JP2011233176A - Automatic transaction apparatus - Google Patents

Abstract

PROBLEM TO BE SOLVED: To eliminate a problem where a display content cannot be read by a user when an illumination light from a luminaire is reflected on a display upon operating an input operation unit.SOLUTION: When the reflection occurs on an area of the input operation unit, the user traces the reflected area by his/her finger. Due to a continuous input operation from a continuous input field 12c, it is determined by continuous input determination means 31e that a continuous input operation is performed. For example, a screen of the input operation unit 12 is divided into a certain number of areas and coordinate values of the areas are stored in an HDD 32 in advance. When the number of the continuous input operation from the input operation unit 12 for a certain period is greater than a predetermined value, position determination means 31f compares an input coordinate with the stored coordinate values of the areas to identify the area where the continuous input operation is performed. The display image displayed on the area where the continuous input operation is performed is relocated on another area by relocation means 31g so that the user can read display contents on the operation display.

Description

  The present invention is an automatic transaction apparatus such as an automatic teller machine (hereinafter referred to as “ATM”) that is installed in a financial institution's store, a convenience store, etc., and performs display control of a screen that guides a transaction operation by a user. The present invention relates to a technique for preventing illumination light from being reflected on an input operation unit.

  Conventionally, an automatic transaction apparatus such as an ATM has an input operation unit. The input operation unit includes a screen display unit that displays an operation screen composed of characters, graphics, and the like, and a touch panel input unit for information input provided on the screen display unit. A lighting device that illuminates the input operation unit and its surroundings is provided above the input operation unit. The user performs a predetermined transaction by operating the input operation unit himself. Patent Document 1 describes an example in which the illuminance around the input operation unit is measured by an illuminance sensor, and the lighting device is dimmed so that the illuminance around the input operation unit becomes a constant value.

JP 2008-293385 A

  However, in the conventional automatic transaction apparatus, when the user operates the input operation unit, there is a problem that the illumination light of the lighting device is reflected on the input operation unit and the user cannot read the display content of the operation screen. .

  An automatic transaction apparatus according to the present invention is an automatic transaction apparatus that performs a transaction by a user's operation. An input operation unit that displays an operation screen for the user and receives the user's input operation; A continuous input determination means for determining whether or not the movement distance at the time is a continuous input operation exceeding a certain value and outputting an input determination result; and when the input determination result is the continuous input operation, the continuous input operation Position determining means for determining where the operation has occurred in a plurality of preset areas on the input operation unit and outputting a determination result; and a display image displayed in the area indicated by the determination result as another Relocation means for relocating the area.

  According to the automatic transaction apparatus of the present invention, the continuous input determination means determines whether or not the number of input operations from the input operation unit is a continuous input operation exceeding a certain value in a certain time. It is determined from where the continuous input operation has occurred in a plurality of preset areas under the control of the position determining means. The display image displayed in the area where the continuous input operation has been performed by the control of the rearrangement means is rearranged in another area, so that when the user operates the input operation unit, the display content on the operation screen is read. Can do.

FIG. 1 is a functional block diagram of an ATM 10C according to the first embodiment of the present invention. FIG. 2 is an external view showing an ATM in Reference Example 1 of the present invention. FIG. 3 is a functional block diagram of the ATM 10 of FIG. 2 in Reference Example 1 of the present invention. FIG. 4 is a diagram showing an example of a transaction selection screen displayed on the input operation unit 12 in FIG. 3 before starting the transaction. FIG. 5 is a flowchart showing the operation of the ATM 10 for preventing the reflection on the input operation unit 12 of FIG. 3 in Reference Example 1 of the present invention. FIG. 6 is a diagram illustrating an example of a transaction selection screen corresponding to FIG. FIG. 7 is a flowchart showing the operation of the ATM 10 for preventing the reflection on the input operation unit 12 of FIG. 3 in Reference Example 2 of the present invention. FIG. 8 is a functional block diagram of the ATM 10A in Reference Example 3 of the present invention. FIG. 9 is an explanatory diagram showing the relationship between the height of the user and the reflection of lighting in Reference Examples 3 and 4. FIG. 10 is a flowchart showing the operation of the ATM 10A for preventing the reflection on the input operation unit 12 of FIG. 8 in Reference Example 3 of the present invention. FIG. 11 is a functional block diagram of the ATM 10B in Reference Example 4 of the present invention. FIG. 12 is a diagram illustrating an example of a transaction selection screen corresponding to FIG. FIG. 13 is a flowchart showing the operation of the ATM 10B for preventing the reflection on the input operation unit 12 of FIG. 11 in Reference Example 4 of the present invention. FIG. 14 is a diagram illustrating an example of a transaction selection screen corresponding to FIG. FIG. 15 is a flowchart showing the operation of the ATM 10C for preventing the reflection on the input operation unit 12 of FIG. 1 in Embodiment 1 of the present invention.

