JP2012198713A - Receipt, cash register, receipt printing method, and receipt printing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To appropriately notify the purchaser of a commodity of a warranty period.SOLUTION: A POS register 10 includes: a sales commodity retrieval part 14a for retrieving a sales commodity and a sales price from a sales price table 15a based on a commodity ID acquired by a commodity ID acquisition part 11; a past warranty retrieval part 14b for retrieving a warranty information on the commodity sold in the past from a purchase history table 22 based on a client ID acquired by a client ID acquisition part 12; a calculation part 14d for calculating a sum of sales prices retrieved by the sales commodity retrieval part 14a; and a printing part 14e for printing sales commodities and a sales price of each sales commodity retrieved by the sales commodity retrieval part 14a, for printing a sum of the sales prices calculated by the calculation part 14d, and for printing warranty information on the commodities sold in the past and retrieved by the past warranty retrieval part 14b.

Description

  The present invention relates to a receipt, a cash registering apparatus, a receipt printing method, and a receipt printing program.

  Conventionally, in order to prove the purchase date of a product, a manufacturer warranty card contained in the package of the purchased product is taken out and the store name and the sales date are entered in the warranty card. In recent years, a cash register is crowded by taking out a manufacturer's warranty card and entering the store name and sales date, and therefore, a warranty certificate that proves the purchase date of the purchased product is often printed at the cash register.

  In addition, there is known a method for notifying a purchaser of a warranty for a purchased product after purchasing the product. For example, a method of notifying the purchaser of the monthly usage statement sent from the card company to the customer by describing the product for which the warranty is currently valid and the product for which the warranty period will expire soon is known. . In addition, there is known a system for informing through the Internet in advance that the free warranty period for home appliances, furniture, cars, etc. will expire.

  In addition, a service is known in which a purchaser can confirm a warranty expiration date after purchasing a product. For example, the management server acquires a customer ID and a product code from a POS (Point of sale system) terminal when purchasing a product, and stores warranty card information corresponding to the product code and the customer ID in association with each other. Thereafter, when there is an access from the customer's communication terminal, the management server acquires the customer ID from the communication terminal, and transmits the warranty information corresponding to the customer ID to the communication terminal.

JP 2004-303016 A JP 2004-192214 A JP 2007-226516 A

  By the way, in the above-described conventional technology, there is a problem that the purchaser of the product may forget the warranty period. For example, if a product purchased in the past breaks down, if you ask for repair immediately, you received the manufacturer's warranty within the warranty period, but you forgot the warranty period and left it for the manufacturer, There was a case that the guarantee could not be received.

  In one aspect, the objective is to properly inform the purchaser of the product of the warranty expiration date.

  In the first proposal, information indicating a seller who sells the product, information indicating the sales product sold by the seller, information indicating the sales price of the sales product, information indicating the total of the sales price, , A receipt printed with warranty information of merchandise sold in the past stored in association with the customer ID indicating the customer is provided.

  Appropriate expiration date can be notified to the purchaser of the product.

FIG. 1 is a block diagram illustrating the configuration of the POS register according to the first embodiment. FIG. 2 is a diagram illustrating an example of a sales price table. FIG. 3 is a diagram illustrating an example of a warranty card table. FIG. 4 is a diagram illustrating an example of the consumables table. FIG. 5 is a diagram illustrating an example of a customer table. FIG. 6 is a diagram illustrating an example of a purchase history table. FIG. 7 is a diagram showing an example of a receipt on which warranty card information of a product sold in the past is printed. FIG. 8 is a flowchart illustrating the processing operation of the POS register according to the first embodiment. FIG. 9 is a diagram illustrating an example of a receipt printed with warranty information of a product with a small remaining warranty period. FIG. 10 is a block diagram illustrating the configuration of the POS register according to the third embodiment. FIG. 11 is a diagram illustrating an example of a trouble product table. FIG. 12 is a diagram illustrating an example of a receipt printed with warranty information of a product that is prone to trouble. FIG. 13 is a diagram illustrating an example of a purchase history table. FIG. 14 is a diagram illustrating a computer that executes a receipt printing program.

  Exemplary embodiments of a receipt, a cash registering apparatus, a receipt printing method, and a receipt printing program according to the present invention will be described below in detail with reference to the accompanying drawings. Note that the present invention is not limited to the embodiments.

  In the following embodiments, the configuration and processing flow of the POS register according to the first embodiment will be described in order, and finally the effects of the first embodiment will be described.

