JP2017204154A - Evaluation device and evaluation method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable evaluation of sustainability more versatilely relative to various information communication services and solutions.SOLUTION: An evaluation device comprises: a first calculation unit which, on the basis of an evaluation basic unit and an evaluation unit amount stored in a first storage unit for each first item obtained by segmentation of sustainability relative to the environment of information communication solutions, sustainability relative to the economy, sustainability relative to the society and sustainability relative to customer satisfaction and for each information communication service constituting the information communication solutions, calculates an evaluation amount relative to the sustainability of each first item; and a second calculation unit which totalizes evaluation amounts for each information communication service and calculates an evaluation amount relative to the sustainability of the information communication solutions.SELECTED DRAWING: Figure 3

Description

  The present invention relates to an evaluation apparatus and an evaluation method.

  The world is faced with various problems associated with the problem of disparity between the rich and the poor, global environmental problems that are becoming borderless, and the globalization of corporate management. Under these circumstances, the United Nations proposed the principle of responsible investment in 2006. The principle of responsible investment is the idea that investing in a company is not short-term, but should be done from the perspective of contributing to the creation of a sustainable international society, as well as from the perspective of improving long-term profits. Responsible investment principles require that investment decisions include not only traditional economic perspectives, but also environmental, social, and corporate governance perspectives. From this social background, there is a need for a means to evaluate the environmental, economic and social sustainability of corporate activities. In the information communication field, environmental impact assessment methods for information communication devices, networks, and services have been standardized (Non-Patent Documents 1 and 2).

JP-A-2005-78558 JP 2007-323570 A

“JT-L1410 Environmental Impact Assessment Methodology for ICT Products / Networks / Services”, Information and Communication Technology Committee "Outline of environmental impact assessment methods using ICT", Ministry of Internal Affairs and Communications

  However, the sustainability assessment methods for the economy and society and the integrated assessment methods for environmental, economic and social sustainability have not yet been established. For example, Patent Document 1 proposes a method of comparing an old service and a new service using information communication with respect to environmental load, time, and cost, but there is no viewpoint of social sustainability.

  On the other hand, Patent Document 2 proposes a method for calculating a specific evaluation index related to an information communication service.

  However, the development of information and communication services is remarkable, and the development of information and communication solutions that combine information and communication services is also progressing. Therefore, a more versatile method that does not limit evaluation indexes is required.

  The present invention has been made in view of the above points, and an object of the present invention is to enable more versatile evaluation of sustainability for various information communication services and solutions.

  Therefore, in order to solve the above-mentioned problems, the evaluation device is divided into the first items that subdivide the environmental sustainability of information communication solutions, economic sustainability, social sustainability, and customer satisfaction sustainability. In addition, for each information communication service that constitutes the information communication solution, an evaluation amount related to sustainability for each of the first items is calculated based on the evaluation basic unit and the evaluation unit amount stored in the first storage unit. A first calculation unit that calculates for each information communication service; and a second calculation unit that calculates evaluation values for the sustainability of the information communication solution by aggregating evaluation amounts for each information communication service. Have.

  Sustainability assessment can be made more versatile for various information communication services and solutions.

It is a figure which shows an example of a large item, a middle item, and a small item. It is a figure which shows the hardware structural example of the evaluation apparatus in embodiment of this invention. It is a figure which shows the function structural example of the evaluation apparatus in embodiment of this invention. It is a flowchart for demonstrating an example of the process sequence which an evaluation apparatus performs. It is a figure which shows an example of the evaluation result of each sustainability small item for every information communication service. It is a figure which shows an example of the calculation result of the sustainability evaluation amount of each sustainability subitem of a target solution, and a single index. It is a figure which shows an example of the calculation result of the sustainability evaluation amount for every reclassification item.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. First, an outline of the present embodiment will be described.

An information communication solution is composed of two or more different information communication services. In order to evaluate the sustainability of each information communication service that constitutes the information communication solution, the following classification is performed.
(1) Items that include the environment, economy, society, customer satisfaction, etc. are set as major items for evaluation.
(2) Subdivide the society of large items and set items including safety, health and comfort as medium items in addition to environment, economy, society and customer satisfaction.
(3) Further subdivide the items of safety, health and comfort, discharge environmental impact, cost performance, disaster risk, accident risk, crime risk, information security risk, health management, disease prevention, health care, stress, opportunity Specific sub-items such as expansion, barrier-free, simplification, ubiquitous, and user satisfaction.

