JP2014187469A - Mobile communication terminal, incoming call automatic response control method, and incoming call automatic response control program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve control at the time of call incoming depending on situations such as situations of a transmission source (call origination source) and a transmission destination (incoming call destination) in a mobile communication terminal.SOLUTION: A mobile communication terminal obtains a first business sentence to give notice of the current state of a user of the terminal from a business sentence memory 105 when an incoming call to the terminal occurs. In addition, it obtains an urgency discrimination mode determined according to the states of users of a transmission source and the terminal from an urgency and the like setting memory 104, and obtains a second business sentence to request the transmission source to provide information used for the discrimination of urgency from the business sentence memory 105 depending on the urgency discrimination mode. The mobile communication terminal provides these first and second sentences for the transmission source, determines whether the incoming call is urgent or not on the basis of information provided in response to this, and a call incoming control unit 126 gives call incoming notice (call-out) if it is urgent.

Description

  The present invention relates to an apparatus, a method, and a program for appropriately controlling a response when an incoming voice call is received, for example, in a communication terminal such as a high-function mobile phone terminal called a smartphone.

  While mobile phone terminals have become widespread and it is convenient because you can receive calls even when you are away from home, there is a demand for answering only important calls because there are calls that are not very important. Various inventions for answering such a demand have been made. For example, Patent Document 1 described later relates to a mobile communication device and a mobile communication method for automatically answering an incoming call and requesting the input of a personal identification number, determining that the incoming call is an emergency when the personal identification number is correct, and making an emergency call. The invention is disclosed.

  Further, in Patent Document 2 described later, in a cellular phone set in a manner mode, an automatic response is made when an incoming call is received, a voice keyword is input, and when the voice keyword is correct by performing voice recognition, the manner mode is canceled and called. An invention for performing is disclosed. Further, Patent Document 3 described later discloses an invention related to a car navigation device that requests a caller with a synthesized voice to press a dial button corresponding to the urgency of a call content when an incoming call is received. ing. Further, Patent Document 4 discloses an invention relating to a mobile phone that can notify the caller of the reason when the incoming call cannot be answered.

  By using such an invention, it is possible to answer only important calls, notify users that they cannot answer calls, respond later, etc. Convenience can be improved.

JP 2004-023296 A JP 2004-282651 A JP-A-2005-341264 JP 2007-081995 A

  The inventions described in Patent Documents 1 to 4 basically correspond to the same person regardless of who is the transmission source (transmission source). However, there is a case where it is desired to change the response at the time of incoming call according to the transmission source. For example, if the transmission source is a customer, it is desirable to respond as quickly as possible when the transmission source determines that it is important, without requiring too complex input. On the other hand, if the sender is a friend or acquaintance, in order to respond only to incoming calls from friends or acquaintances with important requirements, it is necessary to request complicated input to some extent, Sometimes you want to be an acquaintance.

  Also, there is a case where it is desired to change the response at the time of incoming call depending on the situation of the user of the mobile communication terminal as the transmission destination (destination). For example, there is a request to change the response at the time of an incoming call depending on whether the user of the mobile communication terminal at the time of the incoming call is in a meeting or during a break. For example, if you are in a meeting, you want to answer only incoming calls from other parties that have important requirements for you, but if you are on a break, you can also answer incoming calls from family, friends, or acquaintances who have a hurry. Sometimes you want to.

  In view of the above, the present invention provides a mobile communication terminal such as a high-function mobile phone terminal, where a voice call is received, where the transmission source (source) is, and the situation of the user of the transmission destination (destination) The purpose of this is to perform the incoming call control more appropriately.

In order to solve the above problem, the mobile communication terminal of the invention according to claim 1 is:
Storage means for storing an urgency determination mode for determining the urgency for each communication destination and for each situation assumed by the user of the own device at the time of incoming call;
Based on information of an incoming message received at the time of an incoming call, a transmission source determination means for determining a transmission source;
Based on the schedule information of the user of the own device at the time of the incoming call, a status determination means for determining the status of the user of the own device,
First message acquisition means for acquiring a first message for notifying the transmission source of the situation based on the determined situation of the user of the own device;
Mode identifying means for referring to the information of the storage means based on the determined sender and the situation of the user at the time of the incoming call, and for specifying the urgency determination mode to be used;
A second message acquisition means for acquiring a second message for requesting input of information to the transmission source in order to determine the urgency based on the identified urgency determination mode;
A message sending means for automatically responding to an incoming call, sending the acquired first message and the second message to a sender, and requesting input of necessary information;
A discriminating means for receiving input information transmitted from a transmission source and discriminating whether or not the incoming call is urgent according to the specified urgency discriminating mode;
Incoming call control means for controlling to make a call when it is determined that the incoming call is urgent.

  According to the portable communication terminal of the first aspect of the present invention, the storage means stores the urgency determination mode for each communication partner and for each situation assumed by the user of the own device at the time of the incoming call. To do. The transmission source discriminating unit discriminates the transmission source based on the information of the incoming message, and the status discriminating unit discriminates the status of the user of the own device based on the user schedule information at the time of the incoming call. The first message acquisition unit acquires a first message for notifying the user status according to the determined user status. Further, the mode specifying means specifies the urgency determination mode to be used this time from the storage means according to the determined sender and the situation of the user.

  And a 2nd message acquisition means acquires the 2nd message which requests | requires the input of information to a transmission source, in order to discriminate | determine urgency based on the specified urgency discrimination mode. Thereafter, the message transmission means transmits the acquired first and second messages to the transmission source (communication partner) and requests input of necessary information. Based on the information sent from the sender in response to this, the determining means determines whether or not the current incoming call is urgent, and if it is determined that the incoming call is urgent, the incoming call The control means makes a call (incoming call notification).

  As a result, when an incoming voice call occurs in the own device, it is properly determined whether or not the incoming call is truly urgent, and an appropriate call (incoming notification) is issued for the urgent incoming call. You can go and connect the communication line and start talking. In other words, it is possible to save the trouble of answering an incoming call without urgency without making a call.

  According to the present invention, in a mobile communication terminal such as a high-function mobile phone terminal, when a voice call is received, depending on where the transmission source (source) is, the situation of the user of the transmission destination (destination), etc. Control incoming calls more appropriately. That is, it is possible to appropriately determine whether or not an incoming call is truly urgent and to respond only to an urgent incoming call.

It is a figure for demonstrating the outline of the communication network environment of embodiment. 3 is a block diagram for explaining an example of the configuration of a high-function mobile phone terminal 1. FIG. 6 is a diagram for explaining an example of schedule information managed by the storage device 103 of the high-function mobile phone terminal 1; FIG. It is a figure for demonstrating an example of the urgency discrimination mode managed by the memory | storage device 103 of the highly functional mobile telephone terminal 1. FIG. 7 is a diagram for explaining an example of incoming call control information managed by the storage device 103 of the high-function mobile phone terminal 1. FIG. 7 is a diagram for describing an example of urgency etc. setting information stored in an urgency etc. setting memory 104. FIG. It is a figure for demonstrating an example of the 2nd message managed by the message memory. 4 is a flowchart for explaining processing such as setting of emergency level setting information performed in the high-function mobile phone terminal 1; It is a figure for demonstrating the example of the input screen used at the time of execution of processes, such as a setting of urgent level setting information. 4 is a flowchart for explaining control processing at the time of an incoming call performed by the high-function mobile phone terminal 1; It is a flowchart following FIG.

  Hereinafter, embodiments of the apparatus, method, and program of the present invention will be described with reference to the drawings. The mobile communication terminal of the present invention can be applied to a high-function mobile phone terminal called a smartphone, a tablet PC having a communication function, a mobile phone terminal, or the like. However, in the embodiment described below, a case where the mobile communication terminal of the present invention is applied to a high-function mobile phone terminal called a smart phone or the like that has been widely spread in recent years will be described as an example.

[Outline of communication network environment]
FIG. 1 is a diagram for explaining an outline of a communication network environment of this embodiment to which a high-function mobile phone terminal to which an embodiment of the mobile communication terminal of the present invention is applied is connected. In FIG. 1, an embodiment of a mobile communication terminal of the present invention is applied to a high-function mobile phone terminal 1 shown on the lower end side. Details of the configuration and the like will be described later. The network 2 includes various wide area communication networks such as the Internet, a fixed telephone network, and a mobile telephone network, and various LANs (Local Area Networks) that connect to the Internet.

