JP2015041172A - Valuable medium processing device and valuable medium processing method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a valuable medium processing device and a valuable medium processing method that can improve convenience for an operator and shorten a money input time of a valuable medium because they can prevent re-injection of a rejected valuable medium into the device many times.SOLUTION: A valuable medium processing device 10 comprises: an identification unit (for example, paper type identification unit 26) for identifying a valuable medium injected into the device; a determination unit for determining whether the valuable medium should be accepted or not on the basis of the identified result by the identification unit; and a factor determination unit for determining a factor of acceptance disapproval for a valuable medium determined to be acceptance disapproval by the determination unit. The valuable medium processing device outputs information on a coping method related to the factor of acceptance disapproval determined by the factor determination unit.

Description

  The present invention relates to a valuable medium processing apparatus and a valuable medium processing method for processing valuable media such as banknotes, coins, and gift certificates.

  2. Description of the Related Art Conventionally, a money handling apparatus disclosed in, for example, Patent Literature 1 is known as a money handling machine that performs deposit processing of money such as sales at a store or the like. In the money handling apparatus disclosed in Patent Document 1, two bill storage cassettes and two coin storage cassettes are respectively provided in the money storage unit, and the bills and coins deposited as sales to the money handling apparatus are each It is stored in a storage cassette. And the banknote and the coin which were accommodated in each storage cassette are collect | recovered by the collection person in charge of a police company with the storage cassette.

JP 2010-224609 A

  In the conventional money handling apparatus as disclosed in Patent Document 1 or the like, when the money inserted into the machine body is determined to be reject money when the money is deposited, it is returned to the outside of the machine body. Operators often do not know how to handle the rejected money and re-insert it into the aircraft for the time being. In some cases, it takes time for processing. Specifically, if the money inserted into the machine of the money handling apparatus is severely damaged and cannot be identified by the identification unit, such money is put into the machine. No matter how many times it is thrown in, it will not be accepted and will be rejected outside the aircraft.

  On the other hand, when the rejection factor is, for example, an abnormal conveyance such as double feeding or skewing of banknotes, the rejected banknotes can be accepted by re-inserting them into the body of the money handling apparatus. If the operator does not know the handling method, the banknote rejected due to the conveyance error may be given up without being reinserted into the body of the money handling apparatus.

  In addition, even in a gift certificate depositing machine for depositing a gift certificate, an expired ticket that cannot be handled or a ticket that cannot be handled is rejected without being accepted into the fuselage. At this time, if the operator does not know how to handle the rejected gift certificate, the rejected gift certificate will be re-inserted into the machine many times, and it will take time in the deposit process. There is a problem.

  The present invention has been made in consideration of such points, and prevents the operator from re-injecting the rejected valuable medium into the machine body many times. It is an object of the present invention to provide a valuable medium processing apparatus and a valuable medium processing method capable of improving convenience and reducing the time for depositing a valuable medium.

  The valuable medium processing device of the present invention includes an identification unit that identifies a valuable medium that has been put into the machine body, a determination unit that determines whether or not to accept a valuable medium based on an identification result by the identification unit, A factor identifying unit that identifies a factor that is unacceptable in a valuable medium that has been determined to be unacceptable by the determination unit; and an output unit that outputs information on a method for dealing with the unacceptable factor identified by the factor identifying unit. It is characterized by having.

  According to such a valuable medium processing device, when it is determined that the valuable medium put into the machine body is unacceptable, the operator can not accept by outputting information on how to deal with the unacceptable factor. It becomes possible to recognize how to deal with the factors. This prevents the operator from re-injecting the rejected valuable medium into the machine many times, thus improving the convenience for the operator and reducing the payment time of the valuable medium. can do.

  In the valuable medium processing device of the present invention, the output unit may output information on the unacceptable factor itself in addition to information on a method for dealing with the unacceptable factor.

  The valuable medium processing apparatus of the present invention may further include a display unit for displaying information on a method for dealing with an unacceptable factor output by the output unit.

  In this case, the display unit includes a touch panel for displaying and inputting information, and a deposit screen displayed on the display unit when the determination unit determines that the valuable medium is not acceptable during processing of the valuable medium. A guide display indicating that there is a valuable medium determined to be unacceptable is displayed, and when the guide display is pressed on the display unit, the display screen on the display unit is changed from the deposit screen. You may switch to the guidance screen which shows the response | compatibility method with respect to the unacceptable factor output by the said output part.

  In the valuable medium processing device of the present invention, when the unacceptable factor identified by the factor identifying unit is an unidentifiable ticket that cannot be identified by the identifying unit, the determining unit cannot accept A guidance screen for instructing the operator to manually input the amount of the valuable medium determined to be displayed on the display unit may be displayed.

  The valuable medium processing apparatus of the present invention may further include a printing unit for printing information on a method for dealing with an unacceptable factor output by the output unit.

  The valuable medium processing device of the present invention may further include a communication unit for transmitting information related to a method for dealing with an unacceptable factor output from the output unit to an external device.

  In the valuable medium processing device of the present invention, when there are a plurality of unacceptable factors specified by the factor specifying unit, the output unit is configured to output a plurality of unacceptable factors specified by the factor specifying unit. Information on a plurality of handling methods for each may be output.

  In the valuable medium processing apparatus of the present invention, the valuable medium processed by the valuable medium processing apparatus may include at least one of banknotes, coins, and gift certificates.

  At this time, when the valuable medium processed by the valuable medium processing apparatus is a gift certificate, when the unacceptable factor specified by the factor specifying unit is an expired ticket or a non-handled ticket, the output unit is As a response method for the unacceptable factor, information indicating that the operator is instructed to contact a predetermined person may be output.

  In addition, when the valuable medium processed by the valuable medium processing device is a gift certificate, when the unacceptable factor specified by the factor specifying unit is a back ticket, the output unit responds to the unacceptable factor. As a handling method, information may be output to instruct the operator to turn the gift certificate upside down and re-insert it into the machine.

  The valuable medium processing method of the present invention includes a step of identifying a valuable medium put into the machine body by an identifying unit, and a step of determining whether or not to accept a valuable medium based on an identification result by the identifying unit; And a step of identifying an unacceptable factor in the valuable medium determined to be unacceptable and a step of outputting information on a method of dealing with the identified unacceptable factor.

  According to such a valuable medium processing method, when it is determined that the valuable medium thrown into the machine body is unacceptable, the operator can not accept by outputting information on how to deal with the unacceptable factor. It becomes possible to recognize how to deal with the factors. As a result, it is possible to prevent the operator from re-inserting the rejected valuable medium into the machine body many times, so that convenience for the operator can be improved.

  The valuable medium processing method of the present invention may further include a step of causing the display unit to display information regarding the output method for dealing with unacceptable factors.

  According to the valuable medium processing apparatus and the valuable medium processing method of the present invention, it is possible to prevent the operator from re-injecting the rejected valuable medium into the machine repeatedly, thereby improving the convenience for the operator. And the time for depositing valuable media can be shortened.

It is a perspective view which shows the external appearance of the valuable medium processing apparatus in embodiment of this invention. It is a block diagram which shows the internal structure of the valuable medium processing apparatus shown in FIG. It is a functional block diagram of the valuable medium processing apparatus shown in FIG. 7 is a table showing various examples of rejected ticket types, reasons for rejection, and subsequent processing in the valuable medium processing apparatus shown in FIG. 1 and the like. (A)-(c) is a figure which shows the display content in the operation display part of the valuable medium processing apparatus shown in FIG. (A)-(c) is a figure which shows the display content in the operation display part of the valuable medium processing apparatus shown in FIG. (A)-(c) is a figure which shows the display content in the operation display part of the valuable medium processing apparatus shown in FIG. (A) (b) is a figure which shows the display content in the operation display part of the valuable medium processing apparatus shown in FIG. It is a schematic block diagram which shows an example of a structure of the system provided with the valuable medium processing apparatus by embodiment of this invention. It is a schematic block diagram which shows the other example of a structure of the system provided with the valuable medium processing apparatus by embodiment of this invention.

  Embodiments of the present invention will be described below with reference to the drawings. 1 to 8 are diagrams showing a valuable medium processing apparatus according to the present embodiment. Among these, FIG. 1 is a perspective view showing an appearance of the valuable medium processing apparatus in the present embodiment, and FIG. 2 is a configuration diagram showing an internal configuration of the valuable medium processing apparatus shown in FIG. FIG. 3 is a functional block diagram of the valuable medium processing apparatus shown in FIG. FIG. 4 is a table showing various examples of rejected ticket types, reasons for rejection, and subsequent processing in the valuable medium processing apparatus shown in FIG. 5 to 8 are diagrams showing display contents on the operation display unit of the valuable medium processing apparatus shown in FIG.

  In the store of commercial facilities such as convenience stores and supermarkets, product shelves displaying various products are installed in the front area where customers can enter, and checkout machines in this front area have cash register change machines. is set up. When a customer performs a checkout process at such a checkout office, the store clerk deposits money or a gift certificate as the price of the product received from the customer into the cash register change machine, or removes money as change from the cash register change machine. The money is returned to the customer. In addition, in the backyard area (specifically, for example, the deposit room) where customers are prohibited from entering such stores, money as sales proceeds collected from the cash register change machine, A sales deposit machine is installed to withdraw money as a change reserve. In addition, when such a sales deposit machine is installed in a shopping center, in addition to money as sales collected from a cash register machine installed at a cashier in the front area, each tenant in the shopping center Money as sales proceeds brought in from the company will be deposited into the sales deposit machine. Money as sales proceeds deposited in the sales deposit machine is collected by a person in charge of collection at the police company and transported to the management center of the police company. In the present embodiment, as such a sales depositing machine, a valuable medium processing apparatus 10 that performs processing of a valuable medium including banknotes, coins, gift certificates, and the like with a single apparatus is used. An outline of the configuration of such a valuable medium processing apparatus 10 will be described with reference to FIGS. 1 and 2.