  The mode for carrying out the present invention will become apparent from the following description of the preferred reference examples and examples with reference to the accompanying drawings. However, the drawings are only for explanation and do not limit the scope of the present invention.

  Reference examples 1, 2, 3, and 4 of the ATM that is the basis of the automatic transaction apparatus (for example, ATM) in the first embodiment of the present invention will be described, and then the configuration, operation, and effect of the first embodiment will be described.

(Configuration of Reference Example 1)
FIG. 2 is an external view showing an ATM in Reference Example 1 of the present invention.

  The ATM 10 of this Reference Example 1 is installed in a bank store, convenience store, etc., and is used for transactions such as depositing cash, cash withdrawal, transfer, balance inquiry, bankbook entry, etc., by the user's own operations. is there.

  The ATM 10 is covered with a cabinet 11 made of an iron material having a certain strength against heat and impact. On the front surface of the ATM 10, an operation surface 11a for a user to operate projects substantially horizontally in the direction of the user. In the back direction of the operation surface 11a, the input surface 11b is installed continuously from the operation surface 11a. Furthermore, the insertion surface 11c rises substantially perpendicularly to the insertion surface 11b.

  The operation surface 11a is provided with an input operation unit 12 that displays guidance for operation and performs input for various transactions. A lighting device 18 is installed above the input operation unit 12. The insertion surface 11b is provided with a bill insertion / extraction port 13 and a coin insertion / extraction port 14 used in transactions dealing with cash such as a deposit / withdrawal transaction.

  The insertion surface 11 c is provided with a bankbook handling port 15, a cash card (hereinafter simply referred to as “card”) handling port 16, and a speaker 17 that outputs voice and the like. The card is provided with a magnetic stripe, and customer information such as a financial institution code, a customer account number, and a name is stored in the magnetic stripe.

FIG. 3 is a functional block diagram of the ATM 10 of FIG. 2 in Reference Example 1 of the present invention.
The ATM 10 includes a control unit 31 including a central processing unit and a main storage device (hereinafter referred to as “MEM”).

  The control unit 31 controls the entire ATM 10 by program control. The control unit 31 communicates with a nonvolatile auxiliary storage device (hereinafter referred to as “HDD”) 32 such as a hard disk and a host computer. A communication control unit 33 to be controlled is connected.

  The ATM control program is installed and stored in the HDD 32 when the ATM 10 is shipped from the factory or when the ATM 10 is installed. At the time of installation, an illumination control valid flag indicating whether or not to perform illumination control of the ATM 10 in the first reference example is set as “invalid”, for example, and stored in the HDD 32 simultaneously with the ATM control program. This lighting control effective flag is configured such that after the ATM 10 is installed, the setting can be changed from an operation panel for a staff / maintenance worker (not shown) as necessary.

  The control unit 31 further includes illumination control means 31 a that controls the illumination device 18 to change the brightness of the illumination device 18.

  The input operation unit 12 controlled by the control unit 31 includes a screen display unit 34 for displaying an operation screen composed of characters, graphics, and the like, and a touch panel input unit 35 for information input provided on the screen display unit 34. And have. The touch panel input unit 35 is configured by, for example, an optical touch panel. The optical touch panel has a configuration in which optical axes formed by a combination of an infrared light emitting element and a light receiving element arranged at the edge of the touch panel are arranged vertically and horizontally to form a matrix and detect a light-shielded intersection as a coordinate. Yes.

  Further, the proximity sensor 36 controlled by the control unit 31, the passbook / book entry machine 37, the car reader / writer 38, the banknote depositing / dispensing machine 39, the coin depositing / dispensing machine 40, the receipt printer 41, the journal printer 42, the voice output unit 43 and the external interface. A portion 44 is provided. On the output side of the external interface unit 44, an illumination control unit 45 that controls the illumination device 18 is provided.

