JP2017027569A - Reception support system, reception support method, reception support program, information processing device, and terminal device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a highly convenient technique for supporting reception of baggage.SOLUTION: A reception support system comprises: imaging means for imaging baggage received from a user; and comparison means for comparing a first baggage image which is an image of baggage possessed by the user and a second baggage image which is an image taken by the imaging means.SELECTED DRAWING: Figure 12

Description

  The present invention relates to a technique for supporting receipt of a package.

  In airports and the like, baggage is deposited and received by a method in which a user temporarily deposits a baggage at the time of departure and receives a baggage upon arrival. A package management method for such receipt is disclosed.

  For example, Patent Document 1 describes a package receipt support system. This system attaches an electronic tag to a package, and determines whether or not the package has arrived at a package receiving place based on tag information read from the electronic tag. Then, based on the determination result that it has arrived, the user is notified that the parcel has arrived at the parcel receiving area.

  Patent Document 2 describes a cargo management system. This system measures the weight of the baggage and uses image processing to determine the category of the baggage shape. The weight and shape are stored in the tag together with tag ID (Identification) and aircraft operation information as shape weight information on the tag attached to the baggage, and the baggage is loaded based on the information stored in the tag. Calculate the order.

  Patent Document 3 describes an airport baggage display panel system. This system reads the baggage information included in the tag attached to the baggage by the arrival port tag reader and the shipping port tag reader, reads the information, video information of the baggage, and reads the baggage tag reader, Based on the baggage information included in the recipient tag, information related to the baggage information is output.

  Patent Document 4 describes a portable baggage receipt support system. This system stores the tag ID attached to the carry-on baggage and the identification code that is the contact information of the mobile phone owner of the carry-on baggage in association with each other. The location and time of delivery of carry-on baggage will be notified first.

JP 2009-301425 A JP 2003-146438 A JP 09-249309 A JP 2004-54776 A

  However, the systems described in the above-mentioned patent documents perform management using electronic tags and tag IDs. If so, there is a possibility that the tag may be removed while carrying the baggage, or the tag to be read may be relatively small, so that the tag may not be read well.

  Therefore, the present invention has been invented in view of the above-described problems, and an object thereof is to provide a technique for supporting receipt of a highly convenient package.

  The receiving support system of the present invention is a photographing means for photographing a baggage received from a user, a first luggage image that is an image of the luggage owned by the user, and an image photographed by the photographing means. And a collation unit for collating the two baggage images.

  The information processing apparatus according to the present invention includes a photographing unit for photographing a baggage received from a user, a baggage image of the baggage owned by the user, and a collation for collating the received captured image with the baggage image. Means.

  The terminal device of the present invention receives an image capturing unit that captures a baggage owned by the user, a captured image obtained by capturing the baggage deposited by the user, and the received captured image and the package captured by the image capturing unit. Collation means for collating the image.

  The receiving support method of the present invention shoots a baggage received from a user, a first baggage image that is an image of the baggage owned by the user, and a second baggage image that is an image shot by the shooting unit. And match.

  The receiving support program of the present invention shoots a baggage received from a user, a first baggage image that is an image of the baggage owned by the user, and a second baggage image that is an image shot by the shooting unit. And causing the computer to perform the verification.

  ADVANTAGE OF THE INVENTION According to this invention, the technique which assists receipt of the highly convenient package can be provided.

