user visits a predetermined base as a partial amount of money. That is, the third acquisition unit 136 may acquire only the amount generated when the user visits the base as the cost borne by the user.

  In addition, the third acquisition unit 136 acquires information on the transportation cost of the transportation facility used when the user received the delivery item, and is estimated to occur when the user moves to the destination without stopping at the base. Information on transportation expenses may be acquired. As described above, the calculation unit 135 is based on the function of the taxi dispatching application, depending on the destination input by the user, the transportation cost when the user gets on the taxi to the destination, or temporarily stops at the base You can estimate transportation costs. That is, the calculation unit 135 can calculate not only the transportation cost when the user actually moves, but also the transportation cost estimated to be generated when the user moves to the destination without stopping at the base. Note that the calculation unit 135 may calculate a transportation cost (for example, a transportation cost for a train or a bus) to the destination or base where the user wants to move based on, for example, a predetermined transfer guidance application. The third acquisition unit 136 acquires information on the transportation cost calculated by the calculation unit 135 in this way.

  Further, the third acquisition unit 136 moves from the information related to the transportation cost of the transportation facility used when the user receives the delivery item to the destination without stopping at the base before the user moves to the predetermined base. In this case, an amount obtained by subtracting the estimated transportation cost may be acquired. As described above, based on the function of the taxi dispatch application, the calculation unit 135 can calculate the transportation cost to the destination or base designated by the user before the user actually moves. For this reason, the third acquisition unit 136 acquires information (for example, a specific amount of transportation expenses) related to transportation expenses of the transportation facility used by the user when receiving the delivery before the user moves to the predetermined base. can do.

(About transaction control unit 137)
The transaction control unit 137 executes transaction processing in which the consideration for receiving the delivery item is paid to the user from the delivery company responsible for delivery of the delivery item based on the information about the cost acquired by the third acquisition unit 136.

  Specifically, the transaction control unit 137 performs a cash back to the user based on the consideration paid to the transaction control apparatus 100 by the delivery company, so that the consideration for receiving the delivery item is received from the delivery company to the user. Perform transaction processing to be paid.

  For example, the transaction control unit 137 executes the transaction process when the reception unit 134 receives a notification that the user has paid for receiving the delivery item. Specifically, the transaction control unit 137 executes transaction processing when a notification is received via an application (such as the taxi dispatch application described above) executed in the user terminal 10 owned by the user. In this case, the transaction control unit 137 notifies the user that the transaction process has been executed via the application. For example, the transaction control unit 137 notifies the user that the transaction process has been executed by transmitting the notification 77 and the notification 79 shown in FIG.

  For example, the transaction control unit 137 executes a transaction process in which all or part of the cost (for example, transportation cost) acquired by the third acquisition unit 136 is paid to the user from the delivery company. That is, the transaction control unit 137 can eliminate the demerit of the user moving to the base and receiving the delivery by performing a transaction that returns the amount of money that the user has paid.

  Specifically, the transaction control unit 137 executes a transaction process in which all or part of the taxi price used by the user when receiving the delivery item is paid from the delivery company to the user. In this case, the transaction control unit 137 does not treat the entire amount paid as a taxi price as a cost, but the entire or a part of the taxi price generated when the user visits a predetermined base from the delivery company to the user. The transaction processing to be paid may be executed. More specifically, the transaction control unit 137 executes transaction processing such that a taxi price spent for the user to go to the base is returned to the user.

  In addition, the transaction control unit 137 subtracts the transportation cost used by the user when receiving the delivery item from the transportation cost, which is estimated to occur when the user moves to the destination without stopping at the base. You may perform the transaction process by which the consideration of an excess amount is paid to a user from a delivery company. In this case, the transaction control unit 137 returns the consideration so that the user can move at a substantially lower fee by going through the delivery base rather than directly going to the destination. Can control various transactions. Specifically, in consideration of the rewards that are reduced by going through the delivery base, the user is effectively paid for the amount that goes through the base rather than going directly to the destination. Can receive. Note that the transportation cost estimated to be incurred when the user moves to the destination without stopping at the base is calculated in advance by the calculation unit 135 and acquired by the third acquisition unit 136 as described above.

  Furthermore, when the transaction control unit 137 receives a response from the user who has been notified of the amount acquired by the third acquisition unit 136 to the effect that the amount has been accepted, the transaction control unit 137 receives the consideration for receiving the delivery item from the delivery company. Transaction processing to be paid for may be executed. That is, the transmission unit 132 transmits a notification including information such as how much consideration is scheduled to be returned to the user. Then, when there is a history (log) that the user has responded that the amount has been accepted, the transaction control unit 137 executes the transaction process described above. Thereby, transaction control part 137 can perform transaction processing, after a user is convinced to the amount of consideration. For this reason, the transaction control part 137 can give the motivation for a user to take delivery goods to a base more actively.

  Here, the transaction control unit 137 may execute a transaction process in which a fee for the transportation facility used by the user at the time of receiving a delivery item at a predetermined base is paid from the delivery company to the transportation facility operator. . For example, the transaction control unit 137 may execute a transaction process in which a delivery company pays a predetermined fee not only to a user who has received a delivery item but also to a taxi company that has transported the user. Thereby, the transaction control part 137 can perform the transaction processing which can reduce the labor of delivery of a delivery company, and also gives merit to transportation facilities, such as a taxi company which transported the user.

  In addition, the transaction control unit 137 may execute a process of giving a privilege to the user who has received the delivery product in combination with the above transaction process. For example, the transaction control unit 137 calculates the number of points that can be used for a predetermined service and the content of a coupon based on the amount of cash backed by the user. And the transaction control part 137 performs the process which provides a user with a point and a coupon in combination with the transaction process which cash-backs to a user.

  The transaction control unit 137 stores the result of the executed transaction in the transaction history storage unit 124. Note that the transaction control unit 137 may store detailed information on transactions such as that a predetermined delivery company has caused unpaid payments. Further, the transaction control unit 137 may store evaluation information for each delivery company or transportation facility in the transaction history storage unit 124 according to the transaction status.

[1-4. Configuration of user terminal]
Next, the configuration of the user terminal 10 according to the first embodiment will be described with reference to FIG. FIG. 9 is a diagram illustrating a configuration example of the user terminal 10 according to the first embodiment. As illustrated in FIG. 9, the user terminal 10 includes a communication unit 11, an input unit 12, a display unit 13, a detection unit 14, a storage unit 15, and a control unit 16. Note that the connection relationship between the processing units included in the user terminal 10 is not limited to the connection relationship illustrated in FIG. 9 and may be another connection relationship.

  The communication unit 11 is connected to the network N in a wired or wireless manner, and transmits / receives information to / from the transportation apparatus 30, the delivery company apparatus 50, and the transaction control apparatus 100. For example, the communication unit 11 is realized by a NIC or the like.

  The input unit 12 is an input device that receives various operations from the user. For example, the input unit 12 is realized by an operation key or the like provided in the user terminal 10. The input unit 12 may include an imaging device (such as a camera) for capturing an image and a sound collection device (such as a microphone) that collects sound.

  The display unit 13 is a display device for displaying various information. For example, the display unit 13 is realized by a liquid crystal display or the like. The display part 13 displays the notification (message) transmitted from the transaction control apparatus 100, for example. In addition, when a touch panel is employ | adopted for the user terminal 10, a part of input part 12 and the display part 13 are integrated.

  The detection unit 14 detects various operations on the user terminal 10 and environmental information around the user terminal 10. For example, the detection unit 14 is realized by a sensor or an antenna that detects various types of information. Specifically, the detection unit 14 includes a communication status related to a device connected to the user terminal 10, illuminance and noise around the user terminal 10, physical movement of the user terminal 10, position information of the user terminal 10, and the like. Is detected.

  For example, the detection unit 14 detects a user operation based on information input to the input unit 12. In other words, the detection unit 14 detects that there has been an input of an operation for touching the screen to the input unit 12, an input of a voice, or the like. Moreover, the detection part 14 may detect that the predetermined application was started by the user. When such an application is an application that operates an imaging function (for example, a camera) in the user terminal 10, the detection unit 14 detects that the imaging function is used by the user. Further, the detection unit 14 may detect an operation in which the user terminal 10 itself is moved based on data detected by an acceleration sensor, a gyro sensor, or the like provided in the user terminal 10. For example, the detection unit 14 detects that the user terminal 10 is in the user's hand, the user is handling the user terminal 10 with one hand, based on data detected by a gyro sensor or the like.

  Further, the detection unit 14 detects the current position of the user terminal 10. Specifically, the detection unit 14 receives radio waves transmitted from a GPS (Global Positioning System) satellite, and obtains position information (for example, latitude and longitude) indicating the current position of the user terminal 10 based on the received radio waves. get.

