JP2016131301A - Image processing apparatus, and operation reception control method and operation reception control program in the apparatus - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an image processing apparatus that can prevent a situation where, when an operation of the image processing apparatus is performed on the basis of a second application of a portable terminal after an operation request based on a first application from the portable terminal device has entered a queue, the turn of the operation request comes with no operation based on the first application performed, and the image processing apparatus is occupied by a user.SOLUTION: After pieces of user information are stored in a user information storage means in order of reception according to an operation request based on a first application, when it is determined whether a state where no operation is performed after reception of an operation request by a second application has continued for a predetermined period and it is determined that the state of no operation has continued for the predetermined period, the pieces of user information stored in the user information storage means are deleted.SELECTED DRAWING: Figure 4

Description

  The present invention provides, for example, an image processing apparatus such as an MFP (Multi Function Peripheral) which is a multi-function digital image forming apparatus having a plurality of functions such as a copy function, a printer function, a facsimile function, and a scan function, and operation acceptance control in the same apparatus. The present invention relates to a method and an operation reception control program.

  Various methods for operating an image processing apparatus from a portable terminal device have been proposed. One of them is called remote panel operation. In this remote panel operation, a dedicated application is installed in the mobile terminal device, and display data for displaying the same screen as the operation screen displayed on the operation panel of the image processing device is transmitted to the mobile terminal device, When the display is displayed on the terminal device as a remote screen and the user performs a touch operation on the remote screen of the portable terminal device, the position information of the touch coordinates is transmitted to the image processing device. The image processing device analyzes the position information to identify the operation content, transmits display data for the next operation screen to the mobile terminal device according to the operation content, the mobile terminal device displays the next operation screen, Thereafter, the same processing is repeated, so that the image processing apparatus finally performs processing such as job execution according to the operation content from the portable terminal device.

  By the way, in such a remote panel operation, when the user logs in to the image processing apparatus from the portable terminal device and transmits an operation request at the start of the operation, the image processing apparatus has already performed an operation from another user who has previously logged in. When it is received, a reservation is made for a later operation request, and user information indicating the logged-in user is sequentially stored in the user information storage unit as a queue.

  On the other hand, an application for operating the image processing apparatus other than the remote panel operation may be installed in the mobile terminal device. For example, it is an application that incorporates a web server function in an image processing apparatus and accesses and operates the image processing apparatus through the web server. Also, a technique has been proposed that uses such another application and selects whether to wait as it is or to access the image processing apparatus by another application when an operation request by remote panel operation enters the queue. .

  However, this case has the following problems.

JP 2013-125974 A

  That is, if the user chooses to access the image processing apparatus by another application, the user forgets to log out after operating the image processing apparatus from the mobile terminal device, and if the user times out, the remote operation panel The operation requests by will remain in the queue. When the turn of the user comes, the image processing apparatus is monopolized by the user without being operated, and there is a problem that other users who are lined up after the user cannot operate the image processing apparatus .

  In the above-mentioned Patent Document 1, use reservation information and the like of a detachable operation panel are displayed on the operation panel. When there is a use reservation for specifying a time, a notification to that effect and a return instruction are given at that time. An information processing system for notifying a user who is using is disclosed.

  However, even if this system is applied, it is possible to check who is using the image processing device from other terminal devices, but the state that the image processing device is occupied does not change, and the next waiting user can The problem of being unable to operate the processing device could not be solved.

  The present invention has been made in view of such a technical background, and is based on the second application of the mobile terminal in a state where operation requests based on the first application are queued from the mobile terminal device. Provided is an image processing apparatus capable of preventing the image processing apparatus from being monopolized by the user when the operation based on the first application is not performed when the image processing apparatus is operated. Furthermore, an object is to provide an operation reception control method and an operation reception control program in an image processing apparatus.