  First, the types of gift certificates processed by the valuable medium processing apparatus 10 according to the present embodiment will be described. As the type of gift certificate, it is issued by a store or the like where the valuable medium processing device 10 is installed, and is collected by the person in charge of collection at the police company from the self-payment ticket that is processed in this store and the valuable medium processing device 10. There is a checkout ticket at another store that is transported to the management center of the police company and processed at this management center. The self-payment ticket includes a data bill that only transmits the data read from the gift certificate to the management center of the police company, and the actual gift certificate itself is disposed of in the store. On the other hand, for other stores' checkout tickets, the data read from the gift certificate is sent to the management center of the police company, but the actual gift certificate itself is also transported to the management center and disposed of at this management center. Is also included. Further, as another type of gift certificate, it can be identified by the paper sheet identification unit 26 (described later) of the valuable medium processing apparatus 10, but it has expired due to the expired gift certificate or bankruptcy of the issuer. Unacceptable tickets that cannot be handled in the store, unacceptable tickets that are not registered in the dictionary in the storage unit 84 (described later) of the valuable medium processing apparatus 10, and a paper sheet identification unit 26 (described later) of the valuable medium processing apparatus 10. ) Is a ticket that cannot be identified.

  As shown in FIGS. 1 and 2, the valuable medium processing apparatus 10 according to the present embodiment has a substantially rectangular parallelepiped casing 12, and a paper sheet such as a bill or a gift certificate is contained in the casing 12. A paper sheet processing mechanism 20 for processing the coins and a coin processing mechanism 50 for processing the coins are provided. Further, as shown in FIG. 1, when viewed from the front of the valuable medium processing device 10, a paper sheet feeding unit 22, a paper sheet rejecting unit 30, and a paper sheet stacking unit 32 (described later) are arranged in order from the top on the right side. Shutters 33 are provided for opening and closing the front opening. Further, a coin insertion unit 52 is disposed on the left side of the valuable medium processing apparatus 10 when viewed from the front. In addition, an operation display unit 82 composed of, for example, a touch panel or the like is disposed on the upper portion of the valuable medium processing apparatus 10. In addition, a lower door 14 is provided at the lower front portion of the valuable medium processing apparatus 10, and by opening the lower door 14, paper sheet storage cassettes 38 and 40 (described later) housed in the housing 12 are provided. Coin storage cassettes 68 and 70 (described later) can be pulled out of the housing 12.

  Next, details of the configuration of the paper sheet processing mechanism 20 and the coin processing mechanism 50 in the valuable medium processing apparatus 10 will be described below with reference to FIG. As shown in FIG. 2, in the paper sheet handling mechanism 20, a paper sheet feeding unit 22 is provided with a paper sheet feeding unit 23, and banknotes loaded into the paper sheet feeding unit 22 in a stacked state. Paper sheets such as gift certificates and the like are fed one by one into the housing 12 of the valuable medium processing apparatus 10 by the paper sheet feeding unit 23. Also, a paper sheet transport unit 24 is connected to the paper sheet feeding unit 22, and paper sheets such as banknotes and gift certificates fed out from the paper sheet feeding unit 22 by the paper sheet feeding unit 23 are paper. The leaves are transported one by one by the leaf transport unit 24. In addition, a paper sheet identification unit 26 is provided in the paper sheet conveyance unit 24, and paper sheets such as banknotes and gift certificates conveyed by the paper sheet conveyance unit 24 are transmitted by the paper sheet identification unit 26. The type and denomination are identified. More specifically, the paper sheet identification unit 26 is provided with an image sensor 27 as an imaging unit. The image sensor 27 captures the surface of a paper sheet such as a banknote or a gift certificate, and acquires the image data. It has come to be.

  An eraser 28 is provided on the downstream side of the paper sheet identification unit 26 in the paper sheet transport unit 24. The eraser 28 is composed of, for example, an ink jet printer or the like. When the paper sheet identified by the paper sheet identifier 26 is a gift certificate, the eraser 28 is applied to the surface of such gift certificate. As a result, predetermined contents such as “Done” are printed. As a result, the predetermined contents are printed on the gift certificate inserted into the casing 12 of the valuable medium processing apparatus 10 and identified by the paper sheet identifying unit 26, so that the operator can It becomes possible to visually recognize that the gift certificate has been processed by the paper sheet processing mechanism 20. The contents and position printed on the gift certificate by the eraser 28 can be arbitrarily set. Further, according to the type of gift certificate, it is possible to set whether or not printing by the eraser 28 is performed.

  In addition, as shown in FIG. 2, a reject unit 30 is connected to the paper sheet transport unit 24, and among the paper sheets identified by the paper sheet identifying unit 26, it is identified as not a normal banknote. A bill that is not a predetermined type of banknote or a preset type is sent as a reject ticket from the paper sheet transport unit 24 to the reject unit 30 and is accumulated in the reject unit 30. The reject unit 30 can be accessed by the operator from the outside of the casing 12 of the valuable medium processing apparatus 10, and the reject ticket accumulated in the reject unit 30 can be taken out of the casing 12 by the operator. ing.

  As shown in FIG. 2, a paper sheet stacking unit 32 is connected to the paper sheet transport unit 24, and a predetermined predetermined value among the paper sheets identified by the paper sheet identifying unit 26 is set. Various types of paper sheets are sent from the paper sheet transport unit 24 to the paper sheet stacking unit 32 and are stacked in the paper sheet stacking unit 32. As shown in FIGS. 1 and 2, the paper sheet stacking unit 32 is provided with a shutter 33 for opening and closing the front opening of the paper sheet stacking unit 32. A person can take out the paper sheets accumulated in the paper sheet accumulation unit 32 to the outside of the casing 12 of the valuable medium processing apparatus 10. Such opening and closing of the shutter 33 is controlled by a control unit 80 described later. It should be noted that the installation of the shutter 33 at the front opening of the paper sheet stacking unit 32 can be omitted. In this case, the paper sheet stacking unit 32 is operated from the outside of the casing 12 of the valuable medium processing apparatus 10. Can be accessed at any time.

  Further, as shown in FIG. 2, a first paper sheet temporary storage unit 34 and a second paper sheet temporary storage unit 36 are connected to the paper sheet transport unit 24, respectively. Among the paper sheets identified by 26, a predetermined type of paper sheets set in advance are transferred from the paper sheet transport unit 24 to the first paper sheet temporary storage unit 34 or the second paper sheet temporary storage unit 36. Are temporarily held in the first paper sheet temporary storage unit 34 and the second paper sheet temporary storage unit 36. A first paper sheet storage cassette 38 is provided below the first paper sheet temporary storage unit 34, and a second paper is stored below the second paper sheet temporary storage unit 36. A leaf storage cassette 40 is provided. Then, after the paper sheets are temporarily held in the first paper sheet temporary storage unit 34 or the second paper sheet temporary storage unit 36, the control unit 80 (described later) of the valuable medium processing apparatus 10 is used. When a deposit approval command is given by the operation display unit 82 (described later), the bottom surfaces of the first paper sheet temporary storage unit 34 and the second paper sheet temporary storage unit 36 are opened, and the first of these first paper sheets temporary storage unit 36 is opened. The paper sheets temporarily held in the paper sheet temporary storage unit 34 or the second paper sheet temporary storage unit 36 are stored in the first paper sheet storage cassette 38 or the second paper sheet storage cassette 40. It is designed to be stored. The first paper sheet storage cassette 38 and the second paper sheet storage cassette 40 are removable from the casing 12 of the valuable medium processing apparatus 10, and the first paper sheet storage cassette 38 and By removing the second paper sheet storage cassette 40 from the housing 12, the paper sheets stored in the first paper sheet storage cassette 38 and the second paper sheet storage cassette 40 can be taken out. It can be done.

  In addition, after the paper sheets are temporarily held in the first paper sheet temporary storage unit 34 or the second paper sheet temporary storage unit 36, the control unit 80 (described later) of the valuable medium processing apparatus 10 is used. When a return instruction is given by the operation display unit 82 (described later), the paper sheets temporarily held in the first paper sheet temporary storage unit 34 or the second paper sheet temporary storage unit 36 are valuable. The medium is returned to the outside of the housing 12 of the medium processing apparatus 10. Specifically, for example, for a paper sheet temporarily held in the first paper sheet temporary storage unit 34, a shutter (see FIG. (Not shown) is opened so that the operator can access the first paper sheet temporary storage unit 34 and take out the paper sheets from the first paper sheet temporary storage unit 34. Become. Further, for the paper sheets temporarily held in the second paper sheet temporary storage unit 36, the second paper sheet temporary storage unit 36 itself is pulled out to the front side of the housing 12 to operate the paper sheet. The person can access the second paper sheet temporary storage unit 36 and take out the paper sheets from the second paper sheet temporary storage unit 36.

  In the present embodiment, the management authority (for example, management on the store side) for the first paper sheet storage cassette 38 and the second paper sheet storage cassette 40 that store the paper sheets in the paper sheet processing mechanism 20. Authority or management authority on the side of the police company) and the type of paper sheets to be stored (for example, bills, gift certificates, or a mixture of bills and gift certificates) can be set.

  Next, the configuration of the coin processing mechanism 50 will be described below. As shown in FIG. 1 and FIG. 2, the coin processing mechanism 50 is provided with a coin insertion part 52 made of, for example, a hopper, etc., and a coin transport part 54 is connected to the coin insertion part 52. Here, the coins inserted into the coin insertion unit 52 are conveyed one by one by the coin conveyance unit 54 in a single row. Moreover, the coin identification part 56 is provided in the coin conveyance part 54, and the coin conveyed by the coin conveyance part 54 is identified by the coin identification part 56 about the authenticity or denomination. .

