JP2017120545A - Maintenance/inspection management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To allow information on maintenance and inspection performed by workers to be managed easily.SOLUTION: A maintenance/inspection management system 1 comprises: a beacon device 20 for transmitting a beacon signal B1 including identification information I1 when an operation unit 11 is operated; a mobile communication terminal 30 for transmitting the identification information I1 to a management server 40 upon receiving the beacon signal B1; and a management server 40 for recording reception history of the identification information I1 in a reception history database upon receiving the identification information I1 from the mobile communication terminal 30, and for recording maintenance/inspection history of an apparatus performed by a worker in a maintenance/inspection information database on the basis of the reception history.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a maintenance inspection management system.

  In daily life, many parts or equipment that are consumed or deteriorated depending on the usage time, the number of times of use, and / or the usage environment, etc. are used, and some of them are regularly replaced or inspected (hereinafter referred to as “maintenance inspection”). Some of them need to be called). And depending on the type of parts or equipment, and depending on the contents of the contract, there are cases where such maintenance inspection work is performed by a maintenance inspection worker. In such a case, in a company or the like that dispatched workers, maintenance work information performed by the workers is managed as a history.

  For example, in Patent Document 1, an IC tag capable of reading and writing the shredder maintenance information in a contactless manner is provided in the shredder casing, and each time a serviceman performs the shredder maintenance, an external portable terminal for IC tag is used. A technique for updating maintenance information in the IC tag is disclosed.

JP 2007-136265 A

  By the way, in the technique described in Patent Document 1, as the maintenance information in the storage part of the IC tag, the solid identification number, the serial number, the manufacturing date, the version number, the initial delivery destination, the previous inspection date, the work content, the charge Each information of a person, a contact address, and an operation time at the previous inspection is stored in advance. Then, at the end of the maintenance by the serviceman, the serviceman manages the maintenance information by updating the information using the IC tag external portable terminal.

  However, in this technical field, work for registering information related to maintenance and inspection in advance for individual parts or equipment that requires maintenance and inspection by workers, and portable terminals and the like by workers who have performed maintenance and inspection are used. There has been a demand for a technique that can easily manage information related to maintenance and inspection without requiring the input of the work content that has been required.

  The present invention has been made in view of such a situation, and the object of the present invention is to register information related to maintenance inspection in advance for parts or equipment, or to allow an operator to input information after maintenance inspection work. Therefore, it is desirable to provide a technology that can easily manage information on maintenance inspections performed by workers.

  A maintenance inspection management system according to the present invention is a maintenance inspection management system for managing maintenance inspection of equipment performed by a worker, a beacon device for transmitting a beacon signal, a portable communication terminal possessed by the worker, and a portable communication terminal And a management server capable of communicating with each other. The beacon device includes a storage unit that stores identification information, an operation unit that receives an operation by a worker, and a transmission unit that transmits a beacon signal including the identification information when the operation unit is operated. The mobile communication terminal includes a receiving unit that receives a beacon signal and a server communication unit that transmits identification information to the management server when the receiving unit receives the beacon signal. In addition, the management server receives the identification information when receiving the identification information from the reception history database for recording the reception history of the identification information, the maintenance inspection information database for recording the maintenance inspection history of the equipment, and the server communication unit. And a processing unit that records the history in a reception history database and records the maintenance inspection history of the equipment performed by the worker in the maintenance inspection information database based on the reception history.

  In the present invention configured as described above, a beacon signal including identification information is transmitted from the beacon device to the management server, triggered by the operation of the operation unit of the beacon device by the worker. In the management server, the maintenance inspection history of the equipment performed by the worker is recorded in the maintenance inspection information database based on the reception history of the identification information. According to the present invention having such a configuration, the maintenance inspection carried out by the worker without registering information related to the maintenance inspection in advance for the parts or equipment or having the worker input after the maintenance inspection work. It is possible to easily manage information regarding.

1 is a schematic diagram showing an overall configuration of a maintenance inspection management system according to a first embodiment of the present invention. It is a block diagram which shows the internal structure of the maintenance inspection management system which concerns on the 1st Embodiment of this invention. It is explanatory drawing which shows the structure of the water purifier information database which concerns on the 1st Embodiment of this invention. It is explanatory drawing which shows the structure of the customer information database which concerns on the 1st Embodiment of this invention. It is explanatory drawing which shows the structure of the reception log | history database which concerns on the 1st Embodiment of this invention. It is explanatory drawing which shows the structure of the filter exchange information database which concerns on the 1st Embodiment of this invention. It is a sequence diagram which shows operation | movement of each part of the maintenance inspection management system which concerns on the 1st Embodiment of this invention. It is a block diagram which shows the internal structure of the maintenance inspection management system which concerns on the 2nd Embodiment of this invention. It is explanatory drawing which shows the structure of the worker database which concerns on the 2nd Embodiment of this invention. It is explanatory drawing which shows the structure of the customer information database which concerns on the 2nd Embodiment of this invention. It is explanatory drawing which shows the structure of the reception log | history database which concerns on the 2nd Embodiment of this invention. It is explanatory drawing which shows the structure of the filter exchange information database which concerns on the 2nd Embodiment of this invention. It is a sequence diagram which shows operation | movement of each part of the maintenance inspection management system which concerns on the 2nd Embodiment of this invention. It is a block diagram which shows the internal structure of the maintenance inspection management system which concerns on the 3rd Embodiment of this invention. It is explanatory drawing which shows the structure of the customer information database which concerns on the 3rd Embodiment of this invention. It is explanatory drawing which shows the structure of the worker database which concerns on the 3rd Embodiment of this invention. It is a sequence diagram which shows operation | movement of each part of the maintenance inspection management system which concerns on the 3rd Embodiment of this invention.

<First Embodiment>
The contents of the maintenance / inspection management system according to each embodiment of the present invention will be specifically described below with reference to the drawings. In the following embodiments, examples in which the maintenance and inspection management system of the present invention is applied to a system that manages information related to replacement of a filter cartridge used in a water purifier will be described.

[Overall configuration of maintenance inspection management system]
FIG. 1 is a schematic diagram showing an overall configuration of a maintenance / inspection management system 1 according to the first embodiment of the present invention. The maintenance / inspection management system 1 is a system that manages information related to the exchange of the filter cartridge C in the water purifier 10 used in the user's home, and includes a beacon device 20, a mobile communication terminal 30, and a management server 40. . The portable communication terminal 30 is carried by a worker W who replaces the filter cartridge C in the water purifier 10.

  The water purifier 10 is installed, for example, in a bathroom in a house where a user lives, and takes in and filters water discharged from a faucet (not shown) and provides the filtered water as purified water for a bathtub or hot water supply. . A filter cartridge C is attached inside the water purifier 10, and the water taken into the water purifier 10 is filtered by passing through the filter cartridge C to become purified water. It is recommended that the filter cartridge C be replaced with a new one after a certain period of time has elapsed since the start of use, and the replacement work is performed by the worker W. Hereinafter, the period (interval) in which the replacement of the filter cartridge C is recommended is referred to as “exchange interval”.

