JP2015225585A - Information processing unit, information process system, terminal device, information processing method, and information processing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information processing unit, an information process system, a terminal device, an information processing method, and an information processing program that can determine a response to delivered content.SOLUTION: A contributed information gathering process part which gathers contributed information contributed through a network on the basis of a word or phrase included in content information associated with predetermined delivered content, and a response analyzing process part analyzes a response to the content on the basis of temporal change in contribution count of contributed information contributed within a predetermined time after a point of time corresponding to the start of delivery of the content among pieces of contributed information that the contributed information gathering process part gathers.

Description

  The present invention relates to an information processing device, an information processing system, a terminal device, an information processing method, and an information processing program for processing information related to distributed content.

Conventionally, various broadcasting services such as television broadcasting and Internet broadcasting have been widely used. In such a broadcasting service, each broadcasting station transmits content data (program data) to terminal devices of an unspecified number of viewers in a predetermined order. The viewer displays desired content (program) on the terminal device and views the content.
Further, recently, a posting site that receives a message posted from a terminal device and publishes the received message is used. The viewer can post various messages such as opinions and impressions regarding the content viewed using the terminal device, and can browse messages posted by others.

  For example, Patent Document 1 receives a plurality of posts related to each broadcasting station, calculates the evaluation value for the broadcasted content data by counting the points according to the number of characters of each post, and calculates the calculated evaluation value. An information processing apparatus that calculates the degree of excitement is disclosed. The posted message is attached with identification information (for example, a hash tag) having a predetermined format, and the broadcasting station or the program is specified by the identification information.

Japanese Patent No. 5297510

  However, since the conventional information processing apparatus uses identification information having a predetermined format when specifying a broadcasting station or a program, a post without identification information is excluded from an evaluation value calculation target. . On the other hand, the use of identification information is merely an implicit norm between contributors, and the broadcast station or program identification information is not always attached to the posting. Therefore, the accuracy of determining the excitement may be lowered because the post tends to be insufficient as a population for determining the excitement of the program only by the posting with the identification information.

  The present invention has been made in view of the above points, and provides an information processing device, an information processing system, a terminal device, an information processing method, and an information processing program capable of determining a response to distributed content with high accuracy. provide.

(1) The present invention has been made to solve the above-described problems, and one aspect of the present invention is posted via a network based on words / phrases included in content information relating to a predetermined content distributed. Post information collection processing unit that collects post information, and time variation of the number of posts of post information posted within a predetermined time from the point of time corresponding to the start of distribution of the content among the post information collected by the post information collection processing unit And a reaction analysis processing unit that analyzes a reaction to the content based on the information processing apparatus.

(2) Another aspect of the present invention is the information processing apparatus according to (1), wherein the posted information collection processing unit is a phrase included in the content information or the posted information, and includes a state, a degree, and an impression The post information is collected based on a search term indicating at least one of the following.

(3) Another aspect of the present invention is the information processing apparatus according to (2), wherein a morphological analysis process is performed on at least one of a sentence and a phrase included in the content information or the posted information, and an adjective and an adjective verb A sentence analysis processing unit for extracting a word of part of speech of at least one of adverb and impression verb as the search phrase.

(4) Another aspect of the present invention is the information processing apparatus according to any one of (1) to (3), wherein the reaction analysis processing unit has a predetermined number of posts in the content distribution time. The time period in which the rate of change in the number of posts is larger than the threshold value of the predetermined change rate is detected.

(5) Another aspect of the present invention is the information processing apparatus according to (4), wherein the reaction analysis processing unit smoothes the number of posts within a reference interval longer than a length of a time zone for counting the number of posts. The time zone is detected based on.

(6) Another aspect of the present invention is the information processing apparatus according to any one of (1) to (5), in which the post information collection processing unit is configured to perform the above-described processing based on viewing information indicating viewed content. Specify predetermined content.

(7) Another aspect of the present invention is the information processing apparatus according to (6), wherein the posted information collection processing unit is viewed for each content distributed in a predetermined time zone based on the viewing information. The number of viewings is counted, and a control unit that outputs the reaction analyzed by the reaction analysis processing unit and the number of viewings counted by the posted information collection processing unit for each content is provided.

(8) Another aspect of the present invention is the information processing apparatus according to any one of (1) to (7), wherein the posted information collection processing unit sets a distribution time specified in the search condition for the content information. The content information is searched from a distribution information management unit that stores a plurality of pieces of content information using a search condition that is relaxed and the distribution time is relaxed.

(9) Another aspect of the present invention is an information processing system including an information input unit, a display unit, and an information processing device, wherein the information input unit receives content instruction data indicating a predetermined content distributed. The post information collection processing unit for collecting post information posted via a network based on a phrase included in the content information related to the content instructed by the content instruction data; and the post information A reaction analysis processing unit for analyzing a reaction to the content based on a change over time in the number of postings of posted information posted within a predetermined time from the time corresponding to the start of distribution of the content among the posted information collected by the collection processing unit; The display unit is an information processing system that displays the reaction.

(10) According to another aspect of the present invention, an instruction processing unit that generates content instruction data for instructing distributed content and transmits the content instruction data to the information processing apparatus, and reaction information indicating a reaction to the content from the information processing apparatus. And a display output unit that receives and outputs to the display unit.

(11) Another aspect of the present invention is an information processing method in an information processing apparatus, which collects posted information posted via a network based on a phrase included in content information related to a predetermined content distributed. Post information collection process, and the content based on the time change of the number of posts of post information posted within a predetermined time from the time corresponding to the start of distribution of the content among the post information collected in the post information collection process A reaction analysis process for analyzing a reaction to the information processing method.

(12) Another aspect of the present invention is a post information collection process for collecting post information posted via a network on a computer of an information processing apparatus based on a phrase included in content information related to predetermined content distributed. Analyzing the reaction to the content based on the time change of the number of posts posted within a predetermined time from the time corresponding to the start of delivery of the content among the posted information collected in the procedure, the posted information collection processing procedure 3 is an information processing program for executing a reaction analysis processing procedure.

(13) According to another aspect of the present invention, an instruction processing procedure for generating content instruction data for instructing distributed content to a computer of a terminal device and transmitting the data to the information processing apparatus, and reaction information indicating a reaction to the content are provided. An information processing program for executing a display output procedure received from the information processing apparatus and output to a display unit.

  According to the present invention, a response to distributed content can be determined with high accuracy.

It is a block diagram which shows the structure of the information processing system which concerns on the 1st Embodiment of this invention. It is a figure which shows an example of program information. It is a figure which shows an example of contribution information. It is a block diagram which shows the structure of the terminal device which concerns on the 1st Embodiment of this invention. It is a sequence diagram which shows a part of information processing which concerns on the 1st Embodiment of this invention. It is a sequence diagram which shows another part of the information processing which concerns on the 1st Embodiment of this invention. It is a sequence diagram which shows the remaining part of the information processing which concerns on the 1st Embodiment of this invention. It is a figure which shows an example of the excitement displayed on the display part which concerns on the 1st Embodiment of this invention. It is a figure which shows the other example of the excitement displayed on the display part which concerns on the 1st Embodiment of this invention. It is a block diagram which shows the structure of the information processing system which concerns on the 2nd Embodiment of this invention. It is a block diagram which shows the structure of the terminal device which concerns on the 2nd Embodiment of this invention. It is a figure which shows an example of viewing information. It is a block diagram which shows the structure of the data processing system which concerns on the 3rd Embodiment of this invention. It is a figure which shows an example of a ranking display. It is a block diagram which shows the structure of the information processing system which concerns on the 4th Embodiment of this invention. It is a figure which shows an example of a series display.

(First embodiment)
Hereinafter, a first embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a block diagram showing a configuration of an information processing system 1 according to the present embodiment.
The information processing system 1 includes an information processing apparatus 11, a posting information management server apparatus 21, a program information management server apparatus 22, and a terminal apparatus 31.
The information processing apparatus 11, the posted information management server apparatus 21, the program information management server apparatus 22, and the terminal apparatus 31 can transmit and receive data to and from each other via the network 41. In the example illustrated in FIG. 1, the number of terminal devices 31 is one, but may actually be two or more unspecified numbers. However, in the following description, for the sake of simplicity, the number of terminal devices 31 is mainly one, and the content to be distributed is a television broadcast program mainly broadcast by a broadcasting station. Sometimes called “program”.

The information processing apparatus 11 acquires program information satisfying the instructed condition (program search condition) from the program information management server apparatus 22, and searches for post information related to the program information based on the acquired program information. Define posting search criteria.
The “program search condition” is a condition for specifying program information, for example, broadcast time of the program, keyword information related to the program, broadcast station information, program name of the program, or a combination thereof. The program search condition may be generated based on an operation input by the user of the information processing apparatus 11 or may be received from a device used by a business operator who defines the program search condition.

The information processing device 11 acquires post information satisfying a predetermined post search condition from the post information management server device 21 and analyzes a poster's reaction regarding the program information based on the acquired post information. The information processing apparatus 11 generates reaction information indicating the analyzed reaction.
The “poster's reaction” leads to excitement for the program, for example. The excitement is detected as a rapid increase in the number of posts every predetermined time, and indicates that the program has given an impression to many viewers. The excitement may indicate that other contributors have been impressed with the contributions made by viewers. The excitement is an index indicating the degree of attention to the program by viewers and other contributors, and is therefore useful as a clue for analyzing the influence and factors of the program. Accordingly, the reaction information includes, for example, a broadcaster that broadcasts a program, a researcher that conducts market research, an advertiser that uses an advertisement program (CM: Commercial Advertisement) that is broadcast accompanying a certain program as a medium, a posting It may be provided to viewers who browse the site. In the following description, a case where the reaction information is swell information indicating swell is taken as an example.
The information processing device 11 is, for example, a server device, a personal computer, or the like.