  The proximity sensor 36 is a sensor that detects the approach of a person to the ATM 10. The passbook bookkeeping machine 37 performs a passbook bookkeeping process. The card reader / writer 38 reads and writes the contents of the card. The bill depositing / dispensing machine 39 discriminates and counts the authenticity of bills and performs depositing / withdrawing processing. The coin depositing / dispensing machine 40 discriminates and counts the authenticity of coins and performs depositing / withdrawing processing.

  The receipt printer 41 has a function of issuing a receipt as a transaction statement slip. This receipt is a piece of paper on which information relating to a transaction performed by a user such as deposit, withdrawal, passbook entry, balance inquiry, transfer, etc. is printed. For example, a piece of paper on which an account number, transaction type, transaction amount, etc. are printed It is. The journal printer 42 has a function of printing almost the same contents as the receipt printer 41 and recording the fact of the transaction as evidence.

(Overall operation of ATM10)
FIG. 4 is a diagram showing an example of a transaction selection screen displayed on the input operation unit 12 in FIG. 3 before starting the transaction.

The operation of the entire ATM 10 will be described with reference to FIG. 3 and FIG.
When the user approaches the ATM 10, the proximity sensor 36 detects this and the input operation unit 12 is turned on. When the power is turned on, the transaction selection screen of FIG. 4 is displayed on the input operation unit 12.

  In the transaction selection screen of FIG. 4, deposit button 12a-1, withdrawal button 12a-2, transfer button 12a-3, utility payment button 12a-4, balance inquiry button 12a-5, passbook entry button 12a-6, transfer A button 12a-7 and a password change button 12a-8 are graphically displayed on the input operation unit 12 to prompt the user to select a transaction. When the user selects and presses one of these transaction selection buttons 12a (= 12a-1 to 12a-8), the corresponding transaction is started.

  For example, when the user withdraws cash from his / her own account, the user pushes the withdrawal button 12a-2. By depressing the withdrawal button 12a-2, the withdrawal transaction is started, and a message prompting insertion of a bankbook and a card is displayed on the operation screen. When the bankbook is inserted into the bankbook handling port 15, the bankbook bookkeeping machine 37 takes it in and prepares for bookkeeping. When the card is inserted into the card handling port 16, the card reader / writer 38 reads the magnetic stripe of the card and stores it in the MEM in the control unit 31.

  Next, the input operation unit 12 displays an operation screen for inputting the withdrawal amount desired by the user. A withdrawal amount is input by the user using this operation screen. Subsequently, an operation screen for inputting a password is displayed. When the password is input by the customer, the account number, amount, password, etc. are edited by the control unit 31 and transmitted to the host computer (not shown) via the communication control unit 33. When the host computer receives a message from the ATM 10, it reads the account information from the user's account file from the received account number, and checks whether the received password and the password held by the host computer match. .

  If the passwords do not match, the host computer sends a message to that effect to the ATM 10. The ATM 10 displays a password input screen on the input operation unit 12 and prompts the user to re-enter the password. If the passwords match, the host computer validates the transaction and subtracts the received amount from the balance of the account file to obtain a new balance. If there is passbook data for the unrecorded book, it is sent to ATM 10 together with the new balance. In ATM10, when this is received, the bookkeeping data received from the host computer is printed on the passbook taken in by the passbook bookkeeping machine 37.

  At the same time, the banknote depositing and dispensing machine 39 takes out banknotes from a storage (not shown) inside the ATM 10, counts them, and sets them in the banknote insertion / extraction port 13. Similarly, the coin deposit / withdrawal unit 40 takes out coins from the storage, counts them, and sets them in the coin insertion / extraction port 14. Next, a message prompting the user to take out the bankbook, cash card, and cash is displayed on the input operation unit 12, and the user can use the bankbook handling port 15, the card handling port 16, the bill insertion / extraction port 13, and the coin insertion / extraction port 14. Take out the bankbook, cash card and cash.

(Reflection prevention operation of Reference Example 1)
FIG. 5 is a flowchart showing the operation of the ATM 10 for preventing the reflection on the input operation unit 12 of FIG. 3 in Reference Example 1 of the present invention.

