JP2011153759A - Control device, control device cooperation system, control method and control program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To achieve a store capable of both reducing energy consumption and providing an environment meeting needs of customers having diverse preferences. <P>SOLUTION: This control device 10 controls a plurality of air conditioners 4a-4f individually operable. The plurality of air conditioners 4a-4f are arranged in one room in the store and control an environmental condition such as temperature and humidity of the room. The control device 10 includes: a zone setting part 13 dividing the room into a plurality of zones; an environmental condition setting part 16 setting a target environmental condition such as target temperature and target humidity with respect to each zone; and an electric apparatus control part 18 identifying the air conditioner for controlling the environmental condition of each zone out of the air conditioners 4a-4f and controlling the air conditioners 4a-4f so that the environmental condition of each zone becomes each set target environmental condition. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a control device, a control device cooperation system, and a control method that make it possible to divide an area into zones and obtain an environmental state required for each zone.

  In recent years, environmental problems have been addressed, and efforts to save energy have become important matters even in buildings such as stores. Examples of energy-saving technologies related to air-conditioning equipment at stores where customers visit include the following.

  In Patent Literature 1, an air conditioner that air-conditions a store in which a clerk corresponding to a customer and a merchandise zone where merchandise is placed is arranged in the same space, the environment of the clerk zone is detected, and The comfort index value is obtained, the environment of the product zone is detected, the comfort index value of the product zone is obtained, and a variable weight is added to the comfort index value to obtain the total comfort index value. A technique for controlling the air conditioner so that the comfort index value becomes the target comfort index value is disclosed.

  Patent Document 2 describes a resident comfortable environment condition that a resident in a store who stays in a store for a predetermined time or more feels comfortable, and a flow that a fluid person in a store who stays in a store for a predetermined time or less feels comfortable Technology for controlling the operating state of the air conditioner based on the in-store optimum environmental condition calculated by performing predetermined weighting on each of the environmental conditions including the person comfort environment condition.

  In Patent Literature 3, the restaurant is installed in each of a plurality of areas divided by function, and is installed in each of the plurality of areas and an environmental sensor that measures the environmental state of each area, and adjusts the environmental state of each area. A control device that controls the equipment and a store server that generates a control signal for controlling the equipment in each area based on the environmental state information acquired from the environmental sensor and transmits the control signal to the control equipment. The energy management system in the restaurant which has and performs control specialized for each area is disclosed.

  Patent Literature 4 discloses a control device for indoor electrical equipment that controls an air conditioner and lighting devices in a plurality of zones. This air conditioner includes one external air conditioner that air-conditions the outside air to be introduced and sends it to each zone by an air supply fan, and an air supply damper that varies the amount of outside air sent from the air conditioner to each zone; An exhaust damper that makes variable the amount of air discharged from each zone by an exhaust fan, and one air conditioner that conditioned the air in each zone and returns it to each zone. Further, the control means comprising the microcomputer and the controller fully closes both dampers of the zone with 0 seats so that the necessary outside air introduction amount in the zone with 1 seats or more becomes a value corresponding to the number of seats. The opening degree of both dampers in the zone is controlled, and the rotational speeds of both fans are controlled in accordance with the total outside air introduction amount obtained by the sum of the necessary outside air introduction amounts in the respective zones.

JP 2004-263994 A (published on September 24, 2004) JP 2007-147190 A (released on June 14, 2007) JP 2007-162982 A (released on June 28, 2007) JP 2001-027438 A (published January 30, 2001)

  Some customers who visit the store prefer a cool environment and some prefer a warm environment. However, the above-described conventional technology cannot cope with individual needs of customers having various tastes.

  The inventions described in Patent Literature 1 and Patent Literature 2 take into account the comfort felt by the store clerk and the comfort felt by the customer, and control the air-conditioning so that the store environment is intermediate between the environments that both feel optimal It is. Since the environment such as the temperature of the entire store is uniformly controlled, it is not possible to provide an environment that satisfies both, for example, a customer who likes a cool environment and a customer who likes a warm environment.

  The invention described in Patent Document 3 is an invention for controlling air conditioning in a passenger seat area based on, for example, information on temperature and humidity in a customer seat area of a store. Since the temperature and humidity of the seating area are uniformly controlled, for example, it is impossible to provide an environment that satisfies both a customer who likes a cool environment and a customer who likes a warm environment at the same time.

  The invention described in Patent Document 4 is an invention in which, for example, for each zone divided into one room, the amount of outside air introduced into the zone is changed according to the number of seated persons in the zone. Since it is possible to eliminate wasteful air conditioning of the zero seat zone, energy consumption can be reduced, but an environment according to the seated person's preference cannot be provided.

  In future social activities, in view of the global environment, it is essential to reduce carbon dioxide emissions and energy consumption. However, in a store, it is not possible to maintain energy management only by reducing energy consumption and thereby reducing costs. In store management, it is important to achieve both reduction of energy consumption and realization of an environment that satisfies customers. Realizing a customer-satisfying environment leads to an increase in the rate of attracting customers at stores. Air conditioning in a quiet store with no people is inefficient and wasteful energy consumption. If the store's rate of customer acquisition or seating is high, air conditioning in the store is efficient and effective. It means energy consumption.

  The present invention has been made in view of the above-mentioned problems, and its purpose is to realize a store that achieves both reduction of energy consumption and provision of an environment according to the needs of customers with various tastes. There is to do.

  In order to solve the above problems, a control device according to the present invention includes a zone setting unit that divides a predetermined area into a plurality of zones, an environment state setting unit that sets a target environment state for each zone, and the area Identifying the electrical device that adjusts the environmental state of each zone from a plurality of electrical devices that adjust the environmental state of each zone, and setting the electrical device so that the environmental state of each zone becomes the set target environmental state It is characterized by comprising an electric device control unit to be controlled.

  Further, in order to solve the above problems, the control method according to the present invention includes a zone setting step for dividing a predetermined area into a plurality of zones, and an environmental state setting step for setting a target environmental state for each of the zones. Identifying the electrical device that adjusts the environmental state of each zone from a plurality of electrical devices that adjust the environmental state of the area, so that the environmental state of each zone becomes the set target environmental state And an electric equipment control step for controlling the electric equipment.

  The environmental state indicates, for example, at least one of temperature, humidity, wind speed, dust concentration, carbon dioxide concentration, illumination type, illumination brightness, BGM type, BGM volume, and the like.

  According to said structure, a predetermined area can be divided | segmented into a some zone according to a condition, and a several different environmental state can be provided. Therefore, a person staying in the area can select a place (zone) to stay according to his / her preference. For example, when the area is in a store, the store can provide an environmental state according to the needs of customers having various preferences. Further, by increasing customer satisfaction, the customer collection rate of the store can be increased, and energy consumption such as air conditioning can be made effective.

  Further, for example, it is possible to set strong cooling only in a zone where a customer who prefers strong cooling stays, and to set cooling in other zones weakly. This reduces wasteful energy consumption and carbon dioxide emissions, such as setting room cooling uniformly and strongly for customers who prefer strong cooling, and customers with diverse preferences (customers who prefer strong cooling and weak cooling) Both customers who prefer the same) can be saved and can save energy and achieve energy savings.

  In addition, the area is a part of a store, and the control device stores a plurality of target environment states in association with a plurality of customer attributes and a target environment state storage unit for each zone. An attribute information input unit that receives an input of customer attribute information indicating an attribute of a customer staying in the room, and the environmental state setting unit refers to the target environmental state storage unit, and the attribute information for the zone The configuration may be such that the target environment state associated with the customer attribute information input to the input unit is set.

  According to said structure, the environmental state of each zone can be adjusted according to the attribute of the customer who stays in the said zone, and the environmental state more suitable for a customer's liking can be provided. In addition, since the target environment state storage unit stores a plurality of target environment states in association with the attributes of a plurality of customers registered in advance, the user only has to input the attributes of the customers staying in the zone. A suitable environmental condition can be provided. Therefore, for example, when a store clerk (user) inputs customer attributes, the customer attributes (gender, physique, age, clothes, etc.) even if the store clerk has no knowledge of the temperature or lighting intensity suitable for the customer. It is possible to provide an environmental state suitable for the customer simply by inputting. Therefore, it is possible to reduce the time taken for education for the store clerk.

