JP2017228184A - Device, method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a device, a method and a program which prevent a person specified by a contractor (for instance, bereaved family) from losing an opportunity to remember reminiscence of a deceased.SOLUTION: A device is connected to a first device and a second device, and includes: a confirmation section which outputs contract information indicating a content of a contract made by a contractor and an agreement confirmation signal requiring agreement for cancellation of the contract, to the first device used by a person specified by the contractor, when a predetermined signal indicating death of the contractor is input; and a cancellation proxy section which outputs a cancellation application signal which applies cancellation of the contract by input of the cancellation application signal, to the second device, only when the signal indicating the agreement according to the agreement confirmation signal is input from the first device.SELECTED DRAWING: Figure 8

Description

  The present invention relates to an apparatus, a method, and a program, and more particularly, to an apparatus, a method, and a program that perform a procedure.

  In modern society, individuals usually make various contracts. For example, an individual makes a contract with a provider or a telephone company. However, if an individual dies, the contract that was signed should be canceled promptly. This is because if the account is not canceled, there will be inconveniences such as continued debiting of usage fees.

  Therefore, a system for performing contract cancellation procedures on behalf of a deceased individual is known. This system is disclosed in Patent Document 1 below. FIG. 1 is a diagram illustrating a configuration example of a system disclosed in Patent Document 1.

  As shown in FIG. 1, the system of Patent Literature 1 includes a user terminal 91, a surrogate agency device 92, and a contract destination terminal 93. The user terminal 91, the surrogate agent device 92, and the contract terminal 93 are connected via the Internet 94.

  The user terminal 91 is a terminal owned by a provider (hereinafter referred to as “contractor”) who has signed a contract with a provider, a telephone company, and a card company (hereinafter referred to as “contractor”). The contractor uses a service provided by each contract company. The cancellation agent device 92 stores the ID (Identification) indicating the contractor and the contract contents exchanged between the contractor and the contract company in the storage means in association with each other.

  When the contractor dies, the contractor's family requests the system of Patent Document 1 to cancel the contract. Specifically, the contractor's family inputs the type of surrender agent (for example, the person's death) and the ID indicating the contractor on the input screen of the user terminal 91, and presses the confirm button. When the confirmation button is pressed, the user terminal 91 transmits the input data (hereinafter referred to as “cancellation agent acceptance data”) to the cancellation agent device 92. When receiving the surrogate agency acceptance data, the surrender agency device 92 extracts an ID indicating the contractor included in the received surrogate agency acceptance data. When the cancellation agent device 92 extracts the ID, it acquires the contract content corresponding to the extracted ID from the storage means. When the contract surrogate device 92 acquires the contract details, it transmits the cancel data to the contract destination terminal 93 of the contract company shown in the acquired contract details. When each contracted terminal 93 receives the cancellation data, it executes a cancellation procedure.

  As described above, when the cancellation is requested by the contractor's family, the system of Patent Document 1 automatically cancels all contracts that the deceased had exchanged on behalf of the deceased contractor. . As a result, the contractor's family can prevent a situation in which the withdrawal of the usage fee account is continued.

JP 2002-157324 A

  However, in the system of Patent Document 1, there is a problem that the contractor's family (bereaved family) loses the opportunity to miss the memories of the deceased. The reason will be described below.

  First, when a contract is canceled, the contract company generally deletes data stored in the server or the like by the contractor several tens of days after the cancellation. Even when the deceased stores image data filled with memories of his / her family in a server or the like, the contract company deletes (all of the image data filled with memories) when triggered by the cancellation.

  Here, the system of Patent Document 1 automatically cancels the contract. When the system of Patent Document 1 cancels the contract, the image data filled with memories with the family saved by the deceased will be deleted. As a result, the bereaved family loses image data filled with memories of the deceased. In the system of Patent Document 1, since the bereaved family loses image data filled with memories of the deceased, there is a problem of losing the opportunity to miss the memories of the deceased.

  An object of the present invention is to provide an apparatus, a method, and a program for solving the above-described problems.

  In order to achieve the above object, the device of the present invention is a device connected to the first device and the second device, and when a predetermined signal indicating the death of the contractor is input, the contractor. A confirmation unit for outputting an agreement confirmation signal for requesting consent for the cancellation of the contract to the first device used by a person designated by the contractor, together with contract information indicating the content of the contract exchanged by the contractor, and the consent Only when a signal indicating consent in response to a confirmation signal is input from the first device, a cancellation application signal for applying for cancellation of the contract is performed, and the contract is canceled by inputting the cancellation application signal. A surrogate proxy unit that outputs to the second apparatus.

  In order to achieve the above object, the method of the present invention is a method of a device connected to a first device and a second device, and when a predetermined signal indicating a contractor's death is inputted, A confirmation step for outputting an agreement confirmation signal for requesting consent for cancellation of the contract to the first device used by a person designated by the contractor together with contract information indicating the content of the contract that the contractor has exchanged with, Only when a signal indicating consent in response to the consent confirmation signal is input from the first device, a cancellation application signal for applying for cancellation of the contract is performed by inputting the cancellation application signal. A surrogate agency step for outputting to the second device.

  In order to achieve the above object, the program of the present invention, when a predetermined signal indicating the contractor's death is input to a processor mounted on a device connected to the first device and the second device, Confirmation processing for outputting an agreement confirmation signal for requesting consent for cancellation of the contract to the first device used by a person designated by the contractor together with contract information indicating the content of the contract with which the contractor has exchanged. Only when a signal indicating consent in response to the consent confirmation signal is input from the first device, a cancellation application signal for applying for cancellation of the contract is generated by inputting the cancellation application signal. A cancellation agent processing to be output to the second device to be executed.

  According to the present invention, a person designated by the contractor (for example, a bereaved family) can be prevented from losing an opportunity to miss the memories of the deceased.

1 is a diagram illustrating a configuration example of a system of Patent Literature 1. FIG. It is a figure which shows the structural example of the system in the 1st Embodiment of this invention. It is a figure for demonstrating operation | movement (operation | movement which registers the information regarding a contract) of the system in the 1st Embodiment of this invention. It is a figure for demonstrating the operation | movement (operation | movement which substitutes cancellation) in the 1st Embodiment of this invention. It is a figure which shows the structural example of the system in the 2nd Embodiment of this invention. It is a figure for demonstrating operation | movement (operation | movement which registers moving image data) of the system in the 2nd Embodiment of this invention. It is a figure for demonstrating operation | movement of the system in 2nd Embodiment of this invention (operation | movement which distributes moving image data to the bereaved who deceive a deceased). It is a figure which shows the structural example of the system in the 3rd Embodiment of this invention.