  The posting information management server device 21 is a server device (so-called posting site) including a storage unit (not shown) that receives posting information from the terminal device 31 (posting acceptance) and stores the received posting information. The posted information management server device 21 receives a posted information request signal from the terminal device 31 (browsing acceptance), reads posted information within a predetermined time until that time (current) from the storage unit, and reads the read posted information. It transmits to the terminal device 31. Also, the posted information management server device 21 receives a posted information search signal from the information processing device 11 (search reception). The posted information management server device 21 searches the storage unit for posted information that satisfies the posted search condition specified by the received posted information search signal, and transmits the searched posted information to the information processing device 11.

  “Posting” means sending post information indicating a certain sentence. A “poster” is a person who creates a sentence using an electronic device (for example, the terminal device 31) used by the person and transmits post information indicating the created sentence using the electronic device used by the person. It is. A viewer who has watched the program may become a contributor, or a person other than the viewer (for example, a viewer who has viewed other people's post information) may become a contributor. “Viewing” includes visual recognition, listening, or both. In the following description, displaying an electronic device such as the terminal device 31 may be referred to as “viewing a program”. In addition, “display” includes presentation that can be visually recognized, presentation that can be heard by hearing, or both.

The program information management server device 22 includes a storage unit (not shown) that stores program information related to a program broadcast by a broadcasting station (not shown). The “program information” is information indicating the attribute and purpose of a program broadcast by a broadcasting station (not shown). The program information includes broadcast time information, keyword information, context information, and broadcast station information that broadcasts the program. The keyword information is information indicating a keyword indicating a phrase that expresses or is associated with a feature of the program, such as an outline of the program, a field (genre), and the like. The context information is information indicating a sentence representing an outline, explanation, etc. of the program. Further, the program information may be produced by a company that received the program or a general user who viewed the program. An example of program information will be described later.
The program information management server device 22 receives the program search data from the information processing device 11 (search reception), searches the storage unit for program information that satisfies the program search condition specified by the program search data, and stores the searched program information. It transmits to the information processing apparatus 11.

The terminal device 31 generates post information in response to a user operation input, and transmits the generated post information to the post information management server device 21 (post). The terminal device 31 generates a posted information request signal instructing browsing of posted information in response to a user operation input, and transmits the generated posted information request signal to the posted information management server device 21 (viewing request). The terminal device 31 receives the posted information from the posted information management server device 21 and displays the received posted information (browsing).
The terminal device 31 can generate and transmit post information such as a television receiver, a personal computer, a multi-function mobile phone (including a so-called smartphone), a personal information terminal device (PDA: Personal Digital Assistant), and the like. It is an electronic device.

  The network 41 includes, for example, a public wireless communication network (PLMN), a PHS (Personal Handy-phone System) network, a VPN (Virtual Private Network), a dedicated communication line, and a wide area network (WAN: Wide Network). , An information communication network configured by any one or combination of local area networks (LANs). The data transmission form by the network 41 may be wireless, wired, or a combination thereof.

(Configuration of information processing device)
Next, the configuration of the information processing apparatus 11 according to the present embodiment will be described.
The information processing apparatus 11 includes a CPU (Central Processing Unit) and a storage device. The storage device is, for example, a HDD (Hard-disk Drive), a flash memory, a ROM (Read-only Memory), a RAM (Random Access Memory), or a combination thereof. The storage device stores various programs executed by the CPU, various data used for processing executed by the CPU, and data generated by processing executed by the CPU. The CPU executes a program stored in the storage device to display the display unit 111, the control unit 112, the storage unit 113, the information input / output unit 114, the posted information collection processing unit 115, the program information collection processing unit 116, the communication All or part of the functions of the processing unit 117, the communication I / F (Interface) unit 118, the text information analysis processing unit 121, and the climax analysis processing unit (reaction analysis processing unit) 122 are realized.

The display unit 111 displays information indicated by data input from other components. For example, the display unit 111 displays a climax indicated by display data (described later) input from the control unit 112 in a predetermined format.
The display unit 111 is configured to include, for example, a liquid crystal display (LCD: Liquid Crystal Display). “Display” means to present in a format that can be listened to in addition to presenting in a format that the user can visually recognize. For example, the display unit 111 may include a speaker.

The control unit 112 controls the overall operation of the information processing apparatus 11. For example, the control unit 112 outputs program search data input from the information input / output unit 114 to the program information collection processing unit 116. The program search data is data for searching (instructing) a program to be analyzed. The control unit 112 may receive program search data from the terminal device 31 via the communication I / F unit 118.
Program topic information (program topic information group) satisfying the program search condition indicated by the program search data is input from the program information collection processing unit 116 to the control unit 112. The program topic information is information indicating attributes and outlines for each topic, which is a segment of one program. A program topic is also called a corner or a segment. One program may include one or more program topics. An example of program topic information will be described later together with program information.

The control unit 112 extracts context information and keyword information from the input program topic information, and outputs the extracted context information and keyword information to the text information analysis processing unit 121.
Part-of-speech classification data is input from the sentence information analysis processing unit 121 to the control unit 112. The part-of-speech classification data is data indicating words of a predetermined part-of-speech included in the extracted context information and keyword information and part-of-speech for each word. The predetermined part of speech will be described later.

  The control unit 112 sets a time zone within a predetermined range from the broadcast time indicated by the broadcast start time and the broadcast end time included in the program topic information as the acquisition time. Specifically, the control unit 112 sets a time preceding the broadcast start time by a predetermined first evaluation correction time α as an acquisition start time, and sets a second evaluation correction time predetermined from the broadcast end time. The time after β is defined as the acquisition end time. The control unit 112 is posting information within an acquisition time defined by a predetermined acquisition start time and acquisition end time, and includes post information including a keyword indicated by the extracted keyword and a word indicated by the input part of speech classification data. This is defined as a post search condition.

The control unit 112 outputs post search data (post search data group) instructing collection of post information satisfying the predetermined post search condition to the post information collection processing unit 115. The control unit 112 outputs the posting information input from the posting information collection processing unit 115 and the broadcast time information indicating the broadcast time to the excitement analysis processing unit 122. The control unit 112 outputs the swell information (determination result) input from the swell analysis processing unit 122 to the information input / output unit 114. The excitement information is information indicating the presence or absence of excitement, which is a kind of viewer reaction. The control unit 112 may read a predetermined display format from the storage unit 113 and generate display data by applying the read display format to the rising information. The display format is data including information indicating the expression format of the climax information, the display position, the size, and the like. The control unit 112 outputs the generated display data to the display unit 111. Thereby, the control unit 112 can cause the display unit 111 to display the climax indicated by the climax information.
The control unit 112 may transmit the climax information input from the climax analysis processing unit 122 to the terminal device 31 set in advance as a transmission destination via the communication processing unit 117 and the communication I / F unit 118. .

  The storage unit 113 stores data used for processing executed by each component and data generated by each component. The storage unit 113 stores, for example, instruction data, program information, part-of-speech classification data, post information, excitement information, and a display format input to the control unit 112. Further, the first evaluation correction time α, the second evaluation correction time β set in the control unit 112, the unit time σ (described later) set in the climax analysis processing unit 122, and the reference section length (described later) are stored. .

The information input / output unit 114 inputs or outputs various types of information. For example, the information input / output unit 114 acquires program search data, and outputs the acquired program search data to the control unit 112. The information input / output unit 114 may output excitement information (described later) input from the control unit 112 to another electronic device. The other electronic device is, for example, a display device that is separate from the information processing device 11.
For example, the information input / output unit 114 may include an input / output interface for inputting / outputting data to / from another electronic device. The information input / output unit 114 may be configured to include a user interface that receives a user's operation input and outputs an input signal to another component.

  The posting information collection processing unit 115 specifies a posting search condition indicated by the posting search data input from the control unit 112, and sends a posting information request signal indicating a request for posting information that satisfies the specified search condition to the posting information management server device 21. Send to. The posted information collection processing unit 115 receives posted information satisfying the specified search condition from the posted information management server device 21. The posted information collection processing unit 115 outputs the received posted information to the control unit 112.

  The program information collection processing unit 116 transmits the program search data input from the control unit 112 to the program information management server device 22. The program information collection processing unit 116 receives program information satisfying the program search condition indicated by the program search data from the program information management server device 22. The program information collection processing unit 116 extracts program topic information included in the received program information, and outputs the extracted program topic information to the control unit 112.

  The communication processing unit 117 performs processing related to communication with other electronic devices (for example, the posting information management server device 21 and the program information management server device 22). For example, the communication processing unit 117 establishes or disconnects a connection with another electronic device. In addition, the communication processing unit 117 converts data input from other components into data in a format that can be transmitted to the transmission destination electronic device via the communication I / F unit 118. The communication processing unit 117 converts data received from the transmission source electronic device via the communication I / F unit 118 into data in a format that can be processed by the output destination component unit.

  The communication I / F unit 118 transmits the data input from the communication processing unit 117 to the transmission destination electronic device via the network 41. Further, the communication I / F unit 118 outputs data received from the transmission source electronic device via the network 41 to the communication processing unit 117. The communication I / F unit 118 is, for example, a communication interface.

  The sentence information analysis processing unit 121 performs a morphological analysis process on each of the context information and the keyword information input from the control unit 112, and analyzes a word forming a sentence and a phrase indicated by each information and a part of speech for each word. . The text information analysis processing unit 121 executes a known morphological analysis process using a probabilistic language model, for example. In the morpheme analysis process, the sentence information analysis processing unit 121 enumerates word strings that can be generated from a sentence or phrase to be processed, and links between words that form each word string with reference to a probabilistic language model. And calculating a total score based on the appearance probability for each word string. The morphological analysis process includes a process of determining a word string having the highest calculated total value and a process of specifying a part of speech of a word forming a word string determined by referring to the word dictionary data.

