JP2016009362A - Portable information processing device, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce a workload of a user when referring to and registering a document regarding a customer at a visiting destination.SOLUTION: A portable terminal 30 acquires location information on a device main body, specifies a customer based on the acquired location information, reads and outputs a document corresponding to the specified customer from a server 10 which stores the document for each customer when referring to the document, and registers the document in the server 10 in association with the specified customer when registering the document.

Description

  The present invention relates to a portable information processing apparatus and a program.

  2. Description of the Related Art Conventionally, document management systems that register and manage document files from a terminal to a cloud server are known. As this terminal, a portable terminal such as a tablet PC (Personal Computer) can be used. The user connects the mobile terminal to the server and downloads and references the document file, or uploads and registers the document file from the mobile terminal to the server.

  As a portable terminal, there is known a position recognition device that has a position recognition function and stores a set of recognized position information and voice information recorded at the position (see, for example, Patent Document 1). .

  As a portable terminal, a portable position record detection device that has a position detection function and records a detected location point and time information of the point in association with each other is known (see, for example, Patent Document 2). ).

Japanese Patent Laid-Open No. 11-248478 JP-A-8-122093

  However, in the conventional document management system, when a user refers to a document file related to his / her customer on the go, he / she has to search for the document file manually, and the work burden on the user is large. For example, when an employee of a construction business such as building construction (new construction, remodeling) visits a customer's building with a mobile terminal, the customer's name etc. is used as a search condition to refer to the document file related to the customer. Had to be entered and searched manually.

  Similarly, when a user registers a document (document file) related to a customer at a visit destination, the user has to manually search and store the category (folder) of the storage destination, and the work burden on the user is large. . For example, when an employee of a construction business visits a customer's building with a mobile device, to register a document file related to the customer, manually search the category using the customer name as a search condition and search The document file had to be stored manually in the selected category.

  An object of the present invention is to reduce a user's work burden when referring to and registering a document related to a customer at a visit destination.

  In order to solve the above problems, a portable information processing apparatus according to the present invention refers to an acquisition unit that acquires position information of an apparatus body, a specifying unit that specifies a customer based on the acquired position information, and a document When the document is registered, the reference means for reading out and outputting the document corresponding to the identified customer from the first storage means for storing the document for each customer, and the document corresponding to the identified customer when registering the document And registration means for registering in the first storage means.

  According to the present invention, it is possible to reduce a user's work burden when referring to and registering a document related to a customer who is visited.

It is a block diagram which shows the construction business system of embodiment of this invention. It is a block diagram which shows the function structure of a server. It is a block diagram which shows the function structure of a management terminal. It is a block diagram which shows the function structure of a portable terminal. (A) is a figure which shows the structure of a document management table. (B) is a figure which shows the structure of a customer database. (C) is a figure which shows the structure of a manual management table. It is a flowchart which shows a customer information registration process. It is a flowchart which shows a document display process for customers. It is a figure which shows a document list display screen. It is a flowchart which shows a manual display process. It is a flowchart which shows an on-site photograph registration process.

  Embodiments according to the present invention will be described below in detail with reference to the accompanying drawings. The present invention is not limited to the illustrated example.

  With reference to FIGS. 1-4, the apparatus structure of this Embodiment is demonstrated. First, with reference to FIG. 1, the construction business system 1 of this Embodiment is demonstrated. FIG. 1 is a block diagram showing a construction business system 1.

  The construction business system 1 is a system for managing customer information of a predetermined construction contractor such as a construction shop that newly constructs or renovates a building. The customer information includes a customer document that is a document file related to the customer and a manual that is a manual file for maintenance of the customer's delivery facilities. The construction business system 1 includes a server 10 as a first storage unit and a second storage unit, a management terminal 20, and a portable terminal 30 as a portable information processing device. Each device of the construction business system 1 is connected to a communication network N.

  The server 10 is a server device in the cloud of the communication network N, and stores and manages customer information received from the management terminal 20. The server 10 is configured by one unit, but is not limited to this, and may be configured by a plurality of devices.

  The management terminal 20 is a terminal device owned by a predetermined construction contractor and fixedly installed in the office of the construction contractor. In addition, it is assumed that the user of the management terminal 20 is a member (employee, president, etc.) of a construction contractor that owns the user.