The above problem is solved by the following means.
(1) The image processing including accepting an operation request from the portable terminal device based on the first application for operating the image processing device installed in the portable terminal device, and including setting and executing a job after accepting the operation request A first receiving unit that receives an operation on the device, and a user of the user of the mobile terminal device when an operation request from another user has already been received when the operation request is received by the first receiving unit. User information storage means for storing information in the order of acceptance, and for operating the image processing apparatus different from the first application installed in the portable terminal device in a state where the user information is stored in the user information storage means An operation request from the portable terminal device based on the second application is accepted Both the second accepting means for accepting an operation on the image processing apparatus including a job setting and executing operation after accepting the operation request, and the user information stored in the user information storing means, When it is determined by the continuation determination means that the state where there is no operation continues for a predetermined time after the reception of the operation request by the reception means, and the continuation determination means determines that the state where there is no operation continues for a predetermined time, An image processing apparatus comprising: deletion means for deleting the user information stored in the user information storage means.
(2) When a job execution instruction operation is received by the second receiving unit in a state where the user information is stored in the user information storing unit, the deleting unit stores the user information in the user information storing unit. 2. The image processing apparatus according to item 1, wherein the user information is deleted.
(3) A logout request accepting unit that accepts a logout request based on the second application from the mobile terminal device, and the user information displayed on the mobile terminal device when the logout request is accepted by the logout request accepting unit On the selection screen as to whether or not to delete the user information from the user information storage means, and a selection determination means for determining whether or not deletion has been selected, and the selection determination means determines that the deletion of the user information has been selected. In this case, the deletion unit deletes the user information stored in the user information storage unit, and when it is determined that the deletion of the user information is not selected, the user information is not deleted according to the preceding paragraph 1 or 2. The image processing apparatus described.
(4) logout request accepting means for accepting a logout request based on the second application from the portable terminal device, and after accepting an operation request by the second accepting means and before accepting a logout request by the logout accepting means When the order of the user information stored in the user information storage means has arrived, the user's operation from the portable terminal device indicated by the user information stored next to the user information is received first. 3. The image processing device according to item 1 or 2, wherein the order of user information is changed.
(5) An operation for the image processing apparatus that receives an operation request from the mobile terminal apparatus based on an application for operating the image processing apparatus installed in the mobile terminal apparatus, and includes job setting and execution operations after receiving the operation request And a user information storage that stores user information indicating users of the mobile terminals in the order of reception when an operation request from another user has already been received when the operation request is received by the reception unit. And reception determination means for determining whether an operation from the portable terminal device has already been received by another image processing device in the same group in a state where the user information is stored in the user information storage device. The reception determination means has already received an operation from the portable terminal device. If it is determined that the vignetting, the image processing apparatus being characterized in that and a deletion means for deleting said user information stored in user information storage unit.
(6) The image processing including accepting an operation request from the mobile terminal device based on a first application for operating the image processing device installed in the mobile terminal device, and including setting and executing a job after accepting the operation request A first accepting step for accepting an operation on the device; and when the operation request is accepted at the first accepting step, if the operation request of another user has already been accepted, the user of the user of the portable terminal device A storage step of storing information in the user information storage means in the order of acceptance; and image processing different from the first application installed in the portable terminal device in a state where the user information is stored in the user information storage means From the portable terminal device based on the second application for device operation A second accepting step for accepting an operation request and accepting an operation for the image processing apparatus including a job setting and execution operation after accepting the operation request; and the user information stored in the user information storage means, A continuation determining step for determining whether or not a state in which no operation has been performed after reception of an operation request in the second reception step is continued for a predetermined time, and a determination that the state in which there is no operation has continued for a predetermined time by the continuation determination step And a deletion step of deleting the user information stored in the user information storage means. An operation acceptance control method in an image processing apparatus, comprising:
(7) An operation for the image processing apparatus that accepts an operation request from the portable terminal apparatus based on an application for operating the image processing apparatus installed in the portable terminal apparatus, and includes job setting and execution operations after receiving the operation request And when receiving the operation request in the receiving step, if an operation request of another user has already been received, user information indicating the user of the mobile terminal is stored in the user information storage means in the order of reception A storing step for storing, and an acceptance for determining whether an operation from the portable terminal device is already accepted by another image processing device in the same group in a state where the user information is stored in the user information storing means. According to the determination step and the reception determination step, the carrying An operation in the image processing apparatus, comprising: a deletion step of deleting the user information stored in the user information storage means when it is determined that an operation from the terminal device has already been accepted Admission control method.
(8) The image processing including accepting an operation request from the mobile terminal device based on the first application for operating the image processing device installed in the mobile terminal device, and including setting and executing a job after accepting the operation request A first accepting step for accepting an operation on the device; and when the operation request is accepted at the first accepting step, if the operation request of another user has already been accepted, the user of the user of the portable terminal device A storage step of storing information in the user information storage means in the order of acceptance; and image processing different from the first application installed in the portable terminal device in a state where the user information is stored in the user information storage means From the portable terminal device based on the second application for device operation A second accepting step for accepting an operation request and accepting an operation for the image processing apparatus including a job setting and execution operation after accepting the operation request; and the user information stored in the user information storage means, The continuation determining step for determining whether or not the state of no operation has continued for a predetermined time after the reception of the operation request in the second receiving step and the continuation determining step determine that the state of no operation has continued for a predetermined time. An operation reception control program for causing a computer of the image processing apparatus to execute a deletion step of deleting the user information stored in the user information storage means.
(9) An operation for the image processing apparatus that receives an operation request from the mobile terminal apparatus based on an application for operating the image processing apparatus installed in the mobile terminal apparatus, and includes job setting and execution operations after receiving the operation request And when receiving the operation request in the receiving step, if an operation request of another user has already been received, user information indicating the user of the mobile terminal is stored in the user information storage means in the order of reception A storing step for storing, and an acceptance for determining whether an operation from the portable terminal device is already accepted by another image processing device in the same group in a state where the user information is stored in the user information storing means. According to the determination step and the reception determination step, the carrying An operation for causing a computer of the image processing apparatus to execute a deletion step of deleting the user information stored in the user information storage means when it is determined that an operation from the terminal device has already been accepted Admission control program.

