JP2018132888A - Product sales data processing device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve the efficiency of customer loaning in the use environment of a product sales data processing device which is operated such that a store clerk who performs product registration and a customer who performs checkout face each other.SOLUTION: The present invention relates to a product sales data processing device including an operation reception unit provided so that it can be operated by a product registrant who registers products, a first display unit provided so that its display surface is oriented to the product registrant side, a change machine provided downstream of a position corresponding to the first display unit in a customer flow line, and a second display unit provided so that its display face faces a first customer who performs checkout facing the commodity registrant.SELECTED DRAWING: Figure 4

Description

  The present invention relates to a merchandise sales data processing apparatus.

The following configuration is known as a merchandise sales data processing apparatus in which operations are performed so that a salesclerk as a merchandise registrant and a customer to be settled face each other. In other words, a change machine used by the customer for settlement is provided on the back side of the operation unit on the product registrant side, which includes an operation receiving unit operated by the product registrant and a display unit whose display surface is directed to the product registrant. A merchandise sales data processing apparatus is known (see, for example, Patent Document 1).
In the merchandise sales data processing apparatus having such a configuration, the store clerk registers the merchandise for the customer's purchased merchandise, and the customer performs settlement corresponding to the registered merchandise. For this reason, since the store clerk does not touch the cash, it is hygienic and is useful, for example, in stores that handle food such as bakery.

Japanese Patent Laid-Open No. 2016-27449

  However, in the case of the merchandise sales data processing apparatus of Patent Document 1, the store clerk and the customer face each other during the period from merchandise registration to payment. For this reason, even if registration of all commodities in one transaction is completed, it is difficult to respond to the next customer until the customer completes settlement. Therefore, the store clerk waits for the previous customer to complete the checkout and starts to respond to the next customer. In this case, the store clerk responds to the next customer every time the accounting for one customer (for example, the procedure from product registration to payment) is completed, so it is difficult to improve the efficiency of customer purchase.

  The present invention has been made in view of such circumstances, in the usage environment of the product sales data processing apparatus that is operated so that the store clerk who performs product registration and the customer who performs payment face each other, The purpose is to improve the efficiency of customer solicitation.

  One aspect of the present invention for solving the above-described problems is an operation receiving unit provided so that a product registrant who registers a product can operate, and a display surface facing the product registrant side. The display surface is directed to the first display unit, the change machine provided on the downstream side of the position corresponding to the first display unit in the customer flow line, and the first customer who performs payment with the product registrant. And a second display unit provided as described above.

  As described above, according to the present invention, in the usage environment of the product sales data processing apparatus that is operated so that the store clerk who performs product registration and the customer who performs payment face each other, the efficiency of customer purchase The effect that improvement of this comes to be achieved is acquired.

It is the figure which looked at the appearance of the POS register in a 1st embodiment from the standing position side (back) of a store clerk. It is the figure which looked at the appearance of the POS register in a 1st embodiment from the standing position side (front) of a customer. It is a block diagram which shows the structural example of the POS register in 1st Embodiment. It is a figure explaining the example of a usage mode by the salesclerk and customer of the POS register | resistor in 1st Embodiment. It is the figure which looked at the appearance of the POS register in a 2nd embodiment from the standing position side (front) of a customer. It is the figure which looked at the appearance of the POS register in a 3rd embodiment from the standing position side (front) of a customer.

<First Embodiment>
1 and 2 show an example of the appearance of the POS register 1 of the present embodiment. FIG. 1 is a perspective view of the POS register 1 as seen from the standing position side of a store clerk (an example of a product registrant) who operates the POS register 1. FIG. 2 is a perspective view of the POS register 1 as viewed from the customer standing position side.
In the following description, the customer standing position side with respect to the POS register 1 may be referred to as the front side of the POS register 1, and the salesperson standing position side with respect to the POS register 1 may be described as the rear side of the POS register 1.

As shown in FIGS. 1 and 2, the POS register 1 according to the present embodiment has an operation unit 10, a scanner 20, a change machine 30, a checkout customer display unit 40, a receipt issuing unit 50, a register with respect to the counter 70. A main body 60 is provided.
The counter 70 has a configuration in which a flat surface as the table portion 72 is provided on the base portion 71.

The operation unit 10 is a part where the part that the store clerk operates is unitized. As shown in FIG. 1, the operation unit 10 includes a store clerk display unit 11 and an operation reception unit 12 that are used by the store clerk for operation. The salesclerk display unit 11 is configured as a touch panel, for example. The operation receiving unit 12 is arranged with a plurality of keys each assigned a predetermined function.
Here, the display section 11 of the store clerk is directed to the store clerk, and the operation receiving unit 12 is configured such that the part to be operated is directed toward the store clerk so that the store clerk can easily operate. In other words, the operation unit 10 is provided on the table portion 72 so as to be operated by a store clerk.
The operation unit 10 is attached to the pedestal portion 10 a and is attached so that the pedestal portion 10 a is fixed to the table portion 72. That is, the operation unit 10 is attached to the table part 72 via the base part 10a.

Depending on the store, barcodes with barcodes of product information (product names, prices, etc.) may be printed on product packages, or labels with barcodes printed may be attached to products. . The scanner 20 reads the barcode attached to the product as described above.
The store clerk can perform an operation of causing the scanner 20 to read a barcode attached to a customer's purchased product as a product registration operation. The POS register 1 can execute product registration using code data based on the barcode read by the scanner 20. That is, the POS register 1 specifies the product name, price, etc. by comparing the code data acquired from the barcode read by the scanner 20 with data such as the product master, and uses the specified product name, price, etc. The product registration process is executed.