Among words analyzed by the sentence information analysis processing unit 121, words whose part of speech is a predetermined part of speech are extracted. The predetermined part of speech is a part of speech related to a word meaning degree, state, or impression. In Japanese, certain parts of speech are adjectives (also called adjectives), adjective verbs (also called na-adjectives, which are also considered as phrases with the auxiliary verb "da" followed by a noun indicating the degree and state of things), adverbs, And impression verbs. In English, the predetermined part of speech corresponds to an adjective, an adverb, and a moving verb.
The sentence information analysis processing unit 121 generates part-of-speech classification data indicating the extracted word and the part-of-speech for each word, and outputs the generated part-of-speech classification data to the control unit 112.

Posting information and broadcast time information are input from the control unit 112 to the climax analysis processing unit 122. The excitement analysis processing unit 122 counts the number of posts posted within a predetermined range from the broadcast time indicated by the broadcast time information based on the post information for each time zone including a certain unit time σ (for example, 15 minutes). To do. The counted number of posts is called an observation value and may be distinguished from the number of posts obtained by a predetermined algorithm. For example, the excitement analysis processing unit 122 performs a moving average on observation values within a predetermined time (a reference interval, a reference interval length is, for example, 3 hours) up to the latest time zone at that time, and averaged postings The number (moving average value) is calculated for each time zone.
The coefficient that is multiplied by the observed value in each time zone when performing the moving average may be constant within the reference interval, or may be a larger value in a time zone that is closer to the time zone of interest. In addition, the excitement analysis processing unit 122 may determine the coefficient so that the difference between the moving average value and the observed value in each time zone becomes small.

  The excitement analysis processing unit 122 determines whether or not the calculated number of posts exceeds a predetermined threshold value for the number of posts. The threshold for the number of posts is a positive value set in advance in the climax analysis processing unit 122. The excitement analysis processing unit 122 calculates the calculated inclination rate of the number of posts for each time slot. The inclination rate is the amount of change in the number of posts per unit time σ from the previous time zone to that point. The swell analysis processing unit 122 determines whether or not the calculated slope rate exceeds a predetermined slope rate threshold value. If it is determined that the calculated number of posts exceeds a predetermined threshold for the number of posts and the calculated slope ratio exceeds a threshold for the predetermined slope ratio, the climax analysis processing unit 122 swells during that time period. In other cases, it is determined that there is no excitement. When the excitement analysis processing unit 122 includes a part or all of the time period determined to have excitement within the broadcast time indicated by the broadcast time information, the excitement analysis processing unit 122 indicates that the program topic has an excitement. In other cases, it is determined that there is no excitement. The climax analysis processing unit 122 generates climax information indicating the presence or absence of climax for the program topic, and outputs the generated climax information to the control unit 112.

(Example of program information)
Next, an example of program information stored in the program information management server device 22 will be described.
FIG. 2 is a diagram illustrating an example of program information.
The program information shown in FIG. 2 is program information related to one program (program name: “Asahi Watch”). The program information includes program information for each program topic obtained by subdividing the program. The program information for each program topic is called program topic information, and is sometimes distinguished from program information related to one entire program. In the illustrated example, program topic information is shown for each row.

  The program information includes topic identification information (topic ID), broadcast time information, program name information, category information, context information, keyword information, and broadcast station information (broadcast station ID), which are associated with each other. Yes. Topic identification information is information for identifying individual program topics. Broadcast time information is information indicating the broadcast start time and broadcast end time for each program topic included in the program. The program name information is information indicating the program name of the program. The category information is information indicating the type and field (category) to which the program belongs. The context information is information indicating a sentence expressing an explanation, an outline, and the like related to the program. The keyword information is information indicating a phrase that represents the feature, attention point, etc. of the program. Broadcast station information is broadcast station information indicating a broadcast station that broadcasts the program.

  For example, in the second row of FIG. 2, the topic identification information “34366”, the broadcast start time “2014/02/27 08:30” as the broadcast time information, and the broadcast end time “2014/02/27 08:35: "00", program name information "Asahi Watch", category information "reports, food", context information "Introducing Edo Tokyo Vegetables Waseda Myouga in the studio ...", keyword information "Edo Tokyo Vegetables, Waseda Miga", and Broadcast station information “1024” is associated. As the broadcast time information, the information input / output unit 114 may be able to specify an arbitrary time that the user wants to confirm the excitement included in the program broadcast time zone according to an operation input or the like. .

(Example of post information)
Next, an example of post information stored in the post information management server device 21 will be described.
FIG. 3 is a diagram illustrating an example of post information.
The posted information includes the received user identification information, time information, and text information. A set of one piece of user identification information, time information, and text information may be referred to as individual posting information to distinguish it from the entire posting information. The individual posting information is a unit received from one terminal device at a time, and is a unit in which the excitement analysis processing unit 122 counts the number of posts. In the example of FIG. 3, the individual post information is shown for each column of two rows.

  The user identification information is information for identifying individual users. The user identification information is, for example, an electronic mail address of the terminal device 31. The time information is information indicating the time when the terminal device 31 transmits the individual posting information. The time information may be information indicating the time received by the posting information management server device 21. The text information is information indicating a sentence generated by the poster. The time indicated by the time information may be referred to as “posting time” in the following description.

  For example, the individual post information shown in the first column includes user identification information “AB @ ababa”, time information “2014/02/27 08:32:00”, and text information “# Asahi Watch MCK viewers. ”Everyone, Waseda Miyo, did not know that it was good for the body, but is it delicious, where do you sell it?” The text information includes a hash tag “#” followed by a program name “Asahi Watch” at the beginning thereof. Depending on the individual posting information, the broadcast station name (for example, “MCK”) may be included after the hash tag. In the information processing apparatus described in Patent Document 1, a program that has been talked about by a sentence indicated by posted information is specified based on a hash tag and a program name, or a hash tag, a broadcast station name, and a broadcast time.

On the other hand, the individual post information may not include a hash tag like the text information included in the individual post information shown in the second and third columns. Whether or not to add the hash tag is arbitrarily determined by the poster. For this reason, the information processing apparatus described in Patent Literature 1 cannot identify a program that has been discussed.
On the other hand, in this embodiment, since the individual posting information related to the program specified by the above-described configuration is searched, the individual posting information to which no hash tag is added is also searched without omission. Therefore, the excitement is detected with high accuracy based on the number of retrieved individual posting information (number of postings).

(Terminal device)
Next, the configuration of the terminal device 31 according to the present embodiment will be described.
FIG. 4 is a block diagram illustrating a configuration of the terminal device 31 according to the present embodiment.
The terminal device 31 includes a CPU and a storage device. The storage device is, for example, an HDD, a flash memory, a ROM, a RAM, or a combination thereof. The storage device stores various programs executed by the CPU, various data used for processing executed by the CPU, and data generated by processing executed by the CPU. The CPU executes the program stored in the storage device to thereby operate the operation input unit 311, the operation processing unit (instruction processing unit) 312, the storage unit 313, the communication unit 315, the display data selection unit 316, and the display control unit ( All or part of the functions of the output unit 317 and the display unit 318 are realized.

  The operation input unit 311 receives a user operation, acquires an operation input signal corresponding to the received operation, and outputs the acquired operation input signal to the operation processing unit 312. The operation input unit 311 includes, for example, a keyboard, a touch panel, a mouse, and the like. The operation input unit 311 may include a receiving unit that receives an operation input signal from the remote controller. The operation input unit 311 also generates an operation input signal (not shown) by generating a control command recognized by performing voice recognition processing on a voice signal input from a sound collection unit (microphone, not shown). ) May be provided.

  The operation processing unit 312 analyzes the operation input signal input from the operation input unit 311 and executes processing corresponding to the operation input signal. The operation processing unit 312 instructs other functional units to perform an operation according to the operation input. For example, the operation processing unit 312 generates program search data based on the operation input signal, and transmits the generated program search data to the information processing apparatus 11 via the communication unit 315. The operation processing unit 312 transmits the generated posting information to the posting information management server device 21. For example, the operation processing unit 312 generates a posting information request signal based on the operation input signal, and transmits the generated posting information request signal to the posting information management server device 21. Further, the operation processing unit 312 generates text information indicating a sentence based on the operation input signal, reads identification information stored in advance in the storage unit 313, and generates text information and post information including the identification information. Good.

The storage unit 313 includes a storage medium that stores various data, for example, data used for processing, generated data, and received data.
The communication unit 315 transmits / receives data to / from various devices connected to the network 41 via the network 41. The communication unit 315 transmits data input from other functional units in the terminal device 31 to a transmission destination device and outputs the data from the transmission source device to other functional units in the terminal device 31. The communication unit 315 includes, for example, a communication interface.

  The display data selection unit 316 selects data to be displayed on the display unit 318 from the data received via the communication unit 315. For example, the display data selection unit 316 selects the posting information received from the posting information management server device 21, and outputs the selected posting information to the display control unit 317. The display data selection unit 316 may select the climax information received from the information processing apparatus 11 and output the selected climax information to the display control unit 317.

  The display control unit 317 generates display data based on the data input from the display data selection unit 316 and outputs the generated display data to the display unit 318. For example, the display control unit 317 reads a predetermined post display format from the storage unit 313, and generates display data based on the read post display format and post information input from the display data selection unit 316. The post display format is data including information indicating the representation format, display position, size, and the like of post information. In addition, the display control unit 317 reads a predetermined climax display format from the storage unit 313 and generates display data based on the read reaction display format and the climax information input from the display data selection unit 316. The climax display format is data including information indicating the expression format, display position, size, etc. of the climax information.

