JP2013171506A - Computer system and provision method of business information - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a technique having merits for both a transmission source and transmission destination of business information.SOLUTION: A computer system 100 comprises: a communication interface 150 for communicating with a plurality of external devices; a database 120 for storing, for each of a plurality of customers, specific information for specifying the customer, all or a part of an address of the customer, and a destination of electronic information on the customer; and a processor 110 for accepting the specific information and extracting a destination of electronic information on a customer having an address neighboring an address corresponding to the specific information from the database to cause the communication interface to transmit business information to the extracted destination.

Description

  The present invention relates to a technique for efficiently transmitting sales information to a customer.

  2. Description of the Related Art Conventionally, a technology for transmitting business information to stimulate demand is known. For example, Japanese Patent Laid-Open No. 2006-244151 (Patent Document 1) discloses an information processing server and an information processing method. According to Patent Document 1, an advertisement is transmitted to a user's mobile phone by e-mail, and when the user purchases a product with value based on the advertisement, cash back with value is performed on the user's mobile phone. Thus, by giving the user a good feeling, the advertisement effect can be enhanced and the advertisement effect can be confirmed. The user can receive cash back from the electronic money server when shopping with value in accordance with the advertisement mail sent to the mobile phone, and can obtain a good feeling. Further, the electronic money server can know whether or not the user has made a purchase activity through the advertisement mail, and can measure and confirm the advertisement effect.

JP 2006-244151 A

  However, there is a demand for technology that is advantageous for both the transmission source and the transmission destination of business information.

  The present invention has been made to solve such a problem, and an object of the present invention is to provide a technique that is advantageous to both the transmission source and the transmission destination of business information.

  According to one aspect of the present invention, a communication interface for communicating with a plurality of external devices, for each of a plurality of customers, identification information for identifying the customer, all or part of the customer's address, and the customer's address A database that stores the destination of the electronic information and the specific information are received, the destination of the electronic information of the customer having an address in the vicinity of the address corresponding to the specific information is extracted from the database, and the communication interface is connected to the extracted destination A computer system is provided that includes a processor for transmitting business information.

  Preferably, the processor receives information for specifying the customer who ordered the product or service as the specific information from the external device via the communication interface.

  Preferably, the processor extracts a destination of electronic information of a customer having an address including the same apartment name as the address corresponding to the specific information from the database.

  Preferably, the sales information includes information for informing a merit received by ordering a product or service.

  Preferably, the sales information includes information for informing a discount of at least one of a product price, a service price, and a delivery fee.

  According to another aspect of the present invention, a method for providing sales information using a computer system is provided. For each of a plurality of customers, the sales information providing method includes a step of storing specific information for specifying the customer, the address of the customer and a destination of the electronic information of the customer, a step of receiving the specific information, A step of extracting a destination of electronic information of a customer having an address in the vicinity of the address corresponding to the information, and a step of transmitting the sales information to the extracted destination.

  Preferably, the step of receiving the specific information includes a step of receiving information for specifying the customer who ordered the product or service from the external device as the specific information.

  Preferably, the step of extracting a destination includes a step of extracting a destination of electronic information of a customer having an address including the same apartment name as the address corresponding to the specific information.

  Preferably, the sales information includes information for informing a merit received by ordering a product or service.

  Preferably, the sales information includes information for informing a discount of at least one of a product price, a service price, and a delivery fee.

  As described above, according to the present invention, it is possible to provide a technique that is advantageous for both the transmission source and the transmission destination of business information.

It is an image figure which shows the operation | movement outline | summary of the sales information transmission system 1 which concerns on this Embodiment. It is a sequence diagram which shows the operation | movement outline | summary of the sales information transmission system 1 which concerns on this Embodiment. It is a block diagram which shows the hardware constitutions of the server 100 which concerns on this Embodiment. It is an image figure which shows the structure of the customer table 121 which concerns on this Embodiment. It is a block diagram which shows the hardware constitutions of the terminal 200 concerning this Embodiment. It is an image figure showing screen 230A of personal computer 200A concerning this embodiment. It is an image figure which shows the screen 230B of the smart phone 200B which concerns on this Embodiment. It is a flowchart which shows the process in the server 100 which concerns on this Embodiment.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the following description, the same parts are denoted by the same reference numerals. Their names and functions are also the same. Therefore, detailed description thereof will not be repeated.

