JP2012070218A - Telephone device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a telephone device which prevents a user who is unfamiliar with handling telephone devices from being caught up in a scam.SOLUTION: The telephone device has speech recognition means (a speech recognition section 211 of a control section 21) which recognizes speech of a caller during a call with the caller and message notification means (a message transmission section 212 of the control section 21) which transmits a message to a specified destination when the speech recognition means recognizes a predefined keyword. When the telephone device recognizes a predefined keyword during a call with a caller, it automatically transmits a message to a specified destination such as a family member of the user to alert the destination that the user has responded to a suspicious incoming call.

Description

  The present invention relates to a telephone device such as an answering machine or a cordless telephone device, and in particular, when a predetermined keyword is recognized during a call with a destination, a predetermined message is automatically sent to a family by e-mail, or The present invention relates to a telephone device that can automatically call a family member and send out a voice message.

  In recent years, fraudulent acts involving fraudulent third parties have become spouses, and fraudulent acts that require money transfer using the telephone, so-called “transfer fraud” cases, have frequently become more sophisticated. For this reason, various telephone devices having a function of confirming that the other party is an acquaintance of the user have been proposed as one means for preventing this kind of crime.

  For example, in the following Patent Document 1 (Japanese Patent Application Laid-Open No. 2010-166393), the user automatically transfers the call line connection by requesting the communication partner to input a predetermined personal identification number. A telephone device that can avoid being scammed is shown.

  In the telephone device disclosed in Patent Document 1, when a predetermined key operation is performed during a call, a message instructing the other party to input a personal identification number is transmitted, and then a predetermined personal identification number is set. When the call is received from the other party, the call is continued. On the other hand, when the predetermined password cannot be received from the other party, the line is disconnected. According to this configuration, it is possible to continue the call if it is confirmed that the other party is an acquaintance of the user, and the line is automatically disconnected if it is determined that the other party is not an acquaintance. Since the call can be rejected, it is possible to prevent the user on the receiving side from being damaged by fraud or the like due to the act of impersonating the other party.

JP 2010-166393 A

  However, in the telephone device disclosed in Patent Document 1, it is necessary for the user to perform a predetermined key operation during a call. In a situation where it is difficult to calmly recognize fraudulent behavior during a call and deal with it appropriately, For users who are unfamiliar with handling, especially elderly people, there is a problem that this kind of security function cannot be fully utilized. In addition, there is a problem that it is difficult to prevent fraud damage if the security code is stolen.

  The present invention has been made in view of the above-mentioned problems. When a predetermined keyword is recognized during a call with the other party, a predetermined message is automatically transmitted to the family or automatically It is an object of the present invention to provide a telephone device capable of calling a telephone and sending out a voice message.

  In order to solve the above-mentioned problem, the invention according to claim 1 of the present application is directed to a voice recognition unit for recognizing a predetermined keyword from the voice of the other party during a call with the other party, and a predetermined keyword by the voice recognition unit. And a message notifying means for notifying a specific destination of a message when recognized.

  The invention according to claim 2 of the present application is the telephone device according to claim 1, further comprising: a keyword storage unit that stores the predetermined keyword; and a destination information storage unit that stores the specific destination. The voice recognition unit recognizes a predetermined keyword from the voice of the other party based on the keyword stored in the keyword storage unit, and the message notification unit includes a specific destination stored in the destination information storage unit. Based on the above, a message is notified.

  The invention according to claim 3 of the present application is characterized in that, in the telephone device according to claim 1 or claim 2, the predetermined message is an e-mail made up of a fixed sentence registered in advance. To do.

  The invention according to claim 4 of the present application is characterized in that, in the telephone device according to claim 1 or 2, the predetermined message is a voice message composed of a pre-registered fixed sentence. To do.

  In the invention according to claim 1, when a predetermined keyword is recognized from the voice of the other party during a call with the other party, and when the predetermined keyword is recognized by the voice recognition unit, a message is sent to a specific destination. And message notification means for notifying the user.

  According to such a configuration, when a predetermined keyword is recognized during a call with the other party, a message that calls attention to the response to the untrusted call is automatically notified to a specific party such as a family member. . Therefore, even in cases where it is difficult to properly deal with fraud during a call, even if a user who is unfamiliar with the handling of telephone devices, especially elderly people who respond to a call, a family member who has received a warning message is a fraud Damage can be prevented in advance.

