JP2015114940A - Notification control device, notification control system, notification control device operation method, notification control system operation method, and computer program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enhance a probability that a user may be aware of a notification to the user while alleviating the user's burden and protecting the user's privacy.SOLUTION: When a notification confirmation unit 11 of a notification control unit 1 receives a query 301 about presence/absence of a notification to a user of a terminal 3, the notification confirmation unit transmits a query 101 about presence/absence of the notification to the user of the terminal 3, to a service device 5. If the notification is present, the notification is received from the service device 5. If the notification is received, a display detection unit 12 receives position information of the terminal 3, transmits the position information to a display management device 2, and receives, from the display management device 2, a response 201 that indicates a display device 4 located at a position visible at the position of the position information. When a notification transmission unit 13 transmits a notification to the display device 4 associated with the response 201, the display management device 2 is controlled so that the display device 4 displays presence of the notification to the user associated with the notification.

Description

  The present invention relates to a notification control device, a notification control system, an operation method of the notification control device, an operation method of the notification control system, and a computer program.

  In recent years, there are an increasing number of users who act with terminals having various applications. Services such as email, telephone, SNS, etc., such as searching for local information, browsing maps, coupons at nearby stores, etc., can now be used from the terminal. In order to use these services, the user installs various client applications on the terminal and uses the various services via the client application.

  However, it is difficult for the user to constantly communicate and collect various information while checking the screen of the client application, and it is very dangerous to continuously check the screen of the terminal while walking.

Therefore, many client applications are provided with a notification function for notifying the user of the fact by voice or vibration of the terminal when the necessity of notification to the user arises. With this notification function, an application performs notification when receiving a mail, receiving a voice call, updating an information resource, or acquiring a coupon at a nearby store. The user can use the application when notified.
However, you may not notice the notification when you are walking with your terminal in your bag or clothes pocket, or when you are in a noisy environment.

Suzuki, Ueoka “Digital Signage Personalization Method for Memory Recall Support”, IEICE Technical Report, MoMuC Mobile Multimedia Communication, Vol. 111, No. 476, pp. 13-18, 2012-03-05.

  Therefore, Non-Patent Document 1 proposes a method for performing user memory recall using digital signage. For example, a portal site automatically generated for each user is displayed on a signage on the go and viewed, so that necessary information can be acquired by the user.

However, this method has the following two problems.
1. It is necessary for the user to check whether there is information that should be voluntarily notified to the signage using short-range wireless communication, which is a burden on the user.
2. Since personalized information is displayed on a public display that prompts the surrounding people to browse, personal privacy information leaks to the surrounding people.
If an attempt is made to notify the user of the presence of information using the system of Non-Patent Document 1, the above two problems occur, so that the burden on the user is large in actual operation.

  The present invention has been made in view of the above-described problems, and its object is to reduce the burden on the user, protect the user's privacy, and increase the probability that the user will notice the notification to the user. Is to provide.

  In order to solve the above-described problems, the first aspect of the present invention relates to a terminal used by a user, a display device that displays that there is a notification to the user, a service device that manages notification to the user, and the position of the display device. A notification control device connected via a communication line to a display management device for managing the service, and when receiving an inquiry about the presence or absence of notification to the user of the terminal sequentially transmitted from the terminal, to the service device A notification confirmation unit that transmits an inquiry about whether or not there is a notification to the user and receives the notification from the service device when the notification is present; and, if the notification is received, the location information of the terminal from the terminal Is received from the position of the position information managed by the display management apparatus. The display device responds to the notification by transmitting the received notification to a display device corresponding to the response, and a display detection unit that receives a response indicating the display device at a different position from the display management device And a notification transmission unit that controls the display device to display that there is a notification to the user.

  A second aspect of the present invention is a terminal used by a user, a display device that displays that there is a notification to the user, and a notification control device that is connected to a service device that manages the notification to the user via a communication line; A notification control system including a display management device for managing a position of a display device, wherein the display management device receives a position information of a terminal from the notification control device, and is a position that can be visually recognized from the position of the position information. A response indicating the display device is transmitted to the notification control device, and the notification control device receives the inquiry about the presence or absence of notification to the user of the terminal sequentially transmitted from the terminal, the service An inquiry about whether there is a notification to the user is sent to the device, and if there is a notification, the notification is sent to the service device. The notification confirmation unit received from the terminal, and if the notification is received, receives the position information of the terminal from the terminal, transmits the position information to the display management device, and is managed by the display management device. A display detection unit that receives a response indicating the display device in a position that is visible from the position of information from the display management device, and the display device that transmits the received notification to the display device corresponding to the response Includes a notification transmission unit that controls the display device to display that there is a notification to the user corresponding to the notification.

