JP2013061915A - Terminal device, approval system, approval method, program, and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily perform an approval action of an item even when an approver is in another place outside the office.SOLUTION: An item DB 11 of a management device 1 stores a confirmation status information of an item, and an item information transmission part 12 transmits related document data of the item to a terminal device 3. A related document display control part 32 of the terminal device 3 displays a screen of the related document data received from the management device 1 on a touch panel. When detecting that an approver performs a predetermined operation on the displayed screen during display of the screen of the related document data, a confirmation act control part 35 notifies that the operation has been performed to the management device 1. When receiving the notification from the terminal device 3 that the approver has performed the predetermined operation, a confirmation status update part 14 of the management device 1 updates the confirmation status information of the item stored in the item DB 11 to an approved state.

Description

  The present invention relates to a terminal device that approves a project remotely, an approval system, an approval method, a program, and a recording medium.

  2. Description of the Related Art Conventionally, there is a remote approval system for easily performing a case approval action by a portable terminal held by an approver even when the approver is out in a company or the like. Patent Document 1 discloses a system for performing an efficient approval act.

JP 2002-334186 A

In the conventional remote approval system, it is troublesome to perform the approval act in the same way as when the approver is in the office, and as a result, the progress of the project may be delayed.
One reason for the hassle of approving on the go is that the user interface (UI) is not optimized because a mobile terminal, which is different from the one used in the office, is used. .
For example, in order for the approver to perform an approval act in the system described in Patent Document 1, it is necessary to perform an operation of confirming a related document displayed on the terminal and an operation of performing approval on the terminal. As described above, the work for confirming the related document and the work for performing the approval are separate, and it is necessary to follow the respective menus in order to perform these series of work.
In other words, a screen for browsing related documents for approval-target matters and a screen for performing approval actions are prepared separately, and even if the user is away from home, the approver can access the related documents using a mobile device. And an operation for searching for a screen for performing an approval action.

In addition, as another cause, it is difficult to display both the screen for browsing related documents and the screen for performing an approval action at the same time on a mobile terminal whose screen size is not sufficient. When switching between screens, the operation becomes complicated.
In particular, when the communication environment is poor and a necessary communication speed cannot be secured, it takes time to switch screens, and thus it is often impossible to complete when the place where the time for the approval action is limited is limited.

  In order to perform approvals using mobile terminals while away from home, including the causes described above, there are various aspects such as ease of use of input devices of mobile terminals, size of display units, specifications and performance of communication units, communication environments, etc. Due to various restrictions, there were many difficult elements.

  The present invention has been made in consideration of such circumstances, and includes a terminal device, an approval system, an approval method, a program, and a recording medium that allow an approver to easily approve a case even when the user is away from home. provide.

  The present invention has been made to solve the above-described problems, and receives related document data of the case from a display unit that displays a screen and a management device that stores case confirmation status information, and the received related document data And a related document display control unit for displaying the screen on the display unit, and when the related document data screen is displayed on the display unit, a predetermined operation by the user is performed on the displayed screen. A confirmation action control unit that notifies the management device that the operation has been performed and updates the confirmation status information of the matter to the confirmation status information corresponding to the operation. Is a terminal device.

  Further, the present invention is an approval system having a management device and a terminal device, wherein the management device transmits a storage unit that stores case confirmation status information and related document data of the case to the terminal device. The case information transmission unit and the terminal device receive notification that a predetermined operation has been performed on the terminal device by the user, and the case confirmation status information stored in the storage unit corresponds to the operation. A confirmation status update unit that updates the confirmation status information, and the terminal device receives a display unit that displays a screen, an input unit that receives an operation by a user, and the related document data of the case from the management device And a related document display control unit for displaying the received related document data screen on the display unit, and the related document data screen displayed when the related document data screen is displayed on the display unit. If it is detected that the predetermined operation is performed by the user in the plane, and a confirmation action controller for notifying that the operation is performed to the management apparatus, a approval system, characterized in that.