[POS cash register configuration]
First, the configuration of the POS register 10 will be described with reference to FIG. FIG. 1 is a block diagram illustrating the configuration of the POS cash register 10 according to the first embodiment. As illustrated in FIG. 1, the POS cash register 10 includes a product ID acquisition unit 11, a customer ID acquisition unit 12, a communication control I / F (interface) 13, a control unit 14, and a storage unit 15. The POS register 10 is connected to the POS server 20 via a WAN (Wide Area Network) 30. The POS server 20 stores a customer table 21 and a purchase history table 22 as will be described later. The processing of each part of the POS cash register 10 will be described below.

  The product ID acquisition unit 11 acquires a product ID that identifies a product to be sold. For example, the product ID acquisition unit 11 is a reader such as a barcode scanner, and scans the product barcode to read the product ID.

  Moreover, the customer ID acquisition part 12 acquires customer ID which specifies a customer. For example, the customer ID acquisition unit 12 is a reader such as a card scanner, and reads the customer ID from the customer's card. Here, the card only needs to hold a customer ID. For example, an RFID (Radio Frequency IDentification), an IC (Integrated Circuit) card, a magnetic card, a mobile phone having a storage function, or the like can be used. .

  The communication control I / F 13 controls communication related to various information exchanged with the connected POS server 20. For example, the communication control I / F 13 transmits to the POS server 20 a search request for information related to a customer and a search request for information related to a purchase history. Further, the communication control I / F 13 receives the search result for the search request from the POS server 20.

  The storage unit 15 stores data and programs necessary for various processes performed by the control unit 14. The storage unit 15 includes a sales price table 15a, a warranty card table 15b, and a consumables table 15c. The storage unit 15 is a semiconductor memory device such as a random access memory (RAM), a read only memory (ROM), or a flash memory, or a storage device such as a hard disk or an optical disk.

  The sales price table 15a stores the sales product and the sales amount in association with the product ID. Here, the sales price table 15a will be described with reference to the example of FIG. FIG. 2 is a diagram illustrating an example of a sales price table. As illustrated in FIG. 2, the sales price table 15 a includes a “store code” that specifies a store that sells a product, a “product ID” that specifies a product, a “product name” that indicates the name of the product, The “sales price” indicating the price is stored in association with each other. For example, in the example of FIG. 2, the sales price table 15a stores “1000” as the store code, “491234678905” as the product ID, “PC” as the product name, and “150,000” as the sales price. To do.

  The warranty card table 15b stores information related to the warranty of the merchandise sold. Here, the warranty card table 15b will be described with reference to the example of FIG. FIG. 3 is a diagram illustrating an example of a warranty card table. As illustrated in FIG. 3, the warranty card table 15 b includes a “store code” that identifies a store that sells a product, a “product ID” that identifies the product, and a “guarantee period” that indicates a period during which the warranty is valid. They are stored in association with each other. For example, in the example of FIG. 3, the warranty card table 15 b stores “1000” as the store code, “492123678905” as the product ID, and “1 year” as the warranty period in association with each other.

  The consumable table 15c stores the product ID of a product for which the consumable is used in association with the product ID of the consumable. Here, the consumables table 15c will be described using the example of FIG. FIG. 4 is a diagram illustrating an example of the consumables table. As illustrated in FIG. 4, the consumables table 15 c includes a “store code” that identifies a store that sells commodities, a “consumable product ID” that indicates a consumable product ID, and commodities in which the consumables are used. The “master product ID” indicating the product ID is stored in association with each other. For example, in the example of FIG. 4, the consumables table 15c stores “1000” as the store code, “4945677891235” as the consumable product ID, and “4978901234565” as the master product ID in association with each other.

  Here, the customer table 21 and the purchase history table 22 that the POS server 20 has will be described. The customer table 21 stores information related to customers who purchase products. Here, the customer table 21 is demonstrated using the example of FIG. FIG. 5 is a diagram illustrating an example of a customer table. As illustrated in FIG. 5, the customer table 21 includes a “store code” that identifies a store that sells products, a “customer ID” that identifies a customer, a “customer name” that indicates the name of the customer, and a gender of the customer. Are stored in association with each other. For example, in the example of FIG. 5, the customer table 21 stores “1000” as the store code, “12345678” as the customer ID, “Taro Fujitsu” as the customer name, and “male” as the gender. .