  In addition, the detection part 14 may acquire position information by various methods other than GPS. For example, when the user terminal 10 has a function equivalent to that of a contactless IC card used at a station ticket gate or a store (or the user terminal 10 has a function of reading a history of the contactless IC card) ), The used position is recorded together with the information on the settlement of the boarding fee at the station by the user terminal 10. The detection unit 14 detects such information and acquires it as position information. Moreover, the detection part 14 may detect the positional information acquirable from an access point, when the user terminal 10 communicates with a specific access point. The position information may be acquired by an optical sensor, an infrared sensor, a magnetic sensor, or the like included in the user terminal 10.

  The detection unit 14 detects an external device connected to the user terminal 10. For example, the detection unit 14 detects the external device based on exchange of communication packets with the external device, a signal generated by the external device, and the like. Specifically, the detection unit 14 detects radio waves such as WiFi (registered trademark) and Bluetooth (registered trademark) that are used by the external device. The detection unit 14 may detect the type of connection with the external device when communication with the external device is established. For example, the detection unit 14 detects whether it is connected to an external device by wire or wireless communication. Moreover, the detection part 14 may detect the communication system etc. which are used by radio | wireless communication. The detection unit 14 may detect the external device based on information acquired by a radio wave sensor that detects a radio wave emitted by the external device, an electromagnetic wave sensor that detects an electromagnetic wave, or the like. An example of the external device is another device (another user terminal 10) used by a user who uses the user terminal 10, such as a wearable device or an installed IoT (Internet of Things) device.

  In addition, the detection unit 14 detects an environment in the user terminal 10. The detection unit 14 uses various sensors and functions provided in the user terminal 10 to detect information about the environment. For example, the detection unit 14 is a microphone that collects sound around the user terminal 10, an illuminance sensor that detects illuminance around the user terminal 10, and an acceleration sensor that detects physical movement of the user terminal 10 (or A gyro sensor), a humidity sensor that detects the humidity around the user terminal 10, a geomagnetic sensor that detects a magnetic field at the location of the user terminal 10, and the like. And the detection part 14 detects various information using various sensors. For example, the detection unit 14 detects a noise level around the user terminal 10 and whether the surroundings of the user terminal 10 have illuminance suitable for imaging the user's iris. Further, the detection unit 14 may detect surrounding environment information based on a photograph or video taken by the camera.

  The user terminal 10 may acquire context information indicating the context of the user terminal 10 based on information detected by the detection unit 14. As described above, the user terminal 10 uses various built-in sensors to provide various physical quantities such as position, acceleration, temperature, gravity, rotation (angular velocity), illuminance, geomagnetism, pressure, proximity, humidity, and rotation vector as context information. Get as. In addition, the user terminal 10 may acquire, as context information, a connection status (for example, information regarding establishment of communication or a communication standard used) with various devices by using a built-in communication function. .

(About the storage unit 15)
The storage unit 15 stores various information. The storage unit 15 is realized by, for example, a semiconductor memory device such as a RAM or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 15 includes a service information storage unit 151.

  The service information storage unit 151 stores, for example, information related to services used by the user. Specifically, the service information storage unit 151 stores an action history (log) in the service used by the user. For example, the service information storage unit 151 stores a log of a purchase request transmitted to a shopping site provided from a predetermined service server (web server or the like). Further, the service information storage unit 151 may store contents such as order information transmitted to a predetermined service server. For example, the service information storage unit 151 stores information specifying the delivery destination of the product ordered by the user. Such information is transmitted, for example, to the delivery company apparatus 50 via a predetermined service server that has accepted the order.

  The control unit 16 is a controller, and is realized, for example, by executing various programs stored in a storage device inside the user terminal 10 using the RAM as a work area by a CPU, an MPU, or the like. The control unit 16 is a controller, and is realized by an integrated circuit such as an ASIC or FPGA, for example.

  The control unit 16 controls various processes performed in the user terminal 10. As illustrated in FIG. 9, the control unit 16 includes a reception unit 161, an acquisition unit 162, and a transmission unit 163, and implements or executes information processing functions and operations described below.

  The receiving unit 161 receives various information. For example, the receiving unit 161 receives information transmitted from the transportation device 30 or the transaction control device 100. The receiving unit 161 receives various information detected by the detecting unit 14. The receiving unit 161 receives delivery information notified from the transaction control apparatus 100.

  The acquisition unit 162 acquires various information and data. For example, the acquisition unit 162 acquires a web page that the user desires to browse by accessing a predetermined service server. In addition, the acquisition unit 162 may acquire a predetermined application provided by the transaction control apparatus 100 via an application download site or the like. For example, the acquisition unit 162 acquires the taxi dispatch application, the home delivery service application, and the like illustrated in FIG.

  The transmission unit 163 transmits various information. For example, the transmission unit 163 transmits the order information to a predetermined service server when the user orders a product in the service. Further, the transmission unit 163 transmits information detected by the detection unit 14 to the transaction control apparatus 100. For example, the transmission unit 163 receives the location information of the user terminal 10 when receiving a request from the transaction control device 100, when a predetermined application is activated, or at every predetermined time (for example, every minute). Send to.

[1-5. Processing procedure)
Next, a processing procedure according to the first embodiment will be described with reference to FIGS. 10, 11, and 12. First, the procedure of the calculation process according to the first embodiment will be described with reference to FIG. FIG. 10 is a flowchart (1) illustrating a processing procedure according to the first embodiment.

  As shown in FIG. 10, the transaction control apparatus 100 determines whether or not information indicating that the delivery has arrived at the base has been acquired (step S101). If the information indicating that the delivery has arrived at the base has not been acquired (step S101; No), the transaction control apparatus 100 waits until acquisition.

  On the other hand, when the information indicating that the delivery has arrived at the base is acquired (step S101; Yes), the transaction control apparatus 100 transmits a notification about the delivery to the user (step S102). Thereafter, transaction control apparatus 100 determines whether or not a response to the notification has been received from the user (step S103). When the response to the notification is not received from the user (step S103; No), the transaction control apparatus 100 waits until a response is received.

  On the other hand, when a response to the notification is received from the user (step S103; Yes), the transaction control apparatus 100 continuously acquires the movement information of the user (step S104). Note that the process of acquiring the movement information may be performed prior to step S104 (for example, from the time when the notification is transmitted to the user).

  Thereafter, transaction control apparatus 100 determines whether or not information indicating that the user has received the delivery item has been received at the site (step S105). When the information indicating that the user has received the delivery item has not been received at the site (step S105; No), the transaction control apparatus 100 stands by until the information is received.

  On the other hand, when the information indicating that the user has received the delivery is received at the base (step S105; Yes), the transaction control apparatus 100 calculates the cost for receiving the delivery (step S106). Then, the transaction control device 100 stores the calculated cost in the storage unit 120 (step S107). Thereafter, the transaction control apparatus 100 waits until an event that triggers the execution of the transaction (for example, that the user has received information indicating that the user has paid a taxi fee, etc.) occurs.

  Next, the procedure of the transaction control process according to the embodiment will be described using FIG. FIG. 11 is a flowchart (2) illustrating a processing procedure according to the first embodiment.

  As illustrated in FIG. 11, the transaction control apparatus 100 determines whether or not information indicating that the user has paid for receiving the delivery has been received (step S <b> 201). When the information indicating that the user has paid the cost has not been received (step S201; No), the transaction control apparatus 100 stands by until the information is received.

  On the other hand, when the information indicating that the user has paid the cost is received (step S201; Yes), the transaction control apparatus 100 calculates the amount of consideration paid by the delivery company based on the cost paid by the user. The amount of consideration to be paid is notified to the delivery company (step S202). Specifically, the transaction control apparatus 100 transmits a notification indicating the amount of consideration to the delivery company apparatus 50.

  Thereafter, the transaction control device 100 accepts payment of the consideration from the delivery company (step S203). For example, the transaction control device 100 accepts a transfer of the amount of consideration from the delivery company device 50 to the transaction control device 100 in a predetermined settlement process. Subsequently, the transaction control device 100 executes reduction of consideration and provision of a privilege to the user (step S204).

  Next, the flow of processing in the transaction control system 1 will be described with reference to FIG. FIG. 12 is a sequence diagram illustrating a processing procedure according to the first embodiment.

  First, the delivery company apparatus 50 notifies the transaction control apparatus 100 that a delivery item has arrived (step S301). Transaction control apparatus 100 transmits a notification including a delivery receipt request to user terminal 10 (step S302). The user terminal 10 responds to the request according to the user's operation (step S303).

  At this time, when the transaction control device 100 refers to, for example, that the user uses a taxi via a taxi dispatch application or the like, the transaction control device 100 transfers the movement information to the transportation device 30 (corresponding to a taxi company in the example of FIG. 12). May be requested (step S304). The transportation apparatus 30 transmits the requested movement information to the transaction control apparatus 100 (step S305). The user terminal 10 also transmits the movement information to the transaction control device 100 (step S306). Note that either of the processes of step S305 and step S306 may be performed first or may be performed simultaneously.

