JP2018173928A - Accommodation reservation support system and accommodation reservation support method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To suggest information regarding private lodging facilities in consideration of attributes, of the respective members of a group, etc. to a group of private lodging guests.SOLUTION: An accommodation reservation support system 100 is constituted by comprising: a storage device 101 which holds utilization history information in the past regarding the respective private lodging facilities; and an arithmetic unit 104 which classifies a plurality of private lodging guests for every attribute according to information regarding an attribute of each of the plurality of private lodging guests shown by information on reservation desire content when the number of lodging guests shown by the information on the reservation desire content is a plurality based on the reservation desire content obtained from predetermined terminals of the private lodging guests, specifies utilization history regarding the private lodging guests in the past coincident with the number of private lodging guests of the respective attributes via classification and corresponding attributes regarding information on the private lodging guests in the respective utilization histories in the use history information, and outputs the information on the private lodging facility to be an accommodation object in the use history to the predetermined terminals as suggestion information to the reservation desire content.SELECTED DRAWING: Figure 2

Description

  TECHNICAL FIELD The present invention relates to an accommodation reservation support system and an accommodation reservation support method, and more specifically, a technique for proposing information on a private accommodation facility based on the attributes of each member of the organization to the private guest of the organization. About.

  With the dramatic increase in visitors to Japan, accommodation facilities in the city center and tourist areas are in a tight situation. On the other hand, a so-called private accommodation system that lends private houses and vacant rooms has also appeared, and is expected as one of the means for resolving the above-mentioned tight situation.

  Procedures necessary for the use of a private accommodation facility by a private guest, that is, a private guest, are systemized on the WEB and already exist as a service. As an information processing technology related to a private residence, for example, a system (see Patent Document 1) that calculates a score based on the reliability of offline and online activities and verifies the identity and reliability of the user is proposed. ing.

  In addition, an online reservation system (see Patent Document 2) that ranks products and services based on the distance, position, popularity, and the like with a predetermined city when searching for products and services has been proposed.

WO2015 / 084710 WO2015 / 108960

  Although it is a booming private lodging facility industry, there are situations where private guests who want to use this experience feel a problem that is not found in large-scale accommodation facilities such as hotels. That is, it is a problem when making a group reservation. Generally, private accommodation facilities are often small-scale facilities such as private houses. Therefore, it is difficult for private guests to expect a wide variety of guest room types and sizes. If the guest is a group, this can be a cause of avoiding private accommodation.

  In addition, a group of guests staying in a group is not necessarily composed only of family members and friends who share a common hobby, taste, etc., but may be composed of persons with various backgrounds such as nationality, gender, and faith. For such a group, even if they want to use a private accommodation facility that has limited number of rooms and lacks room type variations, there is a high possibility that a private accommodation facility will not be found.

  Therefore, the present invention has been made in view of the above problems, and a main object thereof is to provide a technology capable of proposing information on a private accommodation facility based on the attributes of each member of the organization to the private guest of the organization.

  The accommodation reservation support system of the present invention that solves the above problem is based on information on the reservation request contents obtained from a storage device that holds past usage record information on each private accommodation facility and a predetermined terminal of the private guest. When the number of guests indicated by the information is a plurality of the guests staying for each attribute according to the information regarding the attributes of each of the plurality of guest guests indicated by the information of the reservation request content, and the use In the performance information, for the information on private guests in each usage record, identify the number of private guest guests of each attribute and the corresponding attributes that have passed through the above-mentioned classifications, and identify the past usage records related to private guest guests. And a processing unit that executes a process of outputting information on the private accommodation facility as proposal information for the reservation request contents to the predetermined terminal. The features.

  In the above-described accommodation reservation support system, the storage device further holds room information related to each private accommodation facility, and the arithmetic unit is configured to determine the number of private guest guests of each attribute that have undergone the classification and the specified use. Based on the guest room information related to the private accommodation facility indicated by the actual results, it is determined whether or not there is a guest room that can accommodate the number of people, and if the guest room that can accommodate the number of persons can be identified by the determination, It may be output as the proposal information.