  Further, the present invention is an approval method used in an approval system having a management device and a terminal device, wherein the case information transmission unit of the management device stores confirmation status information in the storage unit of the management device. A case information transmission process for transmitting the related document data of the case to the terminal device, and the related document display control unit of the terminal device receives the related document data of the case from the management device, and the received related document data screen The related document display process of displaying the related document data on the display unit of the terminal device and the confirmation action control unit of the terminal device displayed when the screen of the related document data is displayed on the display unit A confirmation action notification process for notifying the management device that the operation has been performed when it is detected that a predetermined operation by the user has been performed, and a case information transmission unit of the management device In response to a notification from the terminal device that a predetermined operation has been performed on the terminal device by the user, the confirmation status information of the case stored in the storage unit is changed to confirmation status information corresponding to the operation. And a confirmation status update process to be updated.

According to the present invention, a computer used in a terminal device having a display unit for displaying a screen receives related document data of the case from a management device that stores case confirmation status information, and the received related document data screen The related document display control unit for displaying the image on the display unit, and when the screen of the related document data is displayed on the display unit, it is detected that a predetermined operation by the user is performed on the displayed screen In this case, the program is operated as a confirmation action control unit that notifies the management device that the operation has been performed and updates the confirmation status information of the matter to the confirmation status information corresponding to the operation. It is.
The present invention is also a recording medium on which the above program is recorded.

  According to the present invention, the approver can easily approve the case even when going out.

It is a block diagram which shows the structure of the approval system by the 1st Embodiment of this invention. It is a figure which shows the processing flow of the approval system by the embodiment. It is a block diagram which shows the structure of the approval system by the 2nd Embodiment of this invention. It is a figure which shows the processing flow of the approval system by the embodiment. It is a block diagram which shows the structure of the approval system by the 3rd Embodiment of this invention. It is a figure which shows the processing flow of the approval system by the embodiment. It is a figure which shows the example of a screen display of the terminal by the same embodiment.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[First Embodiment]
FIG. 1 is a block diagram showing the configuration of the approval system according to the first embodiment of the present invention, in which only functional blocks related to this embodiment are extracted and shown. As shown in the figure, the approval system of the present embodiment includes a management device 1 and a terminal device 3 connected via a communication network 9. Although only one terminal device 3 is shown in the figure, there can be a plurality of terminals.

  The management device 1 can be realized by a computer server, for example, and includes a case database (hereinafter referred to as “case DB”) 11, a case information transmission unit 12, a communication unit 13, and a confirmation status update unit 14. Composed.

  The case DB 11 is a storage unit that stores case information. The case information includes at least information that associates a case ID that is identification information for uniquely specifying a case, related document data of the case, and confirmation status information of the case. The related document data is electronic data of a related document that describes information related to the case such as a description of the case and the content of approval to be requested. The confirmation status information indicates the confirmation status (status) of the item, for example, “unapproved”, “approved”, and the like.

  The communication unit 13 is connected to the communication network 9 by wire or wireless, and transmits / receives data to / from the terminal device 3 via the communication network 9. The case information transmission unit 12 transmits the related document data read from the case DB 11 to the terminal device 3. The confirmation status update unit 14 updates the confirmation status information of the case stored in the case DB 11 based on the confirmation action performed in the terminal device 3 by the approver.

  The terminal device 3 is a portable computer terminal carried by a user who is an approver. The terminal device 3 includes a communication unit 31, a related document display control unit 32, a display unit 33, an input unit 34, and a confirmation action control unit 35. In addition, when the terminal device 3 is a mobile phone such as a smartphone, for example, a voice processing unit (not shown) for controlling the receiver and the transmitter is further added.