  The operation of the ATM 10 for preventing the reflection in the reference example 1 is performed according to the following steps S11 to S18.

  When the ATM 10 is turned on, the operation of the ATM 10 is started. In step S11, when the user approaches the ATM 10, the proximity sensor 36 detects this (ON), the input operation unit 12 is turned on, and the process proceeds to step S12. Proceed (YES). Until the user approaches the ATM 10, the proximity sensor 36 continues the monitoring state (NO).

  In step S12, an illumination control valid flag indicating whether or not to perform illumination control stored in advance in the HDD 32 is read to the MEM, and it is determined whether or not the illumination control valid flag is valid. If it is valid (YES), the process proceeds to step S14, and if invalid (NO), the process proceeds to step S13.

  In step S13, ATM10 performs a normal transaction. When the normal transaction ends, the ATM 10 waits for the user to approach and ends the process.

  In step S <b> 14, the illumination control unit 31 a instructs the illumination control unit 45 via the external interface unit 44 to perform an illumination off instruction or a dimming instruction to reduce the brightness of the illumination. In step S <b> 15, the illumination unit (for example, illumination device) 18 is turned off in response to the illumination off instruction, or darkens the brightness of the illumination in response to the dimming instruction.

  In step S16, the illumination near the input operation unit 12 becomes dark, and the ATM 10 executes a normal transaction. When the normal transaction ends, in step S17, the illumination control unit 31a gives an illumination on instruction or a dimming instruction to increase the brightness of the illumination to the illumination control unit 45 via the external interface unit 44. In step S <b> 18, the lighting device 18 is turned on in response to an illumination on instruction, or receives “a dimming instruction” to increase the brightness of the illumination, so that the illumination near the input operation unit 12 becomes brighter. Thereby, ATM10 complete | finishes a process.

(Effect of Reference Example 1)
According to the present reference example 1, the proximity sensor 36 detects the approach of the user, and the illumination control unit 31a controls the illumination device 18 so that the illumination is turned off or darkened. When the user operates the input operation unit 12, the illumination light of the illumination device 18 does not appear in the input operation unit 12. For this reason, the user can read the display content of the operation screen.

(Configuration of Reference Example 2)
The configuration of the ATM 10 in Reference Example 2 of the present invention is substantially the same as the configuration of FIG.

(Reflection prevention operation of Reference Example 2)
FIG. 6 is a diagram illustrating an example of a transaction selection screen corresponding to FIG. 4 of Reference Example 1. Elements common to those in FIG. 4 of Reference Example 1 are denoted by common reference numerals.

  In the transaction selection screen example of the present reference example 2 shown in FIG. 6, an illumination off button 12b is added in addition to FIG.

  FIG. 7 is a flowchart showing the operation of the ATM 10 for preventing the reflection on the input operation unit 12 of FIG. 3 in Reference Example 2 of the present invention. Elements common to the elements in FIG. The common code | symbol is attached | subjected.

  The operation of the ATM 10 for preventing the reflection in the present reference example 2 is performed according to steps S21 and S22, which are features of the present reference example 2, and steps S13 to S18 similar to the reference example 1 as follows.

  The operation of the ATM 10 is started by turning on the power to the ATM 10, and when the user approaches the ATM 10 in step 21, the proximity sensor 36 detects this, and the input operation unit 12 is turned on. The transaction selection screen of FIG. 6 is displayed on the input operation unit 12, and it is determined whether or not the switch means (for example, the illumination off button) 12b is pressed. When any button other than the illumination off button 12b is pressed, the process proceeds to step S22 (NO).

  In step S22, it is determined whether or not the transaction selection button 12a is pressed. If the transaction selection button 12a is not pressed, the process returns to step S21 (NO). When the transaction selection button is pressed, the process proceeds to step S13, and thereafter, the normal process is executed similarly to the reference example 1, and the process is terminated.

  In step S21, when the illumination off button 12b is pressed (YES), the illumination off instruction process in step 14, the illumination off process in step 15, the normal process execution in step S16, and the termination process are performed as in Reference Example 1. Then, the illumination on instruction process of step S17 and the illumination on process of step S18 are executed, and the process of ATM 10 ends.