  According to the inventions described in (1) and (6) above, when the image processing apparatus receives an operation request based on the first application from the mobile terminal apparatus, an operation request from another user has already been received. The user information of the user of the mobile terminal device is stored in the user information storage means in the order of acceptance. In other words, it enters the queue. In this state, when the same user makes an operation request based on the second application from the mobile terminal device, the operation request is accepted by the image processing device. After accepting an operation request based on the second application and before accepting a logout request, it is determined whether or not a state in which there is no operation has continued for a predetermined time, and if it is determined that a state in which there is no operation has continued for a predetermined time, The user information stored in the user information storage means is deleted. In other words, since the operation request based on the first application is deleted from the queue, the operation of the image processing apparatus is performed based on the second application of the mobile terminal device, but the logout process is forgotten. It is possible to solve the problem that the order arrives without an operation based on one application and the image processing apparatus is monopolized by the user, and the next waiting user cannot operate the image processing apparatus.

  According to the invention described in (2) above, when a job execution instruction operation based on the second application is received in a state where the user information is stored in the user information storage unit, the user information is based on the first application. The user information is deleted because the purpose of the operation is considered to have been achieved. In this case as well, it is possible to prevent the image processing apparatus from being monopolized by the user because the order has arrived without an operation based on the first application.

  According to the invention described in (3) above, deletion of user information is selected on a selection screen for displaying whether to delete user information from the user information storage means displayed on the mobile terminal device when a logout request is received. If the user information stored in the user information storage means is deleted and the user information deletion is not selected, the user information is maintained as it is, so that the user's intention can be respected.

  According to the invention described in (4) above, when the order of the user information stored in the user information storage means comes after receiving the operation request by the second receiving means and before receiving the logout request, The user's operation from the mobile terminal device indicated by the user information stored next to the information is accepted first. In other words, since the user who has reached the order can perform operations based on the second application, the operation based on the first application can be transferred to a user in the subsequent order, so that the image processing apparatus can be efficiently used. It becomes possible.

  According to the inventions described in (5) and (7) above, when an operation request from another user is already received when the image processing device receives an operation request from the mobile terminal device, User information indicating users is stored in the user information storage means in the order of acceptance. In other words, it enters the queue. In this state, when an operation from the portable terminal device of the same user has already been accepted by another image processing device in the same group, the user information stored in the user information storage unit is deleted. In other words, since the operation request is deleted from the queue, when an operation is performed on another image processing apparatus, but the user forgets the operation on the own apparatus, the operation is not performed and the order arrives and image processing is performed. The apparatus becomes monopolized by the user, and the problem that the next waiting user cannot operate the image processing apparatus can be solved.