  Transaction control apparatus 100 calculates the cost borne by the user based on the acquired movement information (step S307). Thereafter, the user terminal 10 performs a boarding fee payment process to the transportation apparatus 30 (step S308). The transport facility device 30 notifies the transaction control device 100 that the payment has been made from the user (step S309). Note that the process of step S309 may be performed by the user terminal 10.

  The transaction control apparatus 100 calculates the consideration for receiving the delivery item, triggered by the processing in step S309 (step S310). Then, the transaction control device 100 notifies the delivery company device 50 of the amount of consideration for receiving the delivery item (step S311). The delivery company apparatus 50 executes a payment process for the notified amount (step S312). Continuously, the transaction control apparatus 100 performs the process which returns consideration to the user terminal 10 (step S313).

[1-6. Treatment variations)
The transaction control process described above may be implemented in various different forms other than the above embodiment. Therefore, in the following, a variation of the transaction control process according to the first embodiment will be described.

[1-6-1. (Calculation process according to the delivery company's request)
Transaction control apparatus 100 may acquire information relating to the degree to which a delivery company requests that a user receive a delivery at a predetermined location. Transaction control device 100 may calculate the cost based on the degree desired by the delivery company.

  For example, at locations such as home delivery centers, users are strongly urged to receive delivery items due to lack of personnel engaged in delivery or lack of space to store delivery items. A situation can occur. At this time, the delivery company apparatus 50 may notify the transaction control apparatus 100 of the degree of desire for the user to receive the delivery item.

  And the transaction control apparatus 100 may perform a predetermined | prescribed adjustment process in a calculation process, for example based on a degree, when the degree which a delivery company desires is acquired. Specifically, the transaction control apparatus 100 may calculate the amount of cost borne by the user higher as the degree is higher. Thereby, the transaction control apparatus 100 can calculate highly the amount of consideration paid by the delivery company and the amount returned to the user.

  In other words, when the delivery company's request that the user wants to receive the delivery to the base is achieved, the transaction control apparatus 100 can perform the calculation process in response to the request. Thereby, since the transaction control apparatus 100 can perform the reduction | restoration by having received the delivery goods more thickly with respect to a user, it can give the motivation which intends to receive delivery goods spontaneously. Moreover, the transaction control apparatus 100 can respond to a delivery company's request.

  In this case, the transaction control apparatus 100 may include content that prompts the user's action, such as “If you come to pick up the delivery now, the benefits will increase!” In the notification transmitted to the user.

[1-6-2. (Calculation process according to the number of receipts etc.)
Moreover, the transaction control apparatus 100 may perform a predetermined adjustment process in the calculation process according to the number of times the user has received at the base. For example, the transaction control apparatus 100 acquires information related to the number of times the user has received a delivery item at a predetermined location, or the rate at which the user has received a delivery item at a predetermined location. Then, the transaction control apparatus 100 may calculate the cost based on the number of times that the user has received the delivery product at a predetermined location, or information on the ratio of the delivery product received at the predetermined location.

  Specifically, the transaction control apparatus 100 may perform a calculation process of adding a predetermined amount to the calculated cost for a user who frequently receives the reception to the base. Thereby, since the transaction control apparatus 100 can receive a high reduction | restoration, the user who goes to a base and receives a delivery goods more can receive a high return, and can give a motivation to receive a delivery goods spontaneously to a user strongly. .

  Further, the transaction control device 100 acquires information on the number of times or frequency at which the user has received a delivery item at a predetermined location in a predetermined period, and the compensation adjusted based on the information on the number or frequency is sent from the delivery company to the user. Transaction processing paid for may be executed. Specifically, the transaction control apparatus 100 controls the user to frequently perform an adjustment process such as increasing the amount of consideration or giving a preferential benefit to a user who frequently visits the base. May be. Thereby, the transaction control apparatus 100 can give a user a motivation to receive a delivery item voluntarily.

[1-6-3. (Calculation process based on movement information of related parties)
Moreover, the transaction control apparatus 100 may perform a process of reducing the burden spent on the movement not only for the user himself / herself but also for the parties concerned such as the user's family and friends to receive the delivery.

  For example, the transaction control apparatus 100 acquires movement information related to a related party when a related party of the user who is the transmission destination of the notification receives a delivery addressed to the user at a predetermined location. Moreover, the transaction control apparatus 100 calculates cost based on the movement information regarding a related person.

  For example, a user who has received a notification of a delivery receipt request transmits a request to the transaction control apparatus 100 to transfer the notification to a terminal owned by a related party. Then, the party who has received the notification transferred from the transaction control apparatus 100 stops at the base instead of the user and receives the delivery item. In this case, the transaction control apparatus 100 acquires movement information related to the related party from the terminal of the related party or the transportation device 30. And the transaction control apparatus 100 calculates the cost which the interested party paid based on the movement information which concerns on a related party. Furthermore, the transaction control apparatus 100 executes transaction processing in which the consideration for receiving the delivery item is paid to the user from the delivery company based on the calculated cost. In addition, the transaction control apparatus 100 may execute a transaction process in which a delivery company pays a consideration to a related party.

  As described above, the transaction control apparatus 100 is not limited to the case where the user himself / herself receives the delivery item, and the process in which the consideration or privilege is given even when the related person such as the user's family or friend receives the delivery item. May be performed. Thereby, the transaction control apparatus 100 can give a user a motivation to receive a delivery item at a base.

[1-6-4. (Target of transaction processing)
The transaction control apparatus 100 may control not only the transaction in which the consideration is returned from the delivery company to the user, but also the transaction in which the consideration is returned from the delivery company to the transportation facility.

  For example, the transaction control apparatus 100 executes a transaction process in which a fee for a transportation facility used by a user at the time of receiving a delivery item at a predetermined base is paid from a delivery company to an operator of the transportation facility.

  As a result, the transportation side can receive from the delivery company a fee that is time-consuming due to stopping at the base. Further, according to the transaction control apparatus 100, since the transportation side is motivated to actively receive the delivery, the number of deliveries performed by the delivery company can be reduced, and the burden on delivery can be reduced. it can.

[1-7. effect〕
As described above, the transaction control apparatus 100 according to the first embodiment includes the transmission unit 132, the second acquisition unit 133, and the calculation unit 135. The transmission unit 132 transmits a notification regarding a delivery product delivered to a predetermined location to the user. The second acquisition unit 133 acquires movement information that is information regarding movement when the user moves to a predetermined base when receiving a delivery item related to the notification transmitted by the transmission unit 132. Based on the movement information acquired by the second acquisition unit 133, the calculation unit 135 calculates the cost that the user has paid to receive the delivery at a predetermined location.

  As described above, the transaction control apparatus 100 according to the first embodiment calculates the cost based on the movement information when the user moves to a predetermined base when receiving the delivery item, and thus accurately determines the burden of the movement. Can be calculated. In other words, the transaction control apparatus 100 can eliminate the burden of receiving the delivery item by calculating an amount corresponding to the trouble of receiving the delivery item at the base. Thereby, the transaction control apparatus 100 can give a user a motivation to receive a delivery item voluntarily.

  Moreover, the 2nd acquisition part 133 acquires the information regarding the transportation means which a user utilizes as movement information. The calculation unit 135 calculates the cost based on the transportation means.

  As described above, the transaction control apparatus 100 according to the first embodiment calculates the cost according to the user's transportation means. Thereby, the transaction control apparatus 100 can perform the exact cost calculation process according to the actual condition.

  Moreover, the 2nd acquisition part 133 acquires the information regarding utilization of at least any one of a taxi, a rental car, a rental cycle, a train, and a bus as a transportation means. The calculation unit 135 calculates the cost based on the transportation cost generated by using the transportation means, and the transportation cost generated for the user to receive the delivery at the predetermined base.

  As described above, the transaction control apparatus 100 according to the first embodiment performs cost calculation based on calculation methods according to various transportation means. Thereby, the transaction control apparatus 100 can perform the exact cost calculation process according to the actual condition.

  Moreover, the 2nd acquisition part 133 acquires the information regarding utilization of the private vehicle which a user owns as a transportation means. The calculation unit 135 calculates the cost based on the fuel cost generated by using the private vehicle and the user generated to receive the delivery at the predetermined base.

  As described above, the transaction control apparatus 100 according to the first embodiment appropriately performs the calculation process based on the fuel cost and the like for the transportation means that does not generate an explicit transportation cost such as a private car. Cost calculation processing can be performed.

  Moreover, the 2nd acquisition part 133 acquires the distance from the point where a user is located to a predetermined base as movement information. The calculation unit 135 calculates a cost based on the distance acquired by the second acquisition unit 133.

  Thus, the transaction control apparatus 100 according to the first embodiment can accurately calculate the cost actually burdened by the user in the movement by performing the calculation process according to the distance.

  In addition, the second acquisition unit 133 acquires information regarding the degree to which the delivery company requests that the user receive the delivery at a predetermined base. The calculation unit 135 calculates the cost based on the degree requested by the delivery company.