  The management terminal 20 manages information related to the construction of the installed construction company. Moreover, the management terminal 20 shall be a terminal device only for the process regarding a construction work. However, the present invention is not limited to this, and the management terminal 20 may be a terminal device such as a general-purpose desktop PC.

  The portable terminal 30 is a terminal device that is owned by the construction contractor of the management terminal 20 and is used by the user of the construction contractor. The portable terminal 30 is assumed to be a tablet PC and can be connected to the communication network N by wireless communication. However, the mobile terminal 30 may be another mobile terminal such as a smartphone or a notebook PC. For this reason, the mobile terminal 30 can be used by the user taking out to a place outside the office such as a customer's house or a customer's construction site.

  The communication network N is assumed to be the Internet, and may include a WAN (Wide Area Network), a LAN (Local Area Network), a dedicated line, and the like.

  In addition, although the construction business system 1 was set as the structure provided with 1 set of the management terminal 20 and the portable terminal 30, it is not limited to this. The construction business system 1 may include a plurality of sets of management terminals 20 and portable terminals 30 owned by a plurality of construction companies, and the server 10 may manage customer information of all the management terminals 20. In the construction business system 1, one construction contractor may have one management terminal 20 and a plurality of portable terminals 30.

  Next, the functional configuration of the server 10 will be described with reference to FIG. FIG. 2 is a block diagram illustrating a functional configuration of the server 10.

  As shown in FIG. 2, the server 10 includes a CPU (Central Processing Unit) 11, an operation unit 12, a RAM (Random Access Memory) 13, a display unit 14, a storage unit 15, and a communication unit 16. Prepare. Each part of the server 10 is connected via a bus 17.

  The CPU 11 controls each unit of the server 10. The CPU 11 reads a designated program from among the system programs and application programs stored in the storage unit 15 and executes various processes in cooperation with the program.

  The operation unit 12 includes a key input unit such as a keyboard and a pointing device such as a mouse, receives key input and position input, and outputs the operation information to the CPU 11.

  The RAM 13 is a volatile memory, and forms a work area for temporarily storing various data and programs. The display unit 14 is an LCD (Liquid Crystal Display), an EL (ElectroLuminescent) display, or the like, and performs various displays according to display information instructed by the CPU 11.

  The storage unit 15 includes a hard disk drive (HDD), a solid state drive (SSD), and the like, and is a storage unit that can write and read data and programs. The storage unit 15 stores a document management table 40, a customer database 50, and a manual management table 60, which will be described later.

  The communication unit 16 includes a network card or the like, and is connected to the communication network N by wired communication. The CPU 11 can communicate with devices on the communication network N via the communication unit 16.

  Next, the functional configuration of the management terminal 20 will be described with reference to FIG. FIG. 3 is a block diagram illustrating a functional configuration of the management terminal 20.

  The management terminal 20 includes a CPU 21, an operation unit 22, a RAM 23, a display unit 24, a storage unit 25, and a communication unit 26. Each part of the management terminal 20 is connected via a bus 27.

  The CPU 21, operation unit 22, RAM 23, display unit 24, storage unit 25, and communication unit 26 are the same as the CPU 11, operation unit 12, RAM 13, display unit 14, storage unit 15, and communication unit 16 of the server 10. Description to be omitted is omitted.

  The CPU 21 controls each unit of the management terminal 20. The storage unit 25 stores a customer information registration program 251 and registration customer information.

  Next, the functional configuration of the mobile terminal 30 will be described with reference to FIG. FIG. 4 is a block diagram illustrating a functional configuration of the mobile terminal 30.

  The portable terminal 30 includes a CPU 31 as an identification unit, a reference unit, and a registration unit, an operation unit 32, a RAM 33, a display unit 34, a storage unit 35, a communication unit 36, and a position detection unit 37 as an acquisition unit. And an imaging unit 38 as a photographing means. Each part of the portable terminal 30 is connected via a bus 39.

  Since the CPU 31, RAM 33, and display unit 34 are the same as the CPU 11, RAM 13, and display unit 14 of the server 10, overlapping description is omitted.

