JP2018067162A - Management support device, management support program and management support method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a management support device, a management support program, and a management support method that can support decision of possibility of receiving a subsidy or a grant.SOLUTION: A management support device comprises a question content storage unit 221 that stores question contents in advance, an industry-classified question storage unit 222 that stores a question used for each industry type in advance, a subsidy storage unit 223 that stores an abstract of a subsidy or a grant and combination of a question that there is a possibility of receiving the subsidy or the grant and an answer in advance, a control unit (question extraction means) 21 that extracts a question from the question content storage unit 221 in accordance with the industry-classified question storage unit 222, an answer storage unit 224 that stores the question extracted by the control unit 21 and the answer of a user for the question for each user, a control unit (subsidy determination means)21 that compares storage contents of the subsidy storage unit 223 and storage contents of the answer storage unit 224 and determines the subsidy or the grant that there is a possibility of receiving for each user.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a management support device, a management support program, and a management support method.

  Conventionally, there are many devices, programs, and methods aimed at supporting the management of companies that are users. Specifically, based on information input by users, appropriate preparation of financial statements and the like is performed. There is known one that supports the creation of a management plan based thereon (see, for example, Patent Document 1 and Patent Document 2).

JP 2008-071105 A JP, 2006-134053, A

However, conventional devices, programs, and methods are limited to the preparation of financial statements and support for the preparation of management plans based on them, and the determination of the possibility of receiving specific subsidies or subsidies. There was nothing to support.
And since there are a wide variety of subsidies or subsidies that companies can currently receive, it is extremely difficult for management to grasp all of them, and subsidies or subsidies that companies should have been able to receive Often missed the opportunity to receive.

  An object of the present invention is to provide a management support apparatus, a management support program, and a management support method that can support up to the determination of the possibility of receiving subsidies or subsidies.

In order to solve the above-mentioned problem, the invention described in claim 1
A management support device that performs a predetermined process based on information input by a user,
Question content storage means for storing the question content in advance;
Industry-specific question storage means for storing, for each industry, which question to use from the questions stored in the question content storage means in advance;
Subsidy storage means for storing a summary of a subsidy or subsidy in advance and a combination of a question stored in the question content storage means that may possibly receive the subsidy or subsidy and an answer to the question When,
Question extraction means for extracting questions from the question content storage means according to the industry-specific question storage means;
An answer storage means for storing, for each user, the question extracted by the question extraction means and the user's answer to the question;
Subsidy determination means for comparing the storage contents of the subsidy storage means and the storage contents of the answer storage means, and determining subsidies or subsidies that may be received for each user;
It is characterized by providing.

The invention according to claim 2 is the management support apparatus according to claim 1,
The information for requesting input from the user corresponds to the requirements of JISQ22301.

The invention according to claim 3 is a management support program,
Computer
Question content storage means for storing the question content in advance,
Industry-specific question storage means for storing for each industry which question to use from the questions stored in the question content storage means in advance,
Subsidy storage means for storing a summary of a subsidy or subsidy in advance and a combination of a question stored in the question content storage means that may possibly receive the subsidy or subsidy and an answer to the question ,
Question extraction means for extracting a question from the question content storage means according to the industry-specific question storage means;
Answer storage means for storing the question extracted by the question extraction means and the user's answer to the question for each user;
Subsidy determination means for comparing the storage contents of the subsidy storage means with the storage contents of the answer storage means and determining subsidies or subsidies that may be received for each user,
To function as.

The invention according to claim 4 is a management support method,
A question extraction step to extract questions to be used for each user's industry,
A question presenting step for presenting the question extracted by the question extracting step to the user;
A subsidy determining step for comparing a question presented by the question presenting step with a user's answer to the question, a question that may receive a subsidy or a subsidy, and a combination of the answer to the question; ,
A subsidy presenting step of presenting a subsidy or subsidy that may be received to the user;
Consists of

  According to the present invention, a user can know a subsidy or subsidy that may be received only by answering a predetermined question.

