JP2013138368A - Router device and router setting method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a router device that can be set even when no engineer is on a job site, and to provide a router setting method.SOLUTION: A router device has a wide area network connector, a LAN connector, and a setting data storage part, and controls voice call session of a terminal device connected with a wide area network and a LAN on the basis of setting data stored in the setting data storage part. The router device has: download means of accessing a remote maintenance server connected to the wide area network to download the setting data; and setting means of writing the downloaded setting data into the setting data storage part to set a session control function.

Description

  The present invention relates to a router device that can be set by an engineer without going to the work site, and a router device setting method.

  A router having a SIP server function which is an IP telephone exchange function has been put into practical use (see, for example, Non-Patent Document 1). In general, many Internet-related devices are treated as consumer devices in the market, and settings and maintenance are left to the user.

Japanese Patent Application Laid-Open No. 2004-235761

“VoIP router VR-6030 for medium-sized offices” [online], May 2008, Icom Co., Ltd. [searched on December 22, 2011], Internet <URL: http: //www.icom. co.jp/products/network/products/ip_router/vr-6030/index.html>

  However, unlike a normal router or terminal adapter, a router with a SIP server function has many setting items and needs to be familiar with both the computer network and the telephone system. For this reason, it is difficult for a general user who lacks network knowledge to set up a router with a SIP server function. However, it has been difficult for each dealer to have an engineer with setting skills.

  In addition, there exists a thing like patent document 1 as a technique regarding the remote setting technique of a terminal adapter.

  In view of the above problems, an object of the present invention is to provide a router device and a router setting method that can be set even if an engineer is not on site.

The router device of the present invention includes a wide area network connection unit connected to a wide area network, a local area network connection unit connected to a local area network, and a setting data storage unit. A router device for controlling a voice call session of a terminal device connected to the wide area network and the local area network based on stored setting data,
Download means for accessing the remote maintenance server connected to the wide area network and downloading setting data; and setting means for setting the session control function by writing the downloaded setting data into the setting data storage unit And.

  Moreover, in the said invention, you may further provide the upload means which uploads the setting data memorize | stored in the said setting data storage part to the said remote maintenance server.

  The router setting method according to the present invention is a method for setting the router device, wherein setting data corresponding to a terminal device to which work equipment of a remote maintenance center is connected via the wide area network and the local area network. A step of uploading the created setting data to a remote maintenance server, the router device accessing the remote maintenance server and downloading the setting data, and The router device has a step of writing the downloaded setting data into a setting data storage unit and setting a voice call session control function between the terminal devices.

  The router setting method of the present invention is a method for setting the router device, wherein the router device transfers setting data stored in a setting data storage unit to a remote maintenance center, The work device creates the setting data corresponding to the terminal device connected via the wide area network and the local area network by modifying the transferred setting data, and the created setting data Uploading to the remote maintenance server, the router device accessing the remote maintenance server and downloading the setting data, and the router device writing the downloaded setting data into the setting data storage unit To set the voice call session control function between the terminal devices That step, characterized by having a.

  According to the present invention, it is possible to remotely set the router device via the remote maintenance server even if there is no person in charge having setting skills in the customer office or the store.

Block diagram of a router device according to an embodiment of the present invention System configuration diagram of router setting system Flow chart showing the router device setting procedure Flow chart showing operation of router device

  A router apparatus and a router setting system to which the present invention is applied will be described with reference to the drawings. FIG. 1 is a block diagram of a router device 1 according to an embodiment of the present invention, and FIG. 2 is a configuration diagram of a router setting system including the router device 1.

  The router device 1 installed in the customer office 10 includes a CPU 20, a flash memory (ROM) 21, a RAM 22, a display unit 23, a WAN interface 24, a LAN interface 25, a telephone line connection unit 26, and a telephone connection unit 27. . The CPU 20 is a calculation unit that controls the operation of the router device 1. As the CPU 20, a microprocessor developed for a network device may be used, or a CPU incorporating a network interface circuit may be used.

