JP2018097475A - Commerce support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a commerce support system capable of enhancing safety and reliability of a transaction when a restaurant purchases a commodity.SOLUTION: A commerce support system 1 applied to a commerce transaction form where a distributor 4 intervenes between a providers 2A, 2B of commodities and a restaurant 3 comprises: means controlling reception of a commodity order from the restaurant 3 so that the order can be established in a range available for sale in terms of inventory; means instructing shipping of the commodities to a physical distribution base 5 on the basis of a content of the order from the restaurant 3; means controlling inventory data on the basis of information from the physical distribution base 5; means determining the distributor 4 that should allocate sales corresponding to the order from the restaurant 3; and means that generates information necessary for processing of proceeds of the providers 2A, 2B and the distributor 4 when the distributor 4 is deemed to purchase the commodities that the restaurant 3 ordered from the providers 2A, 2B and sell the commodities to the restaurant 3, and that provides the information to the providers 2A, 2B and the distributor 4.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a system for supporting a commercial transaction from a product provider to a restaurant via a store.

  As a system for supporting commercial transactions using a computer system, for example, when orders for products of multiple categories are received from a customer in a batch, the responsible dealer is identified according to the category of the product, and the responsible dealer is designated. By automatically placing an order and instructing the product provider (supplier) to deliver the product to the customer automatically, even if the actual product does not circulate from the provider to the customer via the distributor. Similarly, a system is known in which transactions are supported as if the transaction was performed, and the efficiency and labor saving of the transaction are achieved (for example, see Patent Documents 1 and 2).

Japanese Patent No. 3562418 JP 2004-234690 A

  When distributing beverages such as alcoholic beverages from their providers to local restaurants, provide products via stores (also called liquor stores) that have established continuous business relationships with each restaurant. Is common. Since the above-described conventional system is based on the premise that a store is interposed between a provider and a customer, it can also be applied to a commercial transaction form for a restaurant. However, the conventional system only supports operations that occur in the product transaction process, such as ordering and ordering of products between the customer and the dealer, and product delivery instructions. Product inventory is not managed by the system, but is left to self-management by the provider. For this reason, even if processing such as receipt of an order for a product or an instruction for delivery is performed, there is a possibility that the transaction may not be established due to the convenience of the provider such as lack of stock or missing items. On the other hand, in a restaurant, there may be a situation where it is desired to purchase a product other than a product handled by a dealer with a business relationship. In that case, in the above system, it is necessary for the customer to find a dealer handling the product and register it as a responsible dealer, and then order the product. Take it. It is also possible to use the system after requesting the handling of new products from dealers that already have a business relationship, but in that case, the customer has to place an order with anxiety about whether the product will surely arrive Even if it is a dealer, there is an anxiety about whether or not a commercial transaction can be surely executed with a provider with little or no trading experience.

  Therefore, an object of the present invention is to provide a commercial transaction support system capable of improving the safety and reliability of transactions when a restaurant purchases a product.

  The business transaction support system (1) according to one aspect of the present invention includes a plurality of restaurants (3) and at least one provider (2A, 2B) that provides a plurality of types of products to be sold at each restaurant. Multiple sales outlets (4) are intervening between the two and each restaurant has a business relationship with at least one seller, and it handles orders for products from each restaurant. Then, the distribution base (5A, 5B) where the product is stored is instructed to ship the product, and an order from each restaurant is sent to the provider of the product included in the order, each restaurant and the transaction. A business transaction support system for processing as a transaction of a product between a related store and each restaurant, and each computer corresponding to each restaurant, each store, the provider, and the distribution base Equipment (12, 13, 14, 15) and predetermined A computer system (10) connected via a communication line is provided, and the computer system includes product data (21) for each product necessary for each restaurant to select a product that can be provided by the provider. Storage means (DS) for storing inventory data (33) in which the inventory amount for each product is recorded, and contact data (25) in which a transaction relationship between each restaurant and each store is recorded; Product selection information for causing the computer equipment of each beverage store to select the order contents based on the data is provided, and each beverage is ordered so that the order is established within the range that can be sold in view of the inventory amount recorded in the inventory data. Based on the order processing means (41) for controlling the acceptance of the merchandise order from the computer equipment of the store and the contents of the order received by the order processing means, each restaurant has placed an order. The shipping instruction means (42) for instructing the computer equipment at the physical distribution base to ship the product, and the information regarding the fluctuation of the inventory quantity of each product at the physical distribution base is acquired from the computer equipment at the physical distribution base, and the obtained information is The inventory management means (43) for managing the inventory data based on the above, and when the order processing means accepts an order from each restaurant, the sales corresponding to the order of each restaurant based on the book data Sales agent discriminating means (41, S129) for discriminating the dealer to which the product is to be recorded, and information indicating the sales results of the products corresponding to the orders received by the order processing means are the restaurant, the dealer and the logistics Based on the information obtained from at least one computer device of the base, and determined by the store determination means, the store determines the product ordered by the restaurant. Generate information necessary for processing the sales price of each of the provider and the store to be generated when it is considered that the purchase is from the provider and sold to the restaurant, and the sales price is processed at the store. And sales processing means (44) for providing information necessary for sales to the computer equipment of the store and providing information necessary for processing the sales price at the provider to the computer equipment of the provider. It is.

  According to the business transaction support system of the above aspect, when a restaurant orders an item, the distribution base is instructed to ship the product corresponding to the order, and the store that has a business relationship with the orderer's restaurant is determined. Assuming that the dealer purchases products corresponding to the order of the restaurant from the provider and sells them to the restaurant, information necessary for processing the sales price to be generated at each of the provider and the dealer is generated. Provided to the provider and the distributor. Thus, even if the product is not actually distributed from the provider to the restaurant via the store, the transaction can be established in the same manner, and the labor of the provider and the store can be reduced. Since the stock of the provider's products is managed by the inventory management means, and the order processing means controls the acceptance of the order so that the order is established within the range that can be sold from the inventory amount recorded in the inventory data, From a restaurant, it is possible to order products with confidence without worrying about what kind of provider they purchase, whether they purchase frequently, rarely, or for the first time. Thereby, the reliability and safety regarding the transaction can be improved. Incidentally, in the conventional system, it is necessary for the restaurant to check the handling of the product at the store and to take the trouble of requesting the store to start a transaction if the product has no experience in the store. Even in the case of a dealer, procedures for starting to buy and sell new products with a provider with little or no trading experience are necessary, and it takes time and effort. It is necessary to start dealings with anxiety about whether or not to execute commercial transactions. Furthermore, the restaurant needs to wait until the procedure for starting a new product transaction between the provider and the store is completed before placing an order for the product. On the other hand, according to the commercial transaction system of the above aspect, the restaurant does not require time and effort such as confirmation and request to the dealer, and the order processing means does not have to wait for the procedure between the provider and the dealer. Since a new product can be ordered through the product, the product can be obtained quickly and reliably. Even in the case of a provider or a dealer, since the transaction is established in the same way as when the product is actually distributed from the provider to the restaurant through the distributor, there is no need for trouble or time related to the transaction. Commerce can proceed without holding.

  In the commercial transaction support system according to the above aspect, there are a plurality of providers as the at least one provider, and the inventory management means is configured such that an inventory amount of the goods provided by each of the plurality of providers at the physical distribution base is the inventory. The inventory data may be managed so as to be reflected in the data. According to this, the stock quantity of each product of a plurality of providers is managed centrally or across the inventory management means. Therefore, it is possible to eliminate the variation in the quality of inventory management among the providers and realize a stable transaction.

  The plurality of providers include a consignor (2B) and a consignee (2A) who have a consignment relationship regarding the transaction of the product, and the sales processing unit corresponds to the order received by the order processing unit If the product includes the product of the consignor, it is considered that the store purchased the product from the trustee and sold to the restaurant, and the sales price of each of the store and the trustee is processed. Providing the information necessary to the computer device of the dealer and the computer device of the trustee, and the product of the consignor included in the product corresponding to the order received by the order processing means Information necessary for processing the sales price of the consignor that should be generated when the consignor considers that the consignor has sold to the trustee is generated based on the information indicating the sales performance of the product, and the information The may also be provided to the computer equipment of the consignor. According to this, when the consignor entrusts the transaction of the product to the trustee, thereafter, the transaction is processed in the same manner as when the product is distributed from the trustee to the restaurant via the store. The contractor only needs to process the payment with the contractor for the sales of the products commissioned by the contractor, and does not need to directly deal with the dealer. Therefore, even if the provider is difficult to establish a business relationship with a large number of sales outlets such as a small-scale business, the opportunity to sell products to a large number of sales outlets using the transaction support system of the above aspect. Can be earned. As a result, it is possible to encourage the entry of many providers and to purchase even a rare product relatively easily and safely from the viewpoint of a restaurant.

  The computer system may further include browsing control means (46) for browsing inventory data relating to products provided by the consignor from the computer device of the consignor. According to this, the consignor can browse the inventory data related to his / her product and acquire reference information for considering the manufacture and replenishment of the product.

  In the commercial transaction support system according to the above aspect, the storage means further stores credit information (28) for specifying credit conditions set by the dealer for the restaurant, and the order processing means includes the credit conditions. You may control reception of the order from the said restaurant based on the said credit information so that the contrary order may not be settled. According to this, it is possible to eliminate the possibility that the restaurant places an order that violates the credit conditions set by the store and that a transaction based on the order is executed without the knowledge of the restaurant.

  In the commercial transaction support system of the above aspect, the computer system may further include product information setting means (45, S304, S306) for setting the product data based on a request from the provider. According to this, the content of the product data can be appropriately set so that the provider newly registers the product or changes the information of the already registered product. Note that the setting here is a concept including various operations such as new registration, addition / modification of registration contents, or deletion of registration.