  FIG. 1 shows examples of large items, medium items, and small items.

  In this embodiment, in order to evaluate the sustainability of a certain information communication service, the evaluation basic unit and the evaluation unit for each of the small items changed between the case where the information communication service is introduced and the case where the information communication service is desired to be introduced. The sustainability of the information communication service is calculated by calculating the amount and then summing the values of all items. The evaluation basic unit is an evaluation amount per unit related to the evaluation amount. The evaluation unit amount is a unit amount related to the evaluation amount.

  In the case of information and communication solutions, the sustainability is evaluated by adding the synergy between information and communication services to the sum of the sustainability evaluation values of the individual information and communication services that make up the information and communication solutions. To do. Therefore, the sustainability of the information communication service and the sustainability of the information communication solution are calculated based on the following equations 1 to 3.

式１は、情報通信ソリューションの持続可能性評価総量が、情報通信ソリューションを構成する個々の情報通信サービスの持続可能性評価総量と２つ以上の異なる情報通信サービス間の持続可能性評価における相乗効果の合計となることを示す。

Equation 1 shows that the total amount of sustainability evaluation of information and communication solutions is the synergistic effect in the sustainability evaluation between two or more different information and communication services and the total amount of sustainability evaluation of individual information and communication services that make up the information and communication solution. Indicates the sum of

  Expression 2 indicates that the total sustainability evaluation amount of the information communication service is the sum of the sustainability evaluation amounts related to the sustainability medium items of the information communication service.

  In Equation 3, the sustainability evaluation amount for the sustainability item of the information and communication service is obtained as the sum of the products of the evaluation unit amount and the evaluation unit of each sustainability subitem included in the sustainability item. It shows that.

  Note that the sustainability assessment value for the sustainability middle item or the sustainability sub-item of the information communication service is converted into a single index by conversion into monetary value. By doing so, it becomes possible to evaluate the sustainability of both the economy and society, as well as the integrated assessment of environmental, economic and social sustainability.

  In addition, the evaluation result converted into a single index can be reclassified and output from different viewpoints such as social loss reduction, avoidance risk, and user cost reduction.

  Hereinafter, the evaluation apparatus 10 that implements the above will be described.

  FIG. 2 is a diagram illustrating a hardware configuration example of the evaluation apparatus according to the embodiment of the present invention. The evaluation device 10 in FIG. 2 includes a drive device 100, an auxiliary storage device 102, a memory device 103, a CPU 104, an interface device 105, and the like that are connected to each other via a bus B.

  A program that realizes processing in the evaluation apparatus 10 is provided by a recording medium 101 such as a CD-ROM. When the recording medium 101 storing the program is set in the drive device 100, the program is installed from the recording medium 101 to the auxiliary storage device 102 via the drive device 100. However, the program need not be installed from the recording medium 101 and may be downloaded from another computer via a network. The auxiliary storage device 102 stores the installed program and also stores necessary files and data.

  The memory device 103 reads the program from the auxiliary storage device 102 and stores it when there is an instruction to start the program. The CPU 104 executes a function related to the evaluation device 10 according to a program stored in the memory device 103. The interface device 105 is used as an interface for connecting to a network.

  FIG. 3 is a diagram illustrating a functional configuration example of the evaluation apparatus according to the embodiment of the present invention. 3, the evaluation apparatus 10 includes an evaluation amount calculation unit 11, an evaluation total amount calculation unit 12, a single index calculation unit 13, a reclassification calculation unit 14, an output unit 15, and the like. Each of these units is realized by processing that one or more programs installed in the evaluation apparatus 10 cause the CPU 104 to execute. The evaluation apparatus 10 also uses databases (storage units) such as an evaluation unit amount DB 121, an evaluation basic unit DB 122, an evaluation amount DB 123, a synergistic effect DB 124, a conversion coefficient DB 125, and a reclassification DB 126. Each of these databases can be realized using, for example, the auxiliary storage device 102 or a storage device that can be connected to the evaluation device 10 via a network.