  The beacon device 20 is provided on a one-to-one basis with respect to the water purifier 10, and is disposed near the water purifier 10, for example. The beacon device 20 includes an operation unit 11 configured as a push button, and transmits a beacon signal B1 using short-range wireless communication when the operation unit 11 is pressed by the worker W. The operator W presses the operation unit 11 when the replacement work of the filter cartridge C is completed. In addition, the arrangement | positioning location of the beacon apparatus 20 is not limited to the vicinity of the water purifier 10, Other locations, such as the entrance of a house and the intercom side of a house outdoor, may be sufficient. Moreover, when a user has installed a plurality of water purifiers in a house or the like, the beacon device 20 is provided with a plurality of push buttons (operation unit 11), and each push button is connected to each of the plurality of water purifiers 10. You may make it correspond. In this case, the replacement information of the filter cartridge C of each water purifier can be managed by the worker W pressing the push button corresponding to the water purifier that has performed the replacement work of the filter cartridge C.

  When receiving the beacon signal B1 transmitted from the beacon device 20, the mobile communication terminal 30 extracts the beacon identification information I1 (an example of “identification information”) included in the beacon signal B1 from the beacon signal B1, and extracts the extracted beacon identification. It is determined whether or not the information I1 matches the collation beacon identification information (see FIG. 2 described later) stored in advance in the terminal. And when both identification information corresponds, beacon identification information I1 is transmitted to the management server 40. FIG. The beacon identification information I1 is information for individually identifying the beacon device 20, and is assigned to the beacon device 20 on a one-to-one basis.

  The management server 40 manages information regarding the replacement of the filter cartridge C, such as the replacement interval of the filter cartridge C and the next replacement date, for each customer who is a user of the water purifier 10.

[Internal configuration of maintenance inspection management system]
Next, the internal configuration of the maintenance / inspection management system 1 will be described with reference to FIG. FIG. 2 is a block diagram showing an internal configuration of the maintenance / inspection management system 1.

[Configuration of beacon device]
First, the configuration of the beacon device 20 will be described. The beacon device 20 includes an operation unit 11, a storage unit 12, and a transmission unit 13.

  The operation unit 11 is configured as a push button as described above, and generates a detection signal (not shown) when a press by the worker W is detected, and supplies the generated detection signal to the transmission unit 13. The storage unit 12 is configured by a storage medium (for example, a memory card) used as, for example, a RAM (Random Access Memory), a ROM (Read Only Memory), or the like, and stores beacon identification information I1.

  When the detection signal is supplied from the operation unit 11, the transmission unit 13 reads the beacon identification information I1 from the storage unit 12, and includes the read beacon identification information I1 in the beacon signal B1. And the transmission part 13 transmits beacon signal B1 containing beacon identification information I1 via near field communication. As a short-range wireless communication standard, for example, Bluetooth (registered trademark), BLE (Bluetooth Low Energy), or the like can be used.

  The beacon signal B1 is a signal that notifies the presence of the beacon device 20 to the surroundings, and is a signal that is repeatedly transmitted at a constant cycle (for example, every several hundred milliseconds to several seconds) within a transmission period. The radio field intensity used when the transmission unit 13 transmits the beacon signal B1 is set to a radio field intensity that can be received by the mobile communication terminal 30 within a range of about 10 m at the maximum from the beacon device 20, for example. Note that the reach distance of the beacon signal is about 10 m, and the transmitting unit 13 may transmit the beacon signal using a different radio wave intensity.

[Configuration of mobile communication terminal]
Next, the configuration of the mobile communication terminal 30 will be described. The mobile communication terminal 30 includes a reception unit 31, a storage unit 32, a processing unit 33, a server communication unit 34, an operation unit 35, and a display unit 36. The receiving unit 31 receives the beacon signal B1 transmitted from the beacon device 20 by short-range wireless communication, and supplies the received beacon signal B1 to the processing unit 33.

  The storage unit 32 is configured by a storage medium used as, for example, a RAM or a ROM, and stores verification beacon identification information I2.

  The processing unit 33 includes, for example, a CPU (Central Processing Unit) and the like, and includes an application execution unit 33a. The application execution unit 33 a executes a predetermined application based on the control of the processing unit 33. The processing performed by executing a predetermined application includes, for example, processing for extracting the beacon identification information I1 from the beacon signal B1 and storing it in the storage unit 32, and reading out the extracted beacon identification information I1 and the storage unit 32. There are a process of collating the verification beacon identification information I2 and a process of supplying the beacon identification information I1 to the server communication unit 34 when both identification information matches as a result of the verification.

  The server communication unit 34 transmits the beacon identification information I1 supplied from the processing unit 33 to the management server 40 via the network N. The operation unit 35 includes, for example, a button, a key, a switch (not shown) arranged in the housing of the mobile communication terminal 30, a touch operation detection sensor formed integrally with the display unit 36, and the like. When the operation unit 35 detects an operation input by the worker W for these, the operation unit 35 generates an operation signal corresponding to the operation content, and supplies the generated operation signal to the processing unit 33. The display unit 36 includes, for example, an LCD (Liquid Crystal Display) or the like, and displays characters or images on the screen based on the control of the processing unit 33.

[Management server configuration]
Next, the configuration of the management server 40 will be described. The management server 40 includes a communication unit 41, a storage unit 42, and a processing unit 43. The communication unit 41 receives the beacon identification information I1 transmitted from the server communication unit 34 of the mobile communication terminal 30 and supplies the received beacon identification information I1 to the processing unit 43.

  The storage unit 42 is configured by a storage medium used as a RAM, a ROM, or the like, for example. The storage unit 42 stores a water purifier information database (the database is abbreviated as “DB” in the drawing) D1, a customer information database D2, a reception history database D3, and a filter replacement information database D4 (an example of a maintenance inspection information database). The Details of these databases will be described later with reference to FIGS.

  The processing unit 43 includes, for example, a CPU and performs processing for updating data in various databases stored in the storage unit 42 based on the beacon identification information I1 supplied from the communication unit 41.

[Configuration of various databases]
Next, the configuration of the various databases described above will be described with reference to FIGS. 3 is an explanatory diagram showing the configuration of the water purifier information database D1, FIG. 4 is an explanatory diagram showing the configuration of the customer information database D2, and FIG. 5 is an explanatory diagram showing the configuration of the reception history database D3. 6 is an explanatory diagram showing the configuration of the filter exchange information database D4.

  First, with reference to FIG. 3, the structure of the water purifier information database D1 is demonstrated. The water purifier information database D1 is a database that manages the model number of the water purifier 10 and information on the replacement interval of the filter cartridge C attached to the water purifier 10 in association with each other. As shown in FIG. 3, the water purifier information database D1 includes a water purifier model number field F1 and a replacement time field F2.

  The model number of the water purifier 10 is stored in the water purifier model number field F1, and the replacement interval of the filter cartridge C attached to the water purifier 10 is stored in the replacement time field F2.