  In the commercial transaction support system of the above aspect, the storage means further stores transaction range information (29) that defines a transaction range of each store, and the computer system includes the transaction range based on the transaction range information. Transaction restriction means (45, S335, S336, S343; S357, S358, S364) for preventing the occurrence of a transaction between a restaurant and a store having an external relationship may be further provided. According to this, in the case where any restrictions are set by legal or administrative request or the intention of the seller regarding the transaction range of the dealer, the transaction range is set by setting the limit in the transaction range information. It is possible to prevent a risk that an outside transaction will be made.

  In the commercial transaction support system of the above aspect, the computer system may further include book data setting means (45, S338; S359) for setting the book data based on a request from the store. According to this, since the contact data is set based on the request from the store, the risk that the transaction relationship between the restaurant and the store is recorded in the contact data without the store's knowledge is eliminated. can do. The setting here is also a concept including various operations such as new registration, addition / modification of registered contents, or deletion of registration.

  Further, the storage means further stores transaction range information (29) defining a transaction range of each dealer, and the computer system is out of the transaction range for the dealer based on the transaction range information. Transaction restricting means (45, S335, restricting the setting of the contact data by the contact data setting means so that the restaurant at the store is not recorded in the contact data as the restaurant having the transaction relationship with the dealer. S336, S343; S357, S358, S364) may be further provided. According to this, when the book data is set, a restaurant and a store outside the transaction range are recorded in the book data, thereby eliminating the possibility that a transaction outside the transaction range is performed. .

  In the commercial transaction support system according to the above aspect, the storage means stores price information (27) that records a wholesale price of a product from the provider to each dealer and a retail price of the commodity from each dealer to each restaurant. Further, the order processing means provides the product selection information so as to include the retail price, and the sales processing means provides information necessary for processing the sales price at the store based on the retail price. It is good also as what produces | generates and information required for the process of the sales price of the said provider based on the said wholesale price. According to this, not only the retail price recorded in the price information is presented to the restaurant, but also the information necessary for processing the sales price provided to the dealer and the sales price provided to the provider. The burden associated with the sales processing of the provider and the store can be reduced by reflecting the retail price or the wholesale price in the necessary information.

  The computer system further includes price setting means (45, S305) for setting the wholesale price based on an instruction from the provider and calculating and setting the retail price based on the set wholesale price. May be. According to this, when the provider instructs the wholesale price, the wholesale price is set in the price information, and the retail price calculated based on the wholesale price is also reflected in the price information. Therefore, the burden of processing associated with new price setting or price change is reduced.

  In addition, in the above description, in order to make an understanding of this invention easy, the reference sign of the accompanying drawing was attached in parenthesis, but this invention is not limited to the form of illustration by it.

The figure which shows schematic structure of the commerce support system which concerns on one form of this invention. The figure which shows an example of the specific structure of the computer system which forms a commercial transaction system. The flowchart which shows an example of the procedure of the receipt process performed when a manufacturer delivers goods to a distribution base. The flowchart which shows an example of the procedure of the order reception process performed when goods are ordered from a restaurant. The flowchart which shows an example of the procedure of the process performed when a credit error arises. The flowchart following FIG. The flowchart which shows an example of the procedure of a shipping process. The flowchart following FIG. The flowchart which shows an example of the procedure of the inventory adjustment process performed when goods are discarded at the distribution base. The flowchart which shows an example of the procedure of the process performed in order to process the manufacturer's sales price with respect to a store among the sales processes accompanying sale of goods. The flowchart which shows an example of the procedure of the process performed in order to process the sales price of the store with respect to a restaurant among the sales processing accompanying sale of goods. The flowchart which shows an example of the procedure of the process performed in order to process the sales price of the manufacturer as a consignor with respect to the manufacturer as a trustee among the sales processes accompanying sale of goods. The flowchart which shows an example of the procedure of the process performed in order to register goods information in a goods master. The flowchart which shows an example of the procedure of the process performed in order to register manufacturer information in a manufacturer master. The flowchart which shows an example of the procedure of the process performed in order to register the information of a restaurant in the restaurant master. The flowchart which shows an example of the procedure of the process performed in order to change the relationship between the restaurant and the shop registered in the book master.

  Hereinafter, a commercial transaction support system according to an embodiment of the present invention will be described with reference to the drawings. As shown in FIG. 1, a commercial transaction support system (hereinafter sometimes abbreviated as a support system) 1 of this embodiment includes a plurality of manufacturers 2A and 2B as an example of a provider of a plurality of types of products, The present invention is applied to a commercial transaction form in which a plurality of stores 4 are interposed between the restaurant 3 and the restaurant 3. However, FIG. 1 illustrates only one restaurant 3 and one store 4 each. Hereinafter, the manufacturers 2A and 2B may be referred to as the manufacturer 2 without distinction.

  The manufacturer 2 manufactures beverages such as beer as an example of products and provides them to the market. Manufacturer 2 is a large corporate entity such as a major beer company that provides many types of products to the market in large quantities and continuously, such as a craft brewery that provides limited types of products on a limited scale. A small-scale brewery or a company of an intermediate size can be included as appropriate. In FIG. 1, the manufacturer 2A is illustrated as a large-scale manufacturer and the manufacturer 2B is illustrated as a small-scale manufacturer. However, the provider in the support system 1 is not limited to those. The manufacturer 2A includes at least the manufacturing department 2a and the management department 2b, and has a continuous business relationship with the dealers 4 in various locations. As an example, the operation of the support system 1 is managed by the management department 2b of the manufacturer 2A. That is, the manufacturer 2 </ b> A serves not only as a product provider but also as a business operator who constructs and operates the support system 1. However, the support system 1 may be operated by a third party different from the manufacturers 2A and 2B. The manufacturer 2B entrusts the sale of goods using the support system 1 to the manufacturer 2A, and the manufacturer 2A entrusts this. That is, between the manufacturers 2A and 2B, there exists a consignment relationship in which the manufacturer 2B is the consignor and the manufacturer 2A is the consignor regarding the transaction of the product. In addition, when any one of the plurality of manufacturers 2 also serves as an operator of the support system 1, all other manufacturers 2 have the manufacturer 2 of the operator as a trustee. The use condition of the support system 1 may be consigned to the manufacturer 2 of the operating company. “Consignment” is not limited to a form in which an agreement such as a contract that mediates a transaction between the manufacturers 2 is specifically present, and another manufacturer 2 purchases a product provided by one manufacturer 2. This is a broad concept including a case where another manufacturer 2 is interposed between the manufacturer 2 and the store 4 such as selling this to the store 4.

  The restaurant 3 is a commercial store that provides food and drink to customers in various locations. Regardless of whether the business entity is a corporation or an individual, the restaurant 3 does not matter whether it is large or small. A plurality of affiliated stores may be collectively handled as the restaurant 3. The store 4 is an intermediate trader who purchases products from the manufacturer 2 and sells them to the restaurant 3. The store 4 is sometimes called a liquor store. The restaurant 3 generally does not purchase products directly from the manufacturer 2, but establishes a continuous business relationship with a specific store 4 in the area where the restaurant 3 operates, and the store 4 performs daily operations from the store 4. It is customary to purchase products such as liquor. It is assumed that such a business relationship has already been established between the restaurant 3 and the store 4 shown in FIG.

  Goods manufactured by the manufacturers 2A and 2B are stored in predetermined distribution bases 5A and 5B (hereinafter, may be represented by reference numeral 5), and are appropriately shipped according to the occurrence of an order. In the example of FIG. 1, as indicated by the dashed-dotted arrow, the product of the manufacturer 2A is stored in the distribution base 5A, and the product of the manufacturer 2B is stored in the distribution bases 5A and 5B. The product is delivered from the restaurant 3 to the restaurant 3. In FIG. 1, only two distribution bases 5 are illustrated, but the distribution bases 5 may be provided as appropriate throughout the country, and a region in charge of each distribution base 5 may be set. The distribution base 5 may be operated by the manufacturer 2 or a related company, or may be operated by a storage company as a third party different from the manufacturer 2. In the following, as an example, it is assumed that the distribution base 5A is operated by an affiliated company of the manufacturer 2A, and the distribution base 5B is a storage place operated by the manufacturer 2B together with, for example, a brewing facility. Note that the products of a plurality of manufacturers 2 may be stored at one logistics base 5, or only the products of a single manufacturer 2 may be stored at one logistics base 5. In the example of FIG. 1, since the goods of each of a plurality of manufacturers 2A and 2B are stored in the logistics base 5A, the goods provided by the manufacturer 2A and the goods provided by the manufacturer 2B are sent from the logistics base 5A. It is possible to deliver the goods to the restaurant 3 by enclosing them. Thereby, it is possible to save the trouble by delivering goods by separate packaging for each manufacturer 2A, 2B.

  The support system 1 is constructed on a computer system 10 including a server SV and a data storage DS as an example of storage means accessible by the server SV. The server SV is configured by combining a single server unit or a plurality of server units. The server SV may be constructed using cloud computing technology. On the other hand, each of the manufacturer 2, the restaurant 3, the dealer 4, and the distribution base 5 is an example of a computer device for exchanging information with the support system 1 via a predetermined communication line (for example, the Internet). Terminal devices 12, 13, 14, and 15 are provided. However, the computer device may be used as appropriate, for example, such that the terminal device 12 of the manufacturer 2B and the terminal device 15 of the distribution base 5B are used together.