(Effect of Reference Example 2)
According to the second reference example, the illumination off button 12b for giving an instruction to change the illumination is provided on the transaction selection screen. The user presses this button, and the brightness of the illumination device 18 is controlled by the illumination control unit 31a. Since the configuration is changed, when the user operates the input operation unit 12, the illumination light of the illumination device 18 is not reflected on the input operation unit 12. For this reason, the user can read the display content of the operation screen.

(Configuration of Reference Example 3)
FIG. 8 is a functional block diagram of the ATM 10A in Reference Example 3 of the present invention. Elements common to those in FIG.

  In the ATM 10A of Reference Example 3, the camera 19 and the camera control unit 46 are added to the ATM 10 of Reference Example 1. Furthermore, the control unit 31A is provided with a measuring unit 31b and a determining unit 31c in addition to the illumination control unit 31a.

  The camera 19 is connected to the camera control unit 46 and is, for example, a color board CCD camera using a charge coupled device (hereinafter referred to as “CCD”). A CCD control circuit that generates a video signal based on the CCD and the output of the CCD is provided. The camera control unit 46 has a function of measuring the height of the user and the distance between the user and the camera 19 from the captured color still image under the control of the measuring unit 31b.

  The measuring unit 31b is configured to instruct the camera control unit 46 to take an image, receive the measurement result measured by the camera control unit 46, perform a predetermined calculation, and output the measurement result. The determination unit 31c compares the height of the user output from the measurement unit 31b with the set value Ht stored in the HDD 32 in advance to determine whether or not the light reflected by the illumination device is reflected. It has a function to output the result. Other configurations of the reference example 3 are the same as those of the reference example 1.

  FIG. 9 is an explanatory diagram showing the relationship between the height of the user and the reflection of lighting in Reference Examples 3 and 4.

  A lighting device 18 is provided above the ATM 10. A user stands facing the input operation unit 12 of the ATM 10. ATM10 has the input operation part 12 provided in the position of height HP. Now, assuming that the side closer to the user is the front and the far side is the back, the lighting device 18 has a front end fl and a back end bl, and the input operation unit 12 has a front end fp and a back end bp. is doing.

  The light from the illumination device 18 is incident on the input operation unit 12 at an incident angle α and reflected at a reflection angle α. In such a configuration, when the light emitted from the back end bl of the illumination device 18 enters the front end fp of the input operation unit 12 and is reflected, the incident angle α = the reflection angle α is maximized.

Therefore, if the height of the user's eye is within the incident angle α = the reflection angle α, the reflection occurs, and if it is outside, the reflection does not occur. If the intersection of the reflected light Q and the vertical line passing through the eye is r, and the distance between the user and the front end fp of the input operation unit 12 is D, the height Hr to r is
Hr = D / tan α + HP (1)
It becomes.

  When the eye height E is larger than Hr, the eye enters the reflection angle and reflection occurs. If the height of the eye is smaller than Hr, the eye will be outside the reflection angle and no reflection will occur. In this sense, Hr is a threshold value that divides presence / absence of reflection in relation to the height E of the user's eyes.

  The height of the user's eyes and the presence or absence of the reflection of illumination vary depending on conditions such as the installation location of the illumination device 18 and the height HP of the input operation unit 12. For example, the height H may be obtained from the height E of the eye where the reflection occurs theoretically using the equation (1), and may be set as the set value Ht, or the set value Ht may be obtained through experiments. The set value Ht obtained in advance is stored and stored in the HDD 32.

For example, when Equation (1) is used, assuming that the difference between the height H and the eye height E is 0.1 [m], H = E + 0.1, which is the height of the eye where the reflection occurs. Since the threshold value is Hr, the height setting value Ht is
Ht = Hr + 0.1 [m] = D / tan α + HP + 0.1 (2)
Is calculated.

(Reflection prevention operation of Reference Example 3)
FIG. 10 is a flowchart showing the operation of the ATM 10A for preventing the reflection on the input operation unit 12 of FIG. 8 in Reference Example 3 of the present invention. Elements common to the elements in FIG. The common code | symbol is attached | subjected.

  The reflection preventing operation of the ATM 10A in the reference example 3 is performed according to steps S31 to S34, which are features of the reference example 3, and steps S13 to S18 similar to the reference example 1 as follows.