It is a figure which shows an example of the whole structure of the reception assistance system in 1st Embodiment of this invention. It is a block diagram which shows an example of a function structure of the reception assistance system in 1st Embodiment of this invention. It is a figure which shows an example of the utilization scene of the imaging device in 1st Embodiment of this invention. It is a block diagram which shows an example of the hardware constitutions of the terminal device which concerns on 1st Embodiment of this invention. It is a block diagram which shows an example of the hardware constitutions of the information processing apparatus which concerns on 1st Embodiment of this invention. It is a block diagram which shows an example of the hardware constitutions of the imaging device which concerns on 1st Embodiment of this invention. It is a flowchart which shows an example of operation | movement of the reception assistance system in 1st Embodiment of this invention. It is a flowchart which shows an example of operation | movement of the reception assistance system in 1st Embodiment of this invention. It is a block diagram which shows an example of a function structure of the reception assistance system in 2nd Embodiment of this invention. It is a flowchart which shows an example of operation | movement of the reception assistance system in 2nd Embodiment of this invention. It is a flowchart which shows an example of the process A which the terminal device in 2nd Embodiment of this invention performs, and the process B which an information processing apparatus performs. It is a block diagram which shows an example of a function structure of the information processing apparatus in 3rd Embodiment of this invention. It is a flowchart which shows an example of operation | movement of the information processing apparatus in 3rd Embodiment of this invention.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

<First Embodiment>
FIG. 1 is a diagram illustrating an example of the overall configuration of a reception support system 1 according to the first embodiment. As illustrated in FIG. 1, the reception support system 1 includes a terminal device 100, an information processing device 200, and a photographing device 300. The terminal device 100, the information processing device 200, and the photographing device 300 are connected by a wireless or wired network.

  For example, the terminal device 100 captures in advance a baggage that is owned by a user having the terminal device 100 and that the user deposits at an airport or the like, and stores the captured image data (hereinafter referred to as first image data). The first image data is image data to be collated by the collation unit 104 described later. The imaging apparatus 300 is installed in an airport, for example, and images a luggage group that is a set of luggage deposited by a user, and transmits the captured image data (hereinafter referred to as second image data) to the information processing apparatus 200. . The information processing device 200 receives the second image data from the imaging device 300 and stores the second image data. Then, the information processing device 200 distributes the received second image data to the terminal device 100. The terminal device 100 receives the second image data from the information processing device 200, performs a collation process between the first image data and the second image data, and performs notification based on the collation result.

  FIG. 2 is a block diagram illustrating an example of a functional configuration of the reception support system 1 according to the first embodiment.

  The terminal device 100 includes a first photographing unit 101, a first storage unit 102, a receiving unit 103, a collating unit 104, and a notification unit 105. There may be a plurality of terminal devices 100.

  The first photographing unit 101 shoots a package to be photographed, and stores the photographed first image data in the first storage unit 102. Further, for example, the first image data may be a set of a plurality of image data obtained by photographing the same baggage to be photographed. In addition, the first image data may include information for specifying a storage location of the luggage included in the first image data, such as an airline of a plane on which the user is boarded, a flight number, a departure time, and an arrival time. Good. Note that the baggage to be photographed is a baggage that is owned by a user having the terminal device 100 and that is deposited with an airline at an airport or the like.

  At this time, it is desirable that the package included in the first image data is photographed so that the projected area of the package becomes the largest. For example, luggage such as suitcases is often placed on the belt conveyor so that the widest surface is on top. Therefore, it is preferable that the luggage included in the first image data is photographed so as to include the surface above this.

  The receiving unit 103 receives the second image data captured by the imaging device 300 and transmitted from the information processing device 200, and transmits the received second image data to the verification unit 104.

  The collation unit 104 receives the second image data from the reception unit 103, and collates the first image data and the second image data. Moreover, the collation part 104 may collate, for example using SIFT (Scale Invariant Feature Transform). The collation unit 104 may collate using other general image processing methods. Note that the matching unit 104 may perform the matching process using the first image represented by the first image data and the second image represented by the second image data instead of the image data. In addition, the collation unit 104 collates the first image data and the second image data, and notifies the notification unit 105 when the pieces of luggage included in the first image data and the second image data are the same. A request to be made (hereinafter referred to as a notification request) is transmitted.

  The notification unit 105 receives the notification request from the collation unit 104 and notifies the arrival of the package based on the notification request. For example, as a method for notifying arrival of a package, the user may be notified by voice or e-mail, or may be displayed on a screen.

  The information processing apparatus 200 includes a receiving unit 201, a second storage unit 202, and a distribution unit 203.