  The CPU 31 controls each part of the mobile terminal 30. The operation unit 32 is a touch panel provided on the display screen of the display unit 34, receives a touch input from the user, and outputs the operation information to the CPU 31.

  The storage unit 35 includes a flash memory, an EEPROM (Electrically Erasable Programmable Read Only Memory), and the like, and is a memory that can read and write information. The storage unit 35 stores a customer document display program 351, a manual display program 352, and an on-site photo registration program 353.

  The communication unit 36 includes a wireless communication unit including an antenna, a modulation / demodulation circuit, a signal processing unit, and the like, and performs wireless communication with a base station (not shown) or an access point (not shown) on the communication network N. The CPU 31 can communicate with devices on the communication network N via the communication unit 36.

  The position detection unit 37 is a GPS (Global Positioning System) type position detection unit, calculates position information including the latitude and longitude of the own device (device main body) based on a GPS signal received from a GPS satellite, and the position Information is output to the CPU 31.

  The imaging unit 38 includes an optical system such as a lens, a CCD (Charge Coupled Device) or a CMOS (Complementary Metal Oxide Semiconductor) imaging device, an image processing circuit, and the like, images a subject, generates image data, and outputs the image data. .

  Next, information stored in the construction business system 1 will be described with reference to FIG. FIG. 5A is a diagram showing the configuration of the document management table 40. FIG. 5B is a diagram showing the configuration of the customer database 50. FIG. 5C shows the configuration of the manual management table 60.

  The document management table 40 stored in the storage unit 15 of the server 10 will be described with reference to FIG. The document management table 40 has fields of category name 41 and document name 42.

  The category name 41 is the name of the category where the customer information (customer document or manual) stored in the storage unit 15 is stored. The category name 41 expresses a tree-like category configuration. The document name 42 is the name of customer information stored in the category of the category name 41.

  The customer database 50 stored in the storage unit 15 of the server 10 will be described with reference to FIG. The customer database 50 has fields of a customer ID (IDentification) 51, a customer name 52, an address 53, a category name 54, and a delivery facility 55.

  The customer ID 51 is identification information of the customer of the construction contractor of the management terminal 20. The customer name 52 is the name of the customer with the customer ID 51. The address 53 is the address of the customer with the customer ID 51. The category name 54 is the name of the category where the customer information of the customer with the customer ID 51 is stored. The delivery equipment 55 is information on equipment such as a system kitchen delivered to the customer in the construction of the customer with the customer ID 51.

  The manual management table 60 stored in the storage unit 15 of the server 10 will be described with reference to FIG. The manual management table 60 has fields of product ID 61, delivery equipment 62, and manual name 63.

  The product ID 61 is delivery facility identification information. The delivery facility 62 is the name of the delivery facility with the product ID 61. The manual name 63 is the name of the manual for the delivery facility with the product ID 61.

  Next, the operation of the construction business system 1 will be described with reference to FIGS. FIG. 6 is a flowchart showing customer information registration processing. FIG. 7 is a flowchart showing customer document display processing. FIG. 8 is a diagram showing a document list display screen 400. FIG. 9 is a flowchart showing manual display processing. FIG. 10 is a flowchart showing the on-site photo registration process.

  First, with reference to FIG. 6, the customer information registration process performed by the management terminal 20 is demonstrated. The customer information registration process is a process of registering customer information of a new customer in the server 10, and is executed in advance before the user visits the customer, for example.

  In the management terminal 20, for example, triggered by the input of a customer information registration process execution instruction from the user via the operation unit 22, the CPU 21 reads out from the storage unit 25 and appropriately loads the customer information registration program 251 expanded in the RAM 23. The customer information registration process is executed in cooperation with.

  First, the CPU 21 receives input of customer information of a new customer from the user via the operation unit 22, assigns a new customer ID, and sends customer information including the new customer ID to the server via the communication unit 26. 10, the customer information is registered in the customer database 50 of the storage unit 15 (step S11). The customer information includes the customer name, address, and delivery equipment. When the CPU 11 of the server 10 receives the customer information from the management terminal 20 via the communication unit 16, the customer ID, customer name, address, and delivery facility of the customer information are newly recorded in the customer database 50 of the storage unit 15. Customer ID 51, customer name 52, address 53, and delivery equipment 55.