  In the example shown in FIG. 3, for example, in the uppermost record of the water purifier information database D1, “90 days” of the replacement interval of the filter cartridge C is associated with the model number “a1” of the water purifier 10. In the second-stage record, the replacement interval “180 days” of the filter cartridge C is associated with the model number “a2” of the water purifier 10. In the third record, the model number “a3” of the water purifier 10 is associated with “180 days” of the replacement interval of the filter cartridge C.

  Next, the configuration of the customer information database D2 will be described with reference to FIG. The customer information database D2 is a database that manages the customer name and its address, the model number of the water purifier 10 used by the customer, and the installation date information of the water purifier 10 in association with the beacon identification information I1. As shown in FIG. 4, the customer information database D2 includes a beacon identification information field F11, a customer name field F12, an address field F13, a water purifier model number field F14, and an installation date field F15.

  The beacon identification information field F11 stores beacon identification information I1. The customer name field F12 stores the name of the customer who is the user of the water purifier 10 (customer name), and the address field F13 stores the customer's address. The water purifier model number field F14 stores the model number of the water purifier 10, and the installation date field F15 stores the date when the water purifier 10 was installed at the customer's home.

  In the example shown in FIG. 4, for example, in the uppermost record of the customer information database D2, the customer name is “A” and the address is “Shinjuku Tokyo” in association with “001” of the beacon identification information I1. It is managed that the customer in the ward XX is using the water purifier 10 whose model number is “a1” and the installation date of the water purifier 10 is “2015/3/31”. In the second record, a customer whose customer name is “B” and whose address is “Shinjuku-ku Tokyo” is associated with “002” of the beacon identification information I1, and the model number is “a2”. The water purifier 10 is being used, and the installation date of the water purifier 10 is managed to be “2015/4/2”.

  Next, the configuration of the reception history database D3 will be described with reference to FIG. The reception history database D3 is a database that manages information on the reception date and reception time (hereinafter referred to as “reception date”) of the beacon identification information I1 in association with the beacon identification information I1. As the reception date and time of the beacon identification information I1, for example, a date and time counted by a clock (not shown) provided in the management server 40 can be used. Alternatively, the transmission date / time information of the beacon identification information I1 is included in the beacon identification information I1 transmitted from the mobile communication terminal 30 in advance, and the transmission date / time included in the beacon identification information I1 received by the communication unit 41 is determined as the beacon identification. The processing unit 43 may record the reception date and time of the information I1 in the reception history database D3.

  As shown in FIG. 5, the reception history database D3 includes a beacon identification information field F21 and a beacon identification information reception date / time field F22. The beacon identification information field F21 stores beacon identification information I1. The beacon identification information reception date and time field F22 stores the date and time when the communication unit 41 received the beacon identification information I1. Note that the information stored in the beacon identification information reception date and time field F22 is not limited to the date and time when the communication unit 41 receives the beacon identification information reception date and time I1. For example, the date and time acquired by the management server 40 when updating the information about the water purifier 10 corresponding to the received beacon identification information I1 may be the beacon identification information reception date and time. Alternatively, the beacon signal B1 may be transmitted to the management server 40 including the date and time when the mobile communication terminal received the beacon signal B1, and the received date and time included in the beacon signal B1 may be used as the beacon identification information reception date and time.

  In the example shown in FIG. 5, for example, in the top record of the reception history database D3, the beacon identification information reception date and time of “2015/9/27 11:23” corresponds to “001” of the beacon identification information I1. In the second record, “2015/9/28 13:30” is associated with “002” of the beacon identification information I1.

  Next, the configuration of the filter replacement information database D4 will be described with reference to FIG. The filter replacement information database D4 associates the model number of the water purifier 10, the information of the replacement history of the filter cartridge C attached to the water purifier 10, and the information of the next replacement date of the filter cartridge C with the beacon identification information I1. It is a database to manage.

  As shown in FIG. 6, the filter replacement information database D4 includes a beacon identification information field F31, a water purifier model number field F32, a filter replacement history field F33, and a next filter replacement scheduled date field F34. The beacon identification information field F31 stores beacon identification information I1, and the water purifier model number field F14 stores the model number of the water purifier 10.

  The filter replacement history field F33 further includes an installation date field F331, a first time field F332, a second time field F333, and a replacement interval field F334. The installation date field F331 stores the date when the water purifier 10 was installed at the customer site, and the first field F332 shows the date when the filter cartridge C was replaced first (first time) after the water purifier 10 was installed. Stored. The date and time when the filter cartridge C was exchanged for the second time is stored in the second field F333. When the filter cartridge C is replaced for the third time, a “third field” is newly added to the right of the second field F333. That is, every time the filter cartridge C is exchanged, an “n-th field” corresponding to the number of exchanges (n times) is newly generated.

  In this example, the replacement history of the filter cartridge C is recorded in the filter replacement history field F33. However, the present invention is not limited to this. For example, it is possible to record only the history up to m times (m is an arbitrary natural number) retroactively from the latest exchange date, or record only the latest exchange date information.

  The replacement interval field F334 stores the replacement interval of the filter cartridge C. The next filter replacement date field F34 stores the next scheduled replacement date of the filter cartridge C. This date is calculated by adding the exchange interval indicated in the exchange interval field F334 to the latest exchange date indicated in the nth field. For example, the next filter replacement scheduled date field F34 in the uppermost record of the filter replacement information database D4 shown in FIG. 6 is the latest replacement date recorded in the second field F333 as the next filter replacement scheduled date “2015”. In “/ 9/27”, “2015/12/26” obtained by adding “90 days” stored in the exchange interval field F334 is stored.

  In the example shown in FIG. 6, for example, in the uppermost record of the filter replacement information database D4, the filter cartridge used in the water purifier 10 having the model number “a1” in association with “001” of the beacon identification information I1. Filter replacement history information about C and information about the next filter replacement scheduled date are managed. Specifically, the installation date of the water purifier 10 is 2015/3/31, the first replacement date of the filter cartridge C is 2015/6/29, and the second replacement date is 2015/9/27. Yes, it is managed that the replacement interval of the filter cartridge C is 90 days, and the next filter replacement scheduled date is 2015/12/26.

  In the second-stage record, filter replacement history information related to the water purifier 10 having the model number “a2” and information about the next filter replacement scheduled date are managed in association with “002” of the beacon identification information I1. Specifically, the installation date of the water purifier 10 is 2015/4/2, the first replacement date of the filter cartridge C is 2015/9/28, and the replacement interval of the filter cartridge C is 180 days, It is managed that the next filter replacement scheduled date is 2016/3/26.

[Overview of operation by the processing unit of the management server]
When the processing unit 43 (see FIG. 2) of the management server 40 receives supply of the beacon identification information I1 transmitted from the mobile communication terminal 30 from the communication unit 41, first, the beacon identification information I1 and the communication unit 41 are The date and time when the beacon identification information I1 is received is recorded in the reception history database D3. Then, the processing unit 43 compares the beacon identification information I1 recorded in the reception history database D3 with the beacon identification information I1 stored in the customer information database D2, so that the worker W can replace the filter cartridge C. Identify the customers who were made. Then, the processing unit 43 updates information in the filter exchange information database D4 associated with the identified customer.