  For this reason, base stations 3 (1), 3 (2),... Of mobile phone networks and APs (Access Points) 4 (1), 4 (2),. Yes. In FIG. 1, a high-function mobile phone terminal 1 is a base station 3 (1) of a mobile phone network located in the vicinity or a wireless LAN access point (hereinafter abbreviated as AP) located in the vicinity and connectable. 4 (1) can be connected to the network 2 for communication.

  In addition, various mobile phone terminals 6 (1), 6 (2) are connected to the network 2 through a number of fixed telephones such as the fixed telephone 5 and neighboring base stations 3 (2),..., AP4 (2),. , ... can be connected. In FIG. 1, a mobile phone terminal 6 (1) is a conventional mobile phone terminal, and the mobile phone terminal 6 (2) is a high-level device called a smart phone or the like as in the high-function mobile phone terminal 1 of this embodiment. It is a functional mobile phone terminal. In addition, an information processing apparatus having various communication functions such as a PC (personal computer) 7 and a server apparatus 8 is also connected to the network 2.

  The high-function mobile phone terminal 1 connects a communication line with various communication terminals via the network 2 and can send and receive voice calls and text data. That is, the high-function mobile phone terminal 1 connects a communication line in response to a call from a fixed phone such as the fixed phone 5 and makes a call, or a mobile phone terminal such as the mobile phone terminals 6 (1) and 6 (2). In response to an outgoing call, a communication line can be connected to make a call.

  Further, it is assumed that predetermined call application software (hereinafter abbreviated as a call application) is mounted on the high-function mobile phone terminal 1 and the high-function mobile phone terminal 6 (2). In this case, the high-function mobile phone terminal 1 can make a call by connecting the communication line in response to a call request using the call application from the high-function mobile phone terminal 6 (2). Further, the high-function mobile phone terminal 1 receives e-mails transmitted from the mobile phone terminals 6 (1), 6 (2),..., The PC 7, etc., and the mobile phone terminals 6 (1), 6 ( 2)... And text data etc. can be transmitted / received to / from the PC 7 through a predetermined SNS.

  Since the present invention relates to processing at the time of incoming call in the mobile communication terminal, the case where an incoming call occurs to the high function mobile phone terminal 1 has been described. However, the high-function mobile phone terminal 1 can be used as a transmission source. That is, the high-function mobile phone terminal 1 can make a call by calling a fixed phone or a mobile phone on the network 2. It is also possible to make a call by making a call request to a target party using the call application, send an e-mail, or access a predetermined server device to download or upload information.

  Under such a network environment, the high-function mobile phone terminal 1 of this embodiment can perform communication using various transmission methods (communication methods). The high-function mobile phone terminal 1 according to this embodiment automatically responds to the user of the own device when an incoming call requesting a voice call (call incoming) occurs and the user of the own device cannot respond immediately. Is notified by voice message. Furthermore, the high-function mobile phone terminal 1 sends a voice message requesting the transmission source user to input information in accordance with a preset emergency determination mode determined by the transmission source (transmission source) and the user's situation. I will provide a. Based on the information from the sender that is input and transmitted in response to this voice message, it is properly determined whether the incoming call that occurred on the device is urgent or not, and the incoming call is determined according to the determination result. Control the time.

  Here, the transmission source (communication destination that is the transmission source) is managed by the high-function mobile phone terminal 1 based on identification information such as a telephone number included in an incoming message (incoming notification message) addressed to itself. Can be determined by referring to the address book data. The sender is roughly divided into friends, acquaintances, superiors, subordinates, colleagues, business partners, family members, relatives, etc., and the urgency of incoming calls to the machine depends on the destination (sending) And the importance is different.

  Further, as will be described later, the situation at the time of the user's incoming call can be grasped by the user's schedule information managed by the high-function mobile phone terminal 1, and in detail, T (Time), P (Position), O This is information indicating each content of (Occasion). Depending on the situation when the user of the high-function mobile phone terminal 1 receives an incoming call, the urgency and importance of the incoming call may change. For this reason, in the high-function mobile phone terminal 1 of this embodiment, it is possible to determine the presence / absence of urgency based on the urgency determination mode according to the transmission source (sender) and the user's own situation. ing.

  In this specification, there are the following three types of incoming calls requesting voice calls. (1) Incoming call in response to a call from a fixed telephone (incoming call through a fixed telephone network), (2) Incoming call in response to a call from a mobile phone terminal (incoming call through a mobile phone network), (3) From a call application An incoming call corresponding to an outgoing call (incoming call through peer-to-peer communication through the Internet).

[Configuration example of high-function mobile phone terminal 1]
Next, a configuration example of the high function mobile phone terminal 1 according to this embodiment will be described. FIG. 2 is a block diagram for explaining a configuration example of the high-function mobile phone terminal 1 of this embodiment. In the high-function mobile phone terminal 1 shown in FIG. 2, the wireless communication unit 101B converts the signal received through the network 2 into data that can be processed by the own device, or conforms various data for transmission to the protocol. It is converted into a signal and sent to the network 2. A transceiver antenna 101A is connected to the wireless communication unit 101B.

  The call processing unit 101C connected to the wireless communication unit 101B converts voice data from a communication partner supplied through the wireless communication unit 101B into a voice signal (analog signal) during a voice call, and uses this as a receiver. To the speaker 101R. Thereby, an audio signal from the communication partner is emitted from the speaker 101R. Also, the call processing unit 101C converts the voice of the user of the high-function mobile phone terminal 1 collected through the microphone 101S as a transmitter during voice call into voice data (digital signal), and wirelessly converts it. Supply to the communication unit 101B. As a result, the voice of the user of the high-function mobile phone terminal 1 is transmitted to the network through the wireless communication unit 101B and the transmission / reception antenna 101A, and transmitted to the communication partner.

  The control unit 102 controls each unit of the high-function mobile phone terminal 1, and although not shown, a CPU (Central Processing Unit), a ROM (Read Only Memory), and a RAM (Random Access Memory) are connected through a CPU bus. It is the computer device comprised by this. The control unit 102 also functions as an application execution unit that executes various applications (hereinafter abbreviated as applications). Further, as will be described later, the control unit 102 includes a transmission source determination unit that determines the transmission source, a situation determination unit that determines the status of the user of the own device, and a mode specification unit that specifies the urgency determination mode used when an incoming call is received. It also has the function of

  The storage device 103 includes a nonvolatile memory as a recording medium, and performs writing / recording holding / reading / deleting various application programs and data obtained by various processes to the nonvolatile memory. The storage device 103 also stores and holds information such as address book data, schedule information, urgency determination mode, and incoming call control information.

  Note that the address book data is different for each destination, such as the name, address, mobile phone number, fixed phone number, e-mail address for mobile phone, e-mail address for PC, company name, etc. It manages information. The schedule information includes daily life patterns of users, events that occur at any time, and the like. The urgency determination mode is obtained by associating identification information of each urgency determination mode with information indicating the contents of each urgency determination mode. The incoming call control information is information indicating what kind of control is performed when an incoming call is made according to the importance of the incoming call.

  Here, specific examples (one example) of schedule information, urgency determination mode, and incoming call control information managed by the storage device 103 will be described. First, a specific example (one example) of schedule information and incoming call control information will be described. FIG. 3 is a diagram for explaining an example of schedule information managed by the storage device 103 of the high-function mobile phone terminal 1 according to this embodiment. As shown in FIG. 3, the schedule information manages information on holiday vacations, information on weekday life patterns, information on holiday life patterns, and information on events that occur at any time or periodically.

  In the information on holiday leave, when is the basic holiday (basic holiday)? Manage sometime). Information on lifestyle patterns on weekdays shows what patterns you live on weekdays, such as waking up on weekdays (days other than holidays), breakfast, work, company, lunch, return home, dinner, bedtime, etc. Manage information.

  In addition, in the information regarding attendance and return, it is possible to manage patterns according to the moving means to be used. Therefore, as shown in FIG. 3, when leaving work at 7 am, I arrived at the station at 7:15 am, moved by train from 7:20 am to 8:15 am, You can manage the pattern of arriving at the destination station at 15 minutes, moving on foot, and arriving at the company at 8:35 am. Similarly, the pattern can be managed for each moving means when returning home. In addition to walking and trains, there are various moving means such as bicycles, motorcycles, automobiles, buses, airplanes, and ships.

  In the information on the life pattern of the holiday, information indicating what pattern is used on the holiday, such as wake-up on the holiday, breakfast, walk, lunch, dinner, group, and bedtime, is managed. With information on events that occur at any time or periodically, it is possible to finely manage schedules for leisure such as business trips, meetings, and family trips. FIG. 3 shows a case in which schedules for business trips to Fukuoka, planning meetings, and family trips are managed.