  As described above, the transaction control apparatus 100 according to the first embodiment may perform the calculation using the degree of the demand of the delivery company as an element. Thereby, since the transaction control apparatus 100 will perform the calculation process according to the condition of the delivery trader side, it can perform the calculation process in view of the balance between demand and supply.

  In addition, the calculation unit 135 determines whether the distance from the point where the user is located to the predetermined base satisfies the predetermined condition, and calculates the cost based on the amount of distance determined to satisfy the predetermined condition. calculate.

  As described above, the transaction control apparatus 100 according to the first embodiment may determine the condition regarding the distance used for cost calculation, and perform the calculation process based on the determination result. Thereby, the transaction control apparatus 100 can accurately control the transaction so as not to pay an excessively expensive consideration to the user.

  In addition, the second acquisition unit 133 acquires information on the number of times the user has received a delivery item at a predetermined location, or the rate at which the user has received a delivery item at a predetermined location. The calculation unit 135 calculates the cost based on the number of times the user has received the delivery product at the predetermined base or information on the ratio of the delivery product received at the predetermined base.

  Thus, the transaction control apparatus 100 according to the first embodiment may perform a calculation process adjusted based on the user's behavior history. As a result, the transaction control apparatus 100 can perform cost calculation more favorably for a user who tends to receive a delivery item, so that the user can be more strongly motivated to receive the delivery item at the base.

  Further, the second acquisition unit 133 acquires movement information related to a related party when a related party of the user who is a transmission destination of the notification receives a delivery addressed to the user at a predetermined base. The calculation unit 135 calculates the cost based on the movement information regarding the parties concerned.

  As described above, the transaction control apparatus 100 according to the first embodiment may perform the calculation process based on the actions of parties other than the user. Thereby, since the transaction control apparatus 100 can promote the receipt of the delivery item at the base even if the user himself / herself cannot visit the base, the delivery effort by the delivery company is reduced as a result. Can be made.

  Further, the transaction control apparatus 100 according to the first embodiment includes a third acquisition unit 136 and a transaction control unit 137. When the user receives a delivery delivered to a predetermined base, the third acquisition unit 136 obtains information related to the cost borne by the user when receiving the delivery. Based on the information about the cost acquired by the third acquisition unit 136, the transaction control unit 137 executes a transaction process in which the compensation for receiving the delivery item is paid to the user from the delivery company responsible for delivery of the delivery item. .

  As described above, the transaction control apparatus 100 according to the first embodiment executes a transaction process in which a return from the delivery company to the user is performed based on the cost borne by the user. In other words, the transaction control apparatus 100 executes transaction processing such that an amount corresponding to the effort is passed to a user who has taken the trouble of receiving the delivery item at the base. Thereby, since the transaction control apparatus 100 can eliminate the burden on the user regarding the receipt of the delivery item, as a result, the user can be motivated to receive the delivery item spontaneously.

  Moreover, the transaction control apparatus 100 according to the first embodiment further includes a receiving unit 134 that receives a notification that the user has paid the expense when receiving the delivery. The transaction control unit 137 executes transaction processing when the notification is received by the receiving unit 134.

  As described above, the transaction control apparatus 100 according to the first embodiment can perform a quick return to the user who has paid the cost by executing the transaction process triggered by the user having paid the cost. it can.

  In addition, the reception unit 134 receives a notification via an application executed in the terminal device (user terminal 10) owned by the user. The transaction control unit 137 notifies the user that the transaction process has been executed via the application.

  As described above, the transaction control apparatus 100 according to the first embodiment provides transaction processing notification via the application, thereby making it possible to perform transaction without causing the user to feel troublesome procedures and complicated processing on transactions. Processing can be executed. In other words, since the transaction control apparatus 100 can perform reduction of the consideration without bothering the user, it can provide a process with high usability.

  Moreover, the 3rd acquisition part 136 acquires the information regarding the transportation expense of the transportation system which the user utilized when receiving delivery goods as information regarding a cost. The transaction control unit 137 executes a transaction process in which all or part of the transportation expenses acquired by the third acquisition unit 136 is paid to the user from the delivery company.

  As described above, the transaction control apparatus 100 according to the first embodiment executes transaction processing such that the transportation cost borne by the user is paid to the user from the delivery company. Thereby, since the transaction control apparatus 100 reduces the burden on the user related to the receipt of the delivery item, it is possible to promote the receipt of the delivery item at the base.

  The third acquisition unit 136 also acquires information related to the taxi price used by the user when receiving the delivery. The transaction control unit 137 executes transaction processing in which all or part of the taxi fee is paid to the user from the delivery company.

  As described above, the transaction control apparatus 100 according to the first embodiment executes a transaction process in which the taxi fee used by the user is reduced, thereby allowing the user to receive a delivery item after using the taxi. Can promote action. Thereby, the transaction control apparatus 100 can reduce the number of delivery by a delivery company, and can reduce the effort of delivery.

  Moreover, the 3rd acquisition part 136 acquires the information regarding the price of the taxi which arises when a user visits a predetermined base. The transaction control unit 137 executes a transaction process in which all or a part of the taxi price generated when the user visits a predetermined base is paid from the delivery company to the user.

  As described above, the transaction control apparatus 100 according to the first embodiment executes transaction processing in which the delivery company bears the taxi fee for the movement related to the receipt of the delivery item. Thereby, the transaction control apparatus 100 can reduce the delivery effort of the delivery company while suppressing the transaction amount so that the delivery company does not overload the user's travel fee.

  In addition, the third acquisition unit 136 acquires information on the transportation expenses of the transportation used by the user when receiving the delivery item, and is also estimated to be generated when the user moves to the destination without stopping at the base. Get information about expenses. The transaction control unit 137 exceeds the amount obtained by subtracting the transportation cost estimated to be incurred when the user moves to the destination without stopping at the base from the transportation cost used by the user when receiving the delivery. The transaction processing in which the consideration of is paid to the user from the delivery company is executed.

  As described above, the transaction control apparatus 100 according to the first embodiment executes a transaction process in which the amount that the user gains substantially through the base is reduced. Thereby, the transaction control apparatus 100 can improve the motivation of the user who tries to stop at the base.

  Further, before the user moves to the predetermined base, the third acquisition unit 136 moves from the information on the transportation expenses of the transportation facility that the user uses when receiving the delivery item to the destination without stopping at the base. The amount obtained by subtracting the estimated transportation cost is acquired. When the transaction control unit 137 receives a response indicating that the amount acquired by the third acquisition unit 136 has been accepted from the user, the transaction control unit 137 receives the payment from the delivery company to the user. Execute the transaction processing that is paid.

  As described above, the transaction control apparatus 100 according to the first embodiment may execute the transaction process after notifying the consideration to be reduced before the user moves. Thereby, since the transaction control apparatus 100 can perform a transaction process after a user is convinced to the amount, it can provide a transaction with high satisfaction for the user.

  Further, the transaction control unit 137 executes a transaction process in which a fee for a transportation facility used by a user when receiving a delivery item at a predetermined base is paid from a delivery company to an operator of the transportation facility.

  As described above, the transaction control apparatus 100 according to the first embodiment may execute a transaction in which the delivery company pays a fee to the transportation facility as a consideration for reducing the labor of delivery. As a result, the transaction control apparatus 100 can prompt the transport agency to take action to reduce the delivery effort, so that not only the delivery company but also the transportation agency cooperates to reduce the delivery effort. Can do.

  Further, the third acquisition unit 136, when a related party of the user who is the transmission destination of the notification receives a delivery addressed to the user at a predetermined base, information on the cost borne by the related party at the time of receiving the delivery To get. The transaction control unit 137 executes transaction processing in which consideration for receiving the delivery item is paid from the delivery company to the user based on the information on the cost borne by the parties concerned.

  As described above, the transaction control apparatus 100 according to the first embodiment may perform the transaction process related to the reduction of the consideration based on the actions of the parties other than the user. Thereby, since the transaction control apparatus 100 can promote the receipt of the delivery item at the base even if the user himself / herself cannot visit the base, the delivery effort by the delivery company is reduced as a result. Can be made.

  In addition, the third acquisition unit 136 acquires information regarding the number of times or frequency with which the user has received a delivery item at a predetermined location in a predetermined period. The transaction control unit 137 executes a transaction process in which consideration adjusted based on information on the number of times or frequency at which a user receives a delivery item at a predetermined location in a predetermined period is paid to the user from the delivery company.

  As described above, the transaction control apparatus 100 according to the first embodiment performs delivery by performing adjustment processing such that a user who tends to receive a delivery item at a base frequently receives a preferential price or privilege. The user can be motivated to receive the item voluntarily.