  The receiving unit 201 receives the second image data from the imaging apparatus 300 and stores the received second image data in the second storage unit 202.

  The distribution unit 203 distributes the second image data stored in the second storage unit 202 to the terminal device 100. Information on the terminal device 100 that is the distribution destination is stored in the second storage unit 202 in advance. For example, the information of the terminal device 100 may be sent to the second storage unit 202 at the timing when the user deposits the luggage at the airport or when the user arrives at the airport. The distribution unit 203 may distribute the second image data to the terminal device 100 at the timing when the second image data is stored in the second storage unit 202, or transmit the second image data from the terminal device 100. The second image data may be transmitted to the terminal device 100 at the received timing.

  The imaging device 300 includes a second imaging unit 301 and a transmission unit 302.

  The second imaging unit 301 captures a package included in the package group and transmits the second image data to the transmission unit 302. An airline that keeps luggage generally keeps a plurality of luggage. Therefore, the second imaging unit 301 captures a plurality of luggages. Accordingly, second image data corresponding to each package included in the package group is generated. In addition, for example, the second image data includes a plurality of pieces of image data associated with information specifying a deposit destination of the package included in the second image data, for example, an airline, a flight name, a departure time, and an arrival time. A set of Accordingly, the second image data may include information for specifying the deposit destination of the luggage included in the second image data, such as an airline, a flight number, a departure time, and an arrival time. Note that the luggage group is a collection of luggage deposited by the user having the terminal device 100 with an airline at an airport or the like, for example.

  The transmission unit 302 receives the second image data from the second imaging unit 301 and transmits the received second image data to the information processing apparatus 200. The transmission unit 302 may receive the images separately in the order in which they were photographed, and may transmit them in the order received. Alternatively, the transmission unit 302 may receive a plurality of second image data corresponding to each of a plurality of luggage groups, and process the information processing apparatus 200. May be sent together. Further, the transmission unit 302 may receive the second image data separately and transmit them together.

  FIG. 3 is a diagram illustrating an example of a usage scene of the imaging apparatus 300. In FIG. 3, the luggage group flows from the right front side to the left back direction on the belt conveyor. The photographing device 300 is installed on the upper part of the belt conveyor. When the luggage group passes under the photographing device 300, the sensor unit (not shown) detects the luggage, and the second photographing unit 301 photographs the luggage group. To do. Note that the imaging apparatus 300 may perform imaging manually. In this case, for example, when an airline employee or the like uses a photographing device such as a tablet to place a baggage included in the baggage group on the conveyor, the image is taken.

<Hardware configuration>
FIG. 4 is a block diagram illustrating an example of a hardware configuration of the terminal device 100 according to the first embodiment of the present invention.

  The terminal device 100 includes, for example, a CPU (Central Processing Unit) 21, a ROM (Load Only Memory) 22, a network interface 23, a RAM (Random Access Memory) 24, a storage device 25, a camera device 26, and a notification. It can be configured with the device 27.

  The first photographing unit 101 includes, for example, a camera device 26 and a CPU 21 that writes a computer program stored in the ROM 22 and the storage device 25 to the RAM 24 and executes the written computer program. The camera device 26 may be realized by a camera using a CCD (Charge Coupled Device) image sensor or a camera using a CMOS (Complementary Metal Oxide Semiconductor) image sensor, for example.

  The first storage unit 102 is configured by the storage device 25, for example. The receiving unit 103 is configured by the network interface 23, for example. The collation unit 104 is configured by, for example, the CPU 21 that writes a computer program stored in the ROM 22 and the storage device 25 to the RAM 24 and executes the written computer program.

  The notification unit 105 includes, for example, a CPU 21 that writes a computer program stored in the ROM 22 and the storage device 25 to the RAM 24 and executes the written computer program, and a notification device 27. Note that the notification device 27 may be realized by a speaker, a display, or the like.

  FIG. 5 is a block diagram illustrating an example of a hardware configuration of the information processing apparatus 200 according to the first embodiment of the present invention.