  Note that the schedule information shown in FIG. 3 is merely an example. Time (Time), Place (Place), and Case (Occasion) can be managed for the items (single schedule) constituting the schedule information. Specifically, the time (Time) information can be managed as year, month, day of the week, and time, and the place (Place) information includes various information such as home, work place, visited place, business trip place, waypoint, etc. Information can be managed. In addition, as information related to occasion, various information such as commuting, attending school, work, conference, leisure, group, sleep, entertainment, etc. can be managed.

  Next, a specific example (one example) of the urgency determination mode will be described. FIG. 4 is a diagram for explaining an example of the urgency determination mode managed by the storage device 103 of the high-function mobile phone terminal 1 according to this embodiment. As shown in FIG. 4, the urgency determination mode manages identification information of each urgency determination mode and information indicating the contents of each urgency determination mode. In this embodiment, the identification information of each emergency determination mode is a one-digit number from 1 to 5. For this reason, in the following description, each urgency determination mode is described as urgency determination mode 1, urgency determination mode 2,. The information indicating the contents of each urgency determination mode indicates what kind of information is requested from the transmission source when each urgency determination mode is selected and whether or not there is urgency. It is information to show.

  Specifically, the urgency determination mode 1 is a mode in which the user of the transmission source (sender) is requested to input “1” or “2” as information for determining urgency. In the urgency determination mode 2, as information for determining urgency, first, input of “1” or “2” is requested, and when “1” is selected, an answer to a secret word or a secret question is obtained. Is required.

  The secret word is a request for input of a word corresponding to the word transmitted from the transmission destination (destination) to the transmission source (transmission source). For example, when the word “sea” is given, the word “sky”, which is determined in advance as the corresponding word, becomes a secret word. The answer to the secret question is, for example, “Please enter your daughter's birthday” or “Please tell me the name of your pet.” It asks questions that only people know the answer to, and asks for an answer according to this question.

  Answers to secret questions and secret questions are managed by the storage device 103 of the high-function mobile phone terminal 1, and are notified in advance to a target communication partner as necessary. The answer to the secret word or secret question from the sender (sender) is provided as voice information, or is input through an input means such as a software keyboard provided in the communication terminal of the sender (sender). It may be provided as numeric information or text information. It is also possible to use a predetermined numeric password, character password, or voice password instead of the answer to the secret word or secret question.

  In the urgency determination mode 3, as information for determining urgency, first, input of “1” or “2” is requested, and input of voice information is requested when “1” is selected. Is. In this case, the voice information is voice information for performing identity verification. For this reason, the voice information of the user of the communication partner who is the subject of identity verification is collected in advance and stored in the storage device 103 of the high-function mobile phone terminal 1 for use.

  The urgency determination mode 4 requests input of an answer to a secret word or a secret question as information for determining urgency. Answers to secret questions and secret questions are provided as voice information, numerical information, and text information as described above, and are managed by the high-performance mobile phone terminal 1 and are used as necessary. The communication partner is notified in advance. The urgency determination mode 5 requests input of voice information as information for determining urgency. As described above, the voice information is voice information for performing identity verification. The voice information of the communication partner user who is the subject of identity verification is collected in advance, and the highly functional mobile phone terminal 1 Stored in memory.

  As described above, the storage device 103 of the high-function mobile phone terminal 1 of this embodiment manages the five urgency determination modes so that they can be used properly. Note that the urgency determination mode illustrated in FIG. 4 is an example, and depending on what information is provided from the transmission source to determine the urgency, various urgency determination modes are set. Can be used.

  Next, a specific example (one example) of incoming control information will be described. FIG. 5 is a diagram for explaining an example of incoming call control information managed by the storage device 103 of the high-function mobile phone terminal 1 according to this embodiment. As shown in FIG. 5, the incoming call control information includes importance and control contents. As will be described later in detail, in this embodiment, the importance is determined (selected) in advance according to the transmission source and the situation at the time of the user's incoming call.

  In the incoming control information shown in FIG. 5, information from importance 1 to importance 9 is set. The importance levels 1 to 3 indicate that calling (call notification) is performed until the transmission source (transmission source) gives up or the transmission destination (destination) responds to the incoming call. However, importance level 1 indicates sound, vibration, and display, importance level 2 indicates vibration and display, and importance level 3 indicates only by display.

  In addition, importance 4 to importance 6 are for instructing to record a voice message from a transmission source (destination) in response to an automatic response after making a call a predetermined number of times and switching to an answering machine mode. is there. However, the importance level 4 indicates sound, vibration, and display, the importance level 5 indicates vibration and display, and the importance level 6 indicates only by display.

  The importance level 7 to the importance level 9 are for instructing to release a line by sending a response impossible message automatically after calling a predetermined number of times. However, importance level 7 indicates sound, vibration, and display, importance level 8 indicates vibration and display, and importance level 9 indicates only by display and indicates that calling (incoming call notification) is performed. Control information at the time of incoming call is registered in the storage device 103 in the manner shown in FIG. 4 so that the content of control at the time of incoming call is determined by the importance. Although not shown in FIG. 5, in the high-function mobile phone terminal 1 of this embodiment, for example, when the importance is 0, the incoming call notification is not performed.

  Which importance is used is determined by the user of the high-function mobile phone terminal 1. More specifically, the importance is, for example, a partner such as the death of a family member or relative, complaints from an important customer, bill failure, bankruptcy of a business partner, birth of a child, tsunami warning, Sakai team victory, home fire. It is determined by the user in consideration of events that may occur in relation to In addition, the incoming call control information shown in FIG. 5 is an example, and other than the example shown in FIG. 5, the incoming call control can be performed in various ways.

  The urgency etc. setting memory 104 stores urgency etc. setting information including an urgency discrimination mode for judging whether there is an urgency of the incoming call or an importance level for determining a call (incoming call notification) mode at the time of incoming call. Hold. FIG. 6 is a diagram for explaining an example of urgency etc. setting information stored in the urgency etc. setting memory 104.

  In the high-function mobile phone terminal 1 of this embodiment, the urgency etc. setting information stored in the urgency etc. setting memory 104 is for each transmission source (originating source) as shown in FIG. The urgency determination mode and the importance are set for each situation (TPO) assumed when the user receives a call. In the urgency etc. setting information shown in FIG. 6, the description “urgency” means the urgency determination mode. As the user status (TPO), the time (T) and the place (P) need only be managed by the schedule information. Therefore, the case (O) is mainly managed by the setting information such as the urgency. Specifically, there are various cases such as a meeting, a visitor, a train ride, and sleep. In addition, various cases such as meeting, resting, vacation, etc., and when the user is a student, such as during class or during a test, are included.

  FIG. 6 shows the urgency setting information in the case where the sender is “Taro □□” who is the business partner and “Hanako XX” who is the family. The transmission source can be specified by transmission source identification information such as a mobile phone number and a fixed phone number. And if the sender is “Taro”, the emergency determination mode is “1” when the status of the user who is the recipient is “meeting” and “sleeping”. The degree is “1”. Also, if the sender is “Taro”, and the status of the user of the aircraft is “busy” and “getting on the train”, the emergency determination mode is “1” and the importance is “ 2 ”.

  Also, if the sender is “Hanako”, the urgency determination mode is “3” when the status of the user of the recipient machine is “meeting” and “visiting”. The degree is “2”. Also, if the sender is “Hanako XX” and the user's status is “on the train”, the emergency determination mode is “2” and the importance is “2”. When the status of the user of the machine is “sleeping”, the emergency determination mode is “1” and the importance is “1”.

  Each emergency determination mode in FIG. 6 corresponds to the emergency determination mode described with reference to FIG. Each importance level corresponds to the importance level described with reference to FIG. As described above with reference to FIG. 6, the urgency etc. setting memory 104 of the high-function mobile phone terminal 1 according to this embodiment thus has a transmission source and a transmission destination of its own device. The urgency determination mode and the importance level are set according to the assumed situation at the time of the user's incoming call.

  Then, in the high function mobile phone terminal 1 of this embodiment, based on the urgency etc. setting information in the urgency etc. setting memory 104, urgent discrimination processing at the time of incoming call and control processing such as incoming call notification are performed. . The setting of the urgency etc. setting information in the urgency etc. setting memory 104 will be described later in detail, but the user of the high function mobile phone terminal 1 can easily and quickly perform it through the touch panel 111 or the like. Further, the urgency etc. setting information shown in FIG. 6 is an example, and the urgency etc. setting information can be managed in various other ways.