The change machine 30 is used by a customer for payment. For this reason, the change machine 30 is provided on the front side of the POS register 1 where the customer who performs payment is located. Specifically, the change machine 30 is provided such that a portion where money is inserted and discharged is displayed on the front side of a customer who performs payment at the base portion 71 of the counter 70. In FIG. 2, banknote insertion / exhaust port 31, coin input port 32, change output port 33, and coin return port 34 are shown as portions where money is inserted and discharged in change machine 30.
The banknote insertion / ejection port 31 is a part that accepts the insertion of banknotes deposited as deposits and discharges banknotes according to the ejection of banknotes as change and cancellation of deposits.
The coin insertion slot 32 is a part that accepts the insertion of coins deposited as deposits.
The change discharge port 33 is a part for discharging coins of change.
The coin return port 34 is a part that discharges coins in accordance with deposit cancellation or the like.
As shown in FIG. 2, the change machine 30 includes a main body that includes an operation portion on the near side exposed from the base portion 71 of the counter 70 and a housing portion on the rear side of the operation portion. . The change machine 30 is attached so that the housing portion on the rear side of the operation portion is fitted from the front side of the base portion 71 of the counter 70.
Moreover, the change machine 30 is installed with the height which does not exceed the height of the upper surface of the table part 72 so that the figure may show. Thereby, for example, when the customer picks up the product placed on the first product placement portion in the table portion 72, the change machine 30 does not get in the way.

  The settlement corresponding customer display unit 40 is a display unit that displays information related to settlement for a customer who operates the change machine 30 to perform settlement. For this reason, the checkout-compatible customer display unit 40 is provided in the table unit 72 so that the display surface is directed to the customer who operates the change machine 30 at a position close to the boundary with the portion where the change machine 30 is installed. It has been.

The receipt issuing unit 50 is a printer that issues receipts. The receipt issuing unit 50 stores paper. The receipt issuing unit 50 prints the contents of the accounting according to one transaction (for example, the breakdown of registered products, the settlement process result, etc.) on the stored paper, and discharges the printed paper. In this way, the receipt issuing unit 50 issues a receipt. The issued receipt is received by the customer.
As shown in FIG. 1 and FIG. 2, the receipt issuing unit 50 is directed to the customer side where the receipt discharge port 51 performs the settlement near the change machine 30 so that the customer who performs the settlement easily receives the receipt. In such a state, it is arranged so as to be placed on the table portion 72. Although the receipt issuing unit 50 in the figure is placed on the table unit 72 and is not particularly fixed, the receipt issuing unit 50 may be provided so as to be fixed to the table unit 72. .
The receipt issuing unit 50 may print and output contents other than the receipt, such as a coupon and transaction history, on a sheet.

  The register main body 60 is a central unit of the POS register 1 and executes various processes relating to product registration and settlement according to operations performed on the operation unit 10.

  The register main body 60 controls the operation of the change machine 30. In addition, the register main body 60 can register a product using code data based on the barcode read by the scanner 20. The register main body 60 can issue a receipt or the like by controlling the receipt issuing unit 50.

  For example, as illustrated in FIG. 1, the register main body 60 is installed between shelves provided on the stand 71 side of the counter portion 70 of the counter 70. That is, the register main body 60 is installed at a location that is not visible to the customer and that does not interfere with the store clerk.

The register main body 60 is communicably connected to the operation unit 10, the scanner 20, the change machine 30, the receipt issuing unit 50, the checkout customer display unit 40, and the like via a cable.
Note that communication with at least one of the register main body 60 among the operation unit 10, the scanner 20, the change machine 30, the receipt issuing unit 50, the checkout customer display unit 40, and the like is performed wirelessly instead of a cable. It may be made to appear.

As shown in FIGS. 1 and 2, the operation unit 10, the checkout customer display unit 40, the receipt issuing unit 50, and the like are arranged closer to the front (closer to the customer's standing position) in the table unit 72. The Thereby, in the table part 72, the surface part in which nothing is arranged is formed. In addition, as shown in FIG. 1, in the surface portion of the table portion 72, an area on the left side (downstream side of the position corresponding to the operation unit 10) with respect to the operation unit 10 when viewed from the standing position side (rear side) of the store clerk. Is used as the first product placement unit 72-1 corresponding to the customer who performs the checkout. Here, when viewed from the front, the first product placement unit 72-1 is positioned above the change machine 30 on the back side of the display unit 40 for the customer corresponding to payment, where display for the customer who performs payment is performed. To be provided.
On the other hand, in the surface portion of the table portion 72, the region on the right side of the operation unit 10 when viewed from the standing position side (rear side) of the store clerk is a second product placement portion 72-2 corresponding to a customer who receives product registration Used. 1 and 2, a state in which the tray TR is arranged in the second product placement unit 72-2 is shown.
In addition, the area | region of the 1st goods mounting part 72-1 and the 2nd goods mounting part 72-2 on the table part 72 shown with a broken line in the figure is not exact | strict, but is a rough standard.

  In addition, as shown in FIG. 2, on the front side surface of the base portion 71 of the counter 70, a luggage base 74 is provided on the left side when viewed from the customer side. A customer who performs payment at the POS register 1 can place a luggage such as his bag on the luggage table 74, for example.