  The information processing apparatus 200 can be configured by, for example, a CPU 21, a ROM 22, a network interface 23, a RAM 24, and a storage device 25.

  The reception unit 201 and the distribution unit 203 include, for example, a network interface 23 and a CPU 21 that writes a computer program stored in the ROM 22 and the storage device 25 to the RAM 24 and executes the written computer program. The second storage unit 202 is configured by the storage device 25.

  FIG. 6 is a block diagram illustrating an example of a hardware configuration of the imaging apparatus 300 according to the first embodiment of the present invention.

  The imaging device 300 can be configured by, for example, the CPU 21, the ROM 22, the network interface 23, the RAM 24, and the camera device 26.

  The hardware configurations according to FIG. 4, FIG. 5, and FIG. 6 are examples, and are not limited to the above configurations.

  7 and 8 are flowcharts showing an example of the operation of the reception support system 1 in the first embodiment. 7 shows an example of the operation of the reception support system 1 performed before the user deposits the package at the airport or the like, and FIG. 8 shows the reception support system performed after the user deposits the package at the airport or the like. 1 shows an example of operation 1.

  FIG. 8 shows the processing of the terminal device 100 on the left side, the processing of the information processing device 200 in the center, and the processing of the photographing device 300 on the right side. In addition, dashed arrows between the processing of the terminal device 100 and the processing of the information processing device 200 and between the processing of the information processing device 200 and the processing of the imaging device 300 indicate the flow of information.

  As shown in FIG. 7, first, the first photographing unit 101 of the terminal device 100 photographs a package owned by the user (step S100). The photographing of the luggage is performed, for example, before the user deposits the luggage at an airport or the like. In addition, the first photographing unit 101 stores the photographed first image data in the first storage unit 102 (step S101). The first image data captured by the first image capturing unit 101 may be plural.

  By the above operation, the user can take a picture of the baggage before depositing the baggage at an airport or the like.

  For example, when the user and the luggage group arrive at the destination airport or the like, as shown in FIG. 8, the second imaging unit 301 of the imaging apparatus 300 photographs the luggage included in the luggage group (step S200). . Then, the second imaging unit 301 transmits the captured second image data to the transmission unit 302, and the transmission unit 302 transmits the second image data to the information processing apparatus 200 (step S201). Note that step S200 and step S201 are periodically performed. For example, the imaging apparatus 300 may end the operation in the same manner when the operation of the belt conveyor is completed in conjunction with the belt conveyor. Further, for example, when a sensor unit (not shown) detects a baggage and performs photographing, the sensor unit performs counting. Then, when the sensor unit does not detect the load for a predetermined time or longer, the imaging apparatus 300 may end the operation.

  Next, the receiving unit 201 of the information processing device 200 receives the second image data transmitted from the transmitting unit 302 (step S202). Further, the receiving unit 201 stores the received second image data in the second storage unit 202 (step S203). Thereafter, the distribution unit 203 distributes the plurality of second image data stored in the second storage unit 202 to the terminal device 100 (step S204).

  Next, the receiving unit 103 of the terminal device 100 receives the second image data from the information processing device 200 (step S205) and transmits the second image data to the matching unit 104. Next, the collation unit 104 collates the package included in the first image data with the package included in the second image data (step S206), and is included in the package included in the first image data and the second image data. It is confirmed whether the collation rate with the package is equal to or greater than a predetermined threshold (step S207). In step S207, if the verification rate between the package included in the first image data and the package included in the second image data is not equal to or greater than a predetermined threshold, the verification unit 104 determines that the package included in the first image data and the second Steps S205 and S206 are performed until the collation rate with the package included in the image data is equal to or greater than a predetermined threshold. Note that what value the threshold value is set to can be set as appropriate by those skilled in the art.