  Further, a coin reject port and two branch ports are provided on the transport surface of the coin transport unit 54 on the downstream side of the coin identifying unit 56 in the coin transport direction. Each is provided with a sorting member with a solenoid (not shown). Then, the coins transported by the coin transport unit 54 are selectively put into the coin reject port and each branch port by the sorting members with solenoids, and branched from the coin transport unit 54.

  As shown in FIG. 2, a coin reject unit 60 is provided below a coin reject port in the coin transport unit 54 via a coin reject chute 58. Here, among the coins identified by the coin identifying unit 56, reject coins that are not normal coins are branched from the coin transport unit 54 by the coin reject port and sent to the coin reject chute 58, and the coins are rejected by the coin reject chute 58. It is guided to the reject unit 60. Such a coin reject unit 60 can be taken out of the casing 12 of the valuable medium processing apparatus 10, and after the operator takes out the coin reject unit 60 to the outside of the casing 12, the coin reject unit The reject coin is taken out from 60.

  In addition, below each of the two branch ports provided in the coin transport unit 54, the first coin temporary holding unit 62 and the second coin are disposed via the first coin transport chute 61 and the second coin transport chute 63. A coin temporary storage unit 64 is provided, and coins of a predetermined denomination are respectively branched from the coin transport unit 54 by a branch port and sent to the first coin transport chute 61 and the second coin transport chute 63, The first coin temporary holding unit 62 and the second coin temporary holding unit 64 are temporarily held. Here, each of the first coin temporary storage unit 62 and the second coin temporary storage unit 64 has a frame body whose upper and lower sides are opened, and a bottom plate that selectively closes the lower opening of the frame body. The coin is temporarily held in the first coin temporary holding unit 62 or the second coin temporary holding unit 64 in a state where the bottom plate closes the lower opening of the frame.

  2, a coin return box 66, a first coin storage cassette 68, and a second coin storage cassette are located below the first coin temporary storage section 62 and the second coin temporary storage section 64. 70 are provided, and the coins temporarily held in the first coin temporary holding unit 62 and the second coin temporary holding unit 64 are the coin return box 66, the first coin storage cassette 68, and the like. It is sent to any one of the second coin storage cassettes 70. Here, the coins temporarily held in the first coin temporary holding unit 62 are sent to the first coin storage cassette 68, and the second coin storage cassette 70 is supplied with the second coin. The coin temporarily held in the coin temporary holding section 64 is sent. The coin return box 66 is divided into two areas. And after a coin is temporarily hold | maintained at the 1st coin temporary storage part 62 or the 2nd coin temporary storage part 64, with respect to the control part 80 (after-mentioned) of the valuable medium processing apparatus 10, operation display part 82 ( When a deposit approval command is given by (described later), the frames of the first coin temporary holding unit 62 and the second coin temporary holding unit 64 move in the horizontal direction, and the coins in the frame are respectively first The coin storage cassette 68 and the second coin storage cassette 70 are stored. The first coin storage cassette 68 and the second coin storage cassette 70 can be detached from the housing 12 of the valuable medium processing device 10, and the first coin storage cassette 68 and the second coin storage cassette are used. By removing 70 from the housing 12, the coins stored in the first coin storage cassette 68 and the second coin storage cassette 70 can be taken out.

  In addition, after the coins are temporarily held in the first coin temporary holding unit 62 or the second coin temporary holding unit 64, the operation display unit 82 ( When a return instruction is given by a later-described), the bottom plate of the first coin temporary holding unit 62 or the second coin temporary holding unit 64 moves in the horizontal direction, and the lower opening of the frame body is opened. Are stored in the coin return box 66. Here, as described above, the coin return box 66 is divided into two regions, and the coins respectively sent from the first coin temporary holding unit 62 and the second coin temporary holding unit 64 are divided into two regions. It is housed in each area. The coin return box 66 can be pulled forward from the housing 12 of the valuable medium processing apparatus 10, and the operator can return the coins from the coin return box 66 by pulling the coin return box 66 forward from the housing 12. It can be taken out.

  In the present embodiment, for the first coin storage cassette 68 and the second coin storage cassette 70 that store coins in the coin processing mechanism 50, the first paper sheet that stores paper sheets in the paper sheet processing mechanism 20. As in the case storage cassette 38 and the second sheet storage cassette 40, the management authority (for example, the management authority on the store side or the management authority on the police company side) can be set.

  In the present embodiment, the paper sheet stacking unit 32, the first paper sheet storage cassette 38, the second paper sheet storage cassette 40, the first coin storage cassette 68, and the second coin storage cassette 70 are used. Access to each valuable medium storage unit comprising the above is restricted for each valuable medium storage unit by a restriction unit 75 (see FIG. 3). More specifically, the paper sheet storage cassettes 38 and 40 and the coin storage cassettes 68 and 70 are provided with cassette lock portions (not shown) corresponding to the respective storage cassettes. Each storage cassette is selectively locked in the housing 12 of the valuable medium processing apparatus 10 so that it cannot be taken out. Then, by releasing the lock by the restricting portion 75, the operation of taking out only the first sheet storage cassette 38 from the housing 12 of the valuable medium processing apparatus 10 or the housing of the valuable medium processing apparatus 10 is performed. An operation of taking out the first paper sheet storage cassette 38, the second paper sheet storage cassette 40, the first coin storage cassette 68, the second coin storage cassette 70 and the like from the body 12 is selectively performed. Will be able to do.

  Further, in the present embodiment, access to the paper sheet stacking unit 32 can be selectively restricted by the restricting unit 75 described above. Specifically, the restricting unit 75 selectively restricts the opening and closing of the shutter 33 for opening and closing the front opening of the paper sheet stacking unit 32, so that the operation is performed when the front opening is closed by the shutter 33. If the user cannot take out the paper sheets from the paper sheet stacking unit 32 to the outside of the housing 12, while the shutter 33 opens the front opening of the paper sheet stacking unit 32, the operator Paper sheets can be taken out of the housing 12 from the stacking unit 32.

  As shown in FIG. 3, the valuable medium processing apparatus 10 of the present embodiment is provided with a control unit 80 that controls each component in the valuable medium processing apparatus 10. More specifically, a paper sheet processing mechanism 20, a coin processing mechanism 50, a regulation unit 75, and the like are connected to the control unit 80. By sending a command signal from the control unit 80 to each component, Each of these components is controlled. The paper sheet processing mechanism 20 includes a paper sheet identification unit 26. Further, as described above, the operation display unit 82 made of, for example, a touch panel or the like is disposed on the upper portion of the valuable medium processing apparatus 10, and this operation display unit 82 is also connected to the control unit 80. Thus, the operator gives various commands to the control unit 80 by the operation display unit 82, or the display contents on the operation display unit 82 are controlled by the control unit 80. Such an operation display unit 82 includes, for example, operation guidance, transaction data at the time of deposit processing, or the amount of money and gift certificates stored in the storage cassettes 38, 40, 68, 70 and the paper sheet stacking unit 32. Data is displayed.

  Further, a storage unit 84 is connected to the control unit 80, and the storage unit 84 stores transaction data at the time of deposit processing, each storage cassette 38, 40, 68, 70 and the paper sheet stacking unit 32. Data such as the amount of money and the amount of gift certificates are stored. Further, the storage unit 84 stores the relationship between the storage cassettes 38, 40, 68, 70 and the paper sheet stacking unit 32 and the management authority, the storage cassettes 38, 40, 68, 70, and the paper sheet stacking unit 32. The relationship between the value and the type of valuable medium is also stored for each storage cassette 38, 40, 68, 70 and each paper sheet stacking unit 32.

  The control unit 80 is provided with an authentication unit 86 for authenticating the management authority of the operator. The authentication unit 86 includes, for example, an IC card reader 83 (see FIG. 1) that is disposed on the right side of the operation display unit 82 in the upper portion of the valuable medium processing device 10 and reads an IC card carried by the operator. By reading the IC card carried by the operator with the smart card reader 83, it is determined whether the management authority of the operator is one of the management authority on the store side or the management authority on the police company side. . As the authentication unit 86, a magnetic card reader that reads a magnetic card carried by the operator may be used instead of the IC card reader 83. Further, instead of causing the IC card reader 83 to read the IC card, the operator inputs the operator ID and password by using the operation display unit 82 or a keyboard (not shown) provided separately, and the input operation is performed. The authentication unit 86 may authenticate the management authority of the operator based on the operator ID and password. The authentication unit 86 may perform biometric authentication such as checking an operator's fingerprint or retina.

  Further, a printer 88 is connected to the control unit 80, and the storage unit 38, 40, 68 in transaction data at the time of deposit processing, and at the time of closing processing and collection processing of the valuable medium processing device 10 by the printer 88. , 70 and data stored in the paper sheet stacking unit 32 such as money and gift certificates are printed.

  In addition, a communication unit 90 is connected to the control unit 80 so that the control unit 80 of the valuable medium processing apparatus 10 can transmit and receive signals to and from an external device such as a host device. It has become. Specifically, transaction data at the time of deposit processing of the valuable medium processing device 10 is transmitted to an external device via the communication unit 90, or various setting information of the valuable medium processing device 10 (for example, each storage cassette 38, 40). , 68, 70, and the information regarding the relationship between the paper sheet stacking unit 32 and the management authority) are received from the external device by the communication unit 90.