  According to the invention described in (8) above, when the image processing apparatus is operated based on the second application of the portable terminal but the logout process is forgotten, the operation based on the first application is not performed. It is possible to cause the computer of the image processing apparatus to execute a process for preventing the image processing apparatus from being monopolized by the user because the order has arrived.

  According to the invention described in item (9), when an operation is performed on another image processing apparatus, but the user forgets the operation on the own apparatus, the order arrives without performing the operation, and the image processing apparatus Can be executed by the computer of the image processing apparatus to prevent the user from being monopolized by the user.

1 is a configuration diagram of an image processing system including an image processing apparatus according to an embodiment of the present invention. It is a block diagram of an image processing apparatus. It is a block diagram of the control part comprised functionally by CPU of an image processing apparatus. 10 is a flowchart illustrating an operation of the image processing apparatus when an operation by another application is performed when an operation from the first application from the mobile terminal device is in a reservation state. 10 is a flowchart showing another operation of the image processing apparatus when an operation by another application is performed when an operation from the first application from the mobile terminal device 21 is in a reservation state. It is a figure for demonstrating other embodiment of this invention. It is a flowchart which shows operation | movement of the image processing apparatus in embodiment shown in FIG.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 is a configuration diagram of an image processing system including an image processing apparatus according to an embodiment of the present invention. This image processing system includes a plurality of image processing devices 11, 12, 13 and a plurality of portable terminal devices 21, 22, 23, and these image processing devices 11, 12, 13 and a plurality of portable terminal devices 21, 22, 23 can be connected to each other via a network such as a LAN.

  In this embodiment, as each image processing apparatus 1, an MFP which is the above-described multifunction digital image processing apparatus is used. Moreover, each portable terminal device 2 consists of a smart phone, a tablet terminal, etc., for example.

  FIG. 2 is a configuration diagram of the image processing apparatus 11. Note that the configuration of the image processing apparatuses 12 and 13 is the same as that of the image processing apparatus 11, and thus the description thereof is omitted.

  The image processing apparatus 11 includes a CPU 101, a ROM 102, a RAM 103, a scanner unit 104, a storage unit 105, a printer unit 106, an operation panel 107, a network controller 108, a web server unit 109, and the like.

  The CPU 101 controls the entire image processing apparatus 11 and controls basic functions such as a copy function, a printer function, a scan function, and a facsimile function. In addition, when there is an operation request for operating the image processing apparatus 11 from the mobile terminal devices 21, 22, and 23, the operation request is accepted, and after accepting the operation request, setting and execution of a job such as a print job An operation for the image processing apparatus 101 including an operation is received. If another user's operation has already been received when the operation request is received, a process such as placing the operation request in a queue is executed. A detailed description will be given later.

  A ROM 102 is a memory for storing an operation program of the CPU 101 and the like.

  The RAM 103 is a memory that provides a work area when the CPU 101 operates based on an operation program.

  The scanner unit 104 is a reading unit that reads an image of a document placed on a document table (not shown) and outputs image data.

  The storage unit 105 is configured by a non-volatile storage device such as a hard disk drive (HDD), and stores document image data read by the scanner unit 104, various applications, and the like.

  The printer unit 106 prints image data of a document read by the scanner unit 14 and external print data according to an instructed mode.

  The operation panel 107 is used for various input operations and the like, and includes a display unit 107a composed of a touch panel type liquid crystal or the like for displaying a message or an operation screen, and a key provided with a numeric keypad, a start key, a stop key, and the like. An input unit 107b is provided.

  The network controller 108 transmits and receives data by controlling communication with other image forming apparatuses on the network and other external devices such as user terminals.

  The web server unit 109 gives a web server function to the image processing apparatus 1.

  On the other hand, two applications for operating the image processing apparatus 1 are installed in the mobile terminal devices 21, 22, and 23.

  One is an application for performing the remote panel operation as described above, and the other is for remotely operating the image processing apparatus 1 by a method different from the remote panel operation method. This is an application that accesses the web server unit 109 to perform operations. In any application, the user of the mobile terminal device 21, 22, 23 can perform remote operation on the image processing apparatus 1.