  When the ATM 10 is turned on, the operation of the ATM 10 is started. In step S31, when the user approaches the ATM 10, the proximity sensor 36 detects this (ON), and the input operation unit 12 is turned on (YES). ), And proceeds to step S32. Until the user approaches the ATM 10, the proximity sensor 36 continues the monitoring state (NO).

  In step S32, the measurement unit 31b instructs the camera control unit 46 to shoot the user, and the camera control unit 46 shoots the user using the camera 19 and outputs the measurement result. In step S <b> 33, the measurement unit 31 b receives the height of the user and the distance between the user and the camera 19 as measurement results and performs necessary calculations.

  In step S34, the determination unit 31c determines whether reflection occurs by comparing the measurement result in step S33 with the set value Ht. When it is determined that no reflection occurs (NO), the process proceeds to step S13, and the same processing as in Reference Example 1 is performed. When it is determined that reflection will occur (YES), as in Reference Example 1, the illumination-off instruction process in step S14, the illumination-off process in step S15, the normal process execution in step S16, the termination process, and the illumination in step S17 The on instruction process and the illumination on process of step S18 are executed, and the ATM process ends.

(Effect of Reference Example 3)
According to the third reference example, the measurement unit 31b is provided, the height of the user is measured, and the determination unit 31c determines whether or not the reflection of the lighting device 18 occurs in the input operation unit 12. When it is determined that the reflection occurs, the brightness of the lighting device 18 is changed by the control of the lighting control unit 31a. Therefore, when the user operates the input operation unit 12, the lighting device 18 is connected to the input operation unit 12. 18 illumination lights are not reflected.

  Further, in Reference Example 1, the brightness of the lighting device 18 is unconditionally changed by the approach of the user. However, in Reference Example 3, since the occurrence of reflection is determined according to the height of the user, the reflection occurs. Only the brightness of the lighting device 18 can be changed. Further, in Reference Example 2, the brightness of the lighting device 18 is changed by a button operation. However, in Reference Example 3, it is possible to control the lighting without prompting the user to operate the button, so that the burden on the user is reduced. It is reduced.

(Configuration of Reference Example 4)
FIG. 11 is a functional block diagram of the ATM 10B in Reference Example 4 of the present invention. Elements common to those in FIG.

  The configuration of Reference Example 4 is substantially the same as the configuration of Reference Example 1, except that a camera 19 and a camera control unit 46 are added. In the control unit 31, instead of the illumination control unit 31a, a measurement unit 31b, Area determination means 31d and rearrangement means 31g are provided.

  The camera 19, the camera control unit 46, and the measuring unit 31b are as described in the configuration of the reference example 3. The area determination unit 31d has a function of determining whether or not the reflection of light illuminated by the lighting device 18 occurs in a plurality of areas set in advance on the input operation unit from the measurement result output by the measurement unit 31b. ing.

  The rearrangement means 31g has a function of rearranging the display image displayed in the area where the light reflection occurs when the determination result is the reflection of the light in another area. .

(Reflection prevention operation of Reference Example 4)
FIGS. 12A and 12B are diagrams illustrating an example of a transaction selection screen corresponding to FIG. 4 of Reference Example 1. Elements common to those in FIG. 4 of Reference Example 1 are denoted by common reference numerals. Has been.

  FIG. 12A is a screen similar to that in FIG. 4, but shows an example in which reflection occurs near the middle stage of the screen. FIG. 12B is a diagram in which the transaction selection buttons 12a are rearranged while avoiding the reflection near the middle stage.

  FIG. 13 is a flowchart showing the operation of the ATM 10B for preventing the reflection on the input operation unit 12 of FIG. 11 in Reference Example 4 of the present invention. Elements common to the elements in FIG. The common code | symbol is attached | subjected.

  In the reflection preventing operation of the ATM 10A in the present reference example 4, the processing is performed according to steps S31 to S33 and S13 similar to those in the reference example 3 and steps S41 to S46 which are the characteristics of the present fourth reference example as follows.

  The operation of the ATM 10 is started by turning on the power to the ATM 10. Similar to the reference example 3, the proximity sensor ON process is executed in step S31, the camera photographing process is executed in step S32, and the user height calculation process is executed in step S33, and the process proceeds to step 41.