  The area is a part of a store, and the control device includes, for each zone, an attribute information input unit that receives input of customer attribute information indicating an attribute of a customer staying in the zone, and the zone setting The unit may be configured to divide the area into a plurality of zones by grouping areas where customers having the same attribute stay as one zone based on the customer attribute information input to the attribute information input unit. .

  According to said structure, when the area where a several customer stays is divided | segmented into a several zone, the area | region where the customer who has the same attribute stays can be put together into one zone. Therefore, the zone division of the area can be set only by inputting the attribute of the customer staying in the zone.

  In addition, the control device includes an attribute acquisition unit that acquires attributes of customers staying in each zone, the attribute acquisition unit includes an imaging device and an image analysis unit, and the image analysis unit includes the imaging device. The attribute of the customer staying in the zone is extracted from the captured customer image, and the attribute acquisition unit inputs the attribute of the customer extracted by the image analysis unit as customer attribute information corresponding to the zone. The structure which outputs to a part may be sufficient.

  According to said structure, an image analysis part can extract a customer's attribute from the image which the imaging device imaged, and based on the extracted customer's attribute, a zone division or the target environmental state of each zone can be set . Therefore, it is possible to reduce time and effort for the user to perform zone division or setting the target environment state.

  In addition, the control device includes an attribute acquisition unit that acquires an attribute of a customer staying in each zone, and the attribute acquisition unit includes a wireless communication device that communicates with a wireless communication IC chip arranged for each zone. The wireless communication device acquires the customer attribute information from the wireless communication IC chip in which the customer attribute information of the customer is registered in advance, the attribute acquisition unit, the acquired customer attribute information, The customer attribute information corresponding to the zone may be output to the attribute information input unit.

  According to the above configuration, for example, customer attribute information indicating an attribute of the customer is acquired from an IC chip for wireless communication carried by the customer, and based on the acquired customer attribute information, zone division or a target environment state of each zone Can be set. Therefore, it is possible to reduce time and effort for the user to perform zone division or setting the target environment state.

  The target environment state storage unit includes an air environment state indicating temperature, humidity, wind speed, dust concentration, or carbon dioxide concentration, an illumination environment state indicating illumination type or brightness, and a BGM type or BGM. The target environmental state relating to at least any two environmental states among the music environmental states indicating the sound volume may be stored in association with one attribute of the customer.

  According to the above configuration, the customer's purpose of use is estimated from the customer's attributes, and a combination of environmental conditions suitable for the purpose of use, such as working in a store (reading a printed matter) Combinations (weakening cooling, strong lighting, weak BGM) can be provided. Therefore, it is possible to provide an environmental state that takes into account the customer's purpose of use.

  A control device cooperation system according to the present invention is a control device cooperation system including a plurality of control devices and an information processing device that is communicably connected to the plurality of control devices. The information processing apparatus stores a setting example of zone division for dividing a predetermined area into a plurality of zones and a setting example of a target environment state of each zone. The control apparatus acquires the information from the information processing apparatus. Based on the setting example of zone division, a zone setting unit that divides a predetermined area into a plurality of zones, and a target environment state for each zone based on the setting example of the target environment state acquired from the information processing device And an environmental state setting unit for setting the.

  According to the above configuration, the control device acquires the zone division setting example and the target environment state setting example of each zone stored in the information processing device, and based on that, the zone division and the target environment state of each zone are set. Settings can be made. Therefore, the user does not need to manually perform zone division and target environment state setting.

  In addition, from a plurality of electrical devices that adjust the environmental state of the area, by specifying the electrical device that adjusts the environmental state of each zone, so that the environmental state of each zone is set to each target environmental state, You may provide the electric equipment control part which controls the said electric equipment.

  The environmental state setting unit sets a target environmental state for each of a plurality of different types of environmental states, and the environmental state setting unit of each control device is configured for at least one type of environmental state of the zone. Based on the acquired setting example of the target environmental state, the target environmental state for the zone is set, and the different target environmental state is set for each control device for other types of environmental states of the zone. May be.

  According to the above configuration, some environmental conditions can be shared by multiple distant areas, and other environmental conditions can be set individually in consideration of the location conditions of the building. it can.

  In addition, a zone input unit that receives a zone division change instruction by a user and a target environment state change instruction for each zone, and the zone setting unit, according to the zone division change instruction received by the zone input unit, The area is divided into a plurality of zones, and the environmental state setting unit sets a target environmental state for each zone in accordance with a target environmental state change instruction received by the zone input unit. The zone division setting according to the change instruction and the target environment state setting according to the change instruction are transmitted to the information processing device, and the information processing device receives the zone division setting and the target environment state received from the control device. The setting may be stored as a setting example of zone division and a setting example of the target environment state.

  According to the above configuration, the setting examples of the zone division and the target environment state can be shared in each store through the information processing apparatus, and the setting examples of the zone division and the target environment state are added / changed to the information processing apparatus. be able to. For this reason, the setting of the zone division and the target environment state performed in one store can be used in another store. Therefore, it is possible to reduce time and effort for the user to perform zone division or setting the target environment state.

  The control device may be partially realized by a computer. In this case, a control program for causing the control device to be realized by the computer by causing the computer to operate as each unit, and the control program are recorded. Such computer-readable recording media also fall within the scope of the present invention.

  As described above, according to the present invention, it is possible to divide a predetermined area into a plurality of zones according to the situation and provide a plurality of different environmental states. Therefore, a person staying in the area can select a place (zone) to stay according to his / her preference. For example, when the area is in a store, the store can provide an environmental state according to the needs of customers having various preferences. Further, by increasing customer satisfaction, the customer collection rate of the store can be increased, and energy consumption such as air conditioning can be made effective. In addition, it is possible to provide an environmental state with a low environmental load according to the customer, and to suppress the wasteful energy consumption of the electrical equipment and the emission of carbon dioxide while increasing the satisfaction of the customer.

It is a block diagram which shows the structure of the control apparatus which concerns on one embodiment of this invention. It is a sketch which shows the room of the store to which one embodiment of the present invention is applied. It is a figure which shows the example of the screen which an operation panel displays. It is a sketch which shows the room of the store which shows the example of zone division. It is a sketch which shows the room of the store to which other embodiment of this invention is applied. It is a block diagram which shows the structure of the control apparatus which concerns on other embodiment of this invention. It is a sketch which shows the room of the store to which further another embodiment of this invention is applied. It is a block diagram which shows the structure of the control apparatus which concerns on other embodiment of this invention. It is a block diagram which shows the structure of the control apparatus cooperation system which concerns on further another embodiment of this invention. It is a figure which shows the example of a setting of the zone division | segmentation which an information processing apparatus memorize | stores, and a target environmental state, (a) is a figure which shows the example of a setting which divided | segmented the rectangular room which has a customer service counter on the entrance / exit side into three zones (B) is a diagram showing a setting example in which the same rectangular room as (a) is divided into two zones, and (c) shows three rectangular rooms separated from the entrance and reception counter. It is a figure which shows the example of a setting divided | segmented into the zone, (d) is a figure which shows the example of a setting which divided | segmented the rectangular room where a customer service counter is large into three zones. It is a flowchart which shows an example of the flow of a process which performs the zone division | segmentation in a control apparatus, and the setting of the target environmental state of each zone.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. The control device according to the present invention relates to a technique for adjusting a specific environmental state such as temperature or humidity by dividing a specific area in a store (building) into a plurality of zones, setting a target environmental state for each zone. . As the environmental state, an air environmental state indicating temperature, humidity, wind speed, dust concentration, or carbon dioxide concentration, an illumination environmental state indicating the type of illumination or brightness, and a type of BGM (background music) Or the music environment state etc. which show the volume of BGM can be mentioned. In the following, air conditioning (cooling) in the summer when the outside air temperature is higher than the room temperature in the store will be described as an example.

[Embodiment 1]
<Store configuration>
FIG. 2 is a sketch showing a store room 1 to which the present embodiment is applied. As an example, consider a store where a plurality of tables 2 and customer service counters 3 are arranged in a room 1. Each table 2 is provided with a seat on which a customer is seated. The customer service counter 3 provided on the entrance / exit side is where a customer who visits the store places an order with the store clerk.

  On the ceiling of the room 1, six air conditioners (electrical devices) 4a to 4f (projected on the floor plan of FIG. 2) are installed. These six air conditioners 4a to 4f can operate independently, and adjust the temperature, humidity, dust (smoke) concentration, carbon dioxide concentration, etc. of the surrounding space by supplying regulated air. Is possible.

