JP2017084206A - Notification supporting device, notification supporting method, program, and system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a technique for effectively supporting notification of a message to indicate a danger, such as an alarm and a warning, in an emergency.SOLUTION: A notification supporting device comprises: acquisition means for acquiring a determination result obtained by determining whether or not to notify people of a message about a disaster on the basis of provision information which is information provided based on observation; and display control means for preferentially displaying, on a display device, an input screen to which information for notifying people of the message is input, in the case where the determination result indicates notification of the message.SELECTED DRAWING: Figure 17

Description

  The present invention relates to a notification support apparatus, a notification support method, a program, and a system that support message notification.

  In recent years, various natural disasters have been reported, and countermeasures against natural disasters are required.

  For example, a technique relating to reporting of information relating to a disaster is described in Patent Document 1, for example.

JP 2010-44661 A

  When the risk of a natural disaster increases, the local government notifies, for example, an evacuation instruction to residents in the area to be managed. It is desirable to perform such emergency notification promptly at a timing when it is determined that the risk is high.

  An object of the present invention is to provide a technique for effectively supporting notification of a message for informing a danger such as an alarm or a warning in an emergency.

  The notification support apparatus according to one aspect of the present invention includes an acquisition unit that acquires a determination result that determines whether to notify a message about a disaster based on provided information that is information provided based on observation; When the determination result indicates that the message is to be notified, the display control unit is configured to display on the display device with priority an input screen for inputting information for notifying the message.

  In addition, the notification support method according to one aspect of the present invention acquires a determination result that determines whether to notify a message about a disaster based on provided information that is information provided based on observation, and the determination When the result indicates that the message is notified, an input screen for inputting information for notifying the message is preferentially displayed on the display device.

  In addition, a system according to an aspect of the present invention includes an information providing source device, a notification support device, and a receiving side device, and the information providing source is based on the provided information based on the observation or the provided information. The notification support apparatus is provided with a determination result as to whether or not a message related to a disaster is notified, and the notification support apparatus receives the provision information or the determination result and receives the provision information. Input screen for inputting information for notifying the message when the received determination result or the determined result indicates that the message is to be notified Is displayed on the display device with priority, and the receiving-side device receives information for notifying the message input to the input screen and notifies the message. .

  Note that a computer program that realizes the above apparatus, system, or method by a computer, and a computer-readable non-transitory recording medium that stores the computer program are also included in the scope of the present invention.

  ADVANTAGE OF THE INVENTION According to this invention, the alerting | reporting of the message which notifies dangers, such as a warning and a warning, at the time of emergency can be supported effectively.

It is a figure which shows an example of the whole structure of the alerting | reporting system which concerns on the 1st Embodiment of this invention. It is a figure for demonstrating the utilization scene of the alerting | reporting system which concerns on the 1st Embodiment of this invention. It is a functional block diagram which shows an example of a function structure of the alerting | reporting assistance apparatus in the 1st Embodiment of this invention. It is a figure which shows an example of the screen displayed on a display part. It is a flowchart which shows an example of the flow of a process of the alerting | reporting assistance apparatus in the 1st Embodiment of this invention. It is a flowchart which shows an example of the flow of a process of the alerting | reporting assistance apparatus in the 1st Embodiment of this invention. It is a figure for demonstrating the transition of the screen displayed on a display part. It is a figure which shows an example of the screen displayed on a display part. It is a figure which shows an example of the screen displayed on a display part. It is a figure which shows an example of the screen displayed on a display part. It is a figure which shows an example of the screen displayed on a display part. It is a figure which shows an example of the screen displayed on a display part. It is a figure which shows an example of the screen displayed on a display part. It is a functional block diagram which shows an example of a function structure of the alerting | reporting assistance apparatus in the 2nd Embodiment of this invention. It is a flowchart which shows an example of the flow of a process of the alerting | reporting assistance apparatus in the 2nd Embodiment of this invention. It is a figure which shows an example of the screen displayed on a display part. It is a functional block diagram which shows an example of a function structure of the alerting | reporting assistance apparatus in the 3rd Embodiment of this invention. It is a figure which illustrates illustartively the hardware constitutions of the computer (information processing apparatus) which can implement | achieve each embodiment of this invention.

<First Embodiment>
A first embodiment of the present invention will be described in detail with reference to the drawings. First, the notification system 1 according to the present embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of the overall configuration of a notification system 1 according to the present embodiment.

  As shown in FIG. 1, the notification system 1 includes an information source device that provides information such as seismic intensity, rainfall, and water level to a local government, a notification device such as a local government, and an alarm that is notified from the notification side. And a receiving device that receives a message notifying the danger such as a warning.

  Examples of the information providing device include a device (sensor) that observes seismic intensity, rainfall, water level, etc., and a device that provides forecast information indicating a forecast such as future weather conditions (referred to as an information providing device). Can be mentioned. Hereinafter, information provided from an information provider based on observation is referred to as provision information. In FIG. 1, the sensor and the information providing source device are described separately, but these may be realized by one device.

Examples of the device on the receiving side include the following (a) to (e), but the device on the receiving side is not limited to this, and provides the user with a message notified from the notification side. Any device having a service may be used.
(A) User terminals such as mobile phone terminals,
(B) a server (SNS server) for SNS (Social Networking Service);
(C) Website server providing disaster information (website server),
(D) a telecommunications company server (breaking news delivery server) that delivers emergency breaking news,
(E) A disaster prevention administrative radio station that broadcasts disaster prevention administrative radio.

  As shown in FIG. 1, the notification-side device includes a notification support device 100 and an operator terminal 200. The operator terminal 200 includes a display unit (display device) 201 and an input unit 202. The display unit 201 is realized by a display device such as a liquid crystal display, for example. The display unit 201 displays a screen based on a control signal from the notification support apparatus 100. The input unit 202 is realized by an input device such as a mouse or a keyboard, for example. The input unit 202 transmits the operation content by the operator to the notification support apparatus 100.