  Next, embodiments of the present invention will be described in detail with reference to the drawings.

<< First Embodiment >>
[Overview]
The system of this embodiment notifies the bereaved's terminal of the contents of the contract that the deceased had exchanged with, and asks the bereaved for consent to really cancel the contract. The system according to the present embodiment performs contract cancellation on behalf of the deceased only when a signal indicating consent is received from a survivor's terminal. The bereaved are those designated by the deceased before they live.

  The bereaved family can recognize from the notified contract details that the deceased may have stored memorable image data on a server, etc., and cancel the contract by not sending a signal indicating consent from the terminal. It is possible to prevent (deletion of data filled with memories) from being performed. As a result, the bereaved family will not lose the opportunity to miss the memories of the deceased.

  The system configuration, function, and operation in the first embodiment of the present invention will be described below.

[Description of configuration]
First, the configuration and function of the system according to the first embodiment of the present invention will be described. FIG. 2 is a diagram illustrating a configuration example of a system according to the first embodiment of the present invention.

(1) System configuration in the first embodiment of the present invention As shown in FIG. 2, the system of the present embodiment includes a mobile terminal 1, a PC (Personal Computer) terminal 2, and a surrogate proxy server 3. , A government office server 4, an operator server 5, and the Internet 6. The mobile terminal 1, the PC terminal 2, the cancellation agent server 3, the government office server 4, and the business server 5 are connected via the Internet 6.

  The mobile terminal 1 is a terminal held by a person who contracts with a provider (hereinafter referred to as “contractor”). The contractor uses a blog service provided by the provider to upload an image of memories with the family such as travel to the blog. The PC terminal 2 is a PC used by the contractor's family. The PC terminal 2 may be, for example, a PC used by a contractor's son. The government office server 4 is a server set in a government office having jurisdiction over the area where the contractor lives. The business server 5 is a server managed by the provider.

  The functions of the above-described terminal and server will be described in detail in [Description of operation] described later. However, in [Description of operation] described later, the description will be made on the assumption that the provider server 5 has the following functions.

(2) Function Provided by Provider Server 5 (2-1) Function for Notifying Provider of Cancellation Application The provider server 5 includes an LED (Light Emitting Diode) and a display. When receiving a packet for requesting cancellation of contract (hereinafter referred to as “cancellation application packet”) from the surrogate agency server 3, the business server 5 extracts the name of the contractor included in the received cancellation application packet. When the business server 5 extracts the name of the contractor, the business server 5 displays the extracted name on the display as the name of the cancellation applicant, and turns on the LED. The provider performs processing for canceling the contract for the contractor of the name displayed on the display of the business server 5 by confirming the lighting of the LED.

(2-2) Blog Service Providing Function The business server 5 has a general function for providing a blog service. That is, the provider server 5 includes a memory, and stores an HTML (Hypertext Markup Language) file and image data uploaded from the mobile terminal 1 in the memory. Further, when receiving the HTTP request from the client device (not shown), the business server 5 returns the stored HTML file and image data as an HTTP response. As a result, the HTML file and image data uploaded from the mobile terminal 1 are displayed as a blog on the web browser of the client device (not shown). HTTP is an abbreviation for Hypertext transfer Protocol.

(2-3) Blog Service Stop Function The operator server 5 includes a general keyboard, and when a predetermined button on the keyboard is pressed, an HTML file or image data uploaded and stored from the mobile terminal 1 is stored from the memory. delete. This stops the subscriber's blog service. The predetermined button may be an “F10” button.

[Description of operation]
3 and 4 are diagrams for explaining the operation of the system according to the first embodiment of the present invention. FIG. 3 is a diagram for explaining an operation of registering information indicating the contract contents exchanged by the contractor in the system of the present embodiment. FIG. 4 is a diagram for explaining the operation of substituting for the deceased. The detailed operation of the system according to the present embodiment will be described below with reference to FIGS.

(1) Processing for registering information indicating contract details Information indicating contract details with a provider (hereinafter referred to as “subscriber”) in order for the contractor to have the system of this embodiment perform the contract cancellation on behalf of himself / herself after his / her death , “Contract information”) is registered in the surrogate agency server 3.

  For this purpose, the contractor inserts a microSD memory card storing contract information into the mobile terminal 1 and presses the “#” button and the “1” button of the mobile terminal 1. microSD (registered trademark) is an abbreviation for micro Secure Digital.

  The instruction manual of the mobile phone 1 describes that the contract information stored in the microSD memory card is registered in the cancellation agent server 3 when the “#” button and the “1” button are pressed. The user of the cellular phone 1 understands the operation and presses the “#” button and the “1” button.

  The contract information is text information describing the contract contents. The contract information may be text information in which the contract parties and the content of the agreement between the parties are described as the contract content. Below, an example of contract information is shown.

Contracting party:
・ Contractor's name (hereinafter referred to as “Class A”)
-Contractor's company name (specifically, provider name; hereinafter referred to as “B”)
Agreement between the parties:
・ B shall provide a blog service and Internet connection service to Party A.

  ・ Party A pays service fee of 4000 yen per month to B.

  The contract information is written in advance on the microSD memory card by the contractor. A contractor can write contract information in a microSD memory card using a general card adapter and a PC (Personal Computer).

  Further, the contractor also writes the mail address of the family (for example, son) in the microSD memory card. This is because the system of the present embodiment can notify the contract information by e-mail to the PC terminal 2 used by the contractor's family (for example, son) when substituting the contract. Note that the contractor writing the e-mail address in the microSD memory card corresponds to the contractor designating a family (for example, son) having the e-mail address.

  When the “#” button and the “1” button are pressed, the mobile terminal 1 transmits a packet requesting registration of contract information (hereinafter referred to as “registration request packet”) as shown in FIG. 3 (S1). At this time, the portable terminal 1 transmits the registration request packet after including the contract information stored in the microSD memory card and the mail address of the family (for example, son) in the registration request packet.

  When receiving the registration request packet, the surrender proxy server 3 extracts the contract information and the e-mail address from the received packet, and stores the extracted contract information and the e-mail address in its own memory (S2).

(2) Processing for Giving Information Provision Permission to the Office Server 4 Next, the contractor permits the information of his / her own to be provided from the government office server 4 to the cancellation agent server 3. Specifically, the contractor presses the “#” button and the “2” button of the mobile terminal 1.