[2. Second Embodiment]
[2-1. Example of transaction control processing according to second embodiment]
Next, an example of a transaction control process according to the second embodiment will be described. In the transaction control process according to the first embodiment, an example has been shown in which the transaction control device 100 transmits a notification to a user when a delivery item arrives at a base. The transaction control apparatus 200 according to the second embodiment determines the timing for sending a notification to the user based on information about the delivery item and information about the user, and sends the notification to the user at a more appropriate timing. . Specifically, the transaction control apparatus 200 acquires information on a delivery product to be delivered to a predetermined site and information on a user who is a recipient of the delivery product, and based on the acquired information, the transaction control device 200 The timing for transmitting a notification to the effect that the user wants to receive the delivery is determined. Such processing will be described with reference to FIGS.

  First, an example flow of transaction control processing according to the second embodiment will be described with reference to FIG. FIG. 13 is a diagram illustrating an example of a transaction control process according to the second embodiment. In FIG. 13, the transaction control apparatus 200 which concerns on 2nd Embodiment shows the example in which the process which determines the timing which transmits the notification of a delivery receipt request to a user is performed. In the description of the second embodiment, the description of the processes and configurations common to the first embodiment is omitted.

  As shown in FIG. 13, the delivery company device 50 transmits information related to the delivery product delivered to a predetermined base to the transaction control device 200 (step S41). It should be noted that the delivery items delivered to a predetermined location include not only delivery items that have already arrived at the location, but also delivery items that are scheduled to arrive at the location in the future. That is, the delivery company apparatus 50 may transmit information related to the delivery item including schedule information indicating a schedule for the delivery item to arrive at the base to the transaction control apparatus 200. Further, the user terminal 10 owned by the user U01 who is the delivery destination of the delivery item transmits the user's movement information including the fact that the user is moving by taxi and the current position information, etc. (step S42).

  Transaction control apparatus 200 determines whether or not to send a delivery receipt request notification to user U01 based on the acquired information. Specifically, the transaction control apparatus 200 determines the timing of transmitting a delivery receipt request notification to the user U01 based on the acquired information (step S43).

  As will be described in detail later, the transaction control apparatus 200 determines the timing at which the user U01 is likely to respond to the notification that the user U01 wants to receive the delivery at the base, A notification is sent based on the result. Alternatively, the transaction control apparatus 200 may determine the timing for transmitting the notification according to the degree to which the delivery company desires the user U01 to receive the delivery. Note that the transaction control apparatus 200 determines that the notification is not transmitted to the user U01 at the present time when it is determined that the timing for transmitting the notification has not arrived based on the acquired information.

  For example, the transaction control apparatus 200 determines to transmit a notification at a timing when the home delivery center serving as the base and the current position of the user are within a predetermined range. Alternatively, the transaction control apparatus 200 may determine to transmit a notification at a timing in which the user is in an environment where it is easy to carry the delivery item, such as when the user is moving in a private car or in a taxi.

  Moreover, the transaction control apparatus 200 may determine the timing which transmits a notification based on the situation of the home delivery center which is a base, as information regarding a delivery item. For example, the transaction control apparatus 200 transmits a notification when there is a situation where there is not enough space for storing the delivery items at the delivery center, or there are too many deliveries due to too much delivery items. The timing is determined. Alternatively, the transaction control device 200 is relatively inefficient when the delivery company delivers to the home of the user U01 on the route to be delivered (for example, in the same delivery date schedule, the user U01's It is determined that the notification is to be transmitted at the timing of obtaining information such as when the home is located in the opposite direction to other delivery destinations.

  Through the process of step S43, the transaction control apparatus 200 transmits a delivery receipt request to the user terminal 10 when it is determined that the notification should be transmitted to the user U01 (step S44). The user U01 responds to the delivery receipt request (step S45). Then, the user U01 moves to the home delivery center as the base for receiving the delivery (step S46). Since the process after step S46 is the same as that of the first embodiment, a description thereof will be omitted.

  Next, the flow of the transaction control process according to the second embodiment described in FIG. 13 will be described using FIG. 14 with a focus on the operation of the user U01 on the user terminal 10. FIG. 14 is a diagram illustrating an example of a transaction control process according to the second embodiment. FIG. 14 shows an example in which the user terminal 10 displays information related to a delivery receipt request notified from the transaction control device 200.

  Transaction control apparatus 200 notifies a delivery receipt request at a predetermined timing (step S51). As described with reference to FIG. 13, the transaction control apparatus 200 depends on the timing at which the user U01 is likely to respond to the notification and the degree to which the delivery company desires the user U01 to receive the delivery. A notification is sent at the specified timing. In the example of FIG. 14, the transaction control apparatus 200 transmits a notification at the timing when the user U01 activates the taxi dispatch app and requests the taxi dispatch from the home. It is assumed that transaction control apparatus 200 has acquired in advance from delivery company apparatus 50 information relating to the delivery item that the delivery item destined for user U01 is stored in the delivery center.

  As shown in FIG. 14, the user terminal 10 displays the notification transmitted from the transaction control device 200 on the screen. In the example shown in FIG. 14, the user terminal 10 reads: “While traveling to the destination, you can receive the package for the customer. Would you like to receive it? A notification 81 including text such as “A privilege will be granted!” Is displayed on the screen.

  After viewing the notification 81 displayed on the user terminal 10, the user U01 responds to the transaction control apparatus 200 that the delivery item is received at the delivery center (step S52). For example, the user U01 responds to the transaction control apparatus 200 that the delivery item is received at the home delivery center by pressing the display button 82 showing the content “receive at home delivery center” with the finger 90. When the user U01 responds that the delivery item is not received at the delivery center, the user U01 presses the display button 83 on which the content “desired to deliver to home” is indicated with the finger 90.

  Note that the transaction control apparatus 200 may notify the user U01 of information indicating a route when approaching the delivery center. For example, the transaction control device 200 uses the map information, and the user U01 stops at the delivery center and transmits the route information toward the original destination. Specifically, the transaction control apparatus 200 transmits map information visually indicating a route to the user terminal 10 as in a notification 85 illustrated in FIG. The user terminal 10 displays a notification 85 on the screen so that the user U01 can visually recognize it. When the user U01 approves the route indicated in the notification 85, the user U01 presses the display button 84.

  Then, the user terminal 10 moves with the movement of the user U01, and continuously transmits the movement information to the transaction control apparatus 200. The subsequent processing is the same as in the first embodiment. Specifically, step S53 shown in FIG. 14 corresponds to step S33 shown in FIG. 2, and step S54 shown in FIG. 14 corresponds to step S34 shown in FIG. 14 corresponds to the notification 77 shown in FIG. 2, and the notification 87 shown in FIG. 14 corresponds to the notification 79 shown in FIG.

  As described above with reference to FIG. 13 and FIG. 14, the transaction control apparatus 200 according to the second embodiment is information regarding the delivery delivered to a predetermined base and the recipient of the delivery. Information about the user U01 is acquired. Then, based on the acquired information, transaction control apparatus 200 determines whether or not to send a notification requesting that user U01 receive the delivery at a predetermined location. Furthermore, based on the determined result, transaction control apparatus 200 transmits to user U01 a notification that includes information related to a privilege given to user U01 when a delivery item is received at a predetermined location.

  As described above, the transaction control apparatus 200 according to the second embodiment determines whether or not to send a notification, and when the notification is made to the user U01, the load on which the user U01 receives a delivery item is small. The timing at which it is assumed to be, the timing at which the delivery company wants the user U01 to come to receive the delivery, etc. are determined, and notification is made based on the determination result. That is, the transaction control apparatus 200 notifies the user U01 based on a determination criterion such as whether the user U01 is in an environment where it is easy to receive a delivery item or is in a situation where the user U is willing to receive the delivery item. Is determined whether or not to transmit. Then, the transaction control apparatus 200 can give the user the motivation to receive the delivery item voluntarily by sending the notification at the timing based on the determination result, and the notification corresponding to the demand of the delivery company. Processing can be performed.

[2-2. Configuration of transaction control device]
Next, the configuration of the transaction control apparatus 200 according to the second embodiment will be described with reference to FIG. FIG. 15 is a diagram illustrating a configuration example of a transaction control apparatus 200 according to the second embodiment. As illustrated in FIG. 15, the transaction control device 200 includes a control unit 230 that further includes a determination unit 238 as compared with the transaction control device 100. Hereinafter, processing of each processing unit different from the first embodiment will be described.

(About the first acquisition unit 131)
In the second embodiment, the first acquisition unit 131 acquires information about a delivery item delivered to a predetermined base and information about a user who is a recipient of the delivery item.

  For example, the first acquisition unit 131 acquires information related to the date and time when a delivery item is delivered to the user from a predetermined base. Further, the first acquisition unit 131 obtains information related to delivery from the delivery company device 50, such as the scheduled delivery date and time of each delivery item, information about the delivery destination, and which delivery item is scheduled to be delivered with which delivery item. You may get it.

  In addition, the first acquisition unit 131 acquires information relating to the quantity stored at a predetermined base from the delivery company device 50. For example, the first acquisition unit 131 acquires specific numerical values, such as how much capacity is stored in a predetermined location, and the occupation rate of the delivery items at the location. Further, the first acquisition unit 131 may acquire information related to delivery such that a delivery item exceeding the capacity that can be stored is delivered to the base in future delivery. In other words, the 1st acquisition part 131 acquires various information regarding the capacity of the delivery goods in a base.