  The evaluation unit amount DB 121 stores the evaluation unit amount of each sustainability small item for each information communication service. The evaluation basic unit DB 122 stores an evaluation basic unit of each sustainability small item for each information communication service.

  The evaluation amount calculation unit 11 calculates the sustainability evaluation amount of each sustainability small item for each information communication service.

  The total evaluation amount calculation unit 12 sums up the sustainability evaluation amount of each sustainability sub-item of each information communication service for each sustainability sub-item. At this time, the evaluation total amount calculation unit 12 considers a synergistic effect between the information communication services.

  The synergistic effect DB 124 stores the synergistic effect of each sustainability small item for each combination of information communication services that constitute the same information communication solution.

  The conversion coefficient DB 125 stores a coefficient (hereinafter referred to as “conversion coefficient”) for converting a sustainability evaluation amount into a single index for each sustainability small item.

  The single index calculation unit 13 calculates a value based on the single index based on the conversion coefficient for the sustainability evaluation amount of each sustainability small item.

  In the reclassification DB 126, each of the small sustainability items is associated with items (hereinafter referred to as “reclassification items”) from the viewpoint of the beneficiary of the information communication solution (user, introducer, etc.). Information is stored.

  The reclassification calculation unit 14 calculates the sustainability evaluation amount of each reclassification item.

  The output unit 15 outputs, for example, calculation results by the evaluation amount calculation unit 11, the evaluation total amount calculation unit 12, the single index calculation unit 13, the reclassification calculation unit 14, and the like.

  Hereinafter, a processing procedure executed by the evaluation apparatus 10 will be described. FIG. 4 is a flowchart for explaining an example of a processing procedure executed by the evaluation apparatus. Note that an information communication solution to be processed is specified at the start of FIG. Hereinafter, the designated information communication solution is referred to as “target solution”.

  In step S <b> 101, the evaluation amount calculation unit 11 refers to the evaluation unit amount DB 121 and the evaluation basic unit DB 122, and sets the evaluation basic unit and evaluation unit amount for each sustainability small item for each information communication service constituting the target solution. To calculate the sustainability evaluation amount for each information communication service and for each small sustainability item. Note that the value stored in the evaluation unit amount DB 121 for the information communication service and the sustainability small item is used as the evaluation unit amount of the certain sustainability small item for the information communication service. The value stored in the evaluation basic unit DB 122 for the information communication service and the sustainability small item is used as the evaluation basic unit of a certain sustainability small item related to a certain information communication service.

  FIG. 5 is a diagram illustrating an example of an evaluation result of each sustainability small item for each information communication service. In FIG. 5, sustainability sub-items are arranged in the row direction, and information communication services constituting the target solution are arranged in the column direction. The value in the Mth row of the Nth column indicates the evaluation amount of the sustainability small item M for the information communication service N.

  In this embodiment, the smart city information communication solution that contributes to disaster countermeasures, safety and security, and monitoring, which combines the three information communication services of the Internet contact network service, the wireless Internet provision service, and the information transmission service. It is an example of evaluation object.

  Internet communication network service distributes Internet connection terminals such as tablet terminals to citizens, and citizens and supporters routinely consult and interact via Internet servers, citizens use online delivery shopping to stores, disasters Sometimes it is an information and communication service for local governments and NPOs to confirm the safety of citizens and distribute disaster information.

  The wireless Internet service provides a wireless Internet environment around the station, and on a daily basis, provides wireless Internet services and store information in the vicinity to citizens. In the event of a disaster, the local government distributes disaster information to citizens and visitors. Is an information communication service.

  The simultaneous information transmission service is an information communication service for the local government to provide disaster information to the citizens at the same time using a plurality of means such as the Internet, mobile mail, disaster prevention radio, and cable TV in the event of a disaster.

  In FIG. 5, there is a small sustainability item with no value for each information communication service. This means that the sustainability sub-item is not applicable for the information communication service. For such a set of information communication service and sustainability small items, values may not be stored in the evaluation unit amount DB 121 and the evaluation basic unit DB 122.

  Subsequently, the total evaluation amount calculation unit 12 calculates the total sum of sustainability evaluation amounts of each information communication service for each sustainability evaluation sub-item (S102). That is, the sustainability evaluation amount of the target solution is calculated for each of the sustainability evaluation sub-items. At this time, the sum is corrected by a synergistic effect on the combination of information communication services.