  The display unit 318 displays information indicated by the display data input from the display control unit 317, such as post information, excitement information, and the like. The display unit 318 is configured to include, for example, a liquid crystal display (LCD: Liquid Crystal Display). The display of the display unit 318 may be configured as a touch panel integrated with the touch sensor of the operation input unit 311. The display unit 318 may include a speaker instead of the display or in combination with the display. In that case, the speaker reproduces the sound based on the acoustic signal included in the display data input from the display control unit 317.

  As described above, the terminal device 31 generates an instruction processing unit (for example, the operation processing unit 312) that generates content instruction data (for example, program search data) for instructing the distributed content and transmits it to the information processing apparatus 11. Prepare. In addition, the terminal device 31 includes an output unit (for example, a display control unit 317) that receives reaction information (for example, excitement information) indicating a response to content from the information processing apparatus 11 and outputs the information to the display unit 111. With this configuration, since the reaction to the instructed content is displayed on the display unit 111, it is possible to prompt the user to analyze the influence and factors of the instructed content on the viewer.

(Information processing)
Next, an example of information processing according to the present embodiment will be described.
FIG. 5 is a sequence diagram showing a part of information processing according to the present embodiment.
The process shown in FIG. 5 is a series of processes from when the information input / output unit 114 of the information processing apparatus 11 inputs program search data to when the control unit 112 receives part-of-speech classification data. After the process shown in FIG. 5 ends, the process proceeds to the process shown in FIG.
5 to 7 are simplified due to the size of the drawing, and are represented by a block in which the display unit 111 and the information input / output unit 114 are integrated, and the communication processing unit 117 and the communication I / F unit 118 are integrated. Represented as a block.

(Step S101) The information input / output unit 114 acquires, for example, [search data I] as the program search data, and outputs the acquired program search data to the control unit 112. [Search data I] is data indicating broadcast start time, broadcast end time, broadcast station name, and program name as program search conditions. For example, the broadcast start time, broadcast end time, broadcast station name, and program name are “2014/4/27 8:15”, “2014/4/27 9:45”, “MCK”, “Asahi Watch”, respectively. It is. Thereafter, the process proceeds to step S102.
Note that any time between the broadcast start time and the broadcast end time of the search target program may be designated as the broadcast start time and broadcast end time as the program search conditions. The broadcast start time and broadcast end time may be acquired from the program information management server device 22.

(Step S <b> 102) The control unit 112 stores (saves) [search data I] input from the information input / output unit 114 in the storage unit 113. Thereafter, the process proceeds to step S103.
(Step S <b> 103) The control unit 112 outputs [search data I] to the program information collection processing unit 116. Thereafter, the process proceeds to step S104.
(Step S <b> 104) The program information collection processing unit 116 transmits [search data I] input from the control unit 112 to the program information management server device 22 via the communication processing unit 117 and the communication I / F unit 118. Thereby, the program information management server device 22 is requested for program information that satisfies the program search condition. Thereafter, the process proceeds to step S105.

(Step S105) The program information management server device 22 searches the storage unit of its own device for [program information II] as program information that satisfies the program search condition indicated by the program search data received from the program information collection processing unit 116. [Program information II] is, for example, the program information shown in FIG. The program information management server device 22 transmits the searched [program information II] to the program information collection processing unit 116. Thereafter, the process proceeds to step S106.

(Step S106) The program information collection processing unit 116 receives [program information II] from the program information management server device 22 via the communication I / F unit 118 and the communication processing unit 117. The program information collection processing unit 116 extracts, for example, [program topic information III] as one piece of program topic information included in [program information II]. [Program Topic Information III] includes (A) Broadcast start time “2014/2/27 8:30”, (B) Broadcast end time “2014/2/27 8:35”, (C) Context information “Introduced This is information including Edo Tokyo Vegetables Waseda Myouga in the studio ... ”, (D) Keyword information“ Edo Tokyo Vegetables, Waseda Myouga ”, and the like.
The program information collection processing unit 116 outputs the extracted [program topic information III] to the control unit 112. Thereafter, the process proceeds to step S107.
(Step S107) The control unit 112 stores (saves) [program topic information III] input from the program information collection processing unit 116 in the storage unit 113. Thereafter, the process proceeds to step S108.

(Step S108) The control unit 112 extracts (C) context information and (D) keyword information from [Program Topic Information III], and the sentence information analysis processing unit extracts the extracted (C) context information and (D) keyword information. It outputs to 121. Thereafter, the process proceeds to step S109.
(Step S109) The sentence information analysis processing unit 121 performs morphological analysis processing on each of (C) context information and (D) keyword information input from the control unit 112, and forms sentences and phrases indicated by the respective information. Analyze the word to be used and the part of speech for each word. Then, it progresses to step S110.
(Step S110) The sentence information analysis processing unit 121 extracts, from the analyzed words, words whose part of speech is a predetermined part of speech related to the degree, state, or impression.
The sentence information analysis processing unit 121 generates part-of-speech classification data indicating the extracted word and the part-of-speech for each word. As part-of-speech classification data, (E) part-of-speech classification data including, for example, the adjectives “delicious”, “great”, and the adjective verb “handy” is generated. The sentence information analysis processing unit 121 outputs the generated (E) part-of-speech classification data to the control unit 112. Then, it progresses to step S111.
(Step S111) The control unit 112 stores (saves) the (E) part-of-speech classification data input from the text information analysis processing unit 121 in the storage unit 113 in association with the program topic information III stored in step S107. Then, it progresses to step S112 (FIG. 6).

FIG. 6 is a sequence diagram showing another part of the information processing according to the present embodiment.
The process shown in FIG. 6 is a series of processes from the time when the control unit 112 of the information processing apparatus 11 determines the posting search condition based on [program topic information III] and (E) part-of-speech classification data until the posting information is received. is there. After the process shown in FIG. 6 ends, the process proceeds to the process shown in FIG.

(Step S112) The control unit 112 reads (A) broadcast start time, (B) broadcast end time, (D) keyword information, and (E) part-of-speech classification data from the storage unit 113 in association with each other. For example, (A) Broadcast start time “2014/2/27 8:30”, (B) Broadcast end time “2014/2/27 8:35”, (D) Keyword information “Edo Tokyo Vegetables, Waseda Myouga”, And (E) part-of-speech classification data “adjective: delicious, amazing, adjective verb: handy” is read. Thereafter, the process proceeds to step S113.

(Step S113) The control unit 112 reads the first evaluation correction time α and the second evaluation correction time β stored in advance in the storage unit 113, so that the first evaluation correction time α and the second evaluation correction time β are read. An evaluation correction time β of 2 is set. Thereafter, the process proceeds to step S114.
(Step S114) The control unit 112 sets (G) the acquisition start time based on (A) the broadcast start time and the first evaluation correction time α, and (B) the broadcast end time and the second evaluation correction time β. Based on (H), the acquisition end time is set. For example, when α is 3 hours (3:00) and β is 1 hour 30 minutes (1:30), (G) acquisition start time is “5:30” and (H) acquisition end time is “ 10:05 ". Thereafter, the process proceeds to step S115.
(Step S115) The control unit 112 instructs the search for post information satisfying (G) acquisition start time, (H) acquisition end time, (D) keyword information, and (E) part-of-speech classification data as post search conditions. [Post Search Data IV] is generated. In this example, as [post search data IV], for example, (G) acquisition start time “5:30”, (H) acquisition end time “10:05”, (D) keyword information “Edo Tokyo Vegetable, Waseda Myouga , And (E) part-of-speech classification data “adjective: delicious, amazing, adjective verb: affordable” are generated.
The control unit 112 outputs the generated [post search data IV] to the post information collection processing unit 115. Thereafter, the process proceeds to step S116.

(Step S116) The posting information collection processing unit 115 uses (D) the keyword indicated by the keyword information and (E) the word indicated by the part-of-speech classification data as a posting search condition. A posting information request signal indicating a request for posting information posted within the acquisition time between the times is generated. The posted information collection processing unit 115 may configure the posted information request signal as an API (Application Program Interface) command. The posted information collection processing unit 115 transmits the generated posted information request signal to the posted information management server device 21 via the communication processing unit 117 and the communication I / F unit 118. Thereafter, the process proceeds to step S117.

(Step S117) The posting information management server device 21 receives a posting information search signal from the posting information collection processing unit 115, and specifies a posting search condition indicated by the posting information search signal. The posted information management server device 21 is posted information that includes either (D) the keyword indicated by the keyword information or (E) the word indicated by the part-of-speech classification data as posted information that satisfies the posted search condition, and the posted time is acquired Search for unposted (F) post information within the time. The posted information management server device 21 transmits (F) posted information to the posted information collection processing unit 115. Thereafter, the process proceeds to step S118.

(Step S118) The posting information collection processing unit 115 receives (F) posting information via the communication I / F unit 118 and the communication processing unit 117. When the post information request for all the acquisition times, that is, the process related to step S116 is not completed, the post information collection processing unit 115 returns to step S116. As a result, requests for post information within the acquisition time are sequentially performed, and post information transmitted at a time is distributed without being concentrated. When the posting information request is completed for the entire acquisition time, the process proceeds to step S119.

(Step S119) The posting information collection processing unit 115 outputs (F) posting information to the control unit 112. Thereafter, the process proceeds to step S120.
(Step S120) The control unit 112 stores (saves) the (F) post information input from the post information collection processing unit 115 in the storage unit 113 in association with the [program topic information III] stored in step S107. . Thereafter, the process proceeds to step S121 (FIG. 7).

FIG. 7 is a sequence diagram illustrating the remaining part of the information processing according to the present embodiment.
The process shown in FIG. 7 is a series of processes from the time when the control unit 112 of the information processing apparatus 11 determines the posting search condition based on the program topic information and the part of speech classification data until the posting information is received.

(Step S121) The control unit 112 reads (A) a broadcast start time, (B) a broadcast end time, and (F) post information from the storage unit 113 in association with each other. The read post information (F) is not limited to that acquired between (A) the broadcast start time and (B) the broadcast end time as described above. The control unit 112 outputs the read (A) broadcast start time, (B) broadcast end time, and (F) post information to the excitement analysis processing unit 122. Thereafter, the process proceeds to step S122.