It is a block diagram which shows the structure of the management support system which concerns on embodiment. It is a flowchart which shows the flow at the time of use of the management support system which concerns on embodiment. It is a flowchart which shows the flow of determination of the possibility of receiving subsidies or subsidies in the management support system according to the embodiment. It is a figure which shows an example of a question presentation screen. It is a figure which shows an example of the memory content of a subsidy memory | storage part.

  Hereinafter, an embodiment of the present invention will be described with reference to FIGS.

(System configuration)
(overall structure)
As shown in FIG. 1, the management support system 1 includes a management server 2 owned by a server provider that provides a cloud service and a terminal device 3 held by a user of the system. Each device constituting the management support system 1 is connected via a communication network N. Specifically, the communication network N is the Internet, a telephone line network, a mobile phone communication network, or the like.

(Management server)
The management server 2 is an information device such as a PC or WS (Work Station) owned by a company that provides a cloud service, and includes a control unit 21, a storage unit 22, and a communication unit 23. .

  The control unit 21 is a part that controls the operation of the management server 2. Specifically, the control unit 21 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. The respective units of the management server 2 are centrally controlled by the cooperation of the CPU and the program data stored in the ROM or the storage unit 22 developed in the work area.

The storage unit 22 is configured by, for example, an HDD (Hard Disk Drive), a semiconductor memory, and the like, and stores data such as program data, various setting data, and input information from the user in a readable / writable manner from the control unit 21. In addition, the storage unit 22 includes a question content storage unit 221, an industry-specific question storage unit 222, a subsidy storage unit 223, and an answer storage unit 224 for use in subsidy determination. In addition, as will be described later, various input forms for information input are stored corresponding to each information input by the user when using the management support system 1.
Various tables are formed on the storage unit 22 for each user based on the input information.
Note that the storage contents of the storage unit 22 are managed by the operator operating the system, and the contents of the program data and the like can be updated as needed.

  The communication unit 23 is a communication interface having a communication IC (Integrated Circuit), a communication connector, and the like, and performs data communication via the communication network N using a predetermined communication protocol under the control of the control unit 21.

(Terminal device)
The terminal device 3 is a terminal held by a user such as a PC, a smartphone, or a tablet, and includes a control unit 31, an operation unit 32, a display unit 33, a storage unit 34, and a communication unit 35. ing. The terminal device 3 communicates with the management server 2 using the communication network N.

  The control unit 31 performs central control of the operation of the terminal device 3. Specifically, the control unit 31 is configured to include a CPU, a ROM, a RAM, and the like. The program data stored in the ROM or the storage unit 34 developed in the work area of the RAM and the CPU and the CPU are used in cooperation with the terminal. The overall control of each part of the device 3 is performed.

  The operation unit 32 includes, for example, a keyboard having a character input key, a numeric input key, and other keys associated with various functions, a pointing device such as a mouse, etc., and receives an operation input from a user to input the operation. A corresponding operation signal is output to the control unit 31. The operation unit 32 may be a touch panel formed integrally with the display unit 33, for example.

  The display unit 33 includes a display such as an LCD (Liquid Crystal Display), for example, and displays an image based on the display control signal output from the control unit 31 on the display screen.

  The storage unit 34 includes, for example, an HDD, a semiconductor memory, and the like, and stores program data, various setting data, download data from the management server 2 and the like so as to be readable and writable from the control unit 31.

  The communication unit 35 is a communication interface having a communication IC, a communication connector, and the like, and performs data communication via the communication network N using a predetermined communication protocol under the control of the control unit 31.

(System usage flow)
Hereinafter, the flow at the time of use of the management support system 1 which concerns on embodiment is demonstrated based on FIG.1 and FIG.2.
Each information is registered in the management server 2 in the following flow.
First, when an input start instruction is given by the user using the operation unit 32 of the terminal device 3, this is transmitted by the control unit 31 to the management server 2 through the communication unit 35 and the communication network N. If it does so, in the management server 2 which received this through the communication part 23, the control part 21 will call the corresponding input form from the memory | storage part 22, and this will be transmitted to the terminal device 3 through the communication part 23 and the communication network N.
The terminal device 3 receives this through the communication unit 35, and this is displayed on the display unit 33 by the control unit 31. When the user inputs information to the input form using the operation unit 32 and then instructs registration, the control unit 31 transmits the input information to the management server 2 through the communication unit 35 and the communication network N.
The management server 2 receives this through the communication unit 23, and this is stored in the storage unit 22 by the control unit 21.