  The instruction manual of the mobile terminal 1 describes that when the “#” button and the “2” button are pressed, the user's information is provided from the government office server 4 to the cancellation agent server 3. After understanding that, the “#” button and the “2” button are pressed.

  When the “#” button and the “2” button are pressed, the portable terminal 1 sends a packet indicating permission for information provision (hereinafter referred to as “information provision permission packet”) to the government office server 4 as shown in FIG. (S3). At this time, the portable terminal 1 transmits the information provision permission packet after including the contract information stored in the microSD memory card in the information provision permission packet.

  Next, when receiving the information provision permission packet, the government office server 4 extracts the contract information from the received packet, and stores the extracted contract information in a memory provided in itself (hereinafter referred to as “provider authorized person storage memory”). (S4).

  The provision permitter storage memory stores contract information (name, etc.) of a contractor who has permitted his / her information to be provided to the surrogate proxy server 3.

(3) Situation before and after the contractor's death Afterwards, the contractor went out for a trip or a meal with his family and uploaded a photo of a pleasant memory on his blog, but one day he suddenly fell down and died.

  The family of the contractor who became the bereaved family shall submit a death notice to the government office within 7 days of death. Upon receipt of the death report, the official of the government office enters the name of the contractor recorded in the death report and the number 200 indicating the death of the person in the government office server 4 installed in the government office.

  The government office server 4 includes a database, and although not shown, when the number 200 is input, the input name of the contractor is associated with the number 210 indicating that the death report has been submitted. Register in the database.

(4) Confirmation of contractor's death (Operation summary)
The cancellation agent server 3 repeatedly inquires the government office server 4 after S2 whether the contractor's death report has been submitted, that is, whether the contractor has died. The specific operation is as follows S10 to S15.

(Operation details)
First, at a predetermined timing, the surrender agency server 3 transmits a packet for confirming submission of a death report (hereinafter referred to as “submission confirmation packet”) to the government office server 4 as shown in FIG. 4 (S10). . At this time, the surrogate agency server 3 includes the name of the contractor in the submission confirmation packet, and then transmits the submission confirmation packet. The cancellation agent server 3 stores the name of the contractor in S2 described above.

  The predetermined timing described above is a timing at regular intervals, and is set by the manufacturer of the surrender proxy server 3. The manufacturer of the surrender agency server 3 may set an arbitrary one day in the surrender agency server 3. Hereinafter, it is assumed that the predetermined timing is 20:00, and the cancellation agent server 3 transmits a submission confirmation packet to the government office server 4 at 20:00 every day.

  After the above-described S10, when receiving the submission confirmation packet, the government office server 4 extracts the name of the contractor from the received submission confirmation packet, and determines whether or not the extracted name is stored in the provision permitter storage memory. (S11).

  The process of S11 is a process of determining whether or not the extracted person (contractor) has permitted his / her information to be provided from the government office server 4 to the cancellation agent server 3.

  When the name of the contractor extracted in S11 is not stored in the provision permitter storage memory (in the case of No in S11), the government office server 4 cancels the packet indicating the answer (hereinafter referred to as “answer packet”). It transmits to the proxy server 3 (S12). At this time, the government office server 4 transmits a reply packet including a number 300 indicating no permission.

  Here, the name of the contractor is stored in the provision permitter storage memory by S4 described above.

  When the name of the contractor extracted in S11 is stored in the provision permitter storage memory (No in S11), the government office server 4 reports the death of the person (contractor) with the name extracted in S11. It is determined whether it has been submitted (S13).

  Specifically, the government office server 4 acquires a number corresponding to the extracted name (name of the contractor) from the database, and determines whether or not the acquired number is a number 210 indicating that a death report has been submitted. .

  When the acquired number is not the number 210 (No in S13), the government office server 4 transmits a reply packet including the number 310 indicating no death report submission to the cancellation agent server 3 (S14).

  Here, as described above in “(3) Status before and after contractor death”, the database of the government office server 4 has a number 210 indicating that a death report has been submitted in association with the name of the contractor. It is registered.

  When the acquired number is 210 (Yes in S13), the government office server 4 transmits a reply packet including a number 320 indicating that a death report has been submitted to the cancellation agent server 3 (S15).

  Through the processes in S10 to S15 described above, the surrender agent server 3 acquires numbers 310 and 320 indicating whether or not a death notice has been submitted for the contractor. With this number, the surrogate agency server 3 can confirm whether or not the contractor's death report has been submitted.

(5) Cancellation agent operation (Overview of operation)
If the contract surrogate server 3 confirms the submission of the death notice of the contractor, the cancel surrogate server 3 presents the contract details of the contract that the contractor has exchanged with and confirms with the bereaved family whether or not the contract can be actually canceled. The cancellation agent server 3 applies for cancellation of the contract on behalf of the deceased only when consent is obtained. The specific operation is as follows S16 to S21. It is assumed that the surrender agency server 3 has a mail function.

(Operation details)
First, when the response surrogate server 3 receives the reply packet, it determines whether or not the received reply packet includes a number 320 indicating that a death report has been submitted (S16). This is to confirm whether or not the contractor's death report is submitted.

  If the number 320 is included in the received reply packet (Yes in S16), the cancellation agent server 3 may cancel the contract that the contractor has signed because the contractor has died. An email requesting consent is transmitted to the PC terminal 2 (S17). At this time, the cancellation agent server 3 always includes the contract information of the contract that the contractor has exchanged in the email requesting consent. The surrender agent server 3 stores the contract information in S2 described above. The email requesting consent may be the following email.

"I will inform you that the contractor who has become the deceased has signed the following contract. We will cancel the following contract on behalf of us, but is it OK to cancel? If you agree to the cancellation, please reply with an email with the words “I agree” in the subject line of the email.
・ Contract information (contract details):
Contracting party:
Contractor: Name of the contractor (hereinafter referred to as “Class A”)
Contracted company: Name of contracted company (hereinafter referred to as “B”)
Agreement between the parties:
・ Otsu offers a blog service and Internet connection service to the former
To do.

・ Party A pays service fee of 4000 yen per month to B. "
It is assumed that the surrogate agency server 3 sets the family email address to be stored in the address field of the email requesting consent in S17 described above, and then transmits the email requesting the consent. This is because an email requesting consent is delivered to the PC terminal 2 used by the family.

  Here, the PC terminal 2 includes a mailer. The mailer provided in the PC terminal 2 is a general mailer, and has a function of receiving mail that has arrived at the family of the contractor who uses the PC terminal 2.