  The WAN interface 24 is a processing unit that controls communication via the Internet 3. The WAN interface 24 is connected to the Internet 3 via a modem (MODEM) 2. The LAN interface 25 is a processing unit that controls communication via the local area network (LAN) 13. The personal computer 11 and the IP telephone 12 are connected to the LAN interface 25 via the LAN 13. A telephone line 15 such as an analog line or an ISDN line is connected to the telephone line connection unit 26. The analog telephone 14 is connected to the telephone connection unit 27.

  In this embodiment, as shown in FIG. 2, a router 1, a MODEM 2, a personal computer 11, three IP telephones 12, a LAN 13, and an analog telephone 14 are installed in the customer office 10. The number of various devices in 10 and the connection form are not limited to those shown in FIG.

  The router 1 has a DHCP function for connecting a device on the LAN 13 side to the Internet 3, a VoIP function for relaying a voice call, an extension connection of the IP telephone 12 and the analog telephone 14 connected to the LAN 13, or a contract IP telephone. It has a SIP server function for connecting to an outside line through a company. In order for the router 1 to exhibit these functions, it is necessary to set the router 1 according to the devices connected to the WAN interface 24, the LAN interface 25, the telephone line connection unit 26, and the telephone connection unit 27. Setting data (configuration data) for this purpose is written into a setting data storage area 21 A provided in the flash memory 21. By writing the setting data corresponding to the device connection form in the setting data storage area 21A, the router 1 operates according to the setting data.

  The setting data (setting data set 9) written in the setting data storage area 21A is, for example, as follows.

《Network related》
IP address of the main unit Settings for connecting to a wide area network (WAN) Packet filtering rules

<< General telephone line >>
Setting which extension terminal rings for each incoming call of analog / ISDN / IP Setting of which line of analog / ISDN / IP is used for calling / calling on each telephone

《Analog phone line》
Settings for connecting to and receiving calls from analog telephone lines Settings for voice quality and volume on analog telephone lines Modem dial-in number

<< ISDN telephone line >>
Settings for connecting to an IDSN telephone line and making and receiving calls. Settings for call quality and volume on ISDN telephone lines Settings for making and receiving calls using the i-number and dial-in line functions

《IP phone line》
Selection of IP phone service to be used Setting for connecting to and receiving calls from IP phone lines Setting for connecting and receiving calls with multiple IP phone lines and additional numbers

<Extension terminal>
Types of extension terminals to be accommodated Settings for switching the dialing number display function of the two-line telephone connected directly to the main unit Allocation of button functions on the multi-function network telephone Provides telephone number and name information to the multi-function network telephone Settings for receiving / sending volume of extension terminal and settings for sound quality Settings for sound when extension terminal is ringing Settings for switching incoming terminal and switching terminal

<Others>
Server address setting for automatic time adjustment URL of the server that updates the farm
Specifying the terminal that records system information and specifying that information.

  Note that the above is an example, and other items may be included in the setting data set 9, and some of the above items may not be included in the setting data set 9.

  FIG. 2 is a system configuration diagram. In the customer office 10, a router 1, MODEM 2, personal computer 11, and IP telephone 12 are connected to each other via a LAN 13. In addition, an analog telephone 14 and a telephone line 15 are connected to the router 1. The router 1 is connected to the Internet 3 via a modem 2. A remote maintenance server 5 is connected to the Internet 3. The remote maintenance server 5 is a server for transferring setting data 9 defining the function of the router 1 from the remote maintenance center 4 to the router 1.

  In the customer office 10, the sales representative 51 hears the desired equipment configuration / settings from the office-side representative 50 and creates the setting chart 8. The sales representative 51 sends this setting chart to the remote maintenance center 4. This sending may be an electronic mail or a mailed chart sheet.

  The remote maintenance center 4 is provided with a work personal computer 6 and a work router 7. The working router 7 is of the same model as the router 1 installed in the customer office 10. The personal computer 6 and the router 7 are connected to each other by a serial cable, a network, or the like. Further, a setting chart 8 is sent to the remote maintenance center 4 from a salesperson 51 who has visited the customer office 10. An engineer 52 is stationed at the remote maintenance center 4, and based on the setting chart 8 that has been sent, the working router 7 is set so as to perform the operation required by the setting chart 8. This setting work may be performed using the work personal computer 6. After completing the setting work, the technician 52 reads (exports) the setting data set 9 set in the router 7 by the setting work to the personal computer 6 and uploads the setting data set 9 to the remote maintenance server 5. To do.