  The communication unit 31 is wirelessly connected to the communication network 9 and transmits / receives data to / from the management apparatus 1 via the communication network 9. Note that the communication unit 31 may be connected to the communication network 9 by wire. The display unit 33 is a display that displays a screen. The input unit 34 is an input device that accepts user operations. For example, the display unit 33 and the input unit 34 can be realized by a touch panel.

  The related document display control unit 32 is a related document viewer that causes the display unit 33 to display related document data in the case DB 11 transmitted from the management apparatus 1 and allows an approver to view the related document. The confirmation action control unit 35 detects that a predetermined confirmation operation is performed on the input unit 34 by the approver while the related document data is displayed, that is, while the approver is browsing the related document. The confirmation action is notified to the management apparatus 1 together with the case ID.

FIG. 2 is a diagram showing a processing flow of the approval system shown in FIG.
The case information transmission unit 12 of the management apparatus 1 reads out the case ID of the case that needs to be approved by the approver and the related document data corresponding to the case ID from the case information stored in the case DB 11 and communicates the communication unit 13. To the terminal device 3 of the approver. For example, “unapproved” is set in the confirmation status information of the case information specified by the case ID. The communication unit 13 transmits the case ID and related document data to the terminal device 3 via the communication network 9 (step S110). The communication unit 31 of the terminal device 3 receives the case ID and related document data via the communication network 9. The related document display control unit 32 displays the related document data received by the communication unit 31 on the display unit 33 by full screen display or the like (step S120). Thereby, the approver browses the related document data displayed on the display unit 33.

  For example, in step S110, the management apparatus 1 may transmit the case ID and related document data by e-mail addressed to the approver's address, and when the access is received from the approver's terminal device 3, The ID and related document data may be transmitted. The management apparatus 1 may transmit the display screen data of the related document data and display it on the terminal device 3 instead of transmitting the related document data. As described above, when the approver browses the related document using the terminal device 3, the related document data may be browsed after being transferred from the management device 1 to the terminal device 3. The related document data stored in the file may be directly accessed.

  When the approver views the related document data displayed on the display unit 33 and performs the approval, the approver performs a predetermined confirmation operation (approval operation) determined in advance by the input unit 34. For example, when the terminal device 3 includes a touch panel, the approver draws a predetermined pattern with a finger or a touch pen on the screen on which the related document is displayed.

  When the confirmation action control unit 35 detects that a predetermined confirmation operation is performed on the input unit 34 by the approver when the related document data is displayed on the display unit 33 (step S130), the case ID And the operation information indicating the confirmation operation are output to the communication unit 31 and instructed to be transmitted to the management apparatus 1. The communication unit 31 transmits the case ID and the operation information to the management apparatus 1 via the communication network 9 (Step S140).

  When the communication unit 13 of the management apparatus 1 receives the case ID and the operation information via the communication network 9, the communication unit 13 outputs the case ID and operation information to the confirmation status update unit 14. When the confirmation status update unit 14 determines that the operation information indicates a confirmation operation, the confirmation status update unit 14 identifies the item information stored in the item DB 11 by the item ID, and the confirmation status information in the identified item information is “approved”. (Step S150).

In the above description, the confirmation action control unit 35 detects that a predetermined confirmation operation has been performed on the input unit 34 by the approver when the related document data is displayed on the display unit 33. In addition to the operation corresponding to the “approved” status, an operation corresponding to another status may be detected. For example, in step S <b> 130, the confirmation action control unit 35 detects that a predetermined hold operation has been performed on the input unit 34 by the approver when related document data is displayed on the display unit 33. The hold operation is an operation corresponding to the hold status, and the hold is a confirmation of a related document by browsing but does not approve it, a return, or the like. For example, the approver draws a predetermined pattern corresponding to the hold status with a finger or a touch pen on the screen of the terminal device 3 on which the related document is displayed.
In this case, in step S <b> 140, the confirmation action control unit 35 outputs the case ID and operation information indicating that the hold operation has been performed to the communication unit 31, and instructs the management device 1 to transmit it. In step S150, when the confirmation status update unit 14 of the management device 1 determines that the operation information indicates a hold operation, the check status information stored in the case DB 11 corresponding to the case ID is set to “hold”. rewrite.
As a result, various approval statuses can be reflected in the case DB 11 provided in the management apparatus 1.