  A camera (imaging device) 5 is installed in the room 1. The camera 5 images the entire room 1.

  Moreover, the control apparatus (not shown in FIG. 2) which controls the air conditioners 4a-4f is installed in the store. However, the control device may be installed outside the store, and the air conditioners 4a to 4f in the store may be remotely controlled by wireless / wired communication. The customer service counter 3 is provided with an operation panel 11 of a control device. The store clerk can operate the operation panel 11 as appropriate.

  In the present embodiment, the control device divides the room 1 into a plurality of zones, and sets a target environmental state (target environmental state) for each zone. In FIG. 2, dotted lines indicate zone divisions. For example, in the example shown in FIG. 2, the room 1 is divided into three zones z1, z2, and z3. Then, the environmental state (for example, air temperature) of each zone becomes the target environmental state set for each zone (for example, zone z1 has a temperature of 28 ° C, zone z2 has a temperature of 27 ° C, and zone z3 has a temperature of 26 ° C). In addition, the control device controls the air conditioning devices 4a to 4f.

<Operation panel screen layout>
FIG. 3 is a diagram illustrating an example of the screen 20 displayed on the operation panel 11. On the screen 20 of the operation panel 11, information 21 indicating the division of the zone of the room 1 is displayed. In the example shown in FIG. 3, the room (area) 1 is divided into zones 1 to 3, zone 1 is “talk” as the target environment state, zone 2 is “female customer” as the target environment state, zone 3 Is set as “male customer” as the target environmental condition.

  Here, “talk”, “female customer”, and “male customer” are names (labels) representing the setting of the target environmental state, and the corresponding target temperature (target environmental state) is preset for each target environmental state setting. Has been. For example, “talk” is a target environment state that assumes customers who use the store for the purpose of enjoying conversation, and assumes a customer who stays in the store for a long time, and the target temperature for cooling is increased (28 ° C.). Is set. This is because it is considered that a weak cooling environment is suitable for customers who stay for a long time because the body cools when staying in a store where the cooling is effective for a long time. The “male customer” is a target environment state assuming a male customer, and the cooling target temperature is set to be lower (26 ° C.). The “female customer” is a target environment state assuming a female customer, and the target temperature of the cooling is set to a medium level (27 ° C.). This is because, in general, women are less likely to consume air due to basal metabolism and less heat is generated in the body than men, and thus it is considered that cooling is likely to be felt strongly. In addition, it is considered that a person with a large physique has a large amount of muscles and therefore consumes a lot of energy due to basal metabolism, and prefers a cooler environment. Note that the cooling target temperature may be set relative to the outside air temperature, or the cooling output instead of the target temperature may be set for the target environmental state.

  Other target environmental conditions may be set. For example, the target environment state “pit-in” is a target environment state that assumes customers who leave the store immediately, and the target temperature for cooling is set to a low temperature (24 ° C.) assuming a customer who stays in the store for a short time. . This is because customers who leave the store in a short time are considered to prefer stronger cooling. In addition, for example, the target environment state “work” is a target environment state assuming a customer who uses the store mainly for reading, studying, working, etc. in the store, and staying in the store for a long time to see characters Assuming customers, the cooling target temperature is set high (28 ° C.), the illumination intensity is set bright, and the BGM volume is set low. As described above, target values (target temperature, illumination intensity, volume) of a plurality of types of environmental conditions may be set for one target environmental condition setting (“work”). By setting target values for a plurality of types of environmental states for each zone, it is possible to provide an environmental state that is more suitable for the purpose of use in consideration of the purpose of use of the customer.

  The store clerk can arbitrarily change the division of each zone (zone division) by selecting a “zone change” button 22 shown on the screen 20 of the operation panel 11. Further, the store clerk can select the “Zone 1 setting” button 23 to change the target environment state “talk” of the zone 1 to another target environment state. Further, the store clerk can select the “automatic setting” button 24 to automatically divide the zone and set the target environmental state of each zone.

<Configuration of control device>
FIG. 1 is a block diagram illustrating a configuration of a control device 10 according to the present embodiment. The control device 10 includes an operation panel 11, a zone input unit 12, a zone setting unit 13, an attribute acquisition unit 14, an attribute information input unit 15, an environmental state setting unit 16, a target environmental state storage unit 17, an electrical device control unit 18, and An environmental state measurement unit 19. The control device 10 is connected to the air conditioning devices 4a to 4f.

  The operation panel 11 has a display function for indicating information on the zone of the room 1 (zone division, target environmental state of each zone, and / or actual environmental state of each zone, etc.) to the store clerk (user) and instructions from the store clerk. It is a touch panel provided with the input function which receives. The operation panel 11 is not limited to a touch panel, and may include a display and an input device using keys or the like.

  The zone input unit 12 receives a store clerk's instruction input input from the operation panel 11, and inputs received instruction information (zone division and zone target environment state setting information) to the zone setting unit 13. The zone input unit 12 may be configured to obtain information on zone division and zone target environment state settings prepared in advance from an information processing device (not shown) external to the control device 10. In this case, it is possible to save labor for the store clerk to perform setting such as zone division.

  The zone setting unit 13 receives information on zone division and setting of the target environmental state of the zone from the zone input unit 12, and divides the room 1 into a plurality of zones based on the zone division information. The zone setting unit 13 outputs the set zone division information (zone division setting information) and zone target environment state setting information to the environment state setting unit 16. Further, the zone setting unit 13 may set zone division based on information from an attribute information input unit 15 described later.

  The attribute acquisition unit 14 includes a camera (imaging device) 5 and an image analysis unit 30. The camera 5 captures the entire room 1 and outputs the captured image to the image analysis unit 30. The camera 5 may capture a moving image or may capture a still image at a predetermined timing. The attribute acquisition unit 14 may include a plurality of cameras that capture the room 1 for each of a plurality of regions. The image analysis unit 30 analyzes the image acquired from the camera 5 and extracts the feature (attribute) of the captured customer. A method for extracting the characteristics of a person from a person image can be performed using a conventional person recognition technique. The image analysis unit 30 extracts attributes such as sex, age, clothes (suit or casual clothes, etc.) or size of the physique as customer characteristics. Moreover, the stay time in a seat can be estimated by recognizing the customer in an image individually and comparing with the past image. The attribute acquisition unit 14 outputs the customer attribute extracted by the image analysis unit 30 to the attribute information input unit 15 in association with the stay position of the customer.

  The attribute information input unit 15 outputs the customer attributes and the stay location information input from the attribute acquisition unit 14 to the environmental state setting unit 16. Further, the attribute information input unit 15 may include an input device having a key or the like, and may accept an input of a customer stay position and customer attributes from a user (a store clerk or a customer). Thereby, the user can correct the erroneous determination of the customer attribute in the image analysis unit 30.

  Further, the attribute information input unit 15 may output information on the customer's attributes and the stay position to the zone setting unit 13. In this case, for example, the zone setting unit 13 sets a region where customers having the same attribute stay together as one zone, and sets a region where customers having different attributes stay as another zone. May be. That is, for example, an area where a customer with the attribute “male” stays and an area where a customer with the attribute “female” stays can be set as separate zones. Thereby, the zone setting unit 13 can automatically set the zone division from the information captured by the camera. The zone setting unit 13 may update (change) the zone division at an arbitrary timing (a predetermined time or every predetermined time interval). For example, if a customer attribute extracted from an image captured at a certain time for a certain zone and a customer attribute extracted from an image captured after that are different, the customer staying in the zone Therefore, the zone setting unit 13 changes the zone division based on the customer attributes extracted from the image captured later.