  According to a third aspect of the present invention, there is provided a communication line for a terminal used by a user, a display device that displays that there is a notification to the user, a service device that manages notification to the user, and a display management device that manages the position of the display device When the notification confirmation unit of the notification control device receives an inquiry about the presence or absence of notification to the user of the terminal that is sequentially transmitted from the terminal, An inquiry about the presence or absence of notification to the user is transmitted to the service device, and when there is the notification, the notification is received from the service device, and the display detection unit of the notification control device receives the notification Then, the location information of the terminal is received from the terminal, the location information is transmitted to the display management device, and the display management device The response indicating the display device in a position that is visible from the position of the position information is received from the display management device, and the notification transmission unit of the notification control device receives the response to the display device corresponding to the response. By transmitting the notified notification, the display device is controlled to display that there is a notification to the user corresponding to the notification.

  The fourth aspect of the present invention is a terminal used by a user, a display device that displays that there is a notification to the user, and a notification control device that is connected to a service device that manages the notification to the user via a communication line; An operation method of a notification control system including a display management device that manages a position of a display device, wherein a notification confirmation unit of the notification control device is configured to determine whether or not there is a notification to a user of the terminal that is sequentially transmitted from the terminal. If the inquiry is received, an inquiry about whether or not there is a notification to the user is transmitted to the service device, and if there is the notification, the notification is received from the service device, and the display detection unit of the notification control device If the notification is received, the location information of the terminal is received from the terminal, the location information is transmitted to the display management device, When the display management device receives the position information, the display management device transmits a response indicating the display device in a position that is visible from the position of the position information to the notification control device, and the display detection unit of the notification control device When the response is received and the notification transmission unit of the notification control device transmits the received notification to the display device corresponding to the response, the display device has a notification to the user corresponding to the notification The display device is controlled so as to display the message.

  ADVANTAGE OF THE INVENTION According to this invention, the probability that a user notices the notification to a user can be raised, reducing a user's burden and protecting a user's privacy.

It is a figure which shows the example of the utilization form of the notification control system which concerns on this Embodiment. 11 is a diagram showing a display example of a first notification on the display device 4. FIG. 12 is a diagram showing a display example of a second notification on the display device 4. FIG. 12 is a diagram showing a display example of a third notification on the display device 4. FIG. 12 is a diagram showing a display example of a fourth notification on the display device 4. FIG. It is a figure which shows another structural example of the terminal 3 and the display apparatus 4. FIG.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 is a diagram illustrating an example of a usage pattern of the notification control system according to the present embodiment.

  The notification control system includes a notification control device 1 and a display management device 2 connected to the notification control device 1 via a communication line.

  The notification control device 1 includes a terminal 3 used by the user, a display device 4 that displays that there is a notification to the user, a service device 5 that manages notification to the user, and display information that is originally displayed on the display device 4. A display information management device 6 to be managed is connected via a communication line.

  One of the service devices 5 manages e-mail (message), for example. In this case, the notification is an indication of the arrival of mail. One of the service devices 5 manages, for example, notification to a user in a network called SNS. One of the service devices 5 manages coupons and advertisements, for example. In this case, the notification is a coupon issue notification or an advertisement itself.

  The display information management device 6 manages display information originally displayed on the display device 4, transmits the display information to the display device 4 via the notification control device 1, and causes the display device 4 to display the display information.

(Display device 4)
The display device 4 shown here is one of many display devices 4.
The display device 4 is referred to as digital signage as a new information acquisition medium, for example, particularly in urban areas. Digital signage is a display device that uses digital technology for display and communication and displays display information such as advertisement material acquired from a network.

  Each display device 4 is distributed and arranged in a public place, for example. The display device 4 also serves as a cash register, a vending machine, an automatic ticket gate display device, a waiting room display device, a restaurant menu display device, a convenience store, and the like.