  Further, as shown in FIG. 3, a determination unit 92 and a factor identification unit 94 are connected to the control unit 80. Here, the determination unit 92 determines whether or not to accept valuable media such as banknotes, coins, and gift certificates based on the identification results by the paper sheet identification unit 26 and the coin identification unit 56. . In addition, the factor specifying unit 94 specifies an unacceptable factor in the valuable medium determined to be unacceptable by the determining unit 92. Further, in the valuable medium processing apparatus 10 according to the present embodiment, the control unit 80 outputs information on the unacceptable factor specified by the factor specifying unit 94 and information on how to deal with the unacceptable factor. It has become. The information output by the control unit 80 is displayed on the operation display unit 82, printed by the printer 88, or transmitted to an external device provided separately from the valuable medium processing device 10 by the communication unit 90. It becomes like this.

  Here, in the paper sheet processing mechanism 20 of the valuable medium processing apparatus 10 shown in FIG. 1 and the like, the type of rejected ticket (that is, the unacceptable factor specified by the factor specifying unit 94), the reason for rejection, and the following Various examples of the above processing (that is, the method of dealing with unacceptable factors) are shown in the table of FIG. As shown in the table of FIG. 4, the types of reject tickets common to banknotes and gift certificates include (a) a transport error ticket and (b) an indistinguishable ticket. Here, (a) a conveyance error ticket refers to one in which the conveyance state of the banknote or the gift certificate identified by the paper sheet identification unit 26 is abnormal conveyance such as double feeding or skew feeding. In addition, (b) an indistinguishable ticket is one that cannot be identified by the paper sheet identifying unit 26 due to dirt, stains, or the like of bills or gift certificates inserted into the casing 12 of the valuable medium processing device 10. Point to. Moreover, as a kind of reject ticket regarding a gift certificate, (c) an expired ticket, (d) a ticket which cannot be handled, and (e) a back ticket are mentioned. Here, (c) an expired ticket refers to an expired gift certificate, and (d) an unusable ticket is a contract outside the contract at the store where the valuable medium processing apparatus 10 is installed, It refers to things that cannot be handled in the store due to bankruptcy of the ticket issuer. Further, (e) a back ticket refers to a gift certificate that has been turned into a paper sheet input unit 22 of the valuable medium processing apparatus 10 in a reverse direction. Here, when the gift certificate is turned face down and is inserted into the paper sheet loading unit 22 of the valuable medium processing apparatus 10, the “finished” mark or the like has been processed by the eraser 28 on the front side of the gift certificate. There arises a problem that it is impossible to print a predetermined content indicating that it is a product.

  As shown in the table of FIG. 4, when the unacceptable factor specified by the factor specifying unit 94 is (a) a transport error ticket, such a transport error ticket is a valuable medium processing device as a subsequent process. 10 paper sheets are input again into the paper sheet input unit 22. On the other hand, when the unacceptable factor specified by the factor specifying unit 94 is (b) an indistinguishable ticket, such an indistinguishable ticket is returned to the paper sheet input unit 22 of the valuable medium processing apparatus 10. Even if it is inserted, it cannot be identified by the paper sheet identifying unit 26 and is again discharged to the reject unit 30 as a reject ticket. The operator manually inputs information on the indistinguishable ticket (specifically, ticket type, amount, etc.) using the operation display unit 82 or a keyboard (not shown) provided separately. It becomes like this. When the unacceptable factor specified by the factor specifying unit 94 is (c) an expired ticket or (d) an unhandled ticket, the operator displays the information regarding these rejected tickets by the operation display unit 82 or the like. Must not be entered and should be reported to the administrator instead. And an administrator comes to correspond to such an expired ticket or a ticket which cannot be handled. Further, when the unacceptable factor specified by the factor specifying unit 94 is (e) a back ticket, the operator turns over the gift certificate (that is, with the front side facing up), and the valuable medium processing device 10 paper sheets are input again into the paper sheet input unit 22.

  In addition, examples of the types of reject coins in the coin processing mechanism 50 include conveyance error coins and indistinguishable coins. A conveyance error coin refers to what the conveyance state of the coin identified by the coin identification part 56 is conveyance abnormality, such as double feeding. Moreover, the coin that cannot be identified refers to a coin that cannot be identified by the coin identifying unit 56 due to dirt or contamination of the coin inserted into the casing 12 of the valuable medium processing device 10. And the factor specific | specification part 94 is a non-acceptable factor (specifically a conveyance error coin and an unidentifiable coin) in the coin determined to be unacceptable by the determination part 92 based on the identification result by the coin identification part 56. Become specific. When the unacceptable factor specified by the factor specifying unit 94 is a transport error coin, such a transport error coin is re-inserted into the coin input unit 52 of the valuable medium processing device 10 as a subsequent process. become. On the other hand, when the unacceptable factor specified by the factor specifying unit 94 is an unidentifiable coin, even if such an unidentifiable coin is re-inserted into the coin insertion unit 52 of the valuable medium processing device 10, a coin is recognized. Since it cannot be identified by the identifying unit 56 and is again discharged to the coin rejecting unit 60 as a rejected coin, the operator confirms information such as the amount of money for such an indistinguishable coin visually. The operator manually inputs information (specifically, money amount, etc.) relating to coins that cannot be identified using the operation display unit 82 or a separately provided keyboard or the like (not shown).

  In the present embodiment, as described above, the first paper sheet storage cassette 38, the second paper sheet storage cassette 40, and the paper sheet stacking that store the paper sheets in the paper sheet processing mechanism 20 are used. About the part 32, the management authority (for example, the management authority on the store side or the management authority on the police company side) and the type of paper sheets to be stored (for example, banknotes, gift certificates, or a mixture of banknotes and gift certificates) ) Is assigned in advance. The management authority is also assigned in advance to the first coin storage cassette 68 and the second coin storage cassette 70 that store coins in the coin processing mechanism 50. Here, the relationship between the storage cassettes 38, 40, 68, 70 and the paper sheet stacking unit 32 and the management authority and the type of the storage valuable media are as follows: the storage cassettes 38, 40, 68, 70 and the paper sheet stacking unit. Every 32 is stored in the storage unit 84 in advance. The timing at which the storage unit 84 stores the relationship between the storage cassettes 38, 40, 68, 70, the paper sheet stacking unit 32, the management authority and the types of stored valuable media is, for example, that of the valuable medium processing device 10. It is at the time of installation or operation change. When the operator takes out money or gift certificates from the valuable medium processing device 10, the control unit 80 is connected to the storage cassettes 38, 40, 68, 70 and the paper sheet stacking unit 32 stored in the storage unit 84. Based on the relationship with the management authority, the restricting section permits access only to the storage cassettes 38, 40, 68, 70 and the paper sheet stacking section 32 corresponding to the management authority of the operator authenticated by the authentication section 86. 75 is controlled. More specifically, only the storage cassettes 38, 40, 68, 70 corresponding to the management authority of the operator authenticated by the authentication unit 86 can be taken out from the housing 12 of the valuable medium processing apparatus 10, or the authentication unit The shutter 33 opens the front opening of the paper sheet stacking unit 32 only when the management authority of the operator authenticated by 86 and the management authority assigned to the paper sheet stacking unit 32 match. ing.

  When such an operation is performed in the valuable medium processing apparatus 10 of the present embodiment, a banknote as a change reserve to be replenished to a cash register change machine provided in the front area of the store is used as the first paper sheet. The second paper sheet storage cassette 40, the first coin storage cassette 68, and the second coin storage cassette 70 are stored as valuable media to be stored in the paper storage cassette 38 and other money and gift certificates are collected by the police company. Stores other than the police company for valuable media such as banknotes, coins, gift certificates, etc. stored in each cassette of the valuable media processing device 10 by assigning management authority and media type to each storage cassette so as to be stored in Even the operator on the side can take out, for example, a change reserve from the body of the valuable medium processing apparatus 10, which is convenient for the operator. It is possible to improve.

  Further, in the valuable medium processing device 10 of the present embodiment, the management authority on the store side is generally assigned to the paper sheet stacking unit 32 in many cases. In this case, the operator having the management authority on the store side causes the IC card reader 83 of the authentication unit 86 to read the IC card carried by the operator, whereby the authentication unit 86 authenticates the management authority of the operator. Is performed, the shutter 33 automatically opens the front opening of the paper sheet stacking unit 32, and the operator removes the paper sheets stacked in the paper sheet stacking unit 32 in the casing 12 of the valuable medium processing apparatus 10. It can be taken out to the outside. When the store-side management authority is assigned to the paper sheet stacking unit 32, banknotes as change reserves can be stacked on the paper sheet stacking unit 32.

  A method for processing valuable media such as banknotes, coins, and gift certificates by the valuable media processing apparatus 10 having such a configuration, specifically, a method for depositing valuable media will be described below. The operation of the valuable medium processing apparatus 10 as described below is performed by the control unit 80 controlling each component of the valuable medium processing apparatus 10.

  In the standby state of the valuable medium processing apparatus 10, a standby screen as shown in FIG. 5A is displayed on the operation display unit 82 including a touch panel or the like. Specifically, the operation display unit 82 displays a message and an image for instructing the operator to read the IC card carried by the operator with the IC card reader 83 arranged on the right side of the operation display unit 82. ing. Further, on such a standby screen of the operation display unit 82, a button for selecting which valuable medium of cash or gift certificate is to be deposited is displayed. Further, on the standby screen of the operation display unit 82 as shown in FIG. 5A, a button “input number” is also displayed. When the operator presses this button, the display screen of the operation display unit 82 is displayed. Is switched to a manual input screen, and the operator displays the store number of the store from which the valuable medium to be deposited into the valuable medium processing apparatus 10 in the operation display unit 82 or the cash register change number (register No.) (FIG. 5). (B) can be manually input. Further, when the operator manually inputs a store number or a cash register number on the manual input screen of the operation display unit 82, the operator ID and password may be manually input on the operation display unit 82. .