  FIG. 3 is a block diagram of a control unit that is functionally configured by the CPU 101 of the image processing apparatuses 11, 12, and 13. The control unit 110 includes a personal authentication unit 1121, an information processing unit 113, and a display control unit 114. After the information processing unit 113 receives an operation request based on one of the applications from the mobile terminal devices 21, 22, and 23, for example, a remote panel application, the personal authentication unit 112 uses the authentication result from the authentication device 200. When authentication is performed, the information processing unit 113 determines whether there is a user who has already performed an operation. If there is a user, the remote panel operation is reserved. Specifically, the user information of the user of the mobile terminal device 212223 is stored in the information storage unit such as the RAM 103 in the order of reception and is placed in a queue.

  Further, a selection screen for determining whether or not to operate the image processing apparatus with another application is displayed on the mobile terminal devices 21, 22, and 23 based on an instruction from the display control unit 114. When the user selects an operation in another application, the mobile terminal devices 21, 22, and 23 activate the other application. The information processing unit 113 accepts operation requests from the mobile terminal devices 21, 22, and 23 based on other applications.

  When an operation based on another application is performed from the mobile terminal devices 21, 22, and 23, the operation input detection unit 111 detects and accepts this, and the information processing unit 113 performs a process corresponding to the operation.

  If the operation detection by the operation input detection unit 111 has not been performed for a certain period of time, in other words, if there has been no operation from the mobile terminal devices 21, 22, 23 for a certain period of time, the information processing unit 113 first issues an operation request. For the remote panel operation accepted and reserved, the corresponding user information is deleted from the information storage unit such as the RAM 103. The operation purpose of the image processing apparatus 11 is also achieved when the image forming process control unit 115 executes a print process based on a job execution instruction operation based on another application, for example, a print execution instruction operation. Therefore, the corresponding user information is deleted from the information storage unit such as the RAM 103.

  FIG. 4 is a flowchart illustrating an operation of the image processing apparatus 11 when an operation is performed by another application in a state where an operation reservation is made for a remote panel operation from the mobile terminal device 21, for example. This operation is executed by the CPU 101 of the image processing apparatus 11 operating according to an operation program stored in the ROM 102 or the like.

  In step S01, an operation request for remote panel operation (first application) is received from the mobile terminal device 21 and user authentication is performed. Next, in step S02, it is determined whether or not the remote panel operation order is first. If it is the first (YES in step S02), in step S12, after starting connection by remote panel operation, the operation is accepted in step S13.

  If the order is not first in step S02 (NO in step S02), after storing the user information of the user in step S03, another application (second application) is received from the mobile terminal device 21 in step S04. Determine whether there is an operation request by. If not (NO in step S04), the process returns to step S02. If there is an operation request (YES in step S04), the operation request is received and authenticated in step S05, and then the operation is received in step S06.

  Next, in step S07, it is determined whether or not a predetermined time has passed in a state where no operation is accepted. If it has elapsed (YES in step S07), the stored user information is deleted in step S08. If the predetermined time or more has not elapsed (NO in step S07), the process proceeds to step S09.

  In step S09, it is determined whether a job execution instruction instruction, for example, a print execution instruction operation has been accepted. If it has been accepted (YES in step S09), it is determined that the purpose of use of the image processing apparatus 21 by the user has been achieved, and the corresponding user information stored is deleted in step S08. If not received (NO in step S09), the process proceeds to step S10.

  In step S10, it is determined whether a logout request from the mobile terminal device 21 has been accepted. If not received (NO in step S10), the process returns to step S06. If accepted (YES in step S10), the process proceeds to step S11.

  The mobile terminal device 21 displays a selection screen for determining whether or not to delete user information based on an instruction from the image processing device 11.

  In step S11, it is determined whether or not deletion of user information is selected in the mobile terminal device 21, and if it is selected (YES in step S11), it is determined that the purpose of use of the image processing device 21 by the user has been achieved. Therefore, the process proceeds to step S08 to delete the user information. If it is not selected (NO in step S11), it is considered that the user desires an operation that can be performed only by a remote panel operation. Therefore, the process returns to step S02 without deleting the user information.