  The display device 4 includes a display information receiving unit 41 that receives display information from the display information management device 6 via the notification control device 1, and the notification control device 1 to the user of the terminal 3 at a position where the display device can be viewed. A notification receiving unit 42 for receiving the notification and a display unit 43 for displaying display information and notifications.

  The display device 4 may receive the display information without going through the notification control device 1.

(Display management device 2)
The display management device 2 manages the position of each display device 4. The display management device 2 manages, for example, position information indicating the position of each display device 4 and a range in which the display device 4 can be viewed from the position.

(Terminal 3)
The terminal 3 shown here is one of many terminals 3 here.
Each terminal 3 is carried by a user who uses the terminal 3 and changes its position. The terminal 3 is, for example, a smartphone or a notebook personal computer.

  The terminal 3 obtains the location information of the terminal in response to a request from the inquiry transmission unit 31 and the notification control device 1 that sequentially transmits an inquiry 301 on whether there is a notification to the user of the terminal to the notification control device 1. A position information transmitting unit 32 that transmits to the control device 1 and a notification receiving unit 33 that receives a notification to the user of the terminal are provided.

(Notification control device 1)
When the notification control apparatus 1 receives the inquiry 301 from the terminal 3, the notification control apparatus 1 transmits an inquiry 101 for the presence / absence of notification to the user to the corresponding service apparatus 5, and when there is the notification, the notification is sent from the service apparatus. The notification confirmation unit 11 to be received, and if the notification is received, the position information of the terminal is received from the terminal 3, the position information is transmitted to the display management apparatus 2, and the position is managed by the display management apparatus 2. By transmitting the received notification to the display detection unit 12 that receives the response 201 indicating the display device at a position that is visible from the position of the information from the display management device 2, and to the display device corresponding to the response 201, Display device to display that there is a notification to the user corresponding to the notification And a notification transmission unit 13 for controlling.

(Notification control system operation)
In FIG. 1, the inquiry transmission unit 31 of the terminal 3 sequentially transmits an inquiry 301 as to whether or not there is a notification to the user of the terminal to the notification control apparatus 1. The inquiry 301 includes, for example, a user ID indicating the user, a service ID indicating which service device 5 is used for notification, and the like.

  When the notification confirmation unit 11 of the notification control device 1 receives the inquiry 301, for example, the notification confirmation unit 11 transmits an inquiry 101 on whether there is a notification to the user to the service device 5 corresponding to the service ID in the inquiry 301. The inquiry 101 includes, for example, the user ID extracted from the inquiry 301.

  The service device 5 that has received the inquiry 101 determines whether there is a notification to the user corresponding to the user ID in the inquiry 101, and if there is a notification, transmits the notification to the notification control device 1. The notification includes, for example, the notification ID assigned to the notification, the user ID and service ID in the inquiry 101, and the notification content (the content of the email, the content of the notification in SNS, the content of a coupon, etc.).

The notification confirmation unit 11 receives the notification from the service device 5.
When the notification is received, the display detection unit 12 requests the terminal 3 that has transmitted the inquiry 301 to transmit the position information of the terminal 3.

  If there is a request, the location information transmission unit 32 of the terminal 3 acquires the location information of the terminal and transmits it to the notification control device 1. The position information is, for example, the latitude and longitude of the terminal 3 obtained by radio waves from GPS satellites. The location information is, for example, identification information of a wireless LAN access point in the vicinity of the terminal 3.

The display detection unit 12 of the notification control device 1 receives the location information of the terminal from the terminal 3 and transmits the location information to the display management device 2.
When the display management apparatus 2 receives the position information of the terminal from the notification control apparatus 1, the display management apparatus 2 transmits a response 201 indicating the display apparatus 4 at a position that is visible from the position of the position information to the notification control apparatus 1. The response 201 includes, for example, identification information of the display device 4.

The display detection unit 12 of the notification control device 1 receives the response 201.
When the response 201 is received, the notification transmission unit 13 of the notification control device 1 removes the notification content from the notification received by the notification confirmation unit 11 for the display device 4 corresponding to the identification information in the response 201, for example. Send things.

  The notification receiving unit 42 of the display device 4 receives the notification transmitted from the notification control device 1 and displays on the display unit 43 for a certain time, for example, that there is a notification to the user corresponding to the notification.