  In addition, the first acquisition unit 131 acquires information related to a route when a delivery item is delivered to a delivery destination. For example, the first acquisition unit 131 acquires information on a route when the delivery item is delivered to the delivery destination based on the relationship between the location information corresponding to the location of the delivery destination and the location information of the base. . Furthermore, the first acquisition unit 131 may acquire information regarding a route when a plurality of delivery items are delivered to a delivery destination for the delivery items that are delivered simultaneously.

  Moreover, the 1st acquisition part 131 acquires a user's positional information as information regarding the user who is the recipient of a delivery. Furthermore, the 1st acquisition part 131 may acquire the distance etc. regarding the distance when a user goes to a base, the distance to a user and a base, etc. based on the acquired positional information.

  Moreover, the 1st acquisition part 131 may acquire a user's means of transportation. For example, the first acquisition unit 131 acquires information indicating a situation as to whether or not the user is in a car. For example, the first acquisition unit 131 acquires information indicating that the user is in a taxi and that the user is in a private car.

  For example, the first acquisition unit 131 acquires information indicating whether or not the user is in a car based on the use of a map application, a car navigation application, or a taxi dispatch application used by the user. Specifically, the first acquisition unit 131 acquires the speed, route, position information, and the like that the user is moving from the car navigation application in which the user terminal 10 is activated, and based on the acquired information, Information indicating a situation in which the user is in a car is derived. In addition, the first acquisition unit 131 may acquire information indicating a situation that the user is in a taxi via the transportation device 30.

  Furthermore, the 1st acquisition part 131 may acquire the distance or path | route in case a user stops in a predetermined base based on utilization of the map application which a user uses, a car navigation application, or a taxi dispatch application. For example, the first acquisition unit 131 uses the map information or the like to create a route when it is assumed that the user has stopped at the base between the current position and the initial destination. Then, the first acquisition unit 131 acquires information such as the created route and a distance that increases with respect to the original route when it is assumed that the user stops at a predetermined base. The first acquisition unit 131 stores the acquired information in the storage unit 120 as appropriate.

(About determination unit 238)
Based on the information acquired by the first acquisition unit 131, the determination unit 238 determines whether or not to send a notification requesting that the user receive a delivery at a predetermined location. In addition, the determination unit 238 determines the timing for transmitting the notification based on the information acquired by the first acquisition unit 131.

  For example, the determination unit 238 determines whether or not to send a notification based on the date and time when the delivery item is delivered from the predetermined base to the user. If the number of deliveries before delivery to the base continues to increase, it will put pressure on the base capacity. For this reason, it is desirable for a delivery company to receive a delivery for a delivery item for which the scheduled delivery date and time is set first. For this reason, the determination unit 238 obtains that there is a delivery product that has a predetermined period (for example, two days) before the scheduled delivery date and time after the delivery product reaches the base. It may be determined to send a notification to the user. The determination unit 238 may make a mistake between the user who receives the delivery and the delivery when the date and time when the delivery is delivered to the user is approaching (for example, within 6 hours). Therefore, it may be determined that the notification is not transmitted to the user.

  Further, the determination unit 238 determines whether or not to transmit a notification based on the information regarding the quantity stored in the predetermined base. For example, the determination unit 238 may determine to transmit a notification to the user at a timing estimated to exceed a capacity at which a predetermined base can store a delivery item. In this case, the determination unit 238 may determine whether or not to transmit a notification to the user based on the information regarding the capacity at the base transmitted from the delivery company device 50. Note that the determination unit 238 may determine not to send a notification to the user when there is a sufficient space for storing the delivery items at the base.

  Further, the determination unit 238 determines whether or not to transmit a notification based on information regarding a route when a delivery item is delivered to a delivery destination. For example, for a delivery company, if a delivery destination is located at a position that exceeds a predetermined range from other delivery destinations in the delivery route of the delivery product, delivery efficiency is deteriorated. For this reason, for example, the determination unit 238 notifies the user who is the delivery destination of the delivery item at the timing when the information indicating that the delivery destination is located at a position beyond a predetermined range from another delivery destination is acquired. May be determined to be transmitted.

  Further, the determination unit 238 determines whether or not to transmit a notification based on the relationship between the position indicated by the position information of the user and the distance or route to the predetermined base. For example, the determination unit 238 may determine to transmit a notification to the user at a timing when it is determined that the user is located within a predetermined range from the distance to the base based on the user position information. Good. Alternatively, the determination unit 238 determines that a base is located on the route based on a route that can be taken by the user, or that the base is located within a predetermined range (for example, within several tens of meters) from a specific position on the route. At this timing, it may be determined to send a notification to the user.

  Moreover, the determination part 238 determines whether notification is transmitted based on the information which shows the condition whether the user is riding in the motor vehicle. For example, the determination unit 238 may determine to transmit a notification to the user at a timing when information indicating a situation that the user is in a car is acquired.

  Furthermore, when the determination unit 238 obtains the distance or route when the user stops at a predetermined base based on the use of the map application, the car navigation application, or the taxi dispatch application used by the user, the determination unit 238 displays the distance or route. Based on this, it may be determined whether the cost to be borne when the user stops at a predetermined location exceeds a predetermined threshold. Specifically, the determination unit 238 determines whether or not the difference in the boarding fee between the future route information of the taxi and the route information when the user stops at the base exceeds a predetermined amount for the user who is on the taxi. Determine whether. Then, even if the determination unit 238 stops at the base, the determination unit 238 transmits a notification to the user when it is determined that the boarding fee does not exceed the predetermined amount as compared with the case of going straight to the original destination. May be. In other words, the determination unit 238 determines not to notify the user when an excessive cost burden is generated by stopping at the base, and the excessive cost burden is not generated by stopping at the base. Is determined to be notified to the user.

[2-3. Processing procedure)
Next, a processing procedure according to the second embodiment will be described with reference to FIG. FIG. 16 is a flowchart illustrating a processing procedure according to the second embodiment.

  As shown in FIG. 16, the transaction control apparatus 200 determines whether or not information indicating that the delivery has arrived at the base has been acquired (step S401). When the information indicating that the delivery has arrived at the base has not been acquired (step S401; No), the transaction control apparatus 200 stands by until acquisition.

  On the other hand, when information indicating that the delivery item has arrived at the base is acquired (step S401; Yes), the transaction control apparatus 200 acquires information about the delivery item (step S402). Moreover, the transaction control apparatus 200 acquires information about a user who is a delivery destination (step S403).

  Then, based on the acquired information, transaction control apparatus 200 determines whether it is time to notify the user that the delivery item is requested to be received (step S404). If it is determined that it is not time to notify the user (step S404; No), the transaction control apparatus 200 continues the process of acquiring information about the delivery item and information about the user (step S402).

  On the other hand, when it is determined that it is time to notify the user (step S404; Yes), the transaction control apparatus 200 transmits a notification of a delivery receipt request to the user (step S405).

[2-4. Treatment variations)
The transaction control process described above may be implemented in various different forms other than the above embodiment. Therefore, hereinafter, variations of the transaction control process according to the second embodiment will be described.

[2-4-1. Notification process according to user)
Transaction control apparatus 200 may perform processing for adjusting the timing of notification and the like based on the user's behavior history. For example, it is desirable for a delivery company to be able to receive a delivery at a base for a user who is often absent and is likely to cause re-delivery. In addition, it is desirable for a delivery company to have a delivery item received at a base because a burden of delivery is large for a user who frequently generates re-delivery.

  Therefore, the transaction control apparatus 200 acquires the number or rate of re-delivery in the past for delivery to the user, or the number or rate of re-delivery requested by the user. Then, the transaction control apparatus 200 determines whether or not to transmit a notification based on the number or rate of occurrence of re-delivery in the past for delivery to the user or the number or rate of re-delivery requested by the user. .

  Specifically, the transaction control device 200 transmits a notification to a user who is likely to generate re-delivery at an earlier timing than the other users after the delivery item arrives at the base. Also good. That is, the transaction control apparatus 200 positively urges reception at a base by determining that a user who easily causes re-delivery is to transmit a notification relatively early. Thereby, the transaction control apparatus 200 performs adjustment so as to reduce the occurrence of redelivery. The transaction control apparatus 200 lists users who are likely to cause re-delivery based on the number or rate of re-delivery in the past for delivery to the user or the number or rate of re-delivery requested by the user. Such processing may be performed. In addition, the transaction control device 200 gives a higher return or gives a useful privilege to a user who takes a short time from sending the notification to the delivery center to pick up the delivery item. Adjustment processing may be performed. By such various adjustment processes, the transaction control apparatus 200 can give the user a stronger motivation to receive the delivery item spontaneously.