  The message memory 105 requests the transmission source to provide information to the transmission source in order to notify the transmission source of the status of the user of the user's own device, and the urgency determination. 2 Memorize and hold the message. The first message is based on the user's schedule information, such as “I'm currently in a meeting”, “I'm currently in the market”, “I'm on the train”, “I ’m sleeping now”, etc. It is determined according to the situation of the user at the time of the incoming call that can be discriminated. For this reason, in the message memory 105, a large number of types of first messages according to an assumed user situation are stored and held in advance.

  The second message stored and held in the message memory 105 is determined according to the urgency determination mode. FIG. 7 is a diagram for explaining an example of the second message that is stored and held in the message memory 105. Also in FIG. 7, the description “urgency” corresponds to the urgency determination mode. As shown in FIG. 7, the second message used in the urgency determination mode is recorded in association with each urgency determination mode.

  As described with reference to FIG. 4, in the urgency determination mode 1, information that requests input to determine the presence or absence of urgency to the transmission source is numeric information “1 or 2”. is there. For this reason, as shown in FIG. 7, the second message in the case of the urgency determination mode 1 is to first press “1” in case of emergency and “2” otherwise. Is a second message. After receiving the input information “1” or “2” transmitted from the communication terminal of the transmission source after the second message is provided to the transmission source user and receiving “1” For example, a voice message “calling” is transmitted to perform the calling process. In addition, when “2” is received, for example, a voice message “Please give me a message after a beeping sound” is transmitted, and the incoming message is not recorded, but the recorded message is recorded. It will be.

  As described with reference to FIG. 4, in the urgency determination mode 2, information that requests input to determine the presence or absence of urgency to the transmission source is numeric information “1 or 2”. For example, it is assumed that it is a secret word. For this reason, as shown in FIG. 7, the second message in the case of the urgent discrimination mode 2 is to first press “1” in case of emergency and “2” otherwise. Is a second message. After the second message is provided to the transmission source user, the input information “1” or “2” transmitted from the transmission source communication terminal is received. Then, when “1” is received, for example, the second message is followed by a sentence requesting input of a secret word “Please enter a secret word for“ sea ”.”

  After transmitting the subsequent second message, if the password transmitted from the communication terminal of the transmission source is received and matches the password held by the own device (in the case of OK), for example, “Calling” "The voice message" is sent and the call process is performed. Also, in the case of a mismatch with the secret word held by the own device (in the case of NG), for example, a voice message “Please give me a message after a beep.” The message will be recorded. Also, after sending the first second message, if you receive “2” from the sender, for example, send a voice message “Please message after a beep.” Without doing so, the process of recording the incoming message will be performed.

  As described with reference to FIG. 4, in the urgency determination mode 3, information that requests input to determine the presence or absence of urgency to the transmission source is numeric information “1 or 2”. It is voice information. For this reason, as shown in FIG. 7, the second message in the case of the urgent discrimination mode 3 is to first press “1” in case of emergency and “2” otherwise. Is a second message. After receiving the input information “1” or “2” transmitted from the communication terminal of the transmission source after the second message is provided to the transmission source user and receiving “1” Is the second message followed by the statement "Relationship between the customer and the person, please tell us your name."

  After transmitting the subsequent second message, the voice information transmitted from the communication terminal of the transmission source is received, and as a result of the voice recognition using the voice information held by the own device, the identity can be confirmed ( In the case of OK), for example, a voice message “Calling” is transmitted to perform the calling process. In addition, when the identity cannot be confirmed (in the case of NG), for example, a voice message “Please give me a message after a beeping sound” is sent, a call is not made, and a recorded message is sent. Processing will be performed. Also, after sending the first second message, if you receive “2” from the sender, for example, send a voice message “Please message after a beep.” Without doing so, the process of recording the incoming message will be performed.

  In addition, as described with reference to FIG. 4, in the case of the urgency determination mode 4, the information for requesting input to determine the presence or absence of urgency to the transmission source is, for example, an answer to a secret question. Shall. For this reason, as shown in FIG. 7, the second message in the case of urgent discrimination mode 4 is “Please input the birthday of your daughter's child in the case of emergency. "Please give me a message after a beep." Is the second message.

  After the second message is provided to the transmission source user, the information indicating the birthday transmitted from the transmission source communication terminal is received, and a predetermined person (in this example, daughter) If it matches the birthday of (XX child) (for OK), for example, a voice message “calling” is transmitted to perform the calling process. In addition, when it does not coincide with the birthday of a predetermined person held by the own device (in the case of NG), the call is not made and the recording process of the transmitted message is performed. Note that information used to determine whether the incoming call is urgent, such as “daughter's XX child's birthday”, is associated with identification information such as the telephone number of the caller, for example, as a storage device 103 and so on.

  As described with reference to FIG. 4, in the urgency determination mode 5, the information for requesting input to determine the presence or absence of urgency to the transmission source is predetermined audio information. For this reason, as shown in Fig. 7, the second message in case of urgency discrimination mode 5 is as follows: "In case of emergency, please tell us the relationship between the business and the person, and your name. If not, please give me a message after a beep. ”Is the second message. After the second message is provided to the user of the sender, the voice information transmitted from the sender communication terminal is received, and the result of voice recognition using the voice information held by the own device results in identity verification. If it is possible (in the case of OK), for example, a voice message “calling” is transmitted to perform the calling process. If the identity cannot be confirmed (in the case of NG), the calling process is not performed, and the recording process for the transmitted message is performed.

  As described above, in the message memory 105 of the high-function mobile phone terminal 1 of this embodiment, as described with reference to FIG. A series of second messages determined according to the urgency determination mode is stored and held. The first and second message parts stored and held in the message memory 105 are read out as necessary and transmitted to the communication terminal of the transmission source.

  Note that the first message and the second message are transmitted to the transmission source as voice messages. For this reason, the first message and the second message may be held in the form of audio data, or may be held in the form of text data and converted into an audio signal. You may transmit to a transmission origin. Moreover, the 2nd message shown in FIG. 7 is an example, The message of a various aspect can be used.

  The operation unit 106 includes hardware keys provided in the high-function mobile phone terminal 1, receives an operation input from the user, and supplies the received information to the control unit 102. The hardware keys provided in the operation unit 106 are, for example, a power on / off key, several function keys for executing basic functions, and the like. The time control unit 107 manages the current date, current day, and current time.

  The wireless LAN unit 108 corresponds to, for example, a Wi-Fi standard wireless LAN, and transmits and receives signals to and from nearby Wi-Fi standard APs (access points). The wireless LAN unit 108 also has a function of detecting an SSID that identifies an AP that is a transmission source of the received signal from the received signal, and detecting a received electric field strength of the received signal. The wireless LAN unit 108 is connected to a wireless LAN antenna 108A. The GPS unit 109 and the GPS antenna 109A measure the current position of the own device.

  The display unit 110 receives various image data and video data, converts them into video signals, and displays images and videos corresponding to the video signals on its own display screen. The touch panel 111 attached to the display screen of the display unit 110 constitutes a so-called software key together with information displayed on the display screen. Therefore, the control unit 102 can recognize an instruction input from the user based on information indicating the user's designated position from the touch panel 111 and information displayed on the display screen of the display unit 110 corresponding to the designated position. It is like that.

  The audio output unit 112 converts various audio data supplied thereto into an analog audio signal and supplies the analog audio signal to the speaker 113. As a result, sound corresponding to the sound data supplied to the sound output unit 112 is emitted from the speaker 113. The audio output unit 112 and the speaker 113 are used, for example, when emitting a ringtone or realizing a TTS (Text To Speech) function. The vibrator 114 is controlled by the control unit 102 to generate a predetermined pattern of vibrations, and notifies the occurrence of an incoming call or warning by vibration at the time of incoming call or warning.

  The setting information maintenance unit 121 sets, changes, and deletes urgent setting information (FIG. 6) in the urgent setting memory 104 based on an instruction input from the user input through the touch panel 111. The first message acquisition unit 122 acquires the first message from the message memory 105 based on the user situation specified based on the schedule information in the storage device 103 at the time of the incoming call. The second message acquisition unit 123 acquires the second message from the message memory 105 according to the urgency determination mode specified at the time of the incoming call. The urgency determination mode can be specified by referring to the urgency etc. setting information in the urgency etc. setting memory 104 based on the transmission source and the user situation at the time of the incoming call.