  Each of the terminal devices 12 to 15 is provided as a terminal device such as a personal computer that functions as a client for the server SV. However, the computer device may be provided so as to constitute a client-server type business processing system. When these business processing systems are connected to the support system 1, for example, the business processing of the server SV and the manufacturer 2 of the support system 1 using EDI (abbreviation of Electronic Data Interchange). The system is connected so that data can be exchanged. Or server SV and the terminal devices 12-15 may be connected so that information may be exchanged by transmission / reception of an electronic mail. In that case, the electronic mail may be automatically transmitted / received, or may be appropriately transmitted / received by the operation of the operator of the terminal device 12-15. Regarding the manufacturer 2A, a terminal device 12a installed in the manufacturing department 2a and a terminal device 12b installed in the management department 2b are included as examples of computer equipment. The terminal device 12b of the management department 2b is installed in a department for operating the support system 1, and functions as a terminal device for an administrator for the support system 1.

  Next, an outline of a commercial transaction by the support system 1 will be described. The solid line arrows in FIG. 1 indicate the flow of information between the support system 1 and the terminal devices 12 to 15, and the broken line arrows indicate the flow of sales price settlement processing associated with the transaction. As already described, the dashed-dotted arrow indicates the distribution of the actual product. When the restaurant 3 purchases a product, first, the restaurant 3 accesses the Web site provided by the support system 1 using the terminal device 13 and selects the product desired to be purchased and its quantity and orders the product. (P1). As an example, the quantity mentioned here can be counted in units such as “number” and “number” in the case of a product stored in a container such as a barrel, a basket, or a can.

  When a product is ordered from the restaurant 3, the support system 1 instructs delivery of the product to the distribution base 5 that stores the ordered product (P 2). At the distribution base 5 that has received the instruction, the stock of the ordered product is allocated, and the allocated product is shipped through operations such as picking, inspection, and packing. The shipped product is delivered to a delivery destination designated by the restaurant 3 by an appropriate delivery company or logistics company. The support system 1 centrally manages the inventory of products at all distribution bases 5. There is a change in the inventory quantity of the goods at the logistics base 5 such that the goods are shipped from the logistics base 5, the goods are delivered from the manufacturer 2, or the stock is discarded due to the damage of the goods or the expiration date. Then, information indicating the change is notified to the support system 1 (P3). The support system 1 grasps the inventory quantity based on the information obtained from the distribution base 5 and controls the selection of the product of the restaurant 3 so that the order that cannot be shipped does not occur when the restaurant 3 orders the product. To do. The manufacturer 2 can appropriately inquire the support system 1 about the inventory amount of the product, and can acquire reference information for considering the manufacture of the product and the replenishment of the product to the distribution base 5.

  When the support system 1 receives an order from the restaurant 3, the support system 1 determines the store 4 having a business relationship with the restaurant 3. Then, the support system 1 provides the store 4 with information necessary for processing the transaction of the product for the restaurant 3 as purchase and sales of the product at the determined store 4 (P4). Further, the support system 1 also provides the manufacturer 2 with information necessary for processing a product transaction with respect to the restaurant 3 as the sales of its own product (P5). In the support system 1, delivery is instructed to the distribution base 5 according to the order from the restaurant 3 and the product is delivered, so that the store 4 can know the order of the product at the restaurant 3 having a business relationship with itself. There is no state. Therefore, when the restaurant 3 orders the product, it is assumed that the sold product 4 is purchased from the manufacturer 2 and sold to the restaurant 3 and information necessary for processing the purchase and sales is obtained. It was decided to provide it to dealer 4. Based on the information provided from the support system 1, the sales shop 4 charges the sales price to the restaurant 3 and the food service shop 3 pays the charged price to the sales shop 4 (P6). This settlement process may be performed in the same manner as a normal transaction between the store 4 and the restaurant 3, that is, when a product is actually purchased and sold. Also, between the manufacturer 2 and the store 4, it is assumed that the manufacturer 2 sold the product to the store 4 instead of directly charging the sales fee to the restaurant 3. Information necessary for the sales process is provided to the manufacturer 2. The manufacturer 2 charges the sales price to the sales shop 4 based on the information provided from the support system 1, and the sales shop 4 pays the charged price to the manufacturer 2 (P7).

  Note that the product of the manufacturer 2A is handled as the sale of the product from the manufacturer 2A to the store 4, while the product of the manufacturer 2B is handled as the sale of the product to the manufacturer 2A in a consignment relationship. That is, when the restaurant 3 purchases the product of the manufacturer 2B, the transaction is performed as if the product corresponding to the purchase was purchased from the manufacturer 2B as the consignor and sold to the store 4. Handled. Accordingly, regarding the product of the manufacturer 2B, based on the information provided from the support system 1, the manufacturer 2A and the store 4 are charged and paid for the sales price, and the manufacturer correspondingly. 2B charges the manufacturer 2A for the sales price, and the manufacturer 2A pays the price to the manufacturer 2B (P8). Accordingly, the small-scale manufacturer 2B entrusts the sales to the manufacturer 2A who has already established such a business relationship without taking the trouble of establishing a business relationship with many dealers 4. By using the support system 1, it is possible to acquire an opportunity to sell products to the local restaurants 3. Thereby, the burden when the small-scale manufacturer 2B enters the market is reduced, and the product manufactured by the small-scale manufacturer 2B can be easily and safely obtained from the restaurant 3. .

  FIG. 2 shows a specific configuration of the support system 1. The server SV is provided with various logical devices realized by a combination of computer hardware resources and software resources. Details will be described later. On the other hand, master data 20 is stored in the data storage DS. The master data 20 is data in which basic information that should be referred to when the support system 1 is operated is recorded. The master data 20 includes a product master 21, a manufacturer master 22, a restaurant master 23, a store master 24, a book master 25, and an operation master 26.

  The product master 21 is data in which information on products necessary for each restaurant 3 to select products that can be provided from the manufacturer 2 is recorded for each product, and corresponds to an example of product data. In the product master 21, for example, information necessary for selecting a product such as a product name, an image, and a feature is recorded in association with the product code. Information recorded in the merchandise master 21 is determined based on the application of the manufacturer 2. The product code is identification information set for uniquely identifying a product in the support system 1. In addition to the product code used in the support system 1, the store 4 can also assign a unique product code for managing transactions in the company. In that case, by providing data that records the correspondence between the product code of the support system 1 and the product code at the store 4, the other product code may be specified from either one of the product codes. The product master 21 also records product price information 27. The price information 27 records the wholesale price when the manufacturer 2 sells the product to the store 4 and the retail price when the store 4 sells the product to the restaurant 3. For the product of the manufacturer 2B of the consignor, both the wholesale price from the manufacturer 2B to the manufacturer 2A and the wholesale price from the manufacturer 2A of the consignor to the store 4 are recorded in the price information 27. The price information 27 is not limited to the example stored in the data storage DS as a part of the product master 21, and may be stored as a price master separately from the product master 21. In that case, by associating the product code with the wholesale price and the retail price and recording them in the price master, the product information and the price can be linked to each other via the product code.

  The manufacturer master 22 is data in which information related to the manufacturer 2 of the product registered in the product master 21 is recorded. In the manufacturer master 22, information necessary for determining the details of the manufacturer 2 such as the manufacturer's name and location is recorded in association with the manufacturer code as unique identification information for each manufacturer 2. The information recorded in the manufacturer master 22 is determined based on the manufacturer 2 application. When the manufacturer 2 uses various functions of the support system 1, authentication information (ID and password as an example) necessary for authenticating the manufacturer 2 is also recorded in the manufacturer master 22. When selling products using the support system 1, registration in the manufacturer master 22 is essential. Note that the manufacturer 2 that also serves as the operator of the support system 1 is the company's information, so registration in the manufacturer master 22 may be omitted.

  The restaurant master 23 is data in which information about the restaurant 3 is recorded. Information necessary for determining the details of the restaurant 3 such as the name and location of the restaurant 3 is recorded in the restaurant master 23 in association with the restaurant code as unique identification information for each restaurant 3. . In addition to the restaurant code used in the support system 1, it is also possible for the store 4 to assign a unique restaurant code for managing transactions in the company. In that case, by providing data that records the correspondence between the restaurant code of the support system 1 and the restaurant code at the store 4, the other restaurant code may be specified from one of the restaurant codes. . Information recorded in the restaurant master 23 is determined based on information provided from the restaurant 3, but registration and update to the restaurant master 23 in the support system 1 is based on an application from the store 4. Done. When the restaurant 3 uses various functions of the support system 1, authentication information (ID and password as an example) necessary for authenticating the restaurant 3 is also recorded in the restaurant master 23. Furthermore, the credit information 28 is also recorded in the restaurant master 23. The credit information 28 is information that defines an upper limit (credit limit) of a product that can be purchased by the restaurant 3 using the support system 1. The credit limit amount of the credit information 28 is set based on the application of the store 4 having a business relationship with the restaurant 3. The credit information 28 is used, for example, for the purpose of preventing the occurrence of inconvenience that the restaurant 3 purchases products through the support system 1 exceeding the credit limit set by the store 4.