  The purchase history table 22 stores warranty information on products sold to customers in association with customer IDs. Here, the purchase history table 22 will be specifically described with reference to the example of FIG. FIG. 6 is a diagram illustrating an example of a purchase history table. As illustrated in FIG. 6, the purchase history table 22 includes a “store code” that specifies a store that sells a product, a “POS number” that specifies a POS cash register, a “purchase date” that indicates the date when the product is purchased, and a transaction. "Transaction serial number" indicating the serial number uniquely assigned to the is stored. In addition, the purchase history table 22 includes a “detail number” indicating a number uniquely assigned to a detail, a “customer ID” for identifying a customer, a “product ID” for identifying a product purchased by the customer, and a product purchased by the customer. “Product name” indicating the name of the product and “Warranty date” indicating the warranty term of the product are stored. For example, in the example of FIG. 6, the purchase history table 22 has “1000” as the store code, “1” as the POS number, “20101216 (December 16, 2010)” as the purchase date, and “ 5 ”and“ 1 ”as the item number are stored in association with each other. In addition, the purchase history table 22 associates “12345678” as the customer ID, “491234678905” as the product ID, “PC” as the product name, and the warranty expiration date “201111216 (December 16, 2011)”. Remember.

  The control unit 14 is a CPU (Central Processing Unit) or an MPU (Micro Processing Unit), and has an internal memory for storing a program that defines various processing procedures and necessary data, and performs various processes. Execute. The control unit 14 includes a sales merchandise search unit 14a, a past warranty search unit 14b, a consumables search unit 14c, a calculation unit 14d, and a printing unit 14e.

  Based on the product ID acquired by the product ID acquisition unit 11, the sales product search unit 14a searches for the sales product and the sales price from the sales price table 15a. For example, the sales product search unit 14a searches the sales price table 15a for a product ID that matches the product ID acquired by the product ID acquisition unit 11. As a result of the search, if there is a matching product ID, the sales product search unit 14a reads the store code, product name, and sales price associated with the product ID, and sets them in the internal memory of the control unit 14 To do.

  Furthermore, the sales merchandise search unit 14a searches the warranty card table 15b for a product ID that matches the product ID acquired by the product ID acquisition unit 11. As a result of the search, if a matching product ID exists in the warranty card table 15b, the product ID and the warranty period are set in the internal memory as the warranty card target details.

  Based on the customer ID acquired by the customer ID acquisition unit 12, the past warranty search unit 14 b searches the purchase history table 22 for warranty information on products sold in the past. For example, the past warranty search unit 14 b searches the customer table 21 of the POS server 20 for a customer ID that matches the customer ID acquired by the customer ID acquisition unit 12. As a result of the search, if there is a matching customer ID, the past warranty search unit 14b reads the store code, customer name, and gender associated with the customer ID and sets them in the internal memory of the control unit 14. .

  Then, the past warranty search unit 14b searches for the warranty expiration date of the past purchase product corresponding to the customer ID that matches the customer ID acquired by the customer ID acquisition unit 12. As a result of the search, the past warranty search unit 14b searches the purchase history table 22 for past purchased products that are within the warranty period and whose remaining warranty period is less than a threshold (for example, one year). To do. As a result of the search, if there is a past purchase product within the warranty period and the remaining warranty period is small, the past warranty search unit 14b displays information (product name and warranty term) on the warranty of the corresponding past purchase product. Set in the internal memory of the control unit 14.

  Then, the past warranty search unit 14b is the master product searched by the consumables search unit 14c described later, out of the information related to the warranty of the past purchased product within the warranty period set in the internal memory and having a small remaining warranty period. For items whose ID and product ID match, product warranty information is excluded from the print target. In addition, the past warranty search unit 14b matches the master product ID and the product ID searched by the consumables search unit 14c, which will be described later, among the information on the warranty of the past purchased product with a small remaining warranty period set in the internal memory. For those that do not, product warranty information is set in the internal memory of the control unit 14 as a print target. That is, if the product purchased this time is a consumable item for a product purchased in the past, it is assumed that the product purchased in the past is in operation, and the information and warranty period of the product purchased in the past are not printed.

  When the product ID acquired by the product ID acquisition unit 11 is stored in the consumables table 15c as the product ID of the consumable, the consumables search unit 14c uses the consumables associated with the product ID of the consumables. The product ID of the product for which the product is used is searched. For example, the consumables search unit 14c searches for a product ID that matches the product ID acquired by the product ID acquisition unit 11 in the item of consumable product ID in the consumables table 15c. As a result of the search, if the consumable item search unit 14c exists in the item of the consumable item product ID, the consumable item search unit 14c notifies the past guarantee document search unit 14b of the master product ID associated with the consumable item product ID.

  The calculation unit 14d calculates the total sales price searched by the sales product search unit 14a. For example, the calculation unit 14d calculates the total sales price of all the products set in the internal memory by the sales product search unit 14a, and notifies the printing unit 14e of the total value as the total sales price.

  The printing unit 14e prints the sales product searched by the sales product search unit 14a and the sales price of each sales product, prints the total sales price calculated by the calculation unit 14d, and searches the past warranty search unit 14b. Print the warranty information of the products sold in the past. For example, the printing unit 14e prints the store name, the store ID, the sales date, the sales product name, the sales price, the warranty period for the manufacturer guarantee, and the salesperson in charge as the sales receipt.