  Then, the CPU 21 receives an input of the category name of the customer registered in step S11 from the user via the operation unit 22, transmits the category name to the server 10 via the communication unit 26, and transmits the category name to the customer. It registers in the database 50 and causes the storage unit 15 to create a category with the category name (step S12). When the CPU 11 of the server 10 receives the category name from the management terminal 20 via the communication unit 16, the category name is stored in the category name 54 of the record registered in step S11 of the customer database 50 of the storage unit 15, A category with the category name is created in the storage unit 15.

  Then, the CPU 21 receives selection input of the customer document to be registered from the user via the operation unit 22, reads out the selected customer document (file thereof) from the storage unit 25, and via the communication unit 26, The read customer document is transmitted to the server 10, the customer document is registered in the category created in step S13, and the customer document information is registered in the document management table 40 (step S13). . When the CPU 11 of the server 10 receives the customer document from the management terminal 20 via the communication unit 16, the CPU 11 stores the customer document in the category created in step S13, and stores the category name of the category and the customer document. The document name of the document is stored in a new record of category name 41 and document name 42 in the document management table 40.

  Then, the CPU 21 receives a selection input of a manual to be registered corresponding to the delivery facility registered in step S <b> 12 from the user via the operation unit 22, reads the selected manual from the storage unit 25, and transmits the selected manual via the communication unit 26. Then, the read manual (file) is transmitted to the server 10, the manual is registered in the manual category, the information on the manual is registered in the document management table 40 (step S14), and the customer information The registration process ends. When the CPU 11 of the server 10 receives the manual from the management terminal 20 via the communication unit 16, the CPU 11 stores the manual in the category created in step S13, and stores the category name of the category and the document name of the manual. Stored in new records of category name 41 and document name 42 of the document management table 40.

  The existing customer information is changed by inputting the changed customer information and registering the existing customer information in the customer database 50, as in steps S11 and S12. Further, additional registration of new customer documents and manuals is performed in the same manner as steps S13 and S14.

  Next, with reference to FIG. 7, the customer document display process executed by the mobile terminal 30 will be described. The customer document display process is a process of displaying a list of customer document names corresponding to the visited customers, and is a process executed when the user visits the customer's residence, construction site, or the like.

  In the mobile terminal 30, for example, triggered by the input of a customer document display processing execution instruction from the user via the operation unit 32, the CPU 31 reads the customer document display read from the storage unit 35 and appropriately expanded in the RAM 33. In cooperation with the program 351, customer document display processing is executed.

  First, the CPU 31 acquires current position information detected by the position detection unit 37 (step S21). Then, the CPU 31 determines whether or not the current position information has been acquired in step S21 (step S22). When the current position information can be acquired (step S22; YES), the CPU 31 uses the current position information to address information conversion service provided on the communication network N to convert the current position information into address information. Conversion is performed (step S23). In step S23, the CPU 31 transmits the current position information to the server (not shown) of the position conversion service via the communication unit 36, and receives the converted address information from the server. Note that a conversion table (not shown) of position information and address information is stored in the storage unit 35 or the storage unit 15 of the server 10, and the CPU 31 converts the current position information into address information using the conversion table. It is good also as a structure.

  And CPU31 transmits the address information converted by step S23 to the server 10 via the communication part 36, and searches the customer information of the record with the said address information corresponding to the address 53 from the customer database 50 of the memory | storage part 15. FIG. (Step S24). The CPU 11 of the server 10 receives the address information from the portable terminal 30 via the communication unit 16, and if there is a record corresponding to the address 53 of the customer database 50 in the storage unit 15, the record is stored in the customer information. To the portable terminal 30 as a reply.

  And CPU31 discriminate | determines whether there exists customer information of the customer corresponding to present position information according to the presence or absence of reception of customer information in step S24 (step S25). When there is customer information (step S25; YES), the CPU 31 acquires the category name of the customer information (step S26).

  When there is no customer information (step S25; NO), the CPU 31 receives all the category names 41 of the document management table 40 in the storage unit 15 from the server 10 via the communication unit 36, and all the category names 41 are received. A list is displayed on the display unit 34 (step S27). If the current position information cannot be acquired (step S22; NO), the CPU 31 proceeds to step S27.