  For example, as shown in FIG. 2, the display unit 43 of the display device 4 installed in front of a restaurant displays a restaurant menu, and icons 431 corresponding to the user ID and service ID in the notification, 432 or the like is displayed in a pop-up. For example, it is possible to conceal who (which user) is using which service by making this icon recognizable only by the corresponding user. The same applies to the following icons.

  For example, as shown in FIG. 3, the display unit 43 of the display device 4 that also serves as a vending machine displays an image of a product to be sold, and further displays a pop-up screen. , Icons 431 and 432 corresponding to the user ID and service ID in the notification, and a sentence “A new message is coming” are displayed.

  For example, as shown in FIG. 4, the display unit 43 of the display device 4 that also serves as a cash register device displays a product price, icons 431 and 432 corresponding to the user ID and service ID in the notification, Is displayed.

  For example, as shown in FIG. 5, the display unit 43 of the display device 4 that also serves as a display device for an automatic ticket gate displays an icon 431 corresponding to the user ID in the notification and a coupon 433.

  Returning to FIG. 1, the terminal 3 is carried by the user who uses the terminal 3, changes its position, and the terminal 3 sequentially transmits the inquiry 301, so that a notification is displayed on the previous display device 4 that the user asks.

  In addition, the notification transmission unit 13 of the notification control device 1 transmits the notification received by the notification confirmation unit 11 to the terminal 3 that has transmitted the inquiry 301.

The notification receiving unit 33 of the terminal 3 receives a notification from the notification control device 1.
By the display on the display device 4, the user of the terminal 3 notices that there is a notification to himself / herself and operates the terminal 3. By the operation, the terminal 3 displays the notification content in the received notification on the screen. The terminal 3 transmits a notification confirmation completion to the notification control apparatus 1 by the operation of the user who confirmed the notification content. The notification confirmation completion includes a notification ID in the notification.

  When the notification transmission unit 13 of the notification control device 1 receives the notification confirmation completion, the notification transmission unit 13 stops the transmission of the notification including the notification ID in the notification confirmation completion. Therefore, the transmission of the confirmed notification is stopped, and the transmission of the unconfirmed notification is continued.

  As shown in FIG. 6, each of the terminal 3 and the display device 4 is provided with a non-contact communication unit or a short-range wireless communication unit, and the non-contact communication unit of the terminal 3 issues an inquiry 301 to the non-contact of the display device 4. It may be transmitted to a communication unit or the like, and the non-contact communication unit or the like of the display device 4 may transmit the inquiry 301 to the notification control device 1.

  As described above, in the present embodiment, since the terminal 3 sequentially transmits the inquiry 301, a voluntary confirmation act by the user can be eliminated, and the burden on the user can be reduced. In addition, the notification content is not displayed on the display device 4, but an icon corresponding to the user ID or service ID is displayed to prevent the notification content from being known to others even when the display device 4 is in a public place. it can. In other words, who (which user) uses which service can be concealed, and user privacy can be protected. And since it is displayed that there exists a notification to a user on the display apparatus 4 visible from a user, the probability that a user notices a notification can be raised. When the notification is related to a coupon, the use probability can be increased by displaying the coupon. When the notification relates to an advertisement, the use probability of the product or service of the advertisement can be increased by displaying the advertisement or the like.

  Note that a computer program for causing a computer to function as the notification control apparatus according to the present embodiment, that is, a computer program for executing the operation method of the notification control apparatus in the notification control system includes a semiconductor memory, a magnetic disk, an optical disk, and a magneto-optical It can be recorded on a computer-readable recording medium such as a disk or a magnetic tape, and can be widely distributed by being transmitted via a communication network such as the Internet.

DESCRIPTION OF SYMBOLS 1 ... Notification control apparatus 2 ... Display management apparatus 3 ... Terminal 4 ... Display apparatus 5 ... Service apparatus 6 ... Display information management apparatus 11 ... Notification confirmation part 12 ... Display detection part 13 ... Notification transmission part 31 ... Inquiry transmission part 32 ... Position Information transmitting unit 33 ... Notification receiving unit 41 ... Display information receiving unit 42 ... Notification receiving unit 43 ... Display unit

Claims (6)