  The operator terminal 200 may be a personal computer that includes a display unit 201 and an input unit 202. Moreover, the display part 201 and the input part 202 may be integrally formed like the touch panel, for example. Further, the notification support device 100 and the operator terminal 200 may be integrated. Details of the notification support apparatus 100 will be described later.

  The information providing device and the notification device are connected via a network. Further, the notification side device and the reception side device are connected via a network. In addition, when the above-mentioned (c) website server is a server of a local government website that is a notification side, for example, the website server may be integrated with a notification-side device, It may be directly connected to the device.

  FIG. 2 is a diagram for explaining a usage scene of the notification system 1 according to the present embodiment. For example, when water level information representing a water level is transmitted from a sensor to a notification-side device, the notification-side device receives this water level information. Note that the notification-side device may periodically acquire the water level information from the sensor. The notification side determines the risk of river flooding based on the water level represented by the received or acquired water level information. If it is determined that there is a risk of flooding the river, for example, the notification side sends a message, such as an evacuation instruction, to residents in areas that may suffer damage from river flooding (areas subject to notification). Inform. In the example of FIG. 2, the notification target area is “XX district”, and the message is “evacuation instruction”. In the example of FIG. 2, a user terminal is shown as an example of a receiving device. In the example of FIG. 2, a method using mail is adopted as a notification method. The notification side sends an evacuation instruction mail including an evacuation instruction to the user terminals of the residents in the notification target area. Thereby, the user of the user terminal (the residents in the notification target area) can confirm the evacuation instruction mail.

(Notification support device 100)
Next, the configuration of the notification support apparatus 100 will be described with reference to FIG. FIG. 3 is a functional block diagram illustrating an example of a functional configuration of the notification support apparatus 100 in the notification system 1 according to the present embodiment. As illustrated in FIG. 3, the notification support apparatus 100 according to the present embodiment includes a reception unit 110, a determination unit 120, a storage unit 130, a display control unit 140, a reception unit 150, a transmission unit 160, and an acquisition unit. 170. Note that the notification support apparatus 100 shown in FIG. 3 shows a configuration unique to the present embodiment, and it goes without saying that the notification support apparatus 100 may have a member not shown in FIG. Yes.

  The receiving unit 110 receives provided information from an information providing source. The receiving unit 110 supplies the received provided information to the determining unit 120 including information indicating the information providing source of the provided information. When the information providing source is a water level gauge, the provision information supplied to the determination unit 120 by the receiving unit 110 is information specifying which water level meter is (for example, information indicating the location of the water level gauge or a water level gauge) Identifier) and information indicating the water level measured by the water level gauge. The provided information includes the date and time of measurement. The receiving unit 110 stores this provision information in the storage unit 130 described later.

  The determination unit 120 receives the provision information from the reception unit 110. The determination unit 120 determines whether to notify a message using the received provision information and the parameter (threshold value) stored in the storage unit 130. Then, the determination unit 120 outputs the determination result to the acquisition unit 170.

  The acquisition unit 170 acquires a determination result from the determination unit 120. Then, when the determination result indicates that the message is notified, the acquisition unit 170 determines the type of the message to be notified and the notification target area candidate to be notified of this message. Then, the acquisition unit 170 supplies the determined message type and notification target area candidates to the display control unit 140. Hereinafter, the types of messages that the acquisition unit 170 supplies to the display control unit 140 and the candidates for the notification target area are collectively referred to as message information.

  For example, the storage unit 130 stores parameters and provision information used by the determination unit 120. In the present embodiment, the description is given using one storage unit. However, the parameter and the provided information may be stored in different storage units, or may be stored across a plurality of storage units. There may be. Further, although the description will be made taking the case where the storage unit 130 is built in the notification support apparatus 100 as an example, the storage unit 130 may be realized by a storage device that is separate from the notification support apparatus 100.

  The parameter is a value set in advance for each type of provided information, each information provider, and each message type. For example, when the type of provided information is a water level, the parameter is set for each water level meter and each message type. In addition, information related to a notification target for reporting a message (for example, a notification target area) is associated with the information provider associated with the parameter.

  For example, when the type of message is an evacuation instruction, the determination unit 120 compares the parameter associated with the evacuation instruction with the provided information, and when the water level included in the provided information exceeds the parameter, the message (evacuation instruction) Is determined to be notified. And the acquisition part 170 determines the candidate of the notification object area of an evacuation instruction | indication based on the information regarding the notification object linked | related with the information provider.

  Further, the provision information stored in the storage unit 130 may be managed for each information provider and for each type of provision information.

  Further, the storage unit 130 may store other information. For example, the storage unit 130 may store information regarding the receiving side. The information regarding the receiving side may be, for example, an IP (Internet Protocol) address of an SNS server, a website server, or a bulletin distribution server. Further, the information on the receiving side may store, for example, a mail address of a mobile phone set so as to be able to receive an emergency mail such as an evacuation instruction mail.

  The display control unit 140 receives message types and notification target area candidates from the acquisition unit 170 as message information. The display control unit 140 uses the received message type and the notification area candidate to perform notification processing (that is, an operator who operates the operator terminal 200) to perform the processing related to the notification. Control is performed so that the screen is displayed on the display unit 201 with priority over other screens. In addition, the display control unit 140 controls the display unit 201 to display a screen based on an instruction from the reception unit 150. That is, the display control unit 140 transmits a control signal for performing the above control to the display unit 201. An example of the screen displayed on the display unit will be described later.