  In addition, the printing unit 14e determines whether or not the warranty target specification exists in the internal memory. As a result, when the warranty target specification is present in the internal memory, the printing unit 14e reads the warranty target specification from the internal memory, and prints the product code and the warranty period as the warranty target specification.

  In addition, the printing unit 14e determines whether the warranty information of the past purchased product that is within the warranty period and is to be printed exists in the internal memory. As a result, the printing unit 14e prints the warranty certificate information of the past purchase product on the receipt when the warranty card information of the past purchase product to be printed exists in the internal memory within the warranty period.

  Here, the printing unit 14e prints the warranty information of the products in the order of the few remaining warranty periods among the warranty information of the products sold in the past. For example, the printing unit 14e prints the warranty expiration date of the product from the top to the bottom of the receipt in the order from the smallest warranty period of the warranty information of the product sold in the past. In this way, it is possible to print the warranty period of a product purchased in the past and to prompt the customer to pay attention to the warranty expiration date.

  Here, an example of printing a receipt will be described with reference to FIG. FIG. 7 is a diagram showing an example of a receipt on which warranty card information of a product sold in the past is printed. As illustrated in FIG. 7, the receipt printed by the printing unit 14 e is a sales receipt, the store name, the store ID, the sales date, the sales product name, the sales price, the total sales price, the sales floor. The name of the person in charge is printed. In the example of FIG. 7, the receipt includes the store name “ID: YM01234”, the store ID “XX Electric Co., Ltd. × XX store”, the sales date “February 15, 2010”, and the sales product. “XX 3D LCD TV T3D-55A” is printed. Further, in the example of FIG. 7, the sales price “150,000 yen”, the total price of the sales price “150,000 yen”, and the name of the sales person in charge “Yamada” are printed on the receipt.

  In addition, as illustrated in FIG. 7, the receipt printed by the printing unit 14 e is a store name, a store ID, a sales date, a sales product name, a sales price, a warranty deadline, The name of the person in charge at the sales floor and the text to be pasted on the product warranty are printed. In the example of FIG. 7, the receipt includes information on the warranty as the store name “ID: YM01234”, the store ID “XX Electric XX Store”, and the sales date “February 15, 2010”. "Sun", sales product name "XX 3D LCD TV T3D-55A" is printed. In the example of FIG. 7, the receipt is pasted on the product warranty with the sales price “150,000 yen”, the warranty expiration date “manufacturer warranty: until February 15, 2011”, the sales person in charge “Yamada”. The text “Attach to product warranty” is printed.

  In addition, as illustrated in FIG. 7, the receipt printed by the printing unit 14 e has a store ID, a date of printing, and a warranty expiration date as information on a warranty for a product purchased in the past. , The name of the product purchased in the past, the warranty expiration date, and a statement that the warranty can be extended. In the example of FIG. 7, the store name “ID: YM01234” and the date of printing “February 15, 2010” are printed on the receipt as information on the warranty card of the product purchased in the past. . In the example shown in Fig. 7, the receipt prints "There are purchased products with a limited warranty period. If there is a defect, please let us know as soon as possible." Has been.

  In the example of FIG. 7, the receipt includes the product name “AA air conditioner MP2500DX” purchased in the past, the warranty expiration date “manufacturer warranty: June 30, 2010”, “BB refrigerator FG800V”, “manufacturer warranty” : September 20, 2010 "is printed. That is, in the example of FIG. 7, the warranty information of “AA Air Conditioner MP2500DX” and “BB Refrigerator FG800V”, which is a product with little remaining warranty period among the warranty certificate information of products sold in the past, as the warranty information of the product. Is printed. In the example of FIG. 7, the receipt is printed with a statement that the warranty can be extended, "You can also purchase our discounted 4-year warranty extension system."

[Process by POS cash register]
Next, processing by the POS register 10 according to the first embodiment will be described with reference to FIG. FIG. 8 is a flowchart illustrating the processing operation of the POS register 10 according to the first embodiment.

  As shown in FIG. 8, the POS register 10 reads customer information (step S101). For example, the salesperson operates the scanner and causes the POS register 10 to read the customer ID from a customer card or the like. Then, the POS register 10 searches the customer table 21 for information about the customer associated with the customer ID based on the read customer ID, and sets the searched information about the customer in the internal memory (step S102).

  Then, the POS register 10 reads the product information (step S103). For example, a salesperson scans a barcode of a product and causes the POS register 10 to read information regarding the purchased product. Then, the POS register 10 searches the sales price table 15a for information related to the product associated with the product ID based on the read product ID, and sets the information related to the searched product in the internal memory (step S104).