(Preparation / setting)
When using the management support system 1, the user first registers information regarding employees, affiliations, teams, groups, duties, segments, daily report description work, destinations, daily report comments, and holidays (step S 1). ).

(Understanding of the current situation)
Subsequently, the user registers the current state of the company in the period before the planned operation is started (step S2).
Specifically, tagline, management philosophy (or company motto), history, presidential qualifications, vision, company profile, shareholders, directors, main business partners (sellers and suppliers), sales segment categories, stakeholders Register information (stakeholder needs, expectations, applicable laws, etc.), financial details, banking transaction status, sales by segment, value added by segment, value chain, employee status, job description (status check) .
Once the financial details and bank transaction status are registered, the control unit 21 performs analysis based on this information. The obligor classification and bankruptcy risk, time limit to critical areas, comparative accounts, credit rating, management items A separate analysis, cash flow, management slimness, and changes in diagnostic financial statements are registered.
Further, when the sales by segment and the added value by segment are input, the control unit 21 performs analysis based on this, and the ABC analysis table, the sales annual table, and the monthly transaction volume table are registered.
The current status table 225 is formed in the storage unit 22 based on the registration information. In the current status table 225, a company information table 2251, a shareholder table 2252, an officer table 2253, a customer table 2254, a supplier table 2255, a financial content table 2256, a bank transaction status table 2257, a segment sales table 2258, and a segment added value. A table 2259 and a job description table 22510 are formed.

(Register annual plan)
Subsequently, the user formulates and registers an annual plan for each period (step S3).
Specifically, basic business continuity policy, business impact analysis, risk assessment, company-wide strategy (evaluation of each segment and its position in business strategy), required profit for the next year, required added value for the next year, by segment Sales / value-added plan, cash flow, management capability improvement plan, personnel / labor plan, team organization / development, job description (target setting for each employee), monthly action plan, KPI (key performance indicator) target value, sales Responding to the risk of credit failures, responding to sudden supply stop risks of suppliers, responding to the risk of functional deterioration due to aging of facilities and equipment, responding to the risk of loss of facilities and equipment due to disasters and loss due to business suspension , Measures to prevent legal violations, response to the risk of occupational accidents, response to the risk of information leakage, response to unexpected retirement by management, successor To register per formed plan.
When the necessary added value for the next fiscal year and the monthly sales / added value plan for each segment are registered, the control unit 21 analyzes based on this and the monthly plan table for company-wide profit / loss is registered.
In addition, management performance improvement plans and personnel / labor plans are registered in the form of answering predetermined questions, which will be described later as a subsidy determination process.
A plan table 226 is formed in the storage unit 22 based on the registration information. In the plan table 226, a necessary profit table 2261, a necessary added value table 2262, a segment sales table 2263, a segment added value table 2264, a cash flow table 2265, a job description table 2266, and a KPI table 2267 are formed.

(Register monthly plan)
During operation of the system, the user formulates and registers the monthly action schedule for the next month for each team and group (step S4). At this time, for each employee, the work contents and the other party of the next month are registered. As a result, a monthly action schedule table 227 is formed in the storage unit 22.

(Register daily report)
During operation of the system, the user registers daily daily reports for each employee (step S5).
Specifically, the report details of working hours, work to be performed, work scheduled for the next day, and information collected and transmitted by employees (external environment information, work improvement proposals, complaints / needs information, Q & A information) are registered.
As a result, a business report table 228 is formed in the storage unit 22. In the business report table 228, a time table 2281, a behavior / result table 2282, a behavior / next day schedule table 2283, an external environment information table 2284, a business improvement table 2285, a claims / needs table 2286, and a Q & A table 2287 are formed.