[Operation of maintenance inspection management system]
Next, the operation of the maintenance inspection management system 1 will be described with reference to FIG. FIG. 7 is a sequence diagram showing the operation of each part of the maintenance / inspection management system 1.

  First, when it is detected that the operation unit 11 (see FIGS. 1 and 2) of the beacon device 20 is pressed by the worker W (step S1), the transmission unit 13 of the beacon device 20 includes the beacon identification information I1. A beacon signal B1 is transmitted (step S2).

  When receiving the beacon signal B1 transmitted from the transmission unit 13 of the beacon device 20 in step S2 (step S3), the reception unit 31 of the mobile communication terminal 30 supplies the received beacon signal B1 to the processing unit 33. The processing unit 33 collates the beacon identification information I1 included in the beacon signal B1 and the collation beacon identification information I2 stored in the storage unit 32 (step S4), and whether or not the identification information matches. Is determined (step S5).

  If the two pieces of identification information do not match (if step S5 is NO), the process ends here. When both identification information corresponds (when step S5 is YES determination), the beacon identification information I1 is supplied from the processing unit 33 to the server communication unit 34, and the beacon identification is performed from the server communication unit 34 to the management server 40. Information I1 is transmitted (step S6).

  When the communication unit 41 of the management server 40 receives the beacon identification information I1 transmitted from the server communication unit 34 of the mobile communication terminal 30 in step S6 (step S7), the communication unit 41 supplies the received beacon identification information I1 to the processing unit 43. . Then, the processing unit 43 records the received beacon identification information I1 and the reception date and time of the beacon identification information I1 in the reception history database D3 (see FIG. 5) (step S8). If the same beacon identification information I1 as the received beacon identification information I1 already exists in the beacon identification information field F21 of the reception history database D3, the processing unit 43 receives the beacon identification information I1 corresponding to the beacon identification information I1. The reception date and time in the field F22 is overwritten with the reception date and time of the beacon identification information I1.

  Subsequently, the processing unit 43 collates the beacon identification information I1 received by the communication unit 41 with the beacon identification information I1 stored in the beacon identification information field F11 of the customer information database D2 (see FIG. 4) (step S9). ). And the process part 43 updates the data of the record matched with the beacon identification information I1 which matched the received beacon identification information I1 in the record stored in the filter exchange information database D4 (refer FIG. 6). (Step S10). Specifically, the processing unit 43 newly creates the nth field in the filter exchange history field F33 of the filter exchange information database D4, and receives the beacon identification information of the customer information database D2 in step S8 in the created nth field. The reception date / time recorded in the date / time field F22 is recorded as the nth (latest) exchange date.

[Effects]
In the maintenance and inspection management system 1 according to the first embodiment, the beacon identification is triggered by the operation unit 11 of the beacon device 20 being pressed by the worker W who has replaced the filter cartridge C of the water purifier 10. A beacon signal B1 including information I1 is transmitted from the beacon device 20 to the management server 40. In the management server 40, the replacement history of the filter cartridge C performed by the worker W is recorded in the filter replacement information database D4 based on the reception history of the beacon identification information I1. Therefore, according to the maintenance / inspection management system 1 of the present embodiment, information regarding the replacement can be easily obtained even in the filter cartridge C of the water purifier 10 that does not include a device that outputs information that can be used for maintenance / inspection work management. Can be managed.

  In the maintenance and inspection management system 1 according to the first embodiment, the beacon signal B1 including the beacon identification information I1 is generated by the beacon device 20 when the operation unit 11 of the beacon device 20 is pressed by the worker W. To the management server 40, and the management server 40 updates the information based on the beacon identification information I1. Specifically, the customer whose filter cartridge C has been replaced is specified using the beacon identification information I1 included in the beacon signal B1 transmitted from the beacon device 20. Then, the record in the filter replacement information database D4 managed in association with the identified customer is updated to the latest information. Therefore, according to the maintenance / inspection management system 1 of the present embodiment, the filter cartridge for each customer can be obtained without causing the worker W to input information such as the date of replacement work or the customer who performed the work. C exchange information can be easily managed.

  In the maintenance / inspection management system 1 according to the first embodiment, a beacon signal B1 is transmitted from the beacon device 20 when the operation unit 11 of the beacon device 20 is pressed by the worker W. The date and time when the communication unit 41 of the management server 40 receives the beacon signal B1 is recorded in the filter replacement information database D4 as the latest replacement date and time of the filter cartridge C. Therefore, according to the maintenance / inspection management system 1 of the present embodiment, information on the exact date and time when the filter cartridge C was replaced by the worker W can be managed in the management server 40.

<Second Embodiment>
Next, a maintenance inspection management system 1A according to the second embodiment will be described with reference to FIGS. In the maintenance / inspection management system 1 according to the first embodiment, the example in which the beacon device 20 is arranged inside or outside of a customer who is a user of the water purifier 10 has been shown. However, the maintenance / inspection management according to the present embodiment. In system 1A, worker W carries beacon device 20. In FIGS. 8 to 13 for explaining the second embodiment, the same reference numerals are given to the portions corresponding to FIGS. 1 to 7 explained in the first embodiment, and the detailed explanation thereof is omitted.

[Overall configuration of maintenance inspection management system]
FIG. 8 is a schematic diagram showing an overall configuration of a maintenance / inspection management system 1A according to the second embodiment of the present invention. The maintenance inspection management system 1A includes a beacon device 20, a mobile communication terminal 30A, and a management server 40A. The configuration of the beacon device 20 is the same as the configuration of the beacon device 20 according to the first embodiment. However, in this embodiment, the beacon device 20 is not arranged in the customer's house or outdoors, but is a worker. Owned by W. Similarly to the first embodiment, the portable communication terminal 30A is also carried by the worker W.

  The mobile communication terminal 30A shown in FIG. 8 is different from the mobile communication terminal 30 according to the first embodiment in that a positioning unit 37 is provided. The positioning unit 37 measures the current position of the mobile communication terminal 30A and outputs information obtained by the positioning as position information Ip. For example, GPS (Global Positioning System) can be applied to the positioning unit 37. Note that the positioning method by the positioning unit 37 is not limited to that using GPS. For example, positioning using position information transmitted from a base station of a mobile phone or a wireless LAN (Local Area Network), an acceleration sensor, Other methods such as positioning performed based on a detection signal from a sensor such as a gyroscope, or positioning performed in combination with these may be applied.

  When the reception unit 31 receives the beacon signal B1 transmitted from the beacon device 20, the processing unit 33 of the mobile communication terminal 30A is stored in the storage unit 32 and the beacon identification information I1 included in the received beacon signal B1. Is collated with the matching beacon identification information I2. And when both identification information corresponds as a result of collation, the process part 33 acquires the positional information Ip which the positioning part 37 output while extracting the beacon identification information I1 from beacon signal B1. Then, the processing unit 33 supplies the beacon identification information I1 and the position information Ip to the server communication unit 34. The server communication unit 34 transmits the beacon identification information I1 and the position information Ip supplied from the processing unit 33 to the management server 40A.