In the case of a conventional approval system, the approval process by the approver is as follows.
(1) The approver obtains related document data by e-mail or the like using the terminal device and confirms the content.
(2) Start the communication application of the terminal device and access the management device.
(3) The approver uses the terminal device to follow the approval work menu provided by the management device.
(4) The approver inputs the approval result to the terminal device and transmits it to the management device.

On the other hand, in the case of this embodiment, the approval work by the approver is as follows.
(1) The approver obtains related document data by e-mail or the like using the terminal device 3 and confirms the content.
(2) The approver performs a confirmation operation on the terminal device 3.

For example, the approver displays the related document on the touch panel of the terminal device 3 by full screen display or the like, browses the document, and manages the management document by performing a predetermined operation on the touch panel on the browsed screen. Change the approval status.
That is, the related document display control unit 32 of the terminal device 3 receives the related document data of the case from the management device 1 and displays it on the display unit 33. Then, when the related document display control unit 32 displays the screen of the related document data, the confirmation action control unit 35 performs a predetermined operation by the user (approver) on the screen displayed on the display unit 33. If it is detected that the operation has been performed, the management apparatus 1 is notified that the operation has been performed. The confirmation status update unit 14 of the management apparatus 1 updates the confirmation status information of the matter stored in the matter DB 11 to the confirmation status information corresponding to the operation.
As a result, the approver can easily perform the approval act. Therefore, when an approver approves using a mobile terminal such as a smartphone on the go, it is possible to solve the conventional problem that display and operation are difficult to understand and cannot be used in the end.

  According to the present embodiment, since there is no effort between the confirmation work and the approval work of the related document, the approver only performs the confirmation action for the approval by a simple procedure, and the result of the confirmation action is sent to the approval system. It can be reflected.

[Second Embodiment]
In this embodiment, the approver is authenticated by a confirmation operation performed on the terminal. Hereinafter, the difference from the first embodiment will be mainly described.

  FIG. 3 is a block diagram showing the configuration of the approval system according to the second embodiment of the present invention, and only the functional blocks related to this embodiment are extracted and shown. In this figure, the same parts as those in the first embodiment shown in FIG. As shown in the figure, the approval system of the present embodiment includes a management device 1a and a terminal device 3a connected via a communication network 9.

The management device 1a is different from the management device 1 of the first embodiment shown in FIG. 1 in that a case DB 11a is provided instead of the case DB 11, and a confirmation status update unit 14a is provided instead of the confirmation status update unit 14. It is.
The case DB 11a stores confirmation operation information for each approver in addition to the case information. The approver-specific confirmation operation information is information in which an approver ID is associated with confirmation operation information. The approver ID is identification information that uniquely identifies the approver. The confirmation operation information indicates a confirmation operation for each approver. The confirmation status update unit 14a receives the confirmation operation information indicating the confirmation operation input to the terminal device 3a, and authenticates the approver by comparing the received confirmation operation information with the confirmation operation information stored in the case DB 11a. To do. When the authentication is successful, the confirmation status update unit 14a updates the confirmation status information in the case information stored in the case DB 11a.

The terminal device 3 a is different from the terminal device 3 of the first embodiment shown in FIG. 1 in that a confirmation action control unit 35 a is provided instead of the confirmation action control unit 35.
The confirmation action control unit 35a detects that a predetermined confirmation operation has been performed on the input unit 34 by the user while the related document is being displayed, and displays confirmation operation information indicating the confirmation operation together with the case ID in the management apparatus 1a. Notify

FIG. 4 is a diagram showing a processing flow of the approval system shown in FIG.
The processing of the management device 1a in step S210 and the processing of the terminal device 3a in step S220 are the processing of the management device 1 in step S110 of the first embodiment shown in FIG. 2 and the processing of the terminal device 3 in step S120. The same.