  Then, the CPU 31 receives a selection input of one category name from the list of category names 41 displayed in step S27 from the user via the operation unit 32, and selects the selected category via the communication unit 36. The name is transmitted to the server 10 (step S28).

  Then, the CPU 31 sends all the document names 42 in which the category name acquired in step S26 of the document management table 40 or the category name selected in step S28 corresponds to the category name 41 via the communication unit 36. And displays all the document names 42 as a list on the display unit 34 (step S29).

  In step S29, for example, a document list display screen 400 shown in FIG. 8 is displayed. The document list display screen 400 includes a category display unit 410 and a document list display unit 420. The category display unit 410 displays the category with the category name acquired in step S26 or S28 in a tree-like category diagram, distinguished from other categories. The document list display unit 420 displays a list of customer documents in the category identified by the category display unit 410.

  Then, the CPU 31 receives a selection input of at least one document name from the list of document names of the customer document in the document list display unit 420 from the user via the operation unit 32, and the selected document name is received from the server 10. , The customer document (file) having the document name is received from the server 10, the contents of the customer document are displayed on the display unit 34 (step S30), and the customer document display process is terminated. When the CPU 11 of the server 10 receives the document name from the portable terminal 30 via the communication unit 16, the CPU 11 acquires the category name 41 corresponding to the document name 42 of the document management table 40, and The customer document with the document name 42 is read from the category of the category name 41, and the customer document is returned to the mobile terminal 30.

  Next, with reference to FIG. 9, a manual display process executed on the mobile terminal 30 will be described. The manual display process is a process of displaying a list of manual names corresponding to the delivery facilities of the visited customer, and is a process executed when the user visits the customer's residence, construction site, or the like.

  In the mobile terminal 30, for example, triggered by the input of a manual display process execution instruction from the user via the operation unit 32, the CPU 31 reads the manual display program 352 read from the storage unit 35 and appropriately expanded in the RAM 33. The manual display process is executed in cooperation.

  First, steps S31 to S35 are the same as steps S21 to S25 of the customer document display process of FIG. When there is no customer information (step S35; NO), CPU31 receives all the customer names 52 of the customer database 50 of the memory | storage part 15 from the server 10 via the communication part 36, and displays all the said customer names 52 A list is displayed on the unit 34 (step S36).

  Then, the CPU 31 accepts a selection input of one customer name from the list of customer names 52 displayed in step S36 from the user via the operation unit 32, and selects the selected customer via the communication unit 36. The name is transmitted to the server 10 (step S37). And CPU31 receives the customer information of the record from which the customer name selected by step S37 of the customer database 50 corresponds to the customer name 52 from the server 10 via the communication part 36 (step S38).

  When there is customer information (step S35; YES), or after execution of step S38, the CPU 31 acquires delivery equipment from the customer information received in step S34 or S38 (step S39). Then, the CPU 31 receives the manual management table 60 of the storage unit 15 from the server 10 through the communication unit 36 and refers to it, and acquires the manual name 63 of the delivery facility 62 corresponding to the delivery facility acquired in step S39. All the acquired manual names 63 are displayed as a list on the display unit 34 (step S40).

  Then, the CPU 31 receives selection input of at least one manual name from the list of manual names from the user via the operation unit 32, transmits the selected manual name to the server 10, and transmits the manual with the manual name. (File) is received from the server 10, the contents of the manual are displayed on the display unit 34 (step S41), and the manual display process is terminated. When the CPU 11 of the server 10 receives the manual name from the portable terminal 30 via the communication unit 16, the CPU 11 acquires the category name 41 corresponding to the document name 42 of the document management table 40, and The manual of the document name 42 is read from the category of the category name 41, and the manual is returned to the mobile terminal 30.

  Next, an on-site photo registration process executed by the mobile terminal 30 will be described with reference to FIG. The on-site photo registration processing is processing for registering on-site photos taken at the visited customer's residence, construction site, and the like in the category of the server 10, and is executed when the user visits the customer's residence, construction site, etc. It is processing.

  In the mobile terminal 30, for example, when a user inputs an execution instruction for the on-site photo registration process via the operation unit 32, the CPU 31 reads out from the storage unit 35 and appropriately stores the on-site photo registration program 353 that is expanded in the RAM 33. In cooperation with, the on-site photo registration process is executed.