  According to a second aspect of the present invention, in the telephone device according to the first aspect, the voice recognition unit includes a keyword storage unit that stores the predetermined keyword and a destination information storage unit that stores the specific destination. Recognizes a predetermined keyword from the voice of the other party based on the keyword stored in the keyword storage means, and the message notification means sends a message based on a specific destination stored in the destination information storage means. It was configured to notify.

  According to such a configuration, when a predetermined keyword stored in advance is recognized during a call with the other party, a message that calls attention to responding to an unreliable incoming call is stored in a specific family member or the like. Automatically notify the other party. Therefore, even in cases where it is difficult to properly deal with fraud during a call, even if a user who is unfamiliar with the handling of telephone devices, especially elderly people who respond to a call, a family member who has received a warning message is a fraud Damage can be prevented in advance.

  According to a third aspect of the present invention, in the telephone device according to the first or second aspect, the predetermined message is an e-mail made up of a fixed sentence registered in advance. Therefore, in situations where it is difficult to properly deal with fraud during a call, even if a user who is unfamiliar with the handling of a telephone device, especially a senior citizen who responds to a call, a family member who has received an e-mail that calls attention It becomes possible to prevent fraud damage.

  According to a fourth aspect of the present invention, in the telephone device according to the first or second aspect, the predetermined message is a voice message composed of a fixed sentence registered in advance. Therefore, in situations where it is difficult to properly deal with fraud during a call, even if a user who is unfamiliar with the handling of a telephone device, especially a senior citizen who responds to a call, a family member who has received a voice message that calls attention It becomes possible to prevent fraud damage.

1 is an overall view of an embodiment device to which the present invention is applied. It is a block diagram of the main | base station of the Example apparatus which applies this invention. It is a block diagram of the subunit | mobile_unit of the Example apparatus formed by applying this invention. 3 is a block diagram showing a configuration of a control unit of base unit 20. FIG. It is a flowchart which shows operation | movement of a present Example apparatus.

  Hereinafter, specific examples of the present invention will be described in detail with reference to examples and drawings. However, the embodiment shown below exemplifies a cordless telephone device for embodying the technical idea of the present invention, and is not intended to specify the present invention to this cordless telephone device. The technical scope of the present invention is defined by the description of the scope of claims.

  FIG. 1 is a diagram showing an overall configuration of a cordless telephone device 10 according to an embodiment of the present invention. The cordless telephone device 10 of the present embodiment has a base unit 20 of a telephone unit connected to a telephone line, and two slave units 30a and 30b connected to the base unit 20 through a wireless communication function. It becomes. Further, the slave units 30a and 30b are wirelessly connected via the master unit 20. The communication system of the cordless telephone system 10 is a digital cordless telephone communication system.

  Next, the circuit configuration of the cordless telephone device 10 according to the embodiment of the present invention will be described. FIG. 2 is a block diagram showing the configuration of the base unit 20 according to the embodiment of the present invention. Base unit 20 includes control unit 21, incoming call detection unit 22, line connection unit 23, display unit 24, operation unit 25, memory unit 26, AC adapter 27, power supply unit 28, transmission unit 30, reception unit 31, and frequency synthesizer 32. The transmitter / receiver antenna 33, the receiver 34, and the like are provided.

  The control unit 21 is configured mainly with a microprocessor, and has a memory function such as a ROM and a flash memory like a general computer device. The control unit 21 reads various control programs stored in the memory and performs processing. .

  The line connection unit 23 is connected to a telephone line to release or close the line, or performs call processing through the telephone line based on the telephone number information stored in the telephone directory data of the base unit 20. The line connection unit 23 has a function of detecting the polarity inversion of the line, a function of detecting an audio signal from the line, and a function of detecting an RBT (ring back tone) from the line.

  The incoming detection unit 22 receives an incoming signal from the circuit connection unit 23 to detect an incoming call, and shapes the incoming signal into a pulse signal and outputs the pulse signal to the control unit 21. The incoming call detection unit 22 may have a function of detecting RBT (ringback tone) from the line.

  The display unit 24 is a display unit composed of a liquid crystal panel or the like, and according to a control signal from the control unit 21, an appropriate number of text data such as a telephone number, a call time, a call charge, etc., which is phone book data Display.