  Further, the display control unit 140 supplies the notification content to the transmission unit 160 based on an instruction from the reception unit 150. The notification content includes the content of the message to be notified and information (reception side information) regarding the notification destination (reception side) that transmits the message. For example, when the receiving side is an SNS server, a website server, a breaking news distribution server, or the like, the receiving side information may be information indicating these servers. In addition, for example, when the receiving side is an SNS server, a website server, a breaking news distribution server, or the like, the receiving side information may be addresses (for example, IP addresses) of these servers. When the receiving side is a user terminal, the receiving side information may be a mail address of the user terminal or information (for example, a telephone number) for specifying the user of the user terminal.

  The receiving unit 150 receives the operation content input to the input unit 202 by the operator from the input unit 202. The receiving unit 150 supplies an instruction based on the operation content to the display control unit 140.

  The transmission unit 160 receives notification content from the display control unit 140. Then, the transmission unit 160 transmits the message included in the notification content to the notification destination indicated by the reception-side information included in the notification content. The transmission unit 160 may determine the notification destination with reference to the storage unit 130 according to the type of the reception side information, and may transmit the message to the determined notification destination.

(Processing of the notification support apparatus 100)
Next, processing of the notification support apparatus 100 will be described with reference to FIGS. First, a screen (input screen A) that the display control unit 140 displays on the display unit 201 during normal times will be described with reference to FIG. This input screen A will be described as a basic screen that can be confirmed not only in normal times but also in an emergency. As shown in FIG. 4, the input screen A includes a toolbar on the left side. On the toolbar, an object indicating which disaster is associated with the information (type of disaster information) is displayed. This object is a selectable member, and may be an icon or a button. Further, the selected object may be displayed in a manner different from other objects. In the present embodiment, this toolbar is described on the left side in all screens described below as an example, but the position of the toolbar is not limited to the left side, and any position on the input screen A It may be.

  On the right side of the toolbar, a screen (map screen) indicated by the map information is displayed. This map information may be provided from the information provider described above, or may be stored in the storage unit 130 in advance. Information corresponding to the selected object is displayed on the map screen indicated by the map information. For example, when the water level is selected, the position of the water level gauge is displayed as shown in FIG. Moreover, as shown in FIG. 4, the position of the refuge may be displayed on the map screen. Information related to all objects may be displayed on the map screen. The input screen A shown in FIG. 4 is an example, and the information displayed on the input screen A is not limited to this. For example, a screen different from the map screen may be displayed on the input screen A.

  In addition, the reception unit 150 may receive that the operator has selected the position of the refuge displayed on the map screen or the position of the water level gauge. For example, assume that a mark indicating a water level gauge is selected. In this case, the reception unit 150 transmits information (for example, an identifier of the water level meter) specifying the selected water level meter to the display control unit 140. And the display control part 140 displays the information relevant to this specified water level meter on a map screen. The information related to the identified water level gauge may be, for example, a graph indicating the measurement value for each hour of the water level gauge created using the provided information stored in the storage unit 130. For example, assume that a mark indicating a certain shelter is selected. In this case, the reception unit 150 transmits information for specifying the selected shelter to the display control unit 140. And the display control part 140 displays the information relevant to this identified refuge on a map screen. The information related to the identified evacuation center is information such as the establishment status of the evacuation center and the number of people who can use it. In addition, the information regarding this refuge may be stored in the memory | storage part 130, and may be stored in the other memory | storage device which is not shown in figure. Such a display form of the information regarding the water level gauge and the shelter is not particularly limited, and may be displayed superimposed on the map screen, for example. In addition, the display control unit 140 may display information on such a water level gauge and a shelter by starting another window.

  FIG. 5 and FIG. 6 are flowcharts showing an example of the processing flow of the notification support apparatus 100 in the present embodiment. The notification support apparatus 100 executes the process shown in FIG. 5 and the process shown in FIG. 6 asynchronously.

  First, with reference to FIG. 5, the flow of the provided information reception process in the notification support apparatus 100 will be described. As shown in FIG. 5, the receiving unit 110 receives the provided information from the information providing source (step S51). At this time, the receiving unit 110 may receive provided information from a plurality of information providing sources.

  Thereafter, the determination unit 120 determines whether or not to notify the message based on the provision information received by the reception unit 110 in step S51 (step S52). If the message is not notified (NO in step S52), notification support apparatus 100 returns the process to step S51.

  When notifying a message (YES in step S52), acquisition unit 170 determines the type of message to be notified and a candidate for notification target area for notifying this message (step S53). The acquisition unit 170 outputs the determined message type and notification target area candidates as alerts (message information) to the display control unit 140 (step S54). When the receiving unit 110 receives provision information from a plurality of information providing sources, the acquisition unit 170 may output the alert for each type of disaster that may occur. For example, when rainfall exceeding a reference value is observed at a plurality of points, the acquisition unit 170 obtains a message type determined for each of a plurality of provided information and a notification target area candidate for reporting the message. You may output to the display control part 140 collectively as an alert with respect to the disaster regarding heavy rain. And the information assistance apparatus 100 returns a process to step S51.

  Next, the flow of message transmission processing in the notification support apparatus 100 will be described. Hereinafter, the message transmission process shown in FIG. 6 will be described with reference to examples of the screens shown in FIGS.

  When the acquisition unit 170 outputs an alert in step S54 described above, the acquisition unit 170 receives (acquires) the alert as illustrated in FIG. 6 (step S61). Thereafter, the display control unit 140 displays the screens shown in FIGS. 8 to 13 on the display unit 201. FIG. 7 is a diagram for explaining the transition of the screens shown in FIGS. 8 to 13. As shown in FIG. 7, after the display control unit 140 receives an alert in step S61, the screen displayed on the display unit 201 is an alert reception screen (FIG. 8), an announcement area confirmation screen (FIG. 9), and delivery contents. The confirmation screen (FIGS. 10 and 11), the final confirmation screen (FIG. 12), and the completion screen (FIG. 13) are shifted in order. When a return button for returning to the previous screen is displayed, when the return button is pressed, it is possible to transition from the screen where the return button is pressed to the previous screen. As described above, the toolbar shown in FIG. 4 is displayed on the left side of each screen in FIGS. Further, hereinafter, when the screens shown in FIGS. 8 to 12 are not distinguished, they are also simply referred to as input screens. The screens shown in FIGS. 8 to 12 are screens that are displayed until the operator inputs a message transmission instruction for informing dangers such as warnings and warnings, as will be described in detail later. That is, the input screen is an input screen that prompts the operator to perform message transmission processing. Note that the data for generating the screens shown in FIGS. 4 and 8 to 13 may be stored in the storage unit 130 described above, or may be stored in another storage device (not shown).