<Overview of operation>
First, an operation outline of the business information transmission system 1 according to the present embodiment will be described with reference to FIGS. 1 and 2. FIG. 1 is an image diagram showing an outline of the operation of the business information transmission system 1 according to the present embodiment. More specifically, FIG. 1 (A) is an image diagram showing an operation outline of the business information transmission system 1 according to the present embodiment when a resident of a detached house orders a product or service. FIG. 1B is an image diagram showing an outline of the operation of the sales information transmission system 1 according to the present embodiment when a resident of an apartment orders a product or service. FIG. 2 is a sequence diagram showing an outline of the operation of the sales information transmission system 1 according to the present embodiment.

  Referring to FIG. 1, the sales information transmission system 1 is provided for each household, such as bento, pizza, rice cake, ramen, udon, soba noodles, sushi and other products, books, stationery, etc., or repairs, cleaning, etc. It includes a server 100 that is arranged at a store of a trader (lunch shop, pizzeria, net supermarket, etc.) for providing (delivering) services. It should be noted that a terminal (store terminal) may be disposed in each of a plurality of stores of the trader, and the server 100 disposed in the concentration center of the trader may be connectable to the plurality of store terminals.

  The sales information transmission system 1 also includes a plurality of terminals such as personal computers, mobile phones, and smartphones installed in each home. Hereinafter, a personal computer, a mobile phone, a smartphone, a television, and the like installed in each home are collectively referred to as a terminal 200.

  A plurality of customers who are registered as members in the database of the merchant operating the store live in an area where the product or service can be provided from the store. The server 100 stores registered addresses or addresses of a plurality of customers and electronic data destinations of the plurality of customers.

  With reference to FIG. 1 (A) and FIG. 2, one customer who lives in a detached house uses personal computer 200A to request homepage data from a trader (step S102). The trader's Web server (server 100 or another server) transmits the home page data to personal computer 200A (step S104).

  The customer uses the personal computer 200A to order a product or service from the merchant (server 100) via the homepage (step S106). The server 100 accepts the order (Step S108). However, the customer may place an order on the telephone, not from the home page. In this case, a trader employee inputs necessary data to the server 100.

  The server 100 searches for a plurality of other customers who live in the vicinity of the customer (step S110). The server 100 sends sales information (for example, sales mail) to the searched terminals 200B, 200C, 200D of other customers (step S112). For example, if the server 100 places an order within a predetermined period, the server 100 transmits an email to the terminals 200B, 200C, and 200D to the effect that the price of the goods or services or the delivery fee is discounted.

  The plurality of other customer terminals 200B, 200C, and 200D display or output the sales information received from the server 100 (step S114). The other customer uses the smartphone 200B to request homepage data from the supplier (step S116). The trader's Web server (server 100 or another server) transmits homepage data to smartphone 200B (step S118).

  When another customer orders a product or service using the smartphone 200B within a predetermined period (step S120), the server 100 accepts the order (step S122). However, other customers may place orders on the telephone, not from the home page. In this case, a trader employee inputs necessary data to the server 100.

  With reference to FIG. 1 (B) and FIG. 2, after that, one customer who lives in one room of the apartment uses personal computer 200A to request homepage data from the contractor (step S102). The trader's Web server (server 100 or another server) transmits the home page data to personal computer 200A (step S104).

  The customer uses the personal computer 200A to order a product or service from the merchant (server 100) via the homepage (step S106). The server 100 accepts the order (Step S108). However, the customer may place an order on the telephone, not from the home page. In this case, a trader employee inputs necessary data to the server 100.

  The server 100 searches for a plurality of other customers who live in the same apartment as the customer (step S110). The server 100 sends the sales information to the terminals 200B, 200C, 200D of the other customers that have been searched (step S112). For example, if the server 100 places an order within a predetermined period, the server 100 transmits an email to the terminals 200B, 200C, and 200D to the effect that the price of the goods or services or the delivery fee is discounted.

  The plurality of other customer terminals 200B, 200C, and 200D display or output the sales information received from the server 100 (step S114). The other customer uses the smartphone 200B to request homepage data from the supplier (step S116). The trader's Web server (server 100 or another server) transmits homepage data to smartphone 200B (step S118).

  When another customer orders a product or service using the smartphone 200B within a predetermined period (step S120), the server 100 accepts the order (step S122). However, other customers may place orders on the telephone, not from the home page. In this case, a trader employee inputs necessary data to the server 100.