  The operation unit 25 is a numeric keypad for inputting numbers and characters, a call key for operating a call and a start of a call, an end call key for operating a call end, a search / It includes a phone book key for registration, a mode setting key for performing operations for setting various other modes, and the like.

  The memory unit 26 is constituted by, for example, a flash memory, and has a phone book function capable of storing a plurality of names and telephone numbers in pairs, a function of storing incoming call history and outgoing call history, and the like.

  The power supply unit 28 receives a predetermined DC voltage from the AC adapter 27 and supplies power to each circuit component.

  The transmission unit 30 and the reception unit 31 perform signal transmission / reception by establishing a communication link by wireless communication with the slave unit 30 via the transmission / reception antenna 33. Further, the frequency synthesizer 32 is responsible for signal oscillation for wireless communication with the slave unit, and appropriately switches the transmission / reception frequencies of the transmission unit 30 and the reception unit 31 according to a control signal from the control unit 21.

  The handset 34 includes a speaker (SP) and a microphone (MIC) for calling. The speaker (SP) amplifies an electrical signal generated by an audio signal processing unit in the control unit 21 (not shown) and outputs it as a sound. The microphone (MIC) amplifies and converts the sound into an electric signal and outputs it to the sound signal processing unit in the control unit 21.

  Next, the structure of the subunit | mobile_unit 30 concerning the Example of this invention is demonstrated, referring FIG. The cordless telephone device 10 includes a control unit 41, a display unit 42, an operation unit 43, a memory unit 44, a power supply unit 45, a charging unit 46, an AC adapter 47, a transmission unit 48, a reception unit 49, a frequency synthesizer 50, A transmission / reception antenna 51, a receiver 52, and the like are provided. The basic functions of these configurations are the same as those of the base unit, and only configurations different from the base unit 20 will be described below.

  The power supply unit 45 includes a rechargeable battery and supplies power to each circuit component of the slave unit 30. The charging unit 46 charges the battery of the power supply unit 45 with a DC voltage supplied from the AC adapter 47 while the slave unit 30 is placed on a charging stand (not shown).

  The transmission unit 48 and the reception unit 49 establish a call link by wireless communication with the parent device 20 via the transmission / reception antenna 51 to perform signal transmission / reception. Further, the frequency synthesizer 50 is responsible for signal oscillation for wireless communication with the parent device 20, and switches transmission / reception frequencies of the transmission unit 48 and the reception unit 49 according to a control signal from the control unit 41.

  When the cordless telephone device 10 recognizes a keyword such as "Oleore" or "Transfer" during a call with the other party, it automatically notifies the family of a message that calls attention to responding to an untrusted call. To do. For this reason, as shown in FIG. 4, the control unit 21 of the parent device 20 includes a voice recognition unit 211 and a message transmission unit 212 that recognize a predetermined keyword from the voice of the other party based on the conversation contents during the call. Yes. When the message transmission unit 212 determines that the speech of the other party during the call matches a keyword suggesting a fraudulent action such as “Oleore” or “Transfer” stored in the keyword storage unit 213 in advance, it is determined by the voice recognition unit 211. Then, a predetermined message stored in advance in the message storage unit 214 is notified to a predetermined destination.

  For example, the predetermined message is titled “Emergency (there was an untrusted call)”. ”And the text is“ An incoming call that appears to be a bank transfer scam on the home phone. ” Immediately check with the person at home. "Or an incoming call that seems to be a wire fraud on your home phone. Immediately check with the person at home. Is a voice message. Further, the control unit 21 includes an address storage unit 215 for storing a family contact information (email address or telephone number) as destination information for notifying a predetermined message.

  Since the cordless telephone device 10 has such a configuration, for example, when there is only an elderly person (for example, a grandma) at home, when the grandma receives a transfer fraud, it automatically notifies the family, You can be careful not to give your grandmother any way, for example, by phone or by going back home.

  The operation contents of the telephone apparatus of the present embodiment having the above-described configuration will be described in detail below with reference to the flowchart of FIG. FIG. 5 is a flowchart showing the operation of base unit 20.

  In step S01 in FIG. 5, when the control unit 21 receives the incoming signal from the circuit connection unit 23 and receives the pulse signal output from the incoming detection unit 22, it determines that there is an incoming call, During this period, a call link by wireless communication is established to perform an incoming call operation, and the process proceeds to step S02.