  Then, the POS register 10 searches for a product ID that matches the product ID acquired by the product ID acquisition unit 11 in the warranty card table 15b. When the matching product ID exists in the warranty card table 15b, the POS register 10 sets the product ID and the warranty period in the internal memory as the warranty card target details (step S105).

  Subsequently, the POS register 10 calculates the sum of the selling prices of all the products set in the internal memory (step S106). Then, the POS cash register 10 determines whether a customer ID that matches the customer ID acquired by the customer ID acquisition unit 12 exists in the customer table 21, and if not, determines that the customer has not been registered (step (No at S107), the process proceeds to step S113. If there is a matching customer ID, it is determined that the customer has been registered (Yes at step S107), and there is a past purchased product that is within the guarantee period and has a small remaining guarantee period from the purchase history table 22. The purchase history table 22 of the POS server 20 is searched. As a result of the search, if there is a past purchase product that is within the warranty period and has a small remaining warranty period, the POS register 10 has information on the warranty card of the past purchase product that is within the warranty period and has a small remaining warranty period. (Product name and warranty period) are set in the internal memory of the control unit 14 (step S108).

  Thereafter, the POS cash register 10 searches for a product ID that matches the product ID acquired by the product ID acquisition unit 11 in the item of the consumable product ID in the consumables table 15c (step S109). Then, the POS cash register 10 determines whether or not the currently purchased product is a consumable item of the past purchased product (step S110). For example, in the POS cash register 10, the product ID of the past purchase product within the warranty period set in the internal memory and having a small remaining warranty period is the master product ID corresponding to the consumable product ID searched in step S109. If they match, it is determined that the currently purchased product is a consumable item of a previously purchased product.

  As a result, if the POS cash register 10 determines that the currently purchased product is a consumable item of the past purchased product (Yes at Step S110), the POS register 10 is excluded from the print target (Step S111). If it is determined that the product purchased this time is not a consumable product of a product purchased in the past (No at step S110), the product is to be printed (step S112).

  Then, the POS cash register 10 prints the name of the store, the store ID, the sales date, the sales product name, the sales price, the warranty period for the manufacturer guarantee, the salesperson in charge, etc. as the sales receipt (step S113). ). Subsequently, the POS cash register 10 determines whether or not the guarantee target item is present in the internal memory (step S114). As a result, if the warranty object specification exists in the internal memory (Yes in step S114), the POS register 10 reads the warranty certificate specification from the internal memory and prints the product code and the warranty period that are the warranty specification specification (step). S115). Further, when the warranty object specification does not exist in the internal memory (No in step S114), the POS register 10 proceeds to step S116 without printing the product code or warranty period that is the warranty object specification.

  Then, the POS server 10 determines whether there is a product within the warranty period among the past purchased products (step S116). As a result, when the POS server 10 determines that there is a product within the warranty period among the past purchase products (Yes in step S116), the POS server 10 determines whether there is warranty card information of the past purchase product to be printed (YES in step S116). Step S117). As a result, if the POS server 10 determines that there is warranty information on the past purchase product to be printed (Yes in step S117), the POS server 10 prints information on the warranty on the past purchase product (step S118).

  On the other hand, when the POS server 10 determines that there is no product within the warranty period among the past purchase products (No in step S116), or when it is determined that there is no warranty information on the past purchase product to be printed. (No at step S117), the process is terminated.

[Effect of Example 1]
As described above, the warranty information of the product sold in the past that is stored in association with the customer ID indicating the customer who made the transaction is printed on the receipt, so that the purchaser of the product can be appropriately informed of the warranty expiration date. Is possible. For example, when a product failure occurs, it was originally intended to receive the manufacturer's warranty within the warranty period, but the warranty period has expired and the warranty period has expired, so free processing cannot be received. Can be prevented.

  Further, according to the first embodiment, when the sold product is a consumable product, the warranty card information of the product other than the warranty certificate information of the product for which the consumable product is used is printed on the receipt as the warranty card information of the product. For this reason, if the product purchased this time is a consumable item for a product purchased in the past, the product purchased in the past is considered to be in operation, and the information and warranty period of the product purchased in the past are not printed. For this reason, if it is not necessary to print the warranty information among the previously purchased products, the printing is not performed, so that the visibility is improved and it is possible to inform the purchaser of the product more appropriately of the warranty expiration date. .

  In addition, according to the first embodiment, among the warranty information of the products sold in the past, the warranty information of the products with a short remaining warranty period is printed on the receipt, so that the visibility of the receipt is improved and the purchaser of the products can be improved. It is possible to inform the warranty expiration date more appropriately.