  The store master 24 is data in which information related to the store 4 is recorded. In the dealer master 24, information necessary to determine details of the dealer 4 such as the name and location of the dealer 4 is recorded in association with a dealer code as unique identification information for each dealer 4. . Information recorded in the store master 24 is determined based on the application of the store 4. When the store 4 uses various functions of the support system 1, authentication information (ID and password as an example) necessary for authenticating the store 4 is also recorded in the store master 24. Further, the dealer master 24 also records license information 29 as an example of transaction range information. The license information 29 may be obliged to obtain a sales license that defines the transaction range such as the region where the store 4 can sell and the types of products that can be sold, in accordance with legal or administrative requests when selling alcoholic beverages. is there. The license information 29 is information for determining what type of license the dealer 4 has acquired. For example, whether or not the business relationship between the restaurant 3 and the dealer 4 is appropriate in light of the sales license. It is used for purposes such as discriminating the

  The book master 25 is data in which a restaurant code of the restaurant 3 having a business relationship and a store code of the dealer 4 are recorded in association with each other, and corresponds to an example of the book data. The correspondence recorded in the book master 25 is determined based on the intention of the restaurant 3, but registration and update to the book master 25 in the support system 1 are performed based on an application from the store 4. By referring to the book master 25, when the restaurant 3 purchases a product, it is possible to determine which store 4 the sales and sales of the product should be accounted for. The operation master 26 records other information necessary for operating the support system 1, for example, information such as a tax rate set for the manufacture and sale of alcoholic beverages and a postal code corresponding to the location of the restaurant 3 etc. The Information of the management master 26 is managed by a management department 2b as an administrator of the support system 1.

  In addition to the master data 20, the data storage DS includes incoming data 31, shipping data 32, inventory data 33, order data 34, sales data 35, order data, as data that is sequentially updated as the support system 1 is operated. 36 and billing data 37 are recorded. The arrival data 31 is data that records the arrival of goods at the distribution base 5. For example, information such as the manufacturer code of the manufacturer regarding the received product, the product code and quantity of the received product, and the date of arrival are recorded in the received data 31. The shipment data 32 is data that records the shipment results of goods at the distribution base 5. For example, information such as the manufacturer code, the product code, the restaurant code of the restaurant 3 serving as the shipping destination, the store code of the store 4 corresponding to the restaurant 3, the shipping quantity, and the shipping date are included in the shipping data. 32.

  The inventory data 33 is data in which the inventory amount of products at the distribution base 5 is recorded for each product. The inventory data 33 is used to centrally manage the inventory amount of products at all distribution bases 5. In order to determine in which distribution base 5 each product is stored, for example, the distribution base 5 and the inventory amount of the product are recorded in association with the product code in the inventory data 33. The order data 34 is data that records the results of receiving an order from the restaurant 3 using the support system 1 (order results). In the order data, information necessary for discriminating the order contents of the product such as the restaurant code of the orderer's restaurant 3, the order date and time, the product code and order quantity of the ordered product, and the order amount are recorded. .

  The sales data 35 is data in which sales results of products using the support system 1 are recorded. The sales data 35 includes the product code of the purchased product, the restaurant code of the restaurant 3 that purchased the product, the store code of the store 4 corresponding to the restaurant 3, and the manufacturer 2 of the purchased product 2. Information necessary for discriminating the contents of the sales of the product in the support system 1 such as the manufacturer code, the sales volume, the sales amount, and the sales date is recorded. The ordering data 36 is data in which purchase results of the store 4 corresponding to the purchase of products at the restaurant 3 are recorded. In the order data 36, information necessary for discriminating the contents of purchase of a product such as a manufacturer code, a product code, a purchase quantity, a purchase amount, and a purchase date / time of a product purchased by the store 4 is recorded. . The billing data 37 is data in which details (or invoices) of sales that the manufacturer 2 should charge the dealer 4 in accordance with the purchase results of the dealer 4 are recorded. The billing data 37 includes the manufacturer code of the manufacturer 2 to be the invoice issuer, the store code of the store 4 to be the invoice issuer, and the items purchased by the store 4 within the billing period. Information necessary for determining the content of a purchase fee (sales fee as viewed from the manufacturer 2) such as a product code, purchase quantity, purchase date and time, charge amount for each product, and total charge amount is recorded.

  The server SV is provided with the order processing unit 41, the shipping instruction unit 42, the inventory management unit 43, the sales processing unit 44, the master management unit 45, and the browsing control unit 46 as the logical devices described above. The order processing unit 41 provides product selection information for causing the terminal device 13 of each beverage store 3 to select the order contents based on the product master 21 and the inventory data 33, and each beverage is received from the terminal device 13 of each restaurant 3. By accepting an order related to the product of the store 3, it functions as an example of an order processing means. As an example of the shipping instruction means, the shipping instruction unit 42 instructs the terminal device 15 of the distribution base 5 to ship the product ordered by each restaurant 3 based on the content of the order received by the order processing unit 41. Function. The inventory management unit 43 acquires information on the fluctuation of the inventory amount of each product at the distribution base 5 from the terminal device 15 at the distribution base 5 and manages the inventory data 33 based on the obtained information, thereby managing the inventory management means. Functions as an example.

  The sales processing unit 44 sells the product to the restaurant 3 using the support system 1, and the store 4 having a business relationship with the restaurant 3 purchases the product ordered by the restaurant 3 from the manufacturer 2 and drinks it. It is regarded as a transaction sold to the store 3, and information necessary for processing the sales price of each of the manufacturer 2 and the store 4 to be generated along with the transaction is generated, and the information is obtained from the manufacturer 2 and the store 4 Provided to the terminal devices 12 and 14 as appropriate. Thereby, the sales processing unit 44 functions as an example of sales processing means. Based on an instruction from the terminal device 12b of the management department 2b, the master management unit 45 registers new data in the various masters 21 to 26 included in the master data 20, or stores already registered data. It is in charge of processing related to the management of the masters 21 to 26 such as changing or correcting or deleting data. In response to requests from the respective terminal devices 12 to 15 of the manufacturer 2, the restaurant 3, the sales store 4, and the distribution base 5, the browsing control unit 46 transmits various information recorded in the data storage DS to the terminal device. It is provided to 12-15, and the operator of the terminal device 12-15 is made to browse. In particular, the browsing control unit 46 functions as an example of browsing control means by browsing the inventory data 33 relating to the products provided by the manufacturer 2B in response to a request from the terminal device 12 of the manufacturer 2B, which is a consignor. To do.

  In the support system 1, the data recorded in the data storage DS or the logical device provided in the server SV is not limited to the example shown in FIG. 2, and various data is recorded in the data storage DS or various types May be configured in the server SV.

  Next, various processes in the support system 1 will be sequentially described with reference to FIGS. 3 to 16, “manufacturer” refers to the terminal device 12 a in the manufacturing department 2 a of the manufacturer 2 A or the terminal device 12 in the manufacturer 2 B, and “dinner” refers to the terminal device 13 in the restaurant 3. “Distributor” means the terminal device 14 in the dealer 4, “Logistics base” means the terminal device 15 in the physical distribution base 5, and “System” means the computer system 10 in the support system 1. The processes shown in FIGS. 3 to 16 are processes realized by using transmission / reception of information between the server SV and the terminal devices 12 to 15 of the support system 1, but in the following, for convenience, the support system 1 and the manufacturer 2, the processing or procedure in each of the restaurant 3, the store 4, and the distribution base 5 will be described. 3 to 16 means the terminal device 12b in the management department 2b, and the department or person in charge of the operation of the support system 1 in the management department 2b in the manufacturer 2A is the original manager. In the following, for convenience, the manager is indicated by reference numeral 2b.

(Arrival processing)
FIG. 3 shows an example of the procedure of the arrival process that is performed when the manufacturer 2 delivers the product to the distribution base 5. The arrival process is performed as a part of the process necessary for managing the inventory data. Note that the processing of the support system 1 in FIG. 3 is processing that the inventory management unit 43 takes charge of. When the manufacturer 2 delivers a product to the distribution base 5, first, the arrival schedule is notified from the manufacturer 2 (step S101), and the arrival schedule is transmitted to the manager 2b, the distribution base 5 and the support system 1 in a timely manner ( Steps S102 and S103). When receiving the arrival schedule, the support system 1 records the contents in the arrival data 31 (step S104). When the goods are delivered to the distribution base 5 and the arrival is confirmed through operations such as inspection, the distribution base 5 notifies the support system 1 and the manager 2b of the information on the arrival history as information on the fluctuation of the inventory quantity. (Step S105). The support system 1 registers the arrival record in the arrival data 31 (step S106), and provides the manager 2b with the information on the arrival record registered in the arrival data 31 in response to the inquiry of the arrival record from the administrator 2b (step S106). S107).

  In the administrator 2b, the notification of the arrival record from the distribution base 5 is acquired (step S108). Thereafter, a process is performed in which the arrival history is inquired to the support system 1 and this is confirmed (step S109). For example, the confirmation may be performed using a check of consistency between the arrival record notified from the distribution base 5 and the information sent from the support system 1 or a visual confirmation by an operator of the terminal device 12b. When the arrival record is confirmed, the administrator 2b instructs the support system 1 to confirm the arrival record registration (step S110). In response to the instruction, the support system 1 confirms the registration of the arrival record, and updates the inventory data 33 so that the quantity of the received goods is added according to the arrival quantity (step S111). After that, the support system 1 provides the manufacturer 2 with registration information of the arrival record in response to the inquiry of the arrival record from the manufacturer 2 (step S112). By receiving the information, the manufacturer 2 can confirm that his / her product is received at the distribution base 5 and correctly reflected in the arrival data 31 (step S113). In FIG. 3, the processes of steps S101 to S104 related to the arrival schedule may be omitted.