  In step S41, the screen of the input operation unit 12 is divided into three areas, for example, an upper stage, a middle stage, and a lower stage in advance, and the height H of the user in which the illumination is reflected is set to the set value Ht for each area. Set as. The area determination means 31d determines whether or not the reflection occurs by comparing the height H of the user measured in step S33 with the set value Ht. When it is determined that no reflection occurs (NO), the process proceeds to step S13, the normal transaction process is executed as in the third embodiment, and the process of the ATM 10 ends.

  If it is determined that the reflection is occurring in the middle of the screen of the input operation unit 12, the process proceeds to step S42. When it is determined that the error occurs in the lower stage, the process proceeds to step S43. When it is determined that the error occurs in the upper stage, the process proceeds to step S44.

  In step S42, as shown in FIG. 1 (a), reflection occurs in the middle stage, so that the rearrangement means 31g has the drawer button 12a- arranged in the middle stage as shown in FIG. 1 (b). 2 is arranged at the upper right end and the passbook entry button 12a-6 is arranged at the lower left end.

  In step S43, since reflection has occurred in the lower stage, the rearrangement means 31g rearranges the transaction selection buttons 12a in the upper stage and the middle stage. In step S44, since the reflection has occurred in the upper stage, the rearrangement means 31g rearranges the transaction selection buttons 12a in the middle stage and the lower stage.

  In step S45, a normal transaction is executed. When the normal transaction ends, the process proceeds to step S46. In step S46, the rearrangement means 31g restores the arrangement of the transaction selection buttons 12a, and the processing of the ATM 10B ends.

(Effect of Reference Example 4)
According to the fourth reference example, the measuring unit 31b is provided, the height H of the user is measured, and the lighting device 18 is reflected in a plurality of areas preset in the input operation unit 12 by the area determining unit 31d. It is determined whether or not. When there is an area where the reflection occurs, the rearrangement means 31g rearranges the display image displayed in the area where the reflection occurs in another area, so that the user can perform an input operation. When operating the unit 12, the user can read the display content of the operation screen.

(Configuration of Example 1)
FIG. 1 is a functional block diagram of the ATM 10C according to the first embodiment of the present invention. Elements common to those in FIG.

  The configuration of the first embodiment is almost the same as the configuration of the reference example 1, but the control unit 31c is provided with a continuous input determination unit 31e, a position determination unit 31f, and a rearrangement unit 31g instead of the illumination control unit 31a. It has been.

  The continuous input determination unit 31e has a function of determining whether or not the number of input operations is a continuous input operation exceeding a certain value within a certain time and outputting an input determination result. The position discriminating means 31f has a function of discriminating where a continuous input operation has occurred in a plurality of preset areas on the input operation unit and outputting the discrimination result when the input determination result is a continuous input operation. is doing. The rearrangement unit 31g has a function of rearranging the display image displayed in the area indicated by the determination result in another area.

(Reflection prevention operation of Example 1)
14A and 14B are diagrams showing an example of a transaction selection screen corresponding to FIG. 4 of Reference Example 1. Elements common to those in FIG. 4 of Reference Example 1 are denoted by common reference numerals. Has been.

  Fig. 14 (a) shows a screen that is almost the same as that in Fig. 4, but the message "If you find it difficult to see the reflected light, please trace the reflective part" is displayed and appears in the middle of the screen. FIG. Near the middle of the screen, a continuous input field 12c traced with a finger is displayed by hatching. FIG. 14B is a diagram in which the transaction selection buttons 12a are rearranged while avoiding the reflection near the middle stage.

  FIG. 15 is a flowchart showing the operation of the ATM 10C for preventing the reflection on the input operation unit 12 of FIG. 1 according to the first embodiment of the present invention. Elements common to the elements in FIG. The common code | symbol is attached | subjected.

  The reflection preventing operation of the ATM 10A in the first embodiment is performed according to steps S51 to S53, which are features of the first embodiment, and steps S13 and S42 to S46 similar to the reference example 4 as follows.

The operation of the ATM 10 is started by turning on the power to the ATM 10.
In step S51, the transaction selection screen shown in FIG. 15 is displayed on the input operation unit 12, and a message “If the illumination is reflected and it is difficult to see, trace the reflection part” is displayed.