  After step S61, the display control unit 140 causes the display unit 201 to preferentially display the alert reception screen shown in FIG. 8 (step S62). The display control unit 140 preferentially displays the alert reception screen, for example, includes a method of displaying the alert reception screen in an active state on the entire display screen (screen) of the display unit 201. It is not limited to this. For example, when the alert reception screen is a screen that is displayed using a web browser and the web browser is a tab browser, the display control unit 140 switches the display from another tab to a tab that displays the alert reception screen. May be. When the web browser is not displayed on the full screen, the display control unit 140 may display the web browser on the full screen. By displaying the alert reception screen in full screen, it is possible to prevent an erroneous operation of erroneously switching to a screen activated behind the alert reception screen.

  As shown in FIG. 8, the alert reception screen is a screen in which the area on the right side of the toolbar of the input screen A shown in FIG. 4 is replaced with a screen indicating that an alert has been received. A progress bar representing the order of operations performed by the operator and the current operation status is displayed at the upper part of the right area of the tool bar. The progress bar displays the current operation status in a manner different from other operations. The progress bar displays a forward button for transitioning to the next screen.

  Hereinafter, in the screen described with reference to the drawings, an area other than the tool bar and the progress bar is referred to as an input area.

  A screen indicating that an alert has been received is displayed in the input area of the alert reception screen. This screen is a screen according to the type of disaster. For example, it is assumed that the ground is loose at a certain observation point and the determination unit 120 determines to notify the message. In this case, the display control unit 140 displays information related to earth and sand disasters in the input area of the alert reception screen, as shown in the area surrounded by the one-dot chain line in FIG. At this time, as shown in the area surrounded by the two-dot chain line, the display control unit 140 may display information indicating the information providing source in the input area. In addition, the display control unit 140 may display a badge (mark) indicating that an alert relating to earth and sand has been received on the tool bar in a manner superimposed on the object of earth and sand. As a result, the notification support apparatus 100 can present to the operator what type of disaster risk is currently increasing. Thereby, the operator can grasp | ascertain immediately what message input process is being performed with respect to the message relevant to what kind of disaster.

  Further, as shown in FIG. 8, the input area may include a character string indicating the current operation status (“STEP 1/5” in FIG. 8).

  When the operator starts processing to input a message transmission instruction, for example, when the “Next” button is pressed on the screen of FIG. 8, the reception unit 150 displays a display instruction for the next screen (announcement area confirmation screen). It transmits to the display control unit 140. Upon receiving the display instruction from the receiving unit 150, the display control unit 140 causes the display unit 201 to display the announcement area confirmation screen shown in FIG. 9 (step S63). As shown in FIG. 9, in the announcement area confirmation screen, the input area in the alert reception screen shown in FIG. 8 is the notification target area of the message (also called the announcement target area or the announcement area) and the type of message (also called the announcement type). This is a screen prompting confirmation.

  The display control unit 140 generates the announcement area confirmation screen based on the type of message included in the received alert and the notification target area candidate for informing the message. In the announcement area confirmation screen in FIG. 9, the notification target area and the type of message (for example, evacuation advisory, evacuation instruction, etc.) are expressed in different colors on a map, for example. In addition, the display control unit 140 may display the color of the notification target area that has already transmitted the message in a different color on the announcement area confirmation screen.

  In addition, when a notification target area is expressed using a map, there is a possibility that an area that is not managed is included in the map. In that case, the display control unit 140 may display the area within the management target in such a manner that the area within the management target and the area outside the management target can be distinguished.

  In addition, the operator may change the notification target area using the announcement area confirmation screen. For example, the notification target area may be changed by selecting whether to send the message again to the notification target area that has already transmitted the message.

  When the operator confirms the notification target area and the type of message and proceeds with the process of inputting a message transmission instruction, for example, when the “Next” button is pressed on the screen of FIG. Transmits a display instruction for the next screen (delivery content confirmation screen) to the display control unit 140. Upon receiving the display instruction from the reception unit 150, the display control unit 140 causes the display unit 201 to display the distribution content confirmation screen shown in FIGS. 10 and 11 (step S64).

  FIG. 10 and FIG. 11 are screens for prompting confirmation of the content of the message to be notified and the notification destination (also referred to as distribution media) of the message. 10 and 11 are a part of the distribution content confirmation screen. In the present embodiment, an example is described in which a delivery content confirmation screen is displayed for each notification destination of a message. However, the delivery content confirmation screen is a single screen displayed in a format in which notification destinations are listed. May be. The display control unit 140 may display the notification destination on the distribution content confirmation screen in a selectable manner.

  If the operator wants to change the message contents shown in FIGS. 10 and 11, the operator can change the message contents by pressing an edit button.

  When the operator confirms the content of the message and the notification destination of the message and proceeds with the process of inputting the message transmission instruction, for example, when the “next” button is pressed on the screen of FIG. The display instruction of the next screen (final confirmation screen) is transmitted to the display control unit 140. Upon receiving the display instruction from the reception unit 150, the display control unit 140 causes the display unit 201 to display the final confirmation screen illustrated in FIG. 12 (Step S65). In the final confirmation screen shown in FIG. 12, the notification target area, the notification destination of the message, and the announcement date and time are displayed for each type of message. These are information included in the screens confirmed by the operator on the screens described with reference to FIGS. Note that the final confirmation screen may include the content of the message.