  First, in response to a shooting operation input from the user via the operation unit 32, the CPU 31 takes a field photograph with the imaging unit 38 and stores the taken image data in the storage unit 35 (step S51). Steps S52 to S59 are the same as steps S21 to S28 of the customer document display process of FIG.

  Then, the CPU 31 transmits the image data of the field photograph taken in step S51 to the server 10 via the communication unit 36, and the category name acquired in step S57 of the document management table 40 or selected in step S59. The image data of the site photo is registered in the category of the category name thus set (step S60), and the site photo registration process is terminated. When the CPU 11 of the server 10 receives the image data of the on-site photo from the portable terminal 30 via the communication unit 16, the image data is selected in step S57 of the document management table 40 or selected in step S59. Stored in the category of the specified category name.

  As described above, according to the present embodiment, the mobile terminal 30 acquires the position information of the apparatus main body detected by the position detection unit 37, identifies the customer based on the acquired position information, and reads the document (customer document ), A document corresponding to the identified customer is read from the server 10 and displayed, and when registering the site photo as a document, the site photo is associated with the identified customer. 10 to register.

  For this reason, at the time of referring to and registering a document related to a visit customer, the document can be automatically referred to and registered, the work burden on the user can be reduced, and human errors in document reference and registration can be reduced. . When referring to a document, by displaying an appropriate document, it is possible to smoothly proceed with business negotiations with the customer and reduce mistakes in presenting an incorrect document to the customer. When registering on-site photos, it is possible to properly sort and organize documents without much effort.

  Further, the mobile terminal 30 converts the acquired position information into address information, and searches the converted address information from the customer database 50 stored in the server 10 to identify the customer. For this reason, the customer of a visit destination can be specified easily and correctly.

  The server 10 stores a document for each customer category. The portable terminal 30 reads the customer document corresponding to the specified customer from the category corresponding to the specified customer of the server 10 and displays it on the display unit 34. For this reason, the customer document corresponding to the customer can be easily read.

  In addition, the portable terminal 30 reads out the manual of the delivery facility of the identified customer as a document corresponding to the identified customer from the manual category of the server 10 and displays it on the display unit 34. For this reason, the manual corresponding to a customer can be read easily.

  In addition, the mobile terminal 30 stores and registers the on-site photo in the category corresponding to the specified customer of the server 10. For this reason, the field photograph corresponding to a customer can be easily stored in association with the customer.

  In addition, the portable terminal 30 takes an on-site photograph corresponding to the identified customer by the imaging unit 38, and stores and registers the on-site photograph in the server 10. For this reason, it is possible to take an on-site photo corresponding to the customer and store it in association with the customer.

  In the above description, the example in which the flash memory of the storage unit 35 is used as the computer-readable medium of the program according to the present invention is disclosed, but the present invention is not limited to this example. As other computer-readable media, portable recording media such as HDD, SSD, and CD-ROM can be applied. A carrier wave is also applied to the present invention as a medium for providing program data according to the present invention via a communication line.

  The description in the above embodiment is an example of the portable information processing apparatus and the program according to the present invention, and the present invention is not limited to this.

  For example, in the above-described embodiment, the mobile terminal 30 is configured to register the on-site photo as a document in the server 10, but the present invention is not limited to this. The mobile terminal 30 may be configured to register text documents such as minutes of business negotiations with customers and repair reports. In this configuration, in step S51 of the on-site photo registration process of FIG. 10, a document such as a minutes is created in response to an edit input from the user via the operation unit 32.

  Moreover, in the said embodiment, although the portable terminal 30 was set as the structure which displays and outputs the customer document or manual document corresponding to a customer on the display part 34, it is not limited to this. The portable terminal 30 may be configured to include a printing unit, and print a customer document or a manual document corresponding to the customer by the printing unit.

  In the above embodiment, the construction business system 1 is a system of a construction company having a customer, but is not limited to this, and may be a system of another trader.

  Moreover, it is needless to say that the detailed configuration and detailed operation of each component of the construction business system 1 in the above embodiment can be appropriately changed without departing from the gist of the present invention.