  FIG. 3 is a block diagram illustrating a configuration example of the POS register 1. In this figure, the same parts as those in FIG. 1 and FIG. As shown in the figure, the POS register 1 includes an operation unit 10 (a store clerk display unit 11 and an operation reception unit 12), a scanner 20, a change machine 30, and a checkout customer display unit 40 described with reference to FIGS. The receipt issuing unit 50 and the register main body unit 60 are provided.

  The operation unit 10 in FIG. 1 includes an input / output unit 13 together with a display unit 11 for shop assistants and an operation reception unit 12. The input / output unit 13 is a part that inputs / outputs data or signals between the display unit 11 for the clerk and the operation receiving unit 12 in the operation unit 10 and the input / output unit 64 of the register main body 60.

The register main body 60 shown in the figure includes a CPU (Central Processing Unit) 61, a storage unit 62, a RAM (Random Access Memory) 63, and an input / output unit 64.
The CPU 61 executes control for realizing various functions as the POS register 1 by executing a program stored in the storage unit 62.
The storage unit 62 is an auxiliary storage device corresponding to the CPU 61 and stores various types of information used by the CPU 61.
The RAM 63 is a main storage device corresponding to the CPU 61, and is used as a work area when the CPU 61 executes processing.

  The input / output unit 64 includes units other than the register main unit 60 constituting the POS register 1 (operation unit 10, change machine 30), devices (scanner 20, settlement customer display unit 40, receipt issuing unit 50), and the like. This is a part for inputting / outputting data or signals.

As described above, the input / output unit 64 of the register main body 60 is connected to the change machine 30, so that the CPU 61 of the register main body 60 can control the change machine 30.
Further, since the input / output unit 64 of the register main body 60 is connected to the input / output unit 13 of the operation unit 10, the CPU 61 can respond to operations performed on the store clerk display unit 11 and the operation reception unit 12. It is possible to input display operation signals, execute predetermined processing in response to the operations, and execute display control for the display unit 11 for the store clerk.
Further, the input / output unit 64 of the register main body 60 is connected to the customer account display unit 40 so that the CPU 61 can execute display control for the customer account display unit 40.
Further, the input / output unit 64 of the register main body 60 is connected to the receipt issuing unit 50, so that the CPU 61 can execute the receipt issue control on the receipt issuing unit 50. Further, by connecting the input / output unit 64 of the register body 60 to the scanner 20, the CPU 61 can input code data corresponding to the barcode read by the scanner 20.

  Although not shown, for example, the register main body 60 or the like may be provided with a network compatible interface. By providing such an interface, communication with other devices in the store (for example, a master device, other registers, a mobile terminal of a clerk, etc.) via a LAN (Local Area Network) in the store, etc. Run. For example, a POS system that includes one or more POS registers 1 of this embodiment and that manages the POS register 1 can be constructed by being connected to a host device or the like via a network.

With reference to FIG. 4, an example of how the POS register 1 according to this embodiment is used by a store clerk and a customer will be described. In the description here, the case where the store where the POS register 1 is installed is a bakery shop (bakery) is taken as an example. Further, in the POS register 1 of the present embodiment, the store clerk registers the product corresponding to one transaction, and the customer pays (settlement) for the total amount corresponding to the registered product. In the following explanation, the procedure from product registration to settlement in one transaction is also called accounting.
Note that the POS register 1 of the present embodiment may be configured such that, for example, settlement processing corresponding to payment by using a credit card, prepaid card, gift certificate, or the like is possible. However, in the following, for the sake of simplicity of explanation, a case where payment in cash is performed will be described as an example.

  FIG. 4A shows a state in which the POS register 1 is viewed from the plane direction. As shown in the figure, the store clerk S responds to the customer with a position corresponding to almost the front of the operation unit 10 on the back side of the POS register 1 as a basic standing position.

  The customer C1 (an example of the first customer) selects a product to be purchased from items such as bread displayed in the store and places it on the tray. The customer C1 moves to the front of the POS register 1 with the tray on which the product is placed in order to purchase the selected product.

Here, a flow line (customer flow line) of a customer who receives a transaction in the POS register 1 is indicated by a broken arrow TL in FIG. That is, the customer flow line is the direction from the right to the left of the POS register 1 when viewed from the store clerk side, and the direction from the left to the right of the POS register 1 when viewed from the customer side.
The customer C1 stands on the left side in front of the POS register 1 and places a tray on which products to be purchased are placed on the second product placement unit 72-2 of the table unit 72.

  In the same figure, a customer C2 (an example of a second customer) who wants to receive an account next to the customer C1 is shown. In this case, the customer C2 is in a state of waiting for receiving product registration alongside the customer flow line next to the customer C1.

  The clerk S operates the clerk display unit 11, the operation reception unit 12 (FIG. 1, FIG. 2) in the operation unit 10, the scanner 20, or the like while confirming the product of the customer C 1 placed on the tray. The POS register 1 is made to perform registration and calculation of the total price of the registered products. In response to such an operation, the CPU 61 in the register main body 60 executes a product registration process. In addition, the CPU 61 executes control for causing the clerk display unit 11 to display the registered product, the subtotal amount, the total amount, and the like as needed.