  On the other hand, when the collation rate between the package included in the first image data and the package included in the second image data is equal to or greater than a predetermined threshold, the collation unit 104 transmits a notification request to the notification unit 105. And the notification part 105 receives a notification request from the collation part 104, and notifies based on a notification request (step S208). Then, the collation part 104 determines whether the completion | finish request | requirement of operation | movement of the reception assistance system 1 was received from the user (step S209). If no termination request has been received from the user, the process proceeds to step S205. On the other hand, when an end request is received from the user, the process ends. This operation end request may be received from, for example, a reception unit (not shown). For example, the notification unit 104 may include the reception unit.

  With the above operation, the terminal device 100 collates the respective packages included in the two image data in which the package is captured, and notifies the user of the arrival of the package until receiving an operation end request from the user. Accordingly, the reception support system 1 can automatically check and notify the arrival of the package without requiring the user to check the reception support system 1 for verification. Therefore, the reception support system 1 according to the present embodiment can support the reception of a package that is highly convenient for the user.

  Furthermore, the receiving support system 2 according to the present embodiment can identify a package without introducing a new electronic tag or the like. In addition, by not introducing a new electronic tag or the like, a device for creating a new electronic tag and a device for reading the electronic tag become unnecessary, and it is possible to save time and effort for installing these devices. . Thereby, the reception support system 2 according to the present embodiment is highly convenient for the side that can store the luggage.

(Modification)
As a modification of the present embodiment, the terminal device 100 may perform notification using a display unit (not shown). For example, a case where a baggage similar to a baggage deposited by a user is deposited by another user will be described as an example. In this case, the plurality of packages included in each of the plurality of second image data transmitted from the information processing apparatus 200 to the terminal device 100 includes the user's package and a package similar to the user's package. It will be. And the receiving part 103 of the terminal device 100 receives such several 2nd image data. Then, the collation part 104 of the terminal device 100 collates.

  Then, for example, when there are two or more second image data having a matching rate equal to or higher than a predetermined threshold, the terminal device 100 displays the two or more second image data on a display unit (not shown). Then, ask the user to confirm the baggage he / she has deposited. By doing so, it is possible to confirm the package visually by the user.

Further, for example, a mark such as paper, a suitcase belt, a seal, or the like may be attached to the package in advance, and the user may use the terminal device 100 to photograph the package so as to include the mark. The photographing apparatus 300 can photograph the luggage group so as to include the mark, thereby distinguishing the individual luggage, thereby increasing the verification rate.
For example, when a new electronic tag is introduced as a system, it takes time to change the system when the tag is currently used. On the other hand, the present receiving support system captures an image of a package and collates the captured image, so that it can be realized while using the current tag, and is highly convenient.

  For example, when the imaging device 300 captures the second image data at an airport or the like, information specifying the second image data, for example, the airline, flight number, departure time, arrival time, etc. May be included. Furthermore, the information of the terminal device 100 of the delivery destination stored in the second storage unit 202 may include the airline of the airplane on which the user is boarded, the flight name, the departure time, the arrival time, and the like.

  By setting in this way, the information processing apparatus 200 can transmit appropriate data to the terminal apparatus 100 based on a common flight name, departure time, and the like. Therefore, the information processing apparatus 200 does not distribute the second image data excessively to the terminal apparatus 100, and the reception support with high convenience can be performed.

  In addition, the second storage unit 202 of the information processing apparatus 200 according to the present embodiment may not store the information on the distribution destination. In this case, the terminal device 100 requests the information processing device 200 to transmit the second image data, and the information processing device 200 that has received the request sends the second request to the terminal device 100 that is the transmission destination of the request. What is necessary is just to transmit image data. Accordingly, the reception support system 1 can obtain the above-described effect without performing the process of registering the user's contact information in the information processing apparatus 200 when depositing the luggage.

Second Embodiment
FIG. 9 is a block diagram illustrating an example of the configuration of the reception support system 2 according to the second embodiment. The reception support system 2 includes an imaging device 300, an information processing device 400, and a terminal device 500. In addition, the photographing apparatus 300, the information processing apparatus 400, and the terminal apparatus 500 are connected by a wired or wireless network. Note that in each drawing referred to in the description of this embodiment, configurations similar to those in the other embodiments are denoted by the same reference numerals, and redundant description in this embodiment is omitted (the same applies to other embodiments).