  The PC terminal 2 receives an email asking for consent by the mailer, and displays the received email asking for consent on the screen (S18).

  The contractor's family (for example, the contractor's son) confirms that the blog service is provided to the deceased from the displayed contract information, so that the deceased can store image data filled with memories of the family. You can notice the possibility of putting in etc. In that case, the contractor's family (for example, the contractor's son) does not agree to the surrender, and does not reply to an email with the word “I agree” in the subject line, so that the image data is full of memories. Can be prevented from being deleted.

  On the other hand, if the contractor's family (the contractor's son) cannot confirm from the contract information that the blog service is provided to the deceased, the deceased places image data filled with memories of the family on the blog server. It can also be determined that there is little possibility of being. In that case, the contractor's family (the contractor's son) agrees to the cancellation, and can reply with an e-mail with the words “agree” written in the subject line.

(5-1) Operation when the bereaved agrees When the contractor's family (the contractor's son) returns a mail containing the words “agree” from the PC terminal 2, the system of the present embodiment Operates as follows.

  First, as shown in FIG. 4, the PC terminal 2 transmits a mail (hereinafter referred to as “mail indicating consent”) in which the characters “agree” are described in the subject field to the surrogate agency server 3 (S19). ).

  Upon receiving an e-mail indicating consent from the PC terminal 2, the surrender agency server 3 applies a contract cancellation request packet (hereinafter referred to as a “cancellation request packet” on the assumption that the contractor's family, that is, the survivor's consent for cancellation has been obtained. Is transmitted to the business server 5 (S20). At this time, the surrender agent server 3 transmits the contract application packet including the name of the contractor.

  When receiving the cancellation application packet from the cancellation agent server 3, the business server 5 cancels the contract of the person (namely, the contractor) of the name included in the received cancellation application packet (S21).

  Specifically, the business entity server 5 displays the name extracted from the received cancellation application packet on the display as the name of the cancellation application, and turns on an LED (Light Emitting Diode) provided in itself. The business server 5 requests the provider to cancel the application by turning on the LED. When the provider confirms that the LED is turned on, the provider performs an office procedure for canceling the contract for the contractor whose name is displayed on the display of the business server 5.

  At this time, the provider performs a process of stopping the blog service as part of the procedure for canceling the contract. Specifically, the provider presses the “F10” button on the keyboard provided in the operator server 5.

  When the “F10” button is pressed, the business server 5 deletes the image file uploaded by the contractor as described in “(2-3) Blog service stop function”. This stops the blog service.

  As described above in S16 to S21, the system according to the present embodiment presents the contract contents of the contract that the contractor has exchanged, confirms with the bereaved family whether or not the contract can be actually canceled, and obtains consent. Only if the contract is canceled on behalf of the deceased.

  In S16 described above, if the received reply packet does not include the number 320 indicating that the death report has been submitted (No in S16), the surrogate proxy server 3 waits for the next predetermined timing. This is because the contractor is alive and there is no need to perform the process of canceling the S17 to S21.

(5-2) Operation when the bereaved do not agree The contract information displayed in S18 described above describes that the blog service is provided to the deceased. Therefore, the contractor's family (for example, the contractor's son) notices the possibility that the deceased placed image data filled with memories with the family on the blog server, and the word “I agree” appears in the subject line. Suppose that you didn't reply to the email you listed. When the email indicating consent is not transmitted, the surrogate proxy server 3 does not receive the email indicating consent, so does not perform S20 and does not apply for cancellation.

  As a result, image data filled with memories of the deceased and the bereaved family are not deleted. That is, the bereaved family (for example, the son of the contractor) can prevent the image data filled with memories from being deleted. The bereaved family (for example, the contractor's son) can contact the contractor's company (provider) and check the URL of the homepage where the blog is posted, etc. , I can remember the memories of my deceased. In the system of the present embodiment, the bereaved family can avoid losing the opportunity to miss the memories of the deceased. URL is an abbreviation for Uniform Resource Locator.

(6) Variation operation (6-1) Operation of the surrender agency server 3 (operation to reduce the frequency of sending an email requesting consent)
Next, variations of the operation of the surrogate agency server 3 will be described.

  It is desirable that the surrogate agency server 3 does not frequently send an email asking for consent to the PC terminal 2 after sending an email asking for consent once at S17. This is because the bereaved family may feel annoying.

  However, the above surrogate proxy server 3 that repeatedly performs the above-described S10 to S17 at every predetermined timing repeatedly transmits an email asking for consent. Therefore, the surrender proxy server 3 may include a counter with an initial value of 0 and perform the following processing. The surrogate proxy server 3 can reduce the frequency of sending an email requesting consent.

  First, after executing S17, the surrender proxy server 3 executes S10 at a predetermined timing again. Before executing S10, it is determined whether the counter value is equal to or greater than the predetermined value 100. Determine.

  The predetermined value is set in the cancellation agent server 3 by the system administrator of the present embodiment. Although the case where the predetermined value is 100 will be described below, the system administrator of the present embodiment can set an arbitrary value of 1 or more as the predetermined value.

  If the counter value is smaller than the predetermined value 100, the surrender agency server 3 does not perform S10, increments the counter value by one, and waits for the next predetermined timing. Initially, the counter value is smaller than the predetermined value 100, but when the predetermined timing is reached 100 times, the counter value becomes the predetermined value 100. If the value of the counter is equal to or greater than the predetermined value 100, the surrogate agency server 3 performs S10 and transmits a submission confirmation packet. After that, when receiving the reply packet including the number 320 indicating that the death report is present, the surrogate agency server 3 performs the process of S17 and transmits an email requesting consent.

  With the above-described operation, the surrogate proxy server 3 transmits the submission confirmation packet in S10 once every 100 predetermined timings, and transmits an email requesting consent in S17. The surrogate proxy server 3 can reduce the frequency of sending an email requesting consent.

(6-2) Operation of the surrogate proxy server 3 (operation that does not start the processing of S10 after the cancellation application is completed)
It is desirable that the surrogate agency server 3 does not start the process of S10 after the cancellation application packet is transmitted in S20 and the cancellation application is completed. This is because there is no need to confirm the submission of a death notice or send a cancellation application packet again even though the application for cancellation has been completed. For this purpose, the surrender proxy server 3 may include a register having an initial value of 0 and perform the following processes (i) to (v).

  (I) First, the surrogate agency server 3 determines whether or not the value of the register is 0 before executing S10 at a predetermined timing.

  (Ii) Next, when the value of the register is 0, the surrogate agency server 3 performs the processes of S10, S16 to S17, and S20 described above.