  When the operator performs a final confirmation and inputs a transmission instruction for transmitting a message to the notification destination, for example, in FIG. 12, when the “issue” button is pressed, the receiving unit 150 displays the message transmission instruction. Send to. When the display control unit 140 receives a message transmission instruction from the reception unit 150, the display control unit 140 transmits the notification content to the transmission unit 160. As described above, the notification content includes information related to the notification destination (reception side information) and the content of the message confirmed on the distribution content confirmation screen shown in FIGS. 10 and 11 for each notification destination associated with the notification destination. Information content including.

  Upon receiving the notification content from the reception unit 150, the transmission unit 160 transmits a message associated with the reception side information to the reception side based on the reception side information (step S66).

  Thereby, the receiving side can alert | report the said message. For example, when the receiving side is an SNS server, the SNS server that has received the message can notify the user of the service using the service provided by displaying the received message. Further, for example, when the receiving side is a website server, the website server can notify the viewer who browses the web server by displaying the received message on the corresponding web server. For example, when the receiving side is a breaking news distribution server, each communication company notifies the user of the message by transmitting the received message to the user who is set to receive the emergency breaking news. be able to. For example, when the receiving side is a disaster prevention administrative radio station, the disaster prevention administrative radio station can broadcast the received message as a disaster prevention radio to notify the message.

  Moreover, the transmission part 160 may determine a notification destination with reference to the memory | storage part 130, and may transmit a message to the determined notification destination. For example, when a local government provides a service for transmitting a disaster mail or the like, and the mail address of the user of the service is stored in the storage unit 130, the transmission unit 160 sends a disaster mail to the mail address. You may send it. Thereby, the notification support apparatus 101 can notify the user of the user terminal of the message. As described above, the notification support apparatus 100 also has a function as a notification apparatus that notifies a message.

  The transmission unit 160 notifies the display control unit 140 that transmission of the message is completed after step S66 ends. When notified by the transmission unit 160 that the transmission of the message has been completed, the display control unit 140 causes the display unit 201 to display the completion screen illustrated in FIG. 13 (step S67).

  Thus, the notification support apparatus 100 ends the message transmission process. In the completion screen shown in FIG. 13, when the operator gives an instruction to close the screen (pressing the close button), the display unit 201 displays a screen before displaying the alert reception screen.

  In the completion screen, when the operator does not give an instruction to close the screen, the completion screen may be automatically closed after a predetermined time has elapsed since the completion screen was displayed. .

  In addition, while the input screen (any one of FIGS. 8 to 12) is being displayed, the operator does not return to the input screen even if a predetermined time elapses after performing other processing and starting other processing. In this case, the display control unit 140 may display the input screen that has been displayed on the display screen of the display unit 201. For example, when the operator displays the input screen A shown in FIG. 4 while the alert reception screen of FIG. 8 is displayed, if the display does not return to the alert reception screen even after a predetermined time has elapsed, the display control unit 140 The alert reception screen is displayed on the display screen of the display unit 201. In this way, the notification support apparatus 100 preferentially displays the input screen until the message transmission process ends (hereinafter referred to as an input screen redisplay process).

  Thereby, the notification support apparatus 100 can prompt the operator to perform an operation of message transmission processing.

  Further, for example, when the notification support apparatus 100 displays an alert reception screen on the operator terminals 200 of a plurality of operators, the input screen re-display is performed on the operator terminal 200 of a predetermined operator. Display processing may be performed. Further, when the notification support apparatus 100 displays an alert reception screen on the operator terminals 200 of a plurality of operators, the operator terminal of the operator who first performed the operation on the alert reception screen. The input screen redisplay process may be performed on 200.

  For example, when the message to be transmitted is a message related to evacuation, the notification support apparatus 100 may confirm the establishment status of the evacuation shelter that is likely to be used by residents in the notification target area after the message transmission process is completed. . Then, when the evacuation center is not established, the notification support apparatus 100 may transmit a message prompting the person in charge of establishment of the evacuation center to establish the evacuation center.

  Moreover, as shown in FIG. 13, the badge when the completion screen is displayed may be displayed in a manner different from the badge before the completion screen is displayed. For example, the badge before the completion screen is displayed may be displayed in a larger size than the badge displayed on the completion screen so that the message transmission process is in progress.

  Further, the badge may be displayed in a different manner according to the message information. As described above, the message information includes the type of message to be notified and candidates for the notification target area. The display control unit 140 may determine the degree of danger from the type of message included in the message information, and may display a large badge when the degree of danger is high, for example. The display control unit 140 may change not only the size of the badge but also the color, shape, and operation. For example, if the display control unit 140 determines that the degree of risk is high, the display control unit 140 may display a blinking badge.

  Further, the display control unit 140 may display the object itself in a manner different from other objects instead of displaying the badge on the object on the toolbar. For example, when an alert about earth and sand is received, the display control unit 140 may display an object of earth and sand in a size larger than other objects, or may display in a color different from other objects. Further, for example, in the above case, the display control unit 140 may display the earth and sand object in three dimensions.

  As described above, the display form of the badge and the display form of the object are not particularly limited, and may be displayed in various forms.

(effect)
The determination unit 120 of the notification support apparatus 100 according to the present embodiment determines whether or not to notify a message related to a disaster based on provided information that is information provided based on observation. Then, when the acquisition unit 170 acquires the determination result and the determination result is to notify the message, the display control unit 140 preferentially inputs an input screen for inputting information for notifying the message to the display device. To display. Therefore, even when a screen for other work is displayed on the display device, the display control unit 140 displays an input screen for notifying the display device of a message notifying danger such as an alarm or a warning. Display with priority. When a screen different from the input screen is displayed, the display control unit 140 may display the input screen with priority and may not display the entire screen. As a result, the notification support apparatus 100 can reduce oversight of the occurrence of a process that should be performed promptly to notify the operator that the risk of a natural disaster has increased. Therefore, the operator can quickly perform the input process of the message to be notified and the transmission process to the receiving side.