  In addition, according to the accommodation reservation support method of the present invention, the information processing system including a storage device that holds past usage record information regarding each private accommodation facility is based on the information of the reservation request contents obtained from a predetermined terminal of the private guest. When the number of guests indicated by the reservation request information is plural, the process of classifying the plurality of guest guests according to the attribute according to information on the attributes of the plurality of guest guests indicated by the reservation request information In the usage record information, for the information on private guest guests in each usage record, the number of private guest guests of each attribute that passed through the classification and the corresponding actual use record related to private guest guests are identified, A process of outputting information on a private lodging facility that is an accommodation target to the predetermined terminal as proposal information for the reservation request contents, That.

  In the above-described accommodation reservation support method, the information processing system further retains guest room information regarding each private accommodation facility in the storage device, and the number of private guest guests of each attribute that have undergone the classification and the specified usage record. Based on the guest room information regarding the private accommodation facility shown, whether or not there is a guest room that can accommodate the number of people is determined, and if the guest room that can accommodate the number of people can be identified by the determination, the information on the private accommodation facility is proposed It may be output as information.

  According to the present invention, it is possible to propose information on a private accommodation facility based on the attributes of each member of the organization to the private guest of the organization.

It is a figure which shows the network structural example containing the accommodation reservation assistance system of this embodiment. It is a figure which shows the hardware structural example of the accommodation reservation assistance system of this embodiment. It is a figure which shows the example of a data structure of the utilization track record table in this embodiment. It is a figure which shows the example of a data structure of the guest room information table in this embodiment. It is a figure which shows the example of a flow of the accommodation reservation assistance method of this embodiment. It is a figure which shows the output example 1 in this embodiment. It is a figure which shows the output example 2 in this embodiment.

--- Network configuration ---

  Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a network configuration diagram including an accommodation reservation support system 100 of the present embodiment. The accommodation reservation support system 100 shown in FIG. 1 is a computer system that proposes information regarding a private accommodation facility based on the attributes of each member of the organization to the private guest of the organization.

  Here, the object for which the accommodation reservation support system 100 of the present embodiment presents the proposal information that is the processing result for the reservation request of the private guest is the private guest who enjoys the service provided by the guest reservation support system 100 (user terminal thereof) 200). In addition, the private accommodation facilities that are eligible for reservations from such private guests are at least room information (eg, information on the size, type, number of people, facilities, etc. of each guest room) and usage record information (eg, such accommodation). The accommodation reservation support system uses the private accommodation facility terminal 300 to provide information on the results of the use of the facility by private guests, including information on the number of people in each accommodation group, nationality of members, gender, hobbies, preferences, faith, and other attributes). Upload to 100.

Therefore, the accommodation reservation support system 100 is connected to the user terminal 200 provided for the private guest and the accommodation facility terminal 300 provided for the accommodation facility via the network 1 so as to be able to communicate with each other.
--- Hardware configuration ---

  Next, a hardware configuration example of the above-described accommodation reservation support system 100 will be described. FIG. 2 is a diagram illustrating a hardware configuration example of the accommodation reservation support system 100 according to the present embodiment. The accommodation reservation support system 100 in this embodiment can assume a server apparatus, for example. In the present embodiment, the accommodation reservation support system 100 is shown as a single device for the sake of simplicity of explanation, but a server may be provided for each necessary function to cooperate with each other.

  Such an accommodation reservation support system 100 includes a storage device 101 composed of a nonvolatile memory element such as a hard disk drive or SSD (Solid State Drive), a memory 103 composed of a volatile storage element such as a RAM (Random Access Memory), and a CPU. And a communication device 105 such as a NIC (Network Interface Card) are connected to each other by an internal BUS.

  Among them, the storage device 101 stores at least a usage record table 125 and a guest room information table 126. Details of the data configuration examples of these tables will be described later.

In such an accommodation reservation support system 100, the arithmetic device 104 reads out and executes the program 102 stored in the storage device 101 described above to the memory 103, and implements necessary functions. However, each of these functions may be realized as hardware such as an electronic circuit.
--- Data structure example ---

  Next, an example of a data structure such as a table used by the accommodation reservation support system 100 of this embodiment will be described. FIG. 3 is a diagram showing an example of the data structure of the usage record table 125 in this embodiment.