  (Iii) The surrender proxy server 3 performs the process of S20 and transmits a cancel application packet, sets the value of the register to 1 and waits for the next processing timing.

  (Iv) Next, the surrender agency server 3 determines whether or not the value of the register is 0 at the next predetermined timing. Here, the value of the register is 1.

  (V) If the value of the register is not 0, the surrender proxy server 3 waits for the next predetermined timing. The cancellation agent server 3 does not activate the process of S10.

  By performing the processes (i) to (v) described above, the surrender agent server 3 transmits a cancellation application packet in S20, and does not transmit the cancellation application packet again after the cancellation application is completed.

(6-3) Information handled by the system The name of the contractor is used in the system of the present embodiment, but the contractor's name may be used instead of the name of the contractor. Moreover, if the system of this embodiment is an identifier which shows a contractor, you may use the identifier instead of the name of a contractor.

  When the contractor's My Number is used in the system of this embodiment, the manager of the surrender agent server 3 and the business server 5 is a person who has the ability to properly manage My Number.

(6-4) Contractor's Family The “contractor's family” is not limited to the contractor's son. The “contractor's family” may be the contractor's daughter or the contractor's parent. The “contractor's family” may be a relative such as an aunt. The contractor designates the family and writes the designated family e-mail address in the microSD memory card.

[Description of effects]
According to this embodiment, the bereaved family can avoid losing the opportunity to miss the memories of the deceased.

  This is because the system of the present embodiment notifies the beacon's terminal of a signal asking for consent as to whether or not the contract should be actually canceled together with the contract contents of the contract that the deceased had exchanged, and a signal indicating consent from the bereaved terminal. This is because the contract will be canceled on behalf of the deceased only when the contract is obtained. By the above-described operation, the bereaved family can recognize from the notified contract information that there is a possibility that the deceased has stored image data filled with memories with the family on a server or the like. You can choose not to cancel the contract by not sending from the terminal. That is, the bereaved family can prevent the data with memories of the deceased from being deleted upon cancellation, and the opportunity to miss the memories of the deceased can be prevented from being lost.

<< Second Embodiment >>
Next, a second embodiment of the present invention will be described.

  The system of the second embodiment determines whether or not the bereaved family wants to apologize, and if it is a situation to apologize, distributes moving image data to the survivor's PC terminal. The video data is what the deceased describes thanks to me. The bereaved family can even honor the deceased.

  The configuration and operation of the system according to the second embodiment will be described below. FIG. 5 is a diagram illustrating a configuration example of a system according to the second embodiment of the present invention.

[Description of configuration]
(1) System Configuration of Second Embodiment As shown in FIG. 5, the system of the second embodiment includes a mobile terminal 21, a PC terminal 2, and a surrogate agency server 3, instead of the mobile terminal 21, A PC terminal 22 and a surrender agency server 23 are provided.

  Since configurations other than those described above are the same as those of the system according to the first embodiment, the same reference numerals are given and description thereof is omitted.

  In addition, the mobile terminal 21, the PC terminal 22, and the surrogate proxy server 23 have the same functions as the mobile terminal 1, the PC terminal 2, and the surrogate proxy server 3, respectively. In the present embodiment, functions newly added to the mobile terminal 21, the PC terminal 22, and the surrender proxy server 23 will be described in detail in “Description of operation” described later.

[Description of operation]
The operation of the system of this embodiment will be described. 6 and 7 are diagrams for explaining the operation of the system according to the second embodiment of the present invention. FIG. 6 is a diagram for explaining the operation of registering moving image data. FIG. 7 is a diagram for explaining an operation of distributing moving image data to a bereaved family who is deceased.

(1) Pre-registration operation of moving image data First, the mobile terminal 21 has a moving image shooting function as in a general smartphone.

  While alive, the contractor with the mobile terminal 21 uses the video shooting function to shoot a video that expresses thanks to the bereaved family. The moving image data is stored in the mobile terminal 21 by shooting.

  After shooting, the contractor presses the “#” button and the “3” button of the mobile terminal 21.

  The instruction manual of the portable terminal 21 describes that when the “#” button and the “3” button are pressed, the photographed moving image data is registered in the cancellation agent server 23, and the contractor After understanding, press the “#” button and the “3” button.

  When the “#” button and the “3” button are pressed, the mobile terminal 21 cancels a packet requesting registration of moving image data (hereinafter referred to as “moving image registration request packet”) as shown in FIG. It transmits to the server 23 (S30). At this time, the mobile terminal 21 transmits the moving image registration request packet to be transmitted after including the moving image data to be stored.

  Upon receiving the moving image registration request packet, the surrender agency server 23 extracts moving image data from the received moving image registration request packet, and stores the extracted moving image data in a memory provided in itself (S31).

  Thereafter, the contractor performs pressing of the “#” button and the “1” button and pressing of the “#” button and the “2” button. The mobile terminal 21 and the surrender agency server 23 perform the above-described processing of S1 to S4, similarly to the mobile terminal 1 and the surrogate agency server 3.

(2) Transmission of moving image data When the contractor dies, the system of the present embodiment performs the above-described S10 to S15 as in the system of the first embodiment, as shown in FIG. In that case, the surrender proxy server 23 receives the reply packet from the government office server 4.

  When the surrender proxy server 23 receives the reply packet, it performs the process of S16 as with the surrogate proxy server 3, and determines whether or not the number 210 indicating that the death notice has been submitted is included (S16).

  Here, the description is continued assuming that the number 210 is included.

  When it is determined that the reply packet contains the number 210 (Yes in S16), the surrogate agency server 23 asks for consent to cancel the contract that the contractor has exchanged, as in S17 described above. Is transmitted to the PC terminal 22 (S32). However, the surrogate agency server 23 transmits a mail requesting consent to be transmitted including a questionnaire for confirming the status of the bereaved family. This is to determine whether the bereaved family wants to apologize for the deceased.

  The questionnaire confirming the status of the bereaved family may be as follows.

"questionnaire:
How is the current situation? Please answer if you like.
1. I want to apologize for the deceased. In that case, please reply with an e-mail with "submitted" in the subject line.
2. usually. If you like, please reply with "Normal" email in the subject line. "
When receiving the email requesting consent, the PC terminal 22 activates the mailer and displays the received email requesting consent on the screen (S33). Specifically, the PC terminal 22 displays an email as follows. The email also includes a questionnaire confirming the status of the bereaved family.