  When registering a product, the clerk S holds the product placed on the tray placed on the second product placement unit 72-2 in his hand and registers the product held in his hand. The clerk S performs operations such as placing the product for which registration has been completed into a bag using the space of the first product placement unit 72-1 on the left side of the clerk S. Note that a store clerk different from the store clerk S who performs an operation of registering the product may be in charge of the operation of putting the product in a bag.

Here, in the POS register 1 of the present embodiment, from the stage before registration of a product corresponding to one transaction is started (or from the stage where registration of the first product is performed) for payment by cash. However, it is possible for the customer to perform a payment operation for payment to the change machine 30 corresponding to the same transaction. Thereby, for example, the customer can perform the deposit operation corresponding to the payment price without waiting for the registration of the product to be completed, so that the efficiency of making per transaction is increased.
Therefore, the customer C1 in this case shows the transition from FIG. 4 (A) to FIG. 4 (B) after placing the tray on which the product he / she purchases is placed on the second product placement unit 72-2. In addition, it is possible to move to the right from the state in front of the second product placement section 72-2 and stand in front of the change machine 30, and immediately perform a deposit operation on the change machine 30.
Then, the customer C1 performs a deposit operation as follows. That is, the customer C1 inserts money (banknotes, coins) having a total amount or more from the banknote insertion / extraction port 31, the coin insertion port 32, and the like. In response to the insertion of money as described above, the change machine 30 detects the type of the inserted money and the number of pieces for each type, and transmits inserted money information indicating the detection result to the register main body 60. . The CPU 61 of the register main body 60 calculates the total amount (cash deposit) of the inserted money based on the received inserted money information.
Note that the change machine 30 may calculate a deposit and transmit the calculated deposit to the register main body 60.
In addition, as the customer C1 moves as described above, the front side of the second product placement unit 72-2 is vacant, so that the next customer as shown in FIG. 4 (A) to FIG. 4 (B) transition. C2 can move to the front of the second product placement unit 72-2 and wait for the order in which he / she receives the transaction.

When the registration of all the products of the customer C1 placed on the tray is completed, the store clerk S performs a subtotal operation. In response to the subtotal operation being performed, the CPU 61 determines the total price of the registered products in the transaction corresponding to the customer C1 and the payment price corresponding to the total price, and based on the determined payment price, The checkout process is executed by the change machine 30.
For example, when the payment amount is confirmed, if the deposit amount deposited by the deposit operation is still less than the payment amount, the change machine 30 waits for the deposit amount to be equal to or more than the payment amount. Then, in accordance with the fact that the deposit is more than the payment price, or when the deposit is already more than the payment price when the payment price is confirmed, the CPU 61 performs the following settlement as follows. Execute the process.
The CPU 61 calculates change. Here, if the deposit is equal to the total amount, no change is required. Therefore, the CPU 61 in this case performs control so that the receipt issuing unit 50 issues a receipt without discharging the change from the change machine 30.
On the other hand, if the deposit is greater than the total amount, the CPU 61 calculates the amount of change by subtracting the total amount from the deposit. Then, the CPU 61 controls the change machine 30 so that money corresponding to the calculated amount is discharged as change from the bill insertion / discharge port 31 and the change / discharge port 33. Further, the CPU 61 issues a receipt from the receipt issuing unit 50.
The customer C1 receives the discharged money as change, and thereafter receives the issued receipt. The product purchased by the customer C1 is placed in a bag in the first product placement section 72-1 on the back side of the change machine 30. Therefore, the customer C1 only has to pick up the bag containing the product placed on the first product placement unit 72-1.

In addition, information related to the settlement process is displayed on the settlement corresponding customer display unit 40 of the change machine 30 for the customer who performs settlement as described above under the control of the CPU 61. For example, in the settlement corresponding customer display unit 40, the total amount that the customer deposits by deposit operation is displayed as a deposit in the settlement corresponding customer display unit 40. In addition, the settlement corresponding customer display unit 40 displays the confirmed payment price in response to the confirmed payment price. Moreover, the amount of change is displayed on the settlement corresponding customer display unit 40 at a timing according to the change discharge. In addition, the settlement corresponding customer display unit 40 displays a message for guiding the receipt of the discharged change or receipt.
In addition, at the stage before the product registration of the corresponding transaction is completed, information related to the registered product (product name, unit price, number of registrations, amount according to the number of registrations, etc.) is displayed in the display unit for settlement corresponding customer 40. May be displayed. In addition, after the product registration of the corresponding transaction is completed, information related to the registered product (number of registered products, registered product name list, etc.) may be displayed on the display unit for settlement corresponding customer 40. .

  As described above, by using the POS register 1 of the present embodiment, it is possible to conduct a transaction for a product purchased by a customer in a face-to-face manner between the customer and the store clerk. In addition, in the case of the POS register 1 of the present embodiment, since the customer pays the price and receives the change to the change machine 30, no money is handed between the store clerk and the customer. In other words, the store clerk does not have to handle with cash. As a result, the store clerk does not have a product as a food item such as bread with a hand holding cash, thereby improving hygiene.

