JP2015088765A - Communication apparatus installation support device, communication apparatus installation support system, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reliably prevent work errors caused by installation of a communication apparatus while keeping security.SOLUTION: A center server 10 includes: an installation information storage unit 17 for storing installation information including pieces of information which identify a worker installing a router 4, the router 4 and its installation location, and scheduled time for starting installation work, respectively; and a verification unit 14 for performing verification on the installation. When receiving an installation request including an IP address of the router 4 installed at a site of the work and the worker's ID and password, the verification unit 14 performs authentication of the worker before transmitting a position information transmission request to the router 4. When receiving the position information and MAC address from the router 4, the verification unit 14 verifies the installation location of the router 4 and the router to be installed by collating the position information and MAC address with the installation information, and confirms validity of the installation work on the basis of reception time of the position information. After the confirmation of the validity, a transmission unit 13 performs download of an application and the like to the router 4.

Description

  The present invention relates to a communication device installation support apparatus, a communication device installation support system, and a program.

  Conventionally, in order to monitor equipment installed at each site (building) remotely from the management center, a router installed at each site is connected to the center server installed at the management center, and information is collected via the network. Was. In recent years, when a router is newly installed, a worker on site uses a mobile terminal to access the center server, so one person can install the router without having to place a worker on the management center side. Can be done with. When the work is performed by one person, the installation work is started after ensuring security by transmitting authentication information from the portable terminal to the center server.

JP 2004-32336 A JP 2000-133874 A

  When the worker performs the installation work alone, work mistakes are more likely to occur than when the work is performed by a plurality of persons, such as a mistake in data such as a program to be incorporated into the communication device.

  An object of the present invention is to more reliably prevent the occurrence of work mistakes associated with installation of communication devices while maintaining security.

  The communication device installation support device according to the present invention is transmitted from the site, storage means for storing installation information in which information specifying the site where the communication device is installed, the person in charge of the installation work, and the allowable time of the installation work, respectively. Receiving means for receiving the identification information of the person in charge of installation work and the position information on the site, and receiving of the position information and the person in charge of installation work information received by the receiving means and the position information or the person in charge of installation work identification information. Verification unit for verifying the site where the communication device is installed, the person in charge of the installation work, and the installation work time by comparing the time with the installation information stored in the storage unit, and after the verification by the verification unit, the communication device Transmission means for transmitting data to be incorporated into the site to the site via a network.

  In addition, the information processing apparatus includes a notification unit that notifies a portable terminal carried by a person in charge of installation that confirmation information indicating that the incorporation of the data into the communication device has been confirmed is received from the communication device. .

  The installation information further includes device specifying information for specifying the communication device, and the receiving means further receives the information specifying the communication device transmitted from the site, and the verification means Is characterized in that the communication device to be installed at the site is verified by comparing the information specifying the communication device received by the receiving unit with the device specifying information stored in the storage unit.

  A communication equipment installation support system according to the present invention includes a center server and a portable terminal carried by a person in charge of installation work, and the center server is a site for installing communication equipment, a person in charge of installation work, and a person in charge of installation work. Storage means for storing installation information in which information for specifying each allowable time is set, receiving means for receiving identification information of a person in charge of installation work and position information of the site transmitted from the site, and the reception unit On-site installation where the communication device is installed by comparing the received position information, installation worker identification information, and the reception time of the location information or installation worker identification information with the installation information stored in the storage means Verification means for verifying the person in charge of operation and installation work time, and after verification by the verification means, data to be incorporated into the communication device is transmitted to the site via the network. A transmitting means that, the said mobile terminal is characterized in that it comprises means for sending the address information of the communication device Oyobi identification information of the installation worker to the center server.

  The program according to the present invention transmits from the site a computer that can access storage means for storing installation information in which a set of information specifying the site where the communication device is installed, the person in charge of the installation work, and the allowable time of the installation work, respectively. The receiving means for receiving the identification information of the person in charge of installation work and the position information of the site, the reception of the position information and the person in charge of installation work information received by the receiving means and the position information or the person in charge of installation work identification information Verifying the time with the installation information stored in the storage means, the site where the communication equipment is installed, the person in charge of the installation work, the verification work for verifying the installation work time, and after verification by the verification means, This is to function as a transmission means for transmitting data to be incorporated to the site via a network.