  As described above, in this embodiment, when the operation based on another application is not performed for a certain period of time (YES in step S07), the user information is deleted, and thus the image based on the second application of the mobile terminal device 21 is displayed. When an operation of the processing apparatus 11 is performed but the logout process is forgotten, the order arrives without an operation based on the first application, and the image processing apparatus 11 becomes monopolized by the user, and the next The problem that the waiting user cannot operate the image processing apparatus 11 is eliminated.

  In step S09, the user information is deleted when the print execution instruction operation is accepted based on the second application in a state where the user information is stored in the user information storage unit. It is possible to prevent the image processing apparatus from being monopolized by the user without an operation based on the first application.

  Further, when the logout request is accepted (step S10), the user information is deleted when deletion of user information is selected on the selection screen of whether to delete the user information displayed on the mobile terminal device 21. When deletion of user information is not selected, the user information is maintained as it is, so that the user's intention can be respected.

  FIG. 5 is a flowchart showing another operation of the image processing apparatus 11 when an operation by another application is performed in a state where an operation reservation has been made for the remote panel operation from the mobile terminal device 21. This operation is executed by the CPU 101 of the image processing apparatus 11 operating according to an operation program stored in the ROM 102 or the like. In this example, it is assumed that a print job execution instruction is issued from the portable terminal device 21 to the image processing apparatus 11, but the present invention is not limited to a print job execution instruction.

  In step S21, an operation request for remote panel operation (first application) is received from the mobile terminal device 21 and user authentication is performed. Next, in step S22, it is determined whether or not the remote panel operation order is first. If it is the first (YES in step S22), in step S33, the connection by the remote panel operation is started, and then the operation is accepted in step S34.

  If the order is not the first in step S22 (NO in step S22), after storing the user information of the user in step S23, another application (second application) is transmitted from the mobile terminal device 21 in step S24. Determine whether there is an operation request by. If not (NO in step S24), the process returns to step S22. If there is an operation request (YES in step S24), the operation request is accepted and authenticated in step S25, and then the operation is accepted in step S26.

  Next, in step S27, it is determined whether or not connection with the mobile terminal device 21 is possible by remote panel operation, in other words, whether or not the order of remote panel operation has arrived. If not possible (NO in step S27), the process returns to step S26. If possible (YES in step S27), in step S28, the order of the user information is set so that the operation from the user's portable terminal device indicated by the user information stored next to the user information is accepted first. Change and update user information (shift the order of operation reservations).

  Next, in step S29, it is determined whether or not a predetermined time has passed in a state where no operation is accepted. If it has elapsed (YES in step S29), the corresponding user information stored is deleted in step S32. If the predetermined time or more has not elapsed (NO in step S29), the process proceeds to step S30.

  In step S30, it is determined whether a logout request from the mobile terminal device 21 has been accepted. If not received (NO in step S30), the process returns to step S26. If accepted (YES in step S30), the process proceeds to step S31.

  The mobile terminal device 21 displays a selection screen for determining whether or not to delete user information based on an instruction from the image processing device 11.

  In step S31, it is determined whether or not deletion of user information is selected in the mobile terminal device 21, and if it is selected (YES in step S31), the process proceeds to step S32 and the user information is deleted. If not selected (NO in step S31), the process returns to step S22.

  As described above, in this embodiment, when the order of users by remote panel operation arrives after accepting the operation request based on the second application and before accepting the logout request, the order is changed, and the user information Next, the user's operation from the portable terminal device indicated by the stored user information is accepted first. That is, since the user who has arrived in the order can perform operations based on the second application, the image processing apparatus 11 can be efficiently used by giving the remote panel operation to the user in the subsequent order. .

  FIG. 6 is a view for explaining another embodiment of the present invention. In the embodiment of FIG. 6, a plurality of image processing apparatuses 11, 12, and 13 in the image processing system shown in FIG. 1 form a ubiquitous group. This ubiquitous group is a group that allows any other image processing apparatus to be used without authentication if authentication is successful in any of the image processing apparatuses.

  When the user A makes an operation request by remote panel operation to the image processing apparatus 11 from the mobile terminal device 21 (circle numeral 1), the operation request is accepted (circle numeral 2). Assume that the user A completes the operation after operating the image processing apparatus 11 (circle numeral 3).