[2-4-2. Notification processing regarding redelivery)
The transaction control apparatus 200 may transmit a notification requesting receipt of a delivery item at a base when re-delivery occurs after delivery to a delivery destination such as a user's home. For example, the transaction control apparatus 200 acquires the number of times redelivery has been performed for a certain delivery item. Then, the transaction control apparatus 200 determines to send a notification to the user at a timing when the number of times of redelivery exceeds a predetermined threshold. Thereby, the transaction control apparatus 200 can suppress excessive generation | occurrence | production of redelivery.

  In addition, the transaction control apparatus 200 performs a delivery for a certain delivery item, and when the delivery is not completed due to the absence of the user, the transaction control device 200 notifies the user of the redelivery (for example, designation of the date and time when the redelivery is desired) You may acquire the information which shows the time until it is performed. Then, the transaction control apparatus 200 determines that a notification is to be transmitted to the user at a timing when a predetermined period (for example, 48 hours or the like) has passed without receiving a redelivery notification from the user. As a result, the transaction control apparatus 200 can actively prompt the user who does not voluntarily contact the re-delivery to receive the delivery.

[2-4-3. Notification according to service usage history)
Transaction control apparatus 200 may determine the timing of sending a notification to the user based on the usage history of the user's service. For example, the transaction control apparatus 200 may transmit a notification to a user who tends to frequently use a taxi at an earlier timing than other users. As described above, the user can receive a taxi fee reduction or receive a privilege. For this reason, the transaction control apparatus 200 can increase the opportunity for a user to obtain a privilege by notifying actively about the user who uses a taxi. Moreover, since the transaction control apparatus 200 can reduce the labor of delivery by the delivery company by actively notifying, it is possible to provide a process that is advantageous for both the user and the delivery company.

[2-5. effect〕
As described above, the transaction control apparatus 200 according to the second embodiment includes the first acquisition unit 131, the determination unit 238, and the transmission unit 132. The first acquisition unit 131 acquires information related to a delivery delivered to a predetermined base and information related to a user who is a recipient of the delivery. Based on the information acquired by the first acquisition unit 131, the determination unit 238 determines whether or not to send a notification requesting that the user receive a delivery at a predetermined location. Based on the result determined by the determination unit 238, the transmission unit 132 transmits to the user a notification including information related to a privilege given to the user when a delivery item is received at a predetermined location.

  As described above, the transaction control apparatus 200 according to the second embodiment determines whether or not to notify the user based on a delivery item, a situation where the user is placed, and the like, so that the user can deliver more at the base. Notification in situations where it is easy to agree to receive goods. Thereby, the transaction control apparatus 200 can give the user the motivation to receive the delivery item spontaneously.

  Moreover, the determination part 238 determines the timing which transmits a notification to a user based on the information acquired by the 1st acquisition part 131, when it determines with transmitting a notification to a user. Based on the timing determined by the determination unit 238, the transmission unit 132 transmits, to the user, a notification including information related to a privilege given to the user when a delivery item is received at a predetermined location.

  As described above, the transaction control apparatus 200 according to the second embodiment determines the notification timing based on the delivery item, the situation where the user is placed, and the like so that the user can receive the delivery item at the base. Notifications can be made in situations where it is easy to agree. Thereby, the transaction control apparatus 200 can give the user the motivation to receive the delivery item spontaneously.

  In addition, the first acquisition unit 131 acquires information regarding the date and time when the delivery item is delivered to the user from a predetermined base. The determination unit 238 determines whether or not to transmit a notification based on the date and time when the delivery item is delivered from the predetermined base to the user.

  As described above, the transaction control apparatus 200 according to the second embodiment performs notification processing according to the delivery schedule of delivery items, thereby notifying the user early before a large number of delivery items are accumulated at the base. It is possible to respond flexibly.

  Moreover, the 1st acquisition part 131 acquires the information regarding the quantity stored in the predetermined base. The determination unit 238 determines whether or not to transmit a notification based on the information regarding the quantity stored in the predetermined base.

  In this way, the transaction control apparatus 200 according to the second embodiment performs notification processing based on the quantity at the base, so that when the base is hesitant due to capacity over, it actively notifies the user. It is possible to take action according to the situation.

  In addition, the first acquisition unit 131 acquires information related to a route when a delivery item is delivered to a delivery destination. The determination unit 238 determines whether or not to transmit a notification based on information on a route when a delivery item is delivered to a delivery destination.

  As described above, the transaction control apparatus 200 according to the second embodiment verifies the delivery route, and if there is an inefficient delivery destination, actively notifies the user and contributes to the delivery efficiency. Can be processed.

  The first acquisition unit 131 acquires user position information. The determination unit 238 determines whether to transmit a notification based on the relationship between the position indicated by the position information of the user and the distance or route to the predetermined base.

  As described above, the transaction control apparatus 200 according to the second embodiment may determine the timing of performing the notification after referring to the user's position information. As a result, the transaction control device 200 can make a notification in anticipation of a timing at which the user can easily receive the delivery.

  Moreover, the 1st acquisition part 131 acquires the information which shows the condition whether the user is riding in the motor vehicle. The determination unit 238 determines whether to transmit a notification based on information indicating whether or not the user is in a car.

  As described above, the transaction control apparatus 200 according to the second embodiment may determine the timing of notification after referring to the user's boarding situation. For example, even if the user shows difficulty in stopping at the base when walking, it is assumed that the user may stop at the base when in the boarding state. The transaction control apparatus 200 can perform notification at a timing that increases the probability that the user will stop at the base by estimating the timing at which the notification is performed based on the user's situation.

  Moreover, the 1st acquisition part 131 acquires the information which shows the condition whether the user has boarded the motor vehicle based on utilization of the map application, car navigation application, or taxi dispatch application which a user uses.

  As described above, the transaction control apparatus 200 according to the second embodiment may determine the timing for performing the notification based on the usage state of the application. With this process, the transaction control apparatus 200 can make a determination after referring to a detailed user situation, and therefore can make a notification at a more appropriate timing.

  Moreover, the 1st acquisition part 131 acquires the distance or path | route in case a user stops at a predetermined | prescribed base based on utilization of the map application, car navigation application, or taxi dispatch application which a user uses. Based on the distance or route when the user stops at the predetermined base, the determination unit 238 determines whether the cost to be borne when the user stops at the predetermined base exceeds a predetermined threshold. When the determination unit 238 determines that the cost does not exceed a predetermined threshold, the transmission unit 132 transmits a notification to the user.

  As described above, the transaction control apparatus 200 according to the second embodiment refers to the situation related to the movement even if the user stops at the base, and the delivery company bears the movement fee of the user excessively. It is possible to notify after understanding the situation so that nothing happens.

  In addition, the first acquisition unit 131 acquires the number or rate of re-delivery in the past for delivery to the user, or the number or rate of re-delivery requested by the user. The determination unit 238 determines whether to transmit a notification based on the number or rate of re-delivery in the past delivery to the user or the number or rate of re-delivery requested by the user.

  As described above, the transaction control apparatus 200 according to the second embodiment performs adjustment such as notifying a user who is likely to generate re-delivery, for example, early based on the history related to the delivery of the user. Thereby, since the transaction control apparatus 200 can prevent the occurrence of redelivery, the efficiency of the entire delivery can be improved.

[3. (Modification)
The transaction control devices 100 and 200 described above may be implemented in various different forms other than the above embodiment. Therefore, in the following, other embodiments of the transaction control devices 100 and 200 will be described. Hereinafter, when it is not necessary to distinguish between the transaction control devices 100 and 200, only the transaction control device 100 is described.

[3-1. (Type of identification information)
Transaction control apparatus 100 may use various information as identification information used for notification to the user. For example, the transaction control apparatus 100 may use a telephone number associated with the user terminal 10 owned by the user as identification information. Moreover, the transaction control apparatus 100 may use the device ID of the user terminal 10, a mail address, etc. as identification information.

  Or the transaction control apparatus 100 may use the account etc. which are used with a predetermined | prescribed communication application etc. as identification information. In this case, the association information between the account and the user terminal 10 is held by, for example, a service provider that provides the predetermined communication application. The transaction control apparatus 100 may acquire the association information by accessing a server or the like managed by the service provider or receiving provision from the service provider.

  Thus, since the transaction control apparatus 100 can transmit the notification to the user terminal 10 using various identification information, the process can be made flexible.

[3-2. (User terminal)
In the above embodiment, the configuration example of the user terminal 10 is shown using FIG. 9, but the user terminal 10 does not necessarily have all the configurations shown in FIG. 9. As described above, the user terminal 10 includes not only smart devices such as smartphones and tablet terminals, but also various wearable devices such as eyeglass-type terminals having a communication function, or heart rate measuring devices for storing a user's heart rate. Is included. In this case, the user terminal 10 does not necessarily display the notification on the display screen. For example, the user terminal 10 reproduces a message notified from the transaction control device 100 by voice or the message is notified from the transaction control device 100 by vibration. You may tell this to the user. That is, the user terminal 10 does not necessarily have the configuration illustrated in FIG. 9 as long as the device has a predetermined communication function.