(Step S122) The excitement analysis processing unit 122 calculates the number of pieces of individual posted information included in the posted information (F) input from the control unit 112 for each predetermined time zone (the length of each time zone is unit time σ). Count. The excitement analysis processing unit 122 calculates (I) the number of posts using a predetermined algorithm for the number of cases in the reference section up to that point (current). The predetermined algorithm is, for example, a moving average process. In the moving average process, the coefficient of each time zone in the reference section may be equal, or the coefficient of each time zone may be larger at a time closer to that time. (I) Since the number of posts is smoothed by taking the moving average value, it is avoided that (I) a sudden increase or decrease in the number of posts that may occur temporarily is erroneously determined as “rising”. The predetermined algorithm is not limited to the moving average process as long as (I) the number of postings is smoothed, and may be any process. Thereafter, the process proceeds to step S123.

(Step S123) The excitement analysis processing unit 122 determines whether or not the calculated (I) number of postings is larger than a predetermined number of postings. Thereafter, the process proceeds to step S124.
(Step S124) The excitement analysis processing unit 122 calculates an inclination rate based on the calculated (I) number of postings and the number of immediately preceding postings, and determines whether or not the calculated inclination rate is larger than a predetermined inclination rate threshold value. judge. Thereafter, the process proceeds to step S125.
(Step S125) The excitement analysis processing unit 122 determines that (I) the number of postings is larger than a predetermined threshold for the number of postings, and the time zone in which the inclination rate is larger than the predetermined threshold for the inclination rate is (A). If it is included between the broadcast start time and (B) the broadcast end time, it is determined that the program topic is excited. In other cases, the excitement analysis processing unit 122 determines that there is no excitement for the program topic. As a determination result, the climax analysis processing unit 122 generates (K) climax information indicating the presence or absence of climax for the program topic, and outputs the generated (K) climax information to the control unit 112. Thereafter, the process proceeds to step S125.

(Step S126) The control unit 112 stores the (K) excitement information input from the excitement analysis processing unit 122 in the storage unit 113 in association with [program topic information III] stored in step S107. Thereafter, the process proceeds to step S127.
(Step S127) The control unit 112 outputs the (K) swell information input from the swell analysis processing unit 122 to the information input / output unit 114. Thereafter, the process shown in FIG. 7 ends.

Note that the climax analysis processing unit 122 may output the control unit 112 in association with the calculated (I) number of postings, inclination rate, and (K) climax information. And the control part 112 memorize | stores the format for the rising display memorize | stored previously, (A) broadcast start time of the topic which concerns from the rising analysis process part 122 (B) broadcast information, and (B) broadcast end time. Read from the unit 113. The control unit 112 reads the read climax display format, the (K) climax information input from the climax analysis processing unit 122, (I) the number of posts, the inclination rate, the read (A) the broadcast start time, and (B ) Generate display data based on the broadcast end time. The control unit 112 may display the excitement on a device connected to the display unit 111 or the information input / output unit 114 by outputting the generated display data to the display unit 111 or the information input / output unit 114.
Further, the excitement analysis processing unit 122 may associate the calculated (I) number of posts and the inclination rate with (K) the excitement information and transmit it to the terminal device 31 via the communication I / F unit 118. As a result, the display control unit 317 of the terminal device 31 generates display data based on the received (I) number of posts, inclination rate, and (K) excitement information, and displays the excitement based on the generated display data. Part 318 can be displayed.

FIG. 8 is a diagram illustrating an example of the climax displayed on the display unit 111 or 318.
In the example shown in FIG. 8, “Edo Tokyo Vegetable”, “Waseda Myuga”, “delicious”, and “great” are used in parallel as search keywords for the post search condition for the program name “Asahi Watch” (OR search). ). In step S117 (FIG. 6), the posted information management server device 21 searches for individual posted information including any of these search keywords in the text information.
The vertical axis represents the number of posts, the slope rate, the moving average, and the deviation value. The horizontal axis indicates time. Time changes in the number of posts, the gradient, the moving average, and the deviation value are indicated by broken lines tw01, tl01, ma01, and dv01, respectively. The value for each time zone connected by the broken lines tw01, tl01, ma01, and dv01 is shown at the start time of each time zone (unit time σ = 15 minutes). For example, the number of posts in the time zone from 2014/2/27 8:30 to 2014/2/27 8:45 is plotted on 2014/2/27 8:30 on the polygonal line tw01. The moving average ma01 is a value obtained by simple averaging and further normalizing the number of posts tw01 in the reference section (3 hours) up to that point. By this normalization, the moving average −10 to +10 is associated with the number of posts 0 to 200.
The deviation value is calculated in the excitement analysis processing unit 122 by normalizing the number of posts in each time zone using the average value and variance of the number of posts in the reference section.

  In this example, when the threshold value of the inclination rate and the moving average are 5.0 and 1.5, respectively, the climax analysis processing unit 122 is a time zone 2014 in which the inclination rate and the moving average are 10.24 and 1.53, respectively. / 2/27 8:30 to 2014/2/27 It is determined that there is a rise at 8:45. And since this time slot | zone includes the broadcast time (2014/2/27 8: 30-2014 / 2/27 8:35) of a program topic, the excitement analysis process part 122 excites about the program topic concerning this broadcast time. It is determined that there is. In FIG. 8, the broadcast time of a program topic is an area filled with both the left and right sides indicated by broken lines. As described above, the broadcast time of the program topic is superimposed on the time change of the inclination rate and the moving average, so that the user of the display unit 111 intuitively grasps the program topic that is excited from the broadcasted program. can do.

FIG. 9 is a diagram illustrating another example of the rise displayed on the display unit 111 or 318.
In the example shown in FIG. 9, “Senbei”, “Miso”, “Simple”, and “Nostalgic” are used in parallel as search keywords for the post search condition for the program name “Urori Yokoro” (OR search). In step S117 (FIG. 6), the posted information management server device 21 searches for individual posted information including any of these search keywords in the text information.
The relationship between the vertical axis and the horizontal axis is the same as in FIG. The changes over time in the number of posts, the gradient, the moving average, and the deviation value are represented by broken lines tw02, tl02, ma02, and dv02, respectively. However, the moving average ma02 of −5 to +5 is associated with the number of posts 0 to 1400.

In this example, when the threshold value of the inclination rate and the moving average are 5.0 and 1.5, respectively, the climax analysis processing unit 122 is a time zone 2014 in which the inclination rate and the moving average are 14.4 and 2.15, respectively. / 2/27 21: 15-2014 / 2/27 It is determined that there is a rise at 21:30. And since this time slot | zone includes the broadcast time (2014/2/27 21: 19-2014 / 2/27 21:28) of a program topic, the excitement analysis process part 122 excites about the program topic which concerns on this broadcast time. Judge that there is.
The deviation value is an index indicating the degree of deviation from the average value of the number of posts in the reference section. Therefore, the excitement analysis processing unit 122 determines that there is an excitement when the slope of the deviation value and the moving average are larger than the respective threshold values instead of the number of posts in each time period, and the excitement is obtained otherwise. It may be determined that there is no.
In FIGS. 8 and 9, the display of the deviation value can be omitted.

As described above, the information processing apparatus 11 according to the present embodiment collects the posted information posted via the network based on the phrase included in the content information related to the distributed content. Section (for example, posting information collection processing section 115). In addition, the information processing apparatus 11 has a predetermined time (for example, from the above (G) acquisition start time to (H) acquisition end time) from the time point corresponding to the start of content distribution among the post information collected by the post information collection processing unit. A reaction analysis processing unit (for example, a climax analysis processing unit 122) that analyzes a reaction to the content based on a change over time in the number of postings of posted information posted during (b).
With this configuration, post information that does not include identification information having a predetermined format can be used in order to analyze a reaction to a predetermined content. Since the lack of a population of post information for analyzing the response to the content is eliminated or eliminated, the response to the content can be determined with high accuracy.
The time point corresponding to the start of distribution may be a time that is earlier than the distribution start time by a predetermined time, such as a distribution start time or the above-described (G) acquisition start time, or may be a time that is later by a predetermined time.

In the information processing apparatus 11 according to the present embodiment, the posted information collection processing unit (for example, the posted information collection processing unit 115) is a phrase included in the content information or the posted information, and has at least a state, a degree, and an impression. Post information is collected based on a search term indicating one of them.
With this configuration, post information including words and phrases expressing at least one of the state, degree, and impression of predetermined content is collected. Based on the collected posting information, it is possible to accurately analyze the poster's reaction to the content.

In addition, the information processing apparatus 11 according to the present embodiment performs morphological analysis processing on at least one of sentences and phrases included in content information or post information, and at least one part of speech of adjectives, adjective verbs, adverbs, and emotional verbs. A sentence analysis processing unit (for example, a sentence information analysis processing unit 121) that extracts the word as a search phrase.
With this configuration, a phrase that expresses at least one of the state, degree, and impression of a predetermined content is extracted as a search phrase. Therefore, it is possible to accurately analyze a poster's reaction to the content based on the collected posting information without setting a search term in advance.

In addition, the information processing apparatus 11 according to the present embodiment performs morphological analysis processing on at least one of sentences and phrases included in content information or post information, and at least one part of speech of adjectives, adjective verbs, adverbs, and emotional verbs. A sentence analysis processing unit (for example, a sentence information analysis processing unit 121) that extracts the word as a search phrase.
With this configuration, a phrase that expresses at least one of the state, degree, and impression of a predetermined content is extracted as a search phrase. Therefore, it is possible to accurately analyze a poster's reaction to the content based on the collected posting information without setting a search term in advance.