Although the embodiments of the present invention have been described, the scope of the present invention is not limited to the above-described embodiments, but includes the scope of the invention described in the claims and the equivalents thereof.
The invention described in the scope of claims attached to the application of this application will be added below. The item numbers of the claims described in the appendix are as set forth in the claims attached to the application of this application.
[Appendix]
<Claim 1>
An acquisition means for acquiring position information of the apparatus body;
Identifying means for identifying a customer based on the acquired location information;
Reference means for reading out and outputting a document corresponding to the identified customer from the first storage means for storing the document for each customer when referring to the document;
A portable information processing apparatus comprising: a registration unit that registers a document in the first storage unit in association with the specified customer when registering the document.
<Claim 2>
The said specifying means converts the acquired positional information into address information, searches the converted address information from a second storage means for storing address information for each customer, and specifies a customer. Portable information processing device.
<Claim 3>
The first storage means stores a document for each category of customers,
The portable information processing apparatus according to claim 1, wherein the reference unit reads and outputs a document corresponding to the identified customer from a category corresponding to the identified customer in the first storage unit.
<Claim 4>
The said reference means reads out the manual of the facility delivered to the said specified customer as a document corresponding to the specified customer from the category for manuals of the said 1st memory | storage means, and outputs it. The portable information processing apparatus according to claim 1.
<Claim 5>
The first storage means stores a document for each category of customers,
5. The mobile phone according to claim 1, wherein the registration unit stores and registers a document corresponding to the identified customer in a category corresponding to the identified customer in the first storage unit. 6. Type information processing device.
<Claim 6>
Photographing means for photographing on-site photographs;
The portable information processing apparatus according to any one of claims 1 to 5, wherein the registration unit registers the photographed on-site photo in the first storage unit as a document corresponding to the identified customer.
<Claim 7>
Computer
Obtaining means for obtaining position information of the apparatus body;
A specifying means for specifying a customer based on the acquired position information;
Reference means for reading out and outputting a document corresponding to the identified customer from the first storage means for storing the document for each customer when referring to the document;
Registration means for registering the document in the first storage means in association with the identified customer when registering the document;
Program to function as.

1 Engineering Business System 10 Server 11 CPU
12 Operation unit 13 RAM
14 Display unit 15 Storage unit 16 Communication unit 17 Bus 20 Management terminal 21 CPU
22 Operation unit 23 RAM
24 display unit 25 storage unit 26 communication unit 27 bus 30 portable terminal 31 CPU
32 Operation unit 33 RAM
34 Display unit 35 Storage unit 36 Communication unit 37 Position detection unit 38 Imaging unit 39 Bus N Communication network

Claims (7)

An acquisition means for acquiring position information of the apparatus body;
Identifying means for identifying a customer based on the acquired location information;
Reference means for reading out and outputting a document corresponding to the identified customer from the first storage means for storing the document for each customer when referring to the document;
A portable information processing apparatus comprising: a registration unit that registers a document in the first storage unit in association with the specified customer when registering the document.   The said specifying means converts the acquired positional information into address information, searches the converted address information from a second storage means for storing address information for each customer, and specifies a customer. Portable information processing device. The first storage means stores a document for each category of customers,
The portable information processing apparatus according to claim 1, wherein the reference unit reads and outputs a document corresponding to the identified customer from a category corresponding to the identified customer in the first storage unit.   The said reference means reads out the manual of the facility delivered to the said specified customer as a document corresponding to the specified customer from the category for manuals of the said 1st memory | storage means, and outputs it. The portable information processing apparatus according to claim 1. The first storage means stores a document for each category of customers,
5. The mobile phone according to claim 1, wherein the registration unit stores and registers a document corresponding to the identified customer in a category corresponding to the identified customer in the first storage unit. 6. Type information processing device. Photographing means for photographing on-site photographs;
The portable information processing apparatus according to any one of claims 1 to 5, wherein the registration unit registers the photographed on-site photo in the first storage unit as a document corresponding to the identified customer. Computer
Obtaining means for obtaining position information of the apparatus body;
A specifying means for specifying a customer based on the acquired position information;
Reference means for reading out and outputting a document corresponding to the identified customer from the first storage means for storing the document for each customer when referring to the document;
Registration means for registering the document in the first storage means in association with the identified customer when registering the document;
Program to function as.

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