  ADVANTAGE OF THE INVENTION According to this invention, generation | occurrence | production of the work mistake accompanying installation of a communication apparatus can be prevented more reliably, maintaining security.

1 is a diagram showing an overall configuration showing an embodiment of a communication device installation support system according to the present invention and a block configuration of a center server which is an embodiment of a communication device installation support device according to the present invention. FIG. It is a hardware block diagram of the server computer which forms the center server in this Embodiment. It is a figure which shows the data structural example of the installation information memorize | stored in the installation information storage part in this Embodiment. In this Embodiment, it is a flowchart which shows the process performed by each apparatus of a router, a portable terminal, and a center server, when performing the installation work of a router.

  Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 is a diagram showing an overall configuration showing an embodiment of a communication device installation support system according to the present invention and a block configuration of a center server 10 which is an embodiment of a communication device installation support device according to the present invention. is there. FIG. 1 shows a center server 10 installed in a monitoring center for remotely monitoring building facilities, a router 4 as a communication device installed in the field (building or other building), and a new installation work for the router 4. The portable terminal 6 which the worker who performs is carrying is shown. The center server 10 in the present embodiment also functions as a device that supports the work of installing the router 4 on the site, as will be described later, in accordance with the function of monitoring building facilities. The center server 10 is communicably connected to the router 4 and the mobile terminal 6 via the network 2. The mobile terminal 6 is assumed to be a smartphone. The network 2 may be formed by combining a public network, a dedicated network network for monitoring a building, the Internet network, a mobile phone carrier communication network, etc., but in FIG. 1, these networks are not distinguished for convenience. It is shown. Further, although a plurality of routers installed in each building are connected to the center server 10, they are omitted from FIG. The building has a building management system having a building management server 5 for managing building facilities such as air conditioning and lighting. The router 4 receives data exchanged between the building management server 5 and the center server 10. Relay.

  FIG. 2 is a hardware configuration diagram of a server computer forming the center server 10 in the present embodiment. In this embodiment, the server computer forming the center server 10 can be realized by a general-purpose hardware configuration that has existed in the past. That is, the computer is provided as a CPU 31, a ROM 32, a RAM 33, an HDD controller 35 to which a hard disk drive (HDD) 34 is connected, a mouse 36 and a keyboard 37 provided as input means, and a display device as shown in FIG. An input / output controller 39 to which each display 38 is connected and a network controller 40 provided as communication means are connected to an internal bus 41.

  Returning to FIG. 1, the center server 10 includes an installation information setting unit 11, a reception unit 12, a transmission unit 13, a verification unit 14, a log information generation unit 15, a control unit 16, an installation information storage unit 17, a data storage unit 18, and a log. An information storage unit 19 is included. The installation information setting unit 11 receives information related to the installation of the router 4 specified by the administrator or the like, and sets and registers the installation information generated based on the received information in the installation information storage unit 17. As described above, the center server 10 performs data communication between the router 4 and the portable terminal 6, but the receiving unit 12 is provided as a receiving unit and has been transmitted from the router 4 and the portable terminal 6 in the field. Receive requests and information. The transmission unit 13 is provided as a transmission unit and a notification unit, and transmits data such as requests and applications to the router 4 and notifies the portable terminal 6 of the work result. The verification unit 14 is provided as verification means, and the site where the router 4 is installed by comparing the information received by the reception unit 12 and the reception time of the information with the installation information stored in the installation information storage unit 17, The person in charge of installation work and the time of installation work are verified. The log information generation unit 15 generates log information of the installation work process and records it in the log information storage unit 19. The control unit 16 operates in cooperation with the constituent elements 11 to 15 to control processing during installation work.

  The data storage unit 18 stores applications incorporated in the router 4, initial data, and the like. The log information generated by the log information generation unit 15 is accumulated in the log information storage unit 19.