  When the operator manually inputs a store number, a cash register number, etc. on the manual input screen of the operation display unit 82 as shown in FIG. 5B, the operation display unit 82 switches to a confirmation screen as shown in FIG. The information such as the store number and the store name, and the cash register number and the location where the cash register change machine is installed are displayed in a pop-up. In such a confirmation screen, the operation display unit 82 proceeds to the next screen on condition that the approval operation of the operator is accepted. More specifically, when the operator presses the “OK” button on the confirmation screen of the operation display unit 82 as shown in FIG. 5C, the operation display unit 82 proceeds to the next screen.

  As described above, when the operator manually inputs the store number of the collection source, the cash register change number, etc. on the manual input screen of the operation display unit 82 as shown in FIG. Even if the operator manually inputs the store number, cash register number, etc. by displaying information such as the store name, sales floor name, etc. linked to the number or cash register number on the confirmation screen of the operation display unit 82, FIG. Since the operator can confirm the contents of the input information on the confirmation screen of the operation display unit 82 as shown in FIG. 5C, if there is an input error, the operator can display the information shown in FIG. This can be noticed by the confirmation screen as shown, and an input error such as a store number or a cash register number can be prevented.

  In addition, when the operator causes the IC card reader 83 to read the IC card on the standby screen of the operation display unit 82 as shown in FIG. 5A, the operation display unit 82 also shows the operation display unit 82 as shown in FIG. A confirmation screen may be popped up. In this case, even when the IC card is read by the IC card reader 83, the operator may notice this on the confirmation screen as shown in FIG. become able to.

  Further, when the operator manually inputs the store number or the cash register number on the manual input screen of the operation display unit 82 as shown in FIG. When a store number or a cashier change number is input, a stronger warning message or confirmation message may be displayed on the operation display unit 82. In general, there are many stores and cashiers that only perform payment once after the store is closed, so if the second payment processing is performed per day at the same store or cashier, enter the store number or cashier number. A mistake may have occurred. However, in the case of a store or cash register with a large transaction volume of valuable media, the operator may collect the money or gift certificate as sales during the business hours and perform the deposit process. After confirming that there is no input error, the second deposit process can be performed.

  On the standby screen of the operation display unit 82 as shown in FIG. 5A, the operator reads the IC card with the IC card reader 83, or on the manual input screen of the operation display unit 82 as shown in FIG. When the operator manually inputs a store number, a cash register number, an operator ID, a password, and the like, the authentication unit 86 authenticates the management authority of the operator. When the management authority of the operator is appropriate, a deposit screen as shown in FIG. 6A is displayed on the operation display unit 82. Thereafter, the operator inserts a bill or a gift certificate into the paper sheet input unit 22 of the valuable medium processing device 10 or inserts a coin into the coin input unit 52, whereby the valuable medium processing device 10 receives the valuable medium. Is done.

  Specifically, when the valuable medium processing apparatus 10 performs the process of depositing the valuable medium, the operator first manually inputs the amount described in the slip collected together with the valuable medium from the cashier change machine by the operation display unit 82. The amount of the slip manually input by the operator using the operation display unit 82 is displayed in the “slip” column on the deposit screen of the operation display unit 82 (in the example shown in FIG. 6A, the amount of the slip is “110”. , 000 yen "). Further, the operator can manually set the amount of money as a change reserve for the cash register change machine through the operation display unit 82. The change amount manually input by the operator through the operation display unit 82 is displayed in the “change” column on the deposit screen of the operation display unit 82 (in the example shown in FIG. 6A, the change amount is “20”). , 000 yen "). As described above, in the valuable medium processing device 10 of the present embodiment, banknotes as change reserves to be replenished to the cash register change machine provided in the front area of the store are stored in the first paper sheet storage cassette 38. However, in this case, when the valuable medium processing apparatus 10 performs the deposit processing of the valuable medium, the banknote corresponding to the change amount set by the operator is Banknotes and gift certificates for amounts greater than the first sheet storage cassette 38 are sent to the second sheet storage cassette 40.

  In addition, in the deposit process of the valuable medium by the valuable medium processing apparatus 10, a paper sheet that is identified as a normal banknote by the paper sheet identification unit 26 or a predetermined type of gift certificate among the paper certificates is used. The first paper sheet temporary storage unit 34 and the second paper sheet temporary storage unit 36 sent from the transport unit 24 to the first paper sheet temporary storage unit 36 and the second paper sheet temporary storage unit 36 The part 36 is temporarily held. At this time, the amount recognized for the normal banknote by the paper sheet identifying unit 26 is recorded in the “cash” column on the deposit screen of FIG. 6A, and the paper sheet identifying unit. When the gift certificate identified by 26 is of a predetermined type set in advance, the amount is recorded in the “existing item” column on the deposit screen of FIG. And after a banknote and a gift certificate are temporarily hold | maintained in the 1st paper sheet temporary storage part 34 or the 2nd paper sheet temporary storage part 36, it is operated with respect to the control part 80 of the valuable medium processing apparatus 10. When a deposit approval command is given by the display unit 82, the bottom surfaces of the first paper sheet temporary storage unit 34 and the second paper sheet temporary storage unit 36 are opened, and these first paper sheets are temporarily stored. Banknotes and gift certificates temporarily held in the unit 34 and the second paper sheet temporary storage unit 36 are stored in the first paper sheet storage cassette 38 and the second paper sheet storage cassette 40. It has become. Further, the amount of the coin identified by the coin identifying unit 56 in the coin processing mechanism 50 is also recorded in the “cash” column on the deposit screen of FIG.

  In addition, on the deposit screen of the operation display unit 82 as shown in FIG. 6A, the amount obtained by subtracting the amount in the “change” column from the total amount in the “cash” column and the amount in the “existing item” column. Is displayed in the “total sales” column (in the example shown in FIG. 6A, the total sales amount is “105,000 yen”). Further, on such a deposit screen of the operation display section 82, an amount obtained by subtracting the amount in the “slip” column from the amount in the “sales total” column is displayed in the “difference” column (FIG. 6 ( In the example shown in a), the difference between the total sales amount and the slip amount is “−5,000 yen”). While the valuable medium processing apparatus 10 performs the processing for depositing the valuable medium, banknotes and gift certificates inserted into the paper sheet input unit 22 are taken into the housing 12 and identified by the paper sheet identification unit 26. Each time a coin inserted into the coin insertion unit 52 is taken into the housing 12 and identified by the coin identification unit 56, the amount of money in the “total sales” column increases, and in accordance with this, the “difference” column The amount of money decreases. When the valuable medium depositing process by the valuable medium processing apparatus 10 ends normally, the amount in the “Difference” column becomes zero.

  In the present embodiment, when a valuable medium is deposited by the valuable medium processing apparatus 10, the determination unit 92 accepts a valuable medium based on the identification result by the paper sheet identification unit 26 or the coin identification unit 56. It is determined whether or not. Specifically, in the paper sheet processing mechanism 20, the banknote identified by the paper sheet identification unit 26 is not normal, or a gift certificate identified by the paper sheet identification unit 26 is set in advance. If it is not of the type, the determination unit 92 determines that these banknotes and gift certificates are unacceptable, and reject tickets such as banknotes and gift certificates that are determined to be unacceptable by the determination unit 92 are rejected. 30. Rejected tickets such as banknotes and gift certificates that are determined to be unacceptable by the determination unit 92 are displayed in the “cash” column amount or “existing item” on the deposit screen of the operation display unit 82 as shown in FIG. Since it is not recorded in the amount of money in the column, even if all the banknotes and gift certificates inserted into the paper sheet loading unit 22 are taken into the housing 12, the amount in the “Difference” column on the deposit screen of the operation display unit 82 is 0. It will remain negative.

  In the present embodiment, if the determination unit 92 determines that the valuable medium is unacceptable based on the identification result by the paper sheet identification unit 26, the factor identification unit 94 causes the determination unit 92 to Identify unacceptable factors for valuable media that are determined to be unacceptable. As shown in the table of FIG. 4, factors that cannot be accepted include (a) a transport error ticket and (b) an unidentifiable ticket, which are common to banknotes and gift certificates. In addition, examples of unacceptable factors related to gift certificates include (c) expired tickets, (d) unacceptable tickets, and (e) back tickets. Then, in the valuable medium processing device 10 of the present embodiment, the control unit 80 outputs information on the unacceptable factor specified by the factor specifying unit 94 and information on how to deal with the unacceptable factor. The information output by the control unit 80 is displayed on the operation display unit 82, printed by the printer 88, or transmitted to an external device provided separately from the valuable medium processing device 10 by the communication unit 90. . As described above, the control unit 80 functions as an output unit that outputs information on a method for dealing with an unacceptable factor specified by the factor specifying unit 94. In the following description, information regarding the unacceptable factor specified by the factor identifying unit 94 and information regarding the handling method for the unacceptable factor are displayed on the operation display unit 82 for each unacceptable factor. Explained.

  If the unacceptable factor specified by the factor specifying unit 94 is, for example, a gift certificate (a) transport error ticket, as shown in the table of FIG. Since the transport error ticket needs to be re-inserted into the paper sheet input unit 22 of the valuable medium processing apparatus 10, the operation display unit 82 displays “take out the product certificate from the reject unit” as shown in FIG. Please try again "message appears. When the operator takes out the gift certificate from the reject unit 30 and re-inserts it into the paper sheet insertion unit 22, and the gift certificate sent into the housing 12 is normally identified by the paper sheet identification unit 26, The amount of the gift certificate is added to the amount of money in the “existing item” field on the deposit screen of the operation display unit 82. Then, as shown in FIG. 7B, after the amount of money in the “Difference” field on the deposit screen of the operation display unit 82 becomes 0, when the operator presses the “Deposit complete” button on this deposit screen, Banknotes and gift certificates temporarily held in the first paper sheet temporary storage unit 34 or the second paper sheet temporary storage unit 36 are stored in the first paper sheet storage cassette 38 or the second paper sheet. It is stored in the storage cassette 40, and the deposit process in the valuable medium processing apparatus 10 is completed.