  Next, the configuration of the management server 40A will be described. The management server 40A shown in FIG. 8 is the same as the management server 40 according to the first embodiment in its configuration, but the type and structure of the database stored in the storage unit 42 is the storage of the management server 40. It is different from that stored in the unit 42. In the storage unit 42 of the management server 40A according to the present embodiment, a water purifier information database D1, a customer information database D2A, a worker database D5, a reception history database D3A, and a filter replacement information database D4A are stored.

[Configuration of various databases]
Next, among the databases stored in the storage unit 42 of the management server 40A according to the present embodiment, a database having a different type or structure from the database used in the first embodiment will be described with reference to FIGS. This will be described with reference to FIG. The database newly provided in the present embodiment is the worker database D5, and the databases having different structures from those in the first embodiment are the customer information database D2A, the reception history database D3A, and the filter exchange information database D4A. .

  FIG. 9 is an explanatory diagram showing the configuration of the worker database D5. The worker database D5 is a database that manages the name of the worker W and the ID (Identification) of the customer in charge of the worker W in association with the beacon identification information I1. In 1st Embodiment mentioned above, the beacon apparatus 20 is arrange | positioned indoors or outdoors of the customer who is the user of the water purifier 10. That is, since the beacon device 20 and the customer have a one-to-one correspondence, each field in each database is managed in association with the beacon identification information I1 that is the identifier of the beacon device 20. In contrast, in the maintenance / inspection management system 1 </ b> A according to the present embodiment, the worker W carries the beacon device 20. Therefore, the beacon identification information I1 and the worker W are managed in association with each other.

  As shown in FIG. 9, the worker database D5 includes a beacon identification information field F41, a worker name field F42, and a responsible customer ID field F43.

  The beacon identification information field F41 stores beacon identification information I1. The name of the worker W is stored in the worker name field F42. In the example shown in FIG. 9, the worker name “W1” is associated with “001” of the beacon identification information I1, and the worker name “W2” is associated with “002” of the beacon identification information I1. It has been.

  The customer ID field F43 stores a customer ID that is an ID for identifying the customer in charge of the worker W. In FIG. 9, the customer in charge of worker W1 is the customer with customer ID “C001”, the customer with “C002”, and the customer with “C003”, and the customer in charge of worker W2 has the customer ID “ The example is a customer of “C004”, a customer of “C005”, and a customer of “C006”.

  FIG. 10 is an explanatory diagram showing the configuration of the customer information database D2A. The customer information database D2A includes a customer ID field F16, a customer name field F12, an address field F13, an installation position information field F17, a water purifier model number field F14, and an installation date field F15.

  As described above, in the present embodiment, the customer and the beacon device 20 do not correspond one-to-one, and the worker W and the beacon device 20 correspond one-to-one. Further, since the worker W is responsible for a plurality of customers, in this embodiment, customer information is managed in association with customer IDs instead of beacon identification information I1.

  In the installation position information field F17, position information indicated by latitude and longitude corresponding to the customer's address is stored as information on the position where the water purifier 10 is installed. In the present embodiment, the position information Ip measured by the positioning unit 37 in the mobile communication terminal 30A possessed by the worker W is compared with the position information stored in the installation position information field F17 of the customer information database D2A. By doing so, the worker W specifies the customer who performed the exchange work of the filter cartridge C. Therefore, it is desirable that the format of the position information stored in the installation position information field F17 is the same as the format of the position information Ip measured by the positioning unit 37 in the mobile communication terminal 30A.

  In the uppermost record of the customer information database D2A shown in FIG. 10, for the customer ID “C001”, the customer name “A”, the address “Shinjuku-ku, Tokyo XX”, the installation position information “latitude: LA 1 degree” , Longitude LO1 degree ”, water purifier model number“ a1 ”, and installation date“ 2015/3/31 ”of the water purifier 10 are associated with each other.

  In the example shown in FIG. 10, an example is shown in which only one piece of position information corresponding to the customer's address is stored in the installation position information field F17, but the present invention is not limited to this. The position information stored in the installation position information field F17 has a predetermined width (so that the customer can be specified even when the position information Ip acquired by the positioning unit 37 of the mobile communication terminal 30A includes an error. Range) may be provided.

  FIG. 11 is an explanatory diagram showing the configuration of the reception history database D3A. The reception history database D3A shown in FIG. 11 is different from the reception history database D3 (see FIG. 5) according to the first embodiment in that it includes a position information field F23. The position information field F23 stores position information Ip transmitted from the server communication unit 34 (see FIG. 8) of the mobile communication terminal 30A. The position information Ip indicates the position measured by the positioning unit 37 of the mobile communication terminal 30A when the operation unit 11 of the beacon device 20 is pressed by the worker W who has performed the replacement work of the filter cartridge C.

  In the uppermost record of the reception history database D3A shown in FIG. 11, the date and time when the beacon identification information I1 of “001” is received by the communication unit 41 of the management server 40A is “2015/9/28 10:23”. The position information Ip measured by the positioning unit 37 of the mobile communication terminal 30A is “latitude: LA 1 degree, longitude LO 1 degree”.

  FIG. 12 is an explanatory diagram showing the configuration of the filter replacement information database D4A. The filter exchange information database D4A shown in FIG. 11 is different from the filter exchange information database D4 (see FIG. 6) according to the first embodiment in that each field is managed in association with the customer ID instead of the beacon identification information I1. Is different. Since other configurations are the same as the filter exchange information database D4 according to the first embodiment, description of each field is omitted here.

[Overview of operation by the processing unit of the management server]
When the processing unit 43 (see FIG. 8) of the management server 40A receives supply of the beacon identification information I1 transmitted from the mobile communication terminal 30A from the communication unit 41, first, the beacon identification information I1, the position information Ip, and The date and time when the communication unit 41 received the beacon identification information I1 is recorded in the reception history database D3A (see FIG. 11). Then, the processing unit 43 collates the beacon identification information I1 recorded in the reception history database D3A with the beacon identification information I1 stored in the worker database D5 (see FIG. 9), thereby identifying the beacon identification information I1. The worker W carrying the associated beacon device 20 is specified.

  Further, the processing unit 43 takes charge of the worker W among the position information Ip recorded in the reception history database D3A and the installation position information stored in the installation position information field F17 of the customer information database D2A (see FIG. 10). By collating the installation position information associated with the customer ID, the customer whose filter cartridge C has been replaced by the worker W is specified. Then, the processing unit 43 updates information in the filter replacement information database D4A associated with the identified customer ID of the customer.

[Operation of maintenance inspection management system]
Next, the operation of the maintenance / inspection management system 1A will be described with reference to FIG. FIG. 13 is a sequence diagram showing the operation of each part of the maintenance / inspection management system 1A.

  First, when it is detected that the operation unit 11 (see FIG. 8) of the beacon device 20 is pressed by the worker W (step S21), the beacon identification information is transmitted from the transmission unit 13 (see FIG. 8) of the beacon device 20. A beacon signal B1 including I1 is transmitted (step S22).