  The environment state setting unit 16 sets the target environment state of each zone based on the zone division setting information and the zone target environment state setting information input from the zone setting unit 13. Alternatively, the environmental state setting unit 16 may set the target of each zone based on the zone division setting information input from the zone setting unit 13 and the customer attribute and stay position information input from the attribute information input unit 15. Set the environmental state. In this case, the environmental state setting unit 16 determines to which zone the stay position of the customer corresponds, and determines the target environmental state of the corresponding zone according to the attribute of the customer. When customers with different attributes are staying in one zone, priority may be given to attributes with a large number, or between the two, and priority is given to one attribute according to a predetermined priority order. May be. For example, if three customers with the attribute “male” and two customers with the attribute “female” stay in one zone, the target environmental state of the zone is determined based on the many attributes “male”. The target environmental state of the zone may be set based on the attribute “mixed gender” between the two, and the attribute “female” is set according to the predetermined priority “female customer priority”. Based on this, the target environmental state of the zone may be set. Moreover, when different attributes compete in one zone, the environmental state setting unit 16 may issue an instruction to change the zone division to the zone setting unit 13 based on the customer attribute and the stay position information. In addition, when different attributes compete in one zone, the environmental state setting unit 16 may present a warning for prompting the store clerk to correct the zone division through a screen display or sound. When setting the target environmental state of the zone based on the customer attribute, the environmental state setting unit 16 sets the target environmental state corresponding to the attribute (combination) of the customer staying in the zone from the target environmental state storage unit 17. Information is acquired and the target environmental state of each zone is set based on this information. The environment state setting unit 16 sends the set zone division information (zone division setting information) and the set target environment state information (target environment state setting information) of each zone to the electrical device control unit 18. Output to.

  Further, the environmental state setting unit 16 may output and store the information on the zone division and the setting of the target environmental state of each zone to an information processing device (not shown) outside the control device 10. In this case, once set information on the combination of the zone division and the target environment state can be appropriately acquired from an external information processing apparatus and applied to the zone division of the room 1 and the setting of the target environment state. Information on the combination of the zone division and the target environment state may be stored in a storage device (not shown) included in the control device 10.

  In addition, when there is a table (or zone) in which no customer exists, the environmental state setting unit 16 may turn off the illumination that illuminates the vicinity of the table, or that there is a table without a customer through the operation panel 11. You may notify a store clerk. As a result, the store clerk can quickly recognize the table that the customer has left and can quickly clean up and clean the table. For this reason, customers can be efficiently guided to the table even when crowded.

  The target environment state storage unit 17 stores a customer attribute (or a combination of a plurality of customer attributes) and a target environment state in association with each other. The association between the customer attribute (or a combination of a plurality of customer attributes) and the target environment state is registered in advance in the target environment state storage unit 17. Further, the target environment state storage unit 17 stores a specific target value (set value) of the environmental state for each target environment state. For example, in the case of the target environmental state “talk”, it is stored that the target temperature for cooling is 28 ° C.

  For example, the target environment state storage unit 17 stores the attribute “male” and the target environment state “male customer” in association with each other, and the environment state setting unit 16 that acquired the information on the association stores the attribute “male”. The target environmental state of the zone where the customer “” stays is set to “male customer”. Further, for example, the target environment state storage unit 17 stores a combination of the attribute “male” and the attribute “(clothes) suit” in association with the target environment state “work”. The acquired environmental state setting unit 16 sets the target environmental state of the zone where customers with the attribute “male” and the attribute “suit” stay to “work”. Further, for example, the target environment state storage unit 17 stores a combination of the attribute “male” and the attribute “female” in association with the target environment state “talk”, and the environment state from which the information of this association has been acquired. The setting unit 16 sets the target environmental state of the zone where the customer of the attribute “male” and the customer of the attribute “female” stay together to “talk”.

  Moreover, the priority may be set to the combination of each attribute. For example, the target environment state storage unit 17 stores the attribute “long stay” and the target environment state “talk” in association with each other, and the priority of the attribute “long stay” is the attribute “male” and the attribute “ It is assumed that the priority is higher than “female”. The environment state setting unit 16 that has acquired the association information sets the target environment state of the zone in which the customer with the attribute “stay for a long time” stays to “talk” regardless of the gender of the staying customer.

  Based on the zone division setting information input from the environmental state setting unit 16 and the target environmental state setting information of each zone, the electrical equipment control unit 18 sets each air so that each zone is in its target environmental state. The adjusting devices 4a to 4f are controlled.

  The environmental state measurement unit 19 measures the environmental state of one position or a plurality of positions in the room 1 and outputs the measurement result to the electrical device control unit 18. For example, the environmental state measurement unit 19 includes a plurality of thermometers (environmental state measurement devices) arranged in the room 1, and outputs information on measured temperatures at each point in the room 1 to the electrical device control unit 18.

  The electrical equipment control unit 18 may acquire a measurement result of the temperature (environmental state) of the room 1 from the environmental state measurement unit 19 and may control each of the air conditioners 4a to 4f in consideration of the measurement result. For example, when the target temperature (26 ° C.) in the target environmental state of the zone z3 (see FIG. 2) where the thermometer is located is lower than the measured value (28 ° C.) of the thermometer located in the zone z3, the electric device control The unit 18 specifies an air conditioner that affects the zone z3 (based on the distance to the air conditioner or information indicating the pre-registered influence range of the air conditioner), and the air conditioner 4d. You may control to increase the cooling output of 4f (refer FIG. 2).

  Further, for example, when the electric device control unit 18 controls the intensity of the illumination (electric device), the electric device control unit 18 performs predetermined illumination according to the setting of the target environment state of each zone without obtaining the measurement result of the illumination intensity. It may be controlled so as to have a strength of. In this case, an environmental state measuring device for measuring the illumination intensity is not necessary.

  It should be noted that the arrangement of electrical equipment such as an air conditioner and the environmental state measurement apparatus such as a thermometer does not necessarily match the arrangement of the zones. FIG. 4 is a sketch showing a store room 40 showing an example of zone division. The arrows in the figure show examples of the air direction and air volume of the cooling. Two air conditioners 4g and 4h are installed on the ceiling of the room 40. The zone setting unit 13 may divide the room 40 into three zones z4, z5, and z6. When the target temperature of the zone z4 is 27 ° C., the target temperature of the middle zone z5 is 26 ° C., and the target temperature of the zone z6 is 28 ° C., the air conditioners 4g and 4h direct the wind direction toward the zone z5. Or by increasing the air flow in the direction of the zone z5, the temperature of the zone z5 where no air conditioner is arranged is lowered than the zones z4 and z6 where the air conditioners 4g and 4h are located. Can do. Further, when adjusting the music environment state of each zone, the volume of the BGM in each zone can be adjusted by changing the direction of the speaker. In this way, the electrical device control unit 18 (see FIG. 1) identifies electrical devices that affect the environmental state of each zone (that can adjust the environmental state), and the environmental state of the zone becomes the target environmental state. , To control the electrical equipment.

  Conventional techniques (Patent Documents 1 to 3) are techniques for controlling the air conditioner so as to make the room temperature uniform, aiming at making the temperature of one room uniform. In addition, the conventional technique (Patent Document 4) is a technique for reducing the power consumption of an electric device in a zone where there is no seated person in a zone divided in advance corresponding to the electric device. These conventional technologies do not have the viewpoint of arbitrarily dividing the store room into zones, but have the viewpoint of adjusting the environmental state of each zone according to the individual attributes of the customer (that is, according to the taste of the customer). There wasn't.

  According to the present embodiment, it is possible to divide one room of a store into a plurality of zones and provide an environmental condition that matches the taste of each customer according to the attributes of the customers staying in each zone. In addition, because different environmental conditions can be provided according to customer attributes, waste such as air conditioning that has been controlled uniformly up to now can be eliminated, and energy consumption and carbon dioxide emissions can be reduced. Can do. For example, in the past, it has been necessary to uniformly and strongly set the cooling in the store in accordance with customers who prefer strong cooling (for example, customers who have a short stay, or mainly male customers). However, according to the present embodiment, only the zone where a customer who prefers strong cooling stays strongly sets the cooling, and the cooling of other zones is set weak, so that the customers who prefer strong cooling and those who prefer weak cooling While satisfying both, waste of cooling can be eliminated and energy saving can be achieved. Further, by increasing customer satisfaction, it is possible to increase the customer collection rate of the store and to make energy consumption such as air conditioning effective.

  The control device according to the present embodiment is incorporated not only in the case of controlling an air conditioner in an independent store, but also in a building multi-air conditioner that integrates and manages the air conditioner in the building, and some rooms in the building The air conditioning device may be controlled.

  In the above example, a case where one room of a store is divided into a plurality of zones has been described. However, the present invention is not limited to this, and the control device divides a specific area of the building into a plurality of zones to adjust the environmental state. May be. For example, the control device may divide a partial area of one room into a plurality of zones and adjust the environmental state of only the area. In addition, the control device may divide a partial area of a connected space of a building into a plurality of zones and adjust the environmental state of only the area.