  By the way, in the above-described first embodiment, the case has been described in which the warranty information with a short warranty period is printed in order, but the embodiment is not limited to this, and the warranty certificate information of a product for which a certain period has passed since purchase is printed. You may do it.

  Therefore, in the following second embodiment, a POS register printing process according to the second embodiment will be described with reference to FIG. FIG. 9 is a diagram illustrating an example of a receipt printed with warranty information of a product with a small remaining warranty period. The configuration of the POS according to the second embodiment is the same as that of the POS according to the first embodiment, and thus the description thereof is omitted.

  Based on the customer ID acquired by the customer ID acquisition unit, the past warranty certificate search unit of the POS cash register according to the second embodiment includes the warranty certificate information of the products sold in the past from the purchase history table for the products for which a certain period has elapsed since the purchase. Search for warranty information. For example, the past warranty search unit searches for the purchase date and the warranty expiration date of the past purchase product corresponding to the customer ID that matches the customer ID acquired by the customer ID acquisition unit. As a result of the search, the past warranty search unit searches the purchase history table for past purchased products that are within the warranty period and for which one year or more has elapsed since the purchase. As a result of the search, if there is a past purchase product within a warranty period and a certain period of time has passed since the purchase, the past warranty search unit controls information (product name and warranty period) on the warranty for the past purchase product. Set in the internal memory of the unit 14.

  Then, the printing unit reads the information related to the warranty card of the past purchase product set in the internal memory, and prints the information related to the read warranty card. Here, using the example of FIG. 9, the printing unit prints the warranty period of “AA Air Conditioner MP2500DX” and “BB Refrigerator FG800V” as past purchased products that have been purchased for more than one year. In the example of FIG. 9, the printing date is February 15, 2010, the purchase date of “AA air conditioner MP2500DX” is “June 30, 2008”, and the purchase date of “BB refrigerator FG800V”. Is “September 20, 2008”.

  As described above, in the above-described second embodiment, among the warranty certificate information of the products sold in the past, the warranty certificate information of the product that has passed a certain period of time from the purchase is printed on the receipt. For this reason, as a result of printing the warranty card information of a product that has a high probability of being repaired after a certain period of time, the visibility of the receipt is improved, and it is possible to inform the purchaser of the product more appropriately of the warranty expiration date.

  In the above-described first embodiment, the case where the warranty information with a short warranty period is printed in order has been described. However, the embodiment is not limited to this, and the warranty information of a product with many troubles may be printed. .

  Therefore, in the following third embodiment, the configuration and processing of the POS cash register 10A in the third embodiment will be described with reference to FIGS. FIG. 10 is a block diagram illustrating the configuration of the POS register according to the third embodiment. FIG. 11 is a diagram illustrating an example of a trouble product table. FIG. 12 is a diagram illustrating an example of a receipt printed with warranty information of a product that is prone to trouble.

  As shown in FIG. 10, the POS register 10A according to the third embodiment is different from the POS register 10 shown in FIG. 1 in that the storage unit 15 newly includes a trouble product table 15d. In the POS register 10A, the trouble product table 15d stores products with many troubles. For example, referring to the example of FIG. 11, the trouble product table 15 d includes a “store code” that specifies a store that sells products, a “product ID” that specifies products with many troubles, and a “product” that indicates the name of the product. The “name” and the “trouble content” indicating the trouble content are stored in association with each other. For example, in the example of FIG. 11, the trouble product table 15 d corresponds to “1000” as the store code, “491234678905” as the product ID, “air conditioner” as the product name, and “motor failure” as the trouble content. Add and remember.

  Based on the customer ID acquired by the customer ID acquisition unit 12, the past warranty search unit 14 b searches the purchase history table 22 for warranty information of a product with a lot of troubles out of the warranty information of the product sold in the past. For example, the past guarantee search unit 14b searches for the product ID corresponding to the customer ID that matches the customer ID acquired by the customer ID acquisition unit 12. The product ID retrieved here is the product ID of a previously purchased product.

  Then, the past warranty search unit 14b searches the trouble product table 15d for a product ID that matches the product ID of the past purchase product. As a result, when the product ID that matches the product ID of the past purchase product exists in the trouble product table 15d, the past warranty search unit 14b displays information (product name and warranty term) on the warranty of the corresponding past purchase product. Set in the internal memory of the control unit 14. In other words, the past warranty search unit 14b sets information on the warranty for past purchased products with many troubles in the memory.

  Then, the printing unit 14e reads the information related to the warranty card of the past purchased product with many troubles set in the internal memory, and prints the information related to the read warranty card. Referring to the example of FIG. 12, the printing unit 14e prints the warranty period of “AA Air Conditioner MP2500DX” and “BB Refrigerator FG800V” as past purchased products with many troubles. In addition, the printing unit 14e prints on the receipt, “There are purchased products that are prone to trouble. Please let us know as soon as possible if there is a defect.”