  Further, when the unacceptable factor specified by the factor specifying unit 94 is (b) an unidentifiable ticket, the “cash” column or “existing item” column on the deposit screen of the operation display unit 82 is displayed. A guide display “rejected” is made (FIG. 6B shows a deposit screen of the operation display unit 82 when the rejected ticket is an unidentifiable ticket for a gift certificate). Here, when the unacceptable factor specified by the factor specifying unit 94 is (b) an indistinguishable ticket, as shown in the table of FIG. For the ticket, the operator visually confirms the information such as the amount of money, and information on the indistinguishable ticket (specifically, the ticket type and the like) by using the operation display unit 82 or a separately provided keyboard or the like (not shown). Manually). For this reason, when the operator depresses the guide display “Rejected” in the “cash” field or the “non-current item” field on the deposit screen of the operation display unit 82, the operation display unit 82 is displayed as shown in FIG. As shown, a guidance screen is displayed in which the operator is instructed to manually input information relating to an indistinguishable ticket (specifically, the ticket type and amount of the indistinguishable ticket). When the reject unit is a gift certificate, the operator can manually input the ticket type and amount of the gift certificate on the guidance screen of the operation display unit 82 as shown in FIG. become. Then, after the operator visually confirms the ticket type and amount of the gift certificate as a reject ticket and manually inputs it with the operation display unit 82, when the “return” button is pressed, the operation is performed as shown in FIG. 7B. The display content of the display unit 82 is returned to the deposit screen. At this time, the amount of the gift certificate as the reject ticket that has been manually input is added to the amount of money in the “existing item” column on the deposit screen of the operation display unit 82. It becomes like this. When the “payment completion” button is pressed on the deposit screen of the operation display unit 82 as shown in FIG. 7B, the first paper sheet temporary storage unit 34 and the second paper sheet temporary storage unit 36 are displayed. The banknotes and gift certificates temporarily held in the first are stored in the first paper sheet storage cassette 38 or the second paper sheet storage cassette 40, and the deposit processing in the valuable medium processing apparatus 10 is completed.

  Further, when the unacceptable factors identified by the factor identifying unit 94 are (c) expired tickets or (d) unacceptable tickets, as shown in the table of FIG. The operator must not manually input information related to the reject ticket by using the operation display unit 82 or the like, but must report it to the manager instead. Therefore, as shown in FIG. 7C, the operation display unit 82 displays a guidance screen that instructs the operator to contact a predetermined person such as an administrator. In this case, the operator reports to the administrator that the expired ticket or the unusable ticket has been rejected as a reject ticket from the valuable medium processing apparatus 10, so that the administrator makes such an expired ticket or an unusable ticket. It comes to correspond. In this case, the amount of money in the “Difference” column on the deposit screen of the operation display unit 82 does not become zero, and the deposit processing in the valuable medium processing apparatus 10 is completed.

  Further, when the gift certificate is turned face down and is inserted into the paper sheet loading unit 22 of the valuable medium processing apparatus 10, a “finished” mark or the like processed by the eraser 28 is applied to the front surface of the gift certificate. Since it is not possible to print a predetermined content indicating that it is a thing, when the deposit processing of the valuable medium is performed by the valuable medium processing apparatus 10, the gift certificate is deposited (specifically, FIG. When the button “deposit a gift certificate” is pressed on the screen of the operation display unit 82 as shown in FIG. 5 (a) or FIG. 5 (b), the gift certificate is displayed as shown in FIG. 8 (a). When the sheet is inserted into the paper sheet loading unit 22, a message for instructing the operator to set the gift certificate face up is displayed on the operation display unit 82. And even if such a guidance screen is displayed on the operation display unit 82, when the operator sets the gift certificate with the back side of the gift certificate facing up, When the gift certificate is taken into the housing 12 and identified by the paper sheet identification unit 26, the determination unit 92 determines that the gift certificate is unacceptable and the factor identification unit 94 cannot accept it. The factor is identified as (e) a back ticket. In this case, as shown in the table of FIG. 4, as a subsequent process, the operator turns over the gift certificate (that is, with the front side facing up), and the paper sheet input unit of the valuable medium processing device 10. 22 need to be re-introduced. Therefore, as shown in FIG. 8 (b), the operation display unit 82 is instructed to the operator to reverse the gift certificate and put it back into the machine as a method for dealing with the unacceptable factor. The guidance screen is displayed. Then, the operator removes the gift certificate taken out from the reject unit 30 upside down and re-inserts it into the paper sheet insertion unit 22, and the gift certificate sent into the housing 12 is normally identified by the paper sheet identification unit 26. Then, the amount of the gift certificate is added to the “existing item” on the deposit screen of the operation display unit 82. Then, as shown in FIG. 7B, after the amount of money in the “Difference” field on the deposit screen of the operation display unit 82 becomes 0, when the operator presses the “Deposit complete” button on this deposit screen, Banknotes and gift certificates temporarily held in the first paper sheet temporary storage unit 34 or the second paper sheet temporary storage unit 36 are stored in the first paper sheet storage cassette 38 or the second paper sheet. It is stored in the storage cassette 40, and the deposit process in the valuable medium processing apparatus 10 is completed.

  As described above, the guide display “rejected” is displayed in the “cash” field or the “non-current item” field on the deposit screen of the operation display unit 82. Only when the factor is (b) an unidentifiable ticket, and the unacceptable factor identified by the factor identifying unit 94 is a factor other than the unidentifiable ticket, the deposit screen of the operation display unit 82 In FIG. 6 (a), the guide screen indicating “rejected” is not displayed in the “cash” field or the “non-current item” field. c), a guidance screen as shown in FIG. 7 (c), FIG. 8 (b) and the like is directly switched. The reason why such an operation is performed will be described below. When the unacceptable factor specified by the factor specifying unit 94 is (b) an indistinguishable ticket, the operation display unit 82 as shown in FIG. It is necessary to display a manual input screen. By displaying a guide display “rejected” on the operation display unit 82 as a trigger for transitioning to this screen, even a beginner does not get lost, as shown in FIG. You can move to the manual entry screen. On the other hand, if the unacceptable factor specified by the factor specifying unit 94 is a factor other than the non-identifiable ticket, “rejected” can be obtained by displaying only the content of the factor and the corresponding method on the operation display unit 82. The operator can respond to various rejection factors without displaying the guide display on the operation display unit 82.

  Further, in the present embodiment, when a valuable medium depositing process is performed by the valuable medium processing apparatus 10, if a plurality of types of unacceptable factors occur, the operation display unit 82 includes a factor specifying unit 94. Information on a plurality of response methods for each of the plurality of unacceptable factors specified by the above is sequentially displayed. When there are two types of unacceptable factors, banknotes and gift certificates corresponding to the unacceptable factors are accumulated in the reject unit 30 and the paper sheet stacking unit 32, respectively. become. For example, in a transaction for depositing a valuable medium by the valuable medium processing apparatus 10, (a) a transport error ticket and (b) an unidentifiable ticket are generated as unacceptable factors identified by the factor identifying unit 94. In this case, banknotes and gift certificates related to the transport error ticket are sent to the reject unit 30, and banknotes and gift certificates related to the unidentifiable ticket are sent to the paper sheet stacking unit 32. Then, on the operation display unit 82, first, a guidance screen regarding a handling method for a transport error ticket as shown in FIG. 6C is displayed. Thereafter, the operator takes out the banknotes and gift certificates from the reject unit 30 and re-inserts them into the paper sheet insertion unit 22, and the banknotes and gift certificates sent into the housing 12 are normally identified by the paper sheet identification unit 26. Then, on the operation display unit 82, a guidance screen regarding a method for dealing with an indistinguishable ticket as shown in FIG. Then, after the operator visually confirms the bill type or amount of the rejected bill or gift certificate and manually inputs it with the operation display unit 82, when the “return” button is pressed, the display content of the operation display unit 82 is displayed. Returning to the deposit screen, when the operator presses the “deposit complete” button on such a deposit screen, the first temporary hold unit 34 or the second temporary store unit 36 temporarily holds the sheet. The bills and gift certificates that have been stored are stored in the first paper sheet storage cassette 38 or the second paper sheet storage cassette 40, and the deposit processing in the valuable medium processing apparatus 10 is completed.

  In the above description, an example in which the information regarding the unacceptable factor specified by the factor specifying unit 94 and the information on how to deal with the unacceptable factor are displayed on the operation display unit 82 in the paper sheet processing mechanism 20 will be described. However, also in the coin processing mechanism 50, even when the coin identified by the coin identifying unit 56 is not normal and the determination unit 92 determines that such a coin is unacceptable, the paper sheet processing mechanism 20 An operation similar to the operation in is performed. Specifically, when the determination unit 92 determines that the coin is unacceptable based on the identification result by the coin identification unit 56, the factor specifying unit 94 determines that the coin is unacceptable by the determination unit 92. Identify unacceptable factors in Then, the control unit 80 outputs information on the unacceptable factor specified by the factor specifying unit 94 and information on how to deal with the unacceptable factor. The information output by the control unit 80 is displayed on the operation display unit 82, printed by the printer 88, or transmitted to an external device provided separately from the valuable medium processing device 10 by the communication unit 90. .