  Subsequently, the single index calculation unit 13 converts each corrected sum calculated in step S102 into a single index for each sustainability evaluation small item (S103).

  FIG. 6 is a diagram illustrating an example of a calculation result of a sustainability evaluation amount and a single index for each sustainability sub-item of the target solution. FIG. 6 shows the evaluation amount, conversion coefficient, and single index value of the smart city information communication solution for each of the sustainability sub-items. Among these, the evaluation amount of the information communication solution of the smart city is the calculation result in step S102.

  Here, for example, the sustainability evaluation amount of “discharge of environmental load” and “cost performance” is different from a value obtained by simply adding the values in FIG. This is because a synergistic effect is taken into consideration. In other words, “environmental impact emission” and “cost performance” are sustainable as a synergistic effect of the combination of three information communication services: Internet communication network service, wireless Internet provision service, and information transmission service. It is stored in the synergistic effect DB 124 that the valence is reduced to 50%.

  Therefore, in FIG. 6, the value of “discharge of environmental load” is the sum of the values in FIG. 1 (800 + 900 + 100 = 1800) × 0.5 = 900. In addition, the value of “system construction / maintenance cost” in “cost performance” is the sum of the values in FIG. 1 (3000 + 100000 + 100000) × 0.5 = 56500.

  In addition, the synergistic effect regarding “emission of environmental load” and “cost performance” is an effect of suppressing an increase in carbon dioxide emissions and a cost reduction effect due to shared use of apparatuses.

  In Formula 1, an example in which a synergistic effect is taken into consideration when calculating the sustainability evaluation total amount of the information communication solution is shown, but at the time of adding the sustainability small items as in step S102, A synergistic effect may be considered. That is, Formulas 1 to 3 show the concept in the present embodiment, and are not intended to necessarily calculate the total sustainability evaluation amount using Formulas 1 to 3 as they are. Absent.

  In FIG. 5, the conversion coefficient is a value stored in the conversion coefficient DB 125 for each sustainability small item. The positive effect conversion coefficient is positive (+), and the negative effect conversion coefficient is negative (-). The value of the single index is the calculation result of step S103. That is, the value of the single index is a value obtained by multiplying the evaluation amount of the smart city information communication solution by the conversion coefficient. In FIG. 6, an example is shown in which the amount (yen) is a single indicator, but other indicators may be used as a single indicator.

  Subsequently, the total evaluation amount calculation unit 12 aggregates the sustainability evaluation amount of each sustainability sub-item that is made into a single index for each sustainability intermediate item, thereby maintaining the sustainability of each sustainability intermediate item. A possibility evaluation amount is calculated (S104).

  Subsequently, the evaluation total amount calculation unit 12 aggregates the evaluation amount of each sustainability item for each sustainability large item, thereby evaluating the sustainability evaluation of each sustainability large item for each information communication solution. The amount is calculated (S105).

  Subsequently, the total evaluation amount calculation unit 12 calculates the total sustainability evaluation amount of the target solution by calculating the sum of the sustainability evaluation amounts of each sustainability large item of each information communication solution (S106).

Subsequently, the reclassification calculation unit 14 determines the sustainability evaluation amount of each sustainability small item based on the correspondence information between each sustainability small item and each reclassification item stored in the reclassification DB 126. Then, the sustainability evaluation amount for each reclassification item is calculated by summing up for each reclassification item (S107).
FIG. 7 is a diagram illustrating an example of the calculation result of the sustainability evaluation amount for each reclassification item. In (1) of FIG. 7, the evaluation amount (single index) of the information communication solution of the smart city is associated with the sustainability sub-item in the reclassification DB 126 for each sub-sustainability item. Reclassified items are shown. In addition, the reclassification item in FIG. 7 is an item which reclassified the small sustainability item from the viewpoint of the beneficiary entity.

  (2) of FIG. 7 shows the total result of the sustainability evaluation amount for each reclassification item based on (1). For example, among the reclassification items, “Business Opportunity Creation” corresponds to the small sustainability items of “Cost Performance” “Increase in Store Sales” and “User Satisfaction”. The total evaluation amount is shown.