(Registering financial details)
The user during operation of the system registers the monthly performance numerical value (step S6).
Specifically, first, the actual value of company profit / loss is registered. Then, it becomes possible to grasp the difference between the plan and the actual numerical value by comparing the registered contents with the contents such as the necessary profit amount and the necessary added value in the annual plan.
Also, the actual value of cash flow is registered. Then, it becomes possible to grasp the difference between the plan and the actual numerical value by comparing the registered content with the plan content of the cash flow in the annual plan.
In addition, the monthly actual value of sales by segment is registered. Then, it becomes possible to grasp the difference between the plan and the actual numerical value by comparing the registered content with the planned content of the sales by segment in the annual plan.
In addition, the monthly actual value of added value by segment is registered. Then, it becomes possible to grasp the difference between the plan and the actual numerical value by comparing the registered content with the planned content of the added value by segment in the annual plan.
A financial contents table 229 is formed by these registration information. In the financial contents table 229, a segment sales table 2291, a segment added value table 2292, a profit / loss table 2293, and a cash flow table 2294 are formed.

(Evaluation)
Furthermore, the user compares and evaluates the plan and the execution contents at the BCMS (Business Continuity Management System) meeting (an organization for evaluating and improving the company's situation for the construction of BCMS) annually or at any time. (Step S7).
Specifically, first, the results are registered for each KPI, and this is compared and evaluated with the KPI target value in the annual plan.
In addition, regarding measures against unexpected risks, the contents of the determined countermeasures and the execution contents of the countermeasures are registered and evaluated, and the degree of achievement of the target is registered.
In addition, the business report of each employee is registered and compared with the monthly action plan in the annual plan.
Also, job descriptions (improvement of individual business level) are input, and improvement of individual business level from the beginning to the end of the term is evaluated. In addition, this makes it possible to evaluate the degree of achievement of goals in the job description of the annual plan (target setting for each employee).
For each team, the achievement status of the member's work plan is registered, and the team's work level is evaluated.
In addition, an audit is conducted by an internal auditor, and an internal audit report is registered for the audit results.
Also, conduct a management review and register the results.
If any nonconformity event is found, the contents and correspondence are registered.
Also, evaluate internal auditors and register them.

(Improvement)
Based on the evaluation, the user makes continuous improvements through a BCMS conference or the like (step S8).

In the management support system 1, the user can download and use the registration information as appropriate in an Excel file format.
First, when a user gives an instruction to start downloading using the operation unit 32 of the terminal device 3, this is transmitted by the control unit 31 to the management server 2 through the communication unit 35 and the communication network N. Then, in the management server 2 that has received this by the communication unit 23, the control unit 21 calls the corresponding information from the storage unit 22, converts it into an Excel file format, and then passes through the communication unit 23 and the communication network N. It is transmitted to the terminal device 3. In the terminal device 3 that has received this by the communication unit 35, the received information is stored in the storage unit 34 in the Excel file format by the control unit 31.
Therefore, the user can appropriately use the information stored on the storage unit 22 of the management server 2 after downloading.

(Subsidy judgment)
In the management support system 1, the management power improvement plan and the personnel / labor plan are registered by answering a predetermined question. Based on the input information at that time, the subsidy or subsidy of the user is received. Whether it is possible is determined. The determination process will be described with reference to FIG.

First, each part used for subsidy determination will be described.
As described above, the storage unit 22 of the management server 2 includes the question content storage unit 221, the industry-specific question storage unit 222, the subsidy storage unit 223, and the answer storage unit 224.

The question content storage unit 221 stores specific question content used for determining the possibility of receiving subsidies.
The industry-specific question storage unit 222 stores which question is used from among the questions stored in the question content storage unit 221 for each industry. The questions used are divided into a part that is commonly used in all industries and a part that is selected for each industry.
In the subsidy storage unit 223, a name table 2231 storing the name of each subsidy or subsidy, a receiving requirement table 2232 storing requirements for receiving, and a supporting content table 2233 storing an outline of supporting content. In addition, a combination table 2234 storing combinations of questions stored in the question content storage unit 221 that are determined to have the possibility of receiving each subsidy or subsidy and answers to the questions is stored.
When the answer to the question is made by the user, the answer storage unit 224 stores the question used for each user and the answer to the question.