  If the determination unit 120 determines that the message is to be notified, the message input screen is automatically displayed on the display device. Therefore, the operator determines whether to notify the message from the provided information, and the input screen is displayed. The processing time can be shortened compared with the case of starting up.

  As described above, the notification support apparatus 100 according to the present embodiment can effectively support notification of a message that notifies a danger such as an alarm or a warning in an emergency.

(Modification)
A modification of the present embodiment will be described. In the present embodiment, the determination unit 120 determines whether or not to notify a message about a disaster based on provided information that is information provided based on observation, and the acquisition unit 170 acquires the determination result. However, the acquisition unit 170 may acquire the determination result from the outside. That is, the acquisition unit 170 may receive a determination result as to whether or not to display a message from outside the notification support apparatus 100. And the acquisition part 170 may determine the kind of message to alert | report and the candidate of alerting | reporting area based on this determination result.

  Moreover, the acquisition part 170 may acquire the determination result, the kind of message to alert | report, and the candidate of alerting | reporting area from the notification assistance apparatus 100 outside. In this case, the acquisition unit 170 may supply the display control unit 140 with the type of the acquired message to be notified and the notification target area candidate.

<Second Embodiment>
Next, a second embodiment of the present invention will be described. In the above-described first embodiment, it has been described that the provision information reception process shown in FIG. 5 and the message transmission process shown in FIG. 6 are performed asynchronously. Therefore, another alert may be newly output from the acquisition unit 170 to the display control unit 140 during the message transmission process illustrated in FIG. In the present embodiment, processing in such a case will be described.

  FIG. 14 is a functional block diagram illustrating an example of a functional configuration of the notification support apparatus 101 according to the present embodiment. In addition, about the structure of the alerting | reporting system 1 containing the alerting | reporting assistance apparatus 101, since it is the same as that of FIG. 1, description is abbreviate | omitted. For convenience of explanation, members having the same functions as those included in the drawings described in the first embodiment described above are given the same reference numerals, and descriptions thereof are omitted.

  As shown in FIG. 14, the notification support apparatus 101 according to the present embodiment includes a reception unit 110, a first determination unit 121, a second determination unit 122, a storage unit 130, a display control unit 141, and a reception unit 150. And a transmission unit 160 and an acquisition unit 171.

  The first determination unit 121 corresponds to the determination unit 120 described in the first embodiment. Since the operation of the first determination unit 121 is the same as that of the determination unit 120, description thereof is omitted.

  The acquisition unit 171 corresponds to the acquisition unit 170. The acquisition unit 170 and the acquisition unit 171 differ in the type of message output as an alert and the output destination of notification target area candidates. The acquisition unit 171 outputs the alert to the second determination unit 122.

  The second determination unit 122 receives the message type and notification target area candidate output as an alert from the acquisition unit 171. Then, the second determination unit 122 determines whether or not there is a message transmission process that is being handled (during processing) with respect to another alert in the own apparatus (that is, the notification support apparatus 100). When there is no message transmission process in the process of another alert, the second determination unit 122 supplies the received alert to the display control unit 141. Thereby, the display control unit 141, the reception unit 150, and the transmission unit 160 perform the same processing as in the first embodiment.

  When there is a message transmission process in the middle of processing for another alert, the display unit 201 displays an input screen (one of the screens in FIGS. 8 to 13) for the message transmission process for the other alert. Yes. Therefore, the second determination unit 122 instructs the display control unit 141 to display information indicating that a new alert has been received on the input screen. When a new alert is received, message input processing for the new alert is not performed. That is, message input processing for a new alert is in a standby state. Therefore, hereinafter, information indicating that a new alert has been received is hereinafter referred to as standby alert information or standby information. At this time, the second determination unit 122 supplies the received alert to the display control unit 141 together with the standby alert information.

  When receiving only an alert, the display control unit 141 causes the display unit 201 to display an alert reception screen in the same manner as the display control unit 140. Further, when the display control unit 141 receives the alert and the standby alert information, the display control unit 141 displays the standby alert information on the input screen currently displayed on the display unit 201.

  When the operator selects the standby alert information displayed on the display unit 201, the reception unit 150 receives information indicating that the standby alert information has been selected. Then, the reception unit 150 transmits an instruction to perform processing related to the standby alert information to the display control unit 141. The display control unit 141 displays an input screen for an alert related to the selected standby alert information (alert received together with the display instruction for the standby alert information) according to the instruction from the reception unit 150.

  Since the operations of the display control unit 141 and the reception unit 150 after the input screen is displayed are the same as those of the display control unit 140 and the reception unit 150 in the first embodiment described above, description thereof is omitted.

(Processing of the notification support apparatus 101)
Next, processing of the notification support apparatus 101 will be described with reference to FIGS. 15 and 16. FIG. 15 is a flowchart illustrating an example of a process flow of the notification support apparatus 101 according to the present embodiment. Hereinafter, the message transmission process shown in FIG. 15 will be described with reference to an example of the screen of FIG. Note that the provided information reception process by the notification support apparatus 101 in the present embodiment is the same as the process shown in FIG.

  The second determination unit 122 receives the alert output by the acquisition unit 171 (step S151). Then, the second determination unit 122 determines whether there is a message transmission process that is currently being handled for an alert (other alerts) different from the alert received in step S151 (step S152). When there is no message transmission process in response to another alert (NO in step S152), the notification support apparatus 101 performs message transmission process (step S62 to step S62) for the received alarm, as in the first embodiment. S67) is performed.

  When there is a message transmission process in response to another alert (YES in step S152), second determination unit 122 supplies the received alert to display control unit 140 and displays standby alert information on display unit 201. The display control unit 141 is instructed to do so. Then, the display control unit 141 displays the standby alert information on the input screen that is currently displayed (step S153).