Further, in the information processing apparatus 11 according to the present embodiment, the reaction analysis processing unit (for example, the climax analysis processing unit 122) has a content distribution time (for example, a program broadcast time, a broadcast time of a topic in the program, etc.) Including a time zone that is arbitrarily specified based on the content delivery time)), a time zone in which the number of posts is greater than a predetermined threshold for the number of posts and the rate of change in the number of posts is greater than a threshold for the predetermined rate of change. To detect.
With this configuration, it is possible to detect a portion in which a climax in which the number of posts in each time zone rapidly increases occurs in a predetermined content as a reaction of a posting person of posting information. Therefore, it is possible to promote analysis of influences and factors on content viewers.

Further, in the information processing apparatus 11 according to the present embodiment, the reaction analysis processing unit (for example, the climax analysis processing unit 122) has a reference interval longer than the length of the time zone (for example, unit time σ) for counting the number of posts. The time zone is detected based on the number of posts smoothed within.
With this configuration, since the temporal variation in the number of posts is reduced and the essential time variation is maintained, it is possible to accurately detect a climax in which the number of posts in each time zone increases rapidly.

(Second Embodiment)
Next, a second embodiment of the present invention will be described. About the same structure as embodiment mentioned above, the same code | symbol is attached | subjected and description is used.
FIG. 10 is a block diagram showing the configuration of the information processing system 1a according to this embodiment.
The information processing system 1a includes an information processing device 11a, a posting information management server device 21, a program information management server device 22, a viewing information management server device 23a, and a terminal device 31a. The information processing device 11a, the posted information management server device 21, the program information management server device 22, the viewing information management server device 23a, and the terminal device 31a are connected to the network 41 and can transmit or receive data to each other.
The viewing information management server device 23a is a server device that sequentially receives viewing information from the terminal device 31a and accumulates and stores the received viewing information as a viewing log. The viewing information management server device 23a transmits the newly stored viewing information to the information processing device 11a.

  The information processing apparatus 11a includes a CPU and a storage device in the same manner as the information processing apparatus 11 (FIG. 1). The CPU executes the program stored in the storage device to display the display unit 111, the control unit 112, the storage unit 113, the information input / output unit 114, the posted information collection processing unit 115, the program information collection processing unit 116a, the communication. All or part of the functions of the processing unit 117, the communication I / F unit 118, the text information analysis processing unit 121, and the climax analysis processing unit (reaction analysis processing unit) 122 are realized.

  The program information collection processing unit 116a receives viewing information from the viewing information management server device 23a via the communication I / F unit 118 and the control unit 112, and viewing time information and broadcast station identification information included in the received viewing information. To extract. The program information collection processing unit 116 a generates program search data including the extracted viewing time information and broadcast station identification information, and transmits the generated program search data to the program information management server device 22. Since the viewing time information is information including the time when the program is viewed on the terminal device 31a, the program information management server device 22 uses the broadcast station indicated by the broadcast station identification information as the program information that satisfies the program search condition. Search program information of programs that are currently being broadcast. The program information collection processing unit 116 a extracts program topic information included in the program information received from the program information management server device 22, and outputs the extracted program topic information to the control unit 112. Then, the information processing apparatus 11a performs the processing shown in step S107 (FIG. 5) to step S127 (FIG. 7).

  The control unit 112 may transmit the climax information input from the climax analysis processing unit 122 to the terminal device 31a via the communication I / F unit 118. The control unit 112 can specify the destination terminal device 31a by the identification information included in the viewing information received by the program information collection processing unit 116a. Further, the storage unit 113 may store registration information formed by associating the second identification information indicating a separate electronic device as a transmission destination with the identification information indicating the terminal device 31a. Then, the control unit 112 may refer to the registration information and transmit the climax information to the electronic device indicated by the second identification information corresponding to the identified identification information.

Next, the configuration of the terminal device 31a will be described. The terminal device 31a is an electronic device having a function of receiving a television broadcast program. The terminal device 31a is not limited to a television receiver, and may be any of a personal computer, a multifunctional mobile phone, a personal information terminal device, and the like as long as it has a function of receiving a television broadcast program.
FIG. 11 is a block diagram illustrating a configuration of the terminal device 31a according to the present embodiment.
The terminal device 31a includes a CPU and a storage device similarly to the terminal device 31 (FIG. 4). The CPU executes a program stored in the storage device, thereby causing an operation input unit 311, an operation processing unit (instruction processing unit) 312 a, a storage unit 313, a broadcast receiving unit 314 a, a communication unit 315, and a display data selection unit 316. The display control unit (output unit) 317a and the display unit 318 are all or part of the functions.

  Similar to the operation processing unit 312 (FIG. 4), the operation processing unit 312a analyzes the operation input signal input from the operation input unit 311 and executes processing corresponding to the operation input signal. However, the operation processing unit 312a instructs the other function units to perform an operation according to the operation input, and sends viewing information (content instruction data) according to the operation input to the viewing information management server device 23a via the communication unit 315. Send. The viewing information includes broadcasting station information indicating a broadcasting station that has transmitted program data related to the program displayed on the display unit 318, identification information for identifying the device itself, and viewing time information indicating the viewing time including the time at that time. Formed.

  For example, when the operation input signal is a channel switching signal indicating switching of a broadcast channel, the operation processing unit 312a outputs the input channel switching signal to the display control unit 317a. This causes the display control unit 317a to receive the program data transmitted on the channel after switching. The operation processing unit 312a also displays time information indicating the time at that time (the viewing end time of the channel before switching, the viewing start time of the channel after switching), the identification information stored in the storage unit 313, and the channel before and after switching. The viewing information including the channel information indicating is transmitted to the viewing information management server device 23a via the communication unit 315.

  When the operation input signal is a power-on signal indicating power-on, the operation processing unit 312a outputs an operation start signal that instructs the display control unit 317a or the like to start the operation. As a result, reception of program data transmitted through the channel set in the display control unit 317a is started. Also, the display control unit 317a displays the viewing information including the time information (viewing start time), the identification information, and the channel information indicating the channel set at that time via the communication unit 315. To 23a.

  Further, when the operation input signal is a power-off signal indicating power-off, an operation end signal for instructing the end of the operation is output. Thereby, the reception of the content data (program data) transmitted through the channel set in the display control unit 317a is terminated. Also, the display control unit 317a displays the viewing information including the time information (viewing end time), the identification information, and the channel information indicating the channel set at that time via the communication unit 315. To 23a.

The broadcast receiving unit 314a receives program data transmitted by broadcast waves from a broadcasting station, and outputs the received program data to the display control unit 317a. The broadcast receiving unit 314a includes, for example, a television tuner (TV tuner).
The display control unit 317a outputs the data input from the display data selection unit 316 to the display unit 318 and also outputs the program data input from the broadcast receiving unit 314a to the display unit 318. The display unit 318 displays a program related to the program data input from the display control unit 317a. When a channel switching signal is input from the operation processing unit 312a, the display control unit 317a stops inputting program data in the frequency band corresponding to the channel before switching, and program data in the frequency band corresponding to the channel after switching. Start typing.

(Viewing information)
Next, an example of viewing information stored in the viewing information management server device 23a will be described.
FIG. 12 is a diagram showing an example of viewing information according to the present embodiment.
The viewing information includes identification information (device ID), viewing time information (viewing start time, viewing end time), and broadcast station information (broadcast station ID), which are formed in association with each other.
For example, in the second row of FIG. 12, the identification information “OE14GD87”, the viewing time information “2014/02/27 08:33:00”, “2014/02/27 08:33:00”, and the broadcast station information “ 1024 ”is associated.

  As described above, in the information processing apparatus 11a according to the present embodiment, the posted information collection processing unit (for example, the program information collection processing unit 116a) selects the content to be analyzed based on the viewing information indicating the viewed content. Identify. That is, the program information collection processing unit 116a searches the program information management server device 22 for program information related to the program indicated by the viewing information based on the viewing information indicating the program viewed by the terminal device 31a. With this configuration, the excitement information indicating whether or not the program viewed on the terminal device 31a is excited is generated. By providing the generated excitement information, the user can know the reactions of other viewers based on the program currently viewed without performing any special operation. In addition, the user is provided with clues for determining whether or not to post further, the contents of the posting, and whether or not to view the program based on the provided excitement information.

(Third embodiment)
Next, a third embodiment of the present invention will be described. About the same structure as embodiment mentioned above, the same code | symbol is attached | subjected and description is used.
FIG. 13 is a block diagram showing the configuration of the information processing system 1b according to this embodiment.
The information processing system 1b includes an information processing apparatus 11b, a posting information management server apparatus 21, a program information management server apparatus 22, a viewing information management server apparatus 23a, and a terminal apparatus 31a. The information processing device 11b, the posted information management server device 21, the program information management server device 22, the viewing information management server device 23a, and the terminal device 31a are connected to the network 41 and can transmit or receive data to each other.

  The information processing apparatus 11b includes a CPU and a storage device in the same manner as the information processing apparatus 11a (FIG. 10). The CPU executes the program stored in the storage device to display the display unit 111, the control unit 112, the storage unit 113, the information input / output unit 114, the posted information collection processing unit 115, the program information collection processing unit 116b, the communication All or some of the functions of the processing unit 117, the communication I / F unit 118, the text information analysis processing unit 121, and the climax analysis processing unit (reaction analysis processing unit) 122 are realized.

  Similar to the program information collection processing unit 116a (FIG. 10), the program information collection processing unit 116b receives viewing information from the viewing information management server device 23a via the communication I / F unit 118 and the control unit 112, and receives it. Viewing time information and broadcast station identification information are extracted from the viewing information. Here, the program information collection processing unit 116b may receive viewing information related to the plurality of terminal devices 31a.