In addition, as can be seen from FIGS. 4A and 4B, the POS register 1 of the present embodiment places the change machine 30 downstream of the position corresponding to the operation unit 10 along the customer flow line. It is arranged. Here, the position corresponding to the operation unit 10 may be a predetermined dimensional position determined in the width direction of the operation unit 10 (direction along the customer flow line). As a specific example, the position corresponding to the operation unit 10 may be a position corresponding to the center in the width of the operation unit 10 (lateral direction (direction along the customer flow line)).
By arranging the change machine 30 in such a position, as described above, the product is placed at the position upstream of the operation unit 10 in the customer flow line (the position on the left side of the operation unit 10 when viewed from the customer side). The customer C1 who places the tray on the second product placement unit 72-2 moves to the position of the change machine 30 on the downstream side of the operation unit 10 in the customer flow line when continuing the checkout. As the customer C1 moves in this manner, the position on the left side of the operation unit 10 as viewed from the customer side becomes empty. For this reason, the customer C2 who has been waiting for the settlement after the customer C1 can move to the position on the left side of the operation unit 10 as seen from the customer side instead of the customer C1. Thereby, the salesclerk S can move to the product registration operation corresponding to the transaction of the next customer C2 immediately after the product registration operation corresponding to the previous customer C1, for example.
Thus, in this embodiment, after the product registration of the customer C1 is completed, even if the customer C1 is still paying with the change machine 30, the customer C2 performs product registration in parallel. Can receive. In other words, in the present embodiment, the product registration of the next customer can be started without waiting for the completion of the accounting of one customer. Thereby, the improvement of the efficiency of customer purchase is achieved.

In addition, the POS register 1 of the present embodiment has the table unit 72 on the downstream side of the operation unit 10 in the customer flow line and on the upstream side of the operation unit 10 in the customer flow line. A second product placement portion 72-2 is formed.
The 2nd goods mounting part 72-2 formed as mentioned above exists between a customer and a salesclerk in the upstream of the customer flow line in the table part 72. FIG. For this reason, for example, a customer who wants to receive product registration may place the tray on which the bread (product) is placed on the sales clerk on the second product placement unit 72-2. The store clerk can also carry out the product registration operation by holding the product from the tray placed on the second product placement unit 72-2 without receiving the tray from the customer by hand. As described above, the second product placement unit 72-2 makes it possible to omit the procedure of handing the tray to the store clerk when the customer receives the product registration. Thus, the presence of the second product placement section 72-2 can further improve customer efficiency.
Further, the presence of the first product placement unit 72-1 allows the store clerk to use the first product placement unit 72-1 with sufficient margin to perform operations such as putting the product for which the product registration has been completed into a bag. be able to. In addition, while the customer is paying using the change machine 30, the product purchased by the customer can be placed in the first product placement unit 72-1 in a state of being contained in a bag. After the payment is completed, the bag containing the product placed on the first product placement unit 72-1 may be taken out. Also, the store clerk does not have to wait with the bag containing the goods in hand for the customer to finish the checkout. Thus, the presence of the first product placement section 72-1 can further improve the efficiency of customer purchase.

The operation unit 10 shown in FIGS. 1 and 2 overlaps, for example, the first product placement unit 72-1 and the second product placement unit 72-2 shown by broken lines in the lateral direction. Further, as can be seen from FIG. 2, the right edge of the operation unit 10 is located on the right side of the left edge of the change machine 30 in the lateral direction.
For example, the horizontal direction (width) of the operation unit 10 and the first product placement unit 72-1 may not be in an overlapping positional relationship. That is, the first product placement unit 72-1 and the second product placement unit 72-2 may be positioned outside the width of the operation unit 10 in the lateral direction. Similarly, the position of the right edge of the operation unit 10 when viewed from the front may be on the left side of the left edge of the change machine 30.
However, for example, the positional relationship between the operation unit 10 shown in FIGS. 1 and 2 and the first product placement unit 72-1 and the second product placement unit 72-2, and the positional relationship with the change machine 30. By doing so, since the size in the width direction of the table portion 72 of the counter 70 can be made smaller than the size in the width direction of the operation unit 10, for example, the degree of freedom of installation of the POS register 1 in the store is increased.

Second Embodiment
Next, the second embodiment will be described. FIG. 5 is a view of an external appearance example of the POS register 1 of the present embodiment as viewed from the customer side (front). In this figure, the same parts as those in FIG.
The POS register 1 shown in the figure further includes a product registration-compatible customer display unit 40A with a display surface facing the customer side. As a result, in the POS register 1 of the present embodiment, two display units for the settlement corresponding customer display unit 40 and the product registration corresponding customer display unit 40A are provided as display units directed to the customer.
For example, when the next customer is making a payment using the change machine 30 and the next customer's product registration is performed, the checkout customer display unit 40 displays a message for the next customer. Done.
In this way, the display unit 40A for merchandise registration corresponding to the display for the next customer has a display surface at a position on the left side with respect to the operation unit 10 as viewed from the front, for example, as shown in FIG. It is provided to face forward. That is, the display unit 40A for merchandise registration is provided so that a customer waiting on the left side of the operation unit 10 as viewed from the front can see the display surface for the next payment.

In response to the start of product registration of the next customer before the settlement process corresponding to the previous customer is completed, the CPU 61 in the present embodiment is directed to the next customer in the product registration corresponding display unit 40A. May be displayed.
For example, the CPU 61 can display the following information on the product registration-compatible customer display unit 40A. That is, in response to the product registration operation being performed, the CPU 61, for example, information about the registered product (product name, price, etc.), which has been registered so far in the current transaction, as information related to the product registration. The breakdown of the products, the total amount corresponding to the products registered so far, and the like can be displayed on the product registration-compatible customer display unit 40A. In addition, even if the subtotal operation is performed, if the settlement process of the previous customer is not yet completed, the confirmed payment price is displayed, or the previous customer completes the settlement and leaves the change machine 30. Then, it is possible to display a guide to move to the change machine 30 and have it settled.
As described above, in the POS register 1 of the present embodiment, the CPU 61 can control the display on the settlement corresponding customer display unit 40 and the display on the product registration corresponding customer display unit 40A to be performed simultaneously in parallel. it can.