  Moreover, it is not restricted to the structure which divides the area in a store into zones, You may divide the area outside a store into zones, and may adjust the environmental state of each zone. For example, a terrace seat (area) of the restaurant adjacent to the restaurant building may be divided into zones, and environmental conditions such as lighting and the volume of BGM may be adjusted for each zone.

  The control device according to the present invention can also be applied to a moving body such as a sightseeing bus or a passenger ship. For example, a guest room (area) where a plurality of passengers stay on a passenger ship may be divided into zones, and environmental conditions such as temperature and lighting may be adjusted for each zone.

[Embodiment 2]
In this embodiment, a configuration in which a customer attribute is read by a wireless communication IC chip instead of a camera will be described. For convenience of explanation, members / configurations having the same functions as those in the drawings described in the first embodiment are given the same reference numerals, and detailed descriptions thereof are omitted.

<Store configuration>
FIG. 5 is a sketch showing a store room 50 to which the present embodiment is applied. As an example, consider a store in which six tables 2a to 2f and a customer service counter 3 are arranged in a room 50. Each table 2a to 2f is provided with a seat on which a customer sits. On the ceiling of the room 1, six air conditioners 4a to 4f (projected on the sketch in FIG. 5) are installed. Moreover, the control apparatus (not shown in FIG. 5) which controls the air conditioners 4a-4f is installed in the store.

  In the present embodiment, wireless communication devices 51a to 51f using RFID (Radio Frequency Identification) are installed in the room 1 corresponding to the tables 2a to 2f. Note that the wireless communication device may be installed at a plurality of locations in the room 40 instead of every table.

  The wireless communication devices 51a to 51f can communicate with the wireless communication IC chip provided on the member card issued by the store to the customer, and read information recorded on the wireless communication IC chip of the member card. Can do.

  In the present embodiment, customer attributes are registered in advance in this member's card. And if the customer is carrying a member's card, the radio | wireless communication apparatuses 51a-51f with which the store room 50 was equipped will read the attribute of the customer memorize | stored in the member card which a customer carries (possessed). The control devices of the air conditioners 4a to 4f divide the room 50 into a plurality of zones according to the customer's attributes, set the target environmental state according to the customer's attribute for each zone, and set the target environmental state for each zone. In addition, the air conditioners 4a to 4f are controlled.

<Configuration of control device>
FIG. 6 is a block diagram showing a configuration of the control device 52 according to the present embodiment. The control device 52 includes a zone setting unit 13, an attribute acquisition unit 53, an attribute information input unit 15, an environmental state setting unit 16, a target environmental state storage unit 17, an electric device control unit 18, and an environmental state measurement unit 19. The control device 52 is connected to the air conditioning devices 4a to 4f.

  The attribute acquisition unit 53 includes wireless communication devices 51a to 51f. The wireless communication devices 51a to 51f are arranged at a plurality of locations in the room 50 (for each table in the present embodiment). Here, for example, the wireless communication device 51a presets the output of the radio wave used for communication so that it can communicate only with the wireless communication IC chip of the customer's member card seated on the table 2a (see FIG. 5). Adjust the communicable distance. The wireless communication device 51a reads the attribute of the customer from the wireless communication IC chip of the member's card carried by the customer who sits on the table 2a (stays around the table 2a). Alternatively, the wireless communication device 51a may be configured to communicate with the wireless communication IC chip of the member card by holding the member card owned by the customer over the wireless communication device 51a. The attribute acquisition unit 53 outputs the acquired customer attribute to the attribute information input unit 15 in association with the stay position of the customer (in this case, the position of the wireless communication device 51a).

  The attribute information input unit 15 outputs the customer attribute and stay position information input from the attribute acquisition unit 53 to the zone setting unit 13 and the environment state setting unit 16.

  The zone setting unit 13 divides the room 50 into a plurality of zones based on the customer attributes and the stay location information input from the attribute information input unit 15. For example, referring to FIG. 5, when many customers of the attribute “female” are staying in table 2a and table 2b, the area including table 2a and table 2b is collectively set as one zone z7. The zone setting unit 13 also sets the remaining areas of the room 50 in the same zone for the guests having the same attribute according to the attributes of the guests staying there, and the areas where the guests having different attributes stay. Divide as a separate zone. Thereby, the zone setting part 13 can set a zone division automatically from the customer attribute information acquired by the radio | wireless communication apparatuses 51a-51f. The zone setting unit 13 may update (change) the zone division at an arbitrary timing (a predetermined time or every predetermined time interval). The zone setting unit 13 outputs the set zone division information to the environmental state setting unit 16.

  Based on the zone division setting information input from the zone setting unit 13 and the customer attribute and stay position information input from the attribute information input unit 15, the environmental state setting unit 16 sets the target environmental state of each zone. Set. That is, the environmental state setting unit 16 determines which zone the customer's staying position corresponds to, and determines the target environmental state of the corresponding zone according to the attribute of the customer.

  Hereinafter, since the configuration of the environmental state setting unit 16, the environmental state storage unit 17, the electrical device control unit 18, and the environmental state measurement unit 19 is the same as that of the first embodiment, detailed description thereof is omitted.

  According to the present embodiment, since the customer attribute can be read from the member card carried by the customer, the customer attribute can be accurately obtained. An attribute (air conditioning intensity, illumination intensity, BGM intensity, etc.) may be registered in advance in the wireless communication IC chip of the member's card according to the taste or intention of the customer by a dedicated terminal. In other words, the control device 52 of the present embodiment can provide a more suitable environmental state according to the taste or intention of each customer.

[Embodiment 3]
In the present embodiment, a configuration will be described in which a user (store clerk) performs setting of zone division and allows a customer to select a zone to stay according to the purpose of use of the customer. For convenience of explanation, members / configurations having the same functions as those in the drawings described in the first embodiment are given the same reference numerals, and detailed descriptions thereof are omitted.

<Store configuration>
FIG. 7 is a sketch showing a store room 60 to which the present embodiment is applied. As an example, consider a store where a plurality of tables 2 and customer service counters 3 are arranged in a room 60. Each table 2 is provided with a seat on which a customer is seated.

  On the ceiling of the room 60, six air conditioners 4a to 4f (projected and shown in the sketch of FIG. 7) are installed.

  Moreover, the control apparatus (not shown in FIG. 7) which controls the air conditioners 4a-4f is installed in the store. The customer service counter 3 is provided with an operation panel 11 of a control device. The store clerk can operate the operation panel 11 as appropriate. A display device 61 connected to the control device is installed on the entrance / exit side. The display device 61 is arranged so that customers who visit the store can be seen.

  In the present embodiment, the control device divides the room 60 into a plurality of zones and sets a target environmental state (target environmental state) for each zone. In FIG. 7, dotted lines indicate zone divisions. For example, in the example shown in FIG. 7, the room 60 is divided into three zones z10, z11, and z12. Then, the environmental state (for example, air temperature) of each zone becomes the target environmental state set for each zone (for example, zone z10 has a temperature of 28 ° C., zone z11 has a temperature of 26 ° C., and zone z12 has a temperature of 29 ° C.). In addition, the control device controls the air conditioning devices 4a to 4f. Then, the control device displays information on the zone division of the room 60 and information on the environmental state of each zone (target environmental state or actual measured value of the environmental state) on the display device 61, so that the customer who visits the store has the environment of each zone. Present information about the condition. Thereby, the customer who came to the store can select the seat of the zone suitable for one's liking or use purpose.

<Operation panel screen layout>
The configuration of the screen displayed on the operation panel 11 is the same as the example shown in FIG. The store clerk can arbitrarily change the division of each zone (zone division) by selecting a “zone change” button 22 shown on the screen 20 of the operation panel 11. Further, the store clerk can select the “Zone 1 setting” button 23 to change the target environment state “talk” of the zone 1 to another target environment state. In the present embodiment, the setting of zone division and the setting of the target environment state are manually performed by a store clerk. Therefore, the “automatic setting” button 24 shown in FIG. 3 is not displayed.

<Configuration of control device>
FIG. 8 is a block diagram showing a configuration of the control device 62 according to the present embodiment. The control device 62 includes an operation panel 11, a zone input unit 12, a zone setting unit 13, an environmental state setting unit 16, a target environmental state storage unit 17, an electric device control unit 18, and an environmental state measurement unit 19. The control device 62 is connected to the display device 61 and the air conditioners 4a to 4f.