A terminal used by a user, a display device that displays that there is a notification to the user, a service device that manages the notification to the user, and a notification that is connected to the display management device that manages the position of the display device via a communication line A control device,
If an inquiry about the presence / absence of notification to the user of the terminal, which is sequentially transmitted from the terminal, is received, an inquiry about the presence / absence of notification to the user is transmitted to the service device. A notification confirmation unit for receiving the message from the service device;
If the notification is received, the position information of the terminal is received from the terminal, the position information is transmitted to the display management apparatus, and the position that can be viewed from the position of the position information managed by the display management apparatus A display detection unit that receives a response indicating the display device in the display management device,
A notification transmitter for controlling the display device to display that the display device has a notification to the user corresponding to the notification by transmitting the received notification to the display device corresponding to the response; A notification control apparatus comprising: A terminal used by a user, a display device that displays that there is a notification to the user, a notification control device that is connected to a service device that manages the notification to the user via a communication line, and a position of the display device A notification control system including a display management device,
The display management device includes:
If the position information of the terminal is received from the notification control device, it is configured to transmit a response indicating the display device in a position visible from the position of the position information to the notification control device,
The notification control device includes:
If an inquiry about the presence / absence of notification to the user of the terminal, which is sequentially transmitted from the terminal, is received, an inquiry about the presence / absence of notification to the user is transmitted to the service device. A notification confirmation unit for receiving the message from the service device;
If the notification is received, the position information of the terminal is received from the terminal, the position information is transmitted to the display management apparatus, and the position that can be viewed from the position of the position information managed by the display management apparatus A display detection unit that receives a response indicating the display device in the display management device,
A notification transmitter for controlling the display device to display that the display device has a notification to the user corresponding to the notification by transmitting the received notification to the display device corresponding to the response; A notification control system comprising: A terminal used by a user, a display device that displays that there is a notification to the user, a service device that manages the notification to the user, and a notification that is connected to the display management device that manages the position of the display device via a communication line A control device operating method, comprising:
If the notification confirmation unit of the notification control device receives an inquiry about the presence or absence of notification to the user of the terminal, which is sequentially transmitted from the terminal, transmits an inquiry about the presence or absence of notification to the user to the service device And when there is the notification, the notification is received from the service device,
If the notification is received by the display detection unit of the notification control device, the terminal receives location information of the terminal from the terminal, transmits the location information to the display management device, and is managed by the display management device. A response indicating a display device in a position that is visible from the position of the position information is received from the display management device,
The notification transmission unit of the notification control device transmits the received notification to the display device corresponding to the response, so that the display device displays that there is a notification to the user corresponding to the notification. An operation method of a notification control device, characterized by controlling the display device. A terminal used by a user, a display device that displays that there is a notification to the user, a notification control device that is connected to a service device that manages the notification to the user via a communication line, and a position of the display device An operation method of a notification control system including a display management device,
If the notification confirmation unit of the notification control device receives an inquiry about the presence or absence of notification to the user of the terminal, which is sequentially transmitted from the terminal, transmits an inquiry about the presence or absence of notification to the user to the service device And when there is the notification, the notification is received from the service device,
If the display detection unit of the notification control device receives the notification, it receives the location information of the terminal from the terminal, transmits the location information to the display management device,
If the display management device receives the position information, the display management device transmits a response indicating the display device at a position visible from the position of the position information to the notification control device,
The display detection unit of the notification control device receives the response,
The notification transmission unit of the notification control device transmits the received notification to the display device corresponding to the response, so that the display device displays that there is a notification to the user corresponding to the notification. An operation method of a notification control system, characterized by controlling the display device.   A computer program for causing a computer to function as the notification control device according to claim 1. A terminal used by a user, a display device that displays that there is a notification to the user, a notification control device that is connected to a service device that manages the notification to the user via a communication line, and a position of the display device A computer program for causing a notification control system to execute an operation method of a notification control system including a display management device,
Receiving an inquiry about the presence or absence of notification to the user of the terminal sequentially transmitted from the terminal;
If the inquiry is received, sending an inquiry as to whether or not to notify the user to the service device;
Receiving the notification from the service device when there is the notification; and
If the notification is received, receiving the location information of the terminal from the terminal and transmitting the location information to the display management device;
If the position information is received, transmitting a response indicating the display device at a position visible from the position of the position information to the notification control device;
Receiving the response;
Controlling the display device to display that the display device has a notification to the user corresponding to the notification by transmitting the received notification to the display device corresponding to the response. A computer program for executing an operation method.

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