  FIG. 3 is a diagram illustrating a data configuration example of the installation information stored in the installation information storage unit 17 in the present embodiment. In the installation information, the worker ID and password are used as information for specifying the person (worker) who performs the installation work of the router 4, and the installation location is used as information for specifying the location where the router 4 is installed. The information includes the MAC address, and the work start scheduled time is included as information for specifying the allowable time for the installation work of the router 4. Of these, in the present embodiment, longitude and latitude information is set as the installation location.

  Each component 11 to 16 in the center server 10 is realized by a cooperative operation of a computer forming the center server 10 and a program operating on the CPU 31 mounted on the computer. The storage units 17 to 19 are realized by the HDD 34 mounted on the center server 10. Alternatively, the RAM 33 or an external storage means may be used via a network.

  Further, the program used in this embodiment can be provided not only by communication means but also by storing it in a computer-readable recording medium such as a CD-ROM or DVD-ROM. The program provided from the communication means or the recording medium is installed in the computer, and various processes are realized by the CPU of the computer sequentially executing the program.

  Next, the operation at the time of installation work of the router 4 in the present embodiment will be described.

  First, before performing the installation work, the administrator or the worker specifies information regarding the router 4 to be installed, specifically, the worker ID and password of the worker who installs the router 4, and the installation location of the router 4. Information to be installed, the MAC address identifying the router 4 to be installed, and the scheduled start time of installation work are input to the center server 10. When the installation information setting unit 11 receives the input information, the installation information setting unit 11 generates installation information and registers and registers it in the installation information storage unit 17.

  After making the above advance preparations, the worker carries the mobile terminal 6 and heads for a predetermined site. Hereinafter, processing executed by each device of the router 4, the mobile terminal 6, and the center server 10 when performing installation work of the router 4 after arriving at the site will be described with reference to the flowchart shown in FIG. 4.

  When the worker who arrives at the site turns on the power of the router 4, the router 4 automatically acquires the IP address as before (step 101). When the portable terminal 6 obtains an IP address by manual input by a worker or by short-range communication with the router 4 (step 121), a predetermined authentication screen is displayed on the screen, and the worker ID is displayed to the worker. And enter your password. Then, the mobile terminal 6 transmits an installation request including the worker ID, password, and IP address to the center server 10 (step 122).

  When the receiving unit 12 in the center server 10 receives the installation request transmitted from the portable terminal 6 (Step 141), the control unit 16 sends the verification unit 14 to the worker ID and password included in the installation request. The pair is collated with the pair of the worker ID and the password registered in the installation information storage unit 17 to perform worker authentication (step 142). In addition, when authentication fails, you may notify that to the portable terminal 6, and you may make it produce | generate and record log information.

  In the present embodiment, the person who performs the installation work is verified using the worker ID and the password. However, as information for identifying the worker, identification information of the portable terminal 6 carried by the worker, for example, The worker may be verified by using a telephone number, an e-mail address, an IP address, or the like, or by combining each identification information of the worker and the portable terminal 6.

  When the validity of the worker is confirmed as described above, the control unit 16 causes the transmission unit 13 to transmit a position information transmission request to the router 4 (step 143). The destination router 4 is specified by the IP address included in the received installation request.

  When receiving the position information transmission request transmitted from the center server 10, the router 4 adds its own MAC address to the position information and transmits it to the center server 10 (step 103). The position information transmitted by the router 4 is longitude and latitude information acquired by the mounted GPS.

  When the receiving unit 12 in the center server 10 receives the position information and the MAC address transmitted from the router 4 in response to the position information transmission request (step 144), the control unit 16 receives the received position information from the verification unit 14. The installation location of the router 4 is verified by comparing the information with the installation location registered in the installation information storage unit 17 (step 145). That is, the verification unit 14 verifies whether the router 4 is installed at a correct location. Further, the verification unit 14 collates the received MAC address with the MAC address registered in the installation information storage unit 17 according to the instruction from the control unit 16, so that the router 4 is installed at the site. It is verified whether the router 4 is a power router (step 145).