  This increases the possibility that the merchant operating the server 100 can deliver (provide) goods or services to a plurality of customers who live in the vicinity of each other (for example, live in the same apartment) by one delivery. . In other words, the trader may be able to reduce the trouble of repeatedly making a round trip to the customer's house living in the vicinity. On the other hand, customers can get goods or services at a low price. That is, a technique that is advantageous for both the transmission source (trader) and the transmission destination (customer) of the sales information is provided.

  Hereinafter, the configuration in the centralized center of the sales information transmission system 1 for realizing such a function will be described in detail.

<Hardware Configuration of Server 100>
A hardware configuration of the server 100 according to the present embodiment will be described. FIG. 3 is a block diagram showing a hardware configuration of server 100 according to the present embodiment.

  Referring to FIG. 3, server 100 includes a CPU (Central Processing Unit) 110, a memory 120, a display 130, a keyboard 140, and a communication interface 150. CPU 110, memory 120, display 130, keyboard 140, and communication interface 150 are connected by an internal bus.

  First, the memory 120 is realized by various types of RAM (Random Access Memory), ROM (Read-Only Memory), and / or a hard disk. The memory 120 stores a control program executed by the CPU 110, a customer table 121, and sales information data. The data stored in the memory 120 can be updated.

  Next, the customer table 121 will be described. FIG. 4 is an image diagram showing a structure of customer table 121 according to the present embodiment. Referring to FIG. 4, customer table 121 according to the present embodiment includes, for each customer, a customer name, a customer ID, a customer telephone number, information indicating the customer's address or residence, and a terminal held by the customer. Email address to send sales information to. The customer table 121 may store other identification information such as an IP address.

  In the present embodiment, the customer table 121 is stored in the memory 120 in advance by a merchandise or service provider obtaining it from a condominium management association or residents' association. However, when the customer first purchases the merchandise or service of the supplier, the customer may add information (user registration) on the customer table 121 via the Internet.

  Returning to FIG. 3, the display 130 outputs characters and images based on a command from the CPU 110. The keyboard 140 receives a command from the user and inputs the command to the CPU 110. Note that the server 100 may include other input devices such as a touch panel and / or a voice input device instead of the keyboard 140 and the display 130.

  The communication interface 150 performs data communication with a device external to the server 100. For example, the CPU 110 receives an order for a product from the customer terminals 200A, 200B, 200C, and 200D via the communication interface 150, and transmits business information to the customer terminals 200A, 200B, 200C, and 200D.

  The CPU 110 reads a program stored in the memory 120 and controls each unit of the server 100. CPU110 which concerns on this Embodiment searches a customer who has an address or a residence in the vicinity of the said customer by referring the customer table 121, when the order of goods is received from a customer.

  More specifically, the CPU 110 according to the present embodiment refers to the customer table 121 to extract customers who have ordered and customers whose addresses 1 to 7 match. That is, CPU110 extracts the customer who lives in the same apartment as the customer who has ordered. However, the CPU 110 may extract a customer whose part of the address matches the customer who ordered, such as the addresses 1 to 4.

  Further, the server 100 may have a GIS (Geographic Information System). In this case, by using the GIS function, the CPU 110 extracts customers having addresses within a predetermined distance from an address of a customer who has placed an order or an address that can be reached within a predetermined time.

  Then, the CPU 110 transmits the business information to the extracted customer terminal via the communication interface 150. In the present embodiment, the sales information can receive some benefit when a nearby resident orders a product or service and orders within a predetermined time (for example, within 10 minutes or within 2 hours). Including a message containing the effect.

  For example, the sales information includes a message that a product price, a service price, and / or a delivery price will be reduced if an order is placed within a predetermined time. Alternatively, the sales information includes a message that an additional free product or service can be received if an order is placed within a predetermined time. Alternatively, the sales information includes a message indicating that, when an order is placed within a predetermined time, a part of the product price, service price, and / or delivery price is allocated to the management fee of the apartment. Alternatively, the sales information includes a message that a part of the product price, service price, and / or delivery price is donated to a predetermined charity if an order is placed within a predetermined time. Alternatively, the sales information includes a message that the product or service is delivered earlier than usual if an order is placed within a predetermined time.

<Hardware configuration of terminal 200>
Next, the hardware configuration of terminal 200 (including personal computers 200A and 200C, smartphones 200B and 200D, etc.) according to the present embodiment will be described. FIG. 5 is a block diagram showing a hardware configuration of terminal 200 according to the present embodiment.