  This usage record table 125 is a table in which past usage record information in the accommodation facility provided by the above-described accommodation facility terminal 300 is accumulated. Therefore, it is assumed that the accommodation reservation support system 100 acquires the usage record information from the accommodation facility terminal 300 at regular intervals and updates the usage record table 125.

  The data structure is, for example, using the record number that uniquely identifies the usage record as a key, the name of the accommodation facility that is the target of the usage record, the number of private guests of the group that used the accommodation facility in the use record, It is a collection of records in which attribute information such as residence, nationality, gender, hobby, preference, and faith of each of the guests staying is associated.

  FIG. 4 is a diagram showing an example of the data structure of the guest room information table 126 in the present embodiment. The guest room information table 126 is a table for storing guest room information regarding an accommodation facility having a use record in the use record table 125 described above.

The data structure is based on the name of the accommodation facility that uniquely identifies the accommodation facility as a key, and a record that associates values such as the type of each guest room (such as a Japanese-style room or a Western-style room), the size, and the capacity of the accommodation facility. It is an aggregate.
--- Flow example ---

  Hereinafter, the actual procedure of the accommodation reservation support method in the present embodiment will be described with reference to the drawings. Various operations corresponding to the accommodation reservation support method described below are realized by a program 102 that is read out and executed in the memory 103 of the accommodation reservation support system 100. And this program 102 is comprised from the code | cord | chord for performing the various operation | movement demonstrated below.

  FIG. 5 is a diagram illustrating a flow example of the accommodation reservation support method in the present embodiment. In this case, it is assumed that the accommodation reservation support system 100 receives information about the reservation request contents from the user terminal 200 of the private guest via the network 1.

  The information of the reservation request content described above includes, for example, the expected date of stay, the number of guests, the attributes of the prospective guest, that is, the prospective guest (residence, nationality, gender, faith, eating and drinking preferences, etc.) Information shall be included.

In such a situation, the accommodation reservation support system 100 determines whether or not there are a plurality of the number of guests indicated by the information on the reservation request content based on the information on the reservation request content (s100).
As a result of the above determination, when the number of overnight guests is singular (s101: n), the accommodation reservation support system 100 ends the flow.

  On the other hand, when there are a plurality of guests (s101: y), the accommodation reservation support system 100 extracts information on the attributes of the plurality of guests, that is, the private guests, indicated by the information of the reservation request contents (s102). . The information related to the attributes extracted here is information such as the place of residence, nationality, gender, faith, and eating and drinking preferences, as described above.

  Next, the accommodation reservation support system 100 classifies the plurality of guest guests for each attribute with respect to information of a predetermined type among the information regarding the attributes obtained in s102 (s103).

  If the predetermined type of information is, for example, “eating and drinking preference”, the above-mentioned plurality of guests staying in each group such as “drinkable group: 4 people” and “drinkable group: 4 people”, Or, “Drinkable and carnivorous group: 3 people”, “Drinkable and carnivorous group: 1 person”, “Drinkable and non-meatable group: 1 person”, etc. Classify into each group. Of course, such group multiplication is merely an example, and it may be assumed that multiplication is arbitrarily performed for each type of attribute.

  Next, in the usage record table 125, the room reservation support system 100 relates to the information on the private guests in each usage record, and the number of private guests in each group that have undergone the classification in s103 described above, and the attribute (or attribute of the corresponding group). The past usage record regarding the guest staying in the guest room that matches with respect to (multiplication) is specified (s104).

  For example, for each group of “drinkable and carnivorous group: 3”, “drinkable and non-meatable group: 1”, and “drinkable and non-meatable group: 1 person”, attribute multiplication Using the condition and the number of people as a search key, each record of the usage record table 125 is searched, and regarding the “drinkable and carnivorous group: 3”, the usage record regarding the private accommodation facility “A”,

For “Drinkable and non-meatable group: 1 person”, use record regarding private accommodation facility “B” and for “Drinkable and non-meatable group: 1 person” use record regarding private accommodation facility “C” Suppose it was made.

  Subsequently, the room reservation support system 100 refers to the guest room information table 126 regarding the corresponding private accommodation facility indicated by the use record identified in s104, and the guest room of the private accommodation facility is assigned to each group that has been classified in the above-described s103. It is determined whether there is one that can accommodate the number of people (s105).