  According to the valuable medium processing device 10 and the valuable medium processing method of the present embodiment having the above-described configuration, the valuable medium such as banknotes, coins, and gift certificates inserted into the housing 12 is used as a paper sheet identification unit. 26, and the determination unit 92 determines whether to accept the valuable medium based on the identification result by the paper sheet identification unit 26, and the factor specifying unit 94 determines that the determination unit 92 cannot accept the value medium. Identify unacceptable factors in other valuable media. Then, the control unit 80 obtains information on how to deal with the unacceptable factor specified by the factor specifying unit 94 (specifically, for banknotes and gift certificates, information in the “post-processing” column in the table of FIG. 4). The output information is displayed on the operation display unit 82, printed by the printer 88, or transmitted to an external device provided separately from the valuable medium processing device 10 by the communication unit 90. As described above, when it is determined that the valuable medium put into the housing 12 is unacceptable, the operator outputs information on how to deal with the unacceptable factor, so that the operator Be able to recognize. For this reason, since it is possible to prevent the operator from re-inserting the rejected valuable medium into the housing 12, the convenience for the operator can be improved and the time for depositing the valuable medium can be reduced. It becomes possible to shorten.

  In addition, as described above, in the valuable medium processing apparatus 10 according to the present embodiment, in addition to the information regarding the handling method for the unacceptable factor, the information regarding the unacceptable factor itself (specifically, banknotes and gift certificates) Is also output in the "Rejected ticket type" column in the table of FIG. Such information is also displayed on the operation display unit 82, printed by the printer 88, or transmitted to an external apparatus provided separately from the valuable medium processing apparatus 10 by the communication unit 90.

  Further, in the valuable medium processing apparatus 10 of the present embodiment, as described above, when the determination unit 92 determines that the valuable medium is not acceptable during the processing of the valuable medium, it is specified by the factor specifying unit 94. When the unacceptable factor is (b) an unidentifiable ticket, a guide display indicating that there is a valuable medium determined to be unacceptable on the deposit screen displayed on the operation display unit 82 (specifically, 6 (b), “Reject” is displayed in the “Non-current item” column. When this guide display is pressed on the operation display unit 82, the display on the operation display unit 82 is displayed. The screen is switched from the deposit screen to a guidance screen (specifically, a manual input screen as shown in FIG. 7A) that shows how to deal with an unacceptable factor. To have.

  Further, in the valuable medium processing device 10 of the present embodiment, as described above, when there are a plurality of unacceptable factors specified by the factor specifying unit 94, a plurality of factors specified by the factor specifying unit 94 are specified. The control unit 80 outputs information on a plurality of handling methods for each of the unacceptable factors. Specifically, information regarding a plurality of handling methods for each of a plurality of unacceptable factors is displayed in order on the operation display unit 82.

  The valuable medium processing apparatus 10 and the valuable medium processing method according to the present embodiment are not limited to the above-described aspects, and various changes can be made.

  For example, the number of paper sheet stacking units 32 in the paper sheet processing mechanism 20 of the valuable medium processing apparatus 10 is not limited to one. Two or more paper sheet stacking units 32 may be provided in the paper sheet processing mechanism 20, and a shutter 33 may be provided corresponding to each paper sheet stacking unit 32. If it becomes such a structure, it will become possible to take out change reserve (banknote) separately for every cash register change machine. Further, the number of paper sheet storage cassettes 38 and 40 installed in the paper sheet processing mechanism 20 and the number of coin storage cassettes 68 and 70 installed in the coin processing mechanism 50 are not limited to two. Three or more paper sheet storage cassettes or coin storage cassettes may be installed. In this case, you may increase the number of paper sheet temporary storage parts corresponding to each paper sheet storage cassette, and the number of coin temporary storage parts corresponding to each coin storage cassette. Thus, by increasing the number of paper sheet stacking units, paper sheet storage cassettes, and coin storage cassettes constituting the valuable medium storage unit, it is possible to increase the storage pattern of the valuable medium in each valuable medium storage unit. Thus, it is possible to cope with various operation modes in the valuable medium processing apparatus 10.

  Moreover, in the valuable medium processing apparatus 10 of this Embodiment, you may divide the coin temporary storage part in the coin processing mechanism 50, a coin storage cassette, and a coin return box into a some area | region for every money type. For example, a coin temporary storage unit, a coin storage cassette, and a coin return box are respectively stored in six areas in which 1 yen coin, 5 yen coin, 10 yen coin, 50 yen coin, 100 yen coin, and 500 yen coin are stored. It may be divided. Furthermore, in a business form in which 1-yen coins and 5-yen coins are not used, two areas are allocated to 10-yen coins and 100-yen coins with a large circulation volume, and one area is allocated to 50-yen coins and 500-yen coins. You may make it allocate.

  Further, in the valuable medium processing apparatus 10 of the present embodiment, the eraser 28 is installed on each of the upper and lower sides of the conveyance path through which the paper sheet is conveyed in the paper sheet conveyance unit 24 of the paper sheet processing mechanism 20. Also good. In this case, the gift certificate conveyed along this conveyance path is erased on the front surface side of the gift certificate to be conveyed, regardless of whether the front surface is the upper side or the back surface is the upper side. The insert portion 28 can print predetermined contents such as “Done” on the front surface of the gift certificate. In this case, (e) the back ticket in the table of FIG. That is, regardless of whether the gift certificate is set in the paper sheet loading unit 22 with the front side or the back side of the gift certificate facing up, when the gift certificate is taken into the housing 12, the upper and lower sides of the eraser 28 Since any one of the erasers 28 can print a predetermined content such as “Done” on the front surface of the gift certificate, the gift certificate is not rejected.

  Moreover, although the valuable medium processing apparatus 10 mentioned above was demonstrated as an aspect used as a money_receiving | payment machine which performs the money_receiving | payment process of a banknote, a coin, and a gift certificate, this invention is not limited to such an aspect. The valuable medium processing apparatus according to the present invention may be used as a deposit / withdrawal machine capable of performing not only deposit processing but also withdrawal processing. In this case, the paper sheet processing mechanism and the coin processing mechanism of the valuable medium processing apparatus are provided with a bill recycling unit and a coin recycling unit, respectively. Bills and coins as reserves are thrown out of the body of the valuable medium processing device. In addition, such a valuable medium processing apparatus may be able to perform currency exchange processing.

  Moreover, although the valuable medium processing apparatus 10 of this Embodiment was demonstrated as having the paper sheet processing mechanism 20 which processes paper sheets, such as a banknote and a gift certificate, and the coin processing mechanism 50 which processes a coin. The installation of the coin processing mechanism 50 may be omitted, and the valuable medium processing device 10 may process only paper sheets such as banknotes and gift certificates. Moreover, the valuable medium processing apparatus 10 according to the present embodiment may be used as a banknote depositing apparatus that performs depositing process only on banknotes or a gift certificate depositing apparatus that performs depositing process only on gift certificates.

  Further, when the valuable medium processing apparatus 10 according to the present embodiment performs the processing of depositing the valuable medium, the store number and the cash register change register are displayed on the deposit screen of the operation display unit 82 as shown in FIG. A background color or character associated with the number may be displayed. By determining the background color and character of the deposit screen at the store floor, tenant, or cash register change machine, the operator immediately notices this when there is an error in the store number or cash register number in the valuable medium processing device 10. Will be able to.

  Further, in the valuable medium processing apparatus 10 according to the present embodiment, when the “payment completion” button is pressed on the deposit screen on the operation display unit 82 as shown in FIG. 7B, the screen of the operation display unit 82 is displayed. The store number, the store name, and the information such as the register number of the cashier change machine from which the valuable medium is collected and the name of the sales floor where the cashier change machine is installed may be displayed in a pop-up manner. . And on such a confirmation screen, the payment process in the valuable medium processing apparatus 10 may be completed on condition that the approval operation of the operator is accepted.

  In this case, when the “payment completion” button is pressed on the deposit screen on the operation display section 82 as shown in FIG. 7B, the store number manually entered by the operator at the start of the deposit process, By displaying various information including the cash register number on the operation display unit 82, even if the operator manually inputs the store number, the cash register number, etc., the manually input information is displayed before the completion of the deposit process. Since the operator can confirm this, if there is an input error, the operator can recognize this, and can prevent an input error such as a store number or a cash register number.

  Further, in the system including the valuable medium processing apparatus 10 according to the present embodiment, dictionary data that is information relating to a valuable medium (specifically, for example, a gift certificate) to be handled is centrally managed. Also good. Such a system is shown in FIG. In the system shown in FIG. 9, one or a plurality of valuable medium processing apparatuses 10 are arranged in the depositing room 2 in the backyard area 1 of the store, and the management terminal 200 is arranged in the depositing / dispensing room 4 in the backyard area 1. In addition, a store server 100 is disposed so as to be communicable with the valuable medium processing device 10 and the management terminal 200. Here, the store server 100 may be provided in the headquarters in a place different from the store, or may be provided in the store. The latest dictionary data updated in the management terminal 200 is distributed to all the valuable medium processing devices 10 in the store, and each valuable medium processing device 10 can identify the valuable medium using the latest dictionary data. It is like that.

  In such a system, dictionary data, which is information related to gift certificates to be handled, is centrally managed by the store server 100, and the management terminal 200 acquires dictionary data from the store server 100 online. The management terminal 200 distributes the acquired dictionary data to each valuable medium processing apparatus 10 online. If information about gift certificates, etc., to be handled is changed due to the occurrence of a new gift certificate that should be handled, the transaction of a gift certificate being canceled, or the issuer going bankrupt, Dictionary data is rewritten in the server 100. The management terminal 200 always inquires of the store server 100 for dictionary data online. When the dictionary data is rewritten in the store server 100, the management terminal 200 immediately asks the store server 100. The dictionary data is requested to be transmitted, so that the latest dictionary data is immediately sent from the store server 100 to the management terminal 200.