  The operation panel 11 displays to the clerk (user) information on the zone of the room 60 (zone division, target environmental state of each zone, and / or actual environmental state of each zone, etc.) and instructions from the clerk It is a touch panel provided with the input function which receives.

  The zone input unit 12 receives a store clerk's instruction input input from the operation panel 11, and inputs received instruction information (zone division and zone target environment state setting information) to the zone setting unit 13. The zone input unit 12 may be configured to obtain information on zone division and zone target environment state settings prepared in advance from an information processing device (not shown) outside the control device. In this case, it is possible to save labor for the store clerk to perform setting such as zone division.

  The zone setting unit 13 receives information on zone division and setting of the target environment state of the zone from the zone input unit 12, and divides the room 60 into a plurality of zones based on the zone division information. The zone setting unit 13 outputs the set zone division information and the zone target environment state setting information to the environment state setting unit 16.

  The environment state setting unit 16 sets the target environment state of each zone based on the zone division setting information and the zone target environment state setting information input from the zone setting unit 13. The environmental state setting unit 16 outputs the zone division information and the target environmental state information of each zone to the display device 61. The environmental state setting unit 16 outputs the zone division information and the target environmental state information of each zone to the operation panel 11, and the operation panel 11 displays the current zone division and the target environmental state of each zone as a salesclerk. To present.

  The display device 61 displays the current zone division and the target environmental state of each zone on the display screen based on the zone division information and the target environmental state information of each zone, and displays the information to the store visitor. Present. As a display method, the display device 61 may display a room plan as shown in FIG. 3, for example, or displays the number assigned to each table in association with the target environmental state of the zone to which the table belongs. May be.

  Hereinafter, the configuration of the environmental state storage unit 17, the electrical device control unit 18, and the environmental state measurement unit 19 is the same as that of the first embodiment, and thus detailed description thereof is omitted.

  The conventional technology does not have a viewpoint of arbitrarily dividing a store room into zones, and does not have a viewpoint of adjusting the environmental state of each zone in accordance with each customer's purpose of use.

  In the present embodiment, for example, the store clerk considers various usage purposes (“work”, “pit-in”, “ecology”, etc.) of the customer, and uses a plurality of zones in the store room 60 in advance as usage purposes. It is possible to make the environment state suitable. For example, in the room 60, the zone z10 (air conditioning set temperature is 28 ° C., the illumination intensity is high) that is the target environment state “work”, the zone z11 (air conditioning set temperature is 26 ° C., the illumination intensity) that is the target environment state “pit in”. Is medium), and is divided into zone z12 (air conditioning set temperature is 29 ° C, lighting intensity is weak), which is the target environmental state “ecology”, and a zone where the customer stays according to the purpose of use (seats to be seated) Can be selected. Further, the control device 62 presents the customer by presenting the target environmental state of each zone to the store clerk through the operation panel 11 or by presenting a zone with low energy consumption as a zone to which the store visitor should be preferentially guided. The behavior of the store clerk can be controlled so that the store clerk guides the store customer preferentially to the zone of the target environment state “ecology” that consumes less energy. Thereby, the time and cost required for customer service education of a store clerk can be reduced.

  Moreover, since the area | region by the window in a room receives the influence of external temperature and external light, the load of an air conditioner is large. Therefore, if a customer stays there, the load of an air conditioner will become larger. Therefore, the room may be divided into an outer zone near the window or door and another inner zone. In this case, the store clerk preferentially guides customers to the inner zone where the load of the air conditioner is low, thereby equalizing the load of the air conditioner and comprehensively reducing the energy consumption of the store air conditioner. Can do.

  Moreover, according to a time slot | zone, a salesclerk can change division | segmentation of a zone and can change the width of each zone arbitrarily. For example, in consideration of the fact that there are many customers who leave the store in a short time for lunch from 12:00 to 13:00, a zone with the target environment state “pit-in” is provided widely, and thereafter, customers who use it for a long time In consideration of the increase, it is possible to appropriately change the division of the zones in accordance with the use form of the store, such as providing a wide zone of the target environment state “work”.

  Thereby, the environmental state according to the customer's usage purpose can be provided. In addition, by clarifying the ecological zone of the target environmental state with low energy consumption to customers, the store's awareness of global environmental issues is stimulated, and the store's ecological activities are also promoted for customers interested in global environmental issues. Can help to cooperate. As described above, this embodiment makes it possible to provide both appropriate environmental conditions to increase customer satisfaction and reduce energy consumption to promote store ecology activities.

[Embodiment 4]
In the present embodiment, a configuration will be described in which a database is shared among multiple stores and information on zone division and setting of the target environment state of each zone is shared. For convenience of explanation, members / configurations having the same functions as those in the drawings described in the third embodiment are given the same reference numerals, and detailed descriptions thereof are omitted.

  The configuration of the store room is the same as that of the room 60 in the third embodiment shown in FIG.

<Configuration of control device cooperation system>
FIG. 9 is a block diagram showing the configuration of the control device linkage system 70 according to the present embodiment. The control device linkage system 70 includes a control device 72, a control device 73, and an information processing device 74 that are connected via a network 71. In the present embodiment, the control device linkage system 70 includes a plurality of control devices 72 and 73. The control device 72 controls the air conditioning device of the store A, and the control device 73 controls the air conditioning device of another store B. The information processing device 74 functions as a server through the network 71. Note that the information processing device 74 may also serve as a control device that controls an air conditioning device of another store C, for example. In the present embodiment, the configuration of the control device 73 is the same as that of the control device 72, but may be different.

  The information processing device 74 stores zone division patterns and target environment state setting patterns for rooms of various sizes and shapes. In other words, the information processing apparatus 74 has registered and stored in advance examples of setting the zone division and the target environment state corresponding to rooms of various sizes and shapes.

  FIG. 10 is a diagram illustrating a setting example of the zone division and the target environment state stored in the information processing apparatus 74. FIG. 10A shows a setting example in which a rectangular room 75 having the customer service counter 3 on the entrance / exit side is divided into three zones, and the target environment states “talk”, “work”, and “pit-in” are set in each zone. FIG. FIG. 10B is a diagram showing a setting example in which the same rectangular room 75 as in FIG. 10A is divided into two zones, and the target environment states “talk” and “ecology” are set in each zone. FIG. 10C shows a setting example in which a rectangular room 76 in which the entrance and the reception counter 3 are separated is divided into three zones, and the target environment states “talk”, “work”, and “pit-in” are set in each zone. FIG. FIG. 10D is a diagram showing a setting example in which a rectangular room 77 with a large customer service counter 3 is divided into three zones, and the target environment states “ecology” and “talk” are set in each zone. In this example, the area of the customer service counter 3 where the clerk mainly stays and the area where the customer stays are divided into different zones. Specifically, the setting example of the target environmental state includes information such as a target temperature (target environmental state) corresponding to each target environmental state label (such as “talk”).

  Here, the setting examples of the zone division and the target environment state are illustrated, but the information processing apparatus 74 (see FIG. 9) stores information indicating these setting examples as data. The control device 72 and the control device 73 can acquire data indicating setting examples of the zone division and the target environment state from the information processing device 74 through the network 71, and can apply the data to each store room. That is, the control device 72 applies the setting example of the zone division and the target environment state stored in the information processing device 74 to the room of the store A managed by the control device 72 and sets the zone division and the target environment state. It can be performed. In this case, the store clerk of the store A does not need to manually perform zone division and target environment state setting.

  The information processing apparatus 74 may store the setting example illustrated in FIG. 10A as “lunch time” and the setting example illustrated in FIG. Good. Thereby, the control apparatus of each store can acquire the information of the appropriate zone division | segmentation and the setting of a target environmental state according to time, for example.

  Further, the information processing device 74 may specify zone division and a target environment state for each of the control devices 72 and 73. For example, the information processing device 74 can use only the setting example with a wide “ecology” zone shown in FIG. The zone division to be performed and the target environmental state can be designated. Thereby, for example, the headquarters of the company that manages the information processing apparatus 74 can control the environmental state of a plurality of stores belonging to the company, and can reduce the power consumption of each store.