  With this configuration of the present embodiment, for example, the next customer who has received the product registration while waiting for the settlement of the previous customer to see the display on the display unit 40A for product registration correspondence, It is possible to check the status of the products that you purchase.

<Third Embodiment>
Subsequently, the third embodiment will be described. FIG. 6 is a view of an external appearance example of the POS register 1 of the present embodiment as viewed from the customer side (front side). In this figure, the same parts as those in FIG.
In the POS register 1 shown in the figure, the surface corresponding to the second product placement unit 72-2 of the table unit 72 is set lower than the other surfaces of the table unit 72.
Thus, by lowering the second product placement unit 72-2, it becomes easier for a customer who wants to receive product registration to place the tray on which the product is placed on the second product placement unit 72-2.

<Modification>
Then, the modification of this embodiment is demonstrated.

[First Modification]
In the present embodiment, the positional relationship when the store clerk and the customer face each other does not necessarily have to be in front of each other. For example, the positional relationship when the store clerk and the customer face each other may be a positional relationship such that the line of sight when the store clerk and the customer face each other intersect at approximately 90 degrees. In such a case, the change machine 30, the customer display unit 40 for checkout, the product display unit 40A for merchandise registration, and the like extend along the depth direction of the base 71 of the counter 70 shown in FIGS. What is necessary is just to be provided in a side surface.

[Second Modification]
As described above, the POS register 1 of the present embodiment may be able to perform a settlement process corresponding to payment by a payment type other than cash, such as a credit card, a prepaid card, and a gift certificate.
Since the settlement process according to the payment type other than cash as described above does not involve the exchange of cash such as deposits and change, it is not necessary to use the change machine 30. For this reason, for example, when the previous customer pays with cash and the next customer pays with a payment type other than cash, the POS register 1 responds to the use of the change machine 30 of the previous customer. Even if the settlement process is not completed, the settlement process according to the payment type other than cash corresponding to the next customer may be executed in parallel. In this case, when the settlement process corresponding to the next customer is completed prior to the settlement process corresponding to the use of the change machine 30 of the previous customer, the corresponding customer may start to register the corresponding product. it can.
In addition, a receipt printer may be provided so that, for example, a clerk operating the operation unit 10 can handle a receipt in response to the case where the payment process corresponding to the payment type other than cash is performed as described above. .
In addition, when the settlement process corresponding to the payment type other than cash is possible, for example, before the settlement in the POS register 1 separately from the settlement display section for customer 40 and the display section 40A for product registration. A display unit (touch panel) that allows a customer at a stage to perform an operation of specifying a payment type used by the customer may be further provided.
Further, the credit card reader / writer in the POS register 1 may be provided so as to be directed to either the store clerk side or the customer side. For example, a card with a built-in IC card is inserted into an insertion port of a reader / writer, and such an operation can be easily performed on the customer side. On the other hand, for example, a card with a built-in IC card such as a magnetic card type is designed to be read by sliding the card with respect to the slit of the reader / writer. . Therefore, as described above, if the reader / writer can be freely directed to both the store clerk and the customer side, the credit card is read into the reader / writer by the side that can operate efficiently among the store clerk and the customer. Can be operated.

  In addition, it takes time for a customer to issue a membership card at the time of accounting, which may lead to a reduction in the efficiency of customer purchase. In consideration of this, for example, a reader / writer corresponding to the membership card may be provided toward the customer side. As a result, for example, when a customer receives a transaction at the POS register 1, the customer takes out and prepares a membership card while waiting for the turn, for example, in accordance with the fact that he / she has received the transaction. The membership card can be read immediately by the reader / writer.

  Further, in response to the case where the store clerk or customer is a foreigner, a language related to display, guidance voice, etc. is selected for the operation unit 10, the customer display unit 40 for checkout, and the customer display unit 40A for product registration. The operation for this may be made possible.

[Third Modification]
2, 5, 6, and the like, an example is shown in which the settlement corresponding customer display unit 40 and the receipt issuing unit 50 are arranged on the front side on the table unit 72. However, the arrangement form of the display unit 40 for customer corresponding to payment and the receipt issuing unit 50 is not limited to the above example. As an example, the customer corresponding display unit 40 and the receipt issuing unit 50 may be arranged on the front side of the base 71 of the counter 70, for example, below the change machine 30. In this case, for example, in the arrangement of the change machine 30 in FIG. 2, the change machine 30 is positioned so as to protrude from the front side surface of the base 71. For this reason, even if it arrange | positions the display part 40 for a payment account and the receipt issuing part 50 just under the change machine 30 with the state of FIG. 2, it is hard to see from a customer.
Therefore, the side surface of the base portion 71 on the lower side of the change machine 30 is set at substantially the same position as the front surface of the change machine 30. In addition, the customer account display unit 40 and the receipt issuing unit 50 may be disposed on the side surface of the base 71 below the change machine 30. Thereby, it becomes easy to see the customer display unit 40 and the receipt issuing unit 50 under the change machine 30 from the customer who performs the payment. Further, when the customer account display unit 40 is arranged on the lower side of the change machine 30 as described above, if the display screen of the customer account display unit 40 is directed obliquely upward, the customer displays The screen displayed on the screen is easy to see.