  The transmission source can be specified by referring to the address book data in the storage device 103 based on the telephone number or the like included in the incoming message. In addition, the situation of the user at the time of incoming call is specified based on the schedule information in the storage device 103 as described above. The first message selected by the first message acquisition unit 122 and the second message selected by the second message acquisition unit 123 are controlled by the control unit 102 as voice messages. Sent to the sender's communication terminal.

  The numerical information determination unit 124 determines whether the numerical information provided from the transmission source is “1 or 2” or the like when the transmission source requests the transmission source for numerical information using the second message described above. . The numerical information transmitted from the transmission source is provided as synthesized speech of two speech signals having different frequencies, generally called DTMF (Dual Tone Multi Frequency). For this reason, the numeric information discriminating unit 124 is provided (transmitted) by detecting the combination of the frequencies of the two audio signals constituting each of the synthesized speech sequentially provided from the transmission source. ) The numbers detect something. In addition, when the input of the numeric password is requested, the numeric information discriminating unit 124 can discriminate what numeric string the transmitted numeric information is.

  When the secret word discriminating unit 125 requests the sender to provide an answer to the secret word or secret question as text information by the second message described above, the secret word discriminating unit 125 responds to the secret word or secret question provided by the sender. Determine the character string that is the answer. The secret word discriminating unit 125 discriminates each character constituting the transmitted character information using the dictionary data of the storage device 103.

  When the voice information recognizing unit 126 requests the transmission source to provide the voice information by the second message described above, the voice information provided from the transmission source and the voice information previously held in the own device Identity verification is performed by voice recognition processing based on. When requesting the provision of an answer to the secret information or secret question of the voice information, the voice information recognition unit 126 recognizes the transmitted voice information and holds the secret word or secret held by the high function mobile phone terminal 1. It also has a function of determining whether or not it matches the answer to the question. The incoming call control unit 127 controls incoming call notification according to the importance determined based on the transmission source and the user's situation at the time of incoming call. Here, the importance is information specified by referring to the urgency etc. setting information in the urgency etc. setting memory 104 based on the transmission source and the situation when the user of the high function mobile phone terminal 1 receives the call. .

  In the high-function mobile phone terminal 1 of this embodiment having such a configuration, the control unit 102, the setting information maintenance unit 121, the first message acquisition unit 122, the second message acquisition unit 123, and the numbers The information discriminating unit 124, the secret word discriminating unit 125, the voice information recognizing unit 126, and the incoming call control unit 127 are the parts that realize the main functions. The function of each of these parts makes it possible to properly determine the urgency of incoming calls that occurred on the device, taking into consideration the situation of the sender and the user of the device, and if there is urgency, You can control the incoming call according to the importance of the. The urgency etc. setting information used at this time can be set in the urgency etc. setting memory 104 in accordance with the user's operation.

[Processing for setting urgent information, etc.]
FIG. 8 is a flowchart for explaining processing such as setting of urgent setting information performed in the high-function mobile phone terminal 1. FIG. 9 is a diagram for explaining an example of an input screen used when executing processing such as setting of urgent setting information shown in FIG.

  The processing shown in FIG. 8 is performed in the high-function mobile phone terminal 1 from the predetermined menu displayed on the display unit 110, for example, setting of urgent setting information such as “maintenance setting information maintenance”. This is executed in the control unit 102 when an item to be selected is selected. When the processing is executed, the control unit 102 first controls the setting information maintenance unit 121 to read out the address book data stored and held in the storage device 103 to form a contact list list. As shown in FIG. 9 (A), it is displayed on the display unit 110 (step S101).

  Then, under the control of the control unit 102, the setting information maintenance unit 121 receives a selection input of a target contact (communication partner) from the displayed contact list list through the touch panel 111 (step S102). Specifically, since the contact list is displayed as shown in FIG. 9A, a finger or the like is brought into contact with the position on the touch panel 111 corresponding to the display position of the contact whose importance is set. Accept an operation (tap operation). And the setting information maintenance part 121 discriminate | determines whether predetermined | prescribed end operation, such as pressing down the predetermined | prescribed function button provided as a hardware button in the high function mobile telephone terminal 1, for example, was performed (for example). Step S103).

  If it is determined in step S103 that a predetermined end operation has been performed, a predetermined end process such as deleting the contact list on the display unit 110 and switching to the home screen or the like is executed (step S104). The process shown in FIG. 8 ends. If it is determined in step S103 that the predetermined end operation has not been performed, it is determined whether or not a contact has been selected from the contact list (step S105).

  If it is determined in the determination process in step S105 that no contact is selected, a process such as a process for scrolling the contact list is performed according to the accepted operation (step S106), and step S102 is performed. Repeat the process from. If it is determined in the determination process in step S105 that a contact has been selected, a setting input acceptance process for setting information such as urgency is executed (step S107).

  In the setting input acceptance process in step S107, first, the urgency etc. setting screen for the contact selected in step S102 is displayed, and the urgency determination mode and the importance level maintenance for the selected contact (source) are displayed. Prepare an environment for accepting (setting, changing, deleting). That is, for each transmission source, a selection input of each of the assumed situation (TPO), urgency determination mode, and importance at the time of the incoming call of the user of the high-function mobile phone terminal 1 that is the destination can be accepted To.

  Specifically, in step S107, an emergency setting screen for each contact (transmission source) as shown in FIGS. 9B and 9C is displayed, and the situation of the user of the own device that is the destination ( TPO), urgency determination mode, and importance can be set and changed. In FIGS. 9B and 9C, the description “urgency” corresponds to the urgency determination mode. Further, the deletion can be performed on a transmission source basis in the high-function mobile phone terminal 1 of this embodiment.

  On the urgency etc. setting screen, the user's situation (TPO) can be set or changed by positioning the cursor in the display field of the user's situation (TPO) of the user's own device as the destination. In FIG. 9B, the display “TPO: conference” indicates a situation at the time of an incoming call that is assumed by the user of the own device that is the currently selected destination. Then, in FIG. 9B, by operating the up arrow button B11 and the down arrow button B12, it is possible to change the assumed situation (TPO) of the user at the time of the incoming call. That is, “conference”, “visitor”,..., “Train”, “sleep”,. In addition, it is possible to adopt a configuration in which each of the TPOs is selected, such as “meeting at a company in the morning” and “meeting at a customer in the afternoon”. However, in this case, since the setting contents may become too fine, in this embodiment, “(O (Occasion))” is mainly used.

  On the urgency etc. setting screen, the urgency discrimination mode can be set or changed by positioning the cursor in the display column of the urgency discrimination mode. In FIGS. 9B and 9C, the display of urgency means the urgency determination mode. 9 (B) and 9 (C), the emergency determination mode is performed by operating the up arrow button B21 and the down arrow button B22, as described with reference to FIG. It can be changed within the range of “5”. When the cursor is positioned in the urgency determination mode, as shown in FIG. 9B, the content of control according to the selected urgency determination mode is shown on the lower half side of the urgency etc. setting screen. Since the information (description) is displayed, the user can select the target urgency determination mode while confirming the contents of the control when selecting the urgency determination mode.

  On the urgency etc. setting screen, the importance can be set or changed by positioning the cursor in the importance display field. 9B and 9C, the importance is “1-9” as described with reference to FIG. 5 by operating the up arrow button B31 and the down arrow button B32. It can be changed within the range. When the cursor is positioned at the importance level, as shown in FIG. 9C, information indicating the content of control according to the selected importance level (explanatory text) is displayed on the lower half side of the urgency etc. setting screen. ) Is displayed, the user can select the target importance while confirming the contents of the control when selecting the importance.

  When the “OK” button shown at the lower end of the importance setting screen shown in FIG. 9B is selected, the sender is set and changed for each situation of the destination user. The urgency determination mode and the importance are recorded in the urgency etc. setting memory 104. Then, the process of step S107 is terminated, and the process from step S101 is repeated. Further, when the “End” button shown at the lower end portion is selected on the urgency etc. setting screen shown in FIG. 9B, the urgency etc. setting information for the transmission source is not performed and the step is performed. After the process of S107 is completed, the process from step S101 is repeated.