  When receiving the beacon signal B1 transmitted from the transmission unit 13 of the beacon device 20 in step S22 (step S23), the reception unit 31 of the mobile communication terminal 30 supplies the received beacon signal B1 to the processing unit 33. The processing unit 33 compares the beacon identification information I1 included in the beacon signal B1 with the verification beacon identification information I2 stored in the storage unit 32 (step S24), and whether or not the identification information matches. Is determined (step S25).

  If the two pieces of identification information do not match (if step S25 is NO), the process ends here. When both identification information corresponds (when step S25 is YES determination), the positional information Ip measured by the positioning unit 37 is acquired by the processing unit 33 (step S26), and the acquired positional information Ip is: It is supplied to the server communication unit 34. Then, the server communication unit 34 transmits the beacon identification information I1 included in the beacon signal B1 and the position information Ip acquired in step S26 to the management server 40A (step S27).

  When the communication unit 41 of the management server 40A receives the beacon identification information I1 and the position information Ip transmitted from the server communication unit 34 of the mobile communication terminal 30A in step S27 (step S28), the received beacon identification information I1 and position information Ip is supplied to the processing unit 43. Then, the processing unit 43 records the received beacon identification information I1 and position information Ip and the reception date and time of the beacon identification information I1 in the reception history database D3A (see FIG. 11) (step S29).

  Subsequently, the processing unit 43 collates the beacon identification information I1 received by the communication unit 41 with the beacon identification information I1 stored in the beacon identification information field F41 of the worker database D5 (see FIG. 9). The worker who pressed the operation unit 11 of the beacon device 20, that is, the worker W who performed the replacement work of the filter cartridge C is specified (step S30). For example, when the beacon identification information I1 transmitted from the mobile communication terminal 30A is “001”, the worker W who performed the replacement work of the filter cartridge C and pressed the operation unit 11 performs the work named “W1”. It is specified by the member.

  Next, with reference to the customer information database D2A (see FIG. 10), the processing unit 43 receives the installation position information associated with the customer ID of the worker W identified in step S30 and received in step S28. By collating with the position information Ip, the customer whose filter replacement information is to be updated is specified (step S31). For example, when the position information Ip received in step S28 is “latitude: LA 1 degree, longitude LO 1 degree”, the customer whose filter replacement information is to be updated has the installation position information corresponding to the address “latitude: The customer ID “C001” is identified as “LA 1 degree, longitude LO 1 degree”.

  And the process part 43 updates the information (data) of the record matched with the customer ID specified by step S31 among the records stored in filter exchange information database D4A (refer FIG. 12). (Step S32). Specifically, the processing unit 43 newly creates the nth field in the filter exchange history field F33 of the filter exchange information database D4A, and receives the beacon identification information of the customer information database D2A in step S29 in the created nth field. The reception date / time recorded in the date / time field F22 is recorded.

[Effects]
According to the maintenance / inspection management system 1A according to the second embodiment, the same effects as those obtained by the maintenance / inspection management system 1 according to the first embodiment described above can be obtained. That is, the customer can easily acquire and manage the replacement information of the filter cartridge C such as the replacement date of the filter cartridge C and the next scheduled replacement date without requiring the customer or the operator W to input information. can do.

  In the maintenance inspection management system 1A according to the second embodiment, the beacon identification information I1 included in the beacon signal B1 transmitted from the mobile communication terminal 30A possessed by the worker W and the mobile communication terminal 30A Based on the position information Ip acquired by the positioning unit 37, the customer whose filter cartridge C has been replaced is specified. Then, filter cartridge replacement information relating to the identified customer is recorded in the filter replacement information database D4A. Therefore, according to the maintenance inspection management system 1A, the replacement information of the filter cartridge C is managed for each customer without installing the beacon device 20 indoors or outdoors of the customer who is the user of the water purifier 10. Can do.

  In the second embodiment described above, the worker W is first identified using the beacon identification information I1 included in the beacon signal B1 transmitted from the beacon device 20, and then the positioning unit 37 of the mobile communication terminal 30A. Although the example which specifies a customer based on the positional information Ip acquired by (1) was given, this invention is not limited to this. The customer to whom the filter update information should be specified may be specified based on only the position information Ip without specifying the worker W. In such a configuration and processing, a field for storing the beacon identification information I1 is added to the customer information database D2A (see FIG. 10), and the beacon identification information I1 and the customer ID may be associated with each other. In the case of such a configuration, the worker database D5 is unnecessary.

<Third Embodiment>
Next, a maintenance inspection management system 1B according to a third embodiment will be described with reference to FIGS. In the maintenance inspection management system 1A according to the second embodiment, the beacon identification information I1 included in the beacon signal B1 transmitted from the beacon device 20 possessed by the worker W and the portable communication terminal possessed by the worker W are also included. Based on the position information Ip acquired by 30A, the customer who replaced the filter cartridge C (the customer who should update the filter replacement information) was specified. In this embodiment, the beacon identification information I1 included in the beacon signal B1 transmitted from the beacon device 20 possessed by the worker W, the information on the scheduled work date and time when the worker W visits the customer, and the management server 40A An example will be described in which a customer whose filter replacement information is to be updated is specified based on information on the reception date and time of the beacon identification information I1. In FIGS. 14 to 17 for explaining the third embodiment, portions corresponding to FIGS. 1 to 7 explained in the first embodiment and FIGS. 8 to 13 explained in the second embodiment are not shown. The same reference numerals are assigned and detailed description thereof is omitted.

[Overall configuration of maintenance inspection management system]
FIG. 14 is a schematic diagram showing an overall configuration of a maintenance / inspection management system 1B according to the third embodiment of the present invention. The maintenance inspection management system 1B includes a beacon device 20, a mobile communication terminal 30, and a management server 40B. The configuration of the beacon device 20 is the same as that of the beacon device 20 according to the first embodiment (see FIG. 2). The configuration of the mobile communication terminal 30 is the same as that of the mobile communication terminal 30 (see FIG. 2) according to the first embodiment.

  The management server 40B is identical in configuration to the management server 40 according to the first embodiment and the management server 40A according to the second embodiment, but the type of database stored in the storage unit 42 And the structure is different from that stored in the storage unit 42 of the management server 40 or the management server 40A. In the storage unit 42 of the management server 40B according to the present embodiment, a water purifier information database D1, a customer information database D2B, a worker database D5A, a reception history database D3, and a filter replacement information database D4A are stored.

[Configuration of various databases]
Next, among the databases stored in the storage unit 42 of the management server 40B according to the present embodiment, the type or structure is different from the database used in the first embodiment or the second embodiment. The customer information database D2B and the worker database D5A will be described.

  First, the configuration of the customer information database D2B will be described with reference to FIG. The customer information database D2B shown in FIG. 15 has the same configuration as the customer information database D2A (see FIG. 10) according to the second embodiment, except that it does not have the installation position information field F17. That is, the customer information database D2B includes a customer ID field F16, a customer name field F12, an address field F13, a water purifier model number field F14, and an installation date field F15. Since these fields have already been described in the second embodiment, description thereof is omitted here.