"I will inform you that the contractor who has become the deceased has signed the following contract. We will cancel the following contract on behalf of us, but is it OK to cancel? If you agree to the cancellation, please reply with an email with the words “I agree” in the subject line of the email.
・ Contract information (contract details):
Contracting party:
Contractor: Name of the contractor (hereinafter referred to as “Class A”)
Contracted company: Name of contracted company (hereinafter referred to as “B”)
Agreement between the parties:
・ Otsu offers a blog service and Internet connection service to the former
To do.

            ・ Party A pays service fee of 4000 yen per month to B.

questionnaire:
How is the current situation? Please answer if you like.
1. I want to apologize for the deceased. In that case, please reply with an e-mail with "submitted" in the subject line.
2. It is normal. In that case, please reply with "Normal" and the email in the subject line. "
The bereaved family can transmit from the PC terminal 22 a mail (hereinafter referred to as “reply mail”) in which any one of “agree”, “apologize”, “ordinary”, or a combination is described.

  Here, it is assumed that the deceased family has sent a reply mail from the PC terminal 22. The reply mail has “I want to apologize” in the subject line.

  Upon receiving the reply mail from the PC terminal 22, the surrogate agency server 23 determines whether or not the text “I agree” is included in the subject field of the received mail (S35). The cancellation agent server 23 may determine whether or not the text “I agree” is included in the subject line of the mail by a general mail filtering function.

  The surrogate proxy server 23 indicates that the reply mail is a mail indicating consent when the text “I agree” is included in the subject field of the received mail (Yes in S35). Similarly to step 3, a cancellation application packet is transmitted (S20).

  Here, the text “Agree” is not included in the subject field of the received mail. The cancellation agent server 23 determines that the text “I agree” is not included in the subject field of the received mail.

  When the surrogate proxy server 23 determines that the text “I agree” is not included in the subject field of the received mail (No in S35), the text “I want to apologize” appears in the mail subject field. It is determined whether it is included (S36).

  The received mail contains the text “I want to apologize” in the subject field.

  The cancellation agent server 23 transmits the moving image data to be stored as a packet to the PC terminal 22 when the subject line of the received mail includes the characters “I want to apologize” (Yes in S36) (S37). .

  The PC terminal 22 has a moving image reproduction function, and when receiving a packet including moving image data, reproduces the moving image data included in the received packet by the moving image reproduction function (S38).

  The video data is a video that the deceased expresses thanks to the bereaved family. In the system of the present embodiment, the bereaved family is thanked by the deceased and can honor the deceased.

  In the determination of S36, the surrogate proxy server 23 does not do anything in particular when the subject line of the received mail does not include the characters “I want to apologize” (No in S36). Wait for a predetermined timing to execute.

  The above-mentioned “video that the deceased expresses thanks to the bereaved family” is a video showing gratitude. The mail including the characters “I want to apologize” in the subject field is information indicating sorrow.

(7) System for requesting consent from a person other than the family The system according to the present embodiment transmits a signal for requesting consent to the PC terminal 22 used by the contractor's family in S32 described above.

  The system of this embodiment can also transmit a signal for requesting consent to a terminal (not shown) used by a person other than the family (for example, a friend) instead of the PC terminal 22 used by the family. In that case, the contractor designates a person other than his / her family (for example, one of his friends who is close to him / her) during his lifetime, and the email address of the designated friend (hereinafter referred to as “Friend A”). To the microSD memory card. Further, the contractor inserts the written microSD memory card into the mobile terminal 1 and presses the “#” button and the “1” button of the mobile terminal 1. As a result, the system of the present embodiment performs the above-described S1 to S4, and further executes S10 to S17 after the contractor dies. As a result of S10 to S17 being executed, an email requesting consent including contract information is notified to the friend A's terminal. The terminal used by the friend A includes a general mailer that receives and displays mail addressed to the mail address of Mr. A.

  The friend A can recognize from the contract information in the displayed e-mail that the deceased may have stored image data filled with memories of Mr. A on a server or the like. When Mr. A notices the possibility, Mr. A can choose not to cancel the contract by not transmitting a signal indicating consent from the terminal. That is, the friend A can prevent the data clogged with the deceased from being deleted along with the cancellation, and can not lose the opportunity to miss the memory with the deceased.

[Description of effects]
In the system according to the present embodiment, the bereaved family can remember the deceased more than the system according to the first embodiment.

  This is because the system according to the present embodiment determines whether the bereaved family wants to apologize, and if it is a situation where the deceased wants to apologize, displays video data that the deceased expresses thanks on the PC terminal 22. The bereaved family is able to honor the deceased because they are thankful to the deceased for the place they wanted to apologize.

  In the system of the present embodiment, the bereaved family can keep the opportunity to miss the memories of the deceased as in the system of the first embodiment.

  This is because the system of this embodiment notifies the beacon's terminal of a signal requesting consent for cancellation together with the contract contents, as in the system of the first embodiment, and a signal indicating consent is obtained from the terminal of the bereaved This is because only the contract is canceled.

  In the system of the present embodiment, even if it is not the bereaved family, the person designated by the contractor before his / her life can be prevented from losing the opportunity to miss the memories of the deceased.

  This is because the system according to the present embodiment notifies the contract request and a signal for requesting consent for cancellation to the terminal of the person designated by the contractor (for example, friend A), and a signal indicating consent is obtained from the terminal. This is because the contract cancellation operation can be performed only in the case where the contract is canceled. The person designated by the contractor (friend A) can recognize from the contract information that the deceased has stored the image data filled with memories of himself / herself in the server or the like. By not transmitting a signal from the terminal, it is possible to select not to cancel the contract. That is, the person designated by the contractor (for example, friend A) can prevent the data with memories of the deceased from being deleted upon cancellation, and does not lose the opportunity to miss the memories of the deceased. Can be.

<< Third Embodiment >>
FIG. 8 is a diagram illustrating a configuration example of a system according to the third embodiment of the present invention. The configuration and operation of the system according to the third embodiment will be described below.

[Description of configuration]
(1) Configuration of System of Third Embodiment As shown in FIG. 8, the system of the third embodiment includes a device 100, a first device 200, and a second device 210. The device 100 is a device connected to the first device 200 and the second device 210.

(2) Configuration and Function of Apparatus 100 The apparatus 100 includes a confirmation unit 101 and a surrogate substitution unit 102.

  When a predetermined signal indicating the contractor's death is input, the confirmation unit 101 sends an agreement confirmation signal for requesting consent to cancel the contract together with contract information indicating the contents of the contract that the contractor has exchanged. Is output to the first device 200 used by the person designated.