(Order processing)
4 to 6 show an example of the order receiving process performed when a product is ordered from the restaurant 3. Note that the processing of the support system 1 in FIGS. 4 to 6 is processing that the order processing unit 41 of the support system 1 takes charge of. When the restaurant 3 orders a product, first, the restaurant 3 requests the support system 1 to provide product selection information (step S121). In response to this, the support system 1 acquires the product master 21 and the inventory data 33 (step S122), and provides the restaurant 3 with product selection information for causing the restaurant 3 to select the product and its quantity (step S123). . In this case, the support system 1 acquires the stock quantity of the product (however, registered in the product master 21) from the inventory data 33, and the name of the product that can be sold to the restaurant 3; The product selection information is provided to the restaurant 3 by including various attributes such as images, prices, and features and the quantity available for sale of the product in the product selection information. The price here is a selling price for the restaurant 3 and corresponds to a so-called retail price. In the restaurant 3, for example, the product selection information is browsed by the operator of the terminal device 13 using a Web browser or the like (step S 124). In the restaurant 3, the product and quantity desired to be purchased are selected using the product selection information (step S 125). During the selection, information for discriminating the selection status is transmitted to the support system 1 in a timely manner, and the support system 1 cannot select a product that cannot be sold or select a quantity that exceeds the sellable quantity according to the information. The selection in the restaurant 3 is controlled so as to be possible (step S126). In addition, the quantity which can be sold can be determined as appropriate based on the inventory amount of the product. For example, the inventory quantity may be set as the upper limit of the quantity that can be sold, or the quantity obtained by subtracting a certain margin value from the inventory quantity may be set as the upper limit of the quantity that can be sold. If there is a scheduled arrival in the near future, a value obtained by adding the planned arrival amount to the stock amount may be set as the upper limit value of the quantity that can be sold.

  When selection of the product and quantity is completed at the restaurant 3, the order confirmation is notified to the support system 1 (step S 127). Prior to confirming the order, the support system 1 requests the restaurant 3 to log in using authentication information in order to prevent an illegal order, and notifies the order confirmation on the condition that the login is completed. Accept. When the confirmation of the order is notified, the support system 1 determines the order contents of the restaurant 3, that is, the product and its quantity (step S 128), and subsequently registers the dealer 4 having a business relationship with the ordered restaurant 3. A determination is made based on the master 25 (step S129). The order processing unit 41 functions as an example of a store discrimination unit by performing the process of step S129.

  Further, the support system 1 performs a credit check (step S130). In the credit check, the purchase amount is calculated based on the order contents of the restaurant 3, and the total amount of the purchase amount and the purchase amount of the restaurant 3 recorded in the billing data 37 within a predetermined period is the credit amount. This is a process for determining whether or not the credit limit of the restaurant 3 recorded in the information is within the limit. If it is within the credit limit, it is determined that the credit is approved, and if it exceeds the credit limit, the credit is determined not to be approved. In the processing so far, the dealer 4 cannot know the order of the product by the restaurant 3, and there is a possibility that a transaction exceeding the credit limit may be established before the dealer 4 knows. In order to prevent this, the support system 1 automatically performs a credit check.

  When the credit check is completed, the support system 1 notifies the restaurant 3 of the order reception result (step S131). Here, the order details of the restaurant 3 and the result of the credit check are notified as an order receiving result. In the restaurant 3, the order result is acquired from the support system 1 (step S 132), and it is determined whether or not the credit is approved (step S 133). When the credit is approved, the order confirmation is notified from the restaurant 3 to the support system 1 (step S134). Upon receiving the notification, the support system 1 once confirms the order received from the restaurant 3, and the order contents, that is, the code of the ordered product, the quantity, the order date and time, the ordering restaurant 3, and the ordering store 4. The order information in which the order details are recorded is registered in the order data 34 (step S135). On the other hand, if the credit is disapproved, a predetermined error process is performed at the restaurant 3 (step S136). As the error processing, for example, the opportunity to correct the order contents so that the purchase amount is within the credit limit is given to the restaurant 3, and the support system 1 corrects the order according to an instruction from the restaurant 3. Can be set. Alternatively, in the event of credit disapproval, it is possible to provide an opportunity to correct (increase) the credit limit. An example of the processing in that case is shown in FIG.

  In the process of FIG. 5, first, the support system 1 triggers the occurrence of a credit error with respect to the store 4 corresponding to the restaurant 3 by using the credit check in step S130 of FIG. Notification is made (step S141). The notification includes at least information for identifying the restaurant 3 whose credit has been disapproved. The store 4 receives the notification from the support system 1 and confirms the occurrence of a credit error (step S142). On the other hand, at the restaurant 3, it is possible to confirm that credit disapproval has occurred at the restaurant 3 by the processing of steps S <b> 132 and S <b> 133 in FIG. 4. When the restaurant 3 wishes to increase the credit limit and an agreement is formed between the restaurant 3 and the store 4, the process of FIG. 5 is continued. In that case, the details of the credit limit correction are input at the store 4 (step S143), and the correction is instructed to the support system 1 (step S144). In response to this, the support system 1 corrects the credit information so that the credit limit related to the restaurant 3 is corrected (step S145). The credit limit may be revised temporarily by limiting the period, or the revised credit limit may be applied as long as there is no new instruction.

  As described above, in the support system 1, if credit disapproval occurs, the order content is corrected or the credit limit is raised, so that the order content does not fall within the credit limit due to measures such as increasing the credit limit. In S135, order acceptance is controlled so that orders are not registered.

  FIG. 6 shows the order processing procedure following the processing of FIG. After confirming the order in step S135 of FIG. 4, the support system 1 checks the order content according to a predetermined rule (step S151). The check performed here confirms whether or not an incorrect order has been made due to an operation error or the like in the restaurant 3 such as a check for duplicate orders or a check for the presence or absence of an abnormal quantity value. Is. Subsequently, the support system 1 determines whether there is an error in the check result (step S152). If there is an error, the support system 1 notifies the manager 2b of the order information (Step S153). The order information is information that records the contents of the order once confirmed in step S135. The manager 2b confirms the order information in which an error has occurred based on the notification from the support system 1 (step S154). In this case, the person in charge of the management department 2b contacts the restaurant 3 by telephone or other contact means and confirms the intention of the restaurant 3 how to correct the order information.

  When the person in charge inputs correction contents to the terminal device 12b in response to the correction instruction from the restaurant 3, the administrator 2b notifies the support system 1 of the input correction contents (step S155), and receives this, the support system 1 corrects the order data 34 so that the instruction from the administrator 2b is reflected in the order information once registered in step S135 (step S156). When the order data 34 is corrected or it is determined in step S152 that there is no error, the order is established, and the support system 1 uses the order information registered according to the order from the restaurant 3 as the step of FIG. The information is provided to the store 4 determined in S129 (step S157). In the store 4, the order information provided from the support system 1 is acquired (step S158). As a result, the store 4 grasps the order details of the restaurant 3 having a business relationship with itself, processes the product ordered by the restaurant 3 as its own sales, or processes the product ordered by the restaurant 3 itself. It can be processed as a purchase. Note that the information provided in step S157 may be appropriately set according to the request of the store 4. For example, when the store 4 introduces a system for managing sales and purchases, information required by the system may be provided to the store 4 as order information. After providing the order information in step S157, the support system 1 starts processing for shipping the ordered product (step S158). In FIG. 6, the processes in steps S151 to S156 related to the order check may be omitted as appropriate.

(Shipment processing)
7 and 8 show an example of the procedure of the shipping process performed in response to step S158 of FIG. These processes are processes for shipping a product corresponding to the order information determined in the processes of FIGS. 4 to 6 to a delivery destination designated by the ordering restaurant 3 and the ordered product. Is selected with reference to the inventory data 33. When a plurality of products are distributed and stored in a plurality of distribution bases 5, the order information is divided for each distribution base 5 and the processing of FIG. 7 is performed. When the ordered product is stored in a plurality of distribution bases 5, the optimal distribution base 5 is selected according to the distribution cost such as the location of the restaurant 3 and the like. The delivery destination of the product may be, for example, the location recorded in the restaurant master 23 or the location designated by the restaurant 3 when ordering the product. The processing of the support system 1 in FIGS. 7 and 8 is processing that the shipping instruction unit 42 is in charge of unless otherwise specified.

  In the shipping process, first, the support system 1 creates shipping instruction data for instructing the logistics base 5 to ship in accordance with an instruction from the administrator 2b (steps S161 and S162), and then follows the instruction from the administrator 2b. The support system 1 creates invoice data for requesting delivery to the delivery company (steps S163 and S164). When the shipment instruction data and the invoice data are created, the order information to be shipped in the current process is appropriately referred to from among the order data recorded in the order data 34. When the shipping instruction and invoice data are confirmed by the administrator 2b, the administrator 2b instructs the support system 1 to confirm the data (step S165). In response to this, the support system 1 determines the shipping instruction and invoice data (step S166), and provides the determined data to the distribution base 5 (step S167). In the distribution base 5, a shipping operation is instructed based on the data provided from the support system 1 (step S168). As the shipping operation, various operations such as allocation of stock of ordered products, picking, packing, inspection, issuance of a tag, and arrangement of a delivery company are sequentially performed. Note that the processing of the support system 1 in FIG.

  When the shipment is completed, as shown in FIG. 8, the shipping record is notified from the distribution base 5 to the support system 1 as information relating to the fluctuation of the inventory amount (step S171). When the support system 1 is notified of the shipment result, the support system 1 registers the result in the shipment data 32, and updates the inventory data 33 so that the quantity of the shipped product is subtracted in accordance with the shipment quantity (step S172). . This process is performed by the inventory management unit 43 of the support system 1. Subsequently, the support system 1 notifies the manager 2b of the shipment results (step S173). The administrator 2b confirms the shipment result notified from the support system 1 (step S174), and if there is no problem, instructs the support system 1 to notify the shipment (step S175). In the support system 1, when a shipping notification is instructed, a shipping notification for guiding the shipping to the restaurant 3 is created based on the shipping record (step S176), and the created shipping notification is sent to the restaurant 3 ( Step S177). The shipping notification may include information such as shipping date / time, scheduled delivery date / time, and delivery company. The restaurant 3 can confirm the shipment of the ordered product by acquiring the notification from the support system 1 (step S178). Subsequently, the support system 1 provides the shipping information to the store 4 (step S179). The shipping information is information necessary for the store 4 to manage the shipping of the product to the restaurant 3 by itself. The format and content of the shipping information may be appropriately selected according to the convenience of the store 4. In the store 4, shipping information from the support system 1 is acquired (step S180). Thereby, the store 4 can manage the shipment of the product ordered by the restaurant 3 in the same manner as when the product is purchased and sold.