  Note that the position information is information used to verify whether the router 4 is installed at the correct location, and in this embodiment, longitude and latitude information acquired by the GPS is used. However, when registering the installation information in the installation information storage unit 17, the manager or the like does not always know the longitude and latitude information of the site. For example, the latitude and longitude information of the site and information for identifying the site, for example, A correspondence table such as a building name and an address is prepared separately, and the installation information setting unit 11 converts the building name and the like input by the administrator into the longitude and latitude information with reference to the correspondence table, and then stores the installation information. It may be registered in the unit 17.

  The MAC address is information used as device specifying information for specifying the router 4, and an error in the carry-in destination of the router 4 can be detected by verification using the MAC address. However, as information for specifying the router 4 installed in the field, for example, if it is information unique to the router 4 such as a manufacturing number of the router 4, it is not always necessary to use a MAC address.

  As described above, the verification unit 14 confirms the worker who installs the router 4, the installation location of the router 4, and the validity of the router 4 to be installed at the installation location. Verify whether the installation work will be carried out. That is, the verification unit 14 acquires the reception time of the position information transmitted from the router 4 in response to the position information transmission request, and uses the reception time as the scheduled work start time registered in the installation information storage unit 17. To verify the correctness of the installation work itself (step 146). In other words, it is verified whether the installation work at the site is performed as planned.

  It should be noted that the reception time of the position information or the like does not always coincide with the scheduled work start time, but it is considered that there are almost no cases where they coincide. Therefore, when collating the time, for example, 10 minutes before and after the scheduled work start time, the time for judging as planned is given a predetermined range, in other words, the time to be compared with the reception time is acceptable. It is preferable to provide a range and perform collation. Therefore, in the present embodiment, the scheduled work start time is set as information for specifying the allowable time for the installation work, but an allowable time zone may be set in advance.

  In this embodiment, after the router 4 is verified, the installation work time is verified using the reception time of the position information or the like. However, the installation work time is verified using the reception time of the installation request. You may do it. However, when one worker installs the router 4 at a plurality of locations on the same day, a plurality of pieces of installation information corresponding to one worker are registered in the installation information storage unit 17, so that the installation information used for verification is unique. Cannot be specified. Therefore, in the present embodiment, after verifying the router 4 and its installation location based on the position information or the like and confirming the validity of the router 4, that is, after receiving the position information or the like, the reception time is used. The installation work time was verified.

  When the validity of the worker who performs the installation work of the router 4, the installation location of the router 4, the router 4 to be installed, and the time for performing the installation work is confirmed as described above, the control unit 16 sends the information to the transmission unit 13. Then, data such as an application to be incorporated in the router 4 is transmitted to the router 4 (step 147). Data to be transmitted is registered in the data storage unit 18 in association with a MAC address, a scheduled work time, and the like that can uniquely identify the router 4. When data is transmitted, data leakage may be prevented by using a dedicated line network or performing encryption.

  When the router 4 receives the data transmitted from the center server 10 (step 104), the router 4 itself sets the operating environment by incorporating the transmitted application and setting parameters and the like (step 104). 105). When the environment setting process is completed, the result of the setting process, that is, whether the setting of the operating environment has been normally completed is transmitted to report to the center server 10 (step 106).

  When the receiving unit 12 in the center server 10 receives the setting result transmitted from the router 4 (Step 148), the control unit 16 transmits the setting result to the transmitting unit 13 to the portable terminal 6, thereby performing the installation work. The result is notified to the worker (step 149). Further, the log information generation unit 15 generates log information including information related to the installation work, specifically, the contents of the installation information and the work start time and work end time as a result of the setting in accordance with an instruction from the control unit 16. Record in the log information storage unit 19 (step 150).

  When receiving the result of the work transmitted from the center server 10, the portable terminal 6 displays the notification content on the screen (step 123). Thereby, the worker knows whether or not the installation of the router 4 has been normally completed.

  In the present embodiment, when performing a new router installation work as described above, security is maintained by confirming the worker who performs the router 4 installation work, and the installation location and installation of the router 4 are installed. Since the router 4 and the time for performing the installation work are verified, it is possible to more surely prevent a mistake that may occur due to the installation of the router 4.