The program information collection processing unit 116b counts, for each broadcast station information, the number of terminal devices 31a included in the target time zone to be analyzed indicated by the transmitted viewing information as the number of viewing cases for each broadcast station information. Viewing number information indicating the number of viewings is generated. The target time zone to be analyzed may be indicated by an input signal input from the information input / output unit 114.
The program information collection processing unit 116 b generates program search data in which part or all of the broadcast time includes part or all of the target time zone, and transmits the generated program search data to the program information management server device 22. The program information management server device 22 searches for program information of a program whose broadcast time is included in the target time zone as program information that satisfies the program search condition. The program information collection processing unit 116b extracts the program topic information included in each of the program information received from the program information management server device 22 in association with the broadcast station information, and sets the extracted program topic information and the broadcast station information. Is output to the control unit 112.

The information processing apparatus 11b performs the processing shown in step S107 (FIG. 5) to step S126 (FIG. 7) for each broadcast station information, and generates excitement information for each broadcast station information.
The control unit 112 associates the climax information input from the climax analysis processing unit 122 with the broadcast station information and outputs the information to the information input / output unit 114 or the display unit 111.

The storage unit 113 stores the second display format in advance, and the control unit 112 generates the second display data based on the climax information, the number of viewing information, the program information, and the second display format. May be. The second display format is, for example, an order based on viewing number information (for example, descending order of viewing number), and a set of program identification information, broadcast time information, program name information, broadcast station information, viewing number information, and excitement information. This is data for designating the arrangement, size, and format. The control unit 112 outputs the generated second display data to the display unit 111 or the information input / output unit 114. On the display unit 111 that is an output destination, a set of program identification information, broadcast time information, program name information, broadcast station information, viewing number information, and excitement information is collectively displayed based on the second display data. (Ranking display).
In addition, the control unit 112 may associate the excitement information, the viewing number information, and the program information and transmit them to the terminal device 31a via the communication I / F unit 118. The second display format is stored in advance in the storage unit 313 of the terminal device 31a, and the display control unit 317a, like the control unit 112, is the climax information, viewing number information, and program received from the information processing device 11b. Based on the information and the second display format read from the storage unit 313, second display data is generated. The display control unit 317a can display the ranking display by outputting the generated second display data to the display unit 318.

FIG. 14 is a diagram illustrating an example of the ranking display.
In the example of FIG. 14, program identification information (program ID), broadcast time information (broadcast start time, broadcast end time), program name information, broadcast station information (broadcast station ID), viewing number information, and excitement information are associated with each other. Are arranged in descending order of the number of views. The symbols “◯” and “−” of the excitement information indicate that the program topics determined to have excitement in the corresponding programs are included or not included, respectively. For example, the second line of FIG. 14 includes program identification information “96378740”, broadcast start time “2014/02/27 08:15:00”, broadcast end time “2014/02/27 09:45:00”, Program name information “Asahi Watch”, broadcast station information “1024”, viewing number information “18732”, and excitement information “◯” are associated with each other.

Note that the control unit 112 causes the display unit 111 to display program identification information, broadcast time information, program name information, broadcast station information, and viewing number information in the order based on the rank indicated by the rank information. The excitement information corresponding to the information specified by the input information input according to the input may be displayed on the display unit 111.
Further, the control unit 112 generates second display data for each program topic, and based on the generated second display data, the topic identification information, the broadcast time information of the program topic, and the broadcast station that broadcasts the program topic A set of information, information on the number of viewing of the program topic, and excitement information may be displayed on the display unit 111.

As described above, in the information processing apparatus 11b according to the present embodiment, the posted information collection processing unit (for example, the program information collection processing unit 116b) views each content distributed in a predetermined time zone based on the viewing information. And a control unit that outputs the reaction analyzed by the reaction analysis processing unit (for example, the excitement analysis processing unit 122) and the number of viewings counted by the posted information collection processing unit for each content. For example, a control unit 112) is provided. That is, the program information collection processing unit 116b generates viewing number information indicating the number of viewings in a predetermined time period for each broadcasting station based on viewing information indicating a program viewed on the terminal device 31a, and at least the time period A program information collection processing unit 116b that searches for program information of a program that partially overlaps at least part of the broadcast time is provided. Then, the control unit 112 associates at least one of program identification information or topic identification information, broadcast time information, broadcast station information, viewing number information, and program name information with the climax information, Output in order according to information.
With this configuration, the user can grasp the presence / absence and degree of excitement of each program broadcast in a predetermined time zone in a lump. Therefore, the user can more easily analyze the influence of the program broadcasted at the same time.

(Fourth embodiment)
Next, a fourth embodiment of the present invention will be described. About the same structure as embodiment mentioned above, the same code | symbol is attached | subjected and description is used.
FIG. 15 is a block diagram showing the configuration of the information processing system 1c according to the present embodiment.
The information processing system 1c includes an information processing device 11c, a posting information management server device 21, a program information management server device 22, and a terminal device 31. The information processing device 11c, the posted information management server device 21, the program information management server device 22, and the terminal device 31 are connected to the network 41 and can transmit or receive data to each other.

  The information processing apparatus 11c includes a CPU and a storage device in the same manner as the information processing apparatus 11 (FIG. 1). The CPU executes the program stored in the storage device to display the display unit 111, the control unit 112, the storage unit 113, the information input / output unit 114, the posted information collection processing unit 115, the program information collection processing unit 116c, the communication The processing unit 117, the communication I / F unit 118, the text information analysis processing unit 121, and the climax analysis processing unit (reaction analysis processing unit) 122 are all realized and operated.

When the broadcast time information is specified by the program search condition indicated by the program search data input from the control unit 112, the program information collection processing unit 116c relaxes the search condition related to the specified broadcast time information. For example, there are the following methods for relaxing the search condition related to the broadcast time information.
(1) When program name information and broadcast time information are specified in the program search condition, the program information collection processing unit 116c deletes the specified broadcast time information and the program search condition in which the broadcast time information is deleted. May be transmitted to the program information management server device 22.
As a result, the program information collection processing unit 116c receives, from the program information management server device 22, program information related to a series of programs having the same program name and different broadcast times.
(2) When the broadcast station information and the broadcast time information are specified in the program search condition, the program information collection processing unit 116c starts a predetermined broadcast every predetermined broadcast cycle with reference to the specified broadcast time information. Broadcast time information traced back to the time may be generated, and the generated broadcast time information may be added to the program search condition. The broadcast cycle is a cycle for broadcasting with the same program name such as one day, one week, etc. The broadcast start time is a broadcast start time at which a program broadcast with the same program name is broadcast for the first time. The program information collection processing unit 116c transmits program search data indicating the program search condition to which the broadcast time information is added to the program information management server device 22. As a result, the program information collection processing unit 116c receives the program information related to a series of programs for each designated broadcast cycle from the program information management server device 22 because the programs are the same.

The information processing apparatus 11c performs the process shown in step S107 (FIG. 5) to step S126 (FIG. 7) for each program information, and generates excitement information for each program information.
The control unit 112 outputs third output information formed by associating the climax information input from the climax analysis processing unit 122 and the program information to the information input / output unit 114 or the display unit 111.
The control unit 112 may generate the third display data by associating the program information or the program topic information with the excitement information and output the third display data to the display unit 111 or the information input / output unit 114. Accordingly, the program information or program topic information of each series of programs and the excitement information are displayed in association with each other on the device connected to the display unit 111 or the information input / output unit 114 as the output destination (series display). ). The control unit 112 may transmit the program information or program topic information related to the program topic to the terminal device 31 via the communication I / F unit 118 in association with the excitement information. Similar to the control unit 112, the display control unit 317 of the terminal device 31 generates third display data based on the information received from the information processing device 11c. The display control unit 317 can display the series display by outputting the generated third display data to the display unit 318.

  In addition, when the excitement information related to the program information of a certain time is already stored in the storage unit 113, the processing shown in steps S107 (FIG. 5) to step S126 (FIG. 7) for the program information of that time is omitted. May be. In that case, the control unit 112 reads the program information or program topic information and the excitement information of the current time from the storage unit 113, and reads the read program information or program topic information and the excitement information into the information input / output unit 114 or You may output to the display part 111. FIG. The control unit 112 may transmit the read program information or program topic information and excitement information to the terminal device 31 via the communication I / F unit 118. The read information is used as part of the third display data.

(Example of series display)
Next, an example of a series display output from the control unit 112 will be described.
FIG. 16 is a diagram illustrating an example of the series display.
The series display shown in FIG. 16 includes program identification information (program ID), broadcast time information (broadcast start time, broadcast end time), program name information, and topic name information of the program “Yesterday's health” broadcast in a weekly cycle. , Broadcast station information (broadcast station ID), excitement time zone, number of posts, moving average, inclination rate, and excitement information, which are associated with each other. In the example illustrated in FIG. 16, the broadcast time information indicates the broadcast time of a program topic that has been determined to have a climax, and the climax time period indicates a time period that has been determined to have a climax. The set of program identification information, broadcast time information, program name information, topic name information, broadcast station information, excitement time zone, number of posts, moving average, slope rate, and excitement information is the broadcast time indicated by the corresponding broadcast time information. Newer ones are displayed in order of preference.

  In the second row of FIG. 16, program identification information “28375892”, broadcast time information “2014/02/27 19:50:00”, “2014/02/27 19:55:00”, program name information “Yesterday “Health”, topic name information “Food effective for hay fever”, broadcast station information “1024”, excitement time zone “2014/02/27 19: 45: 00-20: 00”, post number information “828”, The moving average “3.45”, the inclination rate “8.48”, and the climax information “◯” are associated with each other. Also, the fourth and sixth lines of FIG. 16 show program identification information, broadcast time information, program name information, and topics related to programs having the same program name broadcast on the dates one week and two weeks back, respectively. Name information, broadcast station information, excitement time zone, number of posts, moving average, inclination rate, and excitement information are shown.