  Further, it is assumed that the “delete” button shown at the lower end is selected on the urgency etc. setting screen shown in FIG. In this case, confirmation is made as to whether or not the urgency setting information about the transmission source may be deleted. Then, when it is confirmed that deletion is possible, such as when a predetermined operation is performed, the urgency etc. setting information of the sender is deleted from the urgency etc. setting memory 104 and the urgency etc. setting information about the sender is deleted. After the process of step S107 is completed, the process from step S101 is repeated. If the confirmation that deletion is possible is not obtained, the setting input acceptance process in step S107 is continued.

  In this way, through the processing shown in FIG. 8, the urgency etc. setting information having the contents described with reference to FIG. 6 is set in the urgency etc. setting memory 104 or the set urgency etc. setting information is changed. Can be deleted or deleted. As a result, the urgency etc. setting information in which the urgency discrimination mode and the importance level are set is arranged in the urgency etc. setting memory 104 for each transmission source and each incoming user's incoming situation. Used for.

[Control processing for incoming calls]
FIG. 10 and FIG. 11 are flowcharts for explaining control processing at the time of incoming call performed by the high-function mobile phone terminal 1. The processing shown in FIGS. 10 and 11 is executed by the control unit 102 when the high function mobile phone terminal 1 detects an incoming call addressed to itself. Then, the control unit 102 refers to the address book data in the storage device 103 based on identification information such as the telephone number of the transmission source (transmission source) included in the received incoming message addressed to the own device, and determines the transmission source. (Step S201).

  Next, the control unit 102 refers to the schedule information in the storage device 103 and determines the current user status (step S202). Note that the current date and current time specifying the current time can be acquired from the time control unit 107. Then, the control unit 102 controls the first message acquisition unit 122 to select the first corresponding to the current user situation from among a large number of first messages stored and held in the message memory 105. A process for acquiring a message is performed (step S203).

  Thereafter, the control unit 102 refers to the urgency etc. setting memory 104 based on the transmission source discriminated in steps S201 and S202 and the current user status, and specifies the urgency discrimination mode and importance used this time. (Step S204). And the control part 102 controls the 2nd message acquisition part 123, and acquires the 2nd message according to the emergency determination mode used this time from the message memory 105 (step S205).

  Then, the control unit 102 transmits the first message and the second message selected in step S203 and step S205 to the communication terminal of the transmission source user through the wireless communication unit 101B and the transmission / reception antenna 101A ( Step S206). As described above, the first message is information notifying the current situation of the user of the high-function mobile phone terminal 1 that is the transmission destination, and the second message is determining the urgency of the current incoming call. In order to do this, the transmission source user is requested to provide information (input and transmission). Thus, in this embodiment, the control unit 102 has functions as a transmission source determination unit, a situation determination unit, and a mode identification unit, and cooperates with the wireless communication unit 101B as a message transmission unit. The function is realized.

  Then, the control unit 102 receives the input information transmitted from the transmission source according to the second message transmitted in step S206 through the transmission / reception antenna 101A and the wireless communication unit 101B (step S207), and FIG. Processing from step S208 shown is performed. In this case, the control unit 102 controls the numeric information discriminating unit 124 and the secret word discriminating unit 125 or the voice information recognizing unit 126 according to the urgency discrimination mode used this time, and the input information is “1 or 2”, A check process is performed to check whether the answer to the secret word or the secret question matches or whether the identity is confirmed by voice recognition (step S208).

  Then, based on the check process in step S208, the control unit 102 determines whether or not the transmission source is requested to provide more information (whether there is a subsequent second message) (step S209). ). As described with reference to FIG. 6, the determination processing in step S209 is performed when the urgency determination mode is 2 or 3, and the transmission source is the numeric key “1” according to the first second message. Is selected, the transmission source is requested to provide more information.

  In the determination process of step S209, if it is determined that further information provision is requested from the transmission source, the control unit 102 selects the subsequent second message from the second message selected in step S205. The data is transmitted to the transmission source (step S210). And the control part 102 receives the input information transmitted from a transmission source according to the following 2nd message transmitted at step S210 (step S211), and repeats the process from step S208.

  Also, in the determination process of step S209, if it is determined that further information provision is not requested to the transmission source, it is determined whether or not an incoming call notification is performed based on the determination result of step S208 (step S212). . In the high-function mobile phone terminal 1 of this embodiment, in the following cases (1) to (3), it is determined that the incoming call notification is executed. First, (1) when the emergency determination mode is 1, and when the numeric key “1” is operated at the transmission source, it is determined that the incoming call notification is executed.

  Also, (2) when the urgency determination mode is 2 or 4, it is determined that the answer to the input secret or secret question matches the answer to the secret or secret question held in the high-function mobile phone terminal 1 If so, it is determined that the incoming notification is to be executed. (3) In the case where the urgency determination mode is 3 or 5, the identity of the person can be confirmed as a result of the voice recognition using the input voice information and the voice information held in the high function mobile phone terminal 1. If it is determined, it is determined that the incoming notification is to be executed. In cases other than (1) to (3), it is determined that the incoming call notification is not executed.

  If it is determined in step S212 that the incoming call notification is to be executed, control is performed so that the calling process is performed in a manner corresponding to the importance specified in step S204 (step S213). Specifically, for example, after transmitting a voice message “Calling”, call processing is performed according to the identified importance. Further, in the determination process of step S212, when it is determined that the incoming call notification is not executed, a process when the call process is not performed is performed (step S214). Specifically, as described with reference to FIG. 7, a voice message “Please message after a beep” is transmitted, and the voice message from the transmission source is recorded in a predetermined area of the storage device 103 ( Recording) is performed.

  Then, after the processing of step S213 and step S214, the control processing at the time of the incoming call shown in FIG. 10 and FIG. 11 is ended, and the next incoming call is awaited.

  10 and FIG. 11, the urgency etc. setting information set in the urgency etc. setting memory 104 is used, and the situation at the time of the incoming call of the user of the high-function mobile phone terminal 1 that is the transmission source and the destination is received. Accordingly, it is possible to appropriately determine the urgency of the incoming call that has occurred. For an incoming call with urgency, the call processing can be performed in a manner corresponding to the importance that is one of the urgency etc. setting information set in the urgency etc. setting memory 104. Also, for incoming calls that are not urgent, the voice message of the sender can be recorded without calling.

[Effect of the embodiment]
In the high-function mobile phone terminal 1 of the above-described embodiment, when an incoming call of the telephone communication occurs in the own device, depending on the situation (TPO) at the time of the incoming call of the user of the own device that is the transmission source and the receiving destination, An urgency determination mode for determining whether or not the incoming call is highly urgent is specified. Then, a first message for notifying the current status of the user of the user's own device and a second message for requesting input of information to the transmission source according to the identified urgency determination mode. Send to. As a result, the transmission source can determine the response to the current transmission (transmission) after grasping the situation of the user of the high-function mobile phone terminal 1 that is the other party.

  And since the user of a transmission source transmits the information calculated | required according to a 2nd message to the high functional mobile telephone terminal 1 which is a transmission destination, in the high functional mobile telephone terminal 1, also considers the said information Then, it is possible to determine the urgency of the incoming call this time, perform a call process, or call for a voice message without recording a call and record it. That is, when an incoming call occurs, the urgency of the incoming call is appropriately determined, and processing at the time of the incoming call can be appropriately performed according to the determined urgency.

  Further, in the high-function mobile phone terminal 1 of the above-described embodiment, when a call is made, it is possible to control the call according to the importance based on the transmission source and the situation at the time of arrival of the user of the own device. As a result, even when a call is made when an incoming call is received, an appropriate call can be made according to the situation of the transmission source and the own user.

  More specifically, if a play call from a less important friend comes in during a meeting, do not call the incoming call, and conversely, receive an incoming call from an important business partner. Can answer incoming calls. Therefore, it is possible to effectively prevent inconvenience such as missing a large-scale negotiation because the high-function mobile phone terminal 1 is turned off during the conference. Further, when an incoming call notification is performed, a ringtone, vibration, and display can be used in an appropriate combination depending on the importance.

[Pre-notification process for secrets requiring input from the sender]
In the embodiment described above, in the case of the urgency determination modes 2 and 4, it has been described that the sender is requested to input an answer to a predetermined secret word or a secret question. And when using a secret word, it is necessary to notify the sender of the secret word to be used in advance. Usually, notification may be made in advance through telephone or e-mail, but the secret notification process can also be automated.

For example, consider a case in which notification is made in advance using electronic mail. in this case,
(1) Using address book data, accept designation of an e-mail address of a partner who may be a transmission source.
(2) Accept the input of the secret to be used.
(3) The accepted password is set (stored) in the storage device 103.
(4) Create an e-mail that notifies the partner of the specified e-mail address of the accepted password.
(5) Send the created electronic mail to the other party.
A program for sequentially performing the processes (1) to (5) described above may be formed so that it can be executed by the high-function mobile phone terminal 1. As a result, it is possible to easily notify the other party who wants the secret word.