  By downloading the setting data set 9 by the router 1 and writing it in the setting data storage area 21A, the router 1 can be set even if the engineer 52 is not in the customer office 10.

  A procedure for setting the router 1 will be described with reference to the flowcharts of FIGS. FIG. 3A is a flowchart showing a procedure for creating the setting data set 9. As shown in FIG. 2, various devices such as a PC 11 and an IP telephone 12 are connected to the router 1, and the configuration of the connected devices is arbitrary. The sales representative 51 hears a request from the person in charge 50 of the customer office 10 such as the installation location and ringing mode of the IP telephone 12 (S10), and creates the setting chart 8 based on the hearing result (S11). Then, this setting chart 8 is sent to the remote maintenance center 4 (S12). In the remote maintenance center 4, the engineer 52 creates the setting data set 9 based on the setting chart 8 received from the sales staff 51 (S13). The setting data set 9 may be created by setting the working router 7 based on the setting chart 8 as described above. The created setting data set 9 is uploaded to the remote maintenance server 5 (S14). This upload may be performed from the work personal computer 6, but may be performed directly from the work router 7 by connecting the work router 7 to the remote maintenance server 5. At the time of uploading, the user name and password of the router 1 of the customer office 10 are added and uploaded as key data so that devices other than the router 1 cannot be freely downloaded.

  FIG. 3B is a flowchart showing a procedure of setting data setting work for setting the setting data set 9 in the router 1. When the setting data set 9 is uploaded to the remote maintenance server 5 by the work procedure of FIG. 3 (A), the remote maintenance center 4 notifies the person in charge 50 or the sales person 51 of the customer office to some means. (For example, a mobile phone, e-mail, etc.) The person in charge 50 or the sales person 51 in the customer office 10 inputs a command instructing to download the setting data set 9 to the router 1 using the personal computer 11 or the IP telephone 12 (S20). As a command input method, the following method may be employed. When inputting from the personal computer 11, a method of clicking the “setting data download button” on the setting screen displayed by the web server function of the router 1. When inputting from the IP telephone 12, a special telephone is sent to the router 1. For example, a number (special number) is stored, and a command is input when the special number is dialed.

  In response to this command, the router 1 accesses the remote maintenance server 5 via the Internet 3 and downloads the setting data set 9 (S21). In order to download the setting data set 9, the remote maintenance server 5 requests the router 1 to transmit a user name and a password, and authenticates the router 1 with the transmitted user name and password. The remote maintenance server 5 deletes the setting data set 9 after confirming that the router 1 has downloaded the setting data set 9 (S22). The router 1 sets its own device (router 1) by writing each setting data of the downloaded setting data set 9 (stored in the buffer on the RAM 22) to a corresponding register in the setting data storage area 21A of the flash memory 21. (S23). After this setting work, the router 1 starts operation according to the setting contents (S24).

  According to the above operation procedure, the router 1 can be set in accordance with the installation form of the equipment in the customer office 10 without the technician 52 in the customer office 10 at the site.

  FIG. 4A is a flowchart showing the operation of the router 1 in the setting work shown in FIG. The router 1 starts this operation when a command to download the setting data set 9 is input from the personal computer 11 or the IP telephone 12 (S40). First, a password input is requested to the device (personal computer 11 or IP telephone 12) that has input the command (S41). It is assumed that the user name is set when the router 1 is first turned on. When the password is entered (YES in S42), the remote maintenance server 5 is accessed (S43), and the user name and password are transmitted for authentication (S44). When the authentication is completed, the setting data set 9 is downloaded from the remote maintenance server 5 (S45), and the individual data of the downloaded setting data set 9 is written in the corresponding register in the setting data storage area 21A to set the own apparatus. (S46). Thereby, the operation in the form described in the setting chart 8 becomes possible.