  Assuming that there is a reflection in the middle row, the user traces the vicinity of the passbook entry button 12a-6 and the drawer button 12a-2 in the middle row with a finger. As a result, a continuous input operation is generated from the continuous input field 12c indicated by hatching, and the continuous input determination unit 31e proceeds to step S53 assuming that there is a continuous input operation (YES). When the button input operation is performed but not the continuous input operation, the process proceeds to step S52 (NO). Whether or not there is a continuous input operation is determined by whether or not the input operation unit 12 is a continuous input operation in which the moving distance in a contact state exceeds a certain value.

  In step S52, it is determined whether or not the transaction selection button 12a has been pressed. If the transaction selection button 12a is not pressed, the process returns to step S51. If the transaction selection button 12a is pressed, the process proceeds to step S13. In step S13, a normal transaction is executed in the same manner as in Reference Example 3, and the ATM 10C process ends.

  In step S53, the screen of the input operation unit 12 is divided into three areas, for example, an upper stage, a middle stage, and a lower stage, and area coordinate values for distinguishing the areas are stored in the HDD 32 or the like in advance. When the number of continuous input operations from the input operation unit 12 is equal to or greater than a certain value within a certain time, the position determination unit 31f compares the input coordinates with the stored area coordinate values, and the continuous input is generated. The specified area (for example, the upper stage, the middle stage, the lower stage) is specified.

  For example, when it is determined by the position determination unit 31f that reflection is occurring in the middle stage of the screen of the input operation unit 12, the process proceeds to step S42. When it is determined that the error occurs in the lower stage, the process proceeds to step S43. When it is determined that the error occurs in the upper stage, the process proceeds to step S44.

  Hereinafter, as in Reference Example 4, the transaction selection button 12a in step S42 is arranged in the upper / lower row, the transaction selection button 12a in step S43 is arranged in the upper / middle row, and the transaction selection button 12a in step S44 is arranged in the middle / lower row. Then, an array process, a normal transaction execution at step 45, an end process, and a process for returning the button array at step S46 are executed, and the process of ATM 10C is completed.

(Effect of Example 1)
According to the first embodiment, the continuous input determination unit 31e determines whether or not the number of continuous input operations from the input operation unit 12 exceeds a certain value in a certain time. The position discriminating means 31f determines from which of a plurality of preset areas the continuous input operation is performed. Since the display image displayed in the area where the continuous input operation has been performed is rearranged in another area by the rearrangement unit 31g, the user can read the display content of the operation screen.

(Modification)
The present invention is not limited to the first embodiment, and various usage forms and modifications are possible. For example, the following forms (a) to (c) are available as usage forms and modifications.

  (A) An automatic transaction apparatus is not limited to ATM10C installed in the store of a financial institution, a convenience store, etc. The present invention can be widely applied as long as it is a device that performs transactions by user operations. For example, a ticket vending machine installed at a station or the like, an air ticket issuing machine installed at an airport, a self-checkout installed at a supermarket, a certificate issuing machine installed at a city hall or the like can be considered.

  (B) In the first embodiment, the illumination reflection position is divided into the upper, middle, and lower stages of the operation screen. However, the method of dividing the screen is not limited to this, and an arbitrary method is possible.

  (C) In Example 1, although the example which rearranges a display image using a transaction selection screen was demonstrated, for example, on arbitrary operation screens displayed in the middle of transactions, such as a deposit amount input screen and a password input screen Is also applicable.

10, 10A, 10B, 10C ATM
12 Input operation unit 18 Illumination device 31, 31A, 31B, 31C Control unit 31a Illumination control unit 31b Measurement unit 31c Determination unit 31d Area determination unit 31e Continuous input determination unit 31f Position determination unit 31g Relocation unit 36 Proximity sensor 45 Illumination control unit 46 Camera control unit

Claims (1)

In an automatic transaction device that performs transactions by user operations,
An input operation unit that displays an operation screen to the user and receives an input operation of the user;
Continuous input determination means for determining whether or not the movement distance in the contact state to the input operation unit is a continuous input operation exceeding a certain value and outputting an input determination result;
When the input determination result is the continuous input operation, a position determination unit that determines where the continuous input operation has occurred in a plurality of preset areas on the input operation unit and outputs a determination result;
Rearrangement means for rearranging the display image displayed in the area indicated by the determination result in another area;
An automatic transaction apparatus comprising:

Images