  An example of a screen on which this standby alert information is displayed on the input screen is shown in FIG. As shown in FIG. 16, standby alert information is displayed at the lower right of the input area of the input screen. Note that the display position and size of the standby alert information are not particularly limited.

  In the example of FIG. 16, it is shown that the flood warning resulting from the rise in the water level is received as the standby alert information. That is, the example of FIG. 16 indicates that the message type is a warning about flooding or the like. In such a case, as shown in FIG. 16, the display control unit 141 displays a badge at the position of the water level object on the toolbar of the input screen. In addition, the shape and aspect of a badge are not specifically limited. For example, the badge for the object related to the waiting alert information may be displayed in a shape or manner different from the badge for the object related to the message transmission process being processed ("earth and sand" in the case of FIG. 16).

  In FIG. 16, the standby alert information is displayed on the alert reception screen shown in FIG. 8 as an example, but the standby alert information is a screen shown in any of FIGS. 8 to 12. (That is, displayed on the input screen).

  Returning to FIG. 15, after step S153 is completed, when receiving unit 150 detects that standby alert information has been selected (YES in step S154), notification support apparatus 101 advances the process to step S157. If the reception unit 150 does not detect that the standby alert information has been selected and detects a process for the input screen that is currently displayed (NO in step S154), the notification support apparatus 101 performs a process that is being handled. Proceed (step S155). That is, the notification support apparatus 101 performs the processing from step S62 to step S67. When the input screen displayed on the display unit 201 when the alert is received in step S151 is, for example, the distribution content confirmation screen shown in FIG. 10, the notification support apparatus 101 performs the processing from step S65 onward. . When the handling process is completed, the notification support apparatus 101 performs the process from step S62 to step S67 on the alert received in step S151 (step S155). Note that when the standby alert information is selected while the corresponding message transmission process is being performed (during the process of step S154), the notification supporting apparatus 101 proceeds to step S157.

  When the standby alert information is selected, the processes in steps S62 to S67 are performed on the alert related to the selected standby alert information (the alert received together with the display instruction for the standby alert information) (step S157).

  Thereafter, the notification support apparatus 101 continues the message input process that was performed before the execution of Step S157 (Step S158).

  In step S157, the display control unit 141 uses the information related to the input screen displayed until the start of step S157 on the input screen for the alert related to the selected standby alert information as standby alert information. It may be displayed. Further, the standby alert information may be centrally managed in another window.

  Further, when there is a message transmission process that is being handled and the second determination unit 122 receives a plurality of alerts, the display control unit 141 displays the standby alert information for each of the plurality of alerts side by side on the input screen. You may display so that a part may overlap. The standby alert information may be displayed so that the operator can know that the message transmission processing for the received alert has not been processed.

  Further, the notification support apparatus 101 may perform an input screen re-display process in the same manner as the notification support apparatus 100 described above. At this time, the display control unit 141 of the notification support apparatus 101 has an input screen that has not been processed even after a lapse of a predetermined time. If the currently performed process is a process for another input screen, the process is performed. Do not redisplay input screens that have not been performed. This is because, in this case, the input process for the input screen is not forgotten by the operator, but the process for the input screen is interrupted because the process for the other input screen is performed first. It is because the nature is high. With such a configuration, the notification support apparatus 101 can display a highly convenient input screen.

(effect)
As described above, the second determination unit 122 of the notification support apparatus 101 according to the present embodiment determines whether another input screen that is a message input screen based on other provided information is displayed on the display device. judge. Then, the display control unit 141 causes the standby information to be displayed on the other input screen when the other input screen is displayed on the display device.

  Thereby, in addition to the effect of the notification support apparatus 100 in the first embodiment described above, the notification support apparatus 101 generates a plurality of message input processes even in a situation where a plurality of message input processes are performed. Can be missed. When the operator selects standby information, the display control unit 141 displays an input screen related to this standby information, so that the operator can perform another message input process with a simple operation.

<Third Embodiment>
Next, with reference to FIG. 17, the notification support apparatus 10 according to the present embodiment will be described. In the present embodiment, a notification support apparatus 10 having a minimum configuration that solves the problems of the present invention will be described.

  FIG. 17 is a functional block diagram illustrating an example of a functional configuration of the notification support apparatus 10 according to the present embodiment. As illustrated in FIG. 17, the notification support apparatus 10 according to the present embodiment includes an acquisition unit 12 and a display control unit 14.

  The acquisition unit 12 corresponds to the acquisition unit 170 or the acquisition unit 171 described above. The acquisition unit 12 acquires a determination result that determines whether or not to notify a message about a disaster based on provided information that is information provided based on observation. The acquisition unit 12 may acquire the determination result from a device separate from the notification support device 10 or may acquire the determination result from a determination unit provided in the acquisition unit 12. Then, the acquisition unit 12 supplies the acquired determination result to the display control unit 14.

  The display control unit 14 corresponds to the display control unit 140 or the display control unit 141 described above. When the determination result indicates that the message is notified, the display control unit 14 preferentially displays an input screen for inputting information for notifying the message on the display device.

  In this way, even when the screen for other work is displayed on the display device, the display control unit 14 is an input for informing the display device of a message notifying danger such as an alarm or a warning. Display the screen with priority. As a result, the notification support apparatus 10 can reduce an oversight of the occurrence of a process that should be performed promptly to notify the operator that the risk of a natural disaster has increased. Therefore, the operator can quickly perform the input process of the message to be notified and the transmission process to the receiving side.

  In addition, when the acquisition unit 12 acquires a determination result and the determination result indicates that a message is notified, the message input screen is automatically displayed on the display device, so refer to the determination result acquired by the operator. Thus, the processing time can be shortened as compared with the case where the input screen is launched.

  As described above, the notification support apparatus 10 according to the present embodiment can effectively support notification of a message that notifies danger such as an alarm or a warning in an emergency.