  In the prior art, dictionary data, which is information related to gift certificates to be handled, is managed in each store, and when the customer has many stores, it is necessary to update the dictionary data A recording medium such as a CD-R on which dictionary data is recorded is sent from the headquarters to each store. Specifically, first, a recording medium such as a CD-R in which dictionary data is recorded is sent from a gift certificate management company or the like to the customer's headquarters, and the customer's headquarters sends a CD- Recording media such as R are created. Then, when the recording medium such as the CD-R is sent from the customer's headquarters to each store, the person in charge of the store takes dictionary data into the management terminal 200 and uses the software of the management terminal 200 as a valuable device that is a slave unit. The dictionary data is distributed to the medium processing apparatus 10. However, such a method of the prior art has a problem that it takes more time (time lag) and time and effort as the number of affiliated stores increases. On the other hand, in the system as shown in FIG. 9, the management terminal 200 acquires dictionary data online from the store server 100, and the management terminal 200 distributes the acquired dictionary data to each valuable medium processing apparatus 10 online. Therefore, the cost of a recording medium such as a CD-R on which dictionary data is recorded becomes unnecessary, and the trouble of creating and shipping such a recording medium can be saved. Further, the dictionary data can be managed by the store server 100 only at the customer's headquarters, and the management of the dictionary data becomes easy.

  As a modification of the system as shown in FIG. 9, one valuable medium processing apparatus 10 among a plurality of valuable medium processing apparatuses 10 serves as a master unit, and dictionary data is stored in the valuable medium processing apparatus 10 serving as the master unit. You may come to manage. In addition, when information about a gift certificate to be handled is changed by registering a new gift certificate in each valuable medium processing device 10, this information is stored in the store server 100 or another valuable medium processing device 10. The dictionary data may be rewritten in the store server 100 or the like based on the information transmitted and transmitted from the valuable medium processing device 10. Specifically, the image data of the gift certificate read by the valuable medium processing apparatus 10 may be transmitted as dictionary data to another valuable medium processing apparatus 10 or the store server 100. As a result, it is possible to immediately respond to a regional ticket of a gift certificate or a new type of counterfeit ticket.

  Further, in the system provided with the valuable medium processing apparatus 10 according to the present embodiment, various devices arranged in the store are connected to be communicable with each other, and a Web server is introduced as a server. It may be possible to manage each device by using already installed general-purpose software such as Internet Explorer, for example, without newly installing. Such a system is shown in FIG. In the system shown in FIG. 10, a store computer 300, a user computer 310, a user printer 320, a valuable medium processing device 10, a money changer 400, a cash bus 500, and a safe 600 are disposed in the backyard area 1 of the store. Here, the cash bus 500 can store banknote bundles and wrapping coins, and can detect and output the denomination and the number of bundles (or the number). It has a function of storing and outputting information on the stock of the stored valuable medium. In addition, a gift certificate dispensing machine 800 is disposed at a service counter in the front area 5 of the store, and a cash register change machine 900 is disposed at a cash register counter. And each apparatus provided in such a backyard area | region 1 and the front area | region 5 is connected so that communication is mutually possible. As a result, the storage data of money and gift certificates in the valuable medium processing apparatus 10 and the money changer 400 are tabulated and monitored by the Web server using general-purpose software already installed in the user computer 310 such as Internet Explorer. You will be able to For this reason, even if a salesclerk does not go to the place of the real machine of the valuable medium processing apparatus 10 or the change machine 400, the state of these valuable medium processing apparatus 10 or the change machine 400 can be confirmed. In addition, the user printer 320 can print money, gift certificate storage data, etc. in the valuable medium processing device 10 or the money changer 400. Further, by sending a command signal to the valuable medium processing apparatus 10 or the money changer 400 by the user computer 310, it becomes possible to remotely operate the valuable medium processing apparatus 10 or the money changer 400. Further, the data of the gift certificate dispenser 800 and the cashier change machine 900 installed in the front area 5 can be confirmed by the user computer 310, and the movement of cash between the backyard area 1 and the front area 5 can be visualized. Can do. Further, by connecting the cash bus 500 and the safe 600 so as to be communicable with the user computer 310 and the like, the cash in the cash bus 500 and the safe 600 can be managed by the user computer 310 and the like.

  In the conventional system, each server installed in the store is managed with one of the server machine and cash processing machine as the parent machine, but the server machine has a low introduction rate and high installation cost. Had the problem of requiring specialized knowledge. Moreover, when using a cash processing machine as a main | base station, there existed a problem that management of another apparatus could not be performed with the said cash processing machine, while processing cash with this cash processing machine. In addition, the conventional technique has a problem in that the cash register change machine cannot be linked to other devices because the cash register change machine is not communicably connected to other devices. On the other hand, in the system as shown in FIG. 10, the devices provided in the backyard area 1 and the front area 5 are communicably connected to each other and a web server is introduced as a server. Since each device is managed using the installed general-purpose software, it becomes possible to collectively manage cash in and out in the front area 5 and cash in and out in the backyard area 1. Moreover, since it is not necessary to purchase a dedicated server machine, the investment cost can be reduced. Further, since each device can be remotely managed by the user computer 310 or the like, there is an advantage that it is not necessary to arrange a dedicated person near each device.

DESCRIPTION OF SYMBOLS 1 Backyard area 2 Depositing room 4 Depositing / receiving room 5 Front area 10 Valuable medium processing apparatus 12 Case 14 Lower door 20 Paper sheet processing mechanism 22 Paper sheet feeding part 23 Paper sheet feeding part 24 Paper sheet conveying part 26 Paper Leaf identification unit 27 Image sensor 28 Erasing unit 30 Rejecting unit 32 Paper sheet stacking unit 33 Shutter 34 First paper sheet temporary storage unit 36 Second paper sheet temporary storage unit 38 First paper sheet storage Cassette 40 Second paper sheet storage cassette 50 Coin processing mechanism 52 Coin insertion unit 54 Coin transport unit 56 Coin identification unit 58 Coin reject chute 60 Coin reject unit 61 First coin transport chute 62 First coin temporary storage unit 63 2nd coin conveyance chute 64 2nd coin temporary storage part 66 Coin return box 68 1st coin storage cassette 70 2nd coin storage cassette 75 Control part 80 Control part 2 Operation display unit 83 IC card reader 84 Storage unit 86 Authentication unit 88 Printer 90 Communication unit 92 Determination unit 94 Factor identification unit 100 Store server 200 Management terminal 300 Store computer 310 User computer 320 User printer 400 Change machine 500 Cash bus 600 Safe 800 Gift certificate dispenser 900 Cash register change machine

Claims (13)

An identification unit for identifying valuable media placed in the aircraft,
A determination unit that determines whether to accept a valuable medium based on the identification result by the identification unit;
A factor identifying unit for identifying a factor of unacceptable in a valuable medium determined to be unacceptable by the determination unit;
An output unit for outputting information on a method for dealing with an unacceptable factor specified by the factor specifying unit;
A valuable medium processing device.   The valuable medium processing apparatus according to claim 1, wherein the output unit outputs information on the unacceptable factor itself in addition to information on a method of dealing with the unacceptable factor.   The valuable medium processing apparatus according to claim 1, further comprising a display unit configured to display information on a response method for an unacceptable factor output by the output unit. The display unit includes a touch panel for displaying and inputting information,
When the determination unit determines that the valuable medium is unacceptable during processing of the valuable medium, a guide display indicating that there is a valuable medium determined to be unacceptable is displayed on the deposit screen displayed on the display unit. As shown,
4. The value according to claim 3, wherein when the guide display is pressed on the display unit, the display screen on the display unit is switched from a deposit screen to a guidance screen indicating a method for dealing with an unacceptable factor output by the output unit. Media processing device.   If the unacceptable factor identified by the factor identifying unit is an unidentifiable ticket that cannot be identified by the identifying unit, the amount of the valuable medium that is determined to be unacceptable by the determining unit is determined. 5. The valuable medium processing device according to claim 3, wherein a guidance screen for instructing an operator to input is displayed on the display unit.   6. The valuable medium processing device according to claim 1, further comprising a printing unit that prints information about a method of dealing with an unacceptable factor output by the output unit. 7.   The valuable medium processing device according to claim 1, further comprising a communication unit that transmits information about a method of handling an unacceptable factor output by the output unit to an external device. .   When there are a plurality of unacceptable factors specified by the factor specifying unit, the output unit outputs information on a plurality of handling methods for each of the plurality of unacceptable factors specified by the factor specifying unit. The valuable medium processing device according to any one of claims 1 to 7.   The valuable medium processing apparatus according to claim 1, wherein the valuable medium processed by the valuable medium processing apparatus includes at least one of banknotes, coins, and gift certificates.   In the case where the valuable medium processed by the valuable medium processing device is a gift certificate, when the unacceptable factor specified by the factor specifying unit is an expired ticket or an unacceptable ticket, the output unit The valuable medium processing device according to claim 9, wherein information for instructing an operator to contact a predetermined person is output as a response method for the factor.   When the valuable medium processed by the valuable medium processing device is a gift certificate, when the unacceptable factor specified by the factor specifying unit is a back ticket, the output unit responds to the unacceptable factor. 10. The valuable medium processing device according to claim 9, wherein the information indicating that the operator is instructed to turn the gift certificate upside down and reinsert it into the machine is output. A process of identifying a valuable medium put into the machine body by an identification unit;
Determining whether to accept a valuable medium based on the identification result by the identification unit;
Identifying unacceptable factors in a value medium determined to be unacceptable;
Outputting information on how to respond to the identified unacceptable factors;
A valuable medium processing method comprising:   The valuable medium processing method according to claim 12, further comprising a step of causing the display unit to display information on a response method for an unacceptable factor that is output.

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