  Referring to FIG. 5, terminal 200 includes a CPU 210, a memory 220, a display 230, a keyboard 240, and a communication interface 250. The CPU 210, the memory 220, the display 230, the keyboard 240, and the communication interface 250 are connected by an internal bus.

  First, the memory 220 is realized by various RAMs, ROMs, and / or hard disks. The memory 220 stores a control program executed by the CPU 210 and the like. The data stored in the memory 220 can be updated.

  The display 230 outputs characters and images based on instructions from the CPU 210. For example, the display 230 displays a vendor's home page and sales information.

  The keyboard 240 receives a command from the user and inputs the command from the user to the CPU 210. For example, the keyboard 240 accepts a command for browsing (requesting) a home page, a command for ordering goods or services, and the like.

  Note that the terminal 200 may include another input device such as a touch panel 235 and / or a voice input device instead of the keyboard 240 and the display 230.

  The communication interface 250 performs data communication with a device external to the computer 200. For example, the CPU 210 transmits a command for requesting the homepage to the server 100 via the communication interface 250. The CPU 210 receives homepage data from the server 100 via the communication interface 250. The CPU 210 transmits a product order to the server 100 via the communication interface 250. The CPU 210 receives business information from the server 100 via the communication interface 250.

  The CPU 210 reads a program stored in the memory 220 and controls each unit of the server 100. CPU 210 according to the present embodiment causes communication interface 250 to transmit a command for requesting homepage to server 100. CPU 210 causes communication interface 250 to receive home page data from server 100. The CPU 210 causes the communication interface 250 to transmit an order for goods or services to the server 100. The CPU 210 causes the communication interface 250 to receive business information from the server 100.

  FIG. 6 is an image diagram showing a screen 230A of the personal computer 200A according to the present embodiment. Referring to FIG. 6, CPU 210 causes personal computer 200A to display the received business information.

  Similarly, FIG. 7 is an image diagram showing screen 230B of smartphone 200B according to the present embodiment. Referring to FIG. 7, CPU 210 causes display 230 to display the received business information.

<Control processing in server 100>
Next, processing in the server 100 according to the present embodiment will be described. FIG. 8 is a flowchart showing processing in server 100 according to the present embodiment.

  Referring to FIG. 8, CPU 110 of server 100 according to the present embodiment determines whether or not home page data is requested from terminal 200 via communication interface 150 (step S202). When the home page data is requested from terminal 200 (YES in step S202), CPU 110 transmits the home page data to terminal 200 via communication interface 150 (step S204). CPU110 repeats the process from step S202.

  If the home page is not requested from terminal 200 (NO in step S202), CPU 110 determines whether an order for goods or services has been received from terminal 200 (step S206). CPU110 repeats the process from step S202, when the order of goods or a service is not received (when it is NO in step S206).

  When CPU 110 receives an order for a product or service (YES in step S206), CPU 110 registers the order (step S208). At this time, CPU 110 may cause display 130 to display a message indicating that the order has been accepted, or may output the message to another terminal.

  The CPU 110 refers to the customer table 121 in the memory 120 and acquires the orderer's address or residence. The CPU 110 refers to the customer table 121 of the memory 120 and searches for another customer having the address or residence near the orderer's address or residence (step S210). The CPU 110 determines whether or not another customer having an address or an address in the vicinity of the orderer or an address is found (step S212). CPU110 repeats the process from step S202, when the orderer's address or the other customer who has an address near the whereabouts or an address is not found (when it is NO in step S212).

  On the other hand, when another customer having the orderer's address or an address in the vicinity of the residence or another customer is found (YES in step S212), CPU 110 creates an email including sales information (step S214). Sales information may be stored in the memory 120 in advance, or the server 100 may accept input of sales information every predetermined period (for example, every morning or every hour), or YES in step S212. In this case, the server 100 may prompt the administrator to input sales information. CPU110 transmits the mail containing sales information via the communication interface 150 to the address of the orderer or an address in the vicinity of the residence or the email address of another customer who has the residence (step S216).

  CPU 110 determines whether an order has been received from another customer's terminal via communication interface 150 (step S218). CPU110 progresses to step S222, when an order is not received from the terminal of another customer (when it is NO in step S218).