  As described above, in the above-described third embodiment, the warranty information of the product with many troubles is printed on the receipt among the warranty information of the product sold in the past. For this reason, as a result of printing the warranty card information of troubled products that are likely to be repaired, the visibility of the receipt is improved, and it is possible to notify the purchaser of the product more appropriately of the warranty expiration date.

  By the way, in the above-described first embodiment, the case where the warranty information with a short warranty period is printed in order has been described. However, the embodiment is not limited to this, and the warranty certificate information of a product for which an additional warranty fee has been paid is printed. You may make it do.

  Therefore, in the following fourth embodiment, the POS register printing process in the fourth embodiment will be described with reference to FIG. 13 as a case where the warranty card information of a product for which an additional warranty fee has been paid is preferentially printed. FIG. 13 is a diagram illustrating an example of a purchase history table. Note that the configuration of the POS according to the fourth embodiment is the same as that of the POS according to the first embodiment, and a description thereof will be omitted.

  The purchase history table of the POS cash register according to the fourth embodiment stores the presence / absence of an additional guarantee as compared with the purchase history table of the POS cash register according to the first embodiment shown in FIG. For example, as shown in FIG. 13, “Yes” or “No” of additional guarantee is stored.

  The POS register past warranty search unit according to the fourth embodiment is based on the customer ID acquired by the customer ID acquisition unit, and the product for which an additional warranty fee has been paid out of the warranty information of the products sold in the past from the purchase history table Search for warranty information. For example, the past guarantee search unit searches for the presence or absence of an additional warranty and the warranty expiration date of the past purchase product corresponding to the customer ID that matches the customer ID acquired by the customer ID acquisition unit. As a result of the search, the past warranty search unit searches the purchase history table for past purchased products that are within the warranty period and for which the additional warranty is “Yes”. As a result of the search, if there is a past purchase product within the warranty period and the additional warranty is “Yes” as a result of the search, the past warranty search unit stores information on the warranty of the corresponding past purchase product in the internal memory of the control unit 14. Set to. Then, the printing unit reads the information related to the warranty card of the past purchase product set in the internal memory, and prints the information related to the read warranty card.

  As described above, in the above-described fourth embodiment, the warranty information of the product for which the additional warranty fee has been paid out of the warranty information of the product sold in the past is printed on the receipt. For this reason, as a result of printing the warranty card information of the product important for the customer who pays the additional warranty fee, the visibility of the receipt is improved, and it is possible to inform the purchaser of the product more appropriately of the warranty expiration date.

  Although the embodiments of the present invention have been described so far, the present invention may be implemented in various different forms other than the embodiments described above. Therefore, another embodiment included in the present invention will be described below as a fifth embodiment.

(1) Table In the above description of the embodiment, an example in which the customer table and the purchase history table are held by the POS server has been described. However, the customer table and the purchase history table may be held by the POS register.

(2) System Configuration The components of the illustrated devices are functionally conceptual and need not be physically configured as illustrated. In other words, the specific form of distribution / integration of each device is not limited to that shown in the figure, and all or a part thereof may be functionally or physically distributed or arbitrarily distributed in arbitrary units according to various loads or usage conditions. Can be integrated and configured. For example, the sales product search unit 14a and the past warranty search unit 14b may be integrated.

(3) Program By the way, various processes described in the above embodiments can be realized by executing a program prepared in advance by a computer. In the following, an example of a computer that executes a program having the same function as that of the above-described embodiment will be described with reference to FIG. FIG. 14 is a diagram illustrating a computer that executes a receipt printing program.

  As shown in FIG. 14, a computer 600 as a POS register is configured by connecting a storage 610, a memory 620, a nonvolatile memory 630, and a CPU 640 through a bus 650.

  In the non-volatile memory 630, a receipt printing program that exhibits the same function as in the above embodiment, that is, as shown in FIG. 14, a sales merchandise search program 631, a past warranty search program 632, a calculation program 633, and A print program 634 is stored in advance. Note that the programs 631 to 634 may be appropriately integrated or distributed in the same manner as each component of the POS cash register shown in FIG.

  Then, the CPU 640 reads out these programs 631 to 634 from the nonvolatile memory 630 and executes them, so that each program 631 to 634 has a sales merchandise search process 641, a past warranty search process 642, It functions as a calculation process 643 and a printing process 644.

  Further, as shown in FIG. 14, the storage 610 is provided with a sales price table 611 and a purchase history table 612. Then, CPU 640 registers data in sales price table 611 and purchase history table 612, reads sales price table 611 and purchase history table 612, stores them in memory 620, and based on the data stored in memory 620. To execute the process. The POS cash register 600 includes a product ID reader 660 that reads a product ID and a customer ID reader 670 that reads a customer ID.