  Next, the configuration of the worker database D5A will be described with reference to FIG. The worker database D5A includes a beacon identification information field F41, a worker name field F42, a responsible customer ID field F43, and a scheduled work date / time field F44.

  The scheduled work date and time field F44 stores the date and time when the worker W is scheduled to perform the replacement work of the filter cartridge C. More specifically, the date when the worker W visits the customer and replaces the filter cartridge C, and the time when the worker W is scheduled to perform the replacement operation of the filter cartridge C (work start scheduled time to work The scheduled end time).

  In the worker database D5A shown in FIG. 16, the worker name “W1” is associated with “001” of the beacon identification information I1, and the worker name “W1” has the customer ID “ “C001”, “C002”, and “C003” are associated with each other. The assigned customer ID “C001” is associated with the scheduled work date “2015/9/28 10:00:00 to 12:00”, and the assigned customer ID “C002” is scheduled to work. The date / time “2015/9/28 13: 30-15: 30” is associated, and the scheduled work date / time “2015/9/28 16: 30-18: 30” is assigned to the customer ID “C003”. Are associated.

  That is, in the worker database D5A, the worker W with the worker name “W1” visits the customer with the assigned customer ID “C001” from 10:00 to 12:00 on September 28, 2015. The filter cartridge C is scheduled to be replaced, and from 13:30 to 15:30 on September 28, 2015, the customer with the customer ID “C002” is visited to replace the filter cartridge C. During the period from 16:30 to 18:30 on September 28, 2015, the customer with the customer ID “C003” will be visited to replace the filter cartridge C. Something is managed.

[Overview of operation by the processing unit of the management server]
When the processing unit 43 (see FIG. 14) of the management server 40B receives supply of the beacon identification information I1 transmitted from the mobile communication terminal 30 from the communication unit 41, first, the beacon identification information I1 and the communication unit 41 are The date and time when the beacon identification information I1 is received is recorded in the reception history database D3 (see FIG. 5). Then, the processing unit 43 compares the beacon identification information I1 recorded in the reception history database D3 with the beacon identification information I1 stored in the worker database D5A (see FIG. 16), thereby obtaining the beacon identification information I1. The worker W carrying the associated beacon device 20 is specified.

  Further, the processing unit 43 possesses the beacon device 20 by comparing the reception date / time of the beacon identification information I1 recorded in the reception history database D3 with the scheduled work date / time stored in the worker database D5A. The customer whose filter cartridge C has been replaced by the worker W is specified. More specifically, whether there is a scheduled work date and time including the reception date and time of the beacon identification information I1 recorded in the reception history database D3A in each scheduled work date and time stored in the scheduled work date and time field F44 of the worker database D5A. If the customer ID associated with the scheduled work date / time in the worker database D5A is assigned to the customer who has been replaced with the filter cartridge C by the worker W. Is specified. Then, the processing unit 43 updates information in the filter replacement information database D4A (see FIG. 12) associated with the identified customer ID of the customer.

[Operation of maintenance inspection management system]
Next, the operation of the maintenance / inspection management system 1B will be described with reference to FIG. FIG. 17 is a sequence diagram showing the operation of each part of the maintenance / inspection management system 1B. In FIG. 17, the processes in steps S41 and S42 performed by the beacon device 20 and the processes from step S43 to step S48 performed by the mobile communication terminal 30 are performed in steps S1 to S1 of FIG. 7 described as the first embodiment. Since it is the same as the process up to step S8, the description is omitted here.

  The processing unit 43 of the management server 40B (see FIG. 14) receives the beacon identification information I1 received by the communication unit 41 in step S47 and the beacon stored in the beacon identification information field F41 of the worker database D5A (see FIG. 16). The operator W is specified by collating with the identification information I1 (step S49). For example, when the beacon identification information I1 transmitted from the mobile communication terminal 30A is “001”, the worker W is specified as the worker W named “W1”.

  Next, the processing unit 43 similarly refers to the worker database D5A, and records the scheduled work date and time associated with the customer ID of the worker W identified in step S49 and the reception history database D3 in step S48. By comparing the received date and time of the beacon identification information I1, the customer whose filter replacement information is to be updated is specified (step S50). For example, if the reception date and time of the beacon identification information I1 recorded in the reception history database D3 by the processing unit 43 in step S48 is “2015/9/28 13:30”, the customer whose filter replacement information should be updated is The scheduled work date and time is set to “2015/9/28 13:30 to 15:30” and the customer ID is “C002”.

  And the process part 43 updates the information of the record matched with customer ID specified by step S50 in the record stored in filter exchange information database D4A (refer FIG. 12) (step S51). ).

[Effects]
According to the maintenance / inspection management system 1B according to the third embodiment, the same effects as those obtained by the maintenance / inspection management system 1 according to the first embodiment described above can be obtained. That is, without making the customer or worker W take time to input information, it is possible to easily obtain the replacement information of the filter cartridge C such as the replacement date of the filter cartridge C and the next replacement date for each customer, And it can be managed accurately.

  Further, in the maintenance / inspection management system 1B according to the third embodiment, the date and time when the communication unit 41 of the management server 40B receives the beacon identification information I1, and the date and time when the worker W plans to replace the filter cartridge C. , The customer whose filter cartridge C has been replaced by the worker W (customer whose filter replacement information should be updated) is identified. Therefore, it is possible to identify the customer whose filter cartridge C has been replaced by the operator W even in a situation where it is difficult to identify the customer depending on the positioning information acquired by GPS or the like. For example, the present embodiment also relates to a case where filter cartridge C replacement work is performed for a plurality of customers located in the same site (for example, in the same apartment, etc.) by the same worker W. According to the maintenance / inspection management system 1B, it is possible to easily identify a customer whose filter replacement information is to be updated.

  In the maintenance / inspection management system 1B according to the third embodiment, the date and time when the communication unit 41 of the management server 40B receives the beacon identification information I1 and the worker W are scheduled to perform the replacement work of the filter cartridge C. The customer whose filter cartridge C has been replaced is specified using the date and time information, but the present invention is not limited to this. In addition to the reception date and time information of the beacon identification information I1 by the communication unit 41 of the management server 40B, the position information Ip of the mobile communication terminal 30 is also referenced to identify the customer for whom the filter cartridge C has been replaced. Also good. This processing uses, for example, the worker database D5A with the installation position information field added thereto, or uses the customer information database D2A (see FIG. 10) according to the second embodiment having the installation position information field F17. This can be realized.

<Modification>
In each of the above-described embodiments, the scheduled replacement date of the filter cartridge C approaches the worker W or the customer based on information on the scheduled filter replacement date managed in the filter replacement information database D4 (D4A). It may be notified by a message or voice. At this time, the customer may be notified of detailed information about the filter cartridge C, such as a product number and a price.