  The information processing apparatus 400 includes a communication unit 401, a storage unit 402, and a collation unit 403.

  The communication unit 401 includes the functions of the reception unit 201 and the distribution unit 203 of the first embodiment, and communicates with the transmission unit 302 of the imaging device 300 and the communication unit 501 of the terminal device 500.

  The storage unit 402 includes the functions of the first storage unit 102 and the second storage unit 202 of the first embodiment. The collation unit 403 has the function of the collation unit 104 of the first embodiment.

  The terminal device 500 includes a first imaging unit 101, a notification unit 105, and a communication unit 501. The communication unit 501 has the function of the reception unit 103 of the first embodiment, and further receives first image data captured by the first imaging unit 101 from the first imaging unit 101, and processes the first image data as information processing. To device 400.

  FIG. 10 is a flowchart illustrating an example of the operation of the reception support system 2. FIG. 10 shows the processing of the terminal device 500 on the left side, the processing of the information processing device 400 in the center, and the processing of the imaging device 300 on the right side. In addition, broken-line arrows between the processing of the terminal device 500 and the processing of the information processing device 400 and between the processing of the information processing device 400 and the processing of the imaging device 300 indicate the flow of information.

  First, as shown in FIG. 10, the first photographing unit 101 photographs a baggage owned by the user (step S300). The first imaging unit 101 transmits the captured first image data to the communication unit 501, for example, when the user deposits the belongings at the airport or when the user arrives at the airport. The communication unit 501 transmits the first image data to the information processing apparatus 400 (step S301). Next, the communication unit 401 of the information processing apparatus 400 receives the first image data from the communication unit 501 (step S302). Then, the communication unit 401 causes the storage unit 402 to store the received first image data.

  For example, when the user and the luggage group arrive at the destination airport or the like, as shown in FIG. 10, the second imaging unit 301 of the imaging device 300 photographs the luggage included in the luggage group (step S303). In addition, the second imaging unit 301 transmits the captured second image data to the transmission unit 302, and the transmission unit 302 transmits the second image data to the information processing apparatus 400 (step S304). The transmission unit 302 may collectively receive a plurality of second image data corresponding to each of a plurality of luggage groups and transmit them to the information processing apparatus 400. Alternatively, the transmission unit 302 may receive them separately in the order in which they were photographed, and in the order received. You may transmit to the information processing apparatus 400. In addition, the transmission unit 302 may receive the second image data separately and collectively transmit the second image data to the information processing apparatus 400. Steps S303 and S304 are periodically performed. For example, the imaging apparatus 300 may end the operation in the same manner when the operation of the belt conveyor is completed in conjunction with the belt conveyor. Further, for example, when a sensor unit (not shown) detects a baggage and performs photographing, the sensor unit performs counting. Then, when the sensor unit does not detect the load for a predetermined time or longer, the imaging apparatus 300 may end the operation.

  Then, the communication unit 401 of the information processing apparatus 400 receives the second image data from the transmission unit 302 (step S305). In addition, the communication unit 401 stores the received second image data in the storage unit 402 (step S306).

  After step S306, the collation unit 403 collates the package included in the first image data with the package included in the second image data (step S307), and converts the package included in the first image data and the second image data. It is confirmed whether or not the collation rate with the included package is equal to or greater than a predetermined threshold (step S308). In step S308, when the collation rate between the parcel included in the first image data and the parcel included in the second image data is not equal to or greater than a predetermined threshold, the collation unit 403 determines whether the parcel included in the first image data and the second parcel are included in the second image data. The processing from step S305 to step S308 is performed until the collation rate with the package included in the image data is equal to or higher than a predetermined threshold. Note that what value the threshold value is set to can be set as appropriate by those skilled in the art.

  By the above operation, the information processing apparatus 400 may collate two pieces of image data including a package and repeat the process until the collation rate is equal to or higher than the threshold value, thereby finding image data having the collation rate equal to or higher than the threshold value. it can.