  The contents stored in the question content storage unit 221, the industry-specific question storage unit 222, and the subsidy storage unit 223 are configured to be updated at any time by the operator, and always provide information on the latest subsidies or subsidies. can do.

Next, the flow of subsidy determination will be described using the flowchart of FIG.
When an instruction to start registration of a management capability improvement plan and a personnel / labor plan (step S101) is made by the user using the operation unit 32 of the terminal device 3, the control unit 31 passes through the communication unit 35 and the communication network N. This is transmitted to the management server 2.

  The control unit 21 of the management server 2 that has received this by the communication unit 23, based on the user's business type information stored in the storage unit 22, specifically, the company information table 2251 in the above-described preparation / setting stage, A question is extracted from the question content storage unit 221 in accordance with the industry-specific question storage unit 222 (question extraction step / step S102). And the control part 21 transmits the extracted question content to the terminal device 3 through the communication part 23 and the communication network N (step S103). That is, the control unit 21 functions as a question extraction unit and a question transmission unit.

  The control part 31 of the terminal device 3 which received the question content by the communication part 35 displays a question presentation screen on the display part 33 (question presentation step and step S104). The question presentation screen is composed of a portion where the received question content is described and an answer input form for the portion.

  When the user inputs an answer to each question using the operation unit 32 in the answer input form on the question presenting screen (step S105) and a registration instruction (step S106) is given, the input answer content is controlled. The unit 31 transmits the data to the management server 2 through the communication unit 35 and the communication network N (step S107). And in the management server 2 which received this by the communication part 23, the response content is memorize | stored in the reply memory | storage part 224 of the memory | storage part 22 by the control part 21 (step S108).

Thereafter, when an instruction for subsidy determination is given from the user using the operation unit 32 of the terminal device 3 (step S109), this is transmitted by the control unit 31 to the management server 2 through the communication unit 35 and the communication network N. . And in the management server 2 which received this by the communication part 23, the control part 21 compares the memory content of the subsidy memory | storage part 223, and the memory content of the answer memory | storage part 224, and the said user can receive A characteristic subsidy or subsidy is determined (subsidy determination step S110). Specifically, the combination of the question made to the user stored in the answer storage unit 224 and the answer to the question, and the receipt of each subsidy or subsidy stored in the combination table 2234 of the subsidy storage unit 223 It is determined whether there is a match between the possible question and the combination of answers, and if there is a match, the subsidy or grant is considered to be eligible for receipt. Determined.
And the control part 21 transmits a determination result to the terminal device 3 through the communication part 23 and the communication network N (step S111). That is, the control unit 21 also functions as a subsidy determination unit and a determination result transmission unit.

  The control part 31 of the terminal device 3 which received the determination result by the communication part 35 displays a determination result display screen on the display part 33 (subsidy presentation step * step S112). On the determination result display screen, subsidies or subsidies that may be received by the user are displayed in the form of a list.

As a result, the user can obtain a list of subsidies and subsidies that can be received only by answering the questions accompanying the registration of the management ability improvement plan and the personnel / labor plan.
The question content storage unit 221, the industry-specific question storage unit 222, and the subsidy storage unit 223 are provided in the storage unit 22 on the management server 2 owned by the company that provides the cloud service. Can update these stored contents at any time in accordance with the creation of new subsidies or subsidies, or changes in the contents or conditions of existing subsidies or subsidies. Therefore, the user can always obtain the latest information.

A specific example of determining the possibility of receiving subsidies or subsidies is as follows.
FIG. 4 is an example of a question presentation screen regarding a management ability improvement plan when the user is a manufacturing industry. The column of support work on the left side of the screen is a question content common to all industries, and the column of main business on the right side of the screen is a question content specific to the industry.
FIG. 5 shows an example of the contents stored in the subsidy storage unit 223. From the left, it corresponds to a name table 2231, a receipt requirement table 2232, a support content table 2233, and a combination table 2234.