  3 (A), 3 (B), and 4 (A) describe the operation when a completely new router 1 is set, but remote maintenance is required when setting data once set in the router 1 is changed. The center 4 may download the setting data set 9 from the router 1, change it, and download it again.

  FIG. 3C and FIG. 4B are flowcharts for explaining the procedure of setting data change work of the router 1. Even when a part of the setting data set in the router 1 is changed, the sales person 51 interviews the person in charge 50 of the customer office 10 to create the setting chart 8. 3A and 3B, which are sent to the engineer 52, are performed. In addition, the setting data set 9 currently set in the router 1 is uploaded to the remote maintenance center 4. Work is done in parallel.

  In FIG. 3C, the person in charge 50 or the sales person 51 in the customer office 10 uses the personal computer 11 or the IP telephone 12 to transfer the setting data set 9 currently set in the router 1 to the remote maintenance server 5. A command for instructing to upload is input (S30). In response to this command, the router 1 accesses the remote maintenance server 5 via the Internet 3 and uploads the setting data set 9 currently set (S31). In order to upload the setting data set 9, the remote maintenance server 5 requests the router 1 to transmit a user name and a password, and authenticates the router 1 with the transmitted user name and password. After that, the work personal computer 6 (or work router 7) of the remote maintenance center 4 accesses the remote maintenance server 5 and downloads the setting data set 9 (S32). The remote maintenance server 5 deletes the setting data set 9 after confirming that the working personal computer 6 (or the working router 7) of the remote maintenance center 4 has downloaded the setting data set 9 (S33). .

  The setting data set 9 taken into the remote maintenance center 4 is set in the work router 7. In FIG. 3A, the engineer 52 may create a new setting data set 9 by partially correcting the setting data set 9 based on the setting chart 8 sent from the sales staff 52.

  FIG. 4B is a flowchart showing the operation of the router 1 in the upload operation of the setting data set shown in FIG. When a command to upload the setting data set 9 currently set in the setting data storage area 21A is input from the personal computer 11 or the IP telephone 12 (S50), the router 1 starts this operation. First, a password input is requested to the device (personal computer 11 or IP telephone 12) that has input the command (S51). It is assumed that the user name is set when the router 1 is first turned on. If a password is entered (YES in S52), the remote maintenance server 5 is accessed (S53), and the user name and password are transmitted for authentication (S54). When the authentication is completed, the setting data set 9 is uploaded to the remote maintenance server 5 (S55).

DESCRIPTION OF SYMBOLS 1 Router apparatus 4 Remote maintenance center 5 Remote maintenance server 7 Work router 21A Setting data storage area

Claims (4)

A wide area network connection unit connected to the wide area network, a local area network connection unit connected to the local area network, and a setting data storage unit;
A router device for controlling a voice call session of a terminal device connected to the wide area network and the local area network based on setting data stored in the setting data storage unit,
Download means for accessing the remote maintenance server connected to the wide area network and downloading the setting data;
Setting means for writing the downloaded setting data to the setting data storage unit and setting the session control function;
Router device equipped with.   The router device according to claim 1, further comprising upload means for uploading the setting data stored in the setting data storage unit to the remote maintenance server. A method for setting the router device according to claim 1 or 2,
A step of creating setting data corresponding to a terminal device connected to the work device of the remote maintenance center via the wide area network and the local area network;
The work device uploads the created setting data to a remote maintenance server;
The router device accessing the remote maintenance server and downloading the configuration data; and
The router device writes the downloaded setting data to a setting data storage unit to set a voice call session control function between the terminal devices;
A router setting method. A method for setting the router device according to claim 2,
Transferring the setting data stored in the setting data storage unit to the remote maintenance center by the router device;
The working device of the remote maintenance center creates setting data according to a terminal device connected via the wide area network and a local area network by modifying the transferred setting data,
Uploading the created setting data to a remote maintenance server;
The router device accessing the remote maintenance server and downloading the configuration data; and
The router device writes the downloaded setting data to a setting data storage unit to set a voice call session control function between the terminal devices;
A router setting method.

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