  FIG. 11 is a flowchart illustrating an example of processing A performed by the terminal device and processing B performed by the information processing device according to the second embodiment of the present invention.

When the collation rate between the parcel included in the first image data and the parcel included in the second image data is equal to or greater than a predetermined threshold, the collation unit 403 of the information processing apparatus 400 transmits a notification request to the communication unit 401. . Further, the communication unit 401 receives the notification request from the collation unit 403 and transmits the notification request to the terminal device 500 for the received notification request (step S400). After step S400 ends, the information processing apparatus 400 returns to step S305.
Thereafter, the communication unit 501 of the terminal device 500 receives a notification request from the communication unit 401 (step S401).
Next, the notification unit 105 receives a notification request from the communication unit 501, and notifies the arrival of the package based on the received notification information (step S402).

  Thereafter, the notification unit 105 checks whether or not an operation end request has been received from the user (step S403). For example, the operation end request may be input by a user to a reception unit (not shown) of the terminal device 500 and the terminal device 500 may receive the input. The reception unit may be included in the notification unit 105. When an operation end request is received, the process ends. On the other hand, when the operation termination request has not been received, the process returns to step S401.

  Through the above operation, the reception support system 2 according to the present embodiment can notify the user of the arrival of the package.

  Further, for example, the first image data may include information for specifying a deposit destination included in the first image data, such as an airline, a flight name, a departure time, and an arrival time. Further, as in the first embodiment, the second image data includes information for specifying the storage location of the luggage included in the second image data, such as airline, flight number, date, departure time, and arrival time. May be included.

  By setting in this way, the collation unit 403 can collate based on the information specifying the deposit destination of the package included in the first image data and the second image data. For example, when the first image data includes an airline, flight number, and date as information for specifying the deposit destination of the package included in the first image data, the matching unit 403 includes the same information. Only two image data can be collated. As a result, the information processing apparatus 400 does not need to perform extra collation, and can collate with high accuracy.

  In the first embodiment described above, the information processing apparatus 200 and the imaging apparatus 300 are described as separate configurations, but may be integrated. Similarly, the information processing apparatus 400 according to the second embodiment and the imaging apparatus 300 may be integrated.

<Third Embodiment>
FIG. 12 is a block diagram illustrating an example of the configuration of the reception support system 3. The reception support system 3 includes a photographing unit 31 and a collation unit 32. The imaging unit 31 and the verification unit 32 are connected to each other by a wireless or wired network.

  The photographing unit 31 photographs a baggage received from the user and transmits the photographed baggage image to the verification unit 32 via a wireless or wired network.

  The collation unit 32 receives the package image captured from the imaging unit 31, and collates the received package image with the package image of the package owned by the user. Note that the package image of the package owned by the user may be included in the verification unit 32 in advance, or may be transmitted to the verification unit 32 from the outside.

  FIG. 13 is a flowchart illustrating an example of the operation of the reception support system 3.

  First, the photographing unit 31 photographs a baggage received from the user (step S500), and transmits the photographed baggage image to the verification unit 32.

  Next, the collation unit 32 receives the photographed baggage image and collates the photographed baggage image with the baggage image of the baggage owned by the user (step S501).

  With the above operation, the reception support system 3 can support the reception of highly convenient packages by collating each package included in the two image data including the package. Therefore, the reception support system 3 in the present embodiment can identify the package without introducing a new electronic tag or the like. In addition, by not introducing a new electronic tag or the like, a device for creating a new electronic tag and a device for reading the electronic tag become unnecessary, and it is possible to save time and effort for installing these devices. . Thereby, the reception support system 3 according to the present embodiment is highly convenient for the side that can store the luggage.

  The imaging unit 31 in the present embodiment corresponds to the second imaging unit 301 in the first and second embodiments. The collation unit 32 corresponds to the collation unit 104 of the first embodiment or the collation unit 403 of the second embodiment. Further, as described above, the imaging device 300 and the information processing device 400 may be integrated.