  The cancellation agent unit 102 sends a cancellation application signal for applying for cancellation of the contract to the second apparatus 210 only when a signal indicating consent is input from the first apparatus 200 in response to the consent confirmation signal. Output.

(3) Second Device 210 The second device 210 is a device that cancels a contract by inputting a cancellation application signal.

(4) Means for Realizing the Confirmation Unit 101 and the Cancellation Agency 102 The confirmation unit 101 and the cancellation agency 102 are composed of an arithmetic processing unit such as a CPU (Central Processing Unit), a general memory such as a RAM, And a network interface. RAM is an abbreviation for Random Access Memory.

[Description of operation]
Next, the operation of the system of this embodiment will be described.

  First, it is assumed that a person holding a mobile terminal (not shown) has signed a contract with a provider. The contract includes a contract for providing a blog service, and a person who owns a mobile terminal (hereinafter referred to as a “contractor”) publishes an image of memories with his family on the blog.

  Further, the contractor contacts the administrator of the apparatus 100 and has contract information indicating the contents of the contract exchanged by the contractor set in the confirmation unit 101 of the apparatus 100 in advance. At that time, the contractor designates a family (for example, a son), and the IP (Internet Protocol) address of the first device 200 used by the family is also set in advance in the confirmation unit 101 of the device 100.

  Then, suppose that the contractor died.

  The deceased contractor's family (for example, the contractor's son) inputs a predetermined signal indicating the contractor's death to the apparatus 100 from a portable terminal (not shown) or the like. The predetermined signal indicating the contractor's death may be an email describing that the contractor has died.

  When a predetermined signal indicating the contractor's death is input to the confirmation unit 101 of the apparatus 100, an agreement confirmation signal for requesting consent for the cancellation of the contract together with contract information indicating the contents of the contract that the contractor has exchanged. Is output to the first device 200 used by the person designated by the contractor (for example, the son of the contractor).

  The consent confirmation signal may be a packet. The confirmation unit 101 of the device 100 transmits the consent confirmation signal after converting the destination IP address of the consent confirmation signal, which is a packet, into a preset IP address. This is to make the consent confirmation signal reach the first device 200.

  By the way, the above-mentioned contract information includes character information indicating the content of agreement between the parties to the contract (for example, a provider provides a blog service to the contractor).

  The contractor's family (for example, the contractor's son) confirms the contract information notified to the first device 200, so that the deceased person leaves image data filled with memories of the family on the blog server or the like. You can notice the possibility.

(1) Operation when the contractor's family does not agree to the cancellation The contractor's family (for example, the contractor's son) who confirmed the contract information blogs the image data of the deceased's family with memories. It is assumed that the first device 200 has transmitted an email stating that the server does not agree with the cancellation and notices the possibility of remaining in the server or the like, and therefore does not agree with the cancellation. The email describing the disagreement is a signal indicating the disagreement.

  Here, as described above in “(2) Configuration and function of the device 100”, the device 100 cancels the application for canceling the contract only when a signal indicating consent is input from the first device 200. This is a device that outputs an application signal from the surrender agent 102 to the second device 210. When a signal indicating that the device 100 does not agree is input, the device 100 does not output a cancellation request signal from the cancellation agent unit 102 to the second device 210.

  The second device 210 does not cancel the contract because the cancellation application signal is not input. As a result, the memory-filled image data posted on the blog is not deleted.

  As described above, in the system according to the present embodiment, the contractor's family (for example, the contractor's son) confirms the notified contract information, and the deceased blogs the image data filled with memories of the family. You can notice the possibility of remaining in the server. When noticed, the contractor's family (for example, the contractor's son) does not transmit a signal indicating consent from the first apparatus 200, thereby preventing the image data filled with memories from being deleted. . The contractor's family (for example, the contractor's son) can prevent the image data filled with memories from being deleted and not lose the opportunity to miss the memories of the deceased. The signal indicating consent may be an email indicating consent.

(2) Operation when contractor's family agrees to cancel the contract When the contractor's family agrees to cancel the contract, the first apparatus 200 transmits a signal indicating consent. The signal indicating consent may be an email in which the consent is written in the subject field.

  When a signal indicating consent is input from the first device 200 in response to the consent confirmation signal, the cancellation agent unit 102 of the device 100 sends a cancellation request signal for applying for cancellation of the above-described contract to the second device 210. Output to.

  When the cancellation application signal is input, the second device 210 cancels the contract. At this time, the second device 210 also deletes the image data described in the contractor's blog upon cancellation.

(3) About the person designated by the contractor In addition to the son, the contractor may be designated as a family such as his daughter or a parent. A family is a relative. The contractor can also designate a person other than the family, for example, a friend, a teacher, a student, or a brother-in-law. The contractor sets the IP address of the first device 200 used by the designated person before the birth in the confirmation unit 101 of the device 100.

[Description of effects]
According to the present embodiment, a person designated by the contractor (for example, the contractor's family, friends, etc.) can be prevented from losing the opportunity to miss the memories of the deceased.

  This is because the system notifies the terminal (first device 200) of the person designated by the contractor of the contract that the deceased had exchanged with the content of the contract as well as a signal requesting consent to cancel the contract. This is because the contract is canceled only when a signal indicating consent is obtained from the terminal. Through the above-described operation, a person designated by the contractor (for example, a bereaved family or a friend) notices from the notified contract information that the deceased may leave image data filled with memories of himself / herself in the blog server or the like. be able to. And if a person designated by the contractor (for example, a bereaved family or a friend) notices that there is a possibility of leaving image data filled with memories, the contract is not canceled by not sending a signal indicating consent from the terminal. You can choose that. In other words, a person designated by the contractor (for example, a bereaved family or a friend) can prevent image data filled with memories of the deceased from being deleted upon cancellation, and loses the opportunity to miss the memories of the deceased. Can not be.

  The embodiment described above is not limited to the embodiment, and various modifications can be made without departing from the scope of the invention in the implementation stage.