  Until the operation of the user A is completed, the user B makes an operation request by the remote panel operation to the image processing apparatus 11 from the portable terminal device 22 (circle numeral 4). However, since the image processing apparatus 11 has already accepted the operation of the user A, the operation request of the user B waits for reservation. That is, the user information of user B is stored in the order of acceptance (circle numeral 5). Further, a standby screen is displayed on the mobile terminal device of user B (circle numeral 6).

  In this state, it is assumed that the user B makes an operation request by remote panel operation to the other image processing apparatus 12 from the portable terminal device 22 (circle numeral 7), and this operation request is accepted (circle numeral 8).

  The image forming apparatus 11 confirms whether or not the user B is using the image processing apparatus 12 with respect to the image processing apparatus 12 (circle numeral 9), and obtains a reply that the image processing apparatus 12 is using it. If it is (circled numeral 10), the image processing apparatus 11 deletes the user B's operation reservation (user information).

  As described above, when an operation request is received by another image processing device 12 in the same group, the operation request (user information) of the corresponding user is deleted from the queue in the image processing device 11, so that When the user B forgets the operation on the image processing apparatus 12 but the user B forgets the operation on the image processing apparatus 11, the image processing apparatus 11 is monopolized by the user without any operation, and the next wait The problem that the user cannot operate the image processing apparatus 11 can be solved.

  FIG. 7 is a flowchart showing the operation of the image processing apparatus 11 in the embodiment shown in FIG.

  In step S41, an operation request for remote panel operation is received from the mobile terminal device 21, and user authentication is performed. Next, in step S42, it is determined whether or not the remote panel operation order is first. If it is the first (YES in step S42), in step S46, the connection by the remote panel operation is started, and then the operation is accepted in step S47.

  If the order is not the first in step S42 (NO in step S42), after storing the user information of the user in step S43, whether or not the same user is operating another image processing apparatus 22 in step S44. Determine whether. If not in operation (NO in step S44), the process returns to step S42. If it is in operation (YES in step S44), the corresponding user information stored is deleted in step S45.

11, 12, 13 Image processing apparatus 101 CPU
102 ROM
103 RAM
DESCRIPTION OF SYMBOLS 104 Scanner part 105 Memory | storage part 107 Operation part 108 Network controller 21, 22, 23 Portable terminal device

Claims (9)