  When the delivery of the shipped product is completed, the delivery completion information is provided to the manager 2b from the delivery company. When the manager 2b confirms the completion of delivery, the manager 2b notifies the support system 1 to that effect (step S181). The support system 1 receives the delivery completion notification and registers information indicating delivery completion in the shipping data 32 (step S182). Further, the support system 1 provides delivery information to the store 4 (step S183). The delivery information is information necessary for the dealer 4 to manage the delivery of the product to the restaurant 3 by himself / herself. The format and contents of the delivery information may be appropriately selected according to the convenience of the store 4. In the store 4, the delivery information from the support system 1 is acquired (step S184). Thereby, the store 4 can manage the delivery of the product ordered by the restaurant 3 in the same manner as when the product is purchased and sold. In addition, when a product is ordered, shipped, or delivered, information indicating that there is an order, shipment, or delivery from the support system 1 to the product manufacturer 2 is also provided. Good.

(Inventory adjustment process)
FIG. 9 shows an example of the procedure of inventory adjustment processing that is performed when goods are disposed of at the distribution base 5. For example, if a product stored at the distribution base 5 is damaged or soiled for any reason, a product with a shelf life or expiration date will not be shipped by the shipping deadline set with allowance for those deadlines. In some cases, the goods may be disposed of at the distribution base 5. In such a case, since the inventory amount of the product fluctuates, the processing of FIG. 9 is performed in accordance with the disposal of the product. The process of the support system 1 in FIG. 9 is a process that the inventory management unit 43 takes charge of.

  In the process of FIG. 9, when the product is discarded at the distribution base 5, the distribution base 5 notifies the manager 2b of the occurrence of the disposal (step S191). The notification confirms that the product 2 is discarded by the administrator 2b (step S192), and the administrator 2b instructs the distribution base 5 to discard the product (step S193). In accordance with the instruction, the distribution base 5 is instructed to perform the disposal work (step S194), and the information on the inventory correction according to the disposal work is notified to the support system 1 as the information regarding the change in the inventory quantity (step S195). The notification here includes a discarded product and its discarded quantity. In step S195, the inventory correction may be notified to the administrator 2b, and the administrator 2b may instruct the support system 1 to update the inventory data. That is, as long as the inventory data is updated based on information from the distribution base 5, the instruction may be given by a person other than the distribution base 5, such as the administrator 2b. In updating the inventory data, the support system 1 updates the inventory data 33 according to the notification from the distribution base 5 so that the inventory quantity of the product recorded in the inventory data 33 is subtracted according to the discard quantity (step). S196). Thereafter, the support system 1 notifies the manufacturer 2 of the discarded product of the stock fluctuation (step S197). The manufacturer 2 confirms that the inventory amount of its own product has fluctuated by the notification (step S198). The manufacturer 2 can check the inventory change, perform accounting processing such as deduction of money, or examine the correction of the manufacturing plan corresponding to the change. In addition to discarding, the inventory amount may also occur when, for example, a return from the restaurant 3 or a return from a delivery company due to inability to deliver occurs. In such a case, information indicating increase / decrease of the inventory amount may be notified to the support system 1 and reflected in the inventory data 33 in the same manner as in FIG.

(Sales processing)
Next, with reference to FIGS. 10 to 12, an example of a procedure of sales processing performed in connection with price settlement such as sales recording and price billing associated with sales of products using the support system 1 will be described. In the price settlement using the support system 1, as shown in FIG. 1, the price settlement between the restaurant 3 and the store 4 (P6), and the price settlement between the manufacturer 2A and the store 4 ( P7) and price settlement (P8) between the manufacturers 2A and 2B. Hereinafter, processes associated with the settlement will be described in order. The processing of the support system 1 in FIGS. 10 to 12 is processing that the sales processing unit 44 takes charge of.

  FIG. 10 shows an example of the procedure of the sales process executed for the settlement of the sales price between the manufacturer 2A and the store 4. In the process of FIG. 10, the support system 1 first acquires the shipment results in a predetermined aggregation period, for example, a period of one month in the past from a predetermined closing date, from the shipment data 32 (step S201). The information on the shipping record acquired here corresponds to an example of information indicating the sales record of the product in the counting period. Next, the support system 1 creates the ordering data 36 for each store 4 based on the acquired shipping record information (step S202).

  Subsequently, the support system 1 creates sales data 35 for each store 4 related to the products sold by the manufacturer 2A based on the order data 36 (step S203). Further, the support system 1 records the price to be charged from the manufacturer 2A to each dealer 4 based on the sales data 35 generated in step S203 (the purchase price from the viewpoint of the dealer 4). The billing data 37 is created (step S204). The price of the product when the billing data 37 is created is a wholesale price when the product 2A is sold to the store 4 and is obtained from the price information 27. Thereafter, the support system 1 issues a bill based on the billing data 37 and provides it to the administrator 2b (step S205). The bill at this stage is electronic data. The invoice data corresponds to a kind of information necessary for processing the sales price in the manufacturer 2A. When the invoice is provided to the manager 2b, the invoice is issued from the manager 2b to the store 4 (step S206), and the bill is received at the store 4 (step S207). The issuance and receipt of the invoice is not limited to transmission / reception using the terminal devices 12b and 14, but may be performed by mail or other means. When the store 4 pays the purchase price in accordance with the invoice, the administrator 2b performs a predetermined application process and reflects it in the invoice data 37 in the support system 1, but the procedure is not shown.

  FIG. 11 shows an example of the procedure of the sales process executed for the price settlement between the store 4 and the restaurant 3. When the sales shop 4 charges the sales price to the restaurant 3, first, the sales shop 4 requests the sales system within the predetermined counting period from the support system 1 (step S <b> 211). In response to the request, the support system 1 extracts the shipment results from the store 4 as the shipment details based on the shipment data 32 within the counting period (step S212). The sales details thus provided are provided to the store 4 as an example of information necessary for processing the sales price at the store 4 (step S213). The sales details information extracted here corresponds to an example of information indicating the sales results of the products within the totaling period. However, the sales details may be extracted from the order data 34 instead of the shipping data 32. When the delivery result of the product to the restaurant 3 is recorded, the information on the delivery result may be used as an example of information indicating the sale result of the product. The sales details are information in which the products sold during the aggregation period, their quantities, sales dates and sales prices, and sales prices are recorded in association with the sales destination restaurant 3. The sales price is an amount obtained by multiplying the retail price (unit price) recorded in the price information 27 by the quantity of the product.

  When the sales details provided from the support system 1 are acquired at the store 4 (step S214), the store 4 creates a bill for each restaurant 3 based on the sales details (step S215). Thereafter, a bill is issued from the store 4 to the restaurant 3 (step S216), and the bill is received at the restaurant 3 (step S217). The issuing and receiving of the invoice is not limited to sending and receiving using the terminal devices 14 and 13, but may be performed by mail or other means. The processing after the store 4 acquires the sales details may be determined and executed by the store 4 as appropriate. For example, the invoice is issued from the store 4 to the restaurant 3 in a lump sum for payment in a commercial transaction between the store 4 and the restaurant 3 with the purchase and sale of actual products. Also good. When the store 4 has a system for processing transactions with the restaurant 3, the sales details suitable for the system are acquired from the support system 1 or the sales details acquired from the support system 1 are acquired from the store 4 The price settlement may be processed in the existing system of the store 4 by processing the contents to be compatible with the system.

  FIG. 12 shows an example of the procedure of the sales process executed for the price settlement between the manufacturers 2A and 2B in the consignment relationship. Note that “manufacturer” in FIG. 12 is the consignor manufacturer 2B, and “manager” corresponds to the consignor manufacturer 2A. When the manufacturer 2A pays the purchase price of the product to the manufacturer 2B, first, the manager 2b requests the support system 1 to provide shipping results within a predetermined counting period (step S221). In response to this, the support system 1 extracts the shipping record related to the product of the manufacturer 2B from the shipping data 32 within the counting period (step S222), and provides the obtained shipping record to the administrator 2b (step S223). In the manager 2b, based on the shipment results provided from the support system 1, the manufacturer 2A should charge the manufacturer 2A in accordance with the results of the manufacturer 2A purchasing the products from the manufacturer 2B. Matters necessary for the price settlement such as the price and the payment schedule of the manufacturer 2A are determined (step S224). The price calculated here is determined as an amount obtained by subtracting the fee of the manufacturer 2A who sells the product using the support system 1 from the price at which the manufacturer 2B sells the product to the manufacturer 2A. Thereafter, the manager 2b provides the manufacturer 2B with information such as the purchase record determined in step S224 (step S225). The information provided here corresponds to an example of information necessary for processing the sales price at the consignor.

  The manufacturer 2B confirms the purchase record according to the information provided by the manager 2b (step S226), and issues an invoice to the manufacturer 2A based on the information (step S227). Received by the administrator 2b (step S228). In the process of FIG. 12, the issuance and receipt of invoices is not limited to transmission / reception using the terminal device 12, but may be performed by mail or other means. Processing after the administrator 2b receives the bill may proceed according to the agreement between the manufacturers 2A, 2B.

  Since the manufacturer 2B entrusts the sale of the product to the manufacturer 2A, there is no payment settlement between the manufacturer 2B and the store 4. In addition to the manufacturer 2 </ b> A, when another manufacturer who has established a business relationship with each dealer 4 is included in the users of the support system 1, the process of FIG. 10 is performed for the manufacturer 2. It's okay.