  CPU110 registers the order, when an order is received from another customer's terminal (when it is YES in step S218) (step S220). CPU 110 determines whether or not a predetermined time has elapsed since the mail containing the sales information was transmitted (step S222). CPU110 repeats the process from step S218, when predetermined time has not passed since the mail containing sales information was transmitted (when it is NO in step S222). CPU110 repeats the process from step S202, when predetermined time passes after transmitting the mail containing sales information (when it is YES in step S222).

[Other embodiments]
The function of the server 100 may be realized by a plurality of computers. Further, the processing of the server 100 shown in FIG. 8 may also be executed in a shared or serial manner by a plurality of computers. Furthermore, the functions and processes of each component such as the CPU 110 may be shared by a plurality of components.

  Further, in the sales information transmission system 1 according to the present embodiment, the sales mail is sent to a customer who has an address or a residence in the vicinity of the customer for whom the server 100 has placed an order. However, it is not limited to sales mail. For example, instead of the server 100, a broadcasting station device may add business information to terrestrial digital broadcast data and transmit it.

  It goes without saying that the present invention can also be applied to a case where the object is achieved by supplying a program to a system or apparatus. Then, a storage medium storing a program represented by software for achieving the present invention is supplied to the system or apparatus, and a computer (or CPU or MPU (Micro Processing Unit)) of the system or apparatus is stored in the storage medium. The effect of the present invention can also be enjoyed by reading and executing the stored program code.

  In this case, the program code itself read from the storage medium realizes the functions of the above-described embodiment, and the storage medium storing the program code constitutes the present invention.

  Further, by executing the program code read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (Operation System) operating on the computer based on the instruction of the program code. May perform part or all of the actual processing, and the functions of the above-described embodiments may be realized by the processing.

  Further, after the program code read from the storage medium is written to a memory provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer, the function expansion is performed based on the instruction of the program code. The CPU of the board or the function expansion unit may perform part or all of the actual processing, and the functions of the above-described embodiments may be realized by the processing.

  The embodiment disclosed this time should be considered as illustrative in all points and not restrictive. The scope of the present invention is defined by the terms of the claims, rather than the description above, and is intended to include any modifications within the scope and meaning equivalent to the terms of the claims.

1 Sales Information Transmission System 100 Server 110 CPU
120 Memory 121 Customer Table 130 Display 140 Keyboard 150 Communication Interface 200 Terminal 200A Personal Computer 200B Smartphone 210 CPU
220 Memory 230 Display 230A, 230B Screen 250 Communication interface

Claims (10)

A communication interface for communicating with a plurality of external devices;
For each of a plurality of customers, a database that stores specific information for identifying the customer, all or part of the customer's address, and a destination of the customer's electronic information;
Receiving the specific information, extracting a destination of electronic information of a customer having an address in the vicinity of the address corresponding to the specific information from the database, and causing the communication interface to transmit business information to the extracted destination A computer system comprising a processor.   The computer system according to claim 1, wherein the processor receives information for specifying a customer who ordered a product or service as the specific information from an external device via the communication interface.   The computer system according to claim 1, wherein the processor extracts a destination of electronic information of a customer having an address including the same apartment name as the address corresponding to the specific information from the database.   The computer system according to any one of claims 1 to 3, wherein the sales information includes information for informing a merit received by ordering goods or services.   The computer system according to claim 4, wherein the sales information includes information for notifying a discount for at least one of a product price, a service price, and a delivery fee. A method for providing business information using a computer system,
Storing, for each of a plurality of customers, identification information for identifying the customer, an address of the customer, and a destination of the electronic information of the customer;
Receiving the specific information;
Extracting a destination of electronic information of a customer having an address in the vicinity of an address corresponding to the specific information;
A method of providing sales information, comprising the step of transmitting the sales information to the extracted destination.   The method of providing sales information according to claim 6, wherein the step of receiving the specific information includes a step of receiving information for specifying a customer who ordered a product or service as the specific information from an external device.   The providing of sales information according to claim 6 or 7, wherein the step of extracting the destination includes a step of extracting a destination of electronic information of a customer having an address including the same apartment name as an address corresponding to the specific information. Method.   The method of providing sales information according to any one of claims 6 to 8, wherein the sales information includes information for informing a merit received by ordering goods or services.   The method of providing business information according to claim 9, wherein the business information includes information for notifying a discount for at least one of a product price, a service price, and a delivery fee.

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