  Subsequently, the output unit 15 outputs any or all of the calculation results in steps S101 to S107 (S108).

  As described above, according to the present embodiment, it is possible to evaluate sustainability more versatilely for various information communication services and solutions. That is, according to the present embodiment, it is possible to evaluate the sustainability of the economy and society for various information communication services and solutions in a simple and versatile manner, as well as the environment, economy, and society. An integrated assessment of sustainability can be made.

  In the present embodiment, the evaluation amount calculation unit 11 is an example of a first calculation unit. The evaluation total amount calculation unit 12 is an example of a second calculation unit. The single index calculation unit 13 is an example of a third calculation unit. The reclassification calculation unit 14 is an example of a fourth calculation unit. The evaluation unit amount DB 121 and the evaluation basic unit DB 122 are examples of the first storage unit. The synergistic effect DB 124 is an example of a second storage unit. The reclassification DB 126 is an example of a third storage unit.

  As mentioned above, although the Example of this invention was explained in full detail, this invention is not limited to such specific embodiment, In the range of the summary of this invention described in the claim, various deformation | transformation・ Change is possible.

DESCRIPTION OF SYMBOLS 10 Evaluation apparatus 11 Evaluation amount calculation part 12 Evaluation total amount calculation part 13 Single index calculation part 14 Reclassification calculation part 15 Output part 100 Drive apparatus 101 Recording medium 102 Auxiliary storage apparatus 103 Memory apparatus 104 CPU
105 Interface device 121 Evaluation unit amount DB
122 Evaluation unit DB
123 Evaluation DB
124 Synergy DB
125 Conversion coefficient DB
126 Reclassification DB
B bus

Claims (8)

Information communication that constitutes the information communication solution for each of the first items subdivided into environmental sustainability of the information communication solution, economic sustainability, social sustainability, and sustainability related to customer satisfaction. 1st calculation which calculates the evaluation quantity regarding the sustainability for every said 1st item for every said information communication service based on the evaluation basic unit and evaluation unit quantity memorize | stored in the 1st memory | storage part for every service And
A second calculation unit that aggregates the evaluation amount for each information communication service and calculates an evaluation amount related to the sustainability of the information communication solution;
The evaluation apparatus characterized by having. A third calculation unit that converts an evaluation amount related to sustainability for each of the first items into a value based on a single index;
The second calculation unit calculates an evaluation amount related to the sustainability of the information communication solution by aggregating values based on the single indicator.
The evaluation apparatus according to claim 1. The second calculation unit refers to a second storage unit that stores a synergistic effect for each combination of the information communication services, and totals the evaluation amount for each information communication service based on the synergistic effect.
The evaluation apparatus according to claim 1 or 2, characterized in that With reference to a third storage unit that stores correspondence information between the first item and the second item based on the beneficiary entity of the information communication solution, the evaluation amount for each of the first items is Having a fourth calculation unit for summing up each second item;
The evaluation apparatus according to any one of claims 1 to 3, wherein Information communication that constitutes the information communication solution for each of the first items subdivided into environmental sustainability of the information communication solution, economic sustainability, social sustainability, and sustainability related to customer satisfaction. 1st calculation which calculates the evaluation quantity regarding the sustainability for every said 1st item for every said information communication service based on the evaluation basic unit and evaluation unit quantity memorize | stored in the 1st memory | storage part for every service Procedure and
A second calculation procedure for calculating the evaluation amount related to the sustainability of the information communication solution by aggregating the evaluation amount for each information communication service;
Is performed by a computer. The computer executes a third calculation procedure for converting an evaluation amount related to sustainability for each of the first items into a value based on a single index,
The second calculation procedure calculates an evaluation amount related to the sustainability of the information communication solution by aggregating values based on the single indicator.
The evaluation method according to claim 5. The second calculation procedure refers to the second storage unit storing the synergistic effect for each combination of the information communication services, and totals the evaluation amount for each information communication service based on the synergistic effect.
The evaluation method according to claim 5 or 6, wherein With reference to a third storage unit that stores correspondence information between the first item and the second item based on the beneficiary entity of the information communication solution, the evaluation amount for each of the first items is The computer executes a fourth calculation procedure for summing up each second item.
The evaluation method according to any one of claims 5 to 7, wherein:

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