10, 10A POS cash register 11 Product ID acquisition unit 12 Customer ID acquisition unit 13 Communication control I / F
14 control unit 14a sales merchandise search unit 14b past warranty search unit 14c consumables search unit 14d calculation unit 14e printing unit 15 storage unit 15a sales price table 15b warranty card table 15c consumables table 15d trouble product table 20 POS server 21 customer table 22 purchasing History table 30 WAN

Claims (9)

Information indicating the seller selling the product,
Information indicating the products sold by the seller;
Information indicating the sales amount of the product for sale;
Information indicating the total sales amount;
A receipt printed with warranty information of a product sold in the past stored in association with a customer ID indicating a customer. A customer ID acquisition unit for acquiring a customer ID for identifying a customer;
A product ID acquisition unit for acquiring a product ID for specifying a product to be sold;
A sales price table storing sales products and sales amounts in association with the product IDs;
A purchase history table that stores warranty information of products sold to customers in association with the customer ID;
Based on the product ID acquired by the product ID acquisition unit, a sales product search unit for searching for a sales product and a sales price from the sales price table;
Based on the customer ID acquired by the customer ID acquisition unit, a past warranty search unit for searching for warranty information of products sold in the past from the purchase history table;
A calculation unit for calculating the total sales price searched by the sales product search unit;
The sales product searched by the sales product search unit and the sales price of each sales product are printed, the total sales price calculated by the calculation unit is printed, and the past sales searched by the past warranty search unit Printing section for printing warranty card information
A cash registering apparatus characterized by comprising: A consumables table for storing a product ID of a product for which the consumable is used in association with the product ID of the consumable;
When the product ID acquired by the product ID acquisition unit is stored in the consumables table as the product ID of the consumables, the consumables associated with the product ID of the consumables are used. A consumables search unit for searching for the product ID of the product,
The past guarantee search unit searches for a product ID of a product sold in the past from the purchase history table based on the customer ID acquired by the customer ID acquisition unit, and searches the product ID and the consumables search. 3. The cash registering apparatus according to claim 2, wherein, when the consumables searched by the unit match a product ID of a product to be used, the warranty card information of the product is excluded from the print target.   Based on the customer ID acquired by the customer ID acquisition unit, the past warranty search unit retrieves the warranty information of products whose remaining warranty period is less than a threshold among the warranty information of products sold in the past from the purchase history table. The money registration device according to claim 2 or 3, wherein the money registration is performed.   Based on the customer ID acquired by the customer ID acquisition unit, the past warranty search unit searches for warranty information on a product that has been sold for a certain period of time from the purchase history table. The cash registering apparatus according to claim 2 or 3, wherein   The past warranty search unit searches for warranty information on troubled products among warranty information on products sold in the past from the purchase history table based on the customer ID acquired by the customer ID acquisition unit. The cash registering apparatus according to claim 2 or 3.   Based on the customer ID acquired by the customer ID acquisition unit, the past warranty search unit searches for warranty information on a product for which an additional warranty fee has been paid out of the warranty information on a product sold in the past from the purchase history table. The cash registering apparatus according to claim 2, wherein: A receipt printing method for printing warranty information on a receipt,
Obtain a customer ID that identifies the customer,
Get a product ID that identifies the product you want to sell,
Based on the product ID acquired by the product ID acquisition unit, search for a sales product and a sales price from a sales price table that stores the sales product and the sales price in association with the product ID,
Based on the customer ID acquired by the customer ID acquisition unit, search for the warranty information of the product sold in the past from the purchase history table storing the warranty information of the product sold to the customer in association with the customer ID,
Calculate the total sales price searched by the sales product search unit,
The sales product searched by the sales product search unit and the sales price of each sales product are printed, the total sales price calculated by the calculation unit is printed, and the past sales searched by the past warranty search unit A receipt printing method characterized by printing warranty information of a finished product. On the computer,
Obtain a customer ID that identifies the customer,
Get a product ID that identifies the product you want to sell,
Based on the product ID acquired by the product ID acquisition unit, search for a sales product and a sales price from a sales price table that stores the sales product and the sales price in association with the product ID,
Based on the customer ID acquired by the customer ID acquisition unit, search for the warranty information of the product sold in the past from the purchase history table storing the warranty information of the product sold to the customer in association with the customer ID,
Calculate the total sales price searched by the sales product search unit,
The sales product searched by the sales product search unit and the sales price of each sales product are printed, the total sales price calculated by the calculation unit is printed, and the past sales searched by the past warranty search unit Receipt printing program that executes the process of printing the warranty information of the finished product.

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