  In the above example, the accommodation reservation support system 100 can accommodate “3 people” among the guest rooms in the private accommodation facility “A” that has been used for “drinkable and carnivorous group: 3 people”. It is judged whether there is a guest room, and there is a guest room that can accommodate "1 person" in the private accommodation facility "B" that has been used for "a group that can drink and not eat meat: 1 person". In addition, it is determined whether or not there is a room that can accommodate “one person” among the guest rooms in the private accommodation facility “C” that has been used for “a group that cannot drink and eat meat: one person”. It will be. Of course, since it is preferable that the existence of a guest room that can accommodate each of the above-mentioned three groups can be specified with one private accommodation facility, the accommodation reservation support system 100 provides a private accommodation facility with all the guest rooms according to the number of people in each group. Searching with the room information table 126 is also preferable.

  As a result of the determination described above, when it is not possible to identify the existence of a guest room that can accommodate the number of persons for each group (s106: n), the room reservation support system 100 can accommodate the number of persons as a past usage record. However, it is recognized that the corresponding guest room does not exist at present, and the fact that an appropriate private accommodation facility was not found (see screen 600 in FIG. 6) is output to the above-described user terminal 200 (s107), and the flow ends. To do.

On the other hand, as a result of the determination described above, when the existence of a guest room that can accommodate the number of persons in at least one of the groups can be specified (s106: y), the accommodation reservation support system 100 provides information on the private accommodation facility for the group. Is output to the above-described user terminal 200 as proposal information (see screen 700 in FIG. 7) for the above-mentioned reservation desired content (S108), and the flow ends.
As described above, according to the present embodiment, it is possible to propose information on a private accommodation facility based on the attributes of each member of the organization to the private guest of the organization.

  As mentioned above, although embodiment of this invention was described concretely based on the embodiment, it is not limited to this and can be variously changed in the range which does not deviate from the summary.

DESCRIPTION OF SYMBOLS 1 Network 100 Accommodation reservation support system 101 Storage apparatus 102 Program 103 Memory 104 Arithmetic apparatus 105 Communication apparatus 125 Usage result table 126 Room information table 200 User terminal 300 Private accommodation facility terminal

Claims (4)

A storage device that holds past usage record information about each private accommodation facility;
Based on the information on the reservation request contents obtained from the predetermined terminal of the private guest, when there are a plurality of guests indicated by the reservation request information, information on the attributes of the plurality of private guests indicated by the reservation request information In accordance with the process of classifying the plurality of guest guests for each attribute, and in the usage record information, the number of the guests staying in the respective attributes and the corresponding attribute for each attribute passed through the classification in the usage record information A process of identifying a past usage record regarding a private guest and outputting the information on the private accommodation facility that is the accommodation target in the usage record to the predetermined terminal as proposal information for the reservation request contents Equipment,
An accommodation reservation support system comprising: The storage device
It further retains room information regarding each private accommodation facility,
The arithmetic unit is
Based on the number of guests staying in each category that have undergone the classification and the guest room information regarding the guest house facilities indicated by the specified usage record, the presence or absence of a guest room that can accommodate the person is determined. When a possible guest room can be specified, information on the private accommodation facility is output as the proposal information.
The accommodation reservation support system according to claim 1. An information processing system equipped with a storage device that holds past usage record information about each private accommodation facility,
Based on the information on the reservation request contents obtained from the predetermined terminal of the private guest, when there are a plurality of guests indicated by the reservation request information, information on the attributes of the plurality of private guests indicated by the reservation request information And processing to classify the plurality of guest guests according to attributes,
In the usage record information, with regard to the information on the private guest in each usage record, the number of private guest guests and the corresponding attributes of each attribute that have passed the above classification are identified, and the past usage record related to the private guest is identified. A process of outputting information on the target private lodging facility as proposal information for the reservation request content to the predetermined terminal;
The room reservation support method characterized by performing this. The information processing system is
In the storage device, further storing room information regarding each private accommodation facility,
Based on the number of guests staying in each category that have undergone the classification and the guest room information regarding the guest house facilities indicated by the specified usage record, the presence or absence of a guest room that can accommodate the person is determined. When a possible guest room can be identified, information on the private accommodation facility is output as the proposal information.
The hotel reservation support method according to claim 3.

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