  When the approver views the related document data displayed on the display unit 33 of the terminal device 3a and approves it, the approver performs a predetermined confirmation operation on the input unit 34. When the confirmation action control unit 35a detects that the confirmation unit performs the confirmation operation on the input unit 34 when the related document data is displayed on the display unit 33 (step S230), the confirmation ID control unit 35a The confirmation operation information indicating the confirmation operation performed by is output to the communication unit 31 and instructed to be transmitted to the management device 1a. For example, the confirmation operation information indicates a pattern drawn by the approver on the touch panel of the terminal device 3a. The communication unit 31 transmits the case ID and the confirmation operation information to the management apparatus 1a via the communication network 9 (Step S240).

  When the communication unit 13 of the management device 1 a receives the case ID and the confirmation operation information via the communication network 9, the communication unit 13 outputs the confirmation ID to the confirmation status update unit 14 a. The confirmation status update unit 14a reads the confirmation operation information corresponding to the ID of the approver who is the transmission destination of the case ID and related document data from the confirmation operation information for each approver stored in the case DB 11a. The confirmation status update unit 14a authenticates the approver based on whether the confirmation operation information received from the terminal device 3a matches the confirmation operation information read from the case DB 11a (step S250). For example, when the confirmation operation information received from the terminal device 3a indicates a pattern drawn on the touch panel, the confirmation status update unit 14a determines whether the confirmation operation information matches the pattern indicated by the confirmation operation information read from the case DB 11a, and performs authentication. Do.

  When the authentication is successful (step S260: YES), the confirmation status update unit 14a specifies the case information stored in the case DB 11a by the case ID, and sets the confirmation status information in the specified case information to “approved”. Rewriting is performed (step S270). On the other hand, when the authentication fails (step S260: NO), the management device 1a performs a predetermined error process (step S280).

  According to the above embodiment, the approver can perform approval in a simple procedure, and can update the status of the matter after authenticating the approver.

[Third Embodiment]
In this embodiment, the confirmation requester designates a confirmation operation. Hereinafter, the difference from the first embodiment will be mainly described.

  FIG. 5 is a block diagram showing the configuration of the approval system according to the third embodiment of the present invention, and only the functional blocks related to this embodiment are extracted and shown. In this figure, the same parts as those in the first embodiment shown in FIG. As shown in the figure, the approval system of the present embodiment includes a management device 1b and a terminal device 3b connected via a communication network 9.

The management device 1b differs from the management device 1 of the first embodiment shown in FIG. 1 in that a case DB 11b is provided instead of the case DB 11, and a case information transmission unit 12b is provided instead of the case information transmission unit 12. It is.
The case DB 11b stores case-specific confirmation operation information in addition to the case information. The case-specific confirmation operation information is information in which a case ID and confirmation operation information are associated with each other. The confirmation operation information is a confirmation operation performed by the approver. For example, the confirmation requester for each case determines the confirmation operation and registers it in the case DB 11b. The case information transmission unit 12b reads out the case ID and related document data and the confirmation operation information corresponding to the case ID from the case DB 11b and transmits them to the terminal device 3b.

The terminal device 3b is different from the terminal device 3 of the first embodiment shown in FIG. 1 in that a related document display control unit 32b is provided instead of the related document display control unit 32, and a confirmation action control unit 35 is used. The confirmation action control unit 35b is provided.
The related document display control unit 32b displays the related document data on the display unit 33, and displays a confirmation operation guide on the display unit 33 while the related document data is displayed. The confirmation action control unit 35b detects that the confirmation operation indicated by the confirmation operation information received from the management apparatus 1b is performed on the input unit 34 by the approver while the approver is browsing the related document. The confirmation action is notified to the management apparatus 1b together with the case ID.