(Master management process)
FIG. 13 to FIG. 16 show an example of the procedure of processing executed to manage the master data 20. Below, the process for managing registration, correction, or update of the goods master 21, manufacturer master 22, restaurant master 23, and book master 25 is demonstrated in order. Note that the processing of the support system 1 in FIGS. 13 to 16 is processing that the master management unit 45 takes charge of.

  FIG. 13 shows an example of the procedure of processing performed for registering a new product in the product master 21. This process is performed based on the application of the manufacturer 2 who intends to sell the product using the support system 1. The manufacturer 2 may be either the manufacturer 2A that is the operating entity of the support system 1 or the manufacturer 2B that is the consignor. Here, the case where the product of the manufacturer 2B that is the consignor is registered will be described as an example. To do. In registration to the product master 21, first, the manufacturer 2B applies to the administrator 2b for registration of the product to the product master 21 (step S301), and the application is confirmed by the administrator 2b (step S301). S302). The application from the manufacturer 2 includes various information to be registered in the product master 21, for example, information such as the name, price, image, and feature of the product. The price is a wholesale price set when selling from the manufacturer 2B to the manufacturer 2A. In the confirmation of the administrator 2b, the suitability of the application content may be checked. For example, the legal validity of the product name may be checked by the manager 2b, and if it is not appropriate, the manufacturer 2 may be required to correct it.

  When the check by the administrator 2b is completed, the administrator 2b instructs the support system 1 to register information in the product master 21 (step S303). In response to this, the support system 1 registers the product of the manufacturer 2B in the product master 21 according to the contents instructed by the administrator 2b (step S304). However, at this stage, information indicating that the product cannot be sold is also registered. In conjunction with the registration, the support system 1 is preset with a wholesale price from the manufacturer 2A to the store 4 and a retail price from the store 4 to the restaurant 3 based on the wholesale price registered in the product master 21. This is calculated according to the conditions, and is set in the price information 27 of the product master 21 (step S305). By performing the process of step S305, the master management unit 45 functions as an example of a price setting unit.

  After the registration instruction to the product master 21, registration is notified from the manager 2b to the manufacturer 2B (step S306). The manufacturer 2B obtains the notification to confirm that its own product has been registered (step S307). Thereafter, the manufacturer 2B appropriately proceeds with the work of delivering the product to the logistics base 5 in preparation for shipment. At the same time, the administrator 2b and the logistics base 5 receive the registered product. Processing to confirm is performed (steps S308 and S309). When the arrival is confirmed, the manager 2b notifies the support system 1 that the arrival has been confirmed. In response, the support system 1 updates the product master 21 so that the product registered this time is changed from a product that cannot be sold to a product that can be sold (step S310). When a newly registered product is received, the receipt data 31 and the inventory data 33 of the product are generated by the process of FIG.

  In the process of FIG. 13, the master management unit 45 functions as an example of a product information setting unit by performing the processes of steps S304 and S306. Note that the master management unit 45 is not limited to registering a new product, but changes the various information in the product master 21, for example, the price information 27, or deletes the product from the product master 21. Even when various types of information registered in 21 need to be changed or deleted, the product master 21 can be updated in the same procedure as in FIG.

  FIG. 14 shows an example of a procedure of processing executed for registering a new manufacturer 2 in the manufacturer master 22. First, when the manufacturer 2 applies for self-registration to the manufacturer master 22 (step S321), the application is confirmed by the administrator 2b (step S322). In this case, the manager 2b may examine whether or not the manufacturer 2 is registered. When it is determined that the registration is inappropriate, the manager 2b may notify the manufacturer 2 accordingly. After the confirmation, the administrator 2b instructs the support system 1 to register information in the manufacturer master 22 (step S323). In response to this, the support system 1 registers the information of the manufacturer 2B in the manufacturer master 22 in accordance with the contents instructed by the manager 2b (step S324). After the registration instruction to the manufacturer master 22, registration is notified from the manager 2b to the manufacturer 2 (step S325). The manufacturer 2 confirms that the manufacturer 2 is registered in the support system 1 by acquiring the notification (step S326).

  FIG. 15 shows an example of a procedure of processing performed for the restaurant 3 to register the restaurant 3 in the restaurant master 23 in order to purchase products using the support system 1. When registering the restaurant 3, registration is first requested from the restaurant 3 to the dealer 4 (step S 331), and registration is requested from the dealer 4 that receives the request to the administrator 2 b (step S 332). . The application includes information necessary for registration in the restaurant master 23. In this case, it is preferable that a business relationship has already been established between the restaurant 3 and the store 4, or a new business relationship is formed. The reason is that the support system 1 assumes that there is a business relationship between the restaurant 3 and the store 4. The reason why the registration of the restaurant 3 is based on the application from the store 4 is to eliminate the possibility that the restaurant 3 freely selects and registers the store 4 without the consent of the store 4.

  The administrator 2b that has received the application from the store 4 confirms the application content (step S333). The application content may be checked at this stage, and an inappropriate application may be excluded by the administrator 2b. When the confirmation of the application content is completed, the administrator 2b instructs the support system 1 to register the application content in the restaurant master 23 (step S334). In response to this, the support system 1 checks the transaction conditions regarding the store 4 (step S335), and determines whether or not the registration application conforms to the transaction conditions (step S336). This process determines whether or not the business relationship between the restaurant 3 and the store 4 is appropriate in light of the license information 29 of the store 4 registered in the store master 24, in other words, the store 4. This is a process for determining whether or not the restaurant 3 is registered within the permitted transaction range.

  If it is determined that the registration of the restaurant 3 conforming to the transaction conditions, the support system 1 registers the information of the restaurant 3 in the restaurant master 23 according to the application contents (step S337), and then the restaurant 3 and its Information indicating that there is a business relationship with the store 4 that applied for registration is registered in the book master 25 (step S338). By performing the process of step S338, the master management unit 45 functions as an example of a book data setting unit. Thereafter, the support system 1 notifies the administrator 2b of registration (step S339). The registration notification is further sequentially notified from the administrator 2b to the store 4 and from the store 4 to the restaurant 3 (steps S340 and S341), and the restaurant 3 confirms the registration completion by the notification from the store 4 (step S342). ).

  If it is determined in step S336 that the restaurant 3 does not conform to the transaction conditions related to the store 4, the support system 1 executes a predetermined error process (step S343), and then ends the process of FIG. By executing the processes of steps S335, S336, and S343, the master management unit 45 functions as an example of a transaction limiting unit. As error processing, for example, the administrator 2b is notified that the registration application does not conform to the transaction conditions, and the administrator 2b modifies the application content to the store 4 or the restaurant 3 or reapplies. A process such as instructing to contact to be considered is applicable. In this way, when the restaurant 3 is registered, it is determined whether or not the restaurant 4 is within the range where the store 4 can be sold in light of the license information. The inconvenience between 4 and the restaurant 3 can be prevented beforehand.

  FIG. 16 shows an example of the procedure of processing performed when the restaurant 3 registered in the restaurant master 23 wants to change the store 4 registered in the book master 25. When the restaurant 3 changes the store 4, the restaurant 3 first displays an intention to change the business relationship with the new store 4 (step S351). When the store 4 approves the intention display, the store 4 applies to the manager 2b to change the registration of the account master 25 (step S353). The application includes information identifying both the restaurant 3 and the new store 4. In the manager 2b, when the registration change of the book master 25 is applied, the contents of the application are confirmed (step S353), and a procedure for confirming the intention of changing the business relationship between the restaurant 3 and the manager 2b is performed. Performed (steps S354 and S355). This is a procedure for preventing inconvenience that the book master 25 is changed without depending on the intention of the restaurant 3.

  When the intention of the restaurant 3 is confirmed, the manager 2b instructs the support system 1 to change the book master 25 according to the application content (step S356). In response to this, the support system 1 checks the transaction conditions relating to the store 4 (step S357), and determines whether or not the change application conforms to the transaction conditions (step S358). In this process, as in the process of step S336 in FIG. 15, the transaction relationship between the restaurant 3 and the dealer 4 registered in the dealer master 24 is appropriate in light of the license information of the dealer 4. This is processing for determining whether or not there is. The reason for checking the transaction conditions even when the account master 25 is changed is that there is a risk that the change of the account master 25 will cause the relationship between the restaurant 3 and the dealer 4 to be inappropriate in relation to the sales license of the dealer 4 It is to do.

  If it is determined in step S358 that the change application conforms to the transaction conditions, the support system 1 changes the transaction relationship between the restaurant 3 and the store 4 of the account master 25 according to the application contents, so that the account master 25 changes. Is updated (step S359). By performing the process of step S359, the master management unit 45 functions as an example of a book data setting unit. Thereafter, the administrator 2b is notified that the contact master 25 has been updated (step S360). The update notification is further notified from the manager 2b to the store 4 and from the store 4 to the restaurant 3 (steps S361 and 362), and the restaurant 3 confirms the registration completion by the notification from the store 4 (step S361). S363). In this case, the update of the book master 25 may be notified to the store 4 in which the business relationship has been canceled.

  If the support system 1 determines in step S358 that the change application does not conform to the transaction conditions, the support system 1 executes predetermined error processing (step S364), and then ends the processing in FIG. By performing the processes of steps S357, S358, and S364, the master management unit 45 functions as an example of a transaction limiting unit. As the error processing, for example, the administrator 2b is notified that the application is a registration change that does not conform to the transaction conditions, and the change is canceled or the restaurant 3 is notified to select an appropriate store 4. Processing is applicable.