[Pre-acquisition processing of the voice information of the sending user]
Further, in the above-described embodiment, in the case of the urgency determination modes 3 and 5, it is assumed that the transmission source user is requested to provide voice information in order to perform identity verification using voice recognition. did. For this reason, it is necessary to collect the voice information of the transmission source user in advance for voice recognition and record it in the storage device 103 of the high-function mobile phone terminal 1 or the like. Usually, make a phone call in advance and confirm that the person has come out, tell the word or sentence you want to say, and record it in the storage device 103 or the like of the high-function mobile phone terminal 1 You just have to. However, this process can be automated.

In this case, first
(A) A word or sentence to be collected is received as text data, for example.
(B) Using the address book data, accept designation of the telephone number of the other party who may be the transmission source.
(C) Make a call to the other party of the received telephone number.
(D) When the other party answers the incoming call, enter “1” for Mr. XXX and “2” if it is different, based on the name of the other party in the address book data. "Is sent, and identity verification is performed using numeric input.
(E) If the user is not the user, a voice message indicating that the call is to be redone is transmitted, the communication line is released, and this process is terminated.

And
(F) If the person is a person, a voice message requesting provision of voice information used for identity verification is transmitted when a call is made to □□□□ (name of the user of the high-performance mobile phone terminal 1).
(G) A voice message requesting that the words and sentences accepted in (A) be told is transmitted, and a sound such as “pea” is transmitted as a cue to start sound collection.
(H) Collecting the voice transmitted from the other party and storing it in the storage device 103, and confirming the level of the collected voice and the like.
(I) When it is confirmed that appropriate voice information from the other party can be stored in the storage device 103, the other party is notified that the voice information has been properly stored, and the communication line is released. This process is terminated.
(J) When it is confirmed that appropriate audio information from the other party cannot be stored in the storage device 103, the processing from (F) is repeated.
A program for sequentially performing the processes (A) to (J) as described above may be formed and executed by the high-function mobile phone terminal 1. Note that the processing shown in (A) to (J) also ends when the communication line is disconnected in the middle.

  Thus, the voice information of the intended destination can be easily collected and confirmed in the storage device 103 without bothering the user of the high-function mobile phone terminal 1, and used for identity verification processing by voice recognition. Can do. The processes shown in (A) to (J) are merely examples, and various programs for collecting and storing voice information for identity verification can be used.

  For example, the user of the high-function mobile phone terminal 1 performs the process until he / she makes a call, confirms that the person has responded, and explains that he / she wants to record voice information for identifying the person who made the call. To do. Thereafter, the processes (G) to (J) described above can be repeated until the sound information can be appropriately acquired and stored, or as required, up to a predetermined number of times.

[Modifications, etc.]
In the above-described embodiment, the urgency etc. setting information described with reference to FIG. 6 set in the urgency etc. setting memory 104 is used, and the sender and the destination user status at the time of the incoming call are used. Based on this, the urgency discrimination mode and importance were identified. However, it is not limited to this. For example, when the urgency determination mode and importance to be used for each transmission source can be specified, the urgency determination mode and importance to be used may be specified considering only the transmission source. In addition, when the urgency determination mode and importance can be identified only from the user's situation at the time of incoming call regardless of the transmission source, the urgency determination mode and The degree may be specified.

  Further, as described above, there are various types (transmission methods) even for incoming voice calls. That is, the transmission method includes (1) transmission from a fixed telephone (calling through a fixed telephone network), (2) transmission from a mobile phone terminal (calling through a mobile phone network), and (3) transmission from a call application. (Peer-to-peer communication over the Internet). Then, in consideration of these, it is possible to control processing at the time of incoming call.

  These transmission methods can be determined based on the format of the received incoming message or the telephone number included in the incoming message. For example, a fixed number, a PHS, and a mobile phone have the feature that the number of the first three digits is different between a fixed phone, a PHS, and a mobile phone. In addition, these and incoming calls from the calling application can be determined based on the format of the incoming message.

  Therefore, the urgency determination mode and the importance level to be used can be specified based on the transmission source, the transmission method, and the situation when the user of the high-function mobile phone terminal 1 that is the destination is receiving. In this case, the emergency determination mode and the importance are set for each transmission source, for each transmission method, and for each situation when the user of the high-function mobile phone terminal 1 is a destination. What is necessary is just to comprise so that sex etc. setting information may be set to the urgency etc. setting memory 104. FIG. Accordingly, the urgency determination mode and the importance level may be specified based on one or more of the transmission source, the transmission method, and the situation when the user of the high-function mobile phone terminal 1 that is the destination is receiving. Good.

  In this way, by considering the transmission method used by the transmission source, for example, in the case of transmission from a mobile phone, it is possible to identify even the individual who made the call, so it is considered highly urgent and important. be able to. In addition, in the case of outgoing calls from landlines, it is not possible to specify the individual who made the call, but it is possible to specify whether the person who made the call is a business partner or a family member. Urgency and importance can be used. In the case of transmission from a calling application, it can be considered that the urgency and importance are low when used for a call with a friend, during a meeting, and the like. Of course, depending on the user of the high-function mobile phone terminal 1, there is a case where the transmission from the calling application is considered more urgent and important than the transmission from the mobile phone or the landline phone. Correspondingly, it is possible to set the urgency discrimination mode and importance considering the transmission method.

  In the above-described embodiment, the high-function mobile phone terminal 1 has been described as managing the user's own schedule information, but the present invention is not limited to this. In recent years, a so-called cloud-type schedule management service is also used in which personal schedule information is managed by a server device on the Internet and can be shared by a plurality of predetermined persons. Therefore, when the high-function mobile phone terminal 1 does not manage its latest schedule information, the latest function schedule information managed by a predetermined server device may be referred to.

  Also, the urgency etc. setting information is set for a specific destination, and the urgentness etc. setting information is registered for a sender (destination) that does not need to be set in particular. It does not have to be. For an incoming call from a partner whose urgentness setting information is not registered, a predetermined content may be controlled. For example, in the case of an incoming call from a destination whose urgentness setting information is not registered, for example, it is determined that the same control as in the case of importance 4 is performed. In this way, it is possible to perform appropriate control even when an incoming call is received from a destination for which urgent setting information is not set.

  In the case of transmission of e-mail or text data via SNS, the content of the text data can be determined from information such as a title of the received text data. Therefore, if the content of the text data sent via e-mail or SNS is information on the bankruptcy of the customer, for example, from the person in charge of the bank of the customer, the supervisor of the company, the subordinate, or a colleague For transmissions from mobile phones and landline phones, the urgent setting information is automatically changed so that the call is made in the mode of importance 1 without determining the urgency in any situation It is also possible to do. Of course, the urgency determination mode 2 was initially used for transmission (transmission) from a predetermined destination, but the urgency determination mode 1 is used when a change in the situation is detected by e-mail. It can be changed automatically. Similarly, the importance can be changed.

  And, by providing the content determination means, the urgency identification means, and the urgency rewrite means, as described above, the function of automatically changing one or both of the urgency determination mode and the importance is provided. realizable. Here, the content discriminating unit discriminates the content based on the transmitted e-mail or text data transmitted through the SNS. Further, the urgency etc. specifying means specifies the related party (transmission source), the changed urgency discrimination mode and the importance according to the contents discriminated by the contents discriminating means. Further, the urgency rewriting means includes an urgency discrimination mode in which the urgency etc. setting information of the relevant party in the urgency etc. setting memory 104 and the importance level are identified by the urgency etc. identifying means It is automatically rewritten every time.

  In this way, it is possible to dynamically change the urgency etc. setting information in the urgency etc. setting memory 104 according to the received text data such as e-mail, and the necessary counterparts without bothering the user. Incoming calls can be processed according to the most appropriate urgency discrimination mode and importance. In other words, the occurrence of an event that requires a change in urgency determination mode or importance can be detected based on an e-mail, and the urgency determination mode or importance can be automatically changed to a more appropriate one accordingly. .