[Fourth Modification]
In each said embodiment, the change machine 30 is provided so that it may express to a customer side (front). For this reason, when cash is to be taken into and out of the change machine 30, the store clerk turns to the floor side where the customer is located and pulls out the change machine 30 from the base 71 to the front side.
However, since such cash handling work is not related to customer service, it is preferable to perform it in a place where the customer's eyes do not reach as much as possible in consideration of safety.
Therefore, as a modification, for example, in the counter 70, a mechanism that can change the direction of the change machine 30 from the customer side (front) to the clerk side (rear) may be provided. As an example, a portion of the counter 70 to which the change machine 30 is attached can be structured such that the direction of the change machine 30 can be rotated from the customer side (front) to the clerk side (rear).
With such a configuration, the store clerk rotates the change machine 30 so as to face the store clerk side (rear side), and can perform a cash in / out operation on the change machine 30 where it is difficult to reach the customer's eyes. it can.

[Fifth Modification]
In each of the above embodiments, the product is registered on the store clerk side, and only the settlement is performed on the customer side. However, for example, a scanner may be provided on the customer side so that the product registration operation can be performed by the customer.
In addition, for example, when the POS register 1 determines that the product registration operation has been performed on the customer side, for example, it accepts the product registration operation on the customer side, performs the product registration process, and continues to change the customer's change machine 30. You may make it perform the adjustment process according to operation with respect to. In other words, the POS register 1 may be configured such that the function can be switched so that it operates as a full-self POS register in response to a product registration operation performed on the customer side.

[Sixth Modification]
Further, in addition to the change machine 30 provided on the customer side, a change machine that can be operated by the clerk may be provided on the clerk side. Thus, by providing a change machine on the clerk side, customers can be efficiently struck. As a specific example, merchandise registration corresponding to the next customer transaction has been completed before the previous customer took time to operate the change machine 30 and the checkout process was not completed. In this case, the store clerk can perform the settlement of the next customer using the change machine on the store clerk side without waiting for the settlement of the previous customer to be completed.

[Seventh Modification]
In each of the above-described embodiments, the operation unit 10 is attached so as to be fixed to the table portion 72 via the pedestal portion 10a. Moreover, the display unit 40 for customer corresponding to payment is also attached so as to be fixed to the table unit 72.
On the other hand, under this modification, the pedestal portion 10a to which the operation unit 10 is attached is attached to the table portion 72 by a structure that can move within a certain range at least along the direction of the customer flow line. May be. Similarly, the display unit 40 for customer corresponding to payment may be attached to the table unit 72 by a structure capable of moving within a certain range at least along the direction of the customer flow.
In this way, for example, the position of the operation unit 10 or the settlement corresponding display unit 40 is adjusted according to the installation status of the POS register 1 in the store, the usage status of the table unit 72, or the like. can do.

[Eighth Modification]
In addition, in FIG. 4, the case where the customer flow line is the direction from the right to the left as viewed from the store clerk side (rear) is taken as an example. However, the customer flow line may be appropriately changed according to, for example, the installation status of the POS register 1 in the store. That is, the customer flow line may be in the direction from the left to the right as viewed from the store clerk side as opposed to FIG. As described above, when the customer flow line is in the direction from the left to the right as viewed from the store clerk side, the positional relationship between the operation unit 10 and the change machine 30 in the counter 70 is also opposite to that in FIG. That is, in this case, the change machine 30 is disposed on the right side of the operation unit 10 when viewed from the store clerk side.

<Summary of Embodiment>
(1) As described above, according to one aspect of the present embodiment, the operation reception unit 12 provided so that a product registrant who registers a product (for example, a clerk operating the POS register 1) can operate, A first display unit (for example, a display unit 11 for a store clerk) provided so that the display surface is directed to the registrant side, and a change provided downstream of the position corresponding to the first display unit in the customer flow line Product sales data processing provided with a machine 30 and a second display unit (for example, display unit 40 for checkout correspondence) provided so that a display surface is directed to a first customer who faces the product registrant and performs checkout Device (eg, POS register 1).
According to the above configuration, in the POS register 1, the change machine directed to the customer side is not provided on the back side of the clerk display unit 11 operated by the clerk performing the product registration operation, but in the customer flow line, It is provided at a position downstream of the position corresponding to the store clerk display unit 11 operated by the store clerk performing the registration operation. That is, the change machine is provided so as to be shifted to the downstream side in the customer flow line with respect to the display unit 11 for the clerk. Thereby, when registration of goods is completed and payment is to be performed, the customer moves to a change machine on the downstream side of the position corresponding to the display unit 11 for the store clerk. Therefore, the next customer can move to a position where the previous customer has moved to the change machine and can receive the product registration. In this way, in the present embodiment, the product registration of the next customer can be performed in parallel with the settlement of the previous customer. Thereby, the improvement of the efficiency of customer purchase is achieved.