  Further, the information processing device 74 may store each zone division pattern (and a target environment state setting pattern for each zone) and information such as store location conditions in association with each other. For example, it is considered that zoning suitable for a store facing a main road is different from zoning suitable for a store in a building as a tenant. In addition, since it is considered that the attributes of the main customers who visit the store vary depending on the types of facilities (station, school, tourist facility) around the store, it is considered that the appropriate zone division differs depending on the facility in the vicinity. For this reason, the information processing device 74 stores information such as the location conditions of the store and a zone division pattern suitable for the location conditions, and the control device 72 uses the zone division pattern suitable for the store. May be obtained.

  Further, the information processing device 74 may store a target value (set value) of a specific environmental state for each target environmental state. The control device 72 may acquire a specific target value of the environmental condition for each target environmental condition together with information on the setting of the zone division and the target environmental condition, and apply it to the room of the own store.

<Configuration of control device>
The control device 72 includes an operation panel 11, a zone input unit 12, a zone setting unit 13, an environmental state setting unit 16, a target environmental state storage unit 17, an electric device control unit 18, and an environmental state measurement unit 19. The control device 72 is connected to the network 71, the display device 61, and the air conditioning devices 4a to 4f.

  The operation panel 11 displays to the clerk (user) information on the zone of the room 60 (zone division, target environmental state of each zone, and / or actual environmental state of each zone, etc.) and instructions from the clerk It is a touch panel provided with the input function which receives. The store clerk can input an instruction to change the division of the zone or the setting of the target environment state of each zone through the operation panel 11. In addition, the store clerk can input an instruction to acquire information on setting examples of zone division and target environment state from the information processing device 74 through the operation panel 11.

  The zone input unit 12 acquires information on an example of setting of zone division and target environment state prepared in advance from the external information processing device 74. The zone input unit 12 may be configured to acquire, from the information processing device 74 at a predetermined time, information on setting examples of zone division and target environment state according to the time. Alternatively, the zone input unit 12 may receive a store clerk's instruction input input from the operation panel 11, and may acquire information on setting examples of zone division and target environment state from the information processing device 74 in accordance with the received instruction. The zone input unit 12 outputs the zone division and zone target environment state setting information acquired from the information processing device 74 or received from the operation panel 11 to the zone setting unit 13.

  The zone setting unit 13 receives information on the zone division and setting of the target environmental state of the zone from the zone input unit 12, and divides the room into a plurality of zones based on the information on the zone division setting. The zone setting unit 13 outputs the set zone division information and the zone target environment state setting information to the environment state setting unit 16.

  The environment state setting unit 16 sets the target environment state of each zone based on the zone division setting information and the zone target environment state setting information input from the zone setting unit 13. The environmental state setting unit 16 outputs the zone division information and the target environmental state information of each zone to the display device 61. The environmental state setting unit 16 outputs the zone division information and the target environmental state information of each zone to the operation panel 11, and the operation panel 11 displays the current zone division and the target environmental state of each zone as a salesclerk. To present.

  Hereinafter, the configuration of the environmental state storage unit 17, the electrical device control unit 18, the environmental state measurement unit 19, and the display device 61 is the same as that of the third embodiment, and thus detailed description thereof is omitted.

  In addition, the control device 72 transmits, to the information processing device 74, information on the setting of the zone division and the target environment state set (changed) based on, for example, a store clerk's instruction input in the own store, and stores the information in the information processing device 74. May be. Thus, the setting of the zone division and the target environment state can be fed back from each store, and the setting examples of the zone division and the target environment state stored in the information processing device 74 can be increased. Further, the control device 72 transmits data such as power consumption or the number of customers of the air conditioning device (electrical equipment) when applying a certain zone division and setting of the target environmental state to the information processing device 74, and the information processing device 74 may be stored. This makes it possible to verify which zone setting (zone division and target environment state setting) is suitable for energy saving or has the ability to attract customers. In addition, the zone setting which is implemented in a certain store and has low power consumption and is suitable for energy saving and has the ability to attract customers can be actively applied to other stores. Note that the rooms of a plurality of stores that share a certain zone setting do not necessarily have the same size, and the control device of each store may set an example of zone division and target environment state settings stored in the information processing device 74. It is sufficient to apply (zone division) according to the size of the room of the own store.

  According to the present embodiment, the zone division and target environment state setting patterns stored in the information processing apparatus 74 can be shared and used by a plurality of stores. As a result, it is possible to reduce the burden on the store clerk, such as performing zone division and setting the target environment state individually at each store.

  Moreover, based on the questionnaire taken from the customer, the zone division and the target environment state setting example stored in the information processing device 74 and the target value of the specific environment state for each target environment state may be corrected. For example, if a customer who stays in the target environment state “pit-in” frequently answers “It was cold” in a questionnaire, the target temperature of the target environment state “pit-in” may be changed to a higher value.

  In addition, the control device 72 performs simulation of the temperature or power consumption at each position in the room when a certain zone division and target environment state setting stored in the information processing device 74 is applied to the room of the own store. The simulation result may be presented to the store clerk through the operation panel 11.

  In addition, as a result of the simulation, when the power consumption for the predetermined period exceeds the limit value, the control device 72 determines whether or not the target environmental state of each zone or the specific state thereof so that the power consumption for the predetermined period decreases. The target value of the general environmental condition may be changed. For example, when the power consumption amount of the expected predetermined period exceeds the limit value, the control device 72 may expand the zone of the target environmental state “ecology” with low power consumption, or the target temperature of each zone. May be increased to reduce power consumption during cooling. Recently, the energy consumption of stores has been severely limited by the enforcement of the revised Energy Saving Law. For example, a company having a plurality of franchise stores can change each zone belonging to the company by changing the zone division and the target environment state to a setting with lower power consumption by the control device 72 in order to clear the standard of power consumption. The power consumption can be forcibly limited.

  In addition, each control device 72 or 73 sets a different target environment state for a certain type of environmental state, for example, temperature independently of the information of the target environment state setting example acquired from the information processing device 74. Also good. For example, a store in a cold region and a store in a warm region have different temperatures suitable for customers even when they are used for the same purpose (for example, talk). Therefore, for example, the information processing apparatus 74 stores information that the target temperature (target environment state) is 28 ° C. and the BGM volume is low with respect to the target environment state (target environment state label) “talk”. In this case, each control device may set the BGM volume to the same “small” and change and set the target environmental state such as the target temperature according to the location conditions of each store. In the case of cooling, considering the difference from the outside air temperature, for example, the target temperature of the zone in which the target environmental state “talk” is set may be set lower in stores in cold regions than in stores in warm regions. Accordingly, settings can be shared among a plurality of stores for some environmental conditions, and target values (target environmental conditions) can be individually set for other environmental conditions in consideration of location conditions and the like.

<Control flow>
Next, a flow of processing for performing zone division and setting of the target environment state of each zone in the control device 72 will be described with reference to FIG. FIG. 11 is a flowchart illustrating an example of a process flow for performing zone division and setting of a target environment state of each zone in the control device 72.

  First, the user inputs an instruction to acquire information on setting examples of zone division and target environment state from the information processing device 74 through the operation panel 11 (see FIG. 9). The zone input unit 12 acquires information on setting examples of zone division and target environment state prepared in advance from the information processing device 74 in accordance with the input instruction (S1). The zone input unit 12 outputs the zone division and zone target environment state setting information acquired from the information processing device 74 to the zone setting unit 13.

  The zone setting unit 13 receives information on the zone division and setting of the target environment state of the zone from the zone input unit 12, and divides the room into a plurality of zones based on the information on the zone division setting (S2). The zone setting unit 13 outputs the set zone division information and the target environment state setting information received from the zone input unit 12 to the environment state setting unit 16.

  The environmental state setting unit 16 acquires information on the target environmental state corresponding to the attribute of the customer staying in the zone from the target environmental state storage unit 17 (S3).

  Next, the environment state setting unit 16 corresponds to the zone division setting information, the zone target environment state setting information, and the customer attributes acquired from the target environment state storage unit 17 input from the zone setting unit 13. Based on the target environmental state information to be set, the target environmental state of each zone is set (S4). The environmental state setting unit 16 outputs the set zone division information and the set target environmental state information of each zone to the electrical device control unit 18.

  Based on the zone division setting information input from the environmental state setting unit 16 and the target environmental state setting information of each zone, the electrical equipment control unit 18 sets each air so that each zone is in its target environmental state. The adjusting devices 4a to 4f are controlled (S5).