FIG. 6 is a diagram showing a processing flow of the approval system shown in FIG.
The case information transmission unit 12b of the management device 1b reads out the case ID of the case that needs to be approved by the approver and related document data corresponding to the case ID from the case information stored in the case DB 11b. Further, the case information transmission unit 12b reads the confirmation operation information corresponding to the case ID from the case-specific confirmation operation information stored in the case DB 11b. The case information transmission unit 12b outputs the read case ID, related document data, and confirmation operation information to the communication unit 13 and instructs the terminal unit 3b of the approver to transmit it. The communication unit 13 transmits the case ID, the related document data, and the confirmation operation information to the terminal device 3b via the communication network 9 (Step S310).

  The communication unit 31 of the terminal device 3b receives the case ID, the related document data, and the confirmation operation information via the communication network 9. The related document display control unit 32b causes the display unit 33 to display the related document data received by the communication unit 31 on the full screen (step S320). The related document display control unit 32b displays a confirmation operation guide indicated by the confirmation operation information on the display unit 33 at some timing when the related document data is displayed on the display unit 33 (step S330). The display timing of the guide is, for example, when all of the predetermined part of the related document data is displayed, when the related document data is displayed up to a predetermined ratio or to the end, or when a predetermined time has elapsed from the start of display. However, it is not limited to this, and can be determined arbitrarily. When the approver browses the related document data displayed on the display unit 33 of the terminal device 3b and performs the approval, the input unit 34 performs a confirmation operation as indicated by the guide displayed on the display unit 33. This is performed (step S340).

  For example, when the terminal device 3b includes a touch panel, the related document display control unit 32b causes the touch panel to display a trace pattern such as a figure or a character indicated by the confirmation operation information, superimposed on the display of the related document data. The approver traces the trace pattern displayed on the touch panel with a finger or a touch pen.

  When the confirmation action control unit 35b detects that the confirmation operation indicated by the confirmation operation information has been performed on the input unit 34 by the approver, the confirmation action control unit 35b outputs the case ID and the operation information indicating the confirmation operation to the communication unit 31 for management. An instruction is sent to the device 1b. The communication unit 31 transmits the case ID and the operation information to the management device 1b via the communication network 9 (Step S350).

  The process of the management apparatus 1b in step S360 is the same as the process of the management apparatus 1 in step S150 of the first embodiment shown in FIG.

  FIG. 7 is a diagram showing a screen display example of the terminal device 3b in step S330 of FIG. As shown in the figure, on the touch panel, a tracing pattern indicated by the confirmation operation information is displayed so as to overlap the screen display of related document data. The approver performs an input operation of tracing the tracing pattern displayed on the touch panel with a finger or a touch pen.

In the above, the case information transmission unit 12b of the management device 1b reads the confirmation operation information indicating the confirmation operation determined by the confirmation requester for each case from the case DB 11b, and transmits it to the terminal device 3b. Confirmation operation information may be generated every time ID and related document data are transmitted. For example, the case information transmission unit 12b randomly generates a confirmation operation such as a tracing pattern, and transmits confirmation operation information indicating the generated confirmation operation together with the case ID and the related document data to the terminal device 3b.
Alternatively, the confirmation operation information may not be transmitted from the management device 1b, and the related document display control unit 32b of the terminal device 3b may generate the confirmation operation information. The case information transmission unit 12b randomly generates a confirmation operation such as a tracing pattern every time it receives a case ID and related document data from the management apparatus 1b.

  According to the present embodiment, the approver can approve in a simple procedure, and can update the status of the case after performing authentication for each case.

  The above-described management devices 1, 1a, 1b and terminal devices 3, 3a, 3b have computer systems inside. The operation of each processing unit described above is stored in a computer-readable recording medium in the form of a program, and the above processing is performed by the computer reading and executing this program. Here, the computer-readable recording medium means a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, a semiconductor memory, or the like. Alternatively, the program may be distributed to a computer via a communication line, and the computer that has received the distribution may execute the program.