An operation for the image processing apparatus that receives an operation request from the portable terminal apparatus based on the first application for operating the image processing apparatus installed in the portable terminal apparatus, and includes setting and executing a job after receiving the operation request First receiving means for receiving
A user information storage unit that stores user information of users of the mobile terminal device in the order of reception when an operation request of another user is already received when the operation request is received by the first reception unit;
From the portable terminal device based on a second application for operating the image processing apparatus different from the first application installed in the portable terminal device in a state where the user information is stored in the user information storage means A second accepting unit that accepts an operation on the image processing apparatus including a job setting and execution operation after accepting the operation request;
A continuation determining unit that determines whether or not a state in which no operation has been performed after receiving an operation request by the second receiving unit in a state where the user information is stored in the user information storing unit;
When it is determined by the continuation determination means that no operation has continued for a predetermined time, a deletion means for deleting the user information stored in the user information storage means;
An image processing apparatus comprising:   In a state where the user information is stored in the user information storage unit, when the job execution instruction operation is received by the second reception unit, the deletion unit stores the user information stored in the user information storage unit. The image processing apparatus according to claim 1, wherein user information is deleted. Logout request accepting means for accepting a logout request based on the second application from the mobile terminal device, and the user information displayed on the mobile terminal device when the logout request is accepted by the logout request accepting means. Selection selection means for determining whether or not deletion is selected on the selection screen for whether or not to delete from the information storage means,
When the selection determining unit determines that the deletion of the user information is selected, the deletion unit deletes the user information stored in the user information storage unit, and the deletion of the user information is selected. The image processing apparatus according to claim 1, wherein the user information is not deleted when it is determined that the user information does not exist. Logout request accepting means for accepting a logout request based on the second application from the portable terminal device;
When the order of the user information stored in the user information storage means comes after the operation request is received by the second receiving means and before the logout request is received by the logout receiving means, The image processing apparatus according to claim 1, wherein the order of the user information is changed so that an operation from the user's mobile terminal device indicated by the user information stored in the user information is received first. Accepting an operation request from the portable terminal device based on an application for operating the image processing device installed in the portable terminal device, and accepting an operation on the image processing device including job setting and execution operations after receiving the operation request Means,
User information storage means for storing user information indicating the user of the mobile terminal in the order of reception when an operation request of another user has already been received when the operation request is received by the reception means;
An acceptance determining means for determining whether an operation from the portable terminal device is already accepted in another image processing apparatus in the same group in a state where the user information is stored in the user information storage means;
If the reception determination unit determines that an operation from the mobile terminal device has already been received, a deletion unit that deletes the user information stored in the user information storage unit;
An image processing apparatus comprising: An operation for the image processing apparatus that receives an operation request from the portable terminal apparatus based on the first application for operating the image processing apparatus installed in the portable terminal apparatus, and includes setting and executing a job after receiving the operation request A first accepting step for accepting
A storage that stores user information of users of the mobile terminal device in the order of acceptance in the user information storage means when an operation request of another user has already been accepted when the operation request is accepted in the first acceptance step. Steps,
From the portable terminal device based on a second application for operating the image processing apparatus different from the first application installed in the portable terminal device in a state where the user information is stored in the user information storage means A second reception step of receiving an operation request for the image processing apparatus including a job setting and an execution operation after receiving the operation request;
A continuation determining step for determining whether or not a state in which no operation has been performed after reception of an operation request by the second reception step in a state where the user information is stored in the user information storage unit;
When it is determined by the continuation determination step that the state in which there is no operation has continued for a predetermined time, a deletion step of deleting the user information stored in the user information storage unit;
An operation reception control method in an image processing apparatus, comprising: Accepting an operation request from the portable terminal device based on an application for operating the image processing device installed in the portable terminal device, and accepting an operation on the image processing device including job setting and execution operations after receiving the operation request Steps,
When the operation request is received by the reception step, if an operation request of another user has already been received, a storage step of storing user information indicating the user of the mobile terminal in the user information storage unit in the order of reception;
An acceptance determination step of determining whether an operation from the portable terminal device has already been received in another image processing device in the same group in a state where the user information is stored in the user information storage unit;
If it is determined by the reception determination step that an operation from the mobile terminal device has already been received, a deletion step of deleting the user information stored in the user information storage means;
An operation reception control method in an image processing apparatus, comprising: An operation for the image processing apparatus that receives an operation request from the portable terminal apparatus based on the first application for operating the image processing apparatus installed in the portable terminal apparatus, and includes setting and executing a job after receiving the operation request A first accepting step for accepting
A storage that stores user information of users of the mobile terminal device in the order of acceptance in the user information storage means when an operation request of another user has already been accepted when the operation request is accepted in the first acceptance step. Steps,
From the portable terminal device based on a second application for operating the image processing apparatus different from the first application installed in the portable terminal device in a state where the user information is stored in the user information storage means A second reception step of receiving an operation request for the image processing apparatus including a job setting and an execution operation after receiving the operation request;
A continuation determination step for determining whether or not a state in which no operation has been performed after reception of an operation request by the second reception step in a state where the user information is stored in the user information storage unit;
If it is determined by the continuation determination step that the state of no operation has continued for a predetermined time, a deletion step of deleting the user information stored in the user information storage means;
Is an operation reception control program for causing the computer of the image processing apparatus to execute the above. Accepting an operation request from the portable terminal device based on an application for operating the image processing device installed in the portable terminal device, and accepting an operation on the image processing device including job setting and execution operations after receiving the operation request Steps,
When the operation request is received by the reception step, if an operation request of another user has already been received, a storage step of storing user information indicating the user of the mobile terminal in the user information storage unit in the order of reception;
An acceptance determination step of determining whether an operation from the portable terminal device has already been received in another image processing device in the same group in a state where the user information is stored in the user information storage unit;
If it is determined by the reception determination step that an operation from the mobile terminal device has already been received, a deletion step of deleting the user information stored in the user information storage means;
Is an operation reception control program for causing the computer of the image processing apparatus to execute the above.

Images