  Moreover, when the user has installed a plurality of water purifiers 10 in a house or the like, the replacement date of the filter cartridge C of the plurality of water purifiers 10 is replaced by pressing the operation unit 11 once. It may be determined that the filter cartridge C has been replaced for the water purifier 10 closest to the day. In this case, if there is a water purifier 10 whose next scheduled replacement date is within a predetermined schedule from the replacement work date, the filter cartridge C of the water purifier 10 may be regarded as being replaced at the same time. Further, by further pressing the operation unit 11, it may be determined that the filter cartridge C has been replaced for the water purifier 10 whose filter cartridge C is scheduled to be replaced next. In this case, the filter cartridges C of the number of water purifiers 10 corresponding to the number of times the operation unit 11 is pressed may be determined to have been replaced in the order in which the scheduled replacement dates of the filter cartridges C are close.

  Moreover, in each embodiment mentioned above, it is good also as a structure which confirms with the worker W whether the transmission to the management server 40 (40A, 40B) of the beacon identification information I1 is possible. For example, at the timing when the mobile communication terminal 30 or 30A receives the beacon signal B1 and the collation of the beacon identification information I1 is finished, a screen that allows selection of whether or not the beacon identification information I1 can be transmitted is displayed on the mobile communication terminal 30 (30A). It is displayed on the display unit 36. Then, when an operation for accepting transmission of the beacon identification information I1 is input by the worker W, the beacon identification information I1 is transmitted from the mobile communication terminal 30 (30A) to the management server 40 (40A, 40B). To do. By configuring and processing in this way, it is possible to prevent the beacon identification information I1 from being transmitted to the management server 40 (40A, 40B) when the operator W presses the operation unit 11 incorrectly. be able to.

Moreover, although each embodiment mentioned above demonstrated the example which applied the maintenance inspection management system of this invention to the system which manages the replacement | exchange information of the filter cartridge C of the water purifier 10, this invention is not limited to this. Parts or equipment that are consumed or deteriorated depending on the usage time, number of times of use, and / or usage environment, etc., and that the worker W needs to periodically replace, check, maintain, or clean (or the worker W Can be managed by the maintenance / inspection management system of the present invention. The maintenance / inspection management system of the present invention can be applied to, for example, management of replacement, inspection, maintenance, or cleaning work by the worker W for the following parts or devices.
・ Vehicle tires, oil, fuel cells, etc. ・ Cartridges, drums, paper feed rollers, thermal heads, etc. used in printers ・ Lighting devices, fire alarms, buildings, etc. The hard disk of the monitoring control system used in the above, the filter used in the water purifier in a form different from the water purifier 10 described in the above embodiment, the filter used in the air purifier, etc., the rental cleaning tool that requires periodic replacement, Other large equipment belts, cylinders, lubricants, etc.

  The present invention is not limited to the above-described embodiments, and various other application examples and modifications can of course be taken without departing from the gist of the present invention described in the claims. For example, in the above-described embodiment, the configuration of the apparatus and the system is described in detail and specifically in order to explain the present invention in an easy-to-understand manner, and is not necessarily limited to one having all the configurations described. Further, a part of the configuration of an embodiment can be replaced with the configuration of another embodiment, and the configuration of another embodiment can be added to the configuration of an embodiment. Moreover, it is also possible to add, delete, or replace another configuration for a part of the configuration of each embodiment.

  In addition, the control lines and information lines shown as lines in the block diagram showing the internal configuration of the system indicate what is considered necessary for the explanation, and not all control lines and information lines on the product are necessarily shown. Not exclusively. Actually, it may be considered that almost all the components are connected to each other.

  DESCRIPTION OF SYMBOLS 1,1A, 1B ... Maintenance inspection management system, 10 ... Water purifier, 11 ... Operation part, 12 ... Memory | storage part, 13 ... Transmission part, 20 ... Beacon apparatus, 30, 30A ... Portable communication terminal, 31 ... Reception part, 32 ... storage unit, 33 ... processing unit, 33a ... application execution unit, 34 ... server communication unit, 35 ... operation unit, 36 ... display unit, 37 ... positioning unit, 40, 40A, 40B ... management server, 41 ... communication unit, 42 ... Storage unit, 43 ... Processing unit

Claims (6)

A maintenance inspection management system for managing maintenance inspections of equipment performed by workers,
A beacon device for transmitting a beacon signal, a portable communication terminal possessed by the worker, and a management server capable of communicating with the portable communication terminal;
The beacon device
A storage unit for storing identification information;
An operation unit for receiving an operation by the worker;
A transmission unit that transmits the beacon signal including the identification information when the operation unit is operated;
The mobile communication terminal is
A receiver for receiving the beacon signal;
A server communication unit that transmits the identification information to the management server when the receiving unit receives the beacon signal;
The management server
A reception history database for recording the reception history of the identification information;
A maintenance inspection information database for recording a maintenance inspection history of the device;
When the identification information is received from the server communication unit, the reception history of the identification information is recorded in the reception history database, and the maintenance inspection history of the equipment performed by the worker based on the reception history A maintenance inspection management system comprising: a processing unit that records the maintenance inspection information database in the maintenance inspection information database. The management server further includes a customer information database that stores the identification information and the customer who uses the device in association with each other,
The processing unit refers to the customer information database, identifies a customer corresponding to the identification information received from the server communication unit among the customers, and maintains the maintenance inspection history of the device of the customer. The maintenance inspection management system according to claim 1, which is recorded in an information database. The mobile communication terminal further includes a positioning unit for positioning position information,
When the receiving unit receives the beacon signal, the server communication unit transmits the identification information and the location information to the management server,
The reception history database includes the position information included in the reception history and records it,
The management server
A customer information database that stores the customer who uses the device and the installation position information of the device in association with each other;
A worker database that stores the identification information, the worker, and a customer in charge of the customer who performs maintenance and inspection of the device among the customers;
The processing unit refers to the worker database, identifies a worker corresponding to the identification information received from the server communication unit among the workers, refers to the customer information database, and The maintenance according to claim 1, wherein a customer corresponding to the location information received from the server communication unit is identified among the customers in charge of the customer and the maintenance inspection history of the device of the customer is recorded in the maintenance inspection information database. Inspection management system. The reception history database records the reception date and time of the identification information included in the reception history,
The management server includes the identification information, the worker, a customer in charge of maintenance of the device by the worker among customers who use the device, and the maintenance of the device of the customer in charge of the worker. It further includes a worker database that stores the date and time of inspection in association with each other.
The processing unit refers to the worker database, specifies a worker corresponding to the identification information received from the server communication unit among the workers, and identifies the worker among the customers in charge of the worker. The maintenance inspection management system according to claim 1, wherein a customer corresponding to the reception date and time of information is specified, and the maintenance inspection history of the device of the customer is recorded in the maintenance inspection information database. The device is a device having replaceable replacement parts,
The maintenance inspection management system according to any one of claims 1 to 4, wherein the maintenance inspection of the device is replacement of the replacement part. The device is a water purifier with a replaceable filter,
The maintenance inspection management system according to claim 5, wherein the maintenance inspection of the device is replacement of the filter of the water purifier.

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