  Note that the registration of the store 4 with respect to the store master 24 can be realized by a process in which “manufacturer” in the process of FIG. 14 is replaced with “store”. However, when registering the store 4, it is necessary to declare information on the sales license owned by the store 4 and register the license information 29 in the store master 24 based on the declaration. Even when the information about the store 4 is changed (including the case where the license information 29 is changed), the registration contents of the store master 24 may be appropriately corrected in the same procedure as in FIG. The registered contents of the management master 26 may be appropriately corrected according to an instruction from the administrator 2b.

  This invention is not limited to the form mentioned above, You may implement in the form to which the appropriate deformation | transformation or change was given. For example, information necessary for a store or a provider to process a sales price is not limited to the above form. For example, when a dealer and a provider share a separate business processing system or payment processing system for processing the sales price, it is assumed that the information required by the system is provided from the support system. It's enough. The same applies to between the dealer and the restaurant and between the providers.

  Regarding the management of inventory data, in the above-mentioned form, as the information regarding the fluctuation of inventory, three types of information are acquired from the distribution base, such as information on the actual arrival of goods, information on the actual shipping, and information on inventory fluctuation such as inventory destruction. The system is designed to increase / decrease the inventory quantity. However, if the logistics base manages the actual inventory quantity, the actual inventory quantity at the logistics base is obtained from the computer equipment at the logistics base at an appropriate timing. The inventory data may be updated according to the information.

  In the examples of FIGS. 13 to 15, the support system data is set via the administrator regarding the update of the product master or the like. For example, the product master directly accesses the support system and the information is provided by the product provider. The restaurant master or book master may be set so that the dealer can directly access the support system and set information.

  The sales performance information necessary for sales processing is not limited to the shipping performance information obtained from the distribution base 5. For example, when the order content acquired from the computer device of the restaurant is recorded in the order data 34, the order content itself may be used as sales performance information. Alternatively, if the computer device of the restaurant can acquire the details of the product received by the restaurant (the product and its quantity), for example, by reading an IC tag for delivery confirmation, the support system can use the computer of the restaurant. Information on sales results may be acquired from the device. After notifying the dealer about the contents ordered by the restaurant, let the dealer and the restaurant check the sales details, and the support system will acquire information on the confirmed sales results from the computer equipment of the dealer Also good.

  In the above-described embodiment, one restaurant is associated with one store by using the contact data. However, one restaurant may be associated with a plurality of stores by using the contact data. In that case, for example, information such as the type of product, the provider and other attributes, the date and time of the order, and the size of the order amount is used as selection information of the dealer, and the product is regarded as having been sold based on the selection information. Processing of a store discrimination means may be added so that a store is selected. Alternatively, when a single restaurant conducts transactions with a plurality of dealers, a different account is issued to the restaurant 3 for each dealer, and transactions between the restaurant and the dealer are stored in the data for each account. By recording the relationship, the store 4 may be uniquely specified according to which account the restaurant 3 uses the system. In the above embodiment, it is assumed that there are a plurality of providers, but the support system may be operated in association with a single provider. In the case where there are a plurality of providers, the presence / absence of a provider having a consignment relationship is arbitrary. The provider is not limited to a person who manufactures or produces a product. For example, importers who import products and provide them to the market, and agents who offer products to the market under the commission of others, as long as they can provide products to restaurants through the support system. May be treated as

  In the above-described form, by controlling the selection of the purchase amount of the product in step S126 of FIG. 4 so as not to exceed the range that can be sold in view of the inventory amount, the order that does not exceed the range that can be sold is not established. However, the order control is not limited to such a form. For example, during the product selection process, an order from a restaurant is temporarily accepted as a temporary order. The order acceptance may be controlled so that the order is established after the correction.

  Beverages as merchandise are not limited to beer, but sake, shochu, whiskey, wine and other alcoholic beverages, soft drinks that do not contain alcohol, drinking water such as distilled water and carbonated water, etc. Various beverages provided in the above may be included in the handling products of the support system. Further, as long as the restaurant has purchased from the store, the product is not limited to beverages, and food and other various products may be handled by the support system.

1 Commerce support system 2A Manufacturer (provider, trustee)
2B Manufacturer (provider, consignor)
2a Manufacturing department 2b Management department (Administrator of commerce support system)
3 Restaurant 4 Retailer 5A, 5B Logistics base 10 Computer system 12, 12a, 12b Manufacturer's terminal device (computer equipment)
13 Restaurant terminal equipment (computer equipment)
14 Terminal equipment (computer equipment)
15 Logistics base terminal equipment (computer equipment)
20 Master data 21 Product master (product data)
22 Manufacturer Master 23 Restaurant Master 24 Dealer Master 25 Book Master (Book Data)
26 Operation Master 27 Price Information 28 Credit Information 29 License Information (Transaction Range Information)
33 Stock data 41 Order processing section (order processing means, dealer discrimination means)
42 Shipping instruction section (shipping instruction means)
43 Inventory Management Department (Inventory Management Means)
44 Sales processing department (sales processing means)
45 Master management unit (product information setting means, transaction restriction means, book data setting means, price setting means)
46 Browsing control unit (browsing control means)

Claims (11)

There are multiple dealers between multiple restaurants and at least one provider that offers multiple types of products to be sold at each restaurant, and each restaurant has at least one distributor. In response to the order of the product from each restaurant, instruct the shipment of the product to the distribution base where the product is stored, and from each restaurant A business transaction support system for processing an order as a transaction of a product between a provider of a product included in the order, a distributor having a business relationship with each restaurant, and each restaurant.
Comprising a computer system connected via a predetermined communication line with computer equipment corresponding to each restaurant, each dealer, the provider, and each of the logistics bases,
The computer system includes
Product data for each product necessary for each restaurant to select products that can be provided from the provider, inventory data that records the inventory amount for each product, and business relationships between each restaurant and each store Storage means for storing book data in which
Based on the product data, providing the product selection information for causing the computer equipment of each restaurant to select the order contents so that the order is established within the range that can be sold in view of the inventory amount recorded in the inventory data Order processing means for controlling acceptance of the product order from the computer equipment of each restaurant,
Based on the contents of the order received by the order processing means, a shipping instruction means for instructing the computer equipment of the distribution base to ship the product ordered by each restaurant;
Inventory management means for acquiring information on fluctuations in the inventory amount of each product at the logistics base from the computer equipment of the logistics base, and managing the inventory data based on the obtained information;
When the order processing means accepts an order from each restaurant, based on the book data, a dealer identifying means for determining a dealer to which sales should be recorded in response to the order of each restaurant,
Information indicating the sales results of the product corresponding to the order received by the order processing means is acquired from at least one computer device of the restaurant, the store and the distribution base, and based on the obtained information The provider and the store to be generated when the store determined by the store determining means considers that the product ordered by the restaurant is purchased from the provider and sold to the restaurant. Information necessary for processing each sales price is generated, information necessary for processing the sales price at the store is provided to the computer equipment of the store, and information necessary for processing the sales price at the provider Sales processing means for providing to the provider's computer equipment,
Commerce support system with There are a plurality of providers as the at least one provider,
The commerce support system according to claim 1, wherein the inventory management unit manages the inventory data such that an inventory amount of the goods provided by each of the plurality of providers is reflected in the inventory data. . The plurality of providers include a consignor and a trustee who have a consignment relationship regarding the transaction of the product,
In the case where the product corresponding to the order received by the order processing unit includes the product of the consignor, the sales processing unit purchases the product from the consignor and sells it to the restaurant. The information required for processing each sales price of the store and the trustee is provided to the computer device of the store and the computer device of the trustee, and the order processing means accepts the information. Information necessary for processing the sales price of the consignor to be generated when the consignor considers that the consignor's product included in the product corresponding to the order is sold to the trustee The business transaction support system according to claim 2, wherein the business transaction support system is generated based on information indicating a sales record, and the information is provided to the computer device of the consignor.   The commerce support system according to claim 3, wherein the computer system is further provided with browsing control means for browsing inventory data relating to products provided by the consignor from the computer device of the consignor. The storage means further stores credit information specifying credit conditions set by the store for the restaurant,
5. The order receiving processing unit according to claim 1, wherein the order receiving unit controls receipt of an order from the restaurant based on the credit information so that an order contrary to the credit condition may not be established. Commerce support system.   The commercial transaction support system according to any one of claims 1 to 5, wherein the computer system is further provided with product information setting means for setting the product data based on a request from the provider. The storage means further stores transaction range information defining a transaction range of each store,
The said computer system is further provided with the transaction restriction | limiting means which prevents generation | occurrence | production of the transaction between the restaurant and the store which have a relationship outside the said transaction range based on the said transaction range information. 7. The business transaction support system according to any one of items 6.   The commercial transaction support system according to any one of claims 1 to 6, wherein the computer system is further provided with book data setting means for setting the book data based on a request from the store. The storage means further stores transaction range information defining a transaction range of each store,
Based on the license information, the computer system is configured so that a restaurant outside the transaction range with respect to the store is not recorded in the book data as a restaurant having a business relationship with the store. 9. The business transaction support system according to claim 8, further comprising transaction restriction means for restricting setting of the book data by the joint data setting means. The storage means further stores price information that records a wholesale price of the product from the provider to each store, and a retail price of the product from each store to each restaurant,
The order processing means provides the product selection information so as to include the retail price,
The sales processing means generates information necessary for processing the sales price at the store based on the retail price, and generates information necessary for processing the sales price of the provider based on the wholesale price. The commerce support system according to any one of claims 1 to 9.   The computer system further includes price setting means for setting the wholesale price based on an instruction from the provider and calculating and setting the retail price based on the set wholesale price. The commercial transaction support system described in 1.

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