(About hardware configuration)
In each embodiment of the present invention, each component of each device represents a functional unit block. Part or all of each component of each device is realized by an arbitrary combination of an information processing device 500 and a program as shown in FIG. 18, for example. The information processing apparatus 500 includes the following configuration as an example.

CPU (Central Processing Unit) 501
ROM (Read Only Memory) 502
-RAM (Random Access Memory) 503
A program 504 loaded into the RAM 503
A storage device 505 for storing the program 504
A drive device 507 for reading / writing the recording medium 506
Communication interface 508 connected to the communication network 509
An input / output interface 510 for inputting / outputting data
-Bus 511 connecting each component
Each component of each device in each embodiment is realized by the CPU 501 acquiring and executing a program 504 that realizes these functions. The program 504 that realizes the function of each component of each device is stored in advance in the storage device 505 or the RAM 503, for example, and is read by the CPU 501 as necessary. Note that the program 504 may be supplied to the CPU 501 via the communication network 509 or may be stored in the recording medium 506 in advance, and the drive device 507 may read the program and supply it to the CPU 501.

  There are various modifications to the method of realizing each device. For example, each device may be realized by an arbitrary combination of the information processing device 500 and a program that are separately provided for each component. A plurality of constituent elements included in each device may be realized by an arbitrary combination of one information processing device 500 and a program.

  In addition, some or all of the components of each device are realized by other general-purpose or dedicated circuits, processors, or combinations thereof. These may be configured by a single chip or may be configured by a plurality of chips connected via a bus.

  Part or all of each component of each device may be realized by a combination of the above-described circuit and the like and a program.

  When some or all of the constituent elements of each device are realized by a plurality of information processing devices and circuits, the plurality of information processing devices and circuits may be centrally arranged or distributedly arranged. Also good. For example, the information processing apparatus, the circuit, and the like may be realized as a form in which each is connected via a communication network, such as a client and server system and a cloud computing system.

  Each of the above-described embodiments is a preferred embodiment of the present invention, and the scope of the present invention is not limited only to the above-described embodiments, and those skilled in the art do not depart from the gist of the present invention. However, it is possible to construct a form in which various modifications are made by correcting or substituting the above-described embodiments.

DESCRIPTION OF SYMBOLS 1 Information system 100 Information support apparatus 101 Information support apparatus 110 Reception part 120 Determination part 121 1st determination part 122 2nd determination part 130 Storage part 140 Display control part 141 Display control part 150 Reception part 160 Transmission part 170 Acquisition part 171 Acquisition part DESCRIPTION OF SYMBOLS 200 Operator terminal 201 Display part 202 Input part 10 Notification assistance apparatus 12 Acquisition part 14 Display control part

Claims (12)

An acquisition means for acquiring a determination result for determining whether to notify a message about a disaster based on provided information that is information provided based on observation;
When the determination result indicates that the message is notified, the display control unit is configured to display an input screen for inputting information for notifying the message on the display device with priority. Notification support device. Further comprising first determination means for determining whether to notify the message;
The notification support apparatus according to claim 1, wherein the acquisition unit acquires a determination result by the first determination unit.   3. The display control unit according to claim 1, wherein the display control unit preferentially displays the input screen on the display device when a display time of a screen different from the input screen exceeds a predetermined time. 4. Informing support device. When the determination result indicates that the message is notified, it is determined whether another input screen, which is the input screen of the message based on other provided information, is displayed on the display device; A determination unit;
When the second determination unit determines that the other input screen is displayed on the display device, the display control unit waits for processing of the message input screen based on the provided information The notification support apparatus according to claim 1, wherein standby information indicating that is displayed on the other input screen.   When the display time of a screen different from the input screen or another input screen related to other provided information different from the input screen exceeds a predetermined time, the display control means displays the different screen on the display device. 5. The notification support apparatus according to claim 4, wherein the input screen or the other input screen that is displayed before is displayed is preferentially displayed on the display device. 6.   The notification support apparatus according to claim 1, wherein the display control unit causes the display device to display different input screens according to a type of disaster.   The display control means causes the input screen to display information indicating the disaster type in a predetermined area, and out of the information indicating the disaster type displayed in the predetermined area, The notification support apparatus according to claim 6, wherein the information corresponding to the type is displayed differently from the information on other disaster types.   The display control means displays information different from other types of disaster by marking the information corresponding to the type of disaster related to the input screen. The notification support apparatus according to 1. Based on information for notifying the message input to the input screen, further comprising a transmission means for transmitting the message to the notification destination,
The notification destination is at least any one of a user terminal, a server for SNS (Social Networking Service), a server for a website that provides disaster information, a communication company that distributes emergency bulletins, and a disaster prevention administrative radio station that broadcasts disaster prevention administrative radio. The notification support apparatus according to claim 1, wherein the notification support apparatus is one of the following. Based on the provided information that is the information provided based on the observation, obtain a determination result that determines whether or not to notify a message about the disaster,
When the determination result indicates that the message is to be notified, an input support screen for inputting information for informing the message is preferentially displayed on a display device. A process of obtaining a determination result that determines whether or not to notify a message about a disaster based on provided information that is information provided based on observation;
When the determination result indicates that the message is notified, a program for causing a computer to execute a process of preferentially displaying an input screen for inputting information for notifying the message on a display device. Including an information providing source device, a notification support device, and a receiving side device,
The information provider provides the notification support apparatus with the determination information as to whether or not to provide the information related to the observation based on the observation or the message about the disaster based on the provided information,
The notification support apparatus includes:
When receiving the provision information or the determination result and receiving the provision information, based on the provision information, determine whether to notify a message about a disaster,
When the received determination result or the determination result indicates that the message is notified, an input screen for inputting information for notifying the message is displayed on the display device with priority.
The receiving device receives information for notifying the message input on the input screen and notifies the message.

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