[3-3. Example of base)
The base where the user receives the delivery is not limited to the home delivery center. For example, the base may be anything as long as it is a facility that can temporarily store deliverables. For example, the base may be a convenience store or the like.

[4. Hardware configuration)
The transaction control device 100 and the user terminal 10 described above are realized by a computer 1000 having a configuration as shown in FIG. Hereinafter, the transaction control apparatus 100 will be described as an example. FIG. 17 is a hardware configuration diagram illustrating an example of a computer 1000 that implements the functions of the transaction control apparatus 100. The computer 1000 includes a CPU 1100, RAM 1200, ROM 1300, HDD 1400, communication interface (I / F) 1500, input / output interface (I / F) 1600, and media interface (I / F) 1700.

  The CPU 1100 operates based on a program stored in the ROM 1300 or the HDD 1400 and controls each unit. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started up, a program depending on the hardware of the computer 1000, and the like.

  The HDD 1400 stores a program executed by the CPU 1100, data used by the program, and the like. The communication interface 1500 receives data from other devices via the communication network 500 (corresponding to the network N shown in FIG. 3), sends the data to the CPU 1100, and transmits the data generated by the CPU 1100 to the other devices via the communication network 500. Send to device.

  The CPU 1100 controls an output device such as a display and a printer and an input device such as a keyboard and a mouse via the input / output interface 1600. The CPU 1100 acquires data from the input device via the input / output interface 1600. Further, the CPU 1100 outputs the data generated via the input / output interface 1600 to the output device.

  The media interface 1700 reads a program or data stored in the recording medium 1800 and provides it to the CPU 1100 via the RAM 1200. The CPU 1100 loads such a program from the recording medium 1800 onto the RAM 1200 via the media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. Etc.

  For example, when the computer 1000 functions as the transaction control apparatus 100 according to the first embodiment, the CPU 1100 of the computer 1000 implements the function of the control unit 130 by executing a program loaded on the RAM 1200. The HDD 1400 stores data in the storage unit 120. The CPU 1100 of the computer 1000 reads these programs from the recording medium 1800 and executes them, but as another example, these programs may be acquired from other devices via the communication network 500.

[5. Others]
In addition, among the processes described in the above embodiment, all or part of the processes described as being automatically performed can be performed manually, or the processes described as being performed manually can be performed. All or a part can be automatically performed by a known method. In addition, the processing procedures, specific names, and information including various data and parameters shown in the document and drawings can be arbitrarily changed unless otherwise specified. For example, the various types of information illustrated in each drawing is not limited to the illustrated information.

  Further, each component of each illustrated apparatus is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution / integration of each device is not limited to that shown in the figure, and all or a part thereof may be functionally or physically distributed or arbitrarily distributed in arbitrary units according to various loads or usage conditions. Can be integrated and configured. For example, the first acquisition unit 131, the second acquisition unit 133, and the third acquisition unit 136 illustrated in FIG. 4 may be integrated. Further, for example, information stored in the storage unit 120 may be stored in a predetermined storage device provided outside via the network N.

  Moreover, in the said embodiment, the transaction control apparatus 100 shows the example which performs the transmission process which transmits a notification to a user, the acquisition process which acquires movement information, and the calculation process which calculates the cost which the user borne, for example. It was. However, the transaction control device 100 described above may be separated into a transmission device that performs transmission processing, an acquisition device that performs acquisition processing, and a calculation device that performs calculation processing. In this case, the transmission device includes at least the transmission unit 132. The acquisition device has at least a first acquisition unit 131. The calculation process includes at least the calculation unit 135. And the process by said transaction control apparatus 100 is implement | achieved by the transaction control system 1 which has each apparatus of a transmission apparatus, an acquisition apparatus, and a calculation apparatus.

  In addition, the above-described embodiments and modifications can be combined as appropriate within a range that does not contradict processing contents.

  The embodiment of the present application has been described in detail with reference to the drawings. However, this is an exemplification, and various modifications and improvements are made based on the knowledge of those skilled in the art including the aspects described in the column of the disclosure of the invention. The present invention can be implemented in other forms.

  In addition, the “section (module, unit)” described above can be read as “means” or “circuit”. For example, the calculation unit can be read as calculation means or a calculation circuit.

DESCRIPTION OF SYMBOLS 1 Transaction control system 10 User terminal 30 Transportation apparatus 50 Delivery company apparatus 100 Transaction control apparatus 110 Communication part 120 Storage part 121 Delivery information storage part 122 Movement information storage part 123 Calculation condition storage part 124 Transaction history storage part 130 Control part 131 1st 1 acquisition unit 132 transmission unit 133 second acquisition unit 134 reception unit 135 calculation unit 136 third acquisition unit 137 transaction control unit 200 transaction control device 230 control unit 238 determination unit

Claims (13)

An acquisition unit that acquires information about a cost borne by the user when receiving the delivery item when the user receives the delivery item delivered to the predetermined base;
Based on the information about the cost acquired by the acquisition unit, a transaction control unit that executes a transaction process in which a consideration for receiving the delivery item is paid to the user from a delivery company responsible for delivery of the delivery item;
A transaction control apparatus comprising: A receiving unit that receives a notification that the user has paid for receiving the delivery;
Further comprising
The transaction control unit
The transaction process is executed when a notification is received by the receiving unit.
The transaction control apparatus according to claim 1. The receiver is
Receiving the notification via an application executed in the terminal device owned by the user;
The transaction control unit
Notifying the user that the transaction process has been executed via the app,
The transaction control apparatus according to claim 2, wherein: The acquisition unit
As the information on the cost, the user acquires information on the transportation cost of the transportation used when receiving the delivery item,
The transaction control unit
A transaction process in which all or part of the transportation expenses acquired by the acquisition unit is paid to the user from the delivery company;
The transaction control apparatus according to any one of claims 1 to 3, wherein The acquisition unit
Obtain information about the taxi price that the user used to receive the delivery;
The transaction control unit
A transaction process in which all or part of the price of the taxi is paid to the user from the delivery company;
The transaction control apparatus according to claim 4, wherein: The acquisition unit
Obtaining information on the price of a taxi generated when the user visits a predetermined base;
The transaction control unit
A transaction process is executed in which all or part of the taxi price generated when the user visits a predetermined base is paid to the user from the delivery company.
The transaction control apparatus according to claim 5. The acquisition unit
Acquires information related to transportation costs of the transportation used by the user when receiving delivery items, and acquires information related to transportation costs estimated to occur when the user moves to a destination without stopping at the base,
The transaction control unit
The consideration of the amount exceeding the amount of transportation expenses used when the user received the delivery goods, minus the estimated transportation expenses when the user moves to the destination without stopping at the base, Execute transaction processing paid to the user from the delivery company;
The transaction control apparatus according to any one of claims 4 to 6, wherein The acquisition unit
Presumed to occur when the user moves to the destination without stopping at the base from the information on the transportation cost of the transportation facility used when the user receives the delivery before the user moves to the predetermined base. To get the amount minus the travel expenses
The transaction control unit
Transaction processing in which a consideration for receiving the delivery item is paid from the delivery company to the user when a response is received from the user who is notified of the amount obtained by the obtaining unit. Run the
The transaction control device according to claim 7. The transaction control unit
Executing a transaction process in which a fee for the transportation used by the user at the time of receiving a delivery at the predetermined base is paid from the delivery company to an operator of the transportation;
The transaction control apparatus according to any one of claims 4 to 6, wherein The acquisition unit
When the user concerned receives the delivery addressed to the user at the predetermined base, obtains information on the cost borne by the person concerned when receiving the delivery item,
The transaction control unit
Based on the information on the cost borne by the parties, a transaction process is performed in which the delivery company receives payment for the delivery from the delivery company to the user.
The transaction control device according to any one of claims 1 to 7, wherein The acquisition unit
Obtaining information on the number or frequency of receipt of delivery items at the predetermined location by the user in a predetermined period;
The transaction control unit
A transaction process in which a price adjusted based on information on the number of times or frequency of receipt of the delivery item at the predetermined base in the predetermined period by the user is paid to the user from the delivery company is executed.
The transaction control device according to any one of claims 1 to 8, wherein A transaction control method executed by a computer,
An acquisition step of acquiring information on the cost borne by the user when receiving the delivery item when the user receives the delivery item delivered to the predetermined base;
A transaction control step of executing a transaction process in which a consideration for receiving the delivery item is paid to the user from a delivery company responsible for delivery of the delivery item based on information on the cost acquired by the acquisition step;
The transaction control method characterized by including. An acquisition procedure for acquiring information on the cost borne by the user when receiving the delivery item when the user receives the delivery item delivered to the predetermined base;
A transaction control procedure for executing a transaction process in which a consideration for receiving the delivery item is paid to the user from a delivery company responsible for delivery of the delivery item based on information on the cost acquired by the acquisition procedure;
Is a transaction control program that causes a computer to execute.

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