  By the way, in the present embodiment, it has been described that the router 4 to be installed at the site is specified in advance by the MAC address. However, the router 4 by the MAC address is used because of the same model of the router 4 installed at each site. It is assumed that the verification is not performed in advance. Further, when a plurality of routers 4 are installed in the same building, it may be difficult to distinguish the correct installation location of the router 4 only by the position information (longitude / latitude information). Then, for example, when an operator is scheduled to perform installation work in the order of A building on the same day, followed by B building adjacent to A building, the worker mistakes the schedule for B building. Is visited first. Then, there is a possibility that an application for the router 4 in the A building is downloaded to the router 4 installed in the B building. Therefore, in the present embodiment, it is possible to avoid the occurrence of an installation work error due to an error in the installation work order by setting the scheduled work start time. In this embodiment, the installation work can be advanced by transmitting data to the router 4 only after the work time matches the worker, the site, and the like.

  In this embodiment, a router is described as an example of a communication device to be installed. However, as long as it has a communication function as described above, it is not necessary to limit to a router.

  In the present embodiment, the router 4 installed in the field directly performs data communication with the center server 10, but may be performed via the mobile terminal 6.

  2 network, 4 router, 5 building management server, 6 mobile terminal, 10 center server, 11 installation information setting unit, 12 reception unit, 13 transmission unit, 14 verification unit, 15 log information generation unit, 16 control unit, 17 installation information Storage unit, 18 data storage unit, 19 log information storage unit, 31 CPU, 32 ROM, 33 RAM, 34 hard disk drive (HDD), 35 HDD controller, 36 mouse, 37 keyboard, 38 display, 39 I / O controller, 40 network Controller, 41 Internal bus.

Claims (5)

Storage means for storing installation information in which information for identifying the site where the communication device is installed, the person in charge of the installation work, and the allowable time of the installation work, respectively;
A receiving means for receiving the identification information of the person in charge of installation and the position information of the site, transmitted from the site;
The communication device is installed by collating the position information received by the receiving means, the installation worker identification information, and the reception time of the position information or the installation worker identification information with the installation information stored in the storage means. Verification means for verifying the installation site, the person in charge of installation work and the time of installation work;
After the verification by the verification unit, a transmission unit that transmits data to be incorporated into the communication device to the site via the network;
A communication device installation support apparatus characterized by comprising:   The apparatus according to claim 1, further comprising a notification unit that notifies a portable terminal carried by a person in charge of installation that confirmation information indicating that the incorporation of the data into the communication device has been confirmed is received from the communication device. The apparatus according to 1. The installation information further includes device specifying information for specifying the communication device,
The receiving means further receives information identifying the communication device transmitted from the site,
The verification unit verifies the communication device to be installed at the site by comparing the information specifying the communication device received by the receiving unit with the device specifying information stored in the storage unit. The communication equipment installation support apparatus according to claim 1. A center server,
A portable terminal carried by the person in charge of installation,
Have
The center server is
Storage means for storing installation information in which information for identifying the site where the communication device is installed, the person in charge of the installation work, and the allowable time of the installation work, respectively;
A receiving means for receiving the identification information of the person in charge of installation and the position information of the site, transmitted from the site;
The communication device is installed by collating the position information received by the receiving means, the installation worker identification information, and the reception time of the position information or the installation worker identification information with the installation information stored in the storage means. Verification means for verifying the installation site, the person in charge of installation work and the time of installation work;
After the verification by the verification unit, a transmission unit that transmits data to be incorporated into the communication device to the site via the network;
Have
The communication device installation support system, wherein the portable terminal has means for transmitting identification information of a person in charge of installation work and address information of the communication device to the center server. A computer that can access storage means for storing installation information in which information for identifying the site where the communication device is installed, the person in charge of the installation work, and the allowable time of the installation work, respectively.
A receiving means for receiving the identification information of the person in charge of installation and the location information of the site, transmitted from the site;
The communication device is installed by collating the position information received by the receiving means, the installation worker identification information, and the reception time of the position information or the installation worker identification information with the installation information stored in the storage means. Verification means for verifying the installation site, the person in charge of installation work and the time of installation work,
After the verification by the verification means, transmission means for transmitting data to be incorporated into the communication device to the field via the network,
Program to function as.

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