  In the subsequent S02 step, the control unit 21 determines whether or not the line connection unit 23 has connected to the line by the user responding from the parent device 20 or the child device 30 and has shifted to a call state. If the user is responding to the incoming call and is talking, the process proceeds to step S03. If the user does not respond to the incoming call, the process is terminated after switching to the answering machine function according to the user setting.

  In step S03, the control unit 21 receives a voice signal from the line connection unit 23. In step S04, the voice recognition unit 211 controlled by the control unit 21 is based on a predetermined keyword stored in the keyword storage unit 213. The voice signal received in step S03 is recognized.

In step S05, the voice recognition unit 211 controlled by the control unit 21 determines whether or not the recognized voice matches the keyword stored in the keyword storage unit 213. If the keywords match and are recognized as predetermined keywords, the process proceeds to step S06. On the other hand, if the keywords do not match, the process returns to step S02 and repeats the process. In step S06, the message transmission unit 212 stores the predetermined message stored in advance in the message storage unit 214 under the control of the control unit 21. The notification is sent to a predetermined destination stored in advance in the unit 215, and the series of processing ends.

  If a keyword that matches the keyword stored in the keyword storage unit 213 is recognized as a voice in step S05, the predetermined message stored in the message storage unit 214 is transmitted to a predetermined destination in step S06 after the line is disconnected. It is also possible to adopt a configuration for sending mail immediately after voice recognition if it is possible to send mail during a call.

  Further, the message may be a voice message, or may be configured such that a call is made to a predetermined destination after the call is finished, and the voice message is transmitted from the master unit to the other party when a line with the other party is connected.

  In the above-described embodiment, the case where the keyword storage unit 213, the message storage unit 214, and the address storage unit 215 are provided in the control unit 21 of the base unit 20 has been described. The configuration may be stored in the memory unit 26 of the machine 20.

  In the above-described embodiment, the control unit 21 of the base unit 20 has a voice recognition function (voice recognition unit 211 and keyword storage unit 213) and a message transmission function (message transmission unit 212, message storage unit 214, and address storage unit 215). However, the control unit 41 of the slave unit 30 may have a voice recognition function and a message transmission function, and the control unit 21 of the master unit has a message transmission function. The structure which the control part of the subunit | mobile_unit 30 equips 41 with a speech recognition function may be sufficient.

  In the present embodiment, the present invention is applied to a cordless telephone apparatus. However, the present invention is similarly applied to a facsimile apparatus with a cordless telephone function, a telephone apparatus such as VoIP (Voice Over Internet Protocol), and a cellular phone. Is possible. The cordless telephone device can be applied to the present invention regardless of whether it is an analog cordless telephone or a digital cordless telephone.

DESCRIPTION OF SYMBOLS 10 ... Cordless telephone apparatus 20 ... Base unit 21 ... Control part 211 ... Voice recognition part 212 ... Message transmission part 213 ... Keyword storage part 214 ... Message storage part 215 ... Address storage unit 22 ... Incoming call detection unit 23 ... Line connection unit 24 ... Display unit 25 ... Operation unit 26 ... Memory unit 27 ... Memory 27... AC adapter 28... Power supply unit 30... Transmitting units 30 a and 30 b Wireless slave unit 31 ... Reception unit 32 ... Frequency synthesizer 33 ... Wireless communication antenna 34 ... Handset 41... Control unit 42... Display unit 43... Operation unit 44.・ ・ AC adapter 48 ・ ・ ・ ・ Transmitter 49 ・ ・ ・ ・ Receiver 50 .... Frequency synthesizer 51 ... Wireless communication antenna 52 ... Receiver

Claims (4)

Voice recognition means for recognizing a predetermined keyword from the voice of the other party during a call with the other party;
A telephone device comprising: message notifying means for notifying a specific destination when a predetermined keyword is recognized by the voice recognition means. Keyword storage means for storing the predetermined keyword; and destination information storage means for storing the specific destination;
The voice recognition means recognizes a predetermined keyword from the voice of the other party based on the keyword stored in the keyword storage means,
2. The telephone apparatus according to claim 1, wherein the message notification unit notifies a message based on a specific destination stored in the destination information storage unit.   3. The telephone device according to claim 1, wherein the predetermined message is an electronic mail made up of a fixed sentence registered in advance.   The telephone device according to claim 1 or 2, wherein the predetermined message is a voice message including a fixed sentence registered in advance.

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