  Therefore, the reception support system 3 according to the present embodiment includes an information processing apparatus 200 (shooting apparatus 300) including the terminal device 100 including the matching unit 32 corresponding to the matching unit 104 and the shooting unit 31 corresponding to the second shooting unit 301. ). Even with such a reception support system 3, the same effects as described above are obtained.

  In the reception support system 1 according to the first embodiment, the terminal device 100 and the information processing device 200 (the imaging device 300) may be integrated. Even such a reception support system 1 can obtain the same effects as the configuration of the first embodiment described above.

  Further, as described above, the reception support system 2 according to the second embodiment may be configured to include the terminal device 500 and the information processing device 400 (the imaging device 300).

  That is, in the reception support system 2 according to the second embodiment, the information processing apparatus 400 including the verification unit 32 corresponding to the verification unit 403 and the imaging apparatus 300 including the imaging unit 31 corresponding to the second imaging unit 301 are integrated. It may be. In this case, the information processing apparatus 400 includes the photographing unit 31 and the collation unit 32.

  In the above embodiment, the present invention has been described with reference to the use of the airport. However, a lot of baggage such as handing over baggage at a hotel cloakroom or handing over baggage when using a bus etc. It is possible to use it when receiving the package.

  Although the present invention has been described with reference to the embodiments, the present invention is not limited to the above embodiments. Various changes that can be understood by those skilled in the art can be made to the configuration and details of the present invention within the scope of the present invention.

1 Receiving Support System 2 Receiving Support System 3 Receiving Support System 21 CPU
22 ROM
23 Network interface 24 RAM
Reference Signs List 25 storage device 26 camera device 27 notification device 31 imaging unit 32 verification unit 100 terminal device 101 first imaging unit 102 first storage unit 103 reception unit 104 verification unit 105 notification unit 200 information processing device 201 reception unit 202 second storage unit 203 Distribution unit 300 Imaging device 301 Second imaging unit 302 Transmission unit 400 Information processing device 401 Communication unit 402 Storage unit 403 Verification unit 500 Terminal device 501 Communication unit

Claims (10)

Photographing means for photographing the baggage received from the user;
Collation means for collating a first luggage image that is an image of a luggage owned by the user with a second luggage image that is an image photographed by the photographing means;
Receiving support system comprising. An information processing device and a terminal device;
The information processing apparatus includes:
Comprising the photographing means and a delivery means for delivering the second luggage image;
The terminal device
Receiving means for receiving the photographed baggage image, photographing means for photographing the baggage owned by the user, the collating means,
The reception support system according to claim 1, further comprising: An information processing device, a terminal device, and a photographing device;
The terminal device
A terminal-side photographing means for photographing the baggage owned by the user; and a communication means for transmitting the first luggage image;
The information processing apparatus includes:
A communication means for receiving the first luggage image; and the matching means.
The reception support system according to claim 1, wherein the imaging device includes the imaging unit. The terminal device
The reception support system according to claim 2 or 3, further comprising notification means for notifying information based on a collation result of the collation means.   5. The reception support system according to claim 1, wherein the photographed baggage image and the baggage image of the baggage owned by the user include information for specifying a baggage deposit destination.   The receiving support system according to claim 5, wherein the verification unit performs verification based on information specifying a deposit destination of the package. Photographing means for photographing the baggage received from the user; receiving a luggage image of the luggage owned by the user; collating means for collating the received photographed image with the luggage image;
An information processing apparatus comprising: Photographing means for photographing the baggage owned by the user;
A collation unit that receives a photographed image of a baggage deposited by a user, and collates the received photographed image with a baggage image photographed by the photographing unit;
A terminal device comprising: Take a picture of the baggage you received from the user,
A receiving support method for collating a first luggage image that is an image of a luggage owned by the user with a second luggage image that is an image photographed by the photographing means. A process of shooting the baggage received from the user,
A process of collating a first luggage image that is an image of a luggage owned by the user with a second luggage image that is an image photographed by the photographing means;
Receiving support program that causes a computer to execute.

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