[Others]
As can be understood from the description of the embodiment described above, the function of the storage unit of the mobile communication terminal is realized by the urgency etc. setting memory 104 of the high-function mobile phone terminal 1, and the transmission source determination unit, the situation determination unit, the mode Each function of the specifying means is realized mainly by the cooperation of the control unit 102 and the storage device 103 of the high-function mobile phone terminal 1. The first message acquisition unit of the mobile communication terminal is realized by the first message acquisition unit of the high-function mobile phone terminal 1, and the second message acquisition unit is the first message acquisition unit of the high-function mobile phone terminal 1. 2 The message acquisition means is realized. Also, the message transmission means of the mobile communication terminal is realized by the cooperation of the control unit 102 and the wireless communication unit 101B, and the function of the discrimination means is the numeric information discrimination unit 124, the secret word discrimination unit 125, and the voice information. The recognition unit 126 is realized. The function of the incoming call control means of the mobile communication terminal is realized by the incoming call control unit 127 of the high-function mobile phone terminal 1. The function of the reception unit of the mobile communication terminal is mainly realized by the touch panel 111, the function of the predetermined information transmission unit is realized by the control unit 102 and the wireless communication unit 101B, and the function of the voice information acquisition unit is wireless communication. The unit 101B and the control unit 102 are realized in cooperation.

  10 and 11 corresponds to the incoming call automatic response control method of the mobile communication terminal according to the present invention. Further, the present invention can be implemented by forming a program for executing the processes shown in FIGS. 10 and 11 and mounting the program on a mobile phone terminal, a high-function mobile phone terminal, a tablet PC having a communication function, or the like. Mobile communication terminals can be realized. In addition, the setting information maintenance unit 121, the first message acquisition unit 122, the second message acquisition unit 123, the numeric information determination unit 124, the password determination unit 125, the voice information recognition unit 126, the incoming call shown in FIG. Each function of the control unit 127 can also be realized as a function of the control unit 102 by software executed by the control unit 102.

  DESCRIPTION OF SYMBOLS 1 ... High-function mobile phone terminal, 101A ... Transmission / reception antenna, 101B ... Wireless communication part, 101C ... Call processing part, 101R ... Speaker (handset), 101S ... Microphone (speaker), 102 ... Control part, 103 ... Storage device 104 ... Urgent etc. setting memory, 105 ... Message memory, 106 ... Operation unit, 107 ... Time control unit, 108 ... Wireless LAN unit, 108A ... Wireless LAN antenna, 109 ... GPS unit, 109A ... GPS antenna, 110 DESCRIPTION OF SYMBOLS ... Display part 111 ... Touch panel 112 ... Audio | voice output part 113 ... Speaker 114 ... Vibrator 121 ... Setting information maintenance part 122 ... 1st message acquisition part 123 ... 2nd message acquisition part 124 ... Numeric information discriminating unit, 125 ... Numeric information discriminating unit, 126 ... Voice information recognition unit, 127 ... Incoming call control unit, 2 ... Network, 3 ... Base , 4 ... AP (access point), 5 ... fixed-line telephone, 6 ... mobile phone terminal, 7 ... PC (personal computer), 8 ... server devices

Claims (7)

Storage means for storing an urgency determination mode for determining the urgency for each communication destination and for each situation assumed by the user of the own device at the time of incoming call;
Based on information of an incoming message received at the time of an incoming call, a transmission source determination means for determining a transmission source;
Based on the schedule information of the user of the own device at the time of the incoming call, a status determination means for determining the status of the user of the own device,
First message acquisition means for acquiring a first message for notifying the transmission source of the situation based on the determined situation of the user of the own device;
Mode identifying means for referring to the information of the storage means based on the determined sender and the situation of the user at the time of the incoming call, and for specifying the urgency determination mode to be used;
A second message acquisition means for acquiring a second message for requesting input of information to the transmission source in order to determine the urgency based on the identified urgency determination mode;
A message sending means for automatically responding to an incoming call, sending the acquired first message and the second message to a sender, and requesting input of necessary information;
A discriminating means for receiving input information transmitted from a transmission source and discriminating whether or not the incoming call is urgent according to the specified urgency discriminating mode;
A mobile communication terminal comprising: an incoming call control unit that controls to make a call when it is determined that the incoming call is urgent. The mobile communication terminal according to claim 1,
As the emergency determination mode,
A first mode that asks for a selection input of a predetermined number and determines whether there is urgency according to the selected number;
When a selection input of a predetermined number is requested and a predetermined number is selected, further transmission of character information or voice information is requested, and the transmitted information matches the predetermined character information or predetermined voice information. A second mode for determining whether or not there is urgency depending on whether or not
Prompt for a selection input of a predetermined number, and when a predetermined number is selected, request further input of voice information, compare the transmitted voice information with the previously stored voice information, and verify the identity A third mode for determining whether or not there is urgency by performing
First, it is requested to transmit predetermined character information or voice information, and it is determined whether or not there is urgency depending on whether or not the transmitted information matches the predetermined character information or the predetermined voice information. 4 modes,
5th which asks for input of predetermined voice information, compares the transmitted voice information with the voice information stored in advance, and confirms the identity, thereby determining whether or not there is urgency. One or more modes are used, and a mobile communication terminal. The mobile communication terminal according to claim 1 or 2, wherein
In the storage means, information indicating the importance is set for each communication destination and for each assumed situation of the user of the own device at the time of incoming call,
The incoming call control means performs control at the time of an incoming call including a call in a mode according to the degree of importance determined by referring to the information in the storage means according to the determined transmission source and the situation of the user at the time of the incoming call. A mobile communication terminal characterized by the above. A portable communication terminal according to any one of claims 2 and 3,
When using one or both of the second mode and the fourth mode as the emergency determination mode,
Receiving means for receiving input of predetermined information which is the character information or the voice information in advance;
A portable communication terminal comprising: predetermined information transmitting means for transmitting the received predetermined information to a target party in advance. A portable communication terminal according to any one of claims 2, 3 and 4,
When using one or both of the third mode and the fifth mode as the emergency determination mode,
A voice information acquisition means for connecting a telephone line to a target partner in advance, receiving voice information transmitted from the target partner, and recording it on a predetermined recording medium is provided. A characteristic mobile communication terminal. For each communication partner, for each situation assumed by the user of the machine at the time of incoming call, an urgent determination mode for determining urgency is stored in the storage means,
A transmission source determination unit for determining a transmission source based on information of an incoming message received when an incoming call is received;
A situation determination step in which the situation determination means determines the status of the user of the own machine based on the schedule information of the user of the own machine at the time of the incoming call;
Based on the determined situation of the user of the own device, the first message acquisition unit acquires a first message for notifying the transmission source of the first message;
Based on the determined source and the situation of the user at the time of the incoming call, the mode specifying means refers to the information in the storage means, and specifies a urgency determination mode to be used,
A second message acquisition step in which the second message acquisition unit acquires a second message that requests input of information from the transmission source to determine urgency based on the identified urgency determination mode. When,
A message transmission step of automatically responding to an incoming call, wherein the message transmission means transmits the acquired first message and the second message to a transmission source, and requests input of necessary information; ,
A determination step of receiving input information transmitted from a transmission source and determining whether the determination means is an urgent incoming call according to the specified urgency determination mode;
An incoming call automatic response control method, comprising: an incoming call control step in which an incoming call control unit performs control so as to make a call when it is determined that the incoming call is urgent. An incoming call automatic response control program executed by a computer mounted on a mobile communication terminal,
The mobile communication terminal stores the urgency determination mode for determining the urgency in the storage means for each communication partner and for each situation assumed by the user of the own device at the time of incoming call.
A source discriminating step in which the source discriminating unit discriminates the source based on the information of the incoming message received at the time of the incoming call;
A status determination step in which the status determination means determines the status of the user of the own device based on the schedule information of the user of the own device at the time of the incoming call;
A first message acquisition step in which the first message acquisition unit acquires a first message for notifying the transmission source of the condition based on the determined status of the user of the own device;
Based on the determined source and the situation of the user at the time of the incoming call, the mode specifying means refers to the information in the storage means, and specifies a urgency determination mode to be used,
A second message acquisition step in which the second message acquisition unit acquires a second message for requesting input of information from the transmission source in order to determine the urgency based on the identified urgency determination mode. When,
A message transmission step for automatically responding to an incoming call, wherein the message transmission means transmits the acquired first message and the second message to a transmission source, and requests input of necessary information; ,
A determination step of receiving input information transmitted from a transmission source and determining whether the determination means is an urgent incoming call according to the specified urgency determination mode;
An incoming call automatic response control program, characterized in that, when it is determined that the incoming call is urgent, the incoming call control means executes an incoming call control step for controlling to make a call.

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