Furthermore, a part or all of each of the above embodiments can be described as in the following supplementary notes, but is not limited thereto.
(Appendix 1)
A device connected to the first device and the second device,
When a predetermined signal indicating the contractor's death is input, the contractor specifies an agreement confirmation signal for requesting consent for the cancellation of the contract along with contract information indicating the contents of the contract with which the contractor has exchanged. A confirmation unit for outputting to the first device used by a person;
Only when a signal indicating consent in response to the consent confirmation signal is input from the first device, a cancellation application signal for applying for cancellation of the contract is performed by inputting the cancellation application signal. A surrogate agent that outputs to the second device;
A device comprising:
(Appendix 2)
When the cancellation agent includes information indicating condolence in the signal input from the first device in response to the consent confirmation signal including information for confirming the status of the user of the first device, Outputting predetermined video data indicating gratitude to the first device;
The apparatus according to supplementary note 1, wherein:
(Appendix 3)
The consent confirmation signal for requesting consent is an email requesting consent,
The signal indicating consent is an email indicating consent,
The input signal is an input mail.
The apparatus according to appendix 2, characterized in that:
(Appendix 4)
The contract information includes an agreement between the parties to the contract,
The apparatus according to any one of appendices 1 to 3, characterized in that:
(Appendix 5)
A method of a device connected to a first device and a second device, comprising:
When a predetermined signal indicating the contractor's death is input, the contractor specifies an agreement confirmation signal for requesting consent for the cancellation of the contract along with contract information indicating the contents of the contract with which the contractor has exchanged. A confirmation step of outputting to the first device used by a person;
Only when a signal indicating consent in response to the consent confirmation signal is input from the first device, a cancellation application signal for applying for cancellation of the contract is performed by inputting the cancellation application signal. A surrogate agency step for outputting to the second device;
A method characterized by that.
(Appendix 6)
In the cancellation agent step, when information indicating condolence is included in a signal input from the first device in response to the consent confirmation signal including information for confirming a situation of a user of the first device Outputting predetermined video data indicating gratitude to the first device;
The method according to appendix 5, characterized in that:
(Appendix 7)
The consent confirmation signal for requesting consent is an email requesting consent,
The signal indicating consent is an email indicating consent,
The input signal is an input mail.
The method according to appendix 6, characterized in that:
(Appendix 8)
The contract information includes an agreement between the parties to the contract,
The method according to any one of appendices 5 to 7, characterized in that:
(Appendix 9)
A processor implemented in a device connected to the first device and the second device;
When a predetermined signal indicating the contractor's death is input, the contractor specifies an agreement confirmation signal for requesting consent for the cancellation of the contract along with contract information indicating the contents of the contract with which the contractor has exchanged. Confirmation processing to be output to the first device used by a person;
Only when a signal indicating consent in response to the consent confirmation signal is input from the first device, a cancellation application signal for applying for cancellation of the contract is performed by inputting the cancellation application signal. A surrogate agency process to output to the second device;
A program to let you do.
(Appendix 10)
In the surrogate agency process, when information indicating condolence is included in the signal input from the first device in response to the consent confirmation signal including information for confirming the status of the user of the first device, A process of outputting predetermined video data indicating gratitude to the first device;
The program according to appendix 9, which is executed by the processor.
(Appendix 11)
The consent confirmation signal for requesting consent is an email requesting consent,
The signal indicating consent is an email indicating consent,
The input signal is an input mail.
The program according to appendix 10, characterized by:
(Appendix 12)
The contract information includes an agreement between the parties to the contract,
The program according to any one of appendices 9 to 11, characterized in that:
(Appendix 13)
The person designated by the contractor is the son of the contractor, the daughter of the contractor, the parent of the contractor, the friend of the contractor, the teacher of the contractor, and the contractor specified by the contractor. Or a brother-in-law of the contractor,
The program according to any one of appendices 9 to 12, characterized in that:

1, 21 Mobile terminal 2, 22 PC (Personal Computer) terminal 3, 23 Cancellation agent server 4 Government server 5 Business server 6, 94 Internet 91 User terminal 92 Cancellation agent 93 Contracted terminal 100 Device 101 Confirmation unit 102 Cancellation Agent 200 First device 210 Second device

Claims (10)

A device connected to the first device and the second device,
When a predetermined signal indicating the contractor's death is input, the contractor specifies an agreement confirmation signal for requesting consent for the cancellation of the contract along with contract information indicating the contents of the contract with which the contractor has exchanged. A confirmation unit for outputting to the first device used by a person;
Only when a signal indicating consent in response to the consent confirmation signal is input from the first device, a cancellation application signal for applying for cancellation of the contract is performed by inputting the cancellation application signal. A surrogate agent that outputs to the second device;
A device comprising: When the cancellation agent includes information indicating condolence in the signal input from the first device in response to the consent confirmation signal including information for confirming the status of the user of the first device, Outputting predetermined video data indicating gratitude to the first device;
The apparatus according to claim 1. The consent confirmation signal for requesting consent is an email requesting consent,
The signal indicating consent is an email indicating consent,
The input signal is an input mail.
The apparatus according to claim 2. The contract information includes an agreement between the parties to the contract,
The apparatus according to any one of claims 1 to 3, characterized in that: A method of a device connected to a first device and a second device, comprising:
When a predetermined signal indicating the contractor's death is input, the contractor specifies an agreement confirmation signal for requesting consent for the cancellation of the contract along with contract information indicating the contents of the contract with which the contractor has exchanged. A confirmation step of outputting to the first device used by a person;
Only when a signal indicating consent in response to the consent confirmation signal is input from the first device, a cancellation application signal for applying for cancellation of the contract is performed by inputting the cancellation application signal. A surrogate agency step for outputting to the second device;
A method characterized by that. In the cancellation agent step, when information indicating condolence is included in a signal input from the first device in response to the consent confirmation signal including information for confirming a situation of a user of the first device Outputting predetermined video data indicating gratitude to the first device;
6. The method of claim 5, wherein: The consent confirmation signal for requesting consent is an email requesting consent,
The signal indicating consent is an email indicating consent,
The input signal is an input mail.
The method according to claim 6. The contract information includes an agreement between the parties to the contract,
A method according to any one of claims 5 to 7, characterized in that A processor implemented in a device connected to the first device and the second device;
When a predetermined signal indicating the contractor's death is input, the contractor specifies an agreement confirmation signal for requesting consent for the cancellation of the contract along with contract information indicating the contents of the contract with which the contractor has exchanged. Confirmation processing to be output to the first device used by a person;
Only when a signal indicating consent in response to the consent confirmation signal is input from the first device, a cancellation application signal for applying for cancellation of the contract is performed by inputting the cancellation application signal. A surrogate agency process to output to the second device;
A program to let you do. In the surrogate agency process, when information indicating condolence is included in the signal input from the first device in response to the consent confirmation signal including information for confirming the status of the user of the first device, A process of outputting predetermined video data indicating gratitude to the first device;
The program according to claim 9, wherein the program is executed by the processor.

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