The program may be for realizing a part of the functions described above.
Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, and what is called a difference file (difference program) may be sufficient.

1, 1a, 1b ... management devices 11, 11a, 11b ... case database (case DB)
12, 12b ... matter information transmission unit 13 ... communication unit 14, 14a ... confirmation status update unit 3, 3a, 3b ... terminal 31 ... communication unit 32, 32b ... related document display control unit 33 ... display unit 34 ... input unit 35, 35a, 35b ... confirmation action control unit

Claims (6)

A display for displaying a screen;
A related document display control unit that receives related document data of the case from a management device that stores the confirmation status information of the case, and displays a screen of the received related document data on the display unit;
When the screen of the related document data is displayed on the display unit, if it is detected that a predetermined operation by the user is performed on the displayed screen, the management is performed to indicate that the operation has been performed. A confirmation action control unit that notifies the device and updates the confirmation status information of the matter to the confirmation status information corresponding to the operation;
A terminal device comprising: An approval system having a management device and a terminal device,
The management device
A storage unit for storing the confirmation status information of the case;
A case information transmission unit that transmits related document data of the case to the terminal device;
A notification from the terminal device that a predetermined operation has been performed by the user is received from the terminal device, and the confirmation status information of the case stored in the storage unit is updated to confirmation status information corresponding to the operation. A confirmation status update unit to
With
The terminal device
A display for displaying a screen;
A related document display control unit that receives the related document data of the case from the management device, and causes the display unit to display a screen of the received related document data;
When the screen of the related document data is displayed on the display unit, if it is detected that a predetermined operation by the user is performed on the displayed screen, the management is performed to indicate that the operation has been performed. A confirmation action control unit to notify the device;
Comprising
An approval system characterized by that. The confirmation status of the matter indicated by the confirmation status information includes approval or hold,
When the confirmation action control unit detects that the predetermined operation corresponding to the confirmation state has been performed, the confirmation action control unit notifies the management device that the operation has been performed.
The approval system according to claim 2, wherein: An approval method used in an approval system having a management device and a terminal device,
A matter information transmission process in which the matter information transmission unit of the management device transmits the related document data of the matter whose confirmation status information is stored in the storage unit of the management device;
A related document display process in which the related document display control unit of the terminal device receives the related document data of the case from the management device, and causes the display unit of the terminal device to display a screen of the received related document data;
When the confirmation action control unit of the terminal device detects that a predetermined operation by the user is performed on the displayed screen when the screen of the related document data is displayed on the display unit, A confirmation act notification process for notifying the management device that the operation has been performed;
The matter information transmission unit of the management device receives notification from the terminal device that a predetermined operation has been performed by the user on the terminal device, and the confirmation status information of the matter stored in the storage unit, A confirmation status update process for updating to confirmation status information corresponding to the operation;
An approval method characterized by comprising: A computer used in a terminal device including a display unit that displays a screen,
A related document display control unit that receives related document data of the case from a management device that stores the confirmation status information of the case, and displays a screen of the received related document data on the display unit;
When the screen of the related document data is displayed on the display unit, if it is detected that a predetermined operation by the user is performed on the displayed screen, the management is performed to indicate that the operation has been performed. A confirmation action control unit that notifies the device and updates the confirmation status information of the matter to the confirmation status information corresponding to the operation;
A program characterized by operating as A computer used in a terminal device including a display unit that displays a screen,
A related document display control unit that receives related document data of the case from a management device that stores the confirmation status information of the case, and displays a screen of the received related document data on the display unit;
When the screen of the related document data is displayed on the display unit, if it is detected that a predetermined operation by the user is performed on the displayed screen, the management is performed to indicate that the operation has been performed. A confirmation action control unit that notifies the device and updates the confirmation status information of the matter to the confirmation status information corresponding to the operation;
The recording medium which recorded the program characterized by operating as.

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