(2) Moreover, one aspect of the present embodiment is the above-described merchandise sales data processing device, which is located above the change machine at a position downstream of the position corresponding to the first display unit in the customer flow line. It is further provided with a first product placement section 72-1 corresponding to the first customer.
According to the above configuration, the store clerk can efficiently perform the product registration operation by placing the product for which registration has been completed on the first product placement unit 72-1. In addition, while the customer is paying with the change machine 30, the store clerk can place the product for which registration has been completed on the first product placement section 72-1 even if he / she does not have the product in his / her hand. For example, the next customer can be handled. Thus, by providing the 1st goods mounting part 72-1, the efficiency of customer purchase is further improved.

(3) Moreover, one aspect of this embodiment is the above-described merchandise sales data processing apparatus, which is provided upstream of the position corresponding to the first display unit in the customer flow line, and registers merchandise. A second product placement unit 72-2 corresponding to the second customer (for example, customer C2) to receive is further provided.
According to the said structure, it becomes possible to mount goods in the downstream of the position corresponding to a said 1st display part in the said customer flow line. Thus, for example, even if the customer does not hand the product to the store clerk, if the customer places the product on the second product placement unit 72-2, the store clerk will immediately perform a registration operation. This further increases the efficiency of customer visits.

(4) Moreover, one aspect of the present embodiment is the above-described merchandise sales data processing apparatus, in which a receipt issuing unit 50 that issues a receipt to a first customer who has settled using the change machine is provided. Further, the receipt issuing unit is arranged in the vicinity of the change machine.
According to the said structure, since the receipt issuing part is arrange | positioned in the vicinity of a change machine, it is easy for the customer who performed payment to receive the receipt issued from the receipt issuing part 50. FIG.

(5) Moreover, one aspect of the present embodiment is the above-described merchandise sales data processing apparatus, which is a third display unit (for example, merchandise) provided so that the display surface is directed to the second customer who receives registration of the merchandise. It further includes a registration-compatible customer display unit 40A).
According to the said structure, a 2nd customer who receives registration of goods can also provide information by a display.
(6) Moreover, one aspect of the present embodiment is the above-described merchandise sales data processing apparatus, which displays information relating to settlement on the second display unit, and displays information related to merchandise registration on the third display unit. A display control unit is further provided.
According to the above configuration, information relating to the settlement is provided to the customer who is doing the settlement using the change machine 30, and the customer who is receiving the registration of the product is related to the registration of the product. Information can be provided by display. That is, in the same POS register 1, information suitable for each can be individually provided to a customer who is paying and a customer who is registered for a product.

  Further, a program for realizing the function of the above-described POS register 1 is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed as the above-described register. You may perform the process of. Here, “loading and executing a program recorded on a recording medium into a computer system” includes installing the program in the computer system. The “computer system” here includes an OS and hardware such as peripheral devices. Further, the “computer system” may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and dedicated line. The “computer-readable recording medium” refers to a storage device such as a flexible medium, a magneto-optical disk, a portable medium such as a ROM and a CD-ROM, and a hard disk incorporated in a computer system. As described above, the recording medium storing the program may be a non-transitory recording medium such as a CD-ROM. The recording medium also includes a recording medium provided inside or outside that is accessible from the distribution server in order to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program that can be executed by the terminal device. That is, the format stored in the distribution server is not limited as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. Note that the program may be divided into a plurality of parts, downloaded at different timings, and combined in the terminal device, or the distribution server that distributes each of the divided programs may be different. Furthermore, a “computer-readable recording medium” holds a program for a certain period of time, such as a volatile memory (RAM) inside a computer system that becomes a server or client when the program is transmitted via a network. Including things. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, what is called a difference file (difference program) may be sufficient.

DESCRIPTION OF SYMBOLS 1 POS register, 10 operation unit, 10a pedestal part, 11 salesclerk display part, 12 operation reception part, 13 input / output part, 20 scanner, 30 change machine, 31 bill insertion slot, 32 coin insertion slot, 33 change discharge slot , 34 Coin return port, 40 Display unit for customer corresponding to payment, 40A Display unit for customer corresponding to product registration, 50 Receipt issuing unit, 51 Receipt discharge port, 60 Register body unit, 61 CPU, 62 Storage unit, 63 RAM, 64 Output unit, 70 counter, 71 platform, 72 table unit, 72-1 first product placement unit, 72-2 second product placement unit, 74 luggage stand

Claims (6)

An operation reception unit provided so that a product registrant who registers a product can operate,
A first display unit provided such that a display surface is directed to the product registrant side;
A change machine provided on a downstream side of a position corresponding to the first display unit in a customer flow line;
A merchandise sales data processing apparatus comprising: a second display unit provided so that a display surface is directed to a first customer who faces the merchandise registrant and performs checkout. The said product flow line is further provided in the downstream of the position corresponding to the said 1st display part above the said change machine, and further provided with the 1st goods mounting part corresponding to the said 1st customer. Product sales data processing equipment. The second product placement unit corresponding to a second customer provided on the upstream side of the position corresponding to the first display unit in the customer flow line and corresponding to a second customer who receives registration of a product. Product sales data processing device. The receipt issuing part which issues a receipt toward the 1st customer who settled using the change machine is further provided, and the receipt issue part is arranged near the change machine. The product sales data processing apparatus according to claim 1. The merchandise sales data processing apparatus according to any one of claims 1 to 4, further comprising a third display unit provided so that a display surface is directed to a second customer who receives registration of merchandise. The merchandise sales data processing apparatus according to claim 5, further comprising: a display control unit that displays information related to payment on the second display unit and displays information related to merchandise registration on the third display unit.

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