  Finally, each block of the control devices 10, 52, 62 and 72, in particular, the zone input unit 12, the zone setting unit 13, the attribute acquisition unit 14, the attribute information input unit 15, the environmental state setting unit 16, and the target environmental state storage unit 17 The electrical device control unit 18 and the environmental state measurement unit 19 may be configured by hardware logic, or may be realized by software using a CPU (central processing unit) as follows.

  That is, the control devices 10, 52, 62, and 72 include a CPU that executes instructions of a control program that realizes each function, a ROM (read only memory) that stores the program, and a RAM (random access memory) that expands the program. And a storage device (recording medium) such as a memory for storing the program and various data. An object of the present invention is to enable a computer to read the program code (execution format program, intermediate code program, source program) of the control program of the control device 10, 52, 62, 72, which is software that realizes the above-described functions. The recorded recording medium is supplied to the control device 10, 52, 62, 72, and the computer (or CPU or MPU (microprocessor unit)) reads and executes the program code recorded on the recording medium, Achievable.

  Examples of the recording medium include a tape system such as a magnetic tape and a cassette tape, a magnetic disk such as a floppy (registered trademark) disk / hard disk, a CD-ROM (compact disc read-only memory) / MO (magneto-optical) / Disk systems including optical disks such as MD (Mini Disc) / DVD (digital versatile disk) / CD-R (CD Recordable), card systems such as IC cards (including memory cards) / optical cards, or mask ROM / EPROM ( An erasable programmable read-only memory) / EEPROM (electrically erasable and programmable read-only memory) / semiconductor memory system such as a flash ROM can be used.

  Further, the control devices 10, 52, 62, and 72 may be configured to be connectable to a communication network, and the program code may be supplied via the communication network. The communication network is not particularly limited. For example, the Internet, intranet, extranet, LAN (local area network), ISDN (integrated services digital network), VAN (value-added network), CATV (community antenna television) communication. A network, a virtual private network, a telephone line network, a mobile communication network, a satellite communication network, etc. can be used. In addition, the transmission medium constituting the communication network is not particularly limited. For example, IEEE (institute of electrical and electronic engineers) 1394, USB, power line carrier, cable TV line, telephone line, ADSL (asynchronous digital subscriber loop) line Wireless such as IrDA (infrared data association) and remote control such as remote control, Bluetooth (registered trademark), 802.11 wireless, HDR (high data rate), mobile phone network, satellite line, terrestrial digital network, etc. But it is available. The present invention can also be realized in the form of a computer data signal embedded in a carrier wave in which the program code is embodied by electronic transmission.

  The present invention is not limited to the above-described embodiments, and various modifications are possible within the scope shown in the claims, and can be obtained by appropriately combining technical means disclosed in different embodiments. Embodiments are also included in the technical scope of the present invention.

  INDUSTRIAL APPLICABILITY The present invention can be used for a control device for an electric device that adjusts an environmental state such as an air conditioner, lighting, or an acoustic device in a store.

1, 40, 50, 60, 75, 76, 77 Room (area)
2, 2a-2f Table 3 Customer service counter 4a-4h Air conditioner (electrical equipment)
5 Camera (imaging device)
10, 52, 62, 72, 73 Control device 11 Operation panel 12 Zone input unit 13 Zone setting unit 14, 53 Attribute acquisition unit 15 Attribute information input unit 16 Environmental state setting unit 17 Target environmental state storage unit 18 Electrical device control unit 19 Environmental state measurement unit 20 Screen 30 Image analysis units 51a to 51f Wireless communication device 61 Display device 70 Control device cooperation system 71 Network 74 Information processing device z1 to z12 Zone

Claims (13)

A zone setting unit that divides a predetermined area into a plurality of zones;
An environmental state setting unit for setting a target environmental state for each zone;
The electrical device that adjusts the environmental state of each zone is identified from a plurality of electrical devices that adjust the environmental state of the area, and the electrical environment is set so that the environmental state of each zone becomes the set target environmental state. A control device comprising: an electric device control unit that controls the device. The above area is part of the store,
A target environmental state storage unit that stores a plurality of target environmental states in association with attributes of a plurality of customers;
For each zone, an attribute information input unit that receives input of customer attribute information indicating attributes of customers staying in the zone, and
The environmental state setting unit refers to the target environmental state storage unit, and sets a target environmental state associated with the customer attribute information input to the attribute information input unit for the zone. The control device according to claim 1. The above area is part of the store,
For each zone, it has an attribute information input unit that accepts input of customer attribute information indicating attributes of customers staying in the zone,
The zone setting unit divides the area into a plurality of zones by grouping regions where customers having the same attribute stay as one zone based on the customer attribute information input to the attribute information input unit. The control device according to claim 1. It has an attribute acquisition unit that acquires attributes of customers staying in each zone,
The attribute acquisition unit includes an imaging device and an image analysis unit,
The image analysis unit extracts attributes of a customer staying in the zone from a customer image captured by the imaging device,
4. The control device according to claim 2, wherein the attribute acquisition unit outputs the customer attribute extracted by the image analysis unit to an attribute information input unit as customer attribute information corresponding to the zone. . It has an attribute acquisition unit that acquires attributes of customers staying in each zone,
The attribute acquisition unit includes a wireless communication device that is arranged for each zone and communicates with a wireless communication IC chip,
The wireless communication device acquires the customer attribute information from the IC chip for wireless communication in which the customer attribute information of the customer is registered in advance,
The control device according to claim 2 or 3, wherein the attribute acquisition unit outputs the acquired customer attribute information to the attribute information input unit as customer attribute information corresponding to the zone.   The environmental condition indicates at least one of temperature, humidity, wind speed, dust concentration, carbon dioxide concentration, illumination type, illumination brightness, BGM type, or BGM volume. The control device according to any one of claims 1 to 5.   The target environment state storage unit includes an air environment state indicating temperature, humidity, wind speed, dust concentration, or carbon dioxide concentration, an illumination environment state indicating illumination type or illumination brightness, and a BGM type or BGM volume. 3. The control device according to claim 2, wherein a target environmental state relating to at least any two of the environmental environmental states indicating the music is stored in association with one attribute of the customer. A control device linkage system comprising a plurality of control devices and an information processing device connected to be communicable with the plurality of control devices,
The information processing apparatus stores a setting example of zone division for dividing a predetermined area into a plurality of zones and a setting example of a target environment state of each zone,
The control device includes a zone setting unit that divides a predetermined area into a plurality of zones based on the setting example of zone division acquired from the information processing device, and the setting of the target environment state acquired from the information processing device. A control device cooperation system comprising: an environmental state setting unit that sets a target environmental state for each of the zones based on an example.   The electrical device that adjusts the environmental state of each zone is identified from a plurality of electrical devices that adjust the environmental state of the area, and the electrical environment is set so that the environmental state of each zone becomes the set target environmental state. The control device linkage system according to claim 8, further comprising an electric device control unit that controls the device. The environmental state setting unit sets a target environmental state for each of a plurality of different types of environmental states.
The environmental state setting unit of each control device sets a target environmental state for the zone based on the acquired setting example of the target environmental state for at least one type of environmental state of the zone. The control device cooperation system according to claim 8 or 9, wherein a different target environment state is set for each control device with respect to the environmental state of the type. It has a zone input unit that accepts user zone change instructions and target environment status change instructions for each zone.
The zone setting unit divides the area into a plurality of zones according to the zone division change instruction received by the zone input unit,
The environmental state setting unit sets the target environmental state for each zone according to the target environmental state change instruction received by the zone input unit,
The control device transmits the zone division setting by the zone division change instruction and the target environment state setting by the change instruction to the information processing device,
10. The information processing apparatus stores the zone division setting and the target environment state setting received from the control device as a zone division setting example and a target environment state setting example. The control device linkage system described. A zone setting step for dividing a predetermined area into a plurality of zones;
An environmental state setting step for setting a target environmental state for each zone;
The electrical device that adjusts the environmental state of each zone is identified from a plurality of electrical devices that adjust the environmental state of the area, and the electrical environment is set so that the environmental state of each zone becomes the set target environmental state. A control method comprising: an electric device control step for controlling the device. A zone setting step for dividing a predetermined area into a plurality of zones;
An environmental state setting step for setting a target environmental state for each zone;
The electrical device that adjusts the environmental state of each zone is identified from a plurality of electrical devices that adjust the environmental state of the area, and the electrical environment is set so that the environmental state of each zone becomes the set target environmental state. A control program for causing a computer to execute an electrical equipment control step for controlling equipment.

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