As described above, in the information processing apparatus 11c according to the present embodiment, the posting information collection processing unit (for example, the program information collection processing unit 116c) relaxes the distribution time specified in the content information search condition, and distributes the distribution time. The content information is searched from a distribution information management unit (for example, the program information management server device 22) that stores a plurality of pieces of content information using a search condition that relaxes. That is, the program information collection processing unit 116c relaxes the search condition related to the broadcast time information specified by the program search condition indicated by the program search data input from the control unit 112, and searches for program information using the relaxed search condition. .
And the control part 112 matches and outputs at least either program information or program topic information, and excitement information about each time program information.
With this configuration, the user has the same program name and can grasp the presence / absence of excitement and the change in the influence of each of a series of programs (series) broadcast at different times.

(Modification)
Although the embodiment has been described above, the specific configuration is not limited to the above-described configuration, and various design changes and the like can be made without departing from the gist of the present invention.

In the embodiment described above, the case where the content to be distributed is a television broadcast program that is mainly broadcast is taken as an example, but the present invention is not limited to this. The distributed content may be a broadcast radio broadcast program, or may be video content or audio content transmitted in one direction to an unspecified number of devices via the network 41.
When one content (for example, a program) is not divided into a plurality of parts (for example, a program topic), the climax analysis processing unit 122 determines whether or not the entire content is swelled. Also good.

  In the embodiment described above, the sentence information analysis processing unit 121 performs morphological analysis processing on context information and keyword information included in program information and program topic information, and extracts words that are adjectives, adjective verbs, adverbs, and impression verbs, Although the case where the posted information collection processing unit 115 searches the posted information from the posted information management server device 21 using the extracted word as a search phrase (part of speech classification data) is exemplified, it is not limited thereto. The sentence information analysis processing unit 121 performs a morphological analysis process on the sentence or phrase indicated by the posted information posted within a predetermined acquisition time (FIG. 6, step S115), and uses any of adjectives, adjective verbs, adverbs, and emotional verbs. A certain word may be determined as a search phrase, and the post information collection processing unit 115 may collect post information including the determined search phrase.

  The posting information collection processing unit 115 replaces the words extracted by the morphological analysis processing, or in addition to these words, the posting information including a preset word, for example, a word indicating at least one of the state, the degree, and the impression May be collected.

The posted information collection processing unit 115 may perform an ambiguous search based on each of the search terms (the above-described keyword information and part-of-speech classification data). Fuzzy search includes, for example, synonym search, associative word search, and utilization word search. When performing synonym search, associative word search, and utilization word search, the storage unit 113 stores synonym data, association word data, and utilization word data in advance. The synonym data is data in which other words (synonyms) that are semantically similar to each one word are associated. The associative word data is data in which each word / phrase is associated with an object associated with the word / phrase and another word / phrase (associative word) representing the concept. The utilization word data is data indicating a plurality of different utilization forms possessed by each one phrase (for example, adjectives, adjective verbs).
Therefore, the posting information collection processing unit 115 refers to the synonym data and associative word data, and the synonym, associative word corresponding to the search phrase defined in the above-described embodiment, and a utilization form different from the search phrase. And the specified synonyms, associative words, and utilization forms may be included in the search terms.

  The posted information collection processing unit 115 also collects posted information from the posted information management server device 21 including any of the keywords indicated by the keyword information in the search terms and any of the words indicated by the part of speech classification data (AND search). Good. Thereby, the posting information including both the keyword related to the program information and the word indicating at least one of the state, the degree, and the impression that is an expression of the reaction of the poster is acquired. Therefore, the reaction of the poster is analyzed with higher accuracy.

The information processing apparatuses 11, 11a, 11b, and 11c may be configured to include the display unit 111 and the information input / output unit 114 as described above, or one or both of the display unit 111 and the information input / output unit 114 may be It may be a separate body or may be omitted.
The terminal devices 31 and 31a may be configured to include the operation input unit 311 and the display unit 318 as described above, or one or both of the operation input unit 311 and the display unit 318 may be separate. However, it may be omitted.

  In the embodiment described above, the information processing apparatuses 11, 11a, 11b, and 11c, the posted information management server apparatus 21 that stores posted information, the program information management server apparatus 22 that stores program information, and the viewing information management that stores viewing information. The case where the server device 23a is an independent server device is taken as an example, but the present invention is not limited to this. Information processing device 11, 11a, 11b, 11c, posting information management server device 21 that stores posting information, program information management server device 22 that stores program information, and viewing information management server device 23a that stores viewing information A part thereof may be configured as an integrated device.

  In addition, the storage unit 113 of the information processing apparatuses 11, 11a, 11b, and 11c may store all or part of post information, program information, and viewing information. In this case, the server device related to the data stored in the storage unit 113 is integrated with the information processing devices 11, 11a, 11b, and 11c, and can be omitted. For example, when program information is stored in the storage unit 113, the program information management server device 22 related to the program information can be omitted, and the program information collection processing units 116, 116 a, 116 b, and 116 c are stored in the storage unit 113. The program information stored in is searched.

  Moreover, embodiment and the Example mentioned above may be implemented in arbitrary combinations. For example, the program information collection processing unit 116b of the information processing apparatus 11b uses the viewing time for the viewing time information included in the viewing information as the program information collection processing unit 116c of the information processing apparatus 11c performs for the broadcast time information. The search conditions relating to the information may be relaxed, and the program information may be searched under the relaxed search conditions.

1, 1a, 1b, 1c ... Information processing system 11, 11a, 11b, 11c ... Information processing device,
111 ... Display unit, 112 ... Control unit, 113 ... Storage unit, 114 ... Information input / output unit,
115. Post information collection processing unit,
116, 116a, 116b, 116c ... program information collection processing unit, 117 ... communication processing unit,
118: Communication I / F unit, 121 ... Text information analysis processing unit, 122 ... Swell analysis processing unit,
21 ... Posting information management server device, 22 ... Program information management server device,
23a ... viewing information management server device,
31, 31a ... terminal device,
311 ... Operation input unit, 312, 312a ... Operation processing unit, 313 ... Storage unit,
314a ... broadcast receiving unit, 315 ... communication unit,
316 ... Display data selection unit, 317, 317a ... Display control unit, 318 ... Display unit 41 ... Network

Claims (13)

A post information collection processing unit that collects post information posted via a network based on words included in the content information related to the predetermined content distributed;
Reaction analysis for analyzing a reaction to the content based on a change over time in the number of posts posted within a predetermined time from a time point corresponding to the start of delivery of the content among the posted information collected by the posted information collection processing unit A processing unit;
An information processing apparatus comprising:   2. The post information collection processing unit collects the post information based on a search phrase that is at least one of a state, a degree, and impression that is included in the content information or the post information. Information processing device. Sentence analysis in which at least one of sentences or phrases included in the content information or the posted information is subjected to morphological analysis processing to extract at least one part-of-speech word as an adjective, adjective verb, adverb, or impression verb as the search phrase The processing unit
The information processing apparatus according to claim 2, further comprising:   The reaction analysis processing unit detects a time slot in which the number of posts is larger than a predetermined number of posting threshold and the rate of change of the number of postings is larger than a predetermined changing rate threshold during the content distribution time. The information processing apparatus according to any one of claims 1 to 3.   The information processing apparatus according to claim 4, wherein the reaction analysis processing unit detects the time zone based on the number of posts smoothed in a reference section longer than a length of a time zone for counting the number of posts.   The information processing apparatus according to claim 1, wherein the posting information collection processing unit specifies the predetermined content based on viewing information indicating the viewed content. The posted information collection processing unit counts the number of views viewed for each content distributed in a predetermined time zone based on the viewing information,
The information processing apparatus according to claim 6, further comprising a control unit that outputs, for each content, a reaction analyzed by the reaction analysis processing unit and a viewing number counted by the posted information collection processing unit.   The posted information collection processing unit relaxes the delivery time specified in the search conditions for the content information, and retrieves the content information from a delivery information management unit that stores a plurality of pieces of content information using the search conditions in which the delivery time is relaxed. The information processing apparatus according to any one of claims 1 to 7, wherein a search is performed. An information processing system comprising an information input unit, a display unit, and an information processing device,
The information input unit
Enter the content instruction data that indicates the predetermined content that was distributed,
The information processing apparatus includes:
A posted information collection processing unit that collects posted information posted via a network based on a phrase included in content information related to the content instructed by the content instruction data;
Reaction analysis for analyzing a reaction to the content based on a change over time in the number of posts posted within a predetermined time from a time point corresponding to the start of delivery of the content among the posted information collected by the posted information collection processing unit A processing unit,
The display unit is an information processing system that displays the reaction. An instruction processing unit that generates content instruction data for instructing the distributed content and transmits the content instruction data to the information processing apparatus;
An output unit that receives reaction information indicating a reaction to the content from the information processing apparatus and outputs the response information to a display unit;
A terminal device comprising: An information processing method in an information processing apparatus,
A post information collection process for collecting post information posted via the network based on the words included in the content information related to the predetermined content distributed;
Reaction analysis for analyzing a reaction to the content based on a change over time in the number of posts posted within a predetermined time from a point in time corresponding to the start of delivery of the content among post information collected in the post information collection process Process,
An information processing method comprising: In the computer of the information processing device,
A post information collection processing procedure for collecting post information posted via the network based on words / phrases included in the content information related to the predetermined content distributed;
Reaction analysis that analyzes a reaction to the content based on a change over time in the number of posts posted within a predetermined time from a time point corresponding to the start of delivery of the content among the posted information collected in the posted information collection processing procedure Processing procedure,
Information processing program to execute. In the terminal computer,
An instruction processing procedure for generating content instruction data for instructing the distributed content and transmitting it to the information processing apparatus;
An output procedure for receiving reaction information indicating a reaction to the content from the information processing apparatus and outputting the information to the display unit;
Information processing program to execute.

Images