4 and FIG. 5 are compared, for example, in the case of capital investment in the lower left column of FIG. 4, if the answer is 1 as the purpose of capital investment, according to 1 in FIG. 5, manufacturing / commercial / service new development support / subsidy It will be determined that there is a possibility of receiving.
In addition, for example, in FIG. 4, if the answer to the question 2 for strengthening sales activities in the main business (research and development of “specific manufacturing basic technology”) is answered as “Yes”, the strategic base is followed according to 2 in FIG. It will be judged that there is a possibility of receiving a technical advancement support project (subsidy).

In the above description, the subsidy or subsidy that may be received is determined after an instruction for subsidy determination from the user. However, the determination timing is not limited thereto.
As described above, if the user answers a predetermined question in accordance with the registration of the management improvement plan and the personnel / labor plan, the question made to the user and the contents of the answer to the user are stored in the answer storage unit 224. It is possible to determine subsidies or subsidies that can be received. Therefore, without waiting for an instruction from the user, at the stage where the question made to the user and the content of the answer to the user are stored in the answer storage unit 224, the assistance that may be automatically received by the control unit 21 It may be configured such that the determination of money or subsidy is made, the determination result is transmitted to the terminal device 3, and the determination result display screen is automatically displayed on the display unit 33 by the control unit 31 of the terminal device 3.

(Relationship with ISO 222301)
ISO 22301 is an international standard related to a business continuity management system issued in 2012. In Japan, it is translated as Japanese Industrial Standard (JISQ22301). According to the management support system according to the present embodiment, it is possible to easily make a self-declaration of conformity to the standard.

First, the requirements in JISQ22301 are as follows. In addition, since the following requirements are open to the public, detailed description of each requirement is omitted.
4 Organizational Status 4.1 Understanding the Organization and its Status 4.2 Understanding the Needs and Expectations of Stakeholders 4.3 Determining the Scope of BCMS 4.4 BCMS
5 Leadership 5.1 Leadership and Commitment 5.2 Management Commitment 5.3 Policy 5.4 Organizational Roles, Responsibilities and Authority 6 Plan 6.1 Activities to Address Risks and Opportunities 6.2 Business Continuity Objectives and Plans to achieve 7 Support 7.1 Resources 7.2 Competence 7.3 Recognition 7.4 Communication 7.5 Documented information 8 Operations 8.1 Operations planning and management 8.2 Business impact analysis and risk assessment 8.3 Business Continuity Strategy 8.4 Establishment and Implementation of Business Continuity Procedures 8.5 Implementation of Exercises and Tests 9 Performance Evaluation 9.1 Monitoring, Measurement, Analysis and Evaluation 9.2 Internal Audit 9.3 Management Review 10 Improvement 10 .1 Nonconformities and corrective actions 10.2 Continuous improvement

According to the present system, first, 4.1 can be satisfied by the current registration of the company excluding stakeholder information in the flow of the present system.
4.2 can be satisfied by registering the stakeholder information in the current registration of the company.
For 4.3, the entire scope of the company is the scope of application in this system, and the scope of BCMS is naturally determined by the use of this system.
4.4 can be satisfied by registering information according to this system and then evaluating and improving at the BCMS conference.

  5.1 to 5.4 can be satisfied by registering the basic business continuity policy in the registration of the annual plan.

  For 6.1 and 6.2, business impact analysis, risk assessment, company-wide strategy, required profit, required value added, monthly sales and value-added plans by segment, company profit / loss, cash It can be met by registering a flow, management improvement plan, personnel / labor plan, team formation / training, job description (setting goals for each employee), and monthly action plan.

  Regarding 7.1 to 7.5, in the above daily report registration, each employee has a daily report as a daily report, working hours, work to be done, work scheduled for the next day, collected and transmitted information by employees (external environment information, work improvement proposals, It can be satisfied by registering the report contents of (claims / needs information, Q & A information).

For 8.1 and 8.3 to 8.5, dealing with the risk of sales receivables collapsing in the registration of the above annual plan, dealing with the sudden supply stoppage risk of suppliers, and functional deterioration of facilities and equipment over time Response to risk, damage to facilities / equipment due to disaster and risk of loss due to business suspension, measures to prevent legal violations, response to the risk of occupational accidents, response to the risk of information leakage, management Of monthly performance figures for company-wide profit / loss, cash flow, sales by segment, and value added by segment in response to unexpected retirement and registration of successor development plan It can be satisfied by registration.
8.2 can be satisfied by business impact analysis and risk assessment registration in the annual plan registration described above.

For 9.1, at the above-mentioned evaluation stage, evaluation of KPI, evaluation of response to unexpected risks, evaluation of work reports, evaluation of improvement of individual work level, team work level It becomes possible to satisfy by evaluation.
9.2 can be satisfied by registering an internal audit report at the above evaluation stage.
It is possible to satisfy 9.3 by registering a management review at the above evaluation stage.

10.1 can be satisfied by registering the contents and response of the nonconformity event and the internal auditor evaluation at the above evaluation stage.
Regarding 10.2, if information is registered and evaluated according to the present system and then continuously improved in the above improvement stage, it will be automatically satisfied.

  Thus, the registration information in this system corresponds to the requirements in ISO 22301 (JISQ 22301). Therefore, after registering and managing various information in accordance with this system, the user can satisfy the requirements of ISO 22301 (JISQ 22301) by reviewing them at the BCMS meeting and conducting audits by internal auditors. It is guaranteed and ISO 22301 (JISQ22301) self-declaration of conformity becomes possible.

(Effect of embodiment)
As described above, according to the management support system 1, a list of subsidies and subsidies that can be received can be obtained by answering a predetermined question in the course of using the system. Therefore, the user does not need to search for subsidies / subsidies that can be received by himself / herself, and does not miss receiving subsidies / subsidies that should have been originally received.

  Further, according to the management support system 1, if various information is registered and managed in accordance with the request of the system, the registration content is easily reviewed by a BCMS conference, audited by an internal auditor, etc., so that ISO 22301 ( It is possible to make a self-conformance declaration according to JISQ22301).

21 Control unit (question extraction means, subsidy determination means)
221 Question content storage unit (question content storage means)
222 Industry-specific question storage section (business-specific question storage means)
223 Subsidy storage unit (subsidy storage means)
224 answer storage unit (answer storage means)

Claims (4)

A management support device that performs a predetermined process based on information input by a user,
Question content storage means for storing the question content in advance;
Industry-specific question storage means for storing, for each industry, which question to use from the questions stored in the question content storage means in advance;
Subsidy storage means for storing a summary of a subsidy or subsidy in advance and a combination of a question stored in the question content storage means that may possibly receive the subsidy or subsidy and an answer to the question When,
Question extraction means for extracting questions from the question content storage means according to the industry-specific question storage means;
An answer storage means for storing, for each user, the question extracted by the question extraction means and the user's answer to the question;
Subsidy determination means for comparing the storage contents of the subsidy storage means and the storage contents of the answer storage means, and determining subsidies or subsidies that may be received for each user;
A management support apparatus characterized by comprising:   The management support apparatus according to claim 1, wherein the information for requesting input from the user corresponds to the requirements of JISQ22301. Computer
Question content storage means for storing the question content in advance,
Industry-specific question storage means for storing for each industry which question to use from the questions stored in the question content storage means in advance,
Subsidy storage means for storing a summary of a subsidy or subsidy in advance and a combination of a question stored in the question content storage means that may possibly receive the subsidy or subsidy and an answer to the question ,
Question extraction means for extracting a question from the question content storage means according to the industry-specific question storage means;
Answer storage means for storing the question extracted by the question extraction means and the user's answer to the question for each user;
Subsidy determination means for comparing the storage contents of the subsidy storage means with the storage contents of the answer storage means and determining subsidies or subsidies that may be received for each user,
Management support program to function as. A question extraction step to extract questions to be used for each user's industry,
A question presenting step for presenting the question extracted by the question extracting step to the user;
A subsidy determining step for comparing a question presented by the question presenting step with a user's answer to the question, a question that may receive a subsidy or a subsidy, and a combination of the answer to the question; ,
A subsidy presenting step of presenting a subsidy or